| Electrical System | 314.3%ODI 10680498TL* THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10680498 at NHTSA ↗ | 00.0%No examples available for this selection. | 17.1%ODI 11372593 · 32,524 miI PURCHASED A 2016 QX80 LAST WEEK. AFTER FILLING MY CAR WITH FUEL, WITHIN 10 MINUTES, MY GAS GAUGE WENT FROM FULL, TO DOWN 3/4 OF A TANK OF GAS. AFTER ONLY 50 MILES OF DRIVING, WITH NO AIR CONDITIONING ON, I'M AT 1/2 OF A TANK ACCORDING TO MY FUEL GAUGE. THERE IS ABSOLUTELY NO WAY THAT CAN BE CORRECT. Look up ODI 11372593 at NHTSA ↗ | 423.5%ODI 11454987 · 90,000 miThe contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000. Look up ODI 11454987 at NHTSA ↗ | 444.4%ODI 11431105 · 25,000 miThe contact wife owns a 2018 Infiniti QX80 AWD. The contact stated that the Telematics Control Unit (TCU) of the vehicle operated in 3G however, the AT&T servers were shutting down causing the functionality of the TCU to become inoperable. The vehicle was not taken to a dealer. The manufacturer was informed of the failure and informed the contact that there was no solution to the failure at the moment. The failure mileage was approximately 25,000. Look up ODI 11431105 at NHTSA ↗ | 840.0%ODI 11291109WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPE… Look up ODI 11291109 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11509723Full system fault on the center stack display. The unit turns off completely and/or resets continuously. The rear parking camera, audio, navigation, etc. is affected when this issue occurs. Look up ODI 11509723 at NHTSA ↗ | 150.0%ODI 11512291forward collision light came on for fours hours display blinks on and off press buttons on display or open various apps on smart phone and music stops playing wireless DVD player doesn't come on or work The electronics in the suv is faulty and not perdicable Look up ODI 11512291 at NHTSA ↗ | 150.0%ODI 11747704Summary: Recurring weak/no-start condition due to low battery voltage despite new battery replacement. Charging system (VVCS) fails to adequately maintain battery charge on normal driving patterns. -Purchased certified pre-owned vehicle Dec 2024. -Began experiencing weak battery (weak or no starts) approximately Jul 2025. Jump started and charged for a few months, as issue was intermittent. -Symptoms got worse, brought vehicle to dealer Nov 2025. Battery tested bad and replaced by dealer. -Experienced weak battery again June 2026. Voltage… Look up ODI 11747704 at NHTSA ↗ | 225.0%ODI 11693639Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show a car driving directly behind me which I almost hit) and displayed the frozen image to the driver the entire time driving the car, including at highway speeds, and which could not be manually removed from view (including by pressi… Look up ODI 11693639 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Unknown Or Other | 14.8%ODI 11191795 · 60,000 miTHE CAR IS HAVING ISSUES WITH THE BATTERY NOT KEEPING A CHARGE. SPRING 2018 TOOK THE CAR TO THE DEALERSHIP SEVERAL TIMES, BATTERY, STARTER, ALTERNATOR CHECKS OUT OK BUT EVEN AFTER REPLACING A CRACKED BATTERY IN SUMMER 2018 WITH A NEW NOW MARCH 2019 THE 7TH MONTH OLD BATTERY DOES NOT WORK. MY CAR WILL NOT START WITHOUT A CHARGE WHEN STATIONARY. Look up ODI 11191795 at NHTSA ↗ | 15.6%ODI 10715885 · 1,500 miI WAS A PASSENGER IN MY INFINITI QX80 GOING ABOUT 25 +/- . THERE WERE 3 BEEPS AND THE CAR SUDDENLY BREAKED ON ITS OWN IN THE MIDDLE OF THE STREET. I LOOKED UP TO FIND NOTHING IN FRONT OF US. THE DRIVER SAID THE CAR BREAKED SUDDENLY ON ITS OWN! HER FOOT WAS ON THE GAS PEDDLE AND WHEN SHE REACTED BY GOING FOR THE BREAK IT WAS ALREADY TO THE FLOOR. THERE WAS ABSOLUTELY NO REASON FOR THIS EMERGENCY COLLISION FEATURE TO GO OFF. LUCKILY THERE WAS NO ONE CLOSE ENOUGH BEHIND US TO REAREND US, ALTHOUGH I'M CERTAIN THE DRIVER WONDERED WHY WE SLAMMED O… Look up ODI 10715885 at NHTSA ↗ | 214.3%ODI 11093310 · 27,000 miTHE INFINITI QX80 OFFERS A SOS SERVICE FOR THIS VEHICLE, HOWEVER THEY ARE UNABLE TO GET THIS SERVICE TO WORK ON MY VEHICLE. Look up ODI 11093310 at NHTSA ↗ | 423.5%ODI 11143085CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SE… Look up ODI 11143085 at NHTSA ↗ | 222.2%ODI 11531092I was slowing down at a red light and heard a bang and glass shattered. My sunroof exploded. Nothing hit it. The glass is bowed outward. Look up ODI 11531092 at NHTSA ↗ | 525.0%ODI 11309694THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'… Look up ODI 11309694 at NHTSA ↗ | 233.3%ODI 11534464While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to make suitable adjustments to the camera--the tint and color options seemed to have no effect on the image. So, I opted to adjust tint from the default/middle value all the way to the left/lowest value and save the settings. Even t… Look up ODI 11534464 at NHTSA ↗ | 114.3%ODI 11517534The paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. Infiniti refused to cover it because we are out of the warranty. Might I ad only by a couple hundred miles. Look up ODI 11517534 at NHTSA ↗ | 00.0%No examples available for this selection. | 2100.0%ODI 11512291forward collision light came on for fours hours display blinks on and off press buttons on display or open various apps on smart phone and music stops playing wireless DVD player doesn't come on or work The electronics in the suv is faulty and not perdicable Look up ODI 11512291 at NHTSA ↗ | 00.0%No examples available for this selection. | 450.0%ODI 11632378New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, without ability to turn down volume, creating a dangerous driving environment. Only resolution, to date, is to press and hold for 10-15 seconds the powerbutton to shutoff. Having to do this while driving is dangerous. Other isntances where the car pneu… Look up ODI 11632378 at NHTSA ↗ | 116.7%ODI 11707279While driving at normal speed, I suddenly heard a very loud explosion-like “boom” coming from the roof of the vehicle. I immediately pulled over and discovered that the panoramic roof glass had shattered, leaving a large opening/hole in the glass. There was no impact from any object, no debris strike, and no visible impact point or damage consistent with road debris. Nothing hit the vehicle before or during the incident. The failure occurred suddenly and without warning, creating a serious safety concern. Shattered glass could have entered the … Look up ODI 11707279 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine | 628.6%ODI 10664783 · 3,000 miTL* THE CONTACT OWNS A 2014 INFINITY QX80. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE GASKETS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000. Look up ODI 10664783 at NHTSA ↗ | 527.8%ODI 11258347 · 49,000 miFIRST I WANT TO MAKE IT CLEAR THAT I LOVE MY VEHICLE, HOWEVER IT HAS AN ISSUE WITH STARTING THE ENGINE OCCASSIONALY. IN THE BEGINNING I WAS BLAMING IT ON THE BATTERY, I HAD THAT CHECKED SEVERAL TIME AND ALL SEEMED TO BE OK? AFTER SEVERAL TIMES OF THIS HAPPENING I DECIDED I WAS LOSING CONFIDENCE IN THE TESTING AND I PURCHASED A NEW BATTERY. THAT SEEMED TO TAKE CARE OF THE PROBLEM FOR 10 MONTHS, WHEN IT STARTED AGAIN AND HAS HAPPENED 3 TIMES SINCE. I HAD A FRIEND JUMP START ME AND I DROVE STAIGHT TO THE DEALERSHIP I HAD PURCHASED THE VEHICLE AND … Look up ODI 11258347 at NHTSA ↗ | 214.3%ODI 10943840 · 4,632 miWHILE IN MOTION ON A HIGHWAY ON THE WAY TO OUR SUMMER VACATION, OUR BRAND NEW INFINITI QX80 STARTED SMOKING FROM UNDER THE HOOD AND THE AIR CONDITIONER WENT OUT. AFTER HAVING THE CAR TOWED BACK TO THE DEALERSHIP (AND GETTING A TAXI TO TAKE US TO A RENTAL CAR PLACE) WE WERE TOLD THAT THE VEHICLE HAD COME FROM THE FACTORY WITH AN OIL COOLER WATER HOSE THAT WAS 2 INCHES LONGER THAN STANDARD, CAUSING THE HOSE TO RUB AGAINST THE COOLING FAN BLADE AND SEVERING IT CAUSING ALL COOLANT TO LEAK. INFINITI WILL NOT REIMBURSE US FOR RENTAL CAR COSTS, DESP… Look up ODI 10943840 at NHTSA ↗ | 317.6%ODI 11170060I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIG… Look up ODI 11170060 at NHTSA ↗ | 00.0%No examples available for this selection. | 15.0%ODI 11549615This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed! Look up ODI 11549615 at NHTSA ↗ | 00.0%No examples available for this selection. | 228.6%ODI 11709395This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches. I have said this is a safety issue and neither the dealer nor Inifiniti Customer Consumer Affairs have taken this seriously and remedied the situation. They all say there is nothing they can do. I have taken it to the dealer 6 times and opened up… Look up ODI 11709395 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11764724Malfunction: see owners manual with forward collision icon popped up. Only went away when we turned the vehicle off. Tried wiping off sensors to see if it was a sensor issue. Continued to happen. When we arrived back to [XXX] I was driving on XXX. Error message came on with a loud beep, vehicle shut off on me while I was driving (screens went black, a/c cut off, idle message flashed across screen and the vehicle stalled out. Engine came back on by itself. I was driving in my neighborhood leaving my home address. Took it to the Infiniti dealersh… Look up ODI 11764724 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 419.0%ODI 10680898TL*THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. Look up ODI 10680898 at NHTSA ↗ | 633.3%ODI 10903255THIS VEHICLE HAS AN ISSUE WITH UNCONTROLLED ACCELERATION WHEN I FIRST TAKE OFF. WITH MY BRAKE PEDAL APPLIED THE ENGINE RPM IS APPROX. 550, WHICH IS IN SPECS. AS SOON AS I RELEASE THE BRAKES THE RPM JUMPS TO 1100 RPM AND THE VEHICLE TAKES OFF ON IT'S ON. MY VEHICLE HAS BEEN TO THE DEALER TWICE FOR THIS PROBLEM AND THEY SAY THEY CAN'T HELP ME, MY FIRST EXPERIENCE I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME. THIS AN ISSUE THAT NEEDS ADDRESSED. STREET CONDITIONS, WEATHER CONDITIONS DON'T MAKE A DIFFERENCE, AND HAS DONE IT SINCE I PURCHASED IT. Look up ODI 10903255 at NHTSA ↗ | 17.1%ODI 11372593 · 32,524 miI PURCHASED A 2016 QX80 LAST WEEK. AFTER FILLING MY CAR WITH FUEL, WITHIN 10 MINUTES, MY GAS GAUGE WENT FROM FULL, TO DOWN 3/4 OF A TANK OF GAS. AFTER ONLY 50 MILES OF DRIVING, WITH NO AIR CONDITIONING ON, I'M AT 1/2 OF A TANK ACCORDING TO MY FUEL GAUGE. THERE IS ABSOLUTELY NO WAY THAT CAN BE CORRECT. Look up ODI 11372593 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 210.0%ODI 11291109WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPE… Look up ODI 11291109 at NHTSA ↗ | 00.0%No examples available for this selection. | 228.6%ODI 11575429What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance repr… Look up ODI 11575429 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 375.0%ODI 11760612I am filing this complaint regarding my replacement 2027 Infiniti QX80 Autograph, VIN [XXX]. My original new 2027 QX80 developed a strong raw gasoline/fuel-vapor odor shortly after purchase. I reported it to Infiniti of Scottsdale on XXX, one day after purchase. The dealer initially advised me to wait 4-5 days because the vehicle was new. The odor persisted, and the dealer later advised that the fuel tank and/or EVAP canister might need replacement. I filed NHTSA Case No. XXXfor that first vehicle. Infiniti of Scottsdale provided this replacem… Look up ODI 11760612 at NHTSA ↗ |
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| Air Bags | 14.8%ODI 11403966 · 78,000 miMY AIRBAG INDICATOR LIGHT CAME ON ALMOST IMMEDIATELY FOLLOWING PURCHASE. I TOOK IT TO BE FIXED BY INFINITI SERVICE DEPARTMENT. AFTER PICKING UP THE VEHICLE, THE LIGHT CAME BACK ON. THIS CYCLE REPEATED MULTIPLE TIMES. THE 4TH TIME, INFINITI STATED THEY HAVE COMPLETED THE "FLOW CHART" PROVIDED BY THE MANUFACTURER TO SOLVE THE PROBLEM AND HAD TO SPEAK TO ENGINEERS TO TROUBLESHOOT NEXT STEPS. THEY QUOTED ANOTHER PART OF THE AIRBAG SYSTEM TO BE REPLACED. THIS TIME, I REQUESTED A GUARANTEED FIX. THEY DENIED THE REQUEST AND STATED THEY CANNOT GUARANTE… Look up ODI 11403966 at NHTSA ↗ | 422.2%ODI 10749710 · 24 miPICKED UP THE VECHICLE ON THE AFTERNOON OF JUNE 23 2015. ON THE WAY HOME THE AIR BAG WARNING LIGHT FLASHED SO WE RETURNED TO THE DEALERSHIP. THEY DID SOMETHING AND STTED IS WAS ALOOSE WIRE. NEXT DAY (ON A TRIP) THE AIR BAG LIGHT STARTED FLASHING AGAIN. RETURNED THE VECHICLE TO THE DEALER FOR THREE DAYS AND WAS TOLD SOME PARTS WERE REPLACED. TWO DAYS LATER AIR BAG LIGHT WAS ON AGAIN. RETURNED TO THE DEALER (THIRD TIME) THEY COULD NOT FIND DETAIL OF FAULT EVEN THOUGH THE LIGHT WAS OBVIOUSLY FLASHING. THEY SAID THEY WOULD CONTACT INFINITY AND GET… Look up ODI 10749710 at NHTSA ↗ | 214.3%ODI 10949979 · 10,000 miTHE PASSENGER SIDE AIRBAG OCCUPANT SENSOR DOES NOT RECOGNIZE OCCUPANTS CONSISTENTLY. IT WORKS FOR SOME OCCUPANTS SOMETIMES, AND AT OTHER TIMES IT DOESN'T RECOGNIZE THE SAME OCCUPANTS. SHIFTING IN THE SEAT SOMETIMES HAS AN EFFECT AND SOMETIMES DOESN'T. IT HAS BEEN TO THE SELLING DEALER WITH THIS COMPLAINT BUT THE SELLING DEALER STATES IT IS WORKING CORRECTLY. I'VE ATTACHED A PICTURE OF MY 16YO DAUGHTER SITTING IN THE SEAT WHERE YOU CAN SEE THE LIGHT IS ILLUMINATED INDICATING THAT THE AIRBAG IS OFF. SHE MEETS THE WEIGHT LIMIT STATED BY THE DEALER… Look up ODI 10949979 at NHTSA ↗ | 741.2%ODI 11450775My battery died and needed a jump start. Shortly after jump starting my vehicle, the airbag light began flashing. The Infiniti dealership in Milwaukee is quoting $3900 to fix this which seems crazy. I don't know if the airbag will even deploy if I get into accident. Look up ODI 11450775 at NHTSA ↗ | 222.2%ODI 11182711 · 2,400 miTL* THE CONTACT OWNS A 2018 INFINITI QX80. WHILE DRIVING APPROXIMATELY 38-40 MPH, THE DRIVER OF AN ONCOMING VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE DOOR AND DRIVER'S SIDE FRONT FENDER OF THE CONTACT'S VEHICLE. THE DRIVER'S FRONTAL AIR BAG DEPLOYED; HOWEVER, THE SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE SEAT BELT FAILED TO RESTRAIN HIM FROM MOVING FORWARD. THE CONTACT SUSTAINED A CONCUSSION. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE … Look up ODI 11182711 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 112.5%ODI 11659777A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked to see the amount of damage to my wife's QX80 while not triggering the air bags to be deployed. One in particular told us to make sure we reported this to the insurance company. Look up ODI 11659777 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Service Brakes | 14.8%ODI 11708449My daughter was driving this car home from college on I80 east from Iowa to joliet and almost was involved in a accident. The stearing started to lean to the left and when she had to slow down and brake the stearing went hard to her left until she released the brake. she pulled over and called me i came out and drove it home slowly. i took it to my mechanic which i thought it was an alignment issue or a caliper on rear brakes. However it was brought to my attention by the mechanic that the left side of the rear sub frame was rootted out by rust… Look up ODI 11708449 at NHTSA ↗ | 422.2%ODI 10715885 · 1,500 miI WAS A PASSENGER IN MY INFINITI QX80 GOING ABOUT 25 +/- . THERE WERE 3 BEEPS AND THE CAR SUDDENLY BREAKED ON ITS OWN IN THE MIDDLE OF THE STREET. I LOOKED UP TO FIND NOTHING IN FRONT OF US. THE DRIVER SAID THE CAR BREAKED SUDDENLY ON ITS OWN! HER FOOT WAS ON THE GAS PEDDLE AND WHEN SHE REACTED BY GOING FOR THE BREAK IT WAS ALREADY TO THE FLOOR. THERE WAS ABSOLUTELY NO REASON FOR THIS EMERGENCY COLLISION FEATURE TO GO OFF. LUCKILY THERE WAS NO ONE CLOSE ENOUGH BEHIND US TO REAREND US, ALTHOUGH I'M CERTAIN THE DRIVER WONDERED WHY WE SLAMMED O… Look up ODI 10715885 at NHTSA ↗ | 321.4%ODI 10897481 · 47 miTHIS VEHICLE HAS A CRASH AVOIDANCE SYSTEM THAT HAS TO BE TURNED ON, I THINK IT SHOULD TURN WHEN THE VEHICLE IS STARTED LIKE FCA,GM,FORD AND THE BENDIX SYSTEM WE HAVE IN HD TRUCKS. THE DEALER IS NO HELP. Look up ODI 10897481 at NHTSA ↗ | 211.8%ODI 11623143I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The… Look up ODI 11623143 at NHTSA ↗ | 00.0%No examples available for this selection. | 210.0%ODI 11299027 · 500 mi2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO… Look up ODI 11299027 at NHTSA ↗ | 116.7%ODI 11582054The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as if slamming the brakes. Look up ODI 11582054 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11743998many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle near it. there is no warning for pro pilot assist mode to be driven below or above a certain speed, Infiniti dealer advised it should not be used for bumper to bumper traffic or within city. but… Look up ODI 11743998 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Fuel System, Gasoline | 419.0%ODI 106924752014 INFINITI QX80. CONSUMER WRITES IN REGARDS TO FUEL SMELL IN VEHICLE AND RECEIVED RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE. *JB Look up ODI 10692475 at NHTSA ↗ | 15.6%ODI 11414415 · 99,000 miTL* THE CONTACT OWNS A 2015 INFINITI QX80. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP SIGN, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY TO INSPECT THE VEHICLE BUT FOUND NO ISSUES. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL CAP HAD DISINTEGRATED WHICH CAUSED METAL FRAGMENTS TO ENTER THE ENGINE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NU… Look up ODI 11414415 at NHTSA ↗ | 17.1%ODI 11425452 · 90,000 miThe contact owns a 2016 Infiniti QX80. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor inside the garage. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 90,000. Look up ODI 11425452 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11446157The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure where the vehicle would not start as needed. The contact related the failure to the recall. Parts distribution disconnect. The failure mileag… Look up ODI 11446157 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11758008 · 900 miThe contact owns a 2026 Infiniti QX80. The contact stated that after refueling the vehicle, there was an abnormally strong fuel and rotten egg odor inside the vehicle. The vehicle was taken to the dealer, but no cause for the failure was found. The failure persisted, causing the contact and her husband to become nauseous. The contact stated that they were going to seek medical attention later. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 900. Look up ODI 11758008 at NHTSA ↗ | 125.0%ODI 11760282 · 10 miThe contact owns a 2027 Infiniti QX80. The contact stated that while driving at an undisclosed speed, an abnormal fuel odor was present. The odor became stronger after the vehicle was parked. No warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the fuel tank and evaporative emission control canister needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10. Look up ODI 11760282 at NHTSA ↗ |
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| Vehicle Speed Control | 00.0%No examples available for this selection. | 211.1%ODI 10715885 · 1,500 miI WAS A PASSENGER IN MY INFINITI QX80 GOING ABOUT 25 +/- . THERE WERE 3 BEEPS AND THE CAR SUDDENLY BREAKED ON ITS OWN IN THE MIDDLE OF THE STREET. I LOOKED UP TO FIND NOTHING IN FRONT OF US. THE DRIVER SAID THE CAR BREAKED SUDDENLY ON ITS OWN! HER FOOT WAS ON THE GAS PEDDLE AND WHEN SHE REACTED BY GOING FOR THE BREAK IT WAS ALREADY TO THE FLOOR. THERE WAS ABSOLUTELY NO REASON FOR THIS EMERGENCY COLLISION FEATURE TO GO OFF. LUCKILY THERE WAS NO ONE CLOSE ENOUGH BEHIND US TO REAREND US, ALTHOUGH I'M CERTAIN THE DRIVER WONDERED WHY WE SLAMMED O… Look up ODI 10715885 at NHTSA ↗ | 17.1%ODI 11281442 · 60,015 miWE HAVE HAD SEVERAL ISSUES WITH OUR VEHICLE. IT HAS BEEN TO THE DEALERSHIP 3 TIMES SINCE NOVEMBER 20, 2019. THE FIRST TIME WE TOOK THE VEHICLE INTO THE DEALERSHIP, IT WAS DUE TO IT BOGGING DOWN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND IN BOTH THE CITY AND INTERSTATE. THE WORST TIME, WAS WHEN WE WERE ON THE INTERSTATE DRIVING AROUND 70 MILES AN HOUR AND WENT TO ACCELERATE TO PASS A VEHICLE. THE VEHICLE BOGGED DOWN AND WOULD NOT ACCELERATE. IT WAS TAKEN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY UPDATED TH… Look up ODI 11281442 at NHTSA ↗ | 15.9%ODI 11458767This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinit… Look up ODI 11458767 at NHTSA ↗ | 00.0%No examples available for this selection. | 15.0%ODI 11221458 · 1,900 miTHE CRUISE CONTROL DOES NOT WORK GOING DOWN A HILL. IT WORKS ON A LEVEL ROAD. IT WORKS GOING UP A HILL. I SET IT AT SAY 50 MPH ON US ROUTE 30, BOSWELL, PA GOING DOWN A HILL AND WITHOUT APPLYING THE BRAKES THE VEHICLE WOULD BE GOING 60 MPH AT THE BOTTOM OF THE HILL. THIS IS DANGEROUS. DEALER TOLD ME NOT TO USE THE CRUISE CONTROL GOING DOWN A HILL! Look up ODI 11221458 at NHTSA ↗ | 116.7%ODI 11337507 · 2,500 miTHE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE. I BELIEVE THIS A DESIGN FLAW THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE CAR. Look up ODI 11337507 at NHTSA ↗ | 228.6%ODI 11709395This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches. I have said this is a safety issue and neither the dealer nor Inifiniti Customer Consumer Affairs have taken this seriously and remedied the situation. They all say there is nothing they can do. I have taken it to the dealer 6 times and opened up… Look up ODI 11709395 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 112.5%ODI 11632378New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, without ability to turn down volume, creating a dangerous driving environment. Only resolution, to date, is to press and hold for 10-15 seconds the powerbutton to shutoff. Having to do this while driving is dangerous. Other isntances where the car pneu… Look up ODI 11632378 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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