Auto Recall Watch
U.S. public vehicle records

1999 Jeep CHEROKEE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

366 owner complaints analyzed

2 distinct recall campaigns

77,000 mi median reported failure mileage

Scope: 1999 model year. Data updated: . 95 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor is the most frequently named component, appearing in 46 of 366 complaints (12.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior9526.0%
Steering behavior277.4%
Transmission and shifting226.0%
Electrical and battery issues184.9%
Engine operation164.4%
Fuel system concerns113.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
46
Visibility:Power Window Devices And Controls
24
Service Brakes, Hydraulic:Foundation Components:Disc
21
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
20
Air Bags:Frontal
19
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch
18
Seats
15
Air Bags
14
Component breakdown data
CategoryCount
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor46
Visibility:Power Window Devices And Controls24
Service Brakes, Hydraulic:Foundation Components:Disc21
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip20
Air Bags:Frontal19
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch18
Seats15
Air Bags14

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 46; Visibility:Power Window Devices And Controls: 24; Service Brakes, Hydraulic:Foundation Components:Disc: 21; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 20; Air Bags:Frontal: 19; Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 18; Seats: 15; Air Bags: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
12
50,000 to 74,999
24
75,000 to 99,999
17
100,000 to 149,999
21
150,000 and above
14
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,99912
50,000 to 74,99924
75,000 to 99,99917
100,000 to 149,99921
150,000 and above14

Under 25,000: 7; 25,000 to 49,999: 12; 50,000 to 74,999: 24; 75,000 to 99,999: 17; 100,000 to 149,999: 21; 150,000 and above: 14

50,000 to 74,999 miles has the most reports with usable mileage (24). 271 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1998
2
1999
32
2000
66
2001
70
2002
55
2003
37
2004
20
2005
12
2006
4
2007
4
2008
11
2009
8
2010
4
2011
7
2012
5
2013
5
2014
6
2015
6
2017
4
2018
4
2019
1
2020
1
2021
1
2023
1
Complaints over time data
CategoryCount
19982
199932
200066
200170
200255
200337
200420
200512
20064
20074
200811
20098
20104
20117
20125
20135
20146
20156
20174
20184
20191
20201
20211
20231

1998: 2; 1999: 32; 2000: 66; 2001: 70; 2002: 55; 2003: 37; 2004: 20; 2005: 12; 2006: 4; 2007: 4; 2008: 11; 2009: 8; 2010: 4; 2011: 7; 2012: 5; 2013: 5; 2014: 6; 2015: 6; 2017: 4; 2018: 4; 2019: 1; 2020: 1; 2021: 1; 2023: 1

Pattern summary

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor leads the component reports. Braking behavior appears in 95 complaint narratives. Steering behavior appears in 27 complaint narratives. Transmission and shifting appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10006136 · 2003-01-31 (January 31, 2003)

WHILE DRIVING FRONT BRAKE ROTORS WORE OUT, CAUSING EXTENDED STOPPING DISTANCE. *AK

Owner-reported narrative. Look up ODI 10006136 at NHTSA ↗

Owner report 10019595 · 2003-07-11 (July 11, 2003)

WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED AND CAUSED EXTENDED STOPPING DISTANCE. *JB PH *JB

Owner-reported narrative. Look up ODI 10019595 at NHTSA ↗

Owner report 10022649 · 2003-06-27 (June 27, 2003)

FRONT BRAKE ROTORS AND CALIPERS HAD TO BE REPLACED FOR THE THIRD TIME. *AK TSB # 05 033 02 WAS ISSUED BY THE MANUFACTURER BUT THEY WOULD NOT REPAIR THE BRAKES. THE FRONT BRAKE ROTORS WERE REPLACED BY THE DEALER UNDER WARRANTY. THE CONSUMER REPLACED AT OWN EXPENSE. AT 56K MILES, THE BRAKES NEEDED TO BE REPLACED AGAIN. WHEN THE BRAKES WERE APPLIED LIGHTLY, THE STEERING WHEEL VIBRATED SEVERELY AND WAS HARD TO CONTROL. *SCC *JB

Owner-reported narrative. 9,052 miles reported. Look up ODI 10022649 at NHTSA ↗

Owner report 10124696 · 2005-05-26 (May 26, 2005)

1999 JEEP GRAND CHEROKEE EXPERIENCING PROBLEMS WITH BAD ROTORS.*MR THE CONSUMER EXPERIENCED A SEVERE SHUDDER IN THE STEERING WHILE ATTEMPTING TO BRAKE AT SPEEDS OF 45 MPH. AS A RESULT THE ROTORS WERE REPLACED ON OCT 9, 2002. SHORTLY THEREAFTER THE ROTORS WENT BAD AGAIN AND WERE REPLACED ON MAY 8, 2003, JUNE 9, 2003, MAR 5, 2004 AND JUNE 2004. ON JULY 8, 2004 THE ROTORS WERE REPLACED WITH THE NEW UPGRADE PACKAGE AT THE CONSUMERS EXPENSE, HOWEVER 9 MONTHS LATER THE SEVERE SHUDDER RETURNED. *JB

Owner-reported narrative. Look up ODI 10124696 at NHTSA ↗

Owner report 10041411 · 2003-10-07 (October 7, 2003)

AIR BAG SENSOR RELOCATED AFTER RECALL TO TOP OF TRANSMISSION HOUSING. AIRBAG DID NOT DEPLOY AFTER A 40 MPH FRONTAL CRASH. RECALL ALSO CHANGED POSITION OF WIRE HARNESS CAUSING SHORT CIRCUIT. THAT RESULTED IN FAILURE OF 4 PCM 'S AND STALLING OF THE VEHICLE WHILE DRIVING. *LA

Owner-reported narrative. 20,000 miles reported. Look up ODI 10041411 at NHTSA ↗

Owner report 10044860 · 2003-12-03 (December 3, 2003)

WHILE BACKING OUT OF THE DRIVEWAY, THE DRIVER PLACED THE VEHICLE IN PARK AND GOT OUT. AFTER GETTING OUT, THE VEHICLE HAD GONE INTO REVERSE, STRUCK THE DRIVER AND CRASHED INTO A NEIGHBOR'S GARAGE. THE DEALER WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM WITHOUT TEARING APART THE AUTOMATIC TRANSMISSION. *AK THERE WERE RECALLS FOR THE 1993-1998 MODELS. *SCC *JB

Owner-reported narrative. 40,000 miles reported. Look up ODI 10044860 at NHTSA ↗

Owner report 10026823 · 2003-07-09 (July 9, 2003)

THE VEHICLE HAS HAD ELECTRICAL PROBLEM SINCE MAY 2001. THE INSTRUMENT PANEL WIRING CLUSTER HAS BEEN REPLACED BY THE DEALER. THE VEHICLE IS NOW HAVING THE SAME PROBLEM AGAIN. ON 7/8/2003, THE DEALER TOLD THE CONSUMER TO SELL THE VEHICLE OR TRADE IT IN. *AK

Owner-reported narrative. Look up ODI 10026823 at NHTSA ↗

Owner report 10038273 · 2003-09-05 (September 5, 2003)

WHILE TRAVELING AT 25 MPH DRIVER NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. DRIVER PULLED OVER, CALLED FIRE DEPARTMENT. POLICE REPORT WAS TAKEN. FIRE DEPARTMENT BELIEVED THE FIRE WAS ELECTRICAL. *AK

Owner-reported narrative. 100,000 miles reported. Look up ODI 10038273 at NHTSA ↗

Owner report 10017954 · 2003-05-01 (May 1, 2003)

WHILE DRIVING THE VEHICLE STALL AND WOULD NOT RESTART. *NLM

Owner-reported narrative. Look up ODI 10017954 at NHTSA ↗

Owner report 10019196 · 2003-05-23 (May 23, 2003)

I TOOK MY 1999 JEEP CHEROKEE TO A JEEP DEALERSHIP TO DETERMINE A PROBLEM I WAS HAVING WITH THE GAS GAUGE FAILING TO REGISTER HOW MUCH GAS I HAD IN MY TANK. I WAS CHARGED $55.00 JUST TO DETERMINE WHAT THE PROBLEM WAS. IT WAS DETERMINED THAT I HAD A DEFECTIVE FLOTATION SENSOR IN THE GAS TANK. THE PART IS GOING TO COST $124.00, NOT INCLUDING LABOR. I EXPECT THE REPAIR BILL FOR THIS PROBLEM TO BE AT LEAST $200.00, NOT COUNTING THE $55.00 I'VE ALREADY PAID JUST TO DIAGNOSE THE PROBLEM. THE JEEP HAS LESS THAN 52,000 MILES ON IT, SO I FEEL THAT …

Owner-reported narrative. 51,740 miles reported. Look up ODI 10019196 at NHTSA ↗

Owner report 10030454 · 2003-07-30 (July 30, 2003)

WHEN FUEL TANK LEVEL IS A QUARTER OR LESS AND WHILE TURNING LEFT AT A TRAFFIC LIGHT VEHICLE RUNS OUT OF GAS AND ENGINE SHUTS OFF. AFTER COASTING THROUGH LIGHT AND STRAIGHTING OUT LINE OF TRAVEL,SEVERAL SECONDS OF RESTART ATTEMPTS EVENTUALLY RESTART ENGINE.VEHICLE CONTINUES ON NORMALLY.*AK

Owner-reported narrative. 49,976 miles reported. Look up ODI 10030454 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

366 unique complaints in this selection. Analysis snapshot: 2026-10-02.

26.0%Usable mileage95 / 366 records
82.2%Valid incident date301 / 366 records
100.0%Valid filing date366 / 366 records
82.2%Ordered incident and filing dates301 / 366 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20142015201620172018201920202021202220232026
Power Train
1,45354.9%
ODI 10560953

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T…

Look up ODI 10560953 at NHTSA ↗

99455.6%
ODI 10654122 · 225 mi

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I …

Look up ODI 10654122 at NHTSA ↗

61844.0%
ODI 10810021 · 1,300 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO…

Look up ODI 10810021 at NHTSA ↗

64348.2%
ODI 10929792 · 6,200 mi

VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY.

Look up ODI 10929792 at NHTSA ↗

29442.9%
ODI 11046490 · 535 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…

Look up ODI 11046490 at NHTSA ↗

79748.4%
ODI 11122133 · 200 mi

THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECONDS FOR A DOWNSHIFT WITH ONLY COASTING POWER, NO ACCELERATION. THIS LAG TIME FOR A DOWNSHIFT & APPLICATION OF POWER CLEARLY NEEDS TO BE ADDRESSED BECAUSE IT IS HARDLY SAFE OR REASONABLE.

Look up ODI 11122133 at NHTSA ↗

17356.7%
ODI 11312125 · 75 mi

VEHICLE STALLS WHILE IN MOTION ON CITY STREETS AND NEEDS TO BE PUT INTO PARK AND DRIVE AGAIN TO MOVE. VEHICLE HAS 85 MILES ON IT. PURCHASED 4 DAYS AGO. ON DAY AFTER PURCHASE VEHICLE STALLED WHILE GOING STRAIGHT ON 2 INSTANCES, IT STALLED ON A RIGHT TURN ON 2 INSTANCES, IT STALLED AT TAKEOFF AFTER BEING PARKED ONCE, IT STALLED WHEN TRYING TO BACK OUT OF PARKING SPACE 3 TIMES ON REVERSE. ON DAY 3 THE VEHICLE STALLED ON RIGHT TURN ONCE, GOING STRAIGHT ONCE AND WHILE EXITING PARKING LOT THE VEHICLE STALLED AND THE ENGINE SHUT OFF COMPLETELY WHILE …

Look up ODI 11312125 at NHTSA ↗

9255.4%
ODI 11406339 · 5,696 mi

MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE.

Look up ODI 11406339 at NHTSA ↗

2854.9%
ODI 11483861

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped…

Look up ODI 11483861 at NHTSA ↗

266.7%
ODI 11630925 · 11,500 mi

The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the inciden…

Look up ODI 11630925 at NHTSA ↗

120.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Engine
51519.5%
ODI 10567955 · 4,640 mi

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC…

Look up ODI 10567955 at NHTSA ↗

36420.4%
ODI 10639307 · 800 mi

AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR

Look up ODI 10639307 at NHTSA ↗

31422.3%
ODI 10887436 · 5,400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …

Look up ODI 10887436 at NHTSA ↗

25819.3%
ODI 10936257 · 3,000 mi

STOP/START FEATURE DANGER: I WAS MAKING A LEFT TURN, PULLING OUT FROM A DRIVEWAY IN HEAVY CROSS TRAFFIC. I WAS PULLING ONTO A FOUR LANE ROAD. JUST AS I STARTED TO LIFT MY FOOT FROM THE BRAKE, THE STOP/START FEATURE SHUT THE ENGINE OFF. THERE WAS A FULL TWO SECONDS BEFORE THE ENGINE STARTED. THE CROSS TRAFFIC HAD TO SLAM ON THE BRAKES TO AVOID HITTING ME. NORMALLY WHEN THE ENGINE THE RE-START DELAY IS SMALL, BUT BECAUSE THE ENGINE WAS SHUTTING OFF AS I TOOK MY FOOT OFF THE BRAKE, THIS ADDED A SIGNIFICANT DELAY BEFORE THE ENGINE RESTARTED AN…

Look up ODI 10936257 at NHTSA ↗

15522.6%
ODI 11054699 · 616 mi

PLEASE SEE ATTACHED DOCUMENT

Look up ODI 11054699 at NHTSA ↗

45727.8%
ODI 11097812 · 1,400 mi

ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT

Look up ODI 11097812 at NHTSA ↗

4314.1%
ODI 11307842 · 496 mi

DRIVING MY VEHICLE DURING RUSH HOUR TRAFFIC WHEN THE CHECK ENGINE LIGHT CAME ON AND A THROTTLE ISSUE MESSAGE FLASHED, VEHICLE EXPERIENCED A DRASTIC LOSS OF POWER CAUSING AN UNSAFE DRIVING CONDITION FOR MYSELF AND OTHER MOTORISTS. THIS VEHICLE WAS PURCHASED NEW WITH ONLY 8 MILES ON THE ODOMETER, CURRENTLY HAS 500 MILES, VEHICLE HAS THE 2.4 LITER ENGINE AND AUTOMATIC 4X4 TRANSMISSION. CONTACTED THE JEEP DEALER WHEE I PURCHASED THE VEHICLE AND THEY DID NOT MENTION THAT THERE COULD BE A KNOWN ISSUE WITH THIS JEEP, HOWEVER AFTER SOME RESEARCH I FOUN…

Look up ODI 11307842 at NHTSA ↗

2716.3%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

815.7%
ODI 11483861

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped…

Look up ODI 11483861 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Electrical System
43716.5%
ODI 10566660 · 2,950 mi

WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR

Look up ODI 10566660 at NHTSA ↗

31917.9%
ODI 10644580 · 35 mi

I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH…

Look up ODI 10644580 at NHTSA ↗

29120.7%
ODI 10876100

SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!

Look up ODI 10876100 at NHTSA ↗

34025.5%
ODI 10983214 · 2,000 mi

NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTA…

Look up ODI 10983214 at NHTSA ↗

18827.4%
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

Look up ODI 11072894 at NHTSA ↗

33720.5%
ODI 11091657 · 1,000 mi

THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FROM A FEW SECONDS OR UNTIL I SHUT THE VEHICLE OFF AND TURN IT BACK ON.

Look up ODI 11091657 at NHTSA ↗

3310.8%
ODI 11360125 · 11,700 mi

WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO…

Look up ODI 11360125 at NHTSA ↗

2213.3%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

815.7%
ODI 11523140

Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning

Look up ODI 11523140 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11764248

I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August.

Look up ODI 11764248 at NHTSA ↗

Unknown Or Other
28310.7%
ODI 10713512

THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR

Look up ODI 10713512 at NHTSA ↗

25714.4%
ODI 10691919 · 360 mi

I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO…

Look up ODI 10691919 at NHTSA ↗

31322.3%
ODI 10871876

I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOM…

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34325.7%
ODI 10995781 · 900 mi

SUDDEN SHATTERED SUNROOF

Look up ODI 10995781 at NHTSA ↗

17325.2%
ODI 11063399

THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD.

Look up ODI 11063399 at NHTSA ↗

25715.6%
ODI 11098659 · 200 mi

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

Look up ODI 11098659 at NHTSA ↗

3611.8%
ODI 11277328 · 740 mi

I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT. THE RPMS AGAIN WENT OVER 7000. I LET THE CAR SIT FOR A FEW MINUTES AND STARTED THE CAR ONCE AGAIN. THE CAR OPERATED JUST FINE AFTER THIS. WE TOOK THE CAR INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM.

Look up ODI 11277328 at NHTSA ↗

2414.5%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

35.9%
ODI 11518445

Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive …

Look up ODI 11518445 at NHTSA ↗

00.0%

No examples available for this selection.

240.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Vehicle Speed Control
1816.8%
ODI 10579742 · 6,500 mi

I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED…

Look up ODI 10579742 at NHTSA ↗

1196.7%
ODI 10644794 · 23 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N…

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755.3%
ODI 10875979 · 8,986 mi

TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK

Look up ODI 10875979 at NHTSA ↗

594.4%
ODI 11000819 · 9,700 mi

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE ENGINE REVVED. AFTER APPLYING THE BRAKES, THE VEHICLE RESUMED NORMAL SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (STEPHENS CHRYSLER JEEP DODGE RAM 200 NORTH STREET, BENNINGTON, VT, 05201) WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.

Look up ODI 11000819 at NHTSA ↗

202.9%
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

Look up ODI 11072894 at NHTSA ↗

825.0%
ODI 11121248 · 450 mi

BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL.

Look up ODI 11121248 at NHTSA ↗

82.6%
ODI 11360125 · 11,700 mi

WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO…

Look up ODI 11360125 at NHTSA ↗

21.2%
ODI 11560125

ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNC…

Look up ODI 11560125 at NHTSA ↗

12.0%
ODI 11567587

Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going…

Look up ODI 11567587 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
1847.0%
ODI 10575104 · 900 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL…

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1287.2%
ODI 10668629 · 2,022 mi

WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

Look up ODI 10668629 at NHTSA ↗

926.5%
ODI 10788109 · 2 mi

BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.

Look up ODI 10788109 at NHTSA ↗

554.1%
ODI 10985518 · 85 mi

WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME. THE BRAKE PEDAL AND GAS WERE SIDE BY SIDE AND HE HIT BOTH AT SAME TIME. NO SPACE BETWEEN THE PEDALS AT ALL. COST US OVER 3,000 JUST FOR OURS. THINKING OF GETTING ANOTHER VEHICLE JUST BECAUSE OF THE ABOVE.

Look up ODI 10985518 at NHTSA ↗

345.0%
ODI 11143377

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

Look up ODI 11143377 at NHTSA ↗

1006.1%
ODI 11098659 · 200 mi

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

Look up ODI 11098659 at NHTSA ↗

247.9%
ODI 11351537 · 2,000 mi

WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.

Look up ODI 11351537 at NHTSA ↗

137.8%
ODI 11402644 · 1,400 mi

WE WERE IN A FRONT IMPACT VEHICLE ACCIDENT. AIRBAGS DIDN'T DEPLOY, BRAKES FAILED AFTER IMPACT AND THE ENGINE DIDN'T SHUT DOWN. I HAD TO DISCONNECT THE ECU POWER RELAY FOR THE ENGINE TO STOP.

Look up ODI 11402644 at NHTSA ↗

35.9%
ODI 11514435

New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me s…

Look up ODI 11514435 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
1184.5%
ODI 10576862 · 3,120 mi

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE…

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583.2%
ODI 10639639 · 175 mi

POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR

Look up ODI 10639639 at NHTSA ↗

523.7%
ODI 10850836 · 1,000 mi

JEEP ACTIVELY MARKETS AND PROMOTES THE CHEROKEE AS TOWABLE FOUR-WHEELS-ON-THE-GROUND BEHIND MOTORHOMES. BEFORE I PURCHASED MY 2016 JEEP CHEROKEE TRAILHAWK IN NOVEMBER, 2015, I CONFIRMED BY REFERENCE TO THE OWNER'S MANUAL THAT THIS WAS TRUE. IN FEBRUARY, 2016, I BEGAN TO SEE DISCUSSIONS IN THE FAMILY MOTOR COACH ASSOCIATION (FMCA) MAGAZINE, AND IN THE FMCA WEBSITE FORUMS AS TO A TOWING ISSUE WHEN THE JEEP CHEROKEE IS TOWED FOUR-ON-THE-GROUND BEHIND A MOTORHOME; THE ISSUE BEING A SEVERE WOBBLE IN THE JEEP CHEROKEE'S FRONT END--SEVERE ENOUGH TO D…

Look up ODI 10850836 at NHTSA ↗

453.4%
ODI 11021528 · 42 mi

WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP.

Look up ODI 11021528 at NHTSA ↗

304.4%
ODI 11131672 · 6,912 mi

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS …

Look up ODI 11131672 at NHTSA ↗

1207.3%
ODI 11131635 · 3,300 mi

I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR.

Look up ODI 11131635 at NHTSA ↗

216.9%
ODI 11351537 · 2,000 mi

WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.

Look up ODI 11351537 at NHTSA ↗

31.8%
ODI 11476110

After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked…

Look up ODI 11476110 at NHTSA ↗

35.9%
ODI 11533515

While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.

Look up ODI 11533515 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.1%
ODI 11680944

The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the message "4WD Unavailable - Service Soon" was displayed with the 4WD icon illuminated intermittently for three months. The contact that while driving at 15-25 MPH, and there was a slight grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads and rotors needed to be replaced, and the PTU needed to be replaced. The vehic…

Look up ODI 11680944 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor28,000–86,500 mi76,800 mi5
ODI 10022649 · 9,052 mi

FRONT BRAKE ROTORS AND CALIPERS HAD TO BE REPLACED FOR THE THIRD TIME. *AK TSB # 05 033 02 WAS ISSUED BY THE MANUFACTURER BUT THEY WOULD NOT REPAIR THE BRAKES. THE FRONT BRAKE ROTORS WERE REPLACED BY THE DEALER UNDER WARRANTY. THE CONSUMER REPLACED AT OWN EXPENSE. AT 56K MILES, THE BRAKES NEEDED TO BE REPLACED AGAIN. WHEN THE BRAKES WERE APPLIED LIGHTLY, THE STEERING WHEEL VIBRATED SEVERELY AND WAS HARD TO CONTROL. *SCC *JB

Look up ODI 10022649 at NHTSA ↗

ODI 10028356 · 76,800 mi

BRAKE PROBLEMS - ROTORS/CALIPERS AND WHEEL CYLINDERS - ALL NEEDED TO BE REPLACED. *AK

Look up ODI 10028356 at NHTSA ↗

ODI 10048333 · 28,000 mi

CONSUMER COMPLAINED ABOUT FRONT BRAKE ROTORS, THE FRONT BRAKE ROTORS HAD BEEN REPLACED ON FOUR SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK

Look up ODI 10048333 at NHTSA ↗

Visibility:Power Window Devices And Controls37,261–79,750 mi63,113 mi10
ODI 10001105 · 31,000 mi

WHILE IN MOTION, THE DRIVERS SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR. THE REGUALTOR HAD WORN AND BROKE. *JG TS

Look up ODI 10001105 at NHTSA ↗

ODI 10009265 · 65,000 mi

THE DRIVER AND PASSENGER WINDOWS FAILED, WHICH WAS CAUSED BY AN INOPERATIVE REGULATOR.*JB *TS

Look up ODI 10009265 at NHTSA ↗

ODI 10051913 · 61,226 mi

THE DEFROSTER FAILED, AS A RESULT, VISIBILITY WAS IMPAIRED. *AK THE CONSUMER STATED THE DEFROSTED FAILED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE AIR BAG CONTROL MODULE WAS REPLACED, THE RIGHT FRONT WINDOW DID NOT WORK. *JB *NM

Look up ODI 10051913 at NHTSA ↗

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipToo few reports for a range68,000 mi1 (sparse)
ODI 10103626 · 68,000 mi

WHILE BRAKING ANY SPEED BRAKE PEDAL PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10103626 at NHTSA ↗

Air Bags:FrontalToo few reports for a range108,500 mi4 (sparse)
ODI 10065281 · 52,000 mi

WHILE DRIVING 60 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT WALL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. *AK *SC *JB

Look up ODI 10065281 at NHTSA ↗

ODI 10153165 · 84,000 mi

THE LOCAL DEALERSHIP INFORMED ME THAT THE CLOCKSPRING (PART #56009071) RESPONSIBLE FOR AIR BAG DEPLOYMENT WAS NOT WORKING PROPERLY. THE ONLY INDICATION I HAD OF THIS WAS THAT THE CRUISE CONTROL STOPPED WORKING AS WELL. THE AIR BAG HAS NEVER DEPLOYED. *JB

Look up ODI 10153165 at NHTSA ↗

ODI 10318552 · 200,000 mi

PASSENGER AIR BAG WENT OFF WHILE DRIVING DOWN THE ROAD IN MY 1999 JEEP CHEROKEE CHRYSLER INVESTIGATED AND SAID THAT NOTHING WAS WRONG AND WON'T DO ANYTHING TO REPAIR. BUT I KNOW THERE WAS SOMETHING WRONG BECAUSE SMOKE CAME OUT OF THE AIR BAG MODULE AND STILL SMELL BURNING WIRES DEALERSHIP SAID THAT JEEP HAD KNOWN RECALL THAT SAID WAS PERFORMED AND NEVER WAS FOUND RECALL ON YOUR WEB SITE IT SAID POSSIBLE AIR BAG LIGHT OR AIR BAG DEPLOYMENT DO TO CORROSION AND THE MODULE WAS SUPPOSED TO BE MOVED TO TRANSMISSION TUNNEL BUT NEVER WAS DONE AND YOU…

Look up ODI 10318552 at NHTSA ↗

Seats99,500–145,000 mi133,000 mi9
ODI 10253177 · 92,000 mi

THE DRIVER'S SEAT HAS BROKEN AND HAS BECOME VERY WOBBLY AND UNSTABLE. I DRIVE THE VEHICLE NORMAL AND I AM NOT AN OBESE PERSON. THE SEAT STARTED OUT JUST MAKING CREAKING NOISES, THEN IT BROKE IN ONE SPOT AND HAS SINCE BROKEN IN A SECOND SPOT. AFTER DOING SOME EXTENSIVE RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS, YET THERE IS NO RECALL. PRICE TO FIX IS BETWEEN $400-800 AT A DEALERSHIP. IF I WERE TO GET IN AN ACCIDENT WITH THE SEAT IN THE CONDITION IT IS IN, I COULD HAVE WORSE INJURIES THAN IF THE SEAT WAS HOW IT S…

Look up ODI 10253177 at NHTSA ↗

ODI 10255082 · 79,000 mi

I SAT DOWN IN THE DRIVER'S SEAT AND LEANED SLIGHTLY BACK AGAINST THE BACKREST AND THE SEAT BROKE WHERE IT ATTACHES TO ITS RAILS. UPON INSPECTION IT WAS BROKEN AT THREE PLACES ON THE FRAME OF THE CHAIR ITSELF. THIS COULD HAVE BEEN A MAJOR SAFETY INCIDENT IF IT HAD HAPPENED WHILE I WAS DRIVING THE VEHICLE. JEEP SHOULD ISSUE A SAFETY RECALL AS THIS IS A SUBSTANDARD PART. *TR

Look up ODI 10255082 at NHTSA ↗

ODI 10258142 · 151,000 mi

I WAS DRIVING HOME FROM CLASS TODAY WHEN I HEARD MY SEAT POP. AFTER THAT MY SEAT BECAME WOBBLY AND UNSECURE. WHEN I GOT HOME I WENT TO CHECK IT OUT AND THE WELD WAS RIPPED OUT CAUSING THE PROBLEM. WHAT FRIGHTENS ME IS I DID NOT DO ANYTHING UNUSUAL AND IF I GOT IN AN ACCIDENT I COULD HAVE BEEN SEVERELY INJURED OR WORSE. *TR

Look up ODI 10258142 at NHTSA ↗

Air Bags67,800–93,750 mi72,600 mi6
ODI 10008897 · 70,200 mi

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, THE DRIVER AND PASSENGER SUFFERED INJURIES.*JB

Look up ODI 10008897 at NHTSA ↗

ODI 10107091 · 75,000 mi

CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH AND T-BONED A VEHICLE. UPON IMPACT, THE VEHICLE VEERED OFF TO THE RIGHT AND HIT A RETAINING WALL, AND THE AIR BAGS FAILED TO DEPLOY. *AK

Look up ODI 10107091 at NHTSA ↗

ODI 10605652 · 67,000 mi

TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,700.

Look up ODI 10605652 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 223 reports

2022: 23 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202251423
2023012
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20225100
2023300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService Brakes, Hydraulic:Foundation Components:Disc:RotorVisibility:Power Window Devices And ControlsService Brakes, Hydraulic:Foundation Components:DiscService Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipAir Bags:FrontalPower Train:Automatic Transmission:Park/Neutral Start Interlock SwitchSeatsAir Bags
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor—00
3
ODI 852968

VEHICLE EXPERIENCING PROBLEM WITH VIBRATION WHENEVER BRAKES ARE APPLIED. DEALER NOTIFIED, AND TURNED FRONT ROTORS. PROBLEM STOPPED AND REOCCURRED AGAIN AT 3000 MILES. VEHICLE BACK AT THE DEALER, AND THEY ARE TURNING THE ROTORS AGAIN. PROBLEM APPEREA AGAIN, AND DEALER REPLACED THE ROTORS. *AK

Look up ODI 852968 at NHTSA ↗

ODI 856555

ABS BRAKES HAD TO BE REPLACED. ALSO, REPLACED FRONT BRAKE ROTORS, AND 4-WHEEL DRIVE LOCKING HUBS. *AK

Look up ODI 856555 at NHTSA ↗

ODI 888646

WHILE TRAVELING ON HIGHWAY BRAKE ROTORS WARPED AT EVERY 12,000 MILES, AND VEHICLE SHOOK WHEN APPLYING BRAKES. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Look up ODI 888646 at NHTSA ↗

0000
Visibility:Power Window Devices And Controls0—000000
Service Brakes, Hydraulic:Foundation Components:Disc00—
1
ODI 890731

FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING WHICH HAS RESULTED IN POOR BRAKING ABILITY. WHEN BRAKES ARE APPLIED A VERY UNUSUAL NOISE OCCURS, AND PEDAL AT TIMES GOES TO THE FLOOR. PLEASE GIVE ANY FURTHER DETAILS.*AK

Look up ODI 890731 at NHTSA ↗

0000
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
3
ODI 852968

VEHICLE EXPERIENCING PROBLEM WITH VIBRATION WHENEVER BRAKES ARE APPLIED. DEALER NOTIFIED, AND TURNED FRONT ROTORS. PROBLEM STOPPED AND REOCCURRED AGAIN AT 3000 MILES. VEHICLE BACK AT THE DEALER, AND THEY ARE TURNING THE ROTORS AGAIN. PROBLEM APPEREA AGAIN, AND DEALER REPLACED THE ROTORS. *AK

Look up ODI 852968 at NHTSA ↗

ODI 856555

ABS BRAKES HAD TO BE REPLACED. ALSO, REPLACED FRONT BRAKE ROTORS, AND 4-WHEEL DRIVE LOCKING HUBS. *AK

Look up ODI 856555 at NHTSA ↗

ODI 888646

WHILE TRAVELING ON HIGHWAY BRAKE ROTORS WARPED AT EVERY 12,000 MILES, AND VEHICLE SHOOK WHEN APPLYING BRAKES. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Look up ODI 888646 at NHTSA ↗

0
1
ODI 890731

FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING WHICH HAS RESULTED IN POOR BRAKING ABILITY. WHEN BRAKES ARE APPLIED A VERY UNUSUAL NOISE OCCURS, AND PEDAL AT TIMES GOES TO THE FLOOR. PLEASE GIVE ANY FURTHER DETAILS.*AK

Look up ODI 890731 at NHTSA ↗

—
1
ODI 847738

VEHICLE WAS INVOLED IN SUDDEN ACCELERATION WHILE DRIVINGON HWY AT APPROXIMATELY 55 MPH. AS SOON AS DRIVER LIFTED FOOT OFF BRAKE PEDAL, VEHICLE SUDDENLY TOOK OFF OUT OF CONTROL, HIT A PARKED VEHICLE BEFORE STOPPING. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. DEALER NOTIFIED. CAN NHTSA HELP IN THIS MATTER. *AK

Look up ODI 847738 at NHTSA ↗

000
Air Bags:Frontal000
1
ODI 847738

VEHICLE WAS INVOLED IN SUDDEN ACCELERATION WHILE DRIVINGON HWY AT APPROXIMATELY 55 MPH. AS SOON AS DRIVER LIFTED FOOT OFF BRAKE PEDAL, VEHICLE SUDDENLY TOOK OFF OUT OF CONTROL, HIT A PARKED VEHICLE BEFORE STOPPING. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. DEALER NOTIFIED. CAN NHTSA HELP IN THIS MATTER. *AK

Look up ODI 847738 at NHTSA ↗

—0
1
ODI 10395211 · 133,000 mi

DRIVER'S SIDE SEAT FRAME BROKE. SEAT WOBBLES BACK AND FORTH. OBVIOUSLY AN UNSAFE SITUATION BEING STRAPPED INTO A SEAT THAT IS NOT PROPERLY SECURED TO VEHICLE. WILL FORCE OF PUSHING BRAKE PEDAL TOTALLY SEPARATE SEAT FROM VEHICLE? THIS IS A MAJOR SAFETY ISSUE RELATIVE TO PASSENGER RESTRAINT (ME) AND BRAKING OR STOPPING OF THE VEHICLE(OTHERS). I HAVE READ WHERE THIS IS A COMMON OCCURRENCE ON JEEPS OF THE SAME MODEL AND YEAR AS MINE. CLEARLY, THIS IS A MANUFACTURING DEFECT. I HAVE NEVER HAD A SEAT FRAME FAIL ON ANY OTHER VEHICLE THAT I HAVE OPERATE…

Look up ODI 10395211 at NHTSA ↗

0
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch00000—00
Seats0000
1
ODI 10395211 · 133,000 mi

DRIVER'S SIDE SEAT FRAME BROKE. SEAT WOBBLES BACK AND FORTH. OBVIOUSLY AN UNSAFE SITUATION BEING STRAPPED INTO A SEAT THAT IS NOT PROPERLY SECURED TO VEHICLE. WILL FORCE OF PUSHING BRAKE PEDAL TOTALLY SEPARATE SEAT FROM VEHICLE? THIS IS A MAJOR SAFETY ISSUE RELATIVE TO PASSENGER RESTRAINT (ME) AND BRAKING OR STOPPING OF THE VEHICLE(OTHERS). I HAVE READ WHERE THIS IS A COMMON OCCURRENCE ON JEEPS OF THE SAME MODEL AND YEAR AS MINE. CLEARLY, THIS IS A MANUFACTURING DEFECT. I HAVE NEVER HAD A SEAT FRAME FAIL ON ANY OTHER VEHICLE THAT I HAVE OPERATE…

Look up ODI 10395211 at NHTSA ↗

0—0
Air Bags0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

18 mentions · 4.9% of complaints

Median mileage: 65,000 mi (9 usable records).

ODI 10017954

WHILE DRIVING THE VEHICLE STALL AND WOULD NOT RESTART. *NLM

Look up ODI 10017954 at NHTSA ↗

ODI 10030454 · 49,976 mi

WHEN FUEL TANK LEVEL IS A QUARTER OR LESS AND WHILE TURNING LEFT AT A TRAFFIC LIGHT VEHICLE RUNS OUT OF GAS AND ENGINE SHUTS OFF. AFTER COASTING THROUGH LIGHT AND STRAIGHTING OUT LINE OF TRAVEL,SEVERAL SECONDS OF RESTART ATTEMPTS EVENTUALLY RESTART ENGINE.VEHICLE CONTINUES ON NORMALLY.*AK

Look up ODI 10030454 at NHTSA ↗

ODI 10041411 · 20,000 mi

AIR BAG SENSOR RELOCATED AFTER RECALL TO TOP OF TRANSMISSION HOUSING. AIRBAG DID NOT DEPLOY AFTER A 40 MPH FRONTAL CRASH. RECALL ALSO CHANGED POSITION OF WIRE HARNESS CAUSING SHORT CIRCUIT. THAT RESULTED IN FAILURE OF 4 PCM 'S AND STALLING OF THE VEHICLE WHILE DRIVING. *LA

Look up ODI 10041411 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

11 mentions · 3.0% of complaints

Median mileage: 133,000 mi (3 usable records).

ODI 10103626 · 68,000 mi

WHILE BRAKING ANY SPEED BRAKE PEDAL PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Look up ODI 10103626 at NHTSA ↗

ODI 10395211 · 133,000 mi

DRIVER'S SIDE SEAT FRAME BROKE. SEAT WOBBLES BACK AND FORTH. OBVIOUSLY AN UNSAFE SITUATION BEING STRAPPED INTO A SEAT THAT IS NOT PROPERLY SECURED TO VEHICLE. WILL FORCE OF PUSHING BRAKE PEDAL TOTALLY SEPARATE SEAT FROM VEHICLE? THIS IS A MAJOR SAFETY ISSUE RELATIVE TO PASSENGER RESTRAINT (ME) AND BRAKING OR STOPPING OF THE VEHICLE(OTHERS). I HAVE READ WHERE THIS IS A COMMON OCCURRENCE ON JEEPS OF THE SAME MODEL AND YEAR AS MINE. CLEARLY, THIS IS A MANUFACTURING DEFECT. I HAVE NEVER HAD A SEAT FRAME FAIL ON ANY OTHER VEHICLE THAT I HAVE OPERATE…

Look up ODI 10395211 at NHTSA ↗

ODI 10748667 · 179,962 mi

I WAS AT A STOP SIGN, PROCEEDED TO ACCELERATE, ARRIVING AT A STOP-LIGHT WHEN VEHICLE WOULD NOT STOP, BRAKE PEDAL WAS PUSHED ALL THE WAY TO FLOOR, PEDAL SEEMED TO HAVE NO LEVERAGE TO IT. I COASTED TO A SAFE PLACE TO PULL OVER, HAD TO USE EMERGENCY BRAKE TO STOP. CHECKED ALL FLUIDS AND PADS, THOSE COMPONENTS SEEMED TO BE FINE. AND HAD TO GET VEHICLE TOWED IT WAS UNSAFE TO DRIVE.

Look up ODI 10748667 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

9 mentions · 2.5% of complaints

Median mileage: 91,000 mi (5 usable records).

ODI 10031483

CONSUMER STATES THAT WHILE DRIVING T AIR BAG WARNING LIGHT WOULD COME ON. DEALER NOTIFIED.*AK

Look up ODI 10031483 at NHTSA ↗

ODI 10055804 · 11,622 mi

WHILE DRIVING THE CHECK ENGINE LIGHT AND AIR BAG LIGHT ILLUMINATED AND ALL OF THE GAUGES CEASED TO WORK PROPERLY. THE SPEEDOMETER WOULD GO BLANK AND ALL LIGHTS ON THE DASH BOARD WOULD DIM. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM THIS WOULD OCCUR WHEN THE VEHICLE IS GOING IN DIFFERENT SPEEDS. THE PROBLEM BEGUN WITH THE AIRBAG, FOLLOWED BY THE ODOMETER, TACHOMETER, AND THE SPEEDOMETER DROPPING TO ZERO. THEN THE CHECK ENGINE LIGHT WOULD COME ON AND "NO BUS" ERROR MESSAGE WOULD APPEAR ON THE ODOMETER. SOMETIMES THE …

Look up ODI 10055804 at NHTSA ↗

ODI 10280486 · 91,000 mi

RANDOMLY WHILE DRIVING THE SPEEDOMETER AND TACHOMETER (ACTUALLY ALL GAUGES) WILL STOP WORKING, THE AIRBAG LIGHT COMES ON AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON TOO. IF YOU HIT THE DASHBOARD (SOMETIMES IT TAKES SEVERAL HITS) THE GAUGES WILL START WORKING AGAIN AND THE AIRBAG LIGHT GOES OFF. HAVEN'T HAD IT CHECKED BY A SHOP YET. *TR

Look up ODI 10280486 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

7 mentions · 1.9% of complaints

Median mileage: 72,180 mi (2 usable records).

ODI 10067088 · 64,000 mi

WHILE DOWN SHIFTING TO SECOND GEAR AT 40 MPH, THE ENGINE ACCELERATED AT A HIGHER RATE. THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. THE CONSUMER HAD TAKEN THE VEHICLE TO A PRIVATE MECHANIC AND DID NOT PLAN ON CONTACTING THE JEEP DEALERSHIP ABOUT THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK THE VEHICLE WAS SLOWED DOWN WHEN THE ENGINE STARTED REVVING, IT WAS THEN SWITCHED TO A LOWER GEAR AND PROCEEDED, THEN WAS PLACED BACK INTO DRIVE IN WHICH IT WAS SLOWED DOWN AND THE ENGINE STARTED REVVING AGAIN IN A LOWER GEAR BUT DID NOT WO…

Look up ODI 10067088 at NHTSA ↗

ODI 740488

JEEP LEMON!!! TERRIBLE VEHICLE, TERRIBLE COMPANY!! THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY FOR THESE TWO ISSUES, AMONG OTHERS! I HAVE ALMOST REARENDED SOMEONE, BY LOOKINGBACK TO SEE IF I WAS REAR ENDED DUE TO THE HARD SHIFT. THE BRAKES SHAKE SO MUCH UNDER BRAKING THAT I DID REAR END SOMEONE, HOWEVER THERE WAS NO NOTICABLE DAMAGE TO EITHER VEHICLE.

Look up ODI 740488 at NHTSA ↗

ODI 747914

I AM EXPERIENCING A PROBLEM WHERE THE MY AUTO IS IDLING IN PARK AND THEN LURCHES INTO REVERSE. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE TREATING ME LIKE WHAT I DESCRIBE IS IMPOSSIBLE AND IGNORING MY COMPLAINT. I HAVE A DATE SCHEDULED FOR REPAIR AND ITS MY GUESS THE PEOPLE AT CHRYSLER KNOW THAT THIS IS A MAJOR DEFECT IN THE AUTO AND ARE TRYING TO SWEEP IT UNDER THE CARPET. ALSO MY TRANSMISSION IS DRAGGING THEY ACKNOWLEDGED THAT PROBLEM AND ARE TO REPAIR IT SOON. I WISH I HAD NEVER BOUGHT THIS DEATH TRAP. I HAVE ALSO TALKED WITH SEVERAL …

Look up ODI 747914 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

5 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 740679

WHEN TURNING RIGHT THE STEERING LOCKS & YOU CAN'T TURN AT LOW SPEEDS. *AK

Look up ODI 740679 at NHTSA ↗

ODI 785608

UPON INSPECTION OF THE ENGINE COMPARTMENT IT WAS DISCOVERED THAT THE POWER STEERING HOSE WAS BADLY WORN FROM CONTACT WITH THE STEERING COLUMN, IT APPEARS THAT THE RADIATOR HOSE PRESSED THE OWER STEERING HOSE AGAINST THE STEERING COLUMN JOINT. NLM

Look up ODI 785608 at NHTSA ↗

ODI 8001731

WHILE DRIVING STEERING LOCKS UP. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Look up ODI 8001731 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

1 mentions · 0.3% of complaints

Median mileage: 188,350 mi (1 usable records).

ODI 10563943 · 188,350 mi

I WAS PARKED IN MY LOT AND A NEIGHBOR DROPPED A CIGARETTE BEHIND MY 1999 JEEP. THERE WAS UNGODLY GAS SMELL AND THE PUDDLE OF GAS THAT IS LEAKING FROM TANK IGNITED. I WAS LUCKILY ENOUGH THAT I CAUGHT IT AT THAT TIME OR IT WOULD HAVE EXPLODED. I JUST BOUGHT IT AND NEVER SMELLED GAS OR THOUGHT THE TANK WAS LEAKING. I HAD TO SPENLEAKING. IT IS GOING TO COST OVER 500 DOLLARS FOR THIS TO BE FIXED PLUS A TOW BAR. PLEASE HELP ME TO SEE IF JEEP COMPANY IS RESPONSIBLE DUE TO RECALL. *TR

Look up ODI 10563943 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b