| Electrical System | 4074.1%ODI 11377540TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). ROWE HYUNDAI WESTBROOK (91 MAIN ST SUITE #3, WESTBROOK, ME 04092) WAS CONTACTED AND INFORMED THE CONTACT THAT THE BATTERY SOFTWARE WOULD BE UPDATED, WHICH WOULD LIMIT THE BATTERY POWER. DESPITE THE UPDATE, THE CONTACT WAS NOT ENSURED THAT THE SYSTEM UPDATE WOULD PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT… Look up ODI 11377540 at NHTSA ↗ | 1659.3%ODI 11365383 · 5,000 miTHERE IS A RECALL ON POSSIBLE BATTERY EXPLOSION AND THERE IS NO CURRENT REPLACEMENT POLICY OR REPLACEMENT SCHEDULE. Look up ODI 11365383 at NHTSA ↗ | 830.8%ODI 11431228After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged. Look up ODI 11431228 at NHTSA ↗ | 1466.7%ODI 11437936I noted a sever drop in the full charge range. The battery meter does not reflect the true and accurate available storage. You can’t depend on these readings. Look up ODI 11437936 at NHTSA ↗ | 360.0%ODI 11528315 · 175 miThe contact owns a 2023 Hyundai Kona Electric. The contact stated that while driving at an undisclosed speed, the "Check Electric Vehicle System" message was displayed. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure recurred. The vehicle was taken back to the dealer, where the heater sensor was replaced; however, the failure recurred a third time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175. Look up ODI 11528315 at NHTSA ↗ | 960.0%ODI 11622329My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moment… Look up ODI 11622329 at NHTSA ↗ | 1100.0%ODI 11677705I was driving at 930pm in the dark at a speed of 30 mph and the car completely shut off all power. No warning signs. Just completely lost power. No headlights or interior lights. I was able to brake and stop the car and restarted it to continue on. Lu ckily I was on neighborhood roads with street lights and little traffic. This could have been extremely dangerous on a road with no lighting and a high speed. I am now scared to let my new teen driver use this car and we bought the car for her! The car was at 47 percent battery and only has 5000… Look up ODI 11677705 at NHTSA ↗ |
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| Unknown Or Other | 47.4%ODI 11385986 · 17,286 miTHERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020. Look up ODI 11385986 at NHTSA ↗ | 27.4%ODI 11654523On 3.22.2025 the rear view camera did not display; either a black screen with text "Check surroundings for your safety," a green screen reading "No camera signa received. Please try again later," or distorted images appeared. Camera was replaced under warranty on 4.14.2025; I learned from Crossroads Hyundai that other vehicles had a recall in effect. Images and work order are included. Look up ODI 11654523 at NHTSA ↗ | 726.9%ODI 11430674On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching … Look up ODI 11430674 at NHTSA ↗ | 523.8%ODI 11533692The push door to the charging port locks and I am unble to open it. It will sometimes unlock if I push the unlock button several times. This is worrisome since I need access to the charging port to charge my batter. Not sure if there is a design flaw with the latch to the door. Look up ODI 11533692 at NHTSA ↗ | 00.0%No examples available for this selection. | 16.7%ODI 11603624As I slowed down to make a right hand turn, my battery light and engine light both came on. Then, a warning message flashed and beeped for about 15 seconds saying the engine was shutting off. I pulled over and the car put itself in park and shut off completely. Look up ODI 11603624 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Service Brakes | 47.4%ODI 11300587 · 6,000 miAUTOMATIC EMERGENCY BRAKING ACTIVATED UNEXPECTEDLY WHILE DRIVING IN A HIGHWAY. VEHICLES AHEAD WERE STOPPED OR SLOWING DOWN AND I WAS STARTING TO BRAKE AND THE CAR ACTIVATED THE EMERGENCY BRAKING BRINGING THE CAR TO A COMPLETE STOP EVEN THOUGH THERE WAS NOT IMMEDIATE DANGER OF COLLISION, THERE WAS MORE THAN A CAR SPACE BETWEEN MY CAR AND THE STOPPED CAR. THE CAR BEHIND ME HAD TO VEER OFF THE ROAD NOT TO HIT ME. A SIMILAR SITUATION HAPPENED TWICE BEFORE. Look up ODI 11300587 at NHTSA ↗ | 518.5%ODI 11309058 · 530 miDRIVING DURING RUSH HOUR ON INTERSTATE IN AN URBAN AREA. CARS IN FRONT SLOWED RAPIDLY, APPLIED BRAKES TO SLOW DOWN, DID SO SUCCESSFULLY. DYNAMIC BRAKE SUPPORT THEN APPARENTLY KICKED IN, AND FORCED THE CAR TO A STOP, DESPITE BRAKE BEING FULLY RELEASED. CAR FROM BEHIND BARELY ABLE TO AVOID CRASHING INTO ME, THE DRIVER HAD TO SWERVE ONTO THE SHOULDER TO AVOID ME AND ENDED UP STOPPING BESIDE MY CAR. ONCE CAR CAME TO A STOP, WAS ABLE TO GET GOING AGAIN. ISSUE HAS NOT REPRODUCED SINCE. Look up ODI 11309058 at NHTSA ↗ | 27.7%ODI 11468863Check regenerative brake warning comes on and the emergency brake applies while driving also when I come to a stop. When I started my car the immediately the light came on. When I cut my car off the light clears. It happens when I’m braking. The regenerative brake light warning is becoming more frequent. I took my car back to the Hyundai dealership and they “checked” it out and found no problem with my vehicle. They ran a diagnostics and a update for my car, but 4 days later the warning can on again, after the repair. Look up ODI 11468863 at NHTSA ↗ | 314.3%ODI 11468364The car turned into a bricked mode 3 times after I fully charged the car to 100%. The car cannot open or start the engine. The battery was dead or drained somehow. I have to jump start the battery and reset the battery terminals in order for it to work again. Now the braking warning light has stayed on after I reset the battery terminals. I think this 2022 Hyundai Kona EV has some electrical issues that Hyundai need to fix or be aware of. Look up ODI 11468364 at NHTSA ↗ | 120.0%ODI 11512204In damp weather the brake rotors corrode overnight. This causes the brakes to lock up when the brake pedal is touched gently. The car then stops quickly and unexpectedly. This could result in the car being rear ended in traffic. This problem has occurred 7 times since I bought the car. Look up ODI 11512204 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 1018.5%ODI 11385986 · 17,286 miTHERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020. Look up ODI 11385986 at NHTSA ↗ | 27.4%ODI 11404447 · 3,600 miHYUNDAI IS FAILING TO PROVIDE THE INTERIM REMEDY PROMISED IN YOUR SAFETY RECALL REPORT 21V-127 (ATTACHED). THIS REMEDY CONSISTS OF SIMPLY DISCLOSING THE SAFE CHARGING LIMIT PERCENTAGE FOR THE PROPULSION BATTERY. THE RECALL REPORT STATES, UNDER REMEDY PROGRAM, "OWNERS WILL ALSO BE PROVIDED WITH INSTRUCTIONS TO MANUALLY LOWER THE BATTERY'S STATE OF CHARGE LIMIT VIA THE INFOTAINMENT SYSTEM." I REQUESTED THAT INFORMATION FROM HYUNDAI CUSTOMER CARE. HOWEVER THEY REPLIED "CURRENTLY THERE IS NO REMEDY AVAILABLE." (SEE ATTACHED) PLEASE DIRECT HYU… Look up ODI 11404447 at NHTSA ↗ | 13.8%ODI 11669567The car was unable to charge using level 3 DC fast chargers, necessitating the use of a level 2 charger for an extended length of time in order to be able to return home. A Hyundai dealer replaced the charging inlet lock actuator (invoice attached). Look up ODI 11669567 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11534905Car has only 3000 miles and already has a bad battery. Code DTC P1AA600 Look up ODI 11534905 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Engine | 59.3%ODI 114182564/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery Look up ODI 11418256 at NHTSA ↗ | 13.7%ODI 11667507My wife was pulling into a parking place at Home Depot when the car suddenly accelerated, jumped the curb & hit a tree on the sidewalk. It did significant damage to the front bumper of the car but the airbags did not deploy & my wife was not hurt. I am guessing that it will be several thousand dollars to repair. Look up ODI 11667507 at NHTSA ↗ | 415.4%ODI 11431228After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged. Look up ODI 11431228 at NHTSA ↗ | 29.5%ODI 11445519After only having 2300 miles on my 2022 Kona electric I received a warning indicator on my dash, “Electrical system error.” I looked in the manual and was directed to take the car to the dealer. The dealer diagnosed the issue and shared that the battery itself is defective and a new one will need to be ordered. As a result, I began some online research into the issue. It appears that similar issues arose within previous year models, and some even resulted in fires once the battery reached 100%. I also read other stories about how batteries had… Look up ODI 11445519 at NHTSA ↗ | 00.0%No examples available for this selection. | 16.7%ODI 11604288 · 3,000 miThe contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off - Switch to Park or Neutral” was displayed. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure. T… Look up ODI 11604288 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 47.4%ODI 114182564/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery Look up ODI 11418256 at NHTSA ↗ | 311.1%ODI 11433804 · 10,000 miThe contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The a… Look up ODI 11433804 at NHTSA ↗ | 13.8%ODI 11719765On February 3, 2026, while driving in a high-traffic turning lane, my Hyundai Kona Electric vehicle suddenly lost propulsion and would not accelerate. The vehicle shut down without warning and could not be restarted. Traffic was building behind me, creating a safety hazard. I felt unsafe due to surrounding vehicles expecting movement, I contacted the police for assistance. The vehicle had to be towed from the roadway. The vehicle was transferred between 3 dealerships before being diagonsed. On February 16, 2026, the issue was diagnosed as a mot… Look up ODI 11719765 at NHTSA ↗ | 14.8%ODI 11682034I found a lot of debris of metals contaminated in the gear reduction oil when I changed my gear reduction oil. I had a Vortex oil lug nut, which it sucks all of the metal debris in. I have pictures of that as a proof. I think this is a design flaw that Hyundai should recall, but they didn’t. Now it caused a clicking noise whenever I accelerate or step on the accelerator pedal. Additionally, their are some glitches with their software where it disconnected the wireless Apple car play and the back up camera didn’t show up sometimes whenever I put… Look up ODI 11682034 at NHTSA ↗ | 00.0%No examples available for this selection. | 213.3%ODI 11622329My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moment… Look up ODI 11622329 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Forward Collision Avoidance: Warnings | 00.0%No examples available for this selection. | 311.1%ODI 11438845When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of … Look up ODI 11438845 at NHTSA ↗ | 13.8%ODI 11665430My wife's car t-boned another vehicle, but the air bags didn't deploy. Luckily, she wasn't hurt badly, but the vehicle was deemed a total loss, so you can imagine the force of the collision. The forward collision warning and automatic emergency braking didn't activate either. I reported it to Hyundai. They sent an inspector to examine the vehicle, and I also showed them photos and a copy of the police report, but they claim that my car was hit on the side, and the pre collision system doesn't detect imminent side impact. That's completely outra… Look up ODI 11665430 at NHTSA ↗ | 14.8%ODI 11531338While driving slowly less than 5 MPH into parking stall the vehicle accelerated excessively while trying to brake the vehicle it continued to accelerate and jumped the curb while I was still pumping the brakes to try to get it to stop and the car finally stopped after hitting the front of the establishment building. No collision warning went off at this time as well. I checked the mats to see if they were against the accelerator pedal and they were not. Look up ODI 11531338 at NHTSA ↗ | 00.0%No examples available for this selection. | 213.3%ODI 11638436The steering wheel locks while driving. The headlights have gone out randomly on this car a few times. The steering locked up in a turn and I went into another guys lane and almost caused a major accident. The dealerships say they can’t recreate the issue but never really tried. The vehicle has been lemoned law but the manufacturer now is playing games and not following through on the lemon law replacement vehicle. I do have multiple reports from being towed off the highways and from the police having to chase me down to help avoid a major acci… Look up ODI 11638436 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Forward Collision Avoidance: Automatic Emergency Braking | 11.9%ODI 11547485I started directing the car to the side of the road to park. As I was guiding the car to a stop, with my foot on the brake, I was about 12 ft. from the car in front of me when the car suddenly accelerated. The vehicle accelerated for approximately 10 ft. before the anti-collision system auto-braked the car just prior to impacting the car in front of me. Look up ODI 11547485 at NHTSA ↗ | 311.1%ODI 11415035 · 4,100 miMY VEHICLE UNNECESSARILY ACTIVATED AUTOMATIC EMERGENCY BRAKING, LOCKING THE WHEELS AND CAUSING THE TRUCK BEHIND ME TO SWERVE ONTO THE SHOULDER TO AVOID CRASHING INTO MY VEHICLE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH THIS CAR. I WAS DRIVING IN THE SLOW LANE OF A LIMITED ACCESS FREEWAY. THE LANE WAS CONGESTED AND I ESTIMATE THE SPEED AT ABOUT 40 MPH. THE CARS AHEAD SLOWED AND BEGAN TO STOP. I TOOK MY FOOT OFF THE ACCELERATOR AND MOVED TO THE BRAKE. AT THIS TIME I WAS THREE OR FOUR CAR LENGTHS BEHIND THE CAR AHEAD, AND COULD HAVE ST… Look up ODI 11415035 at NHTSA ↗ | 13.8%ODI 11665430My wife's car t-boned another vehicle, but the air bags didn't deploy. Luckily, she wasn't hurt badly, but the vehicle was deemed a total loss, so you can imagine the force of the collision. The forward collision warning and automatic emergency braking didn't activate either. I reported it to Hyundai. They sent an inspector to examine the vehicle, and I also showed them photos and a copy of the police report, but they claim that my car was hit on the side, and the pre collision system doesn't detect imminent side impact. That's completely outra… Look up ODI 11665430 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 16.7%ODI 11604288 · 3,000 miThe contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off - Switch to Park or Neutral” was displayed. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure. T… Look up ODI 11604288 at NHTSA ↗ | 00.0%No examples available for this selection. |
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