Auto Recall Watch
U.S. public vehicle records

2000 Infiniti QX4 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

28 owner complaints analyzed

3 distinct recall campaigns

183,000 mi median reported failure mileage

Scope: 2000 model year. Data updated: . 21 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure:Body is the most frequently named component, appearing in 7 of 28 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior725.0%
Braking behavior310.7%
Fuel system concerns27.1%
Electrical and battery issues13.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure:Body
7
Suspension
7
Steering
5
Fuel/Propulsion System
3
Unknown Or Other
3
Air Bags
2
Electrical System
2
Structure:Frame And Members
2
Component breakdown data
CategoryCount
Structure:Body7
Suspension7
Steering5
Fuel/Propulsion System3
Unknown Or Other3
Air Bags2
Electrical System2
Structure:Frame And Members2

Structure:Body: 7; Suspension: 7; Steering: 5; Fuel/Propulsion System: 3; Unknown Or Other: 3; Air Bags: 2; Electrical System: 2; Structure:Frame And Members: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
2
100,000 to 149,999
5
150,000 and above
14
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9992
100,000 to 149,9995
150,000 and above14

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 2; 100,000 to 149,999: 5; 150,000 and above: 14

150,000 and above miles has the most reports with usable mileage (14). 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2003
1
2004
1
2008
2
2009
1
2010
1
2011
6
2012
1
2013
1
2015
8
2016
2
2018
1
2019
1
2023
1
Complaints over time data
CategoryCount
20011
20031
20041
20082
20091
20101
20116
20121
20131
20158
20162
20181
20191
20231

2001: 1; 2003: 1; 2004: 1; 2008: 2; 2009: 1; 2010: 1; 2011: 6; 2012: 1; 2013: 1; 2015: 8; 2016: 2; 2018: 1; 2019: 1; 2023: 1

Pattern summary

Structure:Body leads the component reports. Steering behavior appears in 7 complaint narratives. Braking behavior appears in 3 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10359139 · 2010-10-04 (October 4, 2010)

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH OVER A ROAD BUMP WHEN THE VEHICLE EXHIBITED AN UNUSUAL HOLLOW NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE A FRAME HAD ROTTED OUT NEAR THE STRUTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE STEERING SHAFT ASSEMBLY WOULD NEED REPLACING. THE CONTACT STATED HE ADVISED THE DEALER THAT THE A FRAME WAS ROTTED AND WAS PUSHING AGAINST THE STEERING SHAFT, CAUSING THE FAILURE. THE CONTAC…

Owner-reported narrative. 215,000 miles reported. Look up ODI 10359139 at NHTSA ↗

Owner report 10390589 · 2011-03-18 (March 18, 2011)

INFINITI QX4 2000. WE TOOK THE VEHICLE IN FOR NORMAL SERVICE AND MAINTENANCE AND WERE INFORMED THAT THE VEHICLE HAS CRITICAL FRAME FAILURE DUE TO CORROSION ON FRONT LEFT DRIVERS SIDE WHEEL. EXCESSIVE CORROSION AND ROT TO FRONT APRON, FRAME AND MOUNTING BRACKETS. VEHICLE CANNOT BE REPAIRED AND IS DEEMED UNSAFE TO DRIVE DUE TO IMPENDING FAILURE, LOSS OF STEERING AND CONTROL. CONTACTED NISSAN CONSUMER HOTLINE AND THEY WERE AWARE OF THE PROBLEM BUT OFFERED NO ASSISTANCE SINCE NO INJURIES HAVE YET TO BE REPORTED. THERE IS AN OPEN INVESTIGATION…

Owner-reported narrative. 193,165 miles reported. Look up ODI 10390589 at NHTSA ↗

Owner report 10092017 · 2004-09-14 (September 14, 2004)

WHILE DRIVING BRAKES FAILED, MAKING IT HARD TO STOP THE VEHICLE. ALSO, TAIL LIGHTS WERE INOPERABLE. VEHICLE HAD BEEN TAKEN TO THE DEALER A TOTAL OF SIX TO EIGHT TIMES. WAS TOLD THERE WAS AN ELECTRICAL PROBLEM. *AK

Owner-reported narrative. Look up ODI 10092017 at NHTSA ↗

Owner report 10411581 · 2011-07-09 (July 9, 2011)

I WAS THE OWNER OF 2000 QX4 WITH THE STRUT TOWER HOUSING ON THE DRIVER SIDE CORRODING AWAY THAT CANNOT BE FIXED.ANY ONE WHO HAS THIS PROBLEM PLEASE BE AWARE THAT THE TOWER WILL PUSH UP AGAINST THE MASTER CYLINDER AND WILL CAUSE BRAKE FAILURE HAD TO TRADE THE CAR COULD ONLY 1.500.00 TRADE MILEAGE ON CAR 200500.8 IT WAS A GOOD CAR BEFORE THE CORROSION. *TR

Owner-reported narrative. 200,000 miles reported. Look up ODI 10411581 at NHTSA ↗

Owner report 10221212 · 2008-03-14 (March 14, 2008)

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE FUEL FILLER PIPE HAS A LARGE HOLE DUE TO RUST, WHICH CAUSED FUEL TO LEAK OUT OF IT WHEN FILLING UP THE FUEL TANK. THE CONTACT WAS UNAWARE OF THE DEFECT UNTIL HE RECEIVED A RECALL NOTICE FROM NISSAN. WITHIN THE SAME WEEK OF RECEIVING THE NOTICE, THE FAILURE BEGAN. HE CALLED HIS LOCAL NISSAN DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT WAS INFORMED THAT THEY WERE NOT AUTHORIZED TO REPAIR THE RECALL. HE CALLED THE MAIN CORPORATION AND WAS INFORMED THAT HE NEEDED TO TAKE THE VEHICLE TO THE MAIN NISS…

Owner-reported narrative. 110,000 miles reported. Look up ODI 10221212 at NHTSA ↗

Owner report 11242866 · 2019-08-09 (August 9, 2019)

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 11242866 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

28 unique complaints in this selection. Analysis snapshot: 2026-09-30.

75.0%Usable mileage21 / 28 records
96.4%Valid incident date27 / 28 records
100.0%Valid filing date28 / 28 records
96.4%Ordered incident and filing dates27 / 28 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component199719981999200020012002200320042006
Suspension
1533.3%
ODI 10334939 · 150,000 mi

SIDE TO SIDE VEHICLE SHAKE. AT SPEEDS OVER 40 MPH ANY BUMP WILL SEND THE CAR INTO A VIOLENT SHAKE THAT CAN ONLY BE STOPPED BY APPLYING THE BRAKES. I REPLACED STRUTS, BALANCED TIRES AND HAD WHEEL ALIGNMENT, YET THE PROBLEM PERSISTS. *TR

Look up ODI 10334939 at NHTSA ↗

413.8%
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

716.3%
ODI 10393288 · 99,500 mi

I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBLEM, ALTHOUGH IT'S LESS SEVERE. I HAVE PHOTOS AND VIDEO. THEY WANTED OVER $6,000 TO FIX IT. INSURANCE WOULDN'T COVER IT SO I TOOK IT BACK TO INFINITI.…

Look up ODI 10393288 at NHTSA ↗

725.0%
ODI 10399030 · 125,890 mi

TOOK MY 2000 INFINITI QX4 IN FOR AN OIL CHANGE AT LOCAL NISSAN DEALER. SERVICE DEPT TOLD ME THAT THE FRAME WAS RUSTED SO BADLY THAT IT WAS NO LONGER SAFE TO DRIVE. THE HOLE THEY FOUND WAS THE SIZE OF MY FIST LOCATED ON THE FRAME DIRECTLY BEHIND THE PASSENGER SIDE FRONT WHEEL. THE VEHICLE WAS SOLD TO ME 5 MONTHS PREVIOUS FROM A FORD DEALERSHIP WITH A SMALL WARRANTY. THE FRAME ISSUE WAS NOT DISCLOSED AT TIME OF SALE. THE VEHICLE HAD PERFORMANCE PROBLEMS SUCH AS WOBBLING AND SHAKING AFTER 55 MPH. I HAD PURCHASED NEW TIRES HOPING TO ALLEVIATE PRO…

Look up ODI 10399030 at NHTSA ↗

1013.7%
ODI 10425392 · 175,000 mi

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT UNTIL NOVEMBER FOR REPAIRS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

Look up ODI 10425392 at NHTSA ↗

1027.0%
ODI 10475394 · 89,445 mi

TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH, THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE SERVICE ENGINE WARNING LIGHT ALSO ILLUMINATED SHORTLY AFTERWARD. THE STEERING WHEEL THEN BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE STEERING FAILED AND THAT THE VEHICLE WAS TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (STEERING:COLUMN ). AS A RESULT OF THE SUSPENSION FAILURE, THE ANTI-LOCK BRAKING SYSTEM HAD ALSO FAILED. …

Look up ODI 10475394 at NHTSA ↗

315.0%
ODI 10446380 · 123,000 mi

PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB

Look up ODI 10446380 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
1022.2%
ODI 10379960 · 150,000 mi

TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TRAVELING 50 MPH OR MORE AND IT HIT A BUMP, THE STEERING BECAME UNSTABLE. THE STEERING WHEEL BEGAN TO SHAKE AND THE CONTACT FELT AS IF HE WOULD LOSE CONTROL. THE CONTACT REPLACED THE STRUTS AND SHOCKS TWICE AND HAD THE LOWER TIE ROD, TIRE AND STEERING RACK REPLACED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 210,000.

Look up ODI 10379960 at NHTSA ↗

620.7%
ODI 10403636 · 175,000 mi

HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I CO…

Look up ODI 10403636 at NHTSA ↗

920.9%
ODI 10380966 · 135,000 mi

I HAVE A 1999 INFINITI QX4, WHICH OVERALL HAS BEEN A STURDY VEHICLE. HOWEVER, OVER THE PAST FEW YEARS WE HAVE REPLACED BOTH FRONT STRUT TOWERS & ASSOCIATED PARTS, LAST YEAR HAD TO REPLACE THE ENTIRE STEERING COLUMN & JUST HAD IN THE SHOP FOR ENGINE RELATED ISSUES. IT'S GOING BACK IN THE SHOP TOMORROW AS IT SEEMS IT NOW HAS TRANSMISSION ISSUES. THE STRUT & STEERING COLUMN REPAIRS WERE HUNDREDS OF DOLLARS EACH. *LN

Look up ODI 10380966 at NHTSA ↗

517.9%
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

68.2%
ODI 10381299 · 162,000 mi

TL* THE CONTACT OWNS A 2001 INFINITI QX4. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 162,000.

Look up ODI 10381299 at NHTSA ↗

718.9%
ODI 10381532 · 76,476 mi

MY SUV IS QX4 MODEL 2002, ID# [XXX], THE STEERING COLUMN IS THE TROUBLE. IT WAS MAKING SQUEAKING NOISE FOR LAST SEVERAL YEARS, REPAIRED AGAIN AND AGAIN AND AGAIN BY INFINITY OF MEMPHIS, PAYING MYSELF, BUT THE NOISE WILL NOT GO AWAY, BUT WAS TOLD BY INFINITY OF MEMPHIS, NOT TO WORRY ABOUT IT, AS, THEIR COMPUTER SAYS, MY CAR IS OK. WE ALWAYS TAKE OUR CAR FOR SERVICING THERE ONLY AS WE LIVE IN MEMPHIS AND THEY ARE MY DEALER. ON 2/9/2011 PM, WHILE DRIVING STRAIGHT, THE STEERING DID NOT ACT RIGHT. THE CAR TURNED LEFT, HIT THE CURB, BARELY MISSING …

Look up ODI 10381532 at NHTSA ↗

210.0%
ODI 10399646 · 95,000 mi

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

Look up ODI 10399646 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
12.2%
ODI 10437883 · 150,000 mi

TL* THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V244000 (SUSPENSION:FRONT). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT IN ADDITION TO THE FAILURE BEING ADDRESSED IN THE RECALL, THE FRONT PORTION OF THE FRAME WAS ALSO SUFFERING FROM RUST AND CORROSION. THE CONTACT WAS INFORMED THAT THE ADDITIONAL FAILURES WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS BEING REPAIRED UNDER THE RECALL, BUT THE ADDITIONAL FAILUR…

Look up ODI 10437883 at NHTSA ↗

310.3%
ODI 10533854 · 90,000 mi

TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 9/4/13 *CN

Look up ODI 10533854 at NHTSA ↗

37.0%
ODI 10343710 · 225,002 mi

THE VEHICLE IS DRIVEN EXCLUSIVELY BY MY WIFE. SHE COMPLAINED TO ME OF A RUMBLING NOISE WHEN TURNING THE STEERING WHEEL. I INVESTIGATED. I DROVE THE CAR UP & DOWN OUR STREET AND CONFIRMED THE NOISE. WHILST SOMEONE WAS TURNING THE WHEEL BACK & FORTH WHILE THE VEHICLE WAS PARKED, I FOLLOWED THE NOISE TO ITS SOURCE. I DISCOVERED THAT THE LEFT FRONT APRON HAD BROKEN LOOSE FROM THE FRAME AND WAS MAKING CONTACT WITH THE STEERING SHAFT. A FURTHER LOOK SHOWED THAT WHERE THE SEAMS OF THE APRON AND RAILS STRUCTURES WERE ROTTED APART WHERE THEY MET. …

Look up ODI 10343710 at NHTSA ↗

725.0%
ODI 10462827

UNUSUALLY HIGH AMOUNT OF, RUST & CORROSION (LARGE ROTTED OUT HOLES) ON EXTERIOR FRONT FENDERS, BOTH DRIVER SIDE AND PASSENGER. I BELEIVE IT IS RELATED TO MOST RECENT RECAL IN REGARDS TO FRONT WHEEL WELLS IN HIGH SALT LOCATIONS OF THE COUNTRY. DEALER WOULD NOT FIX THE RUST, WHEN I WENT IN FOR THAT RECALL. NO OTHER RUST ON VEHICLE, ONLY THOSE AREAS OF FRONT FENDERS, WHICH HAPPEN TO BE RIGHT NEXT TO DEFECTIVE WHEELS WELL / STRUT HOUSING AREA, THAT WAS THE REASON FOR THE MOST RECENT RECALL! THE RUST / CORROSION, IS ON THE IDENTICAL LOCATION ON E…

Look up ODI 10462827 at NHTSA ↗

912.3%
ODI 10347303 · 110,000 mi

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED FRONT DRIVER SIDE WHEEL WELL RUSTED AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE SHOCK PUSHED UP FROM THE LEFT FRONT OF THE VEHICLE AND PUSHED AGAINST THE MASTER CYLINDER WHICH BROKE THE STEERING SHAFT, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED THAT THE FAILURE WAS BEYOND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000.

Look up ODI 10347303 at NHTSA ↗

38.1%
ODI 10552225 · 146,000 mi

THE FRAME OF THE CAR IS RUSTED OUT, MAKING THE TRUCK UNSAFE FOR DRIVING. THE RUST IS ALSO NOTICED ON THE RUNNING BOARDS, AND A LARGE PORTION OF THE REAR SUSPENSION SYSTEM. I HAVE HAD THE RECALL FIX APPLIED ON THE PASSENGER SIDE, HOWEVER RUST IS SPREADING LIKE WILD FIRE THROUGHOUT THE ENTIRE FRAME. *TR

Look up ODI 10552225 at NHTSA ↗

315.0%
ODI 10630249 · 98,050 mi

RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW COME THESE ARE IN SUCH BAD CONDITION? WHY DON'T INFINITI HAVE REPLACEMENTS FOR THEM ALONE AND NOT THE WHOLE RUNNING BOARD FOR OVER $1300 PER SIDE! THAT'S INSANE AND NO ONE IS GOING TO PAY THAT FOR A 11+ YEAR OLD SUV! *TR

Look up ODI 10630249 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Suspension:Front
36.7%
ODI 10379931 · 135,000 mi

THE FRONT DRIVER SIDE STRUT TOWER RUSTED OUT ON MY 1997 INFINITI QX4. PART OF THE STRUT TOWER SHEARED, CREATING AN OBSTRUCTION THAT INTERFERED WITH VEHICLE STEERING. I WAS NOTIFIED OF THIS PROBLEM BY MY MECHANIC AFTER I ASKED HIM TO INSPECT THE SHOCKS AND STRUTS TO SEE IF THEY NEEDED TO BE REPLACED. MY MECHANIC ADVISED ME TO PARK THE CAR UNTIL IT COULD BE REPAIRED SINCE IT WAS NOT SAFE TO DRIVE. *TR

Look up ODI 10379931 at NHTSA ↗

413.8%
ODI 10274509

CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND NEAR THE DETACHMENT OF THE RIGHT FRONT STRUT TOWER FROM THE FRAME AND THAT THE FRAME IN THE GENERAL AREA OF THE FRONT END AND THE STRUT TOWERS WERE BAD…

Look up ODI 10274509 at NHTSA ↗

716.3%
ODI 10343710 · 225,002 mi

THE VEHICLE IS DRIVEN EXCLUSIVELY BY MY WIFE. SHE COMPLAINED TO ME OF A RUMBLING NOISE WHEN TURNING THE STEERING WHEEL. I INVESTIGATED. I DROVE THE CAR UP & DOWN OUR STREET AND CONFIRMED THE NOISE. WHILST SOMEONE WAS TURNING THE WHEEL BACK & FORTH WHILE THE VEHICLE WAS PARKED, I FOLLOWED THE NOISE TO ITS SOURCE. I DISCOVERED THAT THE LEFT FRONT APRON HAD BROKEN LOOSE FROM THE FRAME AND WAS MAKING CONTACT WITH THE STEERING SHAFT. A FURTHER LOOK SHOWED THAT WHERE THE SEAMS OF THE APRON AND RAILS STRUCTURES WERE ROTTED APART WHERE THEY MET. …

Look up ODI 10343710 at NHTSA ↗

27.1%
ODI 10381258 · 130,600 mi

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE MORE BUMPS HE DROVE OVER, THE LOUDER THE NOISE BECAME. THE VEHICLE WAS TAKEN TO A DEALER AND THEY INFORMED HIM THAT THE LOWER CONTROL ARM HAD RUSTED AND THEY WERE UNABLE TO REPAIR THE VEHICLE DUE TO THE SEVERITY OF THE CORROSION. THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN, HE COULD HAVE EXPERIENCED A DEADLY CRASH. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS PAID CASH TO JUNK THE …

Look up ODI 10381258 at NHTSA ↗

22.7%
ODI 10404529 · 70,000 mi

FRONT DRIVER SIDE STRUT TOWER HOUSING CORROSION CAUSING HOUSING TO BREAK(DAMAGE). I WAS DRIVING AND WHILE EXITING THE HIGHWAY I HEARD A BIG NOISE AND THE STEERING WHEEL WAS HARD TO TURN. I DROVE MY 2001 INFINITY QX4 TO A AUTO SHOP AND THEY SAID THE TOWER HOUSING WAS DAMAGE IT WILL CAUSE ME $1800 TO FIX BECAUSE THEY HAVE TO INSTALL NEW TOWER SO I FIX IT. *TR

Look up ODI 10404529 at NHTSA ↗

25.4%
ODI 10424914

2002 INFINITI QX4. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SIDE STRUT TOWER HOUSING *TGW THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, BECAUSE OF THE FAILED PART. HE IS SEEKING REIMBURSEMENT FOR THE REPAIRS. *JB THE CONSUMER STATED THE REPAIRS WERE COMPLETED PRIOR TO HIM BEING AWARE OF THE RECALL. UPDATED 12/06/11

Look up ODI 10424914 at NHTSA ↗

315.0%
ODI 10261720

WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER C…

Look up ODI 10261720 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Frame And Members
00.0%

No examples available for this selection.

26.9%
ODI 10376467 · 191,000 mi

FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT ASSOCIATION WITH NHTSA RECALL NUMBER 07V435000. INSUFFICIENT PROTECTION OF FRAME FROM ABNORMAL AND PREMATURE CORROSION AND ROT; RESULTANT CATASTROPHIC …

Look up ODI 10376467 at NHTSA ↗

49.3%
ODI 10343710 · 225,002 mi

THE VEHICLE IS DRIVEN EXCLUSIVELY BY MY WIFE. SHE COMPLAINED TO ME OF A RUMBLING NOISE WHEN TURNING THE STEERING WHEEL. I INVESTIGATED. I DROVE THE CAR UP & DOWN OUR STREET AND CONFIRMED THE NOISE. WHILST SOMEONE WAS TURNING THE WHEEL BACK & FORTH WHILE THE VEHICLE WAS PARKED, I FOLLOWED THE NOISE TO ITS SOURCE. I DISCOVERED THAT THE LEFT FRONT APRON HAD BROKEN LOOSE FROM THE FRAME AND WAS MAKING CONTACT WITH THE STEERING SHAFT. A FURTHER LOOK SHOWED THAT WHERE THE SEAMS OF THE APRON AND RAILS STRUCTURES WERE ROTTED APART WHERE THEY MET. …

Look up ODI 10343710 at NHTSA ↗

27.1%
ODI 10359139 · 215,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH OVER A ROAD BUMP WHEN THE VEHICLE EXHIBITED AN UNUSUAL HOLLOW NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE A FRAME HAD ROTTED OUT NEAR THE STRUTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE STEERING SHAFT ASSEMBLY WOULD NEED REPLACING. THE CONTACT STATED HE ADVISED THE DEALER THAT THE A FRAME WAS ROTTED AND WAS PUSHING AGAINST THE STEERING SHAFT, CAUSING THE FAILURE. THE CONTAC…

Look up ODI 10359139 at NHTSA ↗

45.5%
ODI 10391936

2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB

Look up ODI 10391936 at NHTSA ↗

00.0%

No examples available for this selection.

15.0%
ODI 10261720

WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER C…

Look up ODI 10261720 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
24.4%
ODI 10825232 · 105,460 mi

ALL 1997 THRU 2003 FRAME SUSPENSION, SUSPENSION BODY PANELS WERE IMPROPERLY UNDERCOATED TO PREVENT RUSTING. WARNING WAS ISSUED IN 2011, AS THIRD OWNER OF VEHICLE, I WAS NEVER NOTIFIED. CAUSING IMMINENT BODY HARM AND POSSIBLY DEATH. INFINITY WAS TOTALLY RESPONSIBLE FOR FOLLOW THRU, AND SHOULD BE HELD RESPONSIBLE FOR MY $20,000 LOSS, NOT TO MENTION RISK TO MY LIFE. THANKS A LOT YOU MONEY MONGERS! YOU SHOULD BE HELD RESPONSIBLE FOR FAILURE OF NOTIFICATION.

Look up ODI 10825232 at NHTSA ↗

13.4%
ODI 11242762 · 230,000 mi

WHEN YOU LET OFF THE GAS PEDDLE THE REAREND STARTS A VIOLENTLY SHAKEING BACK AND FORTH AND WILL CAUSE YOU TO DRIVE OVER SOMETHING OR SOMEONE DUE TO DEFECTIVE BUSHINGS!!!HOW CAN THEY SELL US CRAP THAT CAN COST THE LIVES OF SO MANY PEOPLE AND NOT HONOR A RECALL ON REAR BUSHINGS...I NEARLY SHUT DOWN THE INTERSTATE ON MY LAST DRIVE......

Look up ODI 11242762 at NHTSA ↗

24.7%
ODI 10393288 · 99,500 mi

I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBLEM, ALTHOUGH IT'S LESS SEVERE. I HAVE PHOTOS AND VIDEO. THEY WANTED OVER $6,000 TO FIX IT. INSURANCE WOULDN'T COVER IT SO I TOOK IT BACK TO INFINITI.…

Look up ODI 10393288 at NHTSA ↗

310.7%
ODI 10462827

UNUSUALLY HIGH AMOUNT OF, RUST & CORROSION (LARGE ROTTED OUT HOLES) ON EXTERIOR FRONT FENDERS, BOTH DRIVER SIDE AND PASSENGER. I BELEIVE IT IS RELATED TO MOST RECENT RECAL IN REGARDS TO FRONT WHEEL WELLS IN HIGH SALT LOCATIONS OF THE COUNTRY. DEALER WOULD NOT FIX THE RUST, WHEN I WENT IN FOR THAT RECALL. NO OTHER RUST ON VEHICLE, ONLY THOSE AREAS OF FRONT FENDERS, WHICH HAPPEN TO BE RIGHT NEXT TO DEFECTIVE WHEELS WELL / STRUT HOUSING AREA, THAT WAS THE REASON FOR THE MOST RECENT RECALL! THE RUST / CORROSION, IS ON THE IDENTICAL LOCATION ON E…

Look up ODI 10462827 at NHTSA ↗

34.1%
ODI 11230627 · 115,000 mi

THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.

Look up ODI 11230627 at NHTSA ↗

25.4%
ODI 10874980

EXTREME CORROSION IN THE UNDERCARRIAGE PREVENTS US FROM DRIVING THE CAR. EVEN THOUGH INFINITI HAD A RECALL FOR THIS ISSUE WILL NOT HELP US. PURCHASED THIS CAR NEW AND WILL NEVER PURCHASE ANOTHER INFINITI

Look up ODI 10874980 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Equipment:Electrical:Radio/Tape Deck/Cd Etc.
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1216.4%
ODI 10169752 · 100,000 mi

BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME RESEARCH. AFTER VIEWING THE SERVICE MANUAL AND SEEING THE FAILED PARTS, YOU CAN SEE THE PARTS ARE MADE OF PLASTIC THAT WILL EVENTUALLY GET BRITTLE AN…

Look up ODI 10169752 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
00.0%

No examples available for this selection.

26.9%
ODI 10553142 · 4,200 mi

ON NOV.9 I WAS DRIVING HOME ON PATTERSONMILL RD. IN BARNWELL SC. A BUCK DEER HIT MY 1998 INFINITI QX4 I WENT OFF ROAD N HIT A TREE CUTTING IN HALF I WAS ABLE TO KICK OUT WINDSHIELD CRAWD OUT WENT TO NEIGHBORS HOME SHE CALLED FOR HELP MOREL TO STORY I HAVE A CRACK IN SKULL UNDER EYE CONTUSION AND CONCUSSION WITH CHRONIC PAIN UP DOWN MY SPINE I HAVE SURGERY ON MY ORBITAL FLOOR ON MONDAY PLEASE HELP ME CALL PLENTY LAWYERS BUT THEY DON'T HAVE THE EXPERIENCE TO HALIDE MY CASE MY DRIVER SIDE AIR BAG DIDN'T DEPLOY BUT PASSENGER SIDE DID I GOT HURT AND…

Look up ODI 10553142 at NHTSA ↗

12.3%
ODI 10436022 · 199,000 mi

TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012 *JS

Look up ODI 10436022 at NHTSA ↗

27.1%
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

00.0%

No examples available for this selection.

513.5%
ODI 10157654 · 56,000 mi

DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPAIRS.

Look up ODI 10157654 at NHTSA ↗

15.0%
ODI 11240866

I KEEP GETTING NOTICES ABOUT THIS AIRBAG RECALL, BUT THIS VEHICLE WAS DONATED TO HUDSON HIGH SCHOOL AND BROKEN DOWN FOR PARTS. THIS VEHICLE HASN'T BEEN ON THE ROAD FOR OVER 3 YEARS. PLEASE TAKE THIS OFF THE RECALL LIST.

Look up ODI 11240866 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Structure:BodyToo few reports for a range156,000 mi3 (sparse)
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

ODI 10911358 · 120,000 mi

SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT THEIR PROBLEM. WHILE DRIVING 55 MPH I STARTED HEARING A KNOCKING NOISE IN THE RIGHT FRONT. SOON AFTER THE WHEEL STARTED SHAKING WHILE TURNING LEFT. KNOCKING GOT WORSE AND IT STARTED TO SWAY UNCONTROLLABLY WHILE TURNING. HAD IT TOWED TO DEALERSHIP WHERE I…

Look up ODI 10911358 at NHTSA ↗

Suspension142,500–197,500 mi174,185 mi7
ODI 10399030 · 125,890 mi

TOOK MY 2000 INFINITI QX4 IN FOR AN OIL CHANGE AT LOCAL NISSAN DEALER. SERVICE DEPT TOLD ME THAT THE FRAME WAS RUSTED SO BADLY THAT IT WAS NO LONGER SAFE TO DRIVE. THE HOLE THEY FOUND WAS THE SIZE OF MY FIST LOCATED ON THE FRAME DIRECTLY BEHIND THE PASSENGER SIDE FRONT WHEEL. THE VEHICLE WAS SOLD TO ME 5 MONTHS PREVIOUS FROM A FORD DEALERSHIP WITH A SMALL WARRANTY. THE FRAME ISSUE WAS NOT DISCLOSED AT TIME OF SALE. THE VEHICLE HAD PERFORMANCE PROBLEMS SUCH AS WOBBLING AND SHAKING AFTER 55 MPH. I HAD PURCHASED NEW TIRES HOPING TO ALLEVIATE PRO…

Look up ODI 10399030 at NHTSA ↗

ODI 10492132 · 240,000 mi

DRIVING THE VEHICLE AT HIGHWAY SPEEDS WHEN SEVERE STEERING WHEEL VIBRATION BEGAN. CHECKED FRONT SUSPENSION AND DISCOVERED THAT THE RIGHT SIDE (PASSENGER SIDE) FRAME WAS COMPLETELY ROTTED AWAY AT THE CONNECTION POINT OF THE LOWER CONTROL ARM. THIS RESULTED IN THE SEPARATION OF THE FRAME/CONTROL ARM FROM ITS NORMAL POSITION AND THE RIGHT WHEEL WAS NO LONGER STABLE OR HELD IN PROPER GEOMETRY. THIS CREATED A VERY HAZARDOUS SAFETY RELATED ISSUE WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AS I WAS AWARE OF THE STRUT TOW…

Look up ODI 10492132 at NHTSA ↗

ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

Steering129,000–195,000 mi156,000 mi5
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10722766 · 198,000 mi

TL* THE CONTACT OWNS A 2000 INFINTI QX4. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

Look up ODI 10722766 at NHTSA ↗

ODI 10763209 · 129,000 mi

TL* THE CONTACT INSPECTED A 2000 INFINITI QX4. THE CONTACT STATED THAT WHEN THE DRIVER TURNED THE IGNITION TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT STEERING SHAFT COLUMN WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER, AT NO COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. UPDATED 11/19/15*LJ THE SHOCK TOWER FAILED AND MADE CONTACT WITH THE STEERING. THE INTERM…

Look up ODI 10763209 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range183,000 mi2 (sparse)
ODI 10787077 · 183,000 mi

MY 2000 INFINITI QX4 HAD A VISUAL INSPECTION DONE AT THE INFINITI OF BELLEVUE WA ON AUG 4, 2008 AND DETERMINED THAT THERE WAS ENOUGH COATING TO PREVENT CORROSION FROM OCCURRING DUE TO A RECALL. THE VEHICLE IS NOW LEAKING FUEL DURING FILL UPS AND WHEN IT IS TOPPED OFF. A VISUAL IS NOT AN ACCEPTABLE PRACTICE OF MEASURING THICKNESS OF A CONVERSION COATING. THE DEALERSHIP VERIFIED THE ISSUE ON OCTOBER 27 2015 AND THE INFINITI CORP WILL NOT HONOR THE RECALL BECAUSE IT DOES NOT WANT TO OPEN THE RECALL. THIS IS AN EXTREMELY DANGEROUS I…

Look up ODI 10787077 at NHTSA ↗

ODI 10787094 · 183,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPEWED BACK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 07V435000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VEHICLE WAS ONLY INSPECTED AND NOT REPAIRED. THE CONTACT STATED THAT THE DEALER WAS INSTRUCTED BY THE MANUFACTURER TO INSPECT THE VEHICLES FUEL FILLER TUBE ASSEMBLY FOR COATING AND MAKE REPAIRS IF NECESSARY. HOWEVER, THE RECALL NOTICE REMEDY INDICATED THAT DEALERS WOULD REPLACE THE FUEL FILLER T…

Look up ODI 10787094 at NHTSA ↗

Unknown Or OtherToo few reports for a range174,185 mi1 (sparse)
ODI 10808692 · 174,185 mi

I WAS TOLD ABOUT A RECALL ON THIS VEHICLE DUE TO FRAME BODY STRUT HOUSING CORROSION, I'M HEARING A CLICKING SOUND AS I PROCEED TO MAKE TURNS NOW. I TOOK IT IN TO BE LOOKED AT TO SEE IF NOISE I WAS HEARING COULD BE REPAIRED, UPON THE MECHANIC PLACING THE VEHICLE ON THE LIFT HE NOTICED THE CORROSION ON FRONT END OF THE STRUT HOUSING.

Look up ODI 10808692 at NHTSA ↗

Air BagsToo few reports for a range195,000 mi2 (sparse)
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

ODI 11062322 · 190,000 mi

RIDING WITH A CO WORKER COMING FROM BREAKFAST ON VETERANS PARKWAY,1ST DEFAULT WAS FRONT AXLE,2ND DEFAULT AIRBAGS DIDN'T DEPLOYED,SO I'M TELLING THE DRIVER TO SLOW DOWN CAUSE OF THE AXLE HE REFUSES AND HIT THE GUARD RAIL DOING 70MPH HIT 3 TIMES BEFORE STARTED ROLLING OFF GUARD RAIL.WAS HOSPITALIZED

Look up ODI 11062322 at NHTSA ↗

Electrical SystemToo few reports for a range87,500 mi1 (sparse)
ODI 10434145 · 87,500 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE GAUGES AND THE LIGHTING ON THE INSTRUMENT PANEL WOULD FAIL ON AN INTERMITTENT BASIS WHEN DRIVING 30 MPH AND ABOVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,500.

Look up ODI 10434145 at NHTSA ↗

Structure:Frame And MembersToo few reports for a range206,500 mi2 (sparse)
ODI 10359139 · 215,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH OVER A ROAD BUMP WHEN THE VEHICLE EXHIBITED AN UNUSUAL HOLLOW NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE A FRAME HAD ROTTED OUT NEAR THE STRUTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE STEERING SHAFT ASSEMBLY WOULD NEED REPLACING. THE CONTACT STATED HE ADVISED THE DEALER THAT THE A FRAME WAS ROTTED AND WAS PUSHING AGAINST THE STEERING SHAFT, CAUSING THE FAILURE. THE CONTAC…

Look up ODI 10359139 at NHTSA ↗

ODI 10412241 · 198,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED THE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED AND THE FRONT DRIVERS SIDE FRAME WAS REPAIRED. THE DRIVER AND PASSENGER SIDE RUNNING BOARDS WERE A…

Look up ODI 10412241 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2004: 0 complaints · 2006: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2004000
2006000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2004100
2006100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentStructure:BodySuspensionSteeringFuel/Propulsion SystemUnknown Or OtherAir BagsElectrical SystemStructure:Frame And Members
Structure:Body—
2
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

2
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10911358 · 120,000 mi

SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT THEIR PROBLEM. WHILE DRIVING 55 MPH I STARTED HEARING A KNOCKING NOISE IN THE RIGHT FRONT. SOON AFTER THE WHEEL STARTED SHAKING WHILE TURNING LEFT. KNOCKING GOT WORSE AND IT STARTED TO SWAY UNCONTROLLABLY WHILE TURNING. HAD IT TOWED TO DEALERSHIP WHERE I…

Look up ODI 10911358 at NHTSA ↗

1
ODI 11242866

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 11242866 at NHTSA ↗

2
ODI 10462827

UNUSUALLY HIGH AMOUNT OF, RUST & CORROSION (LARGE ROTTED OUT HOLES) ON EXTERIOR FRONT FENDERS, BOTH DRIVER SIDE AND PASSENGER. I BELEIVE IT IS RELATED TO MOST RECENT RECAL IN REGARDS TO FRONT WHEEL WELLS IN HIGH SALT LOCATIONS OF THE COUNTRY. DEALER WOULD NOT FIX THE RUST, WHEN I WENT IN FOR THAT RECALL. NO OTHER RUST ON VEHICLE, ONLY THOSE AREAS OF FRONT FENDERS, WHICH HAPPEN TO BE RIGHT NEXT TO DEFECTIVE WHEELS WELL / STRUT HOUSING AREA, THAT WAS THE REASON FOR THE MOST RECENT RECALL! THE RUST / CORROSION, IS ON THE IDENTICAL LOCATION ON E…

Look up ODI 10462827 at NHTSA ↗

ODI 11510929

The vehicle is completely rusting underneath and running boards. I was told by Infiniti customer affairs that the recalls had closed for rusted out struts. This impacts driving and can become a safety concern if the struts completely rust away. I'm concerned for my safety or the safety of my family if this failure occurs. The dealerships will not honor a recall that is no longer valid or closed. This is a potential life safety issue.

Look up ODI 11510929 at NHTSA ↗

1
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

00
Suspension
2
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

—
3
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10763209 · 129,000 mi

TL* THE CONTACT INSPECTED A 2000 INFINITI QX4. THE CONTACT STATED THAT WHEN THE DRIVER TURNED THE IGNITION TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT STEERING SHAFT COLUMN WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER, AT NO COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. UPDATED 11/19/15*LJ THE SHOCK TOWER FAILED AND MADE CONTACT WITH THE STEERING. THE INTERM…

Look up ODI 10763209 at NHTSA ↗

ODI 10913793 · 195,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.

Look up ODI 10913793 at NHTSA ↗

0
1
ODI 10808692 · 174,185 mi

I WAS TOLD ABOUT A RECALL ON THIS VEHICLE DUE TO FRAME BODY STRUT HOUSING CORROSION, I'M HEARING A CLICKING SOUND AS I PROCEED TO MAKE TURNS NOW. I TOOK IT IN TO BE LOOKED AT TO SEE IF NOISE I WAS HEARING COULD BE REPAIRED, UPON THE MECHANIC PLACING THE VEHICLE ON THE LIFT HE NOTICED THE CORROSION ON FRONT END OF THE STRUT HOUSING.

Look up ODI 10808692 at NHTSA ↗

1
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

00
Steering
2
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10911358 · 120,000 mi

SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT THEIR PROBLEM. WHILE DRIVING 55 MPH I STARTED HEARING A KNOCKING NOISE IN THE RIGHT FRONT. SOON AFTER THE WHEEL STARTED SHAKING WHILE TURNING LEFT. KNOCKING GOT WORSE AND IT STARTED TO SWAY UNCONTROLLABLY WHILE TURNING. HAD IT TOWED TO DEALERSHIP WHERE I…

Look up ODI 10911358 at NHTSA ↗

3
ODI 10683016 · 156,000 mi

WHEN DRIVING THE VEHICLE ABOVE 45 MPH, THE VEHICLE STARTED SHAKING AND SWAYING MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE ON THE ROAD. TOOK THE VEHICLE TO AN INFINITI DEALER WHO STATED IN THEIR INSPECTION REPORT, "FOUND PASSENGER SIDE FRAME RAIL MOUNT (CRADLE TO FRAME) BROKEN AND CRACKED". VERBALLY THE DEALER SAID THAT THE CAR'S FRAME "SIMPLY RUSTED APART." *TR

Look up ODI 10683016 at NHTSA ↗

ODI 10763209 · 129,000 mi

TL* THE CONTACT INSPECTED A 2000 INFINITI QX4. THE CONTACT STATED THAT WHEN THE DRIVER TURNED THE IGNITION TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT STEERING SHAFT COLUMN WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER, AT NO COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. UPDATED 11/19/15*LJ THE SHOCK TOWER FAILED AND MADE CONTACT WITH THE STEERING. THE INTERM…

Look up ODI 10763209 at NHTSA ↗

ODI 10913793 · 195,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.

Look up ODI 10913793 at NHTSA ↗

—00000
Fuel/Propulsion System
1
ODI 11242866

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 11242866 at NHTSA ↗

00—0000
Unknown Or Other
2
ODI 10462827

UNUSUALLY HIGH AMOUNT OF, RUST & CORROSION (LARGE ROTTED OUT HOLES) ON EXTERIOR FRONT FENDERS, BOTH DRIVER SIDE AND PASSENGER. I BELEIVE IT IS RELATED TO MOST RECENT RECAL IN REGARDS TO FRONT WHEEL WELLS IN HIGH SALT LOCATIONS OF THE COUNTRY. DEALER WOULD NOT FIX THE RUST, WHEN I WENT IN FOR THAT RECALL. NO OTHER RUST ON VEHICLE, ONLY THOSE AREAS OF FRONT FENDERS, WHICH HAPPEN TO BE RIGHT NEXT TO DEFECTIVE WHEELS WELL / STRUT HOUSING AREA, THAT WAS THE REASON FOR THE MOST RECENT RECALL! THE RUST / CORROSION, IS ON THE IDENTICAL LOCATION ON E…

Look up ODI 10462827 at NHTSA ↗

ODI 11510929

The vehicle is completely rusting underneath and running boards. I was told by Infiniti customer affairs that the recalls had closed for rusted out struts. This impacts driving and can become a safety concern if the struts completely rust away. I'm concerned for my safety or the safety of my family if this failure occurs. The dealerships will not honor a recall that is no longer valid or closed. This is a potential life safety issue.

Look up ODI 11510929 at NHTSA ↗

1
ODI 10808692 · 174,185 mi

I WAS TOLD ABOUT A RECALL ON THIS VEHICLE DUE TO FRAME BODY STRUT HOUSING CORROSION, I'M HEARING A CLICKING SOUND AS I PROCEED TO MAKE TURNS NOW. I TOOK IT IN TO BE LOOKED AT TO SEE IF NOISE I WAS HEARING COULD BE REPAIRED, UPON THE MECHANIC PLACING THE VEHICLE ON THE LIFT HE NOTICED THE CORROSION ON FRONT END OF THE STRUT HOUSING.

Look up ODI 10808692 at NHTSA ↗

00—000
Air Bags
1
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

1
ODI 10717188 · 200,000 mi

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

Look up ODI 10717188 at NHTSA ↗

000—00
Electrical System000000—0
Structure:Frame And Members0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Brake response concerns

3 mentions · 10.7% of complaints

Median mileage: 199,000 mi (2 usable records).

ODI 10092017

WHILE DRIVING BRAKES FAILED, MAKING IT HARD TO STOP THE VEHICLE. ALSO, TAIL LIGHTS WERE INOPERABLE. VEHICLE HAD BEEN TAKEN TO THE DEALER A TOTAL OF SIX TO EIGHT TIMES. WAS TOLD THERE WAS AN ELECTRICAL PROBLEM. *AK

Look up ODI 10092017 at NHTSA ↗

ODI 10411581 · 200,000 mi

I WAS THE OWNER OF 2000 QX4 WITH THE STRUT TOWER HOUSING ON THE DRIVER SIDE CORRODING AWAY THAT CANNOT BE FIXED.ANY ONE WHO HAS THIS PROBLEM PLEASE BE AWARE THAT THE TOWER WILL PUSH UP AGAINST THE MASTER CYLINDER AND WILL CAUSE BRAKE FAILURE HAD TO TRADE THE CAR COULD ONLY 1.500.00 TRADE MILEAGE ON CAR 200500.8 IT WAS A GOOD CAR BEFORE THE CORROSION. *TR

Look up ODI 10411581 at NHTSA ↗

ODI 10412241 · 198,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED THE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED AND THE FRONT DRIVERS SIDE FRAME WAS REPAIRED. THE DRIVER AND PASSENGER SIDE RUNNING BOARDS WERE A…

Look up ODI 10412241 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

2 mentions · 7.1% of complaints

Median mileage: 196,500 mi (2 usable records).

ODI 10722766 · 198,000 mi

TL* THE CONTACT OWNS A 2000 INFINTI QX4. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

Look up ODI 10722766 at NHTSA ↗

ODI 10913793 · 195,000 mi

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.

Look up ODI 10913793 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

1 mentions · 3.6% of complaints

Median mileage: 183,000 mi (1 usable records).

ODI 10787077 · 183,000 mi

MY 2000 INFINITI QX4 HAD A VISUAL INSPECTION DONE AT THE INFINITI OF BELLEVUE WA ON AUG 4, 2008 AND DETERMINED THAT THERE WAS ENOUGH COATING TO PREVENT CORROSION FROM OCCURRING DUE TO A RECALL. THE VEHICLE IS NOW LEAKING FUEL DURING FILL UPS AND WHEN IT IS TOPPED OFF. A VISUAL IS NOT AN ACCEPTABLE PRACTICE OF MEASURING THICKNESS OF A CONVERSION COATING. THE DEALERSHIP VERIFIED THE ISSUE ON OCTOBER 27 2015 AND THE INFINITI CORP WILL NOT HONOR THE RECALL BECAUSE IT DOES NOT WANT TO OPEN THE RECALL. THIS IS AN EXTREMELY DANGEROUS I…

Look up ODI 10787077 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b