U.S. public vehicle records

Infiniti QX60 HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

34 owner complaints analyzed

4 distinct recall campaigns

39,950 mi median reported failure mileage

Scope: 2014 to 2017 model years. Data updated: 2026-10-01 (October 1, 2026). 27 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 20 of 34 complaints (58.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	16	47.1%
Braking behavior	6	17.6%
Engine operation	4	11.8%
Electrical and battery issues	2	5.9%
Fuel system concerns	1	2.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

Engine And Engine Cooling

Engine

Hybrid Propulsion System

Unknown Or Other

Vehicle Speed Control

Electrical System

Electronic Stability Control (Esc)

Component breakdown data
Category	Count
Power Train	20
Engine And Engine Cooling	5
Engine	4
Hybrid Propulsion System	4
Unknown Or Other	4
Vehicle Speed Control	4
Electrical System	3
Electronic Stability Control (Esc)	2

Power Train: 20; Engine And Engine Cooling: 5; Engine: 4; Hybrid Propulsion System: 4; Unknown Or Other: 4; Vehicle Speed Control: 4; Electrical System: 3; Electronic Stability Control (Esc): 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 10; 25,000 to 49,999: 6; 50,000 to 74,999: 3; 75,000 to 99,999: 5; 100,000 to 149,999: 3; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (10). 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

2016

2017

2018

2019

2021

2022

2023

2014: 4; 2015: 2; 2016: 1; 2017: 5; 2018: 5; 2019: 8; 2021: 1; 2022: 6; 2023: 2

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 16 complaint narratives. Braking behavior appears in 6 complaint narratives. Engine operation appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10617937 · 2014-07-31 (July 31, 2014)

MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR

Owner-reported narrative. 8,800 miles reported. Look up ODI 10617937 at NHTSA ↗

Owner report 10690553 · 2015-02-25 (February 25, 2015)

SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE…

Owner-reported narrative. 9,000 miles reported. Look up ODI 10690553 at NHTSA ↗

Owner report 10618878 · 2014-08-05 (August 5, 2014)

PURCHASED NEW 2014 QX60 HYBRID EQUIPPED WITH TECHNOLOGY PACKAGE, INCLUDING INTELLIGENT BRAKE ASSIST WITH FORWARD COLLISION WARNING, AND DISTANCE CONTROL ASSIST. INITIALLY THE ONLY ISSUE WAS THE VEHICLE HESITATING WHEN STARTING FROM A STOP. THE DEALERSHIP CLAIMED THE VEHICLE NEEDED A BREAK-IN PERIOD TO OPTIMIZE THE ENGINE AND HYBRID SYSTEM. TWO WEEKS LATER AS I WAS DRIVING THROUGH A PARKING LOT LESS THAN 15 MPH, THE DRIVER SEAT BELT SUDDENLY PRE-TENSED TIGHTLY AS I APPLIED THE BRAKES, SUDDENLY PINNING ME TO SEAT UNTIL VEHICLE WAS COMPLETELY S…

Owner-reported narrative. 600 miles reported. Look up ODI 10618878 at NHTSA ↗

Owner report 11065779 · 2018-01-29 (January 29, 2018)

WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUGHT THE CAR TO INFINITI, EVEN IF IT WAS JUST FOR AN OIL CHANGE OR ROUTINE SERVICE, WE INFORMED THE DEALERSHIP THAT THE CAR WASN'T FUNCTIONING CORRECTLY…

Owner-reported narrative. Look up ODI 11065779 at NHTSA ↗

Owner report 11104593 · 2018-06-28 (June 28, 2018)

ON A RECENT TRIP TO SAN ANTONIO, TX HILL COUNTRY ON A VERY HOT DAY, THE HYBRID SYSTEM OVER-HEATED ON A SLOW SPEED CLIMB TO A STEEP HILL. ENGINE AND TRANSMISSION SHUTTER AND STOPPED POWERING THE WHEELS. THE VEHICLE START TO ROLL BACK ON TO CARS COMING BEHIND. I HAD TO PRESS EMERGENCY BRAKE AND SHUT OFF THE ENGINE FOR 10 MINUTES. ON START THE HYBRID WARNING SIGN WAS STILL ON. HOWEVER THE POWERR TO WHEEL WERE BACK WITH CAR STILL SHUTTERING. FROM THEN ONWARDS HAD TO START AND STOP THE ENGINE UNTIL REACHING THE TOP OF THE HILL. ON REACHING TOP, HAD …

Owner-reported narrative. 54,000 miles reported. Look up ODI 11104593 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2014

2015

2016

2017

2014: 4; 2015: 2; 2016: 2; 2017: 1

First model yearSecond model year

Year-by-year records

Infiniti QX60 HYBRID model-year comparison
Model year	Complaints	Recalls	Change in recalls
2014	31	4	Not available
2015	3	2	-2
2016	0	2	0
2017	0	1	-1

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

34 unique complaints in this selection. Analysis snapshot: 2026-10-01.

79.4%Usable mileage27 / 34 records

100.0%Valid incident date34 / 34 records

100.0%Valid filing date34 / 34 records

100.0%Ordered incident and filing dates34 / 34 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017
Power Train	1858.1% ODI 10617937 · 8,800 mi MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR Look up ODI 10617937 at NHTSA ↗	266.7% ODI 10908083 · 16,000 mi TRANSMISSION SLIPS AND THEN SURGES. VERY FREQUENTLY, WHEN THE ACCELERATOR PEDAL IS DEPRESSED THERE IS NO ACCELERATION WITHOUT SIGNIFICANT DELAY. THE VEHICLE SURGES IN HEAVY TRAFFIC SITUATIONS AND ON MORE THAN OCCASION, HAS CAUSED NEAR ACCIDENTS. THE VEHICLE DOES THIS IN STOP AND GO DRIVING SITUATIONS AS WELL AS IN FREEWAY DRIVING SITUATIONS. THERE IS NO WAY TO DETERMINE OR TELL WHEN THIS WILL HAPPEN. IT CREATES AN EXTREMELY UNSAFE DRIVING SITUATION WHICH IF LEFT UNCHECKED COULD CREATE A LIFE THREATENING SITUATION. THIS HAPPENS ON AN ALMOST DAIL… Look up ODI 10908083 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine And Engine Cooling	516.1% ODI 11444734 The contact owns a 2014 Infiniti QX60 Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are… Look up ODI 11444734 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine	412.9% ODI 11065779 WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUGHT THE CAR TO INFINITI, EVEN IF IT WAS JUST FOR AN OIL CHANGE OR ROUTINE SERVICE, WE INFORMED THE DEALERSHIP THAT THE CAR WASN'T FUNCTIONING CORRECTLY… Look up ODI 11065779 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Hybrid Propulsion System	412.9% ODI 11444734 The contact owns a 2014 Infiniti QX60 Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are… Look up ODI 11444734 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	39.7% ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗	133.3% ODI 11081064 · 7,000 mi WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE. Look up ODI 11081064 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Vehicle Speed Control	39.7% ODI 10971812 THIS IS THE SECOND TIME MY CAR HAS ROLLED WITH MY CHILD INSIDE THE VEHICLE I HAD THE CAR IN MY DRIVEWAY WHICH IS ON A LEVEL GROUND NOT ELEVATED I PUT MY CAR IN PARK AND OPENED THE DOOR BECAUSE I REALIZED I HAD TO RUN INTO THE GARAGE TO CLOSE IT AND THE CAR STARTED ROLLING THIS TIME MY DRIVER DOOR GOT CAUGHT ON THE HOUSE AND NOW I HAVE OVER $3000 IN REPAIRS THE FIRST TIME NO DAMAGE TO MY CAR OTHER THAN MY SON GOING THROUGH EMOTIONAL TRAUMA AND MYSELF TOO . THE CAR ROLLED IN PARK IN MY DRIVEWAY OUT INTO THE ROAD WITH MY SON IN IT . THE CAR … Look up ODI 10971812 at NHTSA ↗	133.3% ODI 11081064 · 7,000 mi WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE. Look up ODI 11081064 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	39.7% ODI 10618878 · 600 mi PURCHASED NEW 2014 QX60 HYBRID EQUIPPED WITH TECHNOLOGY PACKAGE, INCLUDING INTELLIGENT BRAKE ASSIST WITH FORWARD COLLISION WARNING, AND DISTANCE CONTROL ASSIST. INITIALLY THE ONLY ISSUE WAS THE VEHICLE HESITATING WHEN STARTING FROM A STOP. THE DEALERSHIP CLAIMED THE VEHICLE NEEDED A BREAK-IN PERIOD TO OPTIMIZE THE ENGINE AND HYBRID SYSTEM. TWO WEEKS LATER AS I WAS DRIVING THROUGH A PARKING LOT LESS THAN 15 MPH, THE DRIVER SEAT BELT SUDDENLY PRE-TENSED TIGHTLY AS I APPLIED THE BRAKES, SUDDENLY PINNING ME TO SEAT UNTIL VEHICLE WAS COMPLETELY S… Look up ODI 10618878 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electronic Stability Control (Esc)	26.5% ODI 10617937 · 8,800 mi MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR Look up ODI 10617937 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	21,000–64,724 mi	39,000 mi	17	ODI 10617937 · 8,800 mi MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR Look up ODI 10617937 at NHTSA ↗ ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10730999 · 21,000 mi VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE. Look up ODI 10730999 at NHTSA ↗
Engine And Engine Cooling	Too few reports for a range	100,350 mi	2 (sparse)	ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗ ODI 11518618 · 80,700 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The manufacturer was not made aware of the failure. The failure mileage… Look up ODI 11518618 at NHTSA ↗
Engine	Too few reports for a range	80,000 mi	3 (sparse)	ODI 11194625 · 80,000 mi TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED VIOLENTLY. ADDITIONALLY, AN ABNORMAL KNOCKING NOISE WAS HEARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. Look up ODI 11194625 at NHTSA ↗ ODI 11233776 · 53,000 mi TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING 60 MPH, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING WHEN SHIFTING INTO FIRST GEAR. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED GREEN ANTIFREEZE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (995 RINEHART RD, SANFORD, FL 32771, [phone removed]) FOR A ROUTINE INSPECTION AND IT WAS DIAGNOSED THAT THE AIR CONDITIONER EVAPORATOR CORE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILUR… Look up ODI 11233776 at NHTSA ↗ ODI 11484464 · 89,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the spark plugs and ignition coils needed to be replaced. The vehicle was not repaired and the failure persisted. The contact stated that on another occasion while… Look up ODI 11484464 at NHTSA ↗
Hybrid Propulsion System	Too few reports for a range	100,350 mi	2 (sparse)	ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗ ODI 11518618 · 80,700 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The manufacturer was not made aware of the failure. The failure mileage… Look up ODI 11518618 at NHTSA ↗
Unknown Or Other	Too few reports for a range	15,000 mi	4 (sparse)	ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10730999 · 21,000 mi VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE. Look up ODI 10730999 at NHTSA ↗ ODI 11011836 · 42,000 mi DRIVING FROM HOUSTON TO AUSTIN ON 71 AT 65MPH ON JULY 27TH 2017. NO TRAFFIC AROUND ME, NO DEBRIS ON ROAD. SUNROOF EXPLODED OUTWARDS. NO IMPACT FROM DEBRIS BUT WAS VERY HOT DAY. TESTED TEMP OF SUNROOF AFTERWARDS WITH LASER READER - SHOWED 165F. Look up ODI 11011836 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	7,000 mi	3 (sparse)	ODI 11035565 · 1 mi AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN. Look up ODI 11035565 at NHTSA ↗ ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗ ODI 11081064 · 7,000 mi WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE. Look up ODI 11081064 at NHTSA ↗
Electrical System	Too few reports for a range	9,000 mi	3 (sparse)	ODI 10618878 · 600 mi PURCHASED NEW 2014 QX60 HYBRID EQUIPPED WITH TECHNOLOGY PACKAGE, INCLUDING INTELLIGENT BRAKE ASSIST WITH FORWARD COLLISION WARNING, AND DISTANCE CONTROL ASSIST. INITIALLY THE ONLY ISSUE WAS THE VEHICLE HESITATING WHEN STARTING FROM A STOP. THE DEALERSHIP CLAIMED THE VEHICLE NEEDED A BREAK-IN PERIOD TO OPTIMIZE THE ENGINE AND HYBRID SYSTEM. TWO WEEKS LATER AS I WAS DRIVING THROUGH A PARKING LOT LESS THAN 15 MPH, THE DRIVER SEAT BELT SUDDENLY PRE-TENSED TIGHTLY AS I APPLIED THE BRAKES, SUDDENLY PINNING ME TO SEAT UNTIL VEHICLE WAS COMPLETELY S… Look up ODI 10618878 at NHTSA ↗ ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10954601 · 81,000 mi TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY FROM THE MANUFACTURER ADDRESSING THE CVT ISSUE, BUT THE MANUFACTURER WOULD NOT HONOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. Look up ODI 10954601 at NHTSA ↗
Electronic Stability Control (Esc)	Too few reports for a range	21,900 mi	2 (sparse)	ODI 10617937 · 8,800 mi MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR Look up ODI 10617937 at NHTSA ↗ ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 0 complaints · 2017: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	0	0
2017	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	0	0	0
2017	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Engine And Engine Cooling	Engine	Hybrid Propulsion System	Unknown Or Other	Vehicle Speed Control	Electrical System	Electronic Stability Control (Esc)
Power Train	—	1 ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗	2 ODI 11065779 WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUGHT THE CAR TO INFINITI, EVEN IF IT WAS JUST FOR AN OIL CHANGE OR ROUTINE SERVICE, WE INFORMED THE DEALERSHIP THAT THE CAR WASN'T FUNCTIONING CORRECTLY… Look up ODI 11065779 at NHTSA ↗ ODI 11484464 · 89,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the spark plugs and ignition coils needed to be replaced. The vehicle was not repaired and the failure persisted. The contact stated that on another occasion while… Look up ODI 11484464 at NHTSA ↗	1 ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗	2 ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10730999 · 21,000 mi VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE. Look up ODI 10730999 at NHTSA ↗	2 ODI 11035565 · 1 mi AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN. Look up ODI 11035565 at NHTSA ↗ ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗	2 ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10954601 · 81,000 mi TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY FROM THE MANUFACTURER ADDRESSING THE CVT ISSUE, BUT THE MANUFACTURER WOULD NOT HONOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. Look up ODI 10954601 at NHTSA ↗	2 ODI 10617937 · 8,800 mi MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR Look up ODI 10617937 at NHTSA ↗ ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗
Engine And Engine Cooling	1 ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗	—	0	4 ODI 11444734 The contact owns a 2014 Infiniti QX60 Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are… Look up ODI 11444734 at NHTSA ↗ ODI 11448229 The contact owns a 2014 Infiniti QX60. The contact received a recall notification for NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11448229 at NHTSA ↗ ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗	0	0	0	0
Engine	2 ODI 11065779 WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUGHT THE CAR TO INFINITI, EVEN IF IT WAS JUST FOR AN OIL CHANGE OR ROUTINE SERVICE, WE INFORMED THE DEALERSHIP THAT THE CAR WASN'T FUNCTIONING CORRECTLY… Look up ODI 11065779 at NHTSA ↗ ODI 11484464 · 89,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the spark plugs and ignition coils needed to be replaced. The vehicle was not repaired and the failure persisted. The contact stated that on another occasion while… Look up ODI 11484464 at NHTSA ↗	0	—	0	0	0	0	0
Hybrid Propulsion System	1 ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗	4 ODI 11444734 The contact owns a 2014 Infiniti QX60 Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are… Look up ODI 11444734 at NHTSA ↗ ODI 11448229 The contact owns a 2014 Infiniti QX60. The contact received a recall notification for NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11448229 at NHTSA ↗ ODI 11457117 · 120,000 mi The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall coul… Look up ODI 11457117 at NHTSA ↗	0	—	0	0	0	0
Unknown Or Other	2 ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10730999 · 21,000 mi VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE. Look up ODI 10730999 at NHTSA ↗	0	0	0	—	1 ODI 11081064 · 7,000 mi WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE. Look up ODI 11081064 at NHTSA ↗	1 ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗	0
Vehicle Speed Control	2 ODI 11035565 · 1 mi AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN. Look up ODI 11035565 at NHTSA ↗ ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗	0	0	0	1 ODI 11081064 · 7,000 mi WHEN AT A FULL STOP THE VEHICLE HAS A HARD TIME MOVING/ACCELERATING. I TAKE MY FOOT COMPLETELY OFF THE BRAKE AND THE VEHICLE WILL NOT MOVE. WHEN I PRESS THE GAS, THE VEHICLE WILL JERK VERY BADLY AND JUMP LIKE IT IS A STICK SHIFT, BUT IT IS NOT. WHEN IT FINALLY GETS MOVING IT CONTINUES TO JERK, SPUTTER AND JUMP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS FOR THIS ISSUE AND I AM REPEATEDLY TOLD THAT WITHOUT A CODE OR THE VEHICLE DUPLICATING WHAT IT DOES THERE IS NOTHING THAT CAN BE DONE. Look up ODI 11081064 at NHTSA ↗	—	0	1 ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗
Electrical System	2 ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗ ODI 10954601 · 81,000 mi TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY FROM THE MANUFACTURER ADDRESSING THE CVT ISSUE, BUT THE MANUFACTURER WOULD NOT HONOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. Look up ODI 10954601 at NHTSA ↗	0	0	0	1 ODI 10690553 · 9,000 mi SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE… Look up ODI 10690553 at NHTSA ↗	0	—	0
Electronic Stability Control (Esc)	2 ODI 10617937 · 8,800 mi MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR Look up ODI 10617937 at NHTSA ↗ ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗	0	0	0	0	1 ODI 11194979 · 35,000 mi I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH APPARENTLY WAS SUPPOSED TO FIX THE ISSUE . HOWEVER, IT HAS NOT AND I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME ISSUE BUT THE DEALERSHIP COULD NOT FIND ANY PROBLEMS. YET THE SAME YEAR AND MODEL MINUS THE HYBRID IS CURRENTLY RECALLED FOR THE SAME … Look up ODI 11194979 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Hard or delayed shifting

7 mentions · 20.6% of complaints

Median mileage: 59,975 mi (6 usable records).

ODI 10954601 · 81,000 mi

TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY FROM THE MANUFACTURER ADDRESSING THE CVT ISSUE, BUT THE MANUFACTURER WOULD NOT HONOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Look up ODI 10954601 at NHTSA ↗

ODI 11092483 · 39,950 mi

AUTOMATIC TRANSMISSION ZERKS AND LURCHES, AND SOMETIMES FAILS TO ENGAGE WHEN STARTING FROM FULL STOP. THE SAME ISSUE OCCURS WHEN TRYING TO REVERSE. THE ISSUE IS ESPECIALLY A PROBLEM WHEN STARTING FROM A FULL STOP ON A HILL. THE BEVERLY HILLS INFINITI REPAIR GARAGE SAID THEY COULD NOT DUPLICATE THE ISSUE, YET IT IS A WELL-KNOWN ISSUE AS DESCRIBED BY SEVERAL OWNERS VIA INTERNET POSTINGS.

Look up ODI 11092483 at NHTSA ↗

ODI 11194625 · 80,000 mi

TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED VIOLENTLY. ADDITIONALLY, AN ABNORMAL KNOCKING NOISE WAS HEARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Look up ODI 11194625 at NHTSA ↗

Matching rule

Stalling or loss of power

5 mentions · 14.7% of complaints

Median mileage: 58,000 mi (4 usable records).

ODI 10690553 · 9,000 mi

Look up ODI 10690553 at NHTSA ↗

ODI 10954601 · 81,000 mi

Look up ODI 10954601 at NHTSA ↗

ODI 11065779

Look up ODI 11065779 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

5 mentions · 14.7% of complaints

Median mileage: 80,700 mi (5 usable records).

ODI 11194625 · 80,000 mi

Look up ODI 11194625 at NHTSA ↗

ODI 11478140 · 101,966 mi

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at various speeds, the front passenger’s side low beam headlight started to dim and then became inoperable. The contact then stated that on another day, the front driver’s side low beam headlight became inoperable. No warning light was illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer was contacted and the contact was currently at the dealer The failure mileage was 101,966.

Look up ODI 11478140 at NHTSA ↗

ODI 11484464 · 89,000 mi

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the spark plugs and ignition coils needed to be replaced. The vehicle was not repaired and the failure persisted. The contact stated that on another occasion while…

Look up ODI 11484464 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b