| Electrical System | 2733.3%ODI 11631019The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗ | 3141.9%ODI 11630862The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist. Look up ODI 11630862 at NHTSA ↗ | 2324.7%ODI 11641811Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatures, ranging from extremely hot to very cold. It also gets stuck in windshield defrost mode regardless of the selected setting. This has caused dangerous fogging of the windows, obstructing my vision while driving. Drivetrain: The vehicle shakes and … Look up ODI 11641811 at NHTSA ↗ | 1843.9%ODI 11632933On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system was engaged and I could not turn it off until I restarted the vehicle again. I have had my children with me and while I haven’t been in an accident yet, it puts us in grave danger. Look up ODI 11632933 at NHTSA ↗ | 1335.1%ODI 11696974Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what th… Look up ODI 11696974 at NHTSA ↗ | 14.3%ODI 11752160I was stuck on the Hot way for 45 minutes cause my car was heating up. It’s been in shop four times for heating up on the fourth time I took it in. I was stocked because my electrical started going out. The speedometer started just going around my electrical on my dash started going from heat to cold my seat controls then it started of the dash panel are going to ABS and going to different things showing the speedometer showing the mileage on the car it just started doing its own controls so and then my speedometer just called going fast and we… Look up ODI 11752160 at NHTSA ↗ |
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| Forward Collision Avoidance: Warnings | 1214.8%ODI 11628989The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ | 2939.2%ODI 11630862The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist. Look up ODI 11630862 at NHTSA ↗ | 66.5%ODI 11650303This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this to the shop and was just told they can not get it to " pop" up on the dash so aren't sure how to take care of it Look up ODI 11650303 at NHTSA ↗ | 37.3%ODI 11647728I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head light was continuously running which is why it needed servicing and here I am 2 weeks later with the exact same issue. Look up ODI 11647728 at NHTSA ↗ | 410.8%ODI 11706291The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to determine a root cause or affect a repair. On the last repair visit, they conducted a road test with their employee driving and the service and myself in the car. They could not get the FCW to function either, despite a call to the Jeep remote assista… Look up ODI 11706291 at NHTSA ↗ | 28.7%ODI 11754199Two issues- 1. When pulling out into traffic the engine/gas did not catch and we slowly creeped out across lanes before the gas took. This almost caused us to become t-boned by a passing car. When the gas took the car lurched forward fast which could have been another accident. 2. When driving with adaptive cruise control the forward collision warning fault light and service adaptive cruise control light kept turning on and off with a service needed message on the heads up display. This flashed on and off repeatedly causing driver distraction… Look up ODI 11754199 at NHTSA ↗ |
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| Suspension | 911.1%ODI 11636121 · 41,000 miThe contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was inclu… Look up ODI 11636121 at NHTSA ↗ | 68.1%ODI 11676634The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while diving at various speeds, there was an abnormally loud screeching sound while turning the steering wheel to the left or the right. The sound was intermittent at first but became a consistent failure over time. The failure also occurred while turning and while driving straight. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the driver’s side front suspension strut was leaking, and the lower control arm ball joints had failed and neede… Look up ODI 11676634 at NHTSA ↗ | 3638.7%ODI 11630878This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts. If they disconnect the electrical plug of the motor mounts all the noises are gone. Consequently, they proceeded to replace the left front motor mount but unfortunately the noise is still there and concluded that there is no fix available right n… Look up ODI 11630878 at NHTSA ↗ | 24.9%ODI 117312612024 Jeep Grand Cherokee L Summit Reserve was parked before a snow / ice storm and when we went to drive it 5 days later, after the storm, it would not move and made a loud explosion noise when I pressed the accelerator. I immediately turned the Jeep off and went to look underneath to see if I could see what happened. The rear brake pads and calipers were blown off, along with a bunch of broken parts and the air ride suspension was at its fully extended height. It's been to 2 Jeep dealers who can not explain what happened and Jeep says there… Look up ODI 11731261 at NHTSA ↗ | 12.7%ODI 11740819A trailer hitch was contracted as part of the vehicle purchase on December 20, 2025, and was physically installed by Southern Chrysler Dodge Jeep Ram in January 2026 as a fulfillment of that purchase contract. This installation was performed by Stellantis's own authorized dealer technicians. The vehicle has been configured and warranted for towing use since January 2026 , an explicitly marketed capability of this vehicle platform. A trip was scheduled for May 18, 2026 to tow a 12-foot rigid inflatable boat (yacht tender) weighing approximately… Look up ODI 11740819 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Unknown Or Other | 1417.3%ODI 11628989The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ | 1013.5%ODI 11649165The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it. Look up ODI 11649165 at NHTSA ↗ | 88.6%ODI 11664019To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days after coming out the shop. both the seat and mirror has been repaired two times each. I want to know are you guys having issues with these particular vehicle seats and mirror. I cant keep having to pay for the repairs, please let me know what I need… Look up ODI 11664019 at NHTSA ↗ | 12.4%ODI 11670032Battery going dead when vehicle is parked Infotainment system freezing Look up ODI 11670032 at NHTSA ↗ | 1643.2%ODI 11661078We leased this car in April of 2025. When we got the car it had a strong smell like gasoline. The dealer said it would go away in a few days. The smell only got worse, so the dealer picked it up to “clean it” He returned the car 2 days later in which the gas smell was even worse and made me dizzy/nauseous. The dealer took it back for a more involved “cleaning” and it’s been over 2 weeks now. The dealer cannot tell us what’s wrong with the car and why it smells like gasoline, they are stating they are waiting on new parts for the car (such as c… Look up ODI 11661078 at NHTSA ↗ | 521.7%ODI 11752766While driving from Tampa to Miramar Beach, Florida, the vehicle operated normally on the highway. However, shortly after exiting the highway and driving in slow traffic, the engine temperature gauge suddenly rose into the red zone, and the air conditioning automatically shut off. I immediately pulled over and allowed the vehicle to cool. The engine temperature returned to normal, and after the engine cooled completely, I found that the coolant reservoir level was only slightly below the MIN mark. There are no visible coolant leaks, no check en… Look up ODI 11752766 at NHTSA ↗ |
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| Engine | 89.9%ODI 11640099December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and… Look up ODI 11640099 at NHTSA ↗ | 68.1%ODI 11691587 · 95,000 miThe contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 55 MPH, the check engine warning light started flashing. The engine was misfiring, and the vehicle lost motive power. The vehicle was taken to the local dealer, where it was diagnosed with a misfire in cylinder #5; and two cam shafts were replaced. The contact stated that the metal cam shafts were worn. The dealer expressed that the metal used in manufacturing the cam shafts was too soft. The vehicle was repaired, but the failure recu… Look up ODI 11691587 at NHTSA ↗ | 66.5%ODI 11630878This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts. If they disconnect the electrical plug of the motor mounts all the noises are gone. Consequently, they proceeded to replace the left front motor mount but unfortunately the noise is still there and concluded that there is no fix available right n… Look up ODI 11630878 at NHTSA ↗ | 819.5%ODI 11637427This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple error messages : "Service Transmission Continue in D don't shift or turn off vehicle until you reach a desired location as you may not be able to shift again" "Service Electronic Stability Control" "Auto Park Disabled" "Vehicle not in Park" every fe… Look up ODI 11637427 at NHTSA ↗ | 718.9%ODI 11714112I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I did that the car would not turn on. Called SOS and Assist. We had Roadside coming 45 min later.There was a high pitched sound coming from the engine … Look up ODI 11714112 at NHTSA ↗ | 1878.3%ODI 11737567I purchased a brand new 2026 Jeep Grand Cherokee L Summit in April 2026. At approximately 1,205 miles, while traveling with my wife and [XXX] child in [XXX] , the vehicle suddenly developed a flashing check engine light and severe engine misfire condition. The engine began shaking violently, idling rough, and lost smooth drivability during operation. I scanned the vehicle using an OBD-II scanner and the PCM stored diagnostic trouble code P0302, indicating a cylinder #2 misfire. Due to concern for vehicle safety and possible engine damage, th… Look up ODI 11737567 at NHTSA ↗ |
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| Forward Collision Avoidance: Automatic Emergency Braking | 67.4%ODI 11628989The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light. Look up ODI 11628989 at NHTSA ↗ | 1520.3%ODI 11647847See attached document for complaint Look up ODI 11647847 at NHTSA ↗ | 99.7%ODI 11665371My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that says Auto Emergency Braking (AEB) limited functionality service required. This has happened multiple times and the dealership has no clue how to fix the issue. This is a safety hazard to not only me, my unborn baby and my family, but also to others on… Look up ODI 11665371 at NHTSA ↗ | 717.1%ODI 11647728I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head light was continuously running which is why it needed servicing and here I am 2 weeks later with the exact same issue. Look up ODI 11647728 at NHTSA ↗ | 616.2%ODI 11679471While driving on the Belt Parkway towards Coney Island in stop-and-go traffic at approximately 25–35 mph, the vehicle in front slowed and came to a stop. The distance to the vehicle ahead was more than two car lengths. The brake pedal was fully depressed, but the vehicle did not decelerate adequately to come to a complete stop. The driver's record is clear of any car accident All forward collision warning alerts were sounding, but the ABS and automatic emergency braking (AEB) did not activate. There was no tire screech or pulsation from the bra… Look up ODI 11679471 at NHTSA ↗ | 417.4%ODI 11754199Two issues- 1. When pulling out into traffic the engine/gas did not catch and we slowly creeped out across lanes before the gas took. This almost caused us to become t-boned by a passing car. When the gas took the car lurched forward fast which could have been another accident. 2. When driving with adaptive cruise control the forward collision warning fault light and service adaptive cruise control light kept turning on and off with a service needed message on the heads up display. This flashed on and off repeatedly causing driver distraction… Look up ODI 11754199 at NHTSA ↗ |
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| Power Train | 1214.8%ODI 11648245While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti… Look up ODI 11648245 at NHTSA ↗ | 912.2%ODI 11698581Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall. Look up ODI 11698581 at NHTSA ↗ | 44.3%ODI 11630878This vehicle has been making a noise in the front left side since new (day one). The vehicle has been taken to the dealership about 10 times in attempt to fix this issue. During the last service, the dealership performed multiple tests and concluded that the noise source is the engine motor mounts. If they disconnect the electrical plug of the motor mounts all the noises are gone. Consequently, they proceeded to replace the left front motor mount but unfortunately the noise is still there and concluded that there is no fix available right n… Look up ODI 11630878 at NHTSA ↗ | 49.8%ODI 11632933On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system was engaged and I could not turn it off until I restarted the vehicle again. I have had my children with me and while I haven’t been in an accident yet, it puts us in grave danger. Look up ODI 11632933 at NHTSA ↗ | 821.6%ODI 11696974Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what th… Look up ODI 11696974 at NHTSA ↗ | 626.1%ODI 11737567I purchased a brand new 2026 Jeep Grand Cherokee L Summit in April 2026. At approximately 1,205 miles, while traveling with my wife and [XXX] child in [XXX] , the vehicle suddenly developed a flashing check engine light and severe engine misfire condition. The engine began shaking violently, idling rough, and lost smooth drivability during operation. I scanned the vehicle using an OBD-II scanner and the PCM stored diagnostic trouble code P0302, indicating a cylinder #2 misfire. Due to concern for vehicle safety and possible engine damage, th… Look up ODI 11737567 at NHTSA ↗ |
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| Steering | 1721.0%ODI 11631019The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident. Look up ODI 11631019 at NHTSA ↗ | 45.4%ODI 11655895June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cle… Look up ODI 11655895 at NHTSA ↗ | 66.5%ODI 11655034Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I don't want to lose control at highway speed. Jeep dealers just repeat the manual's instructions, but it doesn't solve anything. Look up ODI 11655034 at NHTSA ↗ | 12.4%ODI 11724070In July 2025 with only 15,330 miles, I was driving my vehicle leaving a parking lot and I suddenly lost power steering assist in my vehicle. Power Steering light, check engine light, traction control light, and sensor light all illuminated, my odometer began flashing and a message on the screen stating " Service Electronic Stability Control". I safely pulled over and had my car towed to a dealership where they diagnosed an EPS C2 connector was corroded and did not have dielectric grease from the factory. The sensor was cleaned and greased and r… Look up ODI 11724070 at NHTSA ↗ | 38.1%ODI 11670505 · 3,000 miThe contact owns a 2025 Jeep Grand Cherokee L. The contact stated while driving 65 MPH, the buttons on the steering wheel failed to operate as intended. The contact stated that while at a gas station, attempting to start the vehicle and depressing the brake pedal, the ABS failure warning light illuminated. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the ABS needed to be replaced. The ABS was replaced, and instrument panel was replaced, and the vehicle was repaire… Look up ODI 11670505 at NHTSA ↗ | 00.0%No examples available for this selection. |
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