2023 Jayco Travel Trailer WHITE HAWK problems and owner complaints

TL* THE CONTACT OWNS A 2016 JAYCO WHITE HAWK. THE CONTACT STATED THAT, HE NOTICED THAT THE REAR TIRES WERE MAKING AN ABNORMAL NOISE. THE CONTACT STATED THAT HE INSPECTED UNDERNEATH THE VEHICLE WHEN HE NOTICED THAT BOTH AXEL'S WERE RATED AT 3LBS EACH. THE CONTACT THEN REFERENCED NHTSA CAMPAIGN NUMBER: 16V158000 (SUSPENSION). THE VEHICLE WAS TAKEN TO POULSBO RV, LOCATED AT 12218 WA-99, EVERETT, WA 98204, PHONE NUMBER: [phone removed] WHERE IT WAS DIAGNOSED THAT BOTH AXEL'S WERE THE INCORRECT SIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER W…

Look up ODI 11012422 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 JAYCO WHITE HAWK. WHILE DRIVING 25 MPH, THE CONTACT WAS INFORMED THAT THERE WAS SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE CAMPER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRACKETS THAT ATTACH THE SPRING HANGERS TO THE FRAME FRACTURED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT A MECHANIC. NEW BRACKETS THAT HOLD THE SPRING HANGERS WERE WELDED ONTO THE FRAME. THE VEHICLE WA…

Look up ODI 11269226 at NHTSA ↗

While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into

Look up ODI 11483768 at NHTSA ↗

The contact owns a 2019 Jayco White Hawk. The contact received a recall notification for NHTSA Campaign Number: 21V184000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The contact was not able to get a dealer to repair the vehicle. Parts distribution disconnect.

Look up ODI 11424816 at NHTSA ↗

The contact owns a 2020 Jayco White Hawk. The contact received notification of NHTSA campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11421802 at NHTSA ↗

WHILE DRIVING DOWN THE HIGHWAY AFTER MAKING A SHARP TURN THE TIRE RUBBED AGAINST THE OUTRIGGER RESULTING IN PREMATURE WEAR OF THE TIRE AND CAUSED THE FENDER FALL OFF THE TRAILER. THE TIRE IS DAMAGED BEYOND REPAIR AND INCREASED THE RISK OF A CRASH.

Look up ODI 10882531 at NHTSA ↗

THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW…

Look up ODI 11112473 at NHTSA ↗

VEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE…

Look up ODI 11154547 at NHTSA ↗

Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco d…

Look up ODI 11595323 at NHTSA ↗

THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW…

Look up ODI 11112473 at NHTSA ↗

TRAILER HAS BEEN USED LESS THAN 10 TIMES SINCE NEW; SO FAR, TWICE INTO SHOP FOR HEATER..MOUNTS CAME LOOSE AND HEATER FELL OVER, SECOND TIME FOR THERMAL SWITCH. NOW IN SHOP FOR MAIN SLIDE OUT TO REPLACE GEAR BOX ($700). MAGNET ON RIGHT FORWARD WHEEL WAS NEVER INSTALLED PROPERLY IT HAD NO RETAINING CLIPS AND WAS FLOATING IN THE DRUM ($275). KITCHEN SLIDE OUT WAS DRAGGING FLOOR AND I...ME.. HAD TO TRIM 1/2 INCH OFF BOTTOM OF CABINETS. FENDER SKIRTS BOTH BLEW OFF AND HAD TO BE REPLACED BY ME $120. THIS TRAILER IS LESS THAN 3 YEARS OLD AND HA…

Look up ODI 11349838 at NHTSA ↗

WHILE DRIVING AT HIGHWAY SPEED, I RECEIVED A WARNING THAT THE TRAILER HAD DISCONNECTED. I HAD NO TRAILER BRAKES ON EITHER AXLE. I LATER TRACED THE PROBLEM TO THE USE OF INSULATION DISPLACEMENT CONNECTORS (IDC) USED ON VERY SMALL WIRE.*DT CONSUMER STATED HE IS UNSURE WEATHER THERE WAS CORROSION BUT BELIEVES MECHANICAL VIBRATION HAS SOMETHING TO DO WITH IT.*JB

Look up ODI 11350933 at NHTSA ↗

Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco d…

Look up ODI 11595323 at NHTSA ↗

VEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE…

Look up ODI 11154547 at NHTSA ↗

Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.

Look up ODI 11580092 at NHTSA ↗

Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco d…

Look up ODI 11595323 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 JAYCO WHITE HAWK. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT FROM THE BED, THE MURPHY BED INDEPENDENTLY FOLDED CLOSED CAUSING THE CONTACT TO BECOME TRAPPED INSIDE THE BED FOR APPROXIMATELY ONE HOUR. THE CONTACT SUSTAINED A HIP AND ANKLE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MURPHY BED NEEDED TO BE REPLACED. THE BED WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230. UPDATED 8/17/15*…

Look up ODI 10724260 at NHTSA ↗

While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into

Look up ODI 11483768 at NHTSA ↗

WHILE DRIVING DOWN THE HIGHWAY AFTER MAKING A SHARP TURN THE TIRE RUBBED AGAINST THE OUTRIGGER RESULTING IN PREMATURE WEAR OF THE TIRE AND CAUSED THE FENDER FALL OFF THE TRAILER. THE TIRE IS DAMAGED BEYOND REPAIR AND INCREASED THE RISK OF A CRASH.

Look up ODI 10882531 at NHTSA ↗

VEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE…

Look up ODI 11154547 at NHTSA ↗

Tha front cap appears to be moving or the body is flexing too much. This is causing the sides to come out of the front trim moulding. If this happens going down the highway while in tow it could cause the side of the trailer to be torn off.

Look up ODI 11514502 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 JAYCO WHITE HAWK. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT FROM THE BED, THE MURPHY BED INDEPENDENTLY FOLDED CLOSED CAUSING THE CONTACT TO BECOME TRAPPED INSIDE THE BED FOR APPROXIMATELY ONE HOUR. THE CONTACT SUSTAINED A HIP AND ANKLE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MURPHY BED NEEDED TO BE REPLACED. THE BED WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230. UPDATED 8/17/15*…

Look up ODI 10724260 at NHTSA ↗

Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.

Look up ODI 11580092 at NHTSA ↗