| Steering | 7846.2%ODI 10544667 · 500 miAFTER DRIVING APPROXIMATELY 1/4 MILE, THE CAR BEGAN TO PULL TO THE LEFT VERY STRONGLY; STRONG ENOUGH TO PULL ME INTO ONCOMING TRAFFIC IF IT HAD NOT BEEN SO EARLY IN THE MORNING. I THOUGHT I HAD A FLAT TIRE BUT THE TIRE PRESSURE MONITORS SAID THE PRESSURE WAS PROPER @ 36 PSI. THIS STRONG PULL LASTED ABOUT ANOTHER MILE AND THEN SUBSIDED. IT HAS OCCURRED 2 MORE TIMES SINCE THEN. DEALER HAD THE CAR FOR 2 DAYS AND INDICATED THAT PERHAPS THE ROAD WAS UNEVEN OR IT WAS JUST SENSITIVE DRIVING AND I AM NOT USED TO IT. I KNOW WHAT A CAR PULLING TO ON… Look up ODI 10544667 at NHTSA ↗ | 2822.2%ODI 10767585 · 3,400 miWHILE DRIVING ON THE HIGHWAY 60 PLUS MPH, I LOST CONTROL OF THE VEHICLE. I TURNED THE STEERING WHEEL LEFT AND THE CAR WENT RIGHT. THIS OCCURRED TWICE ON TWO SEPARATE DAYS. THIS IS A MAJOR SAFETY ISSUE. ...UPDATED 12/03/15 *BF UPDATED 10/30/2017*JS Look up ODI 10767585 at NHTSA ↗ | 615.4%ODI 10938919 · 700 miI HAVE COMPLAINED TO INFINITI SEVERAL TIMES THROUGHOUT THE 6 MONTHS I'VE HAD THE VEHICLE. I NOTICED AFTER A FEW WEEKS OF LEASING THE CAR THAT WHEN I STEER ALMOST TO A 90 DEGREE ANGLE WHETHER IT BE OUT OF A RIGHT OR LEFT TURN THE CAR LOSES ACCELERATION. THIS HAPPENS ON A DAILY BASIS, NOT EVERY TIME I TURN, BUT MORE TIMES THAN NONE IT LOSES CONSIDERABLE ACCELERATION WHICH HAS ALMOST CAUSED A WRECK. TO ME THIS IS A MAJOR SAFETY ISSUE. I'VE NEVER EXPERIENCED THIS IN AN OTHER VEHICLE I'VE DRIVEN. INFINITI SAYS IT'S A TRACTION CONTROL ISSUE THAT DISE… Look up ODI 10938919 at NHTSA ↗ | 34.8%ODI 11197207 · 10,276 miTL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE. THE VEHICLE WAS TAKEN TO RAY CATENA INFINITI OF EDISON (900 US-1, EDISON, NJ 08817, [phone removed]) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FELT UNEASY ABOUT DRIVING THE VEHICLE. SHE SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE BEFORE CALLING NHTSA. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,276. *TT CONSUMER STATED THE VEHICLE WAS PARKED IN MY DRIVEWAY W… Look up ODI 11197207 at NHTSA ↗ | 12.3%ODI 11592525I was driving down the highway and my car started to shut down and started to make a knocking sound inside the engine bay, putting at risk other drivers, so i turned on my hazards and pulled to the shoulder of the road,the car wouldn’t turn on so i called a tow truck. Took the car to dealer and stated engine is seized Look up ODI 11592525 at NHTSA ↗ | 413.3%ODI 11174708 · 580 miCAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION. Look up ODI 11174708 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 450.0%ODI 11660788I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the de… Look up ODI 11660788 at NHTSA ↗ |
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| Electrical System | 4124.3%ODI 10558732 · 6,726 miIN COLD WEATHER (BELOW ZERO F) AFTER CAR HAS BEEN RUNNING FINE AND THEN TURNED OFF FOR 30-40 MIN, I GOT IN THE CAR AND STARTED AS USUAL; BUT SYSTEM MALFUNCTION LIGHT WENT ON AND POWER STEERING WAS INOPERATIVE AND CAR WAS UNSTEERABLE. AFTER TURNING THE CAR OFF FOR ABOUT 10 MIN, I COULD RESTART AND IT WORKED FINE. THEN THE SAME THING HAPPENED AGAIN WITHIN AN HOUR. I STOPPED FOR GAS AND WHEN I RESTARTED THE CAR IT WAS UNSTEERABLE AND A SYSTEM MALFUNCTION LIGHT WENT ON RELATED TO POWER STEERING. THE SAME THING OCCURRED A WEEK BEFORE. THE CAR HAD TO… Look up ODI 10558732 at NHTSA ↗ | 1713.5%ODI 10983752 · 8,000 miTAIL LIGHT ON THE CAR CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT IN THE OFF POSITION OUTSIDE MY RESIDENCE. Look up ODI 10983752 at NHTSA ↗ | 820.5%ODI 11024237 · 1,500 miTL* THE CONTACT OWNS A 2016 INFINITI Q50. WHILE AT A STOP, THE VEHICLE WENT INTO ECONOMY MODE AND SHUT OFF. THE START/ON/OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND TAKEN TO INFINITI OF COCONUT CREEK (5501 WEST SAMPLE RD, COCONUT CREEK, FL [phone removed]) AND WAS DIAGNOSED THAT IT WAS PERFORMING AS EXPECTED. LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V476000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND REPAIRED PER THE RECALL. THE MANUFACTURER WAS M… Look up ODI 11024237 at NHTSA ↗ | 812.9%ODI 11031402TL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE STOPPED AT A LIGHT. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE CONTACT TOOK THE VEHICLE TO INFINITI ON CAMELBACK (1250 E CAMELBACK RD, PHOENIX, AZ 85014) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V476000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM). THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT EMAILED THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. Look up ODI 11031402 at NHTSA ↗ | 511.4%ODI 11292527 · 30,000 miTL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 30,000. Look up ODI 11292527 at NHTSA ↗ | 620.0%ODI 11174708 · 580 miCAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION. Look up ODI 11174708 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Engine | 127.1%ODI 10744763 · 6,004 miI LIVE IN A ONE FAMILY HOUSE WITH AN ATTACHED GARAGE. MY WIFE PARKED THE CAR,WITH 1/3 OF A TANK OF GAS,IN OUR GARAGE ABOUT 6:30 PM ON AUGUST 17. SHE THOUGHT SHE HAD PUSHED THE BUTTON TO TURN OFF THE ENGINE, AND EXITED THE CAR TAKING THE SMART KEY WITH HER. ABOUT 9 THE NEXT MORNING, WHILE WALKING MY DOG, I FELT HEAT COMING FROM THE GARAGE AND OPENED THE DOOR. IT WAS VERY HOT TO TOUCH. I THEN TOUCHED THE CAR AND BURNED MY HAND. I CALLED OUR LOCAL FIRE DEPARTMENT AND THEY PULLED THE CAR OUT OF THE GARAGE. THE CAR WAS SO HOT, A CD IN THE DO… Look up ODI 10744763 at NHTSA ↗ | 97.1%ODI 10787579 · 3,000 miON NUMEROUS OCCASIONS WHILE IN MOTION AT VARIOUS SPEEDS THE VEHICLE WILL AUDIBLY ALERT, BRAKE, STEER, AND DEADEN THROTTLE RESPONSE. THESE ARE RELATED TO ENHANCED SAFETY FEATURES OF THE VEHICLE. THE PROBLEM IS THAT THESE OCCUR WHEN THERE IS NOTHING TO AVOID OR ANY DANGER PRESENT. THESE HAVE OCCURRED AT HIGH SPEEDS AND IN SITUATIONS WHERE THEY COULD HAVE CAUSED AN ACCIDENT. MY LOCAL DEALERSHIP BLAMED ALL ISSUES ON THE PLACEMENT OF AN EZ PASS TRANSPONDER. I FIND THIS TO BE COMPLETELY ABSURD. INFINITI CUSTOMER CARE WILL NOT ASSIST. I HAVE DI… Look up ODI 10787579 at NHTSA ↗ | 1025.6%ODI 11006153 · 6,000 miWE TOOK OUR CAR IN FOR ITS FIRST OIL CHANGE AT A OIL LUBE BUSINESS AND AFTERWARD OUR CAR'S ENGINE SEIZED UP ABOUT 4 MILES DOWN THE ROAD, AND COMPLETELY DESTROYED ITSELF. AFTER INVESTIGATING, IT SEEMS THE OIL TECH MAY HAVE DAMAGED THE OIL FILTER ASSEMBLY'S DELICATE END TIP PIECE UNBEKNOWNST TO HIM. IT IS INCONCLUSIVE IF HE DAMAGED IT OR BROKE IT OFF. AT A LATER DATE THIS OIL LUBE BUSINESS GAVE US AN INFINITI TBS THEY GOT FROM OUR INFINITI DEALERSHIP, THAT THEY NOR I, HAD EVER SEEN. ALSO IT DOES NOT SEEM TO BE FILED WITH ANYONE NOR THE NHTSA. THE… Look up ODI 11006153 at NHTSA ↗ | 1727.4%ODI 11193474I HAVE A INFINITI Q50S REDSPORT 2017 ACTUALLY HAVE 34000 MILES IN THE ODOMETER. THIS CAR HAVE A FACTORY DEFECT THAT INVOLVES ENGINE PARTS IN THIS CASE SERPENTINE BELT, BELT TENSIONER AND PULLEYS. THERE IS A TSB AT THIS TIME FOR THIS ISSUE BUT IN THE MAJORITY OF CASES THE CARS STILL SHOWING UP THE ISSUE. MAJOR ISSUE AT THIS TIME IS THAT SERPENTINE BELT BROKES WHILE CAR IS ON MOVE. THE CAR NEEDS TO BE STOPPEND SINCE ENGINE OVERHEAT AND ALSO BATERRY LIGHT GOES ON. THE BELT TENSIONER GET STUCK AND PULLEYS IN SOME OF THE CASES MELT DOWN. IN MY CASE … Look up ODI 11193474 at NHTSA ↗ | 1738.6%ODI 11113316 · 17,000 miTHE CAR CAUGHT FIRE UNDER THE HOOD AND COMPLETELY BURNED UP IN THE PARKING LOT AS I WAS EXITING THE VEHICLE UPDATED 12/4/18*JB Look up ODI 11113316 at NHTSA ↗ | 1033.3%ODI 11268861 · 2,000 miUNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR. Look up ODI 11268861 at NHTSA ↗ | 133.3%ODI 11682522Recently, the turbochargers on my vehicle failed prematurely and had to be replaced. Shortly after this repair, and with the vehicle still under 60,000 miles, the engine exploded and failed while driving. This incident posed a severe safety hazard not only to me but to other drivers and pedestrians as I lost propulsion and had to swerve to the shoulder to avoid oncoming traffic. Fortunately, no one was injured, but the sudden failure could have led to a much worse outcome as not only did it fail but hot oil and coolant both poured out of the ho… Look up ODI 11682522 at NHTSA ↗ | 116.7%ODI 11766008In August 2026, while driving, the vehicle suddenly lost acceleration and engine power and would only travel at a very slow speed. The check engine light came on. The driver had to safely stop, turn the engine off, and restart it. After restarting, the vehicle temporarily regained acceleration and normal speed. This problem has occurred more than once and creates a serious safety risk in traffic, especially when merging or crossing intersections. An INFINITI dealer inspected the vehicle and advised that the problem may involve the turbocharger … Look up ODI 11766008 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Power Train | 1810.7%ODI 10852586ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ | 3830.2%ODI 11360182 · 65,000 miTL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N… Look up ODI 11360182 at NHTSA ↗ | 410.3%ODI 11486389this car is being sold at nice car inc and they have erased codes from car air bags wont deploy if and accident occurs 1 turbo on car doesnt work and the car smokes runs hot the and will shut off or wont Accelerate over 10 miles per hr I was not aware of this until after purchase and i had car checked out that is dangerous and hazardous they also have called using my name pretending to be me and made false insurance claims the car… I could only upload so much but a certified mechanic stated they deleted codes from vehicle and its not listed o… Look up ODI 11486389 at NHTSA ↗ | 58.1%ODI 11534456 · 118,000 miThe contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000. Look up ODI 11534456 at NHTSA ↗ | 36.8%ODI 11592525I was driving down the highway and my car started to shut down and started to make a knocking sound inside the engine bay, putting at risk other drivers, so i turned on my hazards and pulled to the shoulder of the road,the car wouldn’t turn on so i called a tow truck. Took the car to dealer and stated engine is seized Look up ODI 11592525 at NHTSA ↗ | 620.0%ODI 11268861 · 2,000 miUNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR. Look up ODI 11268861 at NHTSA ↗ | 133.3%ODI 11728681Ever since I got the vehicle transmission is trying to give out on the vehicle takes too long to shift gears, takes more rpm to shift gears Look up ODI 11728681 at NHTSA ↗ | 116.7%ODI 11766008In August 2026, while driving, the vehicle suddenly lost acceleration and engine power and would only travel at a very slow speed. The check engine light came on. The driver had to safely stop, turn the engine off, and restart it. After restarting, the vehicle temporarily regained acceleration and normal speed. This problem has occurred more than once and creates a serious safety risk in traffic, especially when merging or crossing intersections. An INFINITI dealer inspected the vehicle and advised that the problem may involve the turbocharger … Look up ODI 11766008 at NHTSA ↗ | 00.0%No examples available for this selection. | 112.5%ODI 11623454Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard … Look up ODI 11623454 at NHTSA ↗ |
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| Air Bags | 169.5%ODI 10574912 · 3,000 miOUR 2014 INFINITI Q50 WAS INVOLVED IN 2-CAR ACCIDENT. OTHER VEHICLE/DRIVER IMPACTED DRIVER SIDE OF 2014 INFINITI Q50 AT HIGH SPEED AND CAUSED CONSIDERABLE DAMAGE. CURRENT DAMAGE ESTIMATE TO Q50 IS NEAR $25,000. MY WIFE, WHO WAS DRIVING, SUSTAINED HEAD INJURIES AS A RESULT OF AIR BAGS THAT DID NOT DEPLOY. *TR Look up ODI 10574912 at NHTSA ↗ | 1915.1%ODI 10761086HI, I PURCHASED THIS VEHICLE AT 7/31/2015. IT'S A BRAND NEW Q50 2015 PREMIUM. I MET TWO ISSUES ABOUT IT: 1. IT'S PASSENGER AIR BAG. THE PASSENGER AIR BAG STATUS LIGHT IS ON WITH AN ADULT OCCUPYING THE FRONT PASSENGER SEAT FOR THE FIRST A FEW MINUTES, SOMETIMES IS 2 MINS, SOMETIMES IS EVEN 5 MINS, BUT IT SUPPOSED TO BE OFF AFTER 7 SECONDS. I'M WORRIED ABOUT THE MY SAFETY IN THAT PERIOD. 2. THE SEAT BELT ISSUE. ONCE I WAS SITTING ON THE PASSENGER SEAT, I DIDN'T BUCKLE UP YET, BUT THE SEAT BELT STATUS LIGHTS WAS NOT ILLUMINATED. YESTERDAY, MY BOYF… Look up ODI 10761086 at NHTSA ↗ | 512.8%ODI 10896091 · 15 miTL* THE CONTACT OWNS A 2016 INFINITI Q50. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT FOR THE FRONT PASSENGER SEAT FAILED TO ILLUMINATE EVEN THOUGH THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15… Look up ODI 10896091 at NHTSA ↗ | 1016.1%ODI 11418468 · 28,097 miThe contact owns a 2017 Infiniti Q50. The contact stated that while his son was driving at approximately 45 mph, the vehicle shut off without warning. Due to the failure, his son lost complete control of the vehicle and drove into a ditch. The air bags did not deploy. The contact's son was not injured as a result of the accident and did not seek medical treatment. The police were not called to the scene and a report was not filed. Due to the failure, the vehicle was towed from the scene to an independent auto repair shop. The contact was inform… Look up ODI 11418468 at NHTSA ↗ | 920.5%ODI 11303046 · 28,706 miTL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE W… Look up ODI 11303046 at NHTSA ↗ | 26.7%ODI 11572632The car was involved in an accident, after the shop checked the vehicle it was brought to our attention that the air bags got stuck and did not deploy because of a malfunction. I was not aware of this which it could put my son in really dangerous situation. I checked for recalls and none has been open for this particular car. Look up ODI 11572632 at NHTSA ↗ | 00.0%No examples available for this selection. | 116.7%ODI 11607519 · 35,000 miThe contact owns a 2021 Infiniti Q50. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic, but no assistance was provided. The manufacturer was not contacted. The failure mileage was approximately 35,000. Look up ODI 11607519 at NHTSA ↗ | 00.0%No examples available for this selection. | 112.5%ODI 11751084I am reporting a potential safety defect involving my leased 2023 Infiniti Q50, VIN [XXX]. In 2024, I brought the vehicle to the dealership because the passenger seatbelt warning activated even when the passenger seat was unoccupied. I was told the condition was caused by objects triggering the passenger seat sensor, and no further repair was performed. On XXX, I returned to the dealership for a routine oil change and again reported that the seatbelt warning problem was continuing. I was initially informed that a component in the passenger se… Look up ODI 11751084 at NHTSA ↗ |
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| Unknown Or Other | 169.5%ODI 10568488 · 5,899 miWHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ | 1814.3%ODI 10744476 · 72,000 miI JUST LEARNED THIS WEEK THAT MY INFINITI Q50 HAS BEEN DETERMINED TO BE ONE OF THE THREE VEHICLES MOST VULNERABLE TO AUTOMATED HACKING, ALONG WITH THE JEEP CHEROKEE AND THE CADILLAC ESCALADE. CONSEQUENTLY, CHRYSLER RECALLED 1/4 MILLION JEEP CHEROKEES IN ORDER TO PATCH THEIR SOFTWARE TO PREVENT HACKERS FROM TAKING REMOTE CONTROL OF THESE VEHICLES. I ATTEMPTED TO CONTACT INFINITI AND THEY REFUSE TO ACKNOWLEDGE THAT THERE IS EVEN A PROBLEM, LET ALONE THAT THEY ARE WORKING ON A PATCH OF THEIR OWN. I WANT TO KNOW WHAT THE NHTSA IS GOING TO DO ABOUT … Look up ODI 10744476 at NHTSA ↗ | 25.1%ODI 11035272 · 9,900 miSUNROOF EXPLODED WHILE DRIVING DOWN THE FREEWAY WITH NO VEHICLES IN CLOSE DISTANCE IN FRONT OR ON THE SIDE OF ME. Look up ODI 11035272 at NHTSA ↗ | 812.9%ODI 11162578 · 23,000 miDRIVING 62-67MPH ON THE HIGHWAY, SUNROOF SHATTERED. LOUD SOUND OF SHATTER. I WAS IN THE VERY LEFT LANE (PASSING LANE). THERE WAS A VEHICLE THAT CUT ME OFF AND PASSED THE CAR IN FRONT OF ME ON THE LEFT SHOULDER WHICH MAY HAVE KICKED UP DEBRIS WHEN IT GOT IN FRONT OF THE VEHICLE IN FRONT OF ME FROM SHOULDER, BUT VIDEO DOESN'T SHOW IT. IT COULD HAVE BEEN A VERY SMALL PEBBLE OR SOMETHING. HTTPS://YOUTU.BE/8MBEKWTGYQW Look up ODI 11162578 at NHTSA ↗ | 613.6%ODI 11103771FAULTY "DISPLAY CONTROL UNITS" CAUSE BLUETOOTH SYSTEM TO BEHAVE ERRATICALLY, PLAY / PAUSE MUSIC OR SOUNDS, OVERRIDE USER CONTROLS, AND CAUSE SEVERE DISTRACTIONS WHILE DRIVING BY HAVING TO MANUALLY TURN OFF BLUETOOTH FROM PHONE. FAULTY DCU WILL OVERRIDE USER CONTROLS IN OTHER ASPECTS AS WELL. DCU WILL CAUSE REVERSE CAMERA TO DISPLAY NO IMAGE / SKEWED IMAGE / INTERFERENCE. CAMERA HAS STAYED ON THE SCREEN WHILE MOVING FORWARD IN DRIVE. HAS BEEN AN ISSUE IN THESE CARS SINCE 2014, SOME WORSE THAN OTHERS. THIS HAPPENS AT ALL SPEEDS, REVERSE CAMERA IS… Look up ODI 11103771 at NHTSA ↗ | 620.0%ODI 11241310I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROBLEM IN THE HOPES OF SAVING LIVES. IT WAS A SAFETY ISSUE IT COST ME $$ THE SECOND REPLACEMENT BUT NEVER FELT COMFORTABLE IN THE CAR . YET INFINITI COUL… Look up ODI 11241310 at NHTSA ↗ | 133.3%ODI 11302526 · 10 miFORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER TH… Look up ODI 11302526 at NHTSA ↗ | 00.0%No examples available for this selection. | 1100.0%ODI 11593552Theft on vehicle. Thief using remote device to Unlock my vehicle and steal vehicle without key fob or breaking anything to access vehicle Look up ODI 11593552 at NHTSA ↗ | 112.5%ODI 11568300My vehicle was stolen by theives using some kind of device to gain access because I have both key fobs that came with the vehicle but somehow they were able to gain access and start it and drive off. I believe this is a security and safety concern for Infiniti vehicles. it should not be easy to steal a locked, secured vehicle. Look up ODI 11568300 at NHTSA ↗ |
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| Vehicle Speed Control | 116.5%ODI 10956431 · 4,000 miTHIS VEHICLE HAS AN ELECTRONIC BRAKING SYSTEM THAT HAS MADE THIS CAR HANDLE ERRATICALLY AND EXTREMELY UNSAFE IN TRAFFIC SITUATIONS. WHILE TRAVELING AT SPEED IF TRAFFIC IN FRONT OF YOU HAPPENS TO BRAKE OR SWERVE IN FRONT OF YOU THIS CAR WILL BRAKE UNCONTROLLABLY WITHOUT NOTICE MAKING IT NEARLY IMPOSSIBLE TO AVOID A COLLISION OR CHANGE LANES TO MANEUVER AROUND ON OBSTACLE OR CAR. MYSELF AND MY WIFE ARE VERY SCARED TO DRIVE THIS CAR AND IN FREEWAY TRAFFIC YOU CANNOT SAFELY CHANGE LANES. WE FEEL IT IS ONLY A MATTER OF TIME BEFORE THIS POORLY DESIGN… Look up ODI 10956431 at NHTSA ↗ | 2116.7%ODI 10854384 · 825 miCAME TO A SLOW STOP AT A RED LIGHT IN MY 2015 INFINITI Q50. MY FOOT WAS DIRECTLY ON THE BRAKE. WITHIN SECONDS THE CAR BEGAN TO PULL FORWARD AND I APPLIED ADDITIONAL PRESSURE ON THE BRAKES BY USING BOTH FEET. THE ENGINE WAS RACING OUT OF CONTROL AND THE TIRES WERE SCREECHING. SIFTING THE GEARS DID NOT HELP. I LET OFF THE BRAKE AND TURNED RIGHT INSTEAD OF STRAIGHT IN ORDER TO AVOID HITTING CARS. SHIFTING VIOLENTLKY THE CAR FINALLY WENT BACK TO NORMAL. THE DEALER DENIES THE CAR IS AT FAULT AND SAYS THIS IS A CASE OF HUMAN ERROR. Look up ODI 10854384 at NHTSA ↗ | 37.7%ODI 10938919 · 700 miI HAVE COMPLAINED TO INFINITI SEVERAL TIMES THROUGHOUT THE 6 MONTHS I'VE HAD THE VEHICLE. I NOTICED AFTER A FEW WEEKS OF LEASING THE CAR THAT WHEN I STEER ALMOST TO A 90 DEGREE ANGLE WHETHER IT BE OUT OF A RIGHT OR LEFT TURN THE CAR LOSES ACCELERATION. THIS HAPPENS ON A DAILY BASIS, NOT EVERY TIME I TURN, BUT MORE TIMES THAN NONE IT LOSES CONSIDERABLE ACCELERATION WHICH HAS ALMOST CAUSED A WRECK. TO ME THIS IS A MAJOR SAFETY ISSUE. I'VE NEVER EXPERIENCED THIS IN AN OTHER VEHICLE I'VE DRIVEN. INFINITI SAYS IT'S A TRACTION CONTROL ISSUE THAT DISE… Look up ODI 10938919 at NHTSA ↗ | 23.2%ODI 11101056 · 8,000 miTL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI… Look up ODI 11101056 at NHTSA ↗ | 24.5%ODI 11193000 · 8,700 miAS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE VEHICLE CROSSED THE MEDIAN AND CAME TO A STOP ON THE OPPOSITE TRAVEL LANE OF THE STREET AFTER THE ENGINE WENT TO IDLE SPEED. THE DEALER SUGGESTED TO C… Look up ODI 11193000 at NHTSA ↗ | 413.3%ODI 11268861 · 2,000 miUNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR. Look up ODI 11268861 at NHTSA ↗ | 133.3%ODI 11302526 · 10 miFORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER TH… Look up ODI 11302526 at NHTSA ↗ | 233.3%ODI 11460324I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear shift into park when my car rapidly accelerated which caused me to crash through a metal fence that separated the car wash from the adjacent property. I have an added safety feature on my vehicle to prevent a forward collision with emergency breaking … Look up ODI 11460324 at NHTSA ↗ | 00.0%No examples available for this selection. | 112.5%ODI 11660788I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the de… Look up ODI 11660788 at NHTSA ↗ |
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| Service Brakes | 148.3%ODI 10568488 · 5,899 miWHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ | 129.5%ODI 10750334 · 3,800 miRECENTLY I WAS SITTING AT A STOPLIGHT ABOUT 3RD IN LINE BEHIND A FORD EXPLORER. I LIVE IN ATLANTA SO STOPLIGHTS ARE EXTRAORDINARILY LONG. I HAD THE CAR IN DRIVE OBVIOUSLY AND MY FOOT FIRMLY ON THE BRAKE. ABOUT 5 MINUTES INTO THE RED LIGHT MY CAR STARTS TO SLOWLY MOVE FORWARD WHILE MY FOOT WAS STILL FIRMLY ON THE BRAKE. THE MOVEMENT WAS SIMILAR TO IF THE BRAKE HAD BEEN RELEASED AND THE CAR WAS COASTING IN DRIVE. FORTUNATELY I LEFT SOME DISTANCE BETWEEN MYSELF AND THE EXPLORER IN FRONT OF ME, BUT OBVIOUSLY A MOMENT OF PANIC COMES OVER ME WHEN MY … Look up ODI 10750334 at NHTSA ↗ | 12.6%ODI 11743844Something happened to cause power loss. I checked the recalls and work that was supposed to be performed but didn’t get done like it was supposed to. I need to have it checked now asap! I see 2 engine replacements and also the turbos and 2 of the catalytic converters. The last 2 need replacing as well or it’s not going to be right. Look up ODI 11743844 at NHTSA ↗ | 711.3%ODI 11101056 · 8,000 miTL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI… Look up ODI 11101056 at NHTSA ↗ | 24.5%ODI 11193000 · 8,700 miAS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE VEHICLE CROSSED THE MEDIAN AND CAME TO A STOP ON THE OPPOSITE TRAVEL LANE OF THE STREET AFTER THE ENGINE WENT TO IDLE SPEED. THE DEALER SUGGESTED TO C… Look up ODI 11193000 at NHTSA ↗ | 26.7%ODI 11320913 · 49 miTHIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS JERKING. HAS BEEN TAKEN IN FOR ALIGNMENT 4 TIMES AND THE DEALERSHIPS REFUSE TO INSPECT OR FIX CAR. THE TOE SPECS ARE CONSTANTLY BEING THROWN OUT OF SPEC IN LESS THAN 4 WEEKS WHEN HITTING BUMPS THE STEERING WHEEL SHIFTS A… Look up ODI 11320913 at NHTSA ↗ | 133.3%ODI 11302526 · 10 miFORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER TH… Look up ODI 11302526 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 225.0%ODI 11623454Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard … Look up ODI 11623454 at NHTSA ↗ |
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