Auto Recall Watch
U.S. public vehicle records

Infiniti EX35 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

79 owner complaints analyzed

3 distinct recall campaigns

64,500 mi median reported failure mileage

Scope: 2008 to 2012 model years. Data updated: . 58 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 19 of 79 complaints (24.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1721.5%
Engine operation78.9%
Electrical and battery issues78.9%
Braking behavior56.3%
Transmission and shifting33.8%
Fuel system concerns22.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
19
Steering
15
Engine
11
Unknown Or Other
9
Electrical System
6
Power Train
5
Fuel/Propulsion System
4
Seats
4
Component breakdown data
CategoryCount
Air Bags19
Steering15
Engine11
Unknown Or Other9
Electrical System6
Power Train5
Fuel/Propulsion System4
Seats4

Air Bags: 19; Steering: 15; Engine: 11; Unknown Or Other: 9; Electrical System: 6; Power Train: 5; Fuel/Propulsion System: 4; Seats: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
12
50,000 to 74,999
14
75,000 to 99,999
12
100,000 to 149,999
8
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99912
50,000 to 74,99914
75,000 to 99,99912
100,000 to 149,9998
150,000 and above3

Under 25,000: 9; 25,000 to 49,999: 12; 50,000 to 74,999: 14; 75,000 to 99,999: 12; 100,000 to 149,999: 8; 150,000 and above: 3

50,000 to 74,999 miles has the most reports with usable mileage (14). 21 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
1
2010
4
2011
4
2012
5
2013
5
2014
11
2015
13
2016
10
2017
3
2018
6
2019
8
2020
4
2021
1
2022
2
2023
1
2024
1
Complaints over time data
CategoryCount
20091
20104
20114
20125
20135
201411
201513
201610
20173
20186
20198
20204
20211
20222
20231
20241

2009: 1; 2010: 4; 2011: 4; 2012: 5; 2013: 5; 2014: 11; 2015: 13; 2016: 10; 2017: 3; 2018: 6; 2019: 8; 2020: 4; 2021: 1; 2022: 2; 2023: 1; 2024: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 17 complaint narratives. Engine operation appears in 7 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10350255 · 2010-08-18 (August 18, 2010)

LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER O…

Owner-reported narrative. 19,087 miles reported. Look up ODI 10350255 at NHTSA ↗

Owner report 10605536 · 2014-06-24 (June 24, 2014)

AFTER HAVING THE OIL CHANGED, AT THE INFINITI DEALER, ON THE WAY HOME MY SON NOTICED THE STEERING WHEEL WAS VERY LOOSE. AFTER ARRIVING AT HOME THE STEERING WHEEL AND PART OF THE COLUMN ACTUALLY SEPARATED FROM THE STEERING COLUMN. WHEN SEPARATED THERE IS NO WAY TO STEER THE CAR! THIS COULD HAVE HAPPENED WHILE DRIVING BUT LUCKILY DID NOT. THIS SEEMS TO BE A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THE DEALER, HARPER INFINITI, SAID THEY DID NOT WORK ON THE STEERING WHILE THE CAR WAS IN FOR SERVICE EARLIER THAT DAY. ..UPDATED 07/01/14 *BF …

Owner-reported narrative. 75,300 miles reported. Look up ODI 10605536 at NHTSA ↗

Owner report 10553830 · 2013-11-26 (November 26, 2013)

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30…

Owner-reported narrative. 65,000 miles reported. Look up ODI 10553830 at NHTSA ↗

Owner report 10606017 · 2014-06-25 (June 25, 2014)

RADIATOR CRACKED AT THE JUNCTION OF THE ALUMINUM AND PLASTIC CAUSING THE CAR TO OVERHEAT AND STALL. IT WAS EXPLAINED TO ME THAT THIS WAS NOT UNCOMMON DUE TO THE USE OF PLASTICS IN THE COOLING SYSTEM NOW. THERE IS NO REPAIR ABLE TO BE DONE BECAUSE OF THE PLASTIC AND THE RADIATOR NEEDS TO BE REPLACED. *TR

Owner-reported narrative. 66,000 miles reported. Look up ODI 10606017 at NHTSA ↗

Owner report 10301654 · 2010-01-20 (January 20, 2010)

I HAVE AN EX 35 INFINITY THAT HAS SMART CRUISE CONTROL. I HAD BEEN USING THE CRUISE CONTROL FOR THE PREVIOUS APPROX. 5 HRS WHILE I WAS DRIVING ON THE EXPRESSWAY COMING HOME FROM FL AT ABOUT 75MPH., THE CRUISE CONTROL SUDDENLY STOPPED WORKING AND STARTED FLASHING WITH LIMITED POWER GOING TO THE CAR.. THIS RESULTED IN A SUDDEN DECELERATION OF THE CAR AND I ALMOST WAS HIT BY THE CAR BEHIND ME. THIS HAPPENED 2 MORE TIMES-WITH ME AGAIN STARTING THE CRUISE CONTROL AND THE RESULTING DECELERATION. I DID NOT USE THE CRUISE CONTROL FOR THE REST OF THE…

Owner-reported narrative. 36,500 miles reported. Look up ODI 10301654 at NHTSA ↗

Owner report 10498111 · 2013-02-14 (February 14, 2013)

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

Owner-reported narrative. 44,000 miles reported. Look up ODI 10498111 at NHTSA ↗

Owner report 10597578 · 2014-06-11 (June 11, 2014)

THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10597578 at NHTSA ↗

Owner report 11164798 · 2019-01-07 (January 7, 2019)

THE ENGINE REPEATEDLY STALLS DRIVING AT LOW SPEEDS OR WHILE BRAKING. THIS HAS HAPPENED DOZENS OF TIMES, INCLUDING WHILE DRIVING THROUGH PARKING LOTS, BRAKING DURING RUSH HOUR TRAFFIC ON CITY STREETS AND FREEWAY OFF RAMPS AS WELL AS BRAKING ON A LEFT TURN THROUGH A TRAFFIC LIGHT ON A HIGHWAY, ALMOST CAUSING ME TO GET REAR ENDED MULTIPLE TIMES. THIS PROBLEM IS IDENTICAL TO PROBLEMS THAT PRECIPITATED A RECALL OF OTHER INIFINITI MODELS, SAME MODEL YEAR, HOWEVER THE EX35 WAS NOT INCLUDED IN THE RECALL. CAR HAS BEEN TAKEN TO THE DEALER WHO CANNOT …

Owner-reported narrative. 100,000 miles reported. Look up ODI 11164798 at NHTSA ↗

Owner report 11385297 · 2020-12-28 (December 28, 2020)

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

Owner-reported narrative. 98,000 miles reported. Look up ODI 11385297 at NHTSA ↗

Owner report 10763965 · 2015-09-15 (September 15, 2015)

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STOPPED THE VEHICLE AND PLACED THE GEAR IN REVERSE, BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER CONFIRMED THE TRANSMISSION FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Owner-reported narrative. 64,000 miles reported. Look up ODI 10763965 at NHTSA ↗

Owner report 10681293 · 2015-02-04 (February 4, 2015)

WHILE DRIVING IN A PARKING GARAGE LOOKING FOR A PARKING SPACE, MY CAR JUST STOPPED. I WAS HIT IN THE REAR AND THERE WAS NO REASON FOR MY CAR TO STOP. IT JUST STOPS WHILE I'M DRIVING. I CALLED INFINITI AND THEY SAID ONCE THEY REPLACE THE FUEL PUMP IN A PREVIOUS RECALL THEY ARE NOT REQUIRED TO REPLACE ANOTHER ONE. EVEN IF THEY ARE AT FAULT IT'S MY BURDEN TO FIX THE ISSUE. *TR

Owner-reported narrative. 62,000 miles reported. Look up ODI 10681293 at NHTSA ↗

Owner report 10489483 · 2012-12-21 (December 21, 2012)

TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,000.

Owner-reported narrative. 25,000 miles reported. Look up ODI 10489483 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2008
3
2009
0
2010
0
2011
0
2012
0
Recall campaigns data
CategoryCount
20083
20090
20100
20110
20120

2008: 3; 2009: 0; 2010: 0; 2011: 0; 2012: 0

Year-by-year records

Infiniti EX35 model-year comparison
Model yearComplaintsRecallsChange in recalls
2008443Not available
200980-3
20101500
2011700
2012500
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

79 unique complaints in this selection. Analysis snapshot: 2026-10-01.

73.4%Usable mileage58 / 79 records
100.0%Valid incident date79 / 79 records
100.0%Valid filing date79 / 79 records
100.0%Ordered incident and filing dates79 / 79 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20082009201020112012
Air Bags
1125.0%
ODI 10473851 · 52,000 mi

THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONCUSSION AND MULTIPLE BRUISES. THIS COMPLAINT IS FOR THE FRONT AIRBAGS THAT DID NOT DEPLOY. *TR

Look up ODI 10473851 at NHTSA ↗

337.5%
ODI 11092101

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH …

Look up ODI 11092101 at NHTSA ↗

16.7%
ODI 10662233

INFINITI REFUSES TO TELL ME WHETHER OR NOT MY 2010 EX 35 HAS A TAKATA AIRBAG. *TR

Look up ODI 10662233 at NHTSA ↗

228.6%
ODI 10872222

TAKATA RECALL

Look up ODI 10872222 at NHTSA ↗

240.0%
ODI 11203262 · 48,995 mi

PASSENGER AIRBAG LIGHT CAME ON. BROUGHT TO DEALER WHO ADVISED SENSOR NEEDED TO BE REPLACED. REPLACED AT $593.14 BEFORE TAX ON 3-22-18. ON 4-27-18, LIGHT CAME BACK ON AND RETURNED TO DEALER WHO ADVISED ENTIRE BOTTOM OF PASSENGER SEAT NEEDED TO BE REPLACED. ADDITIONAL COST BEFORE TAX WAS $2,201.21. ADVISED PROBLEM WAS THAT THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SPECIFICALLY, THE AIRBAG LIGHT CAME ON EACH TIME THE CAR WAS STARTED. HAVE RETAINED ALL RECORDS AND INVOICES. VEHICLE NEVER IN AN ACCIDENT AND NOTHING HAPPENED TO THE PASSENGER…

Look up ODI 11203262 at NHTSA ↗

Steering
1125.0%
ODI 10350255 · 19,087 mi

LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER O…

Look up ODI 10350255 at NHTSA ↗

225.0%
ODI 11074493 · 82,000 mi

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

Look up ODI 11074493 at NHTSA ↗

213.3%
ODI 10819833 · 58,836 mi

I STARTED MY VEHICLE THIS MORNING AND A YELLOW LIGHT WITH A KEY CAME ON FOR THE FIRST TIME, I THOUGHT IS WAS THE KEY BATTERY SO I PAID NO ATTENTION, GOT TO MY DESTINATION AND TURNED THE CAR OFF, A FEW MINUTES LATER GOT BACK INTO THE CAR TO HEAD HOME AND IT WON'T START. I WAS STUCK THERE FOR FIVE HOURS TRYING TO GET IT STARTED WITH HELP FROM A LOCKSMITH AND MY MECHANIC, FINALLY FOUND THE ISSUE ON GOOGLE WAS A FAULTY STEERING WHEEL LOCK UNIT WHICH 37 OTHER PEOPLE HAD PROBLEMS WITH AND WAS CHARGED $900 AND UP TO FIX BY THE DEALERS THEY KNOW OF TH…

Look up ODI 10819833 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
818.2%
ODI 10553830 · 65,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30…

Look up ODI 10553830 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 10616769 · 17,200 mi

THIS CAR HAD AN UNEXPLAINED EPISODE OF SUDDEN ENGINE POWER LOSS AND DECELERATION FOLLOWED BY ENGINE SHUTDOWN AND TEMPORARY INABILITY TO RESTART THE ENGINE. WHILE TRAVELING AT APPROXIMATELY 60 MPH ON A SLIGHTLY INCLINED HIGHWAY, I SUDDENLY FELT THAT THE CAR NEEDED TO DOWNSHIFT BUT IT WAS NOT DOING SO. AS I CONTINUED TO EXERT ADDITIONAL PRESSURE ON THE ACCELERATOR, THE CAR BEGAN TO NOTICEABLY AND QUICKLY LOSE ENGINE POWER. THE POWER STEERING AND POWER BRAKES WORKED NORMALLY, AND I WAS ABLE TO PULL OFF THE ROAD, BY WHICH TIME THE ENGINE HAD STO…

Look up ODI 10616769 at NHTSA ↗

240.0%
ODI 10617883 · 5,000 mi

TL* THE CONTACT OWNS A 2012 INFINITI EX35. THE CONTACT STATED THAT WHEN THE GEAR WAS IN DRIVE OR REVERSE, THE VEHICLE STALLED AS THE PUSH BUTTON STARTER SWITCH WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Look up ODI 10617883 at NHTSA ↗

Unknown Or Other
24.5%
ODI 10758729 · 108,000 mi

WHILE DRIVING, THE CAR CUTS OFF, I HAVE TO PUT THE CAR IN PARK AND CUT IT BACK ON. I WAS HIT FROM THE BACK DUE TO THIS BECAUSE I WAS IN THE MIDDLE OF A INTERSECTION WHEN THE CAR CUT OFF WITH MY 11 YEAR OLD SON IN THE CAR. LUCKILY WE ARE OKAY AND THE DAMAGE WAS NOT BAD BECAUSE THE OTHER DRIVER WAS NOT GOING FAST BUT WHAT IF THEY WERE MY SON AND I COULD HAVE LOST OUR LIVES DUE TO THIS, AND THIS HAS HAPPENED ON MORE THEN ONE OCCASION. THE DEALERSHIP DON'T KNOW WHATS GOING ON! I AM HIGHLY FRUSTRATED WITH THIS ISSUE I JUST PURCHASED THIS VEHICLE ON …

Look up ODI 10758729 at NHTSA ↗

225.0%
ODI 11074493 · 82,000 mi

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

Look up ODI 11074493 at NHTSA ↗

213.3%
ODI 10321604 · 750 mi

MY BRAND NEW EX35 INFINITY ADAPTIVE AND STANDARD CRUISE CONTROL ("ACC")CRASHED (QUIT WORKING) ON ME 4X IN THE FIRST 2 MONTHS I OWNED THE CAR. IN ADDITION DURING THAT PERIOD WHEN THE ADAPTIVE CRUISE CONTROL WORKED, IT DID NOT WORK FULLY OR PROPERLY. FINALLY, INFINITI DECLARED A RECALL FOR THE CRASHING ACC AND PURPORTEDLY "FIXED" IT ON 01/20/10. HOWEVER, AFTER THE "FIX" IT BECAME EVIDENT THAT A SAFETY WARNING FEATURE OF THE THAT CHIMES AND FLASHES WHEN ANOTHER CAR CUTS IN BETWEEN YOU AND THE CAR IN FRONT. THIS FEATURE EXISTED ON THE 2010 EX35…

Look up ODI 10321604 at NHTSA ↗

342.9%
ODI 11324808

THE DASHBOARD ON THIS CAR IS MELTING AND CRACKING. IT HAS 62K MILES ON IT AND IS GARAGE KEPT. THE MELTED DASH CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT DIFFICULT TO SEE SOMETIMES. *TR

Look up ODI 11324808 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
49.1%
ODI 10509165 · 133,000 mi

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A …

Look up ODI 10509165 at NHTSA ↗

112.5%
ODI 11092101

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH …

Look up ODI 11092101 at NHTSA ↗

16.7%
ODI 10747776 · 39,500 mi

ON FRIDAY 7-AUGUST-2015 MY WIFE'S 2010 EX35 DID NOT CRANCKED. VEHICLE GOT TOWED TO INFINITI SERVICE DEPARTMENT. DIAGNOSTIC WAS RAN AND THE FAULTY PART IS THE STEERING WHEEL LOCK UNIT. A FORMER INFINITI MECHANIC TOLD ME THAT NISSAN ALTIMA'S USE THE SAME PART AND GOT RECALLED ON THOSE VEHICLES. HE ALSO STATES THAT WITH JUST MOVING THE TELESCOPING THE STEERING WHEEL IN AND OUT THE PROBLEM GOES AWAY. HE WAS RIGHT AND NOW THE VEHICLE STARTS. HOWEVER SERVICE DEPARTMENT STATES THAT THE VEHICLE COULD LOCK THE STEERING WHEEL WHILE DRIVING. THEY WANT $1,…

Look up ODI 10747776 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
24.5%
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

112.5%
ODI 10763965 · 64,000 mi

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STOPPED THE VEHICLE AND PLACED THE GEAR IN REVERSE, BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER CONFIRMED THE TRANSMISSION FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Look up ODI 10763965 at NHTSA ↗

213.3%
ODI 10353675 · 4,000 mi

I AM HAVING 'ACCELERATOR LAG'; MANY TIMES WHEN I TRY TO ACCELERATE THE CAR FROM A STOP, IT WILL MOVE VERY SLOW. THIS IS VERY DANGEROUS WHEN I AM PULLING OUT IN FAST TRAFFIC. I TRIED TO HAVE THIS REPAIRED AT MY DEALER, BUT THEY SAID THEY HAD NO FIX FOR THIS. *TR

Look up ODI 10353675 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
24.5%
ODI 10681293 · 62,000 mi

WHILE DRIVING IN A PARKING GARAGE LOOKING FOR A PARKING SPACE, MY CAR JUST STOPPED. I WAS HIT IN THE REAR AND THERE WAS NO REASON FOR MY CAR TO STOP. IT JUST STOPS WHILE I'M DRIVING. I CALLED INFINITI AND THEY SAID ONCE THEY REPLACE THE FUEL PUMP IN A PREVIOUS RECALL THEY ARE NOT REQUIRED TO REPLACE ANOTHER ONE. EVEN IF THEY ARE AT FAULT IT'S MY BURDEN TO FIX THE ISSUE. *TR

Look up ODI 10681293 at NHTSA ↗

00.0%

No examples available for this selection.

16.7%
ODI 10489483 · 25,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,000.

Look up ODI 10489483 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11309022 · 80,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

Look up ODI 11309022 at NHTSA ↗

Seats
24.5%
ODI 10498111 · 44,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

Look up ODI 10498111 at NHTSA ↗

112.5%
ODI 11163651

THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK IT A 3RD TIME (NOW WARRANTY EXPIRED), THEY RESEARCHED DEEPER AND SAID THE PROBLEM WAS IN THE OCS SENSOR INSIDE OF THE SEAT, SO THE SEAT NEEDED TO BE REPLACED. $5000 CHARGE, MOTORWERKS OF BARRINGTON, IL. I HAVE NOT HAD IT FIXED YET. I FOUND THE SAM…

Look up ODI 11163651 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11286473 · 71,000 mi

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

Look up ODI 11286473 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags59,500–101,000 mi82,000 mi11
ODI 10473851 · 52,000 mi

THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONCUSSION AND MULTIPLE BRUISES. THIS COMPLAINT IS FOR THE FRONT AIRBAGS THAT DID NOT DEPLOY. *TR

Look up ODI 10473851 at NHTSA ↗

ODI 10487482 · 82,000 mi

THE DASH BOARD AIRBAG WARNING LIGHT STARTED FLASHING. IT STAYED FLASHING FOR A FEW WEEKS, SO I TOOK IT TO AN INFINITI DEALERSHIP. THE DEALERSHIP TOLD ME THERE WAS SOME TYPE OF COMMUNICATION PROBLEM BETWEEN THE ACU AND OCS UNITS, LOCATED UNDER THE PASSENGER SEAT. THEY SAID THEY COULDN'T TELL ANY MORE THAN THAT, AND WOULD TRY REPLACING THE ACU FIRST (THIS COST ME OVER $1000). THEY THEN SAID IF THE FLASHING LIGHT CAME BACK, THE NEXT STEP WOULD COST ME OVER $3200 (REPLACING THE OCS, I GUESS). I THEN LOOKED ONLINE FOR OTHERS WITH THIS PROBLEM, A…

Look up ODI 10487482 at NHTSA ↗

ODI 10509165 · 133,000 mi

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A …

Look up ODI 10509165 at NHTSA ↗

Steering60,618–82,000 mi68,000 mi11
ODI 10350255 · 19,087 mi

LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER O…

Look up ODI 10350255 at NHTSA ↗

ODI 10605536 · 75,300 mi

AFTER HAVING THE OIL CHANGED, AT THE INFINITI DEALER, ON THE WAY HOME MY SON NOTICED THE STEERING WHEEL WAS VERY LOOSE. AFTER ARRIVING AT HOME THE STEERING WHEEL AND PART OF THE COLUMN ACTUALLY SEPARATED FROM THE STEERING COLUMN. WHEN SEPARATED THERE IS NO WAY TO STEER THE CAR! THIS COULD HAVE HAPPENED WHILE DRIVING BUT LUCKILY DID NOT. THIS SEEMS TO BE A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THE DEALER, HARPER INFINITI, SAID THEY DID NOT WORK ON THE STEERING WHILE THE CAR WAS IN FOR SERVICE EARLIER THAT DAY. ..UPDATED 07/01/14 *BF …

Look up ODI 10605536 at NHTSA ↗

ODI 10683659 · 93,088 mi

PULLING TO A STOP AND HEARD A NOISE AND STEERING WHEEL PULLED AWAY FROM COLUMN. *TR

Look up ODI 10683659 at NHTSA ↗

Engine57,500–103,115 mi80,000 mi11
ODI 10553830 · 65,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30…

Look up ODI 10553830 at NHTSA ↗

ODI 10597578 · 50,000 mi

THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR

Look up ODI 10597578 at NHTSA ↗

ODI 10694921 · 65,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Look up ODI 10694921 at NHTSA ↗

Unknown Or OtherToo few reports for a range95,000 mi4 (sparse)
ODI 10758729 · 108,000 mi

WHILE DRIVING, THE CAR CUTS OFF, I HAVE TO PUT THE CAR IN PARK AND CUT IT BACK ON. I WAS HIT FROM THE BACK DUE TO THIS BECAUSE I WAS IN THE MIDDLE OF A INTERSECTION WHEN THE CAR CUT OFF WITH MY 11 YEAR OLD SON IN THE CAR. LUCKILY WE ARE OKAY AND THE DAMAGE WAS NOT BAD BECAUSE THE OTHER DRIVER WAS NOT GOING FAST BUT WHAT IF THEY WERE MY SON AND I COULD HAVE LOST OUR LIVES DUE TO THIS, AND THIS HAS HAPPENED ON MORE THEN ONE OCCASION. THE DEALERSHIP DON'T KNOW WHATS GOING ON! I AM HIGHLY FRUSTRATED WITH THIS ISSUE I JUST PURCHASED THIS VEHICLE ON …

Look up ODI 10758729 at NHTSA ↗

ODI 10882090 · 115,000 mi

VARIOUS CRACKS HAVE FORMED IN THE LEATHER DASHBOARD. ONE NEAR THE ODOMETER READINGS EXTENDING TOWARDS THE DRIVER SIDE WINDOW. A SECOND TO THE LEFT OF THE CENTER DASH EXTENDING FROM TOP TO BOTTOM. CONTACT INFINITI CONSUMER AFFAIRS BECAUSE THEY REPLACED FX35 DASHBOARDS WITH THE SAME ISSUE. THEY SAID THEY WOULD NOT REPLACE MY VEHICLE DASH. I FIRST NOTICED THE CRACKS ON JUNE 26, 2016. CALLED INFINITI ON JULY 1, 2016.

Look up ODI 10882090 at NHTSA ↗

ODI 11074493 · 82,000 mi

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

Look up ODI 11074493 at NHTSA ↗

Electrical System45,000–99,000 mi98,000 mi5
ODI 10509165 · 133,000 mi

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A …

Look up ODI 10509165 at NHTSA ↗

ODI 10672939 · 45,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR 5 HOURS WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND ADVISED THE CONTACT THAT THE FIRE INITIATED FROM THE REAR DRIVER'S SIDE TIRE AREA. A POLICE/FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 02/10/15*LJ UPDATED 9/18/2017*CN

Look up ODI 10672939 at NHTSA ↗

ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

Power Train6,874–98,000 mi64,000 mi5
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

ODI 11385297 · 98,000 mi

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

Look up ODI 11385297 at NHTSA ↗

ODI 10763965 · 64,000 mi

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STOPPED THE VEHICLE AND PLACED THE GEAR IN REVERSE, BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER CONFIRMED THE TRANSMISSION FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Look up ODI 10763965 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range71,000 mi4 (sparse)
ODI 10681293 · 62,000 mi

WHILE DRIVING IN A PARKING GARAGE LOOKING FOR A PARKING SPACE, MY CAR JUST STOPPED. I WAS HIT IN THE REAR AND THERE WAS NO REASON FOR MY CAR TO STOP. IT JUST STOPS WHILE I'M DRIVING. I CALLED INFINITI AND THEY SAID ONCE THEY REPLACE THE FUEL PUMP IN A PREVIOUS RECALL THEY ARE NOT REQUIRED TO REPLACE ANOTHER ONE. EVEN IF THEY ARE AT FAULT IT'S MY BURDEN TO FIX THE ISSUE. *TR

Look up ODI 10681293 at NHTSA ↗

ODI 11265289 · 119,000 mi

VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.

Look up ODI 11265289 at NHTSA ↗

ODI 10489483 · 25,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,000.

Look up ODI 10489483 at NHTSA ↗

SeatsToo few reports for a range71,000 mi3 (sparse)
ODI 10498111 · 44,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

Look up ODI 10498111 at NHTSA ↗

ODI 10663391 · 112,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED, INDICATING THAT THE AIR BAGS MALFUNCTIONED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Look up ODI 10663391 at NHTSA ↗

ODI 11286473 · 71,000 mi

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

Look up ODI 11286473 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2011: 2 complaints · 2012: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2011222
2012012
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2011700
2012500

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsSteeringEngineUnknown Or OtherElectrical SystemPower TrainFuel/Propulsion SystemSeats
Air Bags—00
1
ODI 11170249

1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 24679041. 2. MULTIPLE DASHBOARD CRACKS. DEALER GAVE US AN ESTIMATE ON 9/4/18 OF $2,453.64 FOR PARTS, $800.00 FOR LABOR PLUS TAX ON PARTS & LABOR. THIS CAR WAS PURCHASED NEW FROM DEALER IN 10/17/09 AND IS ALWAYS STORED INSIDE OUR GARAGE WHEN NOT I…

Look up ODI 11170249 at NHTSA ↗

2
ODI 10509165 · 133,000 mi

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A …

Look up ODI 10509165 at NHTSA ↗

ODI 11092101

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH …

Look up ODI 11092101 at NHTSA ↗

00
3
ODI 10663391 · 112,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED, INDICATING THAT THE AIR BAGS MALFUNCTIONED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Look up ODI 10663391 at NHTSA ↗

ODI 11163651

THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK IT A 3RD TIME (NOW WARRANTY EXPIRED), THEY RESEARCHED DEEPER AND SAID THE PROBLEM WAS IN THE OCS SENSOR INSIDE OF THE SEAT, SO THE SEAT NEEDED TO BE REPLACED. $5000 CHARGE, MOTORWERKS OF BARRINGTON, IL. I HAVE NOT HAD IT FIXED YET. I FOUND THE SAM…

Look up ODI 11163651 at NHTSA ↗

ODI 11286473 · 71,000 mi

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

Look up ODI 11286473 at NHTSA ↗

Steering0—0
1
ODI 11074493 · 82,000 mi

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

Look up ODI 11074493 at NHTSA ↗

0000
Engine00—0
1
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

1
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

2
ODI 11265289 · 119,000 mi

VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.

Look up ODI 11265289 at NHTSA ↗

ODI 11309022 · 80,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

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0
Unknown Or Other
1
ODI 11170249

1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 24679041. 2. MULTIPLE DASHBOARD CRACKS. DEALER GAVE US AN ESTIMATE ON 9/4/18 OF $2,453.64 FOR PARTS, $800.00 FOR LABOR PLUS TAX ON PARTS & LABOR. THIS CAR WAS PURCHASED NEW FROM DEALER IN 10/17/09 AND IS ALWAYS STORED INSIDE OUR GARAGE WHEN NOT I…

Look up ODI 11170249 at NHTSA ↗

1
ODI 11074493 · 82,000 mi

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

Look up ODI 11074493 at NHTSA ↗

0—0000
Electrical System
2
ODI 10509165 · 133,000 mi

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A …

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ODI 11092101

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH …

Look up ODI 11092101 at NHTSA ↗

0
1
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

0—
2
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

ODI 11385297 · 98,000 mi

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

Look up ODI 11385297 at NHTSA ↗

00
Power Train00
1
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

0
2
ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

ODI 11385297 · 98,000 mi

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

Look up ODI 11385297 at NHTSA ↗

—00
Fuel/Propulsion System00
2
ODI 11265289 · 119,000 mi

VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.

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ODI 11309022 · 80,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS. I'VE REPAIRED JUST ABOUT EVERYTHING POSSIBLE THAT COMES UP ON THE CODE READER AND NOTHING KEEPS THE ENGINE LIGHT OFF. I'VE GONE TO THE DEALER FOR REPAIRS AND THEY CANNOT EVERY GUARANTEE THEIR WORK WILL FIX THE PROBLEM. ANOTHER MECHANIC HAS REPAIRED AIR FLOW SENSORS, ETC. AND HE KEEPS TELLING ME IT'S A COMPUTER UPDATE THAT'S NEEDED TO FIX THE LIGHT - NOT THE PROBLEM WITH MY CAR.

Look up ODI 11309022 at NHTSA ↗

000—0
Seats
3
ODI 10663391 · 112,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED, INDICATING THAT THE AIR BAGS MALFUNCTIONED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

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ODI 11163651

THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK IT A 3RD TIME (NOW WARRANTY EXPIRED), THEY RESEARCHED DEEPER AND SAID THE PROBLEM WAS IN THE OCS SENSOR INSIDE OF THE SEAT, SO THE SEAT NEEDED TO BE REPLACED. $5000 CHARGE, MOTORWERKS OF BARRINGTON, IL. I HAVE NOT HAD IT FIXED YET. I FOUND THE SAM…

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ODI 11286473 · 71,000 mi

CAR SEAT PASSENGER FAULT CODE B-1018 SENSOR IN SEAT CUSHION IS DEFECTIVE WHICH PREVENTS AIR BAG FROM DEPLOYING FOR PASSENGERS.

Look up ODI 11286473 at NHTSA ↗

000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

7 mentions · 8.9% of complaints

Median mileage: 66,000 mi (7 usable records).

ODI 10553830 · 65,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30…

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ODI 10606017 · 66,000 mi

RADIATOR CRACKED AT THE JUNCTION OF THE ALUMINUM AND PLASTIC CAUSING THE CAR TO OVERHEAT AND STALL. IT WAS EXPLAINED TO ME THAT THIS WAS NOT UNCOMMON DUE TO THE USE OF PLASTICS IN THE COOLING SYSTEM NOW. THERE IS NO REPAIR ABLE TO BE DONE BECAUSE OF THE PLASTIC AND THE RADIATOR NEEDS TO BE REPLACED. *TR

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ODI 10694921 · 65,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Look up ODI 10694921 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

5 mentions · 6.3% of complaints

Median mileage: 58,836 mi (5 usable records).

ODI 11074493 · 82,000 mi

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

Look up ODI 11074493 at NHTSA ↗

ODI 11074499 · 82,000 mi

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HOLMAN INFINITI (577 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08062) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

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ODI 10747776 · 39,500 mi

ON FRIDAY 7-AUGUST-2015 MY WIFE'S 2010 EX35 DID NOT CRANCKED. VEHICLE GOT TOWED TO INFINITI SERVICE DEPARTMENT. DIAGNOSTIC WAS RAN AND THE FAULTY PART IS THE STEERING WHEEL LOCK UNIT. A FORMER INFINITI MECHANIC TOLD ME THAT NISSAN ALTIMA'S USE THE SAME PART AND GOT RECALLED ON THOSE VEHICLES. HE ALSO STATES THAT WITH JUST MOVING THE TELESCOPING THE STEERING WHEEL IN AND OUT THE PROBLEM GOES AWAY. HE WAS RIGHT AND NOW THE VEHICLE STARTS. HOWEVER SERVICE DEPARTMENT STATES THAT THE VEHICLE COULD LOCK THE STEERING WHEEL WHILE DRIVING. THEY WANT $1,…

Look up ODI 10747776 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

5 mentions · 6.3% of complaints

Median mileage: 81,000 mi (4 usable records).

ODI 10487482 · 82,000 mi

THE DASH BOARD AIRBAG WARNING LIGHT STARTED FLASHING. IT STAYED FLASHING FOR A FEW WEEKS, SO I TOOK IT TO AN INFINITI DEALERSHIP. THE DEALERSHIP TOLD ME THERE WAS SOME TYPE OF COMMUNICATION PROBLEM BETWEEN THE ACU AND OCS UNITS, LOCATED UNDER THE PASSENGER SEAT. THEY SAID THEY COULDN'T TELL ANY MORE THAN THAT, AND WOULD TRY REPLACING THE ACU FIRST (THIS COST ME OVER $1000). THEY THEN SAID IF THE FLASHING LIGHT CAME BACK, THE NEXT STEP WOULD COST ME OVER $3200 (REPLACING THE OCS, I GUESS). I THEN LOOKED ONLINE FOR OTHERS WITH THIS PROBLEM, A…

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ODI 10936768 · 99,000 mi

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

Look up ODI 10936768 at NHTSA ↗

ODI 11092101

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 2.5% of complaints

Median mileage: 70,418 mi (2 usable records).

ODI 11074499 · 82,000 mi

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HOLMAN INFINITI (577 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08062) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

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ODI 10819833 · 58,836 mi

I STARTED MY VEHICLE THIS MORNING AND A YELLOW LIGHT WITH A KEY CAME ON FOR THE FIRST TIME, I THOUGHT IS WAS THE KEY BATTERY SO I PAID NO ATTENTION, GOT TO MY DESTINATION AND TURNED THE CAR OFF, A FEW MINUTES LATER GOT BACK INTO THE CAR TO HEAD HOME AND IT WON'T START. I WAS STUCK THERE FOR FIVE HOURS TRYING TO GET IT STARTED WITH HELP FROM A LOCKSMITH AND MY MECHANIC, FINALLY FOUND THE ISSUE ON GOOGLE WAS A FAULTY STEERING WHEEL LOCK UNIT WHICH 37 OTHER PEOPLE HAD PROBLEMS WITH AND WAS CHARGED $900 AND UP TO FIX BY THE DEALERS THEY KNOW OF TH…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 2.5% of complaints

Median mileage: 17,200 mi (1 usable records).

ODI 10616769 · 17,200 mi

THIS CAR HAD AN UNEXPLAINED EPISODE OF SUDDEN ENGINE POWER LOSS AND DECELERATION FOLLOWED BY ENGINE SHUTDOWN AND TEMPORARY INABILITY TO RESTART THE ENGINE. WHILE TRAVELING AT APPROXIMATELY 60 MPH ON A SLIGHTLY INCLINED HIGHWAY, I SUDDENLY FELT THAT THE CAR NEEDED TO DOWNSHIFT BUT IT WAS NOT DOING SO. AS I CONTINUED TO EXERT ADDITIONAL PRESSURE ON THE ACCELERATOR, THE CAR BEGAN TO NOTICEABLY AND QUICKLY LOSE ENGINE POWER. THE POWER STEERING AND POWER BRAKES WORKED NORMALLY, AND I WAS ABLE TO PULL OFF THE ROAD, BY WHICH TIME THE ENGINE HAD STO…

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ODI 10572479

2012 INFINITI EX35 JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE IN THE DRIVEWAY ON A MODERATE SLOPE COVERED WITH LIGHT SNOW. THE CONSUMER WENT BACK OUTSIDE STOOD BY THE VEHICLE, WHEN ALL OF A SUDDEN IT POPPED OUT OF PARK AND STARTED ROLLING DOWN THE HILL. THE CONSUMER MANAGED TO CATCH UP WITH THE VEHICLE, OPENED THE DOOR AND PUT HER FOOT ON THE PARKING BRAKE, AND THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THREE DAYS…

Look up ODI 10572479 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 2.5% of complaints

Median mileage: 52,437 mi (2 usable records).

ODI 11385297 · 98,000 mi

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

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ODI 10493828 · 6,874 mi

TL* THE CONTACT OWNS A 2010 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND THEN LUNGED IN REVERSE. THE VEHICLE THEN SUDDENLY AND RAPIDLY ACCELERATED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO REMEDY THE FAILURE. T…

Look up ODI 10493828 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b