Auto Recall Watch
U.S. public vehicle records

2025 Honda PROLOGUE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

150 owner complaints analyzed

1 distinct recall campaigns

2,000 mi median reported failure mileage

Scope: 2025 model year. Data updated: . 15 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 40 of 150 complaints (26.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2214.7%
Steering behavior1711.3%
Electrical and battery issues149.3%
Engine operation53.3%
Transmission and shifting42.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
40
Unknown Or Other
30
Electrical System
29
Power Train
25
Suspension
22
Forward Collision Avoidance: Automatic Emergency Braking
14
Exterior Lighting
12
Service Brakes
10
Component breakdown data
CategoryCount
Steering40
Unknown Or Other30
Electrical System29
Power Train25
Suspension22
Forward Collision Avoidance: Automatic Emergency Braking14
Exterior Lighting12
Service Brakes10

Steering: 40; Unknown Or Other: 30; Electrical System: 29; Power Train: 25; Suspension: 22; Forward Collision Avoidance: Automatic Emergency Braking: 14; Exterior Lighting: 12; Service Brakes: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 15; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (15). 135 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025
52
2026
98
Complaints over time data
CategoryCount
202552
202698

2025: 52; 2026: 98

Pattern summary

Steering leads the component reports. Braking behavior appears in 22 complaint narratives. Steering behavior appears in 17 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11700328 · 2025-11-19 (November 19, 2025)

The contact owns a 2025 Honda Prologue. The contact stated that upon entering a parking lot at 5 MPH, the contact was attempting to park into a charging station. As the contact depressed the brake pedal, the vehicle failed to stop without warning. The contact repeatedly depressed the brake pedal as the vehicle accelerated and hit a tree. The air bags did not deploy upon impact as the contact's glasses flew off upon impact with the tree. The contact called the authorities, who informed her that they would not come to the scene if there were no i…

Owner-reported narrative. 2,035 miles reported. Look up ODI 11700328 at NHTSA ↗

Owner report 11703263 · 2025-12-05 (December 5, 2025)

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

Owner-reported narrative. Look up ODI 11703263 at NHTSA ↗

Owner report 11682926 · 2025-08-25 (August 25, 2025)

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11682926 at NHTSA ↗

Owner report 11687880 · 2025-09-17 (September 17, 2025)

The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the fr…

Owner-reported narrative. 26 miles reported. Look up ODI 11687880 at NHTSA ↗

Owner report 11675858 · 2025-07-24 (July 24, 2025)

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

Owner-reported narrative. 200 miles reported. Look up ODI 11675858 at NHTSA ↗

Owner report 11701154 · 2025-11-24 (November 24, 2025)

While driving I received a warning that said “ service high voltage system” that came up on my dashboard. I have had my vehicle just for a couple of months and this is the second issue that I am having with the vehicle since purchasing it. I have taken it back to Honda who is now telling me that they have to do some tests to try and figure out the issue which seems to be a know issue which some forums show that may effect the heating system or cause you to need a complete battery replacement. I have my vehicle in service now waiting to see what…

Owner-reported narrative. Look up ODI 11701154 at NHTSA ↗

Owner report 11708855 · 2026-01-05 (January 5, 2026)

The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, the battery suddenly experienced a loss of power. An unknown message was displayed. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. In addition, the contact stated that the failure had progressed over time. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11708855 at NHTSA ↗

Owner report 11713558 · 2026-01-27 (January 27, 2026)

During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eventually, the engine started and the vehicle was able to make it back to our residence. The battery was near 55% at the time of the incident (out of a…

Owner-reported narrative. Look up ODI 11713558 at NHTSA ↗

Owner report 11722575 · 2026-03-06 (March 6, 2026)

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

Owner-reported narrative. Look up ODI 11722575 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

150 unique complaints in this selection. Analysis snapshot: 2026-09-30.

10.0%Usable mileage15 / 150 records
100.0%Valid incident date150 / 150 records
100.0%Valid filing date150 / 150 records
100.0%Ordered incident and filing dates150 / 150 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component202420252026
Steering
26131.0%
ODI 11617949 · 1,000 mi

The contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle. The fire department and the police arrived on the scene. A police report was filed. There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries…

Look up ODI 11617949 at NHTSA ↗

4026.7%
ODI 11682926 · 2,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer…

Look up ODI 11682926 at NHTSA ↗

00.0%

No examples available for this selection.

Suspension
21225.2%
ODI 11633476

Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 6000 miles on it when problem arised.

Look up ODI 11633476 at NHTSA ↗

2214.7%
ODI 11674177

Vehicle: 2025 Honda Prologue Elite Issue: Clicking or knocking noise from the front axle when turning, especially at low speeds. Concern: Potential safety risk if axle fails while driving.

Look up ODI 11674177 at NHTSA ↗

19.1%
ODI 11725957

A clicking noise began today from the front suspension area while driving at slow speeds with a slight turn of steering wheel or minor road imperfections. At about 750 miles on the odometer. A separate but louder intermittent clunk is also coming from the front wheel area while using the one pedal driving/regenerative braking autohold function. This occurs when the vehicle comes to a complete stop or starting from a stop. This noise has been occurring since about 200 miles on the odometer. The vehicle was purchased new less than one month…

Look up ODI 11725957 at NHTSA ↗

Electrical System
16419.5%
ODI 11606454

On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: “Service High Voltage System.” I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive. The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the i…

Look up ODI 11606454 at NHTSA ↗

2919.3%
ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

Look up ODI 11675858 at NHTSA ↗

19.1%
ODI 11748143

As soon as the vehicle turns on, the vehicle alerts "service charging system. vehicle may stall". Vehicle has under 5000 miles and is new.

Look up ODI 11748143 at NHTSA ↗

Unknown Or Other
15618.5%
ODI 11606454

On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: “Service High Voltage System.” I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive. The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the i…

Look up ODI 11606454 at NHTSA ↗

3020.0%
ODI 11701561

The rear view camera display is too dark at night and does not provide adequate ability to see objects while reversing. This increases the chance of accidents or damage to the vehicle. The white reverse lights are not sufficient to provide lighting and the display does not have enough brightness and contrast. I have turned up the brightness to the maximum setting.

Look up ODI 11701561 at NHTSA ↗

218.2%
ODI 11762296

The backup camera is useless at night. I think maybe it’s a defective camera but Honda says it’s fine.

Look up ODI 11762296 at NHTSA ↗

Power Train
15218.1%
ODI 11629432

When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started.

Look up ODI 11629432 at NHTSA ↗

2516.7%
ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

Look up ODI 11675858 at NHTSA ↗

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
9811.7%
ODI 11629432

When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started.

Look up ODI 11629432 at NHTSA ↗

149.3%
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

Look up ODI 11703263 at NHTSA ↗

545.5%
ODI 11736920

After charging the vehicle. We reversed out of the parking stall. The vehicle braked really hard with no warning as if we hit something, but there was nothing for us to hit in the parking lot. The braking was so hard my body jerked! This is the second time the emergency braking engaged sudden. The first time a vehicle was near and the warning light did indicate vehicle but not close enough for the braking system to engage. It could have caused the vehicle to hit me from the rear if it was closer.

Look up ODI 11736920 at NHTSA ↗

Service Brakes
546.4%
ODI 11587562

After driving this new car for about 18 miles and stopping for an errand, upon restarting an error message posted “brake system failure” do not drive faster than 43 mph and use the brake pedal to stop. Upon driving the brake pedal went nearly to the floor and had to be pumped to gain brake cylinder pressure sufficient to slow the car using extreme pedal pressure. After shutting off the vehicle, the braking system work normally upon restart. When delivered to the dealership the issue reoccurred. The Prologue has been at the dealership for repair…

Look up ODI 11587562 at NHTSA ↗

106.7%
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

Look up ODI 11703263 at NHTSA ↗

218.2%
ODI 11736920

After charging the vehicle. We reversed out of the parking stall. The vehicle braked really hard with no warning as if we hit something, but there was nothing for us to hit in the parking lot. The braking was so hard my body jerked! This is the second time the emergency braking engaged sudden. The first time a vehicle was near and the warning light did indicate vehicle but not close enough for the braking system to engage. It could have caused the vehicle to hit me from the rear if it was closer.

Look up ODI 11736920 at NHTSA ↗

Forward Collision Avoidance: Warnings
384.5%
ODI 11635472

Brake system failure happened the day after I bought the vehicle and the dealer found no issues or errors than another brake failure occurred in one week. This could have caused a major accident to a point where my safety is in fear

Look up ODI 11635472 at NHTSA ↗

74.7%
ODI 11704133

My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and could easily lead to a serious accident. Additionally, the vehicle’s collision mitigation system activates unexpectedly, causing the car to brake on i…

Look up ODI 11704133 at NHTSA ↗

19.1%
ODI 11740268

While approaching traffic light at approx 4-5 mph the vehicle slammed to a dead stop with a car length between us and the next vehicle. This was not the auto stop feature and it automatically engaged the parking brake while moving causing whiplash To myself and 2 additional passengers. Causing neck and back injuries. The vehicle was coming to a stop with the assistance of the one pedal drive braking at approximately 5 mph and suddenly while slowing down with more than adequate distance it slammed to a dead stop violently and unexpectedly thr…

Look up ODI 11740268 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
SteeringToo few reports for a range1,050 mi4 (sparse)
ODI 11682926 · 2,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer…

Look up ODI 11682926 at NHTSA ↗

ODI 11683627 · 100 mi

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front passenger’s side axle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline by the manufacturer to report the failure. The failure mileage was 100.

Look up ODI 11683627 at NHTSA ↗

ODI 11687880 · 26 mi

The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the fr…

Look up ODI 11687880 at NHTSA ↗

Electrical SystemToo few reports for a range4,500 mi4 (sparse)
ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

Look up ODI 11675858 at NHTSA ↗

ODI 11708855 · 1,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, the battery suddenly experienced a loss of power. An unknown message was displayed. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. In addition, the contact stated that the failure had progressed over time. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

Look up ODI 11708855 at NHTSA ↗

ODI 11717062 · 8,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while parked and attempting to charge the vehicle, the vehicle failed to charge. The battery warning light was illuminated, and the message "Service Critical High-Voltage Battery" was displayed with a flashing red battery in the corner. The vehicle was towed to a dealer and was diagnosed with a critical battery failure. The vehicle was not repaired; however, the battery was reset, and the vehicle was drivable. The failure had occurred approximately five times. On another occasion, …

Look up ODI 11717062 at NHTSA ↗

Power TrainToo few reports for a range200 mi1 (sparse)
ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

Look up ODI 11675858 at NHTSA ↗

Service BrakesToo few reports for a range10,000 mi1 (sparse)
ODI 11751900 · 10,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer …

Look up ODI 11751900 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

26V306000 · 2026-05-1429 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-074None
ODI 11674177

Vehicle: 2025 Honda Prologue Elite Issue: Clicking or knocking noise from the front axle when turning, especially at low speeds. Concern: Potential safety risk if axle fails while driving.

Look up ODI 11674177 at NHTSA ↗

ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

Look up ODI 11675858 at NHTSA ↗

ODI 11676763

The CCS charging door does not stay closed/locked after closing it from charging session. I opened the charger door to charge the vehicle at a charging station. Once the charge was completed, I closed the charging door. Went home and noticed the door was open.

Look up ODI 11676763 at NHTSA ↗

2025-083None
ODI 11678041

The backup camera at night is practically black. I find many people complaining about this online, but no fix. It is dangerous to back that car up at night!!! There must be a fix before someone gets hurt. Either upgrade the camera or upgrade the backup lighting

Look up ODI 11678041 at NHTSA ↗

ODI 11682926 · 2,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer…

Look up ODI 11682926 at NHTSA ↗

ODI 11683627 · 100 mi

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front passenger’s side axle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline by the manufacturer to report the failure. The failure mileage was 100.

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2025-094None
ODI 11685205 · 10 mi

The contact owns a 2025 Honda Prologue. The contact stated that while reversing at night or in the dark, the rear-view camera image was extremely dark, making the image very difficult to see. The contact stated that the failure created a visibility hazard for the driver. The local dealer was notified of the failure. The dealer informed the contact that the backup camera operated as designed. The manufacturer was not contacted or notified of the failure. The failure mileage was 10.

Look up ODI 11685205 at NHTSA ↗

ODI 11687880 · 26 mi

The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the fr…

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ODI 11689383 · 993 mi

The contact owns a 2025 Honda Prologue. The contact stated that while he or his wife was driving at undisclosed speeds, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 993.

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2025-101None
ODI 11694803 · 2,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, there was a clicking sound coming from the front wheels while turning in either direction. The vehicle was taken to the local dealer, who diagnosed that the CV axle was faulty and needed to be replaced. The CV axle was replaced, and the vehicle was repaired; however, approximately 2,500 miles later, the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed that the replacement CV axle had also failed. The manufacturer was notif…

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2025-1111None
ODI 11699798 · 7,842 mi

The contact owns a 2025 Honda Prologue. The contact stated that while the vehicle was parked and occupied, while depressing the accelerator pedal, the contact stated the steering wheel failed, and the vehicle was difficult to maneuver. Neither an intendent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,842.

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ODI 11700064

The contact owns a 2025 Honda Prologue. The contact stated that while driving at undisclosed speeds and making a left or right turn, there was a cracking sound coming from the front of the vehicle. There were no warning lights illuminated. The vehicle was taken to a dealer; however, a diagnostic test was not performed. However, the dealer where the failure was being investigated. The contact stated that the tires were rotated. The manufacturer was not notified of the failure. The failure mileage was unknown.

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ODI 11700112 · 3,573 mi

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, the contact heard a clicking sound coming from the driver’s side wheel. A dealer was contacted. The vehicle was taken to a dealer, and the contact was informed that the axles needed to be replaced on the front driver’s and passenger’s side. The vehicle was repaired, and the front axles were replaced; however, the failure persisted. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failu…

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2025-1229None
ODI 11702661

This vehicle's backup camera does not work adequately in the dark. It poses a major safety risk especially in rainy conditions where the driver is unable to utilize the backup camera at all. All rear lights are functioning properly, and the vehicle is in brand new condition with under 3k miles, pointing to a defective configuration for the camera or rear lighting.

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ODI 11702946

Bad front driver's side axle. Loud clicking noise heard when turning left, on every turn

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ODI 11702948

When I am doing any kind of sharp turn like a u turn or exiting my drive way, there is a loud clicking noise coming from what seems like the axel.

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2026-0117None
ODI 11708855 · 1,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, the battery suddenly experienced a loss of power. An unknown message was displayed. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. In addition, the contact stated that the failure had progressed over time. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

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ODI 11708916

When accelerating and turning left or right at the same time there is a severe clicking sound coming from the CV Joints sounds like they are cracked. This started to happen at 3500 miles. Brought it into the Honda dealership Service Department and they said it was a known issue and there was not a fix. Contrary to the research that I have done about this issue and Honda has been replacing these with a so-called new part number that fixes the issue. I am concerned because when turning and accelerating the stability of the vehicle does not feel s…

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ODI 11709705

Around 3000 miles both front axles developed a clicking sound when turning. The sounds has gotten progressively worse over the next 2000 miles. Honda dealer service center confirmed bad axles but states Honda America no longer allows them to replace the axles since the replacements are failing quickly. Second dealer also declined to fix defective axles stating Honda America is "working on a new part". No one knows what the part is or when it will potentially be available. Honda dealer now appraises the Prologue at *less than half* of the MSRP.…

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2026-029None
ODI 11715324

Multiple warning lights coming on for no reason Car not charging Dealer ship not able to detect issue

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ODI 11716620

The axles on my vehicle are defective. Every time I make a turn (left, right, or U-turn) the vehicle makes a loud clicking noise. I’ve taken the vehicle in 3 times. Initially, Honda promised to fix the issue, yet each time I’ve gone in they always come up with an excuse (1st time: we ordered the wrong part, 2nd time: sorry we wasted your time today, the part still isn’t in yet, 3rd time: unfortunately Honda has released a bulletin, they are urging us not to replace the axles because it doesn’t fix the issue/does not pose a safety threat) this i…

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ODI 11717062 · 8,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while parked and attempting to charge the vehicle, the vehicle failed to charge. The battery warning light was illuminated, and the message "Service Critical High-Voltage Battery" was displayed with a flashing red battery in the corner. The vehicle was towed to a dealer and was diagnosed with a critical battery failure. The vehicle was not repaired; however, the battery was reset, and the vehicle was drivable. The failure had occurred approximately five times. On another occasion, …

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2026-0327None
ODI 11721435

Two months and 3k miles into lease ownership of my 2025 Honda Prologue, the front suspension began making a loud creaking noise. The noise is most pronounced under acceleration and while turning, but also occurs over bumps and uneven road surfaces. It has progressively worsened over time. I brought the vehicle to my Honda dealership for diagnosis. The service department acknowledged the noise but returned the vehicle unfixed, stating Honda is "aware of the issue" and that it is "under investigation." They also stated it is "not safety related…

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ODI 11721514

It makes a clicking sound when the steering is near the end of travel in either direction. I believe this is a problem becoming more and more common with the CV joint or axle. But this vehicle used on 2/24/26 with 17,000 miles on it.

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ODI 11721559

The 2025 Honda Prologue is 7 months old with 5424 miles has a clicking sound when you turn all the way left or all the way right. It is a defective design part that will continue to get worse until the vehicle will become undrivable. Honda Corporation is aware of the problem as the 2024 Prologue has the same issue.

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2026-0414None
ODI 11728943

Axle clicking when turning. Car visited dealer on Jan2026 and they requested replacement parts. Last update from dealer stats Honda stopped replacing them due to defective parts. Replacement part is under design.

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ODI 11728998

Being an AWD. There is a load knocking sound when accelerating from a stop to 30 mph while turning left or right. The frequency happens every time under those conditions. With my experience this knocking sound is indicating a bad CV Joint, axle, or transfer case.

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ODI 11729743

Upon start-up the driver display was off, showing no information. Center infotainment display remained on. Attempted infotainment reset by pressing and holding the hang-up call button on the steering wheel, and after approximately 30 seconds the infotainment display turned off, driver display remained off. Shutdown and started car, both screens remained off.

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2026-05926V306000
ODI 11735418

CV axel joints clicking, at risk of breaking

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ODI 11735565

My 2025 Honda Prologue is experiencing a consistent knocking/cracking noise when turning the steering wheel at low speeds, particularly during tight turns such as parking or exiting driveways. The noise appears to originate from the front axle or wheel area and is most noticeable when accelerating slightly while turning. The sound can be described as a series of clicks, pops, or clunks, and occurs intermittently on both left and right turns. This issue has been widely reported in 2024–2025 Prologue models and is commonly associated with potenti…

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ODI 11735809

Clicking noise coming from the front axles when turning either right or left. ADAS settings seem to be too sensitive. Car slams on the emergency brake when backing out of a parking spot with no obstacles in view. Forward warning system alerts occur even though there is nothing in front of the car.

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2026-065None
ODI 11742840

Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer

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ODI 11743037

Hi, yes the component is the CV axle on the driver side front wheel. Whenever I make a left turn, the driver side CV axle makes a clicking noise. Also, sometimes, when I make a right turn, especially when going slower, the same drive side front wheel CV makes a clicking noise. It is available for inspection upon request. The safety seems OK, but we are fearful that is could break and cause an accident. We brought the the car to the Honda Norm Reeves in Cerritos on April 3rd, 2026, and the dealership told us it was a common issue. And right now …

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ODI 11743864

The vehicle is not charging this have happened multiple time since owning this vehicle

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2026-077None
ODI 11748078

I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for a tire rotation and system update. The vehicle now has approximately twelve thousand miles. After the serviceI picked up my vehicle and went home. The next day after driving about a 75 miles, I noticed an audible clicking sound when I made a right tur…

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ODI 11750276

Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.

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ODI 11750362

On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updat…

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2026-085None
ODI 11757796

There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.

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ODI 11758072

- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel ba…

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ODI 11758769

Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.

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2026-09 (partial)5None
ODI 11761798

Audible clicking/knocking sound when turning left or right sharply at low speeds.

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ODI 11764069

The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide adequate visibility at night, it fails to meet its intended safety fu…

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ODI 11764111

forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

Recent filing spikes
MonthReportsPrevious monthly averageLeading componentExamples
2026-03276.5Steering
ODI 11721435

Two months and 3k miles into lease ownership of my 2025 Honda Prologue, the front suspension began making a loud creaking noise. The noise is most pronounced under acceleration and while turning, but also occurs over bumps and uneven road surfaces. It has progressively worsened over time. I brought the vehicle to my Honda dealership for diagnosis. The service department acknowledged the noise but returned the vehicle unfixed, stating Honda is "aware of the issue" and that it is "under investigation." They also stated it is "not safety related…

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ODI 11721514

It makes a clicking sound when the steering is near the end of travel in either direction. I believe this is a problem becoming more and more common with the CV joint or axle. But this vehicle used on 2/24/26 with 17,000 miles on it.

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ODI 11721559

The 2025 Honda Prologue is 7 months old with 5424 miles has a clicking sound when you turn all the way left or all the way right. It is a defective design part that will continue to get worse until the vehicle will become undrivable. Honda Corporation is aware of the problem as the 2024 Prologue has the same issue.

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Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

No selected model years have a complete observation window. Choose an eligible year or a shorter window.

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringUnknown Or OtherElectrical SystemPower TrainSuspensionForward Collision Avoidance: Automatic Emergency BrakingExterior LightingService Brakes
Steering—
2
ODI 11724393

Axle clicking initially only while making turns left and right - now when it drives straight the axle sometimes clicks as well.

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ODI 11727747

The CV Axle joint has prematurely worn down and makes a popping sound when executing a sharp turn at low speeds. Honda is aware of the issue and has noted that it is widespread; however, they have offered no solution for fixing it.

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2
ODI 11703684

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

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ODI 11712785

First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side

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4
ODI 11702071

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Al…

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ODI 11722569

A "clicking" or "knocking" noise when turning, a defect in the axle/CV joints.

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ODI 11722762

Vehicle was taken to dealer for click noise Hurd while turning right around only 4k miles. The dealer confirmed the noise using a mechanics ear they said as of right now no replacement has been authorized. Honda is investigating. January 2026 car started clicking while in curves and any movement in steering. Still no fix. March 2026 still not fix because Honda hasn’t investigated yet and now my system has horrible issues with the auto break and rear collision avoidance system. Hondas “fix” turn it off. Why wouldn’t get a touring model with all…

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11
ODI 11702071

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Al…

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ODI 11703684

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

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ODI 11704799

I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work. There were no warnings on the dash, just a loud knocking when turning which appears to be a common defect that users are experiencing.

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1
ODI 11723998

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

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0
1
ODI 11711180

Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditions, the vehicle began drifting to the left. I attempted to steer back to the right and applied braking; however, the vehicle did not respond as expect…

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Unknown Or Other
2
ODI 11724393

Axle clicking initially only while making turns left and right - now when it drives straight the axle sometimes clicks as well.

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ODI 11727747

The CV Axle joint has prematurely worn down and makes a popping sound when executing a sharp turn at low speeds. Honda is aware of the issue and has noted that it is widespread; however, they have offered no solution for fixing it.

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—
3
ODI 11710301

Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a few days in the cold it happened to me. Dealership couldn't find the issue and simply cleared the error codes telling me to come back in if it happens again. Huge issue, as it limits the range to protect the system from further issues but doesn't give me enough range to even drive home from work if the errors appears during my commute. Occasionally my front sensors don't work but give no indication of any issues, other times it…

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ODI 11721933

Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain in…

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ODI 11722575

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

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00
3
ODI 11721933

Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain in…

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ODI 11726830

We are experiencing 2 problems. The primary issue is both front axle. CV joints are clicking and making poppy noises when you turn either right or left. secondary issue, the car is having is the. Reverse collision warning problem. It is engaging and breaking the vehicle. When there is nothing behind it, it happens constantly. And we've had to turn the feature off on the vehicle's information head unit settings to stop it from causing harsh breaking. When backing up.

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ODI 11736478

Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.

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3
ODI 11704636

The backup camera on this vehicle is basically useless at night if there are no streetlights around. I don’t know if this is a combination of a poor camera and dim reverse lights or just a bad camera, but I think it’s a safety hazard. This is new vehicle using current technology, the camera should be able to see at night, or the reverse lights need to be brighter. What is the point of a reverse camera if I can’t see anything out of it.

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ODI 11743869

Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.

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ODI 11764996

At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

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2
ODI 11736478

Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.

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ODI 11739358

While driving normally, my 2025 Honda Prologue experienced an immediate, catastrophic mechanical and electronic failure in both the steering and braking systems. The steering wheel completely locked up/failed to respond, and the brakes became completely non-functional simultaneously, causing an absolute loss of control of the vehicle. Due to this sudden system failure, the vehicle veered off course and crashed, resulting in severe structural damage, complete destruction of the front passenger-side suspension, and rendering the vehicle a total l…

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Electrical System
2
ODI 11703684

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

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ODI 11712785

First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side

Look up ODI 11712785 at NHTSA ↗

3
ODI 11710301

Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a few days in the cold it happened to me. Dealership couldn't find the issue and simply cleared the error codes telling me to come back in if it happens again. Huge issue, as it limits the range to protect the system from further issues but doesn't give me enough range to even drive home from work if the errors appears during my commute. Occasionally my front sensors don't work but give no indication of any issues, other times it…

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ODI 11721933

Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain in…

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ODI 11722575

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

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—
5
ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

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ODI 11703055

My 2025 Honda Prologue Elite is experiencing multiple safety-related issues. The front CV axles make a consistent clicking noise when turning, indicating a possible drivetrain or axle defect. The power tailgate also intermittently and unexpectedly closes on its own while loading or unloading, creating a risk of head injury. In addition, the infotainment screen and digital gauge cluster will randomly shut off while driving, sometimes for up to 30 seconds, leaving me without speed, range, or other essential telemetry while the vehicle is in motion.…

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ODI 11719218

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to…

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2
ODI 11703684

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

Look up ODI 11703684 at NHTSA ↗

ODI 11719218

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to…

Look up ODI 11719218 at NHTSA ↗

3
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

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ODI 11721933

Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain in…

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ODI 11722439

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

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1
ODI 11722433

When reversing in a dark or low light area I can't see behind the vehicle on the backup camera display. It seems like there is no night vision and the reverse lights don't illuminate behind the vehicle enough to see in the display or the rearview mirror. I've almost backed into objects because you cannot see behind the vehcle.

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3
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

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ODI 11722439

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

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ODI 11751900 · 10,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer …

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Power Train
4
ODI 11702071

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Al…

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ODI 11722569

A "clicking" or "knocking" noise when turning, a defect in the axle/CV joints.

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ODI 11722762

Vehicle was taken to dealer for click noise Hurd while turning right around only 4k miles. The dealer confirmed the noise using a mechanics ear they said as of right now no replacement has been authorized. Honda is investigating. January 2026 car started clicking while in curves and any movement in steering. Still no fix. March 2026 still not fix because Honda hasn’t investigated yet and now my system has horrible issues with the auto break and rear collision avoidance system. Hondas “fix” turn it off. Why wouldn’t get a touring model with all…

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0
5
ODI 11675858 · 200 mi

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using …

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ODI 11703055

My 2025 Honda Prologue Elite is experiencing multiple safety-related issues. The front CV axles make a consistent clicking noise when turning, indicating a possible drivetrain or axle defect. The power tailgate also intermittently and unexpectedly closes on its own while loading or unloading, creating a risk of head injury. In addition, the infotainment screen and digital gauge cluster will randomly shut off while driving, sometimes for up to 30 seconds, leaving me without speed, range, or other essential telemetry while the vehicle is in motion.…

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ODI 11719218

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to…

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—
4
ODI 11702071

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Al…

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ODI 11714396

I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging functions. Without it, I cannot control charging or access essential vehicle systems, rendering the vehicle unsafe and effectively unusable. Further, the …

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ODI 11719218

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to…

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000
Suspension
11
ODI 11702071

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Al…

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ODI 11703684

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

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ODI 11704799

I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work. There were no warnings on the dash, just a loud knocking when turning which appears to be a common defect that users are experiencing.

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0
2
ODI 11703684

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

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ODI 11719218

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to…

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4
ODI 11702071

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Al…

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ODI 11714396

I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging functions. Without it, I cannot control charging or access essential vehicle systems, rendering the vehicle unsafe and effectively unusable. Further, the …

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ODI 11719218

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to…

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—
1
ODI 11723998

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

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0
1
ODI 11742840

Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer

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Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11723998

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

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3
ODI 11721933

Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain in…

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ODI 11726830

We are experiencing 2 problems. The primary issue is both front axle. CV joints are clicking and making poppy noises when you turn either right or left. secondary issue, the car is having is the. Reverse collision warning problem. It is engaging and breaking the vehicle. When there is nothing behind it, it happens constantly. And we've had to turn the feature off on the vehicle's information head unit settings to stop it from causing harsh breaking. When backing up.

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ODI 11736478

Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.

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3
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

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ODI 11721933

Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain in…

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ODI 11722439

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

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0
1
ODI 11723998

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

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—0
5
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

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ODI 11722439

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

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ODI 11728391

While driving with cruise control engaged, the car had a false positive for forward collision detection and slammed on the brakes at full Highway speed. After about one of second of emergency braking the car released the brakes and resumed cruise control as normal. There were NO other vehicles on the road in front or to the side of us at the time. Due to the unexpected braking, the vehicle following us almost collided into us. The event triggered just before the shadow of the bridge was on road of the underpass. I suspect it was the shadow tha…

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Exterior Lighting0
3
ODI 11704636

The backup camera on this vehicle is basically useless at night if there are no streetlights around. I don’t know if this is a combination of a poor camera and dim reverse lights or just a bad camera, but I think it’s a safety hazard. This is new vehicle using current technology, the camera should be able to see at night, or the reverse lights need to be brighter. What is the point of a reverse camera if I can’t see anything out of it.

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ODI 11743869

Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.

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ODI 11764996

At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

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1
ODI 11722433

When reversing in a dark or low light area I can't see behind the vehicle on the backup camera display. It seems like there is no night vision and the reverse lights don't illuminate behind the vehicle enough to see in the display or the rearview mirror. I've almost backed into objects because you cannot see behind the vehcle.

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000—0
Service Brakes
1
ODI 11711180

Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditions, the vehicle began drifting to the left. I attempted to steer back to the right and applied braking; however, the vehicle did not respond as expect…

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2
ODI 11736478

Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.

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ODI 11739358

While driving normally, my 2025 Honda Prologue experienced an immediate, catastrophic mechanical and electronic failure in both the steering and braking systems. The steering wheel completely locked up/failed to respond, and the brakes became completely non-functional simultaneously, causing an absolute loss of control of the vehicle. Due to this sudden system failure, the vehicle veered off course and crashed, resulting in severe structural damage, complete destruction of the front passenger-side suspension, and rendering the vehicle a total l…

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3
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

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ODI 11722439

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

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ODI 11751900 · 10,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer …

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0
1
ODI 11742840

Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer

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5
ODI 11703263

Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

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ODI 11722439

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

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ODI 11728391

While driving with cruise control engaged, the car had a false positive for forward collision detection and slammed on the brakes at full Highway speed. After about one of second of emergency braking the car released the brakes and resumed cruise control as normal. There were NO other vehicles on the road in front or to the side of us at the time. Due to the unexpected braking, the vehicle following us almost collided into us. The event triggered just before the shadow of the bridge was on road of the underpass. I suspect it was the shadow tha…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

13 mentions · 8.7% of complaints

Median mileage: 1,497 mi (6 usable records).

ODI 11682926 · 2,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer…

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ODI 11687880 · 26 mi

The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the fr…

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ODI 11689383 · 993 mi

The contact owns a 2025 Honda Prologue. The contact stated that while he or his wife was driving at undisclosed speeds, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 993.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

5 mentions · 3.3% of complaints

Median mileage: 1,000 mi (1 usable records).

ODI 11708855 · 1,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, the battery suddenly experienced a loss of power. An unknown message was displayed. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. In addition, the contact stated that the failure had progressed over time. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

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ODI 11713558

During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eventually, the engine started and the vehicle was able to make it back to our residence. The battery was near 55% at the time of the incident (out of a…

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ODI 11726836

On March 18, 2026, while driving a leased Honda Prologue in rush-hour traffic on a major highway in [XXX] , the vehicle suddenly shut down and would not restart for approximately two minutes. The incident occurred without any warning messages, alerts, or notifications and created an extremely dangerous situation. At the time of the incident, traffic had been stop-and-go for approximately three miles. Without warning, the radio turned off, all dashboard lights went dark, and the vehicle lost power and stopped moving. I attempted to restart the …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

4 mentions · 2.7% of complaints

Median mileage: 4,868 mi (2 usable records).

ODI 11700328 · 2,035 mi

The contact owns a 2025 Honda Prologue. The contact stated that upon entering a parking lot at 5 MPH, the contact was attempting to park into a charging station. As the contact depressed the brake pedal, the vehicle failed to stop without warning. The contact repeatedly depressed the brake pedal as the vehicle accelerated and hit a tree. The air bags did not deploy upon impact as the contact's glasses flew off upon impact with the tree. The contact called the authorities, who informed her that they would not come to the scene if there were no i…

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ODI 11704133

My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and could easily lead to a serious accident. Additionally, the vehicle’s collision mitigation system activates unexpectedly, causing the car to brake on i…

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ODI 11723603 · 7,700 mi

The contact owns a 2025 Honda Prologue. The contact stated that while shifted into reverse(R) at night, the reverse lights provided inadequate lighting. The contact stated the image on the display screen was basically black, and shadows were visible. The brake pedal was tapped to illuminate the rear of the vehicle. The contact had not yet taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 7,700.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

2 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11705437

Only had the car 6,000 miles in 3 months. Received a service high voltage system warning causing the car to not be no longer produce heat, including for the battery. This rendered it unable to charge. A dead battery is a dead car. It’s currently been in the shop waiting on back ordered part for 25 days.

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ODI 11712785

First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11760947

I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

1 mentions · 0.7% of complaints

Median mileage: 2,000 mi (1 usable records).

ODI 11682926 · 2,000 mi

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b