| Power Train | 9748.7%ODI 10608408 · 1,200 miI BOUGHT THIS SUV IN MAY 2014. ABOUT TWO WEEKS AFTER MY WIFE AND I BOTH NOTICED THAT THE VEHICLE SHUDDERS AT 20 MPH WHEN YOU APPLY GAS. IT STARTED GETTING WORSE AND WE CALLED THE DEALER WHO SCHEDULED A REVIEW. THEY EVENTUALLY INSTALLED A NEW TRANSMISSION. WE ARE ABOUT 4 WEEKS AFTER THIS REPAIR AND ARE NOTICING THE SAME ISSUE AGAIN. THERE WERE ALSO ABOUT FOUR INCIDENTS WHERE I WOULD SHIFT FROM PARK TO DRIVE AND THE TRANSMISSION WOULD NOT CHANGE INTO GEAR FOR OVER 10 SECONDS.....AS THOUGH IT WAS LOW ON FLUID OR HAD A LINE BLOCKAGE. I ALSO N… Look up ODI 10608408 at NHTSA ↗ | 2122.8%ODI 11075418 · 40,000 miAT APPROXIMATELY 40K MILES, THE DEALER REPLACED THE CVT BECAUSE THE CAR WAS "BUCKING" AND CREATED A CODE THAT THE MECHANICS COULD SEE. THAT FIXED THE PROBLEM UNTIL A FEW THOUSAND MILES LATER; THE CAR NOW JUTTERS AROUND 20-25MPH ON FLAT ROADS AND VERY PRONOUNCED ON INCLINES THEN PRODUCES A WOBBLE THROUGHOUT THE CAR AT SPEEDS ABOVE 25MPH. WHEN I TAKE MY FOOT OFF THE GAS, THE SYMPTOM STOPS. BOTH THE SERVICE MANAGER AND TRANSMISSION SPECIALIST TOOK THE CAR FOR A RIDE WITH ME AND EXPERIENCED THE SYMPTOMS. DEALER SAID THAT BECAUSE IT IS NOT PRODU… Look up ODI 11075418 at NHTSA ↗ | 310.3%ODI 10944370 · 7,000 miTL* THE CONTACT OWNS A 2016 INFINITI QX60. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE IGNITION OFF, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE VEHICLE STRUCK AND RAN OVER HIS SPOUSE. THE SPOUSE SUSTAINED FIVE FRACTURED RIBS, A FRACTURED COLLAR BONE, A FRACTURED CLAVICLE, A PUNCTURED LUNG, AND CONTUSIONS ON THE HEAD AND FACE. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. Look up ODI 10944370 at NHTSA ↗ | 1319.1%ODI 11176425 · 16,000 miWHEN ACCELERATING THE CAR AND TURNING LEFT OR RIGHT THE CAR WILL SHAKE AND JERK. LOOKS LIKE A CBC TRANSMISSION Look up ODI 11176425 at NHTSA ↗ | 1334.2%ODI 11192486 · 10,830 miTL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED INFINITI OF NAPERVILLE (1550 W OGDEN AVE, NAPERVILLE, IL 60540, [phone removed]), BUT THE SHOWROOM MANAGER REFUSED TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE … Look up ODI 11192486 at NHTSA ↗ | 1128.9%ODI 11459577 · 119,000 miThe contact owns a 2019 Infiniti QX60. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle while accelerating and the vehicle shuddered. The vehicle was taken to the dealer where it was diagnosed with DTC: P17F1 for Continuously Variable Transmission (CVT) failure. The dealer informed the contact that the CVT transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a com… Look up ODI 11459577 at NHTSA ↗ | 520.8%ODI 11666704There are two problems we have had for many miles. 1. CVT- completely gone at 120K miles but we have had problems almost from the beginning (lease then bought). We were told by the Infiniti dealership they couldn't find anything (30-40K miles approximately) so we let it go thinking maybe it was the carpet mat rubbing up against the gas pedal that made the engine scudder, limp then go fast. Dealership is asking $7K + to replace. -Safety wise the acceleration was lessened. Think of merging on a highway with 18 wheelers on your tail and the car j… Look up ODI 11666704 at NHTSA ↗ | 313.0%ODI 11465293I was moving down a small slope behind other vehicles at a speed of 40-50 mph. In order to slow down a bit, I decided to manually downshift gear, I pressed the left switch and expected that after changing gear the speed it would begin to decline. But instead of slowing down, I felt a push in my back and for a second the car began to accelerate and only then began to slow down. I had to urgently apply the brakes so as not to crash into the car in front. I tried again to shift down and each time before changing the gear the car accelerated, altho… Look up ODI 11465293 at NHTSA ↗ | 311.1%ODI 11526355My car rolls back and forward, more than normal, after parking and putting the park into park and lifting foot off the break. It rolls back so fast that it knocked my mother forward and it knocked my daughter to the ground. So, when I put the car in park and I release the break is when it rolls back far enough to become a safety concern. The car also lurches forward when applying the gas pedal from a stoped position which is a safety hazard because it could potentially hit another car in front of me. Lastly, the car has a major hesitation fr… Look up ODI 11526355 at NHTSA ↗ | 15.3%ODI 11747143 · 12,000 miThe contact owns a 2024 Infiniti QX60. The contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. Additionally, the blind spot detection system and the Lane Keep Assist were intermittently inoperable, and the power window master door lock button was inoperable. The transmission slipped out of gear once. Additionally, the hatch failed to open, preventing to contact from accessing the wheelchair. The contact stated that as a [XXX… Look up ODI 11747143 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Unknown Or Other | 3015.1%ODI 10608408 · 1,200 miI BOUGHT THIS SUV IN MAY 2014. ABOUT TWO WEEKS AFTER MY WIFE AND I BOTH NOTICED THAT THE VEHICLE SHUDDERS AT 20 MPH WHEN YOU APPLY GAS. IT STARTED GETTING WORSE AND WE CALLED THE DEALER WHO SCHEDULED A REVIEW. THEY EVENTUALLY INSTALLED A NEW TRANSMISSION. WE ARE ABOUT 4 WEEKS AFTER THIS REPAIR AND ARE NOTICING THE SAME ISSUE AGAIN. THERE WERE ALSO ABOUT FOUR INCIDENTS WHERE I WOULD SHIFT FROM PARK TO DRIVE AND THE TRANSMISSION WOULD NOT CHANGE INTO GEAR FOR OVER 10 SECONDS.....AS THOUGH IT WAS LOW ON FLUID OR HAD A LINE BLOCKAGE. I ALSO N… Look up ODI 10608408 at NHTSA ↗ | 2223.9%ODI 10950452 · 33,000 miDRIVING TO WORK ON THE EXPRESSWAY AROUND 8:45 A.M. IN THE MIDDLE LANE AND HEARD A LOUD NOISE SIMILAR TO A TIRE BLOWOUT. THEN HEARD PIECES OF GLASS FALLING ON THE INSIDE COVER OF THE SUNROOF. SUNROOF GLASS HAD EXPLODED. TRAFFIC WAS NOT HEAVY AND WEATHER WAS GOOD. Look up ODI 10950452 at NHTSA ↗ | 517.2%ODI 11025223 · 22,000 miMY FAMILY AND I WERE DRIVING DOWN THE HIGHWAY, WHEN WE HEARD A LARGE BANG SOUND. MY HUSBAND LOOKED OUT THE REAR VIEW MIRROR TO SEE PIECES OF GLASS FLYING OFF THE CAR, AND REALIZED OUR SUNROOF HAD EXPLODED. WE WERE NOT FOLLOWING NEAR OTHER VEHICLES, NOR HAD WE GONE UNDER AN OVERPASS. WE PULLED OVER AND SAW THAT IT HAD CLEARLY EXPLODED WITH NO EXTERNAL INFLUENCE (THE GLASS WAS PRESSED UPWARD, AND THERE WAS NO OTHER DAMAGE OR DEBRIS OTHER THAN THE GLASS). WE WERE THANKFUL TO HAVE HAD THE INTERIOR SHADE CLOSED AS OUR YOUNG CHILDREN WERE IN THE VEH… Look up ODI 11025223 at NHTSA ↗ | 1217.6%ODI 11040908 · 10,120 mi9-20-2017 APPROXIMATELY 4PM, 90 DEG SUNNY DAY, DRIVING 2017 INFINITI QX60 ON INTERSTATE WHEN SUNROOF EXPLODED. NO OVERPASS OR TRUCK IN AREA WHERE FAILURE OCCURRED. THIS WAS MY FIRST OCCURRENCE OF THIS FAILURE. LOUD NOISE AT TIME OF FAILURE. PHOTOS TAKEN LATER. VEHICLE TAKEN TO INFINITI DEALER FOR REPAIR THE FOLLOWING DAY. SUNROOF REPLACED. I HAVE $1000 DEDUCTIBLE INSURANCE SO I ELECTED TO PAY THE $1319.22 BILL FROM MY PERSONAL ACCOUNT SINCE WARRANTY REPLACEMENT WAS NOT OFFERED. I LATER APPEALED THE EXPENSE AS A WARRANTY FAILURE AFTER S… Look up ODI 11040908 at NHTSA ↗ | 513.2%ODI 11281688 · 50,000 miI PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION FOR MY NUMEROUS SERVICE VISITS. HOWEVER THE RATTLING REMAINS. ADDITIONALLY THE DRIVER SEAT MOVES BACK AND FORTH AND MG GAS TANK IS LOOSE. Look up ODI 11281688 at NHTSA ↗ | 37.9%ODI 11448668The car engine suddenly shut off itself while I am driving in the middle of the road. The engine and the collision sensor lights were on, I had to fully stop the car and put it into "P" then restart the engine in order to go again. It was a heavy snowing day, I drove pretty slow about 20- 30 mph. It happened twice that day and one of the times I was stopped at the middle of an intersection. There were no warning lamps or any other symptoms at all, and my car still has fuel which the dealer can prove. It's extremely dangerous because my car jus… Look up ODI 11448668 at NHTSA ↗ | 625.0%ODI 11278222 · 6,000 miSUNROOF EXPLODED WHILE DRIVING ON HIGHWAY 175 HEADING TOWARDS NACOGDOCHES TX. WE HEARD A LOUD POP ALMOST LIKE A TIRE BLOWING OUT, WE GET OUT THE RENTAL CAR TO CHECK ON THE TIRES AND FOUND NOTHING. WE GOT BACK IN AND STARTED DRIVING, WHEN WE HEARD A GUSH OF WIND. WE LOOKED UP AND NOTICED THE CAR HAD A SUNROOF SO WE MOVED THE COVER BACK AND GLASS STARTED TO FLY INTO THE CAR. NOTHING HIT THE GLASS IT JUST EXPLODED OUT OF NOWHERE. Look up ODI 11278222 at NHTSA ↗ | 626.1%ODI 11445492QX60 2022 did not pass a NHTSA crash test. Is it safe to drive? Thank you Look up ODI 11445492 at NHTSA ↗ | 829.6%ODI 11503968QX60 equipped with Panoramic Sunroof. While driving on highway the sunroof exploded. Not behind any other vehicle, and no windshield or window damage. At approximately 9:45 am on 1/27/23 moved to right lane in anticipation that several cars about 100 ft were approaching and would be passing me. Heard a loud explosive sound (as described by my husband/passenger) almost sounded like a gun shot at that time. I feared that if we pulled over at next clearing car may not start and we would be stuck with no assistance. Drove approximately 1 mile… Look up ODI 11503968 at NHTSA ↗ | 421.1%ODI 11614011Front portion of panoramic sunroof exploded while driving on the highway. No known debris hit the sunroof and there were no cars near me, and I was in open air (not under an overpass). Look up ODI 11614011 at NHTSA ↗ | 741.2%ODI 11649887My wife was at a store and she put her merchandise into the car (with her purse and key fob) to put the cart away. As she was walking away she heard it lock and then she was unable to open the door. She had to call me from a bystander and I was able to download the Infiniti app and get her password etc and log in and unlock the car. I have looked online and this seems to be a common problem with incidents of babies being locked in the car and being unable to get in. Seriously scary issue. Look up ODI 11649887 at NHTSA ↗ | 225.0%ODI 11697364Hello, When I originally leased this vehicle I had electrical issues with the radio and also an intermittent rotten egg smell. I have brought my car in for this they said they fixed the radio issue but didn’t smell the smell we were smelling in it. As soon as I got it back the same stuff was happening again. I had brought it back in for service and they said they couldn’t find anything from with it. In October I was at a shopping center and and my car wouldn’t start. I had called they told me service was closing I would need to call for a to… Look up ODI 11697364 at NHTSA ↗ | 266.7%ODI 1175265124 July, approx 930 AM vehicle was stopped and left running in park. Vehicle keys (Fob) was left in vehicle and driver exited vehicle for approx 3-5 minutes. Upon return, the vehicle was locked, something that should not occur when the key (Fob) is left in the vehicle. Remote access via the Infiniti app to unlock was unsuccessful. 2nd vehichle key (Fob) was retrieved and the vehicle successfully opened using it. Infiniti was contacted and they were unable to remotely open the vehicle. THIS IS A MAJOR SAFETY CONCERN. WHAT IF THERE HAD … Look up ODI 11752651 at NHTSA ↗ |
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| Engine | 2914.6%ODI 10608408 · 1,200 miI BOUGHT THIS SUV IN MAY 2014. ABOUT TWO WEEKS AFTER MY WIFE AND I BOTH NOTICED THAT THE VEHICLE SHUDDERS AT 20 MPH WHEN YOU APPLY GAS. IT STARTED GETTING WORSE AND WE CALLED THE DEALER WHO SCHEDULED A REVIEW. THEY EVENTUALLY INSTALLED A NEW TRANSMISSION. WE ARE ABOUT 4 WEEKS AFTER THIS REPAIR AND ARE NOTICING THE SAME ISSUE AGAIN. THERE WERE ALSO ABOUT FOUR INCIDENTS WHERE I WOULD SHIFT FROM PARK TO DRIVE AND THE TRANSMISSION WOULD NOT CHANGE INTO GEAR FOR OVER 10 SECONDS.....AS THOUGH IT WAS LOW ON FLUID OR HAD A LINE BLOCKAGE. I ALSO N… Look up ODI 10608408 at NHTSA ↗ | 1617.4%ODI 11083369 · 75,000 miTHERE IS A VERY LOUD SPUTTERING FROM THE ENGINE WHEN I AM STOPPED. IT SEEMS AS THOUGH THE CAR IS GOING TO DIE. NO CHECK ENGINE LIGHT APPEARS. I TRIED REVVING THE ENGINE IN NEUTRAL TO SEE IF THAT WOULD RESOLVE IT, TO NO AVAIL. I JUST HAD MY STATE INSPECTION PERFORMED AT THE DEALER LESS THAN A WEEK PRIOR TO EVENT. NO ISSUES CAME UP AT THAT TIME. Look up ODI 11083369 at NHTSA ↗ | 13.4%ODI 11731367I am reporting a serious safety concern with my 2016 Infiniti QX60 involving a defective cooling fan system. The vehicle currently experiences a ticking/tapping noise from the cooling fan, and the fan does not operate properly, which has caused the engine to overheat. This condition creates a significant safety hazard, as engine overheating can lead to sudden engine failure while driving, increasing the risk of an accident. The issue also makes it unsafe to use essential features such as the air conditioner in hot weather and the defroster in c… Look up ODI 11731367 at NHTSA ↗ | 2029.4%ODI 11103700 · 20,000 miCAR FAILED TO ACCELERATE ON A MAJOR HIGHWAY (THRUWAY)!! VIRTUALLY NO WARNING AT ALL - ONLY PED INDICATOR LIGHT FLASHED ON/OFF. VERY LUCKY TO BE ALIVE ( MYSELF AND 2 KIDS) . WAS ABLE TO PULL TO SIDE OF ROAD , INTO REST /TRUCK STOP.AREA- BATTERY LIGHT (RED) ILLUMINATED . CALLED SERVICE DEPT AT LOCAL DEALERSHIP - DESCRIBED ISSUE .. NOW CAR IS TURNED OFF - STARTED CAR AGAIN ' ENGINE TURNS OVER - SHIFT TO D TO DRIVE - CAR DOESN'T MOVE. INFINITY , SERVICE (LACK OF ) DEPT , ROADSIDE ASSISTANCE , CONSUMER AFFAIRS .... USELESS . LEFT STRANDED FOR OVER … Look up ODI 11103700 at NHTSA ↗ | 1026.3%ODI 11416338 · 32,000 miTHIS PROBLEMATIC INFINITI QX60 HAD FAILED ONCE AGAIN WHILE I WAS ON THE HIGHWAY. IT'S JUST DEAD AND THE ENGINE REFUSED TO START. I HAD TO CALL THE TOW TRUCK TO DROP OFF AT THE KINGS INFINITI AUTO SHOP FOR REPAIR. FIRST, IT WAS A HUGE INCONVENIENCE THAT THEY COULDN'T TAKE A LOOK AT THE VEHICLE UNTIL A WEEK LATER. SECOND, NO ONE EVER OFFERED ME A LOANER CAR TO TAKE HOME AND HAS STILL DENIED THIS REQUEST. WE DEPEND ON THIS FOR WORK AND SCHOOL. THIRD, JUST TODAY I WAS INFORMED BY THE INFINITI TECHNICIAN THAT I WOULD BE RESPONSIBLE FOR THE… Look up ODI 11416338 at NHTSA ↗ | 923.7%ODI 11448668The car engine suddenly shut off itself while I am driving in the middle of the road. The engine and the collision sensor lights were on, I had to fully stop the car and put it into "P" then restart the engine in order to go again. It was a heavy snowing day, I drove pretty slow about 20- 30 mph. It happened twice that day and one of the times I was stopped at the middle of an intersection. There were no warning lamps or any other symptoms at all, and my car still has fuel which the dealer can prove. It's extremely dangerous because my car jus… Look up ODI 11448668 at NHTSA ↗ | 312.5%ODI 11535623In the summer of 2022 (I think Aug) car was stalling when stopped to make a turn. The check engine light flashed but never stayed on after the 1st incident. Brought it to a dealer and was told that the car was fine. Drove it for another two weeks and the same thing happened and no warning lights appeared. Brought it back to the dealer and was diagnosed with faulty fuel injectors after this 2nd visit. I believe all of the fuel injectors were replaced. In May of 2023 car sounded as if it was going to stall again when stopped in traffic. Happene… Look up ODI 11535623 at NHTSA ↗ | 313.0%ODI 11605261The vehicle shifts from drive into neutral intermittently. This has happed several times over the coarse of 2 years that we have had vehicle. It has occurred on both highway and street driving and is a major safety concern. We have brought it into the dealership and they could not replicate it the first time and now they are working with Infiniti to troubleshoot. Look up ODI 11605261 at NHTSA ↗ | 518.5%ODI 11515597The car jerks forward when accelerating from a stopped position which throws everyone in the car forward and it could potentially hit something or someone. The car does not stay in position when put in park or even turned off. It rolls back 2 feet and it hit my daughter and knocked her down from the rear and the car door hit my mother because it rolls back too far. Also, it has a major hesitation when trying to accelerate. When trying to pass a vehicle I almost got hit from a car behind me. These problems happen in every 2023 Infiniti QX60. … Look up ODI 11515597 at NHTSA ↗ | 315.8%ODI 11602339While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AND WAS INFORMED TO CHECK FUEL PRESSURE AND FUEL PRE… Look up ODI 11602339 at NHTSA ↗ | 423.5%ODI 11636460Vehicles engine died and the vehicle completely stopped in the middle of the highway. Look up ODI 11636460 at NHTSA ↗ | 225.0%ODI 11697364Hello, When I originally leased this vehicle I had electrical issues with the radio and also an intermittent rotten egg smell. I have brought my car in for this they said they fixed the radio issue but didn’t smell the smell we were smelling in it. As soon as I got it back the same stuff was happening again. I had brought it back in for service and they said they couldn’t find anything from with it. In October I was at a shopping center and and my car wouldn’t start. I had called they told me service was closing I would need to call for a to… Look up ODI 11697364 at NHTSA ↗ | 133.3%ODI 11765345I was in the car with my children picking them up from school on a main road and my car just shutdown and refused to start without warning and or notice- I was next to a gas station and rolled myself into the lot to wait for a AAA tow truck to bring back to the dealership. It will not turn on and the engine will not start- This is a dangerous situation espcially with kids on the car and if on a highway i would have been stranded in on coming traffic with a [XXX] and [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),… Look up ODI 11765345 at NHTSA ↗ |
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| Electrical System | 126.0%ODI 10650919 · 229 miAFTER 4 DAYS WE BOUGHT A NEW QX60 2014 THE PASSENGER FRONT DOOR DOES NOT OPEN FROM OUTSIDE OR INSIDE A FEW DAYS AFTER THE DEALER SOLVED THE PROBLEM BUT NOW AFTER 8 MONTHS THIS HAPPEN AGAIN. HOW MANY TIMES HAVE TO REPAIR IT? *TR Look up ODI 10650919 at NHTSA ↗ | 1415.2%ODI 10954597 · 12,248 miI WAS BCKNG OUT OF A PKNG SPOT BETWEEN 2 CARS AND THE BACK UP CAMERA SHOWED LOTS OF SPACE. I MADE SURE THE RIGHT OF MY VEHICLE WOULD NOT HIT PARKED CARS I WAS CLEAR ON THE LEFT. I BACKED UP A FEW INCHES AND HEARD GLASS BREAK AND TAPPED THE BEIGE BRICK WALL. UNTIL IMPACT THE SENSORS DID NOT LIGHT UP OR BEEP AT ALL. AT THE POINT OF IMPACT IT WAS FRENZY BEEPING. A WITNESS SAW THE INCIDENT AND WE WALKED BEHIND THE VEHICLE TO SEE DAMAGE. BECAUSE THE REAR LIGHTS AND BRAKE LIGHTS STICK OUT FURTHER THAN THE BUMPER THE LIGHTS ARE DAMAGED. I TOOK IT TO T… Look up ODI 10954597 at NHTSA ↗ | 310.3%ODI 11504925The display and audio/video control keeps resetting which limits the functioning of the display, climate and Audio/Video equipment, and the rear camera. Look up ODI 11504925 at NHTSA ↗ | 1319.1%ODI 11067019 · 30 miI LEASED A LOADED QX60 FROM SAWGRASS INFINITI. ONE OF THE FEATURES OF THE CAR WAS A 120V PLUG IN THE SECOND ROW WITH A MAX 150W RATING. THIS WAS A KEY FEATURE FOR US AS OUR SON HAS A CONDITION THAT REQUIRES A BREATHING MACHINE TO BE PLUGGED IN SO HE CAN RECEIVE MEDICATION EACH DAY WHILE IN THE CAR. AS IT TURNS OUT, THE VOLTAGE ON THE OUTLET MAY BE 120V, BUT THE RATING IS DEFINITELY NOT CORRECT. AFTER A MINUTE OF WORKING, THE OUTLET SHUTS OFF. AND THEN A FEW MINUTES LATER, IT MIGHT COME BACK ON FOR A MINUTE OR SO. I TESTED THE MACHINE AND … Look up ODI 11067019 at NHTSA ↗ | 615.8%ODI 11252884 · 14,000 miELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED Look up ODI 11252884 at NHTSA ↗ | 513.2%ODI 11444232While driving home from work on the expressway, the FEB indicator came on even though there was no one in front of me for at least 1/4 mile. Then the BCI indicator came on when there was no vehicle behind me. The braking system started to engage for no apparent reason. I previously owned a 2017 QX60 and experienced the same issues. Infiniti could not correct the issue and I was granted a new vehicle under the lemon law. Unfortunately, my current QX60 has too many miles to consider for the lemon law again. Look up ODI 11444232 at NHTSA ↗ | 312.5%ODI 11566079There is an electrical burning smell when the heat is turned on. Look up ODI 11566079 at NHTSA ↗ | 521.7%ODI 11456277The car does not start once it is parked, ignition is turned off and car is locked. The car requires a jump in order for it to start. Once it is jumped, the car has malfunction alerts, the battery light is lit in the vehicle and some features of the car do not work (i.e. lane assist, auto feature light is flashing, but when pressed nothing happens). My safety has been put at risk because the car could possibly shut off while I am driving, I could be stranded somewhere with my two young sons due to the car not starting. Once the car is shut o… Look up ODI 11456277 at NHTSA ↗ | 622.2%ODI 11511109I purchased a new 2023 Infinity QX60 in Nov. of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to put the car in park but unable to put the shifter back in drive. After numerous tries, the vehicle shifted into drive after restarting the car. Was able to drive the vehicle straight to my local Infinity Dealership. I arrived prior… Look up ODI 11511109 at NHTSA ↗ | 842.1%ODI 11676694 · 35,000 miThe contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed, and determined that… Look up ODI 11676694 at NHTSA ↗ | 15.9%ODI 11661086very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noise cancellation function for now. Look up ODI 11661086 at NHTSA ↗ | 337.5%ODI 11697364Hello, When I originally leased this vehicle I had electrical issues with the radio and also an intermittent rotten egg smell. I have brought my car in for this they said they fixed the radio issue but didn’t smell the smell we were smelling in it. As soon as I got it back the same stuff was happening again. I had brought it back in for service and they said they couldn’t find anything from with it. In October I was at a shopping center and and my car wouldn’t start. I had called they told me service was closing I would need to call for a to… Look up ODI 11697364 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Air Bags | 2412.1%ODI 10559799 · 600 miPASSENGER AIR BAG LIGHT GOES ON AND OFF OCCASIONALLY. MY DAUGHTER IS 115 POUNDS AND WE HAD MULTIPLE CARS AND HER WAIT WAS NEVER AN ISSUE. WE TOOK VEHICLE TO INFINITY AND THEY REPLACED SENSOR BUT AFTER A WEEK SAME PROBLEM TOOK CAR BACK NO RESOLUTION YET. I KNOW THEY HAD RECALL FOR THE SAME PROBLEM ON JX 35. *TR Look up ODI 10559799 at NHTSA ↗ | 1213.0%ODI 10789678 · 54,000 miTL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG DISABLE LIGHT ILLUMINATED. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. Look up ODI 10789678 at NHTSA ↗ | 1241.4%ODI 10891608TL* THE CONTACT OWNS A 2016 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/20/16*LJ UPDATED 09/2/116.*JB Look up ODI 10891608 at NHTSA ↗ | 34.4%ODI 11587598The passenger airbag warning light on my 2017 QX60 AWD began flashing non-stop, indicating that the airbag was not working properly. After bringing it to the Infiniti dealer, the stated that the ODB code B00A0 was showing up, which is for the Occupant Classification System (OCS) for the passenger airbag. In order to fix this, they need to replace both OCS seat sensors, as well as the OCS module, at a cost of $1,600. Until this repair is made, the passenger airbag will not work in a collision. This is the same issue that has plagued various I… Look up ODI 11587598 at NHTSA ↗ | 37.9%ODI 11489232To whom this may concern.My vehicle middle console is completely out.My Radio no longer powers on.The A/C runs continuously however I’m unable to control any functions including my defrosts.therefore as the weather is getting colder I’m not able to activate the defrost so my front window fogs up clearing my view I’m able to utilize my wipers wisely.Last for not least my ABS Air bag light comes on and then continues to flash throughout my commutes.I’m not understanding why am I being told that I’ll be the one responsible for the bill..This situ… Look up ODI 11489232 at NHTSA ↗ | 25.3%ODI 11269898 · 4,500 miTHE CAR'S COMPUTER MALFUNCTIONED WHEN PARKING THE CAR AND PRESSING THE BRAKE. THE CAR IMMEDIATELY ACCELERATED AT FULL SPEED, WENT OVER THE YELLOW MEDIAN AND HIT A POLE CAUSING AN ACCIDENT IN THE SCHOOL PARKING LOT, THE WHOLE FRONT LEFT SIDE OF THE CAR TO BE COMPLETELY DAMAGED, THE SIDE AIRBAG ON THE DRIVER'S SEAT COMING OUT, ETC. Look up ODI 11269898 at NHTSA ↗ | 14.2%ODI 11556658I was involved in a multi-car accident on 11/16/23 wile traveling on the 485 Beltway around Charlotte, NC. It was approximately 6 pm, and completely dark. The traffic was very heavy and traveling at 70 mph ( the speed limit) when a car in front of me was stopped. My 2020 Infinity QX60 did NOT alert me of a potential frontal collision, nor did the car begin braking. I slammed on the brakes, but was unable to keep from hitting the car in front of me. I was then hit in my rear by the car in back of me. NONE of my airbags went off!!! That is … Look up ODI 11556658 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 15.3%ODI 11593866Water is leaking into the vehicle through the airbag located for the rear passenger. Look up ODI 11593866 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Service Brakes | 126.0%ODI 10820027 · 26,000 mi2014 QX 60 ON TWO SEPARATE OCCASIONS (DEC 18, 2015 AND JAN 2ND,2016, ROUGHLY 2 WEEKS APART ) THE TOP BOLTS ON THE FRONT BREAK CALIPERS FELL OFF CAUSING THE CALIPER TO TILT OFF THE ROTOR. IN THE FIRST INSTANCE, THE FRONT DRIVER SIDE WHEEL STARTED MAKING SOME GRINDING NOISES WHILE DRIVING, AS IF THE BREAK PADS WERE LOW. THE NOISE STARTED OFF A BEING VERY LIGHT WHEN BREAKING, THEN CONTINUOUS GRINDING. IT WAS NOT UNTIL FURTHER INSPECTION THAT WE REALIZED THAT THE ENTIRE CALIPER FALLEN FORWARD AND WAS RUBBING ONTO THE INTERIOR OF THE WHEEL RI… Look up ODI 10820027 at NHTSA ↗ | 55.4%ODI 11318845 · 27,500 miINTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. 1. BRAKE PEDAL SINKS SLOWLY TO FLOOR WHEN BRAKING OR IN STOP. WHEEZING OR CHIRPING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. HAD SEVERAL NEAR MISSES WITH HITTING VEHICLES AND PEDESTRIANS IN FRONT. VEHICLE HAS ONLY 32K MILES. PROBLEM IS REDUCED WHEN INTELLIGENT BRAKE ASSIST (IBA) IS TURNED OFF. MECHANICS ADVISED PROBLEM WITH ABS ACTUATOR AND SIMILAR ISSUES … Look up ODI 11318845 at NHTSA ↗ | 00.0%No examples available for this selection. | 1014.7%ODI 11176090 · 30,000 miMY CAR HYDROPLANED AND EVERYTHING SHUT OFF. THE BRAKES AND STEERING WHEEL LOCKED AND THE ENGINE SHUT OFF. THERE WAS NOTHING I COULD DO TO PREVENT THE ACCIDENT. I WAS DRIVING UNDER THE SPEED LIMIT AND WAS NOT ENGAGED IN ANY RECKLESS MANEUVERING. I FELT THE CAR SLIDE IN AN UNNATURAL DIRECTION AND WHEN I ATTEMPTED TO COUNTER CORRECT I FOUND THE STEERING WHEEL HAD LOCKED. I NEXT TRIED THE BRAKES WHICH WERE ALSO UNRESPONSIVE. THE VEHICLE SLIDE INTO THE CENTER DIVIDER ON THE FREEWAY AND I SLOWLY ROLLED TO A STOP. UPON COMING TO A STOP THERE WAS A STR… Look up ODI 11176090 at NHTSA ↗ | 718.4%ODI 11235079I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN REVERSE DURING APPLICATION OF THE BRAKES. (MY HUSBAND BELIEVES ITS AN ISSUE WITH THE CALIPERS.) WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE BRAKES. AT THE SECOND SERVICE DEPARTMENT (SERVICED IN JULY 2019 SINCE THE SQUEALING HAS GOTTEN MUCH … Look up ODI 11235079 at NHTSA ↗ | 00.0%No examples available for this selection. | 28.3%ODI 11400035 · 2 miI WAS DRIVING ON THE FREEWAY AT ABOUT 1:40PM TODAY(03/9/2021). ALL OF SUDDEN HEAR SOME KIND OF LOUD GUN SHOT AND 1 SECOND LATER, MY SUNROOF IS SHATTERED. ALSO, THE FORWARD COLLISION SYSTEM AUTOMATICALLY BREAKS BY ITSELF WHEN THERE IS NO VEHICLE OR ANY KIND OF OBJECT. Look up ODI 11400035 at NHTSA ↗ | 28.7%ODI 11466754When I'm pressing the brakes on the car at all speeds (more noticeable at slower speeds) the car jerks before it comes to a complete stop. When the car is first turned on, the cars brakes smoothly. Unfortunately, after a few times braking, the car will jerk before the car fully stops. At times , the jerk is minimal, where only I feel it. Other times, my passengers feel it and the whole car moves. Another issue I'm having with the vehicle is when pressing the brakes, the car takes a while to slow down, causing me to have to push the brakes w… Look up ODI 11466754 at NHTSA ↗ | 311.1%ODI 11526355My car rolls back and forward, more than normal, after parking and putting the park into park and lifting foot off the break. It rolls back so fast that it knocked my mother forward and it knocked my daughter to the ground. So, when I put the car in park and I release the break is when it rolls back far enough to become a safety concern. The car also lurches forward when applying the gas pedal from a stoped position which is a safety hazard because it could potentially hit another car in front of me. Lastly, the car has a major hesitation fr… Look up ODI 11526355 at NHTSA ↗ | 15.3%ODI 11752870This vehicle was taken to the local Infiniti dealer for a routine oil change, vehicle inspection during this service discovered that the rear brake pads were worn. The request to replace the rear brake pads was declined. There were no warning indications. The failure mileage was 21787. Infiniti was contacted, but no assistance was offered. Look up ODI 11752870 at NHTSA ↗ | 317.6%ODI 11672917On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary fix is to disable the ANC (Active noise cancellation). Turned off ANC as instructed by DTS, the concern is under engineering review.” On Sunday, 7/6/25, on my way back from being out of town, as I approached an oncoming red light with cars in front… Look up ODI 11672917 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Vehicle Speed Control | 168.0%ODI 10641197WE HAVE HAD TWO ISSUES WITH OUR 2014 QX60. THE FIRST ISSUE WAS A SHUDDER PROBLEM WHERE THE VEHICLE WOULD SHAKE/HESITATE/FELT LIKE IT WAS GOING TO STALL AT LOWER SPEEDS, AROUND CORNERS, ETC. AFTER SEVERAL ATTEMPTS THE DEALERSHIP ADVISED IT WAS A TRANSMISSION ISSUE AND THE ENTIRE TRANSMISSION WAS REPLACED. THE SECOND ISSUE CAME ABOUT AFTER THE TRANSMISSION WAS REPLACED AND HAS YET TO BE FIXED. THE ACCELERATOR WILL INTERMITTENTLY NOT WORK. THIS HAPPENS EITHER FROM A STOP ? I GO TO HIT THE GAS AND EITHER NOTHING HAPPENS OR THE CAR LURCHES FORW… Look up ODI 10641197 at NHTSA ↗ | 77.6%ODI 11228791 · 115,000 miDRIVER ASSISTANCE PKG AND AROUND VIEW MONITOR WITH MOD DOES NOT WORK ANYMORE AFTER COLLISION REPAIR. THE SUV WAS REPAIRED WITH GENUINE INFINITI PARTS. AFTER THE REPAIR WAS COMPLETED, THE DRIVER ASSISTANCE PACKAGE OPTIONS AND THE MOVING OBJECT DETECTION AT THE FRONT NO LONGER WORKS. IT HAS BEEN AT THE COLLISION CENTER AND INFINITI DEALERSHIP FOR OVER 2 MONTHS AND THEY CAN NOT FIGURE OUT THE CAUSE OF THE MALFUNCTION. ALL THE INFINITI DEALERSHIP HAS DONE WAS SAID THE COMPUTER DOES NOT SHOW AN ERROR. I HAVE ASKED INFINITI TO CALL IN AN EXPERT ENGIN… Look up ODI 11228791 at NHTSA ↗ | 00.0%No examples available for this selection. | 710.3%ODI 11096805 · 22,540 mi2 TIMES NOW IN THE LAST FEW WEEKS WHILE USING ADAPTIVE CRUISE CONTROL THE CAR DECIDED TO TAKE OFF. I WATCHED THE CRUISE SPEED GO FROM 70 TO 80 WITHOUT ANY INPUT AND THE CAR ROCKETED TO 100 MILES AND HOUR. BRAKING WOULD SLOW IT DOWN BUT AS SOON AS I TOOK MY FOOT OFF THE BRAKE IT WOULD SPEED UP. I TRIED TURNING THE CRUISE CONTROL OFF AND THAT DIDN'T STOP IT. I CYCLED IT ON AND OFF ABOUT 5 TIMES BUT IT KEPT SPEEDING UP. MY WIFE TOLD ME TO TURN THE CRUISE BACK ON AND LEAVE IT AND THAT IS WHEN IT FINALLY STOPPED. SHE TOLD THIS SAME INCIDENT HAPPENED… Look up ODI 11096805 at NHTSA ↗ | 410.5%ODI 11638350The vehicle is accelerating and braking randomly without my control. Look up ODI 11638350 at NHTSA ↗ | 37.9%ODI 11251933 · 1,000 miTL* THE CONTACT OWNS A 2020 (NA) INFINITI QX60. WHILE IDLING, THE VEHICLE SPONTANEOUSLY ACCELERATED. ADDITIONALLY, THE RPMS INCREASED TO 7,000 FOR 20 SECONDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF WILLIAMSVILLE (8137 MAIN ST, WILLIAMSVILLE, NY 14221, [phone removed]), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,000. Look up ODI 11251933 at NHTSA ↗ | 14.2%ODI 116741352020 infinity qx 60 Bought car used in 2024 with 80,000. There is a hesitation when accelerating and sometimes seems to want to die when idling. There is also a knocking sound at times when accelerating. At times I feel transmission skips. When turning right or left or reversing, the wheels seem to creek and almost grind a bit. I am great about maintenance and called to determine if my vin was included in the current recalls. I am told no, but am experiencing the same symptoms described by infinity. Just want to know if there is a any acti… Look up ODI 11674135 at NHTSA ↗ | 28.7%ODI 11524768The main screen blanked out completely Heads up display Cruise and adaptive and blind spot indicators all ceases to function Air conditioner has lost function twice since I got the vehicle Leak in rear pipes Rear hatch intermittently doesn’t close properly thus an alarm stays on Driver side mirror won’t fold out after retraction Rear wiper goes off for not reason Lane departure is unreliable Infotainment system needs to be rebooted often Look up ODI 11524768 at NHTSA ↗ | 13.7%ODI 11515597The car jerks forward when accelerating from a stopped position which throws everyone in the car forward and it could potentially hit something or someone. The car does not stay in position when put in park or even turned off. It rolls back 2 feet and it hit my daughter and knocked her down from the rear and the car door hit my mother because it rolls back too far. Also, it has a major hesitation when trying to accelerate. When trying to pass a vehicle I almost got hit from a car behind me. These problems happen in every 2023 Infiniti QX60. … Look up ODI 11515597 at NHTSA ↗ | 00.0%No examples available for this selection. | 15.9%ODI 11764744On XXX, at approximately 7:30–7:50 a.m., the driver was traveling northbound on the [XXX] in [XXX] during heavy rain. While the vehicle was moving, it unexpectedly began steering or correcting its direction without the driver intending it to do so. At approximately the same time, the vehicle lost acceleration and the brakes did not respond normally. The driver attempted to stabilize and regain control of the vehicle, but the vehicle continued losing speed and could not be controlled normally. This created an immediate risk of being struck from… Look up ODI 11764744 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 63.0%ODI 10693001 · 3,000 miON TWO SEPARATE OCCASIONS,THE GAS PEDAL ON THE CAR GOT STUCK IN THE DOWN POSITION CAUSING THE CAR TO ACCELERATE UNCONTROLLABLY. THE FIRST TIME WAS WHILE ACCELERATING ONTO THE HIGHWAY. WHEN I LET OFF THE GAS PEDAL, IT STUCK IN THE DOWN POSITION AND I HAD TO MANUALLY DISENGAGE IT WITH MY FOOT. THE SECOND TIME ON 3/7/2015 AT 2050, MY WIFE WAS DRIVING AT A STEADY SPEED OF 65 MPH WHEN THE GAS PEDAL WENT DOWN ON ITS OWN CAUSING THE CAR TO ACCELERATE TO APPROXIMATELY 85 MPH BEFORE SHE WAS ABLE TO DISENGAGE THE PEDAL. THERE WAS NOTHING UNDERNEATH … Look up ODI 10693001 at NHTSA ↗ | 44.3%ODI 11507893Car stops when turning a corner. When turning it back on, it moves slow and it might have power to move but then it goes slow. The battery will drain quickly and the it stops all together. It's like the engine just goes out. Look up ODI 11507893 at NHTSA ↗ | 26.9%ODI 10958425 · 12,000 miTL* THE CONTACT OWNS A 2016 INFINTI QX60. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SPLASHING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. Look up ODI 10958425 at NHTSA ↗ | 34.4%ODI 11348934 · 34,000 miCAR WAS RUNNING WELL AND DID NOT HAVE ANY ISSUES THEN WENT TO START AND CAR WOULD NOT START, HEADLIGHTS STARTED FLICKERING, WARNING LIGHTS CAME ON AND CAR WOULDN'T START. WAS ABLE TO GET IT TO START AND DRIVE HOME BUT POWER STEERING WENT OUT, COULD NOT ACCELERATE ON A HWY, LIGHTS CONTINUED TO FLICKER. WAS NOT SWITCHING GEARS. ONCE WE GOT HOME TURNED THE CAR OFF AND HAVE NOT BEEN ABLE TO START IT SINCE. WE HAD IT TOWED TO NISSAN DEALERSHIP AND THEY CAN'T FIGURE OUT WHAT IS WRONG AND IT'S BEEN THERE FOR OVER THREE WEEKS. NISSAN IS SAYING WE NEED … Look up ODI 11348934 at NHTSA ↗ | 25.3%ODI 11281688 · 50,000 miI PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION FOR MY NUMEROUS SERVICE VISITS. HOWEVER THE RATTLING REMAINS. ADDITIONALLY THE DRIVER SEAT MOVES BACK AND FORTH AND MG GAS TANK IS LOOSE. Look up ODI 11281688 at NHTSA ↗ | 12.6%ODI 11504021Car just stalls or cuts out and loses power. Dealership says it’s not pulling any codes. Look up ODI 11504021 at NHTSA ↗ | 28.3%ODI 11535623In the summer of 2022 (I think Aug) car was stalling when stopped to make a turn. The check engine light flashed but never stayed on after the 1st incident. Brought it to a dealer and was told that the car was fine. Drove it for another two weeks and the same thing happened and no warning lights appeared. Brought it back to the dealer and was diagnosed with faulty fuel injectors after this 2nd visit. I believe all of the fuel injectors were replaced. In May of 2023 car sounded as if it was going to stall again when stopped in traffic. Happene… Look up ODI 11535623 at NHTSA ↗ | 00.0%No examples available for this selection. | 414.8%ODI 11553769I purchased and Infiniti QX60 on April 15th 2023 The check engine light has come on on multiple occasions and the vehicle loses power in traffic and stops moving it will shut off. The first time I had the vehicle in for service it was sensors with the check engine light this time it is in for service and there is a replacement of a fuel pump Look up ODI 11553769 at NHTSA ↗ | 15.3%ODI 11602339While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AND WAS INFORMED TO CHECK FUEL PRESSURE AND FUEL PRE… Look up ODI 11602339 at NHTSA ↗ | 211.8%ODI 11744563While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle Look up ODI 11744563 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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