Auto Recall Watch
U.S. public vehicle records

2016 Jeep GRAND CHEROKEE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

310 owner complaints analyzed

8 distinct recall campaigns

32,070 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 182 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 77 of 310 complaints (24.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4514.5%
Engine operation4213.5%
Transmission and shifting4113.2%
Electrical and battery issues206.5%
Steering behavior196.1%
Fuel system concerns123.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
77
Engine
76
Electrical System
59
Unknown Or Other
31
Fuel/Propulsion System
28
Service Brakes
22
Vehicle Speed Control
22
Steering
14
Component breakdown data
CategoryCount
Power Train77
Engine76
Electrical System59
Unknown Or Other31
Fuel/Propulsion System28
Service Brakes22
Vehicle Speed Control22
Steering14

Power Train: 77; Engine: 76; Electrical System: 59; Unknown Or Other: 31; Fuel/Propulsion System: 28; Service Brakes: 22; Vehicle Speed Control: 22; Steering: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
77
25,000 to 49,999
53
50,000 to 74,999
23
75,000 to 99,999
13
100,000 to 149,999
9
150,000 and above
7
Reported problems by failure mileage data
CategoryCount
Under 25,00077
25,000 to 49,99953
50,000 to 74,99923
75,000 to 99,99913
100,000 to 149,9999
150,000 and above7

Under 25,000: 77; 25,000 to 49,999: 53; 50,000 to 74,999: 23; 75,000 to 99,999: 13; 100,000 to 149,999: 9; 150,000 and above: 7

Under 25,000 miles has the most reports with usable mileage (77). 128 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
43
2017
31
2018
27
2019
33
2020
38
2021
16
2022
21
2023
47
2024
22
2025
17
2026
15
Complaints over time data
CategoryCount
201643
201731
201827
201933
202038
202116
202221
202347
202422
202517
202615

2016: 43; 2017: 31; 2018: 27; 2019: 33; 2020: 38; 2021: 16; 2022: 21; 2023: 47; 2024: 22; 2025: 17; 2026: 15

Pattern summary

Power Train leads the component reports. Braking behavior appears in 45 complaint narratives. Engine operation appears in 42 complaint narratives. Transmission and shifting appears in 41 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10861464 · 2016-04-26 (April 26, 2016)

THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)

Owner-reported narrative. 724 miles reported. Look up ODI 10861464 at NHTSA ↗

Owner report 10875591 · 2016-06-21 (June 21, 2016)

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

Owner-reported narrative. 33,000 miles reported. Look up ODI 10875591 at NHTSA ↗

Owner report 10872738 · 2016-06-06 (June 6, 2016)

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10872738 at NHTSA ↗

Owner report 10897169 · 2016-08-19 (August 19, 2016)

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10897169 at NHTSA ↗

Owner report 10855417 · 2016-04-14 (April 14, 2016)

TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT …

Owner-reported narrative. 800 miles reported. Look up ODI 10855417 at NHTSA ↗

Owner report 10861930 · 2016-04-28 (April 28, 2016)

THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN T…

Owner-reported narrative. 500 miles reported. Look up ODI 10861930 at NHTSA ↗

Owner report 10904905 · 2016-09-09 (September 9, 2016)

I RECEIVED A RECALL FROM CHRYSLER/JEEP IN REGARD TO THE BRAKE/TRANSMISSION SHIFT INTERLOCK SOLENOID WHICH MAY HAVE AN INCORRECTLY CRIMPED ELECTRICAL CONNECTOR. THIS COULD LEAD TO THE TRANSITION GEAR BECOMING LOCKED IN PARK OR NEUTRAL POSITION AND CAUSE A CRASH WITHOUT WARNING. I RECEIVED THE RECALL IN JUNE 2016. JEEP OF WHITE PLAINS, NY TOLD ME THAT SERVICE DID NOT HAVE ENOUGH PARTS AND WOULD PLACE ME ON A WAITING LIST. IN AUGUST, I CONTACTED THEM AGAIN AND THEY EXPLAINED THAT IT WAS NOW A SOFTWARE ISSUE AND MY CAR WOULD ONLY REQUIRE A DOWNLOAD…

Owner-reported narrative. Look up ODI 10904905 at NHTSA ↗

Owner report 10910393 · 2016-10-12 (October 12, 2016)

2016 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE DEPARTMENT LACK OF COMMUNICATION TO SCHEDULE AND REPAIR SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR (16V-249) AND LEFT FRONT BRAKE CALIPER (16V-168) RECALL NOTICES. *SMD

Owner-reported narrative. Look up ODI 10910393 at NHTSA ↗

Owner report 10824042 · 2016-02-03 (February 3, 2016)

THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS

Owner-reported narrative. 2,900 miles reported. Look up ODI 10824042 at NHTSA ↗

Owner report 10937585 · 2016-12-27 (December 27, 2016)

WHILE DRIVING TO NASHVILLE, TN WE WERE DRIVING BETWEEN 65 - 73 MPH WITH SPEED CONTROL AND HIT SLOWER TRAFFIC IT FELT LIKE THE VEHICLE LOST POWER STEERING. THE STEERING WAS HARD TO HANDLE ON THE JEEP. IT WOULD PULL EITHER LEFT OR RIGHT AND WOULDN'T SEEM TO GO STRAIGHT. WE COULD STOP THE VEHICLE AND TURN IT OFF AND THE STEERING WOULD BE FINE AGAIN FOR A WHILE. I TOOK MY JEEP BACK TO THE DEALER ON DECEMBER 2, 2016 AND AS OF TODAY DECEMBER 27, 2016 THEY STILL HAVE IT. I DON'T KNOW IF IT IS THE POWER STEERING OR THE LIFT SUSPENSION BUT IT MOST …

Owner-reported narrative. 6,200 miles reported. Look up ODI 10937585 at NHTSA ↗

Owner report 11040899 · 2017-10-29 (October 29, 2017)

VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. THIRD INCIDENT, 10.24.17 ENGINE AGAIN QUIT WITHOUT WARNING ON CITY ROADWAY-50 MPH SPEEDS.ODOMETER READING AT 27,800 MILES TOWED TO DEALER. 10-29.17 DEALER REPORTED FUEL PUMP HAD FAILED AND SPREAD METAL THROUGHOUT SYSTEM. NEEDS NEW INJECTORS, FUEL PUMP. TO DATE DO NOT HAVE BACK FOR USE.…

Owner-reported narrative. 24,000 miles reported. Look up ODI 11040899 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

310 unique complaints in this selection. Analysis snapshot: 2026-09-30.

58.7%Usable mileage182 / 310 records
100.0%Valid incident date310 / 310 records
100.0%Valid filing date310 / 310 records
100.0%Ordered incident and filing dates310 / 310 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
80549.0%
ODI 10469611 · 1,000 mi

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

Look up ODI 10469611 at NHTSA ↗

36845.9%
ODI 10474349 · 80 mi

2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BA…

Look up ODI 10474349 at NHTSA ↗

45819.3%
ODI 10512556 · 29 mi

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE EXACT CAUSE OF THE FAILURE WAS UNKNOWN HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 29. THE CURRENT MILEAGE WAS 233.

Look up ODI 10512556 at NHTSA ↗

13810.1%
ODI 10693060 · 20 mi

TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT NO LONGER DRIVES THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Look up ODI 10693060 at NHTSA ↗

5919.0%
ODI 10872738 · 3,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Look up ODI 10872738 at NHTSA ↗

8723.9%
ODI 10995144 · 1,000 mi

2017 GRAND CHEROKEE SUMMIT HAS A "GREMLIN" IN THAT THE POWER PASSENGER REAR WINDOW, AND POWER LIFTGATE WILL OPEN ON THEIR OWN AND ONE DOESN'T KNOW WHEN IT WILL HAPPEN, AND THIS HAS HAPPENED MORE THAN ONCE WITH REAR WINDOW. ALSO, LANE ASSIST IS NOW MALFUNCTIONING. DEALER CAN NOT VERIFY PROBLEMS EVEN WITH ASSISTANCE FROM JEEP ENGINEERING,

Look up ODI 10995144 at NHTSA ↗

33138.8%
ODI 11053802 · 590 mi

DASH AND RADIO SHUT OFF WHILE DRIVING ON THE FREEWAY

Look up ODI 11053802 at NHTSA ↗

8122.0%
ODI 11187361 · 8,500 mi

CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.

Look up ODI 11187361 at NHTSA ↗

7029.4%
ODI 11306701 · 298 mi

TL* THE CONTACT OWNS A 2020 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, HEAT WOULD EXIT THE VENTS WHEN USING THE AIR CONDITIONAL. THE CONTACT STATED HE HAD TO OPEN THE WINDOWS FOR 10-15 MINUTES TO BE ABLE TO ENTER THE VEHICLE, DUE TO THE EXTREME HEAT INSIDE THE CAB. THE CONTACT WAS CONCERN THAT THE FAILURE WOULD OCCUR WHEN EXTREME HOT CLIMATE WEATHER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER VICTORY CHRYSLER DODGE JEEP RAM LOCATED AT 45 NABER DR, SHALLOTTE, NC 28…

Look up ODI 11306701 at NHTSA ↗

11127.5%
ODI 11413752 · 121 mi

I WAS DRIVING MY NEW GRAND CHEROKEE WITH 121 MILES ON THE ODOMETER. AS I WAS MOVING FORWARD WITH THE VEHICLE IN DRIVE AND WAS ATTEMPTING TO TURN AROUND TO- RE-ENTER A HIGHWAY THE ENGINE STOPPED. I IMMEDIATELY PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES WITH NO LUCK. THE VEHICLE WAS STUCK IN PARK WITH THE WHEELS TURNED TO THE LEFT. THE REST OF THE ELECTRONICS WORKED BUT THE THE VEHICLE LOCKED IN PARK IT COULD NOT BE MOVED. THIS REPRESENTS AN EXTREME HAZARD TO THE MOTORING PUBLIC AS IF I HAD GONE 10 FEET FURTHE…

Look up ODI 11413752 at NHTSA ↗

12849.0%
ODI 11527849

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me…

Look up ODI 11527849 at NHTSA ↗

17645.6%
ODI 11490786 · 311 mi

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact put out the smoke with her hand and sustained a burned finger. The contact did not seek medical assistance. The vehicle was towed to the dealer. The manufacturer was notified of the failure and sent out a fire inspector who diagnosed the vehicle but…

Look up ODI 11490786 at NHTSA ↗

11045.5%
ODI 11573849

Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to start the Jeep. Gear shifter moving when vehicle is dead. Dealer is working on vehicle again and I have been without it for a total of approximately 24 days since I purchased in November 2023.

Look up ODI 11573849 at NHTSA ↗

3040.5%
ODI 11654077

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watc…

Look up ODI 11654077 at NHTSA ↗

313.6%
ODI 11753837 · 10 mi

The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond. The vehicle was turned off and restarted and responded as intended upon shifting into drive(D). No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a loss of battery communication with the computer due to a…

Look up ODI 11753837 at NHTSA ↗

Engine
28417.3%
ODI 10459178 · 1,000 mi

BACKING OUR BOAT INTO DRIVEWAY, CAR HAD BEEN RUNNING ABOUT 20 MINUTES AND ENGINE UNDER HOOD STARTED SMOKING, FLUID THEN DRIPPED TO DRIVEWAY AND CAUGHT FIRE, EXTENDED INTO FULL ENGINE COMPARTMENT ENGINE ENTIRELY DESTROYED. *TT ...UPDATED 07/19/12 *BF CHRYSLER AGREED TO REPLACE THE VEHICLE UNDER WARRANTY. UPDATED 07/19/12

Look up ODI 10459178 at NHTSA ↗

10613.2%
ODI 10506010 · 1,247 mi

JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT ALMOST 7000. THE JEEP KEPT ON WANTING TO GO FAST. I PUT IT IN NEUTRAL AND IT SHIFTED HARD INTO NEUTRAL. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON AND STAYED RED UNTIL I PULLED OVER AND SHUT THE CAR OFF. IT DOESN'T EVEN HAVE 1500 MILES YET! THIS IS THE THIRD TIME THIS HAS HAPPENED. …

Look up ODI 10506010 at NHTSA ↗

40817.2%
ODI 10511545 · 810 mi

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDA…

Look up ODI 10511545 at NHTSA ↗

20114.8%
ODI 10694727 · 1,150 mi

A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR LIGHTS ON THE DASH AND DOORS BLINKED ON AND OFF SEVERAL TIMES. I CONTACTED THE DEALERSHIP THAT DAY BUT WAS NOT ABLE TO GET AN APPOINTMENT RIGHT AWAY. FOUR DAYS AFTER THIS ALL STARTED I WAS DRIVING THE VEHICLE GOING ABOUT 40 MPH AND SLOWED DOWN TO ABOU…

Look up ODI 10694727 at NHTSA ↗

7624.5%
ODI 10889289 · 500 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

Look up ODI 10889289 at NHTSA ↗

10228.0%
ODI 11021358 · 750 mi

WE WERE SOLD A RUSTED BRAND NEW CAR BY HUFFINES JEEP DEALERSHIP IN LEWISVILLE, TX. WE IDENTIFIED THE RUST IN THE CAR WITHIN 3 WEEKS ( AND LESS THAN 700 MILES) AND TOOK IT BACK TO THE DEALERSHIP AND THEY DENIED HELPING US OUT AND REFUSED TO REPLACE THE CAR FOR US AND THE ONLY OPTION THEY PROVIDED US WAS " WE WILL FIX THE CAR AND YOU TAKE IT BACK" . WE HAVE ESCALATED THE CASE TO "FCA NORTH AMERICA" AND THEY ARE CURRENTLY INVESTIGATING THE CASE . HOWEVER WE ARE AFRAID THAT SINCE THE DEALERSHIPS HAVE A RAPO ESTABLISHED WITH THE COMPANY THEY MIGHT …

Look up ODI 11021358 at NHTSA ↗

12414.5%
ODI 11080759 · 300 mi

I DROVE THIS VEHICLE TO WORK AND PARKED IT IN A PARKING STRUCTURE AT 8:00 IN THE MORNING. BY 4:00 IN THE AFTERNOON, THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE SAT ALL DAY IN THE STRUCTURE. UNKNOWN AS TO WHY IT CAUGHT FIRE, BUT THE FIRE ORIGINATED SOMEWHERE IN THE ENGINE COMPARTMENT. I TOOK DELIVERY OF THIS VEHICLE 8 DAYS BEFORE THIS HAPPENED AND IT ONLY HAD APPROXIMATELY 300 MILES ON IT. *TT *JS *DT *JB

Look up ODI 11080759 at NHTSA ↗

6417.4%
ODI 11207964 · 9,700 mi

VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES OVER ABOUT 5 MINUTES BEFORE VEHICLE WOLD OPERATE NORMALLY AGAIN.

Look up ODI 11207964 at NHTSA ↗

5021.0%
ODI 11297610 · 350 mi

WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.

Look up ODI 11297610 at NHTSA ↗

6014.9%
ODI 11376781

MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

Look up ODI 11376781 at NHTSA ↗

4918.8%
ODI 11579080

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed …

Look up ODI 11579080 at NHTSA ↗

8321.5%
ODI 11503558 · 197 mi

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where the ECM was reset; however, while driving the failure recurred and the vehicle stalled. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 197.

Look up ODI 11503558 at NHTSA ↗

10342.6%
ODI 11573849

Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to start the Jeep. Gear shifter moving when vehicle is dead. Dealer is working on vehicle again and I have been without it for a total of approximately 24 days since I purchased in November 2023.

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2128.4%
ODI 11663539

I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…

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1463.6%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Power Train
996.0%
ODI 10445037 · 1,640 mi

PREPARING TO BACK FROM MY GARAGE, I STEPPED ON THE BRAKE AND PLACED THE SELECTOR IN REVERSE. DESPITE MY HOLDING FIRMLY ON THE BRAKE, THE JEEP GRAND CHEROKEE MOVED BACKWARDS AS IF SLIDING ON ICE. IT COLLIDED, AT A SLOW SPEED, WITH A CAR PARKED OPPOSITE ON THE DRIVEWAY. WHILE CONTINUING TO APPLY THE BRAKE, I MOVED THE SELECTOR INTO DRIVE IN ORDER TO PULL FORWARD AWAY FROM THE OTHER VEHICLE. THE JEEP LUNGED FORWARD WITH THE FRONT TIRES REMAINING STATIONARY AND SLIDING ALONG THE GROUND. THE VEHICLE CRASHED INTO THE STONE COLUMN BETWEEN THE TWO…

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536.6%
ODI 10513297 · 4,015 mi

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND SHOOK ABNORMALLY. THE CONTACT ALSO STATED THAT THE SERVICE FOUR-WHEEL DRIVE, ELECTRIC STABILITY CONTROL AND THE ELECTRONIC WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE PERFORMANCE CONTROL MODULE HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT …

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46819.7%
ODI 10520129 · 300 mi

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.

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34825.6%
ODI 10664189 · 174 mi

THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR

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7724.8%
ODI 10824042 · 2,900 mi

THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS

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8723.9%
ODI 10949989 · 300 mi

I STOPPED ON MY DRIVEWAY WHICH IS AT ABOUT A 20 DEGREE ANGLE. PLACED THE VEHICLE IN PARK AND LEFT THE ENGINE RUNNING. I DID NOT APPLY THE PARKING BRAKE. I EXITED THE VEHICLE IN ORDER TO CHANGE DRIVERS AND LEFT THE DOOR OPEN. THE VEHICLE STARTED TO ROLL BACKWARDS SLOWLY. I JUMPED IN AND HIT THE BRAKES. I CONFIRMED VEHICLE SHIFT SELECTOR WAS IN PARK. I REPEATED THE SAME THING THE NEXT DAY TO TEST THIS BUT OF COURSE I STAYED IN THE VEHICLE WITH THE DOOR SHUT AND THE SAME THING HAPPENED. I PULLED UP TO THE SAME SPOT, WITH THE ENGINE RUNNING AND PU…

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728.4%
ODI 11075571

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE …

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4612.5%
ODI 11184392 · 1,300 mi

ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTROL SHIFT IS EVEN WORSE THAN BEFORE. JERKY AND ALMOST DEAD DROP IN TRANSMISSION ON BRAND NEW VEHICLE IS HARD TO BELIEVE. LIKE TO SEE TSB REPORT. 20 PLUS YEARS AUTO MECHANIC MYSELF.DEALER DID EXPERIENCE THE TROUBLE I HAVE WITH VEHICLE. IN A ONE MILE ROA…

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3916.4%
ODI 11297610 · 350 mi

WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.

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5814.4%
ODI 11399189 · 119 mi

JUST GOT A BRAND NEW 2021 JEEP GRAND CHEROKEE LIMITED X FOR LEASE TWO DAYS LATER NOTICED THE TRANSMISSION IS STALLING ENGINE IS STALLING THERE IS NO POWER WHEN I HIT THE GAS THE CAR DOESN'T GO. IT HAPPENED IN MOTION ON THE STREET.

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3613.8%
ODI 11527849

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me…

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389.8%
ODI 11514584

1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce noise and vehicle will shift/skip-jump of the pavement. Safety hazard and can/will cause driver to loose control.

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2912.0%
ODI 11615231

I was driving at 65 mph on highway when warning screen came on ""Service Transmission Continue in D. Do not shift or turn engine off until you reach a desired location. You may not be able to shift again until serviced". Then warnings came up that each of the safety systems are disabled (lane assist, front collision, etc.). I was only a few miles from next. I slowed when exiting, car would not increase power when I tried to merge onto road, had to ride on shoulder to safe place to park. I put car in park, tried to shut it off, but it woul…

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1114.9%
ODI 11673278

I am unsure of what the complete issue is at this point. I have taken my car into two different dealerships multiple times and everybody keeps sending me back saying it’s running as it was designed. However, the things that’s experiencing it was not experiencing when I bought it, I would not have bought it And the list goes on. Has a random hesitation in the transmission. It revs way too high when shifting, it doesn’t downshift properly it doesn’t shift properly. There has been a groaning in the vehicle basically since day, one when downshiftin…

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836.4%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Unknown Or Other
1207.3%
ODI 10637749 · 30,000 mi

FUEL PUMP CONTINUES TO RUN AFTER CAR SHUT OFF. RESULT IS A DEAD BATTERY AND MY CAR IN THE SHOP. *TR

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587.2%
ODI 10598289 · 35,000 mi

IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …

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27111.4%
ODI 10507288 · 100 mi

WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. THIS IS A RECORDING OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=JU1LSZLIEFO. *TR

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19214.1%
ODI 10744217 · 3,000 mi

NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TURN OFF YOUR SECURITY SOFTWARE ON YOUR COMPUTER TO DOWN LOAD, AND THEN THE STEPS FOR UPLADING TO THE VHEICAL ARE INSANE.

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3110.0%
ODI 10881708

I PURCHASED A NEW JEEP CHEROKEE SUMMIT VIN # [XXX] , BE ADVISED THE CAR CANNOT BE REGISTERED, AND IS IN RECALL . THE DEALERSHIP STOPPED RETURNING PHONE CALLS ,AND CANNOT BE REACHED . I BELIEVE THERE IS SOME TYPE OF FRAUD ONGOING, IF THIS CANNOT BE RECTIFIED IMMEDIATELY , I AM LEFT WITH NO OTHER RECOURSE THAN TO NOTIFY THE POLICE , AND GET MY ATTORNEY'S INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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7620.9%
ODI 11016430 · 5,500 mi

I HAVE EXPERIENCED NUMEROUS INSTANCES OF THE VEHICLE REMAINING IN RUN MODE AFTER I PUSH THE STOP BUTTON TO SHUT IT DOWN. THIS ONLY OCCURS WHEN THE ESS (ENGINE STOP/START) IS ENABLED. MY INITIAL BELIEF WAS THAT THE ESS WAS RESTARTING THE VEHICLE. UPON FURTHER OBSERVATION, I NOW BELIEVE THAT THE VEHICLE IS IGNORING THE STOP BUTTON INPUT. I REALIZED THAT THIS IS A SAFETY ISSUE WHEN THE VEHICLE FAILED TO SHUT DOWN AT A GAS STATION AND I REFUELED WITH THE ENGINE RUNNING. I FAILED TO REALIZE THAT THE VEHICLE HAD NOT SHUT DOWN DUE TO EXCESSIVE N…

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26731.3%
ODI 11072268

DISPLAY DASH SCREEN SHUTS OFF AND ON APPX EVERY 30 SECONDS, REBOOTS, AND OVERHEATS, DRIVING OR STATIONARY.

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7720.9%
ODI 11185518

DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MINUTES. THIS IS SO AGAINST THE SAFETY BECAUSE THE MAIN CORE CONTROLLING UNIT OF THE CAR IS OF NO USE DUE TO THIS PROBLEM. THERE IS NO DEFINITE SOLUTION AND ANSWER BY THE DEALERSHIP, SERVICE BRANCH, UNCONNECT CUSTOMER CARE AND STAR TICKET SYSTEM. THE CA…

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6326.5%
ODI 11287558 · 500 mi

I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WITH ONLY 500 MILES DRIVEN, AND IT WAS EQUIPPED WITH A COMPLETE SAFETY PACKAGE THAT SHOULD HAVE AUTOMATICALLY STOPPED IT BEFORE AN IMPENDING IMPACT BUT IT DID NOT DO SO. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE AND IT FELT LIKE A NIGHTMARE.

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5513.6%
ODI 11395797 · 486 mi

I STOPPED ON A SLIGHT FORWARD FACING HILL, PUT THE CAR INTO P FOR PARK SO IT WAS STATIONARY, AND TURNED IT OFF. I GOT OUT, AND WALKED AROUND THE CAR TO OPEN THE BACK PASSENGER SIDE DOOR TO LET MY SON OUT. THEN AFTER ABOUT 1 MINUTE OF BEING PARKED CORRECTLY, THE CAR STARTED ROLLING FORWARD DOWN THE HILL ON ITS OWN (NOTE THAT THE WHEELS WERE TURNING SO THE CAR WAS NOT SLIDING). LUCKILY I GOT MY SON OUT, AND THEN THE CAR STOPPED ON ITS OWN AFTER ABOUT 30 YARDS (UNCLEAR IF IT STOPPED AS THE BRAKES ENGAGED AGAIN OR THE HILL WAS SOT ENOUGH THAT IT ST…

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3714.2%
ODI 11527537

From the time the vehicle is started, there is an approximate 15 second delay for the backup camera and rear cross traffic alert to display a live view when in reverse and the vehicle is in motion. I.E. putting the vehicle in reverse immediately after starting the engine will show a frozen, then 1-2 second delayed view of the actual image when in reverse. This problem happens any time the vehicle is started, and corrects after about 15 seconds, when finally an actual live view is displayed by the backup camera when in reverse.

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6316.3%
ODI 11503232

Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired.

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3012.4%
ODI 11569598

I bought this vehicle 2weeks ago and she drove it Iowa. The next morning when she went to drive it, the battery was totally dead. Technician at Jeep Dealership it’s a software problem and they could take out that chip of the Telematics box is causing battery drain.

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1418.9%
ODI 11661179

I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.

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29.1%
ODI 11747173

Odometer fraud: On [XXX], I purchased 2026 Jeep Grand Cherokee VIN [XXX] from Clay Cooley Dallas Dodge as "new." Federal Odometer Disclosure Statement and Retail Installment Contract stated 10 miles. Actual odometer at delivery: 124 miles after dealer disclosed dead battery replacement delayed delivery. No corrected Federal Odometer Disclosure Statement was provided as required by 49 USC 32705. Vehicle delivered was non-conforming to advertised characteristics: 1. Dealer digital showroom pictured 2026 Grand Cherokee with captain's chairs, 3r…

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Air Bags
422.6%
ODI 10519493 · 32,500 mi

ON JUNE 2 AFTER CLEANING THE CAR AT THE CAR WASH (MANUALLY) ON THE WAY BACK TO OUR HOME ALL THE LIGHTS OF THE DASHBOARD LIT UP FOR ALL SERVICES TO BE DONE AND THE WIPERS ACTIVATED BY THEMSELVES. THE SAFETY BELTS ARE NO LONGER WORKING AND THE LIGHTS OF THE CAR ARE NOT FUNCTIONAL. YOU DO NOT HAVE BLINKERS, SEAT BELTS OR BRAKE LIGHTS. THE RPM NEEDLE GOES UP AND DOWN RANDOMLY AND THE ENGINE CONTINUES TO REV UP AND DOWN. THE BRAKES FEEL AS IF THEY ARE NOT WORKING TO FULL STRENGTH, CAR WAS TURNED OFF AND RESTARTED TO SEE IF PROBLEM WITH DASHBOARD STI…

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334.1%
ODI 10575125 · 15,858 mi

TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT WAS DRIVING 25 MPH AND ANOTHER VEHICLE CRASHED INTO HER DRIVERS SIDE DOOR AT APPROXIMATELY 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SIDE DOOR WAS PUSHED IN AND THE REAR DRIVERS SIDE DOOR FELL OFF OF THE VEHICLE. THE VEHICLE WAS EQUIPPED WITH SIDE AIR BAGS. THE CONTACT WAS FORCED TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A REPRESENTATIVE WITH THE MANUFACTURER STATED THAT A REQUEST WOULD BE SUBMITTED TO A SPECIAL IN…

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2098.8%
ODI 10543590 · 6,000 mi

UPON STARTING MY 2014 JEEP GRAND CHEROKEE OVERLAND, ALL OF THE WARNING LIGHTS CAME ON AND REMAINED ON. THIS INCLUDED, BUT WAS NOT LIMITED TO: AIRBAGS, ELECTRONIC STABILITY CONTROL, ABS BRAKE SYSTEM,CHECK ENGINE LIGHT, AND OTHERS. THE MESSAGES IN THE DASHBOARD INFORMATION SCREEN INDICATED VARIOUS FAILURES AND THE NEED TO SERVICE IMMEDIATELY. THE REAR BACKUP CAMERA ALSO BECAME NON FUNCTIONING. AFTER SHUTTING DOWN THE VEHICLE, WAITING SEVERAL MINUTES AND THEN RESTARTING, THE PROBLEMS CONTINUED. OUT OF SAFETY CONCERNS, I CALLED THE NEAREST JEEP DE…

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1037.6%
ODI 10733158 · 9,500 mi

TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE SHIFTED INTO DRIVE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE CRASHED INTO A METAL POST AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,500.

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113.5%
ODI 10839068 · 2,200 mi

TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN AREA AND CAUSED A SEVERE BURNING SENSATION TO THE SKIN. THE CONTACT ALSO SUSTAINED BRUISING TO THE RIGHT BREAST FROM THE SEAT BELT WEBBING. IN ADDITION, THE ENTIRE ABDOMEN AREA BECAME SWOLLEN AND THE RIGHT LOWER SIDE WAS MORE SEVERELY SWOLLEN. THE CON…

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154.1%
ODI 11120565 · 34,010 mi

TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD …

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242.8%
ODI 11144724 · 195 mi

I WAS TRAVELING SOUTH ON CAMBRIDGE RD. AS I WAS APPROACHING A SHOPPING PLAZA, A VEHICLE WAS ATTEMPTING TO EXIT THE PARKING LOT OF THE PLAZA ALSO HEADING SOUTH. AS THE VEHICLE WAS ATTEMPTING TO MAKE THE LEFT HAND TURN, IT PULLED IN FRONT OF MY CAR, DRIVING ME OFF THE ROAD. I HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING THAT CAR, AND WHEN I DID I CRASHED INTO AN ELECTRICAL POLE, DESTROYING THE ENTIRE FRONT END AND TOTALING THE CAR. THE AIRBAGS DID NOT DEPLOY AND THIS IS WHY I'M FILING THIS REPORT.

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184.9%
ODI 11271404 · 10,500 mi

VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED.

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177.1%
ODI 11315434 · 2,643 mi

I WAS INVOLVED IN A HEAD ON COLLISION WITH A SNOW PLOW MOUNTED TO A FORD F-250 WHERE SIGNIFICANT FRONT END DAMAGE WAS DONE TO THE VEHICLE, AND THE AIRBAGS DIDN'T DEPLOY. THERE'S NO WAY POSSIBLE THESE AIRBAGS SHOULD HAVE NOT BEEN DEPLOYED.

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194.7%
ODI 11440372

This vehicle has been involved in two significant front end accidents and a rear end accident and the airbags have failed to deploy on impact during all three accidents. Direct damage occurred to the bumpers of the vehicles during all three incidents as well.

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83.1%
ODI 11649045 · 30,000 mi

The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while his stepdaughter was driving at 40 MPH during rainy conditions, the railroad track poles were lowered. The contact's daughter crashed the front of the vehicle into the railroad poles. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. The vehicle came to a stop when the railroad poles landed in the middle of the vehicle. There was property damage to the railroad poles. A police report was filed. The contact and the passe…

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102.6%
ODI 11508093

I was in a head on collision with another car. None of my airbags deployed. The fire department and police department were concerned and shocked that they did not deploy. They cut the wiring to the battery for fear it would deploy late and I was injured in the car with a firefighter holding my neck. My car was a total loss.

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10.4%
ODI 11595716

Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while we are sitting absolutely still at stop lights & that we are traveling at a variety of speeds including 0 mph while keeping up with traffic on the interstate. Tachometer does not function. The rpm gauge fluctuates wildly while idling and while the vehicle is in motion. Gear Display does…

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56.8%
ODI 11731282

Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took out almost my entire front driver side. No air bags Went off, accident happened @5:55am jeep app says “air bag failure” @ 6:08am

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00.0%

No examples available for this selection.

Service Brakes
27716.9%
ODI 10469611 · 1,000 mi

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

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14117.6%
ODI 10497839 · 1,500 mi

ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…

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25210.6%
ODI 10533524 · 3,500 mi

HUGE ISSUE ? FIVE TIMES NOW, AS I'M DRIVING DOWN THE ROAD, THE DASHBOARD HAS LIT UP "BRAKE" IN RED AND THE VEHICLE WILL START BRAKING FOR NO REASON. I WILL NOT HAVE THE CRUISE CONTROL ON AND TWO OF THE FOUR TIMES, THERE WERE NO CARS AROUND ME. THIS WOULD SEEM TO BE A HUGE SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS ON THE ROAD. THIS VEHICLE HAD LESS THAN 3500 MILES ON IT WHEN THE FIRST OCCURRENCE HAPPENED. *TR

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392.9%
ODI 10706564 · 2,500 mi

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR

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227.1%
ODI 10861464 · 724 mi

THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)

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298.0%
ODI 10958797 · 25 mi

18 DAYS AFTER PURCHASING MY GRAND CHEROKEE THE CAR SUDDENLY FELT LIKE IT WAS DRAGGING SOMETHING AND HAVING A DIFFICULT TIME MOVING. IT FELT LIKE THE EMERGENCY BRAKE WAS ON, BUT THE WAS NOT LIGHT INDICATOR. WHEN WE PULLED OVER THE WHEELS WERE RED HOT AND WHEN WE DROPPED WATER ON IT TO SEE HOW HOT IT WAS THE WATER SIZZLED. WE ENGAGED AND THEN DISENGAGED THE PARKING BRAKE JUST TO MAKE SURE IT WASN'T ON FOR SOME REASON. WE HAD THE CAR PUT ON A FLATBED AND TAKEN TO THE DEALERSHIP. A WEEK LATER THEY SAID IT WAS FIXED, WE PICKED IT UP DROVE IT T…

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293.4%
ODI 11079986 · 2,400 mi

DRIVING THE AUTO AND APPLIED THE BRAKES AT A RED LIGHT AND THE BRAKES ONLY PARTIALLY ENGAGED AND THE AUTO WENT THROUGH THE RED LIGHT. DROVE UP TO THE NEXT LIGHT AS THE CAR WAS JUST ABOUT TO STOP IT ACCELERATED FORWARD INTO THE TRUCK IN FRONT OF ME. THERE IS A SAFETY FEATURE CALLED "FORWARD COLLISION WARNING" WHICH SHOULD APPLY THE BRAKES AND DID NOT WORK (INSTEAD OF BRAKING WITH THE JEEP SAFETY FEATURE THE AUTO ACCELERATED). THE DEALER REPAIRED THE DAMAGE PAID BY MY INSURANCE COMPANY BUT COULD NOT TELL ME WHY THIS HAPPENED OR PROVIDE ASSURANCE…

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4913.3%
ODI 11204418 · 23,000 mi

TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO BAYSIDE CHRYSLER JEEP DODGE (212-19 NORTHERN BOULEVARD, BAYSIDE, NEW YORK 11361, [phone removed]) WHERE IT WAS DETERMINED THAT THE BRAKES PERFORMED NORMALLY AND NO FAILURE WAS FOUND. THE MANUFAC…

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135.5%
ODI 11287558 · 500 mi

I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WITH ONLY 500 MILES DRIVEN, AND IT WAS EQUIPPED WITH A COMPLETE SAFETY PACKAGE THAT SHOULD HAVE AUTOMATICALLY STOPPED IT BEFORE AN IMPENDING IMPACT BUT IT DID NOT DO SO. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE AND IT FELT LIKE A NIGHTMARE.

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286.9%
ODI 11395797 · 486 mi

I STOPPED ON A SLIGHT FORWARD FACING HILL, PUT THE CAR INTO P FOR PARK SO IT WAS STATIONARY, AND TURNED IT OFF. I GOT OUT, AND WALKED AROUND THE CAR TO OPEN THE BACK PASSENGER SIDE DOOR TO LET MY SON OUT. THEN AFTER ABOUT 1 MINUTE OF BEING PARKED CORRECTLY, THE CAR STARTED ROLLING FORWARD DOWN THE HILL ON ITS OWN (NOTE THAT THE WHEELS WERE TURNING SO THE CAR WAS NOT SLIDING). LUCKILY I GOT MY SON OUT, AND THEN THE CAR STOPPED ON ITS OWN AFTER ABOUT 30 YARDS (UNCLEAR IF IT STOPPED AS THE BRAKES ENGAGED AGAIN OR THE HILL WAS SOT ENOUGH THAT IT ST…

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135.0%
ODI 11528096

Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an ap…

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225.7%
ODI 11519297

On four separate incidences, the automatic emergency brake engaged while driving the vehicle at speeds in excess of 30 mph. There was no warning or reason for the emergency brake to engage. This resulted in the car needing to be towed to the dealer on two occasions as the vehicle froze and was not drivable. The dealer states they are unable to diagnose the problem or fix it as there are no codes that populate during the diagnostic session. This is an obvious safety hazard as this is a family vehicle with two small children in the rear seats.

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177.0%
ODI 11595716

Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while we are sitting absolutely still at stop lights & that we are traveling at a variety of speeds including 0 mph while keeping up with traffic on the interstate. Tachometer does not function. The rpm gauge fluctuates wildly while idling and while the vehicle is in motion. Gear Display does…

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68.1%
ODI 11654077

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watc…

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14.5%
ODI 11747221

I purchased a new 2026 Jeep Grand Cherokee on May 9, 2026. On June 4, 2026, less than one month after purchase, the vehicle experienced a sudden brake system failure while I was driving. The brake pedal became hard and unresponsive, the ABS warning lights illuminated, and the vehicle had very limited stopping power. Fortunately, I was able to safely drive the vehicle to the dealership without an accident or injuries. The dealership diagnosed the problem as a failed brake booster (part # 68734134AB) requiring replacement. However, the replaceme…

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Fuel/Propulsion System
21613.1%
ODI 10467069 · 1,535 mi

I STARTED THE ENGINE OF MY 2012 JEEP AND AS SOON I BEGAN TRAVELING WITH THE JEEP FLUIDS POURED FROM THE MIDDLE OF THE ENGINE. I DID NOT NOTICE THIS UNTIL I STOPPED THE VEHICLE AFTER DRIVING 10 MINUTES. THE COMPUTER DID NOT SHOW ANY SIGNS OF AN ERROR OR ENGINE TROUBLE. WHEN I STOPPED THE VEHICLE AND LOOKED UNDER THE FRONT OF THE CAR I SAW A STEADY STREAM OF ORANGE LIQUID POURING FROM THE MIDDLE OF THE ENGINE. THIS FLUID WAS ENGINE COOLANT. I IMMEDIATELY HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER SERVICE STATION. MY JEEP HAS BEEN WITH THE SERVICE…

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10312.8%
ODI 10610767 · 18,000 mi

I WAS DRIVING HOME FROM A SKI WEEKEND IN UPSTATE NY IN JANUARY AND TRAVELING ON THE INTERSTATE AT APPROXIMATELY 65MPH, THE TEMPERATURE OUTSIDE WAS BELOW FREEZING AND I WENT TO APPLY THE BRAKES TO SLOW DOWN FOR UPCOMING TRAFFIC AND THE PEDAL WAS HARD AND THE BRAKES DID NOT ENGAGE, I PUMPED THE PEDAL AND REMAINED CALM AND HOPED THAT THE POWER WOULD COME BACK TO THE PEDAL AND LUCKILY IT DID AFTER A 3 PUMPS TO THE PEDAL AND TOOK ABOUT 5 SECONDS. WE AVOIDED A NEAR FATAL COLLISION IF IT WASN'T FOR MY QUICK THINKING AND REMAINING CALM. I BROUGHT THE …

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1235.2%
ODI 10511545 · 810 mi

THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDA…

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745.4%
ODI 10711898 · 33,000 mi

THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL GAUGE DROPS BELOW 3/4 FULL AND THEN SHUTS OFF WHEN THE FULL GAUGE READS 1/4 FULL. THE PROBLEM IS THAT WHEN THE LIGHT COMES ON IT DISABLES THE REMOTE START FUNCTION WHICH IS SORELY MISSED IN NEW ENGLAND WINTERS. THIS HAVE HAPPENED AT LEAST 10 TIMES THIS WINTER IF NOT MORE AND THE DEALER COULD NOT HELP. *TR

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289.0%
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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318.5%
ODI 10990771

THE VEHICLE DOESN'T SHIFT GEARS PROPERLY WHEN MOVING. IT MOSTLY HAPPENS ON A REGULAR STREETS IN DAY-TO-DAY DRIVING I'VE NOT NOTICED IT AT HIGHER SPEEDS. THE RPMS GO UP REALLY REALLY HIGH AND YESTERDAY WHEN I WAS GETTING ONTO A SMALLER HIGHWAY FROM A MAIN HIGHWAY IT'S SLID INTO ALMOST A NEUTRAL STATE, IT DIDN'T STALL BUT DIDN'T ACCELERATE EITHER ON THE TURN COMING OFF LIGHT . THIS IS HAPPENS FREQUENTLY SINCE I GOT THE CAR IN FEBRUARY AND I BROUGHT IT TO THE DEALER A FEW WEEKS AGO AND THEY SAID THEY UPDATED SOME KIND OF SOFTWARE. IT HASN'…

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445.2%
ODI 11075571

I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE …

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71.9%
ODI 11466467

My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried …

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177.1%
ODI 11329112 · 88 mi

LEASED MY GRAND CHEROKEE 2020. DROVE THE CAR TWICE. IT WASN'T EVEN 24 HRS SINCE I HAD THE CAR, MY CAR BROKE DOWN THE 2ND TIME I DROVE IT (ON A FRIDAY). I WAS WAITING ON LINE FOR MY SONS GRADUATION. IT WAS A DRIVE THROUGH GRADUATION BECAUSE OF COVID-19. I WAS THE 1ST ON LINE AND HAD 50 CARS BEHIND ME. WHEN I WAS ASKED TO PROCEED MY GEAR DIDN'T SHIFT. I TURNED THE CAR OFF AND TRIED RESTARTING IT AND IT DIDN'T START. HAD TO GET THE CAR TOWED TO A DEALER. I WAS TOLD ID HAVE TO WAIT TILL MONDAY. CALLED JEEP TO COMPLAIN. I ASKED FOR A LOANER AND WAS …

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389.4%
ODI 11376781

MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

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4015.3%
ODI 11657607

Once a week or so, the vehicle will experience motive power loss while driving. Typically, it's for 3 or 4 seconds and is accompanied by a blinking red "Service Hybrid Electric Vehicle System" warning light on the dashboard. This is very dangerous because for those 3 or 4 seconds, the vehicle will not accelerate/maintain speed. I've had the vehicle at the dealership for the same reason multiple times. The dealership has tried to identify the root cause but so far has not been successful.

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5213.5%
ODI 11535615

Brand new car purchased on July 12, 2023, with 84 miles. In 19 days the car has been in service for 3 days to date, left stranded with all the listed issues. 1.Navigation screen randomly goes blank/black while driving 2.Audio Bluetooth connection randomly not allowing me to hear or be heard by caller 3.Rear AC system is not blowing air, even when front AC is set to lowest setting 4.Cell wireless charging blue light, but there is no actual charging happening 5.USB plugin not actually charging 6.Driver Assist lanes disappearing 7.Auto Drive s…

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4217.4%
ODI 11562944

Fuel gauge does not display accurate fuel amount. Gauge is stuck in 3/4 full tank hereby misleading how much fuel is in vehicle. This is on a brand new delivered jeep. Risk of running out of fuel with no warning whatsoever.

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1216.2%
ODI 11663539

I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the battery has mile range) or it will switch to the engine. As the light turned green and i pushed the pedal to move forward, my car began to move forward using the EV battery but when the car attempted to switch to the engine, it tripped and my car would n…

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313.6%
ODI 11722714

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

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Seats
120.7%
ODI 10934087 · 15,000 mi

CREAKING SOUND FROM PASSENGER'S SEAT WHEN TURNING WITH AND WITHOUT THE SEAT BEING OCCUPIED. DEALERS DO NOT KNOW HOW TO FIX IT. THEY SAID IT WAS A MANUFACTURER DEFECT.

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556.9%
ODI 10865208 · 50,000 mi

MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES THROWING MY HEAD AND BODY FORWARD. I WAS THE DRIVER. BACK END OF CARWAS HIT SO HARD IT WAS PUSHED UNDER THE CAR. ACCIDENT WAS ON 5/20/15

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31613.3%
ODI 10536881 · 1,700 mi

I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO FIX THE SEAT ARE NOT AVAILABLE. I HAVE BEEN GIVEN NO APPROXIMATE DATE OF HAVING THE SEAT FIXED AND AM WITHOUT A CAR INDEFINITELY. I HAVE ALSO BEEN TOLD THAT MANY OTHER S ARE WAITING FOR THIS PART, AT LEAST 57 CASES OF SPECIAL ORDER, LEADING ME TO BE…

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28921.3%
ODI 10875784 · 11,000 mi

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). ON SEVERAL OCCASIONS, THE FRONT DRIVER SEAT READJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THE SEAT ADJUSTMENT WARNING INDICATOR ILLUMINATED ONLY WHEN THE VEHICLE WAS IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAI…

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82.6%
ODI 11217702 · 38,000 mi

PASSENGER SEATS HEAD REST BROKE RANDOMLY AND POPPED OUT.

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184.9%
ODI 11019825 · 5,500 mi

THE VEHICLE MEMORY SYSTEM IS NOT WORKING AT ALL, WE BOUGHT IN 12/2016 AND SOMEWHERE IN 6/2017 IT STOPPED WORKING, IF YOU KNOW ANYTHING ABOUT CARS THE MEMORY SYSTEM CONTROLS MANY ASPECTS OF THE VEHICLE THAT DO NOT HAVE ANYTHING TO DO WITH THE SEAT, STEERING WHEEL, MIORROR'S, AND RDS, IT ALSO CONTROLS ENGINE FUNCTIONS AND SAFETY SYSTEMS, AIR BAGS, SEATBELTS, BRAKES., WHY THE VEHICLE LEARNS YOUR DRIVING HABITS AND WHEN YOU USE DIFFERENT SETTINGS FOR DIFFERENT DRIVERS, NOW IT HAS CONTROL OVER YOUR VEHICLE AND DRIVING HABITS OR ANOTHER DRIVERS HABIT…

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404.7%
ODI 11255458 · 6,747 mi

POWER DRIVER SEAT ADJUSTS FORWARD WHILE I AM IN MOTION. DANGEROUS DRIVING CONDITION OCCURS WHEN I AM CRAMMED UP AGAINST THE STEERING WHEEL. AT DEALERSHIP X 2 WITH NO RESOLUTION. THEY CLAIM TO HAVE PERFORMED A MEMORY AND SOFTWARE RESET.

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82.2%
ODI 11348743 · 12,000 mi

THE LOWER LEATHER DRIVER'S SEAT HAS LOST IT'S BOLSTERING WITHIN ONE YEAR OF PURCHASE. THIS CAUSES THE DRIVER TO LOOSE LOWER SEAT SUPPORT WHICH ALLOWS THE SEATED DRIVER TO LEAN AGAINST THE DOOR WHILE DRIVING.

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10.4%
ODI 11760394

The copilot seat headrest violently detached from the base

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41.0%
ODI 11436594

While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times,. Front passenger seat not align properly

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103.8%
ODI 11579080

The brake force will jump suddenly and fall back when the brake pedal is even maintained at a constant level while the vehicle is being braked to a stop or decelerating. This malfunctioning will lead to imprecise control of the distance to the front vehicle. Engine Wobbling when it is fully stopped with "D" gear engaged, especially when the transmission temperature comes up after a few hours of driving. It can be clearly felt that the entire vehicle is bouncing with the engine. Engine misfires when crawling after a cold start. Engine speed …

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51.3%
ODI 11538922

the program saving seat are never the same. it seems to be the random positions and constant adjusting of the seats . I took it to the dealer and they performed a re programming per a service bulletin. It didn't help. Took it back today and they can't find anything wrong with it. No codes and they confirmed the previous programming took and is up to date.

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31.2%
ODI 11712415

The vehicle is a leased 2024 Jeep Grand Cherokee that was taken out of service due to two manufacturer safety recalls. The dealership retained possession of the vehicle for approximately eight (8) days to complete recall-related repairs. During this period, the vehicle was not safe to operate and no loaner vehicle or alternate transportation was provided. The dealership instructed us to obtain a rental vehicle, stating verbally that it would be covered. Relying on this instruction, we incurred rental and transportation expenses. After returni…

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11.4%
ODI 11706933

Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train5,393–45,791 mi31,678 mi55
ODI 10824042 · 2,900 mi

THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS

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ODI 10855417 · 800 mi

TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT …

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ODI 10859872 · 535 mi

NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE O…

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Engine14,850–50,250 mi35,450 mi46
ODI 10889289 · 500 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

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ODI 10919662 · 11,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. AS THE CONTACT SHIFTED INTO THE DRIVE POSITION, THE ENGINE REVVED AND ACCELERATED UNCONTROLLABLY. THE CONTACT WAS NOT ABLE TO CONTROL THE VEHICLE AND CRASHED INTO A BUILDING. THE SIDE AIR BAGS ON THE FRONT DRIVER'S SIDE DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

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ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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Electrical System13,875–54,000 mi33,570 mi36
ODI 10872738 · 3,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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ODI 10899517 · 2,400 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE SUDDENLY STARTED WITHOUT THE STARTER KEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.

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ODI 10914482 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH ON A TWO LANE ROAD, THE VEHICLE WAS UNABLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE VEERED TO THE RIGHT OR LEFT ACROSS THE TWO LANE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED TO PERFORM THAT WAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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Unknown Or Other22,250–43,141 mi35,500 mi14
ODI 10888868 · 1,715 mi

THE WIDE SCREEN RADIO IS NOT SECURE ENOUGH TO PREVENT THIEF. THIEVES BREAK OUT LEFT PASSENGER REAR DOOR WINDOW, CLIMB IN AND IN TWO MINUTES STEAL THE RADIO. MORE SECURITY NEEDS TO BE IN PLACE ON THI RADIO.

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ODI 10954025 · 300 mi

WHILE DRIVING AT NORMAL HIGHWAY AND ROADWAY SPEEDS, WITH THE WINDOWS IN THE UP POSITION, THE AIR VENTS INSIDE MY VEHICLE DO NOT EMIT NATURAL AIR FLOW FROM THE FRONT OF THE VEHICLE. THE INSIDE OF VEH-1 BEGINS TO BECOME STUFFY AND THERE IS NO WAY FOR THE DRIVER OF VEH-1 TO GET AIR UNLESS THE DRIVER TURNS ON CONTROLLED AIR BY FAN. THIS ISSUE HAS BEEN BROUGHT TO JEEP OF BERKELEY AND THE ISSUE HAS NOT BEEN REMEDIED. VEH-1'S VENTILATION SYSTEM IS RESPONSIBLE FOR PUSHING AIR INTO THE CABIN OF THE CAR. THIS IS NOT OCCURRING. I HAVE NOT RECEIVED ANY…

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ODI 11052167 · 8,565 mi

THIS VEHICLE HAS A START/STOP "FEATURE" THAT SHUTS THE ENGINE OFF WHEN STOPPING AT A STOP LIGHT AND RESTARTS WHEN FOOT TAKEN OFF BRAKE. IT HAS A DELAY OF A COUPLE OF SECONDS TO RESTART THE ENGINE, DURING WHICH TIME THE VEHICLE CANNOT BE DRIVEN. THE SYSTEM CAN BE TURNED OFF WITH A SWITCH IN THE VEHICLE, BUT IT HAS TO BE DONE EVERY TIME THE CAR IS STARTED - IF THE DRIVER REMEMBERS. THE SYSTEM IS WORKING CORRECTLY, HOWEVER I HAVE ALMOST BEEN REAR-ENDED SEVERAL TIME BECAUSE THE SYSTEM IS SLOW TO REACT. IT IS A MAJOR ISSUE IF YOU ARE IN AN INTERS…

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Fuel/Propulsion System12,975–56,875 mi35,250 mi12
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

Look up ODI 10938837 at NHTSA ↗

ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

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ODI 10984386 · 6,000 mi

ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERING AN INTERSECTION AFTER SIGNAL LIGHT TURNED GREEN. IN BOTH CASES THE LOSS OF POWER SELF CORRECTED AFTER ABOUT 10 SECONDS. THE VEHICLE HAS APPROXIMATELY 6000 MILES ON IT, AND I AM THE ORIGINAL OWNER. ...UPDATED 09/14/17 *BF *CN

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Service Brakes5,460–34,500 mi10,320 mi12
ODI 10861464 · 724 mi

THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)

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ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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ODI 10876115 · 7,039 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MADE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CALIPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND 16V168000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE AP…

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Vehicle Speed Control4,051–41,250 mi25,000 mi19
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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ODI 10884862 · 650 mi

THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURING THE TRIP THROUGH THE TUNNEL. ONCE PULLED OVER, IT WAS DISCOVERED THAT THE ENGINE WAS ON, BUT DID NOT RESPOND TO THE PEDAL. TURNING OFF AND RESTARTING THE VEHICLE ALLOWED THE PEDAL TO FUNCTION AGAIN. THIS WAS PURCHASED BRAND NEW ONLY TWO AND HALF WEEKS PRIOR. THIS VEHICLE WAS BROUGHT TO…

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ODI 10889223 · 1,100 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

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Steering5,600–40,123 mi20,000 mi11
ODI 10914482 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH ON A TWO LANE ROAD, THE VEHICLE WAS UNABLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE VEERED TO THE RIGHT OR LEFT ACROSS THE TWO LANE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED TO PERFORM THAT WAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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ODI 10937585 · 6,200 mi

WHILE DRIVING TO NASHVILLE, TN WE WERE DRIVING BETWEEN 65 - 73 MPH WITH SPEED CONTROL AND HIT SLOWER TRAFFIC IT FELT LIKE THE VEHICLE LOST POWER STEERING. THE STEERING WAS HARD TO HANDLE ON THE JEEP. IT WOULD PULL EITHER LEFT OR RIGHT AND WOULDN'T SEEM TO GO STRAIGHT. WE COULD STOP THE VEHICLE AND TURN IT OFF AND THE STEERING WOULD BE FINE AGAIN FOR A WHILE. I TOOK MY JEEP BACK TO THE DEALER ON DECEMBER 2, 2016 AND AS OF TODAY DECEMBER 27, 2016 THEY STILL HAVE IT. I DON'T KNOW IF IT IS THE POWER STEERING OR THE LIFT SUSPENSION BUT IT MOST …

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ODI 10970599 · 4,000 mi

WHILE DRIVING ON A CITY STREET AND TURNING LEFT, THE POWER STEERING WENT OUT AND IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TURNED OFF FOR A SHORT TIME; WHEN IT WAS RESTARTED, THE PROBLEM WAS GONE. ABOUT 30 MINUTES LATER THE CAR WAS RESTARTED AND DRIVEN APPROX. 1/4 MILE WHEN THE STEERING WENT OUT AGAIN WHILE MAKING A RIGHT TURN ON A CIT STREET.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11622191

On October 26, 2024, I stopped at a gas station to pick up a few items, turning my vehicle off before going inside. When I returned about five minutes later, the vehicle wouldn’t start. The fuel pump module wasn’t supplying fuel to the high-pressure pump. Since it wouldn’t start, I left it at the station overnight. The next afternoon, after about an hour of attempts, the fuel pump module finally engaged, and the vehicle started, running normally. This issue had actually occurred once before, about a year ago, while I was pulling out into traff…

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2024-112None
ODI 11623807

The DPF exhaust flange bolts broke, causing exhaust gasses to leak from joint into cabin. Known issue with eco diesel vehicles.

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ODI 11623810

NHTSA Recall Number22V-406 I've been on the waiting list for many many months. Manufacturer doesn't have parts. Dealership doesn't know if parts will ever be available.

Look up ODI 11623810 at NHTSA ↗

2024-122None
ODI 11630025

Passive head rest deployed while sitting idle in drivers seat! Slamming into the side of my head! Causing a mild concussion! Took it into dealership and they replaced saying it didn’t have a recall! That only replaced if it failed! We wanted to have passenger side replaced also!

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ODI 11632300

Vehicle will stall while driving. Has happened 15+ times when trying to accelerate from a stop light, twice while driving at 45+ mph. Engine will stall and the dash will say "Shift to park to continue driving." Vehicle must be shifted in to park, and then the start button must be pressed to restart the engine and continue driving.

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2025-012None
ODI 11634517

The 2011-2021 Jeep WK2 Grand Cherokees all have a safety issue when driven in colder climates in snowy, or icy conditions. Where the wipers are parked on the windshield is below the level of the dashboard, so any heat that is produced by the windshield defroster does not warm the glass where the wipers are parked. This leads to the wipers freezing to the windshield, and cannot be operated to clear the windshield. I don't know why this hasn't been a recall issue in the past, as it effects every WK2 in those years. The solution would be to re…

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ODI 11636120

During a routine trip, in a suburban area, on a cold winter morning my 2016 Jeep Grand Cherokee Laredo was running rough and losing power as soon as I started it. The engine light came on and we immediately stopped driving and had it towed for repairs. The Dealer diagnosed the problem by observing that the front of the engine rose up when the gas pedal was pressed, and the engine was loose. We are concerned this failure could have resulted in engine falling out of the car, which could have caused a catastrophic accident, fire from the loss of …

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2025-021None
ODI 11642590 · 111,000 mi

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was idling, or at a complete stop, the vehicle was shuddering with the check engine warning light illuminated on the instrument panel. The contact used a code reader and retrieved a DTC for a stuck intake valve in the high lift position. The manufacturer was notified of the failure and referred the contact to a local dealer to have the vehicle diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 111,000.

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2025-031None
ODI 11647516

Tires: Pirelli 285/40R22. Tires failed: Front passenger + Both -Driver/Passenger tires. Failures did not occur concurrently. I am writing to report significant issues with the Pirelli tires on my vehicle, raising serious safety concerns. (Usage, two tires - 11 months / 1 tire - 4 months) Firstly, the front passenger tire has developed noticeable bumps on the sidewall near the rim. Notably, these tires have never encountered foreign objects or rough terrain that could have caused this damage. The bulges indicate potential internal damage, comp…

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2025-041None
ODI 11654598

From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar RECALLS on the SAME EXACT JEEP. Make model and year.

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2025-052None
ODI 11661381 · 61,000 mi

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the message "Shift into Park" was displayed. The contact stated that moments later the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact indicated that approximately 30,000 miles later the same message was displayed, and the vehicle stalled and was towed to the dealer. The dealer diagnosed that the …

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ODI 11663646

The gear selector assembly (shifter indicator) failed in accordance with current recall S28 for 2016 Jeep Grand Cherokees. The lights stopped illuminating suggesting corruption/inability to flash repair and the "Service Shifter" warning message appeared on the dash. The dealer indicated the vehicle is immediately unsafe for operation stating that the PRNDM indicator operates important features beyond just illumination of the PRNDM display such as driving signals, lights including reverse lights, backup camera, etc and that the vehicle is not cu…

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2025-061None
ODI 11666291

Passenger front seat headrest deployed while parked, no collision or accident, was parked in my driveway.

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2025-072None
ODI 11670894 · 155,347 mi

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while in park(Park) and attempting to shift to drive(D), the transmission failed to shift to the desired position. The check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve DTC: P1DB8 and P1DB8-00. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,347.

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ODI 11672649

Transmission will "buck" unexpectedly when slowing to a stop. This causes a violent and unpredictable lunge forward. This has been reported and inspected by the dealer multiple times with the assessment just being "that's an 8 speed transmission for ya". There is no warning of it happening, nor is an event stored within the vehicle ECU.

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2025-080None

No examples available for this selection.

2025-091None
ODI 11690622

Car not going out of park. Seems to be stuck in gear. Code P1DAB

Look up ODI 11690622 at NHTSA ↗

2025-101None
ODI 11691025

I was stuck in traffic as a result of a road being closed while they cleared another incident. Creeping along, the Jeep with it's engine pause shutting down until I removed my foot off the gas and then engaging so I could move forward a foot or two. Keeping in mind this feature has been throwing errors and I've taken it to the shop twice in the last 6 months with no results, and another appointment scheduled within a few days of the accident. Car in front of me moved forward, I took my foot off the gas, and the self start struggled, and then…

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2025-112None
ODI 11697234

Oil filler neck leaking and possible due to a blown motor

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ODI 11697449

This 2016 Jeep Grand Cherokee was hit in the left front by a vehicle that failed to stop at a stop sign. It also spun and was impacted on the left rear as well. All airbags but the driver’s side curtain airbag deployed. The driver hit their head on the seat belt pillar on the driver’s side. I have contacted Jeep but they have not responded to me in over a week. Injury to the driver’s head would have been less traumatic if this airbag had deployed.

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2025-123None
ODI 11703569

Headlights will completely go out at night just at random, sometimes it's only one and sometimes it both completely. Yet the High beams and fog lights will work when activated even when the regular lights will not. Has been an ongoing issue for a while now, and upon talking to other Jeep Grand Cherokee owners of around the same year model they complain that there's do it randomly as well, and I've seen a lot of forums talking about this issue.

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ODI 11706041

When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.

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ODI 11706376

The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this vehicle. This jeep is currently at an authorized dealer and has been diagnosed. There were absolutely NO warning signs whatsoever to indicate that th…

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2026-013None
ODI 11711831

265/50R20 Cooper Evolution H/T, all 4 tires have cracks all the way around each tire, possibly sidewall defects. Tires were purchased new from Bob’s tire in Attalla, Alabama.

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ODI 11713239

While driving then it just shuts off

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ODI 11713695 · 129,045 mi

The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The owner had taken the vehicle to a local dealer to be diagnosed. The dealer retrieved DTC: P0303 (Misfire in Cylinder #3). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 129,045.

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2026-023None
ODI 11716970 · 151,755 mi

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(N) and shifted back to drive(D), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,755.

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ODI 11718374

Received a warning light and vehicle decelerated with a loss of power. After researching the issue it was determined that it was the crankshaft sensor that had become delaminated. Of which there is a current recall that would not be honored by FCA

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ODI 11720847

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which FCA stated the repair was not covered by the recall issued against the vehicle.

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2026-033None
ODI 11722187 · 256,000 mi

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 60 MPH, the vehicle suddenly jolted, lost power, and went into LIMP Mode, almost causing a rear-end crash. The message "Service Electronic Throttle Control" was displayed. The vehicle was pulled over to the shoulder and inspected, but no cause was immediately determined. The vehicle was driven to the residence in LIMP Mode. The vehicle was taken to an independent mechanic, where codes associated with the crankshaft position sensor and intake manifol…

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ODI 11726116

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and r…

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ODI 11728175

Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing other than the smell of burning brakes, or smoke coming from the wheel.

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2026-041None
ODI 11734028

Abs module malfunctioned and caught on fire

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-073None
ODI 11748064

#2 cylinder misfire code P0302. A known problem with this engine. A compression test reveals a common defect with this engine

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ODI 11749332 · 190,370 mi

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the front driver seat head restraint deployed inadvertently and struck the contact in the neck, causing the contact to swerve off the road. The contact sustained a sore neck; however, medical attention was not provided. No warning lights illuminated. A local dealer was contacted and scheduled a service appointment. The dealer informed the contact that the failure was covered under an extended warranty. The vehicle was not diagnosed or repaired. The man…

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ODI 11753581 · 125,000 mi

The contact's daughter owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle was repaired under previous ownership under NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling); however, the recall repair failed to prevent a recall-related failure 15,000 miles later. The contact stated that while driving at various speeds, there was an abnormal coolant odor entering the cabin of the vehicle. The contact stated that upon further inspection, there was coolant leaking onto the floor. The vehicle was taken to a local dealer and …

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2026-080None

No examples available for this selection.

2026-09 (partial)2None
ODI 11765494

While attempting to remove a child's car seat situated in the rear left passenger seat of the jeep, the release latch failed to allow the seat belt to be released. We had to use a pry bar to physically pry the seat belt rearward in the seat, damaging the seat belt latch before the mechanism finally released the latch.

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ODI 11766086

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the vehicle unexpectedly sputtered and then stalled. The contact stated that there was a whining sound coming from the vehicle when the vehicle turned off. The vehicle was unable to be restarted. The vehicle was towed to the dealer, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact believed that the failure was caused by the dealer not following the p…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2317 reports

2022: 73 complaints · 2023: 317 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202213073
202398170317
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202225902
202338006

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainEngineElectrical SystemUnknown Or OtherFuel/Propulsion SystemService BrakesVehicle Speed ControlSteering
Power Train—
13
ODI 10934982

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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ODI 10978982 · 9,610 mi

AFTER PUTTING CAR IN DRIVE, IT SUDDENLY ACCELERATED.

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8
ODI 11090237 · 54,000 mi

I WAS DRIVING MY VEHICLE AND IT STALLED OUT IN THE MIDDLE OF A ROAD IN TRAFFIC. I STEERED TO THE LEFT TURN LANE BECAUSE THERE WAS NO SHOULDER AVAILABLE. I PUT THE VEHICLE IN PARK. THE IGNITION (PUSH BUTTON) WAS STILL IN THE ?RUN? POSITION. I PUSHED THE BUTTON AND THE IGNITION WOULDN'T TURN OFF. I TRIED PUSHING IT MULTIPLE TIMES AND THE IGNITION STILL WOULDN'T TURN OFF. I ALSO TRIED HOLDING IT DOWN. NOTHING I DID WOULD TURN THE IGNITION OFF. THE DISPLAY SCREEN WAS FLASHING A LOT OF DIFFERENT ERROR MESSAGES INCLUDING ?VEHICLE NOT IN PARK?. I HAD…

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ODI 11204275 · 21,000 mi

CAR WAS STOPPED, PLACED IN PARK AND LEFT RUNNING IN DRIVEWAY. DRIVER EXITED VEHICLE, MANUALLY LOCKED WITH WITH THE EXTERNAL BUTTON ON DRIVERS HANDLE. DRIVER WALKED AROUND VEHICLE AND UP TO RESIDENCE. CAR BEGAN TO MOVE FORWARD AND DRIVER RAN BACK TO VEHICLE, ATTEMPTED TO UNLOCK USING MANUAL BUTTON ON PASSENGER FRONT HANDLE, WOULD NOT UNLOCK. PULLED OUT KEYFOB TO UNLOCK AND WAS ABLE TO DISABLE VEHICLE, BUT NOT BEFORE IT RAN ITSELF IN TO A CLOSED GARAGE DOOR. DRIVER NOTICED IT SLIP OUT OF PARK ON TWO OTHER OCCASIONS WHILE IN VEHICLE. ONE DA…

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ODI 11277716 · 42,700 mi

I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY

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1
ODI 11566848

Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.

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7
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

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ODI 11338918 · 42,800 mi

MY CAR WILL RANDOMLY STALL OUT WHEN I SLOW DOWN OR COME TO A STOP WHILE DRIVING. THERE HAVE BEEN AT LEAST 4 TIMES WHERE I'VE BEEN STOPPED AT A RED LIGHT AND IT AUTO-STOPS AND THEN DOESN'T START BACK UP AGAIN WHEN THE TRAFFIC STARTS MOVING AGAIN. A MESSAGE COMES UP ON MY DASHBOARD TELLING ME TO SHIFT TO P AND THEN BACK TO MY DESIRED GEAR. I'LL TRY TO RESTART MY CAR 2-3 TIMES BEFORE ANYTHING HAPPENS. I'VE BEEN ON HILLS AND ON HIGHWAYS WHEN THIS HAS HAPPENED AND ALMOST GOTTEN INTO AN ACCIDENT ON AT LEAST 4 OCCASIONS BECAUSE OF IT. I'VE ONLY HAD …

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9
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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ODI 10875674

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPE…

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ODI 10876107

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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7
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

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ODI 11024025 · 25,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE ECO INDICATOR SUDDENLY ILLUMINATED. THE DRIVER STOPPED THE VEHICLE AND DISCOVERED THAT THE TRANSMISSION WAS STUCK IN THE DRIVE POSITION AND COULD NOT BE SWITCHED TO THE PARK POSITION. THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BUILDING. THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE V…

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1
ODI 11366396 · 121,000 mi

WAS DRIVING ON THE ROAD WHEN ALL OF A SUDDEN THE DASH BOARD LIGHTS STARTED BLINKING AS WELL AS GEAR LIGHT BY THE SHIFTER. LOST POWER AND COSTED TO A STOP IN THE MIDDLE OF THE LEFT TURN LANE. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM SO FAR.

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Engine
13
ODI 10934982

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

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ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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ODI 10978982 · 9,610 mi

AFTER PUTTING CAR IN DRIVE, IT SUDDENLY ACCELERATED.

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—
11
ODI 11015411 · 12,000 mi

VEHICLE HAS BIZARRE SOFTWARE OR ELECTRICAL PROBLEMS WHICH RESULT IN IT STALLING UNPREDICTABLY. THERE IS AN AUDIBLE "POP" SOUND FROM THE SPEAKERS AND THE DISPLAY FLASHES OVER WHITE AND THE VEHICLE STALLS. IT CAN BE RESTARTED BUT THE PROBLEM RECURS. MY JEEP DEALER DID NOT DIAGNOSE THE PROBLEM.

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ODI 11058509 · 23,700 mi

WHILE DRIVING I HEARD A CRUNCHY NOISE, I STOPPED THE VEHICLE AND HAD TROUBLE TO TURN IT BACK ON, AFTER A FEW TRIES THE VEHICLE TURNED ON. I DROVE ABOUT 3 MILES AND CHECK ENGINE POPS OUT, I WAS ON THE WAY TO A DEALER TO FIND OUT WHAT IS GOING ON ... MY VEHICLE LOST POWER, THE ENGINE TURNED OFF AND THE SERVICE ELECTRONIC THROTTLE CONTROL POPS ON AND LOCKED A TRANSMISSION. CALLED JEEP SERVICE WITHOUT DIAGNOSIS THEY TOLD ME BAD FUEL. CALLED ROAD ASSISTANCE TO TOW MY VEHICLE. THE GUY WASN'T ABLE TO CHANGE SHIFT TO NEUTRAL AND MY VEHICLE WAS DRAGG…

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ODI 11207087 · 32,139 mi

THE VEHICLE WAS STARTED AND WOULD NOT SHUT OFF. ALL LIGHTS ON DASH CAME ON WHICH COULD HAVE CAUSED AN ACCIDENT TRYING TO READ THEM ALL. HAD TO DISCONNECT FUSES AND BATTERY TO GET ENGINE AND ALL LIGHTS OFF. PUT ALL BACK TOGETHER AND ENGINE WILL NOT TURN OVER AT ALL. IT APPEARS TO NOT BE RECOGNIZING FOB EVEN WITH NEW BATTERY.

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5
ODI 11113441 · 39,000 mi

LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.

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ODI 11353505 · 94,000 mi

SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.

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ODI 11521324

Water pump issue. While driving, the thermometer gauge suddenly went to "H", check engine light came on, no smoke seen and the car suddenly stopped. Coolant confirmed in the tank. The incident happened without warning and was frightening. The car was towed by AAA road service to Olathe jeep dealership and awaiting additional diagnostics. Please advise on the recalls. FCA/Mopar acknowledges issues with water pumps and head gasket issues related to leaks. Please advise.

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11
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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ODI 11093928 · 52,500 mi

DIESEL ENGINE JUST SHUTS OFF. TOWED TO THE DEALERSHIP: CODE P016F-00 WAS STORED. BUT NOTHING WAS DONE TO REPAIR THE PROBLEM AS THE CAR STARTED BY THE TIME IT GOT TO THE DEALERSHIP. DIAGNOSTICS PERFORMED AT KERNERSVILLE DODGE, KERNERSVILLE, NC 27284 PH: [phone removed] INVOICE: DOCS402929 INVOICE DATE: 05/15/2018

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ODI 11338762 · 28,500 mi

28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.

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1
ODI 11113441 · 39,000 mi

LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.

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4
ODI 10889289 · 500 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

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ODI 11207648 · 41,000 mi

ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT

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ODI 11207649 · 41,500 mi

TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.

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0
Electrical System
8
ODI 11090237 · 54,000 mi

I WAS DRIVING MY VEHICLE AND IT STALLED OUT IN THE MIDDLE OF A ROAD IN TRAFFIC. I STEERED TO THE LEFT TURN LANE BECAUSE THERE WAS NO SHOULDER AVAILABLE. I PUT THE VEHICLE IN PARK. THE IGNITION (PUSH BUTTON) WAS STILL IN THE ?RUN? POSITION. I PUSHED THE BUTTON AND THE IGNITION WOULDN'T TURN OFF. I TRIED PUSHING IT MULTIPLE TIMES AND THE IGNITION STILL WOULDN'T TURN OFF. I ALSO TRIED HOLDING IT DOWN. NOTHING I DID WOULD TURN THE IGNITION OFF. THE DISPLAY SCREEN WAS FLASHING A LOT OF DIFFERENT ERROR MESSAGES INCLUDING ?VEHICLE NOT IN PARK?. I HAD…

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ODI 11204275 · 21,000 mi

CAR WAS STOPPED, PLACED IN PARK AND LEFT RUNNING IN DRIVEWAY. DRIVER EXITED VEHICLE, MANUALLY LOCKED WITH WITH THE EXTERNAL BUTTON ON DRIVERS HANDLE. DRIVER WALKED AROUND VEHICLE AND UP TO RESIDENCE. CAR BEGAN TO MOVE FORWARD AND DRIVER RAN BACK TO VEHICLE, ATTEMPTED TO UNLOCK USING MANUAL BUTTON ON PASSENGER FRONT HANDLE, WOULD NOT UNLOCK. PULLED OUT KEYFOB TO UNLOCK AND WAS ABLE TO DISABLE VEHICLE, BUT NOT BEFORE IT RAN ITSELF IN TO A CLOSED GARAGE DOOR. DRIVER NOTICED IT SLIP OUT OF PARK ON TWO OTHER OCCASIONS WHILE IN VEHICLE. ONE DA…

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ODI 11277716 · 42,700 mi

I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY

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11
ODI 11015411 · 12,000 mi

VEHICLE HAS BIZARRE SOFTWARE OR ELECTRICAL PROBLEMS WHICH RESULT IN IT STALLING UNPREDICTABLY. THERE IS AN AUDIBLE "POP" SOUND FROM THE SPEAKERS AND THE DISPLAY FLASHES OVER WHITE AND THE VEHICLE STALLS. IT CAN BE RESTARTED BUT THE PROBLEM RECURS. MY JEEP DEALER DID NOT DIAGNOSE THE PROBLEM.

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ODI 11058509 · 23,700 mi

WHILE DRIVING I HEARD A CRUNCHY NOISE, I STOPPED THE VEHICLE AND HAD TROUBLE TO TURN IT BACK ON, AFTER A FEW TRIES THE VEHICLE TURNED ON. I DROVE ABOUT 3 MILES AND CHECK ENGINE POPS OUT, I WAS ON THE WAY TO A DEALER TO FIND OUT WHAT IS GOING ON ... MY VEHICLE LOST POWER, THE ENGINE TURNED OFF AND THE SERVICE ELECTRONIC THROTTLE CONTROL POPS ON AND LOCKED A TRANSMISSION. CALLED JEEP SERVICE WITHOUT DIAGNOSIS THEY TOLD ME BAD FUEL. CALLED ROAD ASSISTANCE TO TOW MY VEHICLE. THE GUY WASN'T ABLE TO CHANGE SHIFT TO NEUTRAL AND MY VEHICLE WAS DRAGG…

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ODI 11207087 · 32,139 mi

THE VEHICLE WAS STARTED AND WOULD NOT SHUT OFF. ALL LIGHTS ON DASH CAME ON WHICH COULD HAVE CAUSED AN ACCIDENT TRYING TO READ THEM ALL. HAD TO DISCONNECT FUSES AND BATTERY TO GET ENGINE AND ALL LIGHTS OFF. PUT ALL BACK TOGETHER AND ENGINE WILL NOT TURN OVER AT ALL. IT APPEARS TO NOT BE RECOGNIZING FOB EVEN WITH NEW BATTERY.

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—
5
ODI 10954025 · 300 mi

WHILE DRIVING AT NORMAL HIGHWAY AND ROADWAY SPEEDS, WITH THE WINDOWS IN THE UP POSITION, THE AIR VENTS INSIDE MY VEHICLE DO NOT EMIT NATURAL AIR FLOW FROM THE FRONT OF THE VEHICLE. THE INSIDE OF VEH-1 BEGINS TO BECOME STUFFY AND THERE IS NO WAY FOR THE DRIVER OF VEH-1 TO GET AIR UNLESS THE DRIVER TURNS ON CONTROLLED AIR BY FAN. THIS ISSUE HAS BEEN BROUGHT TO JEEP OF BERKELEY AND THE ISSUE HAS NOT BEEN REMEDIED. VEH-1'S VENTILATION SYSTEM IS RESPONSIBLE FOR PUSHING AIR INTO THE CABIN OF THE CAR. THIS IS NOT OCCURRING. I HAVE NOT RECEIVED ANY…

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ODI 11207650 · 39,000 mi

CALL WHILE BEING STOPPED CHANGES HEIGHT AT STOP AND GO LIGHTS AND WHEN BEING PARKED OR STARTED WITHOUT MY INTERVENTION. I TOOK IT FOR REPAIR THEY FOUND A FAULTY AIR COMPRESSOR BUT JEEP INSTRUCTED DEALER NOT TO FIX.

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ODI 11222310 · 39,665 mi

VEHICLE STALLED OUT ON WHILE DRIVING AT 45 MILES ON THE ROAD BRAKES LOCK UP AND SHIFT GEAR LOCK UP COULDNT PUT IT IN GEAR .COULDNT BE MOVE OFF ROAD CALL A TOW TRUCK TO TOW TO DEALER

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5
ODI 10984386 · 6,000 mi

ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERING AN INTERSECTION AFTER SIGNAL LIGHT TURNED GREEN. IN BOTH CASES THE LOSS OF POWER SELF CORRECTED AFTER ABOUT 10 SECONDS. THE VEHICLE HAS APPROXIMATELY 6000 MILES ON IT, AND I AM THE ORIGINAL OWNER. ...UPDATED 09/14/17 *BF *CN

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ODI 10993185 · 15,000 mi

WHILE IN MOTION, AND WITH TWO SEPARATE GOD SPEEDOMETERS OPERATING, MY JEEP STATES THAT WHEN IN MOTION GOING APPROXIMATELY 50-60 MPH, MY KEEPS SPEEDOMETER PLACES ME AT OVER 100MPH. THIS PROBLEM OCCURRED A FEW DAYS AGO. I HAVE EVEN PASSED SEVERAL CHP OFFICERS ON THE ROAD AND HAVE NOT BEEN STOPPED WHEN MY SPEEDOMETER WAS SHOWING 105MPH. ALSO, WHILE PUMPING GAS, IT WILL NOT PUMP PAST HALFWAY.

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ODI 11040899 · 24,000 mi

VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. THIRD INCIDENT, 10.24.17 ENGINE AGAIN QUIT WITHOUT WARNING ON CITY ROADWAY-50 MPH SPEEDS.ODOMETER READING AT 27,800 MILES TOWED TO DEALER. 10-29.17 DEALER REPORTED FUEL PUMP HAD FAILED AND SPREAD METAL THROUGHOUT SYSTEM. NEEDS NEW INJECTORS, FUEL PUMP. TO DATE DO NOT HAVE BACK FOR USE.…

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2
ODI 10904905

I RECEIVED A RECALL FROM CHRYSLER/JEEP IN REGARD TO THE BRAKE/TRANSMISSION SHIFT INTERLOCK SOLENOID WHICH MAY HAVE AN INCORRECTLY CRIMPED ELECTRICAL CONNECTOR. THIS COULD LEAD TO THE TRANSITION GEAR BECOMING LOCKED IN PARK OR NEUTRAL POSITION AND CAUSE A CRASH WITHOUT WARNING. I RECEIVED THE RECALL IN JUNE 2016. JEEP OF WHITE PLAINS, NY TOLD ME THAT SERVICE DID NOT HAVE ENOUGH PARTS AND WOULD PLACE ME ON A WAITING LIST. IN AUGUST, I CONTACTED THEM AGAIN AND THEY EXPLAINED THAT IT WAS NOW A SOFTWARE ISSUE AND MY CAR WOULD ONLY REQUIRE A DOWNLOAD…

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ODI 11318634 · 25 mi

VEHICLE AT DAY ONE OF PURCHASE SHOWS A ACC/FCW RADAR SENSOR WARNING AND COMPANY IS WELL AWARE OF MANY OF THESE CARS SHOWING THE SAME ISSUES, YET CARES NOTTO DO ANYTHING ABOUT THE ISSUE BEING RAISED...

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3
ODI 11207648 · 41,000 mi

ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT

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ODI 11207649 · 41,500 mi

TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.

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ODI 11243443 · 22,227 mi

WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WITH MODULE FIXD AND SHOWS CODE U0212 LOST COMM WITH SCM. SO I TOWED TO THE DEALER AND OBVIOUSLY THEY SAID THEY HAVE TO KEEP THE TRUCK OVERNIGHT CAUSE THEY NEVER SEEN SOMETHING LIKE THAT. WHEN FOR SEVERAL YEARS JEEP HAVE THIS PROBLEM. SPECIFICALLY WITH THE (SCCM). I FEEL THEY MOST BE RESPONS…

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2
ODI 10914482 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH ON A TWO LANE ROAD, THE VEHICLE WAS UNABLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE VEERED TO THE RIGHT OR LEFT ACROSS THE TWO LANE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED TO PERFORM THAT WAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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ODI 11207830 · 74,648 mi

WHILE DRIVING AT APPROXIMATELY 30 MPH, THE JEEP SUDDENLY JOLTED AND THE ENGINE STALLED. I SAFELY PULLED TO THE SIDE OF THE ROAD, PLACED THE VEHICLE IN PARK AND TRIED TO RESTART THE ENGINE. IT IMMEDIATELY STARTED THEN STALLED MULTIPLE TIMES BEFORE ALL LIGHTS IN THE JEEP TURNING ON AND A MESSAGE APPEARED ON THE DASHBOARD STATING THAT THE VEHICLE WAS NOT IN PARK. I DOUBLE CHECKED AND THE VEHICLE WAS INDEED IN PARK. THE HORN SOUNDED MULTIPLE TIMES AND THE BACK LIFT-GATE OPENED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALERSHIP UNDER EXTENDED …

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Unknown Or Other
1
ODI 11566848

Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.

Look up ODI 11566848 at NHTSA ↗

5
ODI 11113441 · 39,000 mi

LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.

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ODI 11353505 · 94,000 mi

SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.

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ODI 11521324

Water pump issue. While driving, the thermometer gauge suddenly went to "H", check engine light came on, no smoke seen and the car suddenly stopped. Coolant confirmed in the tank. The incident happened without warning and was frightening. The car was towed by AAA road service to Olathe jeep dealership and awaiting additional diagnostics. Please advise on the recalls. FCA/Mopar acknowledges issues with water pumps and head gasket issues related to leaks. Please advise.

Look up ODI 11521324 at NHTSA ↗

5
ODI 10954025 · 300 mi

WHILE DRIVING AT NORMAL HIGHWAY AND ROADWAY SPEEDS, WITH THE WINDOWS IN THE UP POSITION, THE AIR VENTS INSIDE MY VEHICLE DO NOT EMIT NATURAL AIR FLOW FROM THE FRONT OF THE VEHICLE. THE INSIDE OF VEH-1 BEGINS TO BECOME STUFFY AND THERE IS NO WAY FOR THE DRIVER OF VEH-1 TO GET AIR UNLESS THE DRIVER TURNS ON CONTROLLED AIR BY FAN. THIS ISSUE HAS BEEN BROUGHT TO JEEP OF BERKELEY AND THE ISSUE HAS NOT BEEN REMEDIED. VEH-1'S VENTILATION SYSTEM IS RESPONSIBLE FOR PUSHING AIR INTO THE CABIN OF THE CAR. THIS IS NOT OCCURRING. I HAVE NOT RECEIVED ANY…

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ODI 11207650 · 39,000 mi

CALL WHILE BEING STOPPED CHANGES HEIGHT AT STOP AND GO LIGHTS AND WHEN BEING PARKED OR STARTED WITHOUT MY INTERVENTION. I TOOK IT FOR REPAIR THEY FOUND A FAULTY AIR COMPRESSOR BUT JEEP INSTRUCTED DEALER NOT TO FIX.

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ODI 11222310 · 39,665 mi

VEHICLE STALLED OUT ON WHILE DRIVING AT 45 MILES ON THE ROAD BRAKES LOCK UP AND SHIFT GEAR LOCK UP COULDNT PUT IT IN GEAR .COULDNT BE MOVE OFF ROAD CALL A TOW TRUCK TO TOW TO DEALER

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—
3
ODI 11353505 · 94,000 mi

SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.

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ODI 11527295

Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability

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ODI 11654598

From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar RECALLS on the SAME EXACT JEEP. Make model and year.

Look up ODI 11654598 at NHTSA ↗

1
ODI 11113441 · 39,000 mi

LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.

Look up ODI 11113441 at NHTSA ↗

1
ODI 11565065

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the a…

Look up ODI 11565065 at NHTSA ↗

1
ODI 11565065

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the a…

Look up ODI 11565065 at NHTSA ↗

Fuel/Propulsion System
7
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

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ODI 11338918 · 42,800 mi

MY CAR WILL RANDOMLY STALL OUT WHEN I SLOW DOWN OR COME TO A STOP WHILE DRIVING. THERE HAVE BEEN AT LEAST 4 TIMES WHERE I'VE BEEN STOPPED AT A RED LIGHT AND IT AUTO-STOPS AND THEN DOESN'T START BACK UP AGAIN WHEN THE TRAFFIC STARTS MOVING AGAIN. A MESSAGE COMES UP ON MY DASHBOARD TELLING ME TO SHIFT TO P AND THEN BACK TO MY DESIRED GEAR. I'LL TRY TO RESTART MY CAR 2-3 TIMES BEFORE ANYTHING HAPPENS. I'VE BEEN ON HILLS AND ON HIGHWAYS WHEN THIS HAS HAPPENED AND ALMOST GOTTEN INTO AN ACCIDENT ON AT LEAST 4 OCCASIONS BECAUSE OF IT. I'VE ONLY HAD …

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11
ODI 10938837 · 6,900 mi

LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!

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ODI 11093928 · 52,500 mi

DIESEL ENGINE JUST SHUTS OFF. TOWED TO THE DEALERSHIP: CODE P016F-00 WAS STORED. BUT NOTHING WAS DONE TO REPAIR THE PROBLEM AS THE CAR STARTED BY THE TIME IT GOT TO THE DEALERSHIP. DIAGNOSTICS PERFORMED AT KERNERSVILLE DODGE, KERNERSVILLE, NC 27284 PH: [phone removed] INVOICE: DOCS402929 INVOICE DATE: 05/15/2018

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ODI 11338762 · 28,500 mi

28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.

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5
ODI 10984386 · 6,000 mi

ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERING AN INTERSECTION AFTER SIGNAL LIGHT TURNED GREEN. IN BOTH CASES THE LOSS OF POWER SELF CORRECTED AFTER ABOUT 10 SECONDS. THE VEHICLE HAS APPROXIMATELY 6000 MILES ON IT, AND I AM THE ORIGINAL OWNER. ...UPDATED 09/14/17 *BF *CN

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ODI 10993185 · 15,000 mi

WHILE IN MOTION, AND WITH TWO SEPARATE GOD SPEEDOMETERS OPERATING, MY JEEP STATES THAT WHEN IN MOTION GOING APPROXIMATELY 50-60 MPH, MY KEEPS SPEEDOMETER PLACES ME AT OVER 100MPH. THIS PROBLEM OCCURRED A FEW DAYS AGO. I HAVE EVEN PASSED SEVERAL CHP OFFICERS ON THE ROAD AND HAVE NOT BEEN STOPPED WHEN MY SPEEDOMETER WAS SHOWING 105MPH. ALSO, WHILE PUMPING GAS, IT WILL NOT PUMP PAST HALFWAY.

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ODI 11040899 · 24,000 mi

VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. THIRD INCIDENT, 10.24.17 ENGINE AGAIN QUIT WITHOUT WARNING ON CITY ROADWAY-50 MPH SPEEDS.ODOMETER READING AT 27,800 MILES TOWED TO DEALER. 10-29.17 DEALER REPORTED FUEL PUMP HAD FAILED AND SPREAD METAL THROUGHOUT SYSTEM. NEEDS NEW INJECTORS, FUEL PUMP. TO DATE DO NOT HAVE BACK FOR USE.…

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3
ODI 11353505 · 94,000 mi

SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.

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ODI 11527295

Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability

Look up ODI 11527295 at NHTSA ↗

ODI 11654598

From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar RECALLS on the SAME EXACT JEEP. Make model and year.

Look up ODI 11654598 at NHTSA ↗

—0
2
ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

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ODI 11338762 · 28,500 mi

28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.

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0
Service Brakes
9
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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ODI 10875674

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPE…

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ODI 10876107

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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1
ODI 11113441 · 39,000 mi

LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.

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2
ODI 10904905

I RECEIVED A RECALL FROM CHRYSLER/JEEP IN REGARD TO THE BRAKE/TRANSMISSION SHIFT INTERLOCK SOLENOID WHICH MAY HAVE AN INCORRECTLY CRIMPED ELECTRICAL CONNECTOR. THIS COULD LEAD TO THE TRANSITION GEAR BECOMING LOCKED IN PARK OR NEUTRAL POSITION AND CAUSE A CRASH WITHOUT WARNING. I RECEIVED THE RECALL IN JUNE 2016. JEEP OF WHITE PLAINS, NY TOLD ME THAT SERVICE DID NOT HAVE ENOUGH PARTS AND WOULD PLACE ME ON A WAITING LIST. IN AUGUST, I CONTACTED THEM AGAIN AND THEY EXPLAINED THAT IT WAS NOW A SOFTWARE ISSUE AND MY CAR WOULD ONLY REQUIRE A DOWNLOAD…

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ODI 11318634 · 25 mi

VEHICLE AT DAY ONE OF PURCHASE SHOWS A ACC/FCW RADAR SENSOR WARNING AND COMPANY IS WELL AWARE OF MANY OF THESE CARS SHOWING THE SAME ISSUES, YET CARES NOTTO DO ANYTHING ABOUT THE ISSUE BEING RAISED...

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1
ODI 11113441 · 39,000 mi

LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOCATED.

Look up ODI 11113441 at NHTSA ↗

0—
1
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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1
ODI 11366396 · 121,000 mi

WAS DRIVING ON THE ROAD WHEN ALL OF A SUDDEN THE DASH BOARD LIGHTS STARTED BLINKING AS WELL AS GEAR LIGHT BY THE SHIFTER. LOST POWER AND COSTED TO A STOP IN THE MIDDLE OF THE LEFT TURN LANE. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM SO FAR.

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Vehicle Speed Control
7
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

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ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

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ODI 11024025 · 25,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE ECO INDICATOR SUDDENLY ILLUMINATED. THE DRIVER STOPPED THE VEHICLE AND DISCOVERED THAT THE TRANSMISSION WAS STUCK IN THE DRIVE POSITION AND COULD NOT BE SWITCHED TO THE PARK POSITION. THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BUILDING. THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE V…

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4
ODI 10889289 · 500 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ

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ODI 11207648 · 41,000 mi

ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT

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ODI 11207649 · 41,500 mi

TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.

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3
ODI 11207648 · 41,000 mi

ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT

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ODI 11207649 · 41,500 mi

TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.

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ODI 11243443 · 22,227 mi

WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WITH MODULE FIXD AND SHOWS CODE U0212 LOST COMM WITH SCM. SO I TOWED TO THE DEALER AND OBVIOUSLY THEY SAID THEY HAVE TO KEEP THE TRUCK OVERNIGHT CAUSE THEY NEVER SEEN SOMETHING LIKE THAT. WHEN FOR SEVERAL YEARS JEEP HAVE THIS PROBLEM. SPECIFICALLY WITH THE (SCCM). I FEEL THEY MOST BE RESPONS…

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1
ODI 11565065

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the a…

Look up ODI 11565065 at NHTSA ↗

2
ODI 10950290 · 2,100 mi

THE CAR OPERATED WELL AT FIRST START. EARLY IN THE DAY, IT DROVE 30+ MILES. AFTER BEING PARKED FOR 6+ HOURS IN A FLAT PUBLIC PARKING LOT, IT WAS TURNED ON AND PUT INTO REVERSE TO BACK OUT OF THE STALL. UPON LIGHTLY RELEASING THE BRAKE, THE CAR ACCELERATED AT A HIGH SPEED (APPROX 20MPH) AND HIT A PARKING PILLAR. A LARGE AMOUNT OF DAMAGE WAS DONE TO THE BACK END, INCLUDING BUMPER, HATCH, SAFETY REINFORCEMENT BAR AND FLOOR BOARD ALL HAD TO BE REPLACED.

Look up ODI 10950290 at NHTSA ↗

ODI 11338762 · 28,500 mi

28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.

Look up ODI 11338762 at NHTSA ↗

1
ODI 10875591 · 33,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…

Look up ODI 10875591 at NHTSA ↗

—
1
ODI 11565065

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the a…

Look up ODI 11565065 at NHTSA ↗

Steering
1
ODI 11366396 · 121,000 mi

WAS DRIVING ON THE ROAD WHEN ALL OF A SUDDEN THE DASH BOARD LIGHTS STARTED BLINKING AS WELL AS GEAR LIGHT BY THE SHIFTER. LOST POWER AND COSTED TO A STOP IN THE MIDDLE OF THE LEFT TURN LANE. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM SO FAR.

Look up ODI 11366396 at NHTSA ↗

0
2
ODI 10914482 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH ON A TWO LANE ROAD, THE VEHICLE WAS UNABLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE VEERED TO THE RIGHT OR LEFT ACROSS THE TWO LANE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED TO PERFORM THAT WAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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ODI 11207830 · 74,648 mi

WHILE DRIVING AT APPROXIMATELY 30 MPH, THE JEEP SUDDENLY JOLTED AND THE ENGINE STALLED. I SAFELY PULLED TO THE SIDE OF THE ROAD, PLACED THE VEHICLE IN PARK AND TRIED TO RESTART THE ENGINE. IT IMMEDIATELY STARTED THEN STALLED MULTIPLE TIMES BEFORE ALL LIGHTS IN THE JEEP TURNING ON AND A MESSAGE APPEARED ON THE DASHBOARD STATING THAT THE VEHICLE WAS NOT IN PARK. I DOUBLE CHECKED AND THE VEHICLE WAS INDEED IN PARK. THE HORN SOUNDED MULTIPLE TIMES AND THE BACK LIFT-GATE OPENED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALERSHIP UNDER EXTENDED …

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1
ODI 11565065

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the a…

Look up ODI 11565065 at NHTSA ↗

0
1
ODI 11366396 · 121,000 mi

WAS DRIVING ON THE ROAD WHEN ALL OF A SUDDEN THE DASH BOARD LIGHTS STARTED BLINKING AS WELL AS GEAR LIGHT BY THE SHIFTER. LOST POWER AND COSTED TO A STOP IN THE MIDDLE OF THE LEFT TURN LANE. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM SO FAR.

Look up ODI 11366396 at NHTSA ↗

1
ODI 11565065

I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the a…

Look up ODI 11565065 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Stalling or loss of power

48 mentions · 15.5% of complaints

Median mileage: 33,339 mi (38 usable records).

ODI 10872738 · 3,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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ODI 10897169

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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ODI 10917838

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/04/17*LJ CONSUMER STATED CAR HAS FAILED MECHANICALLY 7 DIFFERENT TIMES. DEALERSHIP COULD NOT LOCATE THE PROBLEM. CARS TRANSMISSION SLIPS OUT OF DRIVE INTO MANUAL WITHOUT IT SHOWING UP ON THE SHIFTERS LED SYMBOLS PANEL FORCING ONE…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

40 mentions · 12.9% of complaints

Median mileage: 55,000 mi (27 usable records).

ODI 10859872 · 535 mi

NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE O…

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ODI 10861930 · 500 mi

THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN T…

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ODI 10892656 · 350 mi

WE PURCHASED A 2016 JEEP GRAND CHEROKEE ON JULY 25TH AT CROWN CHRYSLER OF DUBLIN, OHIO. DURING THE TEST DRIVE, THE CAR FAILED TO PUSH START. AFTER IT STARTED THE SALESPERSON ADVISED HE'D HAVE IT LOOKED AT, DIAGNOSED, AND FIXED BEFORE PURCHASE.TWO DAYS LATER THE CHECK ENGINE LIGHT BEGAN APPEARING. AFTER 3 CYCLES OF STARTING AND STOPPING THE VEHICLE THE LIGHT DID NOT GO OFF. I STOPPED INTO THE DEALERSHIP ON SATURDAY MORNING AND AFTER WAITING FOR 47 MINUTES THE SERVICE MANAGER WAS ABLE TO PLUG IN A COMPUTER AND DETERMINE THERE WAS AN EMISSIONS LEA…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

8 mentions · 2.6% of complaints

Median mileage: 50,000 mi (7 usable records).

ODI 10855417 · 800 mi

TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT …

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ODI 10984227 · 6,600 mi

VERY JERKY/LUNGING SHIFTING FROM 1ST TO 2ND GEAR AND DOWNSHIFTING FROM 4TH TO 3RD. THE DEALERSHIP HAS ALREADY DONE THE UPDATE BUT IT DID NOT CORRECT OR HELP THE PROBLEM AT ALL. IT SOMETIMES LUNGES ME FORWARDED AS IF I'VE BEEN REAR ENDED. IT MOSTLY HAPPENS WHEN THE ENGINE AND TRANSMISSION ARE COLD, BUT I'VE NEVER OWNED A VEHICLE THAT HAS SUCH TERRIBLE SHIFTING.

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ODI 11079126 · 22,000 mi

THE AUTOMATIC ENGINE OFF IS A HAZARD, I TRIED TO PULL OUT IN TRAFFIC THE VEHICLE STALLED TO GO, WHEN IT DID FINALLY GO, IT WAS TOO LATE, BUT IT JERKED INTO MOTION AND THEN STALLED AGAIN ONCE I STEPPED ON THE BREAK, THIS PLACED ME IN A VERY BAD SPOT. IT TOOK A FULL RESTART TO GET MY CAR STARTED AGAIN. THIS IS SO DANGERS! I TRIED TO REMEMBER TO TURN IT OFF WHEN I GET IN HOWEVER THIS IS A NEW CAR FOR ME SO I DON'T ALWAYS REMEMBER UNTIL IT GOES INTO IT SLEEP MODE. THIS FEATURE SHOULD BE REPLACED WITH SOMETHING MORE RELIABLE OR PERMANENTLY DISABLED.…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

8 mentions · 2.6% of complaints

Median mileage: 40,123 mi (8 usable records).

ODI 10937585 · 6,200 mi

WHILE DRIVING TO NASHVILLE, TN WE WERE DRIVING BETWEEN 65 - 73 MPH WITH SPEED CONTROL AND HIT SLOWER TRAFFIC IT FELT LIKE THE VEHICLE LOST POWER STEERING. THE STEERING WAS HARD TO HANDLE ON THE JEEP. IT WOULD PULL EITHER LEFT OR RIGHT AND WOULDN'T SEEM TO GO STRAIGHT. WE COULD STOP THE VEHICLE AND TURN IT OFF AND THE STEERING WOULD BE FINE AGAIN FOR A WHILE. I TOOK MY JEEP BACK TO THE DEALER ON DECEMBER 2, 2016 AND AS OF TODAY DECEMBER 27, 2016 THEY STILL HAVE IT. I DON'T KNOW IF IT IS THE POWER STEERING OR THE LIFT SUSPENSION BUT IT MOST …

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ODI 10970599 · 4,000 mi

WHILE DRIVING ON A CITY STREET AND TURNING LEFT, THE POWER STEERING WENT OUT AND IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TURNED OFF FOR A SHORT TIME; WHEN IT WAS RESTARTED, THE PROBLEM WAS GONE. ABOUT 30 MINUTES LATER THE CAR WAS RESTARTED AND DRIVEN APPROX. 1/4 MILE WHEN THE STEERING WENT OUT AGAIN WHILE MAKING A RIGHT TURN ON A CIT STREET.

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ODI 11006076 · 14,200 mi

I WAS DRIVING STRAIGHT DOWN THE HIGHWAY DURING RUSH HOUR AT A LOW RATE OF SPEED AND MY VEHICLE SHUT DOWN. TRAFFIC WAS BUMPER TO BUMPER AND I WAS ONLY TRAVELLING AT ABOUT 15 MPH. I HEARD A DING AND A MESSAGE APPEARED ON THE DASH DISPLAY THAT SAID "PLACE IN P THEN SHIFT TO DESIRED GEAR". I ATTEMPTED TO TURN THE WHEEL TO COAST TO THE SHOULDER AND MY STEERING WHEEL LOCKED UP. I WAS ABLE TO GET OVER TO THE SHOULDER AND TURN MY HAZARD LIGHTS ON. I PLACED THE VEHICLE IN PARK, RESTARTED AND LET IDLE FOR A MINUTE. I PROCEEDED TO DRIVE HOME WITHOUT FU…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

7 mentions · 2.3% of complaints

Median mileage: 26,000 mi (5 usable records).

ODI 10876115 · 7,039 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MADE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CALIPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND 16V168000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE AP…

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ODI 10925973 · 11,600 mi

TL* THE CONTACT OWNED A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE A GARAGE FACING FORWARD. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT PUSHED THE START BUTTON AND THE VEHICLE SUDDENLY ACCELERATED AT APPROXIMATELY 30 MPH INTO THE FRONT LAWN. THE VEHICLE STRUCK A TREE STUMP WITH THE FRONT PASSENGER SIDE WHEEL, WENT AIRBORNE APPROXIMATELY SEVEN FEET OFF THE GROUND, AND LANDED ON THE OTHER END OF THE DRIVEWAY. THE VEHICLE KEPT ACCELERATING AND CRASHED INTO A BUILDING ON THE PROPERTY. THERE WERE NO INJURIES…

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ODI 11062215 · 26,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. AFTER THE BRAKE PEDAL WAS DEPRESSED, THE PLASTIC COVERING THE BRAKE PEDAL DETACHED, WHICH RESULTED IN THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S GARAGE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. MCKINNEY DODGE CHRYSLER JEEP RAM AND MAZDA (4574 CALHOUN MEMORIAL HWY, EASLEY, SC) COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WOULD HAVE TO GO THROUGH HIS IN…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

4 mentions · 1.3% of complaints

Median mileage: 26,250 mi (2 usable records).

ODI 11040899 · 24,000 mi

VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. THIRD INCIDENT, 10.24.17 ENGINE AGAIN QUIT WITHOUT WARNING ON CITY ROADWAY-50 MPH SPEEDS.ODOMETER READING AT 27,800 MILES TOWED TO DEALER. 10-29.17 DEALER REPORTED FUEL PUMP HAD FAILED AND SPREAD METAL THROUGHOUT SYSTEM. NEEDS NEW INJECTORS, FUEL PUMP. TO DATE DO NOT HAVE BACK FOR USE.…

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ODI 11338762 · 28,500 mi

28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.

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ODI 11516078

The car has a good battery but won’t start. A click is made the radio turns on but the car won’t start. We have changed the starter and also the file pump. Failed 2 times

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 0.3% of complaints

Median mileage: 39,000 mi (1 usable records).

ODI 11383919 · 39,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS AT A STANDSTILL, WHEN HE STARTED TO SMELL FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWN'S STERLING CHRYSLER DODGE JEEP RAM (21900 AUTO WORLD CIR, STERLING, VA 20166;[phone removed]) WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL RAIL CROSSOVER TUBE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V814000 (FUE…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b