Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage1 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2016
2019
2020
2021
2022
2023
2024
Engine
1100.0%ODI 11254428
TL* THE CONTACT OWNS A 2016 HINO 268. WHEN THE VEHICLE WAS APPROACHING A STOP SIGN OR COMING TO A COMPLETE STOP, THE CONTACT NOTICED AN ABNORMAL ODOR OF EXHAUST FUMES AND THE REGENERATE WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DARIO DIESEL TRUCK CENTER (182 SW CUTOFF, WORCESTER, MA 01604, [phone removed]) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS ADVISED TO TURN ON THE FRESH AIR SWITCH. THE VEHICLE WAS …
Engine And Engine Cooling:Exhaust System:Emission Control:Urea Injection System (Def)
00.0%
No examples available for this selection.
1100.0%ODI 11702656 · 452,000 mi
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Engine And Engine Cooling:Exhaust System:Emission Control:Urea Injection System (Def)
Too few reports for a range
452,000 mi
1 (sparse)
ODI 11702656 · 452,000 mi
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
1
None
ODI 11702656 · 452,000 mi
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2022
0
0
0
2023
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2022
0
0
0
2023
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Engine And Engine Cooling:Exhaust System:Emission Control:Urea Injection System (Def)
Fuel System, Diesel
Engine
—
0
0
Engine And Engine Cooling:Exhaust System:Emission Control:Urea Injection System (Def)
0
—
1ODI 11702656 · 452,000 mi
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 50.0% of complaints
Median mileage: 452,000 mi (1 usable records).
ODI 11702656 · 452,000 mi
The contact owns a 2019 Hino Conventional 338-19. The contact stated that the Diesel Emission System (DES) was previously repaired. While driving at 50 MPH, the SCR (Selective Catalytic Reduction) malfunction warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 452,000.