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U.S. public vehicle records

1998 Infiniti QX4 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

29 owner complaints analyzed

2 distinct recall campaigns

159,000 mi median reported failure mileage

Scope: 1998 model year. Data updated: . 16 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 6 of 29 complaints (20.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior724.1%
Braking behavior517.2%
Transmission and shifting13.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
6
Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap
4
Suspension
4
Suspension:Front
4
Structure:Body
3
Vehicle Speed Control
3
Air Bags
2
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
2
Component breakdown data
CategoryCount
Steering6
Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap4
Suspension4
Suspension:Front4
Structure:Body3
Vehicle Speed Control3
Air Bags2
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip2

Steering: 6; Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap: 4; Suspension: 4; Suspension:Front: 4; Structure:Body: 3; Vehicle Speed Control: 3; Air Bags: 2; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
3
100,000 to 149,999
2
150,000 and above
9
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9993
100,000 to 149,9992
150,000 and above9

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 9

150,000 and above miles has the most reports with usable mileage (9). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1998
2
1999
5
2000
1
2001
1
2003
1
2005
1
2008
1
2009
3
2011
7
2012
1
2013
2
2014
1
2016
1
2018
1
2019
1
Complaints over time data
CategoryCount
19982
19995
20001
20011
20031
20051
20081
20093
20117
20121
20132
20141
20161
20181
20191

1998: 2; 1999: 5; 2000: 1; 2001: 1; 2003: 1; 2005: 1; 2008: 1; 2009: 3; 2011: 7; 2012: 1; 2013: 2; 2014: 1; 2016: 1; 2018: 1; 2019: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 7 complaint narratives. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10286737 · 2009-10-08 (October 8, 2009)

TL*THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE LEFT STRUT APRON BROKE AND IT WAS COVERED WITH RUST WHICH CAUSED THE STEERING COUPLING TO SHEAR OFF. WHILE DRIVING APPROXIMATELY 5 MPH, HE TRIED TO MAKE A TURN AND THE STEERING WHEEL DID NOT RESPOND. THE VEHICLE WAS TOWED TO A SERVICE STATION. HE ALSO NOTICED THAT WHEN DRIVING OVER POT HOLES THERE WAS LIMITED STABILITY IN THE STEERING WHEEL; ALTHOUGH, THE SHOCKS AND STRUTS WERE REPLACED PRIOR TO THE FAILURE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND …

Owner-reported narrative. 135,000 miles reported. Look up ODI 10286737 at NHTSA ↗

Owner report 10376467 · 2011-01-13 (January 13, 2011)

FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT ASSOCIATION WITH NHTSA RECALL NUMBER 07V435000. INSUFFICIENT PROTECTION OF FRAME FROM ABNORMAL AND PREMATURE CORROSION AND ROT; RESULTANT CATASTROPHIC …

Owner-reported narrative. 191,000 miles reported. Look up ODI 10376467 at NHTSA ↗

Owner report 708607 · 1999-07-14 (July 14, 1999)

DEALER HAS ATTEMPTED REPAIRS OF EMISSION SYSTEM. PROBLEMS STILL KEEP OCCURRING. ADDITIONALLY, AFTER DEALER ROTATED AND BALANCED WHEELS/TIRES, VEHICLE NOW HAS DISTINCT SHIMMY, BRAKE PROBLEMS, AND RAPPING IN STEERING SHAFT. AN INDEPENDENT CHECK REVEALED AND REPAIRED WHEEL BALANCE AS INCORRECT WEIGHTS WERE ADDED. HOWEVER, INDEPENDENT DEALER THEORIZES THAT BRAKE ROTORS MAY HAVE BEEN WARPED BY CENTRAL INFINITI. ADDITIONALLY, THERE APPEARS TO BE EXCESSIVE WEAR IN BOTH THE SUSPENSION AND STEERING SYSTEM.

Owner-reported narrative. Look up ODI 708607 at NHTSA ↗

Owner report 10122012 · 2005-05-24 (May 24, 2005)

MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DURING THE FIRST YEAR THE TIRES HAD TO BE REPLACED,I CONTACTED INFINITY AND LEARNED THAT TIRES THAT COME WITH NEW VEHICLES WERE NOT WARANTEED.THIS IS MY …

Owner-reported narrative. 86,000 miles reported. Look up ODI 10122012 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

29 unique complaints in this selection. Analysis snapshot: 2026-09-30.

55.2%Usable mileage16 / 29 records
93.1%Valid incident date27 / 29 records
100.0%Valid filing date29 / 29 records
93.1%Ordered incident and filing dates27 / 29 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199719981999200020012002200320042006
Suspension
1533.3%
ODI 10334939 · 150,000 mi

SIDE TO SIDE VEHICLE SHAKE. AT SPEEDS OVER 40 MPH ANY BUMP WILL SEND THE CAR INTO A VIOLENT SHAKE THAT CAN ONLY BE STOPPED BY APPLYING THE BRAKES. I REPLACED STRUTS, BALANCED TIRES AND HAD WHEEL ALIGNMENT, YET THE PROBLEM PERSISTS. *TR

Look up ODI 10334939 at NHTSA ↗

413.8%
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

716.3%
ODI 10393288 · 99,500 mi

I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBLEM, ALTHOUGH IT'S LESS SEVERE. I HAVE PHOTOS AND VIDEO. THEY WANTED OVER $6,000 TO FIX IT. INSURANCE WOULDN'T COVER IT SO I TOOK IT BACK TO INFINITI.…

Look up ODI 10393288 at NHTSA ↗

725.0%
ODI 10399030 · 125,890 mi

TOOK MY 2000 INFINITI QX4 IN FOR AN OIL CHANGE AT LOCAL NISSAN DEALER. SERVICE DEPT TOLD ME THAT THE FRAME WAS RUSTED SO BADLY THAT IT WAS NO LONGER SAFE TO DRIVE. THE HOLE THEY FOUND WAS THE SIZE OF MY FIST LOCATED ON THE FRAME DIRECTLY BEHIND THE PASSENGER SIDE FRONT WHEEL. THE VEHICLE WAS SOLD TO ME 5 MONTHS PREVIOUS FROM A FORD DEALERSHIP WITH A SMALL WARRANTY. THE FRAME ISSUE WAS NOT DISCLOSED AT TIME OF SALE. THE VEHICLE HAD PERFORMANCE PROBLEMS SUCH AS WOBBLING AND SHAKING AFTER 55 MPH. I HAD PURCHASED NEW TIRES HOPING TO ALLEVIATE PRO…

Look up ODI 10399030 at NHTSA ↗

1013.7%
ODI 10425392 · 175,000 mi

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT UNTIL NOVEMBER FOR REPAIRS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

Look up ODI 10425392 at NHTSA ↗

1027.0%
ODI 10475394 · 89,445 mi

TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH, THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE SERVICE ENGINE WARNING LIGHT ALSO ILLUMINATED SHORTLY AFTERWARD. THE STEERING WHEEL THEN BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE STEERING FAILED AND THAT THE VEHICLE WAS TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (STEERING:COLUMN ). AS A RESULT OF THE SUSPENSION FAILURE, THE ANTI-LOCK BRAKING SYSTEM HAD ALSO FAILED. …

Look up ODI 10475394 at NHTSA ↗

315.0%
ODI 10446380 · 123,000 mi

PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB

Look up ODI 10446380 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
1022.2%
ODI 10379960 · 150,000 mi

TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TRAVELING 50 MPH OR MORE AND IT HIT A BUMP, THE STEERING BECAME UNSTABLE. THE STEERING WHEEL BEGAN TO SHAKE AND THE CONTACT FELT AS IF HE WOULD LOSE CONTROL. THE CONTACT REPLACED THE STRUTS AND SHOCKS TWICE AND HAD THE LOWER TIE ROD, TIRE AND STEERING RACK REPLACED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 210,000.

Look up ODI 10379960 at NHTSA ↗

620.7%
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

920.9%
ODI 10380966 · 135,000 mi

I HAVE A 1999 INFINITI QX4, WHICH OVERALL HAS BEEN A STURDY VEHICLE. HOWEVER, OVER THE PAST FEW YEARS WE HAVE REPLACED BOTH FRONT STRUT TOWERS & ASSOCIATED PARTS, LAST YEAR HAD TO REPLACE THE ENTIRE STEERING COLUMN & JUST HAD IN THE SHOP FOR ENGINE RELATED ISSUES. IT'S GOING BACK IN THE SHOP TOMORROW AS IT SEEMS IT NOW HAS TRANSMISSION ISSUES. THE STRUT & STEERING COLUMN REPAIRS WERE HUNDREDS OF DOLLARS EACH. *LN

Look up ODI 10380966 at NHTSA ↗

517.9%
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

68.2%
ODI 10381299 · 162,000 mi

TL* THE CONTACT OWNS A 2001 INFINITI QX4. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 162,000.

Look up ODI 10381299 at NHTSA ↗

718.9%
ODI 10381532 · 76,476 mi

MY SUV IS QX4 MODEL 2002, ID# [XXX], THE STEERING COLUMN IS THE TROUBLE. IT WAS MAKING SQUEAKING NOISE FOR LAST SEVERAL YEARS, REPAIRED AGAIN AND AGAIN AND AGAIN BY INFINITY OF MEMPHIS, PAYING MYSELF, BUT THE NOISE WILL NOT GO AWAY, BUT WAS TOLD BY INFINITY OF MEMPHIS, NOT TO WORRY ABOUT IT, AS, THEIR COMPUTER SAYS, MY CAR IS OK. WE ALWAYS TAKE OUR CAR FOR SERVICING THERE ONLY AS WE LIVE IN MEMPHIS AND THEY ARE MY DEALER. ON 2/9/2011 PM, WHILE DRIVING STRAIGHT, THE STEERING DID NOT ACT RIGHT. THE CAR TURNED LEFT, HIT THE CURB, BARELY MISSING …

Look up ODI 10381532 at NHTSA ↗

210.0%
ODI 10399646 · 95,000 mi

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

Look up ODI 10399646 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
12.2%
ODI 10437883 · 150,000 mi

TL* THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V244000 (SUSPENSION:FRONT). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT IN ADDITION TO THE FAILURE BEING ADDRESSED IN THE RECALL, THE FRONT PORTION OF THE FRAME WAS ALSO SUFFERING FROM RUST AND CORROSION. THE CONTACT WAS INFORMED THAT THE ADDITIONAL FAILURES WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS BEING REPAIRED UNDER THE RECALL, BUT THE ADDITIONAL FAILUR…

Look up ODI 10437883 at NHTSA ↗

310.3%
ODI 10533854 · 90,000 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 9/4/13 *CN

Look up ODI 10533854 at NHTSA ↗

37.0%
ODI 10343710 · 225,002 mi

THE VEHICLE IS DRIVEN EXCLUSIVELY BY MY WIFE. SHE COMPLAINED TO ME OF A RUMBLING NOISE WHEN TURNING THE STEERING WHEEL. I INVESTIGATED. I DROVE THE CAR UP & DOWN OUR STREET AND CONFIRMED THE NOISE. WHILST SOMEONE WAS TURNING THE WHEEL BACK & FORTH WHILE THE VEHICLE WAS PARKED, I FOLLOWED THE NOISE TO ITS SOURCE. I DISCOVERED THAT THE LEFT FRONT APRON HAD BROKEN LOOSE FROM THE FRAME AND WAS MAKING CONTACT WITH THE STEERING SHAFT. A FURTHER LOOK SHOWED THAT WHERE THE SEAMS OF THE APRON AND RAILS STRUCTURES WERE ROTTED APART WHERE THEY MET. …

Look up ODI 10343710 at NHTSA ↗

725.0%
ODI 10462827

UNUSUALLY HIGH AMOUNT OF, RUST & CORROSION (LARGE ROTTED OUT HOLES) ON EXTERIOR FRONT FENDERS, BOTH DRIVER SIDE AND PASSENGER. I BELEIVE IT IS RELATED TO MOST RECENT RECAL IN REGARDS TO FRONT WHEEL WELLS IN HIGH SALT LOCATIONS OF THE COUNTRY. DEALER WOULD NOT FIX THE RUST, WHEN I WENT IN FOR THAT RECALL. NO OTHER RUST ON VEHICLE, ONLY THOSE AREAS OF FRONT FENDERS, WHICH HAPPEN TO BE RIGHT NEXT TO DEFECTIVE WHEELS WELL / STRUT HOUSING AREA, THAT WAS THE REASON FOR THE MOST RECENT RECALL! THE RUST / CORROSION, IS ON THE IDENTICAL LOCATION ON E…

Look up ODI 10462827 at NHTSA ↗

912.3%
ODI 10347303 · 110,000 mi

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED FRONT DRIVER SIDE WHEEL WELL RUSTED AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE SHOCK PUSHED UP FROM THE LEFT FRONT OF THE VEHICLE AND PUSHED AGAINST THE MASTER CYLINDER WHICH BROKE THE STEERING SHAFT, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED THAT THE FAILURE WAS BEYOND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000.

Look up ODI 10347303 at NHTSA ↗

38.1%
ODI 10552225 · 146,000 mi

THE FRAME OF THE CAR IS RUSTED OUT, MAKING THE TRUCK UNSAFE FOR DRIVING. THE RUST IS ALSO NOTICED ON THE RUNNING BOARDS, AND A LARGE PORTION OF THE REAR SUSPENSION SYSTEM. I HAVE HAD THE RECALL FIX APPLIED ON THE PASSENGER SIDE, HOWEVER RUST IS SPREADING LIKE WILD FIRE THROUGHOUT THE ENTIRE FRAME. *TR

Look up ODI 10552225 at NHTSA ↗

315.0%
ODI 10630249 · 98,050 mi

RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW COME THESE ARE IN SUCH BAD CONDITION? WHY DON'T INFINITI HAVE REPLACEMENTS FOR THEM ALONE AND NOT THE WHOLE RUNNING BOARD FOR OVER $1300 PER SIDE! THAT'S INSANE AND NO ONE IS GOING TO PAY THAT FOR A 11+ YEAR OLD SUV! *TR

Look up ODI 10630249 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension:Front
36.7%
ODI 10379931 · 135,000 mi

THE FRONT DRIVER SIDE STRUT TOWER RUSTED OUT ON MY 1997 INFINITI QX4. PART OF THE STRUT TOWER SHEARED, CREATING AN OBSTRUCTION THAT INTERFERED WITH VEHICLE STEERING. I WAS NOTIFIED OF THIS PROBLEM BY MY MECHANIC AFTER I ASKED HIM TO INSPECT THE SHOCKS AND STRUTS TO SEE IF THEY NEEDED TO BE REPLACED. MY MECHANIC ADVISED ME TO PARK THE CAR UNTIL IT COULD BE REPAIRED SINCE IT WAS NOT SAFE TO DRIVE. *TR

Look up ODI 10379931 at NHTSA ↗

413.8%
ODI 10274509

CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND NEAR THE DETACHMENT OF THE RIGHT FRONT STRUT TOWER FROM THE FRAME AND THAT THE FRAME IN THE GENERAL AREA OF THE FRONT END AND THE STRUT TOWERS WERE BAD…

Look up ODI 10274509 at NHTSA ↗

716.3%
ODI 10343710 · 225,002 mi

THE VEHICLE IS DRIVEN EXCLUSIVELY BY MY WIFE. SHE COMPLAINED TO ME OF A RUMBLING NOISE WHEN TURNING THE STEERING WHEEL. I INVESTIGATED. I DROVE THE CAR UP & DOWN OUR STREET AND CONFIRMED THE NOISE. WHILST SOMEONE WAS TURNING THE WHEEL BACK & FORTH WHILE THE VEHICLE WAS PARKED, I FOLLOWED THE NOISE TO ITS SOURCE. I DISCOVERED THAT THE LEFT FRONT APRON HAD BROKEN LOOSE FROM THE FRAME AND WAS MAKING CONTACT WITH THE STEERING SHAFT. A FURTHER LOOK SHOWED THAT WHERE THE SEAMS OF THE APRON AND RAILS STRUCTURES WERE ROTTED APART WHERE THEY MET. …

Look up ODI 10343710 at NHTSA ↗

27.1%
ODI 10381258 · 130,600 mi

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE MORE BUMPS HE DROVE OVER, THE LOUDER THE NOISE BECAME. THE VEHICLE WAS TAKEN TO A DEALER AND THEY INFORMED HIM THAT THE LOWER CONTROL ARM HAD RUSTED AND THEY WERE UNABLE TO REPAIR THE VEHICLE DUE TO THE SEVERITY OF THE CORROSION. THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN, HE COULD HAVE EXPERIENCED A DEADLY CRASH. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS PAID CASH TO JUNK THE …

Look up ODI 10381258 at NHTSA ↗

22.7%
ODI 10404529 · 70,000 mi

FRONT DRIVER SIDE STRUT TOWER HOUSING CORROSION CAUSING HOUSING TO BREAK(DAMAGE). I WAS DRIVING AND WHILE EXITING THE HIGHWAY I HEARD A BIG NOISE AND THE STEERING WHEEL WAS HARD TO TURN. I DROVE MY 2001 INFINITY QX4 TO A AUTO SHOP AND THEY SAID THE TOWER HOUSING WAS DAMAGE IT WILL CAUSE ME $1800 TO FIX BECAUSE THEY HAVE TO INSTALL NEW TOWER SO I FIX IT. *TR

Look up ODI 10404529 at NHTSA ↗

25.4%
ODI 10424914

2002 INFINITI QX4. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SIDE STRUT TOWER HOUSING *TGW THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, BECAUSE OF THE FAILED PART. HE IS SEEKING REIMBURSEMENT FOR THE REPAIRS. *JB THE CONSUMER STATED THE REPAIRS WERE COMPLETED PRIOR TO HIM BEING AWARE OF THE RECALL. UPDATED 12/06/11

Look up ODI 10424914 at NHTSA ↗

315.0%
ODI 10261720

WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER C…

Look up ODI 10261720 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Frame And Members
00.0%

No examples available for this selection.

26.9%
ODI 10376467 · 191,000 mi

FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT ASSOCIATION WITH NHTSA RECALL NUMBER 07V435000. INSUFFICIENT PROTECTION OF FRAME FROM ABNORMAL AND PREMATURE CORROSION AND ROT; RESULTANT CATASTROPHIC …

Look up ODI 10376467 at NHTSA ↗

49.3%
ODI 10343710 · 225,002 mi

THE VEHICLE IS DRIVEN EXCLUSIVELY BY MY WIFE. SHE COMPLAINED TO ME OF A RUMBLING NOISE WHEN TURNING THE STEERING WHEEL. I INVESTIGATED. I DROVE THE CAR UP & DOWN OUR STREET AND CONFIRMED THE NOISE. WHILST SOMEONE WAS TURNING THE WHEEL BACK & FORTH WHILE THE VEHICLE WAS PARKED, I FOLLOWED THE NOISE TO ITS SOURCE. I DISCOVERED THAT THE LEFT FRONT APRON HAD BROKEN LOOSE FROM THE FRAME AND WAS MAKING CONTACT WITH THE STEERING SHAFT. A FURTHER LOOK SHOWED THAT WHERE THE SEAMS OF THE APRON AND RAILS STRUCTURES WERE ROTTED APART WHERE THEY MET. …

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27.1%
ODI 10359139 · 215,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH OVER A ROAD BUMP WHEN THE VEHICLE EXHIBITED AN UNUSUAL HOLLOW NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE A FRAME HAD ROTTED OUT NEAR THE STRUTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE STEERING SHAFT ASSEMBLY WOULD NEED REPLACING. THE CONTACT STATED HE ADVISED THE DEALER THAT THE A FRAME WAS ROTTED AND WAS PUSHING AGAINST THE STEERING SHAFT, CAUSING THE FAILURE. THE CONTAC…

Look up ODI 10359139 at NHTSA ↗

45.5%
ODI 10391936

2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB

Look up ODI 10391936 at NHTSA ↗

00.0%

No examples available for this selection.

15.0%
ODI 10261720

WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER C…

Look up ODI 10261720 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
24.4%
ODI 10825232 · 105,460 mi

ALL 1997 THRU 2003 FRAME SUSPENSION, SUSPENSION BODY PANELS WERE IMPROPERLY UNDERCOATED TO PREVENT RUSTING. WARNING WAS ISSUED IN 2011, AS THIRD OWNER OF VEHICLE, I WAS NEVER NOTIFIED. CAUSING IMMINENT BODY HARM AND POSSIBLY DEATH. INFINITY WAS TOTALLY RESPONSIBLE FOR FOLLOW THRU, AND SHOULD BE HELD RESPONSIBLE FOR MY $20,000 LOSS, NOT TO MENTION RISK TO MY LIFE. THANKS A LOT YOU MONEY MONGERS! YOU SHOULD BE HELD RESPONSIBLE FOR FAILURE OF NOTIFICATION.

Look up ODI 10825232 at NHTSA ↗

13.4%
ODI 11242762 · 230,000 mi

WHEN YOU LET OFF THE GAS PEDDLE THE REAREND STARTS A VIOLENTLY SHAKEING BACK AND FORTH AND WILL CAUSE YOU TO DRIVE OVER SOMETHING OR SOMEONE DUE TO DEFECTIVE BUSHINGS!!!HOW CAN THEY SELL US CRAP THAT CAN COST THE LIVES OF SO MANY PEOPLE AND NOT HONOR A RECALL ON REAR BUSHINGS...I NEARLY SHUT DOWN THE INTERSTATE ON MY LAST DRIVE......

Look up ODI 11242762 at NHTSA ↗

24.7%
ODI 10393288 · 99,500 mi

I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBLEM, ALTHOUGH IT'S LESS SEVERE. I HAVE PHOTOS AND VIDEO. THEY WANTED OVER $6,000 TO FIX IT. INSURANCE WOULDN'T COVER IT SO I TOOK IT BACK TO INFINITI.…

Look up ODI 10393288 at NHTSA ↗

310.7%
ODI 10462827

UNUSUALLY HIGH AMOUNT OF, RUST & CORROSION (LARGE ROTTED OUT HOLES) ON EXTERIOR FRONT FENDERS, BOTH DRIVER SIDE AND PASSENGER. I BELEIVE IT IS RELATED TO MOST RECENT RECAL IN REGARDS TO FRONT WHEEL WELLS IN HIGH SALT LOCATIONS OF THE COUNTRY. DEALER WOULD NOT FIX THE RUST, WHEN I WENT IN FOR THAT RECALL. NO OTHER RUST ON VEHICLE, ONLY THOSE AREAS OF FRONT FENDERS, WHICH HAPPEN TO BE RIGHT NEXT TO DEFECTIVE WHEELS WELL / STRUT HOUSING AREA, THAT WAS THE REASON FOR THE MOST RECENT RECALL! THE RUST / CORROSION, IS ON THE IDENTICAL LOCATION ON E…

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34.1%
ODI 11230627 · 115,000 mi

THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.

Look up ODI 11230627 at NHTSA ↗

25.4%
ODI 10874980

EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI

Look up ODI 10874980 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Equipment:Electrical:Radio/Tape Deck/Cd Etc.
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1216.4%
ODI 10169752 · 100,000 mi

BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME RESEARCH. AFTER VIEWING THE SERVICE MANUAL AND SEEING THE FAILED PARTS, YOU CAN SEE THE PARTS ARE MADE OF PLASTIC THAT WILL EVENTUALLY GET BRITTLE AN…

Look up ODI 10169752 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
00.0%

No examples available for this selection.

26.9%
ODI 10553142 · 4,200 mi

ON NOV.9 I WAS DRIVING HOME ON PATTERSONMILL RD. IN BARNWELL SC. A BUCK DEER HIT MY 1998 INFINITI QX4 I WENT OFF ROAD N HIT A TREE CUTTING IN HALF I WAS ABLE TO KICK OUT WINDSHIELD CRAWD OUT WENT TO NEIGHBORS HOME SHE CALLED FOR HELP MOREL TO STORY I HAVE A CRACK IN SKULL UNDER EYE CONTUSION AND CONCUSSION WITH CHRONIC PAIN UP DOWN MY SPINE I HAVE SURGERY ON MY ORBITAL FLOOR ON MONDAY PLEASE HELP ME CALL PLENTY LAWYERS BUT THEY DON'T HAVE THE EXPERIENCE TO HALIDE MY CASE MY DRIVER SIDE AIR BAG DIDN'T DEPLOY BUT PASSENGER SIDE DID I GOT HURT AND…

Look up ODI 10553142 at NHTSA ↗

12.3%
ODI 10436022 · 199,000 mi

TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012 *JS

Look up ODI 10436022 at NHTSA ↗

27.1%
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

00.0%

No examples available for this selection.

513.5%
ODI 10157654 · 56,000 mi

DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPAIRS.

Look up ODI 10157654 at NHTSA ↗

15.0%
ODI 11240866

I KEEP GETTING NOTICES ABOUT THIS AIRBAG RECALL, BUT THIS VEHICLE WAS DONATED TO HUDSON HIGH SCHOOL AND BROKEN DOWN FOR PARTS. THIS VEHICLE HASN'T BEEN ON THE ROAD FOR OVER 3 YEARS. PLEASE TAKE THIS OFF THE RECALL LIST.

Look up ODI 11240866 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering163,439–206,466 mi174,379 mi6
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

ODI 10406610 · 158,000 mi

AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.

Look up ODI 10406610 at NHTSA ↗

ODI 10409010 · 160,000 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 11V244000 (STEERING:COLUMN). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT FOR AN OWNER NOTIFICATION LETTER TO ARRIVE IN THE MAIL. AN OWNER NOTIFICATION LETTER NEVER ARRIVED IN THE MAIL. AN AUTHORIZED DEALER WAS AGAIN NOTIFIED AND THE CONTACT WAS INFORMED THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE O…

Look up ODI 10409010 at NHTSA ↗

Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And CapToo few reports for a range151,727 mi2 (sparse)
ODI 10267650 · 112,454 mi

TL*THE CONTACT OWNS A 1998 INIFINTI QX4. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL FOR A REPAIR THAT WAS PERFORMED IN JUNE OF 2007 AT HIS EXPENSE. HE IS CURRENTLY SEEKING REIMBURSEMENT FOR THE REPAIR; HOWEVER, THE MANUFACTURER WANTS TO ENSURE THAT THE REPAIRS WERE PERFORMED PROPERLY BEFORE PROVIDING COMPENSATION. THE CONTACT STATED THAT THE NEAREST DEALER IS TWO HOURS AWAY FROM HIS RESIDENCE. HE WOULD LIKE TO TAKE THE VEHICLE TO A NISSAN DEALER THAT IS LOCATED CLOSER TO HIM, BUT THE MANUFACTURER WILL NOT ALLOW THIS TO OCCUR. THE NHT…

Look up ODI 10267650 at NHTSA ↗

ODI 10376467 · 191,000 mi

FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT ASSOCIATION WITH NHTSA RECALL NUMBER 07V435000. INSUFFICIENT PROTECTION OF FRAME FROM ABNORMAL AND PREMATURE CORROSION AND ROT; RESULTANT CATASTROPHIC …

Look up ODI 10376467 at NHTSA ↗

SuspensionToo few reports for a range200,000 mi4 (sparse)
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

ODI 10406610 · 158,000 mi

AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.

Look up ODI 10406610 at NHTSA ↗

ODI 10472477 · 225,000 mi

I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE. ALL I KNOW IS THAT IT IS PRETTY RUSTED ON THE STRUT AREAS SINCE I CHECKED IF SOMETHING WAS BROKEN UNDER THE CAR. LOW SPEEDS AROUND 30MPH THE CAR DR…

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Suspension:FrontToo few reports for a range135,000 mi1 (sparse)
ODI 10286737 · 135,000 mi

TL*THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE LEFT STRUT APRON BROKE AND IT WAS COVERED WITH RUST WHICH CAUSED THE STEERING COUPLING TO SHEAR OFF. WHILE DRIVING APPROXIMATELY 5 MPH, HE TRIED TO MAKE A TURN AND THE STEERING WHEEL DID NOT RESPOND. THE VEHICLE WAS TOWED TO A SERVICE STATION. HE ALSO NOTICED THAT WHEN DRIVING OVER POT HOLES THERE WAS LIMITED STABILITY IN THE STEERING WHEEL; ALTHOUGH, THE SHOCKS AND STRUTS WERE REPLACED PRIOR TO THE FAILURE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND …

Look up ODI 10286737 at NHTSA ↗

Structure:BodyToo few reports for a range131,879 mi2 (sparse)
ODI 10533854 · 90,000 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 9/4/13 *CN

Look up ODI 10533854 at NHTSA ↗

ODI 10863087 · 173,757 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.

Look up ODI 10863087 at NHTSA ↗

Air BagsToo few reports for a range4,200 mi1 (sparse)
ODI 10553142 · 4,200 mi

ON NOV.9 I WAS DRIVING HOME ON PATTERSONMILL RD. IN BARNWELL SC. A BUCK DEER HIT MY 1998 INFINITI QX4 I WENT OFF ROAD N HIT A TREE CUTTING IN HALF I WAS ABLE TO KICK OUT WINDSHIELD CRAWD OUT WENT TO NEIGHBORS HOME SHE CALLED FOR HELP MOREL TO STORY I HAVE A CRACK IN SKULL UNDER EYE CONTUSION AND CONCUSSION WITH CHRONIC PAIN UP DOWN MY SPINE I HAVE SURGERY ON MY ORBITAL FLOOR ON MONDAY PLEASE HELP ME CALL PLENTY LAWYERS BUT THEY DON'T HAVE THE EXPERIENCE TO HALIDE MY CASE MY DRIVER SIDE AIR BAG DIDN'T DEPLOY BUT PASSENGER SIDE DID I GOT HURT AND…

Look up ODI 10553142 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2004: 0 complaints · 2006: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2004000
2006000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2004100
2006100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringFuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And CapSuspensionSuspension:FrontStructure:BodyVehicle Speed ControlAir BagsService Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Steering—0
3
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

ODI 10406610 · 158,000 mi

AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.

Look up ODI 10406610 at NHTSA ↗

ODI 10472477 · 225,000 mi

I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE. ALL I KNOW IS THAT IT IS PRETTY RUSTED ON THE STRUT AREAS SINCE I CHECKED IF SOMETHING WAS BROKEN UNDER THE CAR. LOW SPEEDS AROUND 30MPH THE CAR DR…

Look up ODI 10472477 at NHTSA ↗

0
1
ODI 10863087 · 173,757 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.

Look up ODI 10863087 at NHTSA ↗

000
Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap0—0
1
ODI 10274509

CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND NEAR THE DETACHMENT OF THE RIGHT FRONT STRUT TOWER FROM THE FRAME AND THAT THE FRAME IN THE GENERAL AREA OF THE FRONT END AND THE STRUT TOWERS WERE BAD…

Look up ODI 10274509 at NHTSA ↗

0000
Suspension
3
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

ODI 10406610 · 158,000 mi

AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.

Look up ODI 10406610 at NHTSA ↗

ODI 10472477 · 225,000 mi

I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE. ALL I KNOW IS THAT IT IS PRETTY RUSTED ON THE STRUT AREAS SINCE I CHECKED IF SOMETHING WAS BROKEN UNDER THE CAR. LOW SPEEDS AROUND 30MPH THE CAR DR…

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0—00000
Suspension:Front0
1
ODI 10274509

CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND NEAR THE DETACHMENT OF THE RIGHT FRONT STRUT TOWER FROM THE FRAME AND THAT THE FRAME IN THE GENERAL AREA OF THE FRONT END AND THE STRUT TOWERS WERE BAD…

Look up ODI 10274509 at NHTSA ↗

0—000
1
ODI 708607

DEALER HAS ATTEMPTED REPAIRS OF EMISSION SYSTEM. PROBLEMS STILL KEEP OCCURRING. ADDITIONALLY, AFTER DEALER ROTATED AND BALANCED WHEELS/TIRES, VEHICLE NOW HAS DISTINCT SHIMMY, BRAKE PROBLEMS, AND RAPPING IN STEERING SHAFT. AN INDEPENDENT CHECK REVEALED AND REPAIRED WHEEL BALANCE AS INCORRECT WEIGHTS WERE ADDED. HOWEVER, INDEPENDENT DEALER THEORIZES THAT BRAKE ROTORS MAY HAVE BEEN WARPED BY CENTRAL INFINITI. ADDITIONALLY, THERE APPEARS TO BE EXCESSIVE WEAR IN BOTH THE SUSPENSION AND STEERING SYSTEM.

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Structure:Body
1
ODI 10863087 · 173,757 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.

Look up ODI 10863087 at NHTSA ↗

000—000
Vehicle Speed Control00000—
1
ODI 542856

VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION WITH MULTIPLE VEHICLES, NO DEPLOYMENT OF AIR BAG DURING COLLISION.

Look up ODI 542856 at NHTSA ↗

0
Air Bags00000
1
ODI 542856

VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION WITH MULTIPLE VEHICLES, NO DEPLOYMENT OF AIR BAG DURING COLLISION.

Look up ODI 542856 at NHTSA ↗

—0
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip000
1
ODI 708607

DEALER HAS ATTEMPTED REPAIRS OF EMISSION SYSTEM. PROBLEMS STILL KEEP OCCURRING. ADDITIONALLY, AFTER DEALER ROTATED AND BALANCED WHEELS/TIRES, VEHICLE NOW HAS DISTINCT SHIMMY, BRAKE PROBLEMS, AND RAPPING IN STEERING SHAFT. AN INDEPENDENT CHECK REVEALED AND REPAIRED WHEEL BALANCE AS INCORRECT WEIGHTS WERE ADDED. HOWEVER, INDEPENDENT DEALER THEORIZES THAT BRAKE ROTORS MAY HAVE BEEN WARPED BY CENTRAL INFINITI. ADDITIONALLY, THERE APPEARS TO BE EXCESSIVE WEAR IN BOTH THE SUSPENSION AND STEERING SYSTEM.

Look up ODI 708607 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

1 patterns with matching reports.

Brake response concerns

1 mentions · 3.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 715301

ON 7 SEPERATE OCCASIONS OVER THE PAST YEAR THE CAR HAS ACCELLERATED SUDDENLY WHILE DRIVER WAS ATTEMPTING TO BRAKE. THE THROTTLING EFFECT HAS OCCURRED AT VARIOUS SPEEDS BETWEEN 5 AND 50 MPH, BUT ALWAYS WHEN ATTEMPTING TO BRAKE. THE PROBLEM HAS OCCURRED SINCE THE FIRST MONTH OF OWNERSHIP. ON ONE OCCASION I HAVE APPLIED BOTH FEET ON THE BRAKE PEDAL AT FULL FORCE AND THE VEHICLE STILL ACCELLERATED AND WOULD NOT SLOW DOWN UNTIL I KNOCKED IT INTO NEUTRAL. I HAVE HAD 3 DIFFERENT PEOPLE IN THE CAR WHEN THE INCIDENTS HAVE OCCURRED. THE CAR HAS BEEN…

Look up ODI 715301 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b