Auto Recall Watch
U.S. public vehicle records

Kia OPTIMA PHEV recalls by model year

Explore the records behind recurring owner reports.

Key facts

33 owner complaints analyzed

2 distinct recall campaigns

35,000 mi median reported failure mileage

Scope: 2017 to 2020 model years. Data updated: . 15 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2017
2
2018
2
2019
0
2020
0
Recall campaigns data
CategoryCount
20172
20182
20190
20200

2017: 2; 2018: 2; 2019: 0; 2020: 0

Year-by-year records

Kia OPTIMA PHEV model-year comparison
Model yearComplaintsRecallsChange in recalls
2017232Not available
2018820
201910-2
2020100

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V844000 · Engine

Reported: 2021-10-29 (October 29, 2021) · Model years: 2017, 2018

Kia Motors America (Kia) is recalling certain 2017-2018 Optima Hybrid and Optima Plug-In Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC218.

NHTSA campaign record ↗
23V594000 · Latches/Locks/Linkages:Trunk Lid:Latch

Reported: 2023-08-24 (August 24, 2023) · Model years: 2017, 2018

Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

33 unique complaints in this selection. Analysis snapshot: 2026-09-30.

45.5%Usable mileage15 / 33 records
100.0%Valid incident date33 / 33 records
100.0%Valid filing date33 / 33 records
100.0%Ordered incident and filing dates33 / 33 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2017201820192020
Engine
1147.8%
ODI 11193782

I HAVE 2017 KIA PLUG IN I HAD TO REPLACE BATTERIES SYSTEM TWICE WITHIN A YEAR. I ALSO HAVE A ENGINE KNOCKING AT 26000 MILES THAT THE DEALER CLAIMS IS A THAT WAS CAUSE BY SERVICE DONE TO OIL FILTER THAT DON'T MAKE NO SENSE. NO OIL LIGHT OR ENGINE LIGHT WENT OFF. FURTHER MORE AFTER THAT HAPPENED THE ELECTRICAL WENT OUT. THE KIA COMPANY'S REFUSE TO FIX IT. THE VEHICLE HAS 5 YEAR WARRANTY.

Look up ODI 11193782 at NHTSA ↗

337.5%
ODI 11219554 · 11,000 mi

ERROR MESSAGE "CHECK HYBRID SYSTEM. TURN OFF ENGINE" WITH YELLOW CAUTION TRIAGLE SHOWING EXCLAIMATION POINT AND HEV" CAME ON, AT HIGHWAY SPEED VEHICLE DROPPED TO FROM 65 MPH TO 40 MPH SUDDENLY, EXITED FREEWAY, TURNED CAR OFF AND RESTARTED...VEHICLE HAD LOSS OF PROPULSION, WOULD NOT GO OVER 20 MPH. STOP, AT STOP SIGN, AND WHEN I APPLIED GAS, THE VEHICLE WOULD NOT GO OVER 10 MPH...ONCE SAFELY OFF THE ROAD, I TURNED ENGINE OFF, TOWED TO DEALER. DEALER COULD NOT DUPLICATE. 1 DAY AFTER PICKING UP THE VEHICLE FROM DEALER, SAME PROBLEM OCCURRED. …

Look up ODI 11219554 at NHTSA ↗

1100.0%
ODI 11657677

For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car is functioning normally and to continue to drive it.

Look up ODI 11657677 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
834.8%
ODI 11064175 · 2,000 mi

WHILE DRIVING MY KIA HYBRID A NOTICE CAME UP ON THE DASH BOARD TO IMMEDIATELY PULL OVER AND SHUT OFF MY ENGINE AND I WAS ON A MAJOR HIGHWAY GOING ABOUT 75 WHEN I LOST TOTAL POWER AND MY VEHICLE BEGAN TO LOOSE POWER. I WAS ABLE TO GET IT OFF THE ROAD AND IMMEDIATELY CALLED MY DEALER. I HAD KNOW ABOUT THIS BECAUSE A RELATIVE AND I BROUGHT THE CARS THE SAME DAY AND SHE EXPERIENCE THIS 3 TIMES.THE DEALER SAID IT WAS A SWITCH THAT GOT STUCK WHEN THE CAR GOES FROM ELECTRIC TO GAS. I SPOKE WITH KIA AND THEY SAID THERE IS NO FORMAL RECALL. BUT THIS …

Look up ODI 11064175 at NHTSA ↗

225.0%
ODI 11396321 · 19,000 mi

WHEN I WAS DRIVING ON THE HIGHWAY ON 2/14/2011 A "CHECK HYBRID SYSTEM" WARNING CAME ON, CHECK ENGINE LIGHT, TRIANGLE HEV LIGHT, A RED BATTERY LIGHT CAME ON AND CAR LOST ENGINE POWER. AFTER MY VEHICLE SLOWED TRAFFIC DOWN DUE TO NOT HAVING POWER I WAS BARELY ABLE TO PULL OVER TO THE SIDE OF THE ROAD BY COASTING THE CAR TO THE SHOULDER. IT WOULD NOT ACCELERATE WHAT SO EVER NOT EVEN WITH JUST THE ENGINE POWER. WHEN I PULLED OVER THE BIG CHECK HYBRID SYSTEM WARNING DISSAPEARED AND ONLY THE CHECK ENGINE LIGHT AND TRIANGLE HEV LIGHT STAYED ON. I HAD M…

Look up ODI 11396321 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
417.4%
ODI 11110703

BACKUP CAMERA DOES NOT ACTIVATE ON THE NAVIGATION SCREEN WHEN WE PUT THE CAR IN REVERSE. THIS HAPPENS OFTEN BUT NOT EVERY SINGLE TIME.

Look up ODI 11110703 at NHTSA ↗

225.0%
ODI 11384136 · 18,600 mi

I LEASED A NEW #KIA #OPTIMA #PHEV FROM YOU IN JULY OF 2018. IN JULY OF 2020, THE CHARGING CABLE LODGED IN THE CAR AND IT TOOK 4 HOURS FOR ROADSIDE ASSISTANCE TO REMOVE IT. ON DECEMBER 2, 2020, I GOT A CHECK ENGINE LIGHT AND MADE AN APPOINTMENT FOR SERVICE, BUT BEFORE I COULD BRING IT ON DEC 3, THE CHECK ENGINE LIGHT BECAME A TURN ENGINE OFF NOW LIGHT, AND THE CAR STOPPED DEAD IN THE MIDDLE OF A BUSY HIGHWAY WITH A WISP OF SMOKE FROM UNDER THE HOOD, A DANGEROUS SITUATION. I HAD IT TOWED TO KIA OF DELRAY. IT'S STILL THERE, THEY HAVEN'T TOLD …

Look up ODI 11384136 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 11459106

Vehicle dash warning light started flashing and told me to turn off vehicle. There were no shoulders on the road where I was. I smelled a burning smell (like a belt -not brakes). I stopped and turned the car off. Very dangerous!!! Not impressed that the dealership or manufacturer allowed this vehicle to be re-sold! I turned the vehicle into the service department. Do NOT want this vehicle back! Lemons should not be on the road!!!

Look up ODI 11459106 at NHTSA ↗

Power Train
28.7%
ODI 11445028

While driving the car on the highway, when I try accelerating, the car suddenly acts as if it's in neutral and the engine roars without engaging a higher or lower gear and the car start losing power/speed. It takes like three to five seconds to engage a gear again; I have to lift my foot from the pedal a little bit and wait for it to lock on a higher or a lower gear for me to accelerate again.

Look up ODI 11445028 at NHTSA ↗

112.5%
ODI 11398068 · 19,000 mi

I WAS TOLD BY THE DEALERSHIP THAT MY 2018 KIA OPTIMA PHEV WAS REPAIRED BUT AFTER I DROVE IT OFF THE LOT AND GOT ON THE FREEWAY THE WARNING LIGHT CAME ON AGAIN AND LOST ALL POWER. I ALMOST GOT INTO ANOTHER ACCIDENT BECAUSE OF THIS. THE DEALERSHIP SAID THEY WORKED WITH KIA TECHNICAL SUPPORT TO FIX MY CAR BUT APPARENTLY KIA DOESN'T KNOW WHAT'S WRONG WITH THEIR OWN CAR. THE VEHICLE HAS ONLY 19K MILES. I'M AFRAID FOR MY SAFETY AND MY FAMILIES THAT THIS WILL CONTINUE TO HAPPEN.

Look up ODI 11398068 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
28.7%
ODI 11432935 · 57,000 mi

The contact owns a 2017 Kia Optima. The contact stated while driving 65 MPH, the air bag and seat belt warning lights illuminated. The vehicle was taken to a local dealer for a scheduled repair of NHTSA campaign number: 18V161000 (Hybrid Propulsion System). After performing the recall repair the mechanic cleared the warning light however, the warning light returned soon after. The contact took the vehicle back to the same local dealer to be diagnosed. The contact was informed that the driver’s and passenger’s side frontal airbags needed to be r…

Look up ODI 11432935 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
28.7%
ODI 11192587 · 16,000 mi

KIA WON'T SERVICE THE ELECTRICAL LOSS RECALL

Look up ODI 11192587 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Hybrid Propulsion System
28.7%
ODI 11118109

TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JIM BONE KIA, 1255 SANTA ROSA AVE, SANTA ROSA, CA 95404, [phone removed]) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 11118109 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
14.3%
ODI 11219845 · 60,000 mi

TL* THE CONTACT OWNS A 2017 KIA OPTIMA PHEV. WHILE DRIVING APPROXIMATELY 40 MPH, THE "CHECK BRAKES" WARNING MESSAGE ILLUMINATED. ALSO, WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP. WHEN THE CONTACT WAS TRAVELING ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS TO A COMPLETE STOP. THE VEHICLE WAS ENGAGED IN PARK AND THEN TURNED OFF. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO GERALD KIA OF NORTH AURORA (201 HANSEN BLVD, NORTH AURORA, IL 60542) TO…

Look up ODI 11219845 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 11657677

For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car is functioning normally and to continue to drive it.

Look up ODI 11657677 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine19,000–75,750 mi64,000 mi7
ODI 11386121 · 64,000 mi

GETTING ONTO THE FREEWAY ACCELERATING, WHEN HEARD RATTLING AND SAW SMOKE, EXITED THE FREEWAY AND PARKED THE VEHICLE. THERE WAS NO WARNING OR LIGHTS THAT CAME ON PRIOR OR DURING THIS TIME. HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP IN CITY OF CARSON. I RECEIVED A PHONE CALL ON SATURDAY 1/2/2021 FROM TONY AT THE DEALERSHIP ASKING FOR PERMISSION TO DIAGNOSE THE VEHICLE. I AGREED TO THE DIAGNOSTIC TESTING. RECEIVED A CALL BACK WITHIN AN HOUR TO NOTIFY ME THAT THERE WAS A HOLE IN THE ENGINE, NO REPAIRS COULD BE DONE AND I NEEDED A NEW ENGINE. I…

Look up ODI 11386121 at NHTSA ↗

ODI 11551627 · 117,336 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that while driving at an undisclosed speed up a steep hill, the vehicle lost motive power. The Check Hybrid System, Turn Off Engine message was displayed, and the traction control, check engine, ABS, and auto-hold warning lights illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not found. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V161000 (Hybrid Propulsion System) for th…

Look up ODI 11551627 at NHTSA ↗

ODI 11659448 · 87,000 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that there was an abnormally loud rattling sound coming from the vehicle. The contact stated that the check engine warning light was turning on and off. The contact stated that the catalytic converter and battery were damaged. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact contacted Putnam Kia Service (2 California Dr Suite D, Burlingame, CA 94010), Hilltop Ford (3280 Auto Plaza, Ri…

Look up ODI 11659448 at NHTSA ↗

Electrical System16,000–19,000 mi19,000 mi5
ODI 11064175 · 2,000 mi

WHILE DRIVING MY KIA HYBRID A NOTICE CAME UP ON THE DASH BOARD TO IMMEDIATELY PULL OVER AND SHUT OFF MY ENGINE AND I WAS ON A MAJOR HIGHWAY GOING ABOUT 75 WHEN I LOST TOTAL POWER AND MY VEHICLE BEGAN TO LOOSE POWER. I WAS ABLE TO GET IT OFF THE ROAD AND IMMEDIATELY CALLED MY DEALER. I HAD KNOW ABOUT THIS BECAUSE A RELATIVE AND I BROUGHT THE CARS THE SAME DAY AND SHE EXPERIENCE THIS 3 TIMES.THE DEALER SAID IT WAS A SWITCH THAT GOT STUCK WHEN THE CAR GOES FROM ELECTRIC TO GAS. I SPOKE WITH KIA AND THEY SAID THERE IS NO FORMAL RECALL. BUT THIS …

Look up ODI 11064175 at NHTSA ↗

ODI 11192587 · 16,000 mi

KIA WON'T SERVICE THE ELECTRICAL LOSS RECALL

Look up ODI 11192587 at NHTSA ↗

ODI 11386121 · 64,000 mi

GETTING ONTO THE FREEWAY ACCELERATING, WHEN HEARD RATTLING AND SAW SMOKE, EXITED THE FREEWAY AND PARKED THE VEHICLE. THERE WAS NO WARNING OR LIGHTS THAT CAME ON PRIOR OR DURING THIS TIME. HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP IN CITY OF CARSON. I RECEIVED A PHONE CALL ON SATURDAY 1/2/2021 FROM TONY AT THE DEALERSHIP ASKING FOR PERMISSION TO DIAGNOSE THE VEHICLE. I AGREED TO THE DIAGNOSTIC TESTING. RECEIVED A CALL BACK WITHIN AN HOUR TO NOTIFY ME THAT THERE WAS A HOLE IN THE ENGINE, NO REPAIRS COULD BE DONE AND I NEEDED A NEW ENGINE. I…

Look up ODI 11386121 at NHTSA ↗

Unknown Or OtherToo few reports for a range18,800 mi2 (sparse)
ODI 11384136 · 18,600 mi

I LEASED A NEW #KIA #OPTIMA #PHEV FROM YOU IN JULY OF 2018. IN JULY OF 2020, THE CHARGING CABLE LODGED IN THE CAR AND IT TOOK 4 HOURS FOR ROADSIDE ASSISTANCE TO REMOVE IT. ON DECEMBER 2, 2020, I GOT A CHECK ENGINE LIGHT AND MADE AN APPOINTMENT FOR SERVICE, BUT BEFORE I COULD BRING IT ON DEC 3, THE CHECK ENGINE LIGHT BECAME A TURN ENGINE OFF NOW LIGHT, AND THE CAR STOPPED DEAD IN THE MIDDLE OF A BUSY HIGHWAY WITH A WISP OF SMOKE FROM UNDER THE HOOD, A DANGEROUS SITUATION. I HAD IT TOWED TO KIA OF DELRAY. IT'S STILL THERE, THEY HAVEN'T TOLD …

Look up ODI 11384136 at NHTSA ↗

ODI 11396321 · 19,000 mi

WHEN I WAS DRIVING ON THE HIGHWAY ON 2/14/2011 A "CHECK HYBRID SYSTEM" WARNING CAME ON, CHECK ENGINE LIGHT, TRIANGLE HEV LIGHT, A RED BATTERY LIGHT CAME ON AND CAR LOST ENGINE POWER. AFTER MY VEHICLE SLOWED TRAFFIC DOWN DUE TO NOT HAVING POWER I WAS BARELY ABLE TO PULL OVER TO THE SIDE OF THE ROAD BY COASTING THE CAR TO THE SHOULDER. IT WOULD NOT ACCELERATE WHAT SO EVER NOT EVEN WITH JUST THE ENGINE POWER. WHEN I PULLED OVER THE BIG CHECK HYBRID SYSTEM WARNING DISSAPEARED AND ONLY THE CHECK ENGINE LIGHT AND TRIANGLE HEV LIGHT STAYED ON. I HAD M…

Look up ODI 11396321 at NHTSA ↗

Power TrainToo few reports for a range19,000 mi1 (sparse)
ODI 11398068 · 19,000 mi

I WAS TOLD BY THE DEALERSHIP THAT MY 2018 KIA OPTIMA PHEV WAS REPAIRED BUT AFTER I DROVE IT OFF THE LOT AND GOT ON THE FREEWAY THE WARNING LIGHT CAME ON AGAIN AND LOST ALL POWER. I ALMOST GOT INTO ANOTHER ACCIDENT BECAUSE OF THIS. THE DEALERSHIP SAID THEY WORKED WITH KIA TECHNICAL SUPPORT TO FIX MY CAR BUT APPARENTLY KIA DOESN'T KNOW WHAT'S WRONG WITH THEIR OWN CAR. THE VEHICLE HAS ONLY 19K MILES. I'M AFRAID FOR MY SAFETY AND MY FAMILIES THAT THIS WILL CONTINUE TO HAPPEN.

Look up ODI 11398068 at NHTSA ↗

Air BagsToo few reports for a range57,000 mi1 (sparse)
ODI 11432935 · 57,000 mi

The contact owns a 2017 Kia Optima. The contact stated while driving 65 MPH, the air bag and seat belt warning lights illuminated. The vehicle was taken to a local dealer for a scheduled repair of NHTSA campaign number: 18V161000 (Hybrid Propulsion System). After performing the recall repair the mechanic cleared the warning light however, the warning light returned soon after. The contact took the vehicle back to the same local dealer to be diagnosed. The contact was informed that the driver’s and passenger’s side frontal airbags needed to be r…

Look up ODI 11432935 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range16,000 mi1 (sparse)
ODI 11192587 · 16,000 mi

KIA WON'T SERVICE THE ELECTRICAL LOSS RECALL

Look up ODI 11192587 at NHTSA ↗

Hybrid Propulsion SystemToo few reports for a range117,336 mi1 (sparse)
ODI 11551627 · 117,336 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that while driving at an undisclosed speed up a steep hill, the vehicle lost motive power. The Check Hybrid System, Turn Off Engine message was displayed, and the traction control, check engine, ABS, and auto-hold warning lights illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not found. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V161000 (Hybrid Propulsion System) for th…

Look up ODI 11551627 at NHTSA ↗

Service BrakesToo few reports for a range60,000 mi1 (sparse)
ODI 11219845 · 60,000 mi

TL* THE CONTACT OWNS A 2017 KIA OPTIMA PHEV. WHILE DRIVING APPROXIMATELY 40 MPH, THE "CHECK BRAKES" WARNING MESSAGE ILLUMINATED. ALSO, WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP. WHEN THE CONTACT WAS TRAVELING ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS TO A COMPLETE STOP. THE VEHICLE WAS ENGAGED IN PARK AND THEN TURNED OFF. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO GERALD KIA OF NORTH AURORA (201 HANSEN BLVD, NORTH AURORA, IL 60542) TO…

Look up ODI 11219845 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-031None
ODI 11651716

-

Look up ODI 11651716 at NHTSA ↗

2025-041None
ODI 11657677

For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car is functioning normally and to continue to drive it.

Look up ODI 11657677 at NHTSA ↗

2025-052None
ODI 11659448 · 87,000 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that there was an abnormally loud rattling sound coming from the vehicle. The contact stated that the check engine warning light was turning on and off. The contact stated that the catalytic converter and battery were damaged. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact contacted Putnam Kia Service (2 California Dr Suite D, Burlingame, CA 94010), Hilltop Ford (3280 Auto Plaza, Ri…

Look up ODI 11659448 at NHTSA ↗

ODI 11660146

The plastic coupling for the steering is broken in my 2018 Kia optima the same Issue that the 2011-2014 issue optima’s have my car has this same issue.

Look up ODI 11660146 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-071None
ODI 11675096 · 35,000 mi

The contact owns a 2018 Kia Optima PHEV. The contact's daughter stated that while driving at an undisclosed speed, the high systems temperature switching to hybrid mode message was displayed. The contact stated that there was a two-hour delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the fluids in the vehicle needed to be changed. The vehicle wasn’t repaired; however, the failure recurred. The vehicle was taken back to the dealer, where it was not diagnosed or …

Look up ODI 11675096 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-091None
ODI 11690228

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the veh…

Look up ODI 11690228 at NHTSA ↗

2025-101None
ODI 11690964 · 64,500 mi

The contact owns a 2017 Kia Optima. The contact stated that while driving approximately 50 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the check engine and oil warning lights illuminated and then turned off independently. The contact slowed down, and after arriving at the destination, the vehicle was towed to an independent mechanic. The contact was advised by the mechanic that there was potential engine failure and was referred to the dealer for assistance. The vehicle was towed to a de…

Look up ODI 11690964 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2019: 0 complaints · 2020: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2019000
2020001
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2019100
2020100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemUnknown Or OtherPower TrainAir BagsFuel/Propulsion SystemHybrid Propulsion SystemService Brakes
Engine—
7
ODI 11193782

I HAVE 2017 KIA PLUG IN I HAD TO REPLACE BATTERIES SYSTEM TWICE WITHIN A YEAR. I ALSO HAVE A ENGINE KNOCKING AT 26000 MILES THAT THE DEALER CLAIMS IS A THAT WAS CAUSE BY SERVICE DONE TO OIL FILTER THAT DON'T MAKE NO SENSE. NO OIL LIGHT OR ENGINE LIGHT WENT OFF. FURTHER MORE AFTER THAT HAPPENED THE ELECTRICAL WENT OUT. THE KIA COMPANY'S REFUSE TO FIX IT. THE VEHICLE HAS 5 YEAR WARRANTY.

Look up ODI 11193782 at NHTSA ↗

ODI 11386121 · 64,000 mi

GETTING ONTO THE FREEWAY ACCELERATING, WHEN HEARD RATTLING AND SAW SMOKE, EXITED THE FREEWAY AND PARKED THE VEHICLE. THERE WAS NO WARNING OR LIGHTS THAT CAME ON PRIOR OR DURING THIS TIME. HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP IN CITY OF CARSON. I RECEIVED A PHONE CALL ON SATURDAY 1/2/2021 FROM TONY AT THE DEALERSHIP ASKING FOR PERMISSION TO DIAGNOSE THE VEHICLE. I AGREED TO THE DIAGNOSTIC TESTING. RECEIVED A CALL BACK WITHIN AN HOUR TO NOTIFY ME THAT THERE WAS A HOLE IN THE ENGINE, NO REPAIRS COULD BE DONE AND I NEEDED A NEW ENGINE. I…

Look up ODI 11386121 at NHTSA ↗

ODI 11520100

I took my car into the local Kia dealership after my engine failed while driving down the highway. I was approved for the engine replacement due to the recall. However after my engine was replaced, and still in the shop, the side curtain airbag module gave an error due to low voltage. Now I'm out $1200 for an item that should not fail within the first 6 years. I have had vehicles 3 times as old that did not have safety sensors or features failing. As Kia obviously has issues with airbag modules I believe my vehicle year and model should be incl…

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3
ODI 11554624

This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful and in tears. Several indicator lights suggested problems with the engine, HEV system , and battery. Upon returning home, I notified Carmax and scheduled the vehicle for service at a local Kia dealership. Although the mechanic told me that he knew there is a problem with the vehicle, Kia failed to diagnose or fix the problem(s), and could not assure me that the vehicle was safe to drive. Maxcare would not cover a rental car bec…

Look up ODI 11554624 at NHTSA ↗

ODI 11690228

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the veh…

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ODI 11396321 · 19,000 mi

WHEN I WAS DRIVING ON THE HIGHWAY ON 2/14/2011 A "CHECK HYBRID SYSTEM" WARNING CAME ON, CHECK ENGINE LIGHT, TRIANGLE HEV LIGHT, A RED BATTERY LIGHT CAME ON AND CAR LOST ENGINE POWER. AFTER MY VEHICLE SLOWED TRAFFIC DOWN DUE TO NOT HAVING POWER I WAS BARELY ABLE TO PULL OVER TO THE SIDE OF THE ROAD BY COASTING THE CAR TO THE SHOULDER. IT WOULD NOT ACCELERATE WHAT SO EVER NOT EVEN WITH JUST THE ENGINE POWER. WHEN I PULLED OVER THE BIG CHECK HYBRID SYSTEM WARNING DISSAPEARED AND ONLY THE CHECK ENGINE LIGHT AND TRIANGLE HEV LIGHT STAYED ON. I HAD M…

Look up ODI 11396321 at NHTSA ↗

2
ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

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ODI 11398068 · 19,000 mi

I WAS TOLD BY THE DEALERSHIP THAT MY 2018 KIA OPTIMA PHEV WAS REPAIRED BUT AFTER I DROVE IT OFF THE LOT AND GOT ON THE FREEWAY THE WARNING LIGHT CAME ON AGAIN AND LOST ALL POWER. I ALMOST GOT INTO ANOTHER ACCIDENT BECAUSE OF THIS. THE DEALERSHIP SAID THEY WORKED WITH KIA TECHNICAL SUPPORT TO FIX MY CAR BUT APPARENTLY KIA DOESN'T KNOW WHAT'S WRONG WITH THEIR OWN CAR. THE VEHICLE HAS ONLY 19K MILES. I'M AFRAID FOR MY SAFETY AND MY FAMILIES THAT THIS WILL CONTINUE TO HAPPEN.

Look up ODI 11398068 at NHTSA ↗

1
ODI 11520100

I took my car into the local Kia dealership after my engine failed while driving down the highway. I was approved for the engine replacement due to the recall. However after my engine was replaced, and still in the shop, the side curtain airbag module gave an error due to low voltage. Now I'm out $1200 for an item that should not fail within the first 6 years. I have had vehicles 3 times as old that did not have safety sensors or features failing. As Kia obviously has issues with airbag modules I believe my vehicle year and model should be incl…

Look up ODI 11520100 at NHTSA ↗

1
ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

Look up ODI 11570391 at NHTSA ↗

1
ODI 11551627 · 117,336 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that while driving at an undisclosed speed up a steep hill, the vehicle lost motive power. The Check Hybrid System, Turn Off Engine message was displayed, and the traction control, check engine, ABS, and auto-hold warning lights illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not found. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V161000 (Hybrid Propulsion System) for th…

Look up ODI 11551627 at NHTSA ↗

1
ODI 11657677

For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car is functioning normally and to continue to drive it.

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Electrical System
7
ODI 11193782

I HAVE 2017 KIA PLUG IN I HAD TO REPLACE BATTERIES SYSTEM TWICE WITHIN A YEAR. I ALSO HAVE A ENGINE KNOCKING AT 26000 MILES THAT THE DEALER CLAIMS IS A THAT WAS CAUSE BY SERVICE DONE TO OIL FILTER THAT DON'T MAKE NO SENSE. NO OIL LIGHT OR ENGINE LIGHT WENT OFF. FURTHER MORE AFTER THAT HAPPENED THE ELECTRICAL WENT OUT. THE KIA COMPANY'S REFUSE TO FIX IT. THE VEHICLE HAS 5 YEAR WARRANTY.

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ODI 11386121 · 64,000 mi

GETTING ONTO THE FREEWAY ACCELERATING, WHEN HEARD RATTLING AND SAW SMOKE, EXITED THE FREEWAY AND PARKED THE VEHICLE. THERE WAS NO WARNING OR LIGHTS THAT CAME ON PRIOR OR DURING THIS TIME. HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP IN CITY OF CARSON. I RECEIVED A PHONE CALL ON SATURDAY 1/2/2021 FROM TONY AT THE DEALERSHIP ASKING FOR PERMISSION TO DIAGNOSE THE VEHICLE. I AGREED TO THE DIAGNOSTIC TESTING. RECEIVED A CALL BACK WITHIN AN HOUR TO NOTIFY ME THAT THERE WAS A HOLE IN THE ENGINE, NO REPAIRS COULD BE DONE AND I NEEDED A NEW ENGINE. I…

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ODI 11520100

I took my car into the local Kia dealership after my engine failed while driving down the highway. I was approved for the engine replacement due to the recall. However after my engine was replaced, and still in the shop, the side curtain airbag module gave an error due to low voltage. Now I'm out $1200 for an item that should not fail within the first 6 years. I have had vehicles 3 times as old that did not have safety sensors or features failing. As Kia obviously has issues with airbag modules I believe my vehicle year and model should be incl…

Look up ODI 11520100 at NHTSA ↗

—
3
ODI 11554624

This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful and in tears. Several indicator lights suggested problems with the engine, HEV system , and battery. Upon returning home, I notified Carmax and scheduled the vehicle for service at a local Kia dealership. Although the mechanic told me that he knew there is a problem with the vehicle, Kia failed to diagnose or fix the problem(s), and could not assure me that the vehicle was safe to drive. Maxcare would not cover a rental car bec…

Look up ODI 11554624 at NHTSA ↗

ODI 11690228

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the veh…

Look up ODI 11690228 at NHTSA ↗

ODI 11396321 · 19,000 mi

WHEN I WAS DRIVING ON THE HIGHWAY ON 2/14/2011 A "CHECK HYBRID SYSTEM" WARNING CAME ON, CHECK ENGINE LIGHT, TRIANGLE HEV LIGHT, A RED BATTERY LIGHT CAME ON AND CAR LOST ENGINE POWER. AFTER MY VEHICLE SLOWED TRAFFIC DOWN DUE TO NOT HAVING POWER I WAS BARELY ABLE TO PULL OVER TO THE SIDE OF THE ROAD BY COASTING THE CAR TO THE SHOULDER. IT WOULD NOT ACCELERATE WHAT SO EVER NOT EVEN WITH JUST THE ENGINE POWER. WHEN I PULLED OVER THE BIG CHECK HYBRID SYSTEM WARNING DISSAPEARED AND ONLY THE CHECK ENGINE LIGHT AND TRIANGLE HEV LIGHT STAYED ON. I HAD M…

Look up ODI 11396321 at NHTSA ↗

1
ODI 11398068 · 19,000 mi

I WAS TOLD BY THE DEALERSHIP THAT MY 2018 KIA OPTIMA PHEV WAS REPAIRED BUT AFTER I DROVE IT OFF THE LOT AND GOT ON THE FREEWAY THE WARNING LIGHT CAME ON AGAIN AND LOST ALL POWER. I ALMOST GOT INTO ANOTHER ACCIDENT BECAUSE OF THIS. THE DEALERSHIP SAID THEY WORKED WITH KIA TECHNICAL SUPPORT TO FIX MY CAR BUT APPARENTLY KIA DOESN'T KNOW WHAT'S WRONG WITH THEIR OWN CAR. THE VEHICLE HAS ONLY 19K MILES. I'M AFRAID FOR MY SAFETY AND MY FAMILIES THAT THIS WILL CONTINUE TO HAPPEN.

Look up ODI 11398068 at NHTSA ↗

1
ODI 11520100

I took my car into the local Kia dealership after my engine failed while driving down the highway. I was approved for the engine replacement due to the recall. However after my engine was replaced, and still in the shop, the side curtain airbag module gave an error due to low voltage. Now I'm out $1200 for an item that should not fail within the first 6 years. I have had vehicles 3 times as old that did not have safety sensors or features failing. As Kia obviously has issues with airbag modules I believe my vehicle year and model should be incl…

Look up ODI 11520100 at NHTSA ↗

1
ODI 11192587 · 16,000 mi

KIA WON'T SERVICE THE ELECTRICAL LOSS RECALL

Look up ODI 11192587 at NHTSA ↗

00
Unknown Or Other
3
ODI 11554624

This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful and in tears. Several indicator lights suggested problems with the engine, HEV system , and battery. Upon returning home, I notified Carmax and scheduled the vehicle for service at a local Kia dealership. Although the mechanic told me that he knew there is a problem with the vehicle, Kia failed to diagnose or fix the problem(s), and could not assure me that the vehicle was safe to drive. Maxcare would not cover a rental car bec…

Look up ODI 11554624 at NHTSA ↗

ODI 11690228

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the veh…

Look up ODI 11690228 at NHTSA ↗

ODI 11396321 · 19,000 mi

WHEN I WAS DRIVING ON THE HIGHWAY ON 2/14/2011 A "CHECK HYBRID SYSTEM" WARNING CAME ON, CHECK ENGINE LIGHT, TRIANGLE HEV LIGHT, A RED BATTERY LIGHT CAME ON AND CAR LOST ENGINE POWER. AFTER MY VEHICLE SLOWED TRAFFIC DOWN DUE TO NOT HAVING POWER I WAS BARELY ABLE TO PULL OVER TO THE SIDE OF THE ROAD BY COASTING THE CAR TO THE SHOULDER. IT WOULD NOT ACCELERATE WHAT SO EVER NOT EVEN WITH JUST THE ENGINE POWER. WHEN I PULLED OVER THE BIG CHECK HYBRID SYSTEM WARNING DISSAPEARED AND ONLY THE CHECK ENGINE LIGHT AND TRIANGLE HEV LIGHT STAYED ON. I HAD M…

Look up ODI 11396321 at NHTSA ↗

3
ODI 11554624

This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful and in tears. Several indicator lights suggested problems with the engine, HEV system , and battery. Upon returning home, I notified Carmax and scheduled the vehicle for service at a local Kia dealership. Although the mechanic told me that he knew there is a problem with the vehicle, Kia failed to diagnose or fix the problem(s), and could not assure me that the vehicle was safe to drive. Maxcare would not cover a rental car bec…

Look up ODI 11554624 at NHTSA ↗

ODI 11690228

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the veh…

Look up ODI 11690228 at NHTSA ↗

ODI 11396321 · 19,000 mi

WHEN I WAS DRIVING ON THE HIGHWAY ON 2/14/2011 A "CHECK HYBRID SYSTEM" WARNING CAME ON, CHECK ENGINE LIGHT, TRIANGLE HEV LIGHT, A RED BATTERY LIGHT CAME ON AND CAR LOST ENGINE POWER. AFTER MY VEHICLE SLOWED TRAFFIC DOWN DUE TO NOT HAVING POWER I WAS BARELY ABLE TO PULL OVER TO THE SIDE OF THE ROAD BY COASTING THE CAR TO THE SHOULDER. IT WOULD NOT ACCELERATE WHAT SO EVER NOT EVEN WITH JUST THE ENGINE POWER. WHEN I PULLED OVER THE BIG CHECK HYBRID SYSTEM WARNING DISSAPEARED AND ONLY THE CHECK ENGINE LIGHT AND TRIANGLE HEV LIGHT STAYED ON. I HAD M…

Look up ODI 11396321 at NHTSA ↗

—00000
Power Train
2
ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

Look up ODI 11570391 at NHTSA ↗

ODI 11398068 · 19,000 mi

I WAS TOLD BY THE DEALERSHIP THAT MY 2018 KIA OPTIMA PHEV WAS REPAIRED BUT AFTER I DROVE IT OFF THE LOT AND GOT ON THE FREEWAY THE WARNING LIGHT CAME ON AGAIN AND LOST ALL POWER. I ALMOST GOT INTO ANOTHER ACCIDENT BECAUSE OF THIS. THE DEALERSHIP SAID THEY WORKED WITH KIA TECHNICAL SUPPORT TO FIX MY CAR BUT APPARENTLY KIA DOESN'T KNOW WHAT'S WRONG WITH THEIR OWN CAR. THE VEHICLE HAS ONLY 19K MILES. I'M AFRAID FOR MY SAFETY AND MY FAMILIES THAT THIS WILL CONTINUE TO HAPPEN.

Look up ODI 11398068 at NHTSA ↗

1
ODI 11398068 · 19,000 mi

I WAS TOLD BY THE DEALERSHIP THAT MY 2018 KIA OPTIMA PHEV WAS REPAIRED BUT AFTER I DROVE IT OFF THE LOT AND GOT ON THE FREEWAY THE WARNING LIGHT CAME ON AGAIN AND LOST ALL POWER. I ALMOST GOT INTO ANOTHER ACCIDENT BECAUSE OF THIS. THE DEALERSHIP SAID THEY WORKED WITH KIA TECHNICAL SUPPORT TO FIX MY CAR BUT APPARENTLY KIA DOESN'T KNOW WHAT'S WRONG WITH THEIR OWN CAR. THE VEHICLE HAS ONLY 19K MILES. I'M AFRAID FOR MY SAFETY AND MY FAMILIES THAT THIS WILL CONTINUE TO HAPPEN.

Look up ODI 11398068 at NHTSA ↗

0—0
1
ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

Look up ODI 11570391 at NHTSA ↗

00
Air Bags
1
ODI 11520100

I took my car into the local Kia dealership after my engine failed while driving down the highway. I was approved for the engine replacement due to the recall. However after my engine was replaced, and still in the shop, the side curtain airbag module gave an error due to low voltage. Now I'm out $1200 for an item that should not fail within the first 6 years. I have had vehicles 3 times as old that did not have safety sensors or features failing. As Kia obviously has issues with airbag modules I believe my vehicle year and model should be incl…

Look up ODI 11520100 at NHTSA ↗

1
ODI 11520100

I took my car into the local Kia dealership after my engine failed while driving down the highway. I was approved for the engine replacement due to the recall. However after my engine was replaced, and still in the shop, the side curtain airbag module gave an error due to low voltage. Now I'm out $1200 for an item that should not fail within the first 6 years. I have had vehicles 3 times as old that did not have safety sensors or features failing. As Kia obviously has issues with airbag modules I believe my vehicle year and model should be incl…

Look up ODI 11520100 at NHTSA ↗

00—000
Fuel/Propulsion System
1
ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

Look up ODI 11570391 at NHTSA ↗

1
ODI 11192587 · 16,000 mi

KIA WON'T SERVICE THE ELECTRICAL LOSS RECALL

Look up ODI 11192587 at NHTSA ↗

0
1
ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

Look up ODI 11570391 at NHTSA ↗

0—00
Hybrid Propulsion System
1
ODI 11551627 · 117,336 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that while driving at an undisclosed speed up a steep hill, the vehicle lost motive power. The Check Hybrid System, Turn Off Engine message was displayed, and the traction control, check engine, ABS, and auto-hold warning lights illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not found. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V161000 (Hybrid Propulsion System) for th…

Look up ODI 11551627 at NHTSA ↗

00000—0
Service Brakes
1
ODI 11657677

For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car is functioning normally and to continue to drive it.

Look up ODI 11657677 at NHTSA ↗

000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

12 mentions · 36.4% of complaints

Median mileage: 57,000 mi (7 usable records).

ODI 11432935 · 57,000 mi

The contact owns a 2017 Kia Optima. The contact stated while driving 65 MPH, the air bag and seat belt warning lights illuminated. The vehicle was taken to a local dealer for a scheduled repair of NHTSA campaign number: 18V161000 (Hybrid Propulsion System). After performing the recall repair the mechanic cleared the warning light however, the warning light returned soon after. The contact took the vehicle back to the same local dealer to be diagnosed. The contact was informed that the driver’s and passenger’s side frontal airbags needed to be r…

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ODI 11551627 · 117,336 mi

The contact owns a 2017 Kia Optima PHEV. The contact stated that while driving at an undisclosed speed up a steep hill, the vehicle lost motive power. The Check Hybrid System, Turn Off Engine message was displayed, and the traction control, check engine, ABS, and auto-hold warning lights illuminated. The vehicle was towed to the dealer; however, the cause of the failure was not found. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V161000 (Hybrid Propulsion System) for th…

Look up ODI 11551627 at NHTSA ↗

ODI 11570391

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly…

Look up ODI 11570391 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

2 mentions · 6.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11554624

This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful and in tears. Several indicator lights suggested problems with the engine, HEV system , and battery. Upon returning home, I notified Carmax and scheduled the vehicle for service at a local Kia dealership. Although the mechanic told me that he knew there is a problem with the vehicle, Kia failed to diagnose or fix the problem(s), and could not assure me that the vehicle was safe to drive. Maxcare would not cover a rental car bec…

Look up ODI 11554624 at NHTSA ↗

ODI 11657677

For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car is functioning normally and to continue to drive it.

Look up ODI 11657677 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

1 mentions · 3.0% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11219845 · 60,000 mi

TL* THE CONTACT OWNS A 2017 KIA OPTIMA PHEV. WHILE DRIVING APPROXIMATELY 40 MPH, THE "CHECK BRAKES" WARNING MESSAGE ILLUMINATED. ALSO, WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP. WHEN THE CONTACT WAS TRAVELING ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS TO A COMPLETE STOP. THE VEHICLE WAS ENGAGED IN PARK AND THEN TURNED OFF. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO GERALD KIA OF NORTH AURORA (201 HANSEN BLVD, NORTH AURORA, IL 60542) TO…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

1 mentions · 3.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11690228

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the veh…

Look up ODI 11690228 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b