2019 Jayco Travel Trailer WHITE HAWK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
7 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2019 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Equipment is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 3 |
| Service Brakes | 1 |
Equipment: 3; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
2020: 1; 2021: 3
Pattern summary
Equipment leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11350933 · 2020-08-24 (August 24, 2020)
WHILE DRIVING AT HIGHWAY SPEED, I RECEIVED A WARNING THAT THE TRAILER HAD DISCONNECTED. I HAD NO TRAILER BRAKES ON EITHER AXLE. I LATER TRACED THE PROBLEM TO THE USE OF INSULATION DISPLACEMENT CONNECTORS (IDC) USED ON VERY SMALL WIRE.*DT CONSUMER STATED HE IS UNSURE WEATHER THERE WAS CORROSION BUT BELIEVES MECHANICAL VIBRATION HAS SOMETHING TO DO WITH IT.*JB
Owner-reported narrative. 40,000 miles reported. Look up ODI 11350933 at NHTSA ↗
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|
| Suspension | 00.0%No examples available for this selection. | 5100.0%ODI 11012422 · 5,000 miTL* THE CONTACT OWNS A 2016 JAYCO WHITE HAWK. THE CONTACT STATED THAT, HE NOTICED THAT THE REAR TIRES WERE MAKING AN ABNORMAL NOISE. THE CONTACT STATED THAT HE INSPECTED UNDERNEATH THE VEHICLE WHEN HE NOTICED THAT BOTH AXEL'S WERE RATED AT 3LBS EACH. THE CONTACT THEN REFERENCED NHTSA CAMPAIGN NUMBER: 16V158000 (SUSPENSION). THE VEHICLE WAS TAKEN TO POULSBO RV, LOCATED AT 12218 WA-99, EVERETT, WA 98204, PHONE NUMBER: [phone removed] WHERE IT WAS DIAGNOSED THAT BOTH AXEL'S WERE THE INCORRECT SIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER W… | 00.0%No examples available for this selection. | 375.0%ODI 11269226 · 10,000 miTL* THE CONTACT OWNS A 2018 JAYCO WHITE HAWK. WHILE DRIVING 25 MPH, THE CONTACT WAS INFORMED THAT THERE WAS SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE CAMPER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRACKETS THAT ATTACH THE SPRING HANGERS TO THE FRAME FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT A MECHANIC. NEW BRACKETS THAT HOLD THE SPRING HANGERS WERE WELDED ONTO THE FRAME. THE VEHICLE WA… | 00.0%No examples available for this selection. | 116.7%ODI 11483768While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 375.0%ODI 11424816The contact owns a 2019 Jayco White Hawk. The contact received a recall notification for NHTSA Campaign Number: 21V184000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The contact was not able to get a dealer to repair the vehicle. Parts distribution disconnect. | 350.0%ODI 11421802The contact owns a 2020 Jayco White Hawk. The contact received notification of NHTSA campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Wheels | 133.3%ODI 10882531 · 700 miWHILE DRIVING DOWN THE HIGHWAY AFTER MAKING A SHARP TURN THE TIRE RUBBED AGAINST THE OUTRIGGER RESULTING IN PREMATURE WEAR OF THE TIRE AND CAUSED THE FENDER FALL OFF THE TRAILER. THE TIRE IS DAMAGED BEYOND REPAIR AND INCREASED THE RISK OF A CRASH. | 240.0%ODI 11112473THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW… | 150.0%ODI 11154547 · 4,000 miVEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11595323Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco d… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 00.0%No examples available for this selection. | 120.0%ODI 11112473THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW… | 150.0%ODI 11349838 · 2,500 miTRAILER HAS BEEN USED LESS THAN 10 TIMES SINCE NEW; SO FAR, TWICE INTO SHOP FOR HEATER..MOUNTS CAME LOOSE AND HEATER FELL OVER, SECOND TIME FOR THERMAL SWITCH. NOW IN SHOP FOR MAIN SLIDE OUT TO REPLACE GEAR BOX ($700). MAGNET ON RIGHT FORWARD WHEEL WAS NEVER INSTALLED PROPERLY IT HAD NO RETAINING CLIPS AND WAS FLOATING IN THE DRUM ($275). KITCHEN SLIDE OUT WAS DRAGGING FLOOR AND I...ME.. HAD TO TRIM 1/2 INCH OFF BOTTOM OF CABINETS. FENDER SKIRTS BOTH BLEW OFF AND HAD TO BE REPLACED BY ME $120. THIS TRAILER IS LESS THAN 3 YEARS OLD AND HA… | 00.0%No examples available for this selection. | 125.0%ODI 11350933 · 40,000 miWHILE DRIVING AT HIGHWAY SPEED, I RECEIVED A WARNING THAT THE TRAILER HAD DISCONNECTED. I HAD NO TRAILER BRAKES ON EITHER AXLE. I LATER TRACED THE PROBLEM TO THE USE OF INSULATION DISPLACEMENT CONNECTORS (IDC) USED ON VERY SMALL WIRE.*DT CONSUMER STATED HE IS UNSURE WEATHER THERE WAS CORROSION BUT BELIEVES MECHANICAL VIBRATION HAS SOMETHING TO DO WITH IT.*JB | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11595323Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco d… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 11154547 · 4,000 miVEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11580092Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11595323Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco d… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure | 133.3%ODI 10724260 · 230 miTL* THE CONTACT OWNS A 2015 JAYCO WHITE HAWK. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT FROM THE BED, THE MURPHY BED INDEPENDENTLY FOLDED CLOSED CAUSING THE CONTACT TO BECOME TRAPPED INSIDE THE BED FOR APPROXIMATELY ONE HOUR. THE CONTACT SUSTAINED A HIP AND ANKLE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MURPHY BED NEEDED TO BE REPLACED. THE BED WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230. UPDATED 8/17/15*… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 233.3%ODI 11483768While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 133.3%ODI 10882531 · 700 miWHILE DRIVING DOWN THE HIGHWAY AFTER MAKING A SHARP TURN THE TIRE RUBBED AGAINST THE OUTRIGGER RESULTING IN PREMATURE WEAR OF THE TIRE AND CAUSED THE FENDER FALL OFF THE TRAILER. THE TIRE IS DAMAGED BEYOND REPAIR AND INCREASED THE RISK OF A CRASH. | 00.0%No examples available for this selection. | 150.0%ODI 11154547 · 4,000 miVEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE… | 125.0%ODI 11514502Tha front cap appears to be moving or the body is flexing too much. This is causing the sides to come out of the front trim moulding. If this happens going down the highway while in tow it could cause the side of the trailer to be torn off. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 133.3%ODI 10724260 · 230 miTL* THE CONTACT OWNS A 2015 JAYCO WHITE HAWK. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT FROM THE BED, THE MURPHY BED INDEPENDENTLY FOLDED CLOSED CAUSING THE CONTACT TO BECOME TRAPPED INSIDE THE BED FOR APPROXIMATELY ONE HOUR. THE CONTACT SUSTAINED A HIP AND ANKLE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MURPHY BED NEEDED TO BE REPLACED. THE BED WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230. UPDATED 8/17/15*… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 116.7%ODI 11580092Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Service Brakes | Too few reports for a range | 40,000 mi | 1 (sparse) | ODI 11350933 · 40,000 miWHILE DRIVING AT HIGHWAY SPEED, I RECEIVED A WARNING THAT THE TRAILER HAD DISCONNECTED. I HAD NO TRAILER BRAKES ON EITHER AXLE. I LATER TRACED THE PROBLEM TO THE USE OF INSULATION DISPLACEMENT CONNECTORS (IDC) USED ON VERY SMALL WIRE.*DT CONSUMER STATED HE IS UNSURE WEATHER THERE WAS CORROSION BUT BELIEVES MECHANICAL VIBRATION HAS SOMETHING TO DO WITH IT.*JB |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 1 |
| 2023 | 0 | 0 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 0 |
| 2023 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Equipment | Service Brakes |
|---|---|---|
| Equipment | — | 0 |
| Service Brakes | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.