U.S. public vehicle records

2021 Jeep GRAND CHEROKEE L problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

81 owner complaints analyzed

4 distinct recall campaigns

72,850 mi median reported failure mileage

Scope: 2021 model year. Data updated: 2026-10-01 (October 1, 2026). 10 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 27 of 81 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	18	22.2%
Braking behavior	11	13.6%
Transmission and shifting	10	12.3%
Electrical and battery issues	9	11.1%
Engine operation	4	4.9%
Fuel system concerns	1	1.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Steering

Unknown Or Other

Forward Collision Avoidance: Warnings

Power Train

Suspension

Engine

Forward Collision Avoidance: Automatic Emergency Braking

Component breakdown data
Category	Count
Electrical System	27
Steering	17
Unknown Or Other	14
Forward Collision Avoidance: Warnings	12
Power Train	12
Suspension	9
Engine	8
Forward Collision Avoidance: Automatic Emergency Braking	6

Electrical System: 27; Steering: 17; Unknown Or Other: 14; Forward Collision Avoidance: Warnings: 12; Power Train: 12; Suspension: 9; Engine: 8; Forward Collision Avoidance: Automatic Emergency Braking: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 1; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (4). 71 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024

2025

2026

2024: 3; 2025: 46; 2026: 32

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 18 complaint narratives. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11631019 · 2024-12-16 (December 16, 2024)

The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident.

Owner-reported narrative. Look up ODI 11631019 at NHTSA ↗

Owner report 11631889 · 2024-12-20 (December 20, 2024)

While driving, the power steering disengaged and made the vehicle difficult to steer. The power steering warning light illuminated in the dash and the vehicle went into safety mode. After letting the vehicle remain shut down, the error code rectified itself and the power steering warning disappeared. Vehicle was serviced by the dealership and a power steering module update was performed. The rack and pinion were inspected. The vehicle subsequently suffered the same issue. Again, after driving to vehicle to safety and shutting it off, the issue …

Owner-reported narrative. Look up ODI 11631889 at NHTSA ↗

Owner report 11637359 · 2025-01-21 (January 21, 2025)

Started my car and all brake lights came on. I had no brakes, brakes wouldn’t pump. Luckily I was a few miles from a Jeep dealer, they said it needed a brake module system, $1100 to repair. I have 56,000 miles and it is not under warranty.

Owner-reported narrative. Look up ODI 11637359 at NHTSA ↗

Owner report 11649365 · 2025-03-19 (March 19, 2025)

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system wi…

Owner-reported narrative. Look up ODI 11649365 at NHTSA ↗

Owner report 11648245 · 2025-03-13 (March 13, 2025)

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti…

Owner-reported narrative. Look up ODI 11648245 at NHTSA ↗

Owner report 11659289 · 2025-05-06 (May 6, 2025)

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Owner-reported narrative. Look up ODI 11659289 at NHTSA ↗

Owner report 11633555 · 2025-01-01 (January 1, 2025)

I was due for an inspection sticker and my vehicle did not pass due to it initially during and not having driven enough miles to reset the code. I had drove enough miles and was going to get it reinspected but the battery died again. I had jumped my vehicle and drove it to reset the code again however upon stop at a red light the car turned over and wouldn’t start up again. I had three of my kids in the car and can’t imagine if I was not close to home with them or on a highway when this happened. There were no warnings and the police had to…

Owner-reported narrative. Look up ODI 11633555 at NHTSA ↗

Owner report 11639887 · 2025-01-31 (January 31, 2025)

Jeep caught on fire in my garage in the middle of the night when it was off, burnt my entire house down, 4 fire investigaters and a forensic scientist, swaid the fire started in the battery compartment.

Owner-reported narrative. Look up ODI 11639887 at NHTSA ↗

Owner report 11660650 · 2025-05-13 (May 13, 2025)

Presented as camshaft position sensor with loss of power, poor acceleration and general misfires. After many weeks of diagnostic and repairs, turns out to be a problem with the camshaft intake. Specifically the entire cam kit. Appeared 1 week after purchase as a check engine light. This problem had been confirmed by the chrysler dealership where I bought the car and sent it for diagnostic. Problem with the cam could result in sudden loss of power while driving/and or limp mode. Damage to transmission and other parts such as timing chain. I do n…

Owner-reported narrative. Look up ODI 11660650 at NHTSA ↗

Owner report 11673713 · 2025-07-15 (July 15, 2025)

[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all. I called the Sarasota Sheriff's Dept who came to the scene and found the situation to be dangerous to my vehicle and others using [XXX] they towed the vehicle to Sarasota Jeep on South 41. Received a call from Jeep on July 14, 2025 they advised me it was the Fuel pump integrated Power module which led to the stalling …

Owner-reported narrative. Look up ODI 11673713 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

81 unique complaints in this selection. Analysis snapshot: 2026-10-01.

12.3%Usable mileage10 / 81 records

100.0%Valid incident date81 / 81 records

100.0%Valid filing date81 / 81 records

100.0%Ordered incident and filing dates81 / 81 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2021	2022	2023	2024	2025	2026
Electrical System	2733.3% ODI 11631019 The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗	3142.5% ODI 11630862 The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist. Look up ODI 11630862 at NHTSA ↗	2324.7% ODI 11641811 Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatures, ranging from extremely hot to very cold. It also gets stuck in windshield defrost mode regardless of the selected setting. This has caused dangerous fogging of the windows, obstructing my vision while driving. Drivetrain: The vehicle shakes and … Look up ODI 11641811 at NHTSA ↗	1843.9% ODI 11632933 On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system was engaged and I could not turn it off until I restarted the vehicle again. I have had my children with me and while I haven’t been in an accident yet, it puts us in grave danger. Look up ODI 11632933 at NHTSA ↗	1233.3% ODI 11696974 Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what th… Look up ODI 11696974 at NHTSA ↗	14.3% ODI 11752160 I was stuck on the Hot way for 45 minutes cause my car was heating up. It’s been in shop four times for heating up on the fourth time I took it in. I was stocked because my electrical started going out. The speedometer started just going around my electrical on my dash started going from heat to cold my seat controls then it started of the dash panel are going to ABS and going to different things showing the speedometer showing the mileage on the car it just started doing its own controls so and then my speedometer just called going fast and we… Look up ODI 11752160 at NHTSA ↗
Forward Collision Avoidance: Warnings	1214.8% ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗	2939.7% ODI 11630862 The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist. Look up ODI 11630862 at NHTSA ↗	66.5% ODI 11650303 This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this to the shop and was just told they can not get it to " pop" up on the dash so aren't sure how to take care of it Look up ODI 11650303 at NHTSA ↗	37.3% ODI 11647728 I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head light was continuously running which is why it needed servicing and here I am 2 weeks later with the exact same issue. Look up ODI 11647728 at NHTSA ↗	411.1% ODI 11706291 The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to determine a root cause or affect a repair. On the last repair visit, they conducted a road test with their employee driving and the service and myself in the car. They could not get the FCW to function either, despite a call to the Jeep remote assista… Look up ODI 11706291 at NHTSA ↗	28.7% ODI 11754199 Two issues- 1. When pulling out into traffic the engine/gas did not catch and we slowly creeped out across lanes before the gas took. This almost caused us to become t-boned by a passing car. When the gas took the car lurched forward fast which could have been another accident. 2. When driving with adaptive cruise control the forward collision warning fault light and service adaptive cruise control light kept turning on and off with a service needed message on the heads up display. This flashed on and off repeatedly causing driver distraction… Look up ODI 11754199 at NHTSA ↗
Unknown Or Other	1417.3% ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗	1013.7% ODI 11649165 The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it. Look up ODI 11649165 at NHTSA ↗	88.6% ODI 11664019 To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days after coming out the shop. both the seat and mirror has been repaired two times each. I want to know are you guys having issues with these particular vehicle seats and mirror. I cant keep having to pay for the repairs, please let me know what I need… Look up ODI 11664019 at NHTSA ↗	12.4% ODI 11670032 Battery going dead when vehicle is parked Infotainment system freezing Look up ODI 11670032 at NHTSA ↗	1644.4% ODI 11661078 We leased this car in April of 2025. When we got the car it had a strong smell like gasoline. The dealer said it would go away in a few days. The smell only got worse, so the dealer picked it up to “clean it” He returned the car 2 days later in which the gas smell was even worse and made me dizzy/nauseous. The dealer took it back for a more involved “cleaning” and it’s been over 2 weeks now. The dealer cannot tell us what’s wrong with the car and why it smells like gasoline, they are stating they are waiting on new parts for the car (such as c… Look up ODI 11661078 at NHTSA ↗	521.7% ODI 11752766 While driving from Tampa to Miramar Beach, Florida, the vehicle operated normally on the highway. However, shortly after exiting the highway and driving in slow traffic, the engine temperature gauge suddenly rose into the red zone, and the air conditioning automatically shut off. I immediately pulled over and allowed the vehicle to cool. The engine temperature returned to normal, and after the engine cooled completely, I found that the coolant reservoir level was only slightly below the MIN mark. There are no visible coolant leaks, no check en… Look up ODI 11752766 at NHTSA ↗
Suspension	911.1% ODI 11636121 · 41,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗	56.8% ODI 11676634 The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while diving at various speeds, there was an abnormally loud screeching sound while turning the steering wheel to the left or the right. The sound was intermittent at first but became a consistent failure over time. The failure also occurred while turning and while driving straight. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the driver’s side front suspension strut was leaking, and the lower control arm ball joints had failed and neede… Look up ODI 11676634 at NHTSA ↗	3638.7% ODI 11630878 This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts. If they disconnect the electrical plug of the motor mounts all the noises are gone. Consequently, they proceeded to replace the left front motor mount but unfortunately the noise is still there and concluded that there is no fix available right n… Look up ODI 11630878 at NHTSA ↗	24.9% ODI 11731261 2024 Jeep Grand Cherokee L Summit Reserve was parked before a snow / ice storm and when we went to drive it 5 days later, after the storm, it would not move and made a loud explosion noise when I pressed the accelerator. I immediately turned the Jeep off and went to look underneath to see if I could see what happened. The rear brake pads and calipers were blown off, along with a bunch of broken parts and the air ride suspension was at its fully extended height. It's been to 2 Jeep dealers who can not explain what happened and Jeep says there… Look up ODI 11731261 at NHTSA ↗	12.8% ODI 11740819 A trailer hitch was contracted as part of the vehicle purchase on December 20, 2025, and was physically installed by Southern Chrysler Dodge Jeep Ram in January 2026 as a fulfillment of that purchase contract. This installation was performed by Stellantis's own authorized dealer technicians. The vehicle has been configured and warranted for towing use since January 2026 , an explicitly marketed capability of this vehicle platform. A trip was scheduled for May 18, 2026 to tow a 12-foot rigid inflatable boat (yacht tender) weighing approximately… Look up ODI 11740819 at NHTSA ↗	00.0% No examples available for this selection.
Engine	89.9% ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	68.2% ODI 11691587 · 95,000 mi The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 55 MPH, the check engine warning light started flashing. The engine was misfiring, and the vehicle lost motive power. The vehicle was taken to the local dealer, where it was diagnosed with a misfire in cylinder #5; and two cam shafts were replaced. The contact stated that the metal cam shafts were worn. The dealer expressed that the metal used in manufacturing the cam shafts was too soft. The vehicle was repaired, but the failure recu… Look up ODI 11691587 at NHTSA ↗	66.5% ODI 11630878 This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts. If they disconnect the electrical plug of the motor mounts all the noises are gone. Consequently, they proceeded to replace the left front motor mount but unfortunately the noise is still there and concluded that there is no fix available right n… Look up ODI 11630878 at NHTSA ↗	819.5% ODI 11637427 This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple error messages : "Service Transmission Continue in D don't shift or turn off vehicle until you reach a desired location as you may not be able to shift again" "Service Electronic Stability Control" "Auto Park Disabled" "Vehicle not in Park" every fe… Look up ODI 11637427 at NHTSA ↗	616.7% ODI 11714112 I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I did that the car would not turn on. Called SOS and Assist. We had Roadside coming 45 min later.There was a high pitched sound coming from the engine … Look up ODI 11714112 at NHTSA ↗	1878.3% ODI 11737567 I purchased a brand new 2026 Jeep Grand Cherokee L Summit in April 2026. At approximately 1,205 miles, while traveling with my wife and [XXX] child in [XXX] , the vehicle suddenly developed a flashing check engine light and severe engine misfire condition. The engine began shaking violently, idling rough, and lost smooth drivability during operation. I scanned the vehicle using an OBD-II scanner and the PCM stored diagnostic trouble code P0302, indicating a cylinder #2 misfire. Due to concern for vehicle safety and possible engine damage, th… Look up ODI 11737567 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	67.4% ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗	1520.5% ODI 11647847 See attached document for complaint Look up ODI 11647847 at NHTSA ↗	99.7% ODI 11665371 My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that says Auto Emergency Braking (AEB) limited functionality service required. This has happened multiple times and the dealership has no clue how to fix the issue. This is a safety hazard to not only me, my unborn baby and my family, but also to others on… Look up ODI 11665371 at NHTSA ↗	717.1% ODI 11647728 I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head light was continuously running which is why it needed servicing and here I am 2 weeks later with the exact same issue. Look up ODI 11647728 at NHTSA ↗	616.7% ODI 11679471 While driving on the Belt Parkway towards Coney Island in stop-and-go traffic at approximately 25–35 mph, the vehicle in front slowed and came to a stop. The distance to the vehicle ahead was more than two car lengths. The brake pedal was fully depressed, but the vehicle did not decelerate adequately to come to a complete stop. The driver's record is clear of any car accident All forward collision warning alerts were sounding, but the ABS and automatic emergency braking (AEB) did not activate. There was no tire screech or pulsation from the bra… Look up ODI 11679471 at NHTSA ↗	417.4% ODI 11754199 Two issues- 1. When pulling out into traffic the engine/gas did not catch and we slowly creeped out across lanes before the gas took. This almost caused us to become t-boned by a passing car. When the gas took the car lurched forward fast which could have been another accident. 2. When driving with adaptive cruise control the forward collision warning fault light and service adaptive cruise control light kept turning on and off with a service needed message on the heads up display. This flashed on and off repeatedly causing driver distraction… Look up ODI 11754199 at NHTSA ↗
Power Train	1214.8% ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗	912.3% ODI 11698581 Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall. Look up ODI 11698581 at NHTSA ↗	44.3% ODI 11630878 This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts. If they disconnect the electrical plug of the motor mounts all the noises are gone. Consequently, they proceeded to replace the left front motor mount but unfortunately the noise is still there and concluded that there is no fix available right n… Look up ODI 11630878 at NHTSA ↗	49.8% ODI 11632933 On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system was engaged and I could not turn it off until I restarted the vehicle again. I have had my children with me and while I haven’t been in an accident yet, it puts us in grave danger. Look up ODI 11632933 at NHTSA ↗	822.2% ODI 11696974 Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what th… Look up ODI 11696974 at NHTSA ↗	626.1% ODI 11737567 I purchased a brand new 2026 Jeep Grand Cherokee L Summit in April 2026. At approximately 1,205 miles, while traveling with my wife and [XXX] child in [XXX] , the vehicle suddenly developed a flashing check engine light and severe engine misfire condition. The engine began shaking violently, idling rough, and lost smooth drivability during operation. I scanned the vehicle using an OBD-II scanner and the PCM stored diagnostic trouble code P0302, indicating a cylinder #2 misfire. Due to concern for vehicle safety and possible engine damage, th… Look up ODI 11737567 at NHTSA ↗
Steering	1721.0% ODI 11631019 The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗	45.5% ODI 11655895 June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cle… Look up ODI 11655895 at NHTSA ↗	66.5% ODI 11655034 Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I don't want to lose control at highway speed. Jeep dealers just repeat the manual's instructions, but it doesn't solve anything. Look up ODI 11655034 at NHTSA ↗	12.4% ODI 11724070 In July 2025 with only 15,330 miles, I was driving my vehicle leaving a parking lot and I suddenly lost power steering assist in my vehicle. Power Steering light, check engine light, traction control light, and sensor light all illuminated, my odometer began flashing and a message on the screen stating " Service Electronic Stability Control". I safely pulled over and had my car towed to a dealership where they diagnosed an EPS C2 connector was corroded and did not have dielectric grease from the factory. The sensor was cleaned and greased and r… Look up ODI 11724070 at NHTSA ↗	38.3% ODI 11670505 · 3,000 mi The contact owns a 2025 Jeep Grand Cherokee L. The contact stated while driving 65 MPH, the buttons on the steering wheel failed to operate as intended. The contact stated that while at a gas station, attempting to start the vehicle and depressing the brake pedal, the ABS failure warning light illuminated. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the ABS needed to be replaced. The ABS was replaced, and instrument panel was replaced, and the vehicle was repaire… Look up ODI 11670505 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	Too few reports for a range	59,650 mi	2 (sparse)	ODI 11636121 · 41,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗ ODI 11641392 · 78,300 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was… Look up ODI 11641392 at NHTSA ↗
Power Train	Too few reports for a range	84,350 mi	2 (sparse)	ODI 11678672 · 93,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive sh… Look up ODI 11678672 at NHTSA ↗ ODI 11725776 · 75,700 mi The contact’s wife owns a 2021 Jeep Cherokee L. The contact was informed that the “Service 4WD” message was displayed. The vehicle was taken to the dealer to be diagnosed; however, the contact was not informed of which part had failed or needed to be replaced. The vehicle was not repaired because parts were not available to perform the repair. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 75,700. Look up ODI 11725776 at NHTSA ↗
Suspension	Too few reports for a range	82,000 mi	2 (sparse)	ODI 11636121 · 41,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗ ODI 11766615 · 123,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle fishtailed and then bounced. The contact had stopped driving the vehicle due to the safety concerns. The dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure… Look up ODI 11766615 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	Too few reports for a range	93,000 mi	1 (sparse)	ODI 11678672 · 93,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive sh… Look up ODI 11678672 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	24V897000	No examples available for this selection.
2024-12	3	None	ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ ODI 11631019 The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗ ODI 11631889 While driving, the power steering disengaged and made the vehicle difficult to steer. The power steering warning light illuminated in the dash and the vehicle went into safety mode. After letting the vehicle remain shut down, the error code rectified itself and the power steering warning disappeared. Vehicle was serviced by the dealership and a power steering module update was performed. The rack and pinion were inspected. The vehicle subsequently suffered the same issue. Again, after driving to vehicle to safety and shutting it off, the issue … Look up ODI 11631889 at NHTSA ↗
2025-01	6	None	ODI 11633555 I was due for an inspection sticker and my vehicle did not pass due to it initially during and not having driven enough miles to reset the code. I had drove enough miles and was going to get it reinspected but the battery died again. I had jumped my vehicle and drove it to reset the code again however upon stop at a red light the car turned over and wouldn’t start up again. I had three of my kids in the car and can’t imagine if I was not close to home with them or on a highway when this happened. There were no warnings and the police had to… Look up ODI 11633555 at NHTSA ↗ ODI 11636121 · 41,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗ ODI 11636545 The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249 Look up ODI 11636545 at NHTSA ↗
2025-02	4	25V083000	ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗ ODI 11640275 Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable. Look up ODI 11640275 at NHTSA ↗ ODI 11641392 · 78,300 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was… Look up ODI 11641392 at NHTSA ↗
2025-03	4	None	ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗ ODI 11648885 Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge. Look up ODI 11648885 at NHTSA ↗ ODI 11649365 ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system wi… Look up ODI 11649365 at NHTSA ↗
2025-04	2	None	ODI 11652230 Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work. Look up ODI 11652230 at NHTSA ↗ ODI 11652305 The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford … Look up ODI 11652305 at NHTSA ↗
2025-05	3	None	ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11660650 Presented as camshaft position sensor with loss of power, poor acceleration and general misfires. After many weeks of diagnostic and repairs, turns out to be a problem with the camshaft intake. Specifically the entire cam kit. Appeared 1 week after purchase as a check engine light. This problem had been confirmed by the chrysler dealership where I bought the car and sent it for diagnostic. Problem with the cam could result in sudden loss of power while driving/and or limp mode. Damage to transmission and other parts such as timing chain. I do n… Look up ODI 11660650 at NHTSA ↗ ODI 11661515 May 16,2025 my power steering light came on. I checked the fluid, and when I turned it back on it was gone. The next day, I started driving all my safety lights in dash & mirrors came on. When I pulled into my kids school it made a strange noise. I then drove right across the street to Lees tires. When I got there my power steering has completely quit working. They now saw my rack & pinions are broken & need replaced. I am now without a car until it is fixed Look up ODI 11661515 at NHTSA ↗
2025-06	7	None	ODI 11665024 · 70,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that the driver's side seat belt buckle was sticking. The contact was unable to lock the seat belt into the buckle. The vehicle was taken to the dealer, who diagnosed and determined that the seat belt and the buckle needed to be replaced. The vehicle was not repaired. The contact found information on NHTSA Campaign Number: 22V180000 (Child Seat, Seats); however, the VIN was not included, and the recall involved a different seat inside the vehicle. The manufacturer was not informe… Look up ODI 11665024 at NHTSA ↗ ODI 11665070 · 18,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The vehicle was included in NHTSA Campaign Number: 24V436000 (Back Over Prevention); and was taken to the dealer to update the radio software. The contact stated that after the recall repair was performed, the Forward Collision Avoidance activation button was no longer displayed on the infotainment center. The Forward Collision Avoidance Off warning light was illuminated on the instrument panel. The contact informed the dealer, who was unable to determine the cause of the failure. The dealer advis… Look up ODI 11665070 at NHTSA ↗ ODI 11667880 My Jeep over the last year has automatically put itself into park while I’m driving down the highway! I’ve had near miss accidents due to this. No warning lights, no signs something is wrong. It just either slams itself into park and locks up, then won’t turn off. The last times without warning my engine shuts off, my screen pops up saying put into park to start engine and the vehicle puts itself into park automatically. It’s happens fast to! I was swerved by other drivers each time. Jeep will do NOTHING about this! My power steering goes out … Look up ODI 11667880 at NHTSA ↗
2025-07	4	None	ODI 11672589 High Beam Headlights not working on Auto mode. Was inches away from Hitting a deer due to the high beam headlights not working. This would have been a very serious accident and I had my toddler in the car with me..... Same vehicle models have a recall for this, Recall is --- NHTSA Recall 21V-797, also known as Recall Y66, involves Chrysler (FCA US, LLC) vehicles due to a potential issue with difficulty activating high beams. The recall was issued because the high beam activation mechanism may not function as required by Federal Motor Vehicle S… Look up ODI 11672589 at NHTSA ↗ ODI 11673713 [XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all. I called the Sarasota Sheriff's Dept who came to the scene and found the situation to be dangerous to my vehicle and others using [XXX] they towed the vehicle to Sarasota Jeep on South 41. Received a call from Jeep on July 14, 2025 they advised me it was the Fuel pump integrated Power module which led to the stalling … Look up ODI 11673713 at NHTSA ↗ ODI 11674891 Was accelerating to pass another vehicle and all of the sudden the the check engine light came on and the engine started shaking as if it were shutting down. I was able to slow down and pull over on the side of the road. Now I am unable to accelerate over about 30 mph without this occurring. Look up ODI 11674891 at NHTSA ↗
2025-08	4	None	ODI 11678301 The vehicle has twice gotten stuck in third gear. While driving, as it's shifting from third to fourth, will get stuck in third and clunk, and then rev. The engine light will come on, and it forces you to pull over. The manual shifters do not work either. You have to pull over, shut the car down, and restart. The engine light comes on but no errors are logged, and the engine light clears itself a few restarts later. The first time this happened to me, I was driving with my son and it startled us that the car didn't seem to go but revved high.… Look up ODI 11678301 at NHTSA ↗ ODI 11678672 · 93,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive sh… Look up ODI 11678672 at NHTSA ↗ ODI 11678995 Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change… Look up ODI 11678995 at NHTSA ↗
2025-09	5	None	ODI 11684310 Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months … Look up ODI 11684310 at NHTSA ↗ ODI 11684626 I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and have 3 small children this is very unsafe and they refuse to do anything about it Look up ODI 11684626 at NHTSA ↗ ODI 11685523 One day, I tried to start my vehicle using the push start button, and it fell off into a hole. There were no indications or warning signs that the button was loose or needed to be replaced. When I took my vehicle to the dealership where I originally purchased it for routine maintenance, they never mentioned that the button had worn out. If it were an emergency situation where I had to turn the vehicle off and the button had randomly fallen off, there would be no other way to turn the vehicle off or on. Look up ODI 11685523 at NHTSA ↗
2025-10	5	None	ODI 11691462 There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now. Look up ODI 11691462 at NHTSA ↗ ODI 11693455 The driver side seat bolster inflates and deflates randomly while you are driving. Usually on the left side of the seat. Look up ODI 11693455 at NHTSA ↗ ODI 11694387 I think it is the lumbar support bag in the driver's seat. It has blown up and blown up and will not deflate, to the point it is SO uncomfortable to drive and the seat back has POPPED completely open. I have pictures. I have read in some online forums other Jeep owners with this scabies l exact model have had issues. Why isn't this a recall? Help! We should not have to bear the burden of the expense of this system malfunction. How we pool together to get this considered a recall that Jeep must repair? Look up ODI 11694387 at NHTSA ↗
2025-11	1	None	ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗
2025-12	1	None	ODI 11705112 Started the vehicle and while pulling down the driveway the power steering suddenly went completely out. Warning lights began flashing and I was unable to steer vehicle. Stopped vehicle and turned off several times, however unable to overcome power steering loss, or reset warning lights. No other issues, considering the vehicle was just recently serviced for same complaint four weeks earlier and batteries replaced stemming from another recent issues with DTCS issues. Considering I was in a rural wooded area, I was forced to drive the vehicle … Look up ODI 11705112 at NHTSA ↗
2026-01	3	26V051000	ODI 11710231 Backing out of the driveway after an evening of heavy rain, water started to leak from several places. Passengers side sun visor Rear passenger mic I am fearful this water leaking will cause unseen damage to side curtain air bags and electrical overhead components. This could also cause a serious distraction for the operator and cause an accident. Look up ODI 11710231 at NHTSA ↗ ODI 11710583 · 61,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while attempting to latch the front driver’s side seat belt, the seat belt buckle pretensioner failed to remain latched. The vehicle was taken to a local dealer, where it was diagnosed as needing a seat clasp replacement; however, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. Look up ODI 11710583 at NHTSA ↗ ODI 11711195 I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authorized Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the repair attempt, I was informed that the fuse blew a… Look up ODI 11711195 at NHTSA ↗
2026-02	1	None	ODI 11720408 I was driving my vehicle home after a nearby out of town errand. I was on US-95 between Potlatch ID and Moscow ID which is a very hilly, curvy 2-lane 60mph highway with little to no cell service. As I ascended my first big hill, my engine light came on flashing and the ride became noticeably bumpy. I could not call anyone for many miles yet, so I put on my safety hazards and continued driving, hoping to make it to town. With each hill my car became more unstable and seemed to be struggling to accelerate. Once I had cell service just outside of … Look up ODI 11720408 at NHTSA ↗
2026-03	5	None	ODI 11723299 I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-025). The manufacturer has admitted that these modules possess an internal weld defect that prevents the driver’s side airbag from deploying in the eve… Look up ODI 11723299 at NHTSA ↗ ODI 11723426 After the vehicle was parked on my driveway overnight, I started driving and i got this Steering warning lights Service power steering messages Multiple electronic systems glitching at the same time I had to stop in the middle of the street because the steering wheel was super hard. I was not able to turn any way. after a few minutes I turned off the vehicle and called the dealership to see if there was anything I could do. A temporary fix after restarting the car happened and I was able to take it nd have it looked at, but they wanted to charg… Look up ODI 11723426 at NHTSA ↗ ODI 11725776 · 75,700 mi The contact’s wife owns a 2021 Jeep Cherokee L. The contact was informed that the “Service 4WD” message was displayed. The vehicle was taken to the dealer to be diagnosed; however, the contact was not informed of which part had failed or needed to be replaced. The vehicle was not repaired because parts were not available to perform the repair. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 75,700. Look up ODI 11725776 at NHTSA ↗
2026-04	2	None	ODI 11728679 Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the deceleration began, there were no warning lights, alerts, or indications of any malfunction. The vehicle exhibited a significant loss of power, and it felt as t… Look up ODI 11728679 at NHTSA ↗ ODI 11732439 While stopped at a red light, the auto start/stop feature of the vehicle failed to re-start the car causing complete failure. My wife was the first vehicle at a the light in a busy intersection with a [XXX] old in the vehicle. The electronics of the vehicle completely failed causing complete shutdown and unable to restart. Vehicle was towed after blocking intersection for 30 minutes. This has happened before but not for total and complete failure. This failure caused a complete battery drain leading to the need for two new batteries. The ve… Look up ODI 11732439 at NHTSA ↗
2026-05	8	None	ODI 11735441 In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test the paddle shifters but will do that soon. Current software version says … Look up ODI 11735441 at NHTSA ↗ ODI 11735755 I brought my 2021 Jeep Grand Cherokee L to the dealership for its scheduled ~40,000 mile service. During that visit, I specifically reported that something felt off with the transmission/drivetrain. The dealership inspected the vehicle and stated that no issues were found. Approximately one week later, the vehicle experienced a sudden and severe drivetrain failure. While driving approximately 45 mph on a surface street and accelerating to cruising speed, the vehicle began shaking violently. There were loud mechanical noises from underneath th… Look up ODI 11735755 at NHTSA ↗ ODI 11737557 Passenger seat will always become inflated and will not deflate at times. The vehicle is shut down and seat is properly deflated, overnight it will return to inflated. This seems very unsafe for any passenger. Look up ODI 11737557 at NHTSA ↗
2026-06	3	None	ODI 11743798 This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these accidents..this feature is not safe..I feel like my life is in danger when it is on Look up ODI 11743798 at NHTSA ↗ ODI 11745614 · 57,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front passenger's seat lumbar system independently inflated and failed to deflate as intended. The contact stated that the excessive inflation caused the seat back pocket to fracture. Additionally, the contact stated that the failure was a safety hazard because of the air bags. The dealer was made aware of the failure, and an appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. T… Look up ODI 11745614 at NHTSA ↗ ODI 11746605 While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11746605 at NHTSA ↗
2026-07	2	None	ODI 11750457 I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arms and other components were replaced and the problem was not resolved Look up ODI 11750457 at NHTSA ↗ ODI 11751062 Power steering failed. It is currently at the dealership having the rack and pinion replaced. Look up ODI 11751062 at NHTSA ↗
2026-08	4	None	ODI 11756984 · 84,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 30 MPH, all the air bags inside the vehicle except the steering wheel air bag, inadvertently deployed, without the vehicle being involved in a crash. After the air bags deployment, the seat belts were no longer operating normally. There was no air bags warning light illuminated before the failure. The contact sustained neck and back injuries, and medical attention was needed. There was no Police report filed. The vehicle was taken to the residence. The vehicle … Look up ODI 11756984 at NHTSA ↗ ODI 11757008 A vehicle was purchased at McLarty Daniel Chrysler Bentonville, AR. The sales department had a third party install a non-oem windshield. Dealer attempted repairs, but the records show discrepancies of statements and record. The dealer ignored the instructions to recalibrate the windshield, though the receipt stated “elevated risk of collision” if not calibrated. The owner had on going issues that service should have connected to the windshield and calibration. The windshield of this vehicle has immense safety features that were ignored. The lia… Look up ODI 11757008 at NHTSA ↗ ODI 11758133 The hood will pop open while driving. There is a safety catch so it won't open all the way but it urges you to get off the road. This has happened 3 times to me already. The last time was 8/4/26. Look up ODI 11758133 at NHTSA ↗
2026-09	4	26V562000	ODI 11764770 My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light. I received no headlamp out or exterior lighting warning on the instrument panel. At exactly the same time that the headlamp failed, the vehicle's odometer began flashing. Diagnostic scanning identified fault codes B22204-87 and U1222-00. Disconnecting the battery did not restore the headlamp or correct the flashing odometer. I … Look up ODI 11764770 at NHTSA ↗ ODI 11765883 The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Look up ODI 11765883 at NHTSA ↗ ODI 11766615 · 123,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle fishtailed and then bounced. The contact had stopped driving the vehicle due to the safety concerns. The dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure… Look up ODI 11766615 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 12 complaints · 2023: 51 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	4	12
2023	3	7	51

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	73	0	0
2023	92	0	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Steering	Unknown Or Other	Forward Collision Avoidance: Warnings	Power Train	Suspension	Engine	Forward Collision Avoidance: Automatic Emergency Braking
Electrical System	—	6 ODI 11631019 The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗ ODI 11652230 Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work. Look up ODI 11652230 at NHTSA ↗ ODI 11691462 There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now. Look up ODI 11691462 at NHTSA ↗	3 ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11735441 In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test the paddle shifters but will do that soon. Current software version says … Look up ODI 11735441 at NHTSA ↗ ODI 11739246 THE PASSENGER DOOR DOES NOT ALERT WHEN OPENING OR CLOSE . THE TBM MODULE DOES NOT UPDATE CAUSING A FEE OF $198.95 Look up ODI 11739246 at NHTSA ↗	8 ODI 11636545 The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249 Look up ODI 11636545 at NHTSA ↗ ODI 11640275 Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable. Look up ODI 11640275 at NHTSA ↗ ODI 11652305 The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford … Look up ODI 11652305 at NHTSA ↗	4 ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗ ODI 11727878 At 78,800 my truck started experiencing "stuttering" trying to pick up speed like the transmission wouldn't shift into gear and the Uconnect stopped working simultaneously. Also seems to be burning through more oil. It happens every single time you take off from a stop until the vehicle finally shifts into gear, it's very scary and very dangerous when you're trying to merge onto a beltway and you can't pick up speed correctly. Look up ODI 11727878 at NHTSA ↗	2 ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗ ODI 11746605 While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11746605 at NHTSA ↗	2 ODI 11668070 My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered. I was forced to pay $175 for the same repair listed in the Z33 document (HVAC module flash, Labor Code 18-Z3-31-82), and this should have been covered. Stellantis is refusing reimbursement even though the issue and fix are identical. Look up ODI 11668070 at NHTSA ↗ ODI 11737943 My AC compressor and condenser have stopped working without any reason. The air conditioner does not work at all, it does not make the air cold and the heat in [XXX] is lethal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11737943 at NHTSA ↗	0
Steering	6 ODI 11631019 The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗ ODI 11652230 Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work. Look up ODI 11652230 at NHTSA ↗ ODI 11691462 There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now. Look up ODI 11691462 at NHTSA ↗	—	1 ODI 11766966 I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when the replacement parts would be in stock, and I have received no commu… Look up ODI 11766966 at NHTSA ↗	1 ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	0	5 ODI 11636121 · 41,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗ ODI 11746605 While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11746605 at NHTSA ↗ ODI 11750457 I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arms and other components were replaced and the problem was not resolved Look up ODI 11750457 at NHTSA ↗	1 ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	0
Unknown Or Other	3 ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11735441 In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test the paddle shifters but will do that soon. Current software version says … Look up ODI 11735441 at NHTSA ↗ ODI 11739246 THE PASSENGER DOOR DOES NOT ALERT WHEN OPENING OR CLOSE . THE TBM MODULE DOES NOT UPDATE CAUSING A FEE OF $198.95 Look up ODI 11739246 at NHTSA ↗	1 ODI 11766966 I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when the replacement parts would be in stock, and I have received no commu… Look up ODI 11766966 at NHTSA ↗	—	2 ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ ODI 11735441 In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test the paddle shifters but will do that soon. Current software version says … Look up ODI 11735441 at NHTSA ↗	2 ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11732439 While stopped at a red light, the auto start/stop feature of the vehicle failed to re-start the car causing complete failure. My wife was the first vehicle at a the light in a busy intersection with a [XXX] old in the vehicle. The electronics of the vehicle completely failed causing complete shutdown and unable to restart. Vehicle was towed after blocking intersection for 30 minutes. This has happened before but not for total and complete failure. This failure caused a complete battery drain leading to the need for two new batteries. The ve… Look up ODI 11732439 at NHTSA ↗	1 ODI 11766966 I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when the replacement parts would be in stock, and I have received no commu… Look up ODI 11766966 at NHTSA ↗	0	1 ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗
Forward Collision Avoidance: Warnings	8 ODI 11636545 The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249 Look up ODI 11636545 at NHTSA ↗ ODI 11640275 Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable. Look up ODI 11640275 at NHTSA ↗ ODI 11652305 The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford … Look up ODI 11652305 at NHTSA ↗	1 ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	2 ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ ODI 11735441 In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test the paddle shifters but will do that soon. Current software version says … Look up ODI 11735441 at NHTSA ↗	—	1 ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗	0	1 ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	2 ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗
Power Train	4 ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗ ODI 11727878 At 78,800 my truck started experiencing "stuttering" trying to pick up speed like the transmission wouldn't shift into gear and the Uconnect stopped working simultaneously. Also seems to be burning through more oil. It happens every single time you take off from a stop until the vehicle finally shifts into gear, it's very scary and very dangerous when you're trying to merge onto a beltway and you can't pick up speed correctly. Look up ODI 11727878 at NHTSA ↗	0	2 ODI 11659289 While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue. Look up ODI 11659289 at NHTSA ↗ ODI 11732439 While stopped at a red light, the auto start/stop feature of the vehicle failed to re-start the car causing complete failure. My wife was the first vehicle at a the light in a busy intersection with a [XXX] old in the vehicle. The electronics of the vehicle completely failed causing complete shutdown and unable to restart. Vehicle was towed after blocking intersection for 30 minutes. This has happened before but not for total and complete failure. This failure caused a complete battery drain leading to the need for two new batteries. The ve… Look up ODI 11732439 at NHTSA ↗	1 ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗	—	1 ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗	1 ODI 11684310 Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months … Look up ODI 11684310 at NHTSA ↗	2 ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗ ODI 11678672 · 93,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive sh… Look up ODI 11678672 at NHTSA ↗
Suspension	2 ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗ ODI 11746605 While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11746605 at NHTSA ↗	5 ODI 11636121 · 41,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗ ODI 11746605 While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11746605 at NHTSA ↗ ODI 11750457 I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arms and other components were replaced and the problem was not resolved Look up ODI 11750457 at NHTSA ↗	1 ODI 11766966 I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when the replacement parts would be in stock, and I have received no commu… Look up ODI 11766966 at NHTSA ↗	0	1 ODI 11700225 Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment. Look up ODI 11700225 at NHTSA ↗	—	0	0
Engine	2 ODI 11668070 My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered. I was forced to pay $175 for the same repair listed in the Z33 document (HVAC module flash, Labor Code 18-Z3-31-82), and this should have been covered. Stellantis is refusing reimbursement even though the issue and fix are identical. Look up ODI 11668070 at NHTSA ↗ ODI 11737943 My AC compressor and condenser have stopped working without any reason. The air conditioner does not work at all, it does not make the air cold and the heat in [XXX] is lethal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11737943 at NHTSA ↗	1 ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	0	1 ODI 11640099 December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗	1 ODI 11684310 Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months … Look up ODI 11684310 at NHTSA ↗	0	—	1 ODI 11668585 2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 secon… Look up ODI 11668585 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	0	0	1 ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗	2 ODI 11628989 The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗	2 ODI 11648245 While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗ ODI 11678672 · 93,000 mi The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive sh… Look up ODI 11678672 at NHTSA ↗	0	1 ODI 11668585 2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 secon… Look up ODI 11668585 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

21 mentions · 25.9% of complaints

Median mileage: 81,150 mi (4 usable records).

ODI 11628989

The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.

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ODI 11631889

Look up ODI 11631889 at NHTSA ↗

ODI 11636545

The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249

Look up ODI 11636545 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

12 mentions · 14.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11631019

Look up ODI 11631019 at NHTSA ↗

ODI 11631889

Look up ODI 11631889 at NHTSA ↗

ODI 11640099

December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and…

Look up ODI 11640099 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

5 mentions · 6.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11660650

Look up ODI 11660650 at NHTSA ↗

ODI 11667880

My Jeep over the last year has automatically put itself into park while I’m driving down the highway! I’ve had near miss accidents due to this. No warning lights, no signs something is wrong. It just either slams itself into park and locks up, then won’t turn off. The last times without warning my engine shuts off, my screen pops up saying put into park to start engine and the vehicle puts itself into park automatically. It’s happens fast to! I was swerved by other drivers each time. Jeep will do NOTHING about this! My power steering goes out …

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ODI 11673713

Look up ODI 11673713 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

2 mentions · 2.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11633555

Look up ODI 11633555 at NHTSA ↗

ODI 11732439

While stopped at a red light, the auto start/stop feature of the vehicle failed to re-start the car causing complete failure. My wife was the first vehicle at a the light in a busy intersection with a [XXX] old in the vehicle. The electronics of the vehicle completely failed causing complete shutdown and unable to restart. Vehicle was towed after blocking intersection for 30 minutes. This has happened before but not for total and complete failure. This failure caused a complete battery drain leading to the need for two new batteries. The ve…

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Matching rule

Brake response concerns

2 mentions · 2.5% of complaints

Median mileage: 93,000 mi (1 usable records).

ODI 11649365

Look up ODI 11649365 at NHTSA ↗

ODI 11678672 · 93,000 mi

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive sh…

Look up ODI 11678672 at NHTSA ↗

Matching rule

Hard or delayed shifting

2 mentions · 2.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11648245

Look up ODI 11648245 at NHTSA ↗

ODI 11700225

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.

Look up ODI 11700225 at NHTSA ↗

Matching rule