General Motors, LLC (GM) is recalling certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles equipped with optional GM-provided body mounts (RPO BNC). The brake line may have insufficient clearance to the body mounts, which can result in brake line damage that can lead to a brake fluid leak.
Consequence: A brake fluid leak can result in brake failure, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the brake line as necessary, free of charge. Interim letters informing owners of the safety risk were mailed November 5, 2024. A second notice will be sent once the remedy becomes available, anticipated February 28, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N242466950.
Reported: 2024-11-14 (November 14, 2024) · Model years: 2024
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Express Commercial Cutaway and GMC Savana Commercial Cutaway vehicles. These vehicles may be missing the required rear vision camera video display because an incorrect inside rearview mirror was installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A missing rear vision camera display reduces the driver's visibility behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the inside rearview mirror as necessary, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact GM customer service at 1-888-988-7267, and Chevrolet at 1-800-222-1020. GM's number for this recall is N242481860.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2013
2014
2015
2016
2017
2018
2019
2024
Service Brakes
0Unavailable
No examples available for this selection.
1100.0%ODI 11767137
The brakes have failed. There is a leak in the brake line. The truck is available for inspection. Driver safety and public safety was at risk as without brakes the truck cannot stop. Dealer refuses to inspect truck. Truck has not been inspected by manufacturer, police or insurance representative or others at this time. No warning light or message preceded the brake failure.
This recall (N242466950 - Potential Brake Line Leak) was issued on September 19, 2024, for my 2019 GMC Savana (VIN: [XXX] ). After 4 months, no remedy or parts are available, leaving the vehicle undrivable. It is unsafe and cannot be transported/exported to Canada due to unresolved recalls. This delay is causing financial hardship and safety concerns. I kindly request NHTSA’s assistance in expediting the resolution of this safety-critical recall. I am a Canadian resident currently traveling and have used a temporary U.S. location (Bellingham, …
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
This recall (N242466950 - Potential Brake Line Leak) was issued on September 19, 2024, for my 2019 GMC Savana (VIN: [XXX] ). After 4 months, no remedy or parts are available, leaving the vehicle undrivable. It is unsafe and cannot be transported/exported to Canada due to unresolved recalls. This delay is causing financial hardship and safety concerns. I kindly request NHTSA’s assistance in expediting the resolution of this safety-critical recall. I am a Canadian resident currently traveling and have used a temporary U.S. location (Bellingham, …
The brakes have failed. There is a leak in the brake line. The truck is available for inspection. Driver safety and public safety was at risk as without brakes the truck cannot stop. Dealer refuses to inspect truck. Truck has not been inspected by manufacturer, police or insurance representative or others at this time. No warning light or message preceded the brake failure.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2018: 0 complaints · 2019: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2018
0
0
0
2019
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2018
0
0
0
2019
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Service Brakes
Service Brakes
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
1 mentions · 50.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11767137
The brakes have failed. There is a leak in the brake line. The truck is available for inspection. Driver safety and public safety was at risk as without brakes the truck cannot stop. Dealer refuses to inspect truck. Truck has not been inspected by manufacturer, police or insurance representative or others at this time. No warning light or message preceded the brake failure.
The brakes have failed. There is a leak in the brake line. The truck is available for inspection. Driver safety and public safety was at risk as without brakes the truck cannot stop. Dealer refuses to inspect truck. Truck has not been inspected by manufacturer, police or insurance representative or others at this time. No warning light or message preceded the brake failure.