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U.S. public vehicle records

2012 Hyundai VERACRUZ problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

65 owner complaints analyzed

3 distinct recall campaigns

95,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 40 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 20 of 65 complaints (30.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1421.5%
Braking behavior1116.9%
Engine operation1015.4%
Steering behavior34.6%
Transmission and shifting11.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
20
Engine
19
Engine And Engine Cooling
16
Service Brakes, Hydraulic
8
Unknown Or Other
3
Air Bags
2
Exterior Lighting
2
Structure:Body
2
Component breakdown data
CategoryCount
Electrical System20
Engine19
Engine And Engine Cooling16
Service Brakes, Hydraulic8
Unknown Or Other3
Air Bags2
Exterior Lighting2
Structure:Body2

Electrical System: 20; Engine: 19; Engine And Engine Cooling: 16; Service Brakes, Hydraulic: 8; Unknown Or Other: 3; Air Bags: 2; Exterior Lighting: 2; Structure:Body: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
3
50,000 to 74,999
6
75,000 to 99,999
9
100,000 to 149,999
8
150,000 and above
9
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9993
50,000 to 74,9996
75,000 to 99,9999
100,000 to 149,9998
150,000 and above9

Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 6; 75,000 to 99,999: 9; 100,000 to 149,999: 8; 150,000 and above: 9

75,000 to 99,999 miles has the most reports with usable mileage (9). 25 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
2
2015
2
2016
1
2017
4
2018
8
2019
2
2020
5
2021
17
2022
10
2023
5
2024
7
2026
2
Complaints over time data
CategoryCount
20142
20152
20161
20174
20188
20192
20205
202117
202210
20235
20247
20262

2014: 2; 2015: 2; 2016: 1; 2017: 4; 2018: 8; 2019: 2; 2020: 5; 2021: 17; 2022: 10; 2023: 5; 2024: 7; 2026: 2

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 14 complaint narratives. Braking behavior appears in 11 complaint narratives. Engine operation appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10971949 · 2017-04-11 (April 11, 2017)

JULY 2014: EXPERIENCED SUDDEN PROGRESSIVE ELECTRICAL FAILURE WHILE DRIVING. DISCOVERED ALTERNATOR FOULED BY LEAKING OIL. VALVE COVER GASKET, ALTERNATOR REPLACED AT DEALERSHIP. REC'D NOTICE OF RECALL 121. JANUARY 2015: RECALL REPAIRS WERE APPLIED. JUNE 2016: PROBLEM RECURRED AS BEFORE. GASKET & ALTERNATOR AGAIN REPLACED. ALTHOUGH REPAIR/REPLACEMENT DONE, HYUNDAI REFUSES TO OFFER ANY OTHER REMEDY OR EXTEND WARRANTY.

Owner-reported narrative. 75,480 miles reported. Look up ODI 10971949 at NHTSA ↗

Owner report 11003712 · 2017-07-07 (July 7, 2017)

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

Owner-reported narrative. 80,000 miles reported. Look up ODI 11003712 at NHTSA ↗

Owner report 10904203 · 2016-09-06 (September 6, 2016)

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.

Owner-reported narrative. 83,000 miles reported. Look up ODI 10904203 at NHTSA ↗

Owner report 10957112 · 2017-02-26 (February 26, 2017)

OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.

Owner-reported narrative. 58,000 miles reported. Look up ODI 10957112 at NHTSA ↗

Owner report 11172467 · 2019-01-28 (January 28, 2019)

THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSE…

Owner-reported narrative. 183,000 miles reported. Look up ODI 11172467 at NHTSA ↗

Owner report 11112248 · 2018-07-18 (July 18, 2018)

HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.

Owner-reported narrative. 34,000 miles reported. Look up ODI 11112248 at NHTSA ↗

Owner report 11123217 · 2018-08-29 (August 29, 2018)

VEHICLE LOST ALL POWER WHILE DRIVING IN SUBDIVISION WAS UNABLE TO TURN STEERING WHEEL. TOOK TO REPAIR SHOP ADVISED THE ALTERNATOR NEEDED TO BE REPLACED. PAID TO HAVE REPLACED. NOTICED A RECALL ON THE VERACRUZ THAT WAS NEVER ADDRESSED. ON THE NHTSA WEBSITE THE RECALL STATED ALTERNATOR AND GASKET WOULD BE AFFECTED BUT HYUNDAI IS STATING IT IS ONLY FOR THE OIL AND GASKET NOT ALTERNATOR.

Owner-reported narrative. 99,528 miles reported. Look up ODI 11123217 at NHTSA ↗

Owner report 11417446 · 2021-05-17 (May 17, 2021)

THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER HOWEVER, IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE WITHIN THE RECALL NOTICE THAT WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE BATTERY WARNING LIGHT AND FOB WARNING LIGHT WOULD I…

Owner-reported narrative. 100,000 miles reported. Look up ODI 11417446 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

65 unique complaints in this selection. Analysis snapshot: 2026-09-30.

61.5%Usable mileage40 / 65 records
100.0%Valid incident date65 / 65 records
100.0%Valid filing date65 / 65 records
100.0%Ordered incident and filing dates65 / 65 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200720082009201020112012
Engine
3826.2%
ODI 10459249 · 90,000 mi

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED TWICE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 90,100.

Look up ODI 10459249 at NHTSA ↗

5122.2%
ODI 10462971 · 25,350 mi

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND ALL WHEEL DRIVE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 25,350. . UPDATED 07/27/12 *BF THE CONSUMER STATED AFTER THE VEHICLE'S TOTAL POWER FAILURE THE TSP WAS REPLACED AND THE ECU WAS REPRO…

Look up ODI 10462971 at NHTSA ↗

416.7%
ODI 10920065 · 85,000 mi

PULLED INTO PARKING PLACE AND WENT TO PLACE VERACRUZ FROM DRIVE TO PARK AND IT JUMPED FORWARD A LITTLE AND GEAR SHIFT WAS LOCKED THE ESC LIGHT DID COME ON SHOWING "OFF". I WOULD NOT ALLOW ME TO SHIFT INTO PARK AND BRAKE PEDAL WAS LOCKED. I WAS ONLY ABLE TO PUT INTO NEUTRAL AND TURN VERACRUZ OFF AND APPLY EMERGENCY PARKING BRAKE. DOORS WILL OPEN BUT WILL NOT TURN ENGINE OVER. LIGHTS FLASH AS IF BUT WILL NOT START. THERE IS NO DASHBOARD LIGHTS TO INDICATE ANYTHING WRONG, THE ESC LIGHT WENT AWAY. I WAS PULLING INTO PARKING SPOT AND NOT DRIVING DOW…

Look up ODI 10920065 at NHTSA ↗

2830.8%
ODI 10651173 · 70,000 mi

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE FRONT CYLINDER VALVE COVER GASKET ONTO THE ALTERNATOR, WHICH CAUSED THE ALTERNATOR TO FAIL. AS A RESULT, THE ALTERNATOR, THE FRONT VALVE COVER GASKET, AND THE BATTERY NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAIL…

Look up ODI 10651173 at NHTSA ↗

3936.8%
ODI 10560937 · 27,499 mi

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE …

Look up ODI 10560937 at NHTSA ↗

1929.2%
ODI 10639870

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE CONTACT BELIEVED THE RECALL WAS UNSAFE BECAUSE THE MANUFACTURER DID NOT INFORM THE DEALER OF A REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Look up ODI 10639870 at NHTSA ↗

Electrical System
2718.6%
ODI 10299991 · 30,000 mi

TL*THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE HIGH AND LOW BEAMS WERE DEFECTIVE. THE HEADLIGHTS PROVIDE VERY POOR ILLUMINATION AT NIGHT OR WHENEVER THEY ARE NEEDED. THE DEALER STATED THAT THE HEADLIGHTS WERE ADJUSTED, BUT THE CONTACT COULD NOT TELL THE DIFFERENCE. HE CALLED THE DEALER REGARDING A SERVICE BULLETIN AND THEY STATED THAT THERE WERE NO RECORDS OF A SERVICE BULLETIN FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THEY STATED THAT NOTHING FURTHER COULD BE DONE OTHER THAN READJUST THE LIGHTS. THE VIN AND FAILURE MILE…

Look up ODI 10299991 at NHTSA ↗

5724.8%
ODI 10341964 · 34,000 mi

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY WHEN SHE ENGAGED THE ACCELERATOR PEDAL. RECENTLY, WHEN ACCELERATING APPROXIMATELY 42 MPH, THE VEHICLE HESITATED AND SHIFTED INTO THE NEUTRAL POSITION. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE SHE WAS INFORMED THAT THE SOFTWARE WAS DEFECTIVE. THE SOFTWARE WAS REPROGRAMMED FOUR TIMES BUT THE FAILURE CONTINUED TO OCCUR AND BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT TH…

Look up ODI 10341964 at NHTSA ↗

625.0%
ODI 10644698 · 74,465 mi

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…

Look up ODI 10644698 at NHTSA ↗

2022.0%
ODI 10565062 · 59,500 mi

I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS. FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH. *TR

Look up ODI 10565062 at NHTSA ↗

3129.2%
ODI 10425734 · 800 mi

SINCE ABOUT 800 MILES THE TPMS LIGHT HAS BEEN COMING ON AND STAYS LIT FOR A WHILE AND THEN SHUTS OFF,. ON A RECENT TRIP, THE LIGHT CAME ON AND OFF MORE THAN 10 TIMES. THIS IS A SAFETY ISSUE SINCE WE DO NOT KNOW IF THE TIRE PRESSURE IS LOW OR NOT. THE DEALER AND HYUNDAI SAYS THEY CANNOT REPAIR IT OR DO ANYTHING UNLESS THE LIGHT IS ON WHEN WE GET TO THEIR SHOP. THIS HAS NOT HAPPENED. *TT

Look up ODI 10425734 at NHTSA ↗

2030.8%
ODI 10786718 · 17,000 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE HEADLIGHTS WOULD GO OFF COMPLETELY FOR A MOMENT (PERHAPS ONE TO TWO SECONDS) WHEN THE TURN SIGNAL IS USED. THE HEADLIGHTS ALWAYS CAME BACK ON WHEN THE TURN SIGNAL LEVER WAS RETURNED TO THE NORMAL CENTER POSITION. THIS HAS HAPPENED OCCASIONALLY FOR A COUPLE OF MONTHS, BUT THEN IT OCCURRED FREQUENTLY ON A RECENT TRIP WHERE I WAS DRIVING AT NIGHT FOR ABOUT SIX HOURS STRAIGHT ON AN INTERSTATE HIGHWAY.

Look up ODI 10786718 at NHTSA ↗

Engine And Engine Cooling
2920.0%
ODI 10297686 · 25,000 mi

MY HYUNDAI VERACRUZ SHUT OFF WHILE I WAS MAKING A TURN. I LOST POWER STEERING AND JUST AVERTED HITTING A CONCRETE BLOCK HOLDING A SIGN. PRIOR TO THE SHUT DOWN, I STARTED LOSING ACCELERATION EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALERSHIP, BALTIMORE PIKE, SPRINGFIELD, PA. I COULDN'T EVEN GET THE KEY OUT OF THE IGNITION. IT WAS HORRIBLE AND SCARY. A FEW MONTHS AGO I LOST ACCELERATION AND THE CAR STARTED RUNNING ROUGH - ENGINE LIGHT CAME ON. I TOOK IT TO SAME DEALERSHIP ABOVE AND WAS TOLD IT WAS AN …

Look up ODI 10297686 at NHTSA ↗

4318.7%
ODI 10352694 · 13,000 mi

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT DRIVE NORMALLY BUT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000.

Look up ODI 10352694 at NHTSA ↗

729.2%
ODI 10644698 · 74,465 mi

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…

Look up ODI 10644698 at NHTSA ↗

2931.9%
ODI 10421354 · 68,117 mi

MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR

Look up ODI 10421354 at NHTSA ↗

2624.5%
ODI 11395628 · 130,000 mi

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DR…

Look up ODI 11395628 at NHTSA ↗

1624.6%
ODI 11330815 · 150,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. T…

Look up ODI 11330815 at NHTSA ↗

Service Brakes
1510.3%
ODI 10487975 · 93,000 mi

TL* THE CONTACT OWNS A 2007 HYUNDAI VERACUZ. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE ABS WOULD ENGAGE AND CAUSE AN INCREASE IN STOPPING DISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THERE WERE NO DEFECTS DETECTED WITH THE BRAKING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10487975 at NHTSA ↗

4519.6%
ODI 10459233 · 85,000 mi

TRAVELING ON DRY PAVEMENT APPROX. 45 MPH. CLEAR, SUNNY DAY @80F WHEN HAD TO STOP SUDDENLY. THE DASHBOARD LIGHT UP SHOWING "ESC OFF", "ABS" AND "BRAKE" LIGHTS CONTINUOUSLY ON AFTER INCIDENT. NEXT MORNING UPON START UP THE LIGHTS STILL REMAINED ALONG WITH IMPROPER SPEEDOMETER FUNCTION. I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE IT WAS DIAGNOSED AS "HYDROLIC MODULE" FAILURE (P/N 589103J950). THIS RESULTED IN LOSS OF ESC FUNCTION AND OTHER POSSIBLE HAZARDS. BEING AN INTEGRATED PART THIS WILL EFFECT MORE THAN ONE SYSTEM OF BRAKING. THIS IS NOT A C…

Look up ODI 10459233 at NHTSA ↗

520.8%
ODI 10644698 · 74,465 mi

DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…

Look up ODI 10644698 at NHTSA ↗

44.4%
ODI 10559475 · 45,198 mi

THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSAT…

Look up ODI 10559475 at NHTSA ↗

21.9%
ODI 10552231

ALREADY FILED ODI NUMBER 10447654; REQUEST STATUS OF INVESTIGATION. THERE HAVE OTHER REPORTED INCIDENTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10552231 at NHTSA ↗

00.0%

No examples available for this selection.

Electronic Stability Control (Esc)
96.2%
ODI 10274022 · 11,500 mi

ESC OFF LIGHT IS ILLUMINATED AND SHIFTER WILL NOT MOVE OUT OF REVERSE GEAR. *TR

Look up ODI 10274022 at NHTSA ↗

3615.7%
ODI 10422794 · 30,000 mi

NORMAL DRIVING HABITS ON THE 2008 VERACRUZ. AFTER HEARING A LARGE CLUNK GOING SPEEDS VARIABLE FROM 5-45 MPH, THE ACCELERATOR IS UNRESPONSIVE AND VEHICLE IS UNSAFE. RESTARTED ENGINE MULTIPLE TIMES TO WORK "NORMALLY" AGAIN. IT APPEARS THAT HYUNDAI IS AWARE OF THE ISSUE AND SUGGESTS REPLACING THE THROTTLE POSITION SENSOR ($41.00) AND AN UPGRADE THE VEHICLE. THIS NEEDS TO BE A RECALL BECAUSE IF THIS HAPPENS AT THE WRONG TIME, SOMEONE COULD DIE FROM IT. *TR

Look up ODI 10422794 at NHTSA ↗

312.5%
ODI 10704120 · 59,000 mi

THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT AND AWD LIGHT ALL ILLUMINATED. THE DEALERSHIP TRIED TWICE TO DIAGNOSE THE PROBLEM, BUT COULD NOT LOCATE ANY CODES FOR IT. THE THIRD TIME THE ISSUE AROSE, THE DEALER DECIDED THAT THERE IS AN ISSUE WITH THE ABS SENSOR. THE VEHICLE IS A 2008 VERACRUZ PURCHASED IN MAY 2009. I WAS TOLD THAT THE VEHICLE WAS JUST PAST THE WARRANTY PERIOD AND THAT HYUNDAI WOULD NOT COVER THIS ITEM. IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH THIS VEHICLE, AS THERE HAVE BEEN AT LEAST 15 COMPLAINTS ON THE NHTSA …

Look up ODI 10704120 at NHTSA ↗

22.2%
ODI 10521969 · 55,500 mi

MY CAR LOST ACCELERATION AND ESC LIGHT TURNED ON WHILE DRIVING AT ABOUT 40 MILE/HR. THE CAR WAS PULLED OVER AND RESTARTED. THE ESC LIGHT TURNED OFF AND THE ACCELERATION WENT BACK TO NORMAL. THE CAR WAS DRIVEN TO A HYUNDAI DEALER LOCATED IN CORONA, CA. NO ERROR CODES WERE FOUND, THE PROBLEM COULD NOT BE DUPLICATED AND NOTHING WAS DONE ABOUT THE ISSUE. *TR

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10.9%
ODI 10983276 · 5 mi

WHILE I STARTED TO CROSS A BUSY HWY MY VERACRUZ DID NOT RESPOND AND WOULD NOT GO FASTER THAN 20 MPH. ALL MY DASHBORD LIGHTS CAME ON AND OFF SEVERAL TIMES THEN THE CAR WOULD NOT GO MORE THAN 5 MPH. I WAS ABLE TO MAKE IT TO THE HYUNDAI DEALERSHIP WHERE THE CAR WOULD NOT GO ON PARK EVEN AFTER TRYING THE OVERIDE SWITHCH. EVENTUALLY THE CAR STARTED SHAKING AND IT SHUT OFF. ONCE THEY WERE ABLE TO DIAGNOSE THE PROBLEM THEY HAD TO REPLACE THE ALTERNATOR AND A NEW BATTERY (BATTERY WAS A YEAR OLD BUT HAD TO BE REPLACED DUE TO THE ALTERNATOR MALFUCTION KI…

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00.0%

No examples available for this selection.

Unknown Or Other
1510.3%
ODI 10418752 · 17,829 mi

VEHICLE STOPPED RESPONDING TO GAS PEDAL, FOLLOWED BY CHECK ENGINE LIGHT. VEHICLE HAD TO BE TOWED TO SERVICE CENTER. DEALER REPLACED THE THROTTLE POSITION SENSOR (TPS), ALSO REFERED AS THE ACCELERATOR POSITION SENSOR (APS). THE TPS HAS FAILED 3 TIMES IN THE LAST 3 YEARS REQUIRING TOWING VEHICLE OUT OF TRAFFIC EACH TIME.

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104.3%
ODI 10667460 · 100,100 mi

WHILE DRIVING ON THE HIGHWAY MY VEHICLE STARTED ACCELERATING ON ITS OWN AND KEPT CLIMBING TO HIGHER SPEEDS REACHING 100MPH AND GREATER, EVEN WHILE PRESSING THE BREAKS THE VEHICLE STILL ACCELERATED ON ITS OWN. FINALLY AFTER REACHING A SAFE AREA TO DO SO I HAD TO SWITCH THE VEHICLE TO NEUTRAL, ONCE SLOW ENOUGH I THEN PLACED THE VEHICLE INTO PARK AND SHUT IT OFF IMMEDIATELY AS IT WAS STILL REVVING AND THE ENGINE BEGAN TO SMOKE A LITTLE. FROM THERE I HAD MY VEHICLE TOWED TO LITHIA HYUNDAI, I WAS TOO SCARED TO TURN IT BACK ON. THANK GOODNESS MY CHIL…

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28.3%
ODI 11219456 · 50,000 mi

PASSENGER MIRROR BURNED. BROUGHT TO HYNDAI, THEY DIDNT KNOW WHAT CAUSED IT NOR CAN GIVE AN ANSWER TO.CANT SEE TO PASS AND GET OVER. DOOR LOCK FAILURE ON DRIVERS DOOR AND KEY LOCKONG. WILL UNLOCK DOORS BUT WILL NOT LOCK. CAR HAS BEEN IN SHOP 10 DAYS. MULTABLE DONTKNOW ANSWER

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99.9%
ODI 10690797 · 61,200 mi

DRIVERS LEFT FRONT INSIDE DOOR HANDLE BEGAN TO FAIL DUE TO WHAT APPEARS TO BE A BREAKDOWN OF ITS ELEMENTS.YESTERDAY IT COMPLETY BROKE OFF AND I HAVE TO USE THE OUTSIDE DOOR HANDLE TO GET OUT OF CAR.

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65.7%
ODI 10816254 · 90,000 mi

PASSENGER SIDE INTERIOR DOOR LATCH SNAPPED IN TWO. THE VEHICLE WAS STATIONARY AT THE TIME OF THE BREAKAGE. SAFETY CONCERN ABOUT THE JAGGED EDGE OF THE BROKEN PLASTIC PIECE, AS WELL AS THE CONCERN OVER HAVING TO EXIT THE VEHICLE IN AN EMERGENCY.

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34.6%
ODI 11192242

THE CAR IS STILL HAVING THE OIL LEAK ON TO THE ALTERNATOR LIKE THE RECALL STATED. THIS IS MY 3RD TIME REPLACING MY ALTERNATOR ON A BRAND NEW CAR I BOUGHT OFF THE LOT.

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Air Bags
139.0%
ODI 10375765 · 7,036 mi

AIRBAG WARNING LIGHT CAME ON THE 1ST TIME ON 20 AUG 2008 AND CONTINUED 4 MORE TIMES TO 20 DEC 2010. ALL AIRBAG WARNING LIGHTS WERE RESET BY DEALER. I WONDER HOW MANY OWNERS HAVE TO GO TO DEALER TO FIX THIS PROBLEM.

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198.3%
ODI 10320709 · 20,000 mi

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE TRAVELING 35 MPH THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE SERVICED; HOWEVER, THE CONTACT IS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 5/10/10 *CN THE CONSUMER STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINTE FOR DAYS/WEEKS AT A TIME. UPDATED 09/13/10

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14.2%
ODI 11319354 · 140,003 mi

1. THE HORN WON'T WORK WHEN YOU PUSH THE HORN 3 TO 4 TIMES IT KEEPS BLOWING THE FUSE 15A . I REPLACE THE RELAY SWITCH AND IT STILL BLOWS THE 15A GUESS. 2. I. STARTED UP MY CAR DROVE THROUGH MY NEIGHBORHOOD ABOUT 10 MILES PER HOUR AND THE AIRBAG LIGHT CAME ON FOR NO REASON ON THE DASHBOARD AND WON'T CUT OFF. I HAD 1 PASSENGER IN THE FRONT SEAT, WHEN THIS HAPPEN AND IT STILL TAYS ON EVEN WHEN BY MYSELF,

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22.2%
ODI 10559475 · 45,198 mi

THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSAT…

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10.9%
ODI 11161121 · 231,000 mi

NEITHER FRONT OR SIDE AIRBAGS DEPLOYED AT A 45 MPH FRONTAL AND SIDE COLLISION.

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23.1%
ODI 11447573

On September 26, 2021 the airbag indicator light in my 2012 Hyundai Veracruz remained illuminated upon starting the vehicle. Around a day later, the airbag light stopped illuminating. Around a month later, I received a letter from Hyundai regarding a warranty extension to cover the clock spring, so I contacted my local Hyundai dealership. Tracy Hyundai indicated that the clock spring is fine, however there is a faulty passenger side occupant sensor. The fault code cleared; however this creates a safety issue as it is unknown if the front p…

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Power Train
128.3%
ODI 10274022 · 11,500 mi

ESC OFF LIGHT IS ILLUMINATED AND SHIFTER WILL NOT MOVE OUT OF REVERSE GEAR. *TR

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146.1%
ODI 10532384 · 55,000 mi

JULY 2012 - GASKET LEAKED AND KILLED ALTERNATOR AND BATTERY. CAR STOPPED SUDDENLY AND NEEDED TO BE TOWED TO THE DEALERSHIP. DEALER FIXED THE ALTERNATOR AND GASKET BUT I HAD TO PAY FOR BATTERY. JULY 2013 - ALTERNATOR DIED WHILE DRIVING AND BATTERY LIGHT CAME ON. I HAD TO PAY FOR ALTERNATOR CHANGE $550 AS I WAS ABOVE 60,000 MILES. *TR

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28.3%
ODI 10349742 · 10,388 mi

WHILE DRIVING, IT FELT LIKE A JERK OR SHIFT IN THE ENGINE TWO TIMES AND THEN THE ACCELERATOR STOPPED WORKING. I COASTED INTO A PARKING LOT AND CALLED A TOW TRUCK. NOT FIVE MINUTES EARLIER I HAD BEEN DRIVING 65 MILES AN HOUR ON INTERSTATE 35 - AN EXTREMELY BUSY AND FAST-MOVING HIGHWAY. IF THE PROBLEM HAD HAPPENED THEN, I HAVE NO DOUBT THAT A TERRIBLE ACCIDENT WOULD HAVE BEEN THE RESULT. THE SERVICE REPRESENTATIVE AT THE HYUNDAI DEALERSHIP SAID IT WAS PROBABLY THE THROTTLE POSITION SENSOR AND THAT THIS WAS A "COMMON PROBLEM." THE SENSOR IS BE…

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22.2%
ODI 10421354 · 68,117 mi

MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR

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32.8%
ODI 10564194 · 60,000 mi

THIS REPORT IS BEING FILED OUT OF MY CONCERN FOR THE TRANSMISSION'S INTEGRITY AND PERFORMANCE; A PROBLEM THAT DOESN'T SEEM TO EXIST TO DEALERSHIP MAINTENANCE PERSONNEL. WHILE MOST TRANSMISSION COMPLAINTS ARE NO DOUBT SPEED RELATED, THIS PROBLEM OCCURS WHEN THE CAR IS SLOWING OR DOWNSHIFTING. IT CONSISTENTLY "CLUNKS" AS THE CAR READIES FOR STOP. MY CONCERN IS THAT THE CLUNK WILL MANIFEST ITSELF AT HIGHWAY SPEEDS AND FAIL ENTIRELY. AND THAT IS A SERIOUS SAFETY ISSUE FOR ME AND MY FAMILY. *TR

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11.5%
ODI 10957112 · 58,000 mi

OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System53,141–126,574 mi84,000 mi14
ODI 10786718 · 17,000 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE HEADLIGHTS WOULD GO OFF COMPLETELY FOR A MOMENT (PERHAPS ONE TO TWO SECONDS) WHEN THE TURN SIGNAL IS USED. THE HEADLIGHTS ALWAYS CAME BACK ON WHEN THE TURN SIGNAL LEVER WAS RETURNED TO THE NORMAL CENTER POSITION. THIS HAS HAPPENED OCCASIONALLY FOR A COUPLE OF MONTHS, BUT THEN IT OCCURRED FREQUENTLY ON A RECENT TRIP WHERE I WAS DRIVING AT NIGHT FOR ABOUT SIX HOURS STRAIGHT ON AN INTERSTATE HIGHWAY.

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ODI 10971949 · 75,480 mi

JULY 2014: EXPERIENCED SUDDEN PROGRESSIVE ELECTRICAL FAILURE WHILE DRIVING. DISCOVERED ALTERNATOR FOULED BY LEAKING OIL. VALVE COVER GASKET, ALTERNATOR REPLACED AT DEALERSHIP. REC'D NOTICE OF RECALL 121. JANUARY 2015: RECALL REPAIRS WERE APPLIED. JUNE 2016: PROBLEM RECURRED AS BEFORE. GASKET & ALTERNATOR AGAIN REPLACED. ALTHOUGH REPAIR/REPLACEMENT DONE, HYUNDAI REFUSES TO OFFER ANY OTHER REMEDY OR EXTEND WARRANTY.

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ODI 11003712 · 80,000 mi

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

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Engine63,000–129,000 mi88,000 mi13
ODI 10788809 · 74,457 mi

WENT IN FOR A RECALL (CAMPAIGN 121) TO THE DEALERSHIP. THE REPAIR WAS DONE INCORRECTLY CAUSING MORE PROBLEMS. THE DEALERSHIP AGREED TO RE DUE JUST THE PROBLEM BUT FAILED TO CLEAN RESIDUA (OIL ALL OVER ENGINE AND PARTS) THIS CAUSED THE PARTS TO FAIL UPON DRIVING. FILED A COMPLAINT TO HYUNDAI AND HAD NO RESULTS ON PAYING FOR THE DAMAGES (REPAIRS). THE 1ST INCIDENT OCCURRED WHILE DRIVING ON THE HIGHWAY WITH HEAVY TRAFFIC. THE DRIVE BELT SHREDDED CAUSING VEHICLE TO STOP. THE 2ND INCIDENT OCCURRED WHILE DRIVING ON MAIN ROAD. THE ALTERNATOR FAILED WH…

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ODI 11003712 · 80,000 mi

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

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ODI 11018693 · 17,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING, SMOKE WAS SEEN UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE ENGINE ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER (HANLEES HYUNDAI IN FREMONT, CALIFORNIA), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. IN APRIL OF 2015, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING: ENGINE). APPROXIMATELY 2,000 MILES LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE WAS R…

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Engine And Engine Cooling97,064–155,000 mi114,500 mi12
ODI 11330815 · 150,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. T…

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ODI 11402643 · 97,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS ENGINE OIL LEAKING ONTO THE ALTERNATOR. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIR…

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ODI 11417446 · 100,000 mi

THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER HOWEVER, IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE WITHIN THE RECALL NOTICE THAT WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE BATTERY WARNING LIGHT AND FOB WARNING LIGHT WOULD I…

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Service Brakes, HydraulicToo few reports for a range191,000 mi3 (sparse)
ODI 11590375 · 186,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact stated that after picking up the vehicle from the dealer, the contact became aware that the battery warning light was illuminated. The contact stated that the battery warning light disappeared when the A/C was turned on. The local dealer where the vehicle was serviced under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was contacted, and stated that the failure was not related to the repair recall. The contact stated the technician cleaned the engine and the insulation on the …

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ODI 11591707 · 239,382 mi

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle then stalled. The vehicle was pushed back to the residence. The contact stated that an independent mechanic diagnose…

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ODI 11755872 · 191,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle,…

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Unknown Or OtherToo few reports for a range20,000 mi1 (sparse)
ODI 11310878 · 20,000 mi

THE BATTERY DON'T CHARGE UNLESS THE AIR CONDITIONER IS ON.

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Exterior LightingToo few reports for a range73,000 mi2 (sparse)
ODI 11112248 · 34,000 mi

HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.

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ODI 11141709 · 112,000 mi

PURCHASED VEHICLE NEW IN 2012. CURRENTLY AT 112K MILES. OVER THE PAST YEAR I HAVE NOTICED THAT WHEN MY LIGHT DIAL IS IN THE "ON" POSITION AND SIGNALING RIGHT WITH THE TURN SIGNAL STALK IN CITY CONDITIONS (5-30 MPH) MY HEADLIGHTS (AND DASH LIGHTS) WILL FLICKER OFF AND BACK ON. LIGHT DIAL IS AT END OF SIGNAL STALK AND I INITIALLY CONCLUDED I POSSIBLY TWIST THE STALK IN A SLIGHT NATURE WHEN DRIVING TO CAUSE THE ISSUE BUT LATER CONCLUDED THE DIAL IS EXTREMELY SENSITIVE TO TOUCH. I OFTEN KEEP THE LIGHT DIAL IN "AUTO" AND USUALLY ONLY HAVE IT IN …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11627287

The contact owned a 2012 Hyundai Veracruz. The contact stated while parked and unoccupied, the vehicle caught fire. The contact stated she was told by one of her neighbors who tried to extinguish the fire but could not stop the fire. The house was damaged due to the fire. No injuries were sustained. No medical attention was needed. The fire department was notified and extinguished the fire and the vehicle was currently under investigation. A fire department and police report was filed. The vehicle was towed to an unknown location. The vehicle w…

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2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11729426

Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new engine .

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11755872 · 191,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle,…

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2011: 15 complaints · 2012: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20115815
2012001
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201110600
20126401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineEngine And Engine CoolingService Brakes, HydraulicUnknown Or OtherAir BagsExterior LightingStructure:Body
Electrical System—
6
ODI 11003712 · 80,000 mi

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

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ODI 11144000 · 88,000 mi

THE CAR WOULD NOT START. THEN THE ENGINE AREA BEGAN SMOKING AND THEN A FIRE SPARKED. THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT THE FIRE OUT. THE CAR WAS AT A GAS STATION AND WAS NOT MOVING.

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ODI 11172467 · 183,000 mi

THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSE…

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0
1
ODI 11590375 · 186,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact stated that after picking up the vehicle from the dealer, the contact became aware that the battery warning light was illuminated. The contact stated that the battery warning light disappeared when the A/C was turned on. The local dealer where the vehicle was serviced under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was contacted, and stated that the failure was not related to the repair recall. The contact stated the technician cleaned the engine and the insulation on the …

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1
ODI 11310878 · 20,000 mi

THE BATTERY DON'T CHARGE UNLESS THE AIR CONDITIONER IS ON.

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000
Engine
6
ODI 11003712 · 80,000 mi

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

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ODI 11144000 · 88,000 mi

THE CAR WOULD NOT START. THEN THE ENGINE AREA BEGAN SMOKING AND THEN A FIRE SPARKED. THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT THE FIRE OUT. THE CAR WAS AT A GAS STATION AND WAS NOT MOVING.

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ODI 11172467 · 183,000 mi

THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSE…

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1
ODI 11522917 · 129,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacture…

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00000
Engine And Engine Cooling0
1
ODI 11522917 · 129,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacture…

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1
ODI 11755872 · 191,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle,…

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0000
Service Brakes, Hydraulic
1
ODI 11590375 · 186,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact stated that after picking up the vehicle from the dealer, the contact became aware that the battery warning light was illuminated. The contact stated that the battery warning light disappeared when the A/C was turned on. The local dealer where the vehicle was serviced under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was contacted, and stated that the failure was not related to the repair recall. The contact stated the technician cleaned the engine and the insulation on the …

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0
1
ODI 11755872 · 191,000 mi

The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle,…

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Unknown Or Other
1
ODI 11310878 · 20,000 mi

THE BATTERY DON'T CHARGE UNLESS THE AIR CONDITIONER IS ON.

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000—000
Air Bags00000—00
Exterior Lighting000000—0
Structure:Body0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

19 mentions · 29.2% of complaints

Median mileage: 102,000 mi (15 usable records).

ODI 11323566 · 92,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE LOSS POWER AND STALLED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOT…

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ODI 11353677

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT FUEL LEAKED ONTO THE ALTERNATOR AND CAUSED THE ENGINE TO SHUTOFF WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) AT SOUTH CHARLOTTE HYUNDAI LOCATED AT 8525 SOUTH BLVD, CHARLOTTE, NC 28273 HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER WHO REPAIRED THE VEHICLE HOWEVER, THE FAILURE RECURRED A THIRD TIME AND THE DEALER INFORMED THE CONTACT…

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ODI 11388163 · 102,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WHILE MAKING A TURN. THE OIL LEVEL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE MANUFACTURER DETERMINED THAT THE REPAIR WAS …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

10 mentions · 15.4% of complaints

Median mileage: 100,000 mi (9 usable records).

ODI 11003712 · 80,000 mi

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

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ODI 11172467 · 183,000 mi

THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSE…

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ODI 11323566 · 92,000 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE LOSS POWER AND STALLED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOT…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

2 mentions · 3.1% of complaints

Median mileage: 44,600 mi (2 usable records).

ODI 11061412 · 1,200 mi

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE WOULD NOT START. THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO THE DEALER. MID ISLAND HYUNDAI (1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720) REPLACED THE BATTERY IN THE VEHICLE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE DEALER DIAGNOSED THAT OIL WAS LEAKING ONTO THE ALTERNATOR. THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO HYUNDAI 112 (2114 NY-112 MEDFORD, NY 11763…

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ODI 11144000 · 88,000 mi

THE CAR WOULD NOT START. THEN THE ENGINE AREA BEGAN SMOKING AND THEN A FIRE SPARKED. THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT THE FIRE OUT. THE CAR WAS AT A GAS STATION AND WAS NOT MOVING.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 1.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11353677

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT FUEL LEAKED ONTO THE ALTERNATOR AND CAUSED THE ENGINE TO SHUTOFF WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) AT SOUTH CHARLOTTE HYUNDAI LOCATED AT 8525 SOUTH BLVD, CHARLOTTE, NC 28273 HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER WHO REPAIRED THE VEHICLE HOWEVER, THE FAILURE RECURRED A THIRD TIME AND THE DEALER INFORMED THE CONTACT…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 1.5% of complaints

Median mileage: 180,000 mi (1 usable records).

ODI 11421706 · 180,000 mi

The contact owns a 2012 Hyundai Vera Cruz. The contact received notification of NHTSA Campaign Number: 20v705000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated the vehicle was leaking oil. The check engine warning indicator light was illuminated. Additionally, The contact stated that while the vehicle was running, unattended there was an abnormal odor of burning oil detected. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or …

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b