Auto Recall Watch
U.S. public vehicle records

Infiniti M37 recalls by model year

Explore the records behind recurring owner reports.

Key facts

78 owner complaints analyzed

0 distinct recall campaigns

49,350 mi median reported failure mileage

Scope: 2011 to 2013 model years. Data updated: . 58 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2011
0
2012
0
2013
0
Recall campaigns data
CategoryCount
20110
20120
20130

2011: 0; 2012: 0; 2013: 0

Year-by-year records

Infiniti M37 model-year comparison
Model yearComplaintsRecallsChange in recalls
2011310Not available
20123100
20131600

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

78 unique complaints in this selection. Analysis snapshot: 2026-10-01.

74.4%Usable mileage58 / 78 records
100.0%Valid incident date78 / 78 records
100.0%Valid filing date78 / 78 records
100.0%Ordered incident and filing dates78 / 78 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013
Power Train
1548.4%
ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Look up ODI 10460603 at NHTSA ↗

619.4%
ODI 10482938 · 20,000 mi

EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR

Look up ODI 10482938 at NHTSA ↗

318.8%
ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

Steering
412.9%
ODI 10556106 · 1 mi

WE OWN A 2011 INFINITY M37X THAT WE FEEL IS UNSAFE BECAUSE OF A STEERING DEFECT. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS. WE HAVE TO MAKE CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD. WHEN YOU ADD ICE RUTS, OR SNOW, OR LIGHTLY RUTTED ROADWAYS THE VEHICLE IS VERY HARD TO CONTROL MAKING IT UNSAFE. *TR

Look up ODI 10556106 at NHTSA ↗

1032.3%
ODI 10865525 · 66,068 mi

OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.

Look up ODI 10865525 at NHTSA ↗

531.3%
ODI 10577139

SHORTLY AFTER PURCHASING MY M37, I FOUND IT DIFFICULT TO STEER ON THE ROAD. I STARTED DOING SOME INVESTIGATION ON THE INTERNET AND FOUND A CONCEPT CALLED "TRAMLINING" THAT OTHER M INFINITI OWNERS WERE EXPERIENCING AND WHICH DESCRIBED WHAT I WAS EXPERIENCING. I DON'T FEEL THERE IS A CERTAIN SPEED THAT TRIGGERS THE CONDITION. YOU REALLY HAVE TO HOLD ON TO THE STEERING WHEEL TO CONTROL THE CAR. I TOOK THE CAR BACK TO THE INFINITI DEALER TO HAVE IT CHECKED OUT AND EXPLAINED THE CONCEPT OF "TRAMLINING". THE DEALER SAID IT WAS THE ROAD AND HOW THE M3…

Look up ODI 10577139 at NHTSA ↗

Air Bags
26.5%
ODI 10505076

2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.

Look up ODI 10505076 at NHTSA ↗

825.8%
ODI 11181254 · 108,000 mi

PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AND MY PASSENGER HAS TO MOVE TO A REAR SEAT. THIS HAPPENS EVEN WITH A 200 LB. MAN SEATED THERE. THIS IS MY 4TH INFINITI AND THEY'VE ALL HAD THIS ISSUE. INFINITI SHOULD BE HELD ACCOUNTABLE AND MAKE NEEDED REPAIRS TO THE AIRBAG SENSOR

Look up ODI 11181254 at NHTSA ↗

425.0%
ODI 10661572 · 8,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI M37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD NOT BEEN DESIGNED OR INSTALLED PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.

Look up ODI 10661572 at NHTSA ↗

Engine
412.9%
ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Look up ODI 10460603 at NHTSA ↗

619.4%
ODI 10478297 · 3,300 mi

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…

Look up ODI 10478297 at NHTSA ↗

212.5%
ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

Electrical System
39.7%
ODI 10593793 · 46,000 mi

BATTERY KEEPS DRAINING. I HAD TO JUMP IT COUPLE TIMES AND TODAY I JUMPED IT, EVERYTHING CAME BACK, BUT THE CAR WON'T START. IT FLASHES 'WARNING KEY SYSTEM'. THE CAR IS AT THE INFINITI DEALER NOW. THEY WILL CALL ME TOMORROW WITH THE INFO ABOUT WHAT'S GOING ON WITH THE CAR. THIS IS A BEAUTIFUL CAR!!!! INFINITI PLEASE FIX THESE PROBLEMS. *TR

Look up ODI 10593793 at NHTSA ↗

412.9%
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

318.8%
ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

Vehicle Speed Control
516.1%
ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

26.5%
ODI 10478297 · 3,300 mi

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…

Look up ODI 10478297 at NHTSA ↗

212.5%
ODI 11244835 · 27,000 mi

ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO THE ASPHALT. DURING THE SUDDEN, UNINTENDED ACCELERATION I KEPT WONDERING HOW I WAS GOING TO STOP THE CAR. FORTUNATELY THERE WAS A STURDY TREE THAT STOP…

Look up ODI 11244835 at NHTSA ↗

Electronic Stability Control (Esc)
26.5%
ODI 11164711 · 105 mi

4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA…

Look up ODI 11164711 at NHTSA ↗

26.5%
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

212.5%
ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

Seats
00.0%

No examples available for this selection.

26.5%
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

16.3%
ODI 11557170

In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussio…

Look up ODI 11557170 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train18,000–60,000 mi41,500 mi21
ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Look up ODI 10460603 at NHTSA ↗

ODI 10488826 · 33,250 mi

I WAS TRYING TO ACCELERATE FROM OFF AN ON RAMP ONTO A HIGHWAY AND THE CAR COMPLETELY HESITATED. THE TRANSMISSION TOOK A GOOD TWO SECONDS TO ACCELERATE AND GET INTO A SAFE POSITION TO PASS, WHEN I WAS STRUCK FROM BEHIND BY A CAR IN THE SLOW LANE. I HAVE MADE A COMPLAINT BEFORE ABOUT THIS SAME ISSUE AND SOMETHING NEEDS TO BE DONE. I HAVE ALREADY SENT MY CAR TO THE DEALERSHIP AND THEY RESET THE TCM, BUT IT DID NOTHING. PLEASE GET BACK TO ME AT [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5…

Look up ODI 10488826 at NHTSA ↗

ODI 10543962 · 60,000 mi

MY INFINITI M37X HESITATES ON TAKE OFF. WHEN COMING TO A STOP THE TRANSMISSION SEEM TO BE DOWN SHIFTING AFTER COMING TO A STOP. IT SHIFTS AT RANDOM TIMES THROUGHOUT THE DRIVING CYCLE. THIS HAS BEEN HAPPENING FOR A LONG TIME. I'M TAKING THE CAR INTO THE DEALER THIS WEEK TO GET THE SOFTWARE UPDATED. THIS IS RIDICULOUS INFINITI. I'M HOPING THERE'S A PERMANENT FIX FOR THIS VERY SOON. *TR

Look up ODI 10543962 at NHTSA ↗

Steering47,538–92,500 mi65,534 mi16
ODI 10556106 · 1 mi

WE OWN A 2011 INFINITY M37X THAT WE FEEL IS UNSAFE BECAUSE OF A STEERING DEFECT. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS. WE HAVE TO MAKE CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD. WHEN YOU ADD ICE RUTS, OR SNOW, OR LIGHTLY RUTTED ROADWAYS THE VEHICLE IS VERY HARD TO CONTROL MAKING IT UNSAFE. *TR

Look up ODI 10556106 at NHTSA ↗

ODI 11164711 · 105 mi

4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA…

Look up ODI 11164711 at NHTSA ↗

ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

Air BagsToo few reports for a range56,500 mi4 (sparse)
ODI 11181254 · 108,000 mi

PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AND MY PASSENGER HAS TO MOVE TO A REAR SEAT. THIS HAPPENS EVEN WITH A 200 LB. MAN SEATED THERE. THIS IS MY 4TH INFINITI AND THEY'VE ALL HAD THIS ISSUE. INFINITI SHOULD BE HELD ACCOUNTABLE AND MAKE NEEDED REPAIRS TO THE AIRBAG SENSOR

Look up ODI 11181254 at NHTSA ↗

ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

ODI 11593625 · 68,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.

Look up ODI 11593625 at NHTSA ↗

Engine6,225–62,000 mi42,500 mi10
ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Look up ODI 10460603 at NHTSA ↗

ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10478297 · 3,300 mi

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…

Look up ODI 10478297 at NHTSA ↗

Electrical System24,056–59,500 mi43,000 mi10
ODI 10593793 · 46,000 mi

BATTERY KEEPS DRAINING. I HAD TO JUMP IT COUPLE TIMES AND TODAY I JUMPED IT, EVERYTHING CAME BACK, BUT THE CAR WON'T START. IT FLASHES 'WARNING KEY SYSTEM'. THE CAR IS AT THE INFINITI DEALER NOW. THEY WILL CALL ME TOMORROW WITH THE INFO ABOUT WHAT'S GOING ON WITH THE CAR. THIS IS A BEAUTIFUL CAR!!!! INFINITI PLEASE FIX THESE PROBLEMS. *TR

Look up ODI 10593793 at NHTSA ↗

ODI 10619376 · 29,325 mi

BATTERY FAILURES CAR ELECTRICAL SYSTEM UNABLE TO HANDLE OVERNIGHT DISCHARGE.WITH ONBOARD ELECTRICAL SYSTEM. WITHIN 2 DAYS THE BATTERY IS DEAD AND REQUIRES A JUMP START. *TR

Look up ODI 10619376 at NHTSA ↗

ODI 10629983 · 22,300 mi

AFTER 3 DAYS PARKING IN GARAGE, THE BATTERY WAS DRAINED. WE HOOKED UP A BATTERY CHARGER. THE DASHBOARD LIGHTS FLASHED A FEW TIMES AND THEN THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN. THE CAR WENT TOTALLY DEAD. NONE OF THE BUTTONS WAS WORKING, NOT EVEN THE TRUNK LID. SIMILAR SITUATION HAPPENED BEFORE, BUT THE CAR WAS ABLE TO START BY JUMPING. WE WILL CONTACT THE DEALER TODAY. THERE MUST BE SOME DESIGN OR MANUFACTURING FAULTS. INFINITY SHOULD PROVIDE ANSWERS AND TAKE REMEDIAL ACTIONS. *TR

Look up ODI 10629983 at NHTSA ↗

Vehicle Speed Control8,000–53,000 mi29,000 mi9
ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10595146 · 8,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE HOOK THAT HELD THE FLOOR MAT IN PLACE ON THE DRIVER'S SIDE WAS NOT STABLE. THE FLOOR MAT BECAME LOOSE AND CAUSED THE VEHICLE TO ACCELERATE ERRONEOUSLY, RESULTING IN A CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 8,000. UPDATED 10/7/14*CN THE CONSUMER STATED THE VEHICLE WAS EVENTUALLY REPAIRED AT THE COST OF ABOUT 15,000. …

Look up ODI 10595146 at NHTSA ↗

ODI 10820473 · 29,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE VEHICLE WAS UNRESPONSIVE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED AND JERKED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING MORE THAN 200 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Look up ODI 10820473 at NHTSA ↗

Electronic Stability Control (Esc)3,829–59,000 mi28,000 mi6
ODI 11164711 · 105 mi

4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA…

Look up ODI 11164711 at NHTSA ↗

ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

SeatsToo few reports for a range45,000 mi1 (sparse)
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11706492

im the dealer sold my the car or maker uncertain problem

Look up ODI 11706492 at NHTSA ↗

2026-011None
ODI 11711442

The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. I called my local Infiniti dealer in Tacoma, WA and they were able to supply a part number …

Look up ODI 11711442 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11731770 · 180,000 mi

Odometer Fraud. The contact purchased a 2013 Infiniti M37. The vehicle was a local independent dealer sale. The contact stated that after purchasing the vehicle, the contact was informed by the mechanic that there was a mileage discrepancy. At the time of purchase, the mileage was 80,000. The VIN search by the mechanic indicated that the mileage was 180,000.

Look up ODI 11731770 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11760232 · 140,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th…

Look up ODI 11760232 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 24 reports

2012: 4 complaints · 2013: 3 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2012334
2013133
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20123001
20131600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainSteeringAir BagsEngineElectrical SystemVehicle Speed ControlElectronic Stability Control (Esc)Seats
Power Train—00
7
ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Look up ODI 10460603 at NHTSA ↗

ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 11706492

im the dealer sold my the car or maker uncertain problem

Look up ODI 11706492 at NHTSA ↗

2
ODI 11760232 · 140,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th…

Look up ODI 11760232 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

5
ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10820473 · 29,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE VEHICLE WAS UNRESPONSIVE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED AND JERKED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING MORE THAN 200 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Look up ODI 10820473 at NHTSA ↗

ODI 11129723 · 100,750 mi

HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER WAS DRIVING ON A CITY MAIN RD AND THE FRONT PASSENGER SIDE AXLE SLIPPED OUT FO SOCKET AND AND CAUSED MY CAR TO BE INOPERABLE

Look up ODI 11129723 at NHTSA ↗

1
ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

0
Steering0—0
1
ODI 11171140 · 65,000 mi

I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL …

Look up ODI 11171140 at NHTSA ↗

0
1
ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

2
ODI 11164711 · 105 mi

4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA…

Look up ODI 11164711 at NHTSA ↗

ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

0
Air Bags00—
1
ODI 10505076

2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.

Look up ODI 10505076 at NHTSA ↗

1
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

00
3
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

ODI 11479314

Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.

Look up ODI 11479314 at NHTSA ↗

ODI 11557170

In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussio…

Look up ODI 11557170 at NHTSA ↗

Engine
7
ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Look up ODI 10460603 at NHTSA ↗

ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 11706492

im the dealer sold my the car or maker uncertain problem

Look up ODI 11706492 at NHTSA ↗

1
ODI 11171140 · 65,000 mi

I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL …

Look up ODI 11171140 at NHTSA ↗

1
ODI 10505076

2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.

Look up ODI 10505076 at NHTSA ↗

—
3
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

3
ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10478297 · 3,300 mi

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…

Look up ODI 10478297 at NHTSA ↗

ODI 11362297 · 53,000 mi

I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME

Look up ODI 11362297 at NHTSA ↗

3
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

0
Electrical System
2
ODI 11760232 · 140,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th…

Look up ODI 11760232 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

0
1
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

3
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

—0
4
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

1
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

Vehicle Speed Control
5
ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10820473 · 29,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE VEHICLE WAS UNRESPONSIVE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED AND JERKED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING MORE THAN 200 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Look up ODI 10820473 at NHTSA ↗

ODI 11129723 · 100,750 mi

HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER WAS DRIVING ON A CITY MAIN RD AND THE FRONT PASSENGER SIDE AXLE SLIPPED OUT FO SOCKET AND AND CAUSED MY CAR TO BE INOPERABLE

Look up ODI 11129723 at NHTSA ↗

1
ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

0
3
ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10478297 · 3,300 mi

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…

Look up ODI 10478297 at NHTSA ↗

ODI 11362297 · 53,000 mi

I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME

Look up ODI 11362297 at NHTSA ↗

0—
1
ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

0
Electronic Stability Control (Esc)
1
ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

2
ODI 11164711 · 105 mi

4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA…

Look up ODI 11164711 at NHTSA ↗

ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

0
3
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

4
ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

ODI 10567493 · 15,000 mi

WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN…

Look up ODI 10567493 at NHTSA ↗

1
ODI 11206987 · 190,000 mi

I HAVE SEVERAL ISSUES. THE STEERING WHEEL PEELS. I HAVE A CRACKED DRIVER'S SIDE LEATHER INTERIOR DOOR. THE CAR STARTED JERKING REALLY BAD ON A CITY STREET, I COULDN'T GO OVER 35 MPH. MY 4WAS MOTOR HAS GONE BAD! INFINITI DEALERSHIP, CANNOT EXPLAIN WHAT WOULD HAVE CAUSED THE MOTOR, TO GO BAD. ALL OF THE CAR'S SAFETY FEATURES, ARE CONNECTED TO THIS 4WAS MOTOR. SO, WHEN THAT 4WAS LIGHT COMES ON, ALL OF THE SAFETY FEATURES ARE TURNED OFF. THIS INCLUDES: INTELLIGENT CRUISE CONTROL, 4WAS, BLIND SPOT DETECTION, LANE DEPARTURE, STABILITY CONTROL, AND SP…

Look up ODI 11206987 at NHTSA ↗

—0
Seats00
3
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

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ODI 11479314

Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.

Look up ODI 11479314 at NHTSA ↗

ODI 11557170

In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussio…

Look up ODI 11557170 at NHTSA ↗

0
1
ODI 11340954 · 45,000 mi

PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.

Look up ODI 11340954 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Hard or delayed shifting

8 mentions · 10.3% of complaints

Median mileage: 73,500 mi (8 usable records).

ODI 10573299 · 44,000 mi

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Look up ODI 10573299 at NHTSA ↗

ODI 10820473 · 29,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE VEHICLE WAS UNRESPONSIVE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED AND JERKED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING MORE THAN 200 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Look up ODI 10820473 at NHTSA ↗

ODI 11065789 · 84,000 mi

I HAVE BEEN NOTICING THAT MY CAR IS TAKING A VERY LONG TIME TO SPEED UP WHEN I'M STEPPING ON THE GAS. THE CAR JERKS AS WELL IT IS VERY UNSAFE. I WAS TRYING TO PASS THROUGH A GREEN LIGHT WHEN I NOTICE THE CAR IS MAKING A REALLY LOUD SOUND LIKE IM DRIVING FAST BUT THE CAR WAS NOT GOING PASS 20 MILES.

Look up ODI 11065789 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

7 mentions · 9.0% of complaints

Median mileage: 65,000 mi (3 usable records).

ODI 11164711 · 105 mi

4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA…

Look up ODI 11164711 at NHTSA ↗

ODI 11439686

The Air Bag Warning Light on the dash blinks continuously and the Front Passenger Air Bag Status Light remains on whether or not the seat is occupied. I took the car to the Infiniti dealer. The Service Advisor said the Occupant Classification System Control Unit or OCS sensor needs to be replaced but Infiniti no longer provides this part; and furthermore, Infiniti advises against owner replacing the unit with a used part. I asked the Service Adviser what solution does Infiniti suggest and he said Infiniti does not suggest any solution. I co…

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ODI 11171140 · 65,000 mi

I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL …

Look up ODI 11171140 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

3 mentions · 3.8% of complaints

Median mileage: 46,000 mi (3 usable records).

ODI 10593793 · 46,000 mi

BATTERY KEEPS DRAINING. I HAD TO JUMP IT COUPLE TIMES AND TODAY I JUMPED IT, EVERYTHING CAME BACK, BUT THE CAR WON'T START. IT FLASHES 'WARNING KEY SYSTEM'. THE CAR IS AT THE INFINITI DEALER NOW. THEY WILL CALL ME TOMORROW WITH THE INFO ABOUT WHAT'S GOING ON WITH THE CAR. THIS IS A BEAUTIFUL CAR!!!! INFINITI PLEASE FIX THESE PROBLEMS. *TR

Look up ODI 10593793 at NHTSA ↗

ODI 10852240 · 41,000 mi

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Look up ODI 11144828 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Stalling or loss of power

3 mentions · 3.8% of complaints

Median mileage: 52,000 mi (3 usable records).

ODI 10460603 · 25 mi

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

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ODI 10744921 · 52,000 mi

WHEN YOU START THE CAR STALLS. AND HESITATES. THE TRANSMISSION DOES NOT DOWNSHIFT PROPERLY AND IS A SERIOUS SAFETY HAZARD. I WENT TO GET IN TRAFFIC AND THE CAR HESITATED AND ALMOST GOT ME HIT. IT APPEARS THAT ALL OVER THE BLOGS THIS IS A COMMON PROBLEM. THEY TRY TO CORRECT WITH A SOFTWARE UPDATE BUT TO NO AVAIL.

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ODI 11760232 · 140,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 1.3% of complaints

Median mileage: 102,000 mi (1 usable records).

ODI 11071733 · 102,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED WITHOUT WARNING. BOTH THE DEALER (SEWELL INFINITI OF DALLAS, 7110 LEMMON AVE, DALLAS, TX 75209, [phone removed]) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING WHEEL LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL FOR THIS YEAR, MAKE, AND MODEL VEHICLE. A RECALL FOR THE STEERING WAS ISSUED FOR OTHER YEAR, MAKE, AND MODEL VEHICLES. THE APPROXMATE FAILURE MILEAGE WAS 102,000.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b