| Electrical System | — | 13ODI 11665220The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair Look up ODI 11665220 at NHTSA ↗ ODI 11687599I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to m… Look up ODI 11687599 at NHTSA ↗ ODI 11701041At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to… Look up ODI 11701041 at NHTSA ↗ | 11ODI 11668916The vehicle is scheduled to return to the dealership again. Multiple safety-critical systems are affected. I believe this is an ongoing electrical system failure in a new vehicle, putting both the driver and passengers at risk. Look up ODI 11668916 at NHTSA ↗ ODI 116720581. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% o… Look up ODI 11672058 at NHTSA ↗ ODI 11713666Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displ… Look up ODI 11713666 at NHTSA ↗ | 10ODI 11670785The contact owns a 2024 Jeep Wagoneer S. The contact stated that the vehicle failed to start as intended. The contact stated that while waiting for several hours or several days, the vehicle started as needed. There were several unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warn… Look up ODI 11670785 at NHTSA ↗ ODI 11684836On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during decelera… Look up ODI 11684836 at NHTSA ↗ ODI 11698079this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer se… Look up ODI 11698079 at NHTSA ↗ | 9ODI 11687599I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to m… Look up ODI 11687599 at NHTSA ↗ ODI 11698079this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer se… Look up ODI 11698079 at NHTSA ↗ ODI 117055922024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been out of service since 12/01/2025 with no permanent fix. Look up ODI 11705592 at NHTSA ↗ | 8ODI 11665220The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair Look up ODI 11665220 at NHTSA ↗ ODI 11684836On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during decelera… Look up ODI 11684836 at NHTSA ↗ ODI 11699565With only 611 miles on the odometer, and [10] days old while driving the 2024 Jeep Wagoneer S, out of nowhere started to systematically shut down while driving, causing a complete loss of power. Vehicle had to be towed to the dealer from which I purchased here in Phoenix Arizona. It has now been 36 days consecutively in the shop and the dealer is unaware what needs to be done to fix it. STAR has also been involved in no fix to this date.. I have opened up an arbitration hearing. But according to the various forms and pages I am on these vehicl… Look up ODI 11699565 at NHTSA ↗ | 5ODI 116720581. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% o… Look up ODI 11672058 at NHTSA ↗ ODI 11713666Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displ… Look up ODI 11713666 at NHTSA ↗ ODI 11734774I am filing this complaint because this vehicle has had multiple intermittent safety-related electrical/software and driver-assistance problems, and the vehicle is available for inspection upon request. On multiple occasions, the vehicle has powered on but would not shift out of Park into Drive. The most recent time, I was leaving work and the vehicle would not let me shift into Drive. I was stuck there for about two hours and had to call for a tow. When the tow truck arrived, the vehicle suddenly allowed me to shift into Drive again and I was … Look up ODI 11734774 at NHTSA ↗ | 6ODI 11666346Purchased the car on 5/16 and it’s been at the dealership since 5/23. Was driving and I received a message telling me to “stop safely, vehicle will shit off soon”. Car immediately slowed drastically and the wheel jerked forcing my car to swerve into the next lane on the interstate. Was barely able to pull the car over safely without getting crushed on the highway. Have opened a case with Jeep Customer care and been in contact with the dealership. Car has been sitting there with no progress on a fix and no one knows what to do. Dealership is wai… Look up ODI 11666346 at NHTSA ↗ ODI 11701041At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to… Look up ODI 11701041 at NHTSA ↗ ODI 11730999What happened? We own a 2025 Jeep Wagoneer S (EV). Since delivery, the software has been unpredictable and dangerous. On day one (18 miles), delivery was delayed for a frunk latch failure requiring a total factory computer reset. The most terrifying event was when the brake and gas pedals "swapped" actions while my husband was driving our three sons. The car sped up when braking and stopped when hitting the gas. The vehicle has also "bricked" (lost all propulsion) twice in traffic with zero warning, nearly causing collisions. Charging fails fr… Look up ODI 11730999 at NHTSA ↗ |
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| Power Train | 13ODI 11665220The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair Look up ODI 11665220 at NHTSA ↗ ODI 11687599I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to m… Look up ODI 11687599 at NHTSA ↗ ODI 11701041At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to… Look up ODI 11701041 at NHTSA ↗ | — | 4ODI 11759678The high-voltage propulsion system and Battery Pack Control Module (BPCM) failed. The vehicle suffered an abrupt drop in power, overriding driver input and forcing it into "turtle mode." The vehicle is currently un-diagnosed and available for inspection at the Jeep dealership. My safety and the safety of others were put at immediate risk. The vehicle suffered a sudden loss of acceleration in live traffic. This abrupt drop in speed creates a severe hazard for rear-end collisions, as the vehicle could not maintain traffic speeds or accelerate ou… Look up ODI 11759678 at NHTSA ↗ ODI 11682770While traveling on the interstate at approximately 70 mph, I pressed the accelerator pedal to increase speed. Instead of accelerating, the vehicle suddenly jerked, and the wheels locked up as though the brakes engaged on their own. I continued pressing the accelerator, but the vehicle rapidly decelerated without responding to throttle input. The most concerning part was that the brake lights did not illuminate while the vehicle slowed down, which created an extreme safety hazard because drivers behind me had no warning that I was slowing. A la… Look up ODI 11682770 at NHTSA ↗ ODI 11696654On [XXX], my 2025 Jeep Wagoneer S (VIN: [XXX] ) suffered a sudden and complete electrical and transmission failure while I was driving my child to school. Without warning, multiple system error messages appeared, the transmission locked, and the vehicle became totally unresponsive. It would not shut off despite several attempts. The wheels were locked solid, and the tow operators had to use sliding skates under the tires to load it onto a flatbed truck. The dealer (Castle Chrysler Dodge Jeep Ram of Naperville, IL) confirmed this condition is … Look up ODI 11696654 at NHTSA ↗ | 3ODI 11714681While driving on highway, message saying “stop safely vehicle will shut down soon” appeared on dashboard. At that time the acceleration would not respond forcing me to drive max speed of 30 mph that decelerated further. Look up ODI 11714681 at NHTSA ↗ ODI 11729725EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attem… Look up ODI 11729725 at NHTSA ↗ ODI 11674319I am reporting ongoing, unresolved, and potentially dangerous issues with my [Year] Jeep [Model, Trim], related to the ECU, electrical system, and overall drivability. I just picked up the vehicle yesterday after it spent 31 days in service, during which the dealership pulled over 65 different codes. Despite this, the vehicle was returned to me with no true resolution, and within 24 hours of driving it again, it is now showing 23 additional new codes. The car has stalled while driving, creating an extremely unsafe situation. On several occasi… Look up ODI 11674319 at NHTSA ↗ | 3ODI 11687599I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to m… Look up ODI 11687599 at NHTSA ↗ ODI 11729788Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s Look up ODI 11729788 at NHTSA ↗ ODI 11729836While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior). Look up ODI 11729836 at NHTSA ↗ | 3ODI 11665220The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair Look up ODI 11665220 at NHTSA ↗ ODI 11729836While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior). Look up ODI 11729836 at NHTSA ↗ ODI 11756230My 2024 Jeep Wagoneer S has experienced repeated electrical and drivability failures. Most recently, while driving at approximately 16,500 miles, the vehicle displayed “Service Electric Vehicle System” followed by “Stop Safely – Vehicle Will Shut Off Soon.” The warning appeared while the vehicle was in motion, creating concern that the vehicle could lose propulsion or shut down unexpectedly in traffic. This was not the first serious incident. On a prior occasion, the vehicle made loud clicking and clacking noises and later became disabled in d… Look up ODI 11756230 at NHTSA ↗ | 0 | 2ODI 11701041At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to… Look up ODI 11701041 at NHTSA ↗ ODI 11723994The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System. Look up ODI 11723994 at NHTSA ↗ |
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| Service Brakes | 11ODI 11668916The vehicle is scheduled to return to the dealership again. Multiple safety-critical systems are affected. I believe this is an ongoing electrical system failure in a new vehicle, putting both the driver and passengers at risk. Look up ODI 11668916 at NHTSA ↗ ODI 116720581. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% o… Look up ODI 11672058 at NHTSA ↗ ODI 11713666Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displ… Look up ODI 11713666 at NHTSA ↗ | 4ODI 11759678The high-voltage propulsion system and Battery Pack Control Module (BPCM) failed. The vehicle suffered an abrupt drop in power, overriding driver input and forcing it into "turtle mode." The vehicle is currently un-diagnosed and available for inspection at the Jeep dealership. My safety and the safety of others were put at immediate risk. The vehicle suffered a sudden loss of acceleration in live traffic. This abrupt drop in speed creates a severe hazard for rear-end collisions, as the vehicle could not maintain traffic speeds or accelerate ou… Look up ODI 11759678 at NHTSA ↗ ODI 11682770While traveling on the interstate at approximately 70 mph, I pressed the accelerator pedal to increase speed. Instead of accelerating, the vehicle suddenly jerked, and the wheels locked up as though the brakes engaged on their own. I continued pressing the accelerator, but the vehicle rapidly decelerated without responding to throttle input. The most concerning part was that the brake lights did not illuminate while the vehicle slowed down, which created an extreme safety hazard because drivers behind me had no warning that I was slowing. A la… Look up ODI 11682770 at NHTSA ↗ ODI 11696654On [XXX], my 2025 Jeep Wagoneer S (VIN: [XXX] ) suffered a sudden and complete electrical and transmission failure while I was driving my child to school. Without warning, multiple system error messages appeared, the transmission locked, and the vehicle became totally unresponsive. It would not shut off despite several attempts. The wheels were locked solid, and the tow operators had to use sliding skates under the tires to load it onto a flatbed truck. The dealer (Castle Chrysler Dodge Jeep Ram of Naperville, IL) confirmed this condition is … Look up ODI 11696654 at NHTSA ↗ | — | 1ODI 11697806While driving my 2025 Jeep Wagoneer S, I experienced a sudden loss of regenerative braking, which caused the vehicle to take much longer to stop than normal. On initial brake application, deceleration was greatly reduced and required substantially more pedal travel and pressure to bring the vehicle to a stop. A “Regenerative Braking Failure” warning appeared in the instrument cluster. At the same time, the vehicle’s power output dropped. The display showed multiple warnings, including Electrical Vehicle System Fault (wrench-and-bolt icon) and … Look up ODI 11697806 at NHTSA ↗ | 2ODI 11703970While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to decelerate as I tried to get to a safe spot out of the interstate lanes. After “resetting” the vehicle and waiting approx 20 min, the vehicle turned on as if nothing happened. This has happened 3 separate times in the span of a month. Look up ODI 11703970 at NHTSA ↗ ODI 1171199710/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started to accelerate again thinking maybe something I did was wrong- but ‘felt that the car was off’. I tried to go forward again and the car wouldn’t really mo… Look up ODI 11711997 at NHTSA ↗ | 1ODI 11724069This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the hood latch failed and the vehicle immediately decelerated to approximately 20 mph, creating a dangerous situation in traffic. The vehicle again had to be t… Look up ODI 11724069 at NHTSA ↗ | 5ODI 116720581. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% o… Look up ODI 11672058 at NHTSA ↗ ODI 11713666Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displ… Look up ODI 11713666 at NHTSA ↗ ODI 117289781) Keyless entry/auto lock/unlock has been an issue since we leased the car, and it remains. CarPlay maps on the dashboard are not in sync with reality (even on the short ride home) often displaying the steering wheel icon and/or “0 m” directions that make no sense with the reality of where I was driving. After a brief stop on the way home, I turned the car on and the emergency brake initiated itself, as it so often has since we leased the car. This is made even worse by the fact that they turned off a collision safety feature to fix this issue… Look up ODI 11728978 at NHTSA ↗ | 1ODI 11732565The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I imm… Look up ODI 11732565 at NHTSA ↗ |
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| Engine | 10ODI 11670785The contact owns a 2024 Jeep Wagoneer S. The contact stated that the vehicle failed to start as intended. The contact stated that while waiting for several hours or several days, the vehicle started as needed. There were several unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warn… Look up ODI 11670785 at NHTSA ↗ ODI 11684836On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during decelera… Look up ODI 11684836 at NHTSA ↗ ODI 11698079this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer se… Look up ODI 11698079 at NHTSA ↗ | 3ODI 11714681While driving on highway, message saying “stop safely vehicle will shut down soon” appeared on dashboard. At that time the acceleration would not respond forcing me to drive max speed of 30 mph that decelerated further. Look up ODI 11714681 at NHTSA ↗ ODI 11729725EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attem… Look up ODI 11729725 at NHTSA ↗ ODI 11674319I am reporting ongoing, unresolved, and potentially dangerous issues with my [Year] Jeep [Model, Trim], related to the ECU, electrical system, and overall drivability. I just picked up the vehicle yesterday after it spent 31 days in service, during which the dealership pulled over 65 different codes. Despite this, the vehicle was returned to me with no true resolution, and within 24 hours of driving it again, it is now showing 23 additional new codes. The car has stalled while driving, creating an extremely unsafe situation. On several occasi… Look up ODI 11674319 at NHTSA ↗ | 1ODI 11697806While driving my 2025 Jeep Wagoneer S, I experienced a sudden loss of regenerative braking, which caused the vehicle to take much longer to stop than normal. On initial brake application, deceleration was greatly reduced and required substantially more pedal travel and pressure to bring the vehicle to a stop. A “Regenerative Braking Failure” warning appeared in the instrument cluster. At the same time, the vehicle’s power output dropped. The display showed multiple warnings, including Electrical Vehicle System Fault (wrench-and-bolt icon) and … Look up ODI 11697806 at NHTSA ↗ | — | 1ODI 11698079this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer se… Look up ODI 11698079 at NHTSA ↗ | 2ODI 11684836On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during decelera… Look up ODI 11684836 at NHTSA ↗ ODI 11666352The car died/bricked up 2 days ago 7 days after owning the vehicle. They said it was a cell in the 12 volt battery. Just picked it up and drove it for 30 minutes it threw up a turtle error and jerked forward a few times Almost hit a pedestrian and a car in front of me. I parked it and getting it towed. It seems according to other owners these things are all bad. Look up ODI 11666352 at NHTSA ↗ | 0 | 0 |
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| Vehicle Speed Control | 9ODI 11687599I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to m… Look up ODI 11687599 at NHTSA ↗ ODI 11698079this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer se… Look up ODI 11698079 at NHTSA ↗ ODI 117055922024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been out of service since 12/01/2025 with no permanent fix. Look up ODI 11705592 at NHTSA ↗ | 3ODI 11687599I was stopped at a red light on a busy road. When it turned green and i accelerated the car would not move. It jerked and the dash lit up lioke a Christmas tree. A big red turtle came up on the dash and I was able to move but only 5-7 miles per hour. I drove the 8 -9 mile home at only 7 miles an hour while being honked at and near misses from the heavy trraffic. The vehiocle was towed to the dealership and I am being told that the manufacturer is aware of the problem but there is no current fix. They may actually try to return the vcehicle to m… Look up ODI 11687599 at NHTSA ↗ ODI 11729788Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s Look up ODI 11729788 at NHTSA ↗ ODI 11729836While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior). Look up ODI 11729836 at NHTSA ↗ | 2ODI 11703970While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to decelerate as I tried to get to a safe spot out of the interstate lanes. After “resetting” the vehicle and waiting approx 20 min, the vehicle turned on as if nothing happened. This has happened 3 separate times in the span of a month. Look up ODI 11703970 at NHTSA ↗ ODI 1171199710/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started to accelerate again thinking maybe something I did was wrong- but ‘felt that the car was off’. I tried to go forward again and the car wouldn’t really mo… Look up ODI 11711997 at NHTSA ↗ | 1ODI 11698079this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer se… Look up ODI 11698079 at NHTSA ↗ | — | 2ODI 11729836While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior). Look up ODI 11729836 at NHTSA ↗ ODI 11712878The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, the vehicle entered a reduced power or “limp mode” condition and would not accelerate when the accelerator pedal was pressed. When the accelerator peda… Look up ODI 11712878 at NHTSA ↗ | 0 | 1ODI 11754488The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to m… Look up ODI 11754488 at NHTSA ↗ |
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| Fuel/Propulsion System | 8ODI 11665220The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair Look up ODI 11665220 at NHTSA ↗ ODI 11684836On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during decelera… Look up ODI 11684836 at NHTSA ↗ ODI 11699565With only 611 miles on the odometer, and [10] days old while driving the 2024 Jeep Wagoneer S, out of nowhere started to systematically shut down while driving, causing a complete loss of power. Vehicle had to be towed to the dealer from which I purchased here in Phoenix Arizona. It has now been 36 days consecutively in the shop and the dealer is unaware what needs to be done to fix it. STAR has also been involved in no fix to this date.. I have opened up an arbitration hearing. But according to the various forms and pages I am on these vehicl… Look up ODI 11699565 at NHTSA ↗ | 3ODI 11665220The service electrical systems light comes on and the vehicle will freeze up. Has happened numerous times without the dealership being able to repair Look up ODI 11665220 at NHTSA ↗ ODI 11729836While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior). Look up ODI 11729836 at NHTSA ↗ ODI 11756230My 2024 Jeep Wagoneer S has experienced repeated electrical and drivability failures. Most recently, while driving at approximately 16,500 miles, the vehicle displayed “Service Electric Vehicle System” followed by “Stop Safely – Vehicle Will Shut Off Soon.” The warning appeared while the vehicle was in motion, creating concern that the vehicle could lose propulsion or shut down unexpectedly in traffic. This was not the first serious incident. On a prior occasion, the vehicle made loud clicking and clacking noises and later became disabled in d… Look up ODI 11756230 at NHTSA ↗ | 1ODI 11724069This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the hood latch failed and the vehicle immediately decelerated to approximately 20 mph, creating a dangerous situation in traffic. The vehicle again had to be t… Look up ODI 11724069 at NHTSA ↗ | 2ODI 11684836On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during decelera… Look up ODI 11684836 at NHTSA ↗ ODI 11666352The car died/bricked up 2 days ago 7 days after owning the vehicle. They said it was a cell in the 12 volt battery. Just picked it up and drove it for 30 minutes it threw up a turtle error and jerked forward a few times Almost hit a pedestrian and a car in front of me. I parked it and getting it towed. It seems according to other owners these things are all bad. Look up ODI 11666352 at NHTSA ↗ | 2ODI 11729836While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior). Look up ODI 11729836 at NHTSA ↗ ODI 11712878The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, the vehicle entered a reduced power or “limp mode” condition and would not accelerate when the accelerator pedal was pressed. When the accelerator peda… Look up ODI 11712878 at NHTSA ↗ | — | 0 | 0 |
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| Forward Collision Avoidance: Automatic Emergency Braking | 5ODI 116720581. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% o… Look up ODI 11672058 at NHTSA ↗ ODI 11713666Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displ… Look up ODI 11713666 at NHTSA ↗ ODI 11734774I am filing this complaint because this vehicle has had multiple intermittent safety-related electrical/software and driver-assistance problems, and the vehicle is available for inspection upon request. On multiple occasions, the vehicle has powered on but would not shift out of Park into Drive. The most recent time, I was leaving work and the vehicle would not let me shift into Drive. I was stuck there for about two hours and had to call for a tow. When the tow truck arrived, the vehicle suddenly allowed me to shift into Drive again and I was … Look up ODI 11734774 at NHTSA ↗ | 0 | 5ODI 116720581. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% o… Look up ODI 11672058 at NHTSA ↗ ODI 11713666Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cause and has not confirmed that the braking system is safe or reliable. The original defect involved a complete loss of braking while the vehicle displ… Look up ODI 11713666 at NHTSA ↗ ODI 117289781) Keyless entry/auto lock/unlock has been an issue since we leased the car, and it remains. CarPlay maps on the dashboard are not in sync with reality (even on the short ride home) often displaying the steering wheel icon and/or “0 m” directions that make no sense with the reality of where I was driving. After a brief stop on the way home, I turned the car on and the emergency brake initiated itself, as it so often has since we leased the car. This is made even worse by the fact that they turned off a collision safety feature to fix this issue… Look up ODI 11728978 at NHTSA ↗ | 0 | 0 | 0 | — | 0 |
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| Unknown Or Other | 6ODI 11666346Purchased the car on 5/16 and it’s been at the dealership since 5/23. Was driving and I received a message telling me to “stop safely, vehicle will shit off soon”. Car immediately slowed drastically and the wheel jerked forcing my car to swerve into the next lane on the interstate. Was barely able to pull the car over safely without getting crushed on the highway. Have opened a case with Jeep Customer care and been in contact with the dealership. Car has been sitting there with no progress on a fix and no one knows what to do. Dealership is wai… Look up ODI 11666346 at NHTSA ↗ ODI 11701041At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to… Look up ODI 11701041 at NHTSA ↗ ODI 11730999What happened? We own a 2025 Jeep Wagoneer S (EV). Since delivery, the software has been unpredictable and dangerous. On day one (18 miles), delivery was delayed for a frunk latch failure requiring a total factory computer reset. The most terrifying event was when the brake and gas pedals "swapped" actions while my husband was driving our three sons. The car sped up when braking and stopped when hitting the gas. The vehicle has also "bricked" (lost all propulsion) twice in traffic with zero warning, nearly causing collisions. Charging fails fr… Look up ODI 11730999 at NHTSA ↗ | 2ODI 11701041At 2,000 miles car experiences an issue when going from drive to reverse the car issued warning that transmission needs to be serviced, wouldn’t go into any gear and wouldn’t turn off. Had to be dragged into flatbed truck and taken to dealer. At 3,000 miles had to stop in road due to medical helicopter and road being closed. When road opened up went to put car into drive. Same errors as before (can’t get in gear, warning lights and won’t turn off) and car had to be dragged onto a flat bed tow truck. Fire department initiated the tow due to… Look up ODI 11701041 at NHTSA ↗ ODI 11723994The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System. Look up ODI 11723994 at NHTSA ↗ | 1ODI 11732565The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I imm… Look up ODI 11732565 at NHTSA ↗ | 0 | 1ODI 11754488The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to m… Look up ODI 11754488 at NHTSA ↗ | 0 | 0 | — |
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