U.S. public vehicle records

Infiniti Q50 steering problems

106 complaint narratives mention steering terms.

Key facts

488 owner complaints analyzed

11 distinct recall campaigns

19,000 mi median reported failure mileage

Scope: 2014 to 2023 model years. Data updated: 2026-09-30 (September 30, 2026). 247 complaints include usable failure mileage. View data status.

Steering behavior evidence

106 of 488 complaints match this topic (21.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10552737 · 2013-11-18 (November 18, 2013)

AFTER FILLING UP CAR AT GAS STATION, STARTED CAR AND BEGAN TO DRIVE AWAY, AFTER SHIFTING INTO DRIVE, WARNING LIGHTS CAME ON AND DAS DRIVE SYSTEM STOPPED WORKING CAUSING STEERING TO BECOME VERY DIFFICULT. (WOULD COMPARE IT TO DRIVING A CAR WITH POWER STEERING THAT FAILED.) DROVE A COUPLE OF BLOCKS, PULLED OVER AND TURNED OFF THE CAR. WAITED A MINUTE AND RE-STARTED THE CAR AND EVERYTHING WORKED, AND WARNING LIGHTS WERE OFF. TODAY (11-18-2013) RETURNED THE CAR TO DEALERSHIP SERVICE DEPT. THEY KEPT CAR AND WERE AWAITING A CALL FROM INFINITI SE…

Owner-reported narrative. 214 miles reported. Look up ODI 10552737 at NHTSA ↗

Owner report 10556064 · 2013-12-14 (December 14, 2013)

AFTER PARKING MY CAR IN A PARKING LOT, I WANTED TO ADJUST IT TO BE MORE EVEN. SO I TURNED THE ENGINE ON AGAIN. BUT THEN I SUDDENLY COULDN'T TURN THE WHEEL. THE WHEEL WAS LOCKED UP. WITH VERY FIRM FORCE, I MANAGED TO TURN THE WHEEL ABOUT 15 DEGREES - BUT THE ACTUAL TIRES THEMSELVES DID NOT TURN. THE CAR WAS IN "R" AND DID REVERSE, BUT AS I COULD NOT STEER IT DID NOT REVERSE IN THE DIRECTION I WANTED TO GO. I TURNED THE ENGINE OFF AND ON AGAIN AND THEN THERE WAS A WARNING ON THE DASH SAYING THAT "AFS IS OFF" AND "THE SYSTEM IS OFF." I TURNED …

Owner-reported narrative. 645 miles reported. Look up ODI 10556064 at NHTSA ↗

Owner report 10556191 · 2013-12-16 (December 16, 2013)

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT HE ATTEMPTED TO DRIVE IN REVERSE, BUT THE STEERING WHEEL FAILURE LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME UNRESPONSIVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

Owner-reported narrative. 1,200 miles reported. Look up ODI 10556191 at NHTSA ↗

Owner report 10556263 · 2013-12-16 (December 16, 2013)

UNABLE TO STEER VEHICLE; STEERING WHEEL WAS NOT "LOCKED", AS A CURRENT INFINITI RECALL IS ADDRESSING. WEATHER CONDITIONS WERE TEMP ABOUT 27DEGREES, ABOUT 2 INCHES OF SNOW ON THE GROUND. VEHICLE DID NOT RESPOND TO STEERING INPUTS, CAR WAS DRIFTING TO THE RIGHT. AT SOME POINT, STEERING RESPONSE WAS RESTORED AND WAS ABLE TO DRIVE CAR HOME. CAR IS CURRENTLY AT THE LOCAL INFINITI DEALERSHIP AND ISSUE HAS NOT BEEN RESOLVED. *TR

Owner-reported narrative. 3,300 miles reported. Look up ODI 10556263 at NHTSA ↗

Owner report 10556266 · 2013-12-16 (December 16, 2013)

UPON STARTUP (IN COLD WEATHER, BUT ON A WARM CAR THAT HAD ONLY SAT FOR 20 MINUTES BETWEEN TRIPS), THE STEERING WAS EXTREMELY STIFF. HAD A STEERING INDICATOR WARNING LIGHT(S) ALSO SHOW ON THE DASH. RESTARTING THE CAR SEVERAL TIMES SHOWED THAT THE STEERING WOULD START OK (NORMAL RESISTANCE), BUT THAT TURNING THE WHEEL MORE THAN A LITTLE BIT WOULD RESULT IN A 'THUD' SOUND, THE ERROR LIGHTS ON THE DASH, AND THE STEERING GOING STIFF. AFTER REPEATED STARTS OF THE CAR, IT EVENTUALLY WORKED PROPERLY. THIS HAS SUBSEQUENTLY HAPPENED SEVERAL MORE TIMES TO…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10556266 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

488 unique complaints in this selection. Analysis snapshot: 2026-09-30.

50.6%Usable mileage247 / 488 records

100.0%Valid incident date488 / 488 records

100.0%Valid filing date488 / 488 records

100.0%Ordered incident and filing dates488 / 488 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Steering	7846.2% ODI 10544667 · 500 mi AFTER DRIVING APPROXIMATELY 1/4 MILE, THE CAR BEGAN TO PULL TO THE LEFT VERY STRONGLY; STRONG ENOUGH TO PULL ME INTO ONCOMING TRAFFIC IF IT HAD NOT BEEN SO EARLY IN THE MORNING. I THOUGHT I HAD A FLAT TIRE BUT THE TIRE PRESSURE MONITORS SAID THE PRESSURE WAS PROPER @ 36 PSI. THIS STRONG PULL LASTED ABOUT ANOTHER MILE AND THEN SUBSIDED. IT HAS OCCURRED 2 MORE TIMES SINCE THEN. DEALER HAD THE CAR FOR 2 DAYS AND INDICATED THAT PERHAPS THE ROAD WAS UNEVEN OR IT WAS JUST SENSITIVE DRIVING AND I AM NOT USED TO IT. I KNOW WHAT A CAR PULLING TO ON… Look up ODI 10544667 at NHTSA ↗	2822.2% ODI 10767585 · 3,400 mi WHILE DRIVING ON THE HIGHWAY 60 PLUS MPH, I LOST CONTROL OF THE VEHICLE. I TURNED THE STEERING WHEEL LEFT AND THE CAR WENT RIGHT. THIS OCCURRED TWICE ON TWO SEPARATE DAYS. THIS IS A MAJOR SAFETY ISSUE. ...UPDATED 12/03/15 BF UPDATED 10/30/2017JS Look up ODI 10767585 at NHTSA ↗	615.4% ODI 10938919 · 700 mi I HAVE COMPLAINED TO INFINITI SEVERAL TIMES THROUGHOUT THE 6 MONTHS I'VE HAD THE VEHICLE. I NOTICED AFTER A FEW WEEKS OF LEASING THE CAR THAT WHEN I STEER ALMOST TO A 90 DEGREE ANGLE WHETHER IT BE OUT OF A RIGHT OR LEFT TURN THE CAR LOSES ACCELERATION. THIS HAPPENS ON A DAILY BASIS, NOT EVERY TIME I TURN, BUT MORE TIMES THAN NONE IT LOSES CONSIDERABLE ACCELERATION WHICH HAS ALMOST CAUSED A WRECK. TO ME THIS IS A MAJOR SAFETY ISSUE. I'VE NEVER EXPERIENCED THIS IN AN OTHER VEHICLE I'VE DRIVEN. INFINITI SAYS IT'S A TRACTION CONTROL ISSUE THAT DISE… Look up ODI 10938919 at NHTSA ↗	34.8% ODI 11197207 · 10,276 mi TL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE. THE VEHICLE WAS TAKEN TO RAY CATENA INFINITI OF EDISON (900 US-1, EDISON, NJ 08817, [phone removed]) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FELT UNEASY ABOUT DRIVING THE VEHICLE. SHE SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE BEFORE CALLING NHTSA. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,276. *TT CONSUMER STATED THE VEHICLE WAS PARKED IN MY DRIVEWAY W… Look up ODI 11197207 at NHTSA ↗	12.3% ODI 11592525 I was driving down the highway and my car started to shut down and started to make a knocking sound inside the engine bay, putting at risk other drivers, so i turned on my hazards and pulled to the shoulder of the road,the car wouldn’t turn on so i called a tow truck. Took the car to dealer and stated engine is seized Look up ODI 11592525 at NHTSA ↗	413.3% ODI 11174708 · 580 mi CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION. Look up ODI 11174708 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	450.0% ODI 11660788 I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the de… Look up ODI 11660788 at NHTSA ↗
Electrical System	4124.3% ODI 10558732 · 6,726 mi IN COLD WEATHER (BELOW ZERO F) AFTER CAR HAS BEEN RUNNING FINE AND THEN TURNED OFF FOR 30-40 MIN, I GOT IN THE CAR AND STARTED AS USUAL; BUT SYSTEM MALFUNCTION LIGHT WENT ON AND POWER STEERING WAS INOPERATIVE AND CAR WAS UNSTEERABLE. AFTER TURNING THE CAR OFF FOR ABOUT 10 MIN, I COULD RESTART AND IT WORKED FINE. THEN THE SAME THING HAPPENED AGAIN WITHIN AN HOUR. I STOPPED FOR GAS AND WHEN I RESTARTED THE CAR IT WAS UNSTEERABLE AND A SYSTEM MALFUNCTION LIGHT WENT ON RELATED TO POWER STEERING. THE SAME THING OCCURRED A WEEK BEFORE. THE CAR HAD TO… Look up ODI 10558732 at NHTSA ↗	1713.5% ODI 10983752 · 8,000 mi TAIL LIGHT ON THE CAR CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT IN THE OFF POSITION OUTSIDE MY RESIDENCE. Look up ODI 10983752 at NHTSA ↗	820.5% ODI 11024237 · 1,500 mi TL* THE CONTACT OWNS A 2016 INFINITI Q50. WHILE AT A STOP, THE VEHICLE WENT INTO ECONOMY MODE AND SHUT OFF. THE START/ON/OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND TAKEN TO INFINITI OF COCONUT CREEK (5501 WEST SAMPLE RD, COCONUT CREEK, FL [phone removed]) AND WAS DIAGNOSED THAT IT WAS PERFORMING AS EXPECTED. LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V476000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND REPAIRED PER THE RECALL. THE MANUFACTURER WAS M… Look up ODI 11024237 at NHTSA ↗	812.9% ODI 11031402 TL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE STOPPED AT A LIGHT. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE CONTACT TOOK THE VEHICLE TO INFINITI ON CAMELBACK (1250 E CAMELBACK RD, PHOENIX, AZ 85014) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V476000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM). THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT EMAILED THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. Look up ODI 11031402 at NHTSA ↗	511.4% ODI 11292527 · 30,000 mi TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 30,000. Look up ODI 11292527 at NHTSA ↗	620.0% ODI 11174708 · 580 mi CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION. Look up ODI 11174708 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	127.1% ODI 10744763 · 6,004 mi I LIVE IN A ONE FAMILY HOUSE WITH AN ATTACHED GARAGE. MY WIFE PARKED THE CAR,WITH 1/3 OF A TANK OF GAS,IN OUR GARAGE ABOUT 6:30 PM ON AUGUST 17. SHE THOUGHT SHE HAD PUSHED THE BUTTON TO TURN OFF THE ENGINE, AND EXITED THE CAR TAKING THE SMART KEY WITH HER. ABOUT 9 THE NEXT MORNING, WHILE WALKING MY DOG, I FELT HEAT COMING FROM THE GARAGE AND OPENED THE DOOR. IT WAS VERY HOT TO TOUCH. I THEN TOUCHED THE CAR AND BURNED MY HAND. I CALLED OUR LOCAL FIRE DEPARTMENT AND THEY PULLED THE CAR OUT OF THE GARAGE. THE CAR WAS SO HOT, A CD IN THE DO… Look up ODI 10744763 at NHTSA ↗	97.1% ODI 10787579 · 3,000 mi ON NUMEROUS OCCASIONS WHILE IN MOTION AT VARIOUS SPEEDS THE VEHICLE WILL AUDIBLY ALERT, BRAKE, STEER, AND DEADEN THROTTLE RESPONSE. THESE ARE RELATED TO ENHANCED SAFETY FEATURES OF THE VEHICLE. THE PROBLEM IS THAT THESE OCCUR WHEN THERE IS NOTHING TO AVOID OR ANY DANGER PRESENT. THESE HAVE OCCURRED AT HIGH SPEEDS AND IN SITUATIONS WHERE THEY COULD HAVE CAUSED AN ACCIDENT. MY LOCAL DEALERSHIP BLAMED ALL ISSUES ON THE PLACEMENT OF AN EZ PASS TRANSPONDER. I FIND THIS TO BE COMPLETELY ABSURD. INFINITI CUSTOMER CARE WILL NOT ASSIST. I HAVE DI… Look up ODI 10787579 at NHTSA ↗	1025.6% ODI 11006153 · 6,000 mi WE TOOK OUR CAR IN FOR ITS FIRST OIL CHANGE AT A OIL LUBE BUSINESS AND AFTERWARD OUR CAR'S ENGINE SEIZED UP ABOUT 4 MILES DOWN THE ROAD, AND COMPLETELY DESTROYED ITSELF. AFTER INVESTIGATING, IT SEEMS THE OIL TECH MAY HAVE DAMAGED THE OIL FILTER ASSEMBLY'S DELICATE END TIP PIECE UNBEKNOWNST TO HIM. IT IS INCONCLUSIVE IF HE DAMAGED IT OR BROKE IT OFF. AT A LATER DATE THIS OIL LUBE BUSINESS GAVE US AN INFINITI TBS THEY GOT FROM OUR INFINITI DEALERSHIP, THAT THEY NOR I, HAD EVER SEEN. ALSO IT DOES NOT SEEM TO BE FILED WITH ANYONE NOR THE NHTSA. THE… Look up ODI 11006153 at NHTSA ↗	1727.4% ODI 11193474 I HAVE A INFINITI Q50S REDSPORT 2017 ACTUALLY HAVE 34000 MILES IN THE ODOMETER. THIS CAR HAVE A FACTORY DEFECT THAT INVOLVES ENGINE PARTS IN THIS CASE SERPENTINE BELT, BELT TENSIONER AND PULLEYS. THERE IS A TSB AT THIS TIME FOR THIS ISSUE BUT IN THE MAJORITY OF CASES THE CARS STILL SHOWING UP THE ISSUE. MAJOR ISSUE AT THIS TIME IS THAT SERPENTINE BELT BROKES WHILE CAR IS ON MOVE. THE CAR NEEDS TO BE STOPPEND SINCE ENGINE OVERHEAT AND ALSO BATERRY LIGHT GOES ON. THE BELT TENSIONER GET STUCK AND PULLEYS IN SOME OF THE CASES MELT DOWN. IN MY CASE … Look up ODI 11193474 at NHTSA ↗	1738.6% ODI 11113316 · 17,000 mi THE CAR CAUGHT FIRE UNDER THE HOOD AND COMPLETELY BURNED UP IN THE PARKING LOT AS I WAS EXITING THE VEHICLE UPDATED 12/4/18*JB Look up ODI 11113316 at NHTSA ↗	1033.3% ODI 11268861 · 2,000 mi UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR. Look up ODI 11268861 at NHTSA ↗	133.3% ODI 11682522 Recently, the turbochargers on my vehicle failed prematurely and had to be replaced. Shortly after this repair, and with the vehicle still under 60,000 miles, the engine exploded and failed while driving. This incident posed a severe safety hazard not only to me but to other drivers and pedestrians as I lost propulsion and had to swerve to the shoulder to avoid oncoming traffic. Fortunately, no one was injured, but the sudden failure could have led to a much worse outcome as not only did it fail but hot oil and coolant both poured out of the ho… Look up ODI 11682522 at NHTSA ↗	116.7% ODI 11766008 In August 2026, while driving, the vehicle suddenly lost acceleration and engine power and would only travel at a very slow speed. The check engine light came on. The driver had to safely stop, turn the engine off, and restart it. After restarting, the vehicle temporarily regained acceleration and normal speed. This problem has occurred more than once and creates a serious safety risk in traffic, especially when merging or crossing intersections. An INFINITI dealer inspected the vehicle and advised that the problem may involve the turbocharger … Look up ODI 11766008 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train	1810.7% ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗	3830.2% ODI 11360182 · 65,000 mi TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N… Look up ODI 11360182 at NHTSA ↗	410.3% ODI 11486389 this car is being sold at nice car inc and they have erased codes from car air bags wont deploy if and accident occurs 1 turbo on car doesnt work and the car smokes runs hot the and will shut off or wont Accelerate over 10 miles per hr I was not aware of this until after purchase and i had car checked out that is dangerous and hazardous they also have called using my name pretending to be me and made false insurance claims the car… I could only upload so much but a certified mechanic stated they deleted codes from vehicle and its not listed o… Look up ODI 11486389 at NHTSA ↗	58.1% ODI 11534456 · 118,000 mi The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not under recall. The manufacturer was contacted and stated that the vehicle was not under recall and did not provide any assistance. The failure mileage was 118,000. Look up ODI 11534456 at NHTSA ↗	36.8% ODI 11592525 I was driving down the highway and my car started to shut down and started to make a knocking sound inside the engine bay, putting at risk other drivers, so i turned on my hazards and pulled to the shoulder of the road,the car wouldn’t turn on so i called a tow truck. Took the car to dealer and stated engine is seized Look up ODI 11592525 at NHTSA ↗	620.0% ODI 11268861 · 2,000 mi UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR. Look up ODI 11268861 at NHTSA ↗	133.3% ODI 11728681 Ever since I got the vehicle transmission is trying to give out on the vehicle takes too long to shift gears, takes more rpm to shift gears Look up ODI 11728681 at NHTSA ↗	116.7% ODI 11766008 In August 2026, while driving, the vehicle suddenly lost acceleration and engine power and would only travel at a very slow speed. The check engine light came on. The driver had to safely stop, turn the engine off, and restart it. After restarting, the vehicle temporarily regained acceleration and normal speed. This problem has occurred more than once and creates a serious safety risk in traffic, especially when merging or crossing intersections. An INFINITI dealer inspected the vehicle and advised that the problem may involve the turbocharger … Look up ODI 11766008 at NHTSA ↗	00.0% No examples available for this selection.	112.5% ODI 11623454 Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard … Look up ODI 11623454 at NHTSA ↗
Air Bags	169.5% ODI 10574912 · 3,000 mi OUR 2014 INFINITI Q50 WAS INVOLVED IN 2-CAR ACCIDENT. OTHER VEHICLE/DRIVER IMPACTED DRIVER SIDE OF 2014 INFINITI Q50 AT HIGH SPEED AND CAUSED CONSIDERABLE DAMAGE. CURRENT DAMAGE ESTIMATE TO Q50 IS NEAR $25,000. MY WIFE, WHO WAS DRIVING, SUSTAINED HEAD INJURIES AS A RESULT OF AIR BAGS THAT DID NOT DEPLOY. *TR Look up ODI 10574912 at NHTSA ↗	1915.1% ODI 10761086 HI, I PURCHASED THIS VEHICLE AT 7/31/2015. IT'S A BRAND NEW Q50 2015 PREMIUM. I MET TWO ISSUES ABOUT IT: 1. IT'S PASSENGER AIR BAG. THE PASSENGER AIR BAG STATUS LIGHT IS ON WITH AN ADULT OCCUPYING THE FRONT PASSENGER SEAT FOR THE FIRST A FEW MINUTES, SOMETIMES IS 2 MINS, SOMETIMES IS EVEN 5 MINS, BUT IT SUPPOSED TO BE OFF AFTER 7 SECONDS. I'M WORRIED ABOUT THE MY SAFETY IN THAT PERIOD. 2. THE SEAT BELT ISSUE. ONCE I WAS SITTING ON THE PASSENGER SEAT, I DIDN'T BUCKLE UP YET, BUT THE SEAT BELT STATUS LIGHTS WAS NOT ILLUMINATED. YESTERDAY, MY BOYF… Look up ODI 10761086 at NHTSA ↗	512.8% ODI 10896091 · 15 mi TL* THE CONTACT OWNS A 2016 INFINITI Q50. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT FOR THE FRONT PASSENGER SEAT FAILED TO ILLUMINATE EVEN THOUGH THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15… Look up ODI 10896091 at NHTSA ↗	1016.1% ODI 11418468 · 28,097 mi The contact owns a 2017 Infiniti Q50. The contact stated that while his son was driving at approximately 45 mph, the vehicle shut off without warning. Due to the failure, his son lost complete control of the vehicle and drove into a ditch. The air bags did not deploy. The contact's son was not injured as a result of the accident and did not seek medical treatment. The police were not called to the scene and a report was not filed. Due to the failure, the vehicle was towed from the scene to an independent auto repair shop. The contact was inform… Look up ODI 11418468 at NHTSA ↗	920.5% ODI 11303046 · 28,706 mi TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE W… Look up ODI 11303046 at NHTSA ↗	26.7% ODI 11572632 The car was involved in an accident, after the shop checked the vehicle it was brought to our attention that the air bags got stuck and did not deploy because of a malfunction. I was not aware of this which it could put my son in really dangerous situation. I checked for recalls and none has been open for this particular car. Look up ODI 11572632 at NHTSA ↗	00.0% No examples available for this selection.	116.7% ODI 11607519 · 35,000 mi The contact owns a 2021 Infiniti Q50. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic, but no assistance was provided. The manufacturer was not contacted. The failure mileage was approximately 35,000. Look up ODI 11607519 at NHTSA ↗	00.0% No examples available for this selection.	112.5% ODI 11751084 I am reporting a potential safety defect involving my leased 2023 Infiniti Q50, VIN [XXX]. In 2024, I brought the vehicle to the dealership because the passenger seatbelt warning activated even when the passenger seat was unoccupied. I was told the condition was caused by objects triggering the passenger seat sensor, and no further repair was performed. On XXX, I returned to the dealership for a routine oil change and again reported that the seatbelt warning problem was continuing. I was initially informed that a component in the passenger se… Look up ODI 11751084 at NHTSA ↗
Unknown Or Other	169.5% ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗	1814.3% ODI 10744476 · 72,000 mi I JUST LEARNED THIS WEEK THAT MY INFINITI Q50 HAS BEEN DETERMINED TO BE ONE OF THE THREE VEHICLES MOST VULNERABLE TO AUTOMATED HACKING, ALONG WITH THE JEEP CHEROKEE AND THE CADILLAC ESCALADE. CONSEQUENTLY, CHRYSLER RECALLED 1/4 MILLION JEEP CHEROKEES IN ORDER TO PATCH THEIR SOFTWARE TO PREVENT HACKERS FROM TAKING REMOTE CONTROL OF THESE VEHICLES. I ATTEMPTED TO CONTACT INFINITI AND THEY REFUSE TO ACKNOWLEDGE THAT THERE IS EVEN A PROBLEM, LET ALONE THAT THEY ARE WORKING ON A PATCH OF THEIR OWN. I WANT TO KNOW WHAT THE NHTSA IS GOING TO DO ABOUT … Look up ODI 10744476 at NHTSA ↗	25.1% ODI 11035272 · 9,900 mi SUNROOF EXPLODED WHILE DRIVING DOWN THE FREEWAY WITH NO VEHICLES IN CLOSE DISTANCE IN FRONT OR ON THE SIDE OF ME. Look up ODI 11035272 at NHTSA ↗	812.9% ODI 11162578 · 23,000 mi DRIVING 62-67MPH ON THE HIGHWAY, SUNROOF SHATTERED. LOUD SOUND OF SHATTER. I WAS IN THE VERY LEFT LANE (PASSING LANE). THERE WAS A VEHICLE THAT CUT ME OFF AND PASSED THE CAR IN FRONT OF ME ON THE LEFT SHOULDER WHICH MAY HAVE KICKED UP DEBRIS WHEN IT GOT IN FRONT OF THE VEHICLE IN FRONT OF ME FROM SHOULDER, BUT VIDEO DOESN'T SHOW IT. IT COULD HAVE BEEN A VERY SMALL PEBBLE OR SOMETHING. HTTPS://YOUTU.BE/8MBEKWTGYQW Look up ODI 11162578 at NHTSA ↗	613.6% ODI 11103771 FAULTY "DISPLAY CONTROL UNITS" CAUSE BLUETOOTH SYSTEM TO BEHAVE ERRATICALLY, PLAY / PAUSE MUSIC OR SOUNDS, OVERRIDE USER CONTROLS, AND CAUSE SEVERE DISTRACTIONS WHILE DRIVING BY HAVING TO MANUALLY TURN OFF BLUETOOTH FROM PHONE. FAULTY DCU WILL OVERRIDE USER CONTROLS IN OTHER ASPECTS AS WELL. DCU WILL CAUSE REVERSE CAMERA TO DISPLAY NO IMAGE / SKEWED IMAGE / INTERFERENCE. CAMERA HAS STAYED ON THE SCREEN WHILE MOVING FORWARD IN DRIVE. HAS BEEN AN ISSUE IN THESE CARS SINCE 2014, SOME WORSE THAN OTHERS. THIS HAPPENS AT ALL SPEEDS, REVERSE CAMERA IS… Look up ODI 11103771 at NHTSA ↗	620.0% ODI 11241310 I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROBLEM IN THE HOPES OF SAVING LIVES. IT WAS A SAFETY ISSUE IT COST ME $$ THE SECOND REPLACEMENT BUT NEVER FELT COMFORTABLE IN THE CAR . YET INFINITI COUL… Look up ODI 11241310 at NHTSA ↗	133.3% ODI 11302526 · 10 mi FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER TH… Look up ODI 11302526 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11593552 Theft on vehicle. Thief using remote device to Unlock my vehicle and steal vehicle without key fob or breaking anything to access vehicle Look up ODI 11593552 at NHTSA ↗	112.5% ODI 11568300 My vehicle was stolen by theives using some kind of device to gain access because I have both key fobs that came with the vehicle but somehow they were able to gain access and start it and drive off. I believe this is a security and safety concern for Infiniti vehicles. it should not be easy to steal a locked, secured vehicle. Look up ODI 11568300 at NHTSA ↗
Vehicle Speed Control	116.5% ODI 10956431 · 4,000 mi THIS VEHICLE HAS AN ELECTRONIC BRAKING SYSTEM THAT HAS MADE THIS CAR HANDLE ERRATICALLY AND EXTREMELY UNSAFE IN TRAFFIC SITUATIONS. WHILE TRAVELING AT SPEED IF TRAFFIC IN FRONT OF YOU HAPPENS TO BRAKE OR SWERVE IN FRONT OF YOU THIS CAR WILL BRAKE UNCONTROLLABLY WITHOUT NOTICE MAKING IT NEARLY IMPOSSIBLE TO AVOID A COLLISION OR CHANGE LANES TO MANEUVER AROUND ON OBSTACLE OR CAR. MYSELF AND MY WIFE ARE VERY SCARED TO DRIVE THIS CAR AND IN FREEWAY TRAFFIC YOU CANNOT SAFELY CHANGE LANES. WE FEEL IT IS ONLY A MATTER OF TIME BEFORE THIS POORLY DESIGN… Look up ODI 10956431 at NHTSA ↗	2116.7% ODI 10854384 · 825 mi CAME TO A SLOW STOP AT A RED LIGHT IN MY 2015 INFINITI Q50. MY FOOT WAS DIRECTLY ON THE BRAKE. WITHIN SECONDS THE CAR BEGAN TO PULL FORWARD AND I APPLIED ADDITIONAL PRESSURE ON THE BRAKES BY USING BOTH FEET. THE ENGINE WAS RACING OUT OF CONTROL AND THE TIRES WERE SCREECHING. SIFTING THE GEARS DID NOT HELP. I LET OFF THE BRAKE AND TURNED RIGHT INSTEAD OF STRAIGHT IN ORDER TO AVOID HITTING CARS. SHIFTING VIOLENTLKY THE CAR FINALLY WENT BACK TO NORMAL. THE DEALER DENIES THE CAR IS AT FAULT AND SAYS THIS IS A CASE OF HUMAN ERROR. Look up ODI 10854384 at NHTSA ↗	37.7% ODI 10938919 · 700 mi I HAVE COMPLAINED TO INFINITI SEVERAL TIMES THROUGHOUT THE 6 MONTHS I'VE HAD THE VEHICLE. I NOTICED AFTER A FEW WEEKS OF LEASING THE CAR THAT WHEN I STEER ALMOST TO A 90 DEGREE ANGLE WHETHER IT BE OUT OF A RIGHT OR LEFT TURN THE CAR LOSES ACCELERATION. THIS HAPPENS ON A DAILY BASIS, NOT EVERY TIME I TURN, BUT MORE TIMES THAN NONE IT LOSES CONSIDERABLE ACCELERATION WHICH HAS ALMOST CAUSED A WRECK. TO ME THIS IS A MAJOR SAFETY ISSUE. I'VE NEVER EXPERIENCED THIS IN AN OTHER VEHICLE I'VE DRIVEN. INFINITI SAYS IT'S A TRACTION CONTROL ISSUE THAT DISE… Look up ODI 10938919 at NHTSA ↗	23.2% ODI 11101056 · 8,000 mi TL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI… Look up ODI 11101056 at NHTSA ↗	24.5% ODI 11193000 · 8,700 mi AS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE VEHICLE CROSSED THE MEDIAN AND CAME TO A STOP ON THE OPPOSITE TRAVEL LANE OF THE STREET AFTER THE ENGINE WENT TO IDLE SPEED. THE DEALER SUGGESTED TO C… Look up ODI 11193000 at NHTSA ↗	413.3% ODI 11268861 · 2,000 mi UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR. Look up ODI 11268861 at NHTSA ↗	133.3% ODI 11302526 · 10 mi FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER TH… Look up ODI 11302526 at NHTSA ↗	233.3% ODI 11460324 I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear shift into park when my car rapidly accelerated which caused me to crash through a metal fence that separated the car wash from the adjacent property. I have an added safety feature on my vehicle to prevent a forward collision with emergency breaking … Look up ODI 11460324 at NHTSA ↗	00.0% No examples available for this selection.	112.5% ODI 11660788 I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the de… Look up ODI 11660788 at NHTSA ↗
Service Brakes	148.3% ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗	129.5% ODI 10750334 · 3,800 mi RECENTLY I WAS SITTING AT A STOPLIGHT ABOUT 3RD IN LINE BEHIND A FORD EXPLORER. I LIVE IN ATLANTA SO STOPLIGHTS ARE EXTRAORDINARILY LONG. I HAD THE CAR IN DRIVE OBVIOUSLY AND MY FOOT FIRMLY ON THE BRAKE. ABOUT 5 MINUTES INTO THE RED LIGHT MY CAR STARTS TO SLOWLY MOVE FORWARD WHILE MY FOOT WAS STILL FIRMLY ON THE BRAKE. THE MOVEMENT WAS SIMILAR TO IF THE BRAKE HAD BEEN RELEASED AND THE CAR WAS COASTING IN DRIVE. FORTUNATELY I LEFT SOME DISTANCE BETWEEN MYSELF AND THE EXPLORER IN FRONT OF ME, BUT OBVIOUSLY A MOMENT OF PANIC COMES OVER ME WHEN MY … Look up ODI 10750334 at NHTSA ↗	12.6% ODI 11743844 Something happened to cause power loss. I checked the recalls and work that was supposed to be performed but didn’t get done like it was supposed to. I need to have it checked now asap! I see 2 engine replacements and also the turbos and 2 of the catalytic converters. The last 2 need replacing as well or it’s not going to be right. Look up ODI 11743844 at NHTSA ↗	711.3% ODI 11101056 · 8,000 mi TL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI… Look up ODI 11101056 at NHTSA ↗	24.5% ODI 11193000 · 8,700 mi AS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE VEHICLE CROSSED THE MEDIAN AND CAME TO A STOP ON THE OPPOSITE TRAVEL LANE OF THE STREET AFTER THE ENGINE WENT TO IDLE SPEED. THE DEALER SUGGESTED TO C… Look up ODI 11193000 at NHTSA ↗	26.7% ODI 11320913 · 49 mi THIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS JERKING. HAS BEEN TAKEN IN FOR ALIGNMENT 4 TIMES AND THE DEALERSHIPS REFUSE TO INSPECT OR FIX CAR. THE TOE SPECS ARE CONSTANTLY BEING THROWN OUT OF SPEC IN LESS THAN 4 WEEKS WHEN HITTING BUMPS THE STEERING WHEEL SHIFTS A… Look up ODI 11320913 at NHTSA ↗	133.3% ODI 11302526 · 10 mi FORWARD EMERGENCY BRAKING (FEB) ACTIVATING WHEN NOT NEEDED. JANUARY 11TH 2020 FIRST DAY OF OWNING INFNITI Q50 LUXE 3.0T NO PACKAGES, ONLY FEB (WHICH IS STANDARD ON ALL Q50 NOW) DRIVING HOME FROM KELLY INFINITI OF DENVERS, MA DEALERSHIP. ALLEN RD EXTENTION - SPEED LIMIT 30MPH, SLIGHTLY WINDY ROAD, WET, POSSIBILITY OF BLACK ICE. ALL OF A SUDDEN, WITH NOT A SINGLE CAR AHEAD OF ME AND NO CARS GOING TOWARD ME - CAR STARTS TO BRAKE LIKE COLLUSSION TO SOME IMAGINARY OBJECT IS UNAVOIDABLE. WAS ABLE TO STAY ON THE ROAD. FEW DAYS AFTER TH… Look up ODI 11302526 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	225.0% ODI 11623454 Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard … Look up ODI 11623454 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	990–28,000 mi	4,200 mi	87	ODI 10544667 · 500 mi AFTER DRIVING APPROXIMATELY 1/4 MILE, THE CAR BEGAN TO PULL TO THE LEFT VERY STRONGLY; STRONG ENOUGH TO PULL ME INTO ONCOMING TRAFFIC IF IT HAD NOT BEEN SO EARLY IN THE MORNING. I THOUGHT I HAD A FLAT TIRE BUT THE TIRE PRESSURE MONITORS SAID THE PRESSURE WAS PROPER @ 36 PSI. THIS STRONG PULL LASTED ABOUT ANOTHER MILE AND THEN SUBSIDED. IT HAS OCCURRED 2 MORE TIMES SINCE THEN. DEALER HAD THE CAR FOR 2 DAYS AND INDICATED THAT PERHAPS THE ROAD WAS UNEVEN OR IT WAS JUST SENSITIVE DRIVING AND I AM NOT USED TO IT. I KNOW WHAT A CAR PULLING TO ON… Look up ODI 10544667 at NHTSA ↗ ODI 10552737 · 214 mi AFTER FILLING UP CAR AT GAS STATION, STARTED CAR AND BEGAN TO DRIVE AWAY, AFTER SHIFTING INTO DRIVE, WARNING LIGHTS CAME ON AND DAS DRIVE SYSTEM STOPPED WORKING CAUSING STEERING TO BECOME VERY DIFFICULT. (WOULD COMPARE IT TO DRIVING A CAR WITH POWER STEERING THAT FAILED.) DROVE A COUPLE OF BLOCKS, PULLED OVER AND TURNED OFF THE CAR. WAITED A MINUTE AND RE-STARTED THE CAR AND EVERYTHING WORKED, AND WARNING LIGHTS WERE OFF. TODAY (11-18-2013) RETURNED THE CAR TO DEALERSHIP SERVICE DEPT. THEY KEPT CAR AND WERE AWAITING A CALL FROM INFINITI SE… Look up ODI 10552737 at NHTSA ↗ ODI 10556064 · 645 mi AFTER PARKING MY CAR IN A PARKING LOT, I WANTED TO ADJUST IT TO BE MORE EVEN. SO I TURNED THE ENGINE ON AGAIN. BUT THEN I SUDDENLY COULDN'T TURN THE WHEEL. THE WHEEL WAS LOCKED UP. WITH VERY FIRM FORCE, I MANAGED TO TURN THE WHEEL ABOUT 15 DEGREES - BUT THE ACTUAL TIRES THEMSELVES DID NOT TURN. THE CAR WAS IN "R" AND DID REVERSE, BUT AS I COULD NOT STEER IT DID NOT REVERSE IN THE DIRECTION I WANTED TO GO. I TURNED THE ENGINE OFF AND ON AGAIN AND THEN THERE WAS A WARNING ON THE DASH SAYING THAT "AFS IS OFF" AND "THE SYSTEM IS OFF." I TURNED … Look up ODI 10556064 at NHTSA ↗
Electrical System	3,000–60,000 mi	30,000 mi	49	ODI 10558732 · 6,726 mi IN COLD WEATHER (BELOW ZERO F) AFTER CAR HAS BEEN RUNNING FINE AND THEN TURNED OFF FOR 30-40 MIN, I GOT IN THE CAR AND STARTED AS USUAL; BUT SYSTEM MALFUNCTION LIGHT WENT ON AND POWER STEERING WAS INOPERATIVE AND CAR WAS UNSTEERABLE. AFTER TURNING THE CAR OFF FOR ABOUT 10 MIN, I COULD RESTART AND IT WORKED FINE. THEN THE SAME THING HAPPENED AGAIN WITHIN AN HOUR. I STOPPED FOR GAS AND WHEN I RESTARTED THE CAR IT WAS UNSTEERABLE AND A SYSTEM MALFUNCTION LIGHT WENT ON RELATED TO POWER STEERING. THE SAME THING OCCURRED A WEEK BEFORE. THE CAR HAD TO… Look up ODI 10558732 at NHTSA ↗ ODI 10559450 · 380 mi Q50S HYBRID WITH TECH PACKAGE DRIVING LESS THAN 2 WEEKS (380 MILES). BEFORE DELIVERY, THE DEALER CONFIRMED THAT THE CAR DOES NOT HAVE ANY RECALLS PENDING AND SOFTWARE IS UP-TO-DATE. IN THE EARLY MORNING, I DROVE ABOUT 60 MINUTES WITHOUT PROBLEM (IT WAS BELOW ZERO), AND PARKED THE CAR FOR 2 HOURS IN OUTSIDE PARKING LOT. WHEN I STARTED THE CAR AGAIN (OUTSIDE TEMP APPROXIMATELY 0 DEGREE F), ENGINE STARTED BUT MULTIPLE WARNING CAME UP. THOSE INCLUDE "MASTER WARNING, POWER STEERING WARNING, VDC WARNING, AND FORWARD EMERGENCY BRAKING SYSTEM WARNING."… Look up ODI 10559450 at NHTSA ↗ ODI 10563686 · 2,000 mi WE PURCHASED THE Q50 BECAUSE WE LOVED OUR G35X SO MUCH. WHEN WE PURCHASED THE Q50 IN EARLY OCTOBER 2013, WE KNEW THERE WERE ISSUES WITH THE COMPUTER SYSTEM. THE SALESPERSON TOLD US THAT THERE WOULD BE A FIX IN NOVEMBER AND WE WOULD BE CONTACTED. DURING OCTOBER AND NOVEMBER, WE EXPERIENCED A RANGE OF ISSUES WITH THE NAVIGATION SYSTEM AND ONE TOUCH SYSTEM. WE HAD TO REBOOT THE SYSTEM ALMOST EVERY TIME WE DROVE THE CAR. WE WERE NOT CONTACTED FOR THE FIX IN NOVEMBER OR DECEMBER AND WE STARTED TO EXPERIENCE MANY STEERING ISSUES. MY WIFE CONTAC… Look up ODI 10563686 at NHTSA ↗
Engine	17,250–71,875 mi	43,000 mi	26	ODI 10744763 · 6,004 mi I LIVE IN A ONE FAMILY HOUSE WITH AN ATTACHED GARAGE. MY WIFE PARKED THE CAR,WITH 1/3 OF A TANK OF GAS,IN OUR GARAGE ABOUT 6:30 PM ON AUGUST 17. SHE THOUGHT SHE HAD PUSHED THE BUTTON TO TURN OFF THE ENGINE, AND EXITED THE CAR TAKING THE SMART KEY WITH HER. ABOUT 9 THE NEXT MORNING, WHILE WALKING MY DOG, I FELT HEAT COMING FROM THE GARAGE AND OPENED THE DOOR. IT WAS VERY HOT TO TOUCH. I THEN TOUCHED THE CAR AND BURNED MY HAND. I CALLED OUR LOCAL FIRE DEPARTMENT AND THEY PULLED THE CAR OUT OF THE GARAGE. THE CAR WAS SO HOT, A CD IN THE DO… Look up ODI 10744763 at NHTSA ↗ ODI 11171921 · 70,058 mi DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & AD… Look up ODI 11171921 at NHTSA ↗ ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗
Power Train	68,750–94,863 mi	78,818 mi	12	ODI 10948676 · 11,000 mi THIS IS AN AWD CAR PURCHASED USED 2 WEEKS PRIOR TO THIS INCIDENT. THE CAR HAS ONLY 11, 000 MILES ON IT WHEN THIS OCCURRED. I WAS DRIVING IN BUMPER TO BUMPER TRAFFIC IN HEAVY SNOW CONDITIONS ON AN OVERPASS BRIDGE THAT MERGES ONTO A BUSY FREEWAY. THE VEHICLE'S FRONT WHEELS PULLED THE CAR TO LEFT 2-3 TIMES AT A SPEED OF LESS THAN 5MPH OUT OF MY LANE BUT I WAS ABLE TO CORRECT. WHILE STILL ON THE OVERPASS BRIDGE I TOOK MY FOOT OFF BRAKE TO INCH FORWARD (STILL IN BUMPER TO BUMPER TRAFFIC) AND STILL LESS THAN 5 MILES PER HR, HARDLY MOVING, THE CAR … Look up ODI 10948676 at NHTSA ↗ ODI 11366197 · 97,000 mi ON SEPTEMBER 5TH, I WAS DRIVING MY 2014 INFINITI Q50 AND ONCE IT REACHED 2ND OR 3RD GEAR, THE TRANSMISSION REVVED UP AND THE CAR LOCKED THE TIRES UP AND THREW US FORWARD LIKE IT WAS SLAMMED INTO A LOW GEAR. I HAD TO TOW THE CAR HOME 400 MILES AND DROPPED IT OFF AT THE INFINITI DEALER ON SEPTEMBER 7TH 2020. AS OF OCTOBER 24TH 2020, I STILL DON'T HAVE MY CAR BACK. I WAS INFORMED BY THE PARTS MANAGER AT THE DEALERSHIP THAT THERE WERE OVER 700 VALVE BODY'S ON BACKORDER. HE CLAIMED THAT NISSAN/INFINITI WAS AWARE OF THE PROBLEM AND WAS BEING VERY… Look up ODI 11366197 at NHTSA ↗ ODI 11530744 · 90,000 mi The contact owns a 2014 Infiniti Q50. The contact stated that while driving at 45 MPH, the RPM inadvertently increased briefly before returning to normal. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who determined a failure with the output speed sensor and transmission valve body. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 90,000. Look up ODI 11530744 at NHTSA ↗
Air Bags	7,745–49,000 mi	28,706 mi	27	ODI 10574912 · 3,000 mi OUR 2014 INFINITI Q50 WAS INVOLVED IN 2-CAR ACCIDENT. OTHER VEHICLE/DRIVER IMPACTED DRIVER SIDE OF 2014 INFINITI Q50 AT HIGH SPEED AND CAUSED CONSIDERABLE DAMAGE. CURRENT DAMAGE ESTIMATE TO Q50 IS NEAR $25,000. MY WIFE, WHO WAS DRIVING, SUSTAINED HEAD INJURIES AS A RESULT OF AIR BAGS THAT DID NOT DEPLOY. TR Look up ODI 10574912 at NHTSA ↗ ODI 10576714 · 162 mi MY 2014 INFINITI Q 50 WAS INVOLVED IN 2 CAR ACCIDENT. I CRASH IN TO ANOTHER VEHICLE WITH HIGH IMPACT. THE DAMAGE IS TO MY Q 50 IS OVER $ 18,000.00 WHOLE FRONT OF THE CAR IS DAMAGE. I HAD MY 12 YEARS OLD SON ON PASSENGER SEAT BOTH AIR BAGS DID NOT DEPLOY. WE BOTH SUSTAIN INJURIES. TR Look up ODI 10576714 at NHTSA ↗ ODI 10715132 · 250 mi TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE PASSENGER SIDE FRONTAL AIR BAG FAILED TO DETECT WHEN A PASSENGER OCCUPIED THE SEAT. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FRONTAL PASSENGER AIR BAG CONTINUED TO FAIL TO RECOGNIZE THE FRONT PASSENGER. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES; HOWEVER, THE DEALER ADVISED THAT THE AIR BAG WAS FUNCTIONING PROPERLY. THE AIR BAGS WOULD DEPLOY IN T… Look up ODI 10715132 at NHTSA ↗
Unknown Or Other	13,217–61,448 mi	28,500 mi	22	ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 10817318 · 23,000 mi WHILE DRIVING AT APPROXIMATELY 30MPH ON A RESIDENTIAL STREET WITH NO OTHER TRAFFIC, I HEARD A PROGRESSIVE CRACKING NOISE FROM THE MOON ROOF AREA. AFTER PULLING BACK THE SUN SHADE I SAW THAT THE MOON ROOF HAD CRACKS THROUGHOUT IT BUT WAS STILL ALMOST ENTIRELY IN PLACE. THE MOON ROOF WAS CLOSED AT THE TIME. AFTER STOPPING THE VEHICLE, I SAW THAT A SMALL SECTION OF GLASS WAS MISSING. THE SECTION WAS ALONG THE ACTUATOR BAR OF THE SUNROOF AND THERE WERE PIECES OF GLASS ON THE ROOF ON THE EXTERIOR OF THE VEHICLE. THE REMAINING INTACT SECTION WAS… Look up ODI 10817318 at NHTSA ↗
Vehicle Speed Control	4,000–56,000 mi	11,000 mi	17	ODI 10956431 · 4,000 mi THIS VEHICLE HAS AN ELECTRONIC BRAKING SYSTEM THAT HAS MADE THIS CAR HANDLE ERRATICALLY AND EXTREMELY UNSAFE IN TRAFFIC SITUATIONS. WHILE TRAVELING AT SPEED IF TRAFFIC IN FRONT OF YOU HAPPENS TO BRAKE OR SWERVE IN FRONT OF YOU THIS CAR WILL BRAKE UNCONTROLLABLY WITHOUT NOTICE MAKING IT NEARLY IMPOSSIBLE TO AVOID A COLLISION OR CHANGE LANES TO MANEUVER AROUND ON OBSTACLE OR CAR. MYSELF AND MY WIFE ARE VERY SCARED TO DRIVE THIS CAR AND IN FREEWAY TRAFFIC YOU CANNOT SAFELY CHANGE LANES. WE FEEL IT IS ONLY A MATTER OF TIME BEFORE THIS POORLY DESIGN… Look up ODI 10956431 at NHTSA ↗ ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗ ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗
Service Brakes	4,710–35,000 mi	14,500 mi	29	ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 10896286 · 26,500 mi MY 2014 INFINITI Q50 SPORT HAS AN UNRESOLVED REOCCURRING PROBLEM WERE AFTER APROX. 20 MILES OF DRIVING THE BRAKE PEDAL WILL SINK SUBSTANTIALLY TOWARDS THE FLOOR AFTER BRAKING. AS THE CAR WILL STILL STOP AFTER THE BRAKES ARE APPLIED THE BRAKING DISTANCE IS LONGER THAN NORMAL AND THE FEELING OF SECURITY IS GREATLY REDUCED. TO DATE THE CAR HAS BEEN BACK TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE. THE FIRST TIME A FULL BRAKE JOB WAS PERFORMED AT MY EXPENSE. WITHIN A COUPLE MONTHS OF THE BRAKE JOB THE PROBLEM CAME BACK. THE CAR WAS RETURNED TO TH… Look up ODI 10896286 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	5	None	ODI 11621458 Upon driving when purchased the Engine Light for the Air Bags illuminated. Upon researching the issue the problem seems to be a common problem for vehicles of this make and problem. 90% of the time requiring the owner to take the vehicle to the dealership.Since it is a trend and ongoing I wanted to report the issue. Look up ODI 11621458 at NHTSA ↗ ODI 11618771 The seat belt light went on without a passenger and the dealer decided to perform a zero point reset on the passenger seat and that resulted in a failure and now the airbag light is on. This causes the passenger airbag to not be operational. Before it was just the seat belt. They are now asking for $8000+ to replace the seat and OCS module and they said that they would cut the price by 50% but that is still $4000. The seat belt is covered by 10 year warranty but the airbag is covered only 7 year. I feel that since the seat belt was the inii… Look up ODI 11618771 at NHTSA ↗ ODI 11620945 Vehicle stalls or shuts down while driving. Diagnostic code is low fuel pressure. Look up ODI 11620945 at NHTSA ↗
2024-11	4	None	ODI 11625116 Sitting in parking lot when a malfunction warning popped up with the dashboard lit up. Steering wheel, traction control, front and rear collision control and chassis system control system error. Had car towed to the dealership to find out it was DAST Steering control units. EPS/DAST 3 DTC C13D5-00 Control module, Chassis Control DTC C1B90-00 DAST System, DAST 1 DTC C13E9-00 Booting Angle Processing, DAST 1 DTC C13EB-00 Booting Angle Processing, DAST 2 DTC C13EB-00 Booting Angle Processing. Look up ODI 11625116 at NHTSA ↗ ODI 11623126 My airbags are currently disabled due to a faulty occupant detection system. I see that this was an Infiniti recall on many2017 Q50s, but my car is not included in the recall. The dealership confirms that my car is not part of the recall. The specific part involved in the recall is the front passenger Occupant Classification System (OCS), which triggers the error code being produced by my car. Look up ODI 11623126 at NHTSA ↗ ODI 11624689 Turbos are starting to work and car is starting to consume anti freeze Look up ODI 11624689 at NHTSA ↗
2024-12	5	None	ODI 11628951 I was stopped at a stop sign and pulled out into an intersection and lost power. Look up ODI 11628951 at NHTSA ↗ ODI 11628333 I received a recall notice (folded information card) from Infinity in the mail in about August 2024 regarding Recall NHTSA 24V-470-R24A7. I also received an email from Infinity on August 28, 2024 with Subject "Your Q50 is due for Important recall repairs " and noted it stated Recall Code R24A7/R24A5: NHTSA 24V-470: Recall Description Q50/Q70 Prop Shaft. I contacted Infinity to schedule the repair and received a confirmed email service appointment for October 4th 2024. When I arrived at the dealership the service department told me they did … Look up ODI 11628333 at NHTSA ↗ ODI 11632034 The hood of my vehicle is raised on the upper right side. It was a small opening but now it has gotten bigger. I'm afraid that the entire hood may come off at a high speed. I also have rust spots on the top of my car close to the sunroof. I use Infiniti of the Palm Beaches for all of my services and have reported both concerns and was told it was normal wear and tear. I have owned many cars and never had the problems that I've had with a vehicle. Look up ODI 11632034 at NHTSA ↗
2025-01	5	None	ODI 11633791 Possible odometer fraud seller told me it has a clean title turn out it didnt Look up ODI 11633791 at NHTSA ↗ ODI 11634463 Passenger seat light remain on for 4 months the went away. Then the airbag light came on. Took it to Infiniti of Tampa where they supposedly done diagnostics. They cause additional lights to appear on my dashboard to include the steering hard to turn. When I purchased the vehicle in October 2016 I was unaware of any recalls. I found out about a month ago there approximately four recalls for 2016 Infiniti Q50. Look up ODI 11634463 at NHTSA ↗ ODI 11636774 Engine manufactured with porous block causing coolant to mix with oil resulting in bearing failure. Vehicle has less than 60k miles and I have seen numerous reports on Infiniti Q50/Q60 forums with people having the exact same issue. Some vehicles have had multiple engine replacements. Vehicle out of warranty due to age. Have not been able to drive vehicle for over a year and was told I should report issue to the government since Infiniti has not stepped up and done a voluntary recall. Look up ODI 11636774 at NHTSA ↗
2025-02	4	None	ODI 11640611 · 36,000 mi The contact owns a 2014 Infiniti Q50. The contact stated that while operating the vehicle, the passenger’s side air bag off warning light remained illuminated constantly. The contact stated that the warning light was also present while a passenger was seated in the seat. The contact used a diagnostic scanner to identify an abnormal voltage to the passenger’s side air bag sensor. The manufacturer was contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V244000 (AIR BAGS). Th… Look up ODI 11640611 at NHTSA ↗ ODI 11641157 RECALL NUMBER 16V430000 RECALL DATE 06/12/2016 STEERING WHEEL LOCKS UP WHEN TURNING AND STEERING WHEEL TURNS UPSIDE DOWN MUST TURN VEHICLE OFF THEN TURN BACK ON FOR STEERING WHEEL TO CORRECT ITS SELF ITS VERY DANGEROUS TO DRIVE I CALLED MY LOCAL DEALER THEY SAID THEY NEVER HEARD OF SUCH RECALL AND FOUND NOTHING ON MY VEHICLE PLEASE HELP ME I JUST NEED MY VEHICLE FIXED IVE BEEN A SERVICE MANAGER FOR 9 YEAR NOW ALL IM ASKING FOR IS HELP Look up ODI 11641157 at NHTSA ↗ ODI 11642918 Unknown Look up ODI 11642918 at NHTSA ↗
2025-03	5	None	ODI 11651418 Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confirmation from the dealership and other independent repair shop that leaking oils pans are common for those models and can cause engine and transmission failure. For the crossmembers they are important structural components that directly affect suspension/direction and drivetrain secureness. If the plastic shrouds/cover are not ta… Look up ODI 11651418 at NHTSA ↗ ODI 11647122 Valve body goes bad after a few hundred miles every time. fluid enters the tcm causing it to go bad. the tcm could be welded back on but dealer just replaces the whole transmission Look up ODI 11647122 at NHTSA ↗ ODI 11649291 While driving on the interstate and coming over an overpass there was unavoidable debris located in the road. Immediately after passing over the debris there was a loud noise followed by jerking and the RPM's revved up almost like the car was in neutral. I let up off of the accelerator and then tried to accelerate again. The car would not go faster than 30mph and will not shift out of 3rd gear. I had the car towed to the dealership and the diagnostic codes reflected vehicle speed sensor and there was no physical damage that was visible unde… Look up ODI 11649291 at NHTSA ↗
2025-04	6	None	ODI 11655236 Transmission failure without warning!! Look up ODI 11655236 at NHTSA ↗ ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗ ODI 11652940 Then engine light came on. And the vehicle decline in power. It moves very slow. Look up ODI 11652940 at NHTSA ↗
2025-05	4	None	ODI 11663166 Transmission intermittently will not shift to the next gear. Sometimes will not shift from first gear, other times will not shift from 3rd gear. Sometimes no issue at all. It is intermittent and no warning to when the issue might happened. It happens when trying to accelerate and has put me in an unsafe situation trying to accelerate on the highway or around town. Look up ODI 11663166 at NHTSA ↗ ODI 11660990 Subject: Urgent: Check Engine Light After Vehicle Return I am contacting you regarding my vehicle, I dropped it off the dealer for oil change & they informed me it was recalled so they have to fix it, but they returned it to me with engine light on. They mentioned after fixing the recall the engine light came on…tested it and showed thermostat, but to pay 249 for them to diagnose because it’s a different problem, but that issue wasn’t there when I took my car. I have never had the check engine light on. I want my car back without the check eng… Look up ODI 11660990 at NHTSA ↗ ODI 11663542 I was driving down the highway leaving the barbershop and my car wouldnt go over more than like 55 mph and I got a flashing green symbol beside my check engine light which had just came on when the AUTO (Stop/Start) light did. once I got home turned it off and turned it back on the for a second the light doesn’t come on but once you drive it maybe a quarter of a mile or less it come back on and the car wont function properly again Look up ODI 11663542 at NHTSA ↗
2025-06	2	None	ODI 11664950 Just over 1 week ago, I was leaving a parking lot and driving back to my home when my car wouldn't accelerate past about ~10-15 miles per hour and wasn't shifting gears. When I took my foot off the gas pedal, the gear just dropped immediately from above third to first gear and the car shook. I first noticed this when already out of the parking lot and pulling off from a median onto the road, with no engine light or other warnings. I quickly pulled into the turn lane where there wasn't traffic and turned the car off and back on. It was the same … Look up ODI 11664950 at NHTSA ↗ ODI 11668023 I’m reporting a safety issue with my 2016 Infiniti Q50. Last Friday [XXX], my the car wouldn’t crank and there was minimal dashboard power, but the engine wouldn’t start. After receiving a jump, I had the battery replaced assuming it was the issue. However, six days later, while driving, the vehicle suddenly lost all electrical power mid-drive with no warning or dashboard alerts. The engine shut off, the brake pedal became stiff, and I was unable to use any power-operated functions, such as rolling down the windows (98 degree day in Texas) or … Look up ODI 11668023 at NHTSA ↗
2025-07	5	None	ODI 11672651 Both rear doors will not open from inside or outside. Look up ODI 11672651 at NHTSA ↗ ODI 11673542 I received a check engine light will driving which is now indicated as code P0720 and P0500. The car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traffic. Look up ODI 11673542 at NHTSA ↗ ODI 11672262 · 94,150 mi The contact owns a 2015 Infiniti Q50. The contact stated while driving 40 MPH, the accelerator was depressed; however, the vehicle failed to shift into gear properly, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission valve body had failed, and the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware… Look up ODI 11672262 at NHTSA ↗
2025-08	9	None	ODI 11681558 · 150,000 mi The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "No Key Detected" was displayed. The contact waved the key fob around the START/STOP button, and the message ceased. The contact stated that the light around the START/STOP button was orange, but was green before the failure. One day, while driving the vehicle, the engine failed to shut off after shifting into park(P) and pressing the START/STOP button. The contact made several attempts to turn off the vehicle. The message to "Visit the De… Look up ODI 11681558 at NHTSA ↗ ODI 11681641 P07200 code came up, transmission is no good because of a cheap sensor that's impossible to fix. seems to be very common and very inconvenient Look up ODI 11681641 at NHTSA ↗ ODI 11681660 i’m reporting issues with the valve body on a 2015 Q50. I have had to replace the valve body already at cost of $1700. Many others have had same issue as this is a common defect with the TMC part. This needs to be addressed as a recall. Look up ODI 11681660 at NHTSA ↗
2025-09	5	None	ODI 11686782 Unknown. Started to make left turn steering made loud banging noise then lost all power. Stepped on gas pedal would not go lost steering control and coasted to a stop. Adaptive steering went out. Almost got hit by on coming traffic. Look up ODI 11686782 at NHTSA ↗ ODI 11689862 Was making a left turn when the steering stopped working and the motor lost power, the adaptive steering quit working after approximately 15 mins. I started the car and it was working. Went a half mile made a right turn and it went out again. Shut off the motor tried to start it and could not. 20 mins later it started and has been working since. Dealer couldn't find the problem and wouldn't fix it, they also said that their were no recalls but I know that is not true. Infiniti had a law suit brought against them for the adaptive steering issue.… Look up ODI 11689862 at NHTSA ↗ ODI 11686172 * the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took my car in for service at Infinity of Las Vegas (the only Infinity dealership in Las Vegas) I asked to check why the airbag light was on. I was told the occupant sensor unit was abnormal. Sensor and module internally shorted out. Recommend to replace passenger front seat frame assembly (only available as a 1 piece both sensor and module internally shorted seat frame Assy). @ $ 8678.76. Because it’s a different seat from the origin… Look up ODI 11686172 at NHTSA ↗
2025-10	7	None	ODI 11695638 Driveshaft broke while driving down the road!! Look up ODI 11695638 at NHTSA ↗ ODI 11696543 Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the vehicle and the transmission. Look up ODI 11696543 at NHTSA ↗ ODI 11691639 UNKNOWN Driver noticed increased volume of audio system without driver interference. Look up ODI 11691639 at NHTSA ↗
2025-11	4	None	ODI 11698265 · 73,850 mi The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from underneath the steering wheel. The vehicle was taken to an independent mechanic, who retrieved DTC: C1130 and C1138. The mechanic informed the contact that the failure could be related to the steering column, but a more detailed inspection of the steering sys… Look up ODI 11698265 at NHTSA ↗ ODI 11700285 My vehicle has been stalling and burning/leaking oil internally for some time now with white smoke coming from the rear. Well Infiniti sent a post card and stated that the emission warranty is extended for 120,000 miles which my vehicle has had the issue for some time and it was already over 120k miles at the time of the loss. The issue Infiniti reported in their postcard is, you may experience issue with the turbocharger, Overtime there is a possibility for the turbocharger thrust bearing to wear and leak oil internally. The most likely cond… Look up ODI 11700285 at NHTSA ↗ ODI 11700915 I had a passenger seat belt light on and took it to Jim Coleman Infiniti in Bethesda,MD. They then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the error code B00A0 and then the passenger air bag light came on. They subsequently said that the vehicle was not covered under any recall or warranty and said that the seat needed to be replaced and informed me that it would be around $8000 at that time. Now it must be more. Looking at the recall campaign 16V244000 my vehicle do… Look up ODI 11700915 at NHTSA ↗
2025-12	3	None	ODI 11703883 Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving. Look up ODI 11703883 at NHTSA ↗ ODI 11703560 The door lock of the driver's door is stuck in the locked position and the door cannot be unlocked or opened. It will not unlock using the key fob, nor with the manual control inside the door, nor with the emergency key from outside the car. This could trap an inured driver inside the car in the event of an accident. The car has not yet been inspected by anyone. There was no warning lamps or messages prior to the failure. Earlier that same day the door failed to open while in gear but did so when I shifted to park. As this car was very recentl… Look up ODI 11703560 at NHTSA ↗ ODI 11704146 Leak in the turbo causing oil to burn and create smoke from the exhaust Look up ODI 11704146 at NHTSA ↗
2026-01	3	None	ODI 11714276 MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TALKING TO A NEIGHBOR THAT HAS SAME CAR DIFFERENT YEAR, STATED TO CHECK RECALL HIS CALL DID THE SAMETHING YEARS AGO WHEN WE HAD A COLD (LOW TEMPERATURE) WINTER AND IT WAS REPLACED BY INFINITI DEALER. I NEVER HAD ANY ISSUE WITH THIS CAR UNTIL NOW.IT'S BEEN REALLY COLD. ALSO THIS CAR HAS ISSUES WHEN IT RAINS, IT DOESN'T WANT TO START… Look up ODI 11714276 at NHTSA ↗ ODI 11711898 I experienced an ongoing grinding/rattling noise from the wheel/brake area. The vehicle was serviced multiple times by a franchised dealer, which diagnosed the issue as brake-related and performed brake repairs. The noise was not resolved, and the vehicle was returned in the same condition. Shortly after service, an independent mechanic discovered a cracked/broken brake pad installed on the vehicle. Due to safety concerns, the manufacturer authorized inspection at a separate franchised dealership under different ownership. That inspection conf… Look up ODI 11711898 at NHTSA ↗ ODI 11709489 Filing this complaint regarding a safety-related defect involving the turbocharger system on my 2018 INFINITI Q50. The vehicle has approximately 46,000 miles and is 8 years old. INFINITI/Nissan has acknowledged through its own Technical Service Bulletins (TSBs) that turbocharger failure on 2016–2018 Q50 3.0T vehicles is a known defect. Nissan’s documentation identifies issues such as turbo oil seal leaks, reduced engine power, smoke, and potential catastrophic engine failure, and provides an extended warranty of up to 10 years or 120,000 miles … Look up ODI 11709489 at NHTSA ↗
2026-02	4	None	ODI 11718621 Transmission Control Body. Lost of speed during driving which put me in danger of being hit from behind on the highway. The car was scanned and came up the code P0500 and P0720. Look up ODI 11718621 at NHTSA ↗ ODI 11721157 Shortly after purchasing the vehicle, I began experiencing serious performance issues. While driving, the vehicle suddenly lost power, would not accelerate properly, and warning lights appeared on the dashboard. The vehicle eventually shut off while in operation. The vehicle was inspected by a dealership, which initially stated there were no issues. However, the problem continued and worsened. The vehicle was then inspected by an authorized Infiniti dealership, where technicians identified a consistent knocking noise coming from the engine. Th… Look up ODI 11721157 at NHTSA ↗ ODI 11716743 · 44,000 mi The contact owns a 2021 Infinity Q50. The contact stated that the vehicle was recently purchased from a dealer. When the vehicle was purchased, the tires were replaced. The vehicle was later taken to the dealer for maintenance, and while at the dealer, the contact was informed that there were nails in the tires and that the tires needed to be replaced. The contact checked the sticker on the door panel for the tire information. The contact stated that the sticker indicated that the wheels were 18-inch rims. The vehicle was taken to the dealer to… Look up ODI 11716743 at NHTSA ↗
2026-03	4	None	ODI 11722204 · 99,000 mi The contact owns a 2015 Infiniti Q50. While driving at various speeds, the transmission was slow to shift. The vehicle failed to properly accelerate while depressing the accelerator pedal, and the check engine warning light remained illuminated. The vehicle was taken to a local transmission mechanic to be diagnosed, and it was determined that the gear ratio and speed sensor inside the transmission valve body were faulty, and that the valve body needed to be replaced. The valve body was replaced, and the failure was repaired; however, one week l… Look up ODI 11722204 at NHTSA ↗ ODI 11723136 The problem is on the recall, I understand my car is not on the VIN recall list but it's the same problem. Potential Recalls for 2017 Q50: Fuel Pump Control Module (2.0L engines): Improper software may cause the engine to stall. Look up ODI 11723136 at NHTSA ↗ ODI 11723190 The passenger seat occupant sensor is on. Dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. The dealer said a recall exists for earlier models but not for the 2017 even though they say it’s the same components. They want to charge me between $6,000 to $8,000 to repair which is almost as much as the car is worth. This unfortunately is cost prohibitive at this time so we are driving with the known risk. The light has been on for a couple o… Look up ODI 11723190 at NHTSA ↗
2026-04	7	None	ODI 11729283 On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a multi point inspection stating everything passed. Look up ODI 11729283 at NHTSA ↗ ODI 11731441 The transmission speed sensor has failed needs a new valve body. It seems like a very common problem with this car and it’s a $3000 fix according to my mechanic. I think there needs to be a recall issued considering everybody on this website is reporting the same problems. Look up ODI 11731441 at NHTSA ↗ ODI 11730143 The vehicle experienced a failure while driving, producing heavy smoke and requiring the car to be stopped immediately. The “Low Oil Pressure – Stop Vehicle” warning light illuminated on 2/19/2026. The vehicle was subsequently taken to an Infiniti dealership for inspection. Upon evaluation, the dealer determined that both turbochargers have failed and are leaking oil. The turbochargers are covered under an existing warranty extension; however, the engine has failed also. The vehicle experienced a catastrophic engine failure at approximately 50… Look up ODI 11730143 at NHTSA ↗
2026-05	5	None	ODI 11737881 The valve body on these cars are useless. Driving down a highway and cant shift out of 3rd gear almost had a car re-end me. Today I am driving and the ECU is not responding I see the check engine light on then I'm like not again. This would be the 3rd valve body I replaced. First I replaced the whole transmission thinking that is what I needed and advised that the valve body and the transmission are one. Yet no they come in parts. Anyways today I am waiting to get home, but the car is not reading my key fob why? Then the ECU and code U0100 is … Look up ODI 11737881 at NHTSA ↗ ODI 11738665 OUTPUT SPEED SENSOR on 2016 INFINITI Q50t - Took vehicle in for oil and filter change 2 days ago. I drove the car about 40 miles, without incident. Went back to same place for state inspection yesterday. I drove about 2 miles from the inspection place and park in shopping lot. Went in business to shop for about 30 minutes. Returned to vehicle and drove about 100 yards through the parking lot. The car appeared to lose power and made a jerking movement as if it didn't want to go. I drove out onto a very busy street and we were almost rear ended b… Look up ODI 11738665 at NHTSA ↗ ODI 11739745 I have had several major problems with this car's engine. Once it shut down (was detecting no oil but was full) while on the interstate. Had to replace the radiator fan assembly and module. Coolant Leaks Look up ODI 11739745 at NHTSA ↗
2026-06	7	None	ODI 11745913 DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the calibration again only for the issue to happen again on… Look up ODI 11745913 at NHTSA ↗ ODI 11743844 Something happened to cause power loss. I checked the recalls and work that was supposed to be performed but didn’t get done like it was supposed to. I need to have it checked now asap! I see 2 engine replacements and also the turbos and 2 of the catalytic converters. The last 2 need replacing as well or it’s not going to be right. Look up ODI 11743844 at NHTSA ↗ ODI 11743846 Had 2 new tires installed on the rear of the car and they both busted at the seam. Shredded the tires and damaged 4 wheels. Look up ODI 11743846 at NHTSA ↗
2026-07	9	None	ODI 11750490 While driving my 2015 Infiniti Q50s, the transmission suddenly suffered a catastrophic electronic failure, causing the vehicle to immediately drop into "limp mode." This resulted in a sudden and dangerous loss of acceleration while operating in traffic. A diagnostic scan revealed trouble codes P0500 and P0720 (Output Speed Sensor circuit). However, following Infiniti's official Technical Service Bulletin (TSB ITB19-040), the actual failure was the Transmission Control Module (TCM), which is permanently integrated into the transmission control … Look up ODI 11750490 at NHTSA ↗ ODI 11751944 DIRECT ADAPTIVE STEERING EXPERIENCEING AT START UP ALTERING THE VEHICLES STEERING AND RESPONSIVENESS AND TURNING RADIUS DOES NOT WORK AND IS INCREASING THE RISK OF A CRASH. VERY UNSAFE TO DRIVE. THERE IS A RECALL 16V430000 ON THIS VERY PROBLEM. HAVE BEEN TOLD BY DEALERSHIP AND NISSAN MOTORS THAT MY CAR IS NOT ON THE RECALL AND I WILL HAVE TO PAY MY SELF TO GET FIXED AND TO SEE IF THAT IS THE PROBLEM. READING THE NHTSA CAMPAIGN NUMBER:16V430000 THIS IS THE EXACT PROBLEM WITH THE DIRECT ADAPTIVE STEERING SYSTEM ON THIS CAR. I BELIEVE THIS SHOULD… Look up ODI 11751944 at NHTSA ↗ ODI 11753148 After starting the car the steering wheel jumps off center and the steering is all over the place. have to start the car again and the steering wheel jumps the other direction. I strongly suggest this is exactly what the June 13, 2016 NHTSA campaign number 16V43000 the software may reduce steering ability and increase risk of crash.the direct steering system my experience an error at vehicle start up altering the vehicle steering responsiveness and turning radius. Exact problem with this car. This car has been recalled for the driveshaft break … Look up ODI 11753148 at NHTSA ↗
2026-08	1	None	ODI 11756528 While operating the vehicle, the transmission suffered an abrupt failure resulting in Diagnostic Trouble Code (DTC) P0720 (Output Speed Sensor Circuit). Further diagnostic inspection revealed a complete internal failure of the integrated valve body assembly, which houses the Transmission Control Module (TCM), solenoids, and output speed sensors. The failure caused an immediate loss of gear selection, restricting the transmission to 3rd gear ("limp mode"). Attempting to accelerate beyond 3rd gear causes violent vehicle shaking, severe hesitatio… Look up ODI 11756528 at NHTSA ↗
2026-09 (partial)	5	None	ODI 11764255 I was parked in my garage getting ready to start my car and the glass in my moonroof spontaneously shattered. There was no object that hit it because I was in my garage. It sounded like a gunshot. The glass flew upward and the glass looks like it shattered into a little volcano on the edges. Look up ODI 11764255 at NHTSA ↗ ODI 11766217 Systemic defect front passenger seat occupancy sensor failure triggering an illuminated airbag warning light. Look up ODI 11766217 at NHTSA ↗ ODI 11762666 · 82,000 mi The contact owns a 2021 Infiniti Q50. The contact stated that while driving approximately 70 - 80 MPH and attempting to accelerate, the vehicle would accelerate but failed to exceed 10 MPH. The accelerator pedal had to be depressed to the floorboard for the vehicle to accelerate; however, the vehicle still failed to exceed 10 MPH. During the failure, the check engine warning light was temporarily illuminated. The contact intended to have the vehicle towed to the dealer, which was called and informed of the issue. The dealer informed the contac… Look up ODI 11762666 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 5 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	1
2023	0	3	5

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	8	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Electrical System	Engine	Power Train	Air Bags	Unknown Or Other	Vehicle Speed Control	Service Brakes
Steering	—	22 ODI 10558732 · 6,726 mi IN COLD WEATHER (BELOW ZERO F) AFTER CAR HAS BEEN RUNNING FINE AND THEN TURNED OFF FOR 30-40 MIN, I GOT IN THE CAR AND STARTED AS USUAL; BUT SYSTEM MALFUNCTION LIGHT WENT ON AND POWER STEERING WAS INOPERATIVE AND CAR WAS UNSTEERABLE. AFTER TURNING THE CAR OFF FOR ABOUT 10 MIN, I COULD RESTART AND IT WORKED FINE. THEN THE SAME THING HAPPENED AGAIN WITHIN AN HOUR. I STOPPED FOR GAS AND WHEN I RESTARTED THE CAR IT WAS UNSTEERABLE AND A SYSTEM MALFUNCTION LIGHT WENT ON RELATED TO POWER STEERING. THE SAME THING OCCURRED A WEEK BEFORE. THE CAR HAD TO… Look up ODI 10558732 at NHTSA ↗ ODI 10559450 · 380 mi Q50S HYBRID WITH TECH PACKAGE DRIVING LESS THAN 2 WEEKS (380 MILES). BEFORE DELIVERY, THE DEALER CONFIRMED THAT THE CAR DOES NOT HAVE ANY RECALLS PENDING AND SOFTWARE IS UP-TO-DATE. IN THE EARLY MORNING, I DROVE ABOUT 60 MINUTES WITHOUT PROBLEM (IT WAS BELOW ZERO), AND PARKED THE CAR FOR 2 HOURS IN OUTSIDE PARKING LOT. WHEN I STARTED THE CAR AGAIN (OUTSIDE TEMP APPROXIMATELY 0 DEGREE F), ENGINE STARTED BUT MULTIPLE WARNING CAME UP. THOSE INCLUDE "MASTER WARNING, POWER STEERING WARNING, VDC WARNING, AND FORWARD EMERGENCY BRAKING SYSTEM WARNING."… Look up ODI 10559450 at NHTSA ↗ ODI 10563686 · 2,000 mi WE PURCHASED THE Q50 BECAUSE WE LOVED OUR G35X SO MUCH. WHEN WE PURCHASED THE Q50 IN EARLY OCTOBER 2013, WE KNEW THERE WERE ISSUES WITH THE COMPUTER SYSTEM. THE SALESPERSON TOLD US THAT THERE WOULD BE A FIX IN NOVEMBER AND WE WOULD BE CONTACTED. DURING OCTOBER AND NOVEMBER, WE EXPERIENCED A RANGE OF ISSUES WITH THE NAVIGATION SYSTEM AND ONE TOUCH SYSTEM. WE HAD TO REBOOT THE SYSTEM ALMOST EVERY TIME WE DROVE THE CAR. WE WERE NOT CONTACTED FOR THE FIX IN NOVEMBER OR DECEMBER AND WE STARTED TO EXPERIENCE MANY STEERING ISSUES. MY WIFE CONTAC… Look up ODI 10563686 at NHTSA ↗	6 ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ ODI 11171919 DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & AD… Look up ODI 11171919 at NHTSA ↗ ODI 11171921 · 70,058 mi DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & AD… Look up ODI 11171921 at NHTSA ↗	4 ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ ODI 11649578 Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defec… Look up ODI 11649578 at NHTSA ↗ ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗	3 ODI 10881348 THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!! Look up ODI 10881348 at NHTSA ↗ ODI 11408475 · 70,000 mi WHEN I BOUGHT MY 2014 INFINITI Q50 I PUT IT ON THE ROAD AND THEN I STARTED RECEIVING RECALLS. I ALSO HAD SEVERAL LIGHTS ON. I BROUGHT IT BACK TO DEALERSHIP THEY DID SOMETHING LIKE CLEARING THE LIGHTS WITHOUT EVEN LOOKING AT IT. 45 DAYS AFTER I BOUGHT THIS VEHICLE I WAS IN A SERIOUS MOTOR VEHICLE ACCIDENT. I ALMOST DIED AND I LOST MY SPLEEN. ONE OF THE AIRBAGS DIDN'T DEPLOY WHICH WAS THE REASONING FOR LOSING MY SPLEEN. I BELIEVE MY STEERING LOCKED UP AND ENDED UP HITTING GUARDRAIL. TOTAL LOSS. I LOST 4,000 BECAUSE OF THIS ACCIDENT NEVER MIND I A… Look up ODI 11408475 at NHTSA ↗ ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗	6 ODI 11287594 · 59,790 mi THE CHASIS CONTROL SYSTEM ERROR WARNING IIS ON ALSO KEY SYSTEM ERROR IS ON ALSSO THE RADIO WORKS BUT NO SOUND FROM SPEAKERS Look up ODI 11287594 at NHTSA ↗ ODI 11405184 · 73,000 mi THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING Look up ODI 11405184 at NHTSA ↗ ODI 11278135 · 23,000 mi THERE ARE TIME WHEN I GO TO TURN MY STEERING WHEEL I AM GIVING MORE FORCE TO TURN THE CAR AND MY CAR SHOWS NO MECHANICAL DAMAGE OR ANYTHING BUT WHEN I TURN THE WHEEL IT STIFFENS UP A LOT AND IT IS NOT SMOOTH TO TURN ESPECIALLY WHEN I AM MAKING TURNS I SEE THIS AND IT IS WHEN I'M IN THE CITY MOSTLY. Look up ODI 11278135 at NHTSA ↗	4 ODI 11649578 Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defec… Look up ODI 11649578 at NHTSA ↗ ODI 10938919 · 700 mi I HAVE COMPLAINED TO INFINITI SEVERAL TIMES THROUGHOUT THE 6 MONTHS I'VE HAD THE VEHICLE. I NOTICED AFTER A FEW WEEKS OF LEASING THE CAR THAT WHEN I STEER ALMOST TO A 90 DEGREE ANGLE WHETHER IT BE OUT OF A RIGHT OR LEFT TURN THE CAR LOSES ACCELERATION. THIS HAPPENS ON A DAILY BASIS, NOT EVERY TIME I TURN, BUT MORE TIMES THAN NONE IT LOSES CONSIDERABLE ACCELERATION WHICH HAS ALMOST CAUSED A WRECK. TO ME THIS IS A MAJOR SAFETY ISSUE. I'VE NEVER EXPERIENCED THIS IN AN OTHER VEHICLE I'VE DRIVEN. INFINITI SAYS IT'S A TRACTION CONTROL ISSUE THAT DISE… Look up ODI 10938919 at NHTSA ↗ ODI 11636939 Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models. Look up ODI 11636939 at NHTSA ↗	8 ODI 10949648 · 59,989 mi UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT! Look up ODI 10949648 at NHTSA ↗ ODI 11287501 · 94,000 mi WHILE DRIVING, THE CAR LOST ALL POWER, STEERING AND BREAKING CAPABILITIES. ALL OF THE DASH WARNING LIGHTS LIT UP. INFINITY REPLACED THE ABS SYSTEM. Look up ODI 11287501 at NHTSA ↗ ODI 11321140 WHILE DRIVING MY VEHICLE TODAY APPROXIMATELY AT 4:20 PM MST, MY STEERING AND BRAKING SYSTEM STOPPED WORKING WHILE I WAS DRIVING AND AS I WAS APPROACHING AN INTERSECTION LOCATED HERE IN COLORADO SPRINGS, CO. THIS SCARED ME AND I THOUGHT I WAS ABOUT TO DIE. IS THERE A RECALL ON THE 2014 INFINITI Q50 HYBRID STEERING AND BRAKING SYSTEM? IF SO, WHAT DO I DO ABOUT THESE ISSUES? SO MANY LIVES ARE AT DANGER WITH THIS VEHICLE AND ITS STEERING AND BRAKE SYSTEMS. THIS MUST BE FIXED IMMEDIATELY! I'M IN LAW ENFORCEMENT AND THIS COULD BE CATASTROPHIC FOR INF… Look up ODI 11321140 at NHTSA ↗
Electrical System	22 ODI 10558732 · 6,726 mi IN COLD WEATHER (BELOW ZERO F) AFTER CAR HAS BEEN RUNNING FINE AND THEN TURNED OFF FOR 30-40 MIN, I GOT IN THE CAR AND STARTED AS USUAL; BUT SYSTEM MALFUNCTION LIGHT WENT ON AND POWER STEERING WAS INOPERATIVE AND CAR WAS UNSTEERABLE. AFTER TURNING THE CAR OFF FOR ABOUT 10 MIN, I COULD RESTART AND IT WORKED FINE. THEN THE SAME THING HAPPENED AGAIN WITHIN AN HOUR. I STOPPED FOR GAS AND WHEN I RESTARTED THE CAR IT WAS UNSTEERABLE AND A SYSTEM MALFUNCTION LIGHT WENT ON RELATED TO POWER STEERING. THE SAME THING OCCURRED A WEEK BEFORE. THE CAR HAD TO… Look up ODI 10558732 at NHTSA ↗ ODI 10559450 · 380 mi Q50S HYBRID WITH TECH PACKAGE DRIVING LESS THAN 2 WEEKS (380 MILES). BEFORE DELIVERY, THE DEALER CONFIRMED THAT THE CAR DOES NOT HAVE ANY RECALLS PENDING AND SOFTWARE IS UP-TO-DATE. IN THE EARLY MORNING, I DROVE ABOUT 60 MINUTES WITHOUT PROBLEM (IT WAS BELOW ZERO), AND PARKED THE CAR FOR 2 HOURS IN OUTSIDE PARKING LOT. WHEN I STARTED THE CAR AGAIN (OUTSIDE TEMP APPROXIMATELY 0 DEGREE F), ENGINE STARTED BUT MULTIPLE WARNING CAME UP. THOSE INCLUDE "MASTER WARNING, POWER STEERING WARNING, VDC WARNING, AND FORWARD EMERGENCY BRAKING SYSTEM WARNING."… Look up ODI 10559450 at NHTSA ↗ ODI 10563686 · 2,000 mi WE PURCHASED THE Q50 BECAUSE WE LOVED OUR G35X SO MUCH. WHEN WE PURCHASED THE Q50 IN EARLY OCTOBER 2013, WE KNEW THERE WERE ISSUES WITH THE COMPUTER SYSTEM. THE SALESPERSON TOLD US THAT THERE WOULD BE A FIX IN NOVEMBER AND WE WOULD BE CONTACTED. DURING OCTOBER AND NOVEMBER, WE EXPERIENCED A RANGE OF ISSUES WITH THE NAVIGATION SYSTEM AND ONE TOUCH SYSTEM. WE HAD TO REBOOT THE SYSTEM ALMOST EVERY TIME WE DROVE THE CAR. WE WERE NOT CONTACTED FOR THE FIX IN NOVEMBER OR DECEMBER AND WE STARTED TO EXPERIENCE MANY STEERING ISSUES. MY WIFE CONTAC… Look up ODI 10563686 at NHTSA ↗	—	11 ODI 10744763 · 6,004 mi I LIVE IN A ONE FAMILY HOUSE WITH AN ATTACHED GARAGE. MY WIFE PARKED THE CAR,WITH 1/3 OF A TANK OF GAS,IN OUR GARAGE ABOUT 6:30 PM ON AUGUST 17. SHE THOUGHT SHE HAD PUSHED THE BUTTON TO TURN OFF THE ENGINE, AND EXITED THE CAR TAKING THE SMART KEY WITH HER. ABOUT 9 THE NEXT MORNING, WHILE WALKING MY DOG, I FELT HEAT COMING FROM THE GARAGE AND OPENED THE DOOR. IT WAS VERY HOT TO TOUCH. I THEN TOUCHED THE CAR AND BURNED MY HAND. I CALLED OUR LOCAL FIRE DEPARTMENT AND THEY PULLED THE CAR OUT OF THE GARAGE. THE CAR WAS SO HOT, A CD IN THE DO… Look up ODI 10744763 at NHTSA ↗ ODI 11255221 · 53,000 mi FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR. Look up ODI 11255221 at NHTSA ↗ ODI 11415700 ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKE… Look up ODI 11415700 at NHTSA ↗	9 ODI 11547553 Engine overheating and system not keeping engine cool, locks don’t work Look up ODI 11547553 at NHTSA ↗ ODI 11607663 Valve body failure Look up ODI 11607663 at NHTSA ↗ ODI 11360182 · 65,000 mi TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N… Look up ODI 11360182 at NHTSA ↗	3 ODI 11686172 * the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took my car in for service at Infinity of Las Vegas (the only Infinity dealership in Las Vegas) I asked to check why the airbag light was on. I was told the occupant sensor unit was abnormal. Sensor and module internally shorted out. Recommend to replace passenger front seat frame assembly (only available as a 1 piece both sensor and module internally shorted seat frame Assy). @ $ 8678.76. Because it’s a different seat from the origin… Look up ODI 11686172 at NHTSA ↗ ODI 11303046 · 28,706 mi TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE W… Look up ODI 11303046 at NHTSA ↗ ODI 11567612 The airbag passenger light is illuminated causing air bag system to remain off until resolve. The vehicle was taken in for inspection and dealer confirmed diagnostic results found Occupant sensor malfunctioning. Under warranty, the sensor was covered, but after installation the system also found that wasn’t the only thing to replace. It’s a handful of sensors and harness that is integrated within the seat frame with the ONLY solution to replace the entire chair/seat frame. This item does not fall under warranty. My concern is the safety of my f… Look up ODI 11567612 at NHTSA ↗	13 ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗	11 ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗ ODI 11255221 · 53,000 mi FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR. Look up ODI 11255221 at NHTSA ↗ ODI 11607663 Valve body failure Look up ODI 11607663 at NHTSA ↗	6 ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 10949648 · 59,989 mi UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT! Look up ODI 10949648 at NHTSA ↗
Engine	6 ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ ODI 11171919 DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & AD… Look up ODI 11171919 at NHTSA ↗ ODI 11171921 · 70,058 mi DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & AD… Look up ODI 11171921 at NHTSA ↗	11 ODI 10744763 · 6,004 mi I LIVE IN A ONE FAMILY HOUSE WITH AN ATTACHED GARAGE. MY WIFE PARKED THE CAR,WITH 1/3 OF A TANK OF GAS,IN OUR GARAGE ABOUT 6:30 PM ON AUGUST 17. SHE THOUGHT SHE HAD PUSHED THE BUTTON TO TURN OFF THE ENGINE, AND EXITED THE CAR TAKING THE SMART KEY WITH HER. ABOUT 9 THE NEXT MORNING, WHILE WALKING MY DOG, I FELT HEAT COMING FROM THE GARAGE AND OPENED THE DOOR. IT WAS VERY HOT TO TOUCH. I THEN TOUCHED THE CAR AND BURNED MY HAND. I CALLED OUR LOCAL FIRE DEPARTMENT AND THEY PULLED THE CAR OUT OF THE GARAGE. THE CAR WAS SO HOT, A CD IN THE DO… Look up ODI 10744763 at NHTSA ↗ ODI 11255221 · 53,000 mi FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR. Look up ODI 11255221 at NHTSA ↗ ODI 11415700 ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKE… Look up ODI 11415700 at NHTSA ↗	—	17 ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ ODI 11475430 -When braking while hybrid and engine system are attemping to determine the power draw the vehicle will propel forward increasing momentum of vehicle rather than braking. -Vehicle is available for inspection. -This issue can cause collision due to the sudden undesired propulsion of the vehicle, as well as addition unnecssary use of the braking system. -Dealer states this is normal condition. -Vehicle has only been inspected by dealer. -There are NO warning signs, indicators, or alerts. Issue first started around 35,000 miles. -In addition the … Look up ODI 11475430 at NHTSA ↗ ODI 11530744 · 90,000 mi The contact owns a 2014 Infiniti Q50. The contact stated that while driving at 45 MPH, the RPM inadvertently increased briefly before returning to normal. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who determined a failure with the output speed sensor and transmission valve body. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 90,000. Look up ODI 11530744 at NHTSA ↗	2 ODI 11418468 · 28,097 mi The contact owns a 2017 Infiniti Q50. The contact stated that while his son was driving at approximately 45 mph, the vehicle shut off without warning. Due to the failure, his son lost complete control of the vehicle and drove into a ditch. The air bags did not deploy. The contact's son was not injured as a result of the accident and did not seek medical treatment. The police were not called to the scene and a report was not filed. Due to the failure, the vehicle was towed from the scene to an independent auto repair shop. The contact was inform… Look up ODI 11418468 at NHTSA ↗ ODI 11686256 Within one month of purchase, the airbag warning light illuminated and has remained on continuously. A separate dealership later confirmed the airbag system is defective and may not deploy in an accident. This is a serious safety defect that was not disclosed to me at the time of sale. Additional Issues: •On July 14, 2025, I dropped the car off for prolonged starting issues. I was told the vehicle had six faulty fuel pumps/injectors. •I have not had possession of the car since July 14. •On August 30, 2025, I received an email from Nissan of Or… Look up ODI 11686256 at NHTSA ↗	5 ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗ ODI 11517360 4/16/2023 Sunday 5pm With my wife and daughter in the car, I started the vehicle in my driveway and selected Sport mode as usual. Selected reverse and backed into our turnaround then forward to the end of our driveway. Driveway is approximately 4 car lengths long with a 20 ft long apron turnaround. Almost immediately after braking at the end of the driveway while waiting for passing traffic to exit drive, vehicle suddenly accelerated and I immediately pressed the brake as hard as I could to prevent driving into passing vehicles. I could hear … Look up ODI 11517360 at NHTSA ↗ ODI 11540303 Turbos blow prematurely, and the motor can end up with porus block at any mileage Look up ODI 11540303 at NHTSA ↗	12 ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗ ODI 11255221 · 53,000 mi FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR. Look up ODI 11255221 at NHTSA ↗ ODI 11463869 · 133,000 mi The contact owns a 2014 Infiniti Q50. The contact stated while driving approximately 45 MPH, the vehicle independently decelerated to 10 MPH. The contact depressed the accelerator and observed that the RPMS was elevated however, the vehicle failed to respond. The contact pulled off the road into a parking lot and turned off the vehicle. The contact stated that when she restarted the vehicle, the vehicle jerked while driving and failed to exceed 20 MPH. The contact stated there was no warning light illuminated. The vehicle was taken to the local… Look up ODI 11463869 at NHTSA ↗	3 ODI 10787579 · 3,000 mi ON NUMEROUS OCCASIONS WHILE IN MOTION AT VARIOUS SPEEDS THE VEHICLE WILL AUDIBLY ALERT, BRAKE, STEER, AND DEADEN THROTTLE RESPONSE. THESE ARE RELATED TO ENHANCED SAFETY FEATURES OF THE VEHICLE. THE PROBLEM IS THAT THESE OCCUR WHEN THERE IS NOTHING TO AVOID OR ANY DANGER PRESENT. THESE HAVE OCCURRED AT HIGH SPEEDS AND IN SITUATIONS WHERE THEY COULD HAVE CAUSED AN ACCIDENT. MY LOCAL DEALERSHIP BLAMED ALL ISSUES ON THE PLACEMENT OF AN EZ PASS TRANSPONDER. I FIND THIS TO BE COMPLETELY ABSURD. INFINITI CUSTOMER CARE WILL NOT ASSIST. I HAVE DI… Look up ODI 10787579 at NHTSA ↗ ODI 11743844 Something happened to cause power loss. I checked the recalls and work that was supposed to be performed but didn’t get done like it was supposed to. I need to have it checked now asap! I see 2 engine replacements and also the turbos and 2 of the catalytic converters. The last 2 need replacing as well or it’s not going to be right. Look up ODI 11743844 at NHTSA ↗ ODI 11696710 The engine and turbo system failed in my 2017 Infiniti Q50 Signature Edition (VIN [XXX] ). The vehicle remains at CarMax Naperville, where it has been since March 2025. Internal repair orders show CarMax performed two failed inspections in August 2020 before selling the vehicle as “CarMax Certified” on September 3, 2020. The vehicle should not have passed certification. Shortly after purchasing the vehicle, I noticed it was pulling hard to the right. During my first tire rotation and oil change, the technician informed me that all four tires w… Look up ODI 11696710 at NHTSA ↗
Power Train	4 ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ ODI 11649578 Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defec… Look up ODI 11649578 at NHTSA ↗ ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗	9 ODI 11547553 Engine overheating and system not keeping engine cool, locks don’t work Look up ODI 11547553 at NHTSA ↗ ODI 11607663 Valve body failure Look up ODI 11607663 at NHTSA ↗ ODI 11360182 · 65,000 mi TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N… Look up ODI 11360182 at NHTSA ↗	17 ODI 10852586 ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DO… Look up ODI 10852586 at NHTSA ↗ ODI 11475430 -When braking while hybrid and engine system are attemping to determine the power draw the vehicle will propel forward increasing momentum of vehicle rather than braking. -Vehicle is available for inspection. -This issue can cause collision due to the sudden undesired propulsion of the vehicle, as well as addition unnecssary use of the braking system. -Dealer states this is normal condition. -Vehicle has only been inspected by dealer. -There are NO warning signs, indicators, or alerts. Issue first started around 35,000 miles. -In addition the … Look up ODI 11475430 at NHTSA ↗ ODI 11530744 · 90,000 mi The contact owns a 2014 Infiniti Q50. The contact stated that while driving at 45 MPH, the RPM inadvertently increased briefly before returning to normal. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who determined a failure with the output speed sensor and transmission valve body. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 90,000. Look up ODI 11530744 at NHTSA ↗	—	2 ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗ ODI 11486389 this car is being sold at nice car inc and they have erased codes from car air bags wont deploy if and accident occurs 1 turbo on car doesnt work and the car smokes runs hot the and will shut off or wont Accelerate over 10 miles per hr I was not aware of this until after purchase and i had car checked out that is dangerous and hazardous they also have called using my name pretending to be me and made false insurance claims the car… I could only upload so much but a certified mechanic stated they deleted codes from vehicle and its not listed o… Look up ODI 11486389 at NHTSA ↗	5 ODI 11664950 Just over 1 week ago, I was leaving a parking lot and driving back to my home when my car wouldn't accelerate past about ~10-15 miles per hour and wasn't shifting gears. When I took my foot off the gas pedal, the gear just dropped immediately from above third to first gear and the car shook. I first noticed this when already out of the parking lot and pulling off from a median onto the road, with no engine light or other warnings. I quickly pulled into the turn lane where there wasn't traffic and turned the car off and back on. It was the same … Look up ODI 11664950 at NHTSA ↗ ODI 11756528 While operating the vehicle, the transmission suffered an abrupt failure resulting in Diagnostic Trouble Code (DTC) P0720 (Output Speed Sensor Circuit). Further diagnostic inspection revealed a complete internal failure of the integrated valve body assembly, which houses the Transmission Control Module (TCM), solenoids, and output speed sensors. The failure caused an immediate loss of gear selection, restricting the transmission to 3rd gear ("limp mode"). Attempting to accelerate beyond 3rd gear causes violent vehicle shaking, severe hesitatio… Look up ODI 11756528 at NHTSA ↗ ODI 11540303 Turbos blow prematurely, and the motor can end up with porus block at any mileage Look up ODI 11540303 at NHTSA ↗	16 ODI 11607663 Valve body failure Look up ODI 11607663 at NHTSA ↗ ODI 11614127 The transmission Valve Assembly Control Module and Vehicle Speed Sensors have both failed. The car will not shift out of 2nd gear and cannot go faster than 40 mph. This is a safety issue. I had my car inspected by a certified mechanic and he diagnosed the problem. He also stated that that he has seen this a lot with Infinitis. I have maintained my car well but this is Not a maintenance issue. There are thousands of infiniti owners online stating that they had the exact same problem. I filed a case with Infiniti #52260861. This is a de… Look up ODI 11614127 at NHTSA ↗ ODI 11360182 · 65,000 mi TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N… Look up ODI 11360182 at NHTSA ↗	2 ODI 11649920 Car has white smoke coming from the exhaust and the oil level keeps decreasing. Car stalls and takes time to accelerate P0106 code pops up from engine. There’s a rattle and whine noise coming from the engine bay. Also the gas was stuck accelerating. Had to switch the car to neutral so it does continue accelerating. After switching to neutral I was able to decrease power to the wheels and had to pull over on the road. Look up ODI 11649920 at NHTSA ↗ ODI 11623454 Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard … Look up ODI 11623454 at NHTSA ↗
Air Bags	3 ODI 10881348 THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!! Look up ODI 10881348 at NHTSA ↗ ODI 11408475 · 70,000 mi WHEN I BOUGHT MY 2014 INFINITI Q50 I PUT IT ON THE ROAD AND THEN I STARTED RECEIVING RECALLS. I ALSO HAD SEVERAL LIGHTS ON. I BROUGHT IT BACK TO DEALERSHIP THEY DID SOMETHING LIKE CLEARING THE LIGHTS WITHOUT EVEN LOOKING AT IT. 45 DAYS AFTER I BOUGHT THIS VEHICLE I WAS IN A SERIOUS MOTOR VEHICLE ACCIDENT. I ALMOST DIED AND I LOST MY SPLEEN. ONE OF THE AIRBAGS DIDN'T DEPLOY WHICH WAS THE REASONING FOR LOSING MY SPLEEN. I BELIEVE MY STEERING LOCKED UP AND ENDED UP HITTING GUARDRAIL. TOTAL LOSS. I LOST 4,000 BECAUSE OF THIS ACCIDENT NEVER MIND I A… Look up ODI 11408475 at NHTSA ↗ ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗	3 ODI 11686172 * the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took my car in for service at Infinity of Las Vegas (the only Infinity dealership in Las Vegas) I asked to check why the airbag light was on. I was told the occupant sensor unit was abnormal. Sensor and module internally shorted out. Recommend to replace passenger front seat frame assembly (only available as a 1 piece both sensor and module internally shorted seat frame Assy). @ $ 8678.76. Because it’s a different seat from the origin… Look up ODI 11686172 at NHTSA ↗ ODI 11303046 · 28,706 mi TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE W… Look up ODI 11303046 at NHTSA ↗ ODI 11567612 The airbag passenger light is illuminated causing air bag system to remain off until resolve. The vehicle was taken in for inspection and dealer confirmed diagnostic results found Occupant sensor malfunctioning. Under warranty, the sensor was covered, but after installation the system also found that wasn’t the only thing to replace. It’s a handful of sensors and harness that is integrated within the seat frame with the ONLY solution to replace the entire chair/seat frame. This item does not fall under warranty. My concern is the safety of my f… Look up ODI 11567612 at NHTSA ↗	2 ODI 11418468 · 28,097 mi The contact owns a 2017 Infiniti Q50. The contact stated that while his son was driving at approximately 45 mph, the vehicle shut off without warning. Due to the failure, his son lost complete control of the vehicle and drove into a ditch. The air bags did not deploy. The contact's son was not injured as a result of the accident and did not seek medical treatment. The police were not called to the scene and a report was not filed. Due to the failure, the vehicle was towed from the scene to an independent auto repair shop. The contact was inform… Look up ODI 11418468 at NHTSA ↗ ODI 11686256 Within one month of purchase, the airbag warning light illuminated and has remained on continuously. A separate dealership later confirmed the airbag system is defective and may not deploy in an accident. This is a serious safety defect that was not disclosed to me at the time of sale. Additional Issues: •On July 14, 2025, I dropped the car off for prolonged starting issues. I was told the vehicle had six faulty fuel pumps/injectors. •I have not had possession of the car since July 14. •On August 30, 2025, I received an email from Nissan of Or… Look up ODI 11686256 at NHTSA ↗	2 ODI 11655792 Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off. Look up ODI 11655792 at NHTSA ↗ ODI 11486389 this car is being sold at nice car inc and they have erased codes from car air bags wont deploy if and accident occurs 1 turbo on car doesnt work and the car smokes runs hot the and will shut off or wont Accelerate over 10 miles per hr I was not aware of this until after purchase and i had car checked out that is dangerous and hazardous they also have called using my name pretending to be me and made false insurance claims the car… I could only upload so much but a certified mechanic stated they deleted codes from vehicle and its not listed o… Look up ODI 11486389 at NHTSA ↗	—	0	1 ODI 11566220 Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash. Look up ODI 11566220 at NHTSA ↗	2 ODI 11566220 Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash. Look up ODI 11566220 at NHTSA ↗ ODI 10823048 · 22,000 mi TAKATA RECALL TGE AIRBAGS LEFT MY PASENGER AND I WITH HURT CHESTS N WAS PAINFUL INSTEAD OF PROTECTIVE Look up ODI 10823048 at NHTSA ↗
Unknown Or Other	6 ODI 11287594 · 59,790 mi THE CHASIS CONTROL SYSTEM ERROR WARNING IIS ON ALSO KEY SYSTEM ERROR IS ON ALSSO THE RADIO WORKS BUT NO SOUND FROM SPEAKERS Look up ODI 11287594 at NHTSA ↗ ODI 11405184 · 73,000 mi THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING Look up ODI 11405184 at NHTSA ↗ ODI 11278135 · 23,000 mi THERE ARE TIME WHEN I GO TO TURN MY STEERING WHEEL I AM GIVING MORE FORCE TO TURN THE CAR AND MY CAR SHOWS NO MECHANICAL DAMAGE OR ANYTHING BUT WHEN I TURN THE WHEEL IT STIFFENS UP A LOT AND IT IS NOT SMOOTH TO TURN ESPECIALLY WHEN I AM MAKING TURNS I SEE THIS AND IT IS WHEN I'M IN THE CITY MOSTLY. Look up ODI 11278135 at NHTSA ↗	13 ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗	5 ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗ ODI 11517360 4/16/2023 Sunday 5pm With my wife and daughter in the car, I started the vehicle in my driveway and selected Sport mode as usual. Selected reverse and backed into our turnaround then forward to the end of our driveway. Driveway is approximately 4 car lengths long with a 20 ft long apron turnaround. Almost immediately after braking at the end of the driveway while waiting for passing traffic to exit drive, vehicle suddenly accelerated and I immediately pressed the brake as hard as I could to prevent driving into passing vehicles. I could hear … Look up ODI 11517360 at NHTSA ↗ ODI 11540303 Turbos blow prematurely, and the motor can end up with porus block at any mileage Look up ODI 11540303 at NHTSA ↗	5 ODI 11664950 Just over 1 week ago, I was leaving a parking lot and driving back to my home when my car wouldn't accelerate past about ~10-15 miles per hour and wasn't shifting gears. When I took my foot off the gas pedal, the gear just dropped immediately from above third to first gear and the car shook. I first noticed this when already out of the parking lot and pulling off from a median onto the road, with no engine light or other warnings. I quickly pulled into the turn lane where there wasn't traffic and turned the car off and back on. It was the same … Look up ODI 11664950 at NHTSA ↗ ODI 11756528 While operating the vehicle, the transmission suffered an abrupt failure resulting in Diagnostic Trouble Code (DTC) P0720 (Output Speed Sensor Circuit). Further diagnostic inspection revealed a complete internal failure of the integrated valve body assembly, which houses the Transmission Control Module (TCM), solenoids, and output speed sensors. The failure caused an immediate loss of gear selection, restricting the transmission to 3rd gear ("limp mode"). Attempting to accelerate beyond 3rd gear causes violent vehicle shaking, severe hesitatio… Look up ODI 11756528 at NHTSA ↗ ODI 11540303 Turbos blow prematurely, and the motor can end up with porus block at any mileage Look up ODI 11540303 at NHTSA ↗	0	—	8 ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗ ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗ ODI 11355542 · 106,000 mi WAS DRIVING MY INFINITI Q50 ON A NORMAL DRY DAY WHEN ALL OF A SUDDEN IT DOWN SHIFTED OR FELT LIKE I WAS DRIVING A STANDARD MODEL VS AUTOMATIC... I PULL OVER MY ENGINE LIGHT COMES ON.. I TURNED OFF ALL SENSORS ASSOCIATED WITH THE INTELLITOUCH SYSTEM THINKING IT WAS NOT JUDGING THE DISTANCE CORRECTLY BETWEEN CARS BECAUSE IT WILL AUTOMATICALLY SLOW YOUR CAR DOWN... CONTINUED DRIVING AND I'M NOTICING AS I TRY TO ACCELERATE MY CAR IS NOT SHIFTING INTO 3RD GEAR... SO I GET TO ABOUT 35-40 MPH AND NOW I CAN TELL IT'S REVVING IN THE SAME GEAR..GET HOME … Look up ODI 11355542 at NHTSA ↗	6 ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 11174721 · 54,500 mi I WAS PULLING OFF FROM THE GROCERY STORE AND MY CAR STALLED LIKE IT DIDNT WANTTO GO. SO I STOPPED AND PUT IT BACK IN PARK AND THEN STARTED TO PROCEED AGAIN....THATS WHEN I GOT ALL THE FLASHING ERRORS FOR MY AWD AND THE CHASSIS SYSTEM. THE REAR RIGHT ABS SENSOR IS THE PROBLEM PER THE DEALER. MY AWD ERROR LIGHT AND CHASSIS SYSTEM ERROR LIGHT ARE ON ALONG WITH THE ABS LIGHT. I'VE READ UP ON ALOT OF PEOPLES COMMENTS ABOUT THE SAME PROBLEM. THIS ISSUE NEEDS TO BE DEALT WITH WITH THE MANUFACTURER AS THIS SEEMS TO HAPPEN MORE OFTEN AFTER THE WARRANTY… Look up ODI 11174721 at NHTSA ↗
Vehicle Speed Control	4 ODI 11649578 Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defec… Look up ODI 11649578 at NHTSA ↗ ODI 10938919 · 700 mi I HAVE COMPLAINED TO INFINITI SEVERAL TIMES THROUGHOUT THE 6 MONTHS I'VE HAD THE VEHICLE. I NOTICED AFTER A FEW WEEKS OF LEASING THE CAR THAT WHEN I STEER ALMOST TO A 90 DEGREE ANGLE WHETHER IT BE OUT OF A RIGHT OR LEFT TURN THE CAR LOSES ACCELERATION. THIS HAPPENS ON A DAILY BASIS, NOT EVERY TIME I TURN, BUT MORE TIMES THAN NONE IT LOSES CONSIDERABLE ACCELERATION WHICH HAS ALMOST CAUSED A WRECK. TO ME THIS IS A MAJOR SAFETY ISSUE. I'VE NEVER EXPERIENCED THIS IN AN OTHER VEHICLE I'VE DRIVEN. INFINITI SAYS IT'S A TRACTION CONTROL ISSUE THAT DISE… Look up ODI 10938919 at NHTSA ↗ ODI 11636939 Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models. Look up ODI 11636939 at NHTSA ↗	11 ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗ ODI 11255221 · 53,000 mi FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR. Look up ODI 11255221 at NHTSA ↗ ODI 11607663 Valve body failure Look up ODI 11607663 at NHTSA ↗	12 ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗ ODI 11255221 · 53,000 mi FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR. Look up ODI 11255221 at NHTSA ↗ ODI 11463869 · 133,000 mi The contact owns a 2014 Infiniti Q50. The contact stated while driving approximately 45 MPH, the vehicle independently decelerated to 10 MPH. The contact depressed the accelerator and observed that the RPMS was elevated however, the vehicle failed to respond. The contact pulled off the road into a parking lot and turned off the vehicle. The contact stated that when she restarted the vehicle, the vehicle jerked while driving and failed to exceed 20 MPH. The contact stated there was no warning light illuminated. The vehicle was taken to the local… Look up ODI 11463869 at NHTSA ↗	16 ODI 11607663 Valve body failure Look up ODI 11607663 at NHTSA ↗ ODI 11614127 The transmission Valve Assembly Control Module and Vehicle Speed Sensors have both failed. The car will not shift out of 2nd gear and cannot go faster than 40 mph. This is a safety issue. I had my car inspected by a certified mechanic and he diagnosed the problem. He also stated that that he has seen this a lot with Infinitis. I have maintained my car well but this is Not a maintenance issue. There are thousands of infiniti owners online stating that they had the exact same problem. I filed a case with Infiniti #52260861. This is a de… Look up ODI 11614127 at NHTSA ↗ ODI 11360182 · 65,000 mi TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N… Look up ODI 11360182 at NHTSA ↗	1 ODI 11566220 Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash. Look up ODI 11566220 at NHTSA ↗	8 ODI 10992920 · 38,000 mi I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT … Look up ODI 10992920 at NHTSA ↗ ODI 11190493 · 72,000 mi MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE… Look up ODI 11190493 at NHTSA ↗ ODI 11355542 · 106,000 mi WAS DRIVING MY INFINITI Q50 ON A NORMAL DRY DAY WHEN ALL OF A SUDDEN IT DOWN SHIFTED OR FELT LIKE I WAS DRIVING A STANDARD MODEL VS AUTOMATIC... I PULL OVER MY ENGINE LIGHT COMES ON.. I TURNED OFF ALL SENSORS ASSOCIATED WITH THE INTELLITOUCH SYSTEM THINKING IT WAS NOT JUDGING THE DISTANCE CORRECTLY BETWEEN CARS BECAUSE IT WILL AUTOMATICALLY SLOW YOUR CAR DOWN... CONTINUED DRIVING AND I'M NOTICING AS I TRY TO ACCELERATE MY CAR IS NOT SHIFTING INTO 3RD GEAR... SO I GET TO ABOUT 35-40 MPH AND NOW I CAN TELL IT'S REVVING IN THE SAME GEAR..GET HOME … Look up ODI 11355542 at NHTSA ↗	—	7 ODI 10956431 · 4,000 mi THIS VEHICLE HAS AN ELECTRONIC BRAKING SYSTEM THAT HAS MADE THIS CAR HANDLE ERRATICALLY AND EXTREMELY UNSAFE IN TRAFFIC SITUATIONS. WHILE TRAVELING AT SPEED IF TRAFFIC IN FRONT OF YOU HAPPENS TO BRAKE OR SWERVE IN FRONT OF YOU THIS CAR WILL BRAKE UNCONTROLLABLY WITHOUT NOTICE MAKING IT NEARLY IMPOSSIBLE TO AVOID A COLLISION OR CHANGE LANES TO MANEUVER AROUND ON OBSTACLE OR CAR. MYSELF AND MY WIFE ARE VERY SCARED TO DRIVE THIS CAR AND IN FREEWAY TRAFFIC YOU CANNOT SAFELY CHANGE LANES. WE FEEL IT IS ONLY A MATTER OF TIME BEFORE THIS POORLY DESIGN… Look up ODI 10956431 at NHTSA ↗ ODI 11566220 Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash. Look up ODI 11566220 at NHTSA ↗ ODI 11101056 · 8,000 mi TL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI… Look up ODI 11101056 at NHTSA ↗
Service Brakes	8 ODI 10949648 · 59,989 mi UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT! Look up ODI 10949648 at NHTSA ↗ ODI 11287501 · 94,000 mi WHILE DRIVING, THE CAR LOST ALL POWER, STEERING AND BREAKING CAPABILITIES. ALL OF THE DASH WARNING LIGHTS LIT UP. INFINITY REPLACED THE ABS SYSTEM. Look up ODI 11287501 at NHTSA ↗ ODI 11321140 WHILE DRIVING MY VEHICLE TODAY APPROXIMATELY AT 4:20 PM MST, MY STEERING AND BRAKING SYSTEM STOPPED WORKING WHILE I WAS DRIVING AND AS I WAS APPROACHING AN INTERSECTION LOCATED HERE IN COLORADO SPRINGS, CO. THIS SCARED ME AND I THOUGHT I WAS ABOUT TO DIE. IS THERE A RECALL ON THE 2014 INFINITI Q50 HYBRID STEERING AND BRAKING SYSTEM? IF SO, WHAT DO I DO ABOUT THESE ISSUES? SO MANY LIVES ARE AT DANGER WITH THIS VEHICLE AND ITS STEERING AND BRAKE SYSTEMS. THIS MUST BE FIXED IMMEDIATELY! I'M IN LAW ENFORCEMENT AND THIS COULD BE CATASTROPHIC FOR INF… Look up ODI 11321140 at NHTSA ↗	6 ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 10949648 · 59,989 mi UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT! Look up ODI 10949648 at NHTSA ↗	3 ODI 10787579 · 3,000 mi ON NUMEROUS OCCASIONS WHILE IN MOTION AT VARIOUS SPEEDS THE VEHICLE WILL AUDIBLY ALERT, BRAKE, STEER, AND DEADEN THROTTLE RESPONSE. THESE ARE RELATED TO ENHANCED SAFETY FEATURES OF THE VEHICLE. THE PROBLEM IS THAT THESE OCCUR WHEN THERE IS NOTHING TO AVOID OR ANY DANGER PRESENT. THESE HAVE OCCURRED AT HIGH SPEEDS AND IN SITUATIONS WHERE THEY COULD HAVE CAUSED AN ACCIDENT. MY LOCAL DEALERSHIP BLAMED ALL ISSUES ON THE PLACEMENT OF AN EZ PASS TRANSPONDER. I FIND THIS TO BE COMPLETELY ABSURD. INFINITI CUSTOMER CARE WILL NOT ASSIST. I HAVE DI… Look up ODI 10787579 at NHTSA ↗ ODI 11743844 Something happened to cause power loss. I checked the recalls and work that was supposed to be performed but didn’t get done like it was supposed to. I need to have it checked now asap! I see 2 engine replacements and also the turbos and 2 of the catalytic converters. The last 2 need replacing as well or it’s not going to be right. Look up ODI 11743844 at NHTSA ↗ ODI 11696710 The engine and turbo system failed in my 2017 Infiniti Q50 Signature Edition (VIN [XXX] ). The vehicle remains at CarMax Naperville, where it has been since March 2025. Internal repair orders show CarMax performed two failed inspections in August 2020 before selling the vehicle as “CarMax Certified” on September 3, 2020. The vehicle should not have passed certification. Shortly after purchasing the vehicle, I noticed it was pulling hard to the right. During my first tire rotation and oil change, the technician informed me that all four tires w… Look up ODI 11696710 at NHTSA ↗	2 ODI 11649920 Car has white smoke coming from the exhaust and the oil level keeps decreasing. Car stalls and takes time to accelerate P0106 code pops up from engine. There’s a rattle and whine noise coming from the engine bay. Also the gas was stuck accelerating. Had to switch the car to neutral so it does continue accelerating. After switching to neutral I was able to decrease power to the wheels and had to pull over on the road. Look up ODI 11649920 at NHTSA ↗ ODI 11623454 Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard … Look up ODI 11623454 at NHTSA ↗	2 ODI 11566220 Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash. Look up ODI 11566220 at NHTSA ↗ ODI 10823048 · 22,000 mi TAKATA RECALL TGE AIRBAGS LEFT MY PASENGER AND I WITH HURT CHESTS N WAS PAINFUL INSTEAD OF PROTECTIVE Look up ODI 10823048 at NHTSA ↗	6 ODI 10568488 · 5,899 mi WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARE… Look up ODI 10568488 at NHTSA ↗ ODI 10568490 · 5,950 mi WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. T… Look up ODI 10568490 at NHTSA ↗ ODI 11174721 · 54,500 mi I WAS PULLING OFF FROM THE GROCERY STORE AND MY CAR STALLED LIKE IT DIDNT WANTTO GO. SO I STOPPED AND PUT IT BACK IN PARK AND THEN STARTED TO PROCEED AGAIN....THATS WHEN I GOT ALL THE FLASHING ERRORS FOR MY AWD AND THE CHASSIS SYSTEM. THE REAR RIGHT ABS SENSOR IS THE PROBLEM PER THE DEALER. MY AWD ERROR LIGHT AND CHASSIS SYSTEM ERROR LIGHT ARE ON ALONG WITH THE ABS LIGHT. I'VE READ UP ON ALOT OF PEOPLES COMMENTS ABOUT THE SAME PROBLEM. THIS ISSUE NEEDS TO BE DEALT WITH WITH THE MANUFACTURER AS THIS SEEMS TO HAPPEN MORE OFTEN AFTER THE WARRANTY… Look up ODI 11174721 at NHTSA ↗	7 ODI 10956431 · 4,000 mi THIS VEHICLE HAS AN ELECTRONIC BRAKING SYSTEM THAT HAS MADE THIS CAR HANDLE ERRATICALLY AND EXTREMELY UNSAFE IN TRAFFIC SITUATIONS. WHILE TRAVELING AT SPEED IF TRAFFIC IN FRONT OF YOU HAPPENS TO BRAKE OR SWERVE IN FRONT OF YOU THIS CAR WILL BRAKE UNCONTROLLABLY WITHOUT NOTICE MAKING IT NEARLY IMPOSSIBLE TO AVOID A COLLISION OR CHANGE LANES TO MANEUVER AROUND ON OBSTACLE OR CAR. MYSELF AND MY WIFE ARE VERY SCARED TO DRIVE THIS CAR AND IN FREEWAY TRAFFIC YOU CANNOT SAFELY CHANGE LANES. WE FEEL IT IS ONLY A MATTER OF TIME BEFORE THIS POORLY DESIGN… Look up ODI 10956431 at NHTSA ↗ ODI 11566220 Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash. Look up ODI 11566220 at NHTSA ↗ ODI 11101056 · 8,000 mi TL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI… Look up ODI 11101056 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

83 mentions · 17.0% of complaints

Median mileage: 53,500 mi (46 usable records).

ODI 10552737 · 214 mi

Look up ODI 10552737 at NHTSA ↗

ODI 10556266 · 1,000 mi

Look up ODI 10556266 at NHTSA ↗

ODI 10558751 · 1,079 mi

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING SYSTEM FAILED. THE CONTACT STATED THAT WHEN HE TURNED THE STEERING WHEEL TO THE LEFT IT CONTINUED TO DRIVE STRAIGHT. THE IDENTICAL FAILURE OCCURRED WHEN THE CONTACT SHIFT THE VEHICLE INTO PARK. THE WARNING LIGHTS ALSO ILLUMINATED. THE DEALER TOWED THE VEHICLE FROM A PARKING LOT; HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1079.

Look up ODI 10558751 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

35 mentions · 7.2% of complaints

Median mileage: 4,300 mi (26 usable records).

ODI 10552737 · 214 mi

Look up ODI 10552737 at NHTSA ↗

ODI 10557277 · 3,600 mi

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STARTED THE VEHICLE AND THE CHASSIS CONTROL SYSTEM ERROR SENSOR LIGHT ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE THE POWER STEERING MALFUNCTIONED MAKING THE VEHICLE DIFFICULT TO TURN THE STEERING WHEEL. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THEY WERE AWARE OF THE PROBLEM WITH THE VEHICLE AND SHE SHOULD TURN THE VEHICLE OFF AND BACK ON TO REMEDY THE PROBLEM. THE CONTACT TURNED THE VEHICLE OFF AND ON BUT THE FAILURE CONTINUED TO OCCUR. THERE WAS NO DIAGNOSTIC T…

Look up ODI 10557277 at NHTSA ↗

ODI 10558567 · 1,567 mi

SAME ISSUE AS A COMPLAINT PREVIOUSLY POSTED ON YOUR SITE RE: 2014 INFINITI Q50: STARTED THE VEHICLE AND THE CHASSIS CONTROL SYSTEM ERROR SENSOR LIGHT ILLUMINATED. WHEN ATTEMPTING TO DRIVE THE VEHICLE THE POWER STEERING MALFUNCTIONED MAKING THE VEHICLE DIFFICULT TO TURN THE STEERING WHEEL. WILL CONTACT DEALER FOR SERVICE WE WERE NOT AWARE OF ANY NHTSA RECALL CAMPAIGN 13V588000(STEERING); HOWEVER, THE DEFECT APPEARS TO BE THE SAME AS THE RECALL. *TR

Look up ODI 10558567 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

31 mentions · 6.4% of complaints

Median mileage: 54,500 mi (11 usable records).

ODI 11174721 · 54,500 mi

I WAS PULLING OFF FROM THE GROCERY STORE AND MY CAR STALLED LIKE IT DIDNT WANTTO GO. SO I STOPPED AND PUT IT BACK IN PARK AND THEN STARTED TO PROCEED AGAIN....THATS WHEN I GOT ALL THE FLASHING ERRORS FOR MY AWD AND THE CHASSIS SYSTEM. THE REAR RIGHT ABS SENSOR IS THE PROBLEM PER THE DEALER. MY AWD ERROR LIGHT AND CHASSIS SYSTEM ERROR LIGHT ARE ON ALONG WITH THE ABS LIGHT. I'VE READ UP ON ALOT OF PEOPLES COMMENTS ABOUT THE SAME PROBLEM. THIS ISSUE NEEDS TO BE DEALT WITH WITH THE MANUFACTURER AS THIS SEEMS TO HAPPEN MORE OFTEN AFTER THE WARRANTY…

Look up ODI 11174721 at NHTSA ↗

ODI 11255221 · 53,000 mi

FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR.

Look up ODI 11255221 at NHTSA ↗

ODI 11628951

I was stopped at a stop sign and pulled out into an intersection and lost power.

Look up ODI 11628951 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

18 mentions · 3.7% of complaints

Median mileage: 78,364 mi (9 usable records).

ODI 10992028 · 78,364 mi

IT STARTED WITH A FLAT TIRE AND THE PSI LIGHT LITE UP ON BOARD AND FLAT TIRE ALSO, HAD THE FLAT TIRE FIXED AND TOOK CAR TO THE SHOP WHERE I GOT TIRES REPLACED, WITHIN A YEAR OF OWNERSHIP, REPLACED DUE TO THEM BEING BUBBLED GM REPLACED THEM FOR FREE; TOOK CAR TO (JUST TIRES GM RECOMMENDATION) WITH FREE TIRE BALANCE AND ROTATION AND THEY ALSO DID FRONT END ALIGNMENT, AFTER THAT LIGHTS WAS STILL ON AND SHOP REP SAID TO DRIVE THE CAR A COUPLE MILES AND IT WOULD RESET ITSELF SO I DID AND STILL LIGHT WAS ON DROVE TO CHURCH ON 4 LANE HWY 85 N BOUND AN…

Look up ODI 10992028 at NHTSA ↗

ODI 11415700

ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKE…

Look up ODI 11415700 at NHTSA ↗

ODI 11463869 · 133,000 mi

The contact owns a 2014 Infiniti Q50. The contact stated while driving approximately 45 MPH, the vehicle independently decelerated to 10 MPH. The contact depressed the accelerator and observed that the RPMS was elevated however, the vehicle failed to respond. The contact pulled off the road into a parking lot and turned off the vehicle. The contact stated that when she restarted the vehicle, the vehicle jerked while driving and failed to exceed 20 MPH. The contact stated there was no warning light illuminated. The vehicle was taken to the local…

Look up ODI 11463869 at NHTSA ↗

Matching rule

Brake response concerns

14 mentions · 2.9% of complaints

Median mileage: 26,000 mi (11 usable records).

ODI 10896286 · 26,500 mi

MY 2014 INFINITI Q50 SPORT HAS AN UNRESOLVED REOCCURRING PROBLEM WERE AFTER APROX. 20 MILES OF DRIVING THE BRAKE PEDAL WILL SINK SUBSTANTIALLY TOWARDS THE FLOOR AFTER BRAKING. AS THE CAR WILL STILL STOP AFTER THE BRAKES ARE APPLIED THE BRAKING DISTANCE IS LONGER THAN NORMAL AND THE FEELING OF SECURITY IS GREATLY REDUCED. TO DATE THE CAR HAS BEEN BACK TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE. THE FIRST TIME A FULL BRAKE JOB WAS PERFORMED AT MY EXPENSE. WITHIN A COUPLE MONTHS OF THE BRAKE JOB THE PROBLEM CAME BACK. THE CAR WAS RETURNED TO TH…

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ODI 10926177 · 26,000 mi

REAR BRAKE PAD LIFE IS DANGEROUSLY SHORT. I BEGAN TO EXPERIENCE SQUEALING AND VIBRATION UPON BRAKING AFTER ONLY 25,000 MILES. THERE IS NO SUGGESTED REPLACEMENT INTERVAL SO I COULD EASILY SEE SOMEONE IGNORING THE SYMPTOMS OR PUTTING OFF THE PAD REPLACEMENT (MOST PEOPLE EXPECT PADS TO LAST AT LEAST 30,000 MILES). THERE ARE ALSO NO WEAR SENSORS FOR THE REAR BRAKES. SOMEONE COULD EASILY WEAR THROUGH THE PADS AND HAVE A DANGEROUS REAR BRAKE FAILURE SINCE THERE IS NO DISCLOSURE PROVIDED BY INFINITI OF HOW SHORT THE REAR PAD LIFE REALLY IS.

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ODI 11190493 · 72,000 mi

MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE…

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Matching rule

Battery drain and no-start mentions

1 mentions · 0.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11391030

VEHICLE WOULD NOT START AND DETERMINED THAT BATTERY WAS DEAD. ARRANGED FOR JUMP START (THROUGH MY ROADSIDE ASSISTANCE PROGRAM) BUT VEHICLE WOULD STILL NOT START. HAD VEHICLE TOWED TO INFINITI DEALERSHIP. THEY FIGURED OUT A WAY TO CHARGE CAR (WASN'T ACCESSIBLE VIA FRONT HOOD SINCE A HYBRID) AND FOUND A WAY TO OPEN TRUCK TO DIRECT ACCESS AND CHARGE BATTERY. UPON CAR STARTING, VARIOUS ERROR CODES APPEARED. CAR DEALERSHIP HAD NO KNOWLEDGE OF WHAT THEY MEANT AS THEY HAD NOT SEEN THEM BEFORE. I CONTACTED INFINITI CORPORATE AND THEY ASSOCIATED THE COD…

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