3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V452000 · Equipment:Electrical
Reported: 2012-09-12 (September 12, 2012) · Model years: 2012
Geo. Heiser Body Company, Inc., (Geo. Heiser Body Company) is recalling certain model year 2006 International and 2010-2013 Fuso, Hino, International, Kenworth, and Peterbilt vehicles equipped with Sure Power battery separator devices. These devices may overheat.
Consequence: Overheating of the battery separator can result in smoke and possible fire.
Remedy: Geo. Heiser Body Company will notify owners and will replace the battery separators free of charge. The safety recall began on October 25, 2012. Owners may contact Geo. Heiser Body Company at 1-206-622-7985.
NHTSA campaign record ↗15V208000 · Suspension:Front:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle
Reported: 2015-04-07 (April 7, 2015) · Model years: 2015, 2016
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2015-2016 238, 258, 268, and 338 trucks manufactured January 5, 2015, to March 20, 2015. In the affected vehicles, the U-bolt that connects the suspension springs to the front axle may have been overtightened.
Consequence: If the U-bolt was overtightened, the bolt may stretch resulting in it loosening or failing. Either result may cause a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Hino will notify owners, and dealers will replace the front axle U-bolts on the subject vehicles free of charge. The recall began on June 5, 2015. Owners may contact Hino customer service at 1-248-699-9300.
Reported: 2019-05-29 (May 29, 2019) · Model years: 2018, 2019
ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-09-30.
50.0%Usable mileage1 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2012
2013
2015
2016
2018
2019
Engine
0Unavailable
No examples available for this selection.
1100.0%ODI 11416324 · 741 mi
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
Vehicle has been in multiple times for the same problem, this truck has an Regen issue and there is no number to reach their headquarters. I’m also not the only person with this issue for this truck.
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Engine
Too few reports for a range
741 mi
1 (sparse)
ODI 11416324 · 741 mi
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
1
None
ODI 11631325
Vehicle has been in multiple times for the same problem, this truck has an Regen issue and there is no number to reach their headquarters. I’m also not the only person with this issue for this truck.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2018: 0 complaints · 2019: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2018
0
0
0
2019
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2018
0
0
0
2019
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Fuel/Propulsion System
Unknown Or Other
Wheels
Engine
—
1ODI 11416324 · 741 mi
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Stalling or loss of power
1 mentions · 50.0% of complaints
Median mileage: 741 mi (1 usable records).
ODI 11416324 · 741 mi
PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON TH…