| Engine | 1869.2%ODI 10873672I SAW ENGINE POWERTRAIN PROBLEM LIGHT ON MY CAR SCREEN. SO I WENT TO CAPITAL HILL HYNDAI DEALER. I WAITED MORE THAN 6,5HOUR WITH EATING BREAKFAST AND LUNCH AT NEAR MALL. HYUNDAI EXPLAINED JUST GAS CAP TIGHTING PROBLEM. THEY NEVER EXPLAINED THE PROCESS ABOUT SIX AND HALF HOUR FIXING. I NEED DETAIL EXPLANATION ABOUT SIX HOUR FIXING PROCESS AND SINCERE APOLOGY ABOUT THE ENGINE PROBLEM SIGN IN ONE WEEK AFTER BUYING NEW CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR Look up ODI 10873672 at NHTSA ↗ | 1753.1%ODI 10938754 · 1,858 miFIRST EXTENDED DRIVE OF NEW CAR, CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER FOR SERVICE, WAS TOLD I HAD "BAD FUEL" THAT THEY TESTED A SAMPLE AND FOUND E85 (ETHANOL) IN IT, WHICH IS NOT COVERED BY HYUNDAI NEW CAR WARRANTY FOR PLUG-IN HYBRID ELECTRIC VEHICLES. I PAID $828 TO HAVE FUEL DRAINED AND REPLACED, FUEL INJECTION CLEANING, AND DECARBONIZING AND THROTTLE BODY CLEANING. CHECK ENGINE LIGHT WENT AWAY, BUT TURNED BACK ON A FEW DAYS LATER. AGAIN TOOK IT TO DEALER BUT THEY WERE UNABLE TO GET IT TO TURN ON AFTER I LEFT IT, SO RETURNED THE … Look up ODI 10938754 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 120.0%ODI 11492604I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived t… Look up ODI 11492604 at NHTSA ↗ |
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| Electrical System | 1246.2%ODI 11024125 · 32,284 miMY SONATA PHEV HAD HYBRID SYSTEM FAILED NOT ONCE, BUT TWICE WITHIN A SPAN OF 1.5 MONTHS. IT'S BEEN HARDLY 1.5 YEARS SINCE I HAD BOUGHT THIS CAR. IN BOTH CASES THE CHECK HYBRID SYSTEM WARNING COMES UP AND ENGINE LOOSES TOTAL POWER. THE 1ST TIME IT HAPPENED, IT WAS IN THE MIDDLE OF A BUSY 405 FREEWAY AND WAS LEFT ALL OF A SUDDEN WITH NO POWER ON THE ENGINE. EXTREMELY DANGEROUS AND LIFE THREATENING PROBLEM TO FACE WITH. WITH WHATEVER POWER WAS LEFT, WAS ABLE TO COAST TO THE RAMP ON THE RIGHT. STOPPING ANYWHERE IN 405 FREEWAY IS ABSOLUTELY DANGEROU… Look up ODI 11024125 at NHTSA ↗ | 1134.4%ODI 10966358 · 2,900 miON 3/15/2017 AROUND 8AM, I STARTED MY CAR TO LEAVE FOR WORK AND THE CAR SHOWED A WARNING "CHECK HYBRID SYSTEM" AND THE CORRESPONDING WARNING LIGHT CAME ON. THE GASOLINE ENGINE ALSO STARTED RIGHT AWAY AND STAYED ON, EVEN THOUGH THE EV BATTERY WAS FULL. THE ENGINE REMAINED ON THROUGHOUT MY COMMUTE TO WORK AND BACK TO HOME IN THE EVENING. I PLUGGED THE CAR IN MY GARAGE FOR CHARGING OVERNIGHT WITH THE TIMER SET TO START THE CHARGING AT 10PM. AROUND 10:45PM, MY WIFE AND I OPENED THE INTERNAL GARAGE DOOR FROM INSIDE THE HOUSE AND IMMEDIATELY SMELLED … Look up ODI 10966358 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 240.0%ODI 11492604I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived t… Look up ODI 11492604 at NHTSA ↗ |
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| Unknown Or Other | 519.2%ODI 11013127 · 16,700 miTHE VEHICLE WILL NOT CHARGE THE HYBRID BATTERY WHEN PROPERLY PLUGGED IN, WITH EITHER 110V OR 220V PLUG. THIS HAPPENED PREVIOUSLY AND HYUNDAI REPAIRED IT WITH A PART COSTING AROUND $2,000 THEY TOLD ME (IT WAS UNDER WARRANTY AND COST ME NOTHING). HAS BEEN IN THE SHOP CONTINUALLY SINCE JULY 7, 2017 (31 DAYS!) THIS TIME. THE VEHICLE WAS STATIONARY, IN MY GARAGE. THIS PROBLEM WAS NOTICED IN THE PAST (NOT CHARGING OVERNIGHT), BUT NEVER STAYED A PROBLEM--I WAS ABLE TO GET IT TO CHARGE USUALLY THE VERY NEXT DAY. THIS CURRENT PROBLEM BEGAN AROUND JULY 3… Look up ODI 11013127 at NHTSA ↗ | 721.9%ODI 11091575 · 40 mi2017 HYUNDAI SONATA PLUG IN FEATURE FORWARD COLLISION WARNING ON FRONT STICKER SHOULD HAVE ALSO SAID IT ONLY WORKS ABOVE 25MPH AND IT DOES NOT ACTIVATE WARNING SOON ENOUGH SO I THINK ITS CRASH ZONE AND SHOUDL BE ADJUSTABLE AND TESTABLE IT IS NOT NTSB I HOPE CAN HELP MANUFACTURE A STANDARD TERMINOLOGY WHEN IT COME TO SALES AND RELEASE OF HYUNDAI LIABLE IN CASE FAILURE , YES I KNOW THEY WILL NOT COVER FAILURE UNDER MANY CONDITIONS, BUT THE SYSTEM I BROUGHT TO HYUNDAI 2X ONE IN JULY 2017 AND ONE IN MAR 2018 I WAS TOLD FRONTSIDE COLLISION W… Look up ODI 11091575 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 120.0%ODI 11353282 · 56 miTHE TOUCH SCREEN RADIO IS INEFFECTIVE WHEN TUNING TO SIRIUSXM. IT JUST SITS ON UPDATING AND NOTHING ELSE YOU PRESS WORKS. I HAVE HAD MULTIPLE MECHANICS LOOK AT IT, PULLED FUSES, RESETS AND NOTHING FIXES THE ISSUE. FROM RESEARCH ONLINE IT APPEARS THIS HAS BEEN AN ONGOING ISSUE FOR YEARS WITH HYUNDAI TOUCH SCREENS. THEY SAY THERE'S NOTHING THEY CAN DO, BUT I LITERALLY JUST BOUGHT THE CAR. Look up ODI 11353282 at NHTSA ↗ |
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| Fuel/Propulsion System | 27.7%ODI 11088803 · 37,000 miENGINE/ELECTRICAL SHUT DOWN OCCURRED ON INTERSTATE AT HIGH SPEED IN TRAFFIC MAY 2017 NARROWLY MISSED BEING HIT FROM BEHIND. MULTIPLE ISSUES WITH CHECK ENGINE LIGHT, RELAY WAS REPLACED. WORKED FOR AWHILE. NOW (APRIL 2018) BACK IN SHOP FOR SAME PROBLEM - ENGINE SHUT DOWN AND WOULD NOT START HAD TO HAVE TOWED TO HYUNDAI DEALER. CHECKED RECALLS, FOUND THEY KNOW THERE IS A PROBLEM BUT NO REMEDY FOR IT. WOULD APPRECIATE A BUY BACK PLEASE. CAN'T SELL IT OR TRADE IT KNOWING IT IS DANGEROUS. CASE #10258851 Look up ODI 11088803 at NHTSA ↗ | 618.8%ODI 10966358 · 2,900 miON 3/15/2017 AROUND 8AM, I STARTED MY CAR TO LEAVE FOR WORK AND THE CAR SHOWED A WARNING "CHECK HYBRID SYSTEM" AND THE CORRESPONDING WARNING LIGHT CAME ON. THE GASOLINE ENGINE ALSO STARTED RIGHT AWAY AND STAYED ON, EVEN THOUGH THE EV BATTERY WAS FULL. THE ENGINE REMAINED ON THROUGHOUT MY COMMUTE TO WORK AND BACK TO HOME IN THE EVENING. I PLUGGED THE CAR IN MY GARAGE FOR CHARGING OVERNIGHT WITH THE TIMER SET TO START THE CHARGING AT 10PM. AROUND 10:45PM, MY WIFE AND I OPENED THE INTERNAL GARAGE DOOR FROM INSIDE THE HOUSE AND IMMEDIATELY SMELLED … Look up ODI 10966358 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 360.0%ODI 11365546 · 24,922 miTHE MESSAGE "HYBRID SYSTEM FAILURE" SUDDENLY DISPLAYED AND THE VEHICLE LOST POWER AND STALLED. THIS OCCURED ON HYW (65MPH) AND NEARLY CAUSED WRECK FROM BEHIND Look up ODI 11365546 at NHTSA ↗ |
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| Power Train | 311.5%ODI 11044785 · 21,000 miVEHICLE WAS IN MOTION WHEN THE PHEV WARNING ILLUMINATED AND THE GASOLINE ENGINE SHUT OFF. THE VEHICLE LOST ALL PROPULSION. IT REFUSED TO ENGAGE THE GASOLINE OR ELECTRIC MOTOR TO MOVE OUT OF A DANGEROUS SITUATION. THE VEHICLE WAS TOWED TO THE HYUNDAI DEALER WHERE IT WAS DIAGNOSED AS A FAILED HYBRID BATTERY. Look up ODI 11044785 at NHTSA ↗ | 412.5%ODI 11091575 · 40 mi2017 HYUNDAI SONATA PLUG IN FEATURE FORWARD COLLISION WARNING ON FRONT STICKER SHOULD HAVE ALSO SAID IT ONLY WORKS ABOVE 25MPH AND IT DOES NOT ACTIVATE WARNING SOON ENOUGH SO I THINK ITS CRASH ZONE AND SHOUDL BE ADJUSTABLE AND TESTABLE IT IS NOT NTSB I HOPE CAN HELP MANUFACTURE A STANDARD TERMINOLOGY WHEN IT COME TO SALES AND RELEASE OF HYUNDAI LIABLE IN CASE FAILURE , YES I KNOW THEY WILL NOT COVER FAILURE UNDER MANY CONDITIONS, BUT THE SYSTEM I BROUGHT TO HYUNDAI 2X ONE IN JULY 2017 AND ONE IN MAR 2018 I WAS TOLD FRONTSIDE COLLISION W… Look up ODI 11091575 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 240.0%ODI 11492604I was traveling on a highway when a "hybrid system warning" suddenly appeared on the dashboard. Every dashboard warning light illuminated. The car began to lose power. I exited the highway immediately and the car began to have sporadic power and was "lurching." I immediately pulled onto the shoulder and at that time another warning on the dash appeared within a minute or two of the first warning that said "shut engine off." The computer screen began to flash on and of and the windows would not roll up smoothly. When the tow truck arrived t… Look up ODI 11492604 at NHTSA ↗ |
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| Hybrid Propulsion System | 311.5%ODI 11472475 · 120,000 miThe contact owns a 2016 Hyundai Sonata Plug-In Hybrid. The contact stated while the vehicle was approaching a stop sign, the vehicle stalled. The contact stated there was no warning light illuminated. The vehicle was not drivable. The contact stated he manually pushed the vehicle to the side of the roadway. The contact went back with his trailer and trailered the vehicle to the local dealer where it was diagnosed with needing the Hybrid control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure.… Look up ODI 11472475 at NHTSA ↗ | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
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| Electronic Stability Control (Esc) | 00.0%No examples available for this selection. | 13.1%ODI 11079939 · 12,470 mi14 MARCH 2018 10:30 AM, 70 MPH ON US 101 TO SAN FRANCISCO, HEV MODE, RAINY WEATHER, 4 PASSENGERS FOR A BUSINESS MEETING. CAR STEERING SHUDDERED AS IF THE TIRES SLIPPED AND SPUN ON THE WET PAVEMENT. ESC, BRAKE, AND AUTO HOLD LIGHTS TURNED YELLOW. WAS ABLE TO DRIVE THE CAR NORMALLY TO REACH DESTINATION, PARKED, ATTENDED MEETING, AND STARTED DRIVING BACK HOME WITH MY PASSENGERS AT 3PM. ESC, BRAKE, AND AUTO HOLD LIGHTS WERE STILL ON. HEV MODE. 30 MINUTES LATER, I-280 AT 65+ MPH, ENGINE POWER DRASTICALLY REDUCED ABRUPTLY, CAR STARTED TO SLOW DOWN A… Look up ODI 11079939 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
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| Forward Collision Avoidance | 00.0%No examples available for this selection. | 13.1%ODI 11089955 · 13,000 miTL* THE CONTACT OWNS A 2017 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT SIDE COLLISION WARNING SYSTEM FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. Look up ODI 11089955 at NHTSA ↗ | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
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