Auto Recall Watch
U.S. public vehicle records

2011 Hyundai VERACRUZ problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

106 owner complaints analyzed

4 distinct recall campaigns

92,015 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 64 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 39 of 106 complaints (36.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation1917.9%
Electrical and battery issues1615.1%
Braking behavior98.5%
Transmission and shifting43.8%
Steering behavior43.8%
Fuel system concerns10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
39
Electrical System
31
Engine And Engine Cooling
26
Unknown Or Other
6
Electrical System:Alternator/Generator/Regulator
5
Fuel/Propulsion System
5
Exterior Lighting
4
Service Brakes, Hydraulic
4
Component breakdown data
CategoryCount
Engine39
Electrical System31
Engine And Engine Cooling26
Unknown Or Other6
Electrical System:Alternator/Generator/Regulator5
Fuel/Propulsion System5
Exterior Lighting4
Service Brakes, Hydraulic4

Engine: 39; Electrical System: 31; Engine And Engine Cooling: 26; Unknown Or Other: 6; Electrical System:Alternator/Generator/Regulator: 5; Fuel/Propulsion System: 5; Exterior Lighting: 4; Service Brakes, Hydraulic: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
8
50,000 to 74,999
9
75,000 to 99,999
13
100,000 to 149,999
14
150,000 and above
14
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9998
50,000 to 74,9999
75,000 to 99,99913
100,000 to 149,99914
150,000 and above14

Under 25,000: 6; 25,000 to 49,999: 8; 50,000 to 74,999: 9; 75,000 to 99,999: 13; 100,000 to 149,999: 14; 150,000 and above: 14

100,000 to 149,999 miles has the most reports with usable mileage (14). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
3
2012
3
2013
6
2014
8
2015
5
2016
3
2017
6
2018
8
2019
3
2020
1
2021
45
2022
4
2023
5
2024
4
2025
2
Complaints over time data
CategoryCount
20113
20123
20136
20148
20155
20163
20176
20188
20193
20201
202145
20224
20235
20244
20252

2011: 3; 2012: 3; 2013: 6; 2014: 8; 2015: 5; 2016: 3; 2017: 6; 2018: 8; 2019: 3; 2020: 1; 2021: 45; 2022: 4; 2023: 5; 2024: 4; 2025: 2

Pattern summary

Engine leads the component reports. Engine operation appears in 19 complaint narratives. Electrical and battery issues appears in 16 complaint narratives. Braking behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10519790 · 2013-06-14 (June 14, 2013)

THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF POWER REQUIRING EMERGENCY TOWING SERVICES. MY SERVICE EMPLOYEE WAS WELL AWARE OF THIS MALFUNCTION PREVIOUSLY REPORTED BY OTHER OWNERS. HE KNEW EXACTLY WHAT THE PROBLEM WAS AS SOON AS I DESCRIBED THESE EVENTS. I NOW HAVE…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10519790 at NHTSA ↗

Owner report 10882535 · 2016-07-05 (July 5, 2016)

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ON THE PASSENGER SIDE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Owner-reported narrative. 50,000 miles reported. Look up ODI 10882535 at NHTSA ↗

Owner report 10560937 · 2014-01-22 (January 22, 2014)

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

Owner-reported narrative. 27,499 miles reported. Look up ODI 10560937 at NHTSA ↗

Owner report 10447654 · 2012-02-12 (February 12, 2012)

I PULLED INTO A GAS STATION AT A LOW SPEED; THERE WERE FOUR PUMPS IN LINE. AT THE FIRST ONE A CAR WAS BEING FUELED SO I WANED TO MOVE TO THE SECOND PUMP. WHEN I STARTED TO BRAKE THE CAR KEPT MOVING FORWARD THEN I WAS PRACTICALLY STANDING ON THE BRAKE BUT THE CAR KEPT MOVING CAUSING ME TO HIT THE STATIONARY CAR. ACCORDING TO THE POLICE REPORT HER DAMAGE WAS MINOR; MINE WAS MODERATE. THE OFFICER STATED IN THE REPORT I WAS INATTENTIVE REGARDLESS OF ME TELLING HIM TWICE ABOUT THE BRAKING AND/OR ACCELERATION PROBLEM. HYUNDAI SENT AN "INDEPENDENT" T…

Owner-reported narrative. Look up ODI 10447654 at NHTSA ↗

Owner report 10564194 · 2014-02-13 (February 13, 2014)

THIS REPORT IS BEING FILED OUT OF MY CONCERN FOR THE TRANSMISSION'S INTEGRITY AND PERFORMANCE; A PROBLEM THAT DOESN'T SEEM TO EXIST TO DEALERSHIP MAINTENANCE PERSONNEL. WHILE MOST TRANSMISSION COMPLAINTS ARE NO DOUBT SPEED RELATED, THIS PROBLEM OCCURS WHEN THE CAR IS SLOWING OR DOWNSHIFTING. IT CONSISTENTLY "CLUNKS" AS THE CAR READIES FOR STOP. MY CONCERN IS THAT THE CLUNK WILL MANIFEST ITSELF AT HIGHWAY SPEEDS AND FAIL ENTIRELY. AND THAT IS A SERIOUS SAFETY ISSUE FOR ME AND MY FAMILY. *TR

Owner-reported narrative. 60,000 miles reported. Look up ODI 10564194 at NHTSA ↗

Owner report 11244461 · 2019-08-16 (August 16, 2019)

MY CAR ALTERNATOR SHORTED OUT WHILE I AM DRIVING ON INTERSTATE 95 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. THERE WAS A RECALL FOR THIS ISSUE FOR SOME OF 2011 HYUNDAI VERACRUZ CARS BUT NOT MINE BASED ON HYUNDAI COMPANY I CHECKED. MY CAR ISSUE IS THE EXACTLY THE SAME PROBLEM AND MY CAR SH…

Owner-reported narrative. 88,000 miles reported. Look up ODI 11244461 at NHTSA ↗

Owner report 11608770 · 2024-08-15 (August 15, 2024)

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonn…

Owner-reported narrative. Look up ODI 11608770 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

106 unique complaints in this selection. Analysis snapshot: 2026-10-01.

60.4%Usable mileage64 / 106 records
100.0%Valid incident date106 / 106 records
100.0%Valid filing date106 / 106 records
100.0%Ordered incident and filing dates106 / 106 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200720082009201020112012
Engine
3826.2%
ODI 10459249 · 90,000 mi

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED TWICE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 90,100.

Look up ODI 10459249 at NHTSA ↗

5122.2%
ODI 10462971 · 25,350 mi

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND ALL WHEEL DRIVE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 25,350. . UPDATED 07/27/12 *BF THE CONSUMER STATED AFTER THE VEHICLE'S TOTAL POWER FAILURE THE TSP WAS REPLACED AND THE ECU WAS REPRO…

Look up ODI 10462971 at NHTSA ↗

416.7%
ODI 10920065 · 85,000 mi

PULLED INTO PARKING PLACE AND WENT TO PLACE VERACRUZ FROM DRIVE TO PARK AND IT JUMPED FORWARD A LITTLE AND GEAR SHIFT WAS LOCKED THE ESC LIGHT DID COME ON SHOWING "OFF". I WOULD NOT ALLOW ME TO SHIFT INTO PARK AND BRAKE PEDAL WAS LOCKED. I WAS ONLY ABLE TO PUT INTO NEUTRAL AND TURN VERACRUZ OFF AND APPLY EMERGENCY PARKING BRAKE. DOORS WILL OPEN BUT WILL NOT TURN ENGINE OVER. LIGHTS FLASH AS IF BUT WILL NOT START. THERE IS NO DASHBOARD LIGHTS TO INDICATE ANYTHING WRONG, THE ESC LIGHT WENT AWAY. I WAS PULLING INTO PARKING SPOT AND NOT DRIVING DOW…

Look up ODI 10920065 at NHTSA ↗

2830.8%
ODI 10651173 · 70,000 mi

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE FRONT CYLINDER VALVE COVER GASKET ONTO THE ALTERNATOR, WHICH CAUSED THE ALTERNATOR TO FAIL. AS A RESULT, THE ALTERNATOR, THE FRONT VALVE COVER GASKET, AND THE BATTERY NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAIL…

Look up ODI 10651173 at NHTSA ↗

3936.8%
ODI 10560937 · 27,499 mi

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

Look up ODI 10560937 at NHTSA ↗

1929.2%
ODI 10639870

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE CONTACT BELIEVED THE RECALL WAS UNSAFE BECAUSE THE MANUFACTURER DID NOT INFORM THE DEALER OF A REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Look up ODI 10639870 at NHTSA ↗

Electrical System
2718.6%
ODI 10299991 · 30,000 mi

TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE HIGH AND LOW BEAMS WERE DEFECTIVE. THE HEADLIGHTS PROVIDE VERY POOR ILLUMINATION AT NIGHT OR WHENEVER THEY ARE NEEDED. THE DEALER STATED THAT THE HEADLIGHTS WERE ADJUSTED, BUT THE CONTACT COULD NOT TELL THE DIFFERENCE. HE CALLED THE DEALER REGARDING A SERVICE BULLETIN AND THEY STATED THAT THERE WERE NO RECORDS OF A SERVICE BULLETIN FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THEY STATED THAT NOTHING FURTHER COULD BE DONE OTHER THAN READJUST THE LIGHTS. THE VIN AND FAILURE MILE…

Look up ODI 10299991 at NHTSA ↗

5724.8%
ODI 10341964 · 34,000 mi

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY WHEN SHE ENGAGED THE ACCELERATOR PEDAL. RECENTLY, WHEN ACCELERATING APPROXIMATELY 42 MPH, THE VEHICLE HESITATED AND SHIFTED INTO THE NEUTRAL POSITION. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE SHE WAS INFORMED THAT THE SOFTWARE WAS DEFECTIVE. THE SOFTWARE WAS REPROGRAMMED FOUR TIMES BUT THE FAILURE CONTINUED TO OCCUR AND BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT TH…

Look up ODI 10341964 at NHTSA ↗

625.0%
ODI 10644698 · 74,465 mi

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…

Look up ODI 10644698 at NHTSA ↗

2022.0%
ODI 10565062 · 59,500 mi

I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS. FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH. *TR

Look up ODI 10565062 at NHTSA ↗

3129.2%
ODI 10425734 · 800 mi

SINCE ABOUT 800 MILES THE TPMS LIGHT HAS BEEN COMING ON AND STAYS LIT FOR A WHILE AND THEN SHUTS OFF,. ON A RECENT TRIP, THE LIGHT CAME ON AND OFF MORE THAN 10 TIMES. THIS IS A SAFETY ISSUE SINCE WE DO NOT KNOW IF THE TIRE PRESSURE IS LOW OR NOT. THE DEALER AND HYUNDAI SAYS THEY CANNOT REPAIR IT OR DO ANYTHING UNLESS THE LIGHT IS ON WHEN WE GET TO THEIR SHOP. THIS HAS NOT HAPPENED. *TT

Look up ODI 10425734 at NHTSA ↗

2030.8%
ODI 10786718 · 17,000 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE HEADLIGHTS WOULD GO OFF COMPLETELY FOR A MOMENT (PERHAPS ONE TO TWO SECONDS) WHEN THE TURN SIGNAL IS USED. THE HEADLIGHTS ALWAYS CAME BACK ON WHEN THE TURN SIGNAL LEVER WAS RETURNED TO THE NORMAL CENTER POSITION. THIS HAS HAPPENED OCCASIONALLY FOR A COUPLE OF MONTHS, BUT THEN IT OCCURRED FREQUENTLY ON A RECENT TRIP WHERE I WAS DRIVING AT NIGHT FOR ABOUT SIX HOURS STRAIGHT ON AN INTERSTATE HIGHWAY.

Look up ODI 10786718 at NHTSA ↗

Engine And Engine Cooling
2920.0%
ODI 10297686 · 25,000 mi

MY HYUNDAI VERACRUZ SHUT OFF WHILE I WAS MAKING A TURN. I LOST POWER STEERING AND JUST AVERTED HITTING A CONCRETE BLOCK HOLDING A SIGN. PRIOR TO THE SHUT DOWN, I STARTED LOSING ACCELERATION EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALERSHIP, BALTIMORE PIKE, SPRINGFIELD, PA. I COULDN'T EVEN GET THE KEY OUT OF THE IGNITION. IT WAS HORRIBLE AND SCARY. A FEW MONTHS AGO I LOST ACCELERATION AND THE CAR STARTED RUNNING ROUGH - ENGINE LIGHT CAME ON. I TOOK IT TO SAME DEALERSHIP ABOVE AND WAS TOLD IT WAS AN …

Look up ODI 10297686 at NHTSA ↗

4318.7%
ODI 10352694 · 13,000 mi

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT DRIVE NORMALLY BUT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000.

Look up ODI 10352694 at NHTSA ↗

729.2%
ODI 10644698 · 74,465 mi

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…

Look up ODI 10644698 at NHTSA ↗

2931.9%
ODI 10421354 · 68,117 mi

MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR

Look up ODI 10421354 at NHTSA ↗

2624.5%
ODI 11395628 · 130,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DR…

Look up ODI 11395628 at NHTSA ↗

1624.6%
ODI 11330815 · 150,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. T…

Look up ODI 11330815 at NHTSA ↗

Service Brakes
1510.3%
ODI 10487975 · 93,000 mi

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACUZ. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE ABS WOULD ENGAGE AND CAUSE AN INCREASE IN STOPPING DISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THERE WERE NO DEFECTS DETECTED WITH THE BRAKING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10487975 at NHTSA ↗

4519.6%
ODI 10459233 · 85,000 mi

TRAVELING ON DRY PAVEMENT APPROX. 45 MPH. CLEAR, SUNNY DAY @80F WHEN HAD TO STOP SUDDENLY. THE DASHBOARD LIGHT UP SHOWING "ESC OFF", "ABS" AND "BRAKE" LIGHTS CONTINUOUSLY ON AFTER INCIDENT. NEXT MORNING UPON START UP THE LIGHTS STILL REMAINED ALONG WITH IMPROPER SPEEDOMETER FUNCTION. I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE IT WAS DIAGNOSED AS "HYDROLIC MODULE" FAILURE (P/N 589103J950). THIS RESULTED IN LOSS OF ESC FUNCTION AND OTHER POSSIBLE HAZARDS. BEING AN INTEGRATED PART THIS WILL EFFECT MORE THAN ONE SYSTEM OF BRAKING. THIS IS NOT A C…

Look up ODI 10459233 at NHTSA ↗

520.8%
ODI 10644698 · 74,465 mi

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…

Look up ODI 10644698 at NHTSA ↗

44.4%
ODI 10559475 · 45,198 mi

THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSAT…

Look up ODI 10559475 at NHTSA ↗

21.9%
ODI 10552231

ALREADY FILED ODI NUMBER 10447654; REQUEST STATUS OF INVESTIGATION. THERE HAVE OTHER REPORTED INCIDENTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10552231 at NHTSA ↗

00.0%

No examples available for this selection.

Electronic Stability Control (Esc)
96.2%
ODI 10274022 · 11,500 mi

ESC OFF LIGHT IS ILLUMINATED AND SHIFTER WILL NOT MOVE OUT OF REVERSE GEAR. *TR

Look up ODI 10274022 at NHTSA ↗

3615.7%
ODI 10422794 · 30,000 mi

NORMAL DRIVING HABITS ON THE 2008 VERACRUZ. AFTER HEARING A LARGE CLUNK GOING SPEEDS VARIABLE FROM 5-45 MPH, THE ACCELERATOR IS UNRESPONSIVE AND VEHICLE IS UNSAFE. RESTARTED ENGINE MULTIPLE TIMES TO WORK "NORMALLY" AGAIN. IT APPEARS THAT HYUNDAI IS AWARE OF THE ISSUE AND SUGGESTS REPLACING THE THROTTLE POSITION SENSOR ($41.00) AND AN UPGRADE THE VEHICLE. THIS NEEDS TO BE A RECALL BECAUSE IF THIS HAPPENS AT THE WRONG TIME, SOMEONE COULD DIE FROM IT. *TR

Look up ODI 10422794 at NHTSA ↗

312.5%
ODI 10704120 · 59,000 mi

THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT AND AWD LIGHT ALL ILLUMINATED. THE DEALERSHIP TRIED TWICE TO DIAGNOSE THE PROBLEM, BUT COULD NOT LOCATE ANY CODES FOR IT. THE THIRD TIME THE ISSUE AROSE, THE DEALER DECIDED THAT THERE IS AN ISSUE WITH THE ABS SENSOR. THE VEHICLE IS A 2008 VERACRUZ PURCHASED IN MAY 2009. I WAS TOLD THAT THE VEHICLE WAS JUST PAST THE WARRANTY PERIOD AND THAT HYUNDAI WOULD NOT COVER THIS ITEM. IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH THIS VEHICLE, AS THERE HAVE BEEN AT LEAST 15 COMPLAINTS ON THE NHTSA …

Look up ODI 10704120 at NHTSA ↗

22.2%
ODI 10521969 · 55,500 mi

MY CAR LOST ACCELERATION AND ESC LIGHT TURNED ON WHILE DRIVING AT ABOUT 40 MILE/HR. THE CAR WAS PULLED OVER AND RESTARTED. THE ESC LIGHT TURNED OFF AND THE ACCELERATION WENT BACK TO NORMAL. THE CAR WAS DRIVEN TO A HYUNDAI DEALER LOCATED IN CORONA, CA. NO ERROR CODES WERE FOUND, THE PROBLEM COULD NOT BE DUPLICATED AND NOTHING WAS DONE ABOUT THE ISSUE. *TR

Look up ODI 10521969 at NHTSA ↗

10.9%
ODI 10983276 · 5 mi

WHILE I STARTED TO CROSS A BUSY HWY MY VERACRUZ DID NOT RESPOND AND WOULD NOT GO FASTER THAN 20 MPH. ALL MY DASHBORD LIGHTS CAME ON AND OFF SEVERAL TIMES THEN THE CAR WOULD NOT GO MORE THAN 5 MPH. I WAS ABLE TO MAKE IT TO THE HYUNDAI DEALERSHIP WHERE THE CAR WOULD NOT GO ON PARK EVEN AFTER TRYING THE OVERIDE SWITHCH. EVENTUALLY THE CAR STARTED SHAKING AND IT SHUT OFF. ONCE THEY WERE ABLE TO DIAGNOSE THE PROBLEM THEY HAD TO REPLACE THE ALTERNATOR AND A NEW BATTERY (BATTERY WAS A YEAR OLD BUT HAD TO BE REPLACED DUE TO THE ALTERNATOR MALFUCTION KI…

Look up ODI 10983276 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
1510.3%
ODI 10418752 · 17,829 mi

VEHICLE STOPPED RESPONDING TO GAS PEDAL, FOLLOWED BY CHECK ENGINE LIGHT. VEHICLE HAD TO BE TOWED TO SERVICE CENTER. DEALER REPLACED THE THROTTLE POSITION SENSOR (TPS), ALSO REFERED AS THE ACCELERATOR POSITION SENSOR (APS). THE TPS HAS FAILED 3 TIMES IN THE LAST 3 YEARS REQUIRING TOWING VEHICLE OUT OF TRAFFIC EACH TIME.

Look up ODI 10418752 at NHTSA ↗

104.3%
ODI 10667460 · 100,100 mi

WHILE DRIVING ON THE HIGHWAY MY VEHICLE STARTED ACCELERATING ON ITS OWN AND KEPT CLIMBING TO HIGHER SPEEDS REACHING 100MPH AND GREATER, EVEN WHILE PRESSING THE BREAKS THE VEHICLE STILL ACCELERATED ON ITS OWN. FINALLY AFTER REACHING A SAFE AREA TO DO SO I HAD TO SWITCH THE VEHICLE TO NEUTRAL, ONCE SLOW ENOUGH I THEN PLACED THE VEHICLE INTO PARK AND SHUT IT OFF IMMEDIATELY AS IT WAS STILL REVVING AND THE ENGINE BEGAN TO SMOKE A LITTLE. FROM THERE I HAD MY VEHICLE TOWED TO LITHIA HYUNDAI, I WAS TOO SCARED TO TURN IT BACK ON. THANK GOODNESS MY CHIL…

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28.3%
ODI 11219456 · 50,000 mi

PASSENGER MIRROR BURNED. BROUGHT TO HYNDAI, THEY DIDNT KNOW WHAT CAUSED IT NOR CAN GIVE AN ANSWER TO.CANT SEE TO PASS AND GET OVER. DOOR LOCK FAILURE ON DRIVERS DOOR AND KEY LOCKONG. WILL UNLOCK DOORS BUT WILL NOT LOCK. CAR HAS BEEN IN SHOP 10 DAYS. MULTABLE DONTKNOW ANSWER

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99.9%
ODI 10690797 · 61,200 mi

DRIVERS LEFT FRONT INSIDE DOOR HANDLE BEGAN TO FAIL DUE TO WHAT APPEARS TO BE A BREAKDOWN OF ITS ELEMENTS.YESTERDAY IT COMPLETY BROKE OFF AND I HAVE TO USE THE OUTSIDE DOOR HANDLE TO GET OUT OF CAR.

Look up ODI 10690797 at NHTSA ↗

65.7%
ODI 10816254 · 90,000 mi

PASSENGER SIDE INTERIOR DOOR LATCH SNAPPED IN TWO. THE VEHICLE WAS STATIONARY AT THE TIME OF THE BREAKAGE. SAFETY CONCERN ABOUT THE JAGGED EDGE OF THE BROKEN PLASTIC PIECE, AS WELL AS THE CONCERN OVER HAVING TO EXIT THE VEHICLE IN AN EMERGENCY.

Look up ODI 10816254 at NHTSA ↗

34.6%
ODI 11192242

THE CAR IS STILL HAVING THE OIL LEAK ON TO THE ALTERNATOR LIKE THE RECALL STATED. THIS IS MY 3RD TIME REPLACING MY ALTERNATOR ON A BRAND NEW CAR I BOUGHT OFF THE LOT.

Look up ODI 11192242 at NHTSA ↗

Air Bags
139.0%
ODI 10375765 · 7,036 mi

AIRBAG WARNING LIGHT CAME ON THE 1ST TIME ON 20 AUG 2008 AND CONTINUED 4 MORE TIMES TO 20 DEC 2010. ALL AIRBAG WARNING LIGHTS WERE RESET BY DEALER. I WONDER HOW MANY OWNERS HAVE TO GO TO DEALER TO FIX THIS PROBLEM.

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198.3%
ODI 10320709 · 20,000 mi

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE TRAVELING 35 MPH THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE SERVICED; HOWEVER, THE CONTACT IS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 5/10/10 *CN THE CONSUMER STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINTE FOR DAYS/WEEKS AT A TIME. UPDATED 09/13/10

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14.2%
ODI 11319354 · 140,003 mi

1. THE HORN WON'T WORK WHEN YOU PUSH THE HORN 3 TO 4 TIMES IT KEEPS BLOWING THE FUSE 15A . I REPLACE THE RELAY SWITCH AND IT STILL BLOWS THE 15A GUESS. 2. I. STARTED UP MY CAR DROVE THROUGH MY NEIGHBORHOOD ABOUT 10 MILES PER HOUR AND THE AIRBAG LIGHT CAME ON FOR NO REASON ON THE DASHBOARD AND WON'T CUT OFF. I HAD 1 PASSENGER IN THE FRONT SEAT, WHEN THIS HAPPEN AND IT STILL TAYS ON EVEN WHEN BY MYSELF,

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22.2%
ODI 10559475 · 45,198 mi

THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSAT…

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10.9%
ODI 11161121 · 231,000 mi

NEITHER FRONT OR SIDE AIRBAGS DEPLOYED AT A 45 MPH FRONTAL AND SIDE COLLISION.

Look up ODI 11161121 at NHTSA ↗

23.1%
ODI 11447573

On September 26, 2021 the airbag indicator light in my 2012 Hyundai Veracruz remained illuminated upon starting the vehicle. Around a day later, the airbag light stopped illuminating. Around a month later, I received a letter from Hyundai regarding a warranty extension to cover the clock spring, so I contacted my local Hyundai dealership. Tracy Hyundai indicated that the clock spring is fine, however there is a faulty passenger side occupant sensor. The fault code cleared; however this creates a safety issue as it is unknown if the front p…

Look up ODI 11447573 at NHTSA ↗

Power Train
128.3%
ODI 10274022 · 11,500 mi

ESC OFF LIGHT IS ILLUMINATED AND SHIFTER WILL NOT MOVE OUT OF REVERSE GEAR. *TR

Look up ODI 10274022 at NHTSA ↗

146.1%
ODI 10532384 · 55,000 mi

JULY 2012 - GASKET LEAKED AND KILLED ALTERNATOR AND BATTERY. CAR STOPPED SUDDENLY AND NEEDED TO BE TOWED TO THE DEALERSHIP. DEALER FIXED THE ALTERNATOR AND GASKET BUT I HAD TO PAY FOR BATTERY. JULY 2013 - ALTERNATOR DIED WHILE DRIVING AND BATTERY LIGHT CAME ON. I HAD TO PAY FOR ALTERNATOR CHANGE $550 AS I WAS ABOVE 60,000 MILES. *TR

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28.3%
ODI 10349742 · 10,388 mi

WHILE DRIVING, IT FELT LIKE A JERK OR SHIFT IN THE ENGINE TWO TIMES AND THEN THE ACCELERATOR STOPPED WORKING. I COASTED INTO A PARKING LOT AND CALLED A TOW TRUCK. NOT FIVE MINUTES EARLIER I HAD BEEN DRIVING 65 MILES AN HOUR ON INTERSTATE 35 - AN EXTREMELY BUSY AND FAST-MOVING HIGHWAY. IF THE PROBLEM HAD HAPPENED THEN, I HAVE NO DOUBT THAT A TERRIBLE ACCIDENT WOULD HAVE BEEN THE RESULT. THE SERVICE REPRESENTATIVE AT THE HYUNDAI DEALERSHIP SAID IT WAS PROBABLY THE THROTTLE POSITION SENSOR AND THAT THIS WAS A "COMMON PROBLEM." THE SENSOR IS BE…

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22.2%
ODI 10421354 · 68,117 mi

MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR

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32.8%
ODI 10564194 · 60,000 mi

THIS REPORT IS BEING FILED OUT OF MY CONCERN FOR THE TRANSMISSION'S INTEGRITY AND PERFORMANCE; A PROBLEM THAT DOESN'T SEEM TO EXIST TO DEALERSHIP MAINTENANCE PERSONNEL. WHILE MOST TRANSMISSION COMPLAINTS ARE NO DOUBT SPEED RELATED, THIS PROBLEM OCCURS WHEN THE CAR IS SLOWING OR DOWNSHIFTING. IT CONSISTENTLY "CLUNKS" AS THE CAR READIES FOR STOP. MY CONCERN IS THAT THE CLUNK WILL MANIFEST ITSELF AT HIGHWAY SPEEDS AND FAIL ENTIRELY. AND THAT IS A SERIOUS SAFETY ISSUE FOR ME AND MY FAMILY. *TR

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11.5%
ODI 10957112 · 58,000 mi

OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine86,500–136,000 mi115,663 mi25
ODI 10560937 · 27,499 mi

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

Look up ODI 10560937 at NHTSA ↗

ODI 10649419 · 78,000 mi

VEHICLE DRIVEN ON HIGHWAY AT 60 MPH AND ENGINE CHECK SIGN CAME ON, THEN CAR SIGN AS ANTITHEFT SIGN APPEARED THAN TPC SIGN AND NAVIGATION DIRECTION SIGN IN MIRROR ALL KEPT BLINKING ON AND OFF. VEHICLE STARTED TO SLOW DOWN BUT SPEEDOMETER STUCK TO 60 MPH. VEHICLE DROPPED SPEED GRADUALLY AND I WAS AFRAID THAT OTHER VEHICLES COMING BEHIND AT FULL SPEED MAY HIT MY VEHICLE IF THEY ARE NOT AWARE OF MY VEHICLE SLOWING DOWN. I HAD TO PULLED THE VEHICLE IN SHOULDER LANE AND STARTED MY EMERGENCY BLINKERS ON. BLINKERS WERE GOING ON AND OFF AND WARNING BELL…

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ODI 10785337 · 51,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ON THE ALTERNATOR AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACT…

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Electrical System33,125–88,508 mi75,600 mi20
ODI 10425734 · 800 mi

SINCE ABOUT 800 MILES THE TPMS LIGHT HAS BEEN COMING ON AND STAYS LIT FOR A WHILE AND THEN SHUTS OFF,. ON A RECENT TRIP, THE LIGHT CAME ON AND OFF MORE THAN 10 TIMES. THIS IS A SAFETY ISSUE SINCE WE DO NOT KNOW IF THE TIRE PRESSURE IS LOW OR NOT. THE DEALER AND HYUNDAI SAYS THEY CANNOT REPAIR IT OR DO ANYTHING UNLESS THE LIGHT IS ON WHEN WE GET TO THEIR SHOP. THIS HAS NOT HAPPENED. *TT

Look up ODI 10425734 at NHTSA ↗

ODI 10519790 · 35,000 mi

THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF POWER REQUIRING EMERGENCY TOWING SERVICES. MY SERVICE EMPLOYEE WAS WELL AWARE OF THIS MALFUNCTION PREVIOUSLY REPORTED BY OTHER OWNERS. HE KNEW EXACTLY WHAT THE PROBLEM WAS AS SOON AS I DESCRIBED THESE EVENTS. I NOW HAVE…

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ODI 10560937 · 27,499 mi

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

Look up ODI 10560937 at NHTSA ↗

Engine And Engine Cooling115,500–169,500 mi140,000 mi15
ODI 11395628 · 130,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DR…

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ODI 11400346 · 180,885 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL ASSISTANCE. A CASE WAS OPENED HOWEVER, DUE TO THE LACK OF AN ESTIMATED TIME OF ARRIVAL FOR THE REMEDY PARTS, THE CASE WAS CLOSED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHI…

Look up ODI 11400346 at NHTSA ↗

ODI 11405991 · 162,000 mi

TL* THE CONTACT 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHA…

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Unknown Or OtherToo few reports for a range90,000 mi1 (sparse)
ODI 10816254 · 90,000 mi

PASSENGER SIDE INTERIOR DOOR LATCH SNAPPED IN TWO. THE VEHICLE WAS STATIONARY AT THE TIME OF THE BREAKAGE. SAFETY CONCERN ABOUT THE JAGGED EDGE OF THE BROKEN PLASTIC PIECE, AS WELL AS THE CONCERN OVER HAVING TO EXIT THE VEHICLE IN AN EMERGENCY.

Look up ODI 10816254 at NHTSA ↗

Electrical System:Alternator/Generator/RegulatorToo few reports for a range100,000 mi3 (sparse)
ODI 10785337 · 51,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ON THE ALTERNATOR AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACT…

Look up ODI 10785337 at NHTSA ↗

ODI 11419462 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated tha…

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ODI 11419463 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated tha…

Look up ODI 11419463 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range86,500 mi1 (sparse)
ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

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Exterior LightingToo few reports for a range66,564 mi3 (sparse)
ODI 10641595 · 25,000 mi

HEADLIGHTS FLASH/FLICKER AND/OR TURN OFF FOR A FEW SECONDS WHEN RIGHT TURN INDICATOR IS ACTIVATED WHILE HEADLIGHT SWITCH IS IN THE "ON" POSITION. AT TIMES HEADLIGHTS STAY OUT UNTIL TURN INDICATOR IS DEACTIVATED. VEHICLE DOES NOT HAVE TO BE MOVING. RARELY REPLICATED ON PURPOSE FOR VERIFICATION. *TR

Look up ODI 10641595 at NHTSA ↗

ODI 10992225 · 83,000 mi

WHILE DRIVING WITH HEADLIGHTS ON, WHEN THE TURN SIGNAL IS USED, THE HEADLIGHTS TURN OFF. THIS HAPPENED ONCE PRIOR TO THIS VEHICLE AND THE DEALER REPLACED THE SWITCH ASSEMBLY UNDER WARRANTY. IT IS NOW OCCURRING AGAIN; HOWEVER, I WAS TOLD IT IS OUT OF WARRANTY. MY RESEARCH FINDS THAT THIS IS A COMMON PROBLEM WITH SOME HYUNDAI MODELS AND HYUNDAI IS NOT OFFERING TO RESOLVE IT. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

Look up ODI 10992225 at NHTSA ↗

ODI 11398730 · 66,564 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, [phone removed]) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THA…

Look up ODI 11398730 at NHTSA ↗

Service Brakes, HydraulicToo few reports for a range200,000 mi1 (sparse)
ODI 11646730 · 200,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufac…

Look up ODI 11646730 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11628593

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11628593 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-031None
ODI 11646730 · 200,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufac…

Look up ODI 11646730 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11679195

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive…

Look up ODI 11679195 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2011: 15 complaints · 2012: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20115815
2012001
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201110600
20126401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemEngine And Engine CoolingUnknown Or OtherElectrical System:Alternator/Generator/RegulatorFuel/Propulsion SystemExterior LightingService Brakes, Hydraulic
Engine—
14
ODI 10560937 · 27,499 mi

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

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ODI 10649419 · 78,000 mi

VEHICLE DRIVEN ON HIGHWAY AT 60 MPH AND ENGINE CHECK SIGN CAME ON, THEN CAR SIGN AS ANTITHEFT SIGN APPEARED THAN TPC SIGN AND NAVIGATION DIRECTION SIGN IN MIRROR ALL KEPT BLINKING ON AND OFF. VEHICLE STARTED TO SLOW DOWN BUT SPEEDOMETER STUCK TO 60 MPH. VEHICLE DROPPED SPEED GRADUALLY AND I WAS AFRAID THAT OTHER VEHICLES COMING BEHIND AT FULL SPEED MAY HIT MY VEHICLE IF THEY ARE NOT AWARE OF MY VEHICLE SLOWING DOWN. I HAD TO PULLED THE VEHICLE IN SHOULDER LANE AND STARTED MY EMERGENCY BLINKERS ON. BLINKERS WERE GOING ON AND OFF AND WARNING BELL…

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ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

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3
ODI 11395628 · 130,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DR…

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ODI 11400346 · 180,885 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL ASSISTANCE. A CASE WAS OPENED HOWEVER, DUE TO THE LACK OF AN ESTIMATED TIME OF ARRIVAL FOR THE REMEDY PARTS, THE CASE WAS CLOSED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHI…

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ODI 11425613 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of NHTSA campaign number 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was …

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2
ODI 11547028

Unknown

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ODI 11679195

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive…

Look up ODI 11679195 at NHTSA ↗

3
ODI 10785337 · 51,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ON THE ALTERNATOR AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACT…

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ODI 11419462 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated tha…

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ODI 11419463 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated tha…

Look up ODI 11419463 at NHTSA ↗

3
ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

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ODI 11408061

MY CAR IS SMOKING DUE TO RECALL ISSUES

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ODI 11608770

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonn…

Look up ODI 11608770 at NHTSA ↗

1
ODI 11398730 · 66,564 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, [phone removed]) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THA…

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0
Electrical System
14
ODI 10560937 · 27,499 mi

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

Look up ODI 10560937 at NHTSA ↗

ODI 10649419 · 78,000 mi

VEHICLE DRIVEN ON HIGHWAY AT 60 MPH AND ENGINE CHECK SIGN CAME ON, THEN CAR SIGN AS ANTITHEFT SIGN APPEARED THAN TPC SIGN AND NAVIGATION DIRECTION SIGN IN MIRROR ALL KEPT BLINKING ON AND OFF. VEHICLE STARTED TO SLOW DOWN BUT SPEEDOMETER STUCK TO 60 MPH. VEHICLE DROPPED SPEED GRADUALLY AND I WAS AFRAID THAT OTHER VEHICLES COMING BEHIND AT FULL SPEED MAY HIT MY VEHICLE IF THEY ARE NOT AWARE OF MY VEHICLE SLOWING DOWN. I HAD TO PULLED THE VEHICLE IN SHOULDER LANE AND STARTED MY EMERGENCY BLINKERS ON. BLINKERS WERE GOING ON AND OFF AND WARNING BELL…

Look up ODI 10649419 at NHTSA ↗

ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

Look up ODI 11090286 at NHTSA ↗

—
2
ODI 11414263 · 177,000 mi

TL*THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ROHRMAN HYUNDAI (304 SAGAMORE PARKWAY, NORTH, LAFAYETTE, IN 47904, [phone removed]) TO BE D…

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ODI 11420529 · 64,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 20 mph and making a left turn, the vehicle loss motive power without warning. The vehicle was towed an independent mechanic who diagnosed that the alternator had failed and needed to be replaced. The alternator was replaced and the failure was remedied. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the vehicle had previously been serviced under the NHTSA campaign number: 20V705000 (Engine and En…

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3
ODI 11422473

This complaint is for NHTSA Recall Number 20V-705/Hyundai Recall Number 197. This recall notice has been out for almost 6 months now and there is still no remedy or any help from Hyundai corporate or local dealerships. My car has been sitting un-useable for the past month because of this recall and no dealership will take my car. I have called Hyundai USA and there is nothing they can do for me. This recall has gone for far too long.

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ODI 11547028

Unknown

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ODI 11679195

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive…

Look up ODI 11679195 at NHTSA ↗

0
3
ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

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ODI 11408061

MY CAR IS SMOKING DUE TO RECALL ISSUES

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ODI 11608770

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonn…

Look up ODI 11608770 at NHTSA ↗

1
ODI 10641595 · 25,000 mi

HEADLIGHTS FLASH/FLICKER AND/OR TURN OFF FOR A FEW SECONDS WHEN RIGHT TURN INDICATOR IS ACTIVATED WHILE HEADLIGHT SWITCH IS IN THE "ON" POSITION. AT TIMES HEADLIGHTS STAY OUT UNTIL TURN INDICATOR IS DEACTIVATED. VEHICLE DOES NOT HAVE TO BE MOVING. RARELY REPLICATED ON PURPOSE FOR VERIFICATION. *TR

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0
Engine And Engine Cooling
3
ODI 11395628 · 130,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DR…

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ODI 11400346 · 180,885 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL ASSISTANCE. A CASE WAS OPENED HOWEVER, DUE TO THE LACK OF AN ESTIMATED TIME OF ARRIVAL FOR THE REMEDY PARTS, THE CASE WAS CLOSED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHI…

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ODI 11425613 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of NHTSA campaign number 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was …

Look up ODI 11425613 at NHTSA ↗

2
ODI 11414263 · 177,000 mi

TL*THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ROHRMAN HYUNDAI (304 SAGAMORE PARKWAY, NORTH, LAFAYETTE, IN 47904, [phone removed]) TO BE D…

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ODI 11420529 · 64,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 20 mph and making a left turn, the vehicle loss motive power without warning. The vehicle was towed an independent mechanic who diagnosed that the alternator had failed and needed to be replaced. The alternator was replaced and the failure was remedied. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the vehicle had previously been serviced under the NHTSA campaign number: 20V705000 (Engine and En…

Look up ODI 11420529 at NHTSA ↗

—0000
1
ODI 11646730 · 200,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufac…

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Unknown Or Other
2
ODI 11547028

Unknown

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ODI 11679195

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive…

Look up ODI 11679195 at NHTSA ↗

3
ODI 11422473

This complaint is for NHTSA Recall Number 20V-705/Hyundai Recall Number 197. This recall notice has been out for almost 6 months now and there is still no remedy or any help from Hyundai corporate or local dealerships. My car has been sitting un-useable for the past month because of this recall and no dealership will take my car. I have called Hyundai USA and there is nothing they can do for me. This recall has gone for far too long.

Look up ODI 11422473 at NHTSA ↗

ODI 11547028

Unknown

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ODI 11679195

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive…

Look up ODI 11679195 at NHTSA ↗

0—0000
Electrical System:Alternator/Generator/Regulator
3
ODI 10785337 · 51,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 50 MPH, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ON THE ALTERNATOR AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACT…

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ODI 11419462 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated tha…

Look up ODI 11419462 at NHTSA ↗

ODI 11419463 · 100,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated tha…

Look up ODI 11419463 at NHTSA ↗

000—000
Fuel/Propulsion System
3
ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

Look up ODI 11090286 at NHTSA ↗

ODI 11408061

MY CAR IS SMOKING DUE TO RECALL ISSUES

Look up ODI 11408061 at NHTSA ↗

ODI 11608770

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonn…

Look up ODI 11608770 at NHTSA ↗

3
ODI 11090286 · 86,500 mi

NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM K…

Look up ODI 11090286 at NHTSA ↗

ODI 11408061

MY CAR IS SMOKING DUE TO RECALL ISSUES

Look up ODI 11408061 at NHTSA ↗

ODI 11608770

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonn…

Look up ODI 11608770 at NHTSA ↗

000—00
Exterior Lighting
1
ODI 11398730 · 66,564 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, [phone removed]) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THA…

Look up ODI 11398730 at NHTSA ↗

1
ODI 10641595 · 25,000 mi

HEADLIGHTS FLASH/FLICKER AND/OR TURN OFF FOR A FEW SECONDS WHEN RIGHT TURN INDICATOR IS ACTIVATED WHILE HEADLIGHT SWITCH IS IN THE "ON" POSITION. AT TIMES HEADLIGHTS STAY OUT UNTIL TURN INDICATOR IS DEACTIVATED. VEHICLE DOES NOT HAVE TO BE MOVING. RARELY REPLICATED ON PURPOSE FOR VERIFICATION. *TR

Look up ODI 10641595 at NHTSA ↗

0000—0
Service Brakes, Hydraulic00
1
ODI 11646730 · 200,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufac…

Look up ODI 11646730 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

21 mentions · 19.8% of complaints

Median mileage: 120,000 mi (19 usable records).

ODI 10519790 · 35,000 mi

THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF POWER REQUIRING EMERGENCY TOWING SERVICES. MY SERVICE EMPLOYEE WAS WELL AWARE OF THIS MALFUNCTION PREVIOUSLY REPORTED BY OTHER OWNERS. HE KNEW EXACTLY WHAT THE PROBLEM WAS AS SOON AS I DESCRIBED THESE EVENTS. I NOW HAVE…

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ODI 10882535 · 50,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ON THE PASSENGER SIDE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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ODI 10913988 · 120,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

13 mentions · 12.3% of complaints

Median mileage: 125,000 mi (11 usable records).

ODI 10681762 · 73,432 mi

WHILE DRIVING TO WORK AT 55 MPH MY 2011 HYUNDAI VERACRUZ MADE A CLUNK SOUND FROM THE ENGINE AREA AND STARTING DROPPING SPEED TO AROUND 20MPH THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. WHEN I PRESSED THE ACCELERATION IT WOULD NOT ACCELERATE BUT THE CAR STILL STAYED STEADY AT 20 MPH. I PULLED OVER TO GET OUT OF TRAFFIC AND TURNED THE CAR OFF. I STARTED IT BACK AND PULLED OUT AND IT SEEMED TO CORRECT ITSELF? AFTER ANOTHER 4-5 MILES AT SAME SPEED IT DID THE SAME THING ONCE AGAIN BIT THIS TIME I WAS IN HEAVY TRAFFIC ON A VERY BUSY HWY. I LIMPED TO …

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ODI 10882535 · 50,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ON THE PASSENGER SIDE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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ODI 11042044 · 42,775 mi

TRAVELING AT HIGHWAY SPEED, DASH WARNING LIGHTS STARTED FLASHING, ENGINE SHUTDOWN, COULD NOT PUT CAR IN PARK AND BATTERY DEAD. RECALL 121 COMPLETED ON 01/31/2015 AT 33,586 MILEAGE AND VALVE GASKET LEAKED OIL ON 10/29/2017 AT 42,775 MILEAGE RUINING ALTERNATOR. THIS IS LESS THAN 36 MONTHS AND ONLY 9,189 ON ORIGINAL RECALL 121 CAMPAIGN REPAIR.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Oil consumption or dilution

3 mentions · 2.8% of complaints

Median mileage: 189,000 mi (3 usable records).

ODI 11425450 · 189,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated that while operating the vehicle, there was an odor of burning oil present. The vehicle was taken to the local dealer who diagnosed that oil had leaked from the front cylinder valve cover onto the alternator. The vehicle was not repaired. The contact indicated that the vehicle was included in NHTSA campaign number: 20V705000 (Engine and Engine Cooling) but the repair was not yet determined by the manufacturer. The contact indicated that the manufacturer had exceeded a reasonable amoun…

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ODI 11437630 · 179,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving 35 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road with assistance. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to the independent mechanic who diagnosed that the…

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ODI 11646730 · 200,000 mi

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufac…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

1 mentions · 0.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11522493

The car would not start so we had it towed to a local repair shop. (The closest Hyundai dealer is located 91 miles (182 round trip). The local shop diagnostics indicated an oil leak in the valve cover gasket which dripped onto the alternator and the drive belt. The obvious way to fix the problem was to replace the valve cover gasket, the alternator and the drive belt. The parts were obtained from an online parts distributor. The diagnostic work was done by the shop and the labor was performed by a well known Master Mechanic with over 25 years…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

1 mentions · 0.9% of complaints

Median mileage: 85,807 mi (1 usable records).

ODI 11417824 · 85,807 mi

THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILURE WAS DUE TO OIL LEAKING FROM THE VALVE COVER GASK…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b