Keystone COUGAR HIGH COUNTRY recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2010 to 2014 model years. Data updated: . 1 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 2 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 1 |
2010: 1; 2011: 2; 2012: 1; 2013: 1; 2014: 1
Year-by-year records
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V239000 · Equipment:Recreational Vehicle/Trailer
Reported: 2010-06-03 (June 3, 2010) · Model years: 2010, 2011
KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 COUGAR HIGH COUNTRY FIFTH WHEELS MANUFACTURED FROM APRIL 15 THROUGH MAY 3, 2010. THE REAR BEDROOM IS MISSING AN EGRESS WINDOW.
Consequence: IN THE EVENT AN EMERGENCY EVACUATION IS NECESSARY, NOT HAVING THE EGRESS WINDOW WILL INCREASE THE RISK OF PERSONAL INJURY.
Remedy: KEYSTONE RV WILL NOTIFY OWNERS AND THE CURRENTLY INSTALLED WINDOW WILL BE REPLACED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
NHTSA campaign record ↗11V322000 · Power Train:Axle Assembly
Reported: 2011-06-13 (June 13, 2011) · Model years: 2011, 2012
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
Consequence: OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
NHTSA campaign record ↗13V155000 · Equipment
Reported: 2013-04-23 (April 23, 2013) · Model years: 2013, 2014
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 |
|---|---|---|---|---|---|
| Structure:Body | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10498288 · 1,500 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body:Bumpers | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10498288 · 1,500 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Structure:Body | Too few reports for a range | 1,500 mi | 1 (sparse) | ODI 10498288 · 1,500 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF. |
| Structure:Body:Bumpers | Too few reports for a range | 1,500 mi | 1 (sparse) | ODI 10498288 · 1,500 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2013: 0 complaints · 2014: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2013 | 0 | 0 | 0 |
| 2014 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2013 | 0 | 0 | 0 |
| 2014 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Structure:Body | Structure:Body:Bumpers |
|---|---|---|
| Structure:Body | — | 1ODI 10498288 · 1,500 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF. |
| Structure:Body:Bumpers | 1ODI 10498288 · 1,500 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF. | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.