Explore the records behind recurring owner reports.
4 owner complaints analyzed
9 distinct recall campaigns
63,000 mi median reported failure mileage
Scope: 2011 to 2017 model years. Data updated: . 3 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Service Brakes is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 75.0% |
| Electrical and battery issues | 1 | 25.0% |
| Steering behavior | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2 |
| Steering | 1 |
| Vehicle Speed Control:Accelerator Pedal | 1 |
Service Brakes: 2; Steering: 1; Vehicle Speed Control:Accelerator Pedal: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 3 |
| 2017 | 1 |
2014: 3; 2017: 1
Service Brakes leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
I BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL CONSTANTLY VIBRATES AND ON TWO OCCASIONS THE STEERING WHEEL SHOOK SO VIOLENTLY THAT I COULD NOT CONTROL THE TRUCK. I HAD TO SLAM ON THE BRAKES, IN TRAFFIC, TO GAIN CONTROL OF THE VEHICLE. *TR
Owner-reported narrative. 700 miles reported. Look up ODI 10662657 at NHTSA ↗
BRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR
Owner-reported narrative. 63,000 miles reported. Look up ODI 10584231 at NHTSA ↗
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2011 | 1 |
| 2012 | 5 |
| 2013 | 4 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 1 |
2011: 1; 2012: 5; 2013: 4; 2014: 3; 2015: 2; 2016: 2; 2017: 1
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|
| Service Brakes | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 10584231 · 63,000 miBRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10662657 · 700 miI BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL CONSTANTLY VIBRATES AND ON TWO OCCASIONS THE STEERING WHEEL SHOOK SO VIOLENTLY THAT I COULD NOT CONTROL THE TRUCK. I HAD TO SLAM ON THE BRAKES, IN TRAFFIC, TO GAIN CONTROL OF THE VEHICLE. *TR | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Vehicle Speed Control:Accelerator Pedal | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10947620TL* THE CONTACT OWNS A 2015 INTERNATIONAL TERRASTAR. WHILE DRIVING AT ANY RATE OF SPEED, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE PEDAL, TURN OFF THE VEHICLE, TURN THE VEHICLE BACK ON AND, AT TIMES, THE VEHICLE FAILED TO RESTART. THE DEALER DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Service Brakes | Too few reports for a range | 67,000 mi | 2 (sparse) | ODI 10584231 · 63,000 miBRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR ODI 10584232 · 71,000 miBRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR |
| Steering | Too few reports for a range | 700 mi | 1 (sparse) | ODI 10662657 · 700 miI BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL CONSTANTLY VIBRATES AND ON TWO OCCASIONS THE STEERING WHEEL SHOOK SO VIOLENTLY THAT I COULD NOT CONTROL THE TRUCK. I HAD TO SLAM ON THE BRAKES, IN TRAFFIC, TO GAIN CONTROL OF THE VEHICLE. *TR |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 0 complaints · 2017: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2016 | 0 | 0 | 0 |
| 2017 | 0 | 0 | 0 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2016 | 0 | 0 | 0 |
| 2017 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Service Brakes | Steering | Vehicle Speed Control:Accelerator Pedal |
|---|---|---|---|
| Service Brakes | — | 0 | 0 |
| Steering | 0 | — | 0 |
| Vehicle Speed Control:Accelerator Pedal | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 25.0% of complaints
Median mileage: 71,000 mi (1 usable records).
BRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR
\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b