U.S. public vehicle records

2014 Infiniti Q50 HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

20 owner complaints analyzed

5 distinct recall campaigns

11,850 mi median reported failure mileage

Scope: 2014 model year. Data updated: 2026-10-01 (October 1, 2026). 20 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 7 of 20 complaints (35.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	6	30.0%
Steering behavior	5	25.0%
Transmission and shifting	2	10.0%
Electrical and battery issues	2	10.0%
Engine operation	1	5.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering

Electrical System

Engine

Service Brakes

Air Bags

Fuel/Propulsion System

Vehicle Speed Control

Engine And Engine Cooling

Steering: 7; Electrical System: 5; Engine: 4; Service Brakes: 3; Air Bags: 2; Fuel/Propulsion System: 2; Vehicle Speed Control: 2; Engine And Engine Cooling: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 12; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (12). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

2016

2017

2018

2019

2023

2024

2025

2014: 5; 2015: 5; 2016: 3; 2017: 1; 2018: 2; 2019: 1; 2023: 1; 2024: 1; 2025: 1

Pattern summary

Steering leads the component reports. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10562427 · 2014-01-31 (January 31, 2014)

ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MALFUNCTION INDICATOR LIGHT, BRAKE WARNING LIGHT, DIRECT RESPONSE HYBRID SYSTEM WARNING LIGHT AND ONE UNIDENTIFIED LIGHT. I LIVE 3 MILES FROM THE SERVICE CENTER AND HAD NO CHOICE BUT TO HEAD TO THE DEALER TO DROP OFF THE CAR AND PICK UP MY LOANER. THE…

Owner-reported narrative. 6,348 miles reported. Look up ODI 10562427 at NHTSA ↗

Owner report 10641482 · 2014-10-05 (October 5, 2014)

SINCE I HAVE OWNED THE CAR, SLIGHTLY OVER A YEAR, WHEN DECELERATING GENERALLY WHEN COMING OFF A HIGHWAY ON AN EXIT RAMP TO A STOP, WHILE BRAKING THE CAR WILL BEGIN TO NORMALLY SLOW BUT THEN SUDDENLY "JUMP FORWARD" OR FEEL LIKE IT IS ACCELERATING THEN CONTINUE BRAKING. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO THE DEALER I HAVE COMPLAINED AND THEY CLAIM THE ISSUE CANNOT BE DUPLICATED. FINALLY, THEY HAVE BEGUN TO TELL ME IT IS "NORMAL" WITH THIS HYBRID CAR. THIS IS NO "NORMAL" EVENT. THIS CAR IS A MENACE. *…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10641482 at NHTSA ↗

Owner report 10563627 · 2014-02-10 (February 10, 2014)

EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE…

Owner-reported narrative. 950 miles reported. Look up ODI 10563627 at NHTSA ↗

Owner report 10693363 · 2015-03-10 (March 10, 2015)

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTUR…

Owner-reported narrative. 7,700 miles reported. Look up ODI 10693363 at NHTSA ↗

Owner report 10911206 · 2016-10-03 (October 3, 2016)

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/16*LJ

Owner-reported narrative. 45,000 miles reported. Look up ODI 10911206 at NHTSA ↗

Owner report 10944640 · 2017-01-12 (January 12, 2017)

WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THE…

Owner-reported narrative. 61,500 miles reported. Look up ODI 10944640 at NHTSA ↗

Owner report 11521720 · 2023-05-12 (May 12, 2023)

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning…

Owner-reported narrative. 139,362 miles reported. Look up ODI 11521720 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

20 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage20 / 20 records

100.0%Valid incident date20 / 20 records

100.0%Valid filing date20 / 20 records

100.0%Ordered incident and filing dates20 / 20 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017
Steering	735.0% ODI 10563627 · 950 mi EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE… Look up ODI 10563627 at NHTSA ↗	125.0% ODI 11112517 · 63,000 mi INFINITI HYBRID VEHICLES SHUT OFF ENGINE WHILE MOVING TO PROTECT THE HYBRID SYSTEM FROM OVER HEATING. THIS HAPPENED ON 5 OR MORE OCCASIONS ALL WHILE DRIVING DOWN THE STREET OR HIGHWAY CAUSING ME TO LOSE CONTROL. WHEN NOTIFYING THE DEALERSHIP THEY WERE AWARE OF THIS ISSUE AND AFTER 2 TIMES BRING IT IN AND NEARLY $1000. THE DAY AFTER COMING OUT OF THE SHOP AND BEING FIXED FOR THE 2NS TIME, MY CAR TURNED OFF DRIVING DOWN THE FREEWAY IN RUSH HOUR TRAFFIC CAUSING ME TO LOSE CONTROL AND SMASHING INTO A VEHICLE AT 50+ MILES AN HOUR. THE OTHER DRIVER… Look up ODI 11112517 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	525.0% ODI 10562427 · 6,348 mi ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MALFUNCTION INDICATOR LIGHT, BRAKE WARNING LIGHT, DIRECT RESPONSE HYBRID SYSTEM WARNING LIGHT AND ONE UNIDENTIFIED LIGHT. I LIVE 3 MILES FROM THE SERVICE CENTER AND HAD NO CHOICE BUT TO HEAD TO THE DEALER TO DROP OFF THE CAR AND PICK UP MY LOANER. THE… Look up ODI 10562427 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine	420.0% ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗	125.0% ODI 11112517 · 63,000 mi INFINITI HYBRID VEHICLES SHUT OFF ENGINE WHILE MOVING TO PROTECT THE HYBRID SYSTEM FROM OVER HEATING. THIS HAPPENED ON 5 OR MORE OCCASIONS ALL WHILE DRIVING DOWN THE STREET OR HIGHWAY CAUSING ME TO LOSE CONTROL. WHEN NOTIFYING THE DEALERSHIP THEY WERE AWARE OF THIS ISSUE AND AFTER 2 TIMES BRING IT IN AND NEARLY $1000. THE DAY AFTER COMING OUT OF THE SHOP AND BEING FIXED FOR THE 2NS TIME, MY CAR TURNED OFF DRIVING DOWN THE FREEWAY IN RUSH HOUR TRAFFIC CAUSING ME TO LOSE CONTROL AND SMASHING INTO A VEHICLE AT 50+ MILES AN HOUR. THE OTHER DRIVER… Look up ODI 11112517 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes	315.0% ODI 10672358 · 5,000 mi DRIVING ON THE INTERSTATE, PRESSED BRAKES TO SLOW DOWN CAR BECAUSE OF ANOTHER CAR IN THE FAST LANE. THE BRAKES THROBBED AND DID NOT SLOW DOWN THE CAR. MOVED OVER TO THE MIDDLE LANE AND PRESSED BRAKES AGAIN, BRAKES THROBBED BUT DID NOT SLOW DOWN CAR. PULLED INTO THE EMERGENCY LANE, BRAKES THROBBED SLOWED DOWN CAR UNTIL STOP. RESTARTED THE CAR AND THE BRAKES THEN BRING TO WORK PROPERLY. THIS HAS HAPPEN ABOUT 5 TIMES AND INFINITI HAS NOT CORRECTED OR FOUND ISSUE. *TR Look up ODI 10672358 at NHTSA ↗	125.0% ODI 11123130 · 43,000 mi VEHICLE HAS BEEN HAVING THIS ISSUE SINCE DAY 1. SPOKE TO OTHER OWNERS WITH THE SAME ISSUE. WHEN SLOWING DOWN FROM ANY SPEED, SLIGHTLY OR QUICKLY, THE CAR SWITCHES BETWEEN EV MODE AND BACK. AT ALL TIMES THE BRAKING IS ODD. THERE ARE TIMES WHERE THE CAR LUNGES FORWARD WHEN NEARING A COMPLETE STOP, OTHER TIMES THE BRAKES SEEM TO BE LETTING GO AND GRABBING AGAIN WHEN SLOWING FROM A HIGHER SPEED. I UNDERSTANDING THIS IS THE CAR SWITCHING BETWEEN EV MODE, REGENERATIVE BRAKING, AND TRANSMISSION DOWNSHIFTING. BUT IT IS A MAJOR SAFETY HAZARD AS SOMETIME… Look up ODI 11123130 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel/Propulsion System	210.0% ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗	125.0% ODI 11091132 · 17,000 mi VEHICLE LURCHES BACK AND FORTH WHEN ACCELERATING WITH A GOOD AMOUNT OF EFFORT FROM A STOP ON RIGHT HAND TURNS CAUSING THE CAR TO ACT LIKE IT IS SLAMMING ON THE BRAKES AND THEN ACCELERATING REPEATEDLY FOR ABOUT 3-4 SECONDS. THIS HAS NEARLY CAUSED ME TO BE REAR ENDED NUMEROUS TIMES. I HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THIS AND WAS TOLD IT WAS NOT NORMAL AND THAT TRACTION CONTROL WAS DETECTING WHEEL SPIN WHEN THERE WAS NONE, AND ACTIVATING WHEN IT SHOULDN'T BE. I HAD A CASE OPENED WITH INFINITI CONSUMER AFFAIRS AND AM NOW BEING TOLD … Look up ODI 11091132 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Air Bags	210.0% ODI 10630441 · 20 mi THE FRONT PASSENGER AIR BAG SENSOR SYSTEM WILL INTERMITTENTLY ACTIVATE WHEN MY WIFE (SMALL STATURE ADULT) IS SITTING IN THE PASSENGER SEAT. ABOUT HALF THE TIME THE SYSTEM WILL ACTIVATE WHEN SHE GETS IN THE CAR AND ABOUT HALF THE TIME IT STAYS OFF. I BROUGHT THE CAR INTO SERVICE AT THE DEALERSHIP AND THEY REPORT THE SYSTEM IS OPERATING WITHIN SPECIFICATIONS. I CONTACTED INFINITI BUT MY DISCUSSIONS WERE EXTREMELY DISAPPOINTING. THEY DENY THERE IS A PROBLEM WITH THE CAR. THEY STATE THAT IT IS DUE TO THE OCCUPANT NOT SITTING CORRECTLY. THEY CA… Look up ODI 10630441 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	250.0% ODI 11091132 · 17,000 mi VEHICLE LURCHES BACK AND FORTH WHEN ACCELERATING WITH A GOOD AMOUNT OF EFFORT FROM A STOP ON RIGHT HAND TURNS CAUSING THE CAR TO ACT LIKE IT IS SLAMMING ON THE BRAKES AND THEN ACCELERATING REPEATEDLY FOR ABOUT 3-4 SECONDS. THIS HAS NEARLY CAUSED ME TO BE REAR ENDED NUMEROUS TIMES. I HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THIS AND WAS TOLD IT WAS NOT NORMAL AND THAT TRACTION CONTROL WAS DETECTING WHEEL SPIN WHEN THERE WAS NONE, AND ACTIVATING WHEN IT SHOULDN'T BE. I HAD A CASE OPENED WITH INFINITI CONSUMER AFFAIRS AND AM NOW BEING TOLD … Look up ODI 11091132 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	00.0% No examples available for this selection.	250.0% ODI 10925025 · 10,000 mi DIFFERENTIAL WOULD NOT ALLOW THE CAR TO ACCELERATE WHILE MAKING A RIGHT TURN. THIS CREATED A PROBLEM, PARTICULARLY WHEN TRYING TO ENTER A FREEWAY ON RAMP. SEVERAL TIMES THE CAR ACTUALLY CAME TO A COMPLETE STOP. AFTER MANY ATTEMPTS TO FIX THE PROBLEM, INFINITI DECLARED THE CAR A LEMON AND HAS REIMBURSED US FOR THE LEASE PAYMENTS. HOWEVER THE DEALER PLANS TO BUFF THE CAR AND SELL IT AS-IS. Look up ODI 10925025 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	11,850–85,039 mi	21,600 mi	7	ODI 10563627 · 950 mi EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE… Look up ODI 10563627 at NHTSA ↗ ODI 10693363 · 7,700 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTUR… Look up ODI 10693363 at NHTSA ↗ ODI 10853725 · 16,000 mi WHILE DRIVING AT 40 MILES PER HOUR ON 4/1/16 IN SOUTHERN WISCONSIN MY Q50 HYBRID WITHOUT ANY WARNING WHATSOEVER SUDDENLY AND VIOLENTLY PULLED TO THE RIGHT AND BEGAN HEAVY SHUTTERING ON THE RIGHT SIDE. I HAD TO AGGRESSIVELY HOLD THE WHEEL BETWEEN THE NINE AND TEN O'CLOCK POSITION TO KEEP THE CAR GOING STRAIGHT AND THE CAR FOUGHT ME AND WANTED TO STRONGLY KEEP PULLING RIGHT. THE RIGHT SIGHT OF THE CAR ALSO FELT LIKE THE BRAKES WERE BEING PULSED OR APPLIED WITHOUT MY INTERVENTION WHICH MADE KEEPING THE CAR IN-LANE EVEN MORE DIFFICULT. THE PULL T… Look up ODI 10853725 at NHTSA ↗
Electrical System	6,348–61,500 mi	7,700 mi	5	ODI 10562427 · 6,348 mi ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MALFUNCTION INDICATOR LIGHT, BRAKE WARNING LIGHT, DIRECT RESPONSE HYBRID SYSTEM WARNING LIGHT AND ONE UNIDENTIFIED LIGHT. I LIVE 3 MILES FROM THE SERVICE CENTER AND HAD NO CHOICE BUT TO HEAD TO THE DEALER TO DROP OFF THE CAR AND PICK UP MY LOANER. THE… Look up ODI 10562427 at NHTSA ↗ ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗ ODI 10693363 · 7,700 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTUR… Look up ODI 10693363 at NHTSA ↗
Engine	Too few reports for a range	2,250 mi	4 (sparse)	ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗ ODI 10641482 · 2,000 mi SINCE I HAVE OWNED THE CAR, SLIGHTLY OVER A YEAR, WHEN DECELERATING GENERALLY WHEN COMING OFF A HIGHWAY ON AN EXIT RAMP TO A STOP, WHILE BRAKING THE CAR WILL BEGIN TO NORMALLY SLOW BUT THEN SUDDENLY "JUMP FORWARD" OR FEEL LIKE IT IS ACCELERATING THEN CONTINUE BRAKING. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO THE DEALER I HAVE COMPLAINED AND THEY CLAIM THE ISSUE CANNOT BE DUPLICATED. FINALLY, THEY HAVE BEGUN TO TELL ME IT IS "NORMAL" WITH THIS HYBRID CAR. THIS IS NO "NORMAL" EVENT. THIS CAR IS A MENACE. *… Look up ODI 10641482 at NHTSA ↗ ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗
Service Brakes	Too few reports for a range	60,000 mi	3 (sparse)	ODI 10672358 · 5,000 mi DRIVING ON THE INTERSTATE, PRESSED BRAKES TO SLOW DOWN CAR BECAUSE OF ANOTHER CAR IN THE FAST LANE. THE BRAKES THROBBED AND DID NOT SLOW DOWN THE CAR. MOVED OVER TO THE MIDDLE LANE AND PRESSED BRAKES AGAIN, BRAKES THROBBED BUT DID NOT SLOW DOWN CAR. PULLED INTO THE EMERGENCY LANE, BRAKES THROBBED SLOWED DOWN CAR UNTIL STOP. RESTARTED THE CAR AND THE BRAKES THEN BRING TO WORK PROPERLY. THIS HAS HAPPEN ABOUT 5 TIMES AND INFINITI HAS NOT CORRECTED OR FOUND ISSUE. TR Look up ODI 10672358 at NHTSA ↗ ODI 10944640 · 61,500 mi WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THE… Look up ODI 10944640 at NHTSA ↗ ODI 11088489 · 60,000 mi TL THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. Look up ODI 11088489 at NHTSA ↗
Air Bags	Too few reports for a range	1,510 mi	2 (sparse)	ODI 10630441 · 20 mi THE FRONT PASSENGER AIR BAG SENSOR SYSTEM WILL INTERMITTENTLY ACTIVATE WHEN MY WIFE (SMALL STATURE ADULT) IS SITTING IN THE PASSENGER SEAT. ABOUT HALF THE TIME THE SYSTEM WILL ACTIVATE WHEN SHE GETS IN THE CAR AND ABOUT HALF THE TIME IT STAYS OFF. I BROUGHT THE CAR INTO SERVICE AT THE DEALERSHIP AND THEY REPORT THE SYSTEM IS OPERATING WITHIN SPECIFICATIONS. I CONTACTED INFINITI BUT MY DISCUSSIONS WERE EXTREMELY DISAPPOINTING. THEY DENY THERE IS A PROBLEM WITH THE CAR. THEY STATE THAT IT IS DUE TO THE OCCUPANT NOT SITTING CORRECTLY. THEY CA… Look up ODI 10630441 at NHTSA ↗ ODI 10794790 · 3,000 mi 11/7/15 AROUND 7-8PM. I (6' 250LB MALE) WAS DRIVING HOME FROM LISBON, OH / TO CANTON, OH. MY FIANC (5'6" 200LB FEMALE) WAS SITTING IN THE PASSENGER SEAT, AND OUR DAUGHTER (2 1/2YR OLD 28LB) SITTING DIRECTLY BEHIND HER IN HER CAR SEAT. WHEN OUT OF THE CORNER OF MY EYE I NOTICED A YELLOW LIGHT COME ON (WHILE GOING 45-55MPH). WHEN I REALIZED IT WAS THE LIGHT SHOWING THE PASSENGER SEAT EMPTY. I HAD MY FIANC TAKE A PICTURE OF THE DASH SO I WOULD HAVE PROOF FOR INFINITI OF AKRON. THOUGH DUE TO THE FACT SHE COULD NOT ALSO GET HERSELF INTO THE PICTURE.… Look up ODI 10794790 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	1,325 mi	2 (sparse)	ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗ ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	23,750 mi	2 (sparse)	ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗ ODI 10911206 · 45,000 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/16*LJ Look up ODI 10911206 at NHTSA ↗
Engine And Engine Cooling	Too few reports for a range	950 mi	1 (sparse)	ODI 10563627 · 950 mi EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE… Look up ODI 10563627 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	1	None	ODI 11641962 · 102,000 mi The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering wheel had seized. The contact stated that the failure was intermittent at first but then became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure bu… Look up ODI 11641962 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 0 complaints · 2017: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	0	0
2017	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	0	0	0
2017	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Electrical System	Engine	Service Brakes	Air Bags	Fuel/Propulsion System	Vehicle Speed Control	Engine And Engine Cooling
Steering	—	1 ODI 10693363 · 7,700 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTUR… Look up ODI 10693363 at NHTSA ↗	0	0	0	0	0	1 ODI 10563627 · 950 mi EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE… Look up ODI 10563627 at NHTSA ↗
Electrical System	1 ODI 10693363 · 7,700 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTUR… Look up ODI 10693363 at NHTSA ↗	—	1 ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗	1 ODI 10944640 · 61,500 mi WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THE… Look up ODI 10944640 at NHTSA ↗	0	1 ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗	0	0
Engine	0	1 ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗	—	1 ODI 11088489 · 60,000 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. Look up ODI 11088489 at NHTSA ↗	0	2 ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗ ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗	1 ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗	0
Service Brakes	0	1 ODI 10944640 · 61,500 mi WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THE… Look up ODI 10944640 at NHTSA ↗	1 ODI 11088489 · 60,000 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. Look up ODI 11088489 at NHTSA ↗	—	0	0	0	0
Air Bags	0	0	0	0	—	0	0	0
Fuel/Propulsion System	0	1 ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗	2 ODI 10578837 · 150 mi MULTIPLE NAVIGATION / INTOUCH CRASHES, MALFUNCTION, RADIO FREEZES, HEAD PROXY UNIT FAILURE,. ISSUES OCCUR UPON STARTUP AND YOU ARE FORCED TO STOP, WAIT 5 MINUTES, RESTART VEHICLE. BROUGHT IN FOR SERVICE, REPLACED DIRECT CONTROL UNIT,UPDATED FIRMWARE. VEHICLE CONTINUES TO DISPLAY ISSUES APPROX. 2 - 3 TIMES PER WEEK APPROX. 15 - 25 MINUTES INTO COMMUTE. FORCED TO PULL OFF ROAD, STOP, WAIT, RESTART. SCHEDULED VISIT WITH INFINITI DEALER TECH SPECIALIST TO REVIEW VEHICLE. INFINITI ENGINEERING STATES 2 - 3 FAILURES PER WEEK NORMAL BEHAVIOR. VEH… Look up ODI 10578837 at NHTSA ↗ ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗	0	0	—	1 ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗	0
Vehicle Speed Control	0	0	1 ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗	0	0	1 ODI 10759985 · 2,500 mi FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HU… Look up ODI 10759985 at NHTSA ↗	—	0
Engine And Engine Cooling	1 ODI 10563627 · 950 mi EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE… Look up ODI 10563627 at NHTSA ↗	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 20.0% of complaints

Median mileage: 120,681 mi (4 usable records).

ODI 10562427 · 6,348 mi

Look up ODI 10562427 at NHTSA ↗

ODI 11521720 · 139,362 mi

Look up ODI 11521720 at NHTSA ↗

ODI 11622747 · 154,000 mi

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V430000 (Steering); the VIN was included, but the dealer refused to complete the repair…

Look up ODI 11622747 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 5.0% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11088489 · 60,000 mi

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Look up ODI 11088489 at NHTSA ↗

Matching rule

Hard or delayed shifting

1 mentions · 5.0% of complaints

Median mileage: 7,700 mi (1 usable records).

ODI 10693363 · 7,700 mi

Look up ODI 10693363 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 5.0% of complaints

Median mileage: 139,362 mi (1 usable records).

ODI 11521720 · 139,362 mi

Look up ODI 11521720 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 5.0% of complaints

Median mileage: 154,000 mi (1 usable records).

ODI 11622747 · 154,000 mi

Look up ODI 11622747 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b