Auto Recall Watch
U.S. public vehicle records

Glaval CONCORDE recalls by model year

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

10 distinct recall campaigns

Not available median reported failure mileage

Scope: 1999 to 2012 model years. Data updated: . 0 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

1999
1
2000
1
2001
2
2002
3
2003
4
2004
3
2005
4
2006
3
2007
3
2008
3
2009
4
2010
3
2011
2
2012
2
Recall campaigns data
CategoryCount
19991
20001
20012
20023
20034
20043
20054
20063
20073
20083
20094
20103
20112
20122

1999: 1; 2000: 1; 2001: 2; 2002: 3; 2003: 4; 2004: 3; 2005: 4; 2006: 3; 2007: 3; 2008: 3; 2009: 4; 2010: 3; 2011: 2; 2012: 2

Year-by-year records

Glaval CONCORDE model-year comparison
Model yearComplaintsRecallsChange in recalls
199901Not available
2000010
200102+1
200203+1
200304+1
200403-1
200504+1
200603-1
2007030
2008030
200904+1
201003-1
201102-1
2012020

Recall history

10 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

04V458000 · Equipment Adaptive/Mobility

Reported: 2004-09-17 (September 17, 2004) · Model years: 1999, 2000, 2001, 2002, 2003, 2004

ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR GLAVAL BUS AT 1-800-445-2825.

NHTSA campaign record ↗
09V421000 · Interior Lighting

Reported: 2009-10-28 (October 28, 2009) · Model years: 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009

GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy: GLAVAL BUS WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON NOVEMBER 10, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GLAVAL BUS AT 1-574-262-2212.

NHTSA campaign record ↗
02V179000 · Exterior Lighting

Reported: 2002-07-15 (July 15, 2002) · Model years: 2002

CERTAIN BUSES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES AND ASSOCIATED DEVICES." THE UNIVERSAL BUS CHANGED FROM A WRAP-AROUND STYLE REAR TAIL AND TURN LAMP TO A FLAT STOP/TAIL LAMP. THE WRAP-AROUND LIGHT HAD AN INTEGRAL SIDE MARKER. THE NEW FLAT LIGHTS DO NOT HAVE A SIDE MARKER. THE APOLLO AND CONCORDE MODELS STILL USE THE WRAP-AROUND LIGHT EXCEPT WHEN LED LIGHTS ARE ORDERED.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: GLAVAL WILL PROVIDE TO OWNERS THE NECESSARY PARTS AND INSTALLATION INSTRUCTIONS TO INSTALL THE REAR SIDE MARKER LIGHTS. OWNER NOTIFICATION BEGAN JULY 8, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GLAVAL AT 1-800-445-2825.

NHTSA campaign record ↗
03V439000 · Structure:Body:Door:Hinge And Attachments

Reported: 2003-11-04 (November 4, 2003) · Model years: 2003

ON CERTAIN TRANSIT BUSES, THE ENTRANCE DOOR PIVOT PIN ASSEMBLY CAN FAIL ALLOWING THE DOOR TO COME LOOSE.

Consequence: THIS COULD RESULT IN DOORS FALLING OFF THE BUS, CAUSING POSSIBLE INJURY TO PEDESTRIANS CLOSE TO THE BUS, DAMAGE TO ADJACENT VEHICLES, OR RESULT IN A CRASH.

Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT PIVOT PINS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT GLOBAL AT 1-800-445-2824.

NHTSA campaign record ↗
09V058000 · Power Train:Axle Assembly

Reported: 2009-02-18 (February 18, 2009) · Model years: 2003, 2004, 2005, 2006

GLAVAL BUS IS RECALLING 117 MY 2003-2006 CONCORDE AND MY 2003-2004 STAR CRUISER EQUIPPED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. INSTALLATION OF A FOUR-PIECE SPINDLE NUT SET WITH A THIN SPINDLE NUT MAY LEAD TO DAMAGE OF THE WHEEL END, INCLUDING INCORRECT END PLAY, DEGRADATION OF LUBRICATION, WEAR OF THE SPINDLE NUT AND BEARING JOURNAL, OIL CONTAMINATION WITH METAL SHAVINGS, AND PREMATURE BEARING FAILURE.

Consequence: OUTER WHEEL BEARING FAILURE WILL CAUSE NOISE AND VIBRATION THAT WILL BE NOTICEABLE TO THE DRIVER AND THE ANTILOCK BRAKING SYSTEM (ABS) WARNING LIGHT WILL ILLUMINATE. CONTINUED OPERATION WITH THE ABS WARNING LIGHT ILLUMINATED MAY RESULT IN WHEEL SEPARATION AND A POSSIBLE VEHICLE CRASH.

Remedy: DAIMLER TRUCKS IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-137). GLAVAL BUS IS WORKING WITH DAIMLER TRUCKS THE EXISTING FOUR-PIECE SPINDLE SET WILL BE REPLACED WITH A MORE ROBUST NUT SET USING A THICKER, HARDER INNER NUT AND A NEW HUB CAP. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 24, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR GLAVAL BUS AT 574-262-2212.

NHTSA campaign record ↗
06V071000 · Seats

Reported: 2006-03-09 (March 9, 2006) · Model years: 2005, 2006

ON CERTAIN BUSES EQUIPPED WITH SEAT BELTS, THE T-NUT WHICH HOLDS THE SEAT LEG TO THE FLOOR TRACK IS MISSING MACHINED BEVELS.

Consequence: IN THE EVENT OF A CRASH, WITHOUT THE BEVELS, THE SHARP EDGE COULD COME THROUGH THE FLOOR TRACK INCREASING THE RISK OF INJURY TO SEAT OCCUPANT.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY PARTS TO REPLACE THE T-NUTS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 24, 2006. OWNERS MAY CONTACT GLAVAL BUS AT 1-800-445-2825.

NHTSA campaign record ↗
09V266000 · Service Brakes, Hydraulic:Foundation Components

Reported: 2009-07-10 (July 10, 2009) · Model years: 2005

GLAVAL BUS IS RECALLING 10 MY 2005 CONCORDE TRANSIT BUSES. THE HYDRAULIC BRAKE LINES MAY CONTACT THE TRANSMISSION DIPSTICK TUBE AS THE ENGINE ROCKS.

Consequence: CONTINUED CONTACT BETWEEN THE BRAKE LINE AND THE DIPSTICK TUBE COULD ABRADE THE BRAKE LINE, CAUSING A LEAK AND LOSS OF BRAKE FLUID WHICH COULD LEAD TO REDUCED BRAKE PERFORMANCE. REDUCED BRAKING PERFORMANCE COULD RESULT IN A CRASH WITHOUT WARNING.

Remedy: DAIMLER TRUCKS IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE 09V-114. DAIMLER TRUCKS WILL CORRECT THE CHASSIS IF FOUND TO BE DEFECTIVE. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

NHTSA campaign record ↗
12V580000 · Equipment

Reported: 2012-12-10 (December 10, 2012) · Model years: 2007, 2008, 2009, 2010, 2011, 2012

Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.

NHTSA campaign record ↗
14V226000 · Equipment Adaptive/Mobility

Reported: 2014-04-30 (April 30, 2014) · Model years: 2007, 2008, 2009, 2010, 2011, 2012

Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].

NHTSA campaign record ↗
13V520000 · Electrical System

Reported: 2013-10-18 (October 18, 2013) · Model years: 2009, 2010

Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.

Consequence: High resistance may cause the circuit board to overheat, increasing the risk of a fire.

Remedy: Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1-574-262-2212.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

0 unique complaints in this selection. Analysis snapshot: 2026-10-01.

UnavailableUsable mileage0 / 0 records
UnavailableValid incident date0 / 0 records
UnavailableValid filing date0 / 0 records
UnavailableOrdered incident and filing dates0 / 0 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component19992000200120022003200420052006200720082009201020112012
No usable records for this analysis.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2011: 0 complaints · 2012: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2011000
2012000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2011000
2012000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component
No usable records for this analysis.

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

0 patterns with matching reports.

No narratives match the published patterns.