Heartland SUNDANCE XLT recalls by model year
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2013 to 2016 model years. Data updated: . 1 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 1 |
| 2016 | 1 |
2013: 1; 2014: 1; 2016: 1
Year-by-year records
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V181000 · Equipment
Reported: 2013-05-07 (May 7, 2013) · Model years: 2013, 2014
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Consequence: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
NHTSA campaign record ↗15V199000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-04-03 (April 3, 2015) · Model years: 2016
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2016 |
|---|---|---|---|
| Equipment:Recreational Vehicle/Trailer | 150.0%ODI 10734552TL* THE CONTACT OWNS A 2013 HEARTLAND SUNDANCE XLT. WHILE DRIVING AT 65 MPH,THE AWNING MOTOR FAILED CAUSING THE AWNING TO UNFOLD. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V181000 (EQUIPMENT). THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Tires | 150.0%ODI 10604850 · 6,000 miI WAS DRIVING SOUTH ON I-95 IN SOUTH CAROLINA WHEN THE RIGHT FRONT TIRE ON MY 2013 SUNDANCE 5TH WHEEL CAME APART AND TORE UP THE PANEL ABOVE THE TIRE . I WAS ABLE TO CHANGE THE TIRE AND MAKE IT TO SAVANNA, GA. AND BOUGHT TWO NEW TIRES. I WAS GOING ABOUT 65MPH AND DID NOT HIT ANYTHING ON THE ROAD. THE TIRE IS APOWER KING TOW MAX STR ST235-80R16, DOT 33-12. *TR | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Tires | Too few reports for a range | 6,000 mi | 1 (sparse) | ODI 10604850 · 6,000 miI WAS DRIVING SOUTH ON I-95 IN SOUTH CAROLINA WHEN THE RIGHT FRONT TIRE ON MY 2013 SUNDANCE 5TH WHEEL CAME APART AND TORE UP THE PANEL ABOVE THE TIRE . I WAS ABLE TO CHANGE THE TIRE AND MAKE IT TO SAVANNA, GA. AND BOUGHT TWO NEW TIRES. I WAS GOING ABOUT 65MPH AND DID NOT HIT ANYTHING ON THE ROAD. THE TIRE IS APOWER KING TOW MAX STR ST235-80R16, DOT 33-12. *TR |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2014: 0 complaints · 2016: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2014 | 0 | 0 | 0 |
| 2016 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2014 | 0 | 0 | 0 |
| 2016 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Equipment:Recreational Vehicle/Trailer | Tires |
|---|---|---|
| Equipment:Recreational Vehicle/Trailer | — | 0 |
| Tires | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.