| Power Train | 8948.1%ODI 11452475When taking off from a stand still the Santa Cruz will hesitate.. Not all the time but it's usually when you need to get into traffic... It will lose power and finally take off... Look up ODI 11452475 at NHTSA ↗ | 2531.6%ODI 11492716On 11/6/2022, while driving the vehicle, it suffered a loss of power and would not accelerate. I was in the vehicle with my wife and 2 young children who felt the vehicle shudder. I was able to drive the vehicle to my home. On 11/7/2022, upon starting the vehicle, I received an error notice from the internal diagnostics system: transmission control P087501 POWERTRAIN TCU. System advised to have vehicle serviced immediately. Vehicle was towed to nearest Hyundai dealership. Further information awaited. Look up ODI 11492716 at NHTSA ↗ | 1131.4%ODI 11555969while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time this happened within 2500 miles of the new vehicle. Look up ODI 11555969 at NHTSA ↗ | 00.0%No examples available for this selection. | 240.0%ODI 11734862The contact owns a 2026 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed and merging into highway traffic, the vehicle hesitated and surged forward after depressing the accelerator pedal. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unavailable. Look up ODI 11734862 at NHTSA ↗ |
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| Engine | 5127.6%ODI 11459550E.ngine took longer than normal to start. After starting, I drove 1/4 mile and engine had no power at all. RPM would rev but no power. Pulled over and stopped. Restarted vehicle and everything returned to normal. Look up ODI 11459550 at NHTSA ↗ | 2025.3%ODI 11498350Joined a Santa Cruz Owners blog immediately after purchase. This safety defect involves BOTH the 2022 and 2023 - ALL models. The front grill (especially the lower section) has no mesh and the openings are too big. Road debris entering this area can disable the Engine Cooling System and/or the vehicles Air Conditioning System. A protective mesh or screen has to be designed by Hyundai, to fit behind the grill, to deflect large rocks and objects that could disable the motor. Look up ODI 11498350 at NHTSA ↗ | 617.1%ODI 11555969while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time this happened within 2500 miles of the new vehicle. Look up ODI 11555969 at NHTSA ↗ | 15.3%ODI 11736335 · 7,738 miThe contact owned a 2025 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, a loud popping noise was suddenly heard coming from the engine compartment with no warning lights illuminated. The contact stated that immediately following the failure, the power steering and brakes became inoperable, making it difficult to maintain control of the vehicle. The contact also noticed smoke coming from the engine compartment and was able to forcefully maneuver the vehicle to the side of the roadway. Shortly thereafter, the f… Look up ODI 11736335 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 3619.5%ODI 11452489As other owners have reported, there is an issue that happens, seemingly at random, when accelerating from a stop. The vehicle feels as if it’s stuck in too high of a gear and accelerates very slowly despite high RPMs. The maximum speed I could achieve was 16 MPH after keeping the gas pedal nearly floored for 3-5 seconds, which normally would have had me to nearly 60 MPH. This happened to me in rush hour city traffic on a busy street with no shoulder. The only apparent solution is to shut off the vehicle and restart it, at which time the proble… Look up ODI 11452489 at NHTSA ↗ | 1012.7%ODI 11500398Hyundai manual requires 0w20 oil (which is synthetic) in this engine, to avoid engine failure. Hyundai promises 3 years of free maintenance. BUT, all local Hyundai dealers tell us that Hyundai Corporate won't pay for the recommended oil when servicing our vehicles. SO, they will do the free maintenance but are putting the incorrect weight oil, according to HYUNDAI itself. The Hyundai free maintenance, promised when purchasing a new Hyundai (35k in our case), can actually damage our new car. And if we don't take the free maintenance, it could … Look up ODI 11500398 at NHTSA ↗ | 411.4%ODI 115666701- 1226/24New car-mileage- 300 miles-driving on turnpike at 70 mph truck lost power/ momentum slowed to 40mph before vehicle would move forward again 2- driving in school zone 25mph truck loses power/momentum 3--mileage 1375 driving in traffic at 40mph same as above taken to dealer states no codes Look up ODI 11566670 at NHTSA ↗ | 210.5%ODI 11685527Consider taking a break warning triggers continually; sometimes as frequently as every other minute causing distraction during driving. It has occurred since purchasing vehicle. Dealership says can not disable. Look up ODI 11685527 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Electrical System | 2010.8%ODI 11449918ALL DASH LIGHTS ARE ON WHILE DRIVING. OIL, ABS, TIRE PRESSURE, CHECK ENGINE. CAR IS AT DEALERSHIP NOW AND THEY ARE TRYING TO FIND THE PROBLEM. THEY HAVE BEEN VERY GOOD TO ME WITH A LOANER AND CONSTANT UPDATES. THEY HAVE BEEN IN TOUCH WITH CORPORATE AND THEY ADVISED THEM TO CHANGE SOMETHING IN THE ABS SYSTEM WHICH IS EXPECTED TO ARRIVE MIDDLE OF FEBRURARY. NOTHING TO DO BUT WAIT. Look up ODI 11449918 at NHTSA ↗ | 1417.7%ODI 11491236Less than a week after purchasing the vehicle, the audio stopped working. All warnings had no audible indication, including lane departure, rear collision, front collision, blind spot, and back seat. Looking up the issue online, it seems this is common on the trim of my vehicle (Limited). I brought it to the dealership for repair. When I got it back, they said there was a loose connection in the back of the radio. Look up ODI 11491236 at NHTSA ↗ | 25.7%ODI 11565859 · 220 miThe contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact shifted into park(P) and turned off the vehicle. The vehicle failed to restart after several attempts. The contact stated exited the vehicle and locked and unlocked the doors several times. The contact stated that he pressed the Pu… Look up ODI 11565859 at NHTSA ↗ | 15.3%ODI 11721312I was driving on a highway at 55mph at night today 3/1/2026 and all of a sudden the headlights, instrumentation lights, and computer display went out, very scary, the all turned back on about 1.5 seconds later. Look up ODI 11721312 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 2111.4%ODI 11475990Purchase the 2022 Hyundai Santa Cruz with under 30 miles. At 329 miles was driving on a road going about 40mph and the big Check Forward Safety System warning light came on inside the tachometer screen. The car started to slow down, and wasn't responding to the gas pedal. Then the dashboard had the following lights on: Check engine, front collision, downhill, EPB, Auto hold, traction control. Also the triangle with explanation point was on below the tachometer with a red bubble with the number 3 inside of it. Luckily I was able to roll into a p… Look up ODI 11475990 at NHTSA ↗ | 67.6%ODI 11555981Rough Idle, Loss of engine power, and cylinder misfire on 2023 Santa Cruize Limited approx. 26,700 miles(currently) purchased new 04-28-2023 at Hyundai in North Knoxville, TN. Vehicle is stored in insulated garage at all times when not in use. 1) Approx. 2k-4k mi vehicle was having rough idling upon start up & have to sit, wait several minutes to allow vehicle ample time to warm up like a cold natured, carbureted engine. Dealer was unable to replicate at vehicle service intervals(60 miles away from home). 2) During Oct 23 approx. 24k-25k expe… Look up ODI 11555981 at NHTSA ↗ | 411.4%ODI 11613896My truck lost power climbing a pass. My speed dropped from 60 mph to 20 mph while on a state highway outside Yellowstone NP where traffic can be heavy. My error codes have indicated that it is a problem in the fuel injection system. I have had electrical harness on that system replaced 4 times in 6 weeks, 2 of the times took place at the dealership during repair. My truck is still not operable. Look up ODI 11613896 at NHTSA ↗ | 15.3%ODI 11760583Loss of power while trying to accelerate. RPM's were going up, but the vehicle was very sluggish. Nearly got rear ended as I had turned right on a red from a stop to merge onto a 55mph road. I could not get up to speed and had to pull to the side of the road and engage my hazard lights. I turned the vehicle off and let it sit for a few minutes, then turned it back on and the issue went away. No lights/warnings or sounds were associated with the problem. First time driving the car today. Weather is mid 70's and overcast. Look up ODI 11760583 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Vehicle Speed Control | 189.7%ODI 11452489As other owners have reported, there is an issue that happens, seemingly at random, when accelerating from a stop. The vehicle feels as if it’s stuck in too high of a gear and accelerates very slowly despite high RPMs. The maximum speed I could achieve was 16 MPH after keeping the gas pedal nearly floored for 3-5 seconds, which normally would have had me to nearly 60 MPH. This happened to me in rush hour city traffic on a busy street with no shoulder. The only apparent solution is to shut off the vehicle and restart it, at which time the proble… Look up ODI 11452489 at NHTSA ↗ | 56.3%ODI 11526766The most major problem that occurred on 2-3 different occasions is that the emergency braking system activated for no reason on one occasion, almost causing a Rear end collision with a person behind me. No one to my sides, and in front of me on all of the occasions. Headlights on the automatic, setting on a bright sunny day, will turn off and on no change in lighting which annoys other drivers because they think I’m flashing them. After starting the car in Drive the first time I break and then go to accelerate there’s a delay in the accelerati… Look up ODI 11526766 at NHTSA ↗ | 411.4%ODI 11555969while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time this happened within 2500 miles of the new vehicle. Look up ODI 11555969 at NHTSA ↗ | 00.0%No examples available for this selection. | 120.0%ODI 11734862The contact owns a 2026 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed and merging into highway traffic, the vehicle hesitated and surged forward after depressing the accelerator pedal. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unavailable. Look up ODI 11734862 at NHTSA ↗ |
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| Exterior Lighting | 94.9%ODI 11449050Halogen headlights too dim, even on high beams. Called dealership and was told they couldn’t switch to a brighter bulb. Was also told I couldn’t convert to LED headlights without voiding warranty; that if I wanted LED headlights I should have “purchased a higher trim model”. I purchased the SEL with activity package trim and you would think an almost $40,000 vehicle would have better headlights than this. Look up ODI 11449050 at NHTSA ↗ | 45.1%ODI 11501073On this new Hyundai design the headlights and bright lights are put low, into the area where the bumper and turn signals normally are. They put halogen bulbs in 3 versions (including the version we own). We are older and don't have perfect vision. The lights in this location are unusually dim and can be unsafe at times. The bulbs, in this real location, from the hood, project unusually low, creating a weird field of view, at night. The upper models have LED headlights, so we are not sure if this is an issue with that version, although it shou… Look up ODI 11501073 at NHTSA ↗ | 12.9%ODI 11572157 · 1,000 miThe contact owns a 2024 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed at night and approaching either an incline or decline, the contact became aware that the headlamps failed to provide adequate top and bottom coverage of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who adjusted the headlamps, tilting the headlights further upward. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and the headlights were readjusted, but th… Look up ODI 11572157 at NHTSA ↗ | 210.5%ODI 11721312I was driving on a highway at 55mph at night today 3/1/2026 and all of a sudden the headlights, instrumentation lights, and computer display went out, very scary, the all turned back on about 1.5 seconds later. Look up ODI 11721312 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Forward Collision Avoidance: Warnings | 31.6%ODI 11475990Purchase the 2022 Hyundai Santa Cruz with under 30 miles. At 329 miles was driving on a road going about 40mph and the big Check Forward Safety System warning light came on inside the tachometer screen. The car started to slow down, and wasn't responding to the gas pedal. Then the dashboard had the following lights on: Check engine, front collision, downhill, EPB, Auto hold, traction control. Also the triangle with explanation point was on below the tachometer with a red bubble with the number 3 inside of it. Luckily I was able to roll into a p… Look up ODI 11475990 at NHTSA ↗ | 22.5%ODI 11648471The emergency brake system comes on while driving 60 - 70 miles an hour on freeway. It has happened twice. It does not happen every time I drive 60 - 70. The light comes on stating Emergency Braking and my vehicle slows down. It does not last for very long then goes away. I took it to the dealership and it did not do it for them. They kept it 3 days. Look up ODI 11648471 at NHTSA ↗ | 25.7%ODI 11712334I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to [email removed]. 02/08/2025. The issue was reported at the 1st oil change with Palmer Hyundai (8000 miles oil change) I have been dealing with this issue for a year, I wanted to provide Hyundai an opportunity to correct the front collision warning system it is still inoperable. 1.What component or system failed or malfunc… Look up ODI 11712334 at NHTSA ↗ | 631.6%ODI 11625321While driving at highway speeds with Smart Cruise Control set during the day I put on sunglasses and the driver attention system turned off the system 6 seconds later. I repeated this event set several times at various speeds and driving conditions with the same 6 second failure result. I made the dealership aware of this and verified it with them in the vehicle. Apparently, system uses an IR camera to determine driver attention level via eye contact and does not work with most sunglasses. This seems to be a safety issue the dealership (or the… Look up ODI 11625321 at NHTSA ↗ | 00.0%No examples available for this selection. |
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