Auto Recall Watch
U.S. public vehicle records

1997 Jeep GRAND CHEROKEE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

991 owner complaints analyzed

5 distinct recall campaigns

118,000 mi median reported failure mileage

Scope: 1997 model year. Data updated: . 199 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch is the most frequently named component, appearing in 112 of 991 complaints (11.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior16917.1%
Fuel system concerns878.8%
Engine operation868.7%
Transmission and shifting787.9%
Steering behavior535.3%
Electrical and battery issues282.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch
112
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
78
Fuel System, Gasoline:Storage:Tank Assembly
77
Fuel System, Other
76
Power Train:Automatic Transmission
52
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
52
Fuel/Propulsion System
46
Fuel System, Other:Storage:Fuel Gauge System
44
Component breakdown data
CategoryCount
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch112
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor78
Fuel System, Gasoline:Storage:Tank Assembly77
Fuel System, Other76
Power Train:Automatic Transmission52
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip52
Fuel/Propulsion System46
Fuel System, Other:Storage:Fuel Gauge System44

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch: 112; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 78; Fuel System, Gasoline:Storage:Tank Assembly: 77; Fuel System, Other: 76; Power Train:Automatic Transmission: 52; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 52; Fuel/Propulsion System: 46; Fuel System, Other:Storage:Fuel Gauge System: 44

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
8
50,000 to 74,999
23
75,000 to 99,999
33
100,000 to 149,999
71
150,000 and above
57
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9998
50,000 to 74,99923
75,000 to 99,99933
100,000 to 149,99971
150,000 and above57

Under 25,000: 7; 25,000 to 49,999: 8; 50,000 to 74,999: 23; 75,000 to 99,999: 33; 100,000 to 149,999: 71; 150,000 and above: 57

100,000 to 149,999 miles has the most reports with usable mileage (71). 792 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1996
2
1997
87
1998
71
1999
104
2000
115
2001
223
2002
89
2003
59
2004
22
2005
18
2006
15
2007
9
2008
14
2009
10
2010
17
2011
11
2012
11
2013
12
2014
44
2015
40
2016
4
2017
8
2018
1
2019
3
2020
1
2024
1
Complaints over time data
CategoryCount
19962
199787
199871
1999104
2000115
2001223
200289
200359
200422
200518
200615
20079
200814
200910
201017
201111
201211
201312
201444
201540
20164
20178
20181
20193
20201
20241

1996: 2; 1997: 87; 1998: 71; 1999: 104; 2000: 115; 2001: 223; 2002: 89; 2003: 59; 2004: 22; 2005: 18; 2006: 15; 2007: 9; 2008: 14; 2009: 10; 2010: 17; 2011: 11; 2012: 11; 2013: 12; 2014: 44; 2015: 40; 2016: 4; 2017: 8; 2018: 1; 2019: 3; 2020: 1; 2024: 1

Pattern summary

Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch leads the component reports. Braking behavior appears in 169 complaint narratives. Fuel system concerns appears in 87 complaint narratives. Engine operation appears in 86 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10004727 · 2003-01-22 (January 22, 2003)

PROBLEMS WITH FRONT BRAKES GRINDING. NAR 1/22/2003 THE CONSUMER HAD PROBLEMS STOPPING. THE PROBLEM WAS DIAGNOSED AS 2 BAD FRONT BRAKE DISC ROTORS AND 2 BAD FRONT BRAKE CALIPERS. WHEN THE CONSUMER DID SOME RESEARCH, HE DISCOVERED DAIMLER CHRYSLER HAD ISSUED A RECALL AND NOW THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

Owner-reported narrative. Look up ODI 10004727 at NHTSA ↗

Owner report 10011927 · 2003-03-17 (March 17, 2003)

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, CONSEQUENTLY, THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB

Owner-reported narrative. 82,000 miles reported. Look up ODI 10011927 at NHTSA ↗

Owner report 10004915 · 2003-01-29 (January 29, 2003)

AFTER SEVERAL MONTHS I HAVE DISCOVERED THAT THERE WERE THREE (3) RECALLS FOR A DEFECT FUEL GAUGE/FUEL PUMP. NHTSA CAMPAIGN # 97V194000, NHTSA CAMPAIGN # 97V194001 AND NHTSA CAMPAIGN # 97V194002. CHRYSLER CLAIMS THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I HAVE A 1967 JEEP GRAND CHEROKEE LOREDO. VIN #[XXX] REPAIRS COST $641.56 I FEEL THAT THIS AMOUNT SHOULD BE REIMBURSED TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. 67,798 miles reported. Look up ODI 10004915 at NHTSA ↗

Owner report 10005901 · 2003-01-29 (January 29, 2003)

GAS GAUGE DIDN'T PROPERLY INDICATE VEHICLE'S FUEL LEVEL. THREE DEALERS DIAGNOSED DEFECT AS THE FUEL SENDING UNIT LOCATED WITHIN THE FUEL TANK. RELATED RECALL 97V194000. CONSUMER'S V.I.N. WAS NOT INCLUDED. PH

Owner-reported narrative. 58,000 miles reported. Look up ODI 10005901 at NHTSA ↗

Owner report 10002323 · 2003-01-08 (January 8, 2003)

CONSUMER STATES THAT VEHICLE'S FUEL GAUGE DOESN'T READ CORRECTLY AND STALLS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

Owner-reported narrative. 115,057 miles reported. Look up ODI 10002323 at NHTSA ↗

Owner report 10025565 · 2003-07-07 (July 7, 2003)

FUEL PUMP FAILURE. CAUSES LOSS OF POWER OR STALL OUT DURING ACCELERATION FOR PASSING, OR WHILE CLIMBING STEEP GRADES. OCCURS AFTER VEHICLE WARM-UP, WITH LOW FUEL TANK (LESS THAN HALF TANK), AND OFTEN WHILE MAKING A TURN.*AK

Owner-reported narrative. 112,000 miles reported. Look up ODI 10025565 at NHTSA ↗

Owner report 10002251 · 2003-01-07 (January 7, 2003)

TRANSMISSION FLUID LEAKED FROM THE COOLER HOSE WHICH CAUSED THE VEHICLE TO SMOKE. TS SCC

Owner-reported narrative. 55,245 miles reported. Look up ODI 10002251 at NHTSA ↗

Owner report 10007709 · 2003-02-18 (February 18, 2003)

I AM HAVING PROBLEMS WITH MY 1997 JEEP GRAND CHEROKEE,I HAVE READ SEVERAL OTHER OWNERS ,THAT ARE HAVING THE SAME PROBLEMS WITH COLD WEATHER SHIFTING OF THE TRANSMISSION AND ALSO GROWLING IN REAR END WHEN BACKING.HOWEVER I AM CONVINCE THAT THIS IS A COMPANY DEFAULT.PLEASE CONTACT ME AS SOON AS POSSIBLE .

Owner-reported narrative. 95,000 miles reported. Look up ODI 10007709 at NHTSA ↗

Owner report 10007192 · 2003-02-26 (February 26, 2003)

THE BOLT IN THE STEERING GEAR BOX FELL OUT WHILE DRIVING.*AK *JB

Owner-reported narrative. Look up ODI 10007192 at NHTSA ↗

Owner report 10036940 · 2003-08-31 (August 31, 2003)

VEHICLE DRIVEN AT 60-65MPH ON FREEWAY, HIT SEVERAL BUMPS IN ROAD. VEHICLE FRONT RIGHT END BEGAN SHAKING LIKE HAD A BLOWN OUT TIRE. TOOK VEHICLE TO DEALERSHIP, CHECKED OUT, TOLD STEERING DAMPNER NEEDED REPLACED. REPLACED DAMPNER. DROVE 20 MILES, SAME PROBLEM OCCURRED. *AK

Owner-reported narrative. 121,668 miles reported. Look up ODI 10036940 at NHTSA ↗

Owner report 10024710 · 2003-08-01 (August 1, 2003)

THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE. THE CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM. HOWEVER, THE VEHICLE WAS NOT RECALLED DUE TO THE VEHICLE IDENTIFICATION NUMBER. *AK *TS

Owner-reported narrative. Look up ODI 10024710 at NHTSA ↗

Owner report 10110355 · 2005-02-11 (February 11, 2005)

1. THERE WERE NO INDICATIONS THAT LED TO A SPONTANEOUS FIRE IN MY AUTOMOBILE (JEEP) 2) IT WAS DETERMINED BY THE FIRE DEPARTMENT AND CONFIRMED BY THE INSURANCE INVESTIGATOR THAT THE FIRE WAS CAUSED BY A SHORT IN THE WIRING. *JB

Owner-reported narrative. 140,000 miles reported. Look up ODI 10110355 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

991 unique complaints in this selection. Analysis snapshot: 2026-10-01.

20.1%Usable mileage199 / 991 records
84.1%Valid incident date833 / 991 records
100.0%Valid filing date991 / 991 records
84.1%Ordered incident and filing dates833 / 991 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
80549.0%
ODI 10469611 · 1,000 mi

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

Look up ODI 10469611 at NHTSA ↗

36845.9%
ODI 10474349 · 80 mi

2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BA…

Look up ODI 10474349 at NHTSA ↗

45819.3%
ODI 10512556 · 29 mi

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE EXACT CAUSE OF THE FAILURE WAS UNKNOWN HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 29. THE CURRENT MILEAGE WAS 233.

Look up ODI 10512556 at NHTSA ↗

13810.1%
ODI 10693060 · 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT NO LONGER DRIVES THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Look up ODI 10693060 at NHTSA ↗

5919.0%
ODI 10872738 · 3,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Look up ODI 10872738 at NHTSA ↗

8723.9%
ODI 10995144 · 1,000 mi

2017 GRAND CHEROKEE SUMMIT HAS A "GREMLIN" IN THAT THE POWER PASSENGER REAR WINDOW, AND POWER LIFTGATE WILL OPEN ON THEIR OWN AND ONE DOESN'T KNOW WHEN IT WILL HAPPEN, AND THIS HAS HAPPENED MORE THAN ONCE WITH REAR WINDOW. ALSO, LANE ASSIST IS NOW MALFUNCTIONING. DEALER CAN NOT VERIFY PROBLEMS EVEN WITH ASSISTANCE FROM JEEP ENGINEERING,

Look up ODI 10995144 at NHTSA ↗

33138.8%
ODI 11053802 · 590 mi

DASH AND RADIO SHUT OFF WHILE DRIVING ON THE FREEWAY

Look up ODI 11053802 at NHTSA ↗

8122.0%
ODI 11187361 · 8,500 mi

CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.

Look up ODI 11187361 at NHTSA ↗

7029.4%
ODI 11306701 · 298 mi

TL* THE CONTACT OWNS A 2020 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, HEAT WOULD EXIT THE VENTS WHEN USING THE AIR CONDITIONAL. THE CONTACT STATED HE HAD TO OPEN THE WINDOWS FOR 10-15 MINUTES TO BE ABLE TO ENTER THE VEHICLE, DUE TO THE EXTREME HEAT INSIDE THE CAB. THE CONTACT WAS CONCERN THAT THE FAILURE WOULD OCCUR WHEN EXTREME HOT CLIMATE WEATHER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER VICTORY CHRYSLER DODGE JEEP RAM LOCATED AT 45 NABER DR, SHALLOTTE, NC 28…

Look up ODI 11306701 at NHTSA ↗

11127.5%
ODI 11413752 · 121 mi

I WAS DRIVING MY NEW GRAND CHEROKEE WITH 121 MILES ON THE ODOMETER. AS I WAS MOVING FORWARD WITH THE VEHICLE IN DRIVE AND WAS ATTEMPTING TO TURN AROUND TO- RE-ENTER A HIGHWAY THE ENGINE STOPPED. I IMMEDIATELY PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES WITH NO LUCK. THE VEHICLE WAS STUCK IN PARK WITH THE WHEELS TURNED TO THE LEFT. THE REST OF THE ELECTRONICS WORKED BUT THE THE VEHICLE LOCKED IN PARK IT COULD NOT BE MOVED. THIS REPRESENTS AN EXTREME HAZARD TO THE MOTORING PUBLIC AS IF I HAD GONE 10 FEET FURTHE…

Look up ODI 11413752 at NHTSA ↗

12849.0%
ODI 11527849

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me…

Look up ODI 11527849 at NHTSA ↗

17645.6%
ODI 11490786 · 311 mi

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact put out the smoke with her hand and sustained a burned finger. The contact did not seek medical assistance. The vehicle was towed to the dealer. The manufacturer was notified of the failure and sent out a fire inspector who diagnosed the vehicle but…

Look up ODI 11490786 at NHTSA ↗

11045.5%
ODI 11573849

Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to start the Jeep. Gear shifter moving when vehicle is dead. Dealer is working on vehicle again and I have been without it for a total of approximately 24 days since I purchased in November 2023.

Look up ODI 11573849 at NHTSA ↗

3040.5%
ODI 11654077

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watc…

Look up ODI 11654077 at NHTSA ↗

313.6%
ODI 11753837 · 10 mi

The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond. The vehicle was turned off and restarted and responded as intended upon shifting into drive(D). No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a loss of battery communication with the computer due to a…

Look up ODI 11753837 at NHTSA ↗

Engine
28417.3%
ODI 10459178 · 1,000 mi

BACKING OUR BOAT INTO DRIVEWAY, CAR HAD BEEN RUNNING ABOUT 20 MINUTES AND ENGINE UNDER HOOD STARTED SMOKING, FLUID THEN DRIPPED TO DRIVEWAY AND CAUGHT FIRE, EXTENDED INTO FULL ENGINE COMPARTMENT ENGINE ENTIRELY DESTROYED. *TT ...UPDATED 07/19/12 *BF CHRYSLER AGREED TO REPLACE THE VEHICLE UNDER WARRANTY. UPDATED 07/19/12

Look up ODI 10459178 at NHTSA ↗

10613.2%
ODI 10506010 · 1,247 mi

JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT ALMOST 7000. THE JEEP KEPT ON WANTING TO GO FAST. I PUT IT IN NEUTRAL AND IT SHIFTED HARD INTO NEUTRAL. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON AND STAYED RED UNTIL I PULLED OVER AND SHUT THE CAR OFF. IT DOESN'T EVEN HAVE 1500 MILES YET! THIS IS THE THIRD TIME THIS HAS HAPPENED. …

Look up ODI 10506010 at NHTSA ↗

40817.2%
ODI 10511545 · 810 mi

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDA…

Look up ODI 10511545 at NHTSA ↗

20114.8%
ODI 10694727 · 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR LIGHTS ON THE DASH AND DOORS BLINKED ON AND OFF SEVERAL TIMES. I CONTACTED THE DEALERSHIP THAT DAY BUT WAS NOT ABLE TO GET AN APPOINTMENT RIGHT AWAY. FOUR DAYS AFTER THIS ALL STARTED I WAS DRIVING THE VEHICLE GOING ABOUT 40 MPH AND SLOWED DOWN TO ABOU…

Look up ODI 10694727 at NHTSA ↗

7624.5%
ODI 10889289 · 500 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

Look up ODI 10889289 at NHTSA ↗

10228.0%
ODI 11021358 · 750 mi

WE WERE SOLD A RUSTED BRAND NEW CAR BY HUFFINES JEEP DEALERSHIP IN LEWISVILLE, TX. WE IDENTIFIED THE RUST IN THE CAR WITHIN 3 WEEKS ( AND LESS THAN 700 MILES) AND TOOK IT BACK TO THE DEALERSHIP AND THEY DENIED HELPING US OUT AND REFUSED TO REPLACE THE CAR FOR US AND THE ONLY OPTION THEY PROVIDED US WAS " WE WILL FIX THE CAR AND YOU TAKE IT BACK" . WE HAVE ESCALATED THE CASE TO "FCA NORTH AMERICA" AND THEY ARE CURRENTLY INVESTIGATING THE CASE . HOWEVER WE ARE AFRAID THAT SINCE THE DEALERSHIPS HAVE A RAPO ESTABLISHED WITH THE COMPANY THEY MIGHT …

Look up ODI 11021358 at NHTSA ↗

12414.5%
ODI 11080759 · 300 mi

I DROVE THIS VEHICLE TO WORK AND PARKED IT IN A PARKING STRUCTURE AT 8:00 IN THE MORNING. BY 4:00 IN THE AFTERNOON, THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE SAT ALL DAY IN THE STRUCTURE. UNKNOWN AS TO WHY IT CAUGHT FIRE, BUT THE FIRE ORIGINATED SOMEWHERE IN THE ENGINE COMPARTMENT. I TOOK DELIVERY OF THIS VEHICLE 8 DAYS BEFORE THIS HAPPENED AND IT ONLY HAD APPROXIMATELY 300 MILES ON IT. *TT *JS *DT *JB

Look up ODI 11080759 at NHTSA ↗

6417.4%
ODI 11207964 · 9,700 mi

VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES OVER ABOUT 5 MINUTES BEFORE VEHICLE WOLD OPERATE NORMALLY AGAIN.

Look up ODI 11207964 at NHTSA ↗

5021.0%
ODI 11297610 · 350 mi

WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.

Look up ODI 11297610 at NHTSA ↗

6014.9%
ODI 11376781

MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

Look up ODI 11376781 at NHTSA ↗

4918.8%
ODI 11579080

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed …

Look up ODI 11579080 at NHTSA ↗

8321.5%
ODI 11503558 · 197 mi

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where the ECM was reset; however, while driving the failure recurred and the vehicle stalled. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 197.

Look up ODI 11503558 at NHTSA ↗

10342.6%
ODI 11573849

Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to start the Jeep. Gear shifter moving when vehicle is dead. Dealer is working on vehicle again and I have been without it for a total of approximately 24 days since I purchased in November 2023.

Look up ODI 11573849 at NHTSA ↗

2128.4%
ODI 11663539

I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…

Look up ODI 11663539 at NHTSA ↗

1463.6%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Power Train
996.0%
ODI 10445037 · 1,640 mi

PREPARING TO BACK FROM MY GARAGE, I STEPPED ON THE BRAKE AND PLACED THE SELECTOR IN REVERSE. DESPITE MY HOLDING FIRMLY ON THE BRAKE, THE JEEP GRAND CHEROKEE MOVED BACKWARDS AS IF SLIDING ON ICE. IT COLLIDED, AT A SLOW SPEED, WITH A CAR PARKED OPPOSITE ON THE DRIVEWAY. WHILE CONTINUING TO APPLY THE BRAKE, I MOVED THE SELECTOR INTO DRIVE IN ORDER TO PULL FORWARD AWAY FROM THE OTHER VEHICLE. THE JEEP LUNGED FORWARD WITH THE FRONT TIRES REMAINING STATIONARY AND SLIDING ALONG THE GROUND. THE VEHICLE CRASHED INTO THE STONE COLUMN BETWEEN THE TWO…

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536.6%
ODI 10513297 · 4,015 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND SHOOK ABNORMALLY. THE CONTACT ALSO STATED THAT THE SERVICE FOUR-WHEEL DRIVE, ELECTRIC STABILITY CONTROL AND THE ELECTRONIC WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PERFORMANCE CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …

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46819.7%
ODI 10520129 · 300 mi

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.

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34825.6%
ODI 10664189 · 174 mi

THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR

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7724.8%
ODI 10824042 · 2,900 mi

THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS

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8723.9%
ODI 10949989 · 300 mi

I STOPPED ON MY DRIVEWAY WHICH IS AT ABOUT A 20 DEGREE ANGLE. PLACED THE VEHICLE IN PARK AND LEFT THE ENGINE RUNNING. I DID NOT APPLY THE PARKING BRAKE. I EXITED THE VEHICLE IN ORDER TO CHANGE DRIVERS AND LEFT THE DOOR OPEN. THE VEHICLE STARTED TO ROLL BACKWARDS SLOWLY. I JUMPED IN AND HIT THE BRAKES. I CONFIRMED VEHICLE SHIFT SELECTOR WAS IN PARK. I REPEATED THE SAME THING THE NEXT DAY TO TEST THIS BUT OF COURSE I STAYED IN THE VEHICLE WITH THE DOOR SHUT AND THE SAME THING HAPPENED. I PULLED UP TO THE SAME SPOT, WITH THE ENGINE RUNNING AND PU…

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728.4%
ODI 11075571

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE …

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4612.5%
ODI 11184392 · 1,300 mi

ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTROL SHIFT IS EVEN WORSE THAN BEFORE. JERKY AND ALMOST DEAD DROP IN TRANSMISSION ON BRAND NEW VEHICLE IS HARD TO BELIEVE. LIKE TO SEE TSB REPORT. 20 PLUS YEARS AUTO MECHANIC MYSELF.DEALER DID EXPERIENCE THE TROUBLE I HAVE WITH VEHICLE. IN A ONE MILE ROA…

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3916.4%
ODI 11297610 · 350 mi

WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.

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5814.4%
ODI 11399189 · 119 mi

JUST GOT A BRAND NEW 2021 JEEP GRAND CHEROKEE LIMITED X FOR LEASE TWO DAYS LATER NOTICED THE TRANSMISSION IS STALLING ENGINE IS STALLING THERE IS NO POWER WHEN I HIT THE GAS THE CAR DOESN'T GO. IT HAPPENED IN MOTION ON THE STREET.

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3613.8%
ODI 11527849

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me…

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389.8%
ODI 11514584

1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce noise and vehicle will shift/skip-jump of the pavement. Safety hazard and can/will cause driver to loose control.

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2912.0%
ODI 11615231

I was driving at 65 mph on highway when warning screen came on ""Service Transmission Continue in D. Do not shift or turn engine off until you reach a desired location. You may not be able to shift again until serviced". Then warnings came up that each of the safety systems are disabled (lane assist, front collision, etc.). I was only a few miles from next. I slowed when exiting, car would not increase power when I tried to merge onto road, had to ride on shoulder to safe place to park. I put car in park, tried to shut it off, but it woul…

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1114.9%
ODI 11673278

I am unsure of what the complete issue is at this point. I have taken my car into two different dealerships multiple times and everybody keeps sending me back saying it’s running as it was designed. However, the things that’s experiencing it was not experiencing when I bought it, I would not have bought it And the list goes on. Has a random hesitation in the transmission. It revs way too high when shifting, it doesn’t downshift properly it doesn’t shift properly. There has been a groaning in the vehicle basically since day, one when downshiftin…

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836.4%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Unknown Or Other
1207.3%
ODI 10637749 · 30,000 mi

FUEL PUMP CONTINUES TO RUN AFTER CAR SHUT OFF. RESULT IS A DEAD BATTERY AND MY CAR IN THE SHOP. *TR

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587.2%
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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27111.4%
ODI 10507288 · 100 mi

WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. THIS IS A RECORDING OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=JU1LSZLIEFO. *TR

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19214.1%
ODI 10744217 · 3,000 mi

NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TURN OFF YOUR SECURITY SOFTWARE ON YOUR COMPUTER TO DOWN LOAD, AND THEN THE STEPS FOR UPLADING TO THE VHEICAL ARE INSANE.

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3110.0%
ODI 10881708

I PURCHASED A NEW JEEP CHEROKEE SUMMIT VIN # [XXX] , BE ADVISED THE CAR CANNOT BE REGISTERED, AND IS IN RECALL . THE DEALERSHIP STOPPED RETURNING PHONE CALLS ,AND CANNOT BE REACHED . I BELIEVE THERE IS SOME TYPE OF FRAUD ONGOING, IF THIS CANNOT BE RECTIFIED IMMEDIATELY , I AM LEFT WITH NO OTHER RECOURSE THAN TO NOTIFY THE POLICE , AND GET MY ATTORNEY'S INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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7620.9%
ODI 11016430 · 5,500 mi

I HAVE EXPERIENCED NUMEROUS INSTANCES OF THE VEHICLE REMAINING IN RUN MODE AFTER I PUSH THE STOP BUTTON TO SHUT IT DOWN. THIS ONLY OCCURS WHEN THE ESS (ENGINE STOP/START) IS ENABLED. MY INITIAL BELIEF WAS THAT THE ESS WAS RESTARTING THE VEHICLE. UPON FURTHER OBSERVATION, I NOW BELIEVE THAT THE VEHICLE IS IGNORING THE STOP BUTTON INPUT. I REALIZED THAT THIS IS A SAFETY ISSUE WHEN THE VEHICLE FAILED TO SHUT DOWN AT A GAS STATION AND I REFUELED WITH THE ENGINE RUNNING. I FAILED TO REALIZE THAT THE VEHICLE HAD NOT SHUT DOWN DUE TO EXCESSIVE N…

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26731.3%
ODI 11072268

DISPLAY DASH SCREEN SHUTS OFF AND ON APPX EVERY 30 SECONDS, REBOOTS, AND OVERHEATS, DRIVING OR STATIONARY.

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7720.9%
ODI 11185518

DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MINUTES. THIS IS SO AGAINST THE SAFETY BECAUSE THE MAIN CORE CONTROLLING UNIT OF THE CAR IS OF NO USE DUE TO THIS PROBLEM. THERE IS NO DEFINITE SOLUTION AND ANSWER BY THE DEALERSHIP, SERVICE BRANCH, UNCONNECT CUSTOMER CARE AND STAR TICKET SYSTEM. THE CA…

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6326.5%
ODI 11287558 · 500 mi

I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WITH ONLY 500 MILES DRIVEN, AND IT WAS EQUIPPED WITH A COMPLETE SAFETY PACKAGE THAT SHOULD HAVE AUTOMATICALLY STOPPED IT BEFORE AN IMPENDING IMPACT BUT IT DID NOT DO SO. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE AND IT FELT LIKE A NIGHTMARE.

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5513.6%
ODI 11395797 · 486 mi

I STOPPED ON A SLIGHT FORWARD FACING HILL, PUT THE CAR INTO P FOR PARK SO IT WAS STATIONARY, AND TURNED IT OFF. I GOT OUT, AND WALKED AROUND THE CAR TO OPEN THE BACK PASSENGER SIDE DOOR TO LET MY SON OUT. THEN AFTER ABOUT 1 MINUTE OF BEING PARKED CORRECTLY, THE CAR STARTED ROLLING FORWARD DOWN THE HILL ON ITS OWN (NOTE THAT THE WHEELS WERE TURNING SO THE CAR WAS NOT SLIDING). LUCKILY I GOT MY SON OUT, AND THEN THE CAR STOPPED ON ITS OWN AFTER ABOUT 30 YARDS (UNCLEAR IF IT STOPPED AS THE BRAKES ENGAGED AGAIN OR THE HILL WAS SOT ENOUGH THAT IT ST…

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3714.2%
ODI 11527537

From the time the vehicle is started, there is an approximate 15 second delay for the backup camera and rear cross traffic alert to display a live view when in reverse and the vehicle is in motion. I.E. putting the vehicle in reverse immediately after starting the engine will show a frozen, then 1-2 second delayed view of the actual image when in reverse. This problem happens any time the vehicle is started, and corrects after about 15 seconds, when finally an actual live view is displayed by the backup camera when in reverse.

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6316.3%
ODI 11503232

Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired.

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3012.4%
ODI 11569598

I bought this vehicle 2weeks ago and she drove it Iowa. The next morning when she went to drive it, the battery was totally dead. Technician at Jeep Dealership it’s a software problem and they could take out that chip of the Telematics box is causing battery drain.

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1418.9%
ODI 11661179

I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.

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29.1%
ODI 11747173

Odometer fraud: On [XXX], I purchased 2026 Jeep Grand Cherokee VIN [XXX] from Clay Cooley Dallas Dodge as "new." Federal Odometer Disclosure Statement and Retail Installment Contract stated 10 miles. Actual odometer at delivery: 124 miles after dealer disclosed dead battery replacement delayed delivery. No corrected Federal Odometer Disclosure Statement was provided as required by 49 USC 32705. Vehicle delivered was non-conforming to advertised characteristics: 1. Dealer digital showroom pictured 2026 Grand Cherokee with captain's chairs, 3r…

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Air Bags
422.6%
ODI 10519493 · 32,500 mi

ON JUNE 2 AFTER CLEANING THE CAR AT THE CAR WASH (MANUALLY) ON THE WAY BACK TO OUR HOME ALL THE LIGHTS OF THE DASHBOARD LIT UP FOR ALL SERVICES TO BE DONE AND THE WIPERS ACTIVATED BY THEMSELVES. THE SAFETY BELTS ARE NO LONGER WORKING AND THE LIGHTS OF THE CAR ARE NOT FUNCTIONAL. YOU DO NOT HAVE BLINKERS, SEAT BELTS OR BRAKE LIGHTS. THE RPM NEEDLE GOES UP AND DOWN RANDOMLY AND THE ENGINE CONTINUES TO REV UP AND DOWN. THE BRAKES FEEL AS IF THEY ARE NOT WORKING TO FULL STRENGTH, CAR WAS TURNED OFF AND RESTARTED TO SEE IF PROBLEM WITH DASHBOARD STI…

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334.1%
ODI 10575125 · 15,858 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT WAS DRIVING 25 MPH AND ANOTHER VEHICLE CRASHED INTO HER DRIVERS SIDE DOOR AT APPROXIMATELY 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SIDE DOOR WAS PUSHED IN AND THE REAR DRIVERS SIDE DOOR FELL OFF OF THE VEHICLE. THE VEHICLE WAS EQUIPPED WITH SIDE AIR BAGS. THE CONTACT WAS FORCED TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A REPRESENTATIVE WITH THE MANUFACTURER STATED THAT A REQUEST WOULD BE SUBMITTED TO A SPECIAL IN…

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2098.8%
ODI 10543590 · 6,000 mi

UPON STARTING MY 2014 JEEP GRAND CHEROKEE OVERLAND, ALL OF THE WARNING LIGHTS CAME ON AND REMAINED ON. THIS INCLUDED, BUT WAS NOT LIMITED TO: AIRBAGS, ELECTRONIC STABILITY CONTROL, ABS BRAKE SYSTEM,CHECK ENGINE LIGHT, AND OTHERS. THE MESSAGES IN THE DASHBOARD INFORMATION SCREEN INDICATED VARIOUS FAILURES AND THE NEED TO SERVICE IMMEDIATELY. THE REAR BACKUP CAMERA ALSO BECAME NON FUNCTIONING. AFTER SHUTTING DOWN THE VEHICLE, WAITING SEVERAL MINUTES AND THEN RESTARTING, THE PROBLEMS CONTINUED. OUT OF SAFETY CONCERNS, I CALLED THE NEAREST JEEP DE…

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1037.6%
ODI 10733158 · 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,500.

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113.5%
ODI 10839068 · 2,200 mi

TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN AREA AND CAUSED A SEVERE BURNING SENSATION TO THE SKIN. THE CONTACT ALSO SUSTAINED BRUISING TO THE RIGHT BREAST FROM THE SEAT BELT WEBBING. IN ADDITION, THE ENTIRE ABDOMEN AREA BECAME SWOLLEN AND THE RIGHT LOWER SIDE WAS MORE SEVERELY SWOLLEN. THE CON…

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154.1%
ODI 11120565 · 34,010 mi

TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD …

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242.8%
ODI 11144724 · 195 mi

I WAS TRAVELING SOUTH ON CAMBRIDGE RD. AS I WAS APPROACHING A SHOPPING PLAZA, A VEHICLE WAS ATTEMPTING TO EXIT THE PARKING LOT OF THE PLAZA ALSO HEADING SOUTH. AS THE VEHICLE WAS ATTEMPTING TO MAKE THE LEFT HAND TURN, IT PULLED IN FRONT OF MY CAR, DRIVING ME OFF THE ROAD. I HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING THAT CAR, AND WHEN I DID I CRASHED INTO AN ELECTRICAL POLE, DESTROYING THE ENTIRE FRONT END AND TOTALING THE CAR. THE AIRBAGS DID NOT DEPLOY AND THIS IS WHY I'M FILING THIS REPORT.

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184.9%
ODI 11271404 · 10,500 mi

VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED.

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177.1%
ODI 11315434 · 2,643 mi

I WAS INVOLVED IN A HEAD ON COLLISION WITH A SNOW PLOW MOUNTED TO A FORD F-250 WHERE SIGNIFICANT FRONT END DAMAGE WAS DONE TO THE VEHICLE, AND THE AIRBAGS DIDN'T DEPLOY. THERE'S NO WAY POSSIBLE THESE AIRBAGS SHOULD HAVE NOT BEEN DEPLOYED.

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194.7%
ODI 11440372

This vehicle has been involved in two significant front end accidents and a rear end accident and the airbags have failed to deploy on impact during all three accidents. Direct damage occurred to the bumpers of the vehicles during all three incidents as well.

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83.1%
ODI 11649045 · 30,000 mi

The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while his stepdaughter was driving at 40 MPH during rainy conditions, the railroad track poles were lowered. The contact's daughter crashed the front of the vehicle into the railroad poles. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. The vehicle came to a stop when the railroad poles landed in the middle of the vehicle. There was property damage to the railroad poles. A police report was filed. The contact and the passe…

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102.6%
ODI 11508093

I was in a head on collision with another car. None of my airbags deployed. The fire department and police department were concerned and shocked that they did not deploy. They cut the wiring to the battery for fear it would deploy late and I was injured in the car with a firefighter holding my neck. My car was a total loss.

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10.4%
ODI 11595716

Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while we are sitting absolutely still at stop lights & that we are traveling at a variety of speeds including 0 mph while keeping up with traffic on the interstate. Tachometer does not function. The rpm gauge fluctuates wildly while idling and while the vehicle is in motion. Gear Display does…

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56.8%
ODI 11731282

Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took out almost my entire front driver side. No air bags Went off, accident happened @5:55am jeep app says “air bag failure” @ 6:08am

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00.0%

No examples available for this selection.

Service Brakes
27716.9%
ODI 10469611 · 1,000 mi

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

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14117.6%
ODI 10497839 · 1,500 mi

ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…

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25210.6%
ODI 10533524 · 3,500 mi

HUGE ISSUE ? FIVE TIMES NOW, AS I'M DRIVING DOWN THE ROAD, THE DASHBOARD HAS LIT UP "BRAKE" IN RED AND THE VEHICLE WILL START BRAKING FOR NO REASON. I WILL NOT HAVE THE CRUISE CONTROL ON AND TWO OF THE FOUR TIMES, THERE WERE NO CARS AROUND ME. THIS WOULD SEEM TO BE A HUGE SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS ON THE ROAD. THIS VEHICLE HAD LESS THAN 3500 MILES ON IT WHEN THE FIRST OCCURRENCE HAPPENED. *TR

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392.9%
ODI 10706564 · 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR

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227.1%
ODI 10861464 · 724 mi

THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)

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298.0%
ODI 10958797 · 25 mi

18 DAYS AFTER PURCHASING MY GRAND CHEROKEE THE CAR SUDDENLY FELT LIKE IT WAS DRAGGING SOMETHING AND HAVING A DIFFICULT TIME MOVING. IT FELT LIKE THE EMERGENCY BRAKE WAS ON, BUT THE WAS NOT LIGHT INDICATOR. WHEN WE PULLED OVER THE WHEELS WERE RED HOT AND WHEN WE DROPPED WATER ON IT TO SEE HOW HOT IT WAS THE WATER SIZZLED. WE ENGAGED AND THEN DISENGAGED THE PARKING BRAKE JUST TO MAKE SURE IT WASN'T ON FOR SOME REASON. WE HAD THE CAR PUT ON A FLATBED AND TAKEN TO THE DEALERSHIP. A WEEK LATER THEY SAID IT WAS FIXED, WE PICKED IT UP DROVE IT T…

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293.4%
ODI 11079986 · 2,400 mi

DRIVING THE AUTO AND APPLIED THE BRAKES AT A RED LIGHT AND THE BRAKES ONLY PARTIALLY ENGAGED AND THE AUTO WENT THROUGH THE RED LIGHT. DROVE UP TO THE NEXT LIGHT AS THE CAR WAS JUST ABOUT TO STOP IT ACCELERATED FORWARD INTO THE TRUCK IN FRONT OF ME. THERE IS A SAFETY FEATURE CALLED "FORWARD COLLISION WARNING" WHICH SHOULD APPLY THE BRAKES AND DID NOT WORK (INSTEAD OF BRAKING WITH THE JEEP SAFETY FEATURE THE AUTO ACCELERATED). THE DEALER REPAIRED THE DAMAGE PAID BY MY INSURANCE COMPANY BUT COULD NOT TELL ME WHY THIS HAPPENED OR PROVIDE ASSURANCE…

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4913.3%
ODI 11204418 · 23,000 mi

TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO BAYSIDE CHRYSLER JEEP DODGE (212-19 NORTHERN BOULEVARD, BAYSIDE, NEW YORK 11361, [phone removed]) WHERE IT WAS DETERMINED THAT THE BRAKES PERFORMED NORMALLY AND NO FAILURE WAS FOUND. THE MANUFAC…

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135.5%
ODI 11287558 · 500 mi

I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WITH ONLY 500 MILES DRIVEN, AND IT WAS EQUIPPED WITH A COMPLETE SAFETY PACKAGE THAT SHOULD HAVE AUTOMATICALLY STOPPED IT BEFORE AN IMPENDING IMPACT BUT IT DID NOT DO SO. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE AND IT FELT LIKE A NIGHTMARE.

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286.9%
ODI 11395797 · 486 mi

I STOPPED ON A SLIGHT FORWARD FACING HILL, PUT THE CAR INTO P FOR PARK SO IT WAS STATIONARY, AND TURNED IT OFF. I GOT OUT, AND WALKED AROUND THE CAR TO OPEN THE BACK PASSENGER SIDE DOOR TO LET MY SON OUT. THEN AFTER ABOUT 1 MINUTE OF BEING PARKED CORRECTLY, THE CAR STARTED ROLLING FORWARD DOWN THE HILL ON ITS OWN (NOTE THAT THE WHEELS WERE TURNING SO THE CAR WAS NOT SLIDING). LUCKILY I GOT MY SON OUT, AND THEN THE CAR STOPPED ON ITS OWN AFTER ABOUT 30 YARDS (UNCLEAR IF IT STOPPED AS THE BRAKES ENGAGED AGAIN OR THE HILL WAS SOT ENOUGH THAT IT ST…

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135.0%
ODI 11528096

Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an ap…

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225.7%
ODI 11519297

On four separate incidences, the automatic emergency brake engaged while driving the vehicle at speeds in excess of 30 mph. There was no warning or reason for the emergency brake to engage. This resulted in the car needing to be towed to the dealer on two occasions as the vehicle froze and was not drivable. The dealer states they are unable to diagnose the problem or fix it as there are no codes that populate during the diagnostic session. This is an obvious safety hazard as this is a family vehicle with two small children in the rear seats.

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177.0%
ODI 11595716

Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while we are sitting absolutely still at stop lights & that we are traveling at a variety of speeds including 0 mph while keeping up with traffic on the interstate. Tachometer does not function. The rpm gauge fluctuates wildly while idling and while the vehicle is in motion. Gear Display does…

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68.1%
ODI 11654077

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watc…

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14.5%
ODI 11747221

I purchased a new 2026 Jeep Grand Cherokee on May 9, 2026. On June 4, 2026, less than one month after purchase, the vehicle experienced a sudden brake system failure while I was driving. The brake pedal became hard and unresponsive, the ABS warning lights illuminated, and the vehicle had very limited stopping power. Fortunately, I was able to safely drive the vehicle to the dealership without an accident or injuries. The dealership diagnosed the problem as a failed brake booster (part # 68734134AB) requiring replacement. However, the replaceme…

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Fuel/Propulsion System
21613.1%
ODI 10467069 · 1,535 mi

I STARTED THE ENGINE OF MY 2012 JEEP AND AS SOON I BEGAN TRAVELING WITH THE JEEP FLUIDS POURED FROM THE MIDDLE OF THE ENGINE. I DID NOT NOTICE THIS UNTIL I STOPPED THE VEHICLE AFTER DRIVING 10 MINUTES. THE COMPUTER DID NOT SHOW ANY SIGNS OF AN ERROR OR ENGINE TROUBLE. WHEN I STOPPED THE VEHICLE AND LOOKED UNDER THE FRONT OF THE CAR I SAW A STEADY STREAM OF ORANGE LIQUID POURING FROM THE MIDDLE OF THE ENGINE. THIS FLUID WAS ENGINE COOLANT. I IMMEDIATELY HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER SERVICE STATION. MY JEEP HAS BEEN WITH THE SERVICE…

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10312.8%
ODI 10610767 · 18,000 mi

I WAS DRIVING HOME FROM A SKI WEEKEND IN UPSTATE NY IN JANUARY AND TRAVELING ON THE INTERSTATE AT APPROXIMATELY 65MPH, THE TEMPERATURE OUTSIDE WAS BELOW FREEZING AND I WENT TO APPLY THE BRAKES TO SLOW DOWN FOR UPCOMING TRAFFIC AND THE PEDAL WAS HARD AND THE BRAKES DID NOT ENGAGE, I PUMPED THE PEDAL AND REMAINED CALM AND HOPED THAT THE POWER WOULD COME BACK TO THE PEDAL AND LUCKILY IT DID AFTER A 3 PUMPS TO THE PEDAL AND TOOK ABOUT 5 SECONDS. WE AVOIDED A NEAR FATAL COLLISION IF IT WASN'T FOR MY QUICK THINKING AND REMAINING CALM. I BROUGHT THE …

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1235.2%
ODI 10511545 · 810 mi

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDA…

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745.4%
ODI 10711898 · 33,000 mi

THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL GAUGE DROPS BELOW 3/4 FULL AND THEN SHUTS OFF WHEN THE FULL GAUGE READS 1/4 FULL. THE PROBLEM IS THAT WHEN THE LIGHT COMES ON IT DISABLES THE REMOTE START FUNCTION WHICH IS SORELY MISSED IN NEW ENGLAND WINTERS. THIS HAVE HAPPENED AT LEAST 10 TIMES THIS WINTER IF NOT MORE AND THE DEALER COULD NOT HELP. *TR

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289.0%
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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318.5%
ODI 10990771

THE VEHICLE DOESN'T SHIFT GEARS PROPERLY WHEN MOVING. IT MOSTLY HAPPENS ON A REGULAR STREETS IN DAY-TO-DAY DRIVING I'VE NOT NOTICED IT AT HIGHER SPEEDS. THE RPMS GO UP REALLY REALLY HIGH AND YESTERDAY WHEN I WAS GETTING ONTO A SMALLER HIGHWAY FROM A MAIN HIGHWAY IT'S SLID INTO ALMOST A NEUTRAL STATE, IT DIDN'T STALL BUT DIDN'T ACCELERATE EITHER ON THE TURN COMING OFF LIGHT . THIS IS HAPPENS FREQUENTLY SINCE I GOT THE CAR IN FEBRUARY AND I BROUGHT IT TO THE DEALER A FEW WEEKS AGO AND THEY SAID THEY UPDATED SOME KIND OF SOFTWARE. IT HASN'…

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445.2%
ODI 11075571

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE …

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71.9%
ODI 11466467

My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried …

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177.1%
ODI 11329112 · 88 mi

LEASED MY GRAND CHEROKEE 2020. DROVE THE CAR TWICE. IT WASN'T EVEN 24 HRS SINCE I HAD THE CAR, MY CAR BROKE DOWN THE 2ND TIME I DROVE IT (ON A FRIDAY). I WAS WAITING ON LINE FOR MY SONS GRADUATION. IT WAS A DRIVE THROUGH GRADUATION BECAUSE OF COVID-19. I WAS THE 1ST ON LINE AND HAD 50 CARS BEHIND ME. WHEN I WAS ASKED TO PROCEED MY GEAR DIDN'T SHIFT. I TURNED THE CAR OFF AND TRIED RESTARTING IT AND IT DIDN'T START. HAD TO GET THE CAR TOWED TO A DEALER. I WAS TOLD ID HAVE TO WAIT TILL MONDAY. CALLED JEEP TO COMPLAIN. I ASKED FOR A LOANER AND WAS …

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389.4%
ODI 11376781

MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

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4015.3%
ODI 11657607

Once a week or so, the vehicle will experience motive power loss while driving. Typically, it's for 3 or 4 seconds and is accompanied by a blinking red "Service Hybrid Electric Vehicle System" warning light on the dashboard. This is very dangerous because for those 3 or 4 seconds, the vehicle will not accelerate/maintain speed. I've had the vehicle at the dealership for the same reason multiple times. The dealership has tried to identify the root cause but so far has not been successful.

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5213.5%
ODI 11535615

Brand new car purchased on July 12, 2023, with 84 miles. In 19 days the car has been in service for 3 days to date, left stranded with all the listed issues. 1.Navigation screen randomly goes blank/black while driving 2.Audio Bluetooth connection randomly not allowing me to hear or be heard by caller 3.Rear AC system is not blowing air, even when front AC is set to lowest setting 4.Cell wireless charging blue light, but there is no actual charging happening 5.USB plugin not actually charging 6.Driver Assist lanes disappearing 7.Auto Drive s…

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4217.4%
ODI 11562944

Fuel gauge does not display accurate fuel amount. Gauge is stuck in 3/4 full tank hereby misleading how much fuel is in vehicle. This is on a brand new delivered jeep. Risk of running out of fuel with no warning whatsoever.

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1216.2%
ODI 11663539

I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…

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313.6%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Seats
120.7%
ODI 10934087 · 15,000 mi

CREAKING SOUND FROM PASSENGER'S SEAT WHEN TURNING WITH AND WITHOUT THE SEAT BEING OCCUPIED. DEALERS DO NOT KNOW HOW TO FIX IT. THEY SAID IT WAS A MANUFACTURER DEFECT.

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556.9%
ODI 10865208 · 50,000 mi

MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES THROWING MY HEAD AND BODY FORWARD. I WAS THE DRIVER. BACK END OF CARWAS HIT SO HARD IT WAS PUSHED UNDER THE CAR. ACCIDENT WAS ON 5/20/15

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31613.3%
ODI 10536881 · 1,700 mi

I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO FIX THE SEAT ARE NOT AVAILABLE. I HAVE BEEN GIVEN NO APPROXIMATE DATE OF HAVING THE SEAT FIXED AND AM WITHOUT A CAR INDEFINITELY. I HAVE ALSO BEEN TOLD THAT MANY OTHER S ARE WAITING FOR THIS PART, AT LEAST 57 CASES OF SPECIAL ORDER, LEADING ME TO BE…

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28921.3%
ODI 10875784 · 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). ON SEVERAL OCCASIONS, THE FRONT DRIVER SEAT READJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THE SEAT ADJUSTMENT WARNING INDICATOR ILLUMINATED ONLY WHEN THE VEHICLE WAS IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAI…

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82.6%
ODI 11217702 · 38,000 mi

PASSENGER SEATS HEAD REST BROKE RANDOMLY AND POPPED OUT.

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184.9%
ODI 11019825 · 5,500 mi

THE VEHICLE MEMORY SYSTEM IS NOT WORKING AT ALL, WE BOUGHT IN 12/2016 AND SOMEWHERE IN 6/2017 IT STOPPED WORKING, IF YOU KNOW ANYTHING ABOUT CARS THE MEMORY SYSTEM CONTROLS MANY ASPECTS OF THE VEHICLE THAT DO NOT HAVE ANYTHING TO DO WITH THE SEAT, STEERING WHEEL, MIORROR'S, AND RDS, IT ALSO CONTROLS ENGINE FUNCTIONS AND SAFETY SYSTEMS, AIR BAGS, SEATBELTS, BRAKES., WHY THE VEHICLE LEARNS YOUR DRIVING HABITS AND WHEN YOU USE DIFFERENT SETTINGS FOR DIFFERENT DRIVERS, NOW IT HAS CONTROL OVER YOUR VEHICLE AND DRIVING HABITS OR ANOTHER DRIVERS HABIT…

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404.7%
ODI 11255458 · 6,747 mi

POWER DRIVER SEAT ADJUSTS FORWARD WHILE I AM IN MOTION. DANGEROUS DRIVING CONDITION OCCURS WHEN I AM CRAMMED UP AGAINST THE STEERING WHEEL. AT DEALERSHIP X 2 WITH NO RESOLUTION. THEY CLAIM TO HAVE PERFORMED A MEMORY AND SOFTWARE RESET.

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82.2%
ODI 11348743 · 12,000 mi

THE LOWER LEATHER DRIVER'S SEAT HAS LOST IT'S BOLSTERING WITHIN ONE YEAR OF PURCHASE. THIS CAUSES THE DRIVER TO LOOSE LOWER SEAT SUPPORT WHICH ALLOWS THE SEATED DRIVER TO LEAN AGAINST THE DOOR WHILE DRIVING.

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10.4%
ODI 11760394

The copilot seat headrest violently detached from the base

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41.0%
ODI 11436594

While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times,. Front passenger seat not align properly

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103.8%
ODI 11579080

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed …

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51.3%
ODI 11538922

the program saving seat are never the same. it seems to be the random positions and constant adjusting of the seats . I took it to the dealer and they performed a re programming per a service bulletin. It didn't help. Took it back today and they can't find anything wrong with it. No codes and they confirmed the previous programming took and is up to date.

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31.2%
ODI 11712415

The vehicle is a leased 2024 Jeep Grand Cherokee that was taken out of service due to two manufacturer safety recalls. The dealership retained possession of the vehicle for approximately eight (8) days to complete recall-related repairs. During this period, the vehicle was not safe to operate and no loaner vehicle or alternate transportation was provided. The dealership instructed us to obtain a rental vehicle, stating verbally that it would be covered. Relying on this instruction, we incurred rental and transportation expenses. After returni…

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11.4%
ODI 11706933

Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes, Hydraulic:Foundation Components:Disc:RotorToo few reports for a range75,000 mi3 (sparse)
ODI 10034050 · 56,000 mi

VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 00V136000 REPAIRS CONCERNING FRONT BRAKE ROTORS IN 2001. DEALER REPLACED FRONT ROTORS. ALSO FOUND THAT REAR ROTORS WERE BAD AND REPLACED THEM. AT 18,000 MILES LATER, FRONT AND REAR ROTORS HAD TO BE REPLACED DUE TO VEHICLE PULSATING WHEN APPLYING THE BRAKES. *AK

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ODI 10046798 · 75,000 mi

THE ROTORS ON MY 1997 JEEP GRAND CHEROKEE CONSISTENTLY WARP AFTER 6,000 TO 10,000 MILES. I HAVE OWNED MANY CARS AND HAVE ALSO WORKED ON MANY AND HAVE NEVER WITNESSED SUCH SHORT LIVING ROTORS. *LA

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ODI 10095184 · 84,000 mi

THE ROTORS WARPED. AS A RESULT THE BRAKES WORE OUT PREMATURELY. A RECALL WAS ISSUED FOR THIS MALE/MODEL, AND YEAR. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE ABS LIGHT HAD COME ON DUE TO THE ABS PUMP ASSEMBLY, THERE WAS A VIBRATION WHEN BRAKING, AND THE REAR BRAKE PAD WERE METAL TO METAL. *SC

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Fuel System, Gasoline:Storage:Tank Assembly55,999–76,147 mi68,899 mi8
ODI 10005901 · 58,000 mi

GAS GAUGE DIDN'T PROPERLY INDICATE VEHICLE'S FUEL LEVEL. THREE DEALERS DIAGNOSED DEFECT AS THE FUEL SENDING UNIT LOCATED WITHIN THE FUEL TANK. RELATED RECALL 97V194000. CONSUMER'S V.I.N. WAS NOT INCLUDED. PH

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ODI 10008188 · 74,863 mi

WAS DRIVING ON HIGHWAY AT 60 MPH WHEN VEHICLE CUT OUT. FUEL GUAGE READ 1/4 TANK, BUT VEHICLE WOULD NOT RESTART. VEHICLE WAS TOWED TO DEALER WHO SAID THE FUEL SENDING UNIT WAS BAD. ALTHOUGH THERE WAS A RECALL FOR THIS TYPE OF FAILURE, DEALER SAID VEHICLES MADE IN 8/96 WERE NOT COVERED UNDER RECALL. CALLED CHRYSLER, BUT THEY WOULD NOT PAY FOR REPAIRS.*JB

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ODI 10011282 · 67,798 mi

NAR 02/25/2003. THE CONSUMER HAD THE FUEL SENDING FIXED BEFORE A RECALL WAS ISSUED. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT REIMBURSEMENT, HE WAS TOLD HIS VEHICLE WAS NOT INCLUDED. *JB

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Fuel System, OtherToo few reports for a range176,260 mi2 (sparse)
ODI 10292921 · 220,000 mi

I NOTICED I WAS FILLING MY TANK MORE THEN I SHOULD HAVE . THEN THE SMELL OF GAS WAS VERY STRONG WHEN I TOOK THE CAR FOR A RECALL ON THE GAS TANK? I TOLD THEM TO PLEASE CHECK FOR LEAKS THAT WAS IN 2008 THEY SAID NOTHING WAS WRONG AND WHAT THEY FIXED WILL STOP ANY LEAKS . WELL DRIVING WITH MY KIDS IN THE CAR WE WERE AT A RED LIGHT AND THE SMELL WAS SOOO STRONG I GOT OUT TO CHECK THE PROBLEM THE CAR BEHIND ME CAME OVER AND SAID IF HE CAN HELP AND ALSO NOTICED THE STRONG SMELL AT WHICH HE ADVISED ME NOT TO DRIVE THIS VEHICLE IT IS A HAZARD TO MY FA…

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ODI 10363819 · 132,520 mi

MY VEHICLE WILL STOP RUNNING WHILE I AM DRIVING, THE CAR WILL BEGIN TO SHAKE UNCONTROLLABLY AND THEN IT WILL COMPLETELY DIE. THIS CAUSE ME TO TRY TO TURN THE CAR OVER SEVERAL TIMES TILL I GET IT STARTED AGAIN AND THE VEHICLE WILL LOSS POWER, HESITATE WHEN I GIVE IT GAS. THIS VEHICLE IS NOT SAFE. ESPECIALLY WHEN I DRIVE ON THE HIGHWAY AND IT BEGINS TO SHAKE AND WILL COMPLETELY SHUT DOWN. I AM AFRAID FOR MY LIFE, AND MY DAUGHTERS. *TR

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Power Train:Automatic Transmission91,250–98,752 mi95,000 mi6
ODI 10007709 · 95,000 mi

I AM HAVING PROBLEMS WITH MY 1997 JEEP GRAND CHEROKEE,I HAVE READ SEVERAL OTHER OWNERS ,THAT ARE HAVING THE SAME PROBLEMS WITH COLD WEATHER SHIFTING OF THE TRANSMISSION AND ALSO GROWLING IN REAR END WHEN BACKING.HOWEVER I AM CONVINCE THAT THIS IS A COMPANY DEFAULT.PLEASE CONTACT ME AS SOON AS POSSIBLE .

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ODI 10049364 · 95,000 mi

WHEN YOU STEP ON THE GAS IT TAKES 5-10 SECONDS FOR THE TRANSMISSION TO KICK IN. THEN IT BUCKS INTO GEAR. WHEN SITTING IDLE, THE TRANSMISSION FEELS LIKE IT WILL STALL. OUR MECHANIC TOLD US THAT THE TRANSMISSION IS FAILING AND NEEDED TO BE REPLACED. AT THIS TIME, OUR GRAND CHEROKEE IS DEAD. WE CAN NOT BELIEVE THIS IS THE SECOND GRAND CHEROKEE WE HAVE OWNED AND THE TRANSMISSION HAD FAILED. WE GOT RID OF OUR '95 GRAND CHEROKEE BECAUSE THE TRANSMISSION KEPT HESITATING, THE DEALER COULD NEVER SEEM TO FIND ANYTHING WRONG, OF COURSE. WE KNEW THI…

Look up ODI 10049364 at NHTSA ↗

ODI 10178960 · 64,000 mi

1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB

Look up ODI 10178960 at NHTSA ↗

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipToo few reports for a range91,000 mi3 (sparse)
ODI 10145190 · 91,000 mi

I PURCHASED A CERTIFIED PRE-OWNED 1997 JEEP GRAND CHEROKEE FROM LANSDALE CHRYSLER JEEP IN OCTOBER OF 2002. WITHIN 1 WEEK, THE ABS LIGHT CAME ON AND I TOOK IT BACK TO THE DEALER. THEY EXPLAINED TO ME THAT THE ABS UNIT HAD FAILED AND WOULD HAVE TO BE REPLACED AT A COST OF OVER $1,000 DOLLARS. I SUBMITTED A HAND WRITTEN COMPLAINT TO THEM THAT THE CAR WAS "CERTIFIED" AND NOTHING SHOULD FAIL WITHIN A WEEK. THE ABS WAS REPLACED WITHOUT CHARGE TO ME. THREE YEARS LATER THE ABS UNIT HAS FAILED AGAIN! ESTIMATE CHARGE FOR REPAIR IS $1,200 DOLLARS. MY R…

Look up ODI 10145190 at NHTSA ↗

ODI 10178960 · 64,000 mi

1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB

Look up ODI 10178960 at NHTSA ↗

ODI 10181793 · 105,000 mi

TL* - THE CONTACT OWNS A 1997 CHRYSLER JEEP GRAND CHEROKEE. THE ABS WARNING LIGHT CAME ON WHEN IT SNOWED AND THE ABS WILL NOT ENGAGE. THIS OCCURRED SINCE THE CONTACT PURCHASED THE VEHICLE, APPROXIMATELY 2 YEARS AGO. THE REPAIR SHOP COULD NOT T DIAGNOSE THE FAILURE. THE DEALER STATED THAT IF THE ABS SENSOR GOT SNOWED ON THE SYSTEM WILL NOT WORK PROPERLY. THE CURRENT MILEAGE WAS 160,000 AND THE FAILURE MILEAGE WAS 105,000. THE FAILURE OCCURRED 20 TIMES SINCE THE VEHICLE WAS PURCHASED.*AK UPDATED 03/19/07. *JB

Look up ODI 10181793 at NHTSA ↗

Fuel/Propulsion System129,000–188,500 mi166,000 mi19
ODI 10464588 · 205,000 mi

THIS JEEP GRAND CHEROKEE LAREDO STALLS AT ANY SPEED AND SUDDENLY THE ENGINE STOPS AND CAN EVEN SEND A STRONG BACKFIRE ABLE TO CRACK THE MUFFLER. IT WORKS PERFECTLY FOR A PERIOD OF TIME AND WITHOUT ANY SYMPTOM IT STRUGGLES AND STALLS. SOMETIMES IT REMAINS ON AND SOMETIMES DIE. IT BROKE ME 3 MUFFLERS. A LOT OF MONEY AND WORK HAVE BEEN DONE BY MECHANICS INCLUDING JEEP DEALER WITHOUT FIXING THE PROBLEM. PCM AND A LOT OF PARTS HAD BEEN REPLACED AND THE PROBLEM WAS SOLVED ONLY IN PART. IT STILL DIE WHILE DRIVING. THIS JEEP CHEROKEE IS NOT RELIABLE T…

Look up ODI 10464588 at NHTSA ↗

ODI 10465228 · 128,000 mi

VEHICLE WAS BACKED INTO A TREE AT SLOW SPEED AND CAUSED THE FUEL TANK TO RUPTURE AND LEAK FUEL. *TR

Look up ODI 10465228 at NHTSA ↗

ODI 10545002 · 265,000 mi

VEHICLE STALLED ,BACKFIRED, SHOWS THAT I HAVE MORE GAS IN VEHICLE THAN I HAVE. GETTING HARDER TO RESTART. STALLS IN TRAFFIC. WHY HAVEN'T THE GOVERNMENT RECALL THESE VEHICLES.I READ SO MANY OF SAME COMPLAINTS AND NOTHING SEEMS TO BE DONE. THESE VEHICLES ARE UNSAFE!!!!!!!!!!!!!

Look up ODI 10545002 at NHTSA ↗

Fuel System, Other:Storage:Fuel Gauge SystemToo few reports for a range97,075 mi4 (sparse)
ODI 10044202 · 111,964 mi

RECALL 97V194000; WHILE DRIVING FUEL GAUGE INDICATED THAT TANK WAS HALF FULL EVEN THOUGH VEHICLE RAN OUT OF GAS. MECHANIC AT DEALERSHIP HAD REPLACED FUEL GAUGE TWICE. RUSSELL DODGE, 3500 WEST TENNESSEE ST, TALLAHASSEE FL 850575-4111.*AK

Look up ODI 10044202 at NHTSA ↗

ODI 10044992 · 92,000 mi

WHILE DRIVING FUEL GAUGE SHOWED THE WRONG FUEL LEVEL. THIS COULD HAVE CAUSED THE CONSUMER TO RUN OUT OF GAS WITHOUT WARNING. THE CONSUMER WAS HAVING THE SAME PROBLEM AS STATED IN RECALL 97V194000. DEALERSHIP WOULD NOT REPAIR VEHICLE BECAUSE THE VIN NUMBER WAS NOT INCLUDED.*AK

Look up ODI 10044992 at NHTSA ↗

ODI 10051061 · 102,150 mi

1997 JEEP CHEROKEE, WHICH WAS PART OF GAS TANK RECALL IN 1998 FOR FAILURE OF FLOAT IN THE GAS TANK, RAN OUT OF GAS AGAIN ON FREEWAY, WITHOUT ANY NOTICE. APPEARS THAT THE LIFESPAN OF THE FLOAT REPLACEMENT COULD NOW BE OVER.*AK

Look up ODI 10051061 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2317 reports

2022: 73 complaints · 2023: 317 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202213073
202398170317
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202225902
202338006

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower Train:Automatic Transmission:Park/Neutral Start Interlock SwitchService Brakes, Hydraulic:Foundation Components:Disc:RotorFuel System, Gasoline:Storage:Tank AssemblyFuel System, OtherPower Train:Automatic TransmissionService Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited SlipFuel/Propulsion SystemFuel System, Other:Storage:Fuel Gauge System
Power Train:Automatic Transmission:Park/Neutral Start Interlock Switch—0000000
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor0—
1
ODI 544959

VEHICLE EXPERIENCED FAILURE OF THE GAS TANK /GAUGE SENDING UNIT PRIOR TO RECALL NOTICE, RESULTING IN CONSUMER RUNNING OUT OF GAS ON TWO OCCASIONS. MJS

Look up ODI 544959 at NHTSA ↗

0
1
ODI 8009546

*AK CONSUMER STATES TRANSMISSION DOES NOT SHIFT THE WAY IT SHOULD, THERE IS A DELAY WHEN GOING INTO GEAR AND IT MAKES A NOISE, REAR SEAL, PAN GASKET, AND COOLER LINES LEAKING, HUMMING IN ENGINE AT 59-62 MPH, THE WIPER BLADES FAILED, WHILE USING REMOTE THERE IS A GRINDING NOISE COMING FROM DOOR AREA, THE RIGHT FRONT ROTOR IS WORN, THE DEQLER REPLACED THE FRONT BRAKE PADS, AND HEADLIGHTS NEED TO BE ADJUSTED.*YD

Look up ODI 8009546 at NHTSA ↗

8
ODI 705446

FRONT BRAKE ROTOS WARPED AND REPLACED BY DEALER AT 10000 MILE. THE REAR BRAKE ROTORS HAVE NOW WARPED. AT 22000 MILES, DEALER WILL NOT MAKE REPAIR *AK.

Look up ODI 705446 at NHTSA ↗

ODI 706448

BRAKE ROTORS CONTINUE TO FAIL AND CAUSE VERY POOR STOPPING ABILITY AND GRINDING. *AK

Look up ODI 706448 at NHTSA ↗

ODI 708664

BRAKE LIGHT FREQUENTLY LIT WHEN BRAKES APPLED, DEALER SAYS REAR ROTORS NEED REPLACING AT ONLY 27000MI,PULSATING WHEN BRAKES APPLIED. *AK

Look up ODI 708664 at NHTSA ↗

00
Fuel System, Gasoline:Storage:Tank Assembly0
1
ODI 544959

VEHICLE EXPERIENCED FAILURE OF THE GAS TANK /GAUGE SENDING UNIT PRIOR TO RECALL NOTICE, RESULTING IN CONSUMER RUNNING OUT OF GAS ON TWO OCCASIONS. MJS

Look up ODI 544959 at NHTSA ↗

—0
2
ODI 716932

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

Look up ODI 716932 at NHTSA ↗

ODI 818721

EXHAUST PIPE BENT & RUBBED AGAINST THE PLASTIC GAS TANK WHICH CAUSED A HOLE THAT ALLOWED A LEAK. TOOK TO DEALER & WAS INFORMED OWNER NEEDS METAL PIECE BETWEEN TANK & EXHAUST. MANUFACTURER NOT TAKING RESPONSIBILITY OF FINANCIAL REPLACEMENT. *AK CONSUMER WAS NEVER MADE AWARE OF THE SKIP PLATE OPTION, REQUESTING REIMBURSMENT. TRANSMISSION HAS A PAUSE WHEN UPSHIFTING FROM 2 TO 3, WHEN IN 4WD, THE LEFT WHEEL GRINDS WHEN TURNING. THE RIGHT FRONT POWER LOCK MADE A GRINDING NOISE WHEN POWER DOOR LOCKS WERE ACTUATED, DEALER INSTALLED NEW DOOR LATC…

Look up ODI 818721 at NHTSA ↗

3
ODI 606770

FUEL PIPE ( FILLER ) BROKE. YH

Look up ODI 606770 at NHTSA ↗

ODI 716812

APPARENTLY, THERE WAS A RECALL OF CERTAIN 1997 VEHICLES FOR THE FUEL SENDING UNIT AND THE BRAKE SYSTEM HAS HAD THE POWER BOOSTER REPLACED ANOTHER TIME BY THE PREVIOUS OWNER. RECALL 97V194000.002. *AK

Look up ODI 716812 at NHTSA ↗

ODI 716932

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

Look up ODI 716932 at NHTSA ↗

0
5
ODI 10038012

CONSUMER COMPLAINED ABOUT FUEL GAUGE AND FUEL TANK PROBLEMS. FUEL GAUGE INDICATED THAT TANK WAS FULL, WHEN IN REALITY IT HAD NO GAS. ALSO, THERE WAS RECALL 97V194000 CONCERNING FUEL TANK. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NO RECALL, AND THERE WAS NOTHING THEY COULD DO ABOUT IT.*AK

Look up ODI 10038012 at NHTSA ↗

ODI 814258

OUT OF GAS, BUT THE GAS GAUGE WAS SHOWING JUST BELOW A QUARTER OF A TANK. *AK THE DEALER REPLACED FUEL SENDING UNIT TO CORRECT THE FUEL GUAGE PROBLEM. *YH

Look up ODI 814258 at NHTSA ↗

ODI 872669

FUEL GAUGE IS NOT GIVING AN ACCURATE AMOUNT OF FUEL IN THE TANK. DEALERSHIP IS AWARE OF THE PROBLEM.*AK THE OWNER STATES THAT THE MALFUNCTIONING FUEL SENDER SHOULD HAVE BEEN PART OF RECALL 755 BECAUSE IT IS FAILING AGAIN AFTER BEING REPLACED. *YH

Look up ODI 872669 at NHTSA ↗

Fuel System, Other000—
1
ODI 8018083

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL GAUGE INDICATOR WILL JUMP AROUND, READING THE WRONG GAS LEVEL. DEALER NOTIFIED. *AK CONSUMER ALSO STATED THE VEHICLE HAS MOVED FOWARD WHEN PLACED IN PARK.*JB

Look up ODI 8018083 at NHTSA ↗

00
5
ODI 533998

GAS GAUGE AND FUEL SENDER FAILED CAUSING CONSUMER TO FUN OUT OF GAS WHEN GAUGE READ FULL.

Look up ODI 533998 at NHTSA ↗

ODI 815991

DP97-003, THE DEFECTIVE GAS GAUGE INDICATORS MAKE THE VEHICLE APPEAR THAT GAS TANK HAS MORE GAS THAN ACTUALLY IN THE TANK WHICH COULD CAUSE VEHICLE TO STALL OR CAUSE AN ACCIDENT. *AK *SLC

Look up ODI 815991 at NHTSA ↗

ODI 860669

GASOLINE METER IS NOT OPERABLE. CONSUMER FILLED UP HALF OF TANK WITH GASOLINE, AND THE METER SHOWED A HALF OF TANK. BUT, VEHICLE STALLED BECAUSE THERE WAS NO GASOLINE INSIDE OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HER THAT IT WAS THE FUEL SENDING UNIT WASN'T SENDING GASOLINE PROPERLY. *AK

Look up ODI 860669 at NHTSA ↗

Power Train:Automatic Transmission0
1
ODI 8009546

*AK CONSUMER STATES TRANSMISSION DOES NOT SHIFT THE WAY IT SHOULD, THERE IS A DELAY WHEN GOING INTO GEAR AND IT MAKES A NOISE, REAR SEAL, PAN GASKET, AND COOLER LINES LEAKING, HUMMING IN ENGINE AT 59-62 MPH, THE WIPER BLADES FAILED, WHILE USING REMOTE THERE IS A GRINDING NOISE COMING FROM DOOR AREA, THE RIGHT FRONT ROTOR IS WORN, THE DEQLER REPLACED THE FRONT BRAKE PADS, AND HEADLIGHTS NEED TO BE ADJUSTED.*YD

Look up ODI 8009546 at NHTSA ↗

2
ODI 716932

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

Look up ODI 716932 at NHTSA ↗

ODI 818721

EXHAUST PIPE BENT & RUBBED AGAINST THE PLASTIC GAS TANK WHICH CAUSED A HOLE THAT ALLOWED A LEAK. TOOK TO DEALER & WAS INFORMED OWNER NEEDS METAL PIECE BETWEEN TANK & EXHAUST. MANUFACTURER NOT TAKING RESPONSIBILITY OF FINANCIAL REPLACEMENT. *AK CONSUMER WAS NEVER MADE AWARE OF THE SKIP PLATE OPTION, REQUESTING REIMBURSMENT. TRANSMISSION HAS A PAUSE WHEN UPSHIFTING FROM 2 TO 3, WHEN IN 4WD, THE LEFT WHEEL GRINDS WHEN TURNING. THE RIGHT FRONT POWER LOCK MADE A GRINDING NOISE WHEN POWER DOOR LOCKS WERE ACTUATED, DEALER INSTALLED NEW DOOR LATC…

Look up ODI 818721 at NHTSA ↗

1
ODI 8018083

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL GAUGE INDICATOR WILL JUMP AROUND, READING THE WRONG GAS LEVEL. DEALER NOTIFIED. *AK CONSUMER ALSO STATED THE VEHICLE HAS MOVED FOWARD WHEN PLACED IN PARK.*JB

Look up ODI 8018083 at NHTSA ↗

—
3
ODI 10178960 · 64,000 mi

1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB

Look up ODI 10178960 at NHTSA ↗

ODI 534762

TRANSMISSION/ABS BRAKES/SUSPENSION AND STEERING FAILED.

Look up ODI 534762 at NHTSA ↗

ODI 716932

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

Look up ODI 716932 at NHTSA ↗

00
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip0
8
ODI 705446

FRONT BRAKE ROTOS WARPED AND REPLACED BY DEALER AT 10000 MILE. THE REAR BRAKE ROTORS HAVE NOW WARPED. AT 22000 MILES, DEALER WILL NOT MAKE REPAIR *AK.

Look up ODI 705446 at NHTSA ↗

ODI 706448

BRAKE ROTORS CONTINUE TO FAIL AND CAUSE VERY POOR STOPPING ABILITY AND GRINDING. *AK

Look up ODI 706448 at NHTSA ↗

ODI 708664

BRAKE LIGHT FREQUENTLY LIT WHEN BRAKES APPLED, DEALER SAYS REAR ROTORS NEED REPLACING AT ONLY 27000MI,PULSATING WHEN BRAKES APPLIED. *AK

Look up ODI 708664 at NHTSA ↗

3
ODI 606770

FUEL PIPE ( FILLER ) BROKE. YH

Look up ODI 606770 at NHTSA ↗

ODI 716812

APPARENTLY, THERE WAS A RECALL OF CERTAIN 1997 VEHICLES FOR THE FUEL SENDING UNIT AND THE BRAKE SYSTEM HAS HAD THE POWER BOOSTER REPLACED ANOTHER TIME BY THE PREVIOUS OWNER. RECALL 97V194000.002. *AK

Look up ODI 716812 at NHTSA ↗

ODI 716932

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

Look up ODI 716932 at NHTSA ↗

0
3
ODI 10178960 · 64,000 mi

1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - ABS STOPPED WORKING WHILE DRIVING (ESTIMATED COST TO REPAIR IS $1800), 1997 JEEP GRAND CHEROKEE 4WD 6 CYLINDER MILEAGE: 64,600 - COMPLETE FAILURE OF DRIVE TRAIN (TRANSMISSION), BEING REPAIR AT A COST OF $2550.55. *JB

Look up ODI 10178960 at NHTSA ↗

ODI 534762

TRANSMISSION/ABS BRAKES/SUSPENSION AND STEERING FAILED.

Look up ODI 534762 at NHTSA ↗

ODI 716932

I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK

Look up ODI 716932 at NHTSA ↗

—00
Fuel/Propulsion System000000—0
Fuel System, Other:Storage:Fuel Gauge System00
5
ODI 10038012

CONSUMER COMPLAINED ABOUT FUEL GAUGE AND FUEL TANK PROBLEMS. FUEL GAUGE INDICATED THAT TANK WAS FULL, WHEN IN REALITY IT HAD NO GAS. ALSO, THERE WAS RECALL 97V194000 CONCERNING FUEL TANK. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NO RECALL, AND THERE WAS NOTHING THEY COULD DO ABOUT IT.*AK

Look up ODI 10038012 at NHTSA ↗

ODI 814258

OUT OF GAS, BUT THE GAS GAUGE WAS SHOWING JUST BELOW A QUARTER OF A TANK. *AK THE DEALER REPLACED FUEL SENDING UNIT TO CORRECT THE FUEL GUAGE PROBLEM. *YH

Look up ODI 814258 at NHTSA ↗

ODI 872669

FUEL GAUGE IS NOT GIVING AN ACCURATE AMOUNT OF FUEL IN THE TANK. DEALERSHIP IS AWARE OF THE PROBLEM.*AK THE OWNER STATES THAT THE MALFUNCTIONING FUEL SENDER SHOULD HAVE BEEN PART OF RECALL 755 BECAUSE IT IS FAILING AGAIN AFTER BEING REPLACED. *YH

Look up ODI 872669 at NHTSA ↗

5
ODI 533998

GAS GAUGE AND FUEL SENDER FAILED CAUSING CONSUMER TO FUN OUT OF GAS WHEN GAUGE READ FULL.

Look up ODI 533998 at NHTSA ↗

ODI 815991

DP97-003, THE DEFECTIVE GAS GAUGE INDICATORS MAKE THE VEHICLE APPEAR THAT GAS TANK HAS MORE GAS THAN ACTUALLY IN THE TANK WHICH COULD CAUSE VEHICLE TO STALL OR CAUSE AN ACCIDENT. *AK *SLC

Look up ODI 815991 at NHTSA ↗

ODI 860669

GASOLINE METER IS NOT OPERABLE. CONSUMER FILLED UP HALF OF TANK WITH GASOLINE, AND THE METER SHOWED A HALF OF TANK. BUT, VEHICLE STALLED BECAUSE THERE WAS NO GASOLINE INSIDE OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HER THAT IT WAS THE FUEL SENDING UNIT WASN'T SENDING GASOLINE PROPERLY. *AK

Look up ODI 860669 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

95 mentions · 9.6% of complaints

Median mileage: 135,000 mi (55 usable records).

ODI 10002323 · 115,057 mi

CONSUMER STATES THAT VEHICLE'S FUEL GAUGE DOESN'T READ CORRECTLY AND STALLS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

Look up ODI 10002323 at NHTSA ↗

ODI 10025565 · 112,000 mi

FUEL PUMP FAILURE. CAUSES LOSS OF POWER OR STALL OUT DURING ACCELERATION FOR PASSING, OR WHILE CLIMBING STEEP GRADES. OCCURS AFTER VEHICLE WARM-UP, WITH LOW FUEL TANK (LESS THAN HALF TANK), AND OFTEN WHILE MAKING A TURN.*AK

Look up ODI 10025565 at NHTSA ↗

ODI 10039874 · 105,137 mi

VEHICLE'S FUEL GAUGE READ INCORRECTLY WHICH CAUSED THE VEHICLE TO STALL WHILE DRIVING. *PH WHILE DRIVING AT 45 MPH THE VEHICLE STARTED TO RUN ROUGH THEN DIED OUT. THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE. THE CONSUMER ADDED TWO GALLONS OF GAS AND VEHICLE STARTED RIGHT UP. THE GAS TANK READ 1/4 FULL AND THERE WAS NO LOW FUEL WARNING. THE SECOND OCCURRENCE WAS LIKE THE FIRST EXCEPT IT OCCURRED ON THE HIGHWAY WHILE TRAVELING APPROXIMATELY 65 MPH. *PH *NLM

Look up ODI 10039874 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

21 mentions · 2.1% of complaints

Median mileage: 135,000 mi (11 usable records).

ODI 10039523

POWER STEERING PUMP BRACKET BROKE IN HALF MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. BECAUSE OF THE BROKEN BRACKET THE FAN BELT CAME OFF SO THERE WAS NO COOLING SYSTEM OR ALTERNATOR AND THE VEHICLE OVERHEATED ALMOST IMMEDIATELY. WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAD TO BE TOWED TO A REPAIR SHOP.

Look up ODI 10039523 at NHTSA ↗

ODI 10045978 · 113,000 mi

I OWN A 1997 JEEP GRAND CHEROKEE WITH A 6 CYLINDER ENGINE. WHENEVER THE GAS TANK IS 1/4 FULL OR BELOW, THE ENGINE STALLS OUT COMPLETELY WHEN I MAKE A LEFT TURN. IT APPEARS THAT BECAUSE THE GASOLINE IN THE TANK IS PUSHED TO THE RIGHT, THE FUEL INTAKE IS EITHER BLOCKED OR IS UNABLE TO ACCESS THE FUEL. IT APPEARS TO ME TO BE A DESIGN DEFECT BECAUSE I HAVE TALKED TO OTHER OWNERS WHO HAVE THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS. THIS VEHICLE (AND,I BELIEVE, ALL IN ITS CLASS) HAVE POWER STEERING, POWER BRAKES, ETC. TO LOSE POWER IN THE MIDDLE O…

Look up ODI 10045978 at NHTSA ↗

ODI 10099642 · 141,482 mi

WHEN MAKING LEFT TURNS AT LOW SPEEDS THE STEERING LOCKED UP AND WOULD NOT MOVE ANY FURTHER TO THE LEFT. THIS PROBLEM IS INTERMITTENT. *AK *NM

Look up ODI 10099642 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

16 mentions · 1.6% of complaints

Median mileage: 164,577 mi (11 usable records).

ODI 10144366 · 88,000 mi

MY WIFE STARTED THE CAR AND BEGAN TO BACK OUT OF HER PARKING SPACE. SHE SUDDENLY FOUND THAT SHE COULD NOT TURN THE STEERING WHEEL AND WARNING LIGHTS ON THE DASH BOARD STARTED TO GO ON. IF THIS HAD OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS, SHE MOST LIKELY WOULD HAVE LOST CONTROL OF THE VEHICLE AND CRASHED. WHEN I CHECKED, I FOUND THAT THE CAST ALUMINUM BRACKET HOLDING THE POWER STEERING PUMP HAD BROKEN IN 3 PLACES, ALLOWING THE SERPENTINE BELT TO FALL OFF. EXAMINATION OF THE FRACTURES SHOWED THAT ONE WAS MUCH OLDER THAN THE OTHERS, SUGGESTING …

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ODI 10181793 · 105,000 mi

TL* - THE CONTACT OWNS A 1997 CHRYSLER JEEP GRAND CHEROKEE. THE ABS WARNING LIGHT CAME ON WHEN IT SNOWED AND THE ABS WILL NOT ENGAGE. THIS OCCURRED SINCE THE CONTACT PURCHASED THE VEHICLE, APPROXIMATELY 2 YEARS AGO. THE REPAIR SHOP COULD NOT T DIAGNOSE THE FAILURE. THE DEALER STATED THAT IF THE ABS SENSOR GOT SNOWED ON THE SYSTEM WILL NOT WORK PROPERLY. THE CURRENT MILEAGE WAS 160,000 AND THE FAILURE MILEAGE WAS 105,000. THE FAILURE OCCURRED 20 TIMES SINCE THE VEHICLE WAS PURCHASED.*AK UPDATED 03/19/07. *JB

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ODI 10193822 · 25,386 mi

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, A WARNING LIGHT ILLUMINATED, A CHIME SOUNDED, AND THE GAS GAUGE INDICATED THAT THE VEHICLE WAS OUT OF FUEL. THE GAS GAUGE THEN WENT BACK UP, INDICATING THAT FUEL WAS PRESENT AND THE WARNING LIGHT DIMMED. THE WEATHER WAS SUNNY AND APPROXIMATELY 80 DEGREES. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED IN RECALL # 97V194000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 25,386.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

14 mentions · 1.4% of complaints

Median mileage: 120,000 mi (5 usable records).

ODI 10445898 · 130,000 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT WAS IN AN IDLE POSITION WITH THE BRAKE EPRESSED WHEN SUDDENLY, THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT APPLIED FULL BODY FORCE ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

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ODI 10549234 · 90,000 mi

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY AND INDEPENDENTLY START. IN ADDITION, THE VEHICLE SURGED AND PROCEEDED TO INCREASE ACCELERATION WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. IN ORDER TO STOP THE VEHICLE, THE CONTACT CRASHED AND SLID THE DRIVER'S SIDE OF THE VEHICLE INTO A TRUCK. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.

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ODI 10704699 · 52,767 mi

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE WHILE DRIVING. CONSUMER STATES " VEHICLE SHOULD BE INCLUDED IN IGNITION SWITCH RECALL". *SMD THE CONSUMER STATED AS SHE WAS MASKING A TURN, THE VEHICLE SUDDENLY STOPPED. THERE WAS NO POWER STEERING AND NO BRAKES. SHE WAITED A MINUTE AND USED THE KEY TO RE-START THE VEHICLE. ON FEB 27TH, THE VEHICLE STALLED AGAIN. THE CONSUMER TO THE VEHICLE TO HER MECHANIC. HOWEVER, HE WAS UNABLE TO FIND A PROBLEM. *JB

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

11 mentions · 1.1% of complaints

Median mileage: 164,500 mi (8 usable records).

ODI 10026307 · 80,000 mi

WHEN THE GAS TANK WAS FILLED TO IT'S CAPACITY, GAS LEAKED FROM THE TOP SIDE OF THE TANK AND FILLED THE NOZZLE CONNECTION TO THE TANK. DAIMLER CHRYSLER REFUSED RESPONSIBILITY. *AK *SCC *JB

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ODI 10218278 · 163,000 mi

WHILE I INDICATE THAT THIS PROBLEM BEGAN JAN 2008, IT HAS BECOME OBVIOUS WITH RESEARCH THAT THE PROBLEMS I HAD OVER THE LAST TWO YEARS LED UP TO THIS. FOR THE LAST 2 YEARS, IF I AM DRIVING IN HIGH ALTITUDES, ENGINE WILL SPUTTER, LOSE POWER AND THREATEN TO DIE. OVER THE LAST TWO MONTHS, MY CAR WILL JUST DIE. NO WARNING, NO SPEED REQUIREMENT, NO SITUATION REQUIREMENT. HAVE REPLACE SO MANY THINGS, IT IS UNBELIEVABLE AND VERY COSTLY. ONCE THE CAR HAS DIED, IT WILL REFUSE TO RESTART FOR SEVERAL MINUTES TO ONE HOUR. WHEN IT DOES RESTART SUPER H…

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ODI 10292501 · 177,250 mi

CANNOT FILL FUEL TANK TO TOP ( WHEN PUMP AUTOMATICALLY SHUTS OFF) WITHOUT HAVING FUEL LEAK FROM TOP OF TANK FOR ABOUT 30 MINUTES. HAVE REPLACED FUEL TANK MODULE AND GASKET. DEALER CAN FIND NO REASON FOR PROBLEM. HAPPENS AT EACH FUEL FILL. *TR

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

11 mentions · 1.1% of complaints

Median mileage: 75,000 mi (1 usable records).

ODI 10167981

CONSUMER COMPLAINT REGARDING UN-REPAIRED RECALL WORK TO A 1997 JEEP GRAND CHEROKEE, THAT RESULTED IN AN ACCIDENT. *KB THE CONSUMER STATED WITH THE VEHICLE RUNNING SHE PLACED IT IN PARK, STEPPED OUT OF THE VEHICLE, WHEN ALL OF A SUDDEN IT LURCHED BACKWARDS INTO THE NEIGHBORS LANDSCAPE. THE CONSUMER STATED SHE WAS NEVER INFORMED OF ANY RECALL ON THE VEHICLE, POSSIBLY BECAUSE THE VEHICLE WAS PURCHASED USED. *JB

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ODI 10567523 · 75,000 mi

I RECEIVED MY SAFETY RECALL NOTICE OVER 2 MONTHS AGO,AND HAVE NOT YET HEARD FROM ANY DEALER #VC741345 N45 BESIDES THE GAS TANK PROBLEM,MY JEEPS IGNITION JUST TURNS OFF WHILE I'M DRIVING.IT REALLY SCARES ME TO DEATH.PLUS AFTER DRIVING FOR ATLEAST 30 MINUTES,AND I PUT MY CAR IN PARK TO TURN OFF,THE CAR KEEPS MOVING FORWARD,LIKE A JERK MOTION,I'M DISABLED & ON SS & CAN'T AFFORD TO BUY ANOTHER CAR.PLEASE INCLUDE MY CAR IN THE RECALL FOR THE IGNITION REPLACED[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.…

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ODI 562609

CONSUMER PUT KEY IN IGNITION, GAVE A LITTLE GAS, AND VEHICLE LURCHED INTO REVERSE CRASHING INTO A BUILDING CAUSING DAMAGE TO THE REAR OF THE VEHICLE, CONSUMER STATES VEHICLE WAS STILL IN PARK AT TIME OF ACCIDENT, LUCKILY THERE WERE NO INJURIES. *SLC

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

5 mentions · 0.5% of complaints

Median mileage: 163,657 mi (3 usable records).

ODI 10150108 · 116,400 mi

97 JEEP CHEEROKE TSI, POWER STEERING PUMP BRACKET BROKE. RESULTING IN LOSS OF STEERING CONTROL. VEHICLE THEN GOES TO BATTERY DRAIN TO KEEP ENGINE RUNNING. THIS LOSS CAN RESULT IN ACCIDENT OR DEATH. THERE WAS NO SOLD ASSOCIATED WITH THE BREAK THAT COULD BE HEARD FROM INSIDE THE VEHICLE. *JB

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ODI 10439833 · 163,657 mi

WHILE DRIVING ON HIGHWAY JEEP LOST POWER THEN STALLED AND WOULD NOT START UP RIGHT AWAY, AFTER 10 MINUTES IT RESTARTED AND WAS OK. ONCE AGAIN TODAY IT DID THE SAME THING AND AFTER TAKING IT TO A REPAIR SHOP THEY SAID THAT THE ENGINE COMPUTER MUST BE REPLACED. *TR

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ODI 10840438 · 170,000 mi

TAKATA RECALL WAS SITTING AT A RED LIGHT AND IT JUST SHUT OFF ON ME AND WOULD NOT START BACK UP.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b