Auto Recall Watch
U.S. public vehicle records

2017 Hyundai SONATA HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

80 owner complaints analyzed

3 distinct recall campaigns

66,000 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 37 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 45 of 80 complaints (56.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1316.3%
Engine operation1113.8%
Braking behavior1113.8%
Steering behavior1012.5%
Transmission and shifting22.5%
Fuel system concerns11.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
45
Electrical System
16
Unknown Or Other
11
Power Train
10
Fuel/Propulsion System
7
Steering
7
Engine And Engine Cooling
4
Service Brakes
4
Component breakdown data
CategoryCount
Engine45
Electrical System16
Unknown Or Other11
Power Train10
Fuel/Propulsion System7
Steering7
Engine And Engine Cooling4
Service Brakes4

Engine: 45; Electrical System: 16; Unknown Or Other: 11; Power Train: 10; Fuel/Propulsion System: 7; Steering: 7; Engine And Engine Cooling: 4; Service Brakes: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
6
50,000 to 74,999
5
75,000 to 99,999
8
100,000 to 149,999
9
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9996
50,000 to 74,9995
75,000 to 99,9998
100,000 to 149,9999
150,000 and above1

Under 25,000: 8; 25,000 to 49,999: 6; 50,000 to 74,999: 5; 75,000 to 99,999: 8; 100,000 to 149,999: 9; 150,000 and above: 1

100,000 to 149,999 miles has the most reports with usable mileage (9). 43 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
2
2018
8
2019
5
2020
2
2021
6
2022
16
2023
13
2024
15
2025
10
2026
3
Complaints over time data
CategoryCount
20172
20188
20195
20202
20216
202216
202313
202415
202510
20263

2017: 2; 2018: 8; 2019: 5; 2020: 2; 2021: 6; 2022: 16; 2023: 13; 2024: 15; 2025: 10; 2026: 3

Pattern summary

Engine leads the component reports. Electrical and battery issues appears in 13 complaint narratives. Engine operation appears in 11 complaint narratives. Braking behavior appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11124591 · 2018-09-05 (September 5, 2018)

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

Owner-reported narrative. 34,000 miles reported. Look up ODI 11124591 at NHTSA ↗

Owner report 11441966 · 2021-11-29 (November 29, 2021)

The contact owns a 2017 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the dealer informed the contact that they would be able to perform the recall repair in approximately five months. The manufacturer was notified of the issue and advised the contact that they could assist with scheduling an earlier appointment with another dealer who was 40 miles away from the contact's residence. The contact stated that the manufacturer had exceeded a rea…

Owner-reported narrative. Look up ODI 11441966 at NHTSA ↗

Owner report 11299316 · 2020-01-14 (January 14, 2020)

ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I W…

Owner-reported narrative. 80,000 miles reported. Look up ODI 11299316 at NHTSA ↗

Owner report 11456179 · 2022-03-10 (March 10, 2022)

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while her husband was driving 65 MPH, the vehicle began to shake and lost motive power. The contact stated that her husband pulled off the highway safely. The driver then attempted to re-enter the highway, there was a loud bang from the engine that shook the vehicle. The vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to a dealer and diagnosed. The dealer service manager informed the contact that the failure was related to NHTSA Campaig…

Owner-reported narrative. 75,000 miles reported. Look up ODI 11456179 at NHTSA ↗

Owner report 10993312 · 2017-06-05 (June 5, 2017)

DRIVING ON THE FREEWAY AT APX. 65MPH, THE CAR LOST ENGINE POWER AND DISPLAYED A"STOP VEHICLE AND CHECK BRAKES" MESSAGE. I HAD NO POWER TO THE WHEELS, SO COULD NOT SAFELY MOVE OUT OF TRAFFIC AND WAS STUCK IN THE ACTIVE FREEWAY LANE WITH CARS ZIPPING BY. AFTER THE CAR COASTED TO A STOP, I TURNED IF OFF AND BACK ON. POWER RETURNED AND I WAS ABLE TO DRIVE NORMALLY. THE ESC, ABS, AND AUTO HOLD LIGHTS WERE ON, BUT WENT OFF AFTER APX. 15 MINUTES OF DRIVING. THE DEALER COULD NOT FIND ANY PROBLEM NOR WERE ANY ERROR CODES RECORDED IN THE VEHICLE. THIS IS…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10993312 at NHTSA ↗

Owner report 11067273 · 2018-02-06 (February 6, 2018)

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

Owner-reported narrative. 5,500 miles reported. Look up ODI 11067273 at NHTSA ↗

Owner report 11233915 · 2019-07-22 (July 22, 2019)

MY VEHICLE HAS 65000 MILES AND THE STEERING WOULD FREEZE UP WHILE DRIVING ON A LOCAL STREET AND ALMOST HAD A COLLISSION. FIRST TIME I NOTICED THE PROBLEM WAS WHEN MY VEHICLE HAD 55000 MILEA AND IT WAS UNDER WARRANTY. THEY REPLACED A PART AT THAT TIME AND NOW JUST 2 MONTHS LATER I HAVE THE SAME PROBLEM BUT THE DEALERSHIP REFUSE TO FIX THE PROBLEM. IT IS A SAFETY ISSUE AND IT STARTED WHILE UNDER WARRANTY. CAN YOU PLEASE HELP ME WITH THIS MATTER.

Owner-reported narrative. 65,000 miles reported. Look up ODI 11233915 at NHTSA ↗

Owner report 11481967 · 2022-08-30 (August 30, 2022)

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while his daughter was driving approximately 65 MPH, the vehicle shifted into Limp Mode with several unknown warning lights illuminated. The vehicle was towed to the dealer and several DTC codes were cleared and the accelerator pedal assembly was replaced. Shortly after receiving the repair, the failure reoccurred and the vehicle was towed to the dealer another time. The dealer diagnosed the vehicle and determined that max cylinder #7 had failed to cause a knocking in the en…

Owner-reported narrative. 91,679 miles reported. Look up ODI 11481967 at NHTSA ↗

Owner report 11611961 · 2024-08-31 (August 31, 2024)

This is the seventh occurrence of complete loss of power while driving on the interstate. The hybrid system warning activated, followed by the engine shutting down, and all dashboard lights illuminated with alerts indicating "Shut Off Engine/HEV." An 18 wheeler was pulling out from the shoulder as I was losing power and barely missed getting crushed. The former problems have all been at interstate speeds with similar accident avoided. The service history clearly demonstrates that Hyundai has repeatedly attempted to address this issue by replac…

Owner-reported narrative. Look up ODI 11611961 at NHTSA ↗

Owner report 11631932 · 2024-12-21 (December 21, 2024)

Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This…

Owner-reported narrative. Look up ODI 11631932 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

80 unique complaints in this selection. Analysis snapshot: 2026-10-01.

46.3%Usable mileage37 / 80 records
100.0%Valid incident date80 / 80 records
100.0%Valid filing date80 / 80 records
100.0%Ordered incident and filing dates80 / 80 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
6743.5%
ODI 10633248 · 40,000 mi

WE WERE TRAVELING DOWN HIGHWAY 125 WHEN MY 2012 HYUNDAI SONATA HYBRID CAUGHT ON FIRE. IT COMPLETELY BURNED TO THE GROUND. WE HAD ABOUT 5 SECONDS TO JUMP OUT OF CAR. ALL 4 OCCUPANTS GOT OUT OF CAR THANK YOU GOD. *TR

Look up ODI 10633248 at NHTSA ↗

4037.0%
ODI 10604424 · 5,000 mi

ENGINE SHUT OFF AND BATTERY ONLY LETS YOU GO 1/4 MILE PULLED INTO PARKING LOT TURNED CAR OFF WAITED 5 MINUTES AND CAR STARTED BACK UP. TOOK CAR TO DEALER BUT COULD NOT FIND ANYTHING WRONG TOLD ME TO DRIVE IT. IT HAPPENED AGAIN IN APRIL THEY HAD CAR FOR 7 DAYS BUT COULD NOT FIND ANYTHING. TOLD ME TO DRIVE IT. IT STARTED AGAIN ON JUNE17TH THEY SAY THERE IS NOTHING WRONG. *TR

Look up ODI 10604424 at NHTSA ↗

1140.7%
ODI 10627349 · 3,113 mi

AFTER JUST TWO MONTHS OF OWNERSHIP, THIS SONATA HYBRID WOULDN'T START (FOR THE SECOND TIME). HAD IT TOWED TO THE DEALERSHIP. AFTER 15 DAYS (TOTAL SO FAR FOR BOTH INCIDENTS) THE DEALERSHIP STILL HAS NO IDEA WHAT'S WRONG WITH IT OR HOW TO FIX IT. IT SEEMS TO BE SOMETHING RELATED TO THE ELECTRICAL SYSTEM. *TR

Look up ODI 10627349 at NHTSA ↗

1834.0%
ODI 10763029 · 1,250 mi

ON MULTIPLE OCCASIONS, THE ENGINE WOULD NOT START (PUSH BUTTON) .

Look up ODI 10763029 at NHTSA ↗

7254.5%
ODI 10994531 · 1,500 mi

ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED…

Look up ODI 10994531 at NHTSA ↗

4556.3%
ODI 11039502 · 22,000 mi

WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR…

Look up ODI 11039502 at NHTSA ↗

555.6%
ODI 11269331 · 19,000 mi

TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE MESSAGE "HYBRID SYSTEM FAILURE" SUDDENLY DISPLAYED AND THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO CAPITAL HYUNDAI (2820 EASTERN BLVD, MONTGOMERY, AL) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE FROM THE DEALER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16248749. THE FAILURE MILEAGE WAS 19,000. *BF THE CONSUMER STATED THAT THE FIRST FAI…

Look up ODI 11269331 at NHTSA ↗

360.0%
ODI 11674772

Purchased 2019 after 44,000 miles engine was replaced metal in engine and inverter coolant issue July 2025 117,000 my inverter coolant light came in and off several times then car through all warning lights hev check engine warning shut it down went into limp mode Towed to dealership they checked and cleared codes said it threw 13 codes but after clearing they stated nothing wrong with it As they went to pull car around it happened again this time code was knock sensor which they relaxed at no charge extended warranty They next day afte…

Look up ODI 11674772 at NHTSA ↗

850.0%
ODI 11462918

Check engine light came on and I contacted the dealer. Took 6 weeks to get an appointment and they advised that a module needed to be replaced giving me the impression it was a computer chip. The car has been sitting at the dealer since February 22, 2022, and they have been very cooperative including providing me with a free loaner to use. Unfortunately, they state that the part is not available (#HY25600-2J001 Thermal Management Module). Finding that this is not a unique failure as it is appearing inn 2020, 2021 models as well as some 2022…

Look up ODI 11462918 at NHTSA ↗

2138.2%
ODI 11503289

Very loud car alarms sounded, e.g., it sounded like a something like a red alert in an old Star Trek episode. warning light indicated engine overheated, extreme exhaust/smoke bellowed out from rear of car while decelerating on highway exit ramp. My wife and I were inside the car during this event. This event happened on 5 pm EST December 9 at Hamilton Avenue exit on Ohio 126 Cross County Highway (Ronald Reagan Highway) in the Cincinnati metropolitan area. Had to park car within one mile. I had the car towed to the nearest dealer after it ha…

Look up ODI 11503289 at NHTSA ↗

210.5%
ODI 11629120

My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.

Look up ODI 11629120 at NHTSA ↗

746.7%
ODI 11530977

DTC subsystem EMS failed engine over heated. Car diagnostic failed displaying P00B700. Hyundai issued TSB covering issue dealer failed to notify since NHTSA did not require action. Car has been in garage waiting for appointment. This could have left me stranded.

Look up ODI 11530977 at NHTSA ↗

111.1%
ODI 11642278 · 15,395 mi

The contact owns a 2024 Hyundai Sonata. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with fuel injector failure. The vehicle was repaired but the failure persisted. The contact stated that on another occasion, the check engine warning light illuminated, and the contact turned off the vehicle. The contact restarted the vehicle after several minutes and the vehicle started working properly. The vehicle was then taken to a dealer …

Look up ODI 11642278 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
2214.3%
ODI 10487493 · 8,800 mi

PULLING INTO TRAFFIC THE CAR QUIT, LEAVING ME STARRING DOWN THE ONCOMING TRAFFIC. I WAS ABLE TO COAST TO THE SIDE AND GET IT RESTARTED. THIS HAPPENED TWICE DURING THE SAME DAY. IT WILL ALSO ONLY CHARGE THE BATTERIES TO 50%, AND SOMETIME THE CAR WON'T OPERATE ON ONLY BATTERY POWER. THIS IS A POTENTIAL VERY SERIOUS ITEM THEY NEED TO ADDRESS, OR START RETURNING MONEY TO THE OWNERS. I WILL NOT DRIVE THE CAR UNTIL THIS IS FIXED. IT IS A DANGEROUS CAR, NEVER KNOWING WHEN IT WILL QUIT. I HAVE SINCE DISCOVERED THIS IS A COMMON PROBLEM WITH THE S…

Look up ODI 10487493 at NHTSA ↗

2220.4%
ODI 10549958 · 300 mi

WHEN STOPPING AT A RED LIGHT OR A STOP SIGN OR GOING UP A SLIGHT DRIVEWAY THERE IS A LOSS OF POWER WHEN YOU APPLY THE GAS FOR A FEW SECONDS, AND THEN THE CAR SURGES. WE WERE STOPPED BEHIND A CAR AND WHEN WE WENT TO DRIVE AROUND THEM THE CAR WOULD ONLY GO APPROX 1 MPH WITH THE GAS PEDAL FLAT ON THE FLOOR, THEN THE CAR SURGES. THEN AT OTHER TIMES THERE ARE NO PROBLEMS. THE DEALERSHIP IS TRYING TO TELL ME WE ARE DRIVING WITH ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. I DO NOT USE MY LEFT FOOT FOR THE BRAKE. I TRIED TAKING THE CAR OUT OF BLUE M…

Look up ODI 10549958 at NHTSA ↗

933.3%
ODI 10627349 · 3,113 mi

AFTER JUST TWO MONTHS OF OWNERSHIP, THIS SONATA HYBRID WOULDN'T START (FOR THE SECOND TIME). HAD IT TOWED TO THE DEALERSHIP. AFTER 15 DAYS (TOTAL SO FAR FOR BOTH INCIDENTS) THE DEALERSHIP STILL HAS NO IDEA WHAT'S WRONG WITH IT OR HOW TO FIX IT. IT SEEMS TO BE SOMETHING RELATED TO THE ELECTRICAL SYSTEM. *TR

Look up ODI 10627349 at NHTSA ↗

2139.6%
ODI 10808593 · 5,000 mi

WHEN PRESSING THE ACCELERATE PEDAL THERE SEEMS TO BE A DELAY IN RESPONSE. THE DELAY CAN BE AS SHORT AS A FEW MILLISECONDS TO ALMOST 3 ENTIRE SECONDS. THIS PROBLEM HAPPENS RANDOMLY, AND MAKES MY WIFE AND I VERY NERVOUS WHEN TRYING TO MANEUVER OR PROCEED INTO TRAFFIC AFTER BEING STOPPED.

Look up ODI 10808593 at NHTSA ↗

3425.8%
ODI 11011908 · 44,000 mi

ON MORE THAN ONE OCCASION I HAVE ALMOST HAD A COLLISION BECAUSE THE OTHER DRIVER WAS COMING INTO MY LANE AND I HONKED MY HORN, BUT IT ISN'T LOUD ENOUGH TO BE HEARD. APPARENTLY THIS HAS BEEN AN ISSUE WITH THE SONATA SINCE 2011.

Look up ODI 11011908 at NHTSA ↗

1620.0%
ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

Look up ODI 11124591 at NHTSA ↗

222.2%
ODI 11269331 · 19,000 mi

TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE MESSAGE "HYBRID SYSTEM FAILURE" SUDDENLY DISPLAYED AND THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO CAPITAL HYUNDAI (2820 EASTERN BLVD, MONTGOMERY, AL) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE FROM THE DEALER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16248749. THE FAILURE MILEAGE WAS 19,000. *BF THE CONSUMER STATED THAT THE FIRST FAI…

Look up ODI 11269331 at NHTSA ↗

240.0%
ODI 11674772

Purchased 2019 after 44,000 miles engine was replaced metal in engine and inverter coolant issue July 2025 117,000 my inverter coolant light came in and off several times then car through all warning lights hev check engine warning shut it down went into limp mode Towed to dealership they checked and cleared codes said it threw 13 codes but after clearing they stated nothing wrong with it As they went to pull car around it happened again this time code was knock sensor which they relaxed at no charge extended warranty They next day afte…

Look up ODI 11674772 at NHTSA ↗

637.5%
ODI 11439738 · 12,000 mi

The contact owns a 2020 Hyundai Sonata. The contact stated while parking the vehicle and pressing the power button, the vehicle continued running. The contact was able to turn off the vehicle by repeatedly pressing the power button. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.

Look up ODI 11439738 at NHTSA ↗

2545.5%
ODI 11436473

On Wednesday, October 6th, I was driving full speed (65mph) on a major highway. Multiple lights on the dashboard came on. The LCD display screen for music, apps, etc. went black. More lights came on and others went off on the dash display. I let off the accelerator and steered the car. The fuel efficiency was wilding jumping back and forth. Soon enough, all the lights went back off, but the mileage gauge (fuel efficiency) continued to jump wildly. The brakes seemed to respond differently- almost as if there was a delay between me pressing the b…

Look up ODI 11436473 at NHTSA ↗

1157.9%
ODI 11551216

As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did…

Look up ODI 11551216 at NHTSA ↗

16.7%
ODI 11530631

Water continues to gush out of the driver side passenger door when opened after raining. I also found out on Friday, July 30, 2023, that water has been leaking into the trunk of my brand-new car since purchasing it on May 10, 2023. It's a hybrid. [XXX], Pearson Hyundai's New Car Sales Manager (who I bought my car from), and I are extremely concerned about water leaking into the trunk of an electric vehicle which puts me, my family and anyone else who rides in the car at potential risk. Currently my car is at Pearson Hyundai again to fix this …

Look up ODI 11530631 at NHTSA ↗

111.1%
ODI 11633455

The speedometer in this car is extremely inaccurate and inconsistent with its accuracy. On some occasions, the speedometer can indicate a +-2mph variance at any given speed (good), while other times, the speedometer can indicate a +-6mph variance at any given speed. (bad) The vehicles true speed was verified by GPS speed data and by manually calculating given each individual wheel speed in the car. Both measured speeds confirmed that the vehicles speedometer was off by 5-6mph. No modifications performed to the car. This is a serious safety ha…

Look up ODI 11633455 at NHTSA ↗

436.4%
ODI 11645912

The 12 v battery drains repeatedly causing the car to be without power . Requires opening the car with a manual key . Happens within as little of 3 days of not being driven . Dealer stated battery was without issues has continued to occur . Loses potential safety risk as entry into car becomes compromised especially if cold outside

Look up ODI 11645912 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
2918.8%
ODI 10489701 · 7,450 mi

WHILE SLOWLY MOVING DOWNHILL, ON THE FREEWAY, DURING RUSH HOUR TRAFFIC, I ATTEMPTED TO CHANGE LANES AND ACCELERATED QUICKLY. THE SWITCH FROM HYBRID TO GAS ENGINE INTERFACE ONLY CAUSED THE ENGINE TO REV (INCREASE RPM) WITHOUT ANY GEAR BEING ENGAGED. I QUICKLY LET OFF THE PEDDLE AND DEPRESSED IT AGAIN. IT THEN ENGAGED THE TRANSMISSION, NARROWLY AVERTING AN ACCIDENT. THIS HAS HAPPENED 5-6 TIMES SINCE PURCHASING THIS CAR WHEN TRAVELING SLOWLY AND THEN TRYING TO GET A BURST FROM THE GAS ENGINE. I SPOKE WITH THE DEALERSHIP, AND TOOK IT IN FOR A CHECK…

Look up ODI 10489701 at NHTSA ↗

1413.0%
ODI 10604424 · 5,000 mi

ENGINE SHUT OFF AND BATTERY ONLY LETS YOU GO 1/4 MILE PULLED INTO PARKING LOT TURNED CAR OFF WAITED 5 MINUTES AND CAR STARTED BACK UP. TOOK CAR TO DEALER BUT COULD NOT FIND ANYTHING WRONG TOLD ME TO DRIVE IT. IT HAPPENED AGAIN IN APRIL THEY HAD CAR FOR 7 DAYS BUT COULD NOT FIND ANYTHING. TOLD ME TO DRIVE IT. IT STARTED AGAIN ON JUNE17TH THEY SAY THERE IS NOTHING WRONG. *TR

Look up ODI 10604424 at NHTSA ↗

13.7%
ODI 11141027 · 95,000 mi

THIS EVENT CAN HAPPEN AT ANY TIME WHILE DRIVING AND HAS HAPPENED NUMEROUS TIMES DURING ONE SHORT TRIP UNTIL I PARKED THE CAR DUE TO THE DANGER OF DRIVING IT. WHILE DRIVING, YOU GET AN ALARM SOUND AND DASH INDICATION AND THE CAR JUST DIES. YOU THEN MUST PULL OVER QUICKLY AND STOP. WHILE STOPPING IN THIS CONDITION, THE BRAKES SOUND TERRIBLE LIKE THEY ARE GRINDING HORRIBLY BUT DO STOP THE CAR. IF YOU PUSH THE BUTTON TO SHUT OFF THE CAR AND THEN PUSH IT TO RESTART, THEN THE FAULT CLEARS AND THE CAR DRIVES NORMALLY UNTIL IT OCCURS ALL OVER AGAIN. MY…

Look up ODI 11141027 at NHTSA ↗

59.4%
ODI 10808593 · 5,000 mi

WHEN PRESSING THE ACCELERATE PEDAL THERE SEEMS TO BE A DELAY IN RESPONSE. THE DELAY CAN BE AS SHORT AS A FEW MILLISECONDS TO ALMOST 3 ENTIRE SECONDS. THIS PROBLEM HAPPENS RANDOMLY, AND MAKES MY WIFE AND I VERY NERVOUS WHEN TRYING TO MANEUVER OR PROCEED INTO TRAFFIC AFTER BEING STOPPED.

Look up ODI 10808593 at NHTSA ↗

1410.6%
ODI 10994531 · 1,500 mi

ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED…

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1012.5%
ODI 10993312 · 7,000 mi

DRIVING ON THE FREEWAY AT APX. 65MPH, THE CAR LOST ENGINE POWER AND DISPLAYED A"STOP VEHICLE AND CHECK BRAKES" MESSAGE. I HAD NO POWER TO THE WHEELS, SO COULD NOT SAFELY MOVE OUT OF TRAFFIC AND WAS STUCK IN THE ACTIVE FREEWAY LANE WITH CARS ZIPPING BY. AFTER THE CAR COASTED TO A STOP, I TURNED IF OFF AND BACK ON. POWER RETURNED AND I WAS ABLE TO DRIVE NORMALLY. THE ESC, ABS, AND AUTO HOLD LIGHTS WERE ON, BUT WENT OFF AFTER APX. 15 MINUTES OF DRIVING. THE DEALER COULD NOT FIND ANY PROBLEM NOR WERE ANY ERROR CODES RECORDED IN THE VEHICLE. THIS IS…

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111.1%
ODI 11462848

Same problem with this 2018 Hyundai Sonata Limited Hybrid engine as the already recalled 2017 Sonata’s with the same 4 liter/direct fuel injection engines. At approximately 69,000 miles the problems and check engine light analyzed was done by Auto Zone and Brandon Hyundai (3 times each and finding additional problems each time). I have documentation. P1326 Knock Sensor indicated engine failure problems P0302 Cylinder 2 misfire (occurred next day after repair of this part) U0293 Lost communication with HEV Powertrain control module ( not char…

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240.0%
ODI 11750679

The primary failure is in the Engine/Powertrain system and Knock Sensor Detection System (KSDS), causing 6 identical sudden engine stalls (OBD-II code P1326) from 09/2000 to 06/2026. Additionally, severe excessive oil consumption was documented during 2 of these diagnostic visits, showing deep-seated engine issues. The vehicle and all records are available for inspection at the Hyundai dealer. Safety was severely threatened on 6 occasions. The vehicle abruptly stalled at 60+ mph in active highway traffic, forcing an immediate engine shutdown. …

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00.0%

No examples available for this selection.

47.3%
ODI 11518107

When I arrived in the parking lot and selected the R (reverse), the vehicle stayed in the D (Drive) although that it was moving backwards and was able to park it. The shift selector was stuck in DRIVE (Drive) leaving the vehicle on but not operational. After several attempts to allow the vehicle to cool and the battery to reset, (30 minutes_ later), the car started and took the vehicle to be serviced. The vehicle technician said they had a difficult time diagnosing the vehicle because it was giving different codes. They said that while testin…

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210.5%
ODI 11534058 · 16 mi

The contact owns a 2022 Hyundai Sonata. The contact stated while driving 30 MPH, there was a delay while shifting into another gear. The contact stated that the chassis warning light was illuminated. The contact also stated that the front driver’s side door failed to latch and close properly. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The contact stated on October 14, 2023, the solar panel ceased charging. The contact started to hear an abnormal sound coming from the front windshield. The contact s…

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320.0%
ODI 11574858

The car did not shift from Drive to Park after coming to a stop and pressing the Park button. This caused the car to roll forward slowly and run into our garage door. This is not the first time the car hasn't shifted.

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111.1%
ODI 11693887

See attached document for complaint.

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00.0%

No examples available for this selection.

133.3%
ODI 11760447 · 80 mi

The contact owns a 2026 Hyundai Sonata. The contact stated that while the vehicle door was open, the vehicle shifted into reverse and accelerated in reverse at 30 MPH. The vehicle traveled into a wooded area and the rear of the vehicle struck a tree. The vehicle was towed to a certified collision center, where it was pending an official total loss determination by the insurance company. The contact, who was standing at the vehicle door at the time of the failure, sustained external injuries, including facial scratches, bruises, a headache, and …

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Unknown Or Other
159.7%
ODI 10489701 · 7,450 mi

WHILE SLOWLY MOVING DOWNHILL, ON THE FREEWAY, DURING RUSH HOUR TRAFFIC, I ATTEMPTED TO CHANGE LANES AND ACCELERATED QUICKLY. THE SWITCH FROM HYBRID TO GAS ENGINE INTERFACE ONLY CAUSED THE ENGINE TO REV (INCREASE RPM) WITHOUT ANY GEAR BEING ENGAGED. I QUICKLY LET OFF THE PEDDLE AND DEPRESSED IT AGAIN. IT THEN ENGAGED THE TRANSMISSION, NARROWLY AVERTING AN ACCIDENT. THIS HAS HAPPENED 5-6 TIMES SINCE PURCHASING THIS CAR WHEN TRAVELING SLOWLY AND THEN TRYING TO GET A BURST FROM THE GAS ENGINE. I SPOKE WITH THE DEALERSHIP, AND TOOK IT IN FOR A CHECK…

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109.3%
ODI 10759065 · 43,000 mi

I HAVE A PUSH BUTTON VEHICLE. WHEN I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. HAD TO CALL ROAD SIDE ASSISTANCE TO TOW TO THE DEALERSHIP. INITIAL WAIT TIME FOR THE VEHICLE NOT STARTING WAS OVER 1 HOUR.

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13.7%
ODI 11165515 · 129,759 mi

WHILE DRIVING CAR SYSTEM WARNING CAME ON TO" SAFELY STOP AND DO NOT DRIVE". WAS ABLE TO PULL OVER AND STOP CAR. COULD NOT RESTART IT. HAD IT TOWED THEN CHANGED BATTERY WHICH WAS LOW. TRIED TO RESTART AND DID NOT TURN ON UNTIL 3RD TIME STARTING. LET ENGINE RUN FOR ABOUT 10 MIN AND WARNING CAME BACK ON.

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611.3%
ODI 10765129 · 20 mi

THIS VEHICLE HAS ELECTRIC POWER STEERING. WHEN DRIVING ON THE HIGHWAY, IT IS IMPOSSIBLE TO KEEP THE CAR TRACKING STRAIGHT. IT IS NOT A TIRE ISSUE, NOR IS IT A CROWN IN THE ROAD ISSUE. THE VEHICLE MUST CONTINUOUSLY BE CORRECTED TO KEEP IN A STRAIGHT LINE. WINDY CONDITIONS CAUSE THE VEHICLE TO RADICALLY RESPOND TO ADJUSTMENTS, SO DOES A LARGE TRUCK IN FRONT OF MY VEHICLE. HYUNDAI STATES THERE IS NOTHING WRONG WITH MY VEHICLE. IF YOU GO ONLINE, THERE ARE THOUSANDS OF HYUNDAI CUSTOMERS WITH THE SAME ELECTRIC STEERING ISSUES MIMICKING MY ISSUES TO A…

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1914.4%
ODI 10883368 · 2,200 mi

BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,

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1113.8%
ODI 11111841

I WAS INFORMED BY AN AUTO MECHANIC THAT HYBRID VEHICLES INVOLVED IN A COLLISION COULD EXPLODE WHEN THE CAR DOOR IS OPENED. HAVE YOU HEARD ANYTHING ABOUT THIS? COULD IT BE TRUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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111.1%
ODI 11468982

2018 Sonata Hybrid May 19 - "Check Hybrid System Turn Engine Off" appeared on the dashboard. Vehicle brought to dealership. May 22 - I pay for a rental vehicle May 26 - Dealer states vehicle is ready and they performed service campaign 966. May 27 - My rental car is returned. Dealer picks me up and I go to dealership. I get into my car and "Check Hybrid System Turn Engine Off" appeared on the dashboard. Vehicle never driven off dealership lot. Dealership pays for my rental this time. June 10 - Dealer states vehicle is ready and they performed…

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120.0%
ODI 11451450

When accelerating, the vehicle automatically hesitates and loses power. This happens when pulling out from complete stops as well as moving slowly to passing other vehicles. The tachometer still shows power but the brakes depress and there is no power to the vehicle and it hesitates feeling as if the ABS are kicking in. In order for it to resolve itself you have to let it run its course. The service departments at the dealer have felt it but can’t pinpoint an answer.

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425.0%
ODI 11490241

My car is a Hyundai sonata hybrid (non plug in) 2020. the issue I have is that when the car transitions from electric motor to the gas engine there can be a small delay resulting in the car not picking up and causing me to almost get hit in different scenarios. (I have not had this checked with a mechanic, Also there was no warning signs from the car indicating that there was a issue)

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712.7%
ODI 11436473

On Wednesday, October 6th, I was driving full speed (65mph) on a major highway. Multiple lights on the dashboard came on. The LCD display screen for music, apps, etc. went black. More lights came on and others went off on the dash display. I let off the accelerator and steered the car. The fuel efficiency was wilding jumping back and forth. Soon enough, all the lights went back off, but the mileage gauge (fuel efficiency) continued to jump wildly. The brakes seemed to respond differently- almost as if there was a delay between me pressing the b…

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526.3%
ODI 11541156

I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealership stated it was a Hybrid battery issue, still under warranty, and is replacing the hybrid battery.

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16.7%
ODI 11679707

The vehicle went in for repair at the dealership early July for a check engine light and DTC error code. It was revving high after being driven for more than 20 min or so and wouldn’t get to above 60 mph. Jerky, dangerous acceleration and deceleration seemingly out of nowhere. The dealership replaced the fuel pump which is what they said was causing the error. Today on August 10th, check engine light popped up again with a DTC error code. Weird acceleration and deceleration and general jerkiness when driving. Scheduled service appointment fo…

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111.1%
ODI 11630579

I purchased a new 2024 Hyundai Sonata Hybrid Limited on [XXX]. At about 2000 miles I noticed the speedometer of the car and the WAZE app were reporting different speeds. This is an intermittent problem so sometimes the vehicles speedometer and the WAZE app match and other times the vehicles speedometer and the WAZE App disagree. I've repeatedly taken this car to the dealership where I purchased it complaining about the problem and they can't seem to find a problem. Hyundai documented the problem is with WAZE and there's "DELAY" in the signal…

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327.3%
ODI 11663112

The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles , including Mercedes, GM, and even pickup trucks , pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped …

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133.3%
ODI 11756865

While driving on a backroad at about 9am on a sunday morning I heard a loud noise that sounded like a gunshot from inside the vehicle. When i pulled over to look what happened, the sunroof glass had spontaneously shatttered.

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Service Brakes
127.8%
ODI 10514286 · 8,000 mi

PROCEEDED TO BACK OUT OF PARKING SPACE. BRAKES BEGAN MAKING LOUD GRINDING NOISE. PULLED BACK INTO PARKING SPACE WHEN BRAKES FAILED. BRAKE FAILURE LIGHT AND CHIME WAS ACTIVATED. VEHICLE WOULD NOT STOP AND HIT THE CONCRETE HANDICAP SIGN STOPPING THE CAR. PREVIOUSLY HAD PROBLEM WITH NAVIGATION UNIT WHICH WAS REPLACED ONCE AND READY FOR SECOND REPLACEMENT. TOLD SERVICE MANAGER WE THOUGHT IT MAY BE ELECTRICAL RELATED, NOT DEFECTIVE UNITS. BELIEVE THE PROBLEM WITH NAVIGATION UNIT IS RELATED TO THE BRAKE FAILURE. AFTER ACCIDENT, HYUNDAI HAD …

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1614.8%
ODI 10558015 · 9,000 mi

I WAS PARKING THE CAR (AFTER TURNING AROUND AND REVERSING) AND AS I APPLIED THE BRAKES TO EASE INTO THE PARKING SPOT THE BRAKES AND CAR JUST STOPPED FUNCTIONING. I DEPRESSED THE BRAKES FURTHER AND ABSOLUTELY NO RESPONSE. THE CAR MOVED FORWARD AT A SLOW SPEED AND WENT UP THE CURB, TOPPLED A SMALL TREE AND KNOCKED A PARKING KIOSK OVER ON THE SIDEWALK. FORTUNATELY IT WAS 8:10 AM SO NOBODY WAS WALKING ON THE SIDEWALK. AIRBAGS DID NOT DEPLOY. SOME DAMAGE FROM THE METAL KIOSK AND TIE ROD BROKEN FROM CURB. VERY DISCONCERTING THAT I LOST COMPLETE BR…

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518.5%
ODI 10700848 · 4,060 mi

I PURCHASED SKY BLUE 2014 HYUNDAI SONATA HYBRID LIMITED ON AUGUST 31ST, 2014. I DROVE THE CAR FOR APPROXIMATELY TWO WEEKS, DURING THIS TIME I NOTICED AND FELT WHEN I BRAKED THE CAR DID NOT STOP IMMEDIATELY, THERE WAS A DELAYED EFFECT. AT THIS TIME THE BREAK LIGHT ILLUMINATED. I CHECKED THE MANUAL WHICH INDICATED THE CAR CANNOT BE DRIVEN IN THIS STATE AND IMMEDIATELY TOOK THE CAR IN FOR A CHECKUP AND SERVICE TO DEALERSHIP ON SEPTEMBER 19TH, 2014 SO THAT THE ILLUMINATED BREAK LIGHT COULD BE CHECKED. THE TECHNICIAN SPENT FIVE DAYS ON THE…

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815.1%
ODI 10722100 · 700 mi

STOPPED AT A INTERSECTION, BRAKE LIGHT WARNING CAME ON, CAR WOULD NOT MOVE. TOWED TO HYUNDAI DEALER, HYDRAULIC BOOSTER HAD SHORT, HYDRAULIC BOOSTER REPLACED. WONDERING WHY THE ELECTRONICS DO NOT HAVE A DUAL CHANNEL OPERATION TO ALLEVIATE THE POSSIBILITY OF BEING STRANDED IN AN UNDESIRABLE OR DANGEROUS LOCATION.

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75.3%
ODI 10899075 · 6,000 mi

NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SID…

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45.0%
ODI 11152307 · 25,900 mi

I HAVE A HYUNDAI SONATA HYBRID 2017. THE BRAKING SYSTEM CREATES A HOWLING SOUND WHEN THE BRAKE IS APPLIED. IT HAPPENED INTERMITTENTLY. I SENT MY CAR TO THE HYUNDAI DEALER NEAR ME THREE TIMES. THE PROBLEM WAS NOT RESOLVED. ACCORDING TO THE DEALER TECHNICIANS, THEY WERE INFORMED BY HYUNDAI, THE MANUFACTURER THAT THE SOUND WAS NORMAL. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. I HOPE NHTSA CAN HELP ME TO RESOLVE THIS ISSUE. THANK YOU.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

15.3%
ODI 11622160

When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information vis…

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16.7%
ODI 11575678

The Hyundai Sonata was brought to a stop in a parking lot. When the driver went to put it in park, the vehicle accelerated across the parking lot and smashed into a solid wall. The driver broke her right ankle from standing on the brake pedal. The brakes were ineffective at stopping the vehicle. The collision avoidance system failed to activate or warn of the impending collision. The driver and passenger were severely injured and the car is considered a total loss. There were numerous other injuries sustained. No one outside of the vehicle was …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11760790

I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I could, but the vehicle continued accelerating and did not respond to my braking. There were vehicles stopped in front of me, so I attempted to steer ar…

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Steering
106.5%
ODI 10743494 · 66,500 mi

WE TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE AND WHEN IT WAS RETURNED TO US, WE WERE NOTIFIED THAT THE STEERING COUPLER WAS DEFECTIVE AND IT WOULD BE $250 +TAXES AND FEES TO REPLACE. THERE IS A TSB AND AFTER INVESTIGATION OF SAME ON THE INTERNET THERE HAVE BEEN SEVERAL OCCURRENCES OF FAILURE OF THIS PART AND IT IS A SAFETY RELATED PART AND FAILURE COULD RESULT IN INJURY OR DEATH. I FEEL THAT A RECALL OF THIS PART SHOULD BE CONSIDERED.

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1110.2%
ODI 10550918 · 50 mi

VEHICLE DRIFTS FROM ONE SIDE TO THE OTHER. WILL NOT DRIVE STRAIGHT, IT PULLS TO THE RIGHT OR LEFT NEEDING CONSTANT ADJUSTMENT OF THE STEERING WHEEL. TWO ATTEMPTS HAVE BEEN MADE TO CORRECT THE PROBLEM BY THE DEALER WITH NO DEFINITIVE RESULTS. THIS MAKES FOR TIRESOME AND HAZARDOUS DRIVING. *TR

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13.7%
ODI 11176211 · 100,000 mi

WHILE VEHICLE IN MOTION, CAR JUST STOP OVERSUDAN WITH A SPOKEN MESSAGE: " HYBRID CELLS VEHICLE IS IN DANGER. CAR WILL STOP"AND AFTER THIS MESSGAE, CAR STALLS WITH NO CONTROL ON THE BREAKS AND STERINGWHEEL.

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11.9%
ODI 10765129 · 20 mi

THIS VEHICLE HAS ELECTRIC POWER STEERING. WHEN DRIVING ON THE HIGHWAY, IT IS IMPOSSIBLE TO KEEP THE CAR TRACKING STRAIGHT. IT IS NOT A TIRE ISSUE, NOR IS IT A CROWN IN THE ROAD ISSUE. THE VEHICLE MUST CONTINUOUSLY BE CORRECTED TO KEEP IN A STRAIGHT LINE. WINDY CONDITIONS CAUSE THE VEHICLE TO RADICALLY RESPOND TO ADJUSTMENTS, SO DOES A LARGE TRUCK IN FRONT OF MY VEHICLE. HYUNDAI STATES THERE IS NOTHING WRONG WITH MY VEHICLE. IF YOU GO ONLINE, THERE ARE THOUSANDS OF HYUNDAI CUSTOMERS WITH THE SAME ELECTRIC STEERING ISSUES MIMICKING MY ISSUES TO A…

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21.5%
ODI 11378688 · 168,272 mi

ON FRIDAY NIGHT, OCTOBER 23, 2020, I WAS DRIVING EAST ON E. MAIN STREET IN MESA, AZ HEADED TO THE RED MOUNTAIN 202 FREEWAY. THE LIGHT WAS GREEN AS I APPROACHED THE INTERSECTION AND I MADE A RIGHT TURN ONTO THE FREEWAY FRONTAGE ROAD TO HEAD SOUTHBOUND. I WAS DRIVING APPROXIMATELY 25 MPH AS MY CAR'S STEERING BECAME RIGID AND FELT LIKE MY POWER STEERING HAD GONE OUT. I COULD BARELY COMPLETE THE RIGHT TURN CAUSING MY CAR TO CAREEN INTO THE CONCRETE SIDE BARRIER CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. MANY OF THE DASHBOARD LIGHTS …

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78.8%
ODI 11233915 · 65,000 mi

MY VEHICLE HAS 65000 MILES AND THE STEERING WOULD FREEZE UP WHILE DRIVING ON A LOCAL STREET AND ALMOST HAD A COLLISSION. FIRST TIME I NOTICED THE PROBLEM WAS WHEN MY VEHICLE HAD 55000 MILEA AND IT WAS UNDER WARRANTY. THEY REPLACED A PART AT THAT TIME AND NOW JUST 2 MONTHS LATER I HAVE THE SAME PROBLEM BUT THE DEALERSHIP REFUSE TO FIX THE PROBLEM. IT IS A SAFETY ISSUE AND IT STARTED WHILE UNDER WARRANTY. CAN YOU PLEASE HELP ME WITH THIS MATTER.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.3%
ODI 11415571 · 2,300 mi

DRIVING ON DRY ROAD, IN MIDDLE LANE OF THREE LANES GOING 65 MPH. SUDDENLY, RIGHT REAR TIRE "POOFED" BUT I KEPT CONTROL, STARTED TO LOOK RIGHT TO GET OFF ROAD. TOOK FOOT OFF GAS, DID NOT PUT ON BRAKE. SUDDENLY, LEFT REAR "POOFED" AND THEN AN EXTREMELY LOUD-METAL ON METAL- SOUND OCCURRED BACK LEFT AND MY CAR JACK KNIFED INTO THE PASSING , FAST LANE. A DUMP TRUCK TRAVELING IN THAT LANE STRUCK ME, FRONT END AND MY DOOR. THE TRUCK HIT ME AND I ROLLED INTO THE GRASSY MEDIUM, ROLLING OVER SEVERAL TIMES. THE SAFETY DEVICES WORKED FABULOUSLY AND MY…

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00.0%

No examples available for this selection.

15.3%
ODI 11622160

When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information vis…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
53.2%
ODI 10564584 · 32,000 mi

SLOWLY ACCELERATING UP A SMALL HILL AT APPROXIMATELY 3 TO 5 MPH. BEGAN TO BREAK AT TOP OF HILL WHICH IS AT THE EXIT OF A VERY BUSY ROAD. SUDDENLY CAR BEGAN TO ACCELERATE WITHOUT MY FOOT ON THE GAS OR ON CRUISE. I HAD FOOT ON THE BRAKE WHEN THIS HAPPENED. I HAD TO BREAK HARDER TO AVOID BEING HIT BY 4 LANE TRAFFIC. CAR MOVED ABOUT A FOOT AFTER BRAKE WAS APPLIED HARDER. *TR

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1211.1%
ODI 10607383 · 5,600 mi

THE VEHICLE LURCHES FORWARD DURING DECELERATION THUS PULLING PRESSURE OFF OF THE BRAKE PEDAL AND CAUSING YOU TO PUT EVEN MORE PRESSURE ON THE BRAKES TO COMPENSATE. VEHICLE WILL SLIDE ON ICY ROADS AT THIS POINT. VEHICLE ALSO HAS LITTLE TO NO ACCELERATION ON ELECTRIC MOTOR AFTER THE VEHICLE IS HOT. MAKING A LEFT TURN FROM A STOP WITH ONCOMING TRAFFIC IS HAZARDOUS SINCE THE VEHICLE CAN TAKE UP TO 7 SECONDS BEFORE IT ACCELERATES ENOUGH TO COMPLETE THE TURN AND CLEAR THE ONCOMING LANE. BOTH PROBLEMS SEEM RELATED. THE FIRST WOULD APPEAR TO BE FREE WH…

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00.0%

No examples available for this selection.

23.8%
ODI 11202604 · 50,000 mi

I HAD TWO CASE NUMBERS WITH HYUNDAI RELATED TO MY BRAKES AND FUEL EFFICIENCY; THE FIRST WAS HYUNDAI CONSUMER AFFAIRS CASE#: 12894630 AND THE SECOND WAS HYUNDAI CONSUMER AFFAIRS CASE#: 15512885. BOTH CASES WERE CLOSED PRIOR TO ME HAVING ANY SAY IN THE DECISION (EMAIL/PHONE RECORDS SHOW THIS). AFTER MY BRAKING UNIT FAILS FOR THE SECOND TIME AND I NOTICED A SIGNIFICANT DROP OFF IN FUEL PERFORMANCE (MPG), I ASKED FOR ANOTHER HYUNDAI REP TO TEST MY FUEL CONSUMPTION. WHEN THE RESULTS PROVED TO BE BETTER THAN I HAD EVER SEEN MY CAR PERFORM, EVER, I AS…

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75.3%
ODI 10994531 · 1,500 mi

ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED…

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78.8%
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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111.1%
ODI 11462848

Same problem with this 2018 Hyundai Sonata Limited Hybrid engine as the already recalled 2017 Sonata’s with the same 4 liter/direct fuel injection engines. At approximately 69,000 miles the problems and check engine light analyzed was done by Auto Zone and Brandon Hyundai (3 times each and finding additional problems each time). I have documentation. P1326 Knock Sensor indicated engine failure problems P0302 Cylinder 2 misfire (occurred next day after repair of this part) U0293 Lost communication with HEV Powertrain control module ( not char…

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240.0%
ODI 11674772

Purchased 2019 after 44,000 miles engine was replaced metal in engine and inverter coolant issue July 2025 117,000 my inverter coolant light came in and off several times then car through all warning lights hev check engine warning shut it down went into limp mode Towed to dealership they checked and cleared codes said it threw 13 codes but after clearing they stated nothing wrong with it As they went to pull car around it happened again this time code was knock sensor which they relaxed at no charge extended warranty They next day afte…

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16.3%
ODI 11610285

On July 15th I was driving away from work and my car suddenly stopped accelerating. I was able to get it towed to a body shop I previously had it repaired at. They said the battery system was blowing a fuse when it would become undrivable. They took it to the local Hyundai dealership where they applied a new software update related to the battery management system. This did not solve the issue, it continues to stop while in traffic and the dealership refuses to do anything to figure out the cause.

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59.1%
ODI 11518105

Incident sounds similar to those experienced with the dual clutch transmissions. November 2022, all of the vehicle warning lights were on and remained on. The vehicle would not move and the transmission selector/shifter was locked in place. Working with the local service/dealership, the vehicle was repaired after 3 weeks with a new transmission shift actuator (or possibly other part). Similarity in the experience and possibility of risk with little information about trends or others in similar situations or resolution. We've had another (Same…

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421.1%
ODI 11551501

Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have rea…

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320.0%
ODI 11679707

The vehicle went in for repair at the dealership early July for a check engine light and DTC error code. It was revving high after being driven for more than 20 min or so and wouldn’t get to above 60 mph. Jerky, dangerous acceleration and deceleration seemingly out of nowhere. The dealership replaced the fuel pump which is what they said was causing the error. Today on August 10th, check engine light popped up again with a DTC error code. Weird acceleration and deceleration and general jerkiness when driving. Scheduled service appointment fo…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
138.4%
ODI 10559603 · 8,700 mi

ELECTRICAL SMELL LIKE MELTING PLASTIC WIRING: FIRST INCIDENT AS NOTED ABOVE; 2ND INCIDENT ON 1/29/2013, MILEAGE 9227-ON VEHICLE START UP (ENGINE WARM AS IT WAS AFTER EARLIER DRIVING) SAME HOT, MELTING WIRE TYPE SMELL COMING THROUGH CLIMATE CONTROL DASH VENTS; 3RD INCIDENT ON 4/12/2013-MILEAGE 12,353-HOT BURNING SMELL THROUGH HEATER VENTS OCCURRING ON/AFTER CLIMBING STEEP HILL FOR A MILE OR SO; 4TH INCIDENT-4/16/2013, MILEAGE 12538, LOCATION OF INCIDENT SAME AS 3RD INCIDENT, SAME HILL CLIMB, SAME SMELL OCCURRING DURING DRIVE. REPORTED TO DEALER.…

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76.5%
ODI 10549958 · 300 mi

WHEN STOPPING AT A RED LIGHT OR A STOP SIGN OR GOING UP A SLIGHT DRIVEWAY THERE IS A LOSS OF POWER WHEN YOU APPLY THE GAS FOR A FEW SECONDS, AND THEN THE CAR SURGES. WE WERE STOPPED BEHIND A CAR AND WHEN WE WENT TO DRIVE AROUND THEM THE CAR WOULD ONLY GO APPROX 1 MPH WITH THE GAS PEDAL FLAT ON THE FLOOR, THEN THE CAR SURGES. THEN AT OTHER TIMES THERE ARE NO PROBLEMS. THE DEALERSHIP IS TRYING TO TELL ME WE ARE DRIVING WITH ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. I DO NOT USE MY LEFT FOOT FOR THE BRAKE. I TRIED TAKING THE CAR OUT OF BLUE M…

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00.0%

No examples available for this selection.

47.5%
ODI 10916773 · 24,000 mi

ON SAT, OCT 1, AT ABOUT 1 PM I WAS ABOUT TO COMPLETE PARKING THE VEHICLE IN THE PARKING LOT OF THE HUNTINGTON BEACH BRANCH OF CHASE BANK. I FORTUNATELY SELECTED A SITE ON FRONT OF A PLANTER SECTION WITH BUSHES, AS OTHERWISE THERE COULD HAVE BEEN INJURIES OR PROPERTY DAMAGE. I WAS ALMOST STOPPED AND WAS ABOUT TO PUT THE GEAR IN PARK, THE CAR SUDDENLY REVVED UP THE ENGINE AND ACCELERATED VIOLENTLY AND WITH GREAT FORCE, PROPELLING THE CAR OVER THE CEMENT CURBS OF THE PLANTER AND LANDED IN THE BUSHES. THE CAR COULD NOT BE REVERSED OUT OF THE BUSHES…

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43.0%
ODI 10920484 · 8,000 mi

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHEN DRIVING THE VEHICLE UP OR DOWN AN HILL, IT FAILED TO MAINTAIN THE DESIRED SPEED. INSTEAD, THE VEHICLE'S SPEED WOULD INCREASE OR DECREASE 5-6 MPH FROM THE DESIRED SPEED. THE CONTACT ALSO STATED THAT THE VEHICLE'S RESUME FEATURE FAILED TO RETURN THE VEHICLE BACK TO THE DESIRED SPEED WHEN DRIVING. THE FEATURE SET THE VEHICLE AT THE AUTOMATIC SET SPEED OF 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DISCOVERED THAT THE SPEED CONTROL ONLY WORKED ON HIGH INCLINE TYPE OF ROAD C…

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33.8%
ODI 11287127 · 39,000 mi

WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND I…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

213.3%
ODI 11575678

The Hyundai Sonata was brought to a stop in a parking lot. When the driver went to put it in park, the vehicle accelerated across the parking lot and smashed into a solid wall. The driver broke her right ankle from standing on the brake pedal. The brakes were ineffective at stopping the vehicle. The collision avoidance system failed to activate or warn of the impending collision. The driver and passenger were severely injured and the car is considered a total loss. There were numerous other injuries sustained. No one outside of the vehicle was …

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222.2%
ODI 11630579

I purchased a new 2024 Hyundai Sonata Hybrid Limited on [XXX]. At about 2000 miles I noticed the speedometer of the car and the WAZE app were reporting different speeds. This is an intermittent problem so sometimes the vehicles speedometer and the WAZE app match and other times the vehicles speedometer and the WAZE App disagree. I've repeatedly taken this car to the dealership where I purchased it complaining about the problem and they can't seem to find a problem. Hyundai documented the problem is with WAZE and there's "DELAY" in the signal…

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19.1%
ODI 11663112

The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles , including Mercedes, GM, and even pickup trucks , pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped …

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine21,500–100,000 mi70,500 mi20
ODI 11039502 · 22,000 mi

WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR…

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ODI 11063312 · 10,000 mi

CAR HAS 10000 MILES. CAME TO A STOPLIGHT AND THE CAR DIED. RADIO WAS ON, DASH WAS DARK. TRIED TO RESTART, NO RESPONSE. TRIED 5 TIMES, ON THE 6TH TIME, ENGINE CAME TO LIFE. CAR HAS BEEN AT THE DEALER FOR THE LAST WEEK; NO FAULT CODE DETECTED ACCORDING TO DEALER. THEY ARE IN TOUCH WITH HYUNDAI.

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ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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Electrical SystemToo few reports for a range62,840 mi4 (sparse)
ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11143355 · 4,664 mi

HEV WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING. I HEARD SOME GRINDING AND A BELT SLIPPING. DIAGNOSED AS GENERATOR PULLEY GRINDING, ALIGNMENT MARKS NOT ALIGNED. IT TOOK FROM 08/31/18 TILL 09/07/18 FOR THE REPAIR TO BE COMPLETED.

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ODI 11481967 · 91,679 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while his daughter was driving approximately 65 MPH, the vehicle shifted into Limp Mode with several unknown warning lights illuminated. The vehicle was towed to the dealer and several DTC codes were cleared and the accelerator pedal assembly was replaced. Shortly after receiving the repair, the failure reoccurred and the vehicle was towed to the dealer another time. The dealer diagnosed the vehicle and determined that max cylinder #7 had failed to cause a knocking in the en…

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Unknown Or OtherToo few reports for a range50,000 mi3 (sparse)
ODI 11244736 · 50,000 mi

DRIVING TO WORK WHEN I HEARD A RATTLING NOISE AND ENGINE LIGHT CAME ON & OFF, THEN I SMELLED AND SAW SMOKE, SO IMMEDIATELY PULLED OUT OF THE FREEWAY TO THE NEAREST EXIT LUCKILY A PARKING LOT BEFORE THE CAR BURST INTO FLAMES.

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ODI 11415348 · 40,000 mi

CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.

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ODI 11462658 · 75,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and ABS warning lights illuminated. Additionally, the check HEV System message was displayed. The vehicle then lost motive power and was not able to restart. The vehicle was towed to the dealer on two separate occasions. The dealer replaced the engine coil and battery; however, the failure recurred. The vehicle was taken back to the dealer and the dealer performed NHTSA Campaign Number: 21V749000 (Exterior Lightning, El…

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Power Train7,000–37,500 mi20,000 mi5
ODI 10993312 · 7,000 mi

DRIVING ON THE FREEWAY AT APX. 65MPH, THE CAR LOST ENGINE POWER AND DISPLAYED A"STOP VEHICLE AND CHECK BRAKES" MESSAGE. I HAD NO POWER TO THE WHEELS, SO COULD NOT SAFELY MOVE OUT OF TRAFFIC AND WAS STUCK IN THE ACTIVE FREEWAY LANE WITH CARS ZIPPING BY. AFTER THE CAR COASTED TO A STOP, I TURNED IF OFF AND BACK ON. POWER RETURNED AND I WAS ABLE TO DRIVE NORMALLY. THE ESC, ABS, AND AUTO HOLD LIGHTS WERE ON, BUT WENT OFF AFTER APX. 15 MINUTES OF DRIVING. THE DEALER COULD NOT FIND ANY PROBLEM NOR WERE ANY ERROR CODES RECORDED IN THE VEHICLE. THIS IS…

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ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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ODI 11094148 · 20,000 mi

ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POW…

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Fuel/Propulsion SystemToo few reports for a range36,500 mi4 (sparse)
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11287127 · 39,000 mi

WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND I…

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SteeringToo few reports for a range65,000 mi3 (sparse)
ODI 11233915 · 65,000 mi

MY VEHICLE HAS 65000 MILES AND THE STEERING WOULD FREEZE UP WHILE DRIVING ON A LOCAL STREET AND ALMOST HAD A COLLISSION. FIRST TIME I NOTICED THE PROBLEM WAS WHEN MY VEHICLE HAD 55000 MILEA AND IT WAS UNDER WARRANTY. THEY REPLACED A PART AT THAT TIME AND NOW JUST 2 MONTHS LATER I HAVE THE SAME PROBLEM BUT THE DEALERSHIP REFUSE TO FIX THE PROBLEM. IT IS A SAFETY ISSUE AND IT STARTED WHILE UNDER WARRANTY. CAN YOU PLEASE HELP ME WITH THIS MATTER.

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ODI 11299316 · 80,000 mi

ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I W…

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ODI 11492626 · 15,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechani…

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Engine And Engine CoolingToo few reports for a range113,248 mi4 (sparse)
ODI 11462218 · 116,495 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, a message indicating a vehicle failure was displayed and the coolant temperature warning light illuminated. The contact stated that as she was veering to the side of the road, she saw white smoke rising up in the rear of the vehicle through the rearview mirror. Another driver also notified the contact of the white smoke. The contact stated that she parked the vehicle and opened the hood but could not determine the cause of the failure. The contact remained o…

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ODI 11497015 · 80,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact s…

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ODI 11666119 · 183,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the contact noticed an abnormal ticking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to the rod bearings failure. The dealer determined that the engine needed to be replaced and informed the contact that the repair was not covered under an unknown recall due to the mileage. The vehicle was not repaired. The manufacturer was not notified of …

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Service BrakesToo few reports for a range32,450 mi2 (sparse)
ODI 11152307 · 25,900 mi

I HAVE A HYUNDAI SONATA HYBRID 2017. THE BRAKING SYSTEM CREATES A HOWLING SOUND WHEN THE BRAKE IS APPLIED. IT HAPPENED INTERMITTENTLY. I SENT MY CAR TO THE HYUNDAI DEALER NEAR ME THREE TIMES. THE PROBLEM WAS NOT RESOLVED. ACCORDING TO THE DEALER TECHNICIANS, THEY WERE INFORMED BY HYUNDAI, THE MANUFACTURER THAT THE SOUND WAS NORMAL. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. I HOPE NHTSA CAN HELP ME TO RESOLVE THIS ISSUE. THANK YOU.

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ODI 11287127 · 39,000 mi

WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND I…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11624634

My 2017 Hyundai Santa hybrid limited it all started with 11 icons appeared on the dash took it to Hyundai dealership Gainesville to be fixed in July of 2024 dropped it off Wednesday they emailed me with a price of 1563.70 I okay it to be fixed. I picked it up that following Saturday no sooner after leaving halfway home the check engine light came on took it back the following Monday they pulled it in the shop no more than 15 minutes later they pulled it out said they fixed it said if it should happen again to bring it back shortly after leavi…

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2024-121None
ODI 11631932

Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This…

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2025-010None

No examples available for this selection.

2025-022None
ODI 11640410

The vehicle had a recall to replace the motor for bearing failure. They replaced my motor at 101,000 miles. The second motor than failed for the exact recall of bearing failure at 65,000 miles on the new motor. They told me that since I had already have done the recall and my car was now out of warranty that I would have to pay 10% of the repair bill for another motor. This second motor should have been included in that recall.

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ODI 11640506 · 66,000 mi

The contact's son owns a 2017 Hyundai Sonata Hybrid. The contact stated that while her son was driving at an undisclosed speed, he smelled a burning odor on the interior of the vehicle, after which he heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the contact was not aware of the diagnostic report. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V727…

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2025-031None
ODI 11649158

FAIL/MALFUNCTION 3/18/25: Internal engine failure diagnosed by local Avondale, AZ Hyundai dealership service - rod bearing failure suspected. Vehicle currently undergoing Bearing Clearance Test to affirm this or any connecting rod issues, with possible need for total engine replacement. When googling "Hyundai Sonata hybrid 2017 internal engine failure," masses of reports generate from consumers with this model, complaining of same defect, as do numerous recalls for such defects that have been mandated for the model with range of years including…

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2025-040None

No examples available for this selection.

2025-051None
ODI 11659977

Driving the vehicle, I was turning right on exit , the steering wheels turn extremely hard. It turn so hard have to pull over on side of the road. Steering light and traction turn on. Cycle the key and vehicle reset light nothing happen. Vehicle do not give fault code after key was cycle.

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2025-062None
ODI 11666119 · 183,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the contact noticed an abnormal ticking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to the rod bearings failure. The dealer determined that the engine needed to be replaced and informed the contact that the repair was not covered under an unknown recall due to the mileage. The vehicle was not repaired. The manufacturer was not notified of …

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ODI 11667237 · 105,000 mi

Odometer Fraud. The contact stated that while attempting to purchase a 2017 Hyundai Sonata Hybrid, it was later discovered that there was a mileage discrepancy. The vehicle was not yet purchased. The vehicle mileage was 87,000, but the contact later discovered that the mileage was 105,000.

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2025-070None

No examples available for this selection.

2025-081None
ODI 11682841

I was drying my car after washing it(I only use products approved for washing and drying vehicles) when a piece of paint on the hood just peeled off. It has not been wrecked or damaged in any way on the hood so I feel it must be a defective paint job from the factory.

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2025-092None
ODI 11686888

Vehicle: 2017 Hyundai Sonata Hybrid – 131,700 miles – Maryland registered While driving, my vehicle displayed the warning “Check Hybrid System. Turn off engine.” The dealer diagnosed a failure of the Hydraulic Control Assembly (ABS/Brake Control Unit). This is a safety-critical braking system. The vehicle is unsafe to drive until repaired. Hyundai previously issued recalls for this same component on earlier Sonata Hybrid models (2011–2015), due to risk of brake failure and fire. My 2017 vehicle is experiencing the exact same failure, yet is n…

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ODI 11688690

The engine shut off on the highway on two different days. Vehicle was going between 65 and 70 mph. The vehicle engine shut down and all the warning lights came on. Every one. The vehicle still moved but nothing inside worked, it ran on battery mode for the 17 miles to the dealership with a maximum speed of 60 mph. The risk was the immediate unresponsiveness of the vehicle and the sudden and immediate reduction in speed and power. It presented itself twice in about 2,000 miles. The dealership charged a 491$ diagnostic and found all the warni…

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2025-100None

No examples available for this selection.

2025-111None
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

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2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11731393

2/25/2026 vehicle was put in service for a safety warranty recall. 2/26/2026 Hyundai approved the replacement of the engine, but there were costs involved that I was responsible for (approx. $800). 3/9/2026 I was informed by Hyundai the vehicle was complete, and would now last "for another 200,000 miles". I picked up the vehicle and only drove 5+ miles from the dealership when the vehicle’s motor completely shut down, putting me in a VERY UNSAFE driving condition, almost causing a serious accident. Vehicle was returned to Hyundai the same day a…

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2026-050None

No examples available for this selection.

2026-061None
ODI 11743355

The Hybrid Electric Vehicle (HEV) system in my 2017 Hyundai Sonata Hybrid Limited malfunctioned. On three separate occasions, the HEV warning light illuminated while I was driving on the highway, followed by a sudden loss of power. The vehicle stalled and stopped running, leaving it inoperable. The incidents occurred in approximately August 2022, November 2023, and February 2026. The vehicle is available for inspection upon request. Each incident occurred while driving on a highway. The vehicle suddenly lost power and stalled in moving traffic…

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-091None
ODI 11761394 · 110,000 mi

The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle experienced excessive oil consumption with an abnormal burning odor. The vehicle was taken to a dealer, and an oil consumption test was performed. The contact was informed that the vehicle passed the inspection. While driving later, the vehicle stalled and was taken back to the dealer, where it was determined that the vehicle was consuming an excessive amount of engine oil, and several DTC including the Knock Sensor Detection System (KSDS) were found. The contact stated…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2022: 13 complaints · 2023: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223813
20233915
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221900
20231500

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemUnknown Or OtherPower TrainFuel/Propulsion SystemSteeringEngine And Engine CoolingService Brakes
Engine—
9
ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11471512

After travelling on the highway for approximately 1 hour the HEV light along with several other lights came on and the engine powered down. The instructions were to turn off the engine immediately . Luckily I was in the right lane and was able to get to the shoulder of the highway and turn off the engine. Tried several times to restart, but same message came up to turn off engine. Had it towed to closest Hyundai dealer for service. They couldn't look at it immediately, but according to them it started the next day and they drove it around (loca…

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ODI 11531219

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07…

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3
ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

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ODI 11543751

This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attachi…

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ODI 11611961

This is the seventh occurrence of complete loss of power while driving on the interstate. The hybrid system warning activated, followed by the engine shutting down, and all dashboard lights illuminated with alerts indicating "Shut Off Engine/HEV." An 18 wheeler was pulling out from the shoulder as I was losing power and barely missed getting crushed. The former problems have all been at interstate speeds with similar accident avoided. The service history clearly demonstrates that Hyundai has repeatedly attempted to address this issue by replac…

Look up ODI 11611961 at NHTSA ↗

5
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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ODI 11094148 · 20,000 mi

ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POW…

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ODI 11520073

2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.

Look up ODI 11520073 at NHTSA ↗

3
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

Look up ODI 11067273 at NHTSA ↗

ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11531219

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07…

Look up ODI 11531219 at NHTSA ↗

2
ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

Look up ODI 11484986 at NHTSA ↗

ODI 11492626 · 15,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechani…

Look up ODI 11492626 at NHTSA ↗

00
Electrical System
9
ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

Look up ODI 11124591 at NHTSA ↗

ODI 11471512

After travelling on the highway for approximately 1 hour the HEV light along with several other lights came on and the engine powered down. The instructions were to turn off the engine immediately . Luckily I was in the right lane and was able to get to the shoulder of the highway and turn off the engine. Tried several times to restart, but same message came up to turn off engine. Had it towed to closest Hyundai dealer for service. They couldn't look at it immediately, but according to them it started the next day and they drove it around (loca…

Look up ODI 11471512 at NHTSA ↗

ODI 11531219

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07…

Look up ODI 11531219 at NHTSA ↗

—
3
ODI 11543751

This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attachi…

Look up ODI 11543751 at NHTSA ↗

ODI 11546965

I first experienced HEV hybrid system issue back in 2022. I took my sonata to the dealership which they had over a month to try to fix the problem which they did for the time. Now a year later I’m back with the same issues and the dealer basically saying they can’t see my car for a month then don’t know how long it’s going to take to fix the issues if the even. Nobody can really tell me what’s wrong with my car. This the second time it’s been a safety hazard while driving on the interstate and the system malfunctions causing a hazard to me and …

Look up ODI 11546965 at NHTSA ↗

ODI 11556999

In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could no…

Look up ODI 11556999 at NHTSA ↗

2
ODI 11553536

Engine Shut Off Without Warning problem of the 2017 Hyundai Sonata Hybrid While driving the car on the freeway, it will jerk forward and then shortly after lose power. I pull over (luckily haven't been killed yet) on the side of the freeway. I've taken my car to a Hyundai dealership third times. All Three time I was stranded on a busy california highway. I have looked into this warning over a year and no one seems to know the problem. This should be a recall and all Hyundai dealers should be made aware of what this warning is. We as Hyunda…

Look up ODI 11553536 at NHTSA ↗

ODI 11612120

While driving, car started to lose power. Warning lights started flashing to turn off vehicle to recharge battery. Car lost all power. Car was towed to dealership. Dealer started diagnostic testing, and first thing that was noted is that all oil had drained from car and that crank shaft may now be damaged. Prior to incident, no warning lights came on for service, engine or oil lamp. Dealer and internet searched confirm this has been happening to this model recently.

Look up ODI 11612120 at NHTSA ↗

3
ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

Look up ODI 11124591 at NHTSA ↗

ODI 11531219

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07…

Look up ODI 11531219 at NHTSA ↗

ODI 11556999

In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could no…

Look up ODI 11556999 at NHTSA ↗

1
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

Look up ODI 11702030 at NHTSA ↗

0
1
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

Look up ODI 11702030 at NHTSA ↗

Unknown Or Other
3
ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

Look up ODI 11484986 at NHTSA ↗

ODI 11543751

This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attachi…

Look up ODI 11543751 at NHTSA ↗

ODI 11611961

This is the seventh occurrence of complete loss of power while driving on the interstate. The hybrid system warning activated, followed by the engine shutting down, and all dashboard lights illuminated with alerts indicating "Shut Off Engine/HEV." An 18 wheeler was pulling out from the shoulder as I was losing power and barely missed getting crushed. The former problems have all been at interstate speeds with similar accident avoided. The service history clearly demonstrates that Hyundai has repeatedly attempted to address this issue by replac…

Look up ODI 11611961 at NHTSA ↗

3
ODI 11543751

This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attachi…

Look up ODI 11543751 at NHTSA ↗

ODI 11546965

I first experienced HEV hybrid system issue back in 2022. I took my sonata to the dealership which they had over a month to try to fix the problem which they did for the time. Now a year later I’m back with the same issues and the dealer basically saying they can’t see my car for a month then don’t know how long it’s going to take to fix the issues if the even. Nobody can really tell me what’s wrong with my car. This the second time it’s been a safety hazard while driving on the interstate and the system malfunctions causing a hazard to me and …

Look up ODI 11546965 at NHTSA ↗

ODI 11556999

In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could no…

Look up ODI 11556999 at NHTSA ↗

—0
3
ODI 11415348 · 40,000 mi

CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.

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ODI 11556999

In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could no…

Look up ODI 11556999 at NHTSA ↗

ODI 11631932

Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This…

Look up ODI 11631932 at NHTSA ↗

1
ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

Look up ODI 11484986 at NHTSA ↗

00
Power Train
5
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

Look up ODI 11067273 at NHTSA ↗

ODI 11094148 · 20,000 mi

ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POW…

Look up ODI 11094148 at NHTSA ↗

ODI 11520073

2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.

Look up ODI 11520073 at NHTSA ↗

2
ODI 11553536

Engine Shut Off Without Warning problem of the 2017 Hyundai Sonata Hybrid While driving the car on the freeway, it will jerk forward and then shortly after lose power. I pull over (luckily haven't been killed yet) on the side of the freeway. I've taken my car to a Hyundai dealership third times. All Three time I was stranded on a busy california highway. I have looked into this warning over a year and no one seems to know the problem. This should be a recall and all Hyundai dealers should be made aware of what this warning is. We as Hyunda…

Look up ODI 11553536 at NHTSA ↗

ODI 11612120

While driving, car started to lose power. Warning lights started flashing to turn off vehicle to recharge battery. Car lost all power. Car was towed to dealership. Dealer started diagnostic testing, and first thing that was noted is that all oil had drained from car and that crank shaft may now be damaged. Prior to incident, no warning lights came on for service, engine or oil lamp. Dealer and internet searched confirm this has been happening to this model recently.

Look up ODI 11612120 at NHTSA ↗

0—
1
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

Look up ODI 11067273 at NHTSA ↗

1
ODI 11299316 · 80,000 mi

ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I W…

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00
Fuel/Propulsion System
3
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11531219

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07…

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3
ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11531219

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07…

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ODI 11556999

In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could no…

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3
ODI 11415348 · 40,000 mi

CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.

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ODI 11556999

In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could no…

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ODI 11631932

Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This…

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1
ODI 11067273 · 5,500 mi

1: AT THE BEGINNING OF OCTOBER 210, WHEN THE MOTORWAY EXITS FROM EAST TO WEST, SUDDENLY THE ENGINE DOES NOT WORK (PICTURED) AND THE CAR DECELERATES DIRECTLY FROM 70 MILES TO 30 MILES. THE BRAKES CAN NOT WORK FULLY. STEP ON THE GAS PEDAL MUST STEP ON MULTIPLE STEPS TO RELAX THE THROTTLE, DEPRESS THE ACCELERATOR AGAIN, FROM THE SECOND MOVE TO MOST OF THE MOST OUTSIDE HIGH-SPEED, DO NOT KNOW DO NOT KNOW ABOUT THE CRASH ABOVE THE SPEED. SUCH A HIGH SPEED, I GO HOME, STOP THE FLAME, AND THEN OPEN EVERYTHING IS NORMAL. LATER, DEALER REPAIR CAN NOT FI…

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—00
1
ODI 11287127 · 39,000 mi

WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND I…

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Steering
2
ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

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ODI 11492626 · 15,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechani…

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1
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

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1
ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

Look up ODI 11484986 at NHTSA ↗

1
ODI 11299316 · 80,000 mi

ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I W…

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0—0
1
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

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Engine And Engine Cooling000000—0
Service Brakes0
1
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

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00
1
ODI 11287127 · 39,000 mi

WHILE DRIVING ON THE HIGHWAY, A NOTICE WAS SHOWN ON THE DASHBOARD THAT THE HYBRID SYSTEM AND CRUISE CONTROL SYSTEM WERE NO LONGER FUNCTIONAL. THE VEHICLE THEN STARTED TO ACCELERATE, UPHILL, WITHOUT THE GAS PEDAL BEING ENGAGED. THE VEHICLE WAS TAKEN OFF THE HIGHWAY AND WHEN COMING TO A NEAR COMPLETE STOP THE VEHICLE STOPPED WORKING COMPLETELY. AFTER RESTARTING THE VEHICLE AND DRIVING IT TO A SAFE PLACE TO PARK A NOTICE INDICATED THE BREAKS WERE NO LONGER FUNCTIONAL. THE CAR WAS SUBSEQUENTLY TOWED. THE VEHICLE HAS HAD NUMEROUS REPAIRS SINCE AND I…

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1
ODI 11702030

While traveling 40 mph, car flashes a warning, "Check Hybrid System", and then the car shuts off. No power steering and brakes are difficult. The warning is only 3-5 seconds before everything shuts down. This is definitely a hazard to myself and others. If in traffic at higher speeds, there would certainly be an accident with devastating results.

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

37 mentions · 46.3% of complaints

Median mileage: 80,000 mi (24 usable records).

ODI 11124591 · 34,000 mi

ON THIS PAST LABOR DAY, WHICH WAS 9/3/2018, I PULLED INTO A GAS STATION TO REFUEL MY CAR. SHUT OFF CAR AND HAD KEY FOB WITH ME. PUMPED THE FUEL AND GOT BACK IN THE CAR. NOTHING. CAR WAS INOPERABLE. PRESSED THE START BUTTON, PRESSED THE BRAKES, SHIFTED FROM DRIVE TO NEUTRAL AND BACK, PRESSED THE BRAKE AND THE START BUTTON AGAIN AND NOTHING. DASHBOARD LIT UP LIKE A CHRISTMAS TREE WITH THE KEY FOB LIGHT ON, THE CHECK ENGINE LIGHT ON, ETC. CALLED BLUELINK. THEY TRANSFERRED ME TO A "PHONE PROMPT" SWITCHBOARD. PROBLEM IS THE PHONE SCREEN WOU…

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ODI 11143355 · 4,664 mi

HEV WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING. I HEARD SOME GRINDING AND A BELT SLIPPING. DIAGNOSED AS GENERATOR PULLEY GRINDING, ALIGNMENT MARKS NOT ALIGNED. IT TOOK FROM 08/31/18 TILL 09/07/18 FOR THE REPAIR TO BE COMPLETED.

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ODI 11143359 · 4,854 mi

HEV WARNING LIGHT CAME ON WHEN I STARTED MY CAR. I HEARD A SUCKING AIR SOUND AT WHICH TIME I TURNED OFF THE CAR. I THEN RESTARTED AND NO WARNING LIGHTS WERE ON. LATER THAT DAY WHILE DRIVING HOME THE WARNING LIGHT CAME BACK ON. I PULLED THE CODES AND IT SHOWED P0105 AND P0107. DEALER INSPECTED AND FOUND THE EGR PIPE(C) SEPARATED FROM FLANGE CAUSING UNMETERED AIR LEAK. REPAIRS TOOK FROM 09/26/18-10/02/18

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

14 mentions · 17.5% of complaints

Median mileage: 80,000 mi (7 usable records).

ODI 11299316 · 80,000 mi

ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I W…

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ODI 11456179 · 75,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while her husband was driving 65 MPH, the vehicle began to shake and lost motive power. The contact stated that her husband pulled off the highway safely. The driver then attempted to re-enter the highway, there was a loud bang from the engine that shook the vehicle. The vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to a dealer and diagnosed. The dealer service manager informed the contact that the failure was related to NHTSA Campaig…

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ODI 11492626 · 15,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechani…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

5 mentions · 6.3% of complaints

Median mileage: 47,500 mi (2 usable records).

ODI 11299316 · 80,000 mi

ON 7/17/19 MY CAR LOST POWER WHILE DRIVING ON CITY STREET. UNABLE TO STEER OR CONTROL VEHICLE. TOOK TO DEALER WHO SAID THERE WERE NO ERROR CODES SHOWN AND THAT IT WAS THE ELECTRIC OIL PUMP. ON 8/12/19, THE SAME THING HAPPENED WHILE DRIVING ON EXPRESSWAY. COMPLETE POWER FAILURE WHILE VEHICLE WAS IN MOTION. UNABLE TO STEER OR CONTROL CAR. TOOK BACK TO DEALER. AGAIN, NO ERROR CODES FOUND. THEY LATER CLAIMED THAT A RELAY HAD MELTED AND THAT WAS THE PROBLEM. ON 12/28/19, AGAIN DRIVING 70MPH ON BUSY EXPRESSWAY, VEHICLE LOST ALL POWER AND I W…

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ODI 11484986

My wife and I have been having an intermittent but constant problem with our steering mechanism which our dealer says they cannot replicate and therefore cannot resolve. This constant problem is one that MANY Sonata Hybrid owners have reported online. Our experience is having the steering wheel seize, flashing lights during which the red steering wheel icon with an exclamation point remains on. Our experiences have been in our mobile home park when we are turning left. The last two incidents were when we were blocking our street and vehicle…

Look up ODI 11484986 at NHTSA ↗

ODI 11492626 · 15,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechani…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 2.5% of complaints

Median mileage: 22,000 mi (1 usable records).

ODI 11039502 · 22,000 mi

WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR…

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ODI 11624634

My 2017 Hyundai Santa hybrid limited it all started with 11 icons appeared on the dash took it to Hyundai dealership Gainesville to be fixed in July of 2024 dropped it off Wednesday they emailed me with a price of 1563.70 I okay it to be fixed. I picked it up that following Saturday no sooner after leaving halfway home the check engine light came on took it back the following Monday they pulled it in the shop no more than 15 minutes later they pulled it out said they fixed it said if it should happen again to bring it back shortly after leavi…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 2.5% of complaints

Median mileage: 52,000 mi (1 usable records).

ODI 11494109 · 52,000 mi

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that the vehicle was taken to a Kia dealer for oil change and brake fluid flush; however, upon test driving the vehicle after the service, the brake pedal was depressed but went to the floorboard, and the vehicle responded with a significant delay. The Kia dealer was notified of the failure, but the vehicle was not repaired. The contact stated that the failure persisted while driving. There was no warning light illuminated. Additionally, the contact stated that the Kia dealer had…

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ODI 11686888

Vehicle: 2017 Hyundai Sonata Hybrid – 131,700 miles – Maryland registered While driving, my vehicle displayed the warning “Check Hybrid System. Turn off engine.” The dealer diagnosed a failure of the Hydraulic Control Assembly (ABS/Brake Control Unit). This is a safety-critical braking system. The vehicle is unsafe to drive until repaired. Hyundai previously issued recalls for this same component on earlier Sonata Hybrid models (2011–2015), due to risk of brake failure and fire. My 2017 vehicle is experiencing the exact same failure, yet is n…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

2 mentions · 2.5% of complaints

Median mileage: 110,000 mi (1 usable records).

ODI 11592774

Excessive oil consumption. Engine makes knocking sound. Check engine light and/or oil light come off & on. Over heat light & HEV LIGHT. Bought car brand new in Sep2017. December 2017 car was in shop for a month. Ever since that incident, car has been in & out the dealership for same issues. Car has been serviced only by Hyundai dealerships. Currently my car has been in the shop awaiting repairs since end of February 2024. I keep getting the delay in parts excuse. Hyundai claims my car does not fall under their lawsuit for engine replacement n…

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ODI 11761394 · 110,000 mi

The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle experienced excessive oil consumption with an abnormal burning odor. The vehicle was taken to a dealer, and an oil consumption test was performed. The contact was informed that the vehicle passed the inspection. While driving later, the vehicle stalled and was taken back to the dealer, where it was determined that the vehicle was consuming an excessive amount of engine oil, and several DTC including the Knock Sensor Detection System (KSDS) were found. The contact stated…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Fuel smell or leak mentions

1 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11631932

Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

1 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11553536

Engine Shut Off Without Warning problem of the 2017 Hyundai Sonata Hybrid While driving the car on the freeway, it will jerk forward and then shortly after lose power. I pull over (luckily haven't been killed yet) on the side of the freeway. I've taken my car to a Hyundai dealership third times. All Three time I was stranded on a busy california highway. I have looked into this warning over a year and no one seems to know the problem. This should be a recall and all Hyundai dealers should be made aware of what this warning is. We as Hyunda…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b