VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH AIR BRAKE HALDEX AUTOMATIC SLACK ADJUSTERS, LONG STROKE BRAKE CHAMBERS, AND DANA BRAKES. THE AUTOMATIC SLACK ADJUSTER ANCHOR BRACKETS CAN FAIL DUE TO FATIGUE FRACTURE AND COMPLETELY SEPARATE, CAUSING THE SLACK ADJUSTERS TO FUNCTION AS MANUAL SLACK ADJUSTERS.
Consequence: IF THE SUPPORT BRACKET FOR AN AUTOMATIC SLACK ADJUSTER FAILS, THE BRAKES AT THAT WHEEL END WILL NOT AUTOMATICALLY ADJUST. AS THE BRAKE LININGS WEAR, THE VEHICLE WILL HAVE REDUCED BRAKING CAPACITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW BRACKET ON EACH SUSPECT SLACK ADJUSTER. OWNER NOTIFICATION BEGAN FEBRUARY 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
ON CERTAIN CONVENTIONAL TRUCKS EQUIPPED WITH PRO-SLEEPER BERTHS, WATER INTRUSION CAN BE FOUND IN THE BUNK CONTROL PANEL AREA AND POOL IN THE TOPS OF THE DOME LIGHT, TV/VCR, AND OR REFRIGERATOR POWER SWITCHES.
Consequence: THE CIRCUIT BOARDS IN THE SWITCHES COULD HEAT UP , POSSIBLY PRODUCE A FLAME OR FIRE, AND CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: DEALERS WILL INSTALL A WATER SHIELD OVER THE BACK OF THE ENTIRE BUNK CONTROL PANEL. OWNER NOTIFICATION BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
50.0%Usable mileage1 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1996
1997
1998
1999
2000
2001
Service Brakes, Hydraulic
1100.0%ODI 10144040
UHAUL RENTED A TRUCK TO ME AND THE BRAKES WENT OUT ON ME COMPLETELY MINUTES AFTER DESCENDING THE STEEP WEST SLOPE OF WOLF CREEK PASS, COLORADO. UHAUL'S TOW TRUCK DRIVER FROM PAGOSA SPRINGS, COLORADO HAPPENED TO BE THERE AT THE TIME WHEN I PULLED OVER. HE CONFIRMED THAT THE BRAKE PEDAL WENT TO THE FLOOR AND THAT THERE WERE NO BRAKES. AT NIGHT, AWAY FROM A TOWN, I PERSONALLY, TEMPORARILY FIXED THE PROBLEM. BUT UHAUL, REFUSED TO ADDRESS THE ACKNOWLEDGE THE RISK TO MY LIKE AND DID NOT MAKE ANY EFFORT TO FIX THE TRUCK NOR REPLACE THE TRUCK. THEY …
TL* - THE CONTACT OWNS A 1998 INTERNATIONAL 9100. THE CONTACT RECIEVED A SAFETY RECALL (04V100000. THE CONTACT WOULD LIKE TO KNOW WHY THE SAFETY RECALL WILL AUTHORIZE REPAIR TO THE INSTRUMENT PANEL, BUT NOT TO THE ACTUAL PROBLEM WHICH IS THE WATER LEAKING FROM THE OUTSIDE. IT ALSO DOES NOT REPAIR THE WATER DAMAGE WHICH IS CAUSING MOLD AND MILDEW BEHIND THE WALLS OF THE CAB. *AK
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Structure:Body
Too few reports for a range
110,000 mi
1 (sparse)
ODI 10180607 · 110,000 mi
TL* - THE CONTACT OWNS A 1998 INTERNATIONAL 9100. THE CONTACT RECIEVED A SAFETY RECALL (04V100000. THE CONTACT WOULD LIKE TO KNOW WHY THE SAFETY RECALL WILL AUTHORIZE REPAIR TO THE INSTRUMENT PANEL, BUT NOT TO THE ACTUAL PROBLEM WHICH IS THE WATER LEAKING FROM THE OUTSIDE. IT ALSO DOES NOT REPAIR THE WATER DAMAGE WHICH IS CAUSING MOLD AND MILDEW BEHIND THE WALLS OF THE CAB. *AK
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2000: 0 complaints · 2001: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2000
0
0
0
2001
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2000
0
0
0
2001
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Service Brakes, Hydraulic
Structure:Body
Service Brakes, Hydraulic
—
0
Structure:Body
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Brake response concerns
1 mentions · 50.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 10144040
UHAUL RENTED A TRUCK TO ME AND THE BRAKES WENT OUT ON ME COMPLETELY MINUTES AFTER DESCENDING THE STEEP WEST SLOPE OF WOLF CREEK PASS, COLORADO. UHAUL'S TOW TRUCK DRIVER FROM PAGOSA SPRINGS, COLORADO HAPPENED TO BE THERE AT THE TIME WHEN I PULLED OVER. HE CONFIRMED THAT THE BRAKE PEDAL WENT TO THE FLOOR AND THAT THERE WERE NO BRAKES. AT NIGHT, AWAY FROM A TOWN, I PERSONALLY, TEMPORARILY FIXED THE PROBLEM. BUT UHAUL, REFUSED TO ADDRESS THE ACKNOWLEDGE THE RISK TO MY LIKE AND DID NOT MAKE ANY EFFORT TO FIX THE TRUCK NOR REPLACE THE TRUCK. THEY …