U.S. public vehicle records

Kia EV9 brakes problems

22 complaint narratives mention brakes terms.

Key facts

252 owner complaints analyzed

10 distinct recall campaigns

7,606 mi median reported failure mileage

Scope: 2024 to 2026 model years. Data updated: 2026-10-01 (October 1, 2026). 12 complaints include usable failure mileage. View data status.

Braking behavior evidence

22 of 252 complaints match this topic (8.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11592798 · 2024-06-06 (June 6, 2024)

In brand new 2024 Kia EV9, the steering wheel shakes at or above speeds of 65mph. Replicated symptoms in all regen modes, as well as with regenerative braking turned off. Replicated symptoms with lane assist and highway driving assist both on and off. Issue presents itself on various different conditions of road surfaces. Brought vehicle to dealership service department and they stated that alignment was perfect and there was no unusual tire wear. Service advisor went on test drive with me and witnessed the symptoms but disregarded it as poss…

Owner-reported narrative. Look up ODI 11592798 at NHTSA ↗

Owner report 11608723 · 2024-08-15 (August 15, 2024)

When I entered and tried the vehicle, I was presented with a trip information display on the instrument cluster in another language(assume Korean) with all values at zero. After turning the car on, the instrument cluster was blank except for the gear indicator and a red parking brake icon. The heads up display was completely blank as well. The car would shift into all other gears and drive. Turn signals did work, but the indicators were absent and did not make any sound. There was also no ready indication or chime signaling that the car was on …

Owner-reported narrative. Look up ODI 11608723 at NHTSA ↗

Owner report 11612143 · 2024-09-02 (September 2, 2024)

The vehicle unexpectedly accelerates in multiple situations, all related to “iDrive” (one pedal driving), either failing to engage, or unexpectedly disengaging. It almost hit something while parking, and it started accelerating into oncoming traffic from a stop sign. I’ve driven the car for 60 miles. I suspect there are other similar scenarios that I haven’t discovered. Steps to reproduce grouped by scenario: 1. Engage iDrive with the left steering wheel paddle. Remove foot from brake. Car does not move. Switch to R then D. Remove foot…

Owner-reported narrative. Look up ODI 11612143 at NHTSA ↗

Owner report 11618537 · 2024-10-07 (October 7, 2024)

My car is 7 months old. Today, while driving, the driver display went blank. I had no speed indicator, no blinkers, I do not know if the brake lights were working, nothing in the driver display dash. I understand that this is an issue with this particular car. This is very dangerous. Nothing I did would make the display come back on. The car is currently at the dealers being worked on so I don't know what the problem is or how it is being resolved. But, based on EV9 forums, this is a known problem. That I of course knew nothing about.

Owner-reported narrative. Look up ODI 11618537 at NHTSA ↗

Owner report 11618678 · 2024-10-08 (October 8, 2024)

After starting and backing the car out of a parking spot, I noticed the instrument cluster display screen behind the steering wheel was completely blank, except for the letter of the gear I was in (P, R, or D) in the bottom center of the screen. The symbol for the parking brake also appeared in the bottom left of the screen, and the Door Ajar symbol at the top of the screen. The Heads Up display was also not working at all. When the turn signal was used, I could not see the light flash on the screen, and there was no audible noise telling me …

Owner-reported narrative. Look up ODI 11618678 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

252 unique complaints in this selection. Analysis snapshot: 2026-10-01.

4.8%Usable mileage12 / 252 records

100.0%Valid incident date252 / 252 records

100.0%Valid filing date252 / 252 records

100.0%Ordered incident and filing dates252 / 252 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2024	2025	2026
Electrical System	10048.3% ODI 11573207 The car died in my garage after only owning it for 4 weeks Look up ODI 11573207 at NHTSA ↗	315.8% ODI 11713139 Component: Electrical System / Instrument Panel Speed at time of failure: [Insert typical speed, e.g., 65 mph] Description of Incident: My vehicle is suffering from an intermittent but total loss of the instrument cluster functionality while in motion. The display goes dark and is replaced by a "No Signal" message. This results in the immediate loss of all critical safety information, including speed, battery range, and warning telltales. This is a direct violation of FMVSS No. 101 (Controls and Displays). Specific Recalls/Campaigns Not Addr… Look up ODI 11713139 at NHTSA ↗	1246.2% ODI 11709899 I own a Kia 2026 EV9. We charged the car to 80% (we have reduced the limit to only 80%). The next morning there was no power to the car. The interior lights would not come on door handles would not work. I could not start the vehicle. I read on line of the 12v battery dying and ICCU failures. I charged the battery for 1.5 hours and was able to get the car to start. I immediately drove it to the Kia dealership on 01/05/2026. The service department stated they could charge the battery but had to further diagnose the problem. On 01/08/202… Look up ODI 11709899 at NHTSA ↗
Unknown Or Other	3918.8% ODI 11582554 I leased my EV9, GT from Northstar KIA, NY. I got the delivery of EV9 GT on 3/29/2024. I started to notice that the car was not charging properly. After the whole night of charging it was charged like 3-4% at most. on the 3rd-4th day, the car started to make sudden abnormal sounds. I called the salesperson and dealership regarding the charging, and other issues, and told me to take it to the service center. I took the car to the service center on 4/7/2024, and I was told that the mechanic for EV9 was not available that day. Later that day I was… Look up ODI 11582554 at NHTSA ↗	15.3% ODI 11713139 Component: Electrical System / Instrument Panel Speed at time of failure: [Insert typical speed, e.g., 65 mph] Description of Incident: My vehicle is suffering from an intermittent but total loss of the instrument cluster functionality while in motion. The display goes dark and is replaced by a "No Signal" message. This results in the immediate loss of all critical safety information, including speed, battery range, and warning telltales. This is a direct violation of FMVSS No. 101 (Controls and Displays). Specific Recalls/Campaigns Not Addr… Look up ODI 11713139 at NHTSA ↗	519.2% ODI 11709899 I own a Kia 2026 EV9. We charged the car to 80% (we have reduced the limit to only 80%). The next morning there was no power to the car. The interior lights would not come on door handles would not work. I could not start the vehicle. I read on line of the 12v battery dying and ICCU failures. I charged the battery for 1.5 hours and was able to get the car to start. I immediately drove it to the Kia dealership on 01/05/2026. The service department stated they could charge the battery but had to further diagnose the problem. On 01/08/202… Look up ODI 11709899 at NHTSA ↗
Suspension	2110.1% ODI 11615665 The whole car vibrates at highway speeds. You can feel it in the steering wheel and the center armrest console. Dealer has balanced wheels twice and performed alignment but nothing will fix it. Look up ODI 11615665 at NHTSA ↗	15.3% ODI 11711065 Vehicle consistently vibrates at highway speeds, feels like a driveline vibration, wheel, tire or suspension issue. Almost feels like a tire is wobbling. Look up ODI 11711065 at NHTSA ↗	13.8% ODI 11766978 Parts near the rear left suspension area fell off and landed on the inside rear left wheel while driving in I-405. Wheels have never been removed for by reason before this incident after purchasing the car. Car only has 7724 miles on the odometer. Look up ODI 11766978 at NHTSA ↗
Wheels	146.8% ODI 11593111 First the vehicle shakes at highway speeds. It has a substantial steering wheel vibration. I had to get two separate wheel balances done to attempt to resolve the issue. Can’t really say if the issue is fully resolved now because both the 12v battery and high voltage battery have had issues or failures leading to a completely dead unusable vehicle. Car has been out of working order for 13 days now with no eta on when the issue will be resolved. All of this happened with less than 30 days of owning the vehicle. Look up ODI 11593111 at NHTSA ↗	421.1% ODI 11642829 While driving on the freeway I suddenly lost control of the vehicle, with the vehicle swerving left and back across several lanes. Thankfully, I avoided a catastrophic accident and managed to pull over safely. There were no warning lamps or messages of any kind prior to the failure. Upon inspection of the driver’s side rear wheel, I discovered that multiple lug nuts had snapped off, with the studs still attached to the lug nuts. The remaining lug nuts were extremely loose. I have never heard of such a dangerous defect in a brand-new vehicle, a… Look up ODI 11642829 at NHTSA ↗	311.5% ODI 11750444 Since taking delivery on June 20, 2025, this vehicle has exhibited a vibration at highway speeds, most severe at approximately 72 mph. The steering wheel visibly shakes and the vibration is felt through the steering column. It is fatiguing over long drives and I have become unwilling to use the vehicle for family highway travel. I reported it to the selling dealer within days of delivery. Authorized Kia dealers have attempted repair four times over thirteen months, including tire replacement, multiple road force balances, and alignments. The de… Look up ODI 11750444 at NHTSA ↗
Steering	146.8% ODI 11592798 In brand new 2024 Kia EV9, the steering wheel shakes at or above speeds of 65mph. Replicated symptoms in all regen modes, as well as with regenerative braking turned off. Replicated symptoms with lane assist and highway driving assist both on and off. Issue presents itself on various different conditions of road surfaces. Brought vehicle to dealership service department and they stated that alignment was perfect and there was no unusual tire wear. Service advisor went on test drive with me and witnessed the symptoms but disregarded it as poss… Look up ODI 11592798 at NHTSA ↗	315.8% ODI 11649160 Vibration at highway speeds above 65mph. Online forums make it seem like a common defect. Look up ODI 11649160 at NHTSA ↗	311.5% ODI 11748295 I was driving down the freeway driving at the speed of traffic. My vehicle started beeping aggressively, a red indicator started flashing over the frunk area of the vehicle representation in the dash and my vehicle entered red turtle mode. This red turtle mode severely reduced the vehicle's speed and ability to maneuver on the freeway. I was almost struck by numerous vehicles while attempting to get to the side of the road. I had been driving in the number 3 lane of a 5 lane freeway where lane 1 was an exit only offramp. Once I got to the side … Look up ODI 11748295 at NHTSA ↗
Vehicle Speed Control	178.2% ODI 11581109 While using adaptive cruise control on the highway, my car almost rear ended the car in front of me when it surged ahead around a slight curve in the road. I was travelling approximately 5mph below the set cruise speed due to the traffic ahead. It appears that my vehicle lost radar sight of the car in front and tried to get back up to the set speed. This has happened on multiple occasions now. Look up ODI 11581109 at NHTSA ↗	00.0% No examples available for this selection.	311.5% ODI 11725811 On March 19, 2026, at approximately 1003 hours, I was traveling north on the [XXX] located in [XXX] . I was traveling in the number two lane and my speed was approximately 78 MPH when all of a sudden I had a loss acceleration power and my Kia EV9 began to decelerate rapidly and my dashboard began to flash a loss of power warning. I had no control over my accelerator and could not speed up. Due to the rapid deceleration I had to take evasive action as northbound highway traffic was flowing smoothly. My clearest path was to move to the lefthand … Look up ODI 11725811 at NHTSA ↗
Seats	115.3% ODI 11612521 Drivers seat moving diagonally back and forth left to right when your make left and right turns. The force the car makes, forces the drivers seat to shift. Its a huge safety concern, everyone that has an EV9, a crash can result in the driver being killed because if the seat moves left to right forward and back under heavy or even light g force, imagine during a crash. The seatbelt is on the seat, so your whole body would go flying into the windshield because the seat can't even stay in position with light or heavy movements. Several people have… Look up ODI 11612521 at NHTSA ↗	315.8% ODI 11648621 The drivers seat rocks and shakes or wobbles while you drive. They need to change the frame to fix the issue. Look up ODI 11648621 at NHTSA ↗	13.8% ODI 11763485 I was sold a vehicle with a manufacturer defect. At purchase there was a loud wind noise coming from sunroof. I was promised a swift service department visit to realign the sunroof. At service visit ten days later the dealership replaced sunroof and threw electrical error codes B271100. After a specialist over rode the error the dealership claimed fixed and had me pick up the vehicle. The loud wind noise was still present. When I attempted to return the vehicle the dealership said I would no longer be serviced by their dealership. Kia Customer … Look up ODI 11763485 at NHTSA ↗
Visibility/Wiper	94.3% ODI 11581099 There was ~1/4" of slush on the roof of the EV9 when starting an in-town trip. On a back road when decelerating, most of the slush slid forward and down the windshield. It was very wet but frozen enough to create a lump under the wipers. It seems the EV9's wipers will completely stop if they are unable to fully return to their start position, and some of the ice was preventing them from doing that, and so they refused to continue wiping at all. I tried turning the wipers on/off and changing speed, but nothing would get them running again. Than… Look up ODI 11581099 at NHTSA ↗	315.8% ODI 11641255 We had a snow the last couple of days and when it mostly cleared up we went out to the grocery store. We had done on best to clear of the car of snow. While driving the windshield wipers were working fine until a small chuck of snow came down from the roof of the car. The wipers immediate started to glitch and not move which caused a big visibility problem. I was able to pull over and clear it but was concerned that small amounts of snow would cause the wipers to completely stop. Look up ODI 11641255 at NHTSA ↗	311.5% ODI 11724016 The first time I drove on a highway in this brand new car the windshield chipped. There are facebook group posts of other drivers experiencing numerous chips and cracks in the windshield. I'm not sure how this compares with other cars, but I've been driving for about 20 years and have had little rocks/pebbles hit the car windshield and never have had an issue with a chip in the windshield. I'm not sure how unsafe this is-- if the entire thing could break-- the dealership I go to is patching it for me-- but this may be a consumer issue and possi… Look up ODI 11724016 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	4,612 mi	3 (sparse)	ODI 11622255 · 500 mi The contact owns a 2024 Kia EV9. The contact stated while driving at highway speeds with the cruise control activated, the instrument panel went blank. The contact stated that when the instrument panel returned to normal operation, the vehicle quickly accelerated without the accelerator pedal being depressed. The contact immediately deactivated the cruise control and the vehicle returned to normal operation. Since the initial instrument panel failure, the failure persisted while driving at various speeds. The contact stated that the instrument … Look up ODI 11622255 at NHTSA ↗ ODI 11626678 · 4,612 mi The contact owns a 2024 Kia EV9. The contact stated while attempting to start the vehicle, the contact became aware that the instrument panel was dark. The vehicle was towed to the dealer where it was diagnosed that the instrument panel had failed, and a system update was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V757000 (ELECTRICAL SYSTEM). The approximate failure mileage was 4,612. Look up ODI 11626678 at NHTSA ↗ ODI 11667417 · 12,000 mi The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the instrument panel went blank. The vehicle was restarted, and the instrument panel returned to normal functionality. The contact stated while charging the vehicle at the residence, the notification “Connected” was displayed and then the “Disconnected” notification was displayed on the Kia App on the contact’s cellphone. While the contact was driving the vehicle, the same notifications were displayed on the instrument panel. The contact stated that the message "There may… Look up ODI 11667417 at NHTSA ↗
Suspension	Too few reports for a range	11,634 mi	2 (sparse)	ODI 11670218 · 10,600 mi The contact owned a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the vehicle lost automotive power. The vehicle was towed to the dealer, where it was diagnosed with a failed rear inverter. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with a failed rear inverter again. The contact was informed that the rear inverter needed to be replaced. The… Look up ODI 11670218 at NHTSA ↗ ODI 11713901 · 12,668 mi The contact owns a 2024 Kia EV9. The contact stated that while driving approximately 20 MPH, there was an abnormal slapping sound coming from the rear passenger’s side of the vehicle. While observing the tires, the contact became aware that the rear tires were bald, and the steel belts were coming from the inside of the tires. The contact used Fix a Flat inside the tires and was able to drive the vehicle to the residence. The following day, the vehicle was towed to the dealer, and the dealer that it was a known issue with the original tires on … Look up ODI 11713901 at NHTSA ↗
Seats	Too few reports for a range	17,854 mi	2 (sparse)	ODI 11642002 · 35,701 mi The contact owns a 2024 Kia EV9. The contact stated while driving at various speeds, the middle-row passenger’s side seat failed to remain secured. The contact stated that due to the failure the middle row passenger seated in the seat was moving forwards and backwards because the seat failed to remain secured. The contact stated that the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage… Look up ODI 11642002 at NHTSA ↗ ODI 11676249 · 6 mi The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats in… Look up ODI 11676249 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	10	None	ODI 11623295 Dashboard shows a message" Stop vehicle and check brake system", vehicle doesn't pass over the 10 mph. On the KIA access APP I have all this 6 Diagnostic Issues : FR_CMR C28B981, FR_CMR C164286, ADAS_DRV C28B086, ADAS_DRV 28B986, ADAS_DRV C28B881, ADAS_DRV C164286. Dealer was unable to fix the issue, they state that it fix by itself. Also I have a safety Recall SC326 Look up ODI 11623295 at NHTSA ↗ ODI 11623304 The driver's seat shifts towards the right rear when the vehicle accelerates or goes around a left hand turn (i.e. when forces push the driver towards the rear of the vehicle). The driver's seat shifts towards the left front when the vehicle brakes heavily or goes over speed bumps. Kia dealership says this is a known issue with the seat coming out of its track assembly, and confirmed by half a dozen reports on Reddit's Kia EV9 forum [XXX] ). Kia is offering no timeline for a fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT … Look up ODI 11623304 at NHTSA ↗ ODI 11623911 On Oct 11th the vehicle failed to fully charge, stopping at 69%. I heard loud and repeated clicking from the undercarriage. On Oct 12th I received an email / system notification “ A suspected condition with your BuddyNine’s Battery Management System has been detected. Charging has been limited. A full system check is recommended. Please schedule an appointment at your Kia dealership as soon as possible.” On Oct 12th I received a critical warning in the Kia app: “ Your EV Battery has a critical issue. Contact Roadside Assistance [phone removed])… Look up ODI 11623911 at NHTSA ↗
2024-12	9	24V962000	ODI 11628845 Car would not shift out of park into drive reverse or neutral had to be towed to dealership Look up ODI 11628845 at NHTSA ↗ ODI 11628847 Entire dashboard went blank and was not visible Look up ODI 11628847 at NHTSA ↗ ODI 11628852 Over 10 times I've had errors come up on dashboard about sensor systems that are not working. Cat has been taken in 5 times for this with no resolution. I can provide numerous dashboard pictures going back since I purchased the vehicle Look up ODI 11628852 at NHTSA ↗
2025-01	10	None	ODI 11634889 When blocked from returning to the fully off/down position, in this case by ice, the windshield wipers stop working. In my other vehicle, even if they don't go all the way down they still operate. We had an ice blockage that completely deactivated the wipers while driving in already hazardous conditions. Look up ODI 11634889 at NHTSA ↗ ODI 11635659 I am told my car did have the software update for the instrument display but I still experienced issue where I turn on the car and the display in the middle is completely black except it shows D for the gear I am in. Can’t see the speed can’t see if the blinkers are on! Look up ODI 11635659 at NHTSA ↗ ODI 11636392 I brought the vehicle in to have recalls addressed on 12/30/24. Starting the next day we noticed the car was weaving without any steering, but thought it might have been icy road conditions and waited to see if it reoccured. The car has since weaved intermittently, but has righted itself after releasing the accelerator. However, on 1/15/25 while traveling about 50mph, the car started weaving on its own and when the accelerator was released the car started to wildly fishtail. Called dealer and they agreed this was a serious issue and agreed to s… Look up ODI 11636392 at NHTSA ↗
2025-02	10	25V115000	ODI 11641089 UNKNOWN Look up ODI 11641089 at NHTSA ↗ ODI 11642002 · 35,701 mi The contact owns a 2024 Kia EV9. The contact stated while driving at various speeds, the middle-row passenger’s side seat failed to remain secured. The contact stated that due to the failure the middle row passenger seated in the seat was moving forwards and backwards because the seat failed to remain secured. The contact stated that the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage… Look up ODI 11642002 at NHTSA ↗ ODI 11642401 The blank screen software recall has not fixed the screen that goes blank. It is still happening. This was after a dealership visit to address the recalls. Look up ODI 11642401 at NHTSA ↗
2025-03	22	None	ODI 11646085 Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, c… Look up ODI 11646085 at NHTSA ↗ ODI 11647715 Car would not charge on a fast charger and died on us while on a trip. We got the car towed to a dealership and two days later was told the car was fixed and ready to go. On the way home, we stopped to charge the car and the car still wouldn’t connect to charger. The car would connect to our home charger though. I took to the car to the dealership in our town where they had trouble getting it to connect to their fast charger along with the car not communicating to back of car. The car also completely died even with a full battery and had to get… Look up ODI 11647715 at NHTSA ↗ ODI 11648155 When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with sp… Look up ODI 11648155 at NHTSA ↗
2025-04	4	None	ODI 11652951 Since taking delivery of the vehicle I noticed the vehicle "hops around" when encountering irregularities in the road. The vehicle feels unsettled over seams, bumps, or uneven surfaces, even minor ones like raised seams or potholes. This happens both while driving straight and through corners, with the rear end feeling like it's skipping, hopping, or "porpoising." The issue is most noticeable at highway speeds. Look up ODI 11652951 at NHTSA ↗ ODI 11653675 My car started to not charge for more than 10mn at a time. It also showed an error message about the electrical system. I have dropped off my car at the dealership on march 3rd. No information since Look up ODI 11653675 at NHTSA ↗ ODI 11653706 The car seat system on this device is defective. After placing the shell back on the base and it clicking/latching in place, the shell pops off with using minimal force. The bar with the little plastic arms do not hold the car seat in place. This is extremely dangerous for the child. The arms and bar should be replaced with something that locks in place. In the photos you can see where I circled in red, shows the parts that are unattaching. And the yellow indicates the wear/friction on the plastic surface from it sliding in and out of place. … Look up ODI 11653706 at NHTSA ↗
2025-05	6	None	ODI 11660473 What happened? While driving at highway speeds (approximately 60-75 mph), the vehicle exhibits a pronounced up-and-down motion at the rear, commonly referred to as “porpoising.” This motion is especially noticeable when traversing uneven road surfaces or expansion joints. This issue compromises vehicle stability and passenger comfort, posing a potential safety risk during high-speed travel. The problem has been consistently reproducible under similar driving conditions. The vehicle has not yet been inspected by a dealer or independent servi… Look up ODI 11660473 at NHTSA ↗ ODI 11660694 1. Repair History and Days Out of Service The vehicle has been at CMA Colonial Kia dealership since [insert drop-off date], totaling 49 days (and counting) out of service as of 05/13/2025. The sole but critical issue is a failed high-voltage battery, which the dealership and Kia confirmed must be fully replaced. This is the first repair attempt, but the car has remained unusable for over a month. 2. Substantial Impairment to Use, Value, and Safety The failure of the high-voltage battery in an electric vehicle renders it completely inoperable, … Look up ODI 11660694 at NHTSA ↗ ODI 11660845 At least one cell of the ev battery is defective and the battery will not charge. The dealer determined that it is unsafe to drive. We are pending repairs and under warranty for over 40 days now and Kia can provide de no estimate for when the car will be repaired. Look up ODI 11660845 at NHTSA ↗
2025-06	5	None	ODI 11665467 Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at… Look up ODI 11665467 at NHTSA ↗ ODI 11667057 when driving this car at highway speeds, if you hit any sort of obstacle, you are going to experience an extreme amount of sloshing in the back of your car. This same experience occurs when you are going down a hill, around a bend, and hit a pothole or any sort of irregularities in the road surface. When this sloshing occurs, it feels as though the back end of the car is going to whip around, causing you go to into an uncontrolled spin. To put this into perspective, I had to replace my rear tires after 10,000 miles because of how much wear th… Look up ODI 11667057 at NHTSA ↗ ODI 11667417 · 12,000 mi The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the instrument panel went blank. The vehicle was restarted, and the instrument panel returned to normal functionality. The contact stated while charging the vehicle at the residence, the notification “Connected” was displayed and then the “Disconnected” notification was displayed on the Kia App on the contact’s cellphone. While the contact was driving the vehicle, the same notifications were displayed on the instrument panel. The contact stated that the message "There may… Look up ODI 11667417 at NHTSA ↗
2025-07	5	None	ODI 11671190 When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this. Look up ODI 11671190 at NHTSA ↗ ODI 11676249 · 6 mi The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats in… Look up ODI 11676249 at NHTSA ↗ ODI 11676269 I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance. Look up ODI 11676269 at NHTSA ↗
2025-08	3	None	ODI 11682293 While driving, the vehicle suddenly lost power and could not accelerate normally. The speed dropped and got stuck around 12–25 mph even when pressing the accelerator. This happened multiple times, usually during hot daytime conditions. It created a serious safety risk, and one time another car almost hit me from behind because my vehicle slowed down so suddenly. The dealer has inspected the car several times but said they could not reproduce the problem. Warning messages such as “Power Limited” appeared on the dashboard when the failure occurre… Look up ODI 11682293 at NHTSA ↗ ODI 11683737 Received the following warning on 8/16 with 6987 miles on the car: Critical EV Battery Warning Your EV Battery has a critical issue. Contact Roadside Assistance as soon as possible. Car has been in the dealership for a week with "no estimated repair timeline" due to the battery cells failing. Car will not fully charge and is at risk of suddenly losing power and stopping, per the dealer. Look up ODI 11683737 at NHTSA ↗ ODI 11684001 The Kia EV9 Wind I bought several days ago worked fine for a couple of days with a slight vibration, but yesterday I experienced 3 incidents. 1. As I was coming to a full stop at a stop sign, there was a mild grinding noise from the rear of the vehicle. 2. I continued for 100 yards and came to a stop light and the car made a louder grinding sound of gears grinding as I was coming to a full braking stop. 3. I continued for about 1/2 mile. As I was coming to a stop at a stop light, there was a very loud grinding sound from the back of the car, … Look up ODI 11684001 at NHTSA ↗
2025-09	8	None	ODI 11684238 1. When I go over bumps, the car behaves as if it's about to lose control. It porpoises and at one point it feels like you're about to lose control of the vehicle. 2. We have taken the vehicle to the dealer 3+ times now for the same issue. They claim that it's a glitch in the suspension but there is no know fix. At 55+MPH the vehicle starts vibrating and is completely different than issue number 1 above. They've tried balancing the tires but it has not been Successful. We're hoping to claim the car and Lemon through WI. Look up ODI 11684238 at NHTSA ↗ ODI 11685863 The vehicle was being driven on a highway when it became unresponsive to input from the accelerator pedal and the car's dashboard indicated an electrical system failure. There were no indications of problems with the car before the electrical system failure warning appeared. The car coasted to a stop on the side of the highway, where it was disabled (i.e., it would not shift into drive or reverse). The car was towed to a Kia dealership, where it has been for more than five weeks. The dealership replaced the ICCU but that did not resolve the pro… Look up ODI 11685863 at NHTSA ↗ ODI 11688930 Battery Management System - Critical EV Battery Warning This vehicle has been back to the dealership for repairs multiple times. Including needing to swap battery cells and wires around. Look up ODI 11688930 at NHTSA ↗
2025-10	5	None	ODI 11693716 When driving between 20-40 mph and hitting a rough patch of road, pothole, expansion joint, or uneven pavement, the vehicle sometimes heavily sways left to right. It takes one to two seconds to stabilize after the swaying. My wife and I both experience it at different times - we say it "feels like a wheel is falling off" because it's so disorienting and concerning. It often happens unexpectedly with road surface that doesn't actually appear to be all that bad. The rear end feels particularly unstable, like the suspension can't control the vehi… Look up ODI 11693716 at NHTSA ↗ ODI 11693832 The dashboard and control panel of my vehicle have repeatedly blacked out since shortly after purchase. These blackouts cause the entire instrument cluster and control systems, including critical safety features, to become non-functional or obstructed intermittently while driving. This creates a dangerous situation where I lose access to important information such as speed, warning indicators, and climate controls, severely compromising my ability to operate the vehicle safely. The issue has occurred multiple times, including once while drivin… Look up ODI 11693832 at NHTSA ↗ ODI 11693978 The DC charger plug won’t release after charge was completed. Waiting 3.5 for the tech to forcefully unplug and broke the charger pins. This is a known issue with Kia vehicles and costly repairs. Look up ODI 11693978 at NHTSA ↗
2025-11	1	None	ODI 11701991 Wiper washer system was working properly until the first snowfall today. Despite the very small amount of snow, the wiper washer system for the front windshield will not operate. The rear washer works properly. Washer reservoir is full and the wipers work properly. Look up ODI 11701991 at NHTSA ↗
2025-12	3	None	ODI 11706776 Two seatbelts failed in the rear of the car. One seatbelt in the third row seat and the middle seatbelt in the 2nd row back seat. This happened in quick succession soon after I purchased the car used from a Kia dealer in Orlando. The seatbelt in the third-row seat seemed to fold up and jam in a way that could not be unjammed. The middle seatbelt in the second row got stuck in its extended position, as if it were fully extended, and will not retract. The dealer is claiming that both failures were due to external issues and they are not covering … Look up ODI 11706776 at NHTSA ↗ ODI 11707022 When driving at speeds 60+ mph, EV9 steering wheel and center console vibrate consistently even on newly paved smooth road(s). I have taken it into two different dealerships for resolve twice within the first week of ownership. Both dealerships checked tires, mount and balanced the ones that were off and sent us on our way. The steering wheel and console vibrations persist. I have taken it back in and reported that the issue hasn’t been resolved. They noted it on the service order but did nothing further in an effort to resolve the issue. This … Look up ODI 11707022 at NHTSA ↗ ODI 11707768 I would also like to highlight the serious safety concern due to cell deviation (imbalance) along with SOC (State of Charge) mismatch as per my car's BMS (Battery management system) which is present in my vehicle and shared with Kia corporate. In an electric vehicle, the high-voltage battery cells, the Battery Management System, and the battery coolant system function as a single integrated safety-critical system. When battery cells are imbalanced and there is a significant mismatch between the state of charge displayed to the driver and the l… Look up ODI 11707768 at NHTSA ↗
2026-01	12	26V046000	ODI 11710078 Car stopped working and wouldn’t start. I was told there is an ICCU failure. There is a back order of ICCU for this vehicle and unknown date of repair. Look up ODI 11710078 at NHTSA ↗ ODI 11710718 2024 Kia EV9 has destroyed two complete tire sets in 4 months (October 2025, January 2026) despite two professional alignments (May 2025, October 2025). Dealer service manager admitted on recorded call (1/7/26) seeing multiple EV9s "under 18,000 miles" destroy tires, confirming fleet-wide pattern. Multiple owner forums report the exact same issue. MY CASE: - [XXX] (11,860 mi): Steering misalignment, independent shop (Town Fair Tire) confirmed alignment issue - June 2025 - Vehicle inspected and tires rotated by authorized Kia dealership - Berl… Look up ODI 11710718 at NHTSA ↗ ODI 11712169 · 20,000 mi The contact owns a 2024 Kia EV9. The contact stated that while her husband was driving at an undisclosed speed, a burning odor was detected. The contact pressed the recirculate air button, but the burning odor intensified. No warning light was illuminated. The contact noticed flames coming from underneath the front driver's seat. The contact's husband pulled over and parked the vehicle. The contact, her husband, and their child were able to safely exit the vehicle. A vehilcle who had been driving behind stopped to assist, and since it was cold … Look up ODI 11712169 at NHTSA ↗
2026-02	6	None	ODI 11716100 Windshield wipers stopped working in middle of bad snow storm. I had to pull over, wait for the weather to improve before proceeding. I have a minor child and safety is a concern to me. Thought it was the wiper so I went to AutoZone to replace it and was told the problem is the wiper motor and that I needed to take to the dealership for repair Look up ODI 11716100 at NHTSA ↗ ODI 11720691 [XXX] Message says warning "check ev system". they then sent a letter saying it had to go to the dealer, or the car would need A tow potentially. I can't get an appointment as they are way too busy to do anything other than tell me they will get back to me, repeatedly stating they will do so in one business day. it has been a week. My wife is scared to drive the car. I think it is bogus as no recall has been issued. I have had the car for 19 months with no such warning. Two days after it shows up on the screen in the car i receive the letter.… Look up ODI 11720691 at NHTSA ↗ ODI 11720527 This car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. The first time we had an issue, it had snowed and snow collected in the crevice area. The wipers were turned on, but the drivers side one didn't move in sync with the passenger side one. They eventually "tangled" and we stopped them. The car was taken for service and supposedly repaired by replacing one of the wiper arms that had bent. It has snowed again. Before the snow fell, the crevice was mostly covered with a s… Look up ODI 11720527 at NHTSA ↗
2026-03	8	None	ODI 11722786 BPM warning in the KIA app. Apparently, ICCU and battery failures are t known issues with the KIA EV9s. Look up ODI 11722786 at NHTSA ↗ ODI 11728258 The front drivers seat slightly shifts during tight turns. There is a slight click in the lumbar towards the center of the car. Look up ODI 11728258 at NHTSA ↗ ODI 11724871 These Hankook iON Evo tires started vibrating wildly at the first service that I took the car to for a rotation. We took it back to the dealership (Ourisman Kia in Fairfax VA) three times where they kept the car for several days to diagnose. After opening the tires up, they state that the inner sound insulating foam on all four tires has separated. The tires were at 7/32 and now 5/32 and the car only has 18,200 miles on it. The tires have a 50k treadwear warranty, but this isn't covered as part of the warranty. The inner foam separation on a… Look up ODI 11724871 at NHTSA ↗
2026-04	4	None	ODI 11734782 Purchased new all four tires (P 285 / 45 R 21 113V XL) in Dec, 2025 after confirming fits my vehicle. Warranty 60,000 miles. About 4 months later and about 1,800 miles of use, both rear tires have lost most of their tread and steel belts are showing per auto dealer. Front tires have also los quite a bit of tread. Vehicle had 4 wheel alignment before these tires were installed. Dealer & vehicle manufacturer representative confirmed no issue with vehicle. Also noted on 4/29/2026 that tire manufacturer web site states that these tires are no l… Look up ODI 11734782 at NHTSA ↗ ODI 11729945 I am submitting a safety complaint regarding a serious incident involving my 2025 Kia EV9. The vehicle was serviced on March 1 at World Kia in Joliet, Illinois. On April 4, only four days after that service, the vehicle experienced a sudden and unexpected ICCU failure while I was driving. During my normal travel, in active traffic and at speed, the vehicle abruptly entered limp mode and displayed multiple system warnings. This caused an immediate and significant reduction in power, creating a hazardous situation for myself and surrounding driv… Look up ODI 11729945 at NHTSA ↗ ODI 11728578 ICCU failure, code P1A9096. Look up ODI 11728578 at NHTSA ↗
2026-05	5	None	ODI 11740767 What component or system failed or malfunctioned, and is it available for inspection upon request? Two components failed simultaneously: (1) the rear passenger side tire experienced a catastrophic blowout while traveling at 65 MPH on the highway, and (2) the Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning , … Look up ODI 11740767 at NHTSA ↗ ODI 11740769 What component or system failed or malfunctioned, and is it available for inspection upon request? Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning. How was your safety or the safety of others put at risk? A tire blowout at 65 MPH on a highway created an immediate risk of loss of vehicle control, collision,… Look up ODI 11740769 at NHTSA ↗ ODI 11740875 We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. Th… Look up ODI 11740875 at NHTSA ↗
2026-06	3	None	ODI 11743840 When making left turn or going over bumps, driver seat pops and feel shifted. Look up ODI 11743840 at NHTSA ↗ ODI 11744641 For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldn’t hold a balance. Mechanic removed tire and the interior sound deadening foam had detached on greater than 50% of the diameter of the tire. This has been widely commented on as a common failure mode for these Hankook tires on EV9 vehicles. I wanted the remaining tires inspected but as they would hold a balance the dealer had no r… Look up ODI 11744641 at NHTSA ↗ ODI 11746361 The vehicle's front windshield glass failed catastrophically from minimal, routine roadway debris on two separate occasions within a single week.While driving at normal highway speeds, a microscopic stone or pebble impacted the windshield. Instead of causing a minor, isolated cosmetic chip, the acoustic laminated glass immediately developed an expansive linear stress fracture that rapidly spread across the driver's direct line of sight within minutes. This identical failure occurred twice in the span of 20 days, indicating a severe structural v… Look up ODI 11746361 at NHTSA ↗
2026-07	4	26V431000	ODI 11748295 I was driving down the freeway driving at the speed of traffic. My vehicle started beeping aggressively, a red indicator started flashing over the frunk area of the vehicle representation in the dash and my vehicle entered red turtle mode. This red turtle mode severely reduced the vehicle's speed and ability to maneuver on the freeway. I was almost struck by numerous vehicles while attempting to get to the side of the road. I had been driving in the number 3 lane of a 5 lane freeway where lane 1 was an exit only offramp. Once I got to the side … Look up ODI 11748295 at NHTSA ↗ ODI 11750444 Since taking delivery on June 20, 2025, this vehicle has exhibited a vibration at highway speeds, most severe at approximately 72 mph. The steering wheel visibly shakes and the vibration is felt through the steering column. It is fatiguing over long drives and I have become unwilling to use the vehicle for family highway travel. I reported it to the selling dealer within days of delivery. Authorized Kia dealers have attempted repair four times over thirteen months, including tire replacement, multiple road force balances, and alignments. The de… Look up ODI 11750444 at NHTSA ↗ ODI 11752849 Beginning at approximately 104 miles (shortly after delivery at 75 miles), this vehicle exhibits a persistent vibration felt through the steering wheel, seat, and floorboard at highway speeds , specifically beginning around 55 mph, again at 61–63 mph, and most noticeably between 68–74 mph. A second defect involves rear-end instability where the rear of the vehicle feels loose and sways side to side over bumps and at higher speeds. Five repair attempts across two authorized Kia dealerships have failed to resolve either concern. A Kia Field Techn… Look up ODI 11752849 at NHTSA ↗
2026-08	7	26V545000	ODI 11755146 When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no brake pressure. I was able to drive it out of the parking lot (slowly and carefully). When I called a tow truck, I left the vehicle off for about 20 or 30 minutes, and then when I turned it back on, everything was fine no error messa… Look up ODI 11755146 at NHTSA ↗ ODI 11758624 · 25,600 mi The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer was able to be extended. The dealer was notified of the failure on several occasions. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 25,600. Look up ODI 11758624 at NHTSA ↗ ODI 11760318 Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. This failure occurred approximately 10 to 14 times before we brought the vehicle in for service. Critically, when the multimedia screen goes dark, the rearview camera display is also rendered completely unavailable. As the rearview camera is federally mandated safety equipment under … Look up ODI 11760318 at NHTSA ↗
2026-09	4	None	ODI 11763485 I was sold a vehicle with a manufacturer defect. At purchase there was a loud wind noise coming from sunroof. I was promised a swift service department visit to realign the sunroof. At service visit ten days later the dealership replaced sunroof and threw electrical error codes B271100. After a specialist over rode the error the dealership claimed fixed and had me pick up the vehicle. The loud wind noise was still present. When I attempted to return the vehicle the dealership said I would no longer be serviced by their dealership. Kia Customer … Look up ODI 11763485 at NHTSA ↗ ODI 11763764 So I called KIA about this, but I wanted my report to appear here too. Back in February, my right foot was run over by my car. It was an accident. I had gotten out of the driver's passenger side to check on something that was making noises. The person who ran my foot over didn't realize I was out of the car, and there was no warning; there was no noise indicating my door was open. Then the back driver-side tire ran over my foot. My foot was broken in a few places, and I was in a shoe boot for quite a while. It is very dangerous to think there w… Look up ODI 11763764 at NHTSA ↗ ODI 11766978 Parts near the rear left suspension area fell off and landed on the inside rear left wheel while driving in I-405. Wheels have never been removed for by reason before this incident after purchasing the car. Car only has 7724 miles on the odometer. Look up ODI 11766978 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

No selected model years have a complete observation window. Choose an eligible year or a shorter window.

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Suspension	Wheels	Steering	Vehicle Speed Control	Seats	Visibility/Wiper
Electrical System	—	16 ODI 11582554 I leased my EV9, GT from Northstar KIA, NY. I got the delivery of EV9 GT on 3/29/2024. I started to notice that the car was not charging properly. After the whole night of charging it was charged like 3-4% at most. on the 3rd-4th day, the car started to make sudden abnormal sounds. I called the salesperson and dealership regarding the charging, and other issues, and told me to take it to the service center. I took the car to the service center on 4/7/2024, and I was told that the mechanic for EV9 was not available that day. Later that day I was… Look up ODI 11582554 at NHTSA ↗ ODI 11613016 the main screen display showing speed, milage, camera etc randomly goes black and its not working. This affects working of turn signals, cameras on the side of the vehicle that aid in changing lanes and its overall a safety issue. Look up ODI 11613016 at NHTSA ↗ ODI 11614503 When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected. Look up ODI 11614503 at NHTSA ↗	1 ODI 11740875 We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. Th… Look up ODI 11740875 at NHTSA ↗	2 ODI 11593111 First the vehicle shakes at highway speeds. It has a substantial steering wheel vibration. I had to get two separate wheel balances done to attempt to resolve the issue. Can’t really say if the issue is fully resolved now because both the 12v battery and high voltage battery have had issues or failures leading to a completely dead unusable vehicle. Car has been out of working order for 13 days now with no eta on when the issue will be resolved. All of this happened with less than 30 days of owning the vehicle. Look up ODI 11593111 at NHTSA ↗ ODI 11740875 We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. Th… Look up ODI 11740875 at NHTSA ↗	0	10 ODI 11614195 I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge clu… Look up ODI 11614195 at NHTSA ↗ ODI 11615843 Dashboard is blank does not show speed limit when driving the car. No way to determine speed while driving. Interior turn signal indicators make no noise or show any indication that the indicators are on. Look up ODI 11615843 at NHTSA ↗ ODI 11617125 The main display of the vehicle which shows Speed, Range, Blind Spot Cameras, etc - essentally all the critical vehicle information needed to drive - goes blank randomly. While the vehicle is driveable during this time, the driver does not know their speed, range, any other alerts/warnings that would typically be shown on the guage screen (including seatbelt warnings, mechanical failure warnings etc). During this time the climate screen and infotainment screens, which are seperate, function but the main guage screen does NOT. There is no patter… Look up ODI 11617125 at NHTSA ↗	1 ODI 11763485 I was sold a vehicle with a manufacturer defect. At purchase there was a loud wind noise coming from sunroof. I was promised a swift service department visit to realign the sunroof. At service visit ten days later the dealership replaced sunroof and threw electrical error codes B271100. After a specialist over rode the error the dealership claimed fixed and had me pick up the vehicle. The loud wind noise was still present. When I attempted to return the vehicle the dealership said I would no longer be serviced by their dealership. Kia Customer … Look up ODI 11763485 at NHTSA ↗	2 ODI 11615878 Without any previous warning signs or issues, the dashboard screen went blank. I was unable to see my speed, or use my signals and wipers. I tried turning the car on and off and it still wasn’t fixed. I was able to drive the car home and my infotainment system still operated but the screen with the important info is broken. Look up ODI 11615878 at NHTSA ↗ ODI 11649387 The windshield wipers could not complete full return to starting position due to wet snow. This caused a shuddering noise as the mechanism driving the wipers continued to try to complete its motion. Then an electrical burning smell emanated through the car. Look up ODI 11649387 at NHTSA ↗
Unknown Or Other	16 ODI 11582554 I leased my EV9, GT from Northstar KIA, NY. I got the delivery of EV9 GT on 3/29/2024. I started to notice that the car was not charging properly. After the whole night of charging it was charged like 3-4% at most. on the 3rd-4th day, the car started to make sudden abnormal sounds. I called the salesperson and dealership regarding the charging, and other issues, and told me to take it to the service center. I took the car to the service center on 4/7/2024, and I was told that the mechanic for EV9 was not available that day. Later that day I was… Look up ODI 11582554 at NHTSA ↗ ODI 11613016 the main screen display showing speed, milage, camera etc randomly goes black and its not working. This affects working of turn signals, cameras on the side of the vehicle that aid in changing lanes and its overall a safety issue. Look up ODI 11613016 at NHTSA ↗ ODI 11614503 When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected. Look up ODI 11614503 at NHTSA ↗	—	1 ODI 11648297 I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. Thir… Look up ODI 11648297 at NHTSA ↗	2 ODI 11648297 I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. Thir… Look up ODI 11648297 at NHTSA ↗ ODI 11707022 When driving at speeds 60+ mph, EV9 steering wheel and center console vibrate consistently even on newly paved smooth road(s). I have taken it into two different dealerships for resolve twice within the first week of ownership. Both dealerships checked tires, mount and balanced the ones that were off and sent us on our way. The steering wheel and console vibrations persist. I have taken it back in and reported that the issue hasn’t been resolved. They noted it on the service order but did nothing further in an effort to resolve the issue. This … Look up ODI 11707022 at NHTSA ↗	4 ODI 11636392 I brought the vehicle in to have recalls addressed on 12/30/24. Starting the next day we noticed the car was weaving without any steering, but thought it might have been icy road conditions and waited to see if it reoccured. The car has since weaved intermittently, but has righted itself after releasing the accelerator. However, on 1/15/25 while traveling about 50mph, the car started weaving on its own and when the accelerator was released the car started to wildly fishtail. Called dealer and they agreed this was a serious issue and agreed to s… Look up ODI 11636392 at NHTSA ↗ ODI 11650900 I have persistent vibration issues with Kia ev9. It is very much a risk as it causes concentration issues while driving. My tires are worn out at less than 10k. Looking at the forum and reports a lot of folks who have EV9 are facing the same issue. Is there a investigation which can be looked into as this can be a safety issue due to vibration as well tired being worn as well. Look up ODI 11650900 at NHTSA ↗ ODI 11707022 When driving at speeds 60+ mph, EV9 steering wheel and center console vibrate consistently even on newly paved smooth road(s). I have taken it into two different dealerships for resolve twice within the first week of ownership. Both dealerships checked tires, mount and balanced the ones that were off and sent us on our way. The steering wheel and console vibrations persist. I have taken it back in and reported that the issue hasn’t been resolved. They noted it on the service order but did nothing further in an effort to resolve the issue. This … Look up ODI 11707022 at NHTSA ↗	2 ODI 11621700 My gauges stopped displaying any information outside of the gear selection. I had no Speedometer, or acess to any of my safety features. This has happened twice and gauges will turn on again on the next drive if sufficient time has passed. Look up ODI 11621700 at NHTSA ↗ ODI 11725811 On March 19, 2026, at approximately 1003 hours, I was traveling north on the [XXX] located in [XXX] . I was traveling in the number two lane and my speed was approximately 78 MPH when all of a sudden I had a loss acceleration power and my Kia EV9 began to decelerate rapidly and my dashboard began to flash a loss of power warning. I had no control over my accelerator and could not speed up. Due to the rapid deceleration I had to take evasive action as northbound highway traffic was flowing smoothly. My clearest path was to move to the lefthand … Look up ODI 11725811 at NHTSA ↗	0	0
Suspension	1 ODI 11740875 We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. Th… Look up ODI 11740875 at NHTSA ↗	1 ODI 11648297 I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. Thir… Look up ODI 11648297 at NHTSA ↗	—	6 ODI 11648297 I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. Thir… Look up ODI 11648297 at NHTSA ↗ ODI 11665467 Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at… Look up ODI 11665467 at NHTSA ↗ ODI 11671190 When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this. Look up ODI 11671190 at NHTSA ↗	5 ODI 11639648 The manufacturer failed to align the vehicle at all prior to leaving the factory. The failed parts all have to do with the alignment. My safety was put at risk because of the persistent pull while driving, shaking while driving, instability at high speeds, and the fact that the tires are now damaged due to the alignment issues. The dealer kept the vehicle for over 60 days, and was able to rectify part of the alignment issues, but there are still areas that they are unable or unwilling to fix, as shown to them by the alignment machine. The vehic… Look up ODI 11639648 at NHTSA ↗ ODI 11645188 When driving over uneven surfaces, like typical urban and suburban roads and highways, the rear end seems so wobble and slide. It feels like the heavy EV is about to break traction and slide sideways. It porpoises as well. It makes every passengers heart skip a beat. These are on dry roads, obeying speed limits, with the stock tires. An expansion joint, seam of two types of road material, utility cover or other irregularities can cause this. Easily reproduced but dealers or Kia America don’t seem to believe or care. Look up ODI 11645188 at NHTSA ↗ ODI 11648155 When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with sp… Look up ODI 11648155 at NHTSA ↗	0	0	0
Wheels	2 ODI 11593111 First the vehicle shakes at highway speeds. It has a substantial steering wheel vibration. I had to get two separate wheel balances done to attempt to resolve the issue. Can’t really say if the issue is fully resolved now because both the 12v battery and high voltage battery have had issues or failures leading to a completely dead unusable vehicle. Car has been out of working order for 13 days now with no eta on when the issue will be resolved. All of this happened with less than 30 days of owning the vehicle. Look up ODI 11593111 at NHTSA ↗ ODI 11740875 We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. Th… Look up ODI 11740875 at NHTSA ↗	2 ODI 11648297 I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. Thir… Look up ODI 11648297 at NHTSA ↗ ODI 11707022 When driving at speeds 60+ mph, EV9 steering wheel and center console vibrate consistently even on newly paved smooth road(s). I have taken it into two different dealerships for resolve twice within the first week of ownership. Both dealerships checked tires, mount and balanced the ones that were off and sent us on our way. The steering wheel and console vibrations persist. I have taken it back in and reported that the issue hasn’t been resolved. They noted it on the service order but did nothing further in an effort to resolve the issue. This … Look up ODI 11707022 at NHTSA ↗	6 ODI 11648297 I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. Thir… Look up ODI 11648297 at NHTSA ↗ ODI 11665467 Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at… Look up ODI 11665467 at NHTSA ↗ ODI 11671190 When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this. Look up ODI 11671190 at NHTSA ↗	—	7 ODI 11621420 Bought a new EV9 and experienced steering shaking/vibrating heavily on high way speeds. There is always a subtle vibration on speed around 70mph where the cup holders in the middle of front seats vibrates, the driver seat and steering vibrates and creates a unpleasant and disturbing driving experience which can lead to anything worse. There are so many other complains on the similar issue but the manufacturer and/or service agents are not agreeing. Look up ODI 11621420 at NHTSA ↗ ODI 11622980 Brand New EV9 Land AWD has wheel shake and vibration at 65MPH+. Center console vibrates and shakes substantially. Performed multiple wheel balances without and real change. Multiple other people reporting same issues. Not sure if this is tire, wheel, or driveshaft related. Kia America seems to not be interested in investigating this. This car drives rougher than a heavy class diesel truck. Look up ODI 11622980 at NHTSA ↗ ODI 11622981 Brand New EV9 Land AWD has wheel shake and vibration at 65MPH+. Center console vibrates and shakes substantially. Performed multiple wheel balances without and real change. Multiple other people reporting same issues. Not sure if this is tire, wheel, or driveshaft related. Kia America seems to not be interested in investigating this. This car drives rougher than a heavy class diesel truck. Look up ODI 11622981 at NHTSA ↗	1 ODI 11660473 What happened? While driving at highway speeds (approximately 60-75 mph), the vehicle exhibits a pronounced up-and-down motion at the rear, commonly referred to as “porpoising.” This motion is especially noticeable when traversing uneven road surfaces or expansion joints. This issue compromises vehicle stability and passenger comfort, posing a potential safety risk during high-speed travel. The problem has been consistently reproducible under similar driving conditions. The vehicle has not yet been inspected by a dealer or independent servi… Look up ODI 11660473 at NHTSA ↗	0	0
Steering	0	4 ODI 11636392 I brought the vehicle in to have recalls addressed on 12/30/24. Starting the next day we noticed the car was weaving without any steering, but thought it might have been icy road conditions and waited to see if it reoccured. The car has since weaved intermittently, but has righted itself after releasing the accelerator. However, on 1/15/25 while traveling about 50mph, the car started weaving on its own and when the accelerator was released the car started to wildly fishtail. Called dealer and they agreed this was a serious issue and agreed to s… Look up ODI 11636392 at NHTSA ↗ ODI 11650900 I have persistent vibration issues with Kia ev9. It is very much a risk as it causes concentration issues while driving. My tires are worn out at less than 10k. Looking at the forum and reports a lot of folks who have EV9 are facing the same issue. Is there a investigation which can be looked into as this can be a safety issue due to vibration as well tired being worn as well. Look up ODI 11650900 at NHTSA ↗ ODI 11707022 When driving at speeds 60+ mph, EV9 steering wheel and center console vibrate consistently even on newly paved smooth road(s). I have taken it into two different dealerships for resolve twice within the first week of ownership. Both dealerships checked tires, mount and balanced the ones that were off and sent us on our way. The steering wheel and console vibrations persist. I have taken it back in and reported that the issue hasn’t been resolved. They noted it on the service order but did nothing further in an effort to resolve the issue. This … Look up ODI 11707022 at NHTSA ↗	5 ODI 11639648 The manufacturer failed to align the vehicle at all prior to leaving the factory. The failed parts all have to do with the alignment. My safety was put at risk because of the persistent pull while driving, shaking while driving, instability at high speeds, and the fact that the tires are now damaged due to the alignment issues. The dealer kept the vehicle for over 60 days, and was able to rectify part of the alignment issues, but there are still areas that they are unable or unwilling to fix, as shown to them by the alignment machine. The vehic… Look up ODI 11639648 at NHTSA ↗ ODI 11645188 When driving over uneven surfaces, like typical urban and suburban roads and highways, the rear end seems so wobble and slide. It feels like the heavy EV is about to break traction and slide sideways. It porpoises as well. It makes every passengers heart skip a beat. These are on dry roads, obeying speed limits, with the stock tires. An expansion joint, seam of two types of road material, utility cover or other irregularities can cause this. Easily reproduced but dealers or Kia America don’t seem to believe or care. Look up ODI 11645188 at NHTSA ↗ ODI 11648155 When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with sp… Look up ODI 11648155 at NHTSA ↗	7 ODI 11621420 Bought a new EV9 and experienced steering shaking/vibrating heavily on high way speeds. There is always a subtle vibration on speed around 70mph where the cup holders in the middle of front seats vibrates, the driver seat and steering vibrates and creates a unpleasant and disturbing driving experience which can lead to anything worse. There are so many other complains on the similar issue but the manufacturer and/or service agents are not agreeing. Look up ODI 11621420 at NHTSA ↗ ODI 11622980 Brand New EV9 Land AWD has wheel shake and vibration at 65MPH+. Center console vibrates and shakes substantially. Performed multiple wheel balances without and real change. Multiple other people reporting same issues. Not sure if this is tire, wheel, or driveshaft related. Kia America seems to not be interested in investigating this. This car drives rougher than a heavy class diesel truck. Look up ODI 11622980 at NHTSA ↗ ODI 11622981 Brand New EV9 Land AWD has wheel shake and vibration at 65MPH+. Center console vibrates and shakes substantially. Performed multiple wheel balances without and real change. Multiple other people reporting same issues. Not sure if this is tire, wheel, or driveshaft related. Kia America seems to not be interested in investigating this. This car drives rougher than a heavy class diesel truck. Look up ODI 11622981 at NHTSA ↗	—	1 ODI 11748295 I was driving down the freeway driving at the speed of traffic. My vehicle started beeping aggressively, a red indicator started flashing over the frunk area of the vehicle representation in the dash and my vehicle entered red turtle mode. This red turtle mode severely reduced the vehicle's speed and ability to maneuver on the freeway. I was almost struck by numerous vehicles while attempting to get to the side of the road. I had been driving in the number 3 lane of a 5 lane freeway where lane 1 was an exit only offramp. Once I got to the side … Look up ODI 11748295 at NHTSA ↗	0	0
Vehicle Speed Control	10 ODI 11614195 I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge clu… Look up ODI 11614195 at NHTSA ↗ ODI 11615843 Dashboard is blank does not show speed limit when driving the car. No way to determine speed while driving. Interior turn signal indicators make no noise or show any indication that the indicators are on. Look up ODI 11615843 at NHTSA ↗ ODI 11617125 The main display of the vehicle which shows Speed, Range, Blind Spot Cameras, etc - essentally all the critical vehicle information needed to drive - goes blank randomly. While the vehicle is driveable during this time, the driver does not know their speed, range, any other alerts/warnings that would typically be shown on the guage screen (including seatbelt warnings, mechanical failure warnings etc). During this time the climate screen and infotainment screens, which are seperate, function but the main guage screen does NOT. There is no patter… Look up ODI 11617125 at NHTSA ↗	2 ODI 11621700 My gauges stopped displaying any information outside of the gear selection. I had no Speedometer, or acess to any of my safety features. This has happened twice and gauges will turn on again on the next drive if sufficient time has passed. Look up ODI 11621700 at NHTSA ↗ ODI 11725811 On March 19, 2026, at approximately 1003 hours, I was traveling north on the [XXX] located in [XXX] . I was traveling in the number two lane and my speed was approximately 78 MPH when all of a sudden I had a loss acceleration power and my Kia EV9 began to decelerate rapidly and my dashboard began to flash a loss of power warning. I had no control over my accelerator and could not speed up. Due to the rapid deceleration I had to take evasive action as northbound highway traffic was flowing smoothly. My clearest path was to move to the lefthand … Look up ODI 11725811 at NHTSA ↗	0	1 ODI 11660473 What happened? While driving at highway speeds (approximately 60-75 mph), the vehicle exhibits a pronounced up-and-down motion at the rear, commonly referred to as “porpoising.” This motion is especially noticeable when traversing uneven road surfaces or expansion joints. This issue compromises vehicle stability and passenger comfort, posing a potential safety risk during high-speed travel. The problem has been consistently reproducible under similar driving conditions. The vehicle has not yet been inspected by a dealer or independent servi… Look up ODI 11660473 at NHTSA ↗	1 ODI 11748295 I was driving down the freeway driving at the speed of traffic. My vehicle started beeping aggressively, a red indicator started flashing over the frunk area of the vehicle representation in the dash and my vehicle entered red turtle mode. This red turtle mode severely reduced the vehicle's speed and ability to maneuver on the freeway. I was almost struck by numerous vehicles while attempting to get to the side of the road. I had been driving in the number 3 lane of a 5 lane freeway where lane 1 was an exit only offramp. Once I got to the side … Look up ODI 11748295 at NHTSA ↗	—	0	0
Seats	1 ODI 11763485 I was sold a vehicle with a manufacturer defect. At purchase there was a loud wind noise coming from sunroof. I was promised a swift service department visit to realign the sunroof. At service visit ten days later the dealership replaced sunroof and threw electrical error codes B271100. After a specialist over rode the error the dealership claimed fixed and had me pick up the vehicle. The loud wind noise was still present. When I attempted to return the vehicle the dealership said I would no longer be serviced by their dealership. Kia Customer … Look up ODI 11763485 at NHTSA ↗	0	0	0	0	0	—	0
Visibility/Wiper	2 ODI 11615878 Without any previous warning signs or issues, the dashboard screen went blank. I was unable to see my speed, or use my signals and wipers. I tried turning the car on and off and it still wasn’t fixed. I was able to drive the car home and my infotainment system still operated but the screen with the important info is broken. Look up ODI 11615878 at NHTSA ↗ ODI 11649387 The windshield wipers could not complete full return to starting position due to wet snow. This caused a shuddering noise as the mechanism driving the wipers continued to try to complete its motion. Then an electrical burning smell emanated through the car. Look up ODI 11649387 at NHTSA ↗	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

16 mentions · 6.3% of complaints

Median mileage: 10,600 mi (3 usable records).

ODI 11586639

The contact owns a 2014 Kia EV9. The contact stated while driving at various speeds, the Lane Keep Assist failed, and the vehicle started pulling to the outside of the intended lane. There were no warning lights illuminated. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was unknown.

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ODI 11588818

The automatic high-beam system in my 2024 EV9 is not sensitive enough to dim the headlights for traffic. Quite frequently it will just leave the brights on even though there is obviously traffic in the way. It does this for oncoming traffic, traffic moving in the same direction ahead of me, and crossing traffic. It does dim the lights only under some circumstances and is very inconsistent. This puts other drivers at risk because the LED headlights are extremely bright in the high beam setting and will blind other drivers. I have had numerous o…

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ODI 11616811

When turning on the car, the instrument cluster screen would remain black, preventing the driver from seeing the speedometer, vehicle state of charge, warning lights, etc and making the vehicle dangerous to drive.

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

9 mentions · 3.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11625100

My family and I were driving down a busy highway at speed in the middle lane, the vehicle suddenly jolted forward and lost power. Dashboard reported electrical system failure, contact service. Vehicle was recovered to dealer who has been unable to resolve issue and KIA unable to diagnose the root cause of the problem. Very dangerous.

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ODI 11639368

The 12-volt battery for the vehicle was depleted, so the vehicle had to be jump-started to run. I work for a repair facility (it was here for collision repairs, as far as I know unrelated to this issue) and since I was unfamiliar with the vehicle, I inadvertently turned it off before shifting into park. When I took my foot off the brake, the vehicle began to roll forward. I am not sure if the vehicle was in park, neutral, or even reverse (the gear I was in when I turned the vehicle off), but whatever gear it was, the vehicle kept rolling afte…

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ODI 11649362

Starting on Feb 22, 2025, we observed that our Kia EV9 had dramatically reduced range. Normally, when charging was complete the dashboard would show well over 250 miles of range, even in cold weather. On Feb 22nd we started to see the range had dropped to around 60 miles, even when the dashboard reported the battery at 100% charge. The actual range seemed to be even worse, dropping dramatically even after a short drive around our town. By all appearances, the high voltage battery seems to be defective and is causing a safety issue because it co…

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

4 mentions · 1.6% of complaints

Median mileage: 6 mi (1 usable records).

ODI 11669841

I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop,…

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ODI 11676249 · 6 mi

The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats in…

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ODI 11755146

When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no brake pressure. I was able to drive it out of the parking lot (slowly and carefully). When I called a tow truck, I left the vehicle off for about 20 or 30 minutes, and then when I turned it back on, everything was fine no error messa…

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Matching rule

Hard or delayed shifting

4 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11618038

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

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ODI 11695727

Description of the Problem: While driving my 2024 Kia EV9, the vehicle suddenly jerked and displayed a “Motor Control System” warning on the dashboard. The Kia Access app showed diagnostic code P0A4100 (MCU_R – Motor Control Unit fault). The issue causes the vehicle to hesitate and feel as if it loses power momentarily while in motion, creating a serious safety risk for me and my children. System/Component: The failure involves the Motor Control Unit (MCU) / electrical drivetrain system. The vehicle is available for inspection upon request. S…

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ODI 11740875

We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. Th…

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Matching rule

Steering assistance concerns

2 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11707768

I would also like to highlight the serious safety concern due to cell deviation (imbalance) along with SOC (State of Charge) mismatch as per my car's BMS (Battery management system) which is present in my vehicle and shared with Kia corporate. In an electric vehicle, the high-voltage battery cells, the Battery Management System, and the battery coolant system function as a single integrated safety-critical system. When battery cells are imbalanced and there is a significant mismatch between the state of charge displayed to the driver and the l…

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ODI 11684428

Within six months of purchase, the power steering on my 2025 Kia EV9 failed while I was driving, creating a sudden and dangerous loss of steering control. I brought the vehicle to the Kia dealership for repair, but it was returned to me without the problem being resolved. On the very first drive after service, the power steering failed again. This is a recurring safety defect that poses a serious risk to me, my family, and other drivers. The vehicle is unsafe to operate until the root cause is identified and repaired properly.

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11722812

ICCU failure with 12v battery drainage resulting in inability to drive car.

Look up ODI 11722812 at NHTSA ↗

Matching rule