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U.S. public vehicle records

2021 Jeep COMPASS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

80 owner complaints analyzed

0 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 13 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 34 of 80 complaints (42.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1620.0%
Electrical and battery issues1417.5%
Transmission and shifting911.3%
Steering behavior78.8%
Engine operation56.3%
Fuel system concerns11.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
34
Unknown Or Other
28
Engine
18
Power Train
9
Steering
6
Vehicle Speed Control
6
Service Brakes
5
Exterior Lighting
4
Component breakdown data
CategoryCount
Electrical System34
Unknown Or Other28
Engine18
Power Train9
Steering6
Vehicle Speed Control6
Service Brakes5
Exterior Lighting4

Electrical System: 34; Unknown Or Other: 28; Engine: 18; Power Train: 9; Steering: 6; Vehicle Speed Control: 6; Service Brakes: 5; Exterior Lighting: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
2
50,000 to 74,999
4
75,000 to 99,999
3
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9992
50,000 to 74,9994
75,000 to 99,9993
100,000 to 149,9992
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (4). 67 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2021
7
2022
3
2023
18
2024
17
2025
18
2026
16
Complaints over time data
CategoryCount
20201
20217
20223
202318
202417
202518
202616

2020: 1; 2021: 7; 2022: 3; 2023: 18; 2024: 17; 2025: 18; 2026: 16

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 16 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11408037 · 2021-04-14 (April 14, 2021)

TL* THE CONTACT OWNS A 2021 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 40 MPH IN THE RAIN, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDE BARRIER. THE CONTACT STATED THAT SHE HAD THE TIRES ROTATED A MONTH PRIOR AND WAS RELATING THE CRASH TO THE TIRES BALDING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO STEVE LANDERS TOYOTA (10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204). THE VEHICLE WA…

Owner-reported narrative. 12,000 miles reported. Look up ODI 11408037 at NHTSA ↗

Owner report 11465353 · 2022-05-19 (May 19, 2022)

My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service or…

Owner-reported narrative. Look up ODI 11465353 at NHTSA ↗

Owner report 11439717 · 2021-11-08 (November 8, 2021)

On Friday, November 5th I was driving my 2021 Jeep Compass when it suddenly stopped in the middle of the road and the message came on 'vehicle not in park' and 'key fib not found.' I pulled into a shopping complex and called the dealer Napleton Chrysler in Clermont, FL and was advised to call Chrysler Roadside Assistant. I called and a tow truck came and took the vehicle to the dealership. On 11/06 Greg serviced my vehicle and he said that the battery was faulty and he changed it and he also changed a part in the glove compartment. I asked …

Owner-reported narrative. Look up ODI 11439717 at NHTSA ↗

Owner report 11556152 · 2023-11-20 (November 20, 2023)

Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine

Owner-reported narrative. Look up ODI 11556152 at NHTSA ↗

Owner report 11521849 · 2023-05-13 (May 13, 2023)

When the vehicle is in fuel economy it turns off completely and I have to change the transmission to park to turn it back on. This happens when I stop at a light, at a stop, or just stop to wait for someone to cross the street. Both the dealer and the manufacturer are aware and have not been able to find the reason why this is happening to the vehicle. This situation has been occurring since 2021 and the alert appears in the bus cluster. It is a risk for my family to have a vehicle with this situation, since we could have an accident that could…

Owner-reported narrative. Look up ODI 11521849 at NHTSA ↗

Owner report 11440929 · 2021-11-18 (November 18, 2021)

A noise, coming front the front end of my 2021 Jeep Compass is generated while is driving at low velocity (15 mph or slower). The noise intensity increases when the jeep is driven for over an hour. I took the jeep to dealer on Nov 3, 2021, with 701 miles to have it checked and repaired. At that moment, the service manager indicated me that the noise is coming from the rack and pinion and the manufacturer has indicated that this noise is normal, but they are consulting this with their engineers. See attached service invoice dated. Nov 3, 2021.…

Owner-reported narrative. Look up ODI 11440929 at NHTSA ↗

Owner report 11442050 · 2021-11-29 (November 29, 2021)

When driving this car, the steering wheel sometimes pulls strongly to the left or the right, making it more difficult to control the direction of the vehicle. This is particularly problematic when on a freeway with narrow lanes and lots of traffic. Sometimes it simply pulls left or right for a brief moment. Other times, such as when going around a tight curve at a high speed, it pulls strongly for a protracted time. It didn't cause an accident. I was able to overcome the pulling forces exerted on the steering wheel by the car, but it made …

Owner-reported narrative. Look up ODI 11442050 at NHTSA ↗

Owner report 11545252 · 2023-09-18 (September 18, 2023)

Error message on dash "Coolant Temperature Too High" and vehicle shuts down. This is happening multiple times. Sometimes it happens multiple times in a week and won't do it for a couple months and then it starts to happen again. Sometimes the vehicle will self resolve after 5-10 seconds and let me keep driving, other times it will shut down and make me restart the vehicle. After restarting, the vehicle is fine as if nothing happened. This has happened going 5-10mph and has also happened driving down highways at 60mph. In some instances, this is…

Owner-reported narrative. Look up ODI 11545252 at NHTSA ↗

Owner report 11546727 · 2023-09-26 (September 26, 2023)

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

Owner-reported narrative. Look up ODI 11546727 at NHTSA ↗

Owner report 11684207 · 2025-08-31 (August 31, 2025)

Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.

Owner-reported narrative. Look up ODI 11684207 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

80 unique complaints in this selection. Analysis snapshot: 2026-10-01.

16.3%Usable mileage13 / 80 records
100.0%Valid incident date80 / 80 records
100.0%Valid filing date80 / 80 records
100.0%Ordered incident and filing dates80 / 80 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
3619.6%
ODI 10461204 · 3,480 mi

THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 20…

Look up ODI 10461204 at NHTSA ↗

1012.5%
ODI 10547650 · 400 mi

TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11,606.

Look up ODI 10547650 at NHTSA ↗

9129.6%
ODI 10557458 · 130 mi

VEHICLE WAS DRIVEN AT 60 MPH ON INTERSTATE. VEHICLE'S ENGINE STALLED CAUSING SUDDEN DROP IN SPEED TO 25 MILES MPH. VEHICLE WAS THEN PULLED TO A COMPLETE STOP, PLACED IN PARK, THEN TURNED OFF. ONCE THE VEHICLE WAS RESTARTED ENGINE LIGHT WAS ILLUMINATED. VEHICLE WAS THEN DRIVEN OFF OF INTERSTATE WHERE IT STALLED AN ADDITIONAL 4 TIMES WITHIN 10 MINUTES OF OPERATION. *TR

Look up ODI 10557458 at NHTSA ↗

3026.5%
ODI 10712623 · 4,950 mi

I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR

Look up ODI 10712623 at NHTSA ↗

13546.1%
ODI 10936121 · 34,000 mi

ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR…

Look up ODI 10936121 at NHTSA ↗

7131.0%
ODI 11005817 · 214 mi

HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.

Look up ODI 11005817 at NHTSA ↗

47350.2%
ODI 11053535

MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK EN…

Look up ODI 11053535 at NHTSA ↗

16048.6%
ODI 11174741

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, [phone removed]) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVID…

Look up ODI 11174741 at NHTSA ↗

7956.4%
ODI 11331626 · 150 mi

PURCHASED A 2020 COMPASS ON MAY 28TH, 2020 WITHIN THE FIRST WEEK IT SHUT DOWN OR STALLED COMPLETELY AT A STOP STREET, HAD TO PUT THE CAR IN PARK AND HIT THE RESTART BUTTON. I WAS NOT SURE IF THIS HAD SOMETHING TO DO WITH THE AUTO STOP/START SO I SWITCHED THIS FUNCTION OFF AND IN THE FOLLOWING WEEKS IT DIED 2 MORE TIMES ONCE WHEN DRIVING THROUGH AN INTERSECTION THE NEXT TIME WHEN I WAS STARTING OFF AT A STREET LIGHT, THIS IS NOT NORMAL SO ON JUNE 26TH I RETURNED THE CAR TO THE DEALERSHIP AND FILLED A CLAIM WITH JEEP CUSTOMER SERVICE. THE SERVICE…

Look up ODI 11331626 at NHTSA ↗

1822.5%
ODI 11465353

My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service or…

Look up ODI 11465353 at NHTSA ↗

3616.2%
ODI 11493177

This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.

Look up ODI 11493177 at NHTSA ↗

715.2%
ODI 11513806

What component or system failure or malfunctioned, and is it available for inspection upon request? When I started my vehicle I noticed that my navigation screen was black, and then when I put the vehicle in drive and slowed down to make a turn, the engine shut off while I was driving. I had to restart the vehicle, and I put the vehicle in drive, I made left the engine shut off again a second time. How was your safety or the safety of others put at risk? My safety was put at risk because the vehicle was still in driving mode, luckily there were…

Look up ODI 11513806 at NHTSA ↗

713.5%
ODI 11618233

On Thursday October 3rd I was driving in stop and go city traffic. After accelerating to leave from a light my jeep died in the middle of the intersection. Total loss of power and slammed to a stop almost causing the person behind me to hit me. It started I drove it back to work. Later that day I left work and stopped to get gas. Turned it off, pumped my gas, went to go turn it back on and it wouldn't start. Just made an engine cranking sound. I hit the button a couple more times and it slowly cranked and started but it was sputtering and the d…

Look up ODI 11618233 at NHTSA ↗

311.5%
ODI 11628940

My [XXX] mother (JEEP enthusiast) bought a 2025 JEEP Compass. One week after she bought it the RPM light started flashing. The dealer stated the main computer (electrical system) completely failed. There is no stability in the car. There's no braking system, no power steering, no cruise control, no nothing, the seat moves without her adjusting it, the automatic dimmer switch turns on without user intervention - the JEEP is a complete lemon. It is UNSAFE to drive. It's like an octopus without a head. They said they'd buy it back from her for…

Look up ODI 11628940 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
2312.5%
ODI 10466940 · 7,556 mi

I PARKED MY JEEP COMPASS TO PICK UP MY SON AT SCHOOL, THEN WHEN I RETURNED AND TRY TO START THE ENGINE, THE VEHICLE COULD NOT START, THE ENGINE DIED. I CALLED THE CRANE AND THEY TOWED MY VEHICLE TO THE CHRYSLER AGENCY IN CIUDAD DEL CARMEN, CAMPECHE, MEXICO AND THAT WAS RECEIVED ON 12-JULY-2012. THE AGENCY RESPOND TO ME THAT THE FAIL WAS IN THE (INTEGRATED POWER MODULE = IPM) AND REQUIRE 15 DAYS FOR ASK THE PART TO THE PLANT AND TIME TO REPAIR THE VEHICLE. I AM REPORTING THIS SITUATION, BECAUSE THE VEHICLE WAS MANUFACTURED IN UNITED STAT…

Look up ODI 10466940 at NHTSA ↗

1316.3%
ODI 10543905

FRONT DRIVER'S SIDE EXTERIOR SIDE VIEW MIRROR IS A MOTORIZED MIRROR AND HAS A HEATING ELEMENT INSIDE THE MIRROR. SOMETHING ELECTRICAL INSIDE THE MIRROR CAUSED ENOUGH HEAT FOR THE MIRROR TO MELT AND GO ON FIRE. THE VEHICLE WAS PARKED, UNOCCUPIED AND NOT RUNNING AT THE TIME OF THE FIRE. *TR

Look up ODI 10543905 at NHTSA ↗

3611.7%
ODI 10597342 · 15 mi

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE EMERGENCY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 250.

Look up ODI 10597342 at NHTSA ↗

2219.5%
ODI 10712623 · 4,950 mi

I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR

Look up ODI 10712623 at NHTSA ↗

6120.8%
ODI 10948018 · 1,600 mi

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,60…

Look up ODI 10948018 at NHTSA ↗

8436.7%
ODI 11005817 · 214 mi

HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.

Look up ODI 11005817 at NHTSA ↗

36939.2%
ODI 11029982 · 680 mi

I HAD MY VEHICLE DIAGNOSED DUE TO INTERIOR LIGHTS DO NOT DIM AT NIGHT LEAVING THE JEEP VERY BRIGHT AND DANGEROUS. I HAVE CALLED JEEP AND THEY REFUSE TO FIX THE ISSUE OR GIVE ME A SOLUTION ON WHAT TO DO! THEY STILL REFUSE AT OF TODAY 9/26/17.

Look up ODI 11029982 at NHTSA ↗

13942.2%
ODI 11174741

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, [phone removed]) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVID…

Look up ODI 11174741 at NHTSA ↗

6546.4%
ODI 11348490 · 700 mi

VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RESTART IT ALL WHILE SITTING AT AN INTERSECTION. IT WAS NOT A QUICK PROCESS. THE CAR HAS AN IDLE FEATURE TO SAVE ON GAS HOWEVER THIS WAS NOT THE FEATURE IN ACTION THE CAR WAS OFF COMPLETELY.

Look up ODI 11348490 at NHTSA ↗

3442.5%
ODI 11505900

It’s happened 3 times now. I’ll be driving and everything is fine, and suddenly an error will pop up on the dash that will read “coolant temp too high” and the entire car will power down while driving. It’s almost caused me to wreck all 3 times. The coolant had been at a normal temperature all 3 times. 2 of the times it has been able to turn right back on and continue driving, 1 time I had to sit and let the car cool down for 30 minutes before it would turn back on (it was the middle of summer)

Look up ODI 11505900 at NHTSA ↗

9241.4%
ODI 11460807

On Feb 8th, 2022 the four wheel drive quit working giving message to service 4wd. The front tires turned and the back tired did not turn and the car did not move forward or backwards. If this would have happened in an area that was remote and no people around I would have not been able to get help. This is a safety issue as car was inoperable and could have stranded me in a remote location. Leased this vehicle on Dec 29, 2021 and issues started Jan 5th, the screen would not work was unable to control heat, radio, navigation, hands free, cru…

Look up ODI 11460807 at NHTSA ↗

1226.1%
ODI 11513806

What component or system failure or malfunctioned, and is it available for inspection upon request? When I started my vehicle I noticed that my navigation screen was black, and then when I put the vehicle in drive and slowed down to make a turn, the engine shut off while I was driving. I had to restart the vehicle, and I put the vehicle in drive, I made left the engine shut off again a second time. How was your safety or the safety of others put at risk? My safety was put at risk because the vehicle was still in driving mode, luckily there were…

Look up ODI 11513806 at NHTSA ↗

1834.6%
ODI 11618233

On Thursday October 3rd I was driving in stop and go city traffic. After accelerating to leave from a light my jeep died in the middle of the intersection. Total loss of power and slammed to a stop almost causing the person behind me to hit me. It started I drove it back to work. Later that day I left work and stopped to get gas. Turned it off, pumped my gas, went to go turn it back on and it wouldn't start. Just made an engine cranking sound. I hit the button a couple more times and it slowly cranked and started but it was sputtering and the d…

Look up ODI 11618233 at NHTSA ↗

1142.3%
ODI 11628940

My [XXX] mother (JEEP enthusiast) bought a 2025 JEEP Compass. One week after she bought it the RPM light started flashing. The dealer stated the main computer (electrical system) completely failed. There is no stability in the car. There's no braking system, no power steering, no cruise control, no nothing, the seat moves without her adjusting it, the automatic dimmer switch turns on without user intervention - the JEEP is a complete lemon. It is UNSAFE to drive. It's like an octopus without a head. They said they'd buy it back from her for…

Look up ODI 11628940 at NHTSA ↗

240.0%
ODI 11737303

While cruising at 36mph, we decided to initiate the cruise control. Upon reaching a slow-down traffic ahead, the brakes were applied to slow the vehicle, however the cruise control did not disengage and the brakes did not stop the vehicle. The brakes were pressed three times and still the car could not stop. We were in a two-lane road with an opposite direction lane on the other side of the grassy median. We saw an opening in between the stopped vehicles and crossed over from right to left lane into the grassy median, hit a ditch, and did a sha…

Look up ODI 11737303 at NHTSA ↗

Unknown Or Other
2413.0%
ODI 10819103 · 71,000 mi

THIS HAS HAPPENED A FEW TIMES NOW. WAS TOLD BY DEALER THEY HAVE TO BE DRIVING IT WHEN THE PROBLEM OCCURS. TWICE NOW, I LOST ALL ELECTRICAL POWER. NO LIGHTS, NO HAZARDS, NO POWER STEERING. IT IS LIKE I HAVE NO BATTERY AT ALL. EVERYTHING IS DEAD. ONE TIME I WAS PARKED, AND LOST ALL POWER, CAME BACK ON IN A FEW MINUTES. THE SECOND TIME, IT WAS DARK OUT. I HAD JUST MADE A TURN, APROX 100 FEET AFTER, I LOST ALL POWER AGAIN. THIS TIME I WAS IN MOTION, CARS BEHIND ME, I HAD ABSOLUTELY NO LIGHTS. NO HAZARDS. I WASN'T EVEN ABLE TO MAKE IT TO THE SHOULDE…

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1113.8%
ODI 10934836 · 53,000 mi

RECURRING PROBLEM- TRANSMISSION FLUID TEMPERATURE LIGHT HAS GONE ON AND VEHICLE SLOWS OR STOPS ABRUBTLY DURING 1 HOUR OR LONGER TRIP ON HIGHWAY. HAD THE CAR IN JEEP DEALER 3 TIMES. CONTACTED JEEP CORPORATE DIRECTLY , THEY DIDNT RETURN LAST CALLS. NO PROGRESS. PORT JEFF JEEP DEALER (WHERE WE PURCHASED 6 MONTHS AGO) IS SERVICING VEHICLE. CONCERNED ABOUT THE INABILITY TO ACCELERATE AS PROBLEM OCCURS ON HIGHWAY- SUDDEN DROP IN SPEED POSES A DANGER. DONT WANT TO WAIT TILL REAR ENDEDED. 4 EVENTS ON 11/19/2016, 11/30/2016 AND 12/12/2016.

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3611.7%
ODI 10655402 · 10,000 mi

I HAVE TAKEN THIS CAR 3 TIMES TO THE DEALER AND NOW IT IS GOING ON THE 4TH TIME TO FIX A SQUEAKY SOUND. I AM TIRED OF RETURNING. IT NEEDS TO BE FIXED AND BY THE WAY AFTER 4 TIMES I DO BELIEVE IT IS CONSIDERED A NEW CAR LEMON. *TR

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2925.7%
ODI 10750313 · 10,000 mi

VEHICLE SPONTANEOUSLY CAUGHT FIRE. WHILE AT A DRIVE THRU WINDOW I HEARD A POP NEAR THE STEERING WHEEL AND THE FIRE SHOT OUT FROM UNDER THE DASH IN THE AREA OF THE STEERING WHEEL. THE WHOLE CAR THEN BECAME ENGULFED IN FLAMES. I SUSTAINED 3RD DEGREE BURNS OF MY STOMACH AND RIGHT THIGH

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4716.0%
ODI 10945388

WHEN IT IS RAINING OR WHEN THE SNOW ON MY JEEP BEGINS TO MELT, THE SUNROOF LEAKS. THE SUNROOF CONTROLLS AND OVERHEAD LIGHTS (WHICH IS LOCATED NEXT TO THE SUNROOF) FILLS UP WITH WATER AND LEAK ALL OVER; ON THE DRIVER, FRONT PASSENGER, DASHBOARD, ETC. CREATING A DISTRACTION WHILE ATTEMPTING TO DRIVE

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6427.9%
ODI 10979203 · 1,180 mi

MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HARD TIME GETTING DEALER TO FIX WINDOW WE BOUGHT VEHICLE 6 WEEKS AGO IT SHOULD BE COVERED UNDER WARRANTY DEALER SHIP TOOK PICTURES ON APRIL 18 2017.

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19320.5%
ODI 11053541

WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE …

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8425.5%
ODI 11187310 · 700 mi

THE JEEP COMPASS IS EQUIPPED WITH A VERY DANGEROUS ESS START/STOP SYSTEM. FIRST YOU MUST DEACTIVATE IT EVERY TIME YOU START THE VEHICLE. SECONDLY WHEN THE VEHICLE SHUTS OFF AT A STOP LIGHT OR STOP SIGN, IT FEELS MORE LIKE IT STALLS THAN SHUTS OFF, A SHUDDER GOES THRU THE VEHICLE AND THE ENGINE SPUTTERS AND DIES. TAKE YOUR FOOT OFF THE BRAKE AND MAYBE IT WILL RESTART THE VEHICLE, MAYBE NOT. MINE SPUTTERED TO LIFE BUT HAD NO POWER, VERY SLOWLY THE VEHICLE SPUTTERED INTO THE MIDDLE OF AN INTERSECTION AND I THOUGHT THE CAR WAS GOING TO STALL AND QU…

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2920.7%
ODI 11348490 · 700 mi

VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RESTART IT ALL WHILE SITTING AT AN INTERSECTION. IT WAS NOT A QUICK PROCESS. THE CAR HAS AN IDLE FEATURE TO SAVE ON GAS HOWEVER THIS WAS NOT THE FEATURE IN ACTION THE CAR WAS OFF COMPLETELY.

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2835.0%
ODI 11363399 · 30,000 mi

VIN NOT EXISTING. THIS VEHICLE IS LISTED FOR $1 A DEALER INCENTIVE OF $29,...... I ASKED TO PURCHASE AN MAKE DELIVERY. IS THERE ANY REASON VIN NOT FOUND. IS THIS A REAL CAR.?

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3817.1%
ODI 11469340

Shuts off at random and you have to go back into the system setting to turn back on. Has happened twice in the two weeks I have had the vehicle.

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613.0%
ODI 11542351

High beams will not stay on even though they are “automatic”. The eco mode where the engine turns off at a light or when idling to save gas does not work at all.

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815.4%
ODI 11652555

Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.

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00.0%

No examples available for this selection.

120.0%
ODI 11760440

Safety defects: Forward collision braking system indicates OFF while driving automatic emergency braking unavailable related lane assistance failure history. This is intermittent safety system disablement. Fuel system: Fuel level gauge inaccurate. Gauge indicated almost empty, then after 81 miles of driving indicated half tank before refuel gauge increased while driving, should decrease. Risk of being stranded due to false reading. Vehicle was driven 81 miles from indicated empty to indicated half. Fuel consumption / range: Full-to-full test do…

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Power Train
2614.1%
ODI 10453231 · 29 mi

TL* THE CONTACT OWNS A 2012 JEEP COMPASS LIMITED. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, THE GEAR SHIFT DID NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT ALSO STATED THAT THE ENGINE IDLED HIGH AND THE RPM INCREASED TO 5000. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS TEST DRIVEN, BUT THE FAILURE DID NOT DUPLICATE. THE DEALER ADJUSTED THE GEAR SHIFTER LEVER. THE FAILURE M…

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2733.8%
ODI 10561118 · 9,700 mi

ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNING WOULD NOT SHUT OFF AND WOULD NOT STILL CHARGE G…

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3310.7%
ODI 10565748 · 365 mi

I BOUGHT MY CAR 2/5/14, BRAND SPANKING NEW (ONLY 35 MILES ON IT). I WAS STOPPED AT A STOP LIGHT AT NIGHT FAR AWAY FROM MY HOME WAITING FOR IT TO TURN GREEN. AT THIS POINT THE CAR HAS ABOUT 365 MILES ON IT. THE CAR JERKED A FEW TIMES BUT SOUNDED LIKE IT WAS ABOUT TO TAKE OFF, LIKE IT WAS SHIFTING BY ITS OWN. CAR DID NOT RPM. IT STOPPED JERKING HOWEVER HAPPENED AGAIN A FEW SECONDS LATER. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT GO ANYWHERE. I HAD TO PRESS ON THE GAS FOR A LONG TIME BEFORE THE CAR DECIDED TO MOVE OR EVEN SHIFT INTO A GEAR. C…

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108.8%
ODI 10783848 · 10,000 mi

ALL ENGINE LIGHTS CAME ON, ELECTRICAL COMPONENTS STARTED GOING OUT, THEN CAR WOULD NOT GO OVER 10 MILES PER HOUR, EVEN WITH THE ACCELERATOR PUSHED ALL THE WAY DOWN, THEN THE CAR COMPLETELY SHUT DOWN ON THE MIDDLE OF A VERY HEAVILY TRAFFIC ROAD. POWER STEERING, ALL ELECTRICAL COMPONENTS AND ENGINE REFUSED TO WORK. HAD TO HAVE THE COMPASS TOWED TO NEAREST DEALER AND PROBLEM WAS THE ENTIRE COMPUTER SYSTEM WENT OUT. 4 MONTH OLD VEHICLE AND THE ENTIRE COMPUTER SYSTEM FRIED. TOOK 6 DAYS TO GET IT REPLACED. NOW TWO MONTHS LATER THE EXACT SAME THING HA…

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4415.0%
ODI 10852499 · 2,480 mi

AFTER AN UNEVENTFUL DRIVE TO A STORE, WHEN I RESTARTED THE VEHICLE AND ATTEMPTED TO PULL OUT OF THE PARKING LOT INTO MOVING TRAFFIC, THE VEHICLE ACCELERATED VERY SLUGGISHLY, LIKE IT WAS STUCK IN TOP GEAR OR THE ENGINE WASN'T ABLE TO BE REV'ED UP. PUSHING ACCELERATOR TO FLOOR CAUSED ENGINE TO REV UP TO APPROXIMATELY 3500 RPM ONLY, AND RATE OF ACCELERATION DID NOT IMPROVE. TRIED SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. THIS DID NOT RESTORE THE EXPECTED ACCELERATION BEHAVIOR. TRIED TO PUT TRANSMISSION INTO MANUAL SHIFT MODE BY MOVING GEAR S…

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4117.9%
ODI 10993487

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MAY 13, 2017. THE CONTACT WAS NOT MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN) UNTIL THE MONDAY AFTER PURCHASING THE VEHICLE. WHEN THE CONTACT INQUIRED AS TO WHY THE NORTHWEST CHRYSLER JEEP DODGE DEALER SOLD HIM A BRAND NEW VEHICLE WITH AN OPEN RECALL, THE CONTACT WAS INFORMED THAT THE RECALL WAS A PRE-NOTICE AND THEY WOULD RECEIVE PARTS FOR A RECALL AT A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE NON-COMPLIAN…

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15015.9%
ODI 11053535

MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK EN…

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3410.3%
ODI 11174741

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, [phone removed]) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVID…

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2820.0%
ODI 11406522 · 4,021 mi

I WAS FILLING UP MY GAS TANK, THE AUTOMATIC STOP ON THE GAS PUMP NEVER SHUT OFF. GAS BEGAN SPILLING OUT OF MY CAR ONTO THE GROUND. I PLACED THE GAS PUMP BACK AND ATTEMPT ED TO START MY CAR, MY CAR STARTED BUT SHUT OFF RIGHT AFTER SIGNALING MY OIL WAS LOW. I JUST GOT MY OIL CHANGED A WEEK BEFORE. MY CAR IS NOW AT THE SHOP AND I AM OUT OF POCKET TO FIX THIS ISSUE. THIS WAS A BRAND NEW CAR AND IT CONTINUES TO STALL AND WON'T HOLD A CHARGE. AFTER SEARCHING THIS ISSUE IT SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE. ALSO I AM TOLD BY THE DEALERSHIP …

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911.3%
ODI 11430746

I PURCHASED THIS VEHICLE IN JULY 2021. I DRIVE IT 2-3 TIMES PER WEEK. EACH WEEK I PUT IN BETWEEN $15-$20 IN GAS TO BRING THE FUEL LEVEL BACK UP TO THE FULL MARK. THE JEEPS DOES NOT HAVE GOOD FUEL ECONOMY. IT DEFINITELY DOES NOT REACH 22-25MPG. I DRIVE IT ABOUT 30MINUTES EACH WAY; WITH A FEW STOPS IN BETWEEN AT ABOUT 40MPH. ALSO, THE JEEP MAKES A LOT OF NOISE TO CLIMB STEEP HILLS. THE NOISE ALMOST SOUNDS LIKE WHEN YOU PUT THE CAR IN A LOWER GEAR AND THE CAR IS TRYING TO REV UP TO THE NEXT GEAR.

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198.6%
ODI 11460807

On Feb 8th, 2022 the four wheel drive quit working giving message to service 4wd. The front tires turned and the back tired did not turn and the car did not move forward or backwards. If this would have happened in an area that was remote and no people around I would have not been able to get help. This is a safety issue as car was inoperable and could have stranded me in a remote location. Leased this vehicle on Dec 29, 2021 and issues started Jan 5th, the screen would not work was unable to control heat, radio, navigation, hands free, cru…

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613.0%
ODI 11540709

The vehicle pops and spudders when cranked. While driving it looses power and will not go, causing me to almost get hit numerous times. When shifting into gear it jerks really hard

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611.5%
ODI 11618634 · 6,448 mi

The contact owns a 2024 Jeep Compass. The contact stated that while in stop and go traffic, with the A/C activated, the contact smelled a strong odor in the cabin of the vehicle. The contact then observed smoke coming from the passenger’s side of the engine compartment under the hood. The vehicle was steered off the highway and was inspected. The contact became aware of condensation all over the top of the engine and under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the transmission cooler needed to be replaced. T…

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13.8%
ODI 11735697

Vehicle has a major safety defect unknown as to component causing. While driving at freeway speeds the vehicle suddenly has sudden jolt as if vehicle switched into park suddenly. This causes seatbelt tensioner to lock and for the 0.5 to 1 second speed reduced instantly as if slamming on brakes causing vehicles behind to almost hit me. This has now happened on 3 separate occasions but cannot be replicated on demand by anyone. No warning lamps no indicators of anything like open door, parking brake, or any forward collision system showing on inst…

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00.0%

No examples available for this selection.

Air Bags
2815.2%
ODI 10927163

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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1620.0%
ODI 10512363 · 1,000 mi

TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, SHE CRASHED INTO SEVERAL TREES BEFORE ROLLING OVER. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNABLE TO RECALL THE EXACT DETAILS OF THE CRASH. THE FRONT, DRIVER SIDE, PASSENGER SIDE, AND TOP OF THE VEHICLE WERE STRUCK. THE CONTACT SUSTAINED A CONCUSSION. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR

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9129.6%
ODI 10567148 · 4,828 mi

AIRBAGS FAILED TO DEPLOY- DURING A HEAD-ON COLLISION AT 40 MPH IN THE OPPOSING VEHICLE TRAVELING AT APPROXIMATELY 15 MILES AN HOUR, AND TOTAL DESTRUCTION OF THE FRONT END OF THE VEHICLE THE AIRBAGS FAILED TO DEPLOY. ADDITIONAL INJURIES WERE SUSTAINED TO THIS FAILURE. NO RECALL NOTICE HAD BEEN RECEIVED BY THE OWNER. *TR

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1614.2%
ODI 10706112 · 100 mi

WE PURCHASED THE JEEP COMPASS ON 11/15/14. WITHIN THE FIRST WEEK OF OWNERSHIP, THE AIRBAG LIGHT CAME ON. WE RETURNED IT TO THE DEALERSHIP A TOTAL OF 5 TIMES BETWEEN 11/15/14 AND 12/12/14. ON 12/12, THEY REPLACED THE AIRBAG. WITHIN ANOTHER WEEK, THE AIRBAG LIGHT STARTED COMING BACK ON AGAIN. WE HAVE REPORTED IT AGAIN AND TOOK IT BACK TO DEALERSHIP. THEY SAID THE LAST TIME THAT THERE WAS NO ONE THERE THAT KNEW HOW TO FIX IT. WE REALLY LOVE THE JEEP, BUT ARE NOT COMFORTABLE DRIVING A CAR WITH AIRBAG ISSUES AND WOULD REALLY LIKE TO GET THIS …

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134.4%
ODI 10825954 · 1,000 mi

THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.

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104.4%
ODI 11072120 · 3,500 mi

DRIVER SIDE IMPACT. SIDE AIRBAGS DID NOT DEPLOY.

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222.3%
ODI 11058481

I RECENTLY PURCHASED A 2018 JEEP COMPASS FROM METRO CHRYSLER JEEP RAM DODGE DEALERSHIP. UPON RESEARCH THE VEHICLE, I LEARNED ABOUT A RECALL ON SOME 2018 MODELS FOR THE PASSENGER AIRBAG MODULE WITH LOOSE FASTENERS. THERE IS CONCERN THAT IN THE EVENT OF AIRBAG DEPLOYMENT, THESE LOOSE FASTENERS COULD BECOME DISLODGED AND IMPALE PASSENGERS. BECAUSE OF THIS RECALL, THERE IS A FEDERAL STOP SALE ORDER ON ALL AFFECTED VIN #S. BEFORE I DEPOSITED ON THIS VEHICLE ON 11/24/17, I SPECIFICALLY ASKED SALESMAN IF THIS VEHICLE HAS THE RECALL. I WAS TOLD IT DID …

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103.0%
ODI 11187488 · 2,216 mi

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE FAILURE LEFT THE CONTACT STRANDED ON THREE OCCASIONS. ADDITIONALLY, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL DODGE CHRYSLER JEEP RAM (LOCATED AT 13355 SW 137TH AVE, MIAMI, FL 33186, [phone removed]) TO BE DIAGNOSED, BUT THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS …

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21.4%
ODI 11479987 · 35,000 mi

The contact's daughter owned a 2020 Jeep Compass. The contact stated that while her daughter was driving at approximately 2 MPH in a parking lot, she was involved in a head-on collision. The vehicle was listed as totaled by the insurance company. The contact's daughter and niece were injured when the air bags did not deploy, causing her daughter and niece to strike their foreheads on the steering wheel and the passenger’s side dashboard. The contact's daughter was unaware if any warning lights were illuminated. A police report was filed. The co…

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22.5%
ODI 11536187

I got t-boned and my airbags didn’t deploy and I smashed my head on the window

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41.8%
ODI 11532013 · 9,953 mi

The contact owns a 2022 Jeep Compass. The contact stated that while driving at an undisclosed speed, another vehicle rear-ended her, causing her to crash into the vehicle in front of her; however, no air bags were deployed. There was an occupant in the front passenger seat during the crash. The contact sustained a fractured arm that required medical attention. The front passenger occupant did not sustain any injuries. A police report was filed. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer was not m…

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24.3%
ODI 11617508 · 14,269 mi

The contact owns a 2023 Jeep Compass. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer, where an unknown computer repair was performed. Additionally, the contact stated that the front driver's side and passenger's side air bag warning lights were illuminated. The dealer determined that unknown parts needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufact…

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47.7%
ODI 11633356

During a violent impact to the right front section of the vehicle, the air bags failed to deploy.

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311.5%
ODI 11664568

Traveling [XXX] on [XXX] from flagstaff to phoenix in the far left lane going 80 miles, when a deer ran through the interstate and collided with the vehicle. After impact with animal, pulled off to the emergency lane. No airbags were deployed. Car was undrivable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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00.0%

No examples available for this selection.

Fuel/Propulsion System
3418.5%
ODI 10461129 · 1,100 mi

PERISTENT AND GROWING SMELL OF GAS. TOOK IT TO THE AGENCY FOR CHECKING. CAME BACK TWICE THAT DAY TO GET THE CAR, I WAS ASSURED THE PROBLEM HAD BEEN FIXED AND A VALVE REPLACED. THE STRONG SMELL OF GAS LEAKING INSIDE THE CAR PERSISTS. *TR

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22.5%
ODI 10946442 · 49,000 mi

I WAS DRIVING ON THE PA TURNPIKE APPROXIMATELY 65 MPH, WHEN I STEPPED ON THE GAS AND THE CAR WOULD NOT ACCELERATE. MY CAR WAS BASICALLY COASTING AS CARS AND TRACTOR TRAILERS WERE FLYING BY ME AT 70+ MPH. I MANAGED TO GET OFF THE ROAD SAFELY, AND ALL THE LIGHTS ON MY DASHBOARD WERE GOING CRAZY. HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME IT'S THE "THROTTLE BODY" - REGULATES THE FLOW OF FUEL TO THE ENGINE - ELECTRICAL FAILURE.

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258.1%
ODI 10662690

SQUEAKY BRAKES AND ACCELERATION PROBLEMS. WHEN I HAVE A NEED FOR SPEED, THE CAR DOWN SHIFTS AND THEN ACCELERATES IS THE BEST DESCRIPTION I CAN GIVE. *TR

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87.1%
ODI 11191360 · 53,000 mi

I WAS DRIVING ON THE SERVICE ROAD ABOUT TO ENTER ONTO A MAJOR HIGHWAY AND MY JEEP HAD THREE CAUTION LIGHTS POP UP ON THE DASHBOARD. NEXT THING I KNOW MY RPMS WERE ALL OVER (LIMP MODE) AND MY CARS POWER STARTED TO STALL. I HAD TO PULL OVER AND WAS IN A REALLY BAD SPOT THAT HAD NO SHOULDER. I RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT WAS LIT. I WAS ABLE TO DRIVE IT INTO A PARKING LOT. THIS WAS QUITE A SCARY SITUATION AND HAD ME FEARING FOR MY SAFETY. I LOOKED UP THIS PROBLEM AND SEEMS LIKE QUITE AN OCCURENCE. I HAD MY TRUCK TOWED TO THE NE…

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165.5%
ODI 11083928 · 9,370 mi

SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE M…

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104.4%
ODI 11055962 · 3,067 mi

NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.

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636.7%
ODI 11053535

MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK EN…

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113.3%
ODI 11233474 · 100 mi

2019 JEEP COMPASS LATITUDE PURCHASE DATE: 7/14/19 MILEAGE: 26 FIRST INCIDENT: 7/16/19 MILEAGE: APPROX 75 ON WAY HOME FROM WORK APPROX 7:00PM. AUTO START/STOP FEATURE ENGAGED, STOPPED AT STOP LIGHT IN TRAFFIC. ENGINE SHUT DOWN AS NORMAL, TRAFFIC LIGHT TURNED GREEN, TOOK FOOT OFF OF BRAKE TO ACCELERATE, CAR WOULD NOT ACCELERATE AND HAD TO PUT IT INTO PARK AND PRESS THE START/STOP ENGINE BUTTON TO GET THE CAR TO RESTART AND THEN RAN AS NORMAL SECOND INCIDENT: 7/18/19 MILEAGE: APPROX 100 ON WAY HOME FROM WORK APPROX 5:30PM. AUTO STA…

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42.9%
ODI 11406522 · 4,021 mi

I WAS FILLING UP MY GAS TANK, THE AUTOMATIC STOP ON THE GAS PUMP NEVER SHUT OFF. GAS BEGAN SPILLING OUT OF MY CAR ONTO THE GROUND. I PLACED THE GAS PUMP BACK AND ATTEMPT ED TO START MY CAR, MY CAR STARTED BUT SHUT OFF RIGHT AFTER SIGNALING MY OIL WAS LOW. I JUST GOT MY OIL CHANGED A WEEK BEFORE. MY CAR IS NOW AT THE SHOP AND I AM OUT OF POCKET TO FIX THIS ISSUE. THIS WAS A BRAND NEW CAR AND IT CONTINUES TO STALL AND WON'T HOLD A CHARGE. AFTER SEARCHING THIS ISSUE IT SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE. ALSO I AM TOLD BY THE DEALERSHIP …

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45.0%
ODI 11407113 · 500 mi

MY HUSBAND AND I BUY TWO JEEPS. THE REASON I CHOOSE MINE AND HE CHOOSE HIS, WAS FUEL ECONOMY. BUT THE JEEP COMPASS IS NOT PERFORMING AT ALL TO THE STANDARDS. I DID CONTACT CUSTOMER SERVICE AND THEY WERE VERY NICE SETTING AN APPOINTMENT FOR THE COMPASS TO HAVE A CHECK AND SEE WHAT WAS WRONG. PLEASE FIND ATTACHED THE RESULTS OF THE CHECK-UP. AS YOU CAN SEE IN THE REPORT FROM THE MECHANICS, NOT EVEN THE CAR LIES IN REGARDS TO THIS SITUATION CLEARLY SAYS THAT ONLY DOES 13.5 MILES PER GALLON. THE ADVERTISING ALSO ATTACHED SAYS AN AVERAGE OF 25 MPG…

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20.9%
ODI 11529495

- Unsure what is failing. With increasing frequency, 22 Jeep Compass Sport repeatedly stalls (1+ time every few months since OCT ’22) when trying to accelerate after stopping, always (except for one time) engaging auto ebrake, and always requiring a shift to park and engine restart. Engine shuts off, but malfunction is likely related to auto start, as it hasn’t occurred when auto start is already pressed off. Latest failure 28JUN at stop sign near home after a 20-second stop, and auto start turn-off failed after restart. This instance is notabl…

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24.3%
ODI 11538264

At 2900 miles, my check engine light came on while I was on vacation out of state. Within a couple of seconds, my car started to choke and jerk so bad that the passenger could feel it. It did this intermittently, to the point I knew it needed to be seen before driving 900 miles home. Several times since then, my safety was put at risk due to my vehicle not accelerating when it should. I have had many cars almost hit me from behind when this has happened. Luckily, I have not yet. I took my vehicle to a Jeep dealer in Foley, Alabama because tha…

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11.9%
ODI 11703536

Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days lat…

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27.7%
ODI 11723300

We were driving on the highway when the car simply stopped worked. The steering wheel became hard and the gas stopped working while in the middle of the highway. Now the cars is driving but all of the safety lights are on and the safety features are not working. Last week the oil was changed and they reviewed the car and everything was ok, now I need to keep going with my roadtrip in a car I don’t feel safe in, until we can get to a dealership. It’s a car that has 8840 miles on it, less than 6 monte and was taken in to repair the park break 3 …

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120.0%
ODI 11760440

Safety defects: Forward collision braking system indicates OFF while driving automatic emergency braking unavailable related lane assistance failure history. This is intermittent safety system disablement. Fuel system: Fuel level gauge inaccurate. Gauge indicated almost empty, then after 81 miles of driving indicated half tank before refuel gauge increased while driving, should decrease. Risk of being stranded due to false reading. Vehicle was driven 81 miles from indicated empty to indicated half. Fuel consumption / range: Full-to-full test do…

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Service Brakes
10.5%
ODI 11240711 · 120,000 mi

FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.

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22.5%
ODI 10561118 · 9,700 mi

ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNING WOULD NOT SHUT OFF AND WOULD NOT STILL CHARGE G…

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196.2%
ODI 10597214 · 95 mi

VEHICLE PURCHASED FROM LARRY H. MILLER CAR SALES, ON FEBRUARY 2ND,2014. A NEW JEEP COMPASS 2014. THE THIRD DAY AFTER PURCHASE I TOOK THE VEHICLE IN TO REPORT PROBLEMS WITH THE VEHICLE. 1: A LOUD NOISE IN THE REAR BRAKES. 2: REAR WINDOWS IN THE VEHICLE WENT DOWN BY THEMSELVES WHEN DRIVING THE VEHICLE. 3: FRONT PASSENGER DOOR COULD NOT BE UNLOCKED WITH THE KEY. I TOOK THE VEHICLE IN THREE TIMES FOR THESE REPAIRS. THE ONLY THING THAT WAS REPAIRED WAS THE FRONT PASSENGER DOOR LOCK. THE WINDOWS GOING DOWN WERE NEVER EVEN LOOKED AT, THEY SAID …

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65.3%
ODI 11020667 · 100 mi

I PURCHED MY CAR IN 2015, AND FROM DAY ONE THERE WAS A SQUELLING SOUND COMING FROM THE WHEELS. WHEN I TOOK IT TO THE DEALLER TO BE LOOKED AT, I WAS TOLD THAT THE FRONT LEFT WHEEL WAS OUT OF LINED. I HAD THE ALINEMENT DONE, BY THE DEALER, SO THEY SAID THAT THEY ALINED THE WHEELS; BUT THE SQUELLING DID NOT STOP. A FEW MONTHS LATER I TOOK THE CAR BACK AND WAS TOLD THAT I NEEDED BRAKE SHOSES ON THE REAR, WHICH WAS REPLACED. I STILL WAS NOT HAPPY. NOW, AT 32,000 MILES I AM TOLD THAT I NEED NEW TIRIES AND A WHEELS ALINEMENT. I AM NOT A HAPPY CUST…

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93.1%
ODI 10936121 · 34,000 mi

ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR…

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2410.5%
ODI 11067150 · 3,000 mi

02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPP…

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616.5%
ODI 11081030 · 10,101 mi

WHEN COMING TO STOPS AT DIFFERENT TIMES THE PARKING BRAKE AUTOMATICALLY ENGAGES AND CAR WILL NOT MOVE UNTIL DISENGAGED. THIS HAS HAPPENED AT STOP LIGHTS AND OTHER TIMES AS I AM COMING TO A STOP.

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3711.2%
ODI 11206275 · 300 mi

LEASED A BRAND NEW CAR ON 3/23/19. THE SAME DAY THE CAR MADE WEIRD NOISES, INFORMED DEALERSHIP BROUGHT IT BACK 2 DAYS LATER AND I WAS INFORMED AFTER NOT HAVING THE CAR FOR ALMOST 3 WEEKS THAT THE ENTIRE BRAKE SYSTEM ENDED UP BEING REPLACED. WENT ON 5/6 TO PICK UP CAR AFTER IT WAS REPAIRED AND BROKE DOWN AGAIN, AND CAR BROKE DOWN IN THE PARKING LOT OF DEALERSHIP. THE CAR WAS IN DRIVE WHEN EMERGENCY BRAKE AND ENGINE FAILED ON A SUBURBAN SIDE STREET. FULL DESCRIPTION IS IN DOCUMENT BELOW

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64.3%
ODI 11350896 · 1,742 mi

I HAVE HAD MY 2020 JEEP COMPASS 4.5 MONTHS AND IT HAS STALLED TWICE. BOTH TIMES AS I WAS APPROACHING A LIGHT TO STOP. MY LIFE HAS BEEN ENDANGERED BOTH TIMES AS I DID NOT REALIZE WHAT HAD HAPPENED NOR DO THE PEOPLE BEHIND ME. I ONLY REALIZED WHAT WAS HAPPENING WHEN I ATTEMPT TO ACCELERATE. BOTH TIMES I WAS ALMOST HIT FROM BEHIND. THE FIRST TIME AT APPROX AT 1624 MILES AND THE SECOND TIME AT APPROX 1742 MILES. THERE IS NO WARNING OR DIRECTION FROM THE VEHICLE, BUT WHILE PANICKING IN TRAFFIC I SEE THAT MY EMERGENCY BAKE IS ON!!!!! SUDDENLY AND FOR…

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56.3%
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

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115.0%
ODI 11486642 · 200 mi

The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles o…

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36.5%
ODI 11581012

The vehicle was purchased in Dec of 2023. It had a slight vibration and hesitation under acceleration a few miles after leaving the dealership, just assumed everything needed to “break in”. About a month later, we had noticed an intermittent roaring noise coming from the engine bay that vibrates the whole vehicle and sometimes stops on its own or after moving the gear selector from Drive to Select Shift (~2000 Miles). About a month later, the Engine Start/Stop was cutting off the engine before coming to a complete stop (below 5MPH) (~3000 Miles…

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59.6%
ODI 11621523

ABS shuts off while driving for no apparent reason. When this happens cruise control shuts dow also. Traded a 2022 Compass in with same issue and problem was never solved.

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27.7%
ODI 11628940

My [XXX] mother (JEEP enthusiast) bought a 2025 JEEP Compass. One week after she bought it the RPM light started flashing. The dealer stated the main computer (electrical system) completely failed. There is no stability in the car. There's no braking system, no power steering, no cruise control, no nothing, the seat moves without her adjusting it, the automatic dimmer switch turns on without user intervention - the JEEP is a complete lemon. It is UNSAFE to drive. It's like an octopus without a head. They said they'd buy it back from her for…

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240.0%
ODI 11737303

While cruising at 36mph, we decided to initiate the cruise control. Upon reaching a slow-down traffic ahead, the brakes were applied to slow the vehicle, however the cruise control did not disengage and the brakes did not stop the vehicle. The brakes were pressed three times and still the car could not stop. We were in a two-lane road with an opposite direction lane on the other side of the grassy median. We saw an opening in between the stopped vehicles and crossed over from right to left lane into the grassy median, hit a ditch, and did a sha…

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Vehicle Speed Control
105.4%
ODI 10573121 · 28,000 mi

I HAVE A 2012 JEEP COMPASS SPORT, SINCE JULY 2013 I HAVE BEEN HAVING SPUTTERING, SURGING, ACCELERATION ISSUES. I HAVE TAKEN TO DEALER OVER 3 TIMES IT IS IN DEALER CURRENTLY. THEY HAVE PUT A TRACKER ON TO FIND ISSUE AND STILL NOTHING. WHEN I TRY TO ACCELERATE AND IT GETS BOGGED DOWN AND DOES NOT WANT TO GO ANY FURTHER THIS IS A CONCERN. ESPECIALLY WHEN I AM ENTERING HIGHWAY AND CANNOT GET PAST 59MPH WITH THE CAR. IT FEELS LIKE I AM IN A WINDTUNNEL THE LOW ACCELERATION IS INSANE. SOMETIMES IT FEELS LIKE IT DOES NOT WANT TO SHIFT. SOMETIMES IT TAK…

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56.3%
ODI 10924543 · 109,000 mi

TAKATA RECALL- I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MILES PER HOUR AND NOTICED THAT MY JEEP STARTED TO SLOW DOWN EVEN THOUGH I WAS PRESSING THE GAS PEDAL. I WAS ABLE TO GET OFF THE INTERSTATE AND ONTO AN EXIT RAMP BUT ONCE I REACHED THE TOP OF THE EXIT RAMP MY JEEP WOULD NOT GO ANY FURTHER. I THEN TURNED THE ENGINE OFF & WHEN I TRIED TO RESTART IT THE JEEP WOULD NOT START. ANOTHER DRIVER ATTEMPTED TO JUMP IT OFF BUT THAT DID NOT WORK. THAT IS WHEN I NOTICED THE LIGHT FOR "ELECTRONIC THROTTLE CONTROL" ILLUMINATED WHEN TRYING TO CRANK TH…

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3310.7%
ODI 10662690

SQUEAKY BRAKES AND ACCELERATION PROBLEMS. WHEN I HAVE A NEED FOR SPEED, THE CAR DOWN SHIFTS AND THEN ACCELERATES IS THE BEST DESCRIPTION I CAN GIVE. *TR

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1311.5%
ODI 11091694 · 70,820 mi

TAKATA RECALL THE THROTTLE CONTROL INDICATOR CAME ON AND THEN I STARTED HAVING ISSUES WITH BEING ABLE TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND THE THROTTLE INDICATOR LIGHT WENT OFF AND COME BACK ON RANDOMLY. I WAS TOLD THAT THERE ARE TWO SENSORS THAT HAVE BEEN KNOW TO GO BAD ON JEEPS AND ONE IF NOT BOTH WOULD NEED TO BE REPLACED. THERE WAS NO WARNING JUST LOST ALL ACCELERATION CAPABILITY GOING 60MPH IN MOTION ON THE HIGHWAY.

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3010.2%
ODI 10936121 · 34,000 mi

ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR…

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104.4%
ODI 11129121 · 14,895 mi

STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROB…

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333.5%
ODI 11112920 · 5,000 mi

I WAS STOPPING AT A STOP SIGN. I WENT TO GIVE THE CAR GAS AND IT SPIT AND SPUTTERED. CARS IN THE NORTHBOUND LANE HAD TO TAKE THE GRAVEL OR THEY WOULD HAVE HIT ME. I TOUCHED THE GAS AND THEN THE GAS PEDAL STUCK. IT WAS 55MPH HWY AND I WAS ALREADY AT 65MPH. I WAS GOING TO RUN INTO THE TRAFFIC OR TAKE THE DITCH. I TRIED SHIFTING INTO NEUTRAL AND IT WOULD NOT. I HIT THE GRAVEL AND PUT ON THE BRAKES. I FINALLY BROUGHT CAR TO A STOP. PUT CAR IN PARK AND TRIED TO SHUT CAR OFF. IT WOULD NOT.WENT TO TAKE FOOT OFF BRAKE AND THE RPM'S NEEDLE WAS BURIED. …

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154.6%
ODI 11195863 · 2,500 mi

UPDATE TO MY PREVIOUS COMPLAINT: I LEASED THIS CAR ON JANUARY 12, 2019. IT IS BRAND NEW. THE CAR WAS HAVING TROUBLE STARTING AGAIN TODAY AND YESTERDAY. I TURNED IT ON THE NORMAL WAY AND IT WAS FINE IN PARK, BUT WHEN I SWITCHED TO DRIVE IT SHUT OFF. THE D STARTED FLASHING (AGAIN) SO I PUT IT BACK IN PARK, AND THE CONSOLE TOLD ME TO PRESS THE BRAKE AND PRESS STOP/START, WHICH I DID ATTEMPT BUT THE BRAKE WAS LOCKED AND THIS DID NOT WORK. THE RED LIGHTNING BOLT AND CHECK ENGINE LIGHT BOTH CAME ON. THE RED LIGHTNING BOLT WARNING LIGHT IND…

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75.0%
ODI 11373221 · 8,000 mi

DRIVING DOWN THE ROAD, IN NEIGHBORHOODS, INTERSTATE, ETC - RANDOM TIMES THE VEHICLE TRANSMISSION WILL OVERHEAT UP TO 295 DEGREES, AND CAUSE THE VEHICLE TO STALL ENGINE WISE. ALL POWER IS LOST TO THE GAS PEDAL AND I'M NOT ABLE TO ACCELERATE. SOMETIMES THE ELECTRICAL WILL SHUTTER, LIGHTS WILL DIM. ANOTHER TIME VEHICLE WAS COMPLETELY IMMOBILIZED AND ALL POWER WAS LOST. THE OVERHEATING AND STALLING HAS HAPPENED 4/5 TIMES NOW - AND ALL JEEP CAN TELL ME IS THEY CAN'T REPLICATE THE ISSUE. THE CHECK ENGINE LIGHT COMES ON, SERVICE TRANSMISSION MESSAGE, …

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67.5%
ODI 11490517

Turn on cruise control, press +, hold until the rental car begins to accelerate, and release. Car continues to accelerate. This is not the same as my 2014 Ford Fusion Hybrid that accelerates only as long as the button is being depressed. The mileage of the rental vehicle is unknown. I DO NOT wish to receive safety recall alerts from NHTSA because the vehicle is a rental from Enterprise in Lake Park, FL.

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52.3%
ODI 11495679

I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting in…

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24.3%
ODI 11524228

On my way to work this morning 4:30 ish the same way I always take. My car decided to drive itself, every light on the middle console lit up, and the dashboard. I was going 50 when my car completely lost control while I tapped my brakes no response its locked, my steering wheel locked up, my brakes locked everything went haywire it would not let me steer or even shift to neutral all I could do was pray it stopped while it flipped off the road around 5:14 am with me still trapped inside. My seat belt wouldn't release my doors wouldn't unlock and…

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35.8%
ODI 11652555

Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.

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13.8%
ODI 11761218 · 2,736 mi

The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the failure, the vehicle crashed into a wall causing damages to the driver’s side front bumper. A Police report was filed at the scene. The failure mileage was 2,736.

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120.0%
ODI 11763625 · 2,000 mi

The contact owns a 2026 Jeep Compass. The contact stated that after releasing the parking brake and attempting to drive the vehicle, the accelerator pedal was depressed; however, the vehicle failed to immediately respond. The vehicle hesitated before suddenly driving forward. The contact stated that the failure occurred while driving forward and while attempting to reverse. During one failure, the vehicle almost struck a pedestrian. The vehicle was taken to the local dealer on several occasions, but the dealer could not determine the cause of t…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System50,100–86,000 mi80,000 mi5
ODI 11545980 · 80,000 mi

The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage wa…

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ODI 11577192 · 50,100 mi

The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that an unknown computer had failed and simultaneously made other electrical components fail. The contact stated that the Radio Frequency Hub, Electronic Control Unit, and Body Control Module needed to be replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.

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ODI 11617944 · 38,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that the check engine, crash avoidance assist, START/STOP, air bags, and other warning lights were illuminated. While driving at various speeds, the transmission was slipping. Additionally, the vehicle could be started without depressing the brake pedal. There was a burning odor entering into the cabin of the vehicle. The vehicle had been taken to the dealer who was unable to determine the cause of the failure. The contact stated that the dealer had placed an electronic chip in the vehicl…

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Unknown Or OtherToo few reports for a range12,000 mi3 (sparse)
ODI 11363399 · 30,000 mi

VIN NOT EXISTING. THIS VEHICLE IS LISTED FOR $1 A DEALER INCENTIVE OF $29,...... I ASKED TO PURCHASE AN MAKE DELIVERY. IS THERE ANY REASON VIN NOT FOUND. IS THIS A REAL CAR.?

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ODI 11407113 · 500 mi

MY HUSBAND AND I BUY TWO JEEPS. THE REASON I CHOOSE MINE AND HE CHOOSE HIS, WAS FUEL ECONOMY. BUT THE JEEP COMPASS IS NOT PERFORMING AT ALL TO THE STANDARDS. I DID CONTACT CUSTOMER SERVICE AND THEY WERE VERY NICE SETTING AN APPOINTMENT FOR THE COMPASS TO HAVE A CHECK AND SEE WHAT WAS WRONG. PLEASE FIND ATTACHED THE RESULTS OF THE CHECK-UP. AS YOU CAN SEE IN THE REPORT FROM THE MECHANICS, NOT EVEN THE CAR LIES IN REGARDS TO THIS SITUATION CLEARLY SAYS THAT ONLY DOES 13.5 MILES PER GALLON. THE ADVERTISING ALSO ATTACHED SAYS AN AVERAGE OF 25 MPG…

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ODI 11408037 · 12,000 mi

TL* THE CONTACT OWNS A 2021 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 40 MPH IN THE RAIN, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDE BARRIER. THE CONTACT STATED THAT SHE HAD THE TIRES ROTATED A MONTH PRIOR AND WAS RELATING THE CRASH TO THE TIRES BALDING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO STEVE LANDERS TOYOTA (10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204). THE VEHICLE WA…

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Power TrainToo few reports for a range86,000 mi1 (sparse)
ODI 11764065 · 86,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. T…

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SteeringToo few reports for a range80,000 mi1 (sparse)
ODI 11545980 · 80,000 mi

The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage wa…

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Exterior LightingToo few reports for a range103,000 mi1 (sparse)
ODI 11664881 · 103,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was dif…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11625125

When it's hot outside and the car gets hot inside car it messed the radio up lines all over the radio can't see nothing radio plays, but you can't use backup camper are see the air set on this needs to be recalled so reson for it to stop working

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2024-122None
ODI 11628976

I been having a problem as I noticed it’s been seen multiple times with a jeep compass well mine is a 2021 jeep compass trail hawk. The car will shut off and say high coolant temp when that’s not the problem. The car is not hot and there is no problem with it just lose power and have no control over the car. It shuts off when I’m driving on the highway has left me stranded multiple times. Almost got hit turning on to the highway and it died as I was turning with a car head on. This is so unsafe. The car has been in the shop multiple times they …

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ODI 11632988

The screen in most 2018-present jeep compasses are defective. My car just fell out of the warranty time frame and shortly after the screen failed resulting in no alerts via the back up camera. The camera helps alert you to things you can not see in your blind spots behind the vehicle resulting in a serious safety issue for pedestrians/ small children etc outside of the vehicle and also poses a threat to the driver. There were 0 warnings of failure in this component and I have read numerous hundreds of others describing the same issue. Expecting…

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2025-013None
ODI 11634603

Several times a year since having my 2021 Compass, as I'm driving my car shuts off out of no where and a message on my dashboard lights up in regards to the coolant system. The car is never overheated when this happens and both of my batteries have been changed. It has happened to me in the middle of going through intersections, at stoplights, and while driving. It is NOT SAFE to have your car shut down without warning!! I have to put the car in park and restart and it starts up right away each time. There are SO MANY threads of this same comp…

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ODI 11638310 · 77,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked and running, the brake warning light began flashing. The vehicle lost motive power. The contact stated that the failure was like NHTSA Action Number: PE22013 (ENGINE AND ENGINE COOLING, ENGINE). The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.

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ODI 11638648

I have a 2021 Jeep Compass and have been experiencing transmission bucking ever since purchasing out my lease. It is a known issue to Chrysler but they refuse to issue a recall. I have gone to the dealer twice so far. Once, they did a software update for the transmission per a bulletin that Chrysler posted for hard shifting complaints. That did nothing to fix the problem and it only got worse. The second time I took it to the dealer, they said they found nothing wrong and did a "re-learn" on the transmission. Again, it didn't fix anything. Why …

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2025-022None
ODI 11640564

I have replaced both batteries and the alternator. The stop/start light comes on and the red warning to pull over safely the vehicle will shut off soon and the engine light comes on. The vehicle is now telling me to service transmission. The dealer doesn't know what's wrong with it. I want this taken care of.

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ODI 11644249

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found not…

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2025-031None
ODI 11650937

Since I first got my brand new JEEP COMPASS in 2021, the tire pressure light would flash on and off, with a warning that my tire pressure was low. When I first saw this light come on, I obviously didn't realize that this light was faulty and inaccurate. I took it to the dealership to check my tire pressure and it was completely fine and normal, so all of that worry and time taking it to the dealership for nothing. That initially happened only about four months into having the brand new vehicle. Since then, that light still flashes on and off, a…

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2025-042None
ODI 11653805

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high tra…

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ODI 11657384

The seat belts on both sides of the rear seats have frayed completely through the belt webbing at the same exact point. Where the belts connects to the retractor I believe is the name of it. Both belts are entirely separated at the point where they pass through the outer wall. If my inspection station didn't notice the problem on the passenger rear they would not have looked at the driver's side rear which was not completely separated and any occupant could have seriously been hurt. The Dealership inspected them and confirmed the damages…

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2025-052None
ODI 11659703

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I h…

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ODI 11663448 · 70,000 mi

The contact owns a 2021 Jeep Compass. The contact stated while driving 75 MPH, a message indicating that the engine was overheating was displayed. The contact pulled over to the side of the road and added water to the coolant reservoir. Additionally, the contact stated that the engine was not running properly while driving. The contact stated that upon inspecting the vehicle, the contact noticed that there was a burned coolant mark underneath the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was…

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2025-061None
ODI 11664881 · 103,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was dif…

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2025-071None
ODI 11675050

After going on and off intermittently for the last year, the rear view camera system stopped working altogether! There is a recall for my Year (21) and model (Jeep compass) but unfortunately my vin number is excluded from this recall and Stellantis says there's nothing they can do on their end to assist me with this issue. This creates a safety issue whenever I'm backing up anywhere. To diagnose the problem, my dealership wants to charge me $210.00 just to look at it. There are no warning lights except words on my black screen that say "camera…

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2025-083None
ODI 11680052

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and p…

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ODI 11683557

Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work

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ODI 11684207

Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.

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2025-090None

No examples available for this selection.

2025-102None
ODI 11692737

My vehicle information screen is not working. I cannot connect my phone; therefore cannot talk hands free. So this seems like a safety issue. I do not have access to my back up camera.

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ODI 11695522

Back up camera goes blank

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2025-111None
ODI 11701512

On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently t…

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2025-120None

No examples available for this selection.

2026-013None
ODI 11708664

Multiple times now at random, car will go from normal temp to overheating on the gauge for a moment. Shuts down in doing so regardless of being driven. Then will instantly think its cooling back down to normal. When it reaches normal it resumes normal driving abilities. While the temp is going up and down on the gauge the center of the cluster tells you "high coolant temperature". No codes or pending codes can be found. Thermostat housing and sensor have been replaced and still occurring at random. Researching online forms, lots of complaints o…

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ODI 11713673

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

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ODI 11714001

While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a parking lot space. After several minutes, the vehicle started again and drove normally. If this was to happen at high speed or on a congested highway, someone could be seriously injured or killed. I have seen on other online forums that this is a…

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2026-022None
ODI 11714793

The LCD radio screen goes in and out, mostly out. Can't see information projected on infortainment screen hence can't see for back up camera situations. If it does come on fully meaning seeing all the controls, sometimes all the letters and numbers are projecting upside down. If the car is hugely warm enough from long term driving the screen will be normal. I have read some reviews and it seems like this is a jeep problem. This issue has never been with other cars I owned. This poses a safety risk especially because it makes a back up camera is…

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ODI 11715296

Gas pedal broke off while driving. It is made of plastic and the arm that attaches to the pedal snapped off. We towed to a shop to have repaired today. No warning lights or sounds. Thankfully I was going slow and not on a busy street. It could have been a bad outcome if I was merging into on coming traffic. My safety and others were at serious risk due to my car not being able to accelerate with no warning.

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2026-035None
ODI 11722645

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get…

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ODI 11724485

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

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ODI 11725050 · 118,000 mi

The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire dep…

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2026-041None
ODI 11730531

I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.

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2026-051None
ODI 11738824

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is a…

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2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11759991

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, ma…

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2026-093None
ODI 11762302

Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

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ODI 11762492

I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-e…

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ODI 11764065 · 86,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. T…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2187 reports

2022: 187 complaints · 2023: 40 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202248148187
2023193040
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202222200
20234600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherEnginePower TrainSteeringVehicle Speed ControlService BrakesExterior Lighting
Electrical System—
9
ODI 11546098

On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed…

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ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

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ODI 11547217

My car has been operating fine. No complaints or any reason to believe there was any problems. I pulled up to a stop sign at a 4 way intersection and my just car shut off. The indicators on my dashboard panel were blinking on and off. It also said my car was on but it was not. The MPH gauge when i tried presssing the stop/start button would slightly move up and back down again. I was able to get my car into neutral but the emergency brake was on and it would not release. After 20 to 30 minutes i tried the start button and it thankfully starte…

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10
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

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ODI 11546098

On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed…

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ODI 11571145

While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won…

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3
ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

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ODI 11659703

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I h…

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ODI 11764065 · 86,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. T…

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1
ODI 11545980 · 80,000 mi

The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage wa…

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4
ODI 11680052

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and p…

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ODI 11713673

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

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ODI 11722645

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get…

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3
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

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ODI 11653805

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high tra…

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ODI 11683557

Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work

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2
ODI 11618186

The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back …

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ODI 11664881 · 103,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was dif…

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Unknown Or Other
9
ODI 11546098

On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed…

Look up ODI 11546098 at NHTSA ↗

ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

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ODI 11547217

My car has been operating fine. No complaints or any reason to believe there was any problems. I pulled up to a stop sign at a 4 way intersection and my just car shut off. The indicators on my dashboard panel were blinking on and off. It also said my car was on but it was not. The MPH gauge when i tried presssing the stop/start button would slightly move up and back down again. I was able to get my car into neutral but the emergency brake was on and it would not release. After 20 to 30 minutes i tried the start button and it thankfully starte…

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—
6
ODI 11546098

On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed…

Look up ODI 11546098 at NHTSA ↗

ODI 11559641

When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?

Look up ODI 11559641 at NHTSA ↗

ODI 11587936

My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall …

Look up ODI 11587936 at NHTSA ↗

1
ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

Look up ODI 11546727 at NHTSA ↗

1
ODI 11724485

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

Look up ODI 11724485 at NHTSA ↗

1
ODI 11722645

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get…

Look up ODI 11722645 at NHTSA ↗

0
1
ODI 11537804

Unconnect screen is faulty causing lines down the screen and causes the screen to go completely black. Issue has been noted by hundreds of other jeep owners available online and dating back to 2018. Vehicle is available for inspection upon request. This issue puts me and others at risk due to the possibility of loss of visual location on the screen while using navigation, poses possible distraction to the driver which can cause an accident involving other drivers. Problem confirmed by independent service center. Has not been inspected by insura…

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Engine
10
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

Look up ODI 11519150 at NHTSA ↗

ODI 11546098

On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed…

Look up ODI 11546098 at NHTSA ↗

ODI 11571145

While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won…

Look up ODI 11571145 at NHTSA ↗

6
ODI 11546098

On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed…

Look up ODI 11546098 at NHTSA ↗

ODI 11559641

When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?

Look up ODI 11559641 at NHTSA ↗

ODI 11587936

My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall …

Look up ODI 11587936 at NHTSA ↗

—
1
ODI 11659703

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I h…

Look up ODI 11659703 at NHTSA ↗

1
ODI 11724485

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

Look up ODI 11724485 at NHTSA ↗

3
ODI 11680052

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and p…

Look up ODI 11680052 at NHTSA ↗

ODI 11713673

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Look up ODI 11713673 at NHTSA ↗

ODI 11759991

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, ma…

Look up ODI 11759991 at NHTSA ↗

2
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

Look up ODI 11519150 at NHTSA ↗

ODI 11653805

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high tra…

Look up ODI 11653805 at NHTSA ↗

0
Power Train
3
ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

Look up ODI 11546727 at NHTSA ↗

ODI 11659703

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I h…

Look up ODI 11659703 at NHTSA ↗

ODI 11764065 · 86,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. T…

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1
ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

Look up ODI 11546727 at NHTSA ↗

1
ODI 11659703

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I h…

Look up ODI 11659703 at NHTSA ↗

—0000
Steering
1
ODI 11545980 · 80,000 mi

The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage wa…

Look up ODI 11545980 at NHTSA ↗

1
ODI 11724485

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

Look up ODI 11724485 at NHTSA ↗

1
ODI 11724485

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

Look up ODI 11724485 at NHTSA ↗

0—000
Vehicle Speed Control
4
ODI 11680052

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and p…

Look up ODI 11680052 at NHTSA ↗

ODI 11713673

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Look up ODI 11713673 at NHTSA ↗

ODI 11722645

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get…

Look up ODI 11722645 at NHTSA ↗

1
ODI 11722645

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get…

Look up ODI 11722645 at NHTSA ↗

3
ODI 11680052

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and p…

Look up ODI 11680052 at NHTSA ↗

ODI 11713673

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Look up ODI 11713673 at NHTSA ↗

ODI 11759991

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, ma…

Look up ODI 11759991 at NHTSA ↗

00—00
Service Brakes
3
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

Look up ODI 11519150 at NHTSA ↗

ODI 11653805

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high tra…

Look up ODI 11653805 at NHTSA ↗

ODI 11683557

Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work

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0
2
ODI 11519150

The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local …

Look up ODI 11519150 at NHTSA ↗

ODI 11653805

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high tra…

Look up ODI 11653805 at NHTSA ↗

000—
1
ODI 11606937

1.When I come to a stop my car jolts forward hard like I was hit from behind. 2. Issue is the lighting display is very dim during the day time once in a while randomly dims making it difficult to see my speed. 3. My radio panel shuts off randomly. 4. Auto collision detector is off .

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Exterior Lighting
2
ODI 11618186

The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back …

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ODI 11664881 · 103,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was dif…

Look up ODI 11664881 at NHTSA ↗

1
ODI 11537804

Unconnect screen is faulty causing lines down the screen and causes the screen to go completely black. Issue has been noted by hundreds of other jeep owners available online and dating back to 2018. Vehicle is available for inspection upon request. This issue puts me and others at risk due to the possibility of loss of visual location on the screen while using navigation, poses possible distraction to the driver which can cause an accident involving other drivers. Problem confirmed by independent service center. Has not been inspected by insura…

Look up ODI 11537804 at NHTSA ↗

0000
1
ODI 11606937

1.When I come to a stop my car jolts forward hard like I was hit from behind. 2. Issue is the lighting display is very dim during the day time once in a while randomly dims making it difficult to see my speed. 3. My radio panel shuts off randomly. 4. Auto collision detector is off .

Look up ODI 11606937 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

13 mentions · 16.3% of complaints

Median mileage: 61,486 mi (6 usable records).

ODI 11408037 · 12,000 mi

TL* THE CONTACT OWNS A 2021 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 40 MPH IN THE RAIN, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDE BARRIER. THE CONTACT STATED THAT SHE HAD THE TIRES ROTATED A MONTH PRIOR AND WAS RELATING THE CRASH TO THE TIRES BALDING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO STEVE LANDERS TOYOTA (10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204). THE VEHICLE WA…

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ODI 11443457

Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lan…

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ODI 11559641

When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 7.5% of complaints

Median mileage: 86,000 mi (1 usable records).

ODI 11545252

Error message on dash "Coolant Temperature Too High" and vehicle shuts down. This is happening multiple times. Sometimes it happens multiple times in a week and won't do it for a couple months and then it starts to happen again. Sometimes the vehicle will self resolve after 5-10 seconds and let me keep driving, other times it will shut down and make me restart the vehicle. After restarting, the vehicle is fine as if nothing happened. This has happened going 5-10mph and has also happened driving down highways at 60mph. In some instances, this is…

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ODI 11546727

When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to …

Look up ODI 11546727 at NHTSA ↗

ODI 11559641

When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?

Look up ODI 11559641 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

3 mentions · 3.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11701512

On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently t…

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ODI 11738824

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is a…

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ODI 11759991

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, ma…

Look up ODI 11759991 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

2 mentions · 2.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11465353

My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service or…

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ODI 11638648

I have a 2021 Jeep Compass and have been experiencing transmission bucking ever since purchasing out my lease. It is a known issue to Chrysler but they refuse to issue a recall. I have gone to the dealer twice so far. Once, they did a software update for the transmission per a bulletin that Chrysler posted for hard shifting complaints. That did nothing to fix the problem and it only got worse. The second time I took it to the dealer, they said they found nothing wrong and did a "re-learn" on the transmission. Again, it didn't fix anything. Why …

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

1 mentions · 1.3% of complaints

Median mileage: 38,000 mi (1 usable records).

ODI 11617944 · 38,000 mi

The contact owns a 2021 Jeep Compass. The contact stated that the check engine, crash avoidance assist, START/STOP, air bags, and other warning lights were illuminated. While driving at various speeds, the transmission was slipping. Additionally, the vehicle could be started without depressing the brake pedal. There was a burning odor entering into the cabin of the vehicle. The vehicle had been taken to the dealer who was unable to determine the cause of the failure. The contact stated that the dealer had placed an electronic chip in the vehicl…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

1 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11659703

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I h…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b