Auto Recall Watch
U.S. public vehicle records

Jayco Fifth Wheel PINNACLE recalls by model year

Explore the records behind recurring owner reports.

Key facts

28 owner complaints analyzed

12 distinct recall campaigns

4,000 mi median reported failure mileage

Scope: 2015 to 2025 model years. Data updated: . 14 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2015
2
2016
0
2017
2
2018
2
2019
3
2020
2
2021
4
2022
3
2023
1
2024
1
2025
0
Recall campaigns data
CategoryCount
20152
20160
20172
20182
20193
20202
20214
20223
20231
20241
20250

2015: 2; 2016: 0; 2017: 2; 2018: 2; 2019: 3; 2020: 2; 2021: 4; 2022: 3; 2023: 1; 2024: 1; 2025: 0

Year-by-year records

Jayco Fifth Wheel PINNACLE model-year comparison
Model yearComplaintsRecallsChange in recalls
201522Not available
201620-2
2017142+2
2018120
201933+1
202052-1
202104+2
202203-1
202301-2
2024010
202510-1

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V746000 · Equipment

Reported: 2017-11-21 (November 21, 2017) · Model years: 2015

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

NHTSA campaign record ↗
20V091000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2020-02-17 (February 17, 2020) · Model years: 2015

Jayco, Inc. (Jayco) is recalling certain 2013-2015 Fifth Wheel Seismic and 2015 Pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.

Consequence: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began March 11, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.

NHTSA campaign record ↗
19V702000 · Suspension

Reported: 2019-10-03 (October 3, 2019) · Model years: 2017

Jayco, Inc. (Jayco) is recalling certain 2017 Pinnacle Fifth Wheel trailers. The suspension on these vehicles may allow the tires to contact the structure when under a certain load, which can cause damage to the tires.

Consequence: If the tire becomes damaged, causing premature tire wear, it can cause loss of vehicle control and increase the risk of a crash.

Remedy: Jayco will notify owners, and dealers will inspect the condition of the leaf spring, rubber equalizer and bump stop clearance, and provide replacement of the leave spring or rubber equalizer if necessary. This repair will be done free of charge. Interim notices notifying owners of safety risk were mailed December 2, 2019. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901443.

NHTSA campaign record ↗
21V425000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems

Reported: 2021-06-04 (June 4, 2021) · Model years: 2017, 2018, 2019, 2020, 2021

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

NHTSA campaign record ↗
18V364000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Assembly

Reported: 2018-06-01 (June 1, 2018) · Model years: 2018, 2019

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.

Consequence: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.

Remedy: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.

NHTSA campaign record ↗
19V173000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2019-03-05 (March 5, 2019) · Model years: 2019

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco North Point and Pinnacle fifth wheel trailers equipped with Carefree Altitude Series awnings. The awning circuit incorrectly has a 15amp fuse instead of a 5amp one.

Consequence: In the event of a short circuit, the incorrect fuse can increase the risk of a fire.

Remedy: Jayco has notified owners, and dealers will replace the 15amp fuse with a 5amp fuse, free of charge. The recall began on March 22, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901428.

NHTSA campaign record ↗
20V336000 · Visibility:Glass, Side/Rear

Reported: 2020-06-09 (June 9, 2020) · Model years: 2020

Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

NHTSA campaign record ↗
21V685000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems

Reported: 2021-09-02 (September 2, 2021) · Model years: 2021

Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

NHTSA campaign record ↗
22V046000 · Tires:Tread/Belt

Reported: 2022-02-01 (February 1, 2022) · Model years: 2021, 2022

Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.

Consequence: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owners are advised to discontinue use of the affected tires that contain the DOT factory code DOT 1YJ and date code 2020-4120. Owner notification letters were mailed February 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 21T-018.

NHTSA campaign record ↗
22V301000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

Reported: 2022-05-05 (May 5, 2022) · Model years: 2021, 2022

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901577.

NHTSA campaign record ↗
22V571000 · Structure

Reported: 2022-08-04 (August 4, 2022) · Model years: 2022, 2023

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy: Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco's customer service at 1-800-283-8267. Jayco's number for this recall is 9901578.

NHTSA campaign record ↗
24V831000 · Equipment:Appliance:Air Conditioner

Reported: 2024-11-07 (November 7, 2024) · Model years: 2024

Jayco Inc. (Jayco) is recalling certain 2024 North Point and Pinnacle travel trailers equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.

Consequence: An air conditioner soft start device that overheats increases the risk of a fire.

Remedy: Dealers will replace the ICM soft start module with a Micro air EasyStart Breeze module, free of charge. Owner notification letters were mailed August 18, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901615.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

28 unique complaints in this selection. Analysis snapshot: 2026-10-01.

50.0%Usable mileage14 / 28 records
100.0%Valid incident date28 / 28 records
100.0%Valid filing date28 / 28 records
100.0%Ordered incident and filing dates28 / 28 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20152016201720182019202020212022202320242025
Suspension
150.0%
ODI 11330101

TL* THE CONTACT OWNS A 2019 FORD F-350 WHICH WAS USED TO HAUL A 2015 JAYCO PINNACLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V091000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BISH'S RV OF CHEYENNE (6102 US HIGHWAY 30, CHEYENNE, WY 82001, [phone removed]) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT…

Look up ODI 11330101 at NHTSA ↗

150.0%
ODI 11286611

TL* THE CONTACT OWNS A 2017 GMC HD TOWING A 2016 JAYCO PINNACLE FIFTH WHEEL. WHILE DRIVING VARIOUS SPEEDS, THE BOTTOM STRUCTURE OF THE FIFTH WHEEL RUBBED AGAINST THE WHEELS. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.*PM CONSUMER STATED MANUFACTUER HAS RECALL FOR THIS PROBLEM.*JB

Look up ODI 11286611 at NHTSA ↗

1178.6%
ODI 11114672 · 3,000 mi

BOTH AXLES, SPRINGS AND HARDWARE ON THE FIFTH WHEEL TRAILER ARE FAULTY. THE LEAF SPRINGS AND AXLES ARE NOT THE CORRECT WEIGH RATED FOR THIS MODEL. THE TOP OF THE TIRES RUB AGAINST THE CAMPER FLOOR WHILE IN MOTION. JAYCO HAS APPROVED THE REPLACEMENT OF THE SPRINGS AND U-BOLTS. THE AXLES NEED TO BE UPGRADED FROM A 7000 LB AXLE TO A 8000 LB AXLE. THERE HAS BEEN MANY JAYCO 36 FBTS OWNERS HAVE HAD THIS SAME ISSUE. SOME OWNERS HAVE EXPERIENCED MAJOR DAMAGE AND LOSS. I FEEL THIS NEEDS TO BE INVESTIGATED AND A MANDATED RECALL AND REPAIR BE MADE BY JAYC…

Look up ODI 11114672 at NHTSA ↗

1100.0%
ODI 11184690 · 800 mi

TIRES ARE HITTING UNDERSIDE OF UNIT. MANUFACTURER WILL UPGRADE FROM 7 000 LB SPRINGS TO 8,000 LB SPRINGS BUT REFUSES TO UPGRADE AXLES FROM 7,000 TO 8,000 LB. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB *BF *JB

Look up ODI 11184690 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11479133

My RV, 2020 Jayco Pinnacle, had to have new tires replaced after <12K miles due to bad axles, Dexter # 133178799. The new tires were replaced only to have the same wear patterns after 2,400 miles. I contacted Dexter & was offered one new axle (two are required) as a goodwill offer; not recognizing any quality issues with the axles. Also any replacement of tires or labor to install the new axle would be at my cost. I believe these axles are too light for this size 5th wheel and/or the product was damaged prior to my purchase due to the early…

Look up ODI 11479133 at NHTSA ↗

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0Unavailable

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0Unavailable

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0Unavailable

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00.0%

No examples available for this selection.

Structure:Body
00.0%

No examples available for this selection.

150.0%
ODI 11375872

THE OUTRIGGERS ON THE DRIVER'S SIDE ARE NOT STRONG ENOUGH TO SUPPORT THE SLIDE AND HAVE BENT. LEAF SPRINGS WERE REPLACED IN OCTOBER BECAUSE THEY FLATTENED, WHICH WAS FOUND BECAUSE A BRAKE LINE BROKE (WHILE DRIVING) WHILE OTHERS WERE CORRODED ON THE DRIVER'S SIDE. THE FLOOR IS CROWNING (SLOPING DOWNWARD) BECAUSE OF THE BENT OUTRIGGERS.

Look up ODI 11375872 at NHTSA ↗

214.3%
ODI 11403448

JAYCO HAS A DESIGN ENGINEERING FLAW THAT CAUSES EXCESSIVE FLEX IN THE HITCH BOX/FRONT SLIDE OUT AREA THAT CAUSES DAMAGE AND CRACKING TO THE SIDES OF THE TRAILER. THIS IS A POTENTIAL SAFETY ISSUE FOR THE HITCH PORTION AND A STRUCTURAL INTEGRITY ISSUE FOR THE FRAME OF THE TRAILER.

Look up ODI 11403448 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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240.0%
ODI 11635523

The body is cracking and we are concerned that it is being caused by a frame problem. We contacted Jayco when we noticed the crack and they basically told us that sorry for the crack but you are out of warranty and we can’t help you. They are 100% aware of these issues and should be fixed at their expense regardless of warranty.

Look up ODI 11635523 at NHTSA ↗

0Unavailable

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0Unavailable

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0Unavailable

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00.0%

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Service Brakes
00.0%

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00.0%

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428.6%
ODI 11205972 · 10,000 mi

TWO OF MY FOUR LEAF SPRINGS BROKE, MY OTHER TWO LEAF SPRINGS SHOW CRACKS FORMING AND SEVERE STRESS. WHEN MY LEAF SPRINGS BROKE, MY TRAILER BRAKES ALSO FAILED TO WORK. I DID NOT REALIZE MY LEAF SPRINGS HAD BROKE UNTIL I PULLED INTO MY CAMPSITE AND SAW MY REAR WHEELS IN A VERY WEIRD POSITION. I CRAWLED UNDER AND REALIZED WHAT HAD HAPPENED. I HAVE THE LEAF SPRINGS IN MY POSSESSION AND HAVE PICTURES, BUT I CANNOT UPLOAD THEM FROM THIS COMPUTER. *DT*DT*JB BOTH LEFT AND RIGHT REAR LEAF SPRINGS BROKE, OTHER TWO ARE STARTING TO CRACK. CONSUMER STAT…

Look up ODI 11205972 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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0Unavailable

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0Unavailable

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0Unavailable

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00.0%

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Wheels
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

321.4%
ODI 11115594 · 300 mi

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THR…

Look up ODI 11115594 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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0Unavailable

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1100.0%
ODI 11765025 · 5,000 mi

The contact owns a 2025 Jayco Fifth Wheel Pinnacle. The contact stated that while inspecting the trailer, the front and rear passenger-side wheels were cracked. Roadside Assistance replaced the damaged wheels, and the trailer was taken to the dealer. The dealer confirmed that the wheels were cracked and determined that the affected wheel needed to be replaced. The wheel was replaced; however, the failure recurred. The manufacturer was made aware of the failure by telephone, and a case was opened. The failure mileage was approximately 5,000

Look up ODI 11765025 at NHTSA ↗

Structure
00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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133.3%
ODI 11576070 · 12,000 mi

The contact owns a 2019 Jayco Pinnacle. The contact stated that the frame where the pin box connects to the 5th wheel hitch was built in a way that caused damage to the side wall of the fiberglass. The side wall area began to fracture. The RV was taken to the dealer where it was confirmed that the frame nearby the pin box was built in a way that caused additional damages and was a known issue. The contact was informed that a TSB with NHTSA ID Number: 10208077 (Structure) had the same failure, however, the repair was not covered. The contact was…

Look up ODI 11576070 at NHTSA ↗

240.0%
ODI 11570190

The frame failure on this Jayco Pinnacle 36 ssws 5th wheel RV is an issue across all company product lines where Grand Design is the most talked about on You Tube. Essentially, the frame welds crack and/or the frame itself cracks usually on the front overhang where the pin box attaches to the truck pulling the 5th wheel causing outer cracking of the exterior fiberglass. The frames are usually manufactured by Lippert. The steel used in the frame does not stand up to the flexing as a result of moving down the highway. I would like to see an inve…

Look up ODI 11570190 at NHTSA ↗

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0Unavailable

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0Unavailable

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0Unavailable

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00.0%

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Unknown Or Other
00.0%

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00.0%

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17.1%
ODI 11468735

Jayco 5th wheel trailers Lippert (LCI Industries) RV Frames have a significant engineering flaw resulting in excessive flex in the front section incorporating the hitch/pinbox, which results in cracked frames, stress cracking in sidewalls and seam separation at joints causing further damage from water intrusion. It is also noted in their own report, that the bolts supporting the fiberglass sidewalls are not large enough to support those sidewalls. This flex and frame cracking cause potential safety hazards due to decreased structural integrity…

Look up ODI 11468735 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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120.0%
ODI 11657108

Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to being a known issue with frame mfr.

Look up ODI 11657108 at NHTSA ↗

0Unavailable

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0Unavailable

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00.0%

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Equipment
00.0%

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00.0%

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00.0%

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00.0%

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133.3%
ODI 11434013

The contact owns a 2019 Jayco Pinnacle. The contact received a notification for NHTSA Campaign Number: 21V425000 (Equipment). The dealer had been notified about the recall; however, the contact was informed that parts were not yet available for the recall repair. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11434013 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

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0Unavailable

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0Unavailable

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0Unavailable

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00.0%

No examples available for this selection.

Suspension:Front:Springs:Leaf Spring Assembly
00.0%

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00.0%

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00.0%

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00.0%

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133.3%
ODI 11433579 · 8,000 mi

The contact owns a 2019 Jayco Pinnacle. The contact noticed that the shackles and leaf spring was fractured and failed. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to provide a diagnostic test. The vehicle was taken to an independent mechanic where the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

Look up ODI 11433579 at NHTSA ↗

00.0%

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0Unavailable

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0Unavailable

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0Unavailable

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0Unavailable

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00.0%

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Suspension800–3,000 mi2,000 mi9
ODI 11114672 · 3,000 mi

BOTH AXLES, SPRINGS AND HARDWARE ON THE FIFTH WHEEL TRAILER ARE FAULTY. THE LEAF SPRINGS AND AXLES ARE NOT THE CORRECT WEIGH RATED FOR THIS MODEL. THE TOP OF THE TIRES RUB AGAINST THE CAMPER FLOOR WHILE IN MOTION. JAYCO HAS APPROVED THE REPLACEMENT OF THE SPRINGS AND U-BOLTS. THE AXLES NEED TO BE UPGRADED FROM A 7000 LB AXLE TO A 8000 LB AXLE. THERE HAS BEEN MANY JAYCO 36 FBTS OWNERS HAVE HAD THIS SAME ISSUE. SOME OWNERS HAVE EXPERIENCED MAJOR DAMAGE AND LOSS. I FEEL THIS NEEDS TO BE INVESTIGATED AND A MANDATED RECALL AND REPAIR BE MADE BY JAYC…

Look up ODI 11114672 at NHTSA ↗

ODI 11114695 · 8,000 mi

REAR LEAF SUSPENSION FAILED WHILE TRAVELING AT HIGHWAY SPEEDS CAUSING TRAILER TO SWAY AND NEARLY OVERTURN. UNIT DROPPED ONTO TIRE CAUSING IT TO FAIL. *DT*JB *BF *JB

Look up ODI 11114695 at NHTSA ↗

ODI 11115594 · 300 mi

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THR…

Look up ODI 11115594 at NHTSA ↗

Service BrakesToo few reports for a range3,000 mi3 (sparse)
ODI 11205972 · 10,000 mi

TWO OF MY FOUR LEAF SPRINGS BROKE, MY OTHER TWO LEAF SPRINGS SHOW CRACKS FORMING AND SEVERE STRESS. WHEN MY LEAF SPRINGS BROKE, MY TRAILER BRAKES ALSO FAILED TO WORK. I DID NOT REALIZE MY LEAF SPRINGS HAD BROKE UNTIL I PULLED INTO MY CAMPSITE AND SAW MY REAR WHEELS IN A VERY WEIRD POSITION. I CRAWLED UNDER AND REALIZED WHAT HAD HAPPENED. I HAVE THE LEAF SPRINGS IN MY POSSESSION AND HAVE PICTURES, BUT I CANNOT UPLOAD THEM FROM THIS COMPUTER. *DT*DT*JB BOTH LEFT AND RIGHT REAR LEAF SPRINGS BROKE, OTHER TWO ARE STARTING TO CRACK. CONSUMER STAT…

Look up ODI 11205972 at NHTSA ↗

ODI 11232128 · 2,000 mi

WHEELS RUBBING BOTTOM OF CAMPER, RV IS TO HEAVY TO STOP WITH FACTORY INSTALLED BRAKES. *DT *DT INVALID VIN *JB CONSUMER JAYCO HAS REPLACED OUR SPRINGS, WE ASKED FOR AN AXLE UPGRADE BUT THEY DECLINED. ITS TRULY AN EPIDEMIC WITH THESE HEAVY RV UNITS ROLLING OUT OF PRODUCTION WITHOUT THE RIGHT EQUIPMENT.*JB

Look up ODI 11232128 at NHTSA ↗

ODI 11287647 · 3,000 mi

PROBLEM WITH MY BRAKES. NO BRAKES ON THREE WHEELS. NEED TO CHECK IN FALL 2017 AND THERE WAS FULL GREASE IN THE HUB. THAT'S WHY NO BRAKES. NEED TO CHANGE THE SPRINGS LEFT SIDE, SPRING WAS DEAD. BUT NOW THE FITHWEEL IS LOWER THEN RIGHT SIDE.

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WheelsToo few reports for a range5,000 mi3 (sparse)
ODI 11115594 · 300 mi

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THR…

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ODI 11221931 · 25,000 mi

WELDS BROKE ON CONNECTION BETWEEN LEAF SPRINGS AND BODY FRAME CAUSING TRAILER TO NEARLY TOPPLE

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ODI 11765025 · 5,000 mi

The contact owns a 2025 Jayco Fifth Wheel Pinnacle. The contact stated that while inspecting the trailer, the front and rear passenger-side wheels were cracked. Roadside Assistance replaced the damaged wheels, and the trailer was taken to the dealer. The dealer confirmed that the wheels were cracked and determined that the affected wheel needed to be replaced. The wheel was replaced; however, the failure recurred. The manufacturer was made aware of the failure by telephone, and a case was opened. The failure mileage was approximately 5,000

Look up ODI 11765025 at NHTSA ↗

StructureToo few reports for a range12,000 mi1 (sparse)
ODI 11576070 · 12,000 mi

The contact owns a 2019 Jayco Pinnacle. The contact stated that the frame where the pin box connects to the 5th wheel hitch was built in a way that caused damage to the side wall of the fiberglass. The side wall area began to fracture. The RV was taken to the dealer where it was confirmed that the frame nearby the pin box was built in a way that caused additional damages and was a known issue. The contact was informed that a TSB with NHTSA ID Number: 10208077 (Structure) had the same failure, however, the repair was not covered. The contact was…

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Suspension:Front:Springs:Leaf Spring AssemblyToo few reports for a range8,000 mi1 (sparse)
ODI 11433579 · 8,000 mi

The contact owns a 2019 Jayco Pinnacle. The contact noticed that the shackles and leaf spring was fractured and failed. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to provide a diagnostic test. The vehicle was taken to an independent mechanic where the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

Look up ODI 11433579 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V831000 · 2024-11-071 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-11024V831000

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11635523

The body is cracking and we are concerned that it is being caused by a frame problem. We contacted Jayco when we noticed the crack and they basically told us that sorry for the crack but you are out of warranty and we can’t help you. They are 100% aware of these issues and should be fixed at their expense regardless of warranty.

Look up ODI 11635523 at NHTSA ↗

2025-021None
ODI 11643710

Frame failure on my Jayco Pinnacle 36 5th wheel RV is the issue. The frame welds have cracked where the front overhangs and the pin box attaches to the truck pulling the 5th wheel thus causing outer cracking of the exterior fiberglass. The steel used in the frame does not stand up to the flexing as a result of moving down the highway. An investigation needs to be opened into this problem as the frames need to last more than a few years on a RV that is traveling down the roads and highways at a high rate of speed which could result in the RV bec…

Look up ODI 11643710 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-041None
ODI 11657108

Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to being a known issue with frame mfr.

Look up ODI 11657108 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-091None
ODI 11765025 · 5,000 mi

The contact owns a 2025 Jayco Fifth Wheel Pinnacle. The contact stated that while inspecting the trailer, the front and rear passenger-side wheels were cracked. Roadside Assistance replaced the damaged wheels, and the trailer was taken to the dealer. The dealer confirmed that the wheels were cracked and determined that the affected wheel needed to be replaced. The wheel was replaced; however, the failure recurred. The manufacturer was made aware of the failure by telephone, and a case was opened. The failure mileage was approximately 5,000

Look up ODI 11765025 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022000
2023000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022000
2023000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSuspensionStructure:BodyService BrakesWheelsStructureUnknown Or OtherEquipmentSuspension:Front:Springs:Leaf Spring Assembly
Suspension—0
4
ODI 11205972 · 10,000 mi

TWO OF MY FOUR LEAF SPRINGS BROKE, MY OTHER TWO LEAF SPRINGS SHOW CRACKS FORMING AND SEVERE STRESS. WHEN MY LEAF SPRINGS BROKE, MY TRAILER BRAKES ALSO FAILED TO WORK. I DID NOT REALIZE MY LEAF SPRINGS HAD BROKE UNTIL I PULLED INTO MY CAMPSITE AND SAW MY REAR WHEELS IN A VERY WEIRD POSITION. I CRAWLED UNDER AND REALIZED WHAT HAD HAPPENED. I HAVE THE LEAF SPRINGS IN MY POSSESSION AND HAVE PICTURES, BUT I CANNOT UPLOAD THEM FROM THIS COMPUTER. *DT*DT*JB BOTH LEFT AND RIGHT REAR LEAF SPRINGS BROKE, OTHER TWO ARE STARTING TO CRACK. CONSUMER STAT…

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ODI 11232128 · 2,000 mi

WHEELS RUBBING BOTTOM OF CAMPER, RV IS TO HEAVY TO STOP WITH FACTORY INSTALLED BRAKES. *DT *DT INVALID VIN *JB CONSUMER JAYCO HAS REPLACED OUR SPRINGS, WE ASKED FOR AN AXLE UPGRADE BUT THEY DECLINED. ITS TRULY AN EPIDEMIC WITH THESE HEAVY RV UNITS ROLLING OUT OF PRODUCTION WITHOUT THE RIGHT EQUIPMENT.*JB

Look up ODI 11232128 at NHTSA ↗

ODI 11257986

TL* THE CONTACT OWNS A 2017 JAYCO PINNACLE. WHILE DRIVING 60 MPH, EXTRA FORCE WAS NEEDED TO BRING THE VEHICLE TO A STOP. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING OVER A BUMP, THE VEHICLE FELT AS IF IT HAD NO SPRINGS. THE VEHICLE WAS TAKEN TO CAMPERS INN RV OF OCALA (7677 S, HWY 441, OCALA, FL 34480, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE WHEEL BEARING LEAKED GREASE ONTO THE BRAKE PADS. THE AXLE MADE CONTACT WITH THE FRAME OF THE VEHICLE AND CAUSED THE TIRES TO TOUCH THE FRAME. THE SPRINGS WERE REPLACED, BUT THE AXLES WERE …

Look up ODI 11257986 at NHTSA ↗

2
ODI 11115594 · 300 mi

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THR…

Look up ODI 11115594 at NHTSA ↗

ODI 11254101

TL* THE CONTACT OWNS A 1999 FORD F-350 TOWING A 2017 JAYCO PINNACLE FIFTH WHEEL. THE CONTACT STATED THAT THE WHEELS ON THE FIFTH WHEEL WERE RUBBING AGAINST THE UNDERBELLY AND THE SPRINGS THAT HELD THE RV WERE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPRING AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

Look up ODI 11254101 at NHTSA ↗

0000
Structure:Body0—000
1
ODI 11468735

Jayco 5th wheel trailers Lippert (LCI Industries) RV Frames have a significant engineering flaw resulting in excessive flex in the front section incorporating the hitch/pinbox, which results in cracked frames, stress cracking in sidewalls and seam separation at joints causing further damage from water intrusion. It is also noted in their own report, that the bolts supporting the fiberglass sidewalls are not large enough to support those sidewalls. This flex and frame cracking cause potential safety hazards due to decreased structural integrity…

Look up ODI 11468735 at NHTSA ↗

00
Service Brakes
4
ODI 11205972 · 10,000 mi

TWO OF MY FOUR LEAF SPRINGS BROKE, MY OTHER TWO LEAF SPRINGS SHOW CRACKS FORMING AND SEVERE STRESS. WHEN MY LEAF SPRINGS BROKE, MY TRAILER BRAKES ALSO FAILED TO WORK. I DID NOT REALIZE MY LEAF SPRINGS HAD BROKE UNTIL I PULLED INTO MY CAMPSITE AND SAW MY REAR WHEELS IN A VERY WEIRD POSITION. I CRAWLED UNDER AND REALIZED WHAT HAD HAPPENED. I HAVE THE LEAF SPRINGS IN MY POSSESSION AND HAVE PICTURES, BUT I CANNOT UPLOAD THEM FROM THIS COMPUTER. *DT*DT*JB BOTH LEFT AND RIGHT REAR LEAF SPRINGS BROKE, OTHER TWO ARE STARTING TO CRACK. CONSUMER STAT…

Look up ODI 11205972 at NHTSA ↗

ODI 11232128 · 2,000 mi

WHEELS RUBBING BOTTOM OF CAMPER, RV IS TO HEAVY TO STOP WITH FACTORY INSTALLED BRAKES. *DT *DT INVALID VIN *JB CONSUMER JAYCO HAS REPLACED OUR SPRINGS, WE ASKED FOR AN AXLE UPGRADE BUT THEY DECLINED. ITS TRULY AN EPIDEMIC WITH THESE HEAVY RV UNITS ROLLING OUT OF PRODUCTION WITHOUT THE RIGHT EQUIPMENT.*JB

Look up ODI 11232128 at NHTSA ↗

ODI 11257986

TL* THE CONTACT OWNS A 2017 JAYCO PINNACLE. WHILE DRIVING 60 MPH, EXTRA FORCE WAS NEEDED TO BRING THE VEHICLE TO A STOP. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING OVER A BUMP, THE VEHICLE FELT AS IF IT HAD NO SPRINGS. THE VEHICLE WAS TAKEN TO CAMPERS INN RV OF OCALA (7677 S, HWY 441, OCALA, FL 34480, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE WHEEL BEARING LEAKED GREASE ONTO THE BRAKE PADS. THE AXLE MADE CONTACT WITH THE FRAME OF THE VEHICLE AND CAUSED THE TIRES TO TOUCH THE FRAME. THE SPRINGS WERE REPLACED, BUT THE AXLES WERE …

Look up ODI 11257986 at NHTSA ↗

0—00000
Wheels
2
ODI 11115594 · 300 mi

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THR…

Look up ODI 11115594 at NHTSA ↗

ODI 11254101

TL* THE CONTACT OWNS A 1999 FORD F-350 TOWING A 2017 JAYCO PINNACLE FIFTH WHEEL. THE CONTACT STATED THAT THE WHEELS ON THE FIFTH WHEEL WERE RUBBING AGAINST THE UNDERBELLY AND THE SPRINGS THAT HELD THE RV WERE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPRING AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

Look up ODI 11254101 at NHTSA ↗

00—0000
Structure0000—
1
ODI 11657108

Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to being a known issue with frame mfr.

Look up ODI 11657108 at NHTSA ↗

00
Unknown Or Other0
1
ODI 11468735

Jayco 5th wheel trailers Lippert (LCI Industries) RV Frames have a significant engineering flaw resulting in excessive flex in the front section incorporating the hitch/pinbox, which results in cracked frames, stress cracking in sidewalls and seam separation at joints causing further damage from water intrusion. It is also noted in their own report, that the bolts supporting the fiberglass sidewalls are not large enough to support those sidewalls. This flex and frame cracking cause potential safety hazards due to decreased structural integrity…

Look up ODI 11468735 at NHTSA ↗

00
1
ODI 11657108

Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to being a known issue with frame mfr.

Look up ODI 11657108 at NHTSA ↗

—00
Equipment000000—0
Suspension:Front:Springs:Leaf Spring Assembly0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

0 patterns with matching reports.

No narratives match the published patterns.