Auto Recall Watch
U.S. public vehicle records

2009 Kia SORENTO problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

55 owner complaints analyzed

2 distinct recall campaigns

43,225 mi median reported failure mileage

Scope: 2009 model year. Data updated: . 40 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 14 of 55 complaints (25.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1323.6%
Transmission and shifting1120.0%
Electrical and battery issues916.4%
Engine operation59.1%
Steering behavior11.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
14
Electrical System
12
Electronic Stability Control (Esc)
8
Power Train
6
Service Brakes, Hydraulic
6
Air Bags:Frontal
5
Vehicle Speed Control
5
Engine
4
Component breakdown data
CategoryCount
Air Bags14
Electrical System12
Electronic Stability Control (Esc)8
Power Train6
Service Brakes, Hydraulic6
Air Bags:Frontal5
Vehicle Speed Control5
Engine4

Air Bags: 14; Electrical System: 12; Electronic Stability Control (Esc): 8; Power Train: 6; Service Brakes, Hydraulic: 6; Air Bags:Frontal: 5; Vehicle Speed Control: 5; Engine: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
7
50,000 to 74,999
3
75,000 to 99,999
8
100,000 to 149,999
4
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,9997
50,000 to 74,9993
75,000 to 99,9998
100,000 to 149,9994
150,000 and above3

Under 25,000: 15; 25,000 to 49,999: 7; 50,000 to 74,999: 3; 75,000 to 99,999: 8; 100,000 to 149,999: 4; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (15). 15 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
3
2010
8
2011
5
2012
2
2013
6
2014
3
2015
7
2016
3
2017
4
2018
1
2019
3
2020
3
2021
1
2022
2
2023
1
2024
1
2025
1
2026
1
Complaints over time data
CategoryCount
20093
20108
20115
20122
20136
20143
20157
20163
20174
20181
20193
20203
20211
20222
20231
20241
20251
20261

2009: 3; 2010: 8; 2011: 5; 2012: 2; 2013: 6; 2014: 3; 2015: 7; 2016: 3; 2017: 4; 2018: 1; 2019: 3; 2020: 3; 2021: 1; 2022: 2; 2023: 1; 2024: 1; 2025: 1; 2026: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 13 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10393470 · 2011-03-26 (March 26, 2011)

EXPERIENCING VIBRATION IN BRAKES CAUSED BY WARPED ROTORS. THIS IS NOT COVERED UNDER WARRANTY BECAUSE DEALER SAID BRAKES WERE USED TO SLOW DOWN VEHICLE WHILE GOING DOWNHILL ON MOUNTAIN ROADS. VEHICLE IS NOT USED MUCH IN MOUNTAINS, MOSTLY STOP-AND-GO CITY TRAFFIC. IF THIS VEHICLE CANNOT WITHSTAND THIS TYPE OF USE, IT IS NOT SAFE FOR USE ON AMERICAN ROADS. KIA APPARENTLY USES UNDER DESIGNED, INADEQUATE MATERIALS AND THEN EXCLUDES THESE PARTS FROM THEIR SHAM OF A WARRANTY.

Owner-reported narrative. 21,000 miles reported. Look up ODI 10393470 at NHTSA ↗

Owner report 10424514 · 2011-09-09 (September 9, 2011)

WHILE DECENDING A MOUNTIAN PASS IN COLORADO WITH THE VEHICLE IN 4WD-LOW RANGE AND THE SHIFT SELECTOR IN THE SPORT MODE THE TRANSMISSION WOULD UP-SHIFT AT ABOUT 3200 RPM CAUSING THE VEHICLE TO GAIN SPEED VERY QUICKLY AND REQUIRING THE CONSTANT APPLICATION OF BRAKES WHICH CAUSES THE BRAKES TO OVER HEAT. THE OWNERS MANUAL CLEARLY STATES THAT THIS IS AN APPROVED USE OF THE VEHICLE AND THAT THE TRANSMISSION SHOULD NOT SHIFT UNTIL THE RED-ZONE (APPROX 6000 RPM). I CONTACTED KIA CUSTOMER SERVICE IN NOVEMBER OF 2009 AND HAVE HAD SEVERAL CONVERSATIONS W…

Owner-reported narrative. 5,200 miles reported. Look up ODI 10424514 at NHTSA ↗

Owner report 10308610 · 2010-02-10 (February 10, 2010)

2011 KIA SORENTO; RENTAL VEHICLE FROM NATIONAL RENTAL. CRUISING AT 65 MPH AND CAR BEGAN TO VIOLENTLY JERK CAUSING PARTIAL LOSS OF CONTROL. MADE POPPING SOUNDS, AND SMOKE CAME OUT REAR OF VEHICLE. CAR BARELY MOVED AND HAD TO BE TOWED FROM SCENE. DURING INCIDENT, VEHICLE WAS VERY HARD TO KEEP UNDER CONTROL AND IN DESIGNATED TRAFFIC LANE. NATIONAL RENTAL SENT A TOW TRUCK AND A REPLACEMENT VEHICLE. THIS KIA HAD 62 MILES ON IT AT TIME OF FAILURE. TOW DRIVER THOUGHT IT WAS A TRANSMISSION FAILURE. THIS INCIDENT NEARLY CAUSED ME TO TOTALLY LOOSE CONTRO…

Owner-reported narrative. 62 miles reported. Look up ODI 10308610 at NHTSA ↗

Owner report 10365864 · 2010-11-15 (November 15, 2010)

I HAVE 2 COMPLAINTS. 1) I HAVE COMPLAINED ABOUT THE FRONT PASSENGER AIR BAG NOT COMING ON WHEN AN ADULT IS SEATED IN IT. I HAVE TAKEN IT TO 2 DIFFERENT KIA SHOPS 5 TIMES SINCE 1200 MILES AND WAS TOLD IT IS OPERATING NORMAL. NORMAL IS WHEN AN ADULT SITS IN IT, NOT WHEN YOU PLACE A PURSE ON THE SEAT OR WHENEVER IT DECIDES TO WORK. I AM FOLLOWING THE MANUAL AND STILL NO SATISFACTION WITH REPAIR. 2) AT 1200 MILES I ALSO COMPLAINED THAT THE CAR WOULD BUCK, STICK IN 3RD GEAR, AND NOT SHIFT TILL IT RED LINES. THIS DOES NOT HAPPEN ALL THE TIME AND I WA…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10365864 at NHTSA ↗

Owner report 10822048 · 2016-01-25 (January 25, 2016)

MY 2009 KIA SORENTO (87810 MILES) HAS HAD ELECTRICAL PROBLEMS SINCE 2014. IN SEPT 2014, WHILE WARRANTY WAS VOID DUE TO OVER 60, 000 MILES) I HAD TROUBLE WITH THE DASHBOARD ILLUMINATION LIGHTS WHEN THE HEADLIGHTS WERE TURNED ON. $1,000+ DOLLARS LATER, DIMMER SWITCH, INSTRUMENT CLUSTER, AND RHEOSTAT CIRCUIT WERE REPAIRED. IN DECEMBER 2015, STARTED TO HAPPEN AGAIN BUT NOW THE AIR BAG LIGHT CAME ON AND WON'T GO OFF. TOOK IN JANUARY, AND $275 MORE, REPLACED DIMMER SWITCH AGAIN AND CLEANED THE CONNECTION TO AIR BAG SENSOR. THREE DAYS LATER, THE A…

Owner-reported narrative. 87,573 miles reported. Look up ODI 10822048 at NHTSA ↗

Owner report 11323336 · 2020-05-05 (May 5, 2020)

TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GETTEL KIA OF BRADENTON LOCATED AT 6423 14 TH ST. W, BRADENTON, FL 34207, (941)417-5210, WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TO…

Owner-reported narrative. Look up ODI 11323336 at NHTSA ↗

Owner report 10779832 · 2015-10-05 (October 5, 2015)

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Owner-reported narrative. 29,804 miles reported. Look up ODI 10779832 at NHTSA ↗

Owner report 10993351 · 2017-06-06 (June 6, 2017)

TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE REVERSING THE VEHICLE, THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT THE GEAR INTO DRIVE AND THE ESC SENSOR ILLUMINATED. PREVIOUSLY, THE ESC INDICATOR ILLUMINATED AND THE VEHICLE STALLED WHILE TURNING A CORNER. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT; HOWEVER, THE ACCELERATION WAS VERY SLOW. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF CHATTANOOGA LOCATED AT 2136 CHAPMAN RD, CHATTANOOGA, TN, 37421) WHERE IT WAS DIAGNOSED THAT THE ESC NEEDED TO BE RESET AND OR REPLACED. THE VEHICLE WAS REPA…

Owner-reported narrative. 53,900 miles reported. Look up ODI 10993351 at NHTSA ↗

Owner report 10786719 · 2015-10-28 (October 28, 2015)

THE DRIVERS SIDE AIRBAG DEPLOYED WHILE BACKING UP IN A PARKING LOT. I TRAVELED APPROXIMATELY 6-10 FEET TURNING LEFT IN REVERSE AT MAYBE 1-2 MPH IF THAT MUCH. THE VEHICLE WAS NOT HIT NOR DID IT HIT ANYTHING TO CAUSE THIS AIRBAG TO DEPLOY AND THE HORN TO STAY ON. WHEN AIRBAG DEPLOYED, THE STEERING WHEEL COVER WHEN FORCED OPEN GASHED LEFT THUMB. AUTO INSURANCE WILL NOT COVER DEFECTS. TRYING TO WORK WITH KIA MOTORS TO REPLACE DEFECTIVE PARTS AND MAKE VEHICLE SAFE. UNKNOWN AT THIS TIME IF THEY WILL FIX. OTHER KIA VEHICLES HAVE HAD AIRBAG PROBLEMS FR…

Owner-reported narrative. 92,000 miles reported. Look up ODI 10786719 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

55 unique complaints in this selection. Analysis snapshot: 2026-10-02.

72.7%Usable mileage40 / 55 records
100.0%Valid incident date55 / 55 records
100.0%Valid filing date55 / 55 records
100.0%Ordered incident and filing dates55 / 55 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
46152.4%
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10469985 at NHTSA ↗

49650.6%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

38839.3%
ODI 10564396 · 88 mi

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

Look up ODI 10564396 at NHTSA ↗

36048.0%
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Look up ODI 10649724 at NHTSA ↗

69555.5%
ODI 10806192 · 6,300 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.

Look up ODI 10806192 at NHTSA ↗

38648.0%
ODI 10948851 · 11,700 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Look up ODI 10948851 at NHTSA ↗

10641.7%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

15636.4%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

6547.8%
ODI 11397159 · 9,000 mi

I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT HOT. PUT AN ENTIRE JUG OF COOLANT IN AND MY RESCUE DRIVER INFORMED ME THAT THERE WAS A TRAIL OF COOLANT POURING OUT BEHIND ME. THERE IS NO VISIBLE DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR FROM LOOKING AT THE ENGINE WITH THE HOOD UP. WE WERE TO…

Look up ODI 11397159 at NHTSA ↗

6727.0%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

5227.5%
ODI 11467744

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle …

Look up ODI 11467744 at NHTSA ↗

3125.8%
ODI 11513402

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle moves about 2 mph maybe slight faster but it’s noticeable. Thank you.

Look up ODI 11513402 at NHTSA ↗

512.2%
ODI 11595462

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard …

Look up ODI 11595462 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

120.0%
ODI 11747249 · 7,000 mi

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System…

Look up ODI 11747249 at NHTSA ↗

Electrical System
12714.4%
ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

11211.4%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

14414.6%
ODI 10545551 · 180 mi

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

Look up ODI 10545551 at NHTSA ↗

577.6%
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

Look up ODI 10661198 at NHTSA ↗

1048.3%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

Look up ODI 10734793 at NHTSA ↗

9211.4%
ODI 10948107 · 500 mi

THIS PROBLEM IS IDENTICAL TO NHTSA ID NUMBER 10917569. ON THREE DIFFERENT OCCASIONS THE SMART CRUISE CONTROL/ABS/STABILITY CONTROL WARNING: BASICALLY ALL WARNING LIGHTS LIT ON THE DASHBOARD. CAR HAD LESS THAN 500 MILES, DOING 65MPH ON A CLEAR DAY. STOPPED AND RESTARTED CAR, ALL LIGHT S CLEARED. DEALER FOUND NO CODES STORED. SO FAR IT HAS ONLY HAPPENED WHEN USING THE LDWS. LEAVE IT OFF IT NEVER OCCURS.

Look up ODI 10948107 at NHTSA ↗

2911.4%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

6815.9%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

Look up ODI 11241885 at NHTSA ↗

1712.5%
ODI 11487905 · 26,000 mi

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent…

Look up ODI 11487905 at NHTSA ↗

4618.5%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

2915.3%
ODI 11467910

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twic…

Look up ODI 11467910 at NHTSA ↗

3730.8%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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1126.8%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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2128.4%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Unknown Or Other
819.2%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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899.1%
ODI 10516016

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

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14714.9%
ODI 10663905 · 16,800 mi

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

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11315.1%
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

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16513.2%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

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10412.9%
ODI 10908489 · 5,000 mi

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

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3714.6%
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

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11025.7%
ODI 11142824

IN ANY DARK AREA WHEN USING LOW BEAMS ARE USED A SHADE COMES DOWN ACROSS FRONT WINDSHIELD AND YOU CAN NOT SEE OUT IN MOTION AND STATIONARY DARK CITY STREETS , BACK RDS.ANY WHERE IT IS PITCH DARK.

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2417.6%
ODI 11414351 · 7,000 mi

I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOMEONE DYING AND I DO NOT WANT TO BE THAT PERSON.

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3915.7%
ODI 11394923 · 540 mi

HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

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3820.1%
ODI 11471673

My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning …

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3529.2%
ODI 11526046

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure…

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614.6%
ODI 11576628

What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there an…

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2027.0%
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

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240.0%
ODI 11737171

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

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Power Train
536.0%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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697.0%
ODI 10473691 · 584 mi

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…

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697.0%
ODI 10549946

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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425.6%
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

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1229.7%
ODI 10818332 · 1,000 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

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374.6%
ODI 11003183 · 650 mi

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

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93.5%
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

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5011.7%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

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1813.2%
ODI 11310921 · 100 mi

I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE TRANSMISSION MODULE 2 TIMES WITH NO IMPROVEMENT. THIS PROBLEM HAPPENS IN ALL 4 DRIVING MODES. I PURCHASED THIS VEHICLE 10-22-2019 AND THE PROBLEM STARTED ABOUT 3 OR 4 DAYS LATER AND CONTINUES THROUGH TODAY 2-23-2020.

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13654.8%
ODI 11420331

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the street then failed to shift into the next gear, which left me stranded with traffic quickly coming up behind me. I turned the wheel really hard to get as close to the curb as possible. I proceeded to press the gas pedal all the way to the floor and noth…

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6433.9%
ODI 11454126

Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.

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2016.7%
ODI 11518946 · 12,000 mi

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.

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49.8%
ODI 11673136

Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulled over and had to put the vehicle in park. Once restarted, it would shift again.

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1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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00.0%

No examples available for this selection.

Structure:Body
303.4%
ODI 10445254

PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF T…

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858.7%
ODI 10523287 · 18,000 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

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15315.5%
ODI 10543233 · 525 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

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9512.7%
ODI 10724569

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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1068.5%
ODI 10713088 · 900 mi

TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR

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172.1%
ODI 11033119 · 80,000 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS PARKED OUTSIDE OF AN AUTO BODY SHOP OVER THE WEEKEND, THE CENTER CONSOLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE MELTED CENTER CONSOLE AND BURNT DRIVER SIDE SEAT WERE DISCOVERED BY AN AUTO BODY TECHNICIAN. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY WA…

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93.5%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

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5412.6%
ODI 11321099 · 22,000 mi

DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR

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00.0%

No examples available for this selection.

52.0%
ODI 11473122

Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.

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10.5%
ODI 11702708

On Dec 1, 2025 we were driving down the freeway at approx 70 MPH when we heard a loud bang. At first, we thought a tire had blown but that wasn't the case. We started hearing more road and wind noise from above the shade screen. We were close to our Kia dealership so we went directly there. The sunroof glass about the driver and front passenger seats had a large hole and the glass around it was shattered. No object was found. Additionally, we didn't see any road debris kicked up before the loud bang nor we were near any overpass.

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21.7%
ODI 11567472

Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.

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717.1%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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11.4%
ODI 11760144

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

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00.0%

No examples available for this selection.

Exterior Lighting
556.3%
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

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656.6%
ODI 10489239 · 1,500 mi

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …

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798.0%
ODI 10568475 · 150 mi

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". T…

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8611.5%
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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625.0%
ODI 10758978 · 2,604 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.

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11814.7%
ODI 11015780 · 10,000 mi

THE HEADLIGHTS DO NOT SHINE FAR ENOUGH FOR SAFE STOPPING IN AN EMERGENCY. DEER RAN ON TO ROAD AND ALMOST HIT IT.

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3815.0%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

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184.2%
ODI 11111999 · 27 mi

AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS…

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42.9%
ODI 11520786

This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed…

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31.2%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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21.1%
ODI 11701605

While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in th…

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21.7%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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24.9%
ODI 11655357

Front headlights are fogging up and blocking headlights. Dealership has looked at the issue and waiting for KIA to approve the replacement. No action yet, but if this is happening to my SUV, I'm sure others are having the same issue.

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22.7%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Air Bags
819.2%
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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606.1%
ODI 10632641 · 30,130 mi

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

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515.2%
ODI 10533467 · 825 mi

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

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304.0%
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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161.3%
ODI 10744244 · 256 mi

WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHIC…

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141.7%
ODI 10955039

MY PASSENGER SIDE AIR BAG WILL NOT BECOME ACTIVE IF I USE MY AIR CUSHION.I NEED TO BE ABLE TO ACTIVATE THE AIR BAG.KIA TELLS ME TO BAD .I NEED TO USE A CUSHION FOR MEDICAL REASONS.I WANT THE AIR BAG TO BE ACTIVE .I PAID FOR THIS FEATURE.KIA SAID I CAN'T USE A CUSHION. I FEEL THE AIR BAG SHOULD BE ACTIVE ALL OF THE TIME REGARDLESS PLEASE REQUIRE THEM TO PUT SWITCH ON THIS FEATURE TO ACTIVATE THE AIR BAG?

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103.9%
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

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51.2%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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42.9%
ODI 11481124 · 37,000 mi

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehic…

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41.6%
ODI 11489893

Drivers Side Airbag Illuminates intermittently, A/C smells like dried urine, has stuttered while driving on 2-3 occasions phone charging pad does not actually charge phone instead just maintains whatever battery life is already in phone before placed on pad.,these are all issues within the first 30 days of purchasing certified pre owned Kia Sorento on 8/15/22

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10.5%
ODI 11712134

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airbags pending further disassembly • Estimate for known SRS repair is $11,294.30 Carfax shows this vehicle was involved in an airbag‑deploying crash on [XXX] prio…

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00.0%

No examples available for this selection.

24.9%
ODI 11698884

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

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34.1%
ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

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00.0%

No examples available for this selection.

Steering
202.3%
ODI 10430700 · 1,300 mi

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

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222.2%
ODI 10477374 · 600 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

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353.5%
ODI 10678699 · 9,500 mi

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT…

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324.3%
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

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806.4%
ODI 10715078 · 2,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS …

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9712.1%
ODI 11066534

WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.

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2610.2%
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

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112.6%
ODI 11206141 · 4,700 mi

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

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42.9%
ODI 11414892 · 17,500 mi

MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.

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62.4%
ODI 11445232

The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dange…

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105.3%
ODI 11459971

Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occu…

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75.8%
ODI 11555941

Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technician…

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12.4%
ODI 11698072

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

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22.7%
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags10,000–92,000 mi61,850 mi13
ODI 10360991 · 7,253 mi

TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN SOMEONE WAS SEATED IN THE PASSENGER SEAT AND WOULD NOT TURN OFF UNTIL THE VEHICLE WAS SHUT OFF. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALERSHIP FOR A REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED SUCCESSFULLY. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000. THE FAILURE MILEAGE WAS 7,253.

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ODI 10391028 · 100 mi

VEHICLE HAS HAS REPEATED ISSUES WITH PASSENGER AIR BAG SENSOR NOT RECOGNIZING 120 LB. FEMALE PASSENGER. TOOK VEHICLE TO DEALER (FISHER KIA IN BOULDER, CO) AND WAS TOLD AIR BAG HAD A "GRAY AREA" BETWEEN 80-120 LBS WHERE IT MAY NOT ACTIVATE PROPERLY. I FIND THIS COMPLETELY UNACCEPTABLE AND FEEL UNSAFE DRIVING THE VEHICLE WITH PASSENGER AIRBAG DEACTIVATED WITH MY WIFE IN PASSENGER SEAT.

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ODI 10442300 · 8,000 mi

AFTER NUMEROUS ATTEMPTS TO HAVE PROBLEM FIXED, KIA STATES THAT IT IS NORMAL THAT THE PASSENGER AIR BAG SENSOR DOES NOT ALWAYS DETECT PERSON ON SEAT. WHAT BS!!! NUMEROUS COMPLAINTS ON THIS ISSUE. WHAT DOES IT TAKE TO GET A RECALL? SOMEONE DYING? OR MULTIPLE? *TR

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Electrical System66,000–180,000 mi87,573 mi5
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

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ODI 10822048 · 87,573 mi

MY 2009 KIA SORENTO (87810 MILES) HAS HAD ELECTRICAL PROBLEMS SINCE 2014. IN SEPT 2014, WHILE WARRANTY WAS VOID DUE TO OVER 60, 000 MILES) I HAD TROUBLE WITH THE DASHBOARD ILLUMINATION LIGHTS WHEN THE HEADLIGHTS WERE TURNED ON. $1,000+ DOLLARS LATER, DIMMER SWITCH, INSTRUMENT CLUSTER, AND RHEOSTAT CIRCUIT WERE REPAIRED. IN DECEMBER 2015, STARTED TO HAPPEN AGAIN BUT NOW THE AIR BAG LIGHT CAME ON AND WON'T GO OFF. TOOK IN JANUARY, AND $275 MORE, REPLACED DIMMER SWITCH AGAIN AND CLEANED THE CONNECTION TO AIR BAG SENSOR. THREE DAYS LATER, THE A…

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Electronic Stability Control (Esc)49,175–96,025 mi66,000 mi7
ODI 10508480 · 44,450 mi

WHEN MERGING ONTO THE INTERSTATE (INCREASING SPEED FROM 25MPH AND UP) VEHICLE SUDDENLY STOPS AND DOESN'T ALLOW ME TO ACCELERATE AND THE ESC OFF ILLUMINATES ON THE DASH AS WELL AS THE CHECK ENGINE LIGHT. IN ORDER TO OPERATE THE VEHICLE I HAVE TO MOVE OFF OF THE HWY INTO THE EMERGENCY LANE, PUT ON MY FLASHERS, TURN OFF THE VEHICLE, RESTART THE VEHICLE, AND PRESS THE ESC OFF BUTTON. THE VEHICLE THEN STARTS AND I SLOWLY MERGE BACK ONTO THE HWY CAUTIOUS NOT TO ACCELERATE TOO QUICKLY AS THE ENTIRE PROCESS WOULD OCCUR AGAIN. THIS IS EXTREMELY DANGEROU…

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ODI 10512541 · 76,800 mi

I WAS DRIVING ALONG A STATE HIGHWAY WHEN MY CAR SUDDENLY LOST POWER. "ESC OFF" LITE UP ON THE DASH AS DID AN ANTI LOCK BRAKE LIGHT. I WAS ABLE TO COAST TO A SAFE PLACE ON THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND TRIED TO RESTART IT TWICE WITH NO RETURN OF THE POWER. THE ENGINE WOULD RUN BUT DID NOT RESPOND TO THE ACCELERATOR. I SHUT THE CAR OFF AND CALLED FOR A TOW. WHEN THEY ARRIVED 45 MINS LATER HE STARTED THE CAR AND IT WORKED FINE EXCEPT THE ENGINE LIGHT WAS ON. I WAS THEN ABLE TO DRIVE THE CAR HOME. I HAD A MECHANIC CHECK THE C…

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ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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Power TrainToo few reports for a range24,652 mi4 (sparse)
ODI 10424514 · 5,200 mi

WHILE DECENDING A MOUNTIAN PASS IN COLORADO WITH THE VEHICLE IN 4WD-LOW RANGE AND THE SHIFT SELECTOR IN THE SPORT MODE THE TRANSMISSION WOULD UP-SHIFT AT ABOUT 3200 RPM CAUSING THE VEHICLE TO GAIN SPEED VERY QUICKLY AND REQUIRING THE CONSTANT APPLICATION OF BRAKES WHICH CAUSES THE BRAKES TO OVER HEAT. THE OWNERS MANUAL CLEARLY STATES THAT THIS IS AN APPROVED USE OF THE VEHICLE AND THAT THE TRANSMISSION SHOULD NOT SHIFT UNTIL THE RED-ZONE (APPROX 6000 RPM). I CONTACTED KIA CUSTOMER SERVICE IN NOVEMBER OF 2009 AND HAVE HAD SEVERAL CONVERSATIONS W…

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ODI 10462481 · 46,000 mi

UPON STARTING THE 2009 KIA SORRENTO ONE DAY, I SHIFTED TO REVERSE AND NOTICED A VIOLENT JERK WITH A LOUD POPPING SOUND. UPON PUTTING IT INTO DRIVE, THE CAR WOULD BARELY ACCELERATE BUT THE ENGINE WOULD STILL REV WHEN PRESSING DOWN ON THE GAS PEDAL. THE CHECK ENGINE LIGHT WAS ON BUT LATER WENT AWAY. THE DEALERSHIP HAS SEEN THE CAR MULTIPLE TIMES AND OUR SERVICE ADVISOR GARY DAWSON IN HOUSTON, TX SAYS THEY CANNOT REPRODUCE THE PROBLEM OR FIND ANY FAULT CODES (EVEN THOUGH WE PROVIDED THE CODE PULLED FROM AUTOZONE THE PREVIOUS DAY). CODES SAID THE T…

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ODI 10597559 · 19,500 mi

THE CAR WILL SOMETIMES SHIFT HARD. WHEN IT DOES THIS AND I PUT IT INTO DRIVE, THE TACH WILL GO UP AND THE ENGINE REVS, BUT THE CAR MOVES AT A SNAILS PACE. EVEN IF THE PEDAL IS TO THE FLOOR. IT IS UNSAFE TO DRIVE AT THAT POINT AS I COULD NOT SAFELY MAKE A LEFT HAND TURN TO CROSS TRAFFIC. I WOULD LIKELY GET HIT BEFORE I COULD CLEAR THE INTERSECTION. I HAVE TO SHUT THE CAR ON AND OFF A FEW TIMES REMOVING THE KEY WHILE DOING THIS TO GET THE CAR TO RUN NORMAL AGAIN. I HAVE TAKEN IT TO KIA 3 TIMES FOR THIS PROBLEM AND THEY HAVE NOT FIXED IT. THEY SA…

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Service Brakes, HydraulicToo few reports for a range140,000 mi3 (sparse)
ODI 10393470 · 21,000 mi

EXPERIENCING VIBRATION IN BRAKES CAUSED BY WARPED ROTORS. THIS IS NOT COVERED UNDER WARRANTY BECAUSE DEALER SAID BRAKES WERE USED TO SLOW DOWN VEHICLE WHILE GOING DOWNHILL ON MOUNTAIN ROADS. VEHICLE IS NOT USED MUCH IN MOUNTAINS, MOSTLY STOP-AND-GO CITY TRAFFIC. IF THIS VEHICLE CANNOT WITHSTAND THIS TYPE OF USE, IT IS NOT SAFE FOR USE ON AMERICAN ROADS. KIA APPARENTLY USES UNDER DESIGNED, INADEQUATE MATERIALS AND THEN EXCLUDES THESE PARTS FROM THEIR SHAM OF A WARRANTY.

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ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

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ODI 11519128 · 185,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The co…

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Air Bags:FrontalToo few reports for a range4,600 mi4 (sparse)
ODI 10276722 · 17,863 mi

SINCE JANUARY 2009 WE HAVE BEEN FIGHTING WITH KIA MOTORS BECAUSE MY PASSENGER AIRBAG LIGHT WILL NOT ACTIVATE WHEN SOMEONE IS SEATED IN THE SEAT. ALL KIA HAS DONE IS UPDATE THE VEHICLES COMPUTER SYSTEM, WHICH HASN'T WORKED. THEY HAVE ISSUED A SAFETY RECALL ON THIS PROBLEM, BUT THEY REFUSE TO FIX IT SAYING THAT THE VEHICLE IS OPERATING AS IT WAS DESIGNED TO DO. MY PROBLEM IS THAT MY VEHICLE IS NOW UNSAFE FOR ME TO DRIVE WITH A PASSENGER. I HAVE BROUGHT MY VEHICLE TO THEM 12 TIMES ABOUT THIS PROBLEM. THE BETTER BUSINESS BUREAU HAS TOLD ME THERE IS…

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ODI 10293999 · 8,000 mi

WE HAVE BEEN HAVING A PROBLEM WITH THE OCCUPANT CLASSIFICATION SYSTEM ON OUR 2008 KIA SORENTO. THE SYSTEM IS DEACTIVATED WHEN THERE IS AN ADULT PASSENGER IN THE FRONT SEAT.. THE CAR HAS BEEN IN FOR REPAIR FOUR TIMES. THE PASSENGER SEAT HAS BEEN REPLACED AND THE COMPUTER HAS BEEN REPROGRAMMED. AT THIS TIME THE DEALER HAS INFORMED US THAT KIA TECH LINE HAS DETERMINED THAT THE SYSTEM IS WORKING AS DESIGNED AND THERE ARE NO FURTHER REPAIRS THAT CAN BE PERFORMED. WE HAVE FOLLOWED ALL PROCEDURES OUTLINED IN THE OWNERS MANUAL AND STILL THE SYSTEM DOES…

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ODI 10321575 · 700 mi

TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS OCCUPIED BY AN ADULT, THE AIR BAG WARNING LIGHT INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS OFF. THE DEALER STATED THAT THE PASSENGER WAS SEATED IN THE VEHICLE INCORRECTLY AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER DID NOT WANT TO ADMIT FAULT TO THE FAILURE AND WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE. IF INVOLVED IN A CRASH, THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY. THE F…

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Vehicle Speed ControlToo few reports for a range71,500 mi4 (sparse)
ODI 10712447 · 35,486 mi

I SUDDENLY LOST POWER OR CONTROL TO THE GAS. I COASTED THE CAR TO MY WORK A FEW MILES AWAY IN OSSEO, WI. I HAD THE CAR TOWED TO A NEARBY GARAGE, THE LOFT SERVICE CENTER IN OSSEO, WI. THEY HOOKED IT UP TO A COMPUTER AND COULD FIND NOTHING WRONG. 10/7/14 THE SAME THING HAPPENED. MY HUSBAND AND I WERE ON A TRIP AND LOST POWER, COASTED TO THE SIDE OF THE ROAD ABOUT EVERY 20 TO 40 MILES FOR ABOUT 300 MILES UNTIL WE GOT TO THE KIA PRESTIGE IN EAU CLAIRE, WI. THROTTLE BODY SENSOR WAS REPLACED. 4/20/15 SAME THING HAPPENED. I PULLED INTO A PARKING LOT. …

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ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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ODI 11018784 · 96,500 mi

MY 2009 KIA SORENTO,I WAS DRIVING DOWN MAIN ROAD GOING ABOUT 55 WHEN ALL SUDDEN MY POWER DROPPED TO ABOUT 20,LUCKY I WAS NOT ON INTERSTATE ARE PULLING ON TO INTERSTATE,HAD TO HAVE TOWED IN,SAID SOMETHING TO DO WITH GAS PEDAL,WELL THOUGHT WAS FIXED,NOPE,I HAVE HAD CAR FOR A YEAR AND HAS HAPPENED 3 TIMES,IT IS A RECURRING PROBLEM,I AM SCARED TO DRIVE IT BUT IN TOWN AND BACK,PAYING 400 A MONTH FOR 5 YEARS FOR A CAR I AM SCARED TO DRIVE,IF THIS IS A RECURRING THING,WHY DOES KIA NOT FIX THIS PROBLEM,I WILL NEVER BUY ANOTHER KIA WHEN THEY DON'T STAND…

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EngineToo few reports for a range140,000 mi3 (sparse)
ODI 10881467 · 42,000 mi

TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE DRIVING APPROXIMATELY 67 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE MILEAGE DROPPED FROM 67 MPH TO APPROXIMATELY 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL ASSEMBLY SHORTED OUT. THE THROTTLE PEDAL WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED A RECALL ON THE 2016 MODEL (NHTSA CAMPAIGN NUMBER: 15V089000); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEA…

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ODI 11231538 · 141,000 mi

VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.

Look up ODI 11231538 at NHTSA ↗

ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

Look up ODI 11429870 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11664933

My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get m…

Look up ODI 11664933 at NHTSA ↗

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11711370

The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informe…

Look up ODI 11711370 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2117 reports

2022: 117 complaints · 2023: 84 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225493117
2023265584
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218801
202311901

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsElectrical SystemElectronic Stability Control (Esc)Power TrainService Brakes, HydraulicAir Bags:FrontalVehicle Speed ControlEngine
Air Bags—
1
ODI 10822048 · 87,573 mi

MY 2009 KIA SORENTO (87810 MILES) HAS HAD ELECTRICAL PROBLEMS SINCE 2014. IN SEPT 2014, WHILE WARRANTY WAS VOID DUE TO OVER 60, 000 MILES) I HAD TROUBLE WITH THE DASHBOARD ILLUMINATION LIGHTS WHEN THE HEADLIGHTS WERE TURNED ON. $1,000+ DOLLARS LATER, DIMMER SWITCH, INSTRUMENT CLUSTER, AND RHEOSTAT CIRCUIT WERE REPAIRED. IN DECEMBER 2015, STARTED TO HAPPEN AGAIN BUT NOW THE AIR BAG LIGHT CAME ON AND WON'T GO OFF. TOOK IN JANUARY, AND $275 MORE, REPLACED DIMMER SWITCH AGAIN AND CLEANED THE CONNECTION TO AIR BAG SENSOR. THREE DAYS LATER, THE A…

Look up ODI 10822048 at NHTSA ↗

00
1
ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

Look up ODI 11429870 at NHTSA ↗

00
1
ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

Look up ODI 11429870 at NHTSA ↗

Electrical System
1
ODI 10822048 · 87,573 mi

MY 2009 KIA SORENTO (87810 MILES) HAS HAD ELECTRICAL PROBLEMS SINCE 2014. IN SEPT 2014, WHILE WARRANTY WAS VOID DUE TO OVER 60, 000 MILES) I HAD TROUBLE WITH THE DASHBOARD ILLUMINATION LIGHTS WHEN THE HEADLIGHTS WERE TURNED ON. $1,000+ DOLLARS LATER, DIMMER SWITCH, INSTRUMENT CLUSTER, AND RHEOSTAT CIRCUIT WERE REPAIRED. IN DECEMBER 2015, STARTED TO HAPPEN AGAIN BUT NOW THE AIR BAG LIGHT CAME ON AND WON'T GO OFF. TOOK IN JANUARY, AND $275 MORE, REPLACED DIMMER SWITCH AGAIN AND CLEANED THE CONNECTION TO AIR BAG SENSOR. THREE DAYS LATER, THE A…

Look up ODI 10822048 at NHTSA ↗

—
2
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Look up ODI 10779832 at NHTSA ↗

1
ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Look up ODI 10779832 at NHTSA ↗

4
ODI 11329396

TL* THE CONTACT OWNS A 2009 KIA SORRENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11329396 at NHTSA ↗

ODI 11455715

The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11455715 at NHTSA ↗

ODI 11519128 · 185,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The co…

Look up ODI 11519128 at NHTSA ↗

0
2
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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ODI 11470606

Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?

Look up ODI 11470606 at NHTSA ↗

1
ODI 11664933

My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get m…

Look up ODI 11664933 at NHTSA ↗

Electronic Stability Control (Esc)0
2
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

Look up ODI 10716099 at NHTSA ↗

ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Look up ODI 10779832 at NHTSA ↗

—
1
ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Look up ODI 10779832 at NHTSA ↗

00
1
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

Look up ODI 10716099 at NHTSA ↗

1
ODI 11231538 · 141,000 mi

VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.

Look up ODI 11231538 at NHTSA ↗

Power Train0
1
ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Look up ODI 10779832 at NHTSA ↗

1
ODI 10779832 · 29,804 mi

SHORTLY AFTER BUYING SUV IN 2009 WE EXPERIENCED "QUERKY" STUFF LIKE DOORS RELOCKING, DOME LIGHT S COMING ON, BACK HATCH UNLOCKING ALL THIS HAPPENING ON THEIR OWN!! I KEPT TELLING THE DEALERSHIP AT OIL CHANGES! THEY KEPT IGNORING IT ALL! NOV 1, 2009 KIA ELECTRIC SYSTEM SERVICE BULLETIN #282603 (TS B-044) ISSUED. SEPTEMBER THE CHECK ENGINE AND ESC OFF LIGHTS STARTED COMING ON TOGETHER, SUV IMMEDIATELY DECENDS TO 15-20 MPH! YOU CAN'T GIVE IT GAS, ONLY RPMS RISE HIGH! GAS IS EATEN UP! COAST TO SIDE, SIT A FEW TO 20 MINUTES. MAYBE BOTH O…

Look up ODI 10779832 at NHTSA ↗

—0000
Service Brakes, Hydraulic
1
ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

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4
ODI 11329396

TL* THE CONTACT OWNS A 2009 KIA SORRENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ODI 11455715

The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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ODI 11519128 · 185,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The co…

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00—00
1
ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

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Air Bags:Frontal00000—00
Vehicle Speed Control0
2
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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ODI 11470606

Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?

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1
ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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000—0
Engine
1
ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

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1
ODI 11664933

My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get m…

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1
ODI 11231538 · 141,000 mi

VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.

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0
1
ODI 11429870 · 140,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passe…

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00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

15 mentions · 27.3% of complaints

Median mileage: 46,000 mi (11 usable records).

ODI 10321575 · 700 mi

TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS OCCUPIED BY AN ADULT, THE AIR BAG WARNING LIGHT INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS OFF. THE DEALER STATED THAT THE PASSENGER WAS SEATED IN THE VEHICLE INCORRECTLY AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER DID NOT WANT TO ADMIT FAULT TO THE FAILURE AND WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE. IF INVOLVED IN A CRASH, THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY. THE F…

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ODI 10365864 · 1,200 mi

I HAVE 2 COMPLAINTS. 1) I HAVE COMPLAINED ABOUT THE FRONT PASSENGER AIR BAG NOT COMING ON WHEN AN ADULT IS SEATED IN IT. I HAVE TAKEN IT TO 2 DIFFERENT KIA SHOPS 5 TIMES SINCE 1200 MILES AND WAS TOLD IT IS OPERATING NORMAL. NORMAL IS WHEN AN ADULT SITS IN IT, NOT WHEN YOU PLACE A PURSE ON THE SEAT OR WHENEVER IT DECIDES TO WORK. I AM FOLLOWING THE MANUAL AND STILL NO SATISFACTION WITH REPAIR. 2) AT 1200 MILES I ALSO COMPLAINED THAT THE CAR WOULD BUCK, STICK IN 3RD GEAR, AND NOT SHIFT TILL IT RED LINES. THIS DOES NOT HAPPEN ALL THE TIME AND I WA…

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ODI 10462481 · 46,000 mi

UPON STARTING THE 2009 KIA SORRENTO ONE DAY, I SHIFTED TO REVERSE AND NOTICED A VIOLENT JERK WITH A LOUD POPPING SOUND. UPON PUTTING IT INTO DRIVE, THE CAR WOULD BARELY ACCELERATE BUT THE ENGINE WOULD STILL REV WHEN PRESSING DOWN ON THE GAS PEDAL. THE CHECK ENGINE LIGHT WAS ON BUT LATER WENT AWAY. THE DEALERSHIP HAS SEEN THE CAR MULTIPLE TIMES AND OUR SERVICE ADVISOR GARY DAWSON IN HOUSTON, TX SAYS THEY CANNOT REPRODUCE THE PROBLEM OR FIND ANY FAULT CODES (EVEN THOUGH WE PROVIDED THE CODE PULLED FROM AUTOZONE THE PREVIOUS DAY). CODES SAID THE T…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

9 mentions · 16.4% of complaints

Median mileage: 66,000 mi (9 usable records).

ODI 10512541 · 76,800 mi

I WAS DRIVING ALONG A STATE HIGHWAY WHEN MY CAR SUDDENLY LOST POWER. "ESC OFF" LITE UP ON THE DASH AS DID AN ANTI LOCK BRAKE LIGHT. I WAS ABLE TO COAST TO A SAFE PLACE ON THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND TRIED TO RESTART IT TWICE WITH NO RETURN OF THE POWER. THE ENGINE WOULD RUN BUT DID NOT RESPOND TO THE ACCELERATOR. I SHUT THE CAR OFF AND CALLED FOR A TOW. WHEN THEY ARRIVED 45 MINS LATER HE STARTED THE CAR AND IT WORKED FINE EXCEPT THE ENGINE LIGHT WAS ON. I WAS THEN ABLE TO DRIVE THE CAR HOME. I HAD A MECHANIC CHECK THE C…

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ODI 10712447 · 35,486 mi

I SUDDENLY LOST POWER OR CONTROL TO THE GAS. I COASTED THE CAR TO MY WORK A FEW MILES AWAY IN OSSEO, WI. I HAD THE CAR TOWED TO A NEARBY GARAGE, THE LOFT SERVICE CENTER IN OSSEO, WI. THEY HOOKED IT UP TO A COMPUTER AND COULD FIND NOTHING WRONG. 10/7/14 THE SAME THING HAPPENED. MY HUSBAND AND I WERE ON A TRIP AND LOST POWER, COASTED TO THE SIDE OF THE ROAD ABOUT EVERY 20 TO 40 MILES FOR ABOUT 300 MILES UNTIL WE GOT TO THE KIA PRESTIGE IN EAU CLAIRE, WI. THROTTLE BODY SENSOR WAS REPLACED. 4/20/15 SAME THING HAPPENED. I PULLED INTO A PARKING LOT. …

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ODI 10716099 · 66,000 mi

ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

5 mentions · 9.1% of complaints

Median mileage: 12,350 mi (4 usable records).

ODI 10308610 · 62 mi

2011 KIA SORENTO; RENTAL VEHICLE FROM NATIONAL RENTAL. CRUISING AT 65 MPH AND CAR BEGAN TO VIOLENTLY JERK CAUSING PARTIAL LOSS OF CONTROL. MADE POPPING SOUNDS, AND SMOKE CAME OUT REAR OF VEHICLE. CAR BARELY MOVED AND HAD TO BE TOWED FROM SCENE. DURING INCIDENT, VEHICLE WAS VERY HARD TO KEEP UNDER CONTROL AND IN DESIGNATED TRAFFIC LANE. NATIONAL RENTAL SENT A TOW TRUCK AND A REPLACEMENT VEHICLE. THIS KIA HAD 62 MILES ON IT AT TIME OF FAILURE. TOW DRIVER THOUGHT IT WAS A TRANSMISSION FAILURE. THIS INCIDENT NEARLY CAUSED ME TO TOTALLY LOOSE CONTRO…

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ODI 10406887 · 5,200 mi

2009 KIA SORENTO WITH TRANSMISSION/DRIVELINE ISSUES. DEALERSHIP HAS HAD NUMEROUS ATTEMPTS TO CORRECT AND STATES "NORMAL FOR THIS VEHICLE." VEHICLE CLUNKS, POPS, JOLTS, AND JERKS WHEN IN OPERATION REGARDLESS OF TIME OF DAY, TEMP, ETC. STARTED IN MAY 2010 AND CONTINUES PRESENTLY WHICH IS JUNE 2011. *TR

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ODI 10462481 · 46,000 mi

UPON STARTING THE 2009 KIA SORRENTO ONE DAY, I SHIFTED TO REVERSE AND NOTICED A VIOLENT JERK WITH A LOUD POPPING SOUND. UPON PUTTING IT INTO DRIVE, THE CAR WOULD BARELY ACCELERATE BUT THE ENGINE WOULD STILL REV WHEN PRESSING DOWN ON THE GAS PEDAL. THE CHECK ENGINE LIGHT WAS ON BUT LATER WENT AWAY. THE DEALERSHIP HAS SEEN THE CAR MULTIPLE TIMES AND OUR SERVICE ADVISOR GARY DAWSON IN HOUSTON, TX SAYS THEY CANNOT REPRODUCE THE PROBLEM OR FIND ANY FAULT CODES (EVEN THOUGH WE PROVIDED THE CODE PULLED FROM AUTOZONE THE PREVIOUS DAY). CODES SAID THE T…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 1.8% of complaints

Median mileage: 185,000 mi (1 usable records).

ODI 11519128 · 185,000 mi

The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The co…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.8% of complaints

Median mileage: 53,900 mi (1 usable records).

ODI 10993351 · 53,900 mi

TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE REVERSING THE VEHICLE, THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT THE GEAR INTO DRIVE AND THE ESC SENSOR ILLUMINATED. PREVIOUSLY, THE ESC INDICATOR ILLUMINATED AND THE VEHICLE STALLED WHILE TURNING A CORNER. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT; HOWEVER, THE ACCELERATION WAS VERY SLOW. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF CHATTANOOGA LOCATED AT 2136 CHAPMAN RD, CHATTANOOGA, TN, 37421) WHERE IT WAS DIAGNOSED THAT THE ESC NEEDED TO BE RESET AND OR REPLACED. THE VEHICLE WAS REPA…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b