| Power Train | 940.9%ODI 11460732Purchased the car new in early February 2022. Within about six weeks, heard a loud bump from under the car as I was pulling away from the driveway, this happened 2-3 times. After these incidents the car felt like it was stuck in first gear, with whining upon acceleration and deceleration. I use the car locally and the speed limit is 25mph, so luckily I didn't have to drive it on the highway. The service center asked me to wait a month for an appointment but allowed me to bring it in when I stated I believed there was a safety issue. The … Look up ODI 11460732 at NHTSA ↗ | 112.5%ODI 116302561. First incident occurred on 10/29/24. My wife pulled into driveway and placed car into Park. When she shifted to reverse, the transmission didn't respond and the car revved to a very high RPM when she took foot off of brake, no foot on gas. Unable to shift it to go forward or backward. She then turned car off, back on, and was able to reverse it. This situation occurred numerous times. 2. Sometimes, after this happened, she'd place it into drive, and the vehicle would only crawl (<5 mph) forward and not accelerate, though gas pedal was to… Look up ODI 11630256 at NHTSA ↗ | 150.0%ODI 11704560On 3 separate occasions, while idling, the engine will sputter as if it’s about to cut off. The RPM will rise and fall and the engine will rev up and down and finally it will quiet down. Once the light is green, It is able to drive as normal. At the next light the same thing happens and the engine revs up and down sounds like it’s about to die. At a certain point the car will lose propulsion,(hard to notice at first when it’s stop and go traffic) even with the pedal all the way down, making it difficult to drive at a safe speed. The car will op… Look up ODI 11704560 at NHTSA ↗ | 325.0%ODI 11726151On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow. Winds were 10-15 mph with gusts to 25 mph. Road was 3 lanes in the east direction with one lane closed. Attempting to keep about a 3 foot distance from car in front. My was is a Kia 2025 Sorento PHEV model purchased in July 2024 and has had regular servicing. I was keeping a firm pressure on brake peda… Look up ODI 11726151 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Electrical System | 731.8%ODI 11486970 · 500 miThe contact owns a 2022 Kia Sorento PHEV. The contact stated that upon depression of the accelerator pedal, the vehicle would hesitate without warning. The contact also stated that while attempting to park the vehicle, the gear shifter remained stuck in neutral(N) and the vehicle could not be moved or turned off. The contact called the dealer and had the vehicle towed to the dealer. A diagnostic test was performed; however, the failure could not be duplicated. The manufacturer had also been notified of the failure. The vehicle was not repaired.… Look up ODI 11486970 at NHTSA ↗ | 337.5%ODI 11541153We were driving on the highway at about 65 MPH. Without warning, the vehicle suddenly started to struggle and slowed to about 40 MPH. We were able to safely pull over, but we were in an acceleration lane merging onto another highway and didn't feel safe due to the sudden deceleration. This is a plug-in hybrid. We have driven at 65+ MPH on long rides before, and this was the first time that we noticed that the battery had completely drained. We expect that when the battery is drained that the car would function like a normal hybrid and continue… Look up ODI 11541153 at NHTSA ↗ | 00.0%No examples available for this selection. | 325.0%ODI 11747203 · 293 miThe contact owns a 2025 Kia Sorento. The contact stated the messages "Take A Coffee Break" and "Hands on Steering Wheel" consistently illuminated while driving. The vehicle was taken to the dealer, who stated that there was no issue with the vehicle. While driving approximately 60 - 70 MPH, the Forward Collision Avoidance system activated, causing the vehicle to swerve towards the right, and the brakes activated. The contact manually turned the steering wheel and depressed the accelerator pedal to continue driving. The vehicle was returned to t… Look up ODI 11747203 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Engine | 522.7%ODI 11498899Multiple times I have experienced weirdness with the Transmission in my 2022 Sorento PHEV. One specific situation has happened to me multiple times and is a safety risk. Occasionally while stopped at a red light or stop sign with a reasonable incline it seems the electric motor fails to engage and it never switches to the ICE engine either. Step by step 1 - Stopped at Stop Sign or Red light 2- Release Brake an Hit Gas 3- Vehicle does not move forward no matter how hard you hit the gas (Doesnt seem to engage electric or traditional engine)… Look up ODI 11498899 at NHTSA ↗ | 337.5%ODI 11541153We were driving on the highway at about 65 MPH. Without warning, the vehicle suddenly started to struggle and slowed to about 40 MPH. We were able to safely pull over, but we were in an acceleration lane merging onto another highway and didn't feel safe due to the sudden deceleration. This is a plug-in hybrid. We have driven at 65+ MPH on long rides before, and this was the first time that we noticed that the battery had completely drained. We expect that when the battery is drained that the car would function like a normal hybrid and continue… Look up ODI 11541153 at NHTSA ↗ | 150.0%ODI 11704560On 3 separate occasions, while idling, the engine will sputter as if it’s about to cut off. The RPM will rise and fall and the engine will rev up and down and finally it will quiet down. Once the light is green, It is able to drive as normal. At the next light the same thing happens and the engine revs up and down sounds like it’s about to die. At a certain point the car will lose propulsion,(hard to notice at first when it’s stop and go traffic) even with the pedal all the way down, making it difficult to drive at a safe speed. The car will op… Look up ODI 11704560 at NHTSA ↗ | 216.7%ODI 11756660 · 30,000 miThe contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost drive power. The vehicle decelerated and was coasted over to the side of the road. The contact stated that several unknown warning lights flashed on the instrument panel while the vehicle was decelerating. While on the side of the road, the check engine warning light remained illuminated. Additionally, the message "Hybrid Power Control Unit" was displayed. The vehicle was towed to the dealer but was not diagnosed because the dealer … Look up ODI 11756660 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Unknown Or Other | 00.0%No examples available for this selection. | 337.5%ODI 11493964I was sold a new car with open recall. The recall was announced on September 21, 2022 and the vehicle was sold to me as new on October 12, 2022 without any disclosure regarding the recall. Vehicle sold as new not used. Look up ODI 11493964 at NHTSA ↗ | 150.0%ODI 11570123We parked our vehicle and turned it off to go get dessert. Upon returning after 15 minutes, I pushed the "start/stop" button with my foot on the brake, and the car powered on but for some reason it thought it was in D. The car refused to start and kept showing a message to put the car into P. However, the P button wasn't responding when pushed, and no matter which direction I turned the shift dial, the car would not change from D. Pushing the P button did not change the status. We tried turning the car off by pushing the "start/stop" button, bu… Look up ODI 11570123 at NHTSA ↗ | 433.3%ODI 11634887Spare tire jack collapsed when jacking up the vehicle. I don’t think the jack is rated for a PHEV Sorento. Look up ODI 11634887 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Fuel/Propulsion System | 29.1%ODI 11498899Multiple times I have experienced weirdness with the Transmission in my 2022 Sorento PHEV. One specific situation has happened to me multiple times and is a safety risk. Occasionally while stopped at a red light or stop sign with a reasonable incline it seems the electric motor fails to engage and it never switches to the ICE engine either. Step by step 1 - Stopped at Stop Sign or Red light 2- Release Brake an Hit Gas 3- Vehicle does not move forward no matter how hard you hit the gas (Doesnt seem to engage electric or traditional engine)… Look up ODI 11498899 at NHTSA ↗ | 112.5%ODI 11631957When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I had it back to the dealership to address this problem but they found nothing wrong. I guarantee you , the problem continues to exist. Look up ODI 11631957 at NHTSA ↗ | 150.0%ODI 11704560On 3 separate occasions, while idling, the engine will sputter as if it’s about to cut off. The RPM will rise and fall and the engine will rev up and down and finally it will quiet down. Once the light is green, It is able to drive as normal. At the next light the same thing happens and the engine revs up and down sounds like it’s about to die. At a certain point the car will lose propulsion,(hard to notice at first when it’s stop and go traffic) even with the pedal all the way down, making it difficult to drive at a safe speed. The car will op… Look up ODI 11704560 at NHTSA ↗ | 18.3%ODI 11755646I am writing to report a safety concern with my 2025 Kia Sorento plug-in hybrid. On multiple occasions, after starting the vehicle, the instrument panel appears normal, but the vehicle does not enter the ready state. The ready indicator does not illuminate and the vehicle will not shift into drive or reverse. The vehicle will however, unfortunately, shift into neutral and roll, but with no power. The only way to restore normal operation is to completely turn the vehicle off and restart it. This intermittent condition creates a safety concern… Look up ODI 11755646 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Service Brakes | 313.6%ODI 11466724Breaks failed to engage while driving on the highway, which almost caused us to have an accident. The car was leased a few months ago so very concerned and will be taking it to the dealership. The autonomous emergency breaking system engaged and prevented the accident. Look up ODI 11466724 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 18.3%ODI 11762737multiple active faults, 12 active DTC codes, which have disabled the ABS, ESC and airbag communication lines, the dealer we took the car to refused to perform a full diagnostic and repair. I have been in contact with Kia corporate and they have consistently said that cannot make a dealer perform service. The dealer where we purchased the vehicle cannot see us until October. Look up ODI 11762737 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Forward Collision Avoidance: Automatic Emergency Braking | 29.1%ODI 11582034When accelerating to pull out of driveway and enter traffic, while struggles to find correct gear causing tires to spin and loud clunking noise. Forward collision detects objects that are not there causing vehicle emergency breaking to engage Look up ODI 11582034 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 18.3%ODI 11726151On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow. Winds were 10-15 mph with gusts to 25 mph. Road was 3 lanes in the east direction with one lane closed. Attempting to keep about a 3 foot distance from car in front. My was is a Kia 2025 Sorento PHEV model purchased in July 2024 and has had regular servicing. I was keeping a firm pressure on brake peda… Look up ODI 11726151 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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| Forward Collision Avoidance: Warnings | 14.5%ODI 11582034When accelerating to pull out of driveway and enter traffic, while struggles to find correct gear causing tires to spin and loud clunking noise. Forward collision detects objects that are not there causing vehicle emergency breaking to engage Look up ODI 11582034 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 216.7%ODI 11726151On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow. Winds were 10-15 mph with gusts to 25 mph. Road was 3 lanes in the east direction with one lane closed. Attempting to keep about a 3 foot distance from car in front. My was is a Kia 2025 Sorento PHEV model purchased in July 2024 and has had regular servicing. I was keeping a firm pressure on brake peda… Look up ODI 11726151 at NHTSA ↗ | 0UnavailableNo examples available for this selection. |
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