Keystone OUTBACK problems and owner complaints

POWER KING TOWMAX STR235/80R16 DOT 83B5 GPB DATE CODE 1410 TRAILER TIRE BLOWOUT. WHILE TRAVELING AT ABOUT 15 MPH, OUR FIFTH-WHEEL TRAVEL TRAILER'S RIGHT REAR TIRE MADE A LOUD BANG AS IF IT POPPED, THE ENTIRE TREAD AND STEEL BELT PORTION OF THE TIRE BEGAN TO COME OFF AS IF PEELED, AND THE TREAD BEGAN TO CUT UP THE UNDERSIDE OF THE TRAILER AS IT SPUN AROUND WITH THE TIRE. THE CIRCULATING TREAD TORE THROUGH THE WEATHER BARRIER, TORE OUT THE INSULATION, BENT SUPPORTS FOR THE DECKING AND SKIRTING, BENT PROPANE LINES, AND BEAT THE PLYWOOD DECKING A…

Look up ODI 10595700 at NHTSA ↗

2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WAS ABOUT TO SEPARATE TOO! THIS COMPANY DYNAMIC TIRE THAT MAKES THE POWER KING BRAND TRAILER TIRES SHOULD NOT BE ABLE TO SELL THESE TIRES TO THE PUBL…

Look up ODI 10713258 at NHTSA ↗

TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGHS. THE TIRES ARE TRAILER KING ST225/75R15 WITH A MAX WEIGHT RATING OF 2,540LBS EACH. THE TRAILER HAS FOUR (4) WITH A DUAL AXLE SETUP. THESE ARE FACTORY ISSUED TIRES. THE GVWR OF THE TRAILER IS 10,500LBS WHICH CALCULATES AS 340LBS IN EXCESS OF THE T…

Look up ODI 11163222 at NHTSA ↗

The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered that the subframe of the trailer had buckled causing the front-end to lower. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact…

Look up ODI 11433968 at NHTSA ↗

The recall was originally done by the selling dealer in February 21. We purchased the RV in February 21. The recall failed 6 months later. It was repaired by the frame manufacturer BAL while we were in Florida. The recall is failing AGAIN. This recall is inadequate. RV is no longer safe to tow. Keystone knows the recall repair is inadequate.

Look up ODI 11654894 at NHTSA ↗

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Look up ODI 11527028 at NHTSA ↗

The contact owns a 2023 Keystone Cougar. The contact stated that while towing the RV at an undisclosed speed, the contact could see the top of the RV, which was normally impossible, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact became aware that the frame at the hitch had buckled, allowing the front of the RV to tilt downward. No warning lights were illuminated. The RV was not taken to the dealer or an independent mechanic. The RV was not repaired. The manufacturer was notified of the …

Look up ODI 11680763 at NHTSA ↗

WE RECENTLY PURCHASED A USED 2011 KEYSTONE OUTBACK TOY HAULER-STYLE TRAVEL TRAILER. IT HAS A SIDE-ENTRY GARAGE ON THE FRONT OF THE TRAILER. KEYSTONE ADVERTISES THE TRAILER AS CAPABLE OF TRANSPORTING A FULL-SIZED MOTORCYCLE IN THE GARAGE. UNFORTUNATELY, THERE'S A DEFECTIVE DESIGN IN THE LOADING RAMP THAT MAKES GETTING A MOTORCYCLE IN THE GARAGE VERY DANGEROUS AND ALMOST IMPOSSIBLE. THE PROBLEM IS WITH THE ANGLE OF THE LOADING RAMP WHEN IT'S OPENED. IT'S SO STEEP, MOST STREET MOTORCYCLES BOTTOM OUT ON THE FRAME. MY PERSONAL EXPERIENCE …

Look up ODI 10587438 at NHTSA ↗

KEYSTONE RV AND DUTCHMAN RV OF GOSHEN, IN ARE MANUFACTURING DEFECTIVE UNITS AND REFUSE TO REPLACE THE EXTERIOR SIDE PANELS OF THE UNIT WHICH ARE CRACKING IN HALF. THE RV HAS 5 CRACKS IN THE FRP AND GELCOAT OF THE UNIT CAUSING THE BODY OF THE UNIT TO CRACK APART. THE MORE WE HAUL IT DOWN THE ROAD THE MORE CRACKS APPEAR. THE PROBLEM IS THAT THE LUAN PANELS, WHICH WERE INSTALLED BY THE FACTORY WERE NOT INSTALLED PROPERLY LEAVING AN INCH GAP BETWEEN EACH ONE THEREFORE THE FRP HAS NOTHING TO ADHERE TO, CAUSING THE UNIT TO CRACK APART ON BOTH SIDES.…

Look up ODI 10872847 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 KEYSTONE OUTBACK TRAILER BEING HAULED BY A 2014 DODGE RAM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V439000 (STRUCTURE) IN OCTOBER OF 2017. THE CONTACT TOOK THE VEHICLE TO MOTOR SPORTLAND (4001 STATE ST, SALT LAKE CITY, UT 84107) AND THE DRAW BAR WAS REPAIRED. HOWEVER, TWO MONTHS LATER, THE DRAW BAR STARTED TO RUST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER SHOULD NOT HAVE BEEN LEFT OUTSIDE. NO FURTHER ASSISTANCE WAS PROVIDED. THE TRAILER WAS NOT REPAIRED AGAIN. THE VIN WAS I…

Look up ODI 11090475 at NHTSA ↗

POWER KING TOWMAX STR235/80R16 DOT 83B5 GPB DATE CODE 1410 TRAILER TIRE BLOWOUT. WHILE TRAVELING AT ABOUT 15 MPH, OUR FIFTH-WHEEL TRAVEL TRAILER'S RIGHT REAR TIRE MADE A LOUD BANG AS IF IT POPPED, THE ENTIRE TREAD AND STEEL BELT PORTION OF THE TIRE BEGAN TO COME OFF AS IF PEELED, AND THE TREAD BEGAN TO CUT UP THE UNDERSIDE OF THE TRAILER AS IT SPUN AROUND WITH THE TIRE. THE CIRCULATING TREAD TORE THROUGH THE WEATHER BARRIER, TORE OUT THE INSULATION, BENT SUPPORTS FOR THE DECKING AND SKIRTING, BENT PROPANE LINES, AND BEAT THE PLYWOOD DECKING A…

Look up ODI 10595700 at NHTSA ↗

2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WAS ABOUT TO SEPARATE TOO! THIS COMPANY DYNAMIC TIRE THAT MAKES THE POWER KING BRAND TRAILER TIRES SHOULD NOT BE ABLE TO SELL THESE TIRES TO THE PUBL…

Look up ODI 10713258 at NHTSA ↗

TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGHS. THE TIRES ARE TRAILER KING ST225/75R15 WITH A MAX WEIGHT RATING OF 2,540LBS EACH. THE TRAILER HAS FOUR (4) WITH A DUAL AXLE SETUP. THESE ARE FACTORY ISSUED TIRES. THE GVWR OF THE TRAILER IS 10,500LBS WHICH CALCULATES AS 340LBS IN EXCESS OF THE T…

Look up ODI 11163222 at NHTSA ↗

One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side

Look up ODI 11544162 at NHTSA ↗

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Look up ODI 11527028 at NHTSA ↗

SUSPENSION SHACKLE BUSHINGS WEARING IN LESS THAN 3000 MILES MOUNTING BOLTS TO SHACKLES LOOSE LOCK NUT. NO MANUAL THAT STATES OPERATOR HAS TO HAVE SUSPENSION SERVICED . HAVE HAD WHEEL BEARING REPLACED IN SAME FRONT AXLE TWICE BECAUSE OF WHEEL OVERHEATING CAUSING BRAKE DUST.

Look up ODI 10929917 at NHTSA ↗

BUT BARE STEEL ON TOUNGE RECALL 17V-439 =- DID NOT PRIME OR PAIINT AND IS RUSTING - PER KEYSTONE - NOT THEIR PROBLEM AND SHOULD NOT BE IN THE ENVIRONMENT WHEREIT CAN GET WET. WHAT? - IT IS A TERAVEL REAILER AND IT IS THE TOW BAR. KEYSTONE HAS CREATED A POTENTIALLY WORSE SAFETY ISSUE BY NOT PAINTING THE REPAIR - NOW IT COULD RUST OUT AND FAIL

Look up ODI 11090474 at NHTSA ↗

Failed frame recall repair completed by Meyer’s. Was repaired, but not correctly cause the frame to buckle. I have had ZERO luck trying to get this resolved myself since March!

Look up ODI 11757657 at NHTSA ↗

The recall was originally done by the selling dealer in February 21. We purchased the RV in February 21. The recall failed 6 months later. It was repaired by the frame manufacturer BAL while we were in Florida. The recall is failing AGAIN. This recall is inadequate. RV is no longer safe to tow. Keystone knows the recall repair is inadequate.

Look up ODI 11654894 at NHTSA ↗