Auto Recall Watch
U.S. public vehicle records

2013 Jeep GRAND CHEROKEE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

802 owner complaints analyzed

9 distinct recall campaigns

67,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 435 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 368 of 802 complaints (45.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues28435.4%
Braking behavior17321.6%
Engine operation12415.5%
Fuel system concerns8710.8%
Steering behavior384.7%
Transmission and shifting243.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
368
Service Brakes
141
Engine
106
Fuel/Propulsion System
103
Unknown Or Other
58
Seats
55
Power Train
53
Air Bags
33
Component breakdown data
CategoryCount
Electrical System368
Service Brakes141
Engine106
Fuel/Propulsion System103
Unknown Or Other58
Seats55
Power Train53
Air Bags33

Electrical System: 368; Service Brakes: 141; Engine: 106; Fuel/Propulsion System: 103; Unknown Or Other: 58; Seats: 55; Power Train: 53; Air Bags: 33

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
89
25,000 to 49,999
68
50,000 to 74,999
87
75,000 to 99,999
90
100,000 to 149,999
90
150,000 and above
11
Reported problems by failure mileage data
CategoryCount
Under 25,00089
25,000 to 49,99968
50,000 to 74,99987
75,000 to 99,99990
100,000 to 149,99990
150,000 and above11

Under 25,000: 89; 25,000 to 49,999: 68; 50,000 to 74,999: 87; 75,000 to 99,999: 90; 100,000 to 149,999: 90; 150,000 and above: 11

75,000 to 99,999 miles has the most reports with usable mileage (90). 367 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
3
2013
23
2014
113
2015
143
2016
42
2017
72
2018
72
2019
63
2020
106
2021
71
2022
25
2023
22
2024
20
2025
16
2026
11
Complaints over time data
CategoryCount
20123
201323
2014113
2015143
201642
201772
201872
201963
2020106
202171
202225
202322
202420
202516
202611

2012: 3; 2013: 23; 2014: 113; 2015: 143; 2016: 42; 2017: 72; 2018: 72; 2019: 63; 2020: 106; 2021: 71; 2022: 25; 2023: 22; 2024: 20; 2025: 16; 2026: 11

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 284 complaint narratives. Braking behavior appears in 173 complaint narratives. Engine operation appears in 124 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10525154 · 2013-07-16 (July 16, 2013)

JEEP HAS AN ISSUE WITH MY 2013 JEEP CHEROKEE, WHEREIN THE ELECTRICAL SYSTEM FAILS, HEADLIGHT(S) TURN OFF AND OTHER SYSTEMS (RADIO/NAV) REBOOT. I ON MY FIFTH ATTEMPTED FIX FOR THE SAME ISSUE. CAR IS STILL IN SHOP (I AM IN MY THIRD WEEK OF A RENTAL). OBVIOUSLY, HEADLIGHTS THAT GO OUT ON THEIR OWN (AND STAY OUT) IS A SIGNIFICANT SAFETY ISSUE -- IT'S MORE THAN AN ANNOYANCE. I HAVE BEEN WARNED BY POLICE ALREADY, BUT SAFETY OF MYSELF AND OTHERS IS THE LARGER ISSUE. *TR

Owner-reported narrative. 2,500 miles reported. Look up ODI 10525154 at NHTSA ↗

Owner report 10595423 · 2014-06-01 (June 1, 2014)

ON MULTIPLE OCCASIONS, WHEN THE PUSH TO START BUTTON WAS PRESSED TO START THE VEHICLE THE HEAT/AIR FAN HAS AUTOMATICALLY COME ON AT THE HIGHEST SPEED WITH THE HEAT/AIR BUTTON IN THE OFF POSITION. THE VEHICLE HAS BEEN DRIVEN AS FAR AS 20 MILES BEFORE IT WOULD GO OFF. THE BUTTON HAS BEEN TURNED ON TO DIFFERENT SPEEDS DURING THIS INCIDENT AND THE SPEED DOES NOT CHANGE. THE VEHICLE HAS BEEN CUT OFF AND RESTARTED WITH THE SAME RESULTS. THE VEHICLE WAS TAKEN TO A JEEP DEALERSHIP ON APRIL 1, 2014. THE FAN WAS REPLACED AND APPROXIMATELY 3 WEEKS LA…

Owner-reported narrative. 9,000 miles reported. Look up ODI 10595423 at NHTSA ↗

Owner report 10496471 · 2013-02-05 (February 5, 2013)

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED DECELERATE AND THE BRAKE PEDAL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FOUR TIMES. THE MASTER CYLINDER AND THE VACUUM ASSEMBLY HOSE WERE BOTH REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE WAS NOT REPAIRE…

Owner-reported narrative. Look up ODI 10496471 at NHTSA ↗

Owner report 10497839 · 2013-02-12 (February 12, 2013)

ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…

Owner-reported narrative. 1,500 miles reported. Look up ODI 10497839 at NHTSA ↗

Owner report 10598289 · 2014-06-14 (June 14, 2014)

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

Owner-reported narrative. 35,000 miles reported. Look up ODI 10598289 at NHTSA ↗

Owner report 10649585 · 2014-10-24 (October 24, 2014)

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED PUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT CONTINUED TO HAVE TROUBLE STARTING THE ENGINE AND THE VEHICLE WOULD STALL SHORTLY AF…

Owner-reported narrative. 28,000 miles reported. Look up ODI 10649585 at NHTSA ↗

Owner report 10716190 · 2015-05-13 (May 13, 2015)

CHRYSLER, SENT US A LETTER LISTING THE RECALL BELOW FOR OUR 2013 JEEP GRAND CHEROKEE, AND THEY STILL DO NOT HAVE THE REPLACEMENT PART. THE REPAIR HAS NOT BEEN MADE AND THEY GIVE US NO INFORMATION ABOUT WHEN IT WILL BE AVAILABLE FOR REPAIR. MY MAIN CONCERN IS THAT WE HAVE A 2 YEAR OLD AND MY WIFE DRIVES THE JEEP EVERY DAY, HER ONLY MEANS OF TRANSPORTATION. THE RECALL STATES "IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING." ALSO, VERY CONCERN…

Owner-reported narrative. Look up ODI 10716190 at NHTSA ↗

Owner report 10721458 · 2015-05-26 (May 26, 2015)

THE FIRST INCIDENT HAPPENED AT THE END OF APRIL. WHILE DRIVING, AFTER CROSSING A BUSY STREET, I SUDDENLY LOST POWER AND ENGINE RESPONSE. AFTER HAVING IT TOWED TO THE NEAREST REPAIR SHOP, I HAD TO HAVE THE FUEL PUMP AND SENDER REPLACED. THIS IS WHEN I WAS MADE AWARE THERE IS A FUEL KIT RELAY RECALL. NOW, BARELY 4 WEEKS LATER, THIS EXACT SAME THING HAS HAPPENED AGAIN. WITH APPARENTLY NO REMEDY TO THE RECALL YET, I AM NOW LEFT PAYING FOR THE SAME EXACT REPAIRS I JUST HAD DONE LESS THAN 150 MILES AGO. THIS TIME IT HAPPENED AFTER CROSSING INTO A…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10721458 at NHTSA ↗

Owner report 10474349 · 2012-09-08 (September 8, 2012)

2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BA…

Owner-reported narrative. 80 miles reported. Look up ODI 10474349 at NHTSA ↗

Owner report 10477942 · 2012-09-29 (September 29, 2012)

RECEIVED EMAIL FROM SON ABOUT POWER STEERING HOSE LEAKING WHICH COULD CAUSE A FIRE AFTER WE PURCHASED 2013 JEEP GRAND (PURCHASED ON MAY 31). WENT TO CHECK FOR LEAKAGE... FOUND LEAKAGE. WENT TO DEALER, THEY COULDN'T DETERMINE LEAKAGE EVENTHOUGH INFORMED THEM WHERE TO LOOK. I WENT BACK TO THE SHOP AREA AND INSTRUCTED THEM WHERE TO LOOK; FINALLY THE TECHNICIAN DID FIND THE LEAK ... DUE TO A POWER STEERING PUMP CRACK. SO IN YOUR INVESTIGATION FOR POWER STEERING HOSE CAUSING FIRES, INVESTIGATE FOR THE PUMP ALSO. WE ARE STILL CHECKING DAILY…

Owner-reported narrative. 300 miles reported. Look up ODI 10477942 at NHTSA ↗

Owner report 10542584 · 2013-09-09 (September 9, 2013)

WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TO…

Owner-reported narrative. 8,170 miles reported. Look up ODI 10542584 at NHTSA ↗

Owner report 10555937 · 2013-12-13 (December 13, 2013)

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SECURED IN PARK, THE VEHICLE WOULD ROCK BACK AND FORTH WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PROBLEM WOULD ALSO OCCUR WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 500 miles reported. Look up ODI 10555937 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

802 unique complaints in this selection. Analysis snapshot: 2026-10-01.

54.2%Usable mileage435 / 802 records
100.0%Valid incident date802 / 802 records
100.0%Valid filing date802 / 802 records
100.0%Ordered incident and filing dates802 / 802 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
80549.0%
ODI 10469611 · 1,000 mi

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

Look up ODI 10469611 at NHTSA ↗

36845.9%
ODI 10474349 · 80 mi

2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BA…

Look up ODI 10474349 at NHTSA ↗

45819.3%
ODI 10512556 · 29 mi

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE EXACT CAUSE OF THE FAILURE WAS UNKNOWN HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 29. THE CURRENT MILEAGE WAS 233.

Look up ODI 10512556 at NHTSA ↗

13810.1%
ODI 10693060 · 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT NO LONGER DRIVES THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Look up ODI 10693060 at NHTSA ↗

5919.0%
ODI 10872738 · 3,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Look up ODI 10872738 at NHTSA ↗

8723.9%
ODI 10995144 · 1,000 mi

2017 GRAND CHEROKEE SUMMIT HAS A "GREMLIN" IN THAT THE POWER PASSENGER REAR WINDOW, AND POWER LIFTGATE WILL OPEN ON THEIR OWN AND ONE DOESN'T KNOW WHEN IT WILL HAPPEN, AND THIS HAS HAPPENED MORE THAN ONCE WITH REAR WINDOW. ALSO, LANE ASSIST IS NOW MALFUNCTIONING. DEALER CAN NOT VERIFY PROBLEMS EVEN WITH ASSISTANCE FROM JEEP ENGINEERING,

Look up ODI 10995144 at NHTSA ↗

33138.8%
ODI 11053802 · 590 mi

DASH AND RADIO SHUT OFF WHILE DRIVING ON THE FREEWAY

Look up ODI 11053802 at NHTSA ↗

8122.0%
ODI 11187361 · 8,500 mi

CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.

Look up ODI 11187361 at NHTSA ↗

7029.4%
ODI 11306701 · 298 mi

TL* THE CONTACT OWNS A 2020 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, HEAT WOULD EXIT THE VENTS WHEN USING THE AIR CONDITIONAL. THE CONTACT STATED HE HAD TO OPEN THE WINDOWS FOR 10-15 MINUTES TO BE ABLE TO ENTER THE VEHICLE, DUE TO THE EXTREME HEAT INSIDE THE CAB. THE CONTACT WAS CONCERN THAT THE FAILURE WOULD OCCUR WHEN EXTREME HOT CLIMATE WEATHER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER VICTORY CHRYSLER DODGE JEEP RAM LOCATED AT 45 NABER DR, SHALLOTTE, NC 28…

Look up ODI 11306701 at NHTSA ↗

11127.5%
ODI 11413752 · 121 mi

I WAS DRIVING MY NEW GRAND CHEROKEE WITH 121 MILES ON THE ODOMETER. AS I WAS MOVING FORWARD WITH THE VEHICLE IN DRIVE AND WAS ATTEMPTING TO TURN AROUND TO- RE-ENTER A HIGHWAY THE ENGINE STOPPED. I IMMEDIATELY PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES WITH NO LUCK. THE VEHICLE WAS STUCK IN PARK WITH THE WHEELS TURNED TO THE LEFT. THE REST OF THE ELECTRONICS WORKED BUT THE THE VEHICLE LOCKED IN PARK IT COULD NOT BE MOVED. THIS REPRESENTS AN EXTREME HAZARD TO THE MOTORING PUBLIC AS IF I HAD GONE 10 FEET FURTHE…

Look up ODI 11413752 at NHTSA ↗

12849.0%
ODI 11527849

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me…

Look up ODI 11527849 at NHTSA ↗

17645.6%
ODI 11490786 · 311 mi

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact put out the smoke with her hand and sustained a burned finger. The contact did not seek medical assistance. The vehicle was towed to the dealer. The manufacturer was notified of the failure and sent out a fire inspector who diagnosed the vehicle but…

Look up ODI 11490786 at NHTSA ↗

11045.5%
ODI 11573849

Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to start the Jeep. Gear shifter moving when vehicle is dead. Dealer is working on vehicle again and I have been without it for a total of approximately 24 days since I purchased in November 2023.

Look up ODI 11573849 at NHTSA ↗

3040.5%
ODI 11654077

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watc…

Look up ODI 11654077 at NHTSA ↗

313.6%
ODI 11753837 · 10 mi

The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond. The vehicle was turned off and restarted and responded as intended upon shifting into drive(D). No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a loss of battery communication with the computer due to a…

Look up ODI 11753837 at NHTSA ↗

Engine
28417.3%
ODI 10459178 · 1,000 mi

BACKING OUR BOAT INTO DRIVEWAY, CAR HAD BEEN RUNNING ABOUT 20 MINUTES AND ENGINE UNDER HOOD STARTED SMOKING, FLUID THEN DRIPPED TO DRIVEWAY AND CAUGHT FIRE, EXTENDED INTO FULL ENGINE COMPARTMENT ENGINE ENTIRELY DESTROYED. *TT ...UPDATED 07/19/12 *BF CHRYSLER AGREED TO REPLACE THE VEHICLE UNDER WARRANTY. UPDATED 07/19/12

Look up ODI 10459178 at NHTSA ↗

10613.2%
ODI 10506010 · 1,247 mi

JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT ALMOST 7000. THE JEEP KEPT ON WANTING TO GO FAST. I PUT IT IN NEUTRAL AND IT SHIFTED HARD INTO NEUTRAL. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON AND STAYED RED UNTIL I PULLED OVER AND SHUT THE CAR OFF. IT DOESN'T EVEN HAVE 1500 MILES YET! THIS IS THE THIRD TIME THIS HAS HAPPENED. …

Look up ODI 10506010 at NHTSA ↗

40817.2%
ODI 10511545 · 810 mi

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDA…

Look up ODI 10511545 at NHTSA ↗

20114.8%
ODI 10694727 · 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR LIGHTS ON THE DASH AND DOORS BLINKED ON AND OFF SEVERAL TIMES. I CONTACTED THE DEALERSHIP THAT DAY BUT WAS NOT ABLE TO GET AN APPOINTMENT RIGHT AWAY. FOUR DAYS AFTER THIS ALL STARTED I WAS DRIVING THE VEHICLE GOING ABOUT 40 MPH AND SLOWED DOWN TO ABOU…

Look up ODI 10694727 at NHTSA ↗

7624.5%
ODI 10889289 · 500 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

Look up ODI 10889289 at NHTSA ↗

10228.0%
ODI 11021358 · 750 mi

WE WERE SOLD A RUSTED BRAND NEW CAR BY HUFFINES JEEP DEALERSHIP IN LEWISVILLE, TX. WE IDENTIFIED THE RUST IN THE CAR WITHIN 3 WEEKS ( AND LESS THAN 700 MILES) AND TOOK IT BACK TO THE DEALERSHIP AND THEY DENIED HELPING US OUT AND REFUSED TO REPLACE THE CAR FOR US AND THE ONLY OPTION THEY PROVIDED US WAS " WE WILL FIX THE CAR AND YOU TAKE IT BACK" . WE HAVE ESCALATED THE CASE TO "FCA NORTH AMERICA" AND THEY ARE CURRENTLY INVESTIGATING THE CASE . HOWEVER WE ARE AFRAID THAT SINCE THE DEALERSHIPS HAVE A RAPO ESTABLISHED WITH THE COMPANY THEY MIGHT …

Look up ODI 11021358 at NHTSA ↗

12414.5%
ODI 11080759 · 300 mi

I DROVE THIS VEHICLE TO WORK AND PARKED IT IN A PARKING STRUCTURE AT 8:00 IN THE MORNING. BY 4:00 IN THE AFTERNOON, THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE SAT ALL DAY IN THE STRUCTURE. UNKNOWN AS TO WHY IT CAUGHT FIRE, BUT THE FIRE ORIGINATED SOMEWHERE IN THE ENGINE COMPARTMENT. I TOOK DELIVERY OF THIS VEHICLE 8 DAYS BEFORE THIS HAPPENED AND IT ONLY HAD APPROXIMATELY 300 MILES ON IT. *TT *JS *DT *JB

Look up ODI 11080759 at NHTSA ↗

6417.4%
ODI 11207964 · 9,700 mi

VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES OVER ABOUT 5 MINUTES BEFORE VEHICLE WOLD OPERATE NORMALLY AGAIN.

Look up ODI 11207964 at NHTSA ↗

5021.0%
ODI 11297610 · 350 mi

WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.

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6014.9%
ODI 11376781

MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

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4918.8%
ODI 11579080

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed …

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8321.5%
ODI 11503558 · 197 mi

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where the ECM was reset; however, while driving the failure recurred and the vehicle stalled. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 197.

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10342.6%
ODI 11573849

Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to start the Jeep. Gear shifter moving when vehicle is dead. Dealer is working on vehicle again and I have been without it for a total of approximately 24 days since I purchased in November 2023.

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2128.4%
ODI 11663539

I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…

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1463.6%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Power Train
996.0%
ODI 10445037 · 1,640 mi

PREPARING TO BACK FROM MY GARAGE, I STEPPED ON THE BRAKE AND PLACED THE SELECTOR IN REVERSE. DESPITE MY HOLDING FIRMLY ON THE BRAKE, THE JEEP GRAND CHEROKEE MOVED BACKWARDS AS IF SLIDING ON ICE. IT COLLIDED, AT A SLOW SPEED, WITH A CAR PARKED OPPOSITE ON THE DRIVEWAY. WHILE CONTINUING TO APPLY THE BRAKE, I MOVED THE SELECTOR INTO DRIVE IN ORDER TO PULL FORWARD AWAY FROM THE OTHER VEHICLE. THE JEEP LUNGED FORWARD WITH THE FRONT TIRES REMAINING STATIONARY AND SLIDING ALONG THE GROUND. THE VEHICLE CRASHED INTO THE STONE COLUMN BETWEEN THE TWO…

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536.6%
ODI 10513297 · 4,015 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND SHOOK ABNORMALLY. THE CONTACT ALSO STATED THAT THE SERVICE FOUR-WHEEL DRIVE, ELECTRIC STABILITY CONTROL AND THE ELECTRONIC WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PERFORMANCE CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …

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46819.7%
ODI 10520129 · 300 mi

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.

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34825.6%
ODI 10664189 · 174 mi

THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR

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7724.8%
ODI 10824042 · 2,900 mi

THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS

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8723.9%
ODI 10949989 · 300 mi

I STOPPED ON MY DRIVEWAY WHICH IS AT ABOUT A 20 DEGREE ANGLE. PLACED THE VEHICLE IN PARK AND LEFT THE ENGINE RUNNING. I DID NOT APPLY THE PARKING BRAKE. I EXITED THE VEHICLE IN ORDER TO CHANGE DRIVERS AND LEFT THE DOOR OPEN. THE VEHICLE STARTED TO ROLL BACKWARDS SLOWLY. I JUMPED IN AND HIT THE BRAKES. I CONFIRMED VEHICLE SHIFT SELECTOR WAS IN PARK. I REPEATED THE SAME THING THE NEXT DAY TO TEST THIS BUT OF COURSE I STAYED IN THE VEHICLE WITH THE DOOR SHUT AND THE SAME THING HAPPENED. I PULLED UP TO THE SAME SPOT, WITH THE ENGINE RUNNING AND PU…

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728.4%
ODI 11075571

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE …

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4612.5%
ODI 11184392 · 1,300 mi

ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTROL SHIFT IS EVEN WORSE THAN BEFORE. JERKY AND ALMOST DEAD DROP IN TRANSMISSION ON BRAND NEW VEHICLE IS HARD TO BELIEVE. LIKE TO SEE TSB REPORT. 20 PLUS YEARS AUTO MECHANIC MYSELF.DEALER DID EXPERIENCE THE TROUBLE I HAVE WITH VEHICLE. IN A ONE MILE ROA…

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3916.4%
ODI 11297610 · 350 mi

WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.

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5814.4%
ODI 11399189 · 119 mi

JUST GOT A BRAND NEW 2021 JEEP GRAND CHEROKEE LIMITED X FOR LEASE TWO DAYS LATER NOTICED THE TRANSMISSION IS STALLING ENGINE IS STALLING THERE IS NO POWER WHEN I HIT THE GAS THE CAR DOESN'T GO. IT HAPPENED IN MOTION ON THE STREET.

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3613.8%
ODI 11527849

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me…

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389.8%
ODI 11514584

1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce noise and vehicle will shift/skip-jump of the pavement. Safety hazard and can/will cause driver to loose control.

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2912.0%
ODI 11615231

I was driving at 65 mph on highway when warning screen came on ""Service Transmission Continue in D. Do not shift or turn engine off until you reach a desired location. You may not be able to shift again until serviced". Then warnings came up that each of the safety systems are disabled (lane assist, front collision, etc.). I was only a few miles from next. I slowed when exiting, car would not increase power when I tried to merge onto road, had to ride on shoulder to safe place to park. I put car in park, tried to shut it off, but it woul…

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1114.9%
ODI 11673278

I am unsure of what the complete issue is at this point. I have taken my car into two different dealerships multiple times and everybody keeps sending me back saying it’s running as it was designed. However, the things that’s experiencing it was not experiencing when I bought it, I would not have bought it And the list goes on. Has a random hesitation in the transmission. It revs way too high when shifting, it doesn’t downshift properly it doesn’t shift properly. There has been a groaning in the vehicle basically since day, one when downshiftin…

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836.4%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Unknown Or Other
1207.3%
ODI 10637749 · 30,000 mi

FUEL PUMP CONTINUES TO RUN AFTER CAR SHUT OFF. RESULT IS A DEAD BATTERY AND MY CAR IN THE SHOP. *TR

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587.2%
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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27111.4%
ODI 10507288 · 100 mi

WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. THIS IS A RECORDING OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=JU1LSZLIEFO. *TR

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19214.1%
ODI 10744217 · 3,000 mi

NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TURN OFF YOUR SECURITY SOFTWARE ON YOUR COMPUTER TO DOWN LOAD, AND THEN THE STEPS FOR UPLADING TO THE VHEICAL ARE INSANE.

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3110.0%
ODI 10881708

I PURCHASED A NEW JEEP CHEROKEE SUMMIT VIN # [XXX] , BE ADVISED THE CAR CANNOT BE REGISTERED, AND IS IN RECALL . THE DEALERSHIP STOPPED RETURNING PHONE CALLS ,AND CANNOT BE REACHED . I BELIEVE THERE IS SOME TYPE OF FRAUD ONGOING, IF THIS CANNOT BE RECTIFIED IMMEDIATELY , I AM LEFT WITH NO OTHER RECOURSE THAN TO NOTIFY THE POLICE , AND GET MY ATTORNEY'S INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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7620.9%
ODI 11016430 · 5,500 mi

I HAVE EXPERIENCED NUMEROUS INSTANCES OF THE VEHICLE REMAINING IN RUN MODE AFTER I PUSH THE STOP BUTTON TO SHUT IT DOWN. THIS ONLY OCCURS WHEN THE ESS (ENGINE STOP/START) IS ENABLED. MY INITIAL BELIEF WAS THAT THE ESS WAS RESTARTING THE VEHICLE. UPON FURTHER OBSERVATION, I NOW BELIEVE THAT THE VEHICLE IS IGNORING THE STOP BUTTON INPUT. I REALIZED THAT THIS IS A SAFETY ISSUE WHEN THE VEHICLE FAILED TO SHUT DOWN AT A GAS STATION AND I REFUELED WITH THE ENGINE RUNNING. I FAILED TO REALIZE THAT THE VEHICLE HAD NOT SHUT DOWN DUE TO EXCESSIVE N…

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26731.3%
ODI 11072268

DISPLAY DASH SCREEN SHUTS OFF AND ON APPX EVERY 30 SECONDS, REBOOTS, AND OVERHEATS, DRIVING OR STATIONARY.

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7720.9%
ODI 11185518

DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MINUTES. THIS IS SO AGAINST THE SAFETY BECAUSE THE MAIN CORE CONTROLLING UNIT OF THE CAR IS OF NO USE DUE TO THIS PROBLEM. THERE IS NO DEFINITE SOLUTION AND ANSWER BY THE DEALERSHIP, SERVICE BRANCH, UNCONNECT CUSTOMER CARE AND STAR TICKET SYSTEM. THE CA…

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6326.5%
ODI 11287558 · 500 mi

I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WITH ONLY 500 MILES DRIVEN, AND IT WAS EQUIPPED WITH A COMPLETE SAFETY PACKAGE THAT SHOULD HAVE AUTOMATICALLY STOPPED IT BEFORE AN IMPENDING IMPACT BUT IT DID NOT DO SO. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE AND IT FELT LIKE A NIGHTMARE.

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5513.6%
ODI 11395797 · 486 mi

I STOPPED ON A SLIGHT FORWARD FACING HILL, PUT THE CAR INTO P FOR PARK SO IT WAS STATIONARY, AND TURNED IT OFF. I GOT OUT, AND WALKED AROUND THE CAR TO OPEN THE BACK PASSENGER SIDE DOOR TO LET MY SON OUT. THEN AFTER ABOUT 1 MINUTE OF BEING PARKED CORRECTLY, THE CAR STARTED ROLLING FORWARD DOWN THE HILL ON ITS OWN (NOTE THAT THE WHEELS WERE TURNING SO THE CAR WAS NOT SLIDING). LUCKILY I GOT MY SON OUT, AND THEN THE CAR STOPPED ON ITS OWN AFTER ABOUT 30 YARDS (UNCLEAR IF IT STOPPED AS THE BRAKES ENGAGED AGAIN OR THE HILL WAS SOT ENOUGH THAT IT ST…

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3714.2%
ODI 11527537

From the time the vehicle is started, there is an approximate 15 second delay for the backup camera and rear cross traffic alert to display a live view when in reverse and the vehicle is in motion. I.E. putting the vehicle in reverse immediately after starting the engine will show a frozen, then 1-2 second delayed view of the actual image when in reverse. This problem happens any time the vehicle is started, and corrects after about 15 seconds, when finally an actual live view is displayed by the backup camera when in reverse.

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6316.3%
ODI 11503232

Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired.

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3012.4%
ODI 11569598

I bought this vehicle 2weeks ago and she drove it Iowa. The next morning when she went to drive it, the battery was totally dead. Technician at Jeep Dealership it’s a software problem and they could take out that chip of the Telematics box is causing battery drain.

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1418.9%
ODI 11661179

I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.

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29.1%
ODI 11747173

Odometer fraud: On [XXX], I purchased 2026 Jeep Grand Cherokee VIN [XXX] from Clay Cooley Dallas Dodge as "new." Federal Odometer Disclosure Statement and Retail Installment Contract stated 10 miles. Actual odometer at delivery: 124 miles after dealer disclosed dead battery replacement delayed delivery. No corrected Federal Odometer Disclosure Statement was provided as required by 49 USC 32705. Vehicle delivered was non-conforming to advertised characteristics: 1. Dealer digital showroom pictured 2026 Grand Cherokee with captain's chairs, 3r…

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Air Bags
422.6%
ODI 10519493 · 32,500 mi

ON JUNE 2 AFTER CLEANING THE CAR AT THE CAR WASH (MANUALLY) ON THE WAY BACK TO OUR HOME ALL THE LIGHTS OF THE DASHBOARD LIT UP FOR ALL SERVICES TO BE DONE AND THE WIPERS ACTIVATED BY THEMSELVES. THE SAFETY BELTS ARE NO LONGER WORKING AND THE LIGHTS OF THE CAR ARE NOT FUNCTIONAL. YOU DO NOT HAVE BLINKERS, SEAT BELTS OR BRAKE LIGHTS. THE RPM NEEDLE GOES UP AND DOWN RANDOMLY AND THE ENGINE CONTINUES TO REV UP AND DOWN. THE BRAKES FEEL AS IF THEY ARE NOT WORKING TO FULL STRENGTH, CAR WAS TURNED OFF AND RESTARTED TO SEE IF PROBLEM WITH DASHBOARD STI…

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334.1%
ODI 10575125 · 15,858 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT WAS DRIVING 25 MPH AND ANOTHER VEHICLE CRASHED INTO HER DRIVERS SIDE DOOR AT APPROXIMATELY 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SIDE DOOR WAS PUSHED IN AND THE REAR DRIVERS SIDE DOOR FELL OFF OF THE VEHICLE. THE VEHICLE WAS EQUIPPED WITH SIDE AIR BAGS. THE CONTACT WAS FORCED TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A REPRESENTATIVE WITH THE MANUFACTURER STATED THAT A REQUEST WOULD BE SUBMITTED TO A SPECIAL IN…

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2098.8%
ODI 10543590 · 6,000 mi

UPON STARTING MY 2014 JEEP GRAND CHEROKEE OVERLAND, ALL OF THE WARNING LIGHTS CAME ON AND REMAINED ON. THIS INCLUDED, BUT WAS NOT LIMITED TO: AIRBAGS, ELECTRONIC STABILITY CONTROL, ABS BRAKE SYSTEM,CHECK ENGINE LIGHT, AND OTHERS. THE MESSAGES IN THE DASHBOARD INFORMATION SCREEN INDICATED VARIOUS FAILURES AND THE NEED TO SERVICE IMMEDIATELY. THE REAR BACKUP CAMERA ALSO BECAME NON FUNCTIONING. AFTER SHUTTING DOWN THE VEHICLE, WAITING SEVERAL MINUTES AND THEN RESTARTING, THE PROBLEMS CONTINUED. OUT OF SAFETY CONCERNS, I CALLED THE NEAREST JEEP DE…

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1037.6%
ODI 10733158 · 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,500.

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113.5%
ODI 10839068 · 2,200 mi

TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN AREA AND CAUSED A SEVERE BURNING SENSATION TO THE SKIN. THE CONTACT ALSO SUSTAINED BRUISING TO THE RIGHT BREAST FROM THE SEAT BELT WEBBING. IN ADDITION, THE ENTIRE ABDOMEN AREA BECAME SWOLLEN AND THE RIGHT LOWER SIDE WAS MORE SEVERELY SWOLLEN. THE CON…

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154.1%
ODI 11120565 · 34,010 mi

TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD …

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242.8%
ODI 11144724 · 195 mi

I WAS TRAVELING SOUTH ON CAMBRIDGE RD. AS I WAS APPROACHING A SHOPPING PLAZA, A VEHICLE WAS ATTEMPTING TO EXIT THE PARKING LOT OF THE PLAZA ALSO HEADING SOUTH. AS THE VEHICLE WAS ATTEMPTING TO MAKE THE LEFT HAND TURN, IT PULLED IN FRONT OF MY CAR, DRIVING ME OFF THE ROAD. I HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING THAT CAR, AND WHEN I DID I CRASHED INTO AN ELECTRICAL POLE, DESTROYING THE ENTIRE FRONT END AND TOTALING THE CAR. THE AIRBAGS DID NOT DEPLOY AND THIS IS WHY I'M FILING THIS REPORT.

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184.9%
ODI 11271404 · 10,500 mi

VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED.

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177.1%
ODI 11315434 · 2,643 mi

I WAS INVOLVED IN A HEAD ON COLLISION WITH A SNOW PLOW MOUNTED TO A FORD F-250 WHERE SIGNIFICANT FRONT END DAMAGE WAS DONE TO THE VEHICLE, AND THE AIRBAGS DIDN'T DEPLOY. THERE'S NO WAY POSSIBLE THESE AIRBAGS SHOULD HAVE NOT BEEN DEPLOYED.

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194.7%
ODI 11440372

This vehicle has been involved in two significant front end accidents and a rear end accident and the airbags have failed to deploy on impact during all three accidents. Direct damage occurred to the bumpers of the vehicles during all three incidents as well.

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83.1%
ODI 11649045 · 30,000 mi

The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while his stepdaughter was driving at 40 MPH during rainy conditions, the railroad track poles were lowered. The contact's daughter crashed the front of the vehicle into the railroad poles. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. The vehicle came to a stop when the railroad poles landed in the middle of the vehicle. There was property damage to the railroad poles. A police report was filed. The contact and the passe…

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102.6%
ODI 11508093

I was in a head on collision with another car. None of my airbags deployed. The fire department and police department were concerned and shocked that they did not deploy. They cut the wiring to the battery for fear it would deploy late and I was injured in the car with a firefighter holding my neck. My car was a total loss.

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10.4%
ODI 11595716

Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while we are sitting absolutely still at stop lights & that we are traveling at a variety of speeds including 0 mph while keeping up with traffic on the interstate. Tachometer does not function. The rpm gauge fluctuates wildly while idling and while the vehicle is in motion. Gear Display does…

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56.8%
ODI 11731282

Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took out almost my entire front driver side. No air bags Went off, accident happened @5:55am jeep app says “air bag failure” @ 6:08am

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00.0%

No examples available for this selection.

Service Brakes
27716.9%
ODI 10469611 · 1,000 mi

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

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14117.6%
ODI 10497839 · 1,500 mi

ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…

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25210.6%
ODI 10533524 · 3,500 mi

HUGE ISSUE ? FIVE TIMES NOW, AS I'M DRIVING DOWN THE ROAD, THE DASHBOARD HAS LIT UP "BRAKE" IN RED AND THE VEHICLE WILL START BRAKING FOR NO REASON. I WILL NOT HAVE THE CRUISE CONTROL ON AND TWO OF THE FOUR TIMES, THERE WERE NO CARS AROUND ME. THIS WOULD SEEM TO BE A HUGE SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS ON THE ROAD. THIS VEHICLE HAD LESS THAN 3500 MILES ON IT WHEN THE FIRST OCCURRENCE HAPPENED. *TR

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392.9%
ODI 10706564 · 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR

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227.1%
ODI 10861464 · 724 mi

THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)

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298.0%
ODI 10958797 · 25 mi

18 DAYS AFTER PURCHASING MY GRAND CHEROKEE THE CAR SUDDENLY FELT LIKE IT WAS DRAGGING SOMETHING AND HAVING A DIFFICULT TIME MOVING. IT FELT LIKE THE EMERGENCY BRAKE WAS ON, BUT THE WAS NOT LIGHT INDICATOR. WHEN WE PULLED OVER THE WHEELS WERE RED HOT AND WHEN WE DROPPED WATER ON IT TO SEE HOW HOT IT WAS THE WATER SIZZLED. WE ENGAGED AND THEN DISENGAGED THE PARKING BRAKE JUST TO MAKE SURE IT WASN'T ON FOR SOME REASON. WE HAD THE CAR PUT ON A FLATBED AND TAKEN TO THE DEALERSHIP. A WEEK LATER THEY SAID IT WAS FIXED, WE PICKED IT UP DROVE IT T…

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293.4%
ODI 11079986 · 2,400 mi

DRIVING THE AUTO AND APPLIED THE BRAKES AT A RED LIGHT AND THE BRAKES ONLY PARTIALLY ENGAGED AND THE AUTO WENT THROUGH THE RED LIGHT. DROVE UP TO THE NEXT LIGHT AS THE CAR WAS JUST ABOUT TO STOP IT ACCELERATED FORWARD INTO THE TRUCK IN FRONT OF ME. THERE IS A SAFETY FEATURE CALLED "FORWARD COLLISION WARNING" WHICH SHOULD APPLY THE BRAKES AND DID NOT WORK (INSTEAD OF BRAKING WITH THE JEEP SAFETY FEATURE THE AUTO ACCELERATED). THE DEALER REPAIRED THE DAMAGE PAID BY MY INSURANCE COMPANY BUT COULD NOT TELL ME WHY THIS HAPPENED OR PROVIDE ASSURANCE…

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4913.3%
ODI 11204418 · 23,000 mi

TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO BAYSIDE CHRYSLER JEEP DODGE (212-19 NORTHERN BOULEVARD, BAYSIDE, NEW YORK 11361, [phone removed]) WHERE IT WAS DETERMINED THAT THE BRAKES PERFORMED NORMALLY AND NO FAILURE WAS FOUND. THE MANUFAC…

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135.5%
ODI 11287558 · 500 mi

I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WITH ONLY 500 MILES DRIVEN, AND IT WAS EQUIPPED WITH A COMPLETE SAFETY PACKAGE THAT SHOULD HAVE AUTOMATICALLY STOPPED IT BEFORE AN IMPENDING IMPACT BUT IT DID NOT DO SO. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE AND IT FELT LIKE A NIGHTMARE.

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286.9%
ODI 11395797 · 486 mi

I STOPPED ON A SLIGHT FORWARD FACING HILL, PUT THE CAR INTO P FOR PARK SO IT WAS STATIONARY, AND TURNED IT OFF. I GOT OUT, AND WALKED AROUND THE CAR TO OPEN THE BACK PASSENGER SIDE DOOR TO LET MY SON OUT. THEN AFTER ABOUT 1 MINUTE OF BEING PARKED CORRECTLY, THE CAR STARTED ROLLING FORWARD DOWN THE HILL ON ITS OWN (NOTE THAT THE WHEELS WERE TURNING SO THE CAR WAS NOT SLIDING). LUCKILY I GOT MY SON OUT, AND THEN THE CAR STOPPED ON ITS OWN AFTER ABOUT 30 YARDS (UNCLEAR IF IT STOPPED AS THE BRAKES ENGAGED AGAIN OR THE HILL WAS SOT ENOUGH THAT IT ST…

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135.0%
ODI 11528096

Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an ap…

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225.7%
ODI 11519297

On four separate incidences, the automatic emergency brake engaged while driving the vehicle at speeds in excess of 30 mph. There was no warning or reason for the emergency brake to engage. This resulted in the car needing to be towed to the dealer on two occasions as the vehicle froze and was not drivable. The dealer states they are unable to diagnose the problem or fix it as there are no codes that populate during the diagnostic session. This is an obvious safety hazard as this is a family vehicle with two small children in the rear seats.

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177.0%
ODI 11595716

Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while we are sitting absolutely still at stop lights & that we are traveling at a variety of speeds including 0 mph while keeping up with traffic on the interstate. Tachometer does not function. The rpm gauge fluctuates wildly while idling and while the vehicle is in motion. Gear Display does…

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68.1%
ODI 11654077

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watc…

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14.5%
ODI 11747221

I purchased a new 2026 Jeep Grand Cherokee on May 9, 2026. On June 4, 2026, less than one month after purchase, the vehicle experienced a sudden brake system failure while I was driving. The brake pedal became hard and unresponsive, the ABS warning lights illuminated, and the vehicle had very limited stopping power. Fortunately, I was able to safely drive the vehicle to the dealership without an accident or injuries. The dealership diagnosed the problem as a failed brake booster (part # 68734134AB) requiring replacement. However, the replaceme…

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Fuel/Propulsion System
21613.1%
ODI 10467069 · 1,535 mi

I STARTED THE ENGINE OF MY 2012 JEEP AND AS SOON I BEGAN TRAVELING WITH THE JEEP FLUIDS POURED FROM THE MIDDLE OF THE ENGINE. I DID NOT NOTICE THIS UNTIL I STOPPED THE VEHICLE AFTER DRIVING 10 MINUTES. THE COMPUTER DID NOT SHOW ANY SIGNS OF AN ERROR OR ENGINE TROUBLE. WHEN I STOPPED THE VEHICLE AND LOOKED UNDER THE FRONT OF THE CAR I SAW A STEADY STREAM OF ORANGE LIQUID POURING FROM THE MIDDLE OF THE ENGINE. THIS FLUID WAS ENGINE COOLANT. I IMMEDIATELY HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER SERVICE STATION. MY JEEP HAS BEEN WITH THE SERVICE…

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10312.8%
ODI 10610767 · 18,000 mi

I WAS DRIVING HOME FROM A SKI WEEKEND IN UPSTATE NY IN JANUARY AND TRAVELING ON THE INTERSTATE AT APPROXIMATELY 65MPH, THE TEMPERATURE OUTSIDE WAS BELOW FREEZING AND I WENT TO APPLY THE BRAKES TO SLOW DOWN FOR UPCOMING TRAFFIC AND THE PEDAL WAS HARD AND THE BRAKES DID NOT ENGAGE, I PUMPED THE PEDAL AND REMAINED CALM AND HOPED THAT THE POWER WOULD COME BACK TO THE PEDAL AND LUCKILY IT DID AFTER A 3 PUMPS TO THE PEDAL AND TOOK ABOUT 5 SECONDS. WE AVOIDED A NEAR FATAL COLLISION IF IT WASN'T FOR MY QUICK THINKING AND REMAINING CALM. I BROUGHT THE …

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1235.2%
ODI 10511545 · 810 mi

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDA…

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745.4%
ODI 10711898 · 33,000 mi

THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL GAUGE DROPS BELOW 3/4 FULL AND THEN SHUTS OFF WHEN THE FULL GAUGE READS 1/4 FULL. THE PROBLEM IS THAT WHEN THE LIGHT COMES ON IT DISABLES THE REMOTE START FUNCTION WHICH IS SORELY MISSED IN NEW ENGLAND WINTERS. THIS HAVE HAPPENED AT LEAST 10 TIMES THIS WINTER IF NOT MORE AND THE DEALER COULD NOT HELP. *TR

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289.0%
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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318.5%
ODI 10990771

THE VEHICLE DOESN'T SHIFT GEARS PROPERLY WHEN MOVING. IT MOSTLY HAPPENS ON A REGULAR STREETS IN DAY-TO-DAY DRIVING I'VE NOT NOTICED IT AT HIGHER SPEEDS. THE RPMS GO UP REALLY REALLY HIGH AND YESTERDAY WHEN I WAS GETTING ONTO A SMALLER HIGHWAY FROM A MAIN HIGHWAY IT'S SLID INTO ALMOST A NEUTRAL STATE, IT DIDN'T STALL BUT DIDN'T ACCELERATE EITHER ON THE TURN COMING OFF LIGHT . THIS IS HAPPENS FREQUENTLY SINCE I GOT THE CAR IN FEBRUARY AND I BROUGHT IT TO THE DEALER A FEW WEEKS AGO AND THEY SAID THEY UPDATED SOME KIND OF SOFTWARE. IT HASN'…

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445.2%
ODI 11075571

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE …

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71.9%
ODI 11466467

My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried …

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177.1%
ODI 11329112 · 88 mi

LEASED MY GRAND CHEROKEE 2020. DROVE THE CAR TWICE. IT WASN'T EVEN 24 HRS SINCE I HAD THE CAR, MY CAR BROKE DOWN THE 2ND TIME I DROVE IT (ON A FRIDAY). I WAS WAITING ON LINE FOR MY SONS GRADUATION. IT WAS A DRIVE THROUGH GRADUATION BECAUSE OF COVID-19. I WAS THE 1ST ON LINE AND HAD 50 CARS BEHIND ME. WHEN I WAS ASKED TO PROCEED MY GEAR DIDN'T SHIFT. I TURNED THE CAR OFF AND TRIED RESTARTING IT AND IT DIDN'T START. HAD TO GET THE CAR TOWED TO A DEALER. I WAS TOLD ID HAVE TO WAIT TILL MONDAY. CALLED JEEP TO COMPLAIN. I ASKED FOR A LOANER AND WAS …

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389.4%
ODI 11376781

MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

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4015.3%
ODI 11657607

Once a week or so, the vehicle will experience motive power loss while driving. Typically, it's for 3 or 4 seconds and is accompanied by a blinking red "Service Hybrid Electric Vehicle System" warning light on the dashboard. This is very dangerous because for those 3 or 4 seconds, the vehicle will not accelerate/maintain speed. I've had the vehicle at the dealership for the same reason multiple times. The dealership has tried to identify the root cause but so far has not been successful.

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5213.5%
ODI 11535615

Brand new car purchased on July 12, 2023, with 84 miles. In 19 days the car has been in service for 3 days to date, left stranded with all the listed issues. 1.Navigation screen randomly goes blank/black while driving 2.Audio Bluetooth connection randomly not allowing me to hear or be heard by caller 3.Rear AC system is not blowing air, even when front AC is set to lowest setting 4.Cell wireless charging blue light, but there is no actual charging happening 5.USB plugin not actually charging 6.Driver Assist lanes disappearing 7.Auto Drive s…

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4217.4%
ODI 11562944

Fuel gauge does not display accurate fuel amount. Gauge is stuck in 3/4 full tank hereby misleading how much fuel is in vehicle. This is on a brand new delivered jeep. Risk of running out of fuel with no warning whatsoever.

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1216.2%
ODI 11663539

I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…

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313.6%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Seats
120.7%
ODI 10934087 · 15,000 mi

CREAKING SOUND FROM PASSENGER'S SEAT WHEN TURNING WITH AND WITHOUT THE SEAT BEING OCCUPIED. DEALERS DO NOT KNOW HOW TO FIX IT. THEY SAID IT WAS A MANUFACTURER DEFECT.

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556.9%
ODI 10865208 · 50,000 mi

MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES THROWING MY HEAD AND BODY FORWARD. I WAS THE DRIVER. BACK END OF CARWAS HIT SO HARD IT WAS PUSHED UNDER THE CAR. ACCIDENT WAS ON 5/20/15

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31613.3%
ODI 10536881 · 1,700 mi

I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO FIX THE SEAT ARE NOT AVAILABLE. I HAVE BEEN GIVEN NO APPROXIMATE DATE OF HAVING THE SEAT FIXED AND AM WITHOUT A CAR INDEFINITELY. I HAVE ALSO BEEN TOLD THAT MANY OTHER S ARE WAITING FOR THIS PART, AT LEAST 57 CASES OF SPECIAL ORDER, LEADING ME TO BE…

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28921.3%
ODI 10875784 · 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). ON SEVERAL OCCASIONS, THE FRONT DRIVER SEAT READJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THE SEAT ADJUSTMENT WARNING INDICATOR ILLUMINATED ONLY WHEN THE VEHICLE WAS IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAI…

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82.6%
ODI 11217702 · 38,000 mi

PASSENGER SEATS HEAD REST BROKE RANDOMLY AND POPPED OUT.

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184.9%
ODI 11019825 · 5,500 mi

THE VEHICLE MEMORY SYSTEM IS NOT WORKING AT ALL, WE BOUGHT IN 12/2016 AND SOMEWHERE IN 6/2017 IT STOPPED WORKING, IF YOU KNOW ANYTHING ABOUT CARS THE MEMORY SYSTEM CONTROLS MANY ASPECTS OF THE VEHICLE THAT DO NOT HAVE ANYTHING TO DO WITH THE SEAT, STEERING WHEEL, MIORROR'S, AND RDS, IT ALSO CONTROLS ENGINE FUNCTIONS AND SAFETY SYSTEMS, AIR BAGS, SEATBELTS, BRAKES., WHY THE VEHICLE LEARNS YOUR DRIVING HABITS AND WHEN YOU USE DIFFERENT SETTINGS FOR DIFFERENT DRIVERS, NOW IT HAS CONTROL OVER YOUR VEHICLE AND DRIVING HABITS OR ANOTHER DRIVERS HABIT…

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404.7%
ODI 11255458 · 6,747 mi

POWER DRIVER SEAT ADJUSTS FORWARD WHILE I AM IN MOTION. DANGEROUS DRIVING CONDITION OCCURS WHEN I AM CRAMMED UP AGAINST THE STEERING WHEEL. AT DEALERSHIP X 2 WITH NO RESOLUTION. THEY CLAIM TO HAVE PERFORMED A MEMORY AND SOFTWARE RESET.

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82.2%
ODI 11348743 · 12,000 mi

THE LOWER LEATHER DRIVER'S SEAT HAS LOST IT'S BOLSTERING WITHIN ONE YEAR OF PURCHASE. THIS CAUSES THE DRIVER TO LOOSE LOWER SEAT SUPPORT WHICH ALLOWS THE SEATED DRIVER TO LEAN AGAINST THE DOOR WHILE DRIVING.

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10.4%
ODI 11760394

The copilot seat headrest violently detached from the base

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41.0%
ODI 11436594

While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times,. Front passenger seat not align properly

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103.8%
ODI 11579080

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed …

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51.3%
ODI 11538922

the program saving seat are never the same. it seems to be the random positions and constant adjusting of the seats . I took it to the dealer and they performed a re programming per a service bulletin. It didn't help. Took it back today and they can't find anything wrong with it. No codes and they confirmed the previous programming took and is up to date.

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31.2%
ODI 11712415

The vehicle is a leased 2024 Jeep Grand Cherokee that was taken out of service due to two manufacturer safety recalls. The dealership retained possession of the vehicle for approximately eight (8) days to complete recall-related repairs. During this period, the vehicle was not safe to operate and no loaner vehicle or alternate transportation was provided. The dealership instructed us to obtain a rental vehicle, stating verbally that it would be covered. Relying on this instruction, we incurred rental and transportation expenses. After returni…

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11.4%
ODI 11706933

Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System36,000–100,000 mi67,932 mi174
ODI 10474349 · 80 mi

2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BA…

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ODI 10525154 · 2,500 mi

JEEP HAS AN ISSUE WITH MY 2013 JEEP CHEROKEE, WHEREIN THE ELECTRICAL SYSTEM FAILS, HEADLIGHT(S) TURN OFF AND OTHER SYSTEMS (RADIO/NAV) REBOOT. I ON MY FIFTH ATTEMPTED FIX FOR THE SAME ISSUE. CAR IS STILL IN SHOP (I AM IN MY THIRD WEEK OF A RENTAL). OBVIOUSLY, HEADLIGHTS THAT GO OUT ON THEIR OWN (AND STAY OUT) IS A SIGNIFICANT SAFETY ISSUE -- IT'S MORE THAN AN ANNOYANCE. I HAVE BEEN WARNED BY POLICE ALREADY, BUT SAFETY OF MYSELF AND OTHERS IS THE LARGER ISSUE. *TR

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ODI 10532000 · 3,227 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OVERNIGHT AND WHEN HE RETURNED IN THE MORNING, THE ENGINE WAS INDEPENDENTLY STARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,227.

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Service Brakes10,500–51,315 mi20,500 mi50
ODI 10497839 · 1,500 mi

ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…

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ODI 10500517 · 2,800 mi

I HAVE HAD THIS ISSUE OCCUR A FEW TIMES ON THE HIGHWAY. THE SPEEDS ARE GENERALLY BETWEEN 40-60 MPH. WHEN I PUT MY FOOT ON THE BRAKE, IT IS AS THOUGH IT IS LOCKED OR FROZEN. EACH TIME IT HAS BEGUN TO WORK AFTER A FEW TIMES RELEASING MY FOOT FROM THE BRAKE, BUT IT IS WORRISOME. I BECAME MORE WORRIED WHEN I NOTICED THAT A COUPLE OF OTHER PEOPLE HAVE REPORTED THE SAME ISSUE. IT CERTAINLY DOES NOT HAPPEN ALL THE TIME, BUT THAT IT HAPPENS AT ALL IS CONCERNING WHEN WE ARE TALKING ABOUT BRAKING AT HIGHWAY SPEED. *TR

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ODI 10504492 · 2,410 mi

I WAS BACKING MY JEEP GRAND CHEROKEE 2013 WITH 2410 MILES DOWN MY DRIVEWAY SLIGHT SLANT IN REVERSE AND THE JEEP WOULDN'T STOP WHEN I APPLIED THE BRAKES. SCARY AS HECK. I PUMPED THE BRAKES AND PRESSED AS HARD AS I COULD BUT IT SEEMED THE JEEP JUST KEPT RUNNING AND MOVING IGNORING THE BRAKES I WAS PUSHING. FINALLY 60 FEET LATER AFTER PUMPING HARD THE CAR STOPPED IN THE MIDDLE OF THE STREET. I COULD HAVE HAVE KILLED SOMEONE OR BEEN INJURED MY SELF. FOR A FEW SECONDS THERE IN REVERSE I HAD NO CONTROL OF MY JEEP. SCARY. THE JEEP IGNORED THE BRAKE PE…

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Engine32,000–93,000 mi74,000 mi75
ODI 10506010 · 1,247 mi

JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT ALMOST 7000. THE JEEP KEPT ON WANTING TO GO FAST. I PUT IT IN NEUTRAL AND IT SHIFTED HARD INTO NEUTRAL. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON AND STAYED RED UNTIL I PULLED OVER AND SHUT THE CAR OFF. IT DOESN'T EVEN HAVE 1500 MILES YET! THIS IS THE THIRD TIME THIS HAS HAPPENED. …

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ODI 10513598 · 1,200 mi

LOST ALL POWER WHILE DRIVING ON HIGHWAY ON FRIDAY OF MEMORIAL DAY WEEKEND. LOST BRAKES AND STEERING TOO. LUCKILY WAS ABLE TO COAST TO A STOP ON THE SHOULDER. TRIED TO RESTART MULTIPLE TIMES, AND STARTER JUST WHIRRED OVER AND OVER AND OVER. I COULDN'T EVEN DO ANYTHING TO STOP IT FROM ATTEMPTING TO START. IT WOULD ULTIMATELY GIVE UP. ROADSIDE ASSISTANCE SENT A TOW. THE NEXT DAY AT THE DEALERSHIP IT STARTED, BUT IT'S STILL THERE FOR THE LONG HOLIDAY WEEKEND. LUCKILY I WASN'T TOWING MY TRAVEL TRAILER. I'M AFRAID TO DRIVE IT AS I'VE READ OF MANY INS…

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ODI 10513695 · 5,000 mi

WHEN PULLING AWAY FROM A STOP LIGHT, THE ENGINE STARTED REVVING VERY QUICKLY (TACHOMETER REGISTERED APPROX.5 RPMS) BUT THE VEHICLE HAD ABSOLUTELY NO ACCELERATION OR SPEED. NO ENGINE LIGHT CAME ON, NO WARNINGS WERE EVIDENT. I PULLED INTO THE PARKING LOT @ WORK TRAVELING AT APPROX. 20MPH DESPITE HEARING THE ENGINE REVVING VERY LOUDLY. WHEN I LIFTED MY FOOT OFF THE ACCELERATOR, THE SPEED DECREASED UNUSUALLY FAST. THE DEALER WAS ABLE TO FIT ME IN THAT AFTERNOON. THE PROBLEM DID NOT OCCUR 8 HRS LATER ON THE WAY TO THE DEALER. SERVICE DEPARTMENT STAT…

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Fuel/Propulsion System41,750–100,450 mi70,000 mi66
ODI 10610767 · 18,000 mi

I WAS DRIVING HOME FROM A SKI WEEKEND IN UPSTATE NY IN JANUARY AND TRAVELING ON THE INTERSTATE AT APPROXIMATELY 65MPH, THE TEMPERATURE OUTSIDE WAS BELOW FREEZING AND I WENT TO APPLY THE BRAKES TO SLOW DOWN FOR UPCOMING TRAFFIC AND THE PEDAL WAS HARD AND THE BRAKES DID NOT ENGAGE, I PUMPED THE PEDAL AND REMAINED CALM AND HOPED THAT THE POWER WOULD COME BACK TO THE PEDAL AND LUCKILY IT DID AFTER A 3 PUMPS TO THE PEDAL AND TOOK ABOUT 5 SECONDS. WE AVOIDED A NEAR FATAL COLLISION IF IT WASN'T FOR MY QUICK THINKING AND REMAINING CALM. I BROUGHT THE …

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ODI 10639174 · 23,000 mi

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH W…

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ODI 10689734 · 22,000 mi

AFTER DRIVING TO WORK 29 MILES WHILE WAITING FOR DAY SHIFT TO GET OUT SO I CAN GET A PARKING SPOT WHILE IN PARK WITH THE ENGINE RUNNING FOR AROUND 15 MINUTES I THEN PUT IT IN DRIVE WITH MY FOOT PRESSED VERY HARD ON THE BRAKE PEDAL THE ENGINE REVS UP TO A VERY HIGH RPMS AND MY JEEP MOVES FORWARD EVEN THOUGH I HAVE ALL MY PRESSURE ON THE BRAKE AND I AM A MALE AT 210 POUNDS. THIS HAS HAPPENED OVER A DOZEN TIMES SINCE I HAVE OWNED THIS VEHICLE. I BOUGHT THIS VEHICLE BRAND NEW AND THE DEALER I BOUGHT IT FROM SAYS THEY CAN NOT FIND ANYTHING WRONG. …

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Unknown Or Other60,137–109,250 mi80,000 mi30
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 10749633 · 29,942 mi

OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMPLAINT. MAY 19, 2015: SUDDEN ACRID SMOKE ODOR DETECTED WHILE DRIVING, PULLED TO CURB AND TURNED OFF MOTOR. SOME SMOKE INHALATION BUT NO BURN INJURIES TO DRIVER. NOTICED BLACK AND WHITE MELTED AREAS ON RH SUN VISOR, RH VANITY MIRROR AND RH HEADLINER. EXTERNAL ROOF AREA ABOVE THE RH SUN V…

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ODI 10818671 · 35,000 mi

WHEN THE VEHICLE IS APPROACHED WITH 2 ELECTRONIC KEY FOBS FOR THE SAME VEHICLE, OR WHEN TWO KEY FOBS ARE PRESENT IN THE VEHICLE, OR IN CLOSE PROXIMITY, THE REAR LIFTGATE CAN SPONTANEOUSLY OPEN. AFTER OPENING, THE REAR LIFTGATE MAY OR MAY NOT RESPOND TO CLOSE KEY PRESSES ON THE KEYFOB(S). THIS COULD OCCUR AT ANY TIME, INCLUDING WHILE VEHICLE IS MOVING, POTENTIALLY ALLOWING INTERIOR WIND BUFFETING AND ALLOWING CARGO TO FALL FROM REAR OF VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES, WHILE VEHICLE WAS STATIONARY AND WHILE IN MOTION. ON AT LEAST ONE OC…

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Seats45,500–105,000 mi78,800 mi31
ODI 10865208 · 50,000 mi

MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES THROWING MY HEAD AND BODY FORWARD. I WAS THE DRIVER. BACK END OF CARWAS HIT SO HARD IT WAS PUSHED UNDER THE CAR. ACCIDENT WAS ON 5/20/15

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ODI 10934157 · 54,000 mi

I WAS DRIVING ON THE FREEWAY AND THE FRONT PASSENGER SAFETY HEADREST DEPLOYED FOR NO REASON, FRIGHTENING ME AND DISTRACTING ME FROM DRIVING. I WAS NOT IN AN ACCIDENT DURING OR PRIOR TO THIS INCIDENT. INCIDENT OCCURRED SATURDAY AFTERNOON , NOVEMBER 5, 2016. *TR

Look up ODI 10934157 at NHTSA ↗

ODI 10955730 · 69,000 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. AFTER STARTING THE VEHICLE, THE FRONT PASSENGER SIDE ACTIVE RESTRAINT HEADREST SUDDENLY EXPLODED WHILE THE PASSENGER WAS SEATED. FRAGMENTS OF THE HEADREST WERE SCATTERED DURING THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000. ...UPDATED 03/15/17 *BF *CN

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Power Train39,075–97,900 mi79,250 mi40
ODI 10513297 · 4,015 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND SHOOK ABNORMALLY. THE CONTACT ALSO STATED THAT THE SERVICE FOUR-WHEEL DRIVE, ELECTRIC STABILITY CONTROL AND THE ELECTRONIC WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PERFORMANCE CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …

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ODI 10555937 · 500 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SECURED IN PARK, THE VEHICLE WOULD ROCK BACK AND FORTH WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PROBLEM WOULD ALSO OCCUR WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.

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ODI 10560089 · 6,000 mi

OCCASIONALLY, WHEN COMING TO A STOP AND DOWN SHIFTING, A LOUD THUD IS HEARD AND FELT, ALMOST AS IF THE TRANSMISSION CLICKED INTO THE WRONG PART OF THE GEAR. IT ALSO HAPPENS OCCASIONALLY WHEN TAKING OFF FROM A STOP. IT IS DIFFICULT TO REPLICATE. IT WAS REPLICATED IN FRONT OF A SERVICE REPRESENTATIVE AT THE DEALER, AND WAS BROUGHT IN TWICE FOR REPAIR, AND SOFTWARE WAS UPDATED AND THE TRANNY SOFTWARE FLASHED, HOWEVER THE PROBLEM STILL OCCURS. *TR

Look up ODI 10560089 at NHTSA ↗

Air Bags27,500–93,500 mi61,816 mi19
ODI 10575125 · 15,858 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT WAS DRIVING 25 MPH AND ANOTHER VEHICLE CRASHED INTO HER DRIVERS SIDE DOOR AT APPROXIMATELY 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SIDE DOOR WAS PUSHED IN AND THE REAR DRIVERS SIDE DOOR FELL OFF OF THE VEHICLE. THE VEHICLE WAS EQUIPPED WITH SIDE AIR BAGS. THE CONTACT WAS FORCED TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A REPRESENTATIVE WITH THE MANUFACTURER STATED THAT A REQUEST WOULD BE SUBMITTED TO A SPECIAL IN…

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ODI 10604849 · 14,000 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED WHILE TRAVELING 15 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP. THE VEHICLE VEERED TO THE RIGHT AND THE CONTACT CRASHED INTO A TREE BRANCH. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGERS SIDE BUMPER WAS DAMAGED BUT THERE WERE NO PERSONS INJURED. THE VEHICLE WAS DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU…

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ODI 10631152 · 20,000 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE BUT THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. TH…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-034None
ODI 11645738

The Jeep Grand Cherokee Overland starts upon pressing the ignition button, and will shut off when I try to put it in reverse. Some days it will shut back off immediately after cranking it up.

Look up ODI 11645738 at NHTSA ↗

ODI 11647178

I was driving down a hill, came to a stop, and it died. I put the car in park, and turned it off and on. There were no messages on the dashboard. The car started, so I took a left turn and suddenly the car stopped moving. The RPM went up, but the car didn't drive. It kicked back and it finally started driving but with the car hesitating. I was in the middle of a very busy intersection. The car died 3 times yesterday, and today it died 2 times.

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ODI 11647289

No dome light no vanity or sunroof power but when I open the door the dome lights come on. When I shut the door n try to press the lights to turn them on they does not come on. My sunroof will not open at all also my sunroof certain will not close many jeep owners i talk to say it a serious problem with jeep manufacturers i just bought this 2013 jeep grand Cherokee 2 months ago

Look up ODI 11647289 at NHTSA ↗

2025-042None
ODI 11654052

While driving my 2013 JEEP Grand Cherokee on [XXX] the passenger side front headrest deployed with no warning. There was a passenger in the seat at the time of the deployment. My local Jeep dealership stated the headrest wasn't covered by warranty even though an extended warranty letter was sent that there was a known issue with the headrest. There are NO warning lamps, messages or other symptoms of the problem prior to the failure. Once the headrest deploys it CAN'T be reset. The local JEEP dealership is unable to inspect or repair UNTIL the…

Look up ODI 11654052 at NHTSA ↗

ODI 11655163

The V62 fuel pump recall was repaired in 2021. Recently this vehicle has had hard starts again, misfires, engine light came on. The vehicle was taken in to certified repair shop. The shop states cannot diagnose without tearing the only thing apart and a high expense. The shop believes it could be lifters or possibly cam but they are unsure even though the systems to this vehicle having a hard start and misfiring relates to this V62 fuel pump relay that is relates to the cam shaft sensor and causes hard starts and misfires. The car is not drivea…

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2025-053None
ODI 11658160

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s ECM or TIPM system appears to be malfunctioning, causing intermittent no-start conditions. The engine fails to turn over even though the starter clicks, and all electrical systems are functional. The issue is temporarily resolved by disconnecting and reconnecting the battery, suggesting a logic fault in the ECM or TIPM. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The…

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ODI 11660851

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the Totally Integrated Power Module (TIPM), a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [XXX], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known TIPM-related failures. Despi…

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ODI 11663522

There are several recalls on jeeps catalytic converter. I keep having on going issues with my grand jeep cherokee 2013. This vehicle should also have a recall like the others. This isn't cheap to fix. Can someone please help me with this on going issue with the catalytic converter. Engine light keeps coming on with the same code PO430.

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2025-060None

No examples available for this selection.

2025-071None
ODI 11672352

Was inspected @ my local garage. The tipm goes out and you lose turn signals, wipers, transfer case control ( locks in low gear) causes airbag light to go on. And Chrysler does not manufacture them anymore. Jeep had to be towed.

Look up ODI 11672352 at NHTSA ↗

2025-082None
ODI 11679670

Passenger headrest popped out while driving downs the road. No accident bump or anything visible set it off. It punched out like an air bag.

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ODI 11682227

Hello, I am reporting failure on the 2013 Jeep Grand Cherokee in which the drivers side headrest activated while the vehicle was not in operation and not involved in any accident. The active head restraint had activated while the vehicle was parked and in a non-running condition. No accident occurred during this time frame. The passenger side active headrest is still in the factory location and has not been activated. The drivers side head restraint has activated and can not be returned to original position. My current safety is at risk as t…

Look up ODI 11682227 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-112None
ODI 11698111

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 15-25 MPH and depressing the accelerator pedal, the vehicle hesitated before accelerating as intended. The contact stated that the brake pedal resistance increased while depressing the brake pedal, which required the brake pedal to be depressed to the floorboard. The contact stated that the Emergency Stop Brake engaged unexpectedly while the vehicle was idling and while driving at various speeds. A "Low Battery" message was displayed, and upon inspecti…

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ODI 11698492

- The core component that failed is the Totally Integrated Power Module (TIPM). The failure was initiated by a fault in the external fuel pump relay (V62 Safety Recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the Engine Cooling Fan (Codes P0480/P0693) and Exterior Lighting (Headlights/B1630), and the Horn. I am in possession of the burnt-out fuel pump relay/fuse c…

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2025-122None
ODI 11704118

I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

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ODI 11705410

Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and i keep moving

Look up ODI 11705410 at NHTSA ↗

2026-012None
ODI 11709362

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

Look up ODI 11709362 at NHTSA ↗

ODI 11709447

Active head restraint deployed on drivers side while auto was moving in parking lot. This unexpected event made the driver come to a sudden stop. There was no impacts of this vehicle into any object. No injury to the driver in the parking lot but is pssible injury to driver and other in the parking lot could have happened. After inspection it looks like a plastic bracket broke inside the active head rest.

Look up ODI 11709447 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-034None
ODI 11723658

Recall V62/NHTSA 19V-813 that was done on my vehicle in Jan 2023 at 44607 miles failed 0n March 4 2026 the vehicle died and would not start and the repair shop had to replace the fuel pump relay again only 4,811 mile later even though it had been 3 years not many miles and of course Jeep will not reimburse me because it was over 3 years ago

Look up ODI 11723658 at NHTSA ↗

ODI 11728023 · 105,537 mi

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the battery charge was extremely low. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and was informed that the alternator had failed. The alternator was replaced. The contact stated that on a separate occasi…

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ODI 11728069 · 196,015 mi

Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled on the highway in the fast lane. Luckily it was traffic so no one was hurt and I didn’t cause an accident but this is dangerous and I let the dealership …

Look up ODI 11728069 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-052None
ODI 11738558

Car parked in driveway, passenger Active Head Restraint deployed overnight while parked. Plastic mold holding the latch pin in place is destroyed. Broke into pieces. The latch pin in pic1.jpg is still secured in the lock position. The computer is not throwing codes of deployed headrest, the computer thinks everything is fine. Pic3.jpg has a picture of the driver headrest, NOT deployed. The headrest are designed to deploy only with impact. The plastic molding broke away from the latch pin, and allowed the headrest to deploy prematurely. This …

Look up ODI 11738558 at NHTSA ↗

ODI 11738723

On 5/18/26 at 6:45 am Eastern Time While driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the subframe snapped off entirely, causing a catastrophic suspension failure and a sudden, total loss of vehicle control. This is a severe structural safety hazard that occurred without warning due to the subframe rotting from the inside out.the entire cross member detached from the back of t…

Look up ODI 11738723 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-071None
ODI 11752785

I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.

Look up ODI 11752785 at NHTSA ↗

2026-082None
ODI 11757745

My 2013 Jeep Grand Cherokee equipped with the 3.6L Pentastar v6 has a persistent cylinder 2 misfire (P0302). The cylinder 2 spark plug, ignition coil, and fuel injector have already been replaced, but the misfire continues. Diagnostic testing with a scan tool confirmed that cylinder 2 accumulated 61 misfires during a single test while cylinders 1,3, 4, 5, and 6 recorded zero, and the misfire monitor reported " Fail this trip" the vehicle can appear to drive normally despite the active misfire. I became aware that Chrysler issued warranty bullet…

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ODI 11758031

On August 17, 2026, while my wife was driving our 2013 Jeep Grand Cherokee SRT8 under normal conditions, the front passenger Active Head Restraint (AHR/headrest) suddenly and violently deployed without any collision, impact, or other apparent triggering event. I was seated in the front passenger seat and the spring-loaded head restraint struck me hard in the back of the head. Approximately 24 hours after the incident, I developed headache, pain around/behind my eyes, and nausea. The symptoms are intermittent, with periods of feeling normal foll…

Look up ODI 11758031 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2317 reports

2022: 73 complaints · 2023: 317 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202213073
202398170317
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202225902
202338006

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemService BrakesEngineFuel/Propulsion SystemUnknown Or OtherSeatsPower TrainAir Bags
Electrical System—
32
ODI 10630620

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL WIRING, VANITY LIGHT). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Look up ODI 10630620 at NHTSA ↗

ODI 10631593

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000: (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS THAT WERE NEEDED TO REMEDY THE RECALLS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 11/18/14 *BF

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ODI 10632523

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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37
ODI 10532000 · 3,227 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OVERNIGHT AND WHEN HE RETURNED IN THE MORNING, THE ENGINE WAS INDEPENDENTLY STARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,227.

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ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 10615433 · 250 mi

MY PROBLEM HAS PERSISTED SINCE I PURCHASED THE VEHICLE IN NOVEMBER OF 2012. I HIT THE IGNITION SWITCH AND THE CAR STARTS AND THEN DIES. I TRY TO HIT THE BUTTON AGAIN AND IT JUST CRANKS AND CRANKS AND WON'T START. THE ONLY WAY TO GET IT TO TURN ON IS TO CYCLE ON AND OFF THE IGNITION SWITCH AND TRY IT AGAIN. I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID UNLESS THEY CAN RECREATE THE ISSUE THEY CAN'T IDENTIFY THE PROBLEM, AND ALSO CLAIMED THEY DID RESEARCH AND COULDN'T COME UP WITH ANY SIMILAR COMPLAINTS AND SENT ME HOME. I DID ABOUT FIVE MIN…

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31
ODI 10639174 · 23,000 mi

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH W…

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ODI 10734244 · 36,000 mi

I HAVE RECEIVED A RECALL FOR MY JEEP: THE TOTALLY INTEGRATED POWER MODULE (TIPM) CONTAINS AN INTERNAL FUEL PUMP RELAY THAT COULD OPERATE INTERMITTENTLY OR FAIL WITHOUT WARNING. AN INTERMITTENT OR FAILED FUEL PUMP RELAY COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING. THREE MONTHS LATER, JEEP SAYS THE PARTS ARE STILL NOT AVAILABLE, THEREFORE, MY CAR IS STILL DANGEROUS TO DRIVE. RECALL STATUS: INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. FURTHERMORE, JEEP WANTS TO HACK INTO MY WIRING TO REPLACE A RELAY. THAT …

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ODI 10743871 · 40,000 mi

I HAVE A CHRYSLER RECALL #R09 (FUEL PUMP RELAY REPLACEMENT). AFTER SPEAKING WITH A FCA RECALL REPRESENTATIVE, I AN TOLD THAT THESE PARTS ARE STILL NOT AVAILABLE, YET MY VEHICLE IS A DANGER TO DRIVE! I DID RESEARCH, AND MY LOCAL DEALER CAN GET A TIPM MODULE WHICH INCLUDES THE FUEL PUMP RELAY, IN JUST 2 DAYS. I CAN HAVE MY VEHICLE REPAIRED IN JUST A WEEK. YET I'M STILL WAITING ON PARTS THAT FCA HAS "APPROVED" FOR THE REPAIR. FCA HAS STILL NOT OFFERED TO GIVE ME A SAFE RENTAL VEHICLE. THEY JUST TOLD ME TO DRIVE MY VEHICLE UNTIL IT STALLS/WONT STAR…

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15
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 10749046

NOT SURE OF THE DATES. REAR VIEW MIRROR ELECTRICAL RECALL REPAIRED. SEAT ON DRIVERS SIDE GETS VERY HOT/MUST TURN IT OFF. CRUISE CONTROL WORKED RANDOMLY FOR AWHILE, NOW DOESN'T WORK AT ALL. STILL WAITING FOR RECALL LETTER TO LET ME KNOW WHAT TO DO ABOUT LATEST RECALL ON VEHICLE STOPPING SUDDENLY WITHOUT WARNING CAUSING A CRASH! IT'S MY ONLY VEHICLE AND AM AFRAID TO DRIVE IT!

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ODI 10749633 · 29,942 mi

OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMPLAINT. MAY 19, 2015: SUDDEN ACRID SMOKE ODOR DETECTED WHILE DRIVING, PULLED TO CURB AND TURNED OFF MOTOR. SOME SMOKE INHALATION BUT NO BURN INJURIES TO DRIVER. NOTICED BLACK AND WHITE MELTED AREAS ON RH SUN VISOR, RH VANITY MIRROR AND RH HEADLINER. EXTERNAL ROOF AREA ABOVE THE RH SUN V…

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2
ODI 11416659 · 120,869 mi

THE PASSENGER SEAT HEATER LIGHT KEEPS TURNING OFF AFTER PUSHING THE BUTTON. I CHECKED UNDER THE SEAT AND ALL WIRES SEEM FINE. TURN THE CAR BACK ON AN IT WORKS FOR A LITTLE BIT THEN DOES IT AGAIN. SOMETHING ODD IS GOING ON WITH IT BECAUSE THE AC SEAT WORKS STILL. THE WINDSHIELD WIPERS CAUSE A VERY LOUD ANNOYING HUM WHEN GOING 60 OR FASTER AN ITS VERY ANNOYING.

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ODI 11566313

Heated Seat element on passenger side burned through the upholstery and pant leg of passenger. Visible smoke in cabin and burn hole on seat and pant through to underpants.

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7
ODI 10971184 · 35,118 mi

ALTERNATOR FAILED AT 35118 MI. HAD IN REPAIR TWICE FOR ISSUES WHEN DRIVING. LOUD WHINE, BURNING SMELL AND SMOKE REPORTED. FIRST TIME DEALER KEEP CAR FOR OVERNIGHT AND SAID THEY COULD FIND NO ISSUE EVEN THOUGH THEY HAD SMELLED THE BURNING SMELL TOO. SECOND TIME THEY TOLD ME IT WAS MY ALTERNATOR. THEY REPLACED THE ALTERNATOR, I PICKED UP THE CAR, DROVE 2 MILES AND THE BATTERY LIGHT CAME ON. I RETURNED IMMEDIATELY AND THEY KEPT THE CAR FOR 3 MORE DAYS. THE FAILED ALTERNATOR HAD "ARCED" TO THE POWER TRAIN, AND THEN THAT HAD TO BE REPLACE TO…

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ODI 11019939 · 36,300 mi

AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.

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ODI 11326925 · 80,000 mi

CURRENT ISSUE - WHILE WAITING IN A FAST FOOD LINE THE BATTERY LIGHT CAME ON... AFTER RECEIVING FOOD - I PULLED INTO A PARKING SPOT AND BEFORE I COULD TURN THE VEHICLE OFF, IT STARTED GIVING OFF ERROR CODES RELATED TO VARIOUS ELECTRICAL ITEMS NOT BEING AVAILABLE - FIRST WARNING - SVC. AIR SUSPENSION - SECOND - BLIND SPOT DETECTION NOT AVAILABLE - THIRD EVIC ERROR - FOURTH - ADAPTIVE CRUISE NOT AVAILABLE... THEN DIED AND SMELT LIKE BURNING RUBBER WHEN I EXITED THE VEHICLE... A FAILED EFFORT BY ROADSIDE SERVICE TO JUMP THE VEHICLE DID MANAGE TO T…

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1
ODI 10705189

THERE ARE NOW FOUR SEPARATE RECALLS ON THIS VEHICLE DATING BACK TO 2014 AND CHRYSLER JEEP HAS REFUSED TO ADDRESS ANY OF THESE CLAIMING THEY DO NOT HAVE THE PARTS. MY DAUGHTER, WHO IS A FULL TIME STUDENT IN PA, HAS BEEN TO SEVERAL DEALERSHIPS (BRENNER CHRYSLER DODGE JEEP,MANAHAWKIN CHRYSLER DODGE JEEP, 'BLAISE ALEXANDER CHRYSLER DODGE JEEP) AND PLACED ON A WAIT LIST HOWEVER NONE OF THESE HAVE EVER CLEARED FOR ANY OF THE RECALLS CHRYSLER JEEP HAS TAKEN NO RESPONSIBILITY TO ADDRESS THESE RECALLS IN ANY MANNER AND HAVE INCONVENIENCED A COLLE…

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Service Brakes
32
ODI 10630620

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL WIRING, VANITY LIGHT). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ODI 10631593

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000: (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS THAT WERE NEEDED TO REMEDY THE RECALLS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 11/18/14 *BF

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ODI 10632523

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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5
ODI 10513598 · 1,200 mi

LOST ALL POWER WHILE DRIVING ON HIGHWAY ON FRIDAY OF MEMORIAL DAY WEEKEND. LOST BRAKES AND STEERING TOO. LUCKILY WAS ABLE TO COAST TO A STOP ON THE SHOULDER. TRIED TO RESTART MULTIPLE TIMES, AND STARTER JUST WHIRRED OVER AND OVER AND OVER. I COULDN'T EVEN DO ANYTHING TO STOP IT FROM ATTEMPTING TO START. IT WOULD ULTIMATELY GIVE UP. ROADSIDE ASSISTANCE SENT A TOW. THE NEXT DAY AT THE DEALERSHIP IT STARTED, BUT IT'S STILL THERE FOR THE LONG HOLIDAY WEEKEND. LUCKILY I WASN'T TOWING MY TRAVEL TRAILER. I'M AFRAID TO DRIVE IT AS I'VE READ OF MANY INS…

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ODI 10542584 · 8,170 mi

WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TO…

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ODI 10761656 · 300 mi

THE ENGINE AND ALL SYSTEMS STOP; TURN OFF WITHOUT NOTICE. ACTUALLY NOT A STALL, BUT ALL POWER CEASES TO WORK ABRUPTLY. THE CAR THEN MUST BE STOPPED FULLY TO ALLOW A RESTART. WITHOUT POWER STEERING OR BRAKES THE CAR IS IMMEDIATELY SUBJECT TO A REAR END COLLISION. IT HAS ALWAYS OCCURRED AT SPEEDS AROUND 15 TO 20 MPH, AND NORMALLY WHEN SLOWING. JEEP DEALERS HAVE BEEN UNABLE TO FIX THE PROBLEM AND, OF COURSE I CANNOT DUPLICATE FOR THEM AS IT OCCURS WITHOUT NOTICE PERIODICALLY. JEEP RECENTLY, FINALLY ISSUED A RECALL FOR A FIX BUT THE PROBLEM…

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2
ODI 10610767 · 18,000 mi

I WAS DRIVING HOME FROM A SKI WEEKEND IN UPSTATE NY IN JANUARY AND TRAVELING ON THE INTERSTATE AT APPROXIMATELY 65MPH, THE TEMPERATURE OUTSIDE WAS BELOW FREEZING AND I WENT TO APPLY THE BRAKES TO SLOW DOWN FOR UPCOMING TRAFFIC AND THE PEDAL WAS HARD AND THE BRAKES DID NOT ENGAGE, I PUMPED THE PEDAL AND REMAINED CALM AND HOPED THAT THE POWER WOULD COME BACK TO THE PEDAL AND LUCKILY IT DID AFTER A 3 PUMPS TO THE PEDAL AND TOOK ABOUT 5 SECONDS. WE AVOIDED A NEAR FATAL COLLISION IF IT WASN'T FOR MY QUICK THINKING AND REMAINING CALM. I BROUGHT THE …

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ODI 10825860

DEALER REQUIRES THAT I LEAVE THE VEHICLE AT THE DEALER'S REPAIR SHOP FOR AN ENTIRE DAY AND THAT I PAY THEM A RENTAL FEE FOR A LOANER CAR DURING THAT PERIOD. I WILL NOT PAY TO HAVE THESE MANUFACTURER DEFECTS CORRECTED. THERE ARE CURRENTLY FOUR (4) OUTSTANDING RECALL NOTICES ON THIS VEHICLE AND THEY WILL NOT FIX ANY OF THEM WITHOUT COMPENSATION.

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2
ODI 11022271 · 75,000 mi

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

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ODI 11728205

I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.

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0
2
ODI 11022271 · 75,000 mi

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

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ODI 11698111

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 15-25 MPH and depressing the accelerator pedal, the vehicle hesitated before accelerating as intended. The contact stated that the brake pedal resistance increased while depressing the brake pedal, which required the brake pedal to be depressed to the floorboard. The contact stated that the Emergency Stop Brake engaged unexpectedly while the vehicle was idling and while driving at various speeds. A "Low Battery" message was displayed, and upon inspecti…

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3
ODI 10604849 · 14,000 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED WHILE TRAVELING 15 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP. THE VEHICLE VEERED TO THE RIGHT AND THE CONTACT CRASHED INTO A TREE BRANCH. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGERS SIDE BUMPER WAS DAMAGED BUT THERE WERE NO PERSONS INJURED. THE VEHICLE WAS DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU…

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ODI 10631152 · 20,000 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE BUT THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. TH…

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ODI 10705189

THERE ARE NOW FOUR SEPARATE RECALLS ON THIS VEHICLE DATING BACK TO 2014 AND CHRYSLER JEEP HAS REFUSED TO ADDRESS ANY OF THESE CLAIMING THEY DO NOT HAVE THE PARTS. MY DAUGHTER, WHO IS A FULL TIME STUDENT IN PA, HAS BEEN TO SEVERAL DEALERSHIPS (BRENNER CHRYSLER DODGE JEEP,MANAHAWKIN CHRYSLER DODGE JEEP, 'BLAISE ALEXANDER CHRYSLER DODGE JEEP) AND PLACED ON A WAIT LIST HOWEVER NONE OF THESE HAVE EVER CLEARED FOR ANY OF THE RECALLS CHRYSLER JEEP HAS TAKEN NO RESPONSIBILITY TO ADDRESS THESE RECALLS IN ANY MANNER AND HAVE INCONVENIENCED A COLLE…

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Engine
37
ODI 10532000 · 3,227 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OVERNIGHT AND WHEN HE RETURNED IN THE MORNING, THE ENGINE WAS INDEPENDENTLY STARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,227.

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ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 10615433 · 250 mi

MY PROBLEM HAS PERSISTED SINCE I PURCHASED THE VEHICLE IN NOVEMBER OF 2012. I HIT THE IGNITION SWITCH AND THE CAR STARTS AND THEN DIES. I TRY TO HIT THE BUTTON AGAIN AND IT JUST CRANKS AND CRANKS AND WON'T START. THE ONLY WAY TO GET IT TO TURN ON IS TO CYCLE ON AND OFF THE IGNITION SWITCH AND TRY IT AGAIN. I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID UNLESS THEY CAN RECREATE THE ISSUE THEY CAN'T IDENTIFY THE PROBLEM, AND ALSO CLAIMED THEY DID RESEARCH AND COULDN'T COME UP WITH ANY SIMILAR COMPLAINTS AND SENT ME HOME. I DID ABOUT FIVE MIN…

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5
ODI 10513598 · 1,200 mi

LOST ALL POWER WHILE DRIVING ON HIGHWAY ON FRIDAY OF MEMORIAL DAY WEEKEND. LOST BRAKES AND STEERING TOO. LUCKILY WAS ABLE TO COAST TO A STOP ON THE SHOULDER. TRIED TO RESTART MULTIPLE TIMES, AND STARTER JUST WHIRRED OVER AND OVER AND OVER. I COULDN'T EVEN DO ANYTHING TO STOP IT FROM ATTEMPTING TO START. IT WOULD ULTIMATELY GIVE UP. ROADSIDE ASSISTANCE SENT A TOW. THE NEXT DAY AT THE DEALERSHIP IT STARTED, BUT IT'S STILL THERE FOR THE LONG HOLIDAY WEEKEND. LUCKILY I WASN'T TOWING MY TRAVEL TRAILER. I'M AFRAID TO DRIVE IT AS I'VE READ OF MANY INS…

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ODI 10542584 · 8,170 mi

WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TO…

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ODI 10761656 · 300 mi

THE ENGINE AND ALL SYSTEMS STOP; TURN OFF WITHOUT NOTICE. ACTUALLY NOT A STALL, BUT ALL POWER CEASES TO WORK ABRUPTLY. THE CAR THEN MUST BE STOPPED FULLY TO ALLOW A RESTART. WITHOUT POWER STEERING OR BRAKES THE CAR IS IMMEDIATELY SUBJECT TO A REAR END COLLISION. IT HAS ALWAYS OCCURRED AT SPEEDS AROUND 15 TO 20 MPH, AND NORMALLY WHEN SLOWING. JEEP DEALERS HAVE BEEN UNABLE TO FIX THE PROBLEM AND, OF COURSE I CANNOT DUPLICATE FOR THEM AS IT OCCURS WITHOUT NOTICE PERIODICALLY. JEEP RECENTLY, FINALLY ISSUED A RECALL FOR A FIX BUT THE PROBLEM…

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—
29
ODI 10639174 · 23,000 mi

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH W…

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ODI 10689734 · 22,000 mi

AFTER DRIVING TO WORK 29 MILES WHILE WAITING FOR DAY SHIFT TO GET OUT SO I CAN GET A PARKING SPOT WHILE IN PARK WITH THE ENGINE RUNNING FOR AROUND 15 MINUTES I THEN PUT IT IN DRIVE WITH MY FOOT PRESSED VERY HARD ON THE BRAKE PEDAL THE ENGINE REVS UP TO A VERY HIGH RPMS AND MY JEEP MOVES FORWARD EVEN THOUGH I HAVE ALL MY PRESSURE ON THE BRAKE AND I AM A MALE AT 210 POUNDS. THIS HAS HAPPENED OVER A DOZEN TIMES SINCE I HAVE OWNED THIS VEHICLE. I BOUGHT THIS VEHICLE BRAND NEW AND THE DEALER I BOUGHT IT FROM SAYS THEY CAN NOT FIND ANYTHING WRONG. …

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ODI 10705419 · 14,744 mi

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

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7
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 11052105 · 70,000 mi

MULTIPLE EPISODES OF EXTENDED CRANK WITHOUT START. ALSO SEVERAL EPISODES OF STALLING WITHOUT WARNING WHILE DRIVING - 1X IN DRIVE BUT ANOTHER TIME ON HIGHWAY AT NIGHT IN TRAFFIC. ALL EPISODES HAVE HAPPENED IN 2017 STARING AUGUST THROUGH 'NOW'. CAR HAS BEEN TO DEALER SERVICE 4 X WITHOUT RESOLUTION. CURRENTLY WITH DEALER BEING OPERATED WITH A "FLIGHT RECORDER" AS THEY DID EXPERIENCE PROBLEM BUT COULDN'T IDENTIFY THE MECHANICAL SOURCE - THEY CONTACTED "CHRYSLER" FOR ADVICE. I'M LUCKY, I'M DRIVING A LOANER FOR 3 WEEKS NOW FROM MY DEALERSHIP.

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ODI 11140531 · 58,500 mi

ETANT ABSENT PENDANT PLUSIEURS MOIS ET LAISSANT AINSI MON VHICULE IMMOBILIS, J'AI SOUVENT DES PROBLMES DE BATTERIE MON RETOUR, POUR REMDIER CELA J'AI ACHET DBUT JUILLET 1 APPAREIL DE MAINTENANCE DE BATTERIE SPCIALEMENT PRVU POUR CE GENRE DE SITUATION;JE SUIS PARTI DE CHEZ MOI LE DIMANCHE 8 JUILLET ET J'AI POS L'APPAREIL EN FIN DE MATINE SUR LA VOITURE STATIONNE DANS LE GARAGE. MON BEAU-FRRE A VERIFI PLUSIEURS FOIS L'TAT DE L'APPAREIL GENIUS SUR LA JEEP, JUSQU'AU MERCREDI 11 JUILLET DANS L'APRS-MIDI, AUCUN SIGNE DE D'ANOMALIE CONSTAT LORS DE C…

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0
10
ODI 10705419 · 14,744 mi

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

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ODI 10958580 · 97,000 mi

CHECK LIGHT CONTINUOUSLY COMES ON EVEN AFTER BEING CLEARED AND THE JEEP TECHNICIAN TOLD ME THAT IT FAULTY SENSOR. THE OIL PRESSURE SENSOR WHICH IS A $30-40 BUT WOULD COST OVER $550 TO REPAIR IT. THE TECHNICIAN EVEN SAID THIS A PROBLEM THAT HAPPENS ALL THE TIME. THIS IS VERY CONCERNING TO ME AND MY FAMILY BECAUSE WE HAVE HAD ALREADY 5 SERIOUS RECALLS PLUS A SOFTWARE UPDATE. THIS VEHICLE ISN'T SAFE AND CONSUMERS ARE FORKING THE BILL TO PAY FOR THESE POORLY BUILT JEEP VEHICLES. I ALSO SEE MORE RECALLS ARE COMING IN THE FUTURE AND HOW IS THE NHTS…

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ODI 11019939 · 36,300 mi

AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.

Look up ODI 11019939 at NHTSA ↗

2
ODI 11366287 · 120,000 mi

VEHICLE WILL NOT START EVERYTIME AND ONCE IT'S JUMPERED TO ANOTHER CAR IT STARTS NO PROBLEM. SOMETIMES IT WILL START THEN IMMEDIATELY JUST DIE. VEHICLE HAS NEVER STALLED WHILE DRIVING. I BOUGHT IT DEC 2019 W/ 102K, IT NOW HAS 120K I DRIVE 400 MI/WK FOR WORK. I HAD TO BUY AN EXTENDED WARRANTY BECAUSE OF THE MILES AND THE WARRANTY CO. IS SAYING THEY WON'T FIX THIS AIR BAG MODULE AND SEAT BELT ISSUE AS WELL. THIS CAR NEEDS TO BE BOUGHT BACK BY THE DEALERSHIP. THE DEALER HAS ALL PAPERWORK BECAUSE THEY STILL HAVE MY CAR.

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ODI 11752785

I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.

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Fuel/Propulsion System
31
ODI 10639174 · 23,000 mi

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH W…

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ODI 10734244 · 36,000 mi

I HAVE RECEIVED A RECALL FOR MY JEEP: THE TOTALLY INTEGRATED POWER MODULE (TIPM) CONTAINS AN INTERNAL FUEL PUMP RELAY THAT COULD OPERATE INTERMITTENTLY OR FAIL WITHOUT WARNING. AN INTERMITTENT OR FAILED FUEL PUMP RELAY COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING. THREE MONTHS LATER, JEEP SAYS THE PARTS ARE STILL NOT AVAILABLE, THEREFORE, MY CAR IS STILL DANGEROUS TO DRIVE. RECALL STATUS: INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. FURTHERMORE, JEEP WANTS TO HACK INTO MY WIRING TO REPLACE A RELAY. THAT …

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ODI 10743871 · 40,000 mi

I HAVE A CHRYSLER RECALL #R09 (FUEL PUMP RELAY REPLACEMENT). AFTER SPEAKING WITH A FCA RECALL REPRESENTATIVE, I AN TOLD THAT THESE PARTS ARE STILL NOT AVAILABLE, YET MY VEHICLE IS A DANGER TO DRIVE! I DID RESEARCH, AND MY LOCAL DEALER CAN GET A TIPM MODULE WHICH INCLUDES THE FUEL PUMP RELAY, IN JUST 2 DAYS. I CAN HAVE MY VEHICLE REPAIRED IN JUST A WEEK. YET I'M STILL WAITING ON PARTS THAT FCA HAS "APPROVED" FOR THE REPAIR. FCA HAS STILL NOT OFFERED TO GIVE ME A SAFE RENTAL VEHICLE. THEY JUST TOLD ME TO DRIVE MY VEHICLE UNTIL IT STALLS/WONT STAR…

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2
ODI 10610767 · 18,000 mi

I WAS DRIVING HOME FROM A SKI WEEKEND IN UPSTATE NY IN JANUARY AND TRAVELING ON THE INTERSTATE AT APPROXIMATELY 65MPH, THE TEMPERATURE OUTSIDE WAS BELOW FREEZING AND I WENT TO APPLY THE BRAKES TO SLOW DOWN FOR UPCOMING TRAFFIC AND THE PEDAL WAS HARD AND THE BRAKES DID NOT ENGAGE, I PUMPED THE PEDAL AND REMAINED CALM AND HOPED THAT THE POWER WOULD COME BACK TO THE PEDAL AND LUCKILY IT DID AFTER A 3 PUMPS TO THE PEDAL AND TOOK ABOUT 5 SECONDS. WE AVOIDED A NEAR FATAL COLLISION IF IT WASN'T FOR MY QUICK THINKING AND REMAINING CALM. I BROUGHT THE …

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ODI 10825860

DEALER REQUIRES THAT I LEAVE THE VEHICLE AT THE DEALER'S REPAIR SHOP FOR AN ENTIRE DAY AND THAT I PAY THEM A RENTAL FEE FOR A LOANER CAR DURING THAT PERIOD. I WILL NOT PAY TO HAVE THESE MANUFACTURER DEFECTS CORRECTED. THERE ARE CURRENTLY FOUR (4) OUTSTANDING RECALL NOTICES ON THIS VEHICLE AND THEY WILL NOT FIX ANY OF THEM WITHOUT COMPENSATION.

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29
ODI 10639174 · 23,000 mi

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH W…

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ODI 10689734 · 22,000 mi

AFTER DRIVING TO WORK 29 MILES WHILE WAITING FOR DAY SHIFT TO GET OUT SO I CAN GET A PARKING SPOT WHILE IN PARK WITH THE ENGINE RUNNING FOR AROUND 15 MINUTES I THEN PUT IT IN DRIVE WITH MY FOOT PRESSED VERY HARD ON THE BRAKE PEDAL THE ENGINE REVS UP TO A VERY HIGH RPMS AND MY JEEP MOVES FORWARD EVEN THOUGH I HAVE ALL MY PRESSURE ON THE BRAKE AND I AM A MALE AT 210 POUNDS. THIS HAS HAPPENED OVER A DOZEN TIMES SINCE I HAVE OWNED THIS VEHICLE. I BOUGHT THIS VEHICLE BRAND NEW AND THE DEALER I BOUGHT IT FROM SAYS THEY CAN NOT FIND ANYTHING WRONG. …

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ODI 10705419 · 14,744 mi

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

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—
5
ODI 11052105 · 70,000 mi

MULTIPLE EPISODES OF EXTENDED CRANK WITHOUT START. ALSO SEVERAL EPISODES OF STALLING WITHOUT WARNING WHILE DRIVING - 1X IN DRIVE BUT ANOTHER TIME ON HIGHWAY AT NIGHT IN TRAFFIC. ALL EPISODES HAVE HAPPENED IN 2017 STARING AUGUST THROUGH 'NOW'. CAR HAS BEEN TO DEALER SERVICE 4 X WITHOUT RESOLUTION. CURRENTLY WITH DEALER BEING OPERATED WITH A "FLIGHT RECORDER" AS THEY DID EXPERIENCE PROBLEM BUT COULDN'T IDENTIFY THE MECHANICAL SOURCE - THEY CONTACTED "CHRYSLER" FOR ADVICE. I'M LUCKY, I'M DRIVING A LOANER FOR 3 WEEKS NOW FROM MY DEALERSHIP.

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ODI 11375331 · 141,000 mi

I WAS IN TRAFFIC GOING ABOUT 25-30 MPH WHEN I LIGHTLY TOUCHED MY GAS PEDAL AND MY CAR WOULDN'T ACCELERATE AT ALL. SINCE I WAS GOING TOO SLOW I WASN'T ABLE TO GET TO THE LEFT LANE AND THE SHOULDER ON THE RIGHT LANE WAS NARROW SO I SAT HALF IN THE RIGHT LANE HALF ON THE SHOULDER WITH A DEAD CAR FOR ABOUT FIVE MINUTES BEFORE I COULD GET IT TO TURN BACK ON. I WAS ON A HIGHWAY 495N IN MARYLAND DURING RUSH HOUR.

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ODI 11533281

The battery failed in my vehicle after receiving recall repairs at the service department. The dealership stated that the malfunction happened after first installing a new alternator which was a bad part and shut the vehicle pcm down and they had to replace those components but won’t give me a new battery after stating that it was there mistake but battery’s aren’t cover under warranty components if damaged while repairing other components inside the vehicle. I have contacted the manufacturer and filled out a report for the components and compl…

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0
5
ODI 10705419 · 14,744 mi

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

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ODI 11111525

THE VEHICLE CONTINUES TO DIE WITHIN SECONDS WHEN THE START ENGINE BUTTON IS INITIALLY PUSHED. FREQUENTLY HAVE TO TO PUSH ENGINE START BUTTON AGAIN W/O PRESSING BRAKE TO TURN POWER COMPLETELY OFF, THEN PUSH ENGINE START BUTTON AGAIN W/BRAKE TO OBTAIN FULL POWER OF VEHICLE. THIS PROBLEM HAS BEEN REPORTED TO JEEP ON SEVERAL OCCASIONS AND HAS OCCURRED FOR A COUPLE OF YEARS. I HAVE COMPLETED ALL RECALLS ON FILE HOPING THIS PROBLEM WOULD BE ADDRESSED. HOWEVER, IT APPEARS TO BE WORSENING THIS SUMMER, WHERE ALMOST DAILY I HAVE TO ATTEMPT TO RESTAR…

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ODI 11352526 · 100,600 mi

ON SEPTEMBER 1, 2020 SHORTLY AFTER STARTING THE VEHICLE AND WHILE IN MOTION, THE ENGINE STOPPED CAUSING LOSS OF CONTROL OF THE VEHICLE. I WAS ABLE TO BRING THE VEHICLE TO STOP IN ROADWAY WITH HARD PRESSURE ON BRAKES. FORTUNATELY, NO CONTACT WAS MADE WITH PERSON OR PROPERTY. I ATTEMPTED TO RE-START THE VEHICLE BUT IT WOULD ONLY CRANK AND NOT START. SEVERAL MINUTES LATER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE HAS HAD TROUBLE STARTING ON MANY OCCASIONS PRIOR BUT THIS WAS THE FIRST TIME IT STOPPED WHILE DRIVING. THE ONLY INDICATION THE V…

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1
ODI 11366287 · 120,000 mi

VEHICLE WILL NOT START EVERYTIME AND ONCE IT'S JUMPERED TO ANOTHER CAR IT STARTS NO PROBLEM. SOMETIMES IT WILL START THEN IMMEDIATELY JUST DIE. VEHICLE HAS NEVER STALLED WHILE DRIVING. I BOUGHT IT DEC 2019 W/ 102K, IT NOW HAS 120K I DRIVE 400 MI/WK FOR WORK. I HAD TO BUY AN EXTENDED WARRANTY BECAUSE OF THE MILES AND THE WARRANTY CO. IS SAYING THEY WON'T FIX THIS AIR BAG MODULE AND SEAT BELT ISSUE AS WELL. THIS CAR NEEDS TO BE BOUGHT BACK BY THE DEALERSHIP. THE DEALER HAS ALL PAPERWORK BECAUSE THEY STILL HAVE MY CAR.

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Unknown Or Other
15
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 10749046

NOT SURE OF THE DATES. REAR VIEW MIRROR ELECTRICAL RECALL REPAIRED. SEAT ON DRIVERS SIDE GETS VERY HOT/MUST TURN IT OFF. CRUISE CONTROL WORKED RANDOMLY FOR AWHILE, NOW DOESN'T WORK AT ALL. STILL WAITING FOR RECALL LETTER TO LET ME KNOW WHAT TO DO ABOUT LATEST RECALL ON VEHICLE STOPPING SUDDENLY WITHOUT WARNING CAUSING A CRASH! IT'S MY ONLY VEHICLE AND AM AFRAID TO DRIVE IT!

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ODI 10749633 · 29,942 mi

OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMPLAINT. MAY 19, 2015: SUDDEN ACRID SMOKE ODOR DETECTED WHILE DRIVING, PULLED TO CURB AND TURNED OFF MOTOR. SOME SMOKE INHALATION BUT NO BURN INJURIES TO DRIVER. NOTICED BLACK AND WHITE MELTED AREAS ON RH SUN VISOR, RH VANITY MIRROR AND RH HEADLINER. EXTERNAL ROOF AREA ABOVE THE RH SUN V…

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2
ODI 11022271 · 75,000 mi

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

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ODI 11728205

I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.

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7
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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ODI 11052105 · 70,000 mi

MULTIPLE EPISODES OF EXTENDED CRANK WITHOUT START. ALSO SEVERAL EPISODES OF STALLING WITHOUT WARNING WHILE DRIVING - 1X IN DRIVE BUT ANOTHER TIME ON HIGHWAY AT NIGHT IN TRAFFIC. ALL EPISODES HAVE HAPPENED IN 2017 STARING AUGUST THROUGH 'NOW'. CAR HAS BEEN TO DEALER SERVICE 4 X WITHOUT RESOLUTION. CURRENTLY WITH DEALER BEING OPERATED WITH A "FLIGHT RECORDER" AS THEY DID EXPERIENCE PROBLEM BUT COULDN'T IDENTIFY THE MECHANICAL SOURCE - THEY CONTACTED "CHRYSLER" FOR ADVICE. I'M LUCKY, I'M DRIVING A LOANER FOR 3 WEEKS NOW FROM MY DEALERSHIP.

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ODI 11140531 · 58,500 mi

ETANT ABSENT PENDANT PLUSIEURS MOIS ET LAISSANT AINSI MON VHICULE IMMOBILIS, J'AI SOUVENT DES PROBLMES DE BATTERIE MON RETOUR, POUR REMDIER CELA J'AI ACHET DBUT JUILLET 1 APPAREIL DE MAINTENANCE DE BATTERIE SPCIALEMENT PRVU POUR CE GENRE DE SITUATION;JE SUIS PARTI DE CHEZ MOI LE DIMANCHE 8 JUILLET ET J'AI POS L'APPAREIL EN FIN DE MATINE SUR LA VOITURE STATIONNE DANS LE GARAGE. MON BEAU-FRRE A VERIFI PLUSIEURS FOIS L'TAT DE L'APPAREIL GENIUS SUR LA JEEP, JUSQU'AU MERCREDI 11 JUILLET DANS L'APRS-MIDI, AUCUN SIGNE DE D'ANOMALIE CONSTAT LORS DE C…

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5
ODI 11052105 · 70,000 mi

MULTIPLE EPISODES OF EXTENDED CRANK WITHOUT START. ALSO SEVERAL EPISODES OF STALLING WITHOUT WARNING WHILE DRIVING - 1X IN DRIVE BUT ANOTHER TIME ON HIGHWAY AT NIGHT IN TRAFFIC. ALL EPISODES HAVE HAPPENED IN 2017 STARING AUGUST THROUGH 'NOW'. CAR HAS BEEN TO DEALER SERVICE 4 X WITHOUT RESOLUTION. CURRENTLY WITH DEALER BEING OPERATED WITH A "FLIGHT RECORDER" AS THEY DID EXPERIENCE PROBLEM BUT COULDN'T IDENTIFY THE MECHANICAL SOURCE - THEY CONTACTED "CHRYSLER" FOR ADVICE. I'M LUCKY, I'M DRIVING A LOANER FOR 3 WEEKS NOW FROM MY DEALERSHIP.

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ODI 11375331 · 141,000 mi

I WAS IN TRAFFIC GOING ABOUT 25-30 MPH WHEN I LIGHTLY TOUCHED MY GAS PEDAL AND MY CAR WOULDN'T ACCELERATE AT ALL. SINCE I WAS GOING TOO SLOW I WASN'T ABLE TO GET TO THE LEFT LANE AND THE SHOULDER ON THE RIGHT LANE WAS NARROW SO I SAT HALF IN THE RIGHT LANE HALF ON THE SHOULDER WITH A DEAD CAR FOR ABOUT FIVE MINUTES BEFORE I COULD GET IT TO TURN BACK ON. I WAS ON A HIGHWAY 495N IN MARYLAND DURING RUSH HOUR.

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ODI 11533281

The battery failed in my vehicle after receiving recall repairs at the service department. The dealership stated that the malfunction happened after first installing a new alternator which was a bad part and shut the vehicle pcm down and they had to replace those components but won’t give me a new battery after stating that it was there mistake but battery’s aren’t cover under warranty components if damaged while repairing other components inside the vehicle. I have contacted the manufacturer and filled out a report for the components and compl…

Look up ODI 11533281 at NHTSA ↗

—
3
ODI 11010437 · 105,000 mi

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY I WAS HIT IN THE BACK OF THE HEAD. AT FIRST I THOUGHT I WAS HIT BY ANOTHER CAR BUT I LOOKED AROUND AND THERE WAS NO CARS AROUND. I PULLED OVER AND LOOKED AT MY HEADREST AND IT EXPLODED AND HIT ME IN THE HEAD. I CALLED AND BROUGHT MY CAR IN TO JEEP WHO SAID IT WAS THE ACTIVE HEAD RESTRAINT AND IT IS SET TO GO OFF DURING AN ACCIDENT. I TOLD THEM I WAS NOT IN ANY ACCIDENT. I THEN CALLED JEEP DIRECTLY WHO TOLD ME THEY WOULD INVESTIGATE THE ISSUE AND THAT I SHOULD LEAVE MY CAR AT JEEP. THAT WAS 3 WEEK AGO. A…

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ODI 11425245

On July 15, 2021, I was driving my vehicle 2013 Jeep Grand Cherokee in my town. My daughter was sitting in the front seat of the vehicle. As I was driving, the passenger headrest deployed unexpectedly for no reason. I heard a loud pop and then my daughter scream as the headrest hit her in the back of the head. She was not injured. I have no idea why this occurred. I went home and researched this online and discovered several articles in which similar incidents have occurred with other people in similar vehicles. I contacted the dealershi…

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ODI 11480448

My driver's-side headrest/"airbag" deployed without a collision. I was wiping down my drivers seat after getting the seat dirty and when I wiped over the headrest it popped against my hand and I heard a tinkling noise of something bouncing around inside my vehicle. Further inspection showed that my headrest had popped out like it had deployed in a crash, etc. I was parked in my driveway and was not pushing hard on the headrest. I looked inside the headrest, and also googled this incident, and there are plastic clips inside the headrest that hol…

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3
ODI 11022271 · 75,000 mi

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

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ODI 11153463 · 60,000 mi

WHEN IN PARK... PRESSING THE START BUTTON THE ENGINE DOES NOT TURN OVER... IT CLICKS AND STOPS ON ITS OWN. I AWAIT MINUTES AND THEN PRESS THE START BUTTON.. THE ENGINE STARTS.. . IT HAPPENS EVERY TIME I PARK FOR A COUPLE OF HOURS, AND START UP. I REPLACED A BATTERY, BUT IT STILL DOES IT. I FIND MYSELF STUCK OFTEN, I DONE THE RESEARCH AND HAVE OTHER COLLEAGUES WHOM HAVE GRAND JEEP CHEROKEES BUT YEAR 2014. THEY WERE ENTITLED TO A RECALL FOR THE SAME ISSUES WITH THEIR JEEP AS MINE. THIS HAPPENED NOVEMBER 17 2018 AND NOVEMBER 22ND..ONCE EACH AFTERN…

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ODI 11323095 · 120,000 mi

FLUID LEAKS FROM THE TRANSMISSION AND AC CONDENSER UNIT, DRIVER SIDE EDGE. SEVERAL SMALL POINTS LEAKS. MECHANIC SAID IT'S A COMMON TRANSMISSION FLUID LEAK PROBLEM DUE TO POOR MANUFACTURE AND HAVE TO REPLACE THE COMBINED UNIT AT JEEP DEAR. SEARCH THE INTERNET, SEE QUITE A FEW COMPLAIN.

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5
ODI 11010437 · 105,000 mi

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY I WAS HIT IN THE BACK OF THE HEAD. AT FIRST I THOUGHT I WAS HIT BY ANOTHER CAR BUT I LOOKED AROUND AND THERE WAS NO CARS AROUND. I PULLED OVER AND LOOKED AT MY HEADREST AND IT EXPLODED AND HIT ME IN THE HEAD. I CALLED AND BROUGHT MY CAR IN TO JEEP WHO SAID IT WAS THE ACTIVE HEAD RESTRAINT AND IT IS SET TO GO OFF DURING AN ACCIDENT. I TOLD THEM I WAS NOT IN ANY ACCIDENT. I THEN CALLED JEEP DIRECTLY WHO TOLD ME THEY WOULD INVESTIGATE THE ISSUE AND THAT I SHOULD LEAVE MY CAR AT JEEP. THAT WAS 3 WEEK AGO. A…

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ODI 11388708 · 112,000 mi

MY JEEP STALL OUT OF SUDDEN IN THE MIDDLE OF ME DRIVING ON HIGHWAY 20 ELGIN,IL IT WAS VERY VERY SCARY MOMENT, THE JEEP JUST DIED!!

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ODI 11480448

My driver's-side headrest/"airbag" deployed without a collision. I was wiping down my drivers seat after getting the seat dirty and when I wiped over the headrest it popped against my hand and I heard a tinkling noise of something bouncing around inside my vehicle. Further inspection showed that my headrest had popped out like it had deployed in a crash, etc. I was parked in my driveway and was not pushing hard on the headrest. I looked inside the headrest, and also googled this incident, and there are plastic clips inside the headrest that hol…

Look up ODI 11480448 at NHTSA ↗

Seats
2
ODI 11416659 · 120,869 mi

THE PASSENGER SEAT HEATER LIGHT KEEPS TURNING OFF AFTER PUSHING THE BUTTON. I CHECKED UNDER THE SEAT AND ALL WIRES SEEM FINE. TURN THE CAR BACK ON AN IT WORKS FOR A LITTLE BIT THEN DOES IT AGAIN. SOMETHING ODD IS GOING ON WITH IT BECAUSE THE AC SEAT WORKS STILL. THE WINDSHIELD WIPERS CAUSE A VERY LOUD ANNOYING HUM WHEN GOING 60 OR FASTER AN ITS VERY ANNOYING.

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ODI 11566313

Heated Seat element on passenger side burned through the upholstery and pant leg of passenger. Visible smoke in cabin and burn hole on seat and pant through to underpants.

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000
3
ODI 11010437 · 105,000 mi

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY I WAS HIT IN THE BACK OF THE HEAD. AT FIRST I THOUGHT I WAS HIT BY ANOTHER CAR BUT I LOOKED AROUND AND THERE WAS NO CARS AROUND. I PULLED OVER AND LOOKED AT MY HEADREST AND IT EXPLODED AND HIT ME IN THE HEAD. I CALLED AND BROUGHT MY CAR IN TO JEEP WHO SAID IT WAS THE ACTIVE HEAD RESTRAINT AND IT IS SET TO GO OFF DURING AN ACCIDENT. I TOLD THEM I WAS NOT IN ANY ACCIDENT. I THEN CALLED JEEP DIRECTLY WHO TOLD ME THEY WOULD INVESTIGATE THE ISSUE AND THAT I SHOULD LEAVE MY CAR AT JEEP. THAT WAS 3 WEEK AGO. A…

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ODI 11425245

On July 15, 2021, I was driving my vehicle 2013 Jeep Grand Cherokee in my town. My daughter was sitting in the front seat of the vehicle. As I was driving, the passenger headrest deployed unexpectedly for no reason. I heard a loud pop and then my daughter scream as the headrest hit her in the back of the head. She was not injured. I have no idea why this occurred. I went home and researched this online and discovered several articles in which similar incidents have occurred with other people in similar vehicles. I contacted the dealershi…

Look up ODI 11425245 at NHTSA ↗

ODI 11480448

My driver's-side headrest/"airbag" deployed without a collision. I was wiping down my drivers seat after getting the seat dirty and when I wiped over the headrest it popped against my hand and I heard a tinkling noise of something bouncing around inside my vehicle. Further inspection showed that my headrest had popped out like it had deployed in a crash, etc. I was parked in my driveway and was not pushing hard on the headrest. I looked inside the headrest, and also googled this incident, and there are plastic clips inside the headrest that hol…

Look up ODI 11480448 at NHTSA ↗

—0
11
ODI 10865208 · 50,000 mi

MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES THROWING MY HEAD AND BODY FORWARD. I WAS THE DRIVER. BACK END OF CARWAS HIT SO HARD IT WAS PUSHED UNDER THE CAR. ACCIDENT WAS ON 5/20/15

Look up ODI 10865208 at NHTSA ↗

ODI 10914077

WHILE DRIVING APROX. 40 MPH ON A REGULAR CITY STREET IN MY 2013" JEEP GRAND CHEROKEE, MY PASSENGER SEAT HEAD REST EJECTED AND THE SPRING ACTION LUNGED IT FORWARD CAUSING MY ENTIRE SEATS AIR BAG SYSTEM TO MALFUNCTION. I WAS INFORMED AT THE DEALERSHIP THAT IT WAS A MALFUNCTION, MY ONLY OPTION WAS TO PAY THOUSANDS TO REPLACE IT. ALSO THAT THE SEAT WILL NEVER GO BACK TO ITS ORIGINAL POSITION AND THE INNARDS WILL ALWAYS SHOW UNLESS I PAY TO FIX IT. I WAS SIMPLY DRIVING WITH MY CHILDREN, NOTHING OUT OF THE ORDINARY HAPPENED. IT JUST WENT OFF ALMOST C…

Look up ODI 10914077 at NHTSA ↗

ODI 10934157 · 54,000 mi

I WAS DRIVING ON THE FREEWAY AND THE FRONT PASSENGER SAFETY HEADREST DEPLOYED FOR NO REASON, FRIGHTENING ME AND DISTRACTING ME FROM DRIVING. I WAS NOT IN AN ACCIDENT DURING OR PRIOR TO THIS INCIDENT. INCIDENT OCCURRED SATURDAY AFTERNOON , NOVEMBER 5, 2016. *TR

Look up ODI 10934157 at NHTSA ↗

Power Train
7
ODI 10971184 · 35,118 mi

ALTERNATOR FAILED AT 35118 MI. HAD IN REPAIR TWICE FOR ISSUES WHEN DRIVING. LOUD WHINE, BURNING SMELL AND SMOKE REPORTED. FIRST TIME DEALER KEEP CAR FOR OVERNIGHT AND SAID THEY COULD FIND NO ISSUE EVEN THOUGH THEY HAD SMELLED THE BURNING SMELL TOO. SECOND TIME THEY TOLD ME IT WAS MY ALTERNATOR. THEY REPLACED THE ALTERNATOR, I PICKED UP THE CAR, DROVE 2 MILES AND THE BATTERY LIGHT CAME ON. I RETURNED IMMEDIATELY AND THEY KEPT THE CAR FOR 3 MORE DAYS. THE FAILED ALTERNATOR HAD "ARCED" TO THE POWER TRAIN, AND THEN THAT HAD TO BE REPLACE TO…

Look up ODI 10971184 at NHTSA ↗

ODI 11019939 · 36,300 mi

AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.

Look up ODI 11019939 at NHTSA ↗

ODI 11326925 · 80,000 mi

CURRENT ISSUE - WHILE WAITING IN A FAST FOOD LINE THE BATTERY LIGHT CAME ON... AFTER RECEIVING FOOD - I PULLED INTO A PARKING SPOT AND BEFORE I COULD TURN THE VEHICLE OFF, IT STARTED GIVING OFF ERROR CODES RELATED TO VARIOUS ELECTRICAL ITEMS NOT BEING AVAILABLE - FIRST WARNING - SVC. AIR SUSPENSION - SECOND - BLIND SPOT DETECTION NOT AVAILABLE - THIRD EVIC ERROR - FOURTH - ADAPTIVE CRUISE NOT AVAILABLE... THEN DIED AND SMELT LIKE BURNING RUBBER WHEN I EXITED THE VEHICLE... A FAILED EFFORT BY ROADSIDE SERVICE TO JUMP THE VEHICLE DID MANAGE TO T…

Look up ODI 11326925 at NHTSA ↗

2
ODI 11022271 · 75,000 mi

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

Look up ODI 11022271 at NHTSA ↗

ODI 11698111

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 15-25 MPH and depressing the accelerator pedal, the vehicle hesitated before accelerating as intended. The contact stated that the brake pedal resistance increased while depressing the brake pedal, which required the brake pedal to be depressed to the floorboard. The contact stated that the Emergency Stop Brake engaged unexpectedly while the vehicle was idling and while driving at various speeds. A "Low Battery" message was displayed, and upon inspecti…

Look up ODI 11698111 at NHTSA ↗

10
ODI 10705419 · 14,744 mi

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

Look up ODI 10705419 at NHTSA ↗

ODI 10958580 · 97,000 mi

CHECK LIGHT CONTINUOUSLY COMES ON EVEN AFTER BEING CLEARED AND THE JEEP TECHNICIAN TOLD ME THAT IT FAULTY SENSOR. THE OIL PRESSURE SENSOR WHICH IS A $30-40 BUT WOULD COST OVER $550 TO REPAIR IT. THE TECHNICIAN EVEN SAID THIS A PROBLEM THAT HAPPENS ALL THE TIME. THIS IS VERY CONCERNING TO ME AND MY FAMILY BECAUSE WE HAVE HAD ALREADY 5 SERIOUS RECALLS PLUS A SOFTWARE UPDATE. THIS VEHICLE ISN'T SAFE AND CONSUMERS ARE FORKING THE BILL TO PAY FOR THESE POORLY BUILT JEEP VEHICLES. I ALSO SEE MORE RECALLS ARE COMING IN THE FUTURE AND HOW IS THE NHTS…

Look up ODI 10958580 at NHTSA ↗

ODI 11019939 · 36,300 mi

AS THE VEHICLE IS PARKED, IT DOES NOT MATTER FOR 5 MINUTES OR 5 HOURS, WHEN THE START BUTTON IS DEPRESSED THE ENGINE TURNS OVER, BUT DOES NOT START. WHEN ATTEMPTED A SECOND TIME, IT WILL TURN OVER CONTINUSLY FOR 20 SECONDS, AND FAIL TO START. THE PROBLEM MY PERSIST FOR MANY ATTEMPS, OR MAY RECTIFY ITS SELF AND START.

Look up ODI 11019939 at NHTSA ↗

5
ODI 10705419 · 14,744 mi

CHECK ENGINE LIGHT CAME ON AND WAS FOLLOWED BY LOSS OF POWER WHILE ACCELLERATING FROM STOP LIGHT. *TR

Look up ODI 10705419 at NHTSA ↗

ODI 11111525

THE VEHICLE CONTINUES TO DIE WITHIN SECONDS WHEN THE START ENGINE BUTTON IS INITIALLY PUSHED. FREQUENTLY HAVE TO TO PUSH ENGINE START BUTTON AGAIN W/O PRESSING BRAKE TO TURN POWER COMPLETELY OFF, THEN PUSH ENGINE START BUTTON AGAIN W/BRAKE TO OBTAIN FULL POWER OF VEHICLE. THIS PROBLEM HAS BEEN REPORTED TO JEEP ON SEVERAL OCCASIONS AND HAS OCCURRED FOR A COUPLE OF YEARS. I HAVE COMPLETED ALL RECALLS ON FILE HOPING THIS PROBLEM WOULD BE ADDRESSED. HOWEVER, IT APPEARS TO BE WORSENING THIS SUMMER, WHERE ALMOST DAILY I HAVE TO ATTEMPT TO RESTAR…

Look up ODI 11111525 at NHTSA ↗

ODI 11352526 · 100,600 mi

ON SEPTEMBER 1, 2020 SHORTLY AFTER STARTING THE VEHICLE AND WHILE IN MOTION, THE ENGINE STOPPED CAUSING LOSS OF CONTROL OF THE VEHICLE. I WAS ABLE TO BRING THE VEHICLE TO STOP IN ROADWAY WITH HARD PRESSURE ON BRAKES. FORTUNATELY, NO CONTACT WAS MADE WITH PERSON OR PROPERTY. I ATTEMPTED TO RE-START THE VEHICLE BUT IT WOULD ONLY CRANK AND NOT START. SEVERAL MINUTES LATER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE HAS HAD TROUBLE STARTING ON MANY OCCASIONS PRIOR BUT THIS WAS THE FIRST TIME IT STOPPED WHILE DRIVING. THE ONLY INDICATION THE V…

Look up ODI 11352526 at NHTSA ↗

3
ODI 11022271 · 75,000 mi

WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I REQUESTED THAT MY COMPLAINT BE PUT ON FILE.

Look up ODI 11022271 at NHTSA ↗

ODI 11153463 · 60,000 mi

WHEN IN PARK... PRESSING THE START BUTTON THE ENGINE DOES NOT TURN OVER... IT CLICKS AND STOPS ON ITS OWN. I AWAIT MINUTES AND THEN PRESS THE START BUTTON.. THE ENGINE STARTS.. . IT HAPPENS EVERY TIME I PARK FOR A COUPLE OF HOURS, AND START UP. I REPLACED A BATTERY, BUT IT STILL DOES IT. I FIND MYSELF STUCK OFTEN, I DONE THE RESEARCH AND HAVE OTHER COLLEAGUES WHOM HAVE GRAND JEEP CHEROKEES BUT YEAR 2014. THEY WERE ENTITLED TO A RECALL FOR THE SAME ISSUES WITH THEIR JEEP AS MINE. THIS HAPPENED NOVEMBER 17 2018 AND NOVEMBER 22ND..ONCE EACH AFTERN…

Look up ODI 11153463 at NHTSA ↗

ODI 11323095 · 120,000 mi

FLUID LEAKS FROM THE TRANSMISSION AND AC CONDENSER UNIT, DRIVER SIDE EDGE. SEVERAL SMALL POINTS LEAKS. MECHANIC SAID IT'S A COMMON TRANSMISSION FLUID LEAK PROBLEM DUE TO POOR MANUFACTURE AND HAVE TO REPLACE THE COMBINED UNIT AT JEEP DEAR. SEARCH THE INTERNET, SEE QUITE A FEW COMPLAIN.

Look up ODI 11323095 at NHTSA ↗

0—0
Air Bags
1
ODI 10705189

THERE ARE NOW FOUR SEPARATE RECALLS ON THIS VEHICLE DATING BACK TO 2014 AND CHRYSLER JEEP HAS REFUSED TO ADDRESS ANY OF THESE CLAIMING THEY DO NOT HAVE THE PARTS. MY DAUGHTER, WHO IS A FULL TIME STUDENT IN PA, HAS BEEN TO SEVERAL DEALERSHIPS (BRENNER CHRYSLER DODGE JEEP,MANAHAWKIN CHRYSLER DODGE JEEP, 'BLAISE ALEXANDER CHRYSLER DODGE JEEP) AND PLACED ON A WAIT LIST HOWEVER NONE OF THESE HAVE EVER CLEARED FOR ANY OF THE RECALLS CHRYSLER JEEP HAS TAKEN NO RESPONSIBILITY TO ADDRESS THESE RECALLS IN ANY MANNER AND HAVE INCONVENIENCED A COLLE…

Look up ODI 10705189 at NHTSA ↗

3
ODI 10604849 · 14,000 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED WHILE TRAVELING 15 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP. THE VEHICLE VEERED TO THE RIGHT AND THE CONTACT CRASHED INTO A TREE BRANCH. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGERS SIDE BUMPER WAS DAMAGED BUT THERE WERE NO PERSONS INJURED. THE VEHICLE WAS DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU…

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ODI 10631152 · 20,000 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE BUT THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. TH…

Look up ODI 10631152 at NHTSA ↗

ODI 10705189

THERE ARE NOW FOUR SEPARATE RECALLS ON THIS VEHICLE DATING BACK TO 2014 AND CHRYSLER JEEP HAS REFUSED TO ADDRESS ANY OF THESE CLAIMING THEY DO NOT HAVE THE PARTS. MY DAUGHTER, WHO IS A FULL TIME STUDENT IN PA, HAS BEEN TO SEVERAL DEALERSHIPS (BRENNER CHRYSLER DODGE JEEP,MANAHAWKIN CHRYSLER DODGE JEEP, 'BLAISE ALEXANDER CHRYSLER DODGE JEEP) AND PLACED ON A WAIT LIST HOWEVER NONE OF THESE HAVE EVER CLEARED FOR ANY OF THE RECALLS CHRYSLER JEEP HAS TAKEN NO RESPONSIBILITY TO ADDRESS THESE RECALLS IN ANY MANNER AND HAVE INCONVENIENCED A COLLE…

Look up ODI 10705189 at NHTSA ↗

2
ODI 11366287 · 120,000 mi

VEHICLE WILL NOT START EVERYTIME AND ONCE IT'S JUMPERED TO ANOTHER CAR IT STARTS NO PROBLEM. SOMETIMES IT WILL START THEN IMMEDIATELY JUST DIE. VEHICLE HAS NEVER STALLED WHILE DRIVING. I BOUGHT IT DEC 2019 W/ 102K, IT NOW HAS 120K I DRIVE 400 MI/WK FOR WORK. I HAD TO BUY AN EXTENDED WARRANTY BECAUSE OF THE MILES AND THE WARRANTY CO. IS SAYING THEY WON'T FIX THIS AIR BAG MODULE AND SEAT BELT ISSUE AS WELL. THIS CAR NEEDS TO BE BOUGHT BACK BY THE DEALERSHIP. THE DEALER HAS ALL PAPERWORK BECAUSE THEY STILL HAVE MY CAR.

Look up ODI 11366287 at NHTSA ↗

ODI 11752785

I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.

Look up ODI 11752785 at NHTSA ↗

1
ODI 11366287 · 120,000 mi

VEHICLE WILL NOT START EVERYTIME AND ONCE IT'S JUMPERED TO ANOTHER CAR IT STARTS NO PROBLEM. SOMETIMES IT WILL START THEN IMMEDIATELY JUST DIE. VEHICLE HAS NEVER STALLED WHILE DRIVING. I BOUGHT IT DEC 2019 W/ 102K, IT NOW HAS 120K I DRIVE 400 MI/WK FOR WORK. I HAD TO BUY AN EXTENDED WARRANTY BECAUSE OF THE MILES AND THE WARRANTY CO. IS SAYING THEY WON'T FIX THIS AIR BAG MODULE AND SEAT BELT ISSUE AS WELL. THIS CAR NEEDS TO BE BOUGHT BACK BY THE DEALERSHIP. THE DEALER HAS ALL PAPERWORK BECAUSE THEY STILL HAVE MY CAR.

Look up ODI 11366287 at NHTSA ↗

5
ODI 11010437 · 105,000 mi

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY I WAS HIT IN THE BACK OF THE HEAD. AT FIRST I THOUGHT I WAS HIT BY ANOTHER CAR BUT I LOOKED AROUND AND THERE WAS NO CARS AROUND. I PULLED OVER AND LOOKED AT MY HEADREST AND IT EXPLODED AND HIT ME IN THE HEAD. I CALLED AND BROUGHT MY CAR IN TO JEEP WHO SAID IT WAS THE ACTIVE HEAD RESTRAINT AND IT IS SET TO GO OFF DURING AN ACCIDENT. I TOLD THEM I WAS NOT IN ANY ACCIDENT. I THEN CALLED JEEP DIRECTLY WHO TOLD ME THEY WOULD INVESTIGATE THE ISSUE AND THAT I SHOULD LEAVE MY CAR AT JEEP. THAT WAS 3 WEEK AGO. A…

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ODI 11388708 · 112,000 mi

MY JEEP STALL OUT OF SUDDEN IN THE MIDDLE OF ME DRIVING ON HIGHWAY 20 ELGIN,IL IT WAS VERY VERY SCARY MOMENT, THE JEEP JUST DIED!!

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ODI 11480448

My driver's-side headrest/"airbag" deployed without a collision. I was wiping down my drivers seat after getting the seat dirty and when I wiped over the headrest it popped against my hand and I heard a tinkling noise of something bouncing around inside my vehicle. Further inspection showed that my headrest had popped out like it had deployed in a crash, etc. I was parked in my driveway and was not pushing hard on the headrest. I looked inside the headrest, and also googled this incident, and there are plastic clips inside the headrest that hol…

Look up ODI 11480448 at NHTSA ↗

11
ODI 10865208 · 50,000 mi

MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES THROWING MY HEAD AND BODY FORWARD. I WAS THE DRIVER. BACK END OF CARWAS HIT SO HARD IT WAS PUSHED UNDER THE CAR. ACCIDENT WAS ON 5/20/15

Look up ODI 10865208 at NHTSA ↗

ODI 10914077

WHILE DRIVING APROX. 40 MPH ON A REGULAR CITY STREET IN MY 2013" JEEP GRAND CHEROKEE, MY PASSENGER SEAT HEAD REST EJECTED AND THE SPRING ACTION LUNGED IT FORWARD CAUSING MY ENTIRE SEATS AIR BAG SYSTEM TO MALFUNCTION. I WAS INFORMED AT THE DEALERSHIP THAT IT WAS A MALFUNCTION, MY ONLY OPTION WAS TO PAY THOUSANDS TO REPLACE IT. ALSO THAT THE SEAT WILL NEVER GO BACK TO ITS ORIGINAL POSITION AND THE INNARDS WILL ALWAYS SHOW UNLESS I PAY TO FIX IT. I WAS SIMPLY DRIVING WITH MY CHILDREN, NOTHING OUT OF THE ORDINARY HAPPENED. IT JUST WENT OFF ALMOST C…

Look up ODI 10914077 at NHTSA ↗

ODI 10934157 · 54,000 mi

I WAS DRIVING ON THE FREEWAY AND THE FRONT PASSENGER SAFETY HEADREST DEPLOYED FOR NO REASON, FRIGHTENING ME AND DISTRACTING ME FROM DRIVING. I WAS NOT IN AN ACCIDENT DURING OR PRIOR TO THIS INCIDENT. INCIDENT OCCURRED SATURDAY AFTERNOON , NOVEMBER 5, 2016. *TR

Look up ODI 10934157 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

132 mentions · 16.5% of complaints

Median mileage: 73,000 mi (100 usable records).

ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

Look up ODI 10598289 at NHTSA ↗

ODI 10649585 · 28,000 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED PUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT CONTINUED TO HAVE TROUBLE STARTING THE ENGINE AND THE VEHICLE WOULD STALL SHORTLY AF…

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ODI 10653123 · 21,000 mi

I HAVE A 2013 JEEP GRAND CHEROKEE, I HAVE TAKEN MY CAR TO THE DEALERSHIP TWICE NOW FOR THE ENGINE STALLING AS I CLIMB A HILL AND FOR IT KICKING INTO GEAR WHEN SITTING STILL WITH MY FOOT STILL ON THE BRAKE. THE CAR JERKS EXTREMELY HARD TO THE POINT WHERE YOU THINK YOU HAVE BEEN HIT BY ANOTHER CAR. IT ALSO DOES THIS WHEN SWITCHING BETWEEN THE FIRST 3 GEARS. THE FIRST TIME I TOOK IT IN, THE DEALERSHIP TOLD ME THEY HAD TO ADJUST THE COMPUTER ON THE ENGINE. THIS DID NOT WORK AS I AM STILL EXPERIENCING THE SAME ISSUE. I ALSO HAVE NOTICED A DEC…

Look up ODI 10653123 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

69 mentions · 8.6% of complaints

Median mileage: 90,000 mi (54 usable records).

ODI 10513297 · 4,015 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND SHOOK ABNORMALLY. THE CONTACT ALSO STATED THAT THE SERVICE FOUR-WHEEL DRIVE, ELECTRIC STABILITY CONTROL AND THE ELECTRONIC WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PERFORMANCE CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …

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ODI 10546342 · 7,500 mi

WHILE MAKING A 3-POINT TURN THE POWER STEERING FAILED WITH THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. AN UNFAMILIAR WARNING LIGHT APPEARED ON THE DASH (WHICH WAS NOT IDENTIFIED IN THE MANUAL OR ON-LINE) CONSISTING OF A RED STEERING WHEEL OVER 2 RED LINES. EVERYTHING ELSE SEEMED TO BE WORKING. I GRAPPLED WITH THE WHEEL TO FINISH THE TURN, THEN TURNED THE ENGINE OFF. AFTER RE-STARTING, THE POWER STEERING WAS WORKING AGAIN. I HAD IT TOWED TO THE DEALER BECAUSE I WAS AFRAID IT WOULD HAPPEN AGAIN. THEY REPORTEDLY FOUND A CORRODED LEAD TO…

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ODI 10604849 · 14,000 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED WHILE TRAVELING 15 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP. THE VEHICLE VEERED TO THE RIGHT AND THE CONTACT CRASHED INTO A TREE BRANCH. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGERS SIDE BUMPER WAS DAMAGED BUT THERE WERE NO PERSONS INJURED. THE VEHICLE WAS DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU…

Look up ODI 10604849 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

34 mentions · 4.2% of complaints

Median mileage: 21,000 mi (27 usable records).

ODI 10496471

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED DECELERATE AND THE BRAKE PEDAL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FOUR TIMES. THE MASTER CYLINDER AND THE VACUUM ASSEMBLY HOSE WERE BOTH REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE WAS NOT REPAIRE…

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ODI 10497839 · 1,500 mi

ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…

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ODI 10504492 · 2,410 mi

I WAS BACKING MY JEEP GRAND CHEROKEE 2013 WITH 2410 MILES DOWN MY DRIVEWAY SLIGHT SLANT IN REVERSE AND THE JEEP WOULDN'T STOP WHEN I APPLIED THE BRAKES. SCARY AS HECK. I PUMPED THE BRAKES AND PRESSED AS HARD AS I COULD BUT IT SEEMED THE JEEP JUST KEPT RUNNING AND MOVING IGNORING THE BRAKES I WAS PUSHING. FINALLY 60 FEET LATER AFTER PUMPING HARD THE CAR STOPPED IN THE MIDDLE OF THE STREET. I COULD HAVE HAVE KILLED SOMEONE OR BEEN INJURED MY SELF. FOR A FEW SECONDS THERE IN REVERSE I HAD NO CONTROL OF MY JEEP. SCARY. THE JEEP IGNORED THE BRAKE PE…

Look up ODI 10504492 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

26 mentions · 3.2% of complaints

Median mileage: 67,400 mi (21 usable records).

ODI 10615433 · 250 mi

MY PROBLEM HAS PERSISTED SINCE I PURCHASED THE VEHICLE IN NOVEMBER OF 2012. I HIT THE IGNITION SWITCH AND THE CAR STARTS AND THEN DIES. I TRY TO HIT THE BUTTON AGAIN AND IT JUST CRANKS AND CRANKS AND WON'T START. THE ONLY WAY TO GET IT TO TURN ON IS TO CYCLE ON AND OFF THE IGNITION SWITCH AND TRY IT AGAIN. I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID UNLESS THEY CAN RECREATE THE ISSUE THEY CAN'T IDENTIFY THE PROBLEM, AND ALSO CLAIMED THEY DID RESEARCH AND COULDN'T COME UP WITH ANY SIMILAR COMPLAINTS AND SENT ME HOME. I DID ABOUT FIVE MIN…

Look up ODI 10615433 at NHTSA ↗

ODI 10639174 · 23,000 mi

IN GENERAL, THE CAR WOULD NOT START WHEN BRAKE WAS PRESSED AND THE START BUTTON WAS PUSHED. THIS HAPPENED SIX TIMES. FIRST FOUR TIMES THE ENGINE WOULD JUST TURN OVER BUT NOT START. LAST TWO TIMES, THE ENGINE STARTED FOR ABOUT TWO TO THREE SECONDS THEN DIED. ATTEMPTING TO START IT AGAIN RESULTED IN THE ENGINE TURNING OVER BUT NOT STARTING. DURING ALL OF THE SIX ATTEMPTS THE ENGINE ONLY STARTED AND STAYED RUNNING AFTER THREE OR FOUR ATTEMPTS. WHEN I'VE TAKEN THE VEHICLE TO THE DEALER I WAS TOLD THAT THERE MAY BE A BAD WIN MODULE, WHICH W…

Look up ODI 10639174 at NHTSA ↗

ODI 10763893 · 32,900 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. UPON STARTING THE VEHICLE, THE STARTER KEPT RUNNING BUT THE VEHICLE WOULD NOT START. THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,900.

Look up ODI 10763893 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

20 mentions · 2.5% of complaints

Median mileage: 47,000 mi (17 usable records).

ODI 10477942 · 300 mi

RECEIVED EMAIL FROM SON ABOUT POWER STEERING HOSE LEAKING WHICH COULD CAUSE A FIRE AFTER WE PURCHASED 2013 JEEP GRAND (PURCHASED ON MAY 31). WENT TO CHECK FOR LEAKAGE... FOUND LEAKAGE. WENT TO DEALER, THEY COULDN'T DETERMINE LEAKAGE EVENTHOUGH INFORMED THEM WHERE TO LOOK. I WENT BACK TO THE SHOP AREA AND INSTRUCTED THEM WHERE TO LOOK; FINALLY THE TECHNICIAN DID FIND THE LEAK ... DUE TO A POWER STEERING PUMP CRACK. SO IN YOUR INVESTIGATION FOR POWER STEERING HOSE CAUSING FIRES, INVESTIGATE FOR THE PUMP ALSO. WE ARE STILL CHECKING DAILY…

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ODI 10546342 · 7,500 mi

WHILE MAKING A 3-POINT TURN THE POWER STEERING FAILED WITH THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. AN UNFAMILIAR WARNING LIGHT APPEARED ON THE DASH (WHICH WAS NOT IDENTIFIED IN THE MANUAL OR ON-LINE) CONSISTING OF A RED STEERING WHEEL OVER 2 RED LINES. EVERYTHING ELSE SEEMED TO BE WORKING. I GRAPPLED WITH THE WHEEL TO FINISH THE TURN, THEN TURNED THE ENGINE OFF. AFTER RE-STARTING, THE POWER STEERING WAS WORKING AGAIN. I HAD IT TOWED TO THE DEALER BECAUSE I WAS AFRAID IT WOULD HAPPEN AGAIN. THEY REPORTEDLY FOUND A CORRODED LEAD TO…

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ODI 10761656 · 300 mi

THE ENGINE AND ALL SYSTEMS STOP; TURN OFF WITHOUT NOTICE. ACTUALLY NOT A STALL, BUT ALL POWER CEASES TO WORK ABRUPTLY. THE CAR THEN MUST BE STOPPED FULLY TO ALLOW A RESTART. WITHOUT POWER STEERING OR BRAKES THE CAR IS IMMEDIATELY SUBJECT TO A REAR END COLLISION. IT HAS ALWAYS OCCURRED AT SPEEDS AROUND 15 TO 20 MPH, AND NORMALLY WHEN SLOWING. JEEP DEALERS HAVE BEEN UNABLE TO FIX THE PROBLEM AND, OF COURSE I CANNOT DUPLICATE FOR THEM AS IT OCCURS WITHOUT NOTICE PERIODICALLY. JEEP RECENTLY, FINALLY ISSUED A RECALL FOR A FIX BUT THE PROBLEM…

Look up ODI 10761656 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

15 mentions · 1.9% of complaints

Median mileage: 93,000 mi (13 usable records).

ODI 10506010 · 1,247 mi

JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT ALMOST 7000. THE JEEP KEPT ON WANTING TO GO FAST. I PUT IT IN NEUTRAL AND IT SHIFTED HARD INTO NEUTRAL. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON AND STAYED RED UNTIL I PULLED OVER AND SHUT THE CAR OFF. IT DOESN'T EVEN HAVE 1500 MILES YET! THIS IS THE THIRD TIME THIS HAS HAPPENED. …

Look up ODI 10506010 at NHTSA ↗

ODI 10653123 · 21,000 mi

I HAVE A 2013 JEEP GRAND CHEROKEE, I HAVE TAKEN MY CAR TO THE DEALERSHIP TWICE NOW FOR THE ENGINE STALLING AS I CLIMB A HILL AND FOR IT KICKING INTO GEAR WHEN SITTING STILL WITH MY FOOT STILL ON THE BRAKE. THE CAR JERKS EXTREMELY HARD TO THE POINT WHERE YOU THINK YOU HAVE BEEN HIT BY ANOTHER CAR. IT ALSO DOES THIS WHEN SWITCHING BETWEEN THE FIRST 3 GEARS. THE FIRST TIME I TOOK IT IN, THE DEALERSHIP TOLD ME THEY HAD TO ADJUST THE COMPUTER ON THE ENGINE. THIS DID NOT WORK AS I AM STILL EXPERIENCING THE SAME ISSUE. I ALSO HAVE NOTICED A DEC…

Look up ODI 10653123 at NHTSA ↗

ODI 10667370

DURING THE YEAR (2014), I HAVE RECEIVED TWO SEPARATE SAFETY RECALL NOTICES FROM CHRYSLER. WHEN I RECEIVED THE FIRST RECALL NOTICE (P14/NHTSA 14V-154 BRAKE BOOSTER), I CALLED MY LOCAL DEALER (CARSON DODGE/JEEP) AND WAS TOLD BY THE SERVICE MANAGER THAT THEY DID NOT YET HAVE THE PARTS TO PERFORM THE SAFETY RECALL, SO IT DID NOT MAKE SENSE TO PERFORM THE INSPECTION. THE SERVICE MANAGER SAID THEY WOULD "PUT ME ON THE LIST" AND WOULD CALL ME WHEN THE PARTS WERE AVAILABLE. SEVERAL MONTHS LATER, I GOT THE SECOND SAFETY RECALL (P36/NHTSA 14V-391 SU…

Look up ODI 10667370 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b