Auto Recall Watch
U.S. public vehicle records

2016 Infiniti QX50 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

19 owner complaints analyzed

0 distinct recall campaigns

41,450 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 8 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 6 of 19 complaints (31.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting421.1%
Braking behavior210.5%
Electrical and battery issues15.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
6
Engine
5
Electrical System
4
Fuel/Propulsion System
3
Power Train
3
Vehicle Speed Control
3
Air Bags
2
Air Bags:Frontal:Driver Clockspring/Spiral Cassette
1
Component breakdown data
CategoryCount
Unknown Or Other6
Engine5
Electrical System4
Fuel/Propulsion System3
Power Train3
Vehicle Speed Control3
Air Bags2
Air Bags:Frontal:Driver Clockspring/Spiral Cassette1

Unknown Or Other: 6; Engine: 5; Electrical System: 4; Fuel/Propulsion System: 3; Power Train: 3; Vehicle Speed Control: 3; Air Bags: 2; Air Bags:Frontal:Driver Clockspring/Spiral Cassette: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9993
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9992
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (3). 11 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
1
2017
1
2019
2
2020
2
2021
1
2022
1
2023
2
2024
7
2025
2
Complaints over time data
CategoryCount
20161
20171
20192
20202
20211
20221
20232
20247
20252

2016: 1; 2017: 1; 2019: 2; 2020: 2; 2021: 1; 2022: 1; 2023: 2; 2024: 7; 2025: 2

Pattern summary

Unknown Or Other leads the component reports. Transmission and shifting appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11495858 · 2022-12-02 (December 2, 2022)

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway, across a street and hit my neighbor's house. This …

Owner-reported narrative. Look up ODI 11495858 at NHTSA ↗

Owner report 11590184 · 2024-05-22 (May 22, 2024)

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that following the warning light illumination the vehicle hesitated to accelerate. The vehicle was taken to the mechanic and diagnosed as a speed sensor module located inside the transmission. The contact was advised the module being in the transmission caused the transmission to overheat requiring valve body replacement. The manufacturer was not made aware of the failure. The vehic…

Owner-reported narrative. 110,000 miles reported. Look up ODI 11590184 at NHTSA ↗

Owner report 11292314 · 2019-12-31 (December 31, 2019)

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENED SEVERAL TIMES. THIS EXCESSIVE BRAKING HAS ALSO HAPPENED AT A TRAFFIC SIGNAL LIGHT. CONCERN IS ALWAYS TO BE READY WITH A HEAVY FOOT ON THE BRAKE PED…

Owner-reported narrative. 25,100 miles reported. Look up ODI 11292314 at NHTSA ↗

Owner report 11598791 · 2024-07-04 (July 4, 2024)

I was driving and came to a red light behind other cars. I was completely stopped with brakes applied and vehicle suddenly lurched forward, RPM’s reved up over 3,000 without me accelerating. I was about two blocks from home and was able to make it by slowly driving and jerking all the way. Mechanic codes were 720 output speed sensor. Very alarming situation! I could have easily hit the car in front of me if I would have been any closer, or worst yet a pedestrian! Appears to be critical safety issue and something that may need to be recalled…

Owner-reported narrative. Look up ODI 11598791 at NHTSA ↗

Owner report 11337325 · 2020-07-03 (July 3, 2020)

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…

Owner-reported narrative. 50,900 miles reported. Look up ODI 11337325 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

19 unique complaints in this selection. Analysis snapshot: 2026-09-30.

42.1%Usable mileage8 / 19 records
100.0%Valid incident date19 / 19 records
100.0%Valid filing date19 / 19 records
100.0%Ordered incident and filing dates19 / 19 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20142015201620172019202020212022202320242025
Engine
00.0%

No examples available for this selection.

133.3%
ODI 10662311 · 464 mi

THE CAR STARTED NORMALLY AND AFTER DRIVING ABOUT A QUARTER OF A MILE I WAS SUDDENLY COASTING WITHOUT POWER. THE ENGINE JUST QUIT. WITHOUT POWER STEERING AND BRAKES I WAS STILL ABLE TO GUIDE IT TO THE CURB AND COME TO A SAFE STOP. WHAT I ATTEMPTED TO RESTART THE CAR IT ACTED AS IF THE BATTERY DIDN'T HAVE ENOUGH POWER TO TURN OVER THE ENGINE, ALTHOUGH LIGHTS, HORN AND RADIO STILL WORKED FINE. THE CAR WAS TOWED TO THE DEALER WHERE I BOUGHT IT AND AFTER WEEK OF UNSUCCESSFUL TROUBLESHOOTING THE INFINITI REPS GOT INVOLVED. WHEN THE OIL PAN WA…

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526.3%
ODI 11292314 · 25,100 mi

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENED SEVERAL TIMES. THIS EXCESSIVE BRAKING HAS ALSO HAPPENED AT A TRAFFIC SIGNAL LIGHT. CONCERN IS ALWAYS TO BE READY WITH A HEAVY FOOT ON THE BRAKE PED…

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17.7%
ODI 11627097

Engine shut off while driving 45mph with no prior warning

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5337.9%
ODI 11142301 · 38 mi

VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK…

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1753.1%
ODI 11399845 · 5,300 mi

FUEL SMELL COMING FROM THE VEHICLE WHEN PARKIED IN THE GARAGE. HAS BEEN CHECK OUT TWICE. 1 ST TIME INFINITI COULD NOT FIND ANY ISSUE, BUT TOLD ME THEY WERE LOOKING INTO IT UNDER ENGINEERING REVIEW. 2 MONTHS LATER AFTER LIVING WITH THE SMELL BROUGHT IT BACK THEY HAD A INFINITI ENGINEER LOOK AT IT. NOW THEY ARE TELLING ME THEY ACKNOWLEGDE THAT THERE IS A ISSUE WITH THE CRANK CASE VENTALATION SYSTEM. STILL NO FIX WAITING ON ENGINEERING REVIEW TO COME OUT WITH NEW BULLETIN COULD TAKE UP TO 3 MONTH. THE SMELL OF GAS IN MY GARAGE IS A HEALTH HAZARD…

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1845.0%
ODI 11577561

I purchased this 2021 QX50 Infiniti on [XXX] and have experienced consistent engine knocking. In checking out this problem, I have found that it is apparently a widespread problem with the engine in 2021 QX50 vehicles and can possibly lead to engine lock up and engine failure. The engine thus far has not locked up or failed. I have reported the issue to the dealership, Infiniti of Gwinnett located at 3090 Satellite Blvd, Duluth, GA 30096 and am scheduling to have the dealership investigate the problem. Needless to say this is a major concern a…

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212.5%
ODI 11568472 · 3,000 mi

The contact owns a 2022 Infiniti QX50. The contact stated while driving from a complete stop, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

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125.0%
ODI 11650225

Vehicle is prone to stalling while on the road extremely dangerous starting issues after long trips

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125.0%
ODI 11743319

Engine bearing failures, sudden loss of power, stalling, or complete engine failure , creating crash risks.

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1100.0%
ODI 11666543

Vehicle purchased from dealer 3/5/25 (brand new). Noticed struggle to start/shaking vehicle/weak power, within first week. Malfunction indicator light came on 4/15/25, brought into dealership for testing. Data showed fail/pass misfires upwards of 30 times. Diagnosed as fuel injector pump misfire. Part was replaced and picked up the vehicle 5/8/25. Vehicle misfired again on 5/9/25. Brought into dealership for further testing; service advisor stated that the misfire was "likely due to air in the new pump." Noticeable misfire again on 5/27/25, no …

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Engine And Engine Cooling
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

3222.9%
ODI 11673639 · 49,000 mi

The contact owns a 2019 Infiniti QX50. The contact stated while driving 40 MPH, the vehicle experienced a temporary reduction in engine power. The contact was able to pull over to the side of the road. The contact stated that the check engine warning light was illuminated. The failure became persistent with significant reduction in engine power while attempting to accelerate. The vehicle was taken to the dealer, who diagnosed that the variable compression actuator had failed and needed to be replaced. The vehicle was not repaired. The manufactu…

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412.5%
ODI 11701393

The contact owns a 2020 Infiniti QX50. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended and lost motive power. There were no warning lights illuminated. No further information was available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to an unknown local dealer, where it was determined that the timing belt needed to be replaced. The dealer informed the contact that the recall repair was not available. The contact…

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717.5%
ODI 11676237 · 80,000 mi

The contact owns a 2021 Infiniti QX50. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine bearings, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA…

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16.3%
ODI 11685386 · 34,000 mi

The contact owns a 2022 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was sluggish while driving and made an abnormal sound while accelerating. The local dealer was contacted, but declined to inspect the vehicle because the recall repair part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amoun…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
150.0%
ODI 11112221 · 90,615 mi

TL* THE CONTACT OWNS A 2014 INFINITI QX50. THE CONTACT PURCHASED THE VEHICLE FROM INFINITI OF ORLAND PARK (8751 W 159TH ST, ORLAND PARK, IL 60462), BUT WAS INFORMED THAT SHE COULD NOT TAKE OWNERSHIP BECAUSE IT NEEDED UNKNOWN RECALL REPAIRS. THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL REPAIRS WERE PERFORMED. WHILE DRIVING AT LOW SPEEDS, A GRINDING NOISE WAS HEARD UNDERNEATH THE DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT AL…

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00.0%

No examples available for this selection.

421.1%
ODI 11425539

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not turn it off or adjust it. The warning sensors work, but Camera does not work. Radio does not work. Because we do not live close to an Infiniti dealer. I took it to a North Strand Nissan dealer 2592 Highway 9 Little River, SC 29566 phone [phone re…

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17.7%
ODI 11627097

Engine shut off while driving 45mph with no prior warning

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1712.1%
ODI 11118825 · 700 mi

BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.

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412.5%
ODI 11366795 · 2,000 mi

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

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820.0%
ODI 11677355

3 separate accounts of automatic braking (phantom braking ) has occurred on the last year and electronic emergency brake would not engage 3 times in one day. Worried about rear end collision due to my car braking on its own. Brought to an infinity dealer who tested it with software (unknown type or version)and found no codes.

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212.5%
ODI 11554496

A fire spontaneously ignited while the vehicle was turned off and parked in the owner's garage. The fire apparently started in the vehicle's infotainment system. The fire melted all electrical components of the infotainment system and spread throughout the vehicle to the driver and front passenger seats and the front console and dash of the car. Large amounts of soot and debris were deposited throughout the interior of the vehicle. Fortunately, no one was present in the vehicle during the explosion and fire. However, our family was inside the h…

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00.0%

No examples available for this selection.

250.0%
ODI 11683175

The system falsely beeps and displays collision alerts even when no vehicles or objects are present. The system has also initiated braking on the highway with no obstacle present, which is a major safety concern for me and for other drivers. Conversely, when an actual vehicle approached too closely, the system failed to alert or respond at all.

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00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

631.6%
ODI 10957636

DRIVING BACK ON THE HIGH WAY FROM WORK, AND HEARD LOUD POP SOUNDS. STOPPED TO CHECK AROUND ALL MY WINDOWS AND EVERY SEEM FINE UNTIL I LOOKED ON TOP, AND THE SUN ROOF GLASS WAS SHATTERED. THE GLASS DID NOT FALL INTO THE CAR AND ON ME LUCKILY.

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215.4%
ODI 11559402

Last year I had to have the BCM replaced on my infiniti. Here I am a year later and I'm being told that I have to replace the BCM again. The dealer told me that there's water that is literally streaming directly past the module due to the drainage coming from the sunroof. I have no idea why that I happening bring I haven't experienced any leakage from the sunroof. I definitely shouldn't have to replace a BCM 1 year after installation of a new module. Please take look into this issue. I just don't think it's fair that I have to replace another …

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1913.6%
ODI 11099605 · 2,000 mi

CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING

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39.4%
ODI 11366795 · 2,000 mi

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

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37.5%
ODI 11426659

there was a problem with safety recall a week after I took the vehicle test! I went to the dealer in Las Vegas many times, but they didn't find the mistake, they told me that the car was in order! There are no warning lights on the dashboard! Everything seems fine, but I don't know why he still writes it safety recall, don't clear this and why no one can clear this and help me!

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318.8%
ODI 11517892

My sunroof exploded while driving. The sunroof is a panoramic sunroof and only the first section of the roof exploded. I was driving on the interstate on (I-55 South) headed to New Orleans when this happened. The glass exploded and came in the vehicle while we were driving. It was raining at the time as well and we got soak and wet from the rain entering the vehicle. The vehicle was taken to the dealership on 4/17/2023. The service department at the dealership inspected the vehicle and stated it was considered roadway hazard (a rock hit the…

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125.0%
ODI 11675941

Component/system that failed: Panoramic sunroof glass on a 2023 Infiniti QX50. Date of Incident: July 21, 2025 at approximately 8am. Incident description: While my daughter was driving on the interstate at normal speed, the panoramic sunroof suddenly and spontaneously shattered. There was no impact, no visible object, and no warning. The explosion of glass was loud and violent. Safety risk: Thankfully, the sunroof shade was closed at the time of the incident. Had it been open, glass would have rained down inside the cabin, potentially causi…

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00.0%

No examples available for this selection.

1100.0%
ODI 11666543

Vehicle purchased from dealer 3/5/25 (brand new). Noticed struggle to start/shaking vehicle/weak power, within first week. Malfunction indicator light came on 4/15/25, brought into dealership for testing. Data showed fail/pass misfires upwards of 30 times. Diagnosed as fuel injector pump misfire. Part was replaced and picked up the vehicle 5/8/25. Vehicle misfired again on 5/9/25. Brought into dealership for further testing; service advisor stated that the misfire was "likely due to air in the new pump." Noticeable misfire again on 5/27/25, no …

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Power Train
00.0%

No examples available for this selection.

133.3%
ODI 11616162 · 46,000 mi

The contact owns a 2015 Infiniti QX50. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired, but the failure reoccurred. The manufacturer wa…

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315.8%
ODI 11590184 · 110,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that following the warning light illumination the vehicle hesitated to accelerate. The vehicle was taken to the mechanic and diagnosed as a speed sensor module located inside the transmission. The contact was advised the module being in the transmission caused the transmission to overheat requiring valve body replacement. The manufacturer was not made aware of the failure. The vehic…

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00.0%

No examples available for this selection.

139.3%
ODI 11184158 · 1,178 mi

WHEN DRIVING THE CAR OR WHEN THE CAR IS NOT MOVING EX: WAITING AT AN INTERSECTION THE CAR HAS GONE FROM THE DRIVE MODE TO NEUTRAL FOR NO APPARENT REASON..THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS MOST RECENTLY ON 3/2/19..I WANT TO CHECK TO SEE IF OTHERS WITH SAME VEHICLE ARE HAVING THE SAME PROBLEM. WENT TO PULL OUT IN ONCOMING TRAFFIC AND WAS UNABLE TO DO SO BECAUSE THE CAR WENT INTO NEUTRAL WITHOUT MY KNOWLEDGE..

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412.5%
ODI 11444616

Day 1 noted car was having issues with irregular RPM's while cruising, and spiking of rpm's during acceleration. while on hwy w/ cruise control activated, "malfunction" warning lit on screen and forward propulsion ceased. had to move car to roadside, turn off engine and turn back on. took to dealership. they inspected vehicle and indicated there were no codes in system and with checks nothing to indicate any issues. they reset computer systems. drove home noting that the issue did not seem to be resolved. Day 2 same issues. Issues with reverse …

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37.5%
ODI 11453466

This vehicle is equipped with a push button to start and stop the vehicle engine. The button is mounted horizontally next to the gear selector switch near the driver. Twice now, while traveling at highway speeds, the vehicle engine has stopped when my dog taps on the switch. I usually secure my dog while traveling with him, but there are occasions when his seat belt needs to be released, usually due to him getting tangled up. If you own a dog than you know that he will tend to want to climb on top of you as soon as he is released from hi…

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212.5%
ODI 11576195

See attached document for complaint

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250.0%
ODI 11551298 · 62,018 mi

The contact owns a 2023 Infiniti QX50. The contact stated that upon pressing the start button and starting the vehicle, the vehicle sputtered. While driving attempting to drive, the vehicle failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to duplicate the failure. While driving, the vehicle failed to accelerate properly. There was an abnormally loud grinding sound detected. The contact stated that the vehicle was stuck in first gear. The vehicle was towed back to the local deale…

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125.0%
ODI 11743319

Engine bearing failures, sudden loss of power, stalling, or complete engine failure , creating crash risks.

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00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1410.0%
ODI 11378587 · 61,000 mi

WHILE DRIVING DOWN A FOUR LANE HIGHWAY AT 50 MPH. THE CAR SUDDENLY APPLIES EMERGENCY BRAKING WHEN NOTHING WAS IN FRONT OF THE CAR. IF ANOTHER CAR IS BEHIND THIS VEHICLE AND THIS HAPPENS, THERE WILL BE A MAJOR ACCIDENT. THIS HAS HAPPENED ON 3 OCCASIONS TOTAL.

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618.8%
ODI 11446663

While driving vehicle, randomly vehicle brakes are applied on their own, causing vehicle to suddenly slow down in traffic. Red warning light appears on the dash. This has occurred 6-7 times over the past 2 years. 3 of the times occurred on the interstate, causing vehicle to drop speed from 60-40 within few seconds. The other 3-4 times have occurred while driving underneath a light rail walk way and an underpass. Most recent incident was 12/25/21 on interstate. I am concerned this will contribute to a car crashing into the rear of my car. I had …

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512.5%
ODI 11428792

Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called Faulkner willow grove where my company leased the car, the set up an appt on 6/17. the next day, 6/18 both malfunctions came back, I called and said I don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found Holman Infiniti, they scheduled me on 6/25, they found I needed a new camera but the part was on a national backorder no eta. on 7/6…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11683175

The system falsely beeps and displays collision alerts even when no vehicles or objects are present. The system has also initiated braking on the highway with no obstacle present, which is a major safety concern for me and for other drivers. Conversely, when an actual vehicle approached too closely, the system failed to alert or respond at all.

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00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

15.3%
ODI 11495858

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway, across a street and hit my neighbor's house. This …

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215.4%
ODI 11003466 · 2,500 mi

TL* THE CONTACT OWNS A 2017 INFINITY QX50. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE VEHICLE DID NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. AS A RESULT, A CRASH ALMOST OCCURRED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO RAMSEY INFINITI IN RAMSEY, NEW JERSEY, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500.

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117.9%
ODI 11139651 · 4,200 mi

THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVA…

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26.3%
ODI 11446663

While driving vehicle, randomly vehicle brakes are applied on their own, causing vehicle to suddenly slow down in traffic. Red warning light appears on the dash. This has occurred 6-7 times over the past 2 years. 3 of the times occurred on the interstate, causing vehicle to drop speed from 60-40 within few seconds. The other 3-4 times have occurred while driving underneath a light rail walk way and an underpass. Most recent incident was 12/25/21 on interstate. I am concerned this will contribute to a car crashing into the rear of my car. I had …

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410.0%
ODI 11428792

Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called Faulkner willow grove where my company leased the car, the set up an appt on 6/17. the next day, 6/18 both malfunctions came back, I called and said I don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found Holman Infiniti, they scheduled me on 6/25, they found I needed a new camera but the part was on a national backorder no eta. on 7/6…

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16.3%
ODI 11705324 · 2,000 mi

The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approxi…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Warnings
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

75.0%
ODI 11444266

After multiple related incidents, I am compelled to make a report. My car just displayed red and white flashing indicators on the dash and automatically screeched to a halt, completely out of my control, in the middle of a busy intersection. Because the road was damp from rain, my car actually skidded. I was not going to hit anything, there was no car or object in front of me. I was driving at about 30 MPH. This has happened repeatedly in parking garages and other low-light scenarios. I have brought the car to the dealer and gotten no answers. …

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26.3%
ODI 11522009

I was going 70 miles an hour on a highway with no cars around me. When the car suddenly breaks and beeped. It was very dangerous. I was in the center lane of a 3 Lane Highway with no one around.

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37.5%
ODI 11428792

Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called Faulkner willow grove where my company leased the car, the set up an appt on 6/17. the next day, 6/18 both malfunctions came back, I called and said I don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found Holman Infiniti, they scheduled me on 6/25, they found I needed a new camera but the part was on a national backorder no eta. on 7/6…

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16.3%
ODI 11631446

Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out …

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00.0%

No examples available for this selection.

250.0%
ODI 11683175

The system falsely beeps and displays collision alerts even when no vehicles or objects are present. The system has also initiated braking on the highway with no obstacle present, which is a major safety concern for me and for other drivers. Conversely, when an actual vehicle approached too closely, the system failed to alert or respond at all.

Look up ODI 11683175 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range50,900 mi1 (sparse)
ODI 11337325 · 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…

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EngineToo few reports for a range25,100 mi1 (sparse)
ODI 11292314 · 25,100 mi

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENED SEVERAL TIMES. THIS EXCESSIVE BRAKING HAS ALSO HAPPENED AT A TRAFFIC SIGNAL LIGHT. CONCERN IS ALWAYS TO BE READY WITH A HEAVY FOOT ON THE BRAKE PED…

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Electrical SystemToo few reports for a range118,274 mi1 (sparse)
ODI 11534396 · 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had melted onto the horn relay. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 118,274.

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Fuel/Propulsion SystemToo few reports for a range32,000 mi1 (sparse)
ODI 11217113 · 32,000 mi

FUEL GAUGE INACCURATE - WHEN FILLED IT SHOWS ABOUT 306 MILE RANGE, I.E. ABOUT 15.2 MPG FOR THE 20 GAL TANK. AFTER DRIVING FOR 20-30 MILES IT SHOWS 360 MILE RANGE WHICH IS MORE ACCURATE - WHETHER STATIONERY OR MOVING. THE FUEL ECONOMY INDICATOR SHOWS 18.8 MPG IN THIS EXAMPLE. ON THE FREEWAY THE INDICATOR MAY SHOW 21.0 MPG BUT THE SAME PROBLEM IS THERE.

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Power TrainToo few reports for a range110,000 mi1 (sparse)
ODI 11590184 · 110,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that following the warning light illumination the vehicle hesitated to accelerate. The vehicle was taken to the mechanic and diagnosed as a speed sensor module located inside the transmission. The contact was advised the module being in the transmission caused the transmission to overheat requiring valve body replacement. The manufacturer was not made aware of the failure. The vehic…

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Vehicle Speed ControlToo few reports for a range38,450 mi2 (sparse)
ODI 11312086 · 26,000 mi

TL* THE CONTACT OWNS A 2016 INFINITI QX50. CONTACT STATED THAT WHILE TURNING INTO A PARKING FACILITY THE RPM REVVED UP WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI LOCATED AT (1076 S. COLONY DRIVE, WALLINGFORD, CT 06492, [phone removed]) WHERE THE VEHICLE WAS TEST DRIVEN AND DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE RECEIVED AN UNKNOWN REPAIR HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHI…

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ODI 11337325 · 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…

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Air BagsToo few reports for a range54,000 mi1 (sparse)
ODI 11591765 · 54,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving or parked, the “Air Bags Deactivated” and “Seat Belt Detached” warning lights illuminated. The vehicle was taken to an independent mechanic and a local dealer. The independent mechanic performed an electronic reset on the vehicle and the lights were off for one day; however, the failure reoccurred. The independent mechanic related the failure with the NHTSA Campaign Number: 16V244000 (Air Bags) however, the vehicle was not included in the recall. The local dealer diagn…

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Air Bags:Frontal:Driver Clockspring/Spiral CassetteToo few reports for a range118,274 mi1 (sparse)
ODI 11534396 · 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had melted onto the horn relay. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 118,274.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11642405

On December 24, 2024 I was in a car accident where my car did make impact twice after spinning out of control due to black ice. The first impact occurred hitting a car then the final impact occurred when the car was flung into the metal barricade after spinning. The air bags did NOT deploy during this accident and I was very concerned for my safety and my life.

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2025-031None
ODI 11648896

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of services” that was conducted earlier this month, when my Infiniti was in the shop and the diagnostic codes that came up when I had to have the vehicle towed there, less than a week later.

Look up ODI 11648896 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 211 reports

2022: 11 complaints · 2023: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202231011
2023224
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221600
2023400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherEngineElectrical SystemFuel/Propulsion SystemPower TrainVehicle Speed ControlAir BagsAir Bags:Frontal:Driver Clockspring/Spiral Cassette
Unknown Or Other—0
3
ODI 11425539

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not turn it off or adjust it. The warning sensors work, but Camera does not work. Radio does not work. Because we do not live close to an Infiniti dealer. I took it to a North Strand Nissan dealer 2592 Highway 9 Little River, SC 29566 phone [phone re…

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ODI 11495858

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway, across a street and hit my neighbor's house. This …

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ODI 11532891

Purchased vehicle on 4/23/23 from Carmax. Discovered horn was not working 5/10 when a truck swerved into my lane on the freeway. Carmax refused to refund money under 30 day guarantee stating I drove over 1500 miles. Prior to purchasing I signed documents stating the car was in perfect condition after 3 point inspection , horn included . They scheduled a appointment at the end of the month leaving me with no transportation to get to work . After complaining to the BBB they denied anything was wrong with the car, even after doing a appraisal on 6…

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00
1
ODI 11337325 · 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…

Look up ODI 11337325 at NHTSA ↗

00
Engine0—0
2
ODI 11588477

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bottom of the car caught on fire and I had to pull over to jump out the car with my children. Called 911. The police and fire dept came, but the fire had gone out by that time, so the officer had the vehicle towed off the highway. Looked into the issue …

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ODI 11594280

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and a photo of the initial repair bill (including receip…

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2
ODI 11594280

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and a photo of the initial repair bill (including receip…

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ODI 11648896

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of services” that was conducted earlier this month, when my Infiniti was in the shop and the diagnostic codes that came up when I had to have the vehicle towed there, less than a week later.

Look up ODI 11648896 at NHTSA ↗

000
Electrical System
3
ODI 11425539

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not turn it off or adjust it. The warning sensors work, but Camera does not work. Radio does not work. Because we do not live close to an Infiniti dealer. I took it to a North Strand Nissan dealer 2592 Highway 9 Little River, SC 29566 phone [phone re…

Look up ODI 11425539 at NHTSA ↗

ODI 11495858

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway, across a street and hit my neighbor's house. This …

Look up ODI 11495858 at NHTSA ↗

ODI 11532891

Purchased vehicle on 4/23/23 from Carmax. Discovered horn was not working 5/10 when a truck swerved into my lane on the freeway. Carmax refused to refund money under 30 day guarantee stating I drove over 1500 miles. Prior to purchasing I signed documents stating the car was in perfect condition after 3 point inspection , horn included . They scheduled a appointment at the end of the month leaving me with no transportation to get to work . After complaining to the BBB they denied anything was wrong with the car, even after doing a appraisal on 6…

Look up ODI 11532891 at NHTSA ↗

0—0000
1
ODI 11534396 · 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had melted onto the horn relay. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 118,274.

Look up ODI 11534396 at NHTSA ↗

Fuel/Propulsion System0
2
ODI 11588477

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bottom of the car caught on fire and I had to pull over to jump out the car with my children. Called 911. The police and fire dept came, but the fire had gone out by that time, so the officer had the vehicle towed off the highway. Looked into the issue …

Look up ODI 11588477 at NHTSA ↗

ODI 11594280

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and a photo of the initial repair bill (including receip…

Look up ODI 11594280 at NHTSA ↗

0—
1
ODI 11594280

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and a photo of the initial repair bill (including receip…

Look up ODI 11594280 at NHTSA ↗

000
Power Train0
2
ODI 11594280

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and a photo of the initial repair bill (including receip…

Look up ODI 11594280 at NHTSA ↗

ODI 11648896

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of services” that was conducted earlier this month, when my Infiniti was in the shop and the diagnostic codes that came up when I had to have the vehicle towed there, less than a week later.

Look up ODI 11648896 at NHTSA ↗

0
1
ODI 11594280

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and a photo of the initial repair bill (including receip…

Look up ODI 11594280 at NHTSA ↗

—000
Vehicle Speed Control
1
ODI 11337325 · 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…

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Air Bags000000—0
Air Bags:Frontal:Driver Clockspring/Spiral Cassette00
1
ODI 11534396 · 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had melted onto the horn relay. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 118,274.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

5 mentions · 26.3% of complaints

Median mileage: 110,000 mi (3 usable records).

ODI 11534396 · 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clockspring had melted onto the horn relay. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 118,274.

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ODI 11588477

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bottom of the car caught on fire and I had to pull over to jump out the car with my children. Called 911. The police and fire dept came, but the fire had gone out by that time, so the officer had the vehicle towed off the highway. Looked into the issue …

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ODI 11590184 · 110,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that following the warning light illumination the vehicle hesitated to accelerate. The vehicle was taken to the mechanic and diagnosed as a speed sensor module located inside the transmission. The contact was advised the module being in the transmission caused the transmission to overheat requiring valve body replacement. The manufacturer was not made aware of the failure. The vehic…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 15.8% of complaints

Median mileage: 38,000 mi (2 usable records).

ODI 11292314 · 25,100 mi

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENED SEVERAL TIMES. THIS EXCESSIVE BRAKING HAS ALSO HAPPENED AT A TRAFFIC SIGNAL LIGHT. CONCERN IS ALWAYS TO BE READY WITH A HEAVY FOOT ON THE BRAKE PED…

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ODI 11337325 · 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…

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ODI 11598791

I was driving and came to a red light behind other cars. I was completely stopped with brakes applied and vehicle suddenly lurched forward, RPM’s reved up over 3,000 without me accelerating. I was about two blocks from home and was able to make it by slowly driving and jerking all the way. Mechanic codes were 720 output speed sensor. Very alarming situation! I could have easily hit the car in front of me if I would have been any closer, or worst yet a pedestrian! Appears to be critical safety issue and something that may need to be recalled…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

1 mentions · 5.3% of complaints

Median mileage: 25,100 mi (1 usable records).

ODI 11292314 · 25,100 mi

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENED SEVERAL TIMES. THIS EXCESSIVE BRAKING HAS ALSO HAPPENED AT A TRAFFIC SIGNAL LIGHT. CONCERN IS ALWAYS TO BE READY WITH A HEAVY FOOT ON THE BRAKE PED…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b