Jayco QUEST FW recalls by model year
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
2 distinct recall campaigns
45,000 mi median reported failure mileage
Scope: 2000 to 2002 model years. Data updated: . 1 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2000 | 1 |
| 2002 | 1 |
2000: 1; 2002: 1
Year-by-year records
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V279001 · Equipment:Recreational Vehicle/Trailer
Reported: 2002-10-22 (October 22, 2002) · Model years: 2000
ON CERTAIN TRAVEL TRAILERS, MOTOR HOMES, AND FIFTH WHEEL CAMPERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS, MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101 OR JAYCO AT 1-574-825-0608.
NHTSA campaign record ↗02V334000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2002-12-03 (December 3, 2002) · Model years: 2002
ON CERTAIN 5TH WHEELS, IN EXCESS TOWING CONDITIONS, STRESS CRACKS CAN BEGIN TO OCCUR AT THE CONNECTING POINT BETWEEN THE PIN BOX SIDE PLATE AND THE PIN BOX REAR TUBE CAUSING A POTENTIAL TEARING OF THE PIN BOX SIDE PLATES AND THE REAR PIN BOX TUBE.
Consequence: THIS COULD RESULT IN THE UNIT BEING PARTIALLY OR FULLY DETACHED FROM THE TOW VEHICLE, WHICH RESULTING POTENTIAL PROPERTY DAMAGE OR INJURY.
Remedy: DEALERS WILL REINFORCE THE PIN BOX CONNECTING POINT. OWNER NOTIFICATION BEGAN DURING JANUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-877-825-4782.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2000 | 2002 |
|---|---|---|
| Equipment:Recreational Vehicle/Trailer | 2100.0%ODI 10080320THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB | 00.0%No examples available for this selection. |
| Electrical System | 150.0%ODI 10080320THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB | 00.0%No examples available for this selection. |
| Structure | 00.0%No examples available for this selection. | 150.0%ODI 10106388(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM |
| Structure:Frame And Members | 00.0%No examples available for this selection. | 150.0%ODI 10015014THE PIN BOX SEPARATED FROM THE FIFTH WHEEL TRAILER FRAME (RECALL 9901045). *AK *NLM |
| Trailer Hitches:Fifth Wheel Assembly | 00.0%No examples available for this selection. | 150.0%ODI 10106388(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Equipment:Recreational Vehicle/Trailer | Too few reports for a range | 45,000 mi | 1 (sparse) | ODI 10164825 · 45,000 miDT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE FRESH WATER TANK ON THE FIFTH WHEEL TRAILER FELL OFF AND HIT THE GROUND. THE TANK HAD 15 GALLONS OF WATER IN IT AT THE TIME. THE VEHICLE WAS PULLED OVER AND THE HOSES WERE REMOVED AND THE TANK WAS PLACED IN THE BED OF THE TRUCK. THE DEALERSHIP DETERMINED THE SCREWS FOR THE MAIN SUPPORT BRACKET CAME LOOSE. UPDATED 8/30/2006 - *NM |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2000: 0 complaints · 2002: 2 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2000 | 0 | 0 | 0 |
| 2002 | 0 | 2 | 2 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2000 | 2 | 0 | 0 |
| 2002 | 1 | 1 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Equipment:Recreational Vehicle/Trailer | Electrical System | Structure | Structure:Frame And Members | Trailer Hitches:Fifth Wheel Assembly |
|---|---|---|---|---|---|
| Equipment:Recreational Vehicle/Trailer | — | 1ODI 10080320THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB | 0 | 0 | 0 |
| Electrical System | 1ODI 10080320THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB | — | 0 | 0 | 0 |
| Structure | 0 | 0 | — | 0 | 1ODI 10106388(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM |
| Structure:Frame And Members | 0 | 0 | 0 | — | 0 |
| Trailer Hitches:Fifth Wheel Assembly | 0 | 0 | 1ODI 10106388(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.