Auto Recall Watch
U.S. public vehicle records

2023 Hyundai KONA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

65 owner complaints analyzed

1 distinct recall campaigns

34,072 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 6 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 21 of 65 complaints (32.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior812.3%
Electrical and battery issues69.2%
Transmission and shifting46.2%
Fuel system concerns11.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
21
Unknown Or Other
18
Power Train
10
Engine
8
Forward Collision Avoidance: Automatic Emergency Braking
7
Forward Collision Avoidance: Warnings
7
Vehicle Speed Control
7
Electrical System:Horn
6
Component breakdown data
CategoryCount
Electrical System21
Unknown Or Other18
Power Train10
Engine8
Forward Collision Avoidance: Automatic Emergency Braking7
Forward Collision Avoidance: Warnings7
Vehicle Speed Control7
Electrical System:Horn6

Electrical System: 21; Unknown Or Other: 18; Power Train: 10; Engine: 8; Forward Collision Avoidance: Automatic Emergency Braking: 7; Forward Collision Avoidance: Warnings: 7; Vehicle Speed Control: 7; Electrical System:Horn: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 59 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
4
2023
20
2024
15
2025
14
2026
12
Complaints over time data
CategoryCount
20224
202320
202415
202514
202612

2022: 4; 2023: 20; 2024: 15; 2025: 14; 2026: 12

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11492026 · 2022-11-02 (November 2, 2022)

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

Owner-reported narrative. Look up ODI 11492026 at NHTSA ↗

Owner report 11516654 · 2023-04-12 (April 12, 2023)

i was driving at 45mph and a deer came in front of my car . We hit the deer in front of car , deer approximitly 100 lbs no warning like brake sytem lane obstruction or air bags deployed ? I bought this car based Hyundai telling me how safe of car it is . When obiously it is not I notified Hyundai america of these things and they said everything worked correctly ?

Owner-reported narrative. Look up ODI 11516654 at NHTSA ↗

Owner report 11496309 · 2022-12-06 (December 6, 2022)

I have been having electrical issues since I bought this car. The radio screen goes black for no reason, the clock changes time on it's own the Android auto only works intermittently. The tire lights come on and say there is 0 psi in the tires. Right now it says that 1 tire is low but the psi is the same in all 4 tires. I think this car was damaged during Hurricane Ian and the dealership still sold it to me. I have already brought it to the dealership to be fixed and it still has issues.

Owner-reported narrative. Look up ODI 11496309 at NHTSA ↗

Owner report 11525038 · 2023-06-02 (June 2, 2023)

While traveling at 70 mph on the freeway my 2023 Kona with less than 2,000 miles dropped into neutral and lost speed, almost causing a crash. I’m lucky the driver behind me braked in time. The dealer has informed me that the transmission needs to be replaced.

Owner-reported narrative. Look up ODI 11525038 at NHTSA ↗

Owner report 11526637 · 2023-06-12 (June 12, 2023)

We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn’t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder we tried to start the car again and then the Check engine light came on saying there was issues with the transmission control system. We had the car towed to Hyundai of Metairie on 5/28/23 and notified Hyundai of everyth…

Owner-reported narrative. Look up ODI 11526637 at NHTSA ↗

Owner report 11620184 · 2024-10-16 (October 16, 2024)

I received a notification by email from NHTSA about a recall for our 2023 Hyundai Kona N. It states that the recall has to do with Loss of Drive Power from Fuel Pump Failure. Your recall ID 24V528 sent July 22, I phoned the dealer, Mike Murphy in Peoria, Illinois and they could not find this recall. I have an appointment with them on Oct 24 to bring in my car for an oil change and to fix a recall on the trunk lock (I was not given any info on this recall until I contacted the dealership). Since I put in my VIN # above, It did not turn up any…

Owner-reported narrative. Look up ODI 11620184 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

65 unique complaints in this selection. Analysis snapshot: 2026-09-30.

9.2%Usable mileage6 / 65 records
100.0%Valid incident date65 / 65 records
100.0%Valid filing date65 / 65 records
100.0%Ordered incident and filing dates65 / 65 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201820192020202120222023202420252026
Engine
4256.0%
ODI 11300596 · 29,000 mi

WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.

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13168.6%
ODI 11340900 · 300 mi

A COUPLE HUNDRED MILES AFTER PURCHASING A NEW KONA, I HAD STARTED HAVING ACCELERATION ISSUES GOING FROM A DEAD STOP INTO FIRST GEAR .AS THE CAR STARTS TO GO, THIS IS UNDER 5 MPH, THE CAR THEN HESITATES AS IF SOMEONE IS HITTING THE BRAKES. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE TO THIS. IT IS A SPORADIC ISSUE. I HAVE HAD IT INTO HYUNDAI 3X NOW FOR THIS. ALL 3 X HYUNDAI STATES THEY CAN NOT REPAIR UNLESS IT HAPPENS WHILE TEST DRIVING . OF COURSE THIS HAS NOT HAPPENED. SO THEY HAVE " RESET" MY DRIVING COMPUTER 2X HOPING IT WILL STOP. TH…

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10666.7%
ODI 11367063 · 11,008 mi

IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I EXPLAINED TO THE ADVISOR THAT THIS SOUND (TICKING) WAS NOT NORMAL HE STATED THAT ALL THE 2020 KONA HAS THAT SOUND... SO THEY RELEASED THE CAR BACK TO US THEN 2 WEEKS LATER THE CLICKING NOISE GOT LOUDER WE MADE ANOTHER A…

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7766.4%
ODI 11413166 · 4,700 mi

BOUGHT THE CAR IN AUGUST 2020. IN FEBRUARY 2021 THE CAR BEGAN TO STALL FREQUENTLY AND IT WAS RUNNING VERY LOUD. I DISCOVERED THAT THERE WAS ALMOST NO OIL IN THE CAR WITH LESS THAN 5,000 MILES ON IT. BROUGHT THE CAR TO THE DEALERSHIP AND THEY DETERMINED THE ENGINE WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. I HAVE BEEN WITHOUT MY CAR (BUT STILL PAYING FOR IT MONTHLY) SINCE MID-FEBRUARY. IT IS NOW LATE APRIL.

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3333.7%
ODI 11435048 · 5 mi

The contact owns a 2022 Hyundai Kona. The contact stated while driving 5 MPH, the vehicle inadvertently shut off due to the idle STOP/START feature. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 5.

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812.3%
ODI 11496647

The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.

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917.3%
ODI 11558621 · 175 mi

The contact owns a 2024 Hyundai Kona. The contact stated that while driving approximately 35 MPH, the vehicle lost motive power and stalled. The vehicle was immediately restarted and operated normally. During the failure, the check engine warning light was illuminated. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The VIN was not available. The failure mileage was 175.

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27.1%
ODI 11699974

Engine light was on - I was told by Belmont Enterprise on Sept 17th to keep driving the vehicle even though it needed repairs immediately.

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111.1%
ODI 11756273 · 770 mi

The contact owns a 2026 Hyundai Kona. The contact stated that while driving 30 MPH, the vehicle lost motive power and went into LIMP Mode before the vehicle stalled. The vehicle was restarted and resumed normal functionality. While depressing the accelerator, the vehicle lunged forward. The contact depressed the brake pedal and regained control of the vehicle. The vehicle was taken to the local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The…

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Unknown Or Other
2533.3%
ODI 11145203 · 11,246 mi

BCW (BLIND COLLISION WARNING) NOW FOR THE SECOND TIME ABOUT 3000 MILES APART FROM THE FIRST TIME AT 8960 AND NOW AT 11246 AUTOMATICALLY SHUT OFF WHILE DRIVING IN PERFECT WEATHER, NO GRIME OR MUD ANYWHERE NEAR OR ON THE SENSORS IN REAR BUMPER. TURNS OFF WARNING TRIANGLE TURNS ON FOR APPROX 15 MINUTES THEN TURNS ON LEAVING WITHOUT ANY WARNING.

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2010.5%
ODI 11228350 · 1,577 mi

STARTUP AND DRIVING FOR 15 MINUTES BCW WARNING SYSTEM DISABLED RADAR BLOCKED MESSAGE COMES ON, YIELD SIGN WITH EXCLAIMATION POINT COMES ON, AND THE BUTTON THAT TURNS THE SYSTEM ON/OFF LEFT OF STEERING WHEEL GOES OUT ERROR STAYS APPROX 20-25 MINUTES AND THEN RESETS ITSELF PULLING OFF ROAD, AND RESTARTING THE CAR, IT WILL ALSO CLEAR THE ERROR, WE HAVE WIPED AND CLEANED BUMPER AND SENSOR AREAS, HAVE HAD CAR INTO 2 DEALERSHIPS, THEY SAY SYSTEM IS OPERATING AS IT SHOULD, CAN NOT REPRODUCE PROBLEM. THIS ERROR HAPPENS EVERY SINGLE TIME I DRIVE THE CA…

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1710.7%
ODI 11395078 · 7,000 mi

MY 6 MONTH OLD, HYUNDAI 2020 KONA THAT I BOUGHT IN JULY OF 2020 WITH ONLY 7000 MILES ON IT HAD ITS ENGINE FAIL AS I WAS DRIVING MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO A MECHANIC. NO INDICATION LIGHTS CAME ON TELLING ME THAT THERE WAS SOMETHING WRONG WITH THE CAR BEFORE THE ENGINE FAILED. THE CAR IS NOW AT HYUNDAI DEALERSHIP AND THEY ARE TELLING ME THAT MY NEW CAR NEEDS A NEW ENGINE AND THEY HAVE NO IDEA WHAT STARTED IT OR IF REPLACING THE ENGINE WILL FIX IT. THIS INCIDENT HAPPENED WHILE I WAS PULLING INTO A PARKING LOT, WHILE I WAS ON TH…

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1815.5%
ODI 11414159 · 5,331 mi

HEADLIGHTS ARE DEFECTIVE! THEY GET FULL ON CONDENSATION OBSTRUCTING THE LIGHTS AND ROAD AHEAD. THEY GO OFF AN ON WHILE YOU'RE DRIVING. HYUNDAI IS AWARE OF THE PROBLEM AND SEND A BULLETIN TO ALL THEIR DEALERS NOT TO REPLACE THEM. THIS IS COMPROMISING OUR VIEW AT NIGHT SINCE THE LIGHTS GO OFF UNEXPECTEDLY. WE ALMOST HAD AN ACCIDENT! HELP

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2626.5%
ODI 11441411

I purchased in July 2021 todays date is Nov 22nd it has been 5 months and for the second time I get to my parked car and the power locks don’t work with the key fob and the engine simply will not start. The first time I had the tow truck guy jump start the engine and it worked up until today, I took it in for a diagnostic and they said the battery was healthy everything checked out. Today again Nov 22 I get to my car again won’t unlock and engine simply will not turn on with key entry model SE. This time I had them tow to the dealership for mor…

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1827.7%
ODI 11535900

Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at risk as I cannot warn other drivers of impending danger and cannot warn other drivers they are about to hit me. The manufacturer has not yet inspected the vehicle. The inspection will take place on August 21st. There were…

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59.6%
ODI 11658621

The window on the drivers, passenger side. Yes it could be inspected. Fingers caught in the area where the window goes into the door at the bottom, 2 and a half year old child in car seat next to window. This is the first time it happened. she does not ride in the car often. I have not contacted the dealership Yet. No others have been contacted yet. The window went down and the child was screaming with her fingers caught. UNKNOWN.

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621.4%
ODI 11675763

I was driving on the highway around 70 to 75 MPH and suddenly the sunroof exploded. No debris impact. Just suddenly and randomly the glass just exploded and shattered.

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333.3%
ODI 11723613

Hyundai needs to eliminate the “CONSIDER TAKING A COFFEE BREAK “ alert! Its completely distracting, comes in way too frequently, and is loud

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Electrical System
810.7%
ODI 11210012 · 12,676 mi

WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.

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178.9%
ODI 11281003 · 8,000 mi

TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM SUDDENLY ACTIVATED, WHICH CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. ALSO, WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT HEATER ERRONEOUSLY ACTIVATED AND THE DOORS WOULD NOT AUTOMATICALLY LOCK WHEN SWITCHING TO THE DRIVE POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. JIM BURKE HYUNDAI (4445 13TH ST NORTH, BIRMINGHAM, AL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,000.

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85.0%
ODI 11375178 · 35 mi

BOUGHT NEW CAR JULY 2020, WAS GOOD FOR A LITTLE WHILE THEN STARTED TO HAVE LOUD TICKING NOISE UNDER HOOD. BROUGHT CAR IN FOR SERVICE AT 3100 (APPROX) MILES HAD A FEW ISSUES AT THIS SERVICE, MAIN WAS NOISE. WAS TOLD MECHANIC LOOKED UNDER HEARD NOISE (AS DID FRONT DESK REP) AND MECHANIC SAID IT WAS NORMAL ON THIS CAR. I TOOK CAR BACK AGAIN FOR SAME ISSUES APPROX 2 WEEKS LATER (THEY HEAR NOISE DONT KNOW WHERE ITS COMING FROM I WAS TOLD, THEY HAVE TECH ADVICE LOOKING INTO IT NOW). THEY NOW HAVE HAD MY CAR FOR 6 DAYS. 6TH DAY I GET CALL TELLING ME T…

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108.6%
ODI 11463808

I’ve had this car since end of September 2021. The blind spot monitor on the right side of the vehicle lights up and beeps at random times, even when there is nothing in the blind spot itself. Happens mostly while driving on the highway.

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2020.4%
ODI 11443164 · 7,000 mi

The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from R…

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2132.3%
ODI 11492026

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

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2853.8%
ODI 11574441

The contact owns a 2024 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V901000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

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725.0%
ODI 11679287

Significant Mechanical and Drivetrain Problems: ◦ Loss of Drive Power and Sluggish Acceleration: Reported as early as [XXX] ("bumpy driving, grinding and clanking noise"), with issues worsening by [XXX] ("slower acceleration, bumpier ride, metal clinking and cracking sounds"), and most severely on [XXX] ("car shifts hard to the left then goes back and forth (wobble)," "greatly reduced" power, and "snapping" noises). You've had at least five repair attempts for these issues. ◦ Vehicle Shaking/Wobbling: This has been a recurring complaint…

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111.1%
ODI 11736844

Coke spill in cup holders caused a leak to the wiring harness below the center console. It drained the battery, shut down all of the buttons on the steering wheel and shut the infotainment system down. It finally died and had to be towed to Vann York Hyundai in Highpoint NC. They told me that because it was cased by an outside influence it's not covered by the warranty and estimated $800 labor for repair. The leak is a defect.

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Power Train
1114.7%
ODI 11300596 · 29,000 mi

WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.

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189.4%
ODI 11231681 · 550 mi

CAR AT TIMES WILL NOT ACCELERATE FROM A STOP FOR 2 TO 3 SECONDS AFTER ACCLERATER IS PUSH.

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2012.6%
ODI 11400028 · 29,000 mi

WHILE ON THE HIGHWAY, A MESSAGE "COLLISION DETECTION SYSTEM FAILURE" FLASHED ON THE INSTRUMENT PANEL, AND THE BRAKES SLAMMED ON FULL, FOLLOWED BY THE TRANSMISSION STUCK IN 4TH GEAR. I HAD TO LEAVE THE HIGHWAY, AND POWER OFF THE ENGINE - EFFECTIVELY REBOOTING THE CAR. I CONTINUED ON TO WORK BUT I SHUT OFF THE COLLISION DETECTION SYSTEM, WHICH HAS TO BE SET AT EACH POWER CYCLE. THIS HAS HAPPENED TO MY CAR 3 TIMES, TWICE ON THE HIGHWAY. DEALER SERVICE DOWNLOADED LOGS WITH NO INDICATION OF THE PROBLEM.

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1311.2%
ODI 11483608

While driving up a steep mountain road in heavy traffic and snow the transmission on my Hyundai Kona overheated and failed. The car began to buck back and forth and a transmission light came on. Unfortunately I was on a mountain interstate in heavy traffic with no real shoulder due to snow. I attempted to limp the car to the top but moved towards the right lane in case. The transmission did it's bucking thing 3 times total and then I noticed smoke coming from the powertrain area. At this point I pulled over and put my car basically into a …

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1717.3%
ODI 11431941

Transmission has extremely hard shifts from 1 to second when quickly accelerating. This can cause you to not be able to accelerate quickly enough to get out of traffic. I have heard this is a common issue from other Kona N-Line owners.

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1015.4%
ODI 11492026

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

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35.8%
ODI 11588720

Repeated error warning (daily) citing the following message "Shifter System malfunction! Service immediately", been happening since approximately mile 1500. Photos taken and car sent to Freehold Hyundai and Route 1 Hyundai for servicing. Service center at Route 1 Hyundai cites a complex issue with no further updates (dropped on May 9, 2024).

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414.3%
ODI 11666179

Transmission issues with this vehicle since 70 miles. Failed at 989 miles

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111.1%
ODI 11691016

Body: The hood/Under the hood: There is a wide ½“ or more gap on the right and left side of the hood. I can see inside under the hood from a distance. It is not flush while connecting to the rest of the vehicle. I can see the ground after opening the hood. The engine and all the components are exposed to the elements. This is a new vehicle from the dealership brand. There is no cover for the bottom to protect the engine or protection for wirings and other mechanisms under the hood. Winters in Illinois is brutal and floods. Poor acceleration an…

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Vehicle Speed Control
34.0%
ODI 11673219

my Kona sputters when I put it in gear EVERY TIME. I have purchased gas at several stations so getting bad gas in the tank cannot be an issue. I’ve also had to replace the coil packs twice within 6 months. December 2024 and July 2025

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73.7%
ODI 11427700

CAR LOST SPEED ON GOING UPHILL. TOOK CAR TO DEALER AND THEY FOUND NOTHING RELATED. I AM CONCERNED ABOUT THIS RECALL. THE LENGTH OF TIME IT HAS TAKEN TO REPAIR AND THE FACT THAT THEY DO NOT KNOW HOW TO REPAIR THESE PISTON RINGS.

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74.4%
ODI 11315963 · 1,450 mi

ON TUESDAY, MARCH 2020, I PULLED INTO A PARKING SPACE AT A LOCAL CVS STORE SHORTLY AFTER 5 PM, ABOUT TO COME TO A COMPLETE STOP AND SHIFT INTO PARK, WHEN MY 2020 HYUNDAI KONA SUDDENLY AND INEXPLICABLY ACCELERATED, JUMPED THE POLICEMAN, THEN THE CURB AND RAMMED INTO THE WALL OF CVS STORE. MY AIRBAG WAS ACTIVATED AND THE CAR ROLLED BACK AFTER THE IMPACT. THERE WAS NO DAMAGE TO THE WALL AND THE SHERIFFS DEPUTY WHO ARRIVED AFTER THE CAR'S EMERGENCY NOTIFICATION SYSTEM WAS ACTIVATED DID NOT MAKE A REPORT SINCE THE EMPLOYEES AT CVS DECLINED TO PRESS …

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43.4%
ODI 11443128

The contact’s father owned a 2021 Hyundai Kona. The contact stated that while her father was driving at an undisclosed speed, the accelerator pedal was stuck and the seat belt did not lock the contact’s father into his seat during impact. The vehicle crashed into a traffic light pole, went uphill, and then flipped before stopping. The air bags deployed, but the steering wheel air bag caught fire. The contact’s father was able to exit the vehicle. The contact’s father suffered fractured back, chest, ribs, and lumbar spine injuries, as well as he…

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99.2%
ODI 11449465

The cruise control does not engage. When setting the adaptive cruise control I have had the car slow down 15-20 mph before turning the cruise control off because traffic is backing up behind me and I become a hazard on the road. I have taken it to 2 different dealerships, the one I purchased the car from and one that is closer to my home as I moved and now live in a different state from where I purchased the car. Both dealerships claimed they were not able to replicate the issue. However, every time I drive the car and try to use cruise control…

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710.8%
ODI 11496647

The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.

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11.9%
ODI 11731640

On two separate occasions while in drive and accelerating, the car display indicated an “engine has been turned off, move to park” error. The car automatically went into neutral and I lost all control of acceleration until I came to a full stop, put it in park, and turned off the car.

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310.7%
ODI 11689044

The cruise control operation is unusual and the speed can vary greatly while it's engaged in moderately hilly terrain (not extreme) on the interstate ([XXX] through Kentucky and Tennessee). With the cruise set at interstate speeds and starting to climb a hill, the speed can drop by as much as 6mph below set point as the cruise control very, very slowly starts to increase throttle to compensate for the grade. Eventually it will stop the deceleration at that up to 6mph speed below the set point, before slowly starting to accelerate back up to t…

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111.1%
ODI 11718634

I bought the car in November 2025. I was on a highway, going at a comfortable, 65 mph speed (a few weeks after purchasing this happened the first time ). Suddenly, the car stopped accelerating, of course I panicked, slowly pulled off to the shoulder, and shut the car off. Luckily, it was not rush hour . I restarted the car, and it was normal driving. I texted my salesperson and asked if he had heard about this issue. He said no. No warning lights or messages appeared as that happened. The speed had decreased and stayed at 36 mph for a few seco…

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Service Brakes
00.0%

No examples available for this selection.

31.6%
ODI 11315334 · 3,000 mi

THE CAR BREAKS DOES NOT GET APPLIED INTERMITTENTLY, I HAD A FORWARD COLLISION. THE FORWARD COLLISION AVOIDANCE / WARNING DID NOT WORK. THE INCIDENT HAPPENED AT A BUSY STREET WITH SLOW MOVING TRAFFIC. THIS IS THE 2ND TIME THE BREAK DID NOT GET APPLIED, THE FIRST TIME THE ROAD AHEAD WAS CLEAR.

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31.9%
ODI 11378381 · 1,000 mi

WHILE BRAKING FORWARD OR BACKING UP THEIR IS A CONTINUOUS SCRAPED NOISE AND IT DOESN'T MATTER IF IT RAIN ,DRY ,HOT OR COLD WEATHER.IT MY NOISE WHILE BRAKING ALL THE TIME. IT STARTED AT 1,000 MILES AND NOW IT HAS 8,000 MILES.BROUGHT IT IN FEBRUARY 2020.TEST DRIVE ONE 6,000 AND NOISE WAS WORST.THEY SAID ALL OF THEM MAKE SAME NOISE.HELP

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32.6%
ODI 11498864

Driving 60mph on I-5 in May 2021. Dry roads, no wind. Vehicle suddenly surged (as if we ran over a speed bump at 60mph) despite there being no debris nor damage on the road surface. The surge felt like the ABS system triggered a single pulse, and then car completely turned off: no engine power, no radio power, no cabin lightning power, no dash lighting nor warning lights. Toggling the ignition to accessory didn't help. I had steering authority and brake authority. With no engine power, I pulled over to the side of the road. I inspected the exte…

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99.2%
ODI 11464596

I was driving on the freeway the car in front of me was at least 4 car lengths away. My car flashed emergency breaks and locked it’s breaks coming to a stop on the fast lane of the freeway. Nearly avoided an accident. This has happened twice- both with no reason and no issue in front of me to cause the car to think it needed to suddenly use emergency brakes.

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34.6%
ODI 11519158

This is the second dangerous situation on the highway. Both were within reasonable speed and distance, and the car couldn't come to a complete stop. This time there was an accident and I hit the car in front of me. I realized the car had a very important brake failure malfunction.

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611.5%
ODI 11681288

My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt

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414.3%
ODI 11671351

Mushy brake pedal after 1000 miles This just started yesterday, seemingly out of nowhere. When I push the brake pedal it's mushier than it used to be. If I push hard, I get more resistance at first but then it slowly sinks toward the floor as a I continue to press. If I push softer then it just sinks toward the floor. I still have plenty of stopping power. If I push the pedal repeatedly then it builds up more resistance ("pump the brakes") but then the resistance calms down and it becomes mushy again.

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222.2%
ODI 11691016

Body: The hood/Under the hood: There is a wide ½“ or more gap on the right and left side of the hood. I can see inside under the hood from a distance. It is not flush while connecting to the rest of the vehicle. I can see the ground after opening the hood. The engine and all the components are exposed to the elements. This is a new vehicle from the dealership brand. There is no cover for the bottom to protect the engine or protection for wirings and other mechanisms under the hood. Winters in Illinois is brutal and floods. Poor acceleration an…

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Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

21.0%
ODI 11494882

Rad bearing defect. Engine needs to be replaced.

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00.0%

No examples available for this selection.

32.6%
ODI 11435237

We bought the car in July and owned it 70 days and 1,530 miles. The Automatic Emergency Breaking engaged several times without any reason. Sometimes at lower speeds <40 and sometimes on the freeway >60. The last time was at 20 mph in a school zone and we were rear ended because of the unexpected stop. We had several near misses on the freeway, but the cars behind us managed to avoid us. The car has severe damage to the bumper, tailgate and Blind Spot warning, parking collision warning and rear cross traffic warning because of the accident and t…

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1111.2%
ODI 11464596

I was driving on the freeway the car in front of me was at least 4 car lengths away. My car flashed emergency breaks and locked it’s breaks coming to a stop on the fast lane of the freeway. Nearly avoided an accident. This has happened twice- both with no reason and no issue in front of me to cause the car to think it needed to suddenly use emergency brakes.

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710.8%
ODI 11516654

i was driving at 45mph and a deer came in front of my car . We hit the deer in front of car , deer approximitly 100 lbs no warning like brake sytem lane obstruction or air bags deployed ? I bought this car based Hyundai telling me how safe of car it is . When obiously it is not I notified Hyundai america of these things and they said everything worked correctly ?

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47.7%
ODI 11592725

while traveling from MN to KY on the interstate on two separate occasions the vehicle suddenly applied the brakes at Highway speeds around of 80mph. There was nothing Infront of me on either occasion. Then the next day it did it again at highway speed. Then I was driving on a mountain road in the smokies and it gave me a message that the front camera was blocked, and it was turning off the safety braking etc, I stopped when I could and took pictures there was nothing blocking the camera. I had a similar problem in March of this year which is …

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27.1%
ODI 11718329

While the cruise is set, traveling on I44 with no other car in front of my Kona, the adaptive cruise control will start to flash and apply brakes immediately. The speed will drop instantly. Thankfully no other vehicle has been behind me, otherwise it would have caused a massive wreck. I have taken the Kona to the shop 5 to 6 times for this situation, but they will not do anything since they can not duplicate it. I took a video recording of it happening, and they still would not do anything. The first incident was December 31, 2024. This happen…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
45.3%
ODI 11395165 · 54,000 mi

ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/…

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105.2%
ODI 11163353 · 100 mi

ONCE IN A WHILE WHEN YOU STEP ON GS PEDAL THE CAR DOES NOT GO FOR ABOUT 3 SECONDS,VERY DANGEROUS WHEN ENTERING HIGHWAY IN FRONT OF TRAFFIC.ENGINE OR TRANSMISSION DOES NOT ACT OR SOUND FUNNY JUST SEEMS LIKE FUEL SYSTEM DOES NOT KNOW GAS PEDAL HAS BEEN PUSHED.HAPPENS ONLY WHEN YOU STOP TO TURN AND START TO GO AGAIN ON STREET OR HIGHWAY. TOOK IT TO RICK CASE HYUNDAI IN WESTON FLORIDA THEY SAID AJUSTED TRANSMISSION BUT DID NOT FIX PROBLEM,STILL DOING SAME THING EVERY NOW AND THEN. IT HAS HAPPENED ABOUT 15 TIMES SINCE I BOUGHT CAR 3 WEEKS AGO IN EAR…

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42.5%
ODI 11616081

When stopped at a light, I hit the gas and the car just sputtered. The car jolted and did not move, finally, hit the gas again it was able to move. It has happen before. My roommate's Dad told me I need to keep track of problem and file a report. I was told the injectors needed to be cleaned. I put injector cleaner into it, It seem to help but it happened again. It seems the dealer just says something needs to be cleaned.

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43.4%
ODI 11637541

My vehicle loses power while driving

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22.0%
ODI 11444554

My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode

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46.2%
ODI 11492026

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

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00.0%

No examples available for this selection.

13.6%
ODI 11745464

Power train the engine roars up and drops jarring you back and forth second car within a yr first blew up brand new both and Hyundia and dealership blew me off

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range3,000 mi1 (sparse)
ODI 11594335 · 3,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that when starting the vehicle, the system check lights were illuminated normally; however, all the system symbols had a red "exclamation mark" next to the symbols. Additionally, the contact stated that the horn and many safety features were no longer operable. The contact stated that the Lane Departure warning, Blind Spot warning, and the radio were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the main computer was not interf…

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Power TrainToo few reports for a range94,000 mi1 (sparse)
ODI 11728608 · 94,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed, and the vehicle hesitated before driving forward. The Engine START/STOP feature was engaged. The contact stated that the ESC warning light was illuminated temporarily. The contact stated that the failure was intermittent, but was a recurring failure. The check engine warning illuminated and remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the electric oil p…

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EngineToo few reports for a range56,144 mi1 (sparse)
ODI 11764450 · 56,144 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while driving 64 MPH, the vehicle experienced a loss of motive power with reduced acceleration. The check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the valve and boost solenoid needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 56,144.

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Electrical System:HornToo few reports for a range12,000 mi3 (sparse)
ODI 11567767 · 12,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while pressing the horn to avoid an accident, it was discovered that the horn was inoperable. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was informed of the failure. The manufacturer was not contacted. The failure mileage was 12,000. The VIN was not available.

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ODI 11683578 · 12,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while pressing the horn pad, the horn failed to produce a sound. The vehicle was taken to the dealer, and the horn was replaced; however, the failure persisted. The contact stated that the horn had been replaced four times and was scheduled for a fifth horn replacement. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 12,000.

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ODI 11726817 · 106,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that the horn was working intermittently. The horn occasionally operated but had become permanently inoperable. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11620184

I received a notification by email from NHTSA about a recall for our 2023 Hyundai Kona N. It states that the recall has to do with Loss of Drive Power from Fuel Pump Failure. Your recall ID 24V528 sent July 22, I phoned the dealer, Mike Murphy in Peoria, Illinois and they could not find this recall. I have an appointment with them on Oct 24 to bring in my car for an oil change and to fix a recall on the trunk lock (I was not given any info on this recall until I contacted the dealership). Since I put in my VIN # above, It did not turn up any…

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2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11636006

Vehicle was service at a Hyundai Dealer for routine required maintenance to continue the warranty. Less than 24 hours later I was driving my special needs, handicap daughter to breakfast and pulled into a handicap parking space and placed my foot on the brake. The pedal seemed to not have any tension and go to the floor. The emergency collision warning went off, but the brakes did not work. The vehicle jumped over a parking curb, knocking over a handicap sign, going across the sidewalk, hitting a garbage can and finally coming to a stop in …

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2025-022None
ODI 11640456

Check engine light on DTC 218100 Code Was this vehicle included in recall?

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ODI 11644722

The horn stopped working. The first time, replacing a fuse fixed it, the second time I had to go to the dealership to get the horn replaced under warranty. There were no warning lamps.

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-074None
ODI 11672323

The front passenger seatbelt buckle has trouble latching when buckling seatbelt.

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ODI 11674917

Dear Customer Care, I am the owner of a 2023 Hyundai Kona AWD purchased brand new from Vision Hyundai West Henrietta, NY. I paid for the vehicle in full with a cashier's check totaling over $31,000. At just 64,000 miles, the vehicle has become undrivable-experiencing loud noises, jerking, and no acceleration. I was driving and car would not move. These symptoms are clearly drivetrain-related and should be covered under Hyundai's 10-year/100,000-mile powertrain warranty . When I contacted the dealership, I was incorrectly told my roadside co…

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ODI 11676079

Theres more than three issues going on. The car has shut off while driving at least 50 mph on the highway. Currently there's no safety features working on the car.

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2025-082None
ODI 11679588

My car intermittently loses power when I’m driving and I almost got hit yesterday.

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ODI 11683578 · 12,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while pressing the horn pad, the horn failed to produce a sound. The vehicle was taken to the dealer, and the horn was replaced; however, the failure persisted. The contact stated that the horn had been replaced four times and was scheduled for a fifth horn replacement. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 12,000.

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2025-093None
ODI 11684733

Horn keeps failing

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ODI 11687843

The issue is the horn. On three different occasions, I've attempted to use the horn and it wasn't working. I've taken it to Hallmark Hyundai in Flowood and they've repaired and/or replaced the horn on four separate occasions. The new horn is always working when I leave the dealership, but it eventually goes out. Or it goes out for a period of time and then comes back without explanation. My most recent horn outage happened while I was driving on I-55 in Jackson MS and an 18 wheeler started shifting in my lane. I wasn't able to notify them with…

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ODI 11688737

I was trapped inside the liftgate of my 2023 Hyundai Kona and was unable to operate the emergency release. I had the key fob with me and the car was unlocked, but the trunk would not open from the inside. I tried sliding a standard key and a flat card into the release, but it would not engage. It was not specified that the mechanical key inside the Hyundai fob was required. The release is a small black sliding latch at the bottom of the liftgate with only a car symbol. It is recessed, not easily visible in low light, and does not glow in the da…

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2025-100None

No examples available for this selection.

2025-111None
ODI 11698455

My Kona N Line is not functioning well. Especially after driving for a longer period of time. About 60% of the time, upon letting go of my brake, the car jerks. Going from 0 - 5 mph is the worst. The car definitely hesitates many times. Again, it is when I have driven it for over 10 minutes. I took the car to a service department in El Monte, CA on 11/1. They cannot find the problem. They rode with me and it did not show at that time. They released the car to me. The Kona N has a recall but not my car, the Kona N Line. The recall is for the sam…

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2025-121None
ODI 11707833

After a routine service visit, the vehicle’s braking and speed‑control systems began to behave abnormally. The ABS/ESC control module was replaced or reprogrammed without documentation, and immediately afterward the vehicle’s braking feel, speed‑control behavior, and forward‑collision warning timing changed noticeably. These changes created a safety risk because the vehicle no longer responded in a predictable way compared to its original performance. The affected components are available for inspection upon request. The issue was reproduced m…

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2026-012None
ODI 11708650

Safety system that automatically puts the car in park if a door is opened while in gear failed to apply

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ODI 11710576

I brought vehicle in once for horn not working to dealer. They fixed it. Seven months later in a near traffic incident horn not working. Outside temperatures were below freezing at the time. Following week outside temperatures goes above freezing & horn is working again. It appears horn has an intermittent problem.

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2026-023None
ODI 11715395

Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key being in vehicle. This has been reported to Hyundai Motor America since August 2025. The front collision warning goes off at random times, left side departure goes off at random times.

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ODI 11716965

Dear Hyundai Motor America Consumer Affairs, I am formally escalating a safety defect involving my 2023 Hyundai Kona, VIN [XXX] , purchased [XXX]. Since the purchase, the vehicle’s horn has repeatedly failed. I have brought the car in for service multiple times, and the issue is thoroughly documented in service records and email correspondence. Despite these efforts, the defect has not been permanently resolved. A non-functioning horn is a serious safety issue. This defect is not isolated; identical horn failures in Hyundai Kona vehicles are…

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ODI 11721170

Liftgate was clicking leaving interior lights on Drained battery- had to buy new battery! NOW Liftgate wil NOT open at all.

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2026-032None
ODI 11726817 · 106,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that the horn was working intermittently. The horn occasionally operated but had become permanently inoperable. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

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ODI 11727689

My horn is not working again. It was replaced when I initially got the Kona in 2023. It did not work coming out of the dealership. And now again it is back to not working. This is a liability and also a danger to my children.

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2026-041None
ODI 11728608 · 94,000 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed, and the vehicle hesitated before driving forward. The Engine START/STOP feature was engaged. The contact stated that the ESC warning light was illuminated temporarily. The contact stated that the failure was intermittent, but was a recurring failure. The check engine warning illuminated and remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the electric oil p…

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11753667

I was driving to work on a normal day under normal circumstances when a check engine light won my dashboard. Seconds later my car started showing car is over heating. I immediately swayed from the speed lane to the side of the road almost getting into a crash as other vehicles were at full speeds behind me. I immediately called dealership and made an appointment. My vehicle experienced a premature failure of the cooling coolant valve, a critical component of the engine cooling system. This failure resulted in diagnostic trouble codes, warn…

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2026-081None
ODI 11756321

Dear Hyundai Motor America Consumer Affairs, My name is [XXX], and I am submitting this correspondence as a formal safety and customer-service complaint concerning my 2023 Hyundai Kona SEL, the recurring failure of its horn, and the treatment I received at Capitol Hyundai in San Jose, California. I am requesting that Hyundai Motor America immediately open a corporate case, investigate the dealership’s handling of this matter, preserve all relevant records, and provide me with a written resolution. This complaint involves an unresolved vehicle s…

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2026-09 (partial)2None
ODI 11763162

I was in a rotary and there were two lanes and they both exited to a bridge. I was on the outside lane of the rotary and when exiting the rotary the car from the inside cut me off and I was unable to alert the driver because me HORN wasn't working. I blew out 2 tires hitting a curb and needed to be towed.State police arrived on the other side of the bridge. My HORN has been replaced by the dealer 3 times now.

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ODI 11764450 · 56,144 mi

The contact owns a 2023 Hyundai Kona. The contact stated that while driving 64 MPH, the vehicle experienced a loss of motive power with reduced acceleration. The check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the valve and boost solenoid needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 56,144.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 260 reports

2022: 60 complaints · 2023: 55 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022304260
2023223855
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202288010
20236104

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherPower TrainEngineForward Collision Avoidance: Automatic Emergency BrakingForward Collision Avoidance: WarningsVehicle Speed ControlElectrical System:Horn
Electrical System—
6
ODI 11535900

Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at risk as I cannot warn other drivers of impending danger and cannot warn other drivers they are about to hit me. The manufacturer has not yet inspected the vehicle. The inspection will take place on August 21st. There were…

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ODI 11555097

The rear door Latch opens while vehicle is moving and I've have taken it to service and they don't know what failure is al about.Its a manufacture failure.

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ODI 11561806

Horn stopped Working out of nowhere.

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3
ODI 11492026

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

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ODI 11531199

Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.

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ODI 11674917

Dear Customer Care, I am the owner of a 2023 Hyundai Kona AWD purchased brand new from Vision Hyundai West Henrietta, NY. I paid for the vehicle in full with a cashier's check totaling over $31,000. At just 64,000 miles, the vehicle has become undrivable-experiencing loud noises, jerking, and no acceleration. I was driving and car would not move. These symptoms are clearly drivetrain-related and should be covered under Hyundai's 10-year/100,000-mile powertrain warranty . When I contacted the dealership, I was incorrectly told my roadside co…

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2
ODI 11562355

Rodent damage found during 1-year maintenance. This is an increasing problem that is under-reported. Damage was found before any wires were effected, however, the wiring was exposed and would have caused a malfunction had this not been detected by technician. 1. Automakers across the board are using cheaper, soy-based elements to wrap wiring and customers are having to deal with the result of subpar parts. 2. With automakers increasing the time allowed between oil changes, customers are given a false sense of functionality in the vehicles they …

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ODI 11595972

While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.

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1
ODI 11595972

While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.

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2
ODI 11715395

Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key being in vehicle. This has been reported to Hyundai Motor America since August 2025. The front collision warning goes off at random times, left side departure goes off at random times.

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ODI 11756321

Dear Hyundai Motor America Consumer Affairs, My name is [XXX], and I am submitting this correspondence as a formal safety and customer-service complaint concerning my 2023 Hyundai Kona SEL, the recurring failure of its horn, and the treatment I received at Capitol Hyundai in San Jose, California. I am requesting that Hyundai Motor America immediately open a corporate case, investigate the dealership’s handling of this matter, preserve all relevant records, and provide me with a written resolution. This complaint involves an unresolved vehicle s…

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1
ODI 11531199

Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.

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1
ODI 11544994

The vehicles horn randomly decides not to work. The horn has been replaced once, but the same wiring was kept the same. The vehicle is going back after a few months due to horn malfunction again.

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Unknown Or Other
6
ODI 11535900

Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at risk as I cannot warn other drivers of impending danger and cannot warn other drivers they are about to hit me. The manufacturer has not yet inspected the vehicle. The inspection will take place on August 21st. There were…

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ODI 11555097

The rear door Latch opens while vehicle is moving and I've have taken it to service and they don't know what failure is al about.Its a manufacture failure.

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ODI 11561806

Horn stopped Working out of nowhere.

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—000
1
ODI 11715395

Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key being in vehicle. This has been reported to Hyundai Motor America since August 2025. The front collision warning goes off at random times, left side departure goes off at random times.

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0
2
ODI 11557134

Horn is not working. When the horn is pressed from the driver's seat, no noise is made. Checked fuse in engine fuse box compartment. 15A fuse is ok (not blown, etc). Checked with spare 15A and that did not work either. Reported problem to dealership and they plan to investigate and repair. Google search indicated this is not the first Hyundai Kona to have this issue. This should be more looked into by regulatory boards.

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ODI 11612439

Horn does not work.

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Power Train
3
ODI 11492026

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

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ODI 11531199

Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.

Look up ODI 11531199 at NHTSA ↗

ODI 11674917

Dear Customer Care, I am the owner of a 2023 Hyundai Kona AWD purchased brand new from Vision Hyundai West Henrietta, NY. I paid for the vehicle in full with a cashier's check totaling over $31,000. At just 64,000 miles, the vehicle has become undrivable-experiencing loud noises, jerking, and no acceleration. I was driving and car would not move. These symptoms are clearly drivetrain-related and should be covered under Hyundai's 10-year/100,000-mile powertrain warranty . When I contacted the dealership, I was incorrectly told my roadside co…

Look up ODI 11674917 at NHTSA ↗

0—
1
ODI 11698455

My Kona N Line is not functioning well. Especially after driving for a longer period of time. About 60% of the time, upon letting go of my brake, the car jerks. Going from 0 - 5 mph is the worst. The car definitely hesitates many times. Again, it is when I have driven it for over 10 minutes. I took the car to a service department in El Monte, CA on 11/1. They cannot find the problem. They rode with me and it did not show at that time. They released the car to me. The Kona N has a recall but not my car, the Kona N Line. The recall is for the sam…

Look up ODI 11698455 at NHTSA ↗

00
1
ODI 11531199

Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.

Look up ODI 11531199 at NHTSA ↗

0
Engine
2
ODI 11562355

Rodent damage found during 1-year maintenance. This is an increasing problem that is under-reported. Damage was found before any wires were effected, however, the wiring was exposed and would have caused a malfunction had this not been detected by technician. 1. Automakers across the board are using cheaper, soy-based elements to wrap wiring and customers are having to deal with the result of subpar parts. 2. With automakers increasing the time allowed between oil changes, customers are given a false sense of functionality in the vehicles they …

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ODI 11595972

While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.

Look up ODI 11595972 at NHTSA ↗

0
1
ODI 11698455

My Kona N Line is not functioning well. Especially after driving for a longer period of time. About 60% of the time, upon letting go of my brake, the car jerks. Going from 0 - 5 mph is the worst. The car definitely hesitates many times. Again, it is when I have driven it for over 10 minutes. I took the car to a service department in El Monte, CA on 11/1. They cannot find the problem. They rode with me and it did not show at that time. They released the car to me. The Kona N has a recall but not my car, the Kona N Line. The recall is for the sam…

Look up ODI 11698455 at NHTSA ↗

—
1
ODI 11595972

While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.

Look up ODI 11595972 at NHTSA ↗

0
2
ODI 11496647

The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.

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ODI 11579866

This has happened 3 times and I’ve only owned the car since Sept 2023, the first time was Feb 4 2024, then Feb 28th and March 11, 2024, when I am trying to accelerate I push on the gas and the rpm’s will go higher but the car doesn’t gain any speed.so when trying to pass a vehicle I can’t because it will do this and it’s dangerous, I do have a video of this

Look up ODI 11579866 at NHTSA ↗

0
Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11595972

While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.

Look up ODI 11595972 at NHTSA ↗

00
1
ODI 11595972

While driving, my car completely turned off and the dashboard say “engine turn off”. This happened on two separate occasions. Also on separate occasions while i was driving the beep to indicate that i was too close to another car went off when i was not near another car, during that time it also emergency breaked on its own.

Look up ODI 11595972 at NHTSA ↗

—
2
ODI 11516654

i was driving at 45mph and a deer came in front of my car . We hit the deer in front of car , deer approximitly 100 lbs no warning like brake sytem lane obstruction or air bags deployed ? I bought this car based Hyundai telling me how safe of car it is . When obiously it is not I notified Hyundai america of these things and they said everything worked correctly ?

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ODI 11523497

Within 1 mile of having windshield replaced the mirror broke free falling down completely distracted the driver, tried to grab mirror did not see the car ahead applied his brakes the forward collision warning and the automatic emergency braking did not warn of the danger or avoid it . the driver applied the brakes but not soon to avoid the accident

Look up ODI 11523497 at NHTSA ↗

2
ODI 11554821

While driving on the highway on an extended trip my cruise control dropped its speed from 71 to 65 without warning. On one occasion it happened while I was in the passing lane with a lot of traffic behind me. It created a very dangerous situation before I could get into the right lane. Another incident was when again I was driving along, no one in front of me, beside me or behind me and the speed dropped once again. Had I been in traffic who knows what would have happened. I have turned the automatic breaking system off because while on a trip …

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ODI 11707833

After a routine service visit, the vehicle’s braking and speed‑control systems began to behave abnormally. The ABS/ESC control module was replaced or reprogrammed without documentation, and immediately afterward the vehicle’s braking feel, speed‑control behavior, and forward‑collision warning timing changed noticeably. These changes created a safety risk because the vehicle no longer responded in a predictable way compared to its original performance. The affected components are available for inspection upon request. The issue was reproduced m…

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0
Forward Collision Avoidance: Warnings
2
ODI 11715395

Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key being in vehicle. This has been reported to Hyundai Motor America since August 2025. The front collision warning goes off at random times, left side departure goes off at random times.

Look up ODI 11715395 at NHTSA ↗

ODI 11756321

Dear Hyundai Motor America Consumer Affairs, My name is [XXX], and I am submitting this correspondence as a formal safety and customer-service complaint concerning my 2023 Hyundai Kona SEL, the recurring failure of its horn, and the treatment I received at Capitol Hyundai in San Jose, California. I am requesting that Hyundai Motor America immediately open a corporate case, investigate the dealership’s handling of this matter, preserve all relevant records, and provide me with a written resolution. This complaint involves an unresolved vehicle s…

Look up ODI 11756321 at NHTSA ↗

1
ODI 11715395

Rear latch unlocks while vehicle is running or not running up to 30 times at once. Rear latch unlocks without key being in vehicle. This has been reported to Hyundai Motor America since August 2025. The front collision warning goes off at random times, left side departure goes off at random times.

Look up ODI 11715395 at NHTSA ↗

00
2
ODI 11516654

i was driving at 45mph and a deer came in front of my car . We hit the deer in front of car , deer approximitly 100 lbs no warning like brake sytem lane obstruction or air bags deployed ? I bought this car based Hyundai telling me how safe of car it is . When obiously it is not I notified Hyundai america of these things and they said everything worked correctly ?

Look up ODI 11516654 at NHTSA ↗

ODI 11523497

Within 1 mile of having windshield replaced the mirror broke free falling down completely distracted the driver, tried to grab mirror did not see the car ahead applied his brakes the forward collision warning and the automatic emergency braking did not warn of the danger or avoid it . the driver applied the brakes but not soon to avoid the accident

Look up ODI 11523497 at NHTSA ↗

—00
Vehicle Speed Control
1
ODI 11531199

Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.

Look up ODI 11531199 at NHTSA ↗

0
1
ODI 11531199

Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.

Look up ODI 11531199 at NHTSA ↗

2
ODI 11496647

The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.

Look up ODI 11496647 at NHTSA ↗

ODI 11579866

This has happened 3 times and I’ve only owned the car since Sept 2023, the first time was Feb 4 2024, then Feb 28th and March 11, 2024, when I am trying to accelerate I push on the gas and the rpm’s will go higher but the car doesn’t gain any speed.so when trying to pass a vehicle I can’t because it will do this and it’s dangerous, I do have a video of this

Look up ODI 11579866 at NHTSA ↗

2
ODI 11554821

While driving on the highway on an extended trip my cruise control dropped its speed from 71 to 65 without warning. On one occasion it happened while I was in the passing lane with a lot of traffic behind me. It created a very dangerous situation before I could get into the right lane. Another incident was when again I was driving along, no one in front of me, beside me or behind me and the speed dropped once again. Had I been in traffic who knows what would have happened. I have turned the automatic breaking system off because while on a trip …

Look up ODI 11554821 at NHTSA ↗

ODI 11707833

After a routine service visit, the vehicle’s braking and speed‑control systems began to behave abnormally. The ABS/ESC control module was replaced or reprogrammed without documentation, and immediately afterward the vehicle’s braking feel, speed‑control behavior, and forward‑collision warning timing changed noticeably. These changes created a safety risk because the vehicle no longer responded in a predictable way compared to its original performance. The affected components are available for inspection upon request. The issue was reproduced m…

Look up ODI 11707833 at NHTSA ↗

0—0
Electrical System:Horn
1
ODI 11544994

The vehicles horn randomly decides not to work. The horn has been replaced once, but the same wiring was kept the same. The vehicle is going back after a few months due to horn malfunction again.

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2
ODI 11557134

Horn is not working. When the horn is pressed from the driver's seat, no noise is made. Checked fuse in engine fuse box compartment. 15A fuse is ok (not blown, etc). Checked with spare 15A and that did not work either. Reported problem to dealership and they plan to investigate and repair. Google search indicated this is not the first Hyundai Kona to have this issue. This should be more looked into by regulatory boards.

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ODI 11612439

Horn does not work.

Look up ODI 11612439 at NHTSA ↗

00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

6 mentions · 9.2% of complaints

Median mileage: 75,072 mi (2 usable records).

ODI 11492026

My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's inform…

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ODI 11526637

We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn’t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder we tried to start the car again and then the Check engine light came on saying there was issues with the transmission control system. We had the car towed to Hyundai of Metairie on 5/28/23 and notified Hyundai of everyth…

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ODI 11640456

Check engine light on DTC 218100 Code Was this vehicle included in recall?

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 3.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11519158

This is the second dangerous situation on the highway. Both were within reasonable speed and distance, and the car couldn't come to a complete stop. This time there was an accident and I hit the car in front of me. I realized the car had a very important brake failure malfunction.

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ODI 11568881

Had left Costco and while driving away down road to intersection, the 2023 Kona SEL abruptly locked the brakes and briefly skidded, as it displayed Emergency Braking Activated message on display. I had crossed a dotted line to enter a left turn lane at about 20 mph to make a turn which should not have triggered the AEB-there wasnt anything in front of me whatsoever except empty road, the roadway was dry and unobstructed. I maintained control of the car after being surprised by the brakes locking up for a second or two without any warning. …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 3.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11674917

Dear Customer Care, I am the owner of a 2023 Hyundai Kona AWD purchased brand new from Vision Hyundai West Henrietta, NY. I paid for the vehicle in full with a cashier's check totaling over $31,000. At just 64,000 miles, the vehicle has become undrivable-experiencing loud noises, jerking, and no acceleration. I was driving and car would not move. These symptoms are clearly drivetrain-related and should be covered under Hyundai's 10-year/100,000-mile powertrain warranty . When I contacted the dealership, I was incorrectly told my roadside co…

Look up ODI 11674917 at NHTSA ↗

ODI 11698455

My Kona N Line is not functioning well. Especially after driving for a longer period of time. About 60% of the time, upon letting go of my brake, the car jerks. Going from 0 - 5 mph is the worst. The car definitely hesitates many times. Again, it is when I have driven it for over 10 minutes. I took the car to a service department in El Monte, CA on 11/1. They cannot find the problem. They rode with me and it did not show at that time. They released the car to me. The Kona N has a recall but not my car, the Kona N Line. The recall is for the sam…

Look up ODI 11698455 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b