Auto Recall Watch
U.S. public vehicle records

2025 Kia SORENTO problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

74 owner complaints analyzed

3 distinct recall campaigns

4,000 mi median reported failure mileage

Scope: 2025 model year. Data updated: . 9 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 21 of 74 complaints (28.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting1520.3%
Electrical and battery issues1317.6%
Braking behavior912.2%
Engine operation79.5%
Steering behavior45.4%
Fuel system concerns22.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
21
Unknown Or Other
20
Engine
19
Power Train
19
Vehicle Speed Control
7
Service Brakes
5
Visibility/Wiper
5
Forward Collision Avoidance: Adaptive Cruise Control
4
Component breakdown data
CategoryCount
Electrical System21
Unknown Or Other20
Engine19
Power Train19
Vehicle Speed Control7
Service Brakes5
Visibility/Wiper5
Forward Collision Avoidance: Adaptive Cruise Control4

Electrical System: 21; Unknown Or Other: 20; Engine: 19; Power Train: 19; Vehicle Speed Control: 7; Service Brakes: 5; Visibility/Wiper: 5; Forward Collision Avoidance: Adaptive Cruise Control: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 65 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
1
2025
39
2026
34
Complaints over time data
CategoryCount
20241
202539
202634

2024: 1; 2025: 39; 2026: 34

Pattern summary

Electrical System leads the component reports. Transmission and shifting appears in 15 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Braking behavior appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11680817 · 2025-08-15 (August 15, 2025)

On [XXX], while driving home at highway speeds, I attempted to accelerate and the vehicle bucked and sputtered violently. The check engine light came on, and my OBD scanner showed multiple misfires in Cylinder 1. I have also experienced suspected transmission slipping from a full stop and during highway driving, RPMs will spike (up to ~5,500) with little or no increase in speed, sometimes after releasing the accelerator. These issues have occurred multiple times prior to [XXX]. On [XXX], while traveling 80–85 mph, I released the accelerator and …

Owner-reported narrative. Look up ODI 11680817 at NHTSA ↗

Owner report 11683340 · 2025-08-27 (August 27, 2025)

Transmission caught between gears at speeds below 25mph. Engine revs without acceleration: Drivers report pressing the accelerator, and the engine's RPMs increase, but the vehicle does not speed up as expected. Driver returned the vehicle to Dealership and reported the incident. Dealership reported, malfunction could not be replicated. No indicator or warning lights present. The same incident occurred the following day for second time. Both incidents occurred around [XXX].on [XXX] at low operating speeds. Sudden loss of power places you and th…

Owner-reported narrative. Look up ODI 11683340 at NHTSA ↗

Owner report 11650575 · 2025-03-25 (March 25, 2025)

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

Owner-reported narrative. 530 miles reported. Look up ODI 11650575 at NHTSA ↗

Owner report 11656233 · 2025-04-23 (April 23, 2025)

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

Owner-reported narrative. Look up ODI 11656233 at NHTSA ↗

Owner report 11626826 · 2024-11-22 (November 22, 2024)

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

Owner-reported narrative. 65 miles reported. Look up ODI 11626826 at NHTSA ↗

Owner report 11693681 · 2025-10-15 (October 15, 2025)

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

Owner-reported narrative. Look up ODI 11693681 at NHTSA ↗

Owner report 11691116 · 2025-10-02 (October 2, 2025)

On July 5th 2025 round 5:15 pm EST, while driving in the center lane of the highway at approximately 73 mph, the check engine light and multiple amber warning lights suddenly turned on. This occurred at just 1,920 miles on a brand-new vehicle. At the time of the incident, the vehicle stopped responding to the accelerator and would not move forward. Fortunately, traffic was light, and I was able to steer safely to the shoulder. However, I was traveling with my family, and under heavier traffic conditions or with vehicles closely following, this…

Owner-reported narrative. Look up ODI 11691116 at NHTSA ↗

Owner report 11676436 · 2025-07-27 (July 27, 2025)

It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and the car jerks from line to line. If I turned the lane assist off then it drives OK but the engine still is doing something funny.

Owner-reported narrative. Look up ODI 11676436 at NHTSA ↗

Owner report 11692328 · 2025-10-09 (October 9, 2025)

On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed to the local Kia dealership. No warning lights or any indicators went off during that event. 10/9/2025, I picked up the vehicle after they replaced the high-pressure fuel pump and high-pressure fuel line, I noticed the battery was very low and though…

Owner-reported narrative. Look up ODI 11692328 at NHTSA ↗

Owner report 11757326 · 2026-08-16 (August 16, 2026)

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

Owner-reported narrative. Look up ODI 11757326 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

74 unique complaints in this selection. Analysis snapshot: 2026-09-30.

12.2%Usable mileage9 / 74 records
100.0%Valid incident date74 / 74 records
100.0%Valid filing date74 / 74 records
100.0%Ordered incident and filing dates74 / 74 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
46152.4%
ODI 10469985 · 17,000 mi

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10469985 at NHTSA ↗

49650.6%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

38839.3%
ODI 10564396 · 88 mi

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

Look up ODI 10564396 at NHTSA ↗

36048.0%
ODI 10649724 · 14,000 mi

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENI…

Look up ODI 10649724 at NHTSA ↗

69555.6%
ODI 10806192 · 6,300 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.

Look up ODI 10806192 at NHTSA ↗

38648.0%
ODI 10948851 · 11,700 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 52 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPMS MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Look up ODI 10948851 at NHTSA ↗

10641.7%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

Look up ODI 11152866 at NHTSA ↗

15636.4%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

Look up ODI 11122157 at NHTSA ↗

6547.8%
ODI 11397159 · 9,000 mi

I HAVE A 2020 SORENTO THAT HAS ~9,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE OVERHEAT CHIME STARTED GOING OFF AND THE TEMPERATURE GAUGE WENT HOT. I PULLED OVER AND CALLED FOR HELP, THEN TRIED TO GO A SMIDGE FURTHER UP THE ROAD. WITHIN 200 YARDS IT CHIMED AGAIN AND THE TEMP WENT HOT. PUT AN ENTIRE JUG OF COOLANT IN AND MY RESCUE DRIVER INFORMED ME THAT THERE WAS A TRAIL OF COOLANT POURING OUT BEHIND ME. THERE IS NO VISIBLE DAMAGE TO THE UNDERSIDE OF THE VEHICLE OR FROM LOOKING AT THE ENGINE WITH THE HOOD UP. WE WERE TO…

Look up ODI 11397159 at NHTSA ↗

6626.7%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

5227.5%
ODI 11467744

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle …

Look up ODI 11467744 at NHTSA ↗

3125.8%
ODI 11513402

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle moves about 2 mph maybe slight faster but it’s noticeable. Thank you.

Look up ODI 11513402 at NHTSA ↗

512.2%
ODI 11595462

Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard …

Look up ODI 11595462 at NHTSA ↗

1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

Look up ODI 11661904 at NHTSA ↗

120.0%
ODI 11747249 · 7,000 mi

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System…

Look up ODI 11747249 at NHTSA ↗

Electrical System
12714.4%
ODI 10447988

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

Look up ODI 10447988 at NHTSA ↗

11211.4%
ODI 10462895 · 7 mi

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHIL…

Look up ODI 10462895 at NHTSA ↗

14414.6%
ODI 10545551 · 180 mi

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

Look up ODI 10545551 at NHTSA ↗

577.6%
ODI 10661198 · 1,980 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

Look up ODI 10661198 at NHTSA ↗

1048.3%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

Look up ODI 10734793 at NHTSA ↗

9211.4%
ODI 10948107 · 500 mi

THIS PROBLEM IS IDENTICAL TO NHTSA ID NUMBER 10917569. ON THREE DIFFERENT OCCASIONS THE SMART CRUISE CONTROL/ABS/STABILITY CONTROL WARNING: BASICALLY ALL WARNING LIGHTS LIT ON THE DASHBOARD. CAR HAD LESS THAN 500 MILES, DOING 65MPH ON A CLEAR DAY. STOPPED AND RESTARTED CAR, ALL LIGHT S CLEARED. DEALER FOUND NO CODES STORED. SO FAR IT HAS ONLY HAPPENED WHEN USING THE LDWS. LEAVE IT OFF IT NEVER OCCURS.

Look up ODI 10948107 at NHTSA ↗

2911.4%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

Look up ODI 11183089 at NHTSA ↗

6815.9%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

Look up ODI 11241885 at NHTSA ↗

1712.5%
ODI 11487905 · 26,000 mi

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent…

Look up ODI 11487905 at NHTSA ↗

4618.6%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

Look up ODI 11408325 at NHTSA ↗

2915.3%
ODI 11467910

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twic…

Look up ODI 11467910 at NHTSA ↗

3730.8%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

Look up ODI 11526836 at NHTSA ↗

1126.8%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

Look up ODI 11621683 at NHTSA ↗

2128.4%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

Look up ODI 11650575 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
819.2%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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899.1%
ODI 10516016

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

Look up ODI 10516016 at NHTSA ↗

14714.9%
ODI 10663905 · 16,800 mi

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

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11315.1%
ODI 10730492 · 12,000 mi

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH M…

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16513.2%
ODI 10734793 · 1,083 mi

2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL …

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10412.9%
ODI 10908489 · 5,000 mi

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

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3714.6%
ODI 11055415 · 510 mi

2018 KIA SORENTO SXL THE AEB ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST. THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND …

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11025.7%
ODI 11142824

IN ANY DARK AREA WHEN USING LOW BEAMS ARE USED A SHADE COMES DOWN ACROSS FRONT WINDSHIELD AND YOU CAN NOT SEE OUT IN MOTION AND STATIONARY DARK CITY STREETS , BACK RDS.ANY WHERE IT IS PITCH DARK.

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2417.6%
ODI 11414351 · 7,000 mi

I BOUGHT A BRAND NEW KIA SORENTO. AFTER ABOUT 7000 MILES I NOTICED CHUNKS OF RUBBER MISSING FROM MY TIRES. I CALLED KHUMO THEY TOLD ME TO TAKE IT TO KIA. I TOOK IT TO MY DEALER AND THEY DID NOTHING. NOW I HAVE 20000 MILES ON MY VEHICLE AND THE SAME TIRES ARE CUPPING. THIS IS GOING TO END UP WITH SOMEONE DYING AND I DO NOT WANT TO BE THAT PERSON.

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3915.8%
ODI 11394923 · 540 mi

HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

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3820.1%
ODI 11471673

My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning …

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3529.2%
ODI 11526046

On 6/6/2023, the sunroof shattered while driving. No rock/debris collided at this time with the sunroof and I believe this is a security malfunction due to the glass overheating. This incident isn't the result of mishandling on our (the consumer's) behalf. The car dealership (VANGUARD KIA of Arlington) has denied responsibility in the defect of this car part. As such, I'm filing on for our situation and warning of others who are at risk. Additionally, no warning lamps, messages, or other symptoms of the problem were present prior to the failure…

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614.6%
ODI 11576628

What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there an…

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2027.0%
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

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240.0%
ODI 11737171

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

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Power Train
536.0%
ODI 10418873 · 100 mi

THE PROBLEM I AM HAVING IS INTERMITTENT. WHEN I PUSH THE START BUTTON SOMETIMES THE CAR THE LUNGES BACKWARDS WHILE THE CAR IS STILL IN PARK IT ONLY DOES THIS WHEN I AM STARTING THE CAR. IT ALSO MAKES AN AUDIBLE NOISE AT THE SAME TIME IT IS " BUCK JUMPING". I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AN ON THE FIRST VISIT THEY HEARD THE NOISE AND FIGURED IT WAS THE STARTER. THEY PUT IN A NEW STARTER AND I AM STILL HAVING THIS PROBLEM. THE TRANSMISSION ALSO SEEMS TO SLIP DURING CITY DRIVING BUT IT IS VERY SUBTLE. NOW AFTER ABOUT THE FIFTH TI…

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697.0%
ODI 10473691 · 584 mi

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…

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697.0%
ODI 10549946

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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425.6%
ODI 11097140 · 68,000 mi

WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.

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1229.8%
ODI 10818332 · 1,000 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

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374.6%
ODI 11003183 · 650 mi

AFTER 650 MILES: MERGING ONTO A HIGHWAY: ENGINE RATTLED. ENGINE DIED. WE COASTED TO THE SHOULDER. WE STOPPED. I PUT THE VEHICLE IN PARK. SMOKE WAS COMING FROM UNDER THE HOOD. LOOKING UNDERNEATH, WE SAW THE CAR WAS ON FIRE. INITIALLY THE FIRE WAS UNDER THE ENGINE. WE GOT AWAY FROM THE CAR AND CALLED 911. THE FIRE DEPARTMENT CAME AND PUT IT OUT. BY THIS POINT IT BURNED THE FRONT 2/3 OF THE CAR. THE CAR GOT TOWED TO AN AUTOMOTIVE TOWING PLACE.

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93.5%
ODI 11092757 · 8,433 mi

I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.

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5011.7%
ODI 11122157 · 675 mi

CAR HAS PROBLEM WHEN DRIVING IN ECONO MODE. WILL HESITATE WHEN GIVEN GAS IN MORNING AND AT TIMES WHEN PULLING OUT IN TRAFFIC. NOTE NEVER INFORMED ABOUT THE PROBLEM BEFORE LEASING OF CAR. TOLD BY SERVICE DEPARTMENT THAT IS THE WAY IT WAS DESIGNED. MAY CAUSE PROBLEMS FOR OTHER DRIVERS OR ACCIDENTS. NOTE BY MILEAGE WAS NEVER TEST DRIVEN AFTER SO CALLED FIX.

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1813.2%
ODI 11310921 · 100 mi

I HAVE A 2020 KIA SORENTO V6. WHEN THE ENGINE IS COLD OR HAS BEEN SITTING FOR AN HOUR OR SO, THE TRANSMISSION SHIFTS ERRATICALLY BETWEEN 20 AND 40 MPH. WHEN COMING TO A STOP, AT THE SAME SPEED, THE VEHICLE SURGES FORWARD. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 3 TIMES. THEY REPROGRAMED THE TRANSMISSION MODULE 2 TIMES WITH NO IMPROVEMENT. THIS PROBLEM HAPPENS IN ALL 4 DRIVING MODES. I PURCHASED THIS VEHICLE 10-22-2019 AND THE PROBLEM STARTED ABOUT 3 OR 4 DAYS LATER AND CONTINUES THROUGH TODAY 2-23-2020.

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13554.7%
ODI 11420331

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the street then failed to shift into the next gear, which left me stranded with traffic quickly coming up behind me. I turned the wheel really hard to get as close to the curb as possible. I proceeded to press the gas pedal all the way to the floor and noth…

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6433.9%
ODI 11454126

Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.

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2016.7%
ODI 11518946 · 12,000 mi

The contact owns a 2023 Kia Sorento. The contact stated while driving 70 MPH, the vehicle independently decelerated with the transmission error warning light illuminated. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,000. The VIN was not available.

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49.8%
ODI 11673136

Vehicle hesitation, transmission slippage at low speeds for up shifting and hard shifting. Pulled out of a parking lot onto a main road from stop and my vehicle would not upshift and sounded like I was in neutral and would not accelerate. I had a vehicle behind me that almost rear ended me, I pulled over and had to put the vehicle in park. Once restarted, it would shift again.

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1925.7%
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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00.0%

No examples available for this selection.

Structure:Body
303.4%
ODI 10445254

PLEASE MAKE BLIND SPOT SCORES PART OF VEHICLE SAFETY RATINGS. IT NEEDS TO BE AN ACTUAL SCORE. MOST TERRIFYING TEST DRIVE OF MY LIFE. 2012 KIA SORENTO WAS MY DREAM CAR. I HAD BUILT IT ONLINE 10 TIMES & WALKED IN -SPECS IN HAND- READY TO BUY. THE TEST DRIVE TO ME WAS A FORMALITY. THAT CHANGED DURING THE TEST DRIVE. NEW SUVS ARE ADDING HUGE PILLARS TO THE REAR OF VEHICLES, SHRINKING REAR THIRD WINDOWS, SHRINKING REAR TRUNK DOOR WINDOWS, PUSHING DRIVER SEATS TIGHTLY UP AGAINST THE DRIVER DOOR- TO SHRINK THE CAR AND BOOST GAS MILEAGE. ON TOP OF T…

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858.7%
ODI 10523287 · 18,000 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

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15315.5%
ODI 10543233 · 525 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

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9512.7%
ODI 10724569

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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1058.4%
ODI 10713088 · 900 mi

TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR

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172.1%
ODI 11033119 · 80,000 mi

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS PARKED OUTSIDE OF AN AUTO BODY SHOP OVER THE WEEKEND, THE CENTER CONSOLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE MELTED CENTER CONSOLE AND BURNT DRIVER SIDE SEAT WERE DISCOVERED BY AN AUTO BODY TECHNICIAN. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT WAS UNAWARE IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY WA…

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93.5%
ODI 11152866 · 10,000 mi

I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE. I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF. I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE. WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP. I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE. I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES. THE FIRE DEPARTMENT WAS …

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5412.6%
ODI 11321099 · 22,000 mi

DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR

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00.0%

No examples available for this selection.

52.0%
ODI 11473122

Fuel tank door won't open. It supposedly locks and unlocks with the doors but it gets stuck locked, couldn't get fuel. Had to find something like a coat hanger to stick in and jimmy it open.

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10.5%
ODI 11702708

On Dec 1, 2025 we were driving down the freeway at approx 70 MPH when we heard a loud bang. At first, we thought a tire had blown but that wasn't the case. We started hearing more road and wind noise from above the shade screen. We were close to our Kia dealership so we went directly there. The sunroof glass about the driver and front passenger seats had a large hole and the glass around it was shattered. No object was found. Additionally, we didn't see any road debris kicked up before the loud bang nor we were near any overpass.

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21.7%
ODI 11567472

Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.

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717.1%
ODI 11621683

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

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11.4%
ODI 11760144

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.

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00.0%

No examples available for this selection.

Exterior Lighting
556.3%
ODI 10532081 · 35,000 mi

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

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656.6%
ODI 10489239 · 1,500 mi

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …

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798.0%
ODI 10568475 · 150 mi

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". T…

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8611.5%
ODI 10819614 · 800 mi

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

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625.0%
ODI 10758978 · 2,604 mi

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.

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11814.7%
ODI 11015780 · 10,000 mi

THE HEADLIGHTS DO NOT SHINE FAR ENOUGH FOR SAFE STOPPING IN AN EMERGENCY. DEER RAN ON TO ROAD AND ALMOST HIT IT.

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3815.0%
ODI 11183089

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, [phone removed]) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THE…

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184.2%
ODI 11111999 · 27 mi

AT NIGHT TIME WHEN THE VEHICLE HEAD LAMPS ARE ON, THERE ARE TWO TRIANGULAR SHAPED OBJECTS THAT ARE SHADOWED FROM PART OF THE HEAD LAMP HOUSING. THESE PROJECT INTO THE DISTANCE AND ARE AN OBSTRUCTION AND MAKE THE DRIVER DIZZY AND IT APPEARS AS THOUGH THERE IS SOMETHING AHEAD THAT YOU MAY HIT. THESE SHAPES ALSO MOVE FROM SIDE TO SIDE AS YOU DRIVE AROUND BENDS IN THE ROAD MAKING IT EVEN WORSE AND MAKING THE DRIVER AND THE PASSENGERS DIZZY. IT IS EXTREMELY DANGEROUS AND WILL LIKELY CAUSE AN ACCIDENT. THE CAR IS NOT DRIVABLE AT NIGHT DUE TO THIS…

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42.9%
ODI 11520786

This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed…

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31.2%
ODI 11408325 · 500 mi

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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21.1%
ODI 11701605

While driving down the road at night, the headlights turn off automatically, by themselves. This caused serious distress for not only myself, but also for my children in the car at the time, as we have had instances where driving around curves at dark, the lights go out, or while on the highway at night during deer season, the lights go out. We live out in the country, so city lights are not abundant. Found on multiple sites once looked up after experiencing it: "100% of the recalled vehicles experience the issue where a software error in th…

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21.7%
ODI 11526836

My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of sort but we also believe it could have been caused by reflection off of the interior of my vehicle to that spot. I live in Michigan, the temperature was above 80*.

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24.9%
ODI 11655357

Front headlights are fogging up and blocking headlights. Dealership has looked at the issue and waiting for KIA to approve the replacement. No action yet, but if this is happening to my SUV, I'm sure others are having the same issue.

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22.7%
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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00.0%

No examples available for this selection.

Air Bags
819.2%
ODI 10446155 · 385 mi

TL* THE CONTACT OWNED A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAINOUS ROAD AT APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A CEMENT WALL. THE AIRBAG LOCATED IN THE STEERING WHEEL DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE E…

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606.1%
ODI 10632641 · 30,130 mi

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

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515.2%
ODI 10533467 · 825 mi

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR

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304.0%
ODI 10663356 · 2,020 mi

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…

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161.3%
ODI 10744244 · 256 mi

WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHIC…

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141.7%
ODI 10955039

MY PASSENGER SIDE AIR BAG WILL NOT BECOME ACTIVE IF I USE MY AIR CUSHION.I NEED TO BE ABLE TO ACTIVATE THE AIR BAG.KIA TELLS ME TO BAD .I NEED TO USE A CUSHION FOR MEDICAL REASONS.I WANT THE AIR BAG TO BE ACTIVE .I PAID FOR THIS FEATURE.KIA SAID I CAN'T USE A CUSHION. I FEEL THE AIR BAG SHOULD BE ACTIVE ALL OF THE TIME REGARDLESS PLEASE REQUIRE THEM TO PUT SWITCH ON THIS FEATURE TO ACTIVATE THE AIR BAG?

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103.9%
ODI 11150708 · 15,000 mi

DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.

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51.2%
ODI 11241885 · 8,000 mi

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

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42.9%
ODI 11481124 · 37,000 mi

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehic…

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41.6%
ODI 11489893

Drivers Side Airbag Illuminates intermittently, A/C smells like dried urine, has stuttered while driving on 2-3 occasions phone charging pad does not actually charge phone instead just maintains whatever battery life is already in phone before placed on pad.,these are all issues within the first 30 days of purchasing certified pre owned Kia Sorento on 8/15/22

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10.5%
ODI 11712134

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airbags pending further disassembly • Estimate for known SRS repair is $11,294.30 Carfax shows this vehicle was involved in an airbag‑deploying crash on [XXX] prio…

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00.0%

No examples available for this selection.

24.9%
ODI 11698884

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

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34.1%
ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

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00.0%

No examples available for this selection.

Steering
202.3%
ODI 10430700 · 1,300 mi

THE PANEL ASSEMBLY UNDER COVER IS BROKEN OFF EASY AND OBSTRUCTING THE WHEELS MOVEMENT, CAN CAUSES OVER TURN OR FLIP OVER. *TR

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222.2%
ODI 10477374 · 600 mi

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

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353.5%
ODI 10678699 · 9,500 mi

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT…

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324.3%
ODI 10639657 · 500 mi

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…

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806.4%
ODI 10715078 · 2,000 mi

WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS …

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9712.1%
ODI 11066534

WHILE DRIVING THE CAR ON ANY ROAD (CITY OR HIGHWAY) IT WANTS TO DRIFT TO THE SIDE AND WHEN YOU GO TO CORRECT THE STEERING IT FEELS STICKY, FOR LACK OF BETTER WORDS, AND THERE IS A DELAY IN THE RESPONSE. SO I END UP OVER CORRECTING, AND I'M ALL OVER THE ROAD. THIS CAR IS SO UNSAFE AS IT IS RIGHT NOW. I'VE TAKEN MY CAR INTO THE DEALERSHIP TWICE, CALLED CONSUMER ADVISORS FOR KIA, HAS A TECH GO FOR A TEST DRIVE, AND SPOKE TO THE SERVICE MANAGER. WHILE THEY CAN VERIFY THERE'S AN ISSUE, THEY CAN'T DO ANYTHING TO FIX IT.

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2610.2%
ODI 11156920 · 18,000 mi

WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.

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112.6%
ODI 11206141 · 4,700 mi

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

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42.9%
ODI 11414892 · 17,500 mi

MY CAR STALLED AS I STARTED TO DRIVE. AS I STARTED TO PARK AGAIN IT SHUT DOWN. I WAITED A FEW MINUTES AND IT STARTED AGAIN. MY INTENTION IS TO GET IT TO THE DEALERSHIP ASAP.

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62.4%
ODI 11445232

The car drifts from right to left all the time on any road surface. This was addressed at about 2,000 miles months ago and they could not get it to steer straight. I brought this up on the oil change visit and the tech never addressed this at all ! The dual clutch transmission does not shift properly. The vehicle larches hard into reverse, feels like it will sometimes stall when starting out from a stop sign or traffic light. (This is dangerous) The idle goes up and down from 750 RPM to 1,100 RPM when the car comes to a stop. (This is dange…

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105.3%
ODI 11459971

Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occu…

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75.8%
ODI 11555941

Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technician…

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12.4%
ODI 11698072

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

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22.7%
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range15,000 mi4 (sparse)
ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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ODI 11732813 · 22,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled. There was no warning light illuminated. The contact stated that the braking system became inoperable and failed to function properly. Additionally, while the vehicle was parked, it failed to start and lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the electrical system had failed and needed to be repaired. The vehicle was repaired; howev…

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ODI 11737028 · 8,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that an unknown, sticky fluid had spilled through the slits of the mode selector which was a dial that can be selected for driving during different road conditions. Upon start of the vehicle, the 4WD mode selector would intermittently flash on the instrument panel. In addition, the contact stated the mode selector would remain stuck in eco drive and that the contact could not switch out of the mode selector. The vehicle was taken to a dealer where upon a diagnostic, it was discovered that …

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EngineToo few reports for a range4,000 mi3 (sparse)
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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ODI 11696726 · 4,000 mi

The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 4,000.

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ODI 11758432 · 56,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and t…

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Power TrainToo few reports for a range2,532 mi2 (sparse)
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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ODI 11690727 · 4,850 mi

The contact owns a 2025 Kia Sorento. Upon starting the vehicle and shifting into reverse(R); the vehicle failed to respond with the message "Service In" displayed on the instrument panel. The contact repeatedly depressed the accelerator pedal, but the vehicle failed to respond. The contact placed the gear shifter back into park(P) and then shifted back into reverse(R) and the vehicle started to accelerate slightly before coming to a complete stop with the accelerator pedal depressed. After repeatedly depressing the accelerator pedal, the vehicl…

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Vehicle Speed ControlToo few reports for a range2,033 mi2 (sparse)
ODI 11626826 · 65 mi

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

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ODI 11696726 · 4,000 mi

The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 4,000.

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Service BrakesToo few reports for a range65 mi1 (sparse)
ODI 11626826 · 65 mi

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

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Visibility/WiperToo few reports for a range56,000 mi1 (sparse)
ODI 11758432 · 56,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and t…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V006000 · 2025-01-1325V548000 · 2025-08-2526V046000 · 2026-01-2613 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11626826 · 65 mi

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

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2024-120None

No examples available for this selection.

2025-01125V006000
ODI 11634405 · 1,600 mi

The contact owns a 2025 Kia Sorento. The contact stated while his wife was driving approximately 25 MPH in the snow with the windshield wipers activated, the windshield wipers became stuck in the middle of the windshield due to snow accumulation in the area between the windshield and the hood. The contact's wife pulled over to the side of the road and noticed that the accumulated snow had turned into built-up ice, which obstructed the windshield wipers functionality. The contact's wife removed the ice in the area between the windshield and the …

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2025-021None
ODI 11644828

While driving my 2025 Kia Sorento on the highway, I noticed a coolant leak and an overheating warning. I immediately pulled over, and the vehicle was towed to a Kia dealership for inspection. After diagnosing the issue, the dealership claimed that small pebbles had damaged the radiator, leading to the coolant leak. They stated that this was considered an accident, not a defect, and therefore was not covered under warranty. Why This is a Concern: After researching online, I discovered that many other Kia owners are experiencing the same issue, …

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2025-032None
ODI 11646597

Outside temp was 33 degrees F with a slightly lower windchill. I started the car and, when I accelerated to 30 mph, my car began to beep and the dashboard indicated the speed was limited to 30 mph. It went into limp mode and resisted when I tried to go above 30. We were towed to Kia but they could not replicate the issue and said it may have been due to the cold. A Google search showed others with 2025 model Kias also had the issue and they also happened during colder temps. I was glad I was on a 40 mph road and not a highway or it could have …

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ODI 11650575 · 530 mi

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.

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2025-041None
ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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2025-052None
ODI 11659855

Driver Attn Warning randomly goes off frequently for no reason, this malfunction involves the front camera causing this frequent warning for no reason. This faulty issue gives the driver the sense that it should be ignored as it goes off for no reason, this makes this safety system null and void. It is equivalent to the blind spot warning going off so that the driver ignores it over time leading to them pulling in front of a car in there blind spot. The dealer and manufacturer know about this issue but refuse to do anything to fix it, the …

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ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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2025-063None
ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

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ODI 11670140

On numerous occasions during extreme ambient hot temperatures, one of the body sensors keeps malfunctioning giving me an error message about the front parking sensor malfunction. I have reported this to my local dealership on a number of occasions, but as soon as I place the vehicle in park the message clears. The error has shown up on a history report with they connect a scanner to the OBD port but have yet to rectify this issue. Started before I hit 15k miles and is randomly generated.

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ODI 11670142

Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics of the entertainment system, showed no issues present. Light turn off but still was having issues with responsiveness. When arriving home connected my personal ODB scanner tool to the vehicle and showed 1 code P0301Cylinder 1 Misfire. Had take. Pics o…

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2025-071None
ODI 11676436

It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and the car jerks from line to line. If I turned the lane assist off then it drives OK but the engine still is doing something funny.

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2025-08425V548000
ODI 11680817

On [XXX], while driving home at highway speeds, I attempted to accelerate and the vehicle bucked and sputtered violently. The check engine light came on, and my OBD scanner showed multiple misfires in Cylinder 1. I have also experienced suspected transmission slipping from a full stop and during highway driving, RPMs will spike (up to ~5,500) with little or no increase in speed, sometimes after releasing the accelerator. These issues have occurred multiple times prior to [XXX]. On [XXX], while traveling 80–85 mph, I released the accelerator and …

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ODI 11681130

NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly both on a flat road and while going uphill. The engine failed to provide adequate power, creating a serious safety risk on the highway. The vehicle is currently at the dealer for inspection, which will take place on Monday. However, I am extremely fr…

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ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

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2025-091None
ODI 11690099

At highway speeds and in windy conditions, both side view mirrors partially fold inwards obstructing the ability to check blinds spots. The vehicle was purchased new from a dealership a month ago. The dealership has been notified of this issue as well as the check engine light being on since the vehicle was 5 days old and we were told they are unable to take the vehicle in until they have a loaner car available. Attached are two images of the driver's sideview mirror showing the approximate distance the mirror folds inwards with little effort.…

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2025-1013None
ODI 11690727 · 4,850 mi

The contact owns a 2025 Kia Sorento. Upon starting the vehicle and shifting into reverse(R); the vehicle failed to respond with the message "Service In" displayed on the instrument panel. The contact repeatedly depressed the accelerator pedal, but the vehicle failed to respond. The contact placed the gear shifter back into park(P) and then shifted back into reverse(R) and the vehicle started to accelerate slightly before coming to a complete stop with the accelerator pedal depressed. After repeatedly depressing the accelerator pedal, the vehicl…

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ODI 11691069

My Sorento has a transmission issue or something similar. It slips, it dies down and sometimes when I come to a stop and try to move, it won’t move. I have to put it back in park and then put it in drive. I have had several near miss accidents due to all these issues. It has been repaired twice but it has never fixed the issue and the dealer claims there is nothing wrong.

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ODI 11691116

On July 5th 2025 round 5:15 pm EST, while driving in the center lane of the highway at approximately 73 mph, the check engine light and multiple amber warning lights suddenly turned on. This occurred at just 1,920 miles on a brand-new vehicle. At the time of the incident, the vehicle stopped responding to the accelerator and would not move forward. Fortunately, traffic was light, and I was able to steer safely to the shoulder. However, I was traveling with my family, and under heavier traffic conditions or with vehicles closely following, this…

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2025-115None
ODI 11698228

Our 2025 Kia Sorento has exhibited several issues with shifting into gears especially from 1-2 gear there is hesitation, hard shifting, where it has delayed engagement, rough or jerky shifts, and a feeling of power loss while driving. It has a hard time getting into 3rd gear and just stalls, dragging at 1st/2nd when attempting to accelerate and coming down from 4th gear back into 2nd and 3rd. A "check transmission' warning light has appeared on the dashboard. This is teh second time we have had this issue. The car only has 16K miles on it, we …

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ODI 11698449

Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get off the highway into a parking lot to tow her. No warnings, no messages on the dash. She was unable to accelerate to highway speeds and was capped, and felt that there was very little to no predictable responsiveness in the car's acceleration. Car now…

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ODI 11701997

Sunroof randomly shattered with no vehicles in front of me while driving.

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2025-125None
ODI 11702340

Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 Kia Sorento that created unsafe situations for myself and my children. The first failure occurred on March 23, approximately 2½ weeks after leasing the vehicle. The vehicle died without warning and had to be jumped. I brought it to the Kia dealership, …

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ODI 11703167

There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However, the vehicle remains in the wrong gear (reverse) while waiting, creating a significant safety issue. I purchased this vehicle brand new from Kia Coughlin in Dublin, OH. After two service visits where they were unable to recreate the problem (it happens randomly / sporati…

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ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

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2026-01426V046000
ODI 11708206

This incident started within the first 100 miles of ownership. The dealership hasn’t been able to recreate the incident. I put my 2025 Kia Sorento in the “automatic” drive position. I start driving and my transmission won’t shift gears. I looked down at my dashboard and it shows the vehicle is in “manual” drive gear 1. I look at my gear shift and it shows the vehicle is in “automatic” drive position. If I push the vehicle to its redline or approximately 5000 RPM’s the vehicle shifts and dashboard changes from “1” to “D”. In summary my transmis…

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ODI 11709732

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

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ODI 11710120

The DCT transmission causes significant hesitation at slow speeds or starting from a stop. This often leaves the driver and it’s occupants in a vulnerable position if the car hesitates when trying to navigate through traffic. I have taken it to the dealership and they stated that nothing is wrong with it, However, in reviewing online forums, it is obviously a significant concern.

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2026-028None
ODI 11715949

Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle purchased 7/5/25. 2nd time 2/5/26. First time the outside lights flickered for a long time before finally going off. 2nd time the outside lights didnt flicker and key fob wont even lock the car. We took the vehicle in for service after 1st dead battery instance and they told us we must've not closed a door or left a light on which drained the battery. Will be scheduling another service so they can fix the issue. There were no …

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ODI 11717627

My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing with this case

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ODI 11717804

Was merging onto the San Tan L202 Freeway from the SR24 On Ramp. While accelerating to up to roughly 65mph, what sounded like a gunshot went off and it became very loud in the cabin of my car. I then noticed glass flying around the outside of my car, so I immediately pulled over onto the shoulder to see what happened. When I got out and looked up I noticed that the sunroof had completely exploded out in the center and that the glass was facing upwards. My husband came to help me take the vehicle to Horne Kia Dealership and we left it with them …

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2026-032None
ODI 11721574

I am reporting a loss of propulsion event in a 2025 Kia Sorento S AWD. The vehicle experienced a sudden loss of drive power when pressing the accelerator. The engine did not respond normally and the vehicle entered a reduced power (limp mode) condition. Stopping in the middle of major intersections, [XXX] and then [XXX] and [XXX] at 4:30 pm. This vehicle is subject to Recall 25V548 involving engine connecting rod bolts, which warns of possible engine damage and loss of propulsion. The dealership (Gettel Kia of Bradenton, FL) stated they wer…

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ODI 11723989

Driving 40 mph coming around a bend. There was a car stopped about to rear off to the left and when coming up around the turn I saw and tried to stop. I was about two car lengths behind the car when I pressed the brake down and I pushed it all the way down and nothing happened. It was grinding and shaky when pressing it down. Not tight or anything. I feel like I normally would have that tension right away to be able to stop. There was no warning or anything and the car always has warnings when something is close.

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2026-045None
ODI 11732019

In December I submitted a complaint about the powertrain not knowing the extent of the problem. My 2025 Kia Sorento X-Line SX prestige with shy of 48000 miles had a catastrophic and potentially life threatening malfunction with the powertrain. The technicians revealed that the transmission housing actually exploded, launching shrapnel into the surrounding area. This had the potential to impact other drivers on the road, and had the blast gone in my direction it may have pierced the shielding and struck me or my passenger. It was far beyond a r…

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ODI 11732113

I have a 2025 KIA Sorento Hybrid and several months a go Car play stoped working correctly If car developers like to replace the car stereo with Car Play or a new Tecnology they better make shore that the Tecnology is working correctly before they Install it in people vehicle don't let the consumer develop the product for Tham, Car play is not working, at times sounds stop playing ,navigation stop talking and there is no AI I'm a Uber Driver wen I"m in the car I need to concentrate on the road driving I should not trying to figure out how to fi…

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ODI 11732349

Sunroof exploded when driving sounded like a shotgun. This is a known issue by kia.the glass blow upward.

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2026-054None
ODI 11735178

I purchased this vehicle from McGrath Kia in [XXX] . The fuel line recall kept me from picking up the car the day of purchase as was indented and stated. This was deception because they knew about the recall even know they waited for me to sign the contract before telling me. This was verified by another sales person at Kia. The current problem is electrical with the 12 volt battery discharging to zero at unusual and times with no particular reason such as lights or anything in the vehicle turned in the on position or running. The service coord…

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ODI 11736475

My wife was pulling in spot and car took off at high rate of speed and hit parking pole . Kia corporate after 2 months tells me nothing wrong with vehicle . i found on kia of Manahawkin they have a page on this issue forced acceleration and cause so how they can tell me no it doesn't happen also goggle searches show this a reported issue , and recently friend of my women in Florida her car did the same thing .

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ODI 11737028 · 8,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that an unknown, sticky fluid had spilled through the slits of the mode selector which was a dial that can be selected for driving during different road conditions. Upon start of the vehicle, the 4WD mode selector would intermittently flash on the instrument panel. In addition, the contact stated the mode selector would remain stuck in eco drive and that the contact could not switch out of the mode selector. The vehicle was taken to a dealer where upon a diagnostic, it was discovered that …

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2026-063None
ODI 11743455

I was going to Villa Toscana homestead , and in that road there a big hole and made my tire explode . No light on homestead road to be able to see the big hole.

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ODI 11744310

I was stopped at a red light. The light turned green, the vehicle in front of me was easily 4 car lengths ahead at this point into the intersection, I then slowly began to accelerate, my car gave me a false collision warning even though there was no car or hazard in front of me, then I brake checked me (initiated my brakes and slammed on them). This could’ve easily caused the car behind me to hit me and fortunately it didn’t. It did however cause me whiplash, very dangerous. I’ve since turned collision warning off all together

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ODI 11746296

My sunroof exploded.

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2026-071None
ODI 11747831

The transmission is not shifting gears correctly. The engine revs loudly and hesitates for a few seconds before shifting. There were no warning lamps. The vehicle has not been inspected yet. This causes a dangerous situation when driving and accelerating in traffic.

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2026-086None
ODI 11754281

The engine sputters several times in a single trip, and is available upon request. The engine sputtered and the vehicle stopped in the middle of the road as I was trying to cross 2 lanes of traffic. It has sputtered so bad, I almost rear ended the vehicle in front of me. Yes, the dealership confirmed via text on 7/13/2026. The dealership confirmed it occurred then insisted on my picking up the vehicle despite of that. No effort to fix or determine why that was happening. I was told “the vehicle is learning how I drive, the road was bumpy, a…

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ODI 11757326

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

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ODI 11758296

During highway trips the info cluster starts chiming and a coffee cup light comes on the dash saying I should consider taking a break! This happens frequently and is distracting as I need to look down from the road to access what the warning is. I'm being told now that it is not able to be disabled. It's distracting and there's no way I would have bought the car with such a distraction during highway driving.

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2026-09 (partial)1None
ODI 11766271

Knee airbags deployed in my car accident and have severe injuries on bilateral legs bruises that damage my nerves and veins.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2117 reports

2022: 117 complaints · 2023: 84 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225493117
2023265584
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218801
202311901

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherEnginePower TrainVehicle Speed ControlService BrakesVisibility/WiperForward Collision Avoidance: Adaptive Cruise Control
Electrical System—
4
ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

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ODI 11692242

While driving this warning alert will show up on the screen of my vehicle. It is important to note that this happens WHILE driving and when NO ONE is using their phone or using the touchscreen of the car. No one is ever searching something on their phone OR on the car’s touchscreen system.

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ODI 11720671

This is the 4th time car is unable to start after being parked for one day and it had to be jump starting. At first I thought it was some accessory, specifically a dashcam and aftermarket ambient lights, so I disconnected both and I even turned off the wireless charging pad and disable the function to turn the lights on when doors open and it didn't help, dead car again after 1 day parked. Car was purchased new in august of 2025 and this issue started this past january coincidentally after an OTA update in december. Today, I got the 12v battery…

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4
ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

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ODI 11692328

On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed to the local Kia dealership. No warning lights or any indicators went off during that event. 10/9/2025, I picked up the vehicle after they replaced the high-pressure fuel pump and high-pressure fuel line, I noticed the battery was very low and though…

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ODI 11698449

Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get off the highway into a parking lot to tow her. No warnings, no messages on the dash. She was unable to accelerate to highway speeds and was capped, and felt that there was very little to no predictable responsiveness in the car's acceleration. Car now…

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3
ODI 11692328

On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed to the local Kia dealership. No warning lights or any indicators went off during that event. 10/9/2025, I picked up the vehicle after they replaced the high-pressure fuel pump and high-pressure fuel line, I noticed the battery was very low and though…

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ODI 11702340

Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 Kia Sorento that created unsafe situations for myself and my children. The first failure occurred on March 23, approximately 2½ weeks after leasing the vehicle. The vehicle died without warning and had to be jumped. I brought it to the Kia dealership, …

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ODI 11703167

There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However, the vehicle remains in the wrong gear (reverse) while waiting, creating a significant safety issue. I purchased this vehicle brand new from Kia Coughlin in Dublin, OH. After two service visits where they were unable to recreate the problem (it happens randomly / sporati…

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2
ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

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ODI 11757326

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

Look up ODI 11757326 at NHTSA ↗

2
ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

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ODI 11733286

I am submitting this revised complaint to correct a prior report that was not accurately documented during a phone submission. Vehicle: 2025 Kia Sorento (259 miles at purchase) Within approximately two months of ownership (~3,000 miles), the vehicle began experiencing serious safety-related issues, including intermittent stalling, braking problems, and electrical malfunctions. Symptoms include: •Vehicle stalled and failed to restart, leaving me stranded •Radio/display screen went blank •Heating/climate system became nonfunctional •Vehicle would…

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2
ODI 11758432 · 56,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and t…

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ODI 11760338

VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated Backup Camera, navigation, and critical vehicle safety displays are completely lost, posing an immediate collision and safety hazard. EXTENSIVE SERVICE & REPAIR HISTORY (2 FAILED DEALER VISITS): 1. VISIT #1 (XXX - Healey Kia, Newburgh NY): Reported i…

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1
ODI 11735178

I purchased this vehicle from McGrath Kia in [XXX] . The fuel line recall kept me from picking up the car the day of purchase as was indented and stated. This was deception because they knew about the recall even know they waited for me to sign the contract before telling me. This was verified by another sales person at Kia. The current problem is electrical with the 12 volt battery discharging to zero at unusual and times with no particular reason such as lights or anything in the vehicle turned in the on position or running. The service coord…

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Unknown Or Other
4
ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

Look up ODI 11682241 at NHTSA ↗

ODI 11692242

While driving this warning alert will show up on the screen of my vehicle. It is important to note that this happens WHILE driving and when NO ONE is using their phone or using the touchscreen of the car. No one is ever searching something on their phone OR on the car’s touchscreen system.

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ODI 11720671

This is the 4th time car is unable to start after being parked for one day and it had to be jump starting. At first I thought it was some accessory, specifically a dashcam and aftermarket ambient lights, so I disconnected both and I even turned off the wireless charging pad and disable the function to turn the lights on when doors open and it didn't help, dead car again after 1 day parked. Car was purchased new in august of 2025 and this issue started this past january coincidentally after an OTA update in december. Today, I got the 12v battery…

Look up ODI 11720671 at NHTSA ↗

—
2
ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

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ODI 11718287

While driving the engine stops running and only runs on battery power. The only remedy that is partially successful is to stop and restart the vehicle. Problem often repeats itself and makes driving unsafe as the battery cannot fully power the engine. Upon restart the check engine light will be on and report this error: "Powertrain P112000 A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." …

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0
2
ODI 11707422

Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery cable and discharging system.

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ODI 11757326

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

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1
ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

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1
ODI 11732349

Sunroof exploded when driving sounded like a shotgun. This is a known issue by kia.the glass blow upward.

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2
ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

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ODI 11717627

My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing with this case

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Engine
4
ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

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ODI 11692328

On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed to the local Kia dealership. No warning lights or any indicators went off during that event. 10/9/2025, I picked up the vehicle after they replaced the high-pressure fuel pump and high-pressure fuel line, I noticed the battery was very low and though…

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ODI 11698449

Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get off the highway into a parking lot to tow her. No warnings, no messages on the dash. She was unable to accelerate to highway speeds and was capped, and felt that there was very little to no predictable responsiveness in the car's acceleration. Car now…

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2
ODI 11682241

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our…

Look up ODI 11682241 at NHTSA ↗

ODI 11718287

While driving the engine stops running and only runs on battery power. The only remedy that is partially successful is to stop and restart the vehicle. Problem often repeats itself and makes driving unsafe as the battery cannot fully power the engine. Upon restart the check engine light will be on and report this error: "Powertrain P112000 A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." …

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—
8
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

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ODI 11670142

Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics of the entertainment system, showed no issues present. Light turn off but still was having issues with responsiveness. When arriving home connected my personal ODB scanner tool to the vehicle and showed 1 code P0301Cylinder 1 Misfire. Had take. Pics o…

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2
ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

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ODI 11696726 · 4,000 mi

The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 4,000.

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0
1
ODI 11758432 · 56,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and t…

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1
ODI 11676436

It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and the car jerks from line to line. If I turned the lane assist off then it drives OK but the engine still is doing something funny.

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Power Train
3
ODI 11692328

On 10/3 driving at roughly 60mph on the freeway, when going to accelerate, the vehicle would not accelerate with no power going to the engine. The gas motor was not engaging, and the car rapidly decelerated to around 20mph in an incredibly unsafe situation. Coasting it off the freeway, it was towed to the local Kia dealership. No warning lights or any indicators went off during that event. 10/9/2025, I picked up the vehicle after they replaced the high-pressure fuel pump and high-pressure fuel line, I noticed the battery was very low and though…

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ODI 11702340

Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 Kia Sorento that created unsafe situations for myself and my children. The first failure occurred on March 23, approximately 2½ weeks after leasing the vehicle. The vehicle died without warning and had to be jumped. I brought it to the Kia dealership, …

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ODI 11703167

There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However, the vehicle remains in the wrong gear (reverse) while waiting, creating a significant safety issue. I purchased this vehicle brand new from Kia Coughlin in Dublin, OH. After two service visits where they were unable to recreate the problem (it happens randomly / sporati…

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0
8
ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

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ODI 11670142

Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics of the entertainment system, showed no issues present. Light turn off but still was having issues with responsiveness. When arriving home connected my personal ODB scanner tool to the vehicle and showed 1 code P0301Cylinder 1 Misfire. Had take. Pics o…

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—
1
ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

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000
Vehicle Speed Control
2
ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

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ODI 11757326

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

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2
ODI 11707422

Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery cable and discharging system.

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ODI 11757326

The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).

Look up ODI 11757326 at NHTSA ↗

2
ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

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ODI 11696726 · 4,000 mi

The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 4,000.

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1
ODI 11667226

While traveling to VA from TX, [XXX] and on [XXX] the vehicle hesitated to accelerate multiple times. Some were from a complete stop, and other times it occurred when accelerating to merge on the highway. On [XXX], I pulled out of a driveway onto a very busy road and upon increasing pressure on the gas, the vehicle shook (similar to the behavior of a manual when letting up off the clutch and not applying even pressure to the gas. Due to the vehicle's hesitation, I as almost hit by a large truck traveling on my exact path. This was the sole inst…

Look up ODI 11667226 at NHTSA ↗

—
2
ODI 11626826 · 65 mi

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

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ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

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00
Service Brakes
2
ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

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ODI 11733286

I am submitting this revised complaint to correct a prior report that was not accurately documented during a phone submission. Vehicle: 2025 Kia Sorento (259 miles at purchase) Within approximately two months of ownership (~3,000 miles), the vehicle began experiencing serious safety-related issues, including intermittent stalling, braking problems, and electrical malfunctions. Symptoms include: •Vehicle stalled and failed to restart, leaving me stranded •Radio/display screen went blank •Heating/climate system became nonfunctional •Vehicle would…

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1
ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

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00
2
ODI 11626826 · 65 mi

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

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ODI 11704271

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outsid…

Look up ODI 11704271 at NHTSA ↗

—0
1
ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

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Visibility/Wiper
2
ODI 11758432 · 56,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and t…

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ODI 11760338

VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated Backup Camera, navigation, and critical vehicle safety displays are completely lost, posing an immediate collision and safety hazard. EXTENSIVE SERVICE & REPAIR HISTORY (2 FAILED DEALER VISITS): 1. VISIT #1 (XXX - Healey Kia, Newburgh NY): Reported i…

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1
ODI 11732349

Sunroof exploded when driving sounded like a shotgun. This is a known issue by kia.the glass blow upward.

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1
ODI 11758432 · 56,000 mi

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and t…

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000—0
Forward Collision Avoidance: Adaptive Cruise Control
1
ODI 11735178

I purchased this vehicle from McGrath Kia in [XXX] . The fuel line recall kept me from picking up the car the day of purchase as was indented and stated. This was deception because they knew about the recall even know they waited for me to sign the contract before telling me. This was verified by another sales person at Kia. The current problem is electrical with the 12 volt battery discharging to zero at unusual and times with no particular reason such as lights or anything in the vehicle turned in the on position or running. The service coord…

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2
ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

Look up ODI 11693681 at NHTSA ↗

ODI 11717627

My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing with this case

Look up ODI 11717627 at NHTSA ↗

1
ODI 11676436

It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and the car jerks from line to line. If I turned the lane assist off then it drives OK but the engine still is doing something funny.

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00
1
ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

16 mentions · 21.6% of complaints

Median mileage: 11,107 mi (2 usable records).

ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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ODI 11661904 · 213 mi

The contact owns a 2025 Kia Sorento. The contact stated that while her husband was driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the contact's husband coasted the vehicle off to the shoulder of the highway. The vehicle was restarted; however, the failure persisted. The contact called the dealer and made an appointment to have the vehicle serviced. The contact drove the vehicle without failure. The dealer performed a diagnostic test, but no fault was foun…

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ODI 11670142

Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics of the entertainment system, showed no issues present. Light turn off but still was having issues with responsiveness. When arriving home connected my personal ODB scanner tool to the vehicle and showed 1 code P0301Cylinder 1 Misfire. Had take. Pics o…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

9 mentions · 12.2% of complaints

Median mileage: 39,000 mi (2 usable records).

ODI 11670142

Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics of the entertainment system, showed no issues present. Light turn off but still was having issues with responsiveness. When arriving home connected my personal ODB scanner tool to the vehicle and showed 1 code P0301Cylinder 1 Misfire. Had take. Pics o…

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ODI 11683340

Transmission caught between gears at speeds below 25mph. Engine revs without acceleration: Drivers report pressing the accelerator, and the engine's RPMs increase, but the vehicle does not speed up as expected. Driver returned the vehicle to Dealership and reported the incident. Dealership reported, malfunction could not be replicated. No indicator or warning lights present. The same incident occurred the following day for second time. Both incidents occurred around [XXX].on [XXX] at low operating speeds. Sudden loss of power places you and th…

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ODI 11691116

On July 5th 2025 round 5:15 pm EST, while driving in the center lane of the highway at approximately 73 mph, the check engine light and multiple amber warning lights suddenly turned on. This occurred at just 1,920 miles on a brand-new vehicle. At the time of the incident, the vehicle stopped responding to the accelerator and would not move forward. Fortunately, traffic was light, and I was able to steer safely to the shoulder. However, I was traveling with my family, and under heavier traffic conditions or with vehicles closely following, this…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

2 mentions · 2.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11715949

Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle purchased 7/5/25. 2nd time 2/5/26. First time the outside lights flickered for a long time before finally going off. 2nd time the outside lights didnt flicker and key fob wont even lock the car. We took the vehicle in for service after 1st dead battery instance and they told us we must've not closed a door or left a light on which drained the battery. Will be scheduling another service so they can fix the issue. There were no …

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ODI 11720671

This is the 4th time car is unable to start after being parked for one day and it had to be jump starting. At first I thought it was some accessory, specifically a dashcam and aftermarket ambient lights, so I disconnected both and I even turned off the wireless charging pad and disable the function to turn the lights on when doors open and it didn't help, dead car again after 1 day parked. Car was purchased new in august of 2025 and this issue started this past january coincidentally after an OTA update in december. Today, I got the 12v battery…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 2.7% of complaints

Median mileage: 65 mi (1 usable records).

ODI 11626826 · 65 mi

The contact leased a 2025 Kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 MPH. The 20 MPH limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 MPH, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 MPH to 20 MPH, …

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ODI 11693681

While operating the vehicle and utilizing the cruise control, the Electronic Stability Control (ESC) and the Antilock Braking System (ABS) warning lights turn on. These lights will remain on until the vehicle is turned off and a new drive begins. They only activate during the use of cruise control and at times it has caused the brake pedal to become extremely tough to press. This is a concern if maintaining cruise control and an emergency braking situation arises, the brake may not engage it is designed to do and cause a vehicle accident.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 2.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11676436

It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and the car jerks from line to line. If I turned the lane assist off then it drives OK but the engine still is doing something funny.

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ODI 11698228

Our 2025 Kia Sorento has exhibited several issues with shifting into gears especially from 1-2 gear there is hesitation, hard shifting, where it has delayed engagement, rough or jerky shifts, and a feeling of power loss while driving. It has a hard time getting into 3rd gear and just stalls, dragging at 1st/2nd when attempting to accelerate and coming down from 4th gear back into 2nd and 3rd. A "check transmission' warning light has appeared on the dashboard. This is teh second time we have had this issue. The car only has 16K miles on it, we …

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

1 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11656233

Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a l…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b