Explore the records behind recurring owner reports.
5 owner complaints analyzed
4 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2017 to 2019 model years. Data updated: . 3 complaints include usable failure mileage. View data status.
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 2 |
| 2019 | 1 |
2017: 3; 2018: 2; 2019: 1
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
Reported: 2018-01-25 (January 25, 2018) · Model years: 2017
Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.
Consequence: A loss of power can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.
NHTSA campaign record ↗Reported: 2018-12-20 (December 20, 2018) · Model years: 2017, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.
Consequence: A loss of power can increase the risk of a crash.
Remedy: Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.
NHTSA campaign record ↗Reported: 2019-04-18 (April 18, 2019) · Model years: 2017, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles. Internal components may corrode and cause the water pump to fail.
Consequence: A failure of the water pump can cause the vehicle to stall, increasing the risk of crash.
Remedy: Honda will notify owners, and dealers will replace the water pump, free of charge. The recall began June 10, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is L4N.
NHTSA campaign record ↗Reported: 2020-06-04 (June 4, 2020) · Model years: 2019
Honda (American Honda Motor Co.) is recalling certain 2019 Clarity Fuel Cell, Clarity Electric, and Clarity Plug-in Hybrid vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence: In the event of a crash, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began July 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Z7L.
NHTSA campaign record ↗Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
5 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2017 | 2018 | 2019 |
|---|---|---|---|
| Equipment | 266.7%ODI 11257802TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KEN HARVEY'S DUBLIN HONDA (6300 DUBLIN BLVD, DUBLIN, CA 94568) CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 133.3%ODI 11279670 · 10,000 miTL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA [phone removed], LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CO… | 150.0%ODI 11322892 · 16,193 mi2018 HONDA CLARITY FUEL CELL EXPERIENCED A SUDDEN REDUCTION IN POWER DUE TO A FAILURE OF THE FUEL CELL POWER GENERATION. THE CAR DISPLAYED AN ERROR MESSAGE "POWER SYSTEM PROBLEM. STOP DRIVING WHEN SAFE" WHILE DRIVING AT FREEWAY SPEEDS ON THE FREEWAY. THE CAR THEN HAD LOW POWER AND WAS RUNNING OFF THE BATTERY. AFTER PULLING OVER AND TURNING OFF THE CAR AND RESTARTING, IT HAD THE SAME ERROR WITH LOW BATTERY ONLY. THEN WE TURNED OFF, WAITED ABOUT TEN MINUTES, RESTARTED THE CAR, AND THE FUEL CELL SYSTEM SEEMED FINE. THE BATTERY BEGAN TO CHARGE. WE … | 0UnavailableNo examples available for this selection. |
| Electrical System | 133.3%ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electronic Stability Control (Esc) | 133.3%ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering | 133.3%ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Vehicle Speed Control | 00.0%No examples available for this selection. | 150.0%ODI 113258152018 HONDA CLARITY. CONSUMER WRITES IN REGARDS TO VEHICLE NOT ACCELERATING OVER 30 MPH. *LD *JS THE CONSUMER STATED THE VEHICLE SAT IN PARK FOR 30 MINUTES, AFTER WHICH IT WOULD NOT ACCELERATE PAST 30MPH AND THE RPMS ESCALATED TO RPMS. THE VEHICLE WAS TAKEN TO 3 DIFFERENT REPAIR SHOPS NONE WERE ABLE TO MAKE THE REPAIRS. THE CONSUMER STATED THE MPG DROPPED FROM 44 TO 24.7.*JS | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Equipment | Too few reports for a range | 10,000 mi | 1 (sparse) | ODI 11279670 · 10,000 miTL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA [phone removed], LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CO… |
| Fuel/Propulsion System | Too few reports for a range | 13,097 mi | 2 (sparse) | ODI 11279670 · 10,000 miTL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA [phone removed], LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CO… ODI 11322892 · 16,193 mi2018 HONDA CLARITY FUEL CELL EXPERIENCED A SUDDEN REDUCTION IN POWER DUE TO A FAILURE OF THE FUEL CELL POWER GENERATION. THE CAR DISPLAYED AN ERROR MESSAGE "POWER SYSTEM PROBLEM. STOP DRIVING WHEN SAFE" WHILE DRIVING AT FREEWAY SPEEDS ON THE FREEWAY. THE CAR THEN HAD LOW POWER AND WAS RUNNING OFF THE BATTERY. AFTER PULLING OVER AND TURNING OFF THE CAR AND RESTARTING, IT HAD THE SAME ERROR WITH LOW BATTERY ONLY. THEN WE TURNED OFF, WAITED ABOUT TEN MINUTES, RESTARTED THE CAR, AND THE FUEL CELL SYSTEM SEEMED FINE. THE BATTERY BEGAN TO CHARGE. WE … |
| Electrical System | Too few reports for a range | 1,400 mi | 1 (sparse) | ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. |
| Electronic Stability Control (Esc) | Too few reports for a range | 1,400 mi | 1 (sparse) | ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. |
| Steering | Too few reports for a range | 1,400 mi | 1 (sparse) | ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2018: 2 complaints · 2019: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2018 | 0 | 1 | 2 |
| 2019 | 0 | 0 | 0 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2018 | 2 | 0 | 0 |
| 2019 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Equipment | Fuel/Propulsion System | Electrical System | Electronic Stability Control (Esc) | Steering | Vehicle Speed Control |
|---|---|---|---|---|---|---|
| Equipment | — | 1ODI 11279670 · 10,000 miTL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA [phone removed], LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CO… | 0 | 0 | 0 | 0 |
| Fuel/Propulsion System | 1ODI 11279670 · 10,000 miTL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA [phone removed], LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DUBLIN DEALER TO SHIP THE VEHICLE TO AN UNKNOWN DEALER IN LOS ANGELES, CA WHERE THE HYDROGEN FUEL TANK WAS REPLACED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. ADDITIONALLY, THE CO… | — | 0 | 0 | 0 | 0 |
| Electrical System | 0 | 0 | — | 1ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 1ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 0 |
| Electronic Stability Control (Esc) | 0 | 0 | 1ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | — | 1ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 0 |
| Steering | 0 | 0 | 1ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | 1ODI 11074217 · 1,400 miTHE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP. | — | 0 |
| Vehicle Speed Control | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 20.0% of complaints
Median mileage: 1,400 mi (1 usable records).
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b