Auto Recall Watch
U.S. public vehicle records

2023 Kia SPORTAGE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

191 owner complaints analyzed

6 distinct recall campaigns

26,887 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 29 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 48 of 191 complaints (25.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4624.1%
Engine operation178.9%
Electrical and battery issues178.9%
Transmission and shifting84.2%
Steering behavior63.1%
Fuel system concerns42.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
48
Electrical System
44
Engine
37
Service Brakes
30
Forward Collision Avoidance: Warnings
18
Power Train
18
Forward Collision Avoidance: Automatic Emergency Braking
13
Fuel/Propulsion System
12
Component breakdown data
CategoryCount
Unknown Or Other48
Electrical System44
Engine37
Service Brakes30
Forward Collision Avoidance: Warnings18
Power Train18
Forward Collision Avoidance: Automatic Emergency Braking13
Fuel/Propulsion System12

Unknown Or Other: 48; Electrical System: 44; Engine: 37; Service Brakes: 30; Forward Collision Avoidance: Warnings: 18; Power Train: 18; Forward Collision Avoidance: Automatic Emergency Braking: 13; Fuel/Propulsion System: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
14
25,000 to 49,999
7
50,000 to 74,999
4
75,000 to 99,999
2
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00014
25,000 to 49,9997
50,000 to 74,9994
75,000 to 99,9992
100,000 to 149,9992
150,000 and above0

Under 25,000: 14; 25,000 to 49,999: 7; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (14). 162 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
14
2023
62
2024
38
2025
37
2026
40
Complaints over time data
CategoryCount
202214
202362
202438
202537
202640

2022: 14; 2023: 62; 2024: 38; 2025: 37; 2026: 40

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 46 complaint narratives. Engine operation appears in 17 complaint narratives. Electrical and battery issues appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11521529 · 2023-05-11 (May 11, 2023)

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has hap…

Owner-reported narrative. Look up ODI 11521529 at NHTSA ↗

Owner report 11524440 · 2023-05-30 (May 30, 2023)

The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 MPH, without warning. The …

Owner-reported narrative. 15,500 miles reported. Look up ODI 11524440 at NHTSA ↗

Owner report 11491449 · 2022-10-29 (October 29, 2022)

For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrate…

Owner-reported narrative. Look up ODI 11491449 at NHTSA ↗

Owner report 11501842 · 2023-01-15 (January 15, 2023)

While driving on the engine turned off without warning The car stalled in the middle of traffic.

Owner-reported narrative. Look up ODI 11501842 at NHTSA ↗

Owner report 11500376 · 2023-01-05 (January 5, 2023)

The battery dead without unannounced. I turn the vehicle off and later did not turn it on. I was on a cold night. The vehicle was stopped and turned off when I tried to turn it on again; did not turn it on.

Owner-reported narrative. Look up ODI 11500376 at NHTSA ↗

Owner report 11526134 · 2023-06-08 (June 8, 2023)

My vehicle intermittently starts with the blind spot warning, lane departure warning, rear cross traffic warning (and rearview camera), defoggers, and AC/heat not functioning. When this happens, the temperature control knobs are hardly visible and the car will flash “Battery Discharge Warning” on the display screen for several seconds. An error code also appears in the Kia App when this issue happens. The error code immediately goes to history error codes so the dealership service center has not yet spent time to investigate the issue. The …

Owner-reported narrative. Look up ODI 11526134 at NHTSA ↗

Owner report 11511112 · 2023-03-09 (March 9, 2023)

The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and …

Owner-reported narrative. Look up ODI 11511112 at NHTSA ↗

Owner report 11533908 · 2023-07-23 (July 23, 2023)

7/17/23 Vehicle starting lunging erratically down a busy highway while driving. Called dealership to make appointment. The car was taken in on 7/19/23. Dealership reports the transmission blew and metal shards in the fluids. Tech expressed concern it was able to drive and lunge down road given the situation. No warning lights or indicators went off. The car is currently at the dealership awaiting a new transmission. Vehicle was purchased November 2022, brand new.

Owner-reported narrative. Look up ODI 11533908 at NHTSA ↗

Owner report 11517274 · 2023-04-16 (April 16, 2023)

Highway driving assistant will bias vehicle to the right side even when passing on left on multi lane freeway. Creates a close encounter with vehicles in right lane as there is no distance between mirrors and results in side collision with no alert. Lane keep will erratically pull the steering wheel from your hands when lines on right or left disappear e.g. ramps on freeways. Can result in a crash or collision and us very easy to notice. No results back from Kia or concerns to fix. Returned car saying no issues.

Owner-reported narrative. Look up ODI 11517274 at NHTSA ↗

Owner report 11531522 · 2023-07-11 (July 11, 2023)

The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 5 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that while driving, the Forward Collision Avoidance Safety System Disabled message was displayed. The contact stated that several other unknown warning lights were illuminated. The contact stated that the steering wheel was shaking and there was an abnormal rattling sound coming from the rear of the vehicle. The vehicle was taken to the local dealer where it was diagnosed…

Owner-reported narrative. 13 miles reported. Look up ODI 11531522 at NHTSA ↗

Owner report 11508872 · 2023-02-24 (February 24, 2023)

Vehicle first felt like the tire was flat when turning. After parking and restarting the vehicle the vehicle seemed to hesitate to stay started. The check engine light came on the next day. After taking the vehicle in they said the injector was bad. Replacing it did not fix the problem. I am not waiting on approval to replace the engine at 20,000 miles.

Owner-reported narrative. Look up ODI 11508872 at NHTSA ↗

Owner report 11544171 · 2023-09-12 (September 12, 2023)

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

Owner-reported narrative. Look up ODI 11544171 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

191 unique complaints in this selection. Analysis snapshot: 2026-10-03.

15.2%Usable mileage29 / 191 records
100.0%Valid incident date191 / 191 records
100.0%Valid filing date191 / 191 records
100.0%Ordered incident and filing dates191 / 191 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
32883.7%
ODI 10485272 · 5,500 mi

I PULLED A TRAILER FOR THE FIRST TIME ON THIS DATE. THE TRUCK ONLY MADE IT 10 MILES, AND LOST ALL POWER, AND I BARELY MADE IT OFF OF THE FREEWAY. BROUGHT IT TO THE DEALER, AND THEY FOUND THE SPARK PLUGS BLEW APART. ALL THEY DID WAS CHANGE THE SPARK PLUGS AND SENT ME ON MY WAY. ON JULY 13TH, I TOWED MY CAMPER, WHICH WAS LIGHTER THAN THE LAST TRAILER I PULLED. THIS TIME, ABOUT 6 MILES INTO THE TRIP, THE ENGINE COMPLETELY LET GO ON THE HIGHWAY. I HAD TO GET ACROSS 4 LANES OF TRAFFIC WITH NO POWER AND A CAMPER IN-TOW. WAITED AT THE SIDE OF T…

Look up ODI 10485272 at NHTSA ↗

30179.0%
ODI 10679564 · 16,928 mi

WHEN YOU CLIMB HILLS LIKE THE ONE ON INTERSTATE 20 OR A SMALL INCLINE IN OUR DRIVEWAY THE CAR WANT GO THE GAS IS MASHED TO THE FLOOR AND INSTEAD OF THE CAR SPEEDING UP IT SLOWS DOWN. DOING 80 I-20 START UP HILL SLOWS DOWN TO BELOW 60MPH. WHEN YOU TO START OUT OF THE DRIVE WAY OR FROM A STOP SIGN YOU JUST BARLEY MASH THE GAS THE CAR TAKES OFF LIKES ITS GOING TO THE FIRE. DRIVE THE CAR 2 1/2 MILES AND IT WILL USE 3/4 TANK OF GAS. BRAKES GRAB WHEN ROADS ARE NOT WET THEY ARE DRY AS THE DESERT. 01-28-2015 JT'S KIA, THE PLACE WE BO…

Look up ODI 10679564 at NHTSA ↗

7157.7%
ODI 10902014 · 24,135 mi

WHILE DRIVING MY LEASED 2014 KIA SPORTAGE, THERE WAS NONSTOP CONTINUOUS HESITATION "BUCKING", WITH WHITE SMOKE BLOWING OUT OF THE TAILPIPE, LOSS OF SPEED THEREFORE HAVING TO PRESS HARD ON GAS PEDAL TO AVOID ACCIDENT BY TRYING PULL OFF ROAD. THIS HAPPENS ON CITY ROADS AND HIGHWAY. NO DASHBOARD LIGHT INDICATED THERE WAS A PROBLEM. THE SERVICE ADVISOR AT DESTINATION KIA SAID MY MODEL DOES NOT COME WITH WARNING LIGHTS. IT APPEARS TO BE AN OIL PROBLEM. OIL LEVEL GOES DOWN WITH NO VISIBLE SIGNS OF LEAKING. I ONLY HAVE 24,000 ON MY KIA SPORTAGE,…

Look up ODI 10902014 at NHTSA ↗

8457.5%
ODI 10767409 · 2,000 mi

TL* THE CONTACT OWNS A 2015 KIA SPORTAGE. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE LOST POWER STEERING AND BRAKING ABILITY. THE ODOMETER ALSO FAILED TO ILLUMINATE. THE CONTACT OBSERVED SMOKE UNDER THE HOOD AND FLAMES APPEARED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ....UPDATED 10-27-15 *BF

Look up ODI 10767409 at NHTSA ↗

5945.0%
ODI 11105067 · 53,200 mi

MY HUSBAND AND I WERE DRIVING OUR 2016 KIA SPORTAGE THAT WE HAD BOUGHT ON 05/23/2018 (JUST MADE THE FIRST PAYMENT THE DAY BEFORE) TO MYRTLE BEACH SC, WE HEARD A POP, I LOST FUNCTION TO THE GAS, PULLED TO THE SIDE OF THE ROAD AND POPPED THE HOOD TO FIND FIRE FLAMES COMING FROM THE ENGINE. WE GRABBED WHAT WE COULD OUT OF OUR CAR AND RAN AS FAR AWAY AS WE COULD. IT WASN'T EVEN 2 MINUTES LATER AND THE WHOLE CAR WAS IN FLAMES AND EVERYTHING WAS DESTROYED. ALL THAT WAS LEFT WAS THE FRAME OF THE CAR. WE JUST GOT MARRIED IN OCTOBER OF 2017, THIS WAS OU…

Look up ODI 11105067 at NHTSA ↗

22054.9%
ODI 10882617 · 1,000 mi

2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797

Look up ODI 10882617 at NHTSA ↗

9155.5%
ODI 11129365 · 69 mi

I PICKED UP A BRAND NEW KIA SPORTAGE SX TURBO AWD WITH 34 MILES ON IT TODAY. IT WAS DRIVING KIND OF HESITANTLY, SEEMING LIKE IT WAS MISFIRING. ABOUT 30 MILES LATER, THE CHECK ENGINE LIGHT TURNED ON. I IMMEDIATELY CALLED KIA CUSTOMER SERVICE AS I HAVE AN ESTABLISHED RELATIONSHIP WITH THEM. THEY ADVISED TO TAKE IT TO THE NEAREST DEALERSHIP. I TOOK MY CAR TO SUMMIT PLACE KIA IN AUBURN HILLS WHERE THE INITIAL DIAGNOSIS BASED ON A CHECK ENGINE LIGHT READING WAS AN IMPROPER FUEL/AIR MIXTURE IN CYLINDER 2. I AM NOT SURE WHAT PROTOCOL WILL BE FOLLO…

Look up ODI 11129365 at NHTSA ↗

3651.4%
ODI 11157109 · 5,000 mi

PURCHASED CAR ON JULY 28 2019 FROM HOLLYWOOD KIA. TOOK IT TO THEIR SERVICE CENTER ON NOVEMBER 26 FOR COMPLIMENTARY OIL AND FILTER CHANGE. ON DECEMBER 5 ON THE I-75 EXPRESSWAY GOT AN ALARM SOUND AND SIGN THAT THE "ENGINE HAS OVERHEATED". MANAGED TO GET HOME, NEXT DAY WAITED ALL DAY FOR TOWING COMPANY. EITHER CAR IS DEFECTIVE OR THE SERVICE THEY DID CAUSED THIS DANGEROUS ISSUE.

Look up ODI 11157109 at NHTSA ↗

7446.0%
ODI 11281019 · 1,800 mi

KIA SENT ME A LETTER TELLING ME MY CAR IS SUBJECT TO A "PRODUCT IMPROVEMENT PROGRAM" WHICH REQUIRES A PROGRAM UPDATE TO MY CARS ENGINE CONTROL UNIT. THIS IS BECAUSE MY ENGINE MAY EXPERIENCE CATASTROPHIC BEARING FAILURE POSSIBLY DESTROYING THE ENGINE. MY COMPLAINT IS THAT THIS NOTICE SHOULD BE A RECALL NOTICE. THEY ARE NOT IMPROVING ANYTHING. THE UNDERLYING PROBLEM THAT WILL CAUSE THE ENGINE FAILURE HAS NOT BEEN ADDRESSED AND WON'T BE BY THIS SO CALLED 'PRODUCT IMPROVEMENT PROGRAM'. I ASKED KIA WHY THEY AREN'T FIXING THE PROBLEM WITH THE ENG…

Look up ODI 11281019 at NHTSA ↗

2343.4%
ODI 11448187 · 19,920 mi

The contact owned a 2021 Kia Sportage. The contact stated that upon pulling into a parking space on the third floor of a parking garage at her workplace, she smelled a strong burning odor. The contact also noticed smoke coming from underneath the driver's side of the hood. There were no warning lights illuminated. The contact turned off the vehicle and quickly exited it. The contact stated that the vehicle caught fire. The contact began to extinguish the fire with the assistance of sheriffs who used fire extinguishers until the fire department…

Look up ODI 11448187 at NHTSA ↗

2145.7%
ODI 11460241

Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.

Look up ODI 11460241 at NHTSA ↗

3719.4%
ODI 11483904

One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours.

Look up ODI 11483904 at NHTSA ↗

912.7%
ODI 11591820

I was stopped at a red light in middle lane with traffic all around when the car just stopped running. After a few tries it started again.

Look up ODI 11591820 at NHTSA ↗

611.5%
ODI 11670587

was driving at 40mph and vehicle turned off engine. Auto start stop was beeping and flashing. steering and braking was hindered (was manual) for a few seconds until the auto start stop turned the engine on again. Had car to dealer with other issues (dash resets) and they couldn't duplicate the issue and stated there was nothing they could do

Look up ODI 11670587 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
235.9%
ODI 10840083 · 84,000 mi

WINDSHIELD SEAL STRIP START PEELING FROM THE TOP OF THE DRIVER SIDE .

Look up ODI 10840083 at NHTSA ↗

277.1%
ODI 10725163 · 16,000 mi

THE DESIGN OF THE IGNITION KEY IS FAULTY. THIS VEHICLE ONLY STARTS WITH A PROXIMITY INTERFACE BETWEEN THE INTERIOR STARTER BUTTON AND THE REMOTE KEY WHICH IS ATTACHED TO A MANUAL KEY FOR THE DOORS. THE MANUAL DOOR KEY ATTACHES TO A KEY RING AND THE EXPENSIVE REOMTE KEY ATTACHES TO THE MANUAL KEY. ON 5 DIFFERENT OCASIONS WHILE WALKING OR EXITING MY CAR THE REMOTE KEY HAS SEPERATED FROM THE MANUAL KEY AND FALLEN TO THE GROUND. I HAVE BEEN LUCKY AND BEEN AWARE OF THIS WHEN IT HAS HAPPENED. THIS COULD EASLIY LEAVE ME STRANDED AND IN DANGER DUE TO T…

Look up ODI 10725163 at NHTSA ↗

1411.4%
ODI 10908436

MY SUV IS 2YRS OLD AND THE COMPRESSOR BLEW OUT. I HAVE HAD IT DIAGNOSED BY ONE OF WEST SIDE KIA. I'M NOT UNDERSTANDING WHY KIA AMERICA MOTORS IS COVER UP WHAT CAUSE THIS PROBLEM .

Look up ODI 10908436 at NHTSA ↗

2517.1%
ODI 10971108 · 20,000 mi

I HAVE AN ISSUE WITH MY CAR STALLING WHEN I PRESS THE GAS I CAN START TO GO AND THEN COME TO A DEAD STOP AND NOT MOVE THIS HAS HAPPENED WHEN PULLING ON A MAIN HWY AND HAS HAPPENED JUST DRIVEING DOWN THE ROAD... IT STALLS AND FEELS LIKE THE GEARS ARE NOT CHANGING THIS IS AN EVERYDAY THING BUT I WAS TOLD TO TAKE THE ECO OFF BUT HAS NOT HELPED. THIS OCCURS DAILY SINCE I DECEMBER 2016

Look up ODI 10971108 at NHTSA ↗

1813.7%
ODI 10983332

I HAVE BEEN HAVING ISSUES WITH MY ENGINE DYING/STALLING RANDOMLY WHILE DRIVING WITH THE CAR IN MOTION AND SLOWING DOWN WITH NO SIGNS OR INDICATIONS OF AN ISSUE ATLEAST 6 TIMES SINCE HAVING THE VEHICLE WHICH I HAVEN'T HAD FOR A YEAR YET. TWO TIMES I WAS ALMOST INVOLVED IN AN ACCIDENT WHEN THIS PROBLEM OCCURRED, I HAD TAKEN THE CAR TO THE SERVICE CENTER AND WAS TOLD "COULD NOT VERIFY CUSTOMERS CONCERN SCANNED WITH KIDS NO CODES FOUND TEST DROVE VEHICLE AND VEHICLE DROVE AND SOUNDED FINE AT THIS TIME WITH NO ISSUES RECOMMEND HAVING TOWED NEXT TIME…

Look up ODI 10983332 at NHTSA ↗

6917.2%
ODI 10923939 · 36 mi

THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.

Look up ODI 10923939 at NHTSA ↗

1911.6%
ODI 11160722 · 7,600 mi

I HAD MY KIA SPORTAGE OIL CHANGED, WAS TOLD MY A/C COMPRESSOR HOSE AT THE COMPRESSOR WAS LEAKING, CRIMP FIT, FACTORY DEFECT IS WHAT HE SAID

Look up ODI 11160722 at NHTSA ↗

1420.0%
ODI 11302494 · 32,000 mi

WHILE DRIVING AT LOW SPEEDS I HEARD A POPPING SOUND, GOT OUT CHECKED MY TIRES AND EVERTHING SEEMED OK. ALL OF A SUDDEN I HEAR A CRACKING SOUND. I PULLED BACK THE SUNROOF PANEL AND SAW SHATTERED GLASS

Look up ODI 11302494 at NHTSA ↗

3119.3%
ODI 11340983

THE REAR VIEW MIRROR IS UNABLE TO SUFFICIENTLY MOVE UP DUE TO THE PLACEMENT OF THE EYESIGHT MECHANISM IN THE MIDDLE OF THE FRONT WINDSHIELD. A PERSON OF AVERAGE HEIGHT AND BODY SIZE CANNOT SEE OUT OF THE REAR VIEW MIRROR SINCE IT'S MOVEMENT RANGE WILL NOT ALLOW THE MIRROR TO MOVE UP. THIS IS A DESIGN DEFECT.

Look up ODI 11340983 at NHTSA ↗

1426.4%
ODI 11403369

I HAVE OWNED 3 KIAS AND ALL 3 HAVE HAD RECALLS. KIA HAS NEVER CONTACTED ME AND DEALERSHIP HAS TOLD ME IT'S NOT INVOLVED IF YOU DIDN'T RECEIVE INFO. AS THINGS STARTED TO GO WRONG LIKE ABS SENSOR LITE GOING ON AND OFF DEALER SAID NOTHING THEY COULD DO UNLESS THEY COULD GET A CODE WHILE IT WAS ON SO I HAD TO DRIVE THE CAR WITH THE ISSUE UNTIL IT STAYED ON CONSITENTLY SO THEY COULD FIGURE IT OUT. THIS HAPPENED ON 2 VEHICLES IN A ROW. MY HUSBAND TRADED HIS IN FOR A TRUCK AND GOT AWAY FROM KIA. I TRADED IN AND ENDED UP WITH A 2021 WITH LESS THAN 6000…

Look up ODI 11403369 at NHTSA ↗

48.7%
ODI 11524142

My Kia has been stolen twice because it is able to be started with a USB cord. Kia Motors did not install appropriate security when it was manufactured. First theft 11/18/2022 Second theft 05/15/2023

Look up ODI 11524142 at NHTSA ↗

4825.1%
ODI 11488567

My husband and I own a 2023 KIA Sportage that was purchased on May 11th, 2022. The car has barely 1700 miles on it, and in mint condition. My husband and I were at a stoplight turning left when all of a sudden we heard a loud explosion, almost like a shotgun. It was so loud my husband and I could physically feel the loud gun shot, and truly scared us to the point where we thought it might have been a drive-by shooting. We didn’t notice any damage at first until we pulled over and saw the start of the panoramic sunroof (near the front windshie…

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2028.2%
ODI 11551418

On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the interstate and about 2 miles later I heard a loud pop and in my rear view mirror saw debris flying from our car. I pulled off the road and again checked my tires. I then checked the roof and saw that part of the sunroof …

Look up ODI 11551418 at NHTSA ↗

2140.4%
ODI 11655800

My sunroof exploded on my vehicle. I had no idea that this is something that can happen but saw that there was a class action lawsuit about this back in 2011. My sunroof had a giant hole in the middle out of nowhere.

Look up ODI 11655800 at NHTSA ↗

828.6%
ODI 11676915

The new car I just bought started to vibrate on the highway when the speed exceeded 50. The interior panel on the left side of the driver's seat and the interior panel on the right side of the center console began to vibrate. The vibrating sensation became very intense at a speed of 60. During continuous high-speed driving, I couldn't feel the speed of the accelerator because my foot was numb due to the vibrating I took it to the Island Kia store for repair, but they told me it couldn't be fixed and it was a normal situation.

Look up ODI 11676915 at NHTSA ↗

Electrical System
235.9%
ODI 10695490 · 4,000 mi

WE HAVE HAD TO BRING IN AND HAVE REPAIRED TWICE WITH OUR KIA , IT WAS DUE TO A FAULTY CLUSTER , SO AM WONDERING WHAT DUE WE DO NEXT ,,,,,THANK YOU *TR

Look up ODI 10695490 at NHTSA ↗

225.8%
ODI 10725163 · 16,000 mi

THE DESIGN OF THE IGNITION KEY IS FAULTY. THIS VEHICLE ONLY STARTS WITH A PROXIMITY INTERFACE BETWEEN THE INTERIOR STARTER BUTTON AND THE REMOTE KEY WHICH IS ATTACHED TO A MANUAL KEY FOR THE DOORS. THE MANUAL DOOR KEY ATTACHES TO A KEY RING AND THE EXPENSIVE REOMTE KEY ATTACHES TO THE MANUAL KEY. ON 5 DIFFERENT OCASIONS WHILE WALKING OR EXITING MY CAR THE REMOTE KEY HAS SEPERATED FROM THE MANUAL KEY AND FALLEN TO THE GROUND. I HAVE BEEN LUCKY AND BEEN AWARE OF THIS WHEN IT HAS HAPPENED. THIS COULD EASLIY LEAVE ME STRANDED AND IN DANGER DUE TO T…

Look up ODI 10725163 at NHTSA ↗

75.7%
ODI 11440227

Low oil light had turned on and some strange noises began to sound coming from the front of the vehicle. The oil level however, did not seem terribly low, though new oil had been added to the vehicle nonetheless while waiting for a maintenance appointment the next day. While driving the vehicle later on that same night, the battery light, and check engine light suddenly came on and the vehicle began to shut down, thus forcing us to come to a stop in the middle of the road. Once towed and assessed the following day, I was informed that it had be…

Look up ODI 11440227 at NHTSA ↗

1711.6%
ODI 10767409 · 2,000 mi

TL* THE CONTACT OWNS A 2015 KIA SPORTAGE. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE LOST POWER STEERING AND BRAKING ABILITY. THE ODOMETER ALSO FAILED TO ILLUMINATE. THE CONTACT OBSERVED SMOKE UNDER THE HOOD AND FLAMES APPEARED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ....UPDATED 10-27-15 *BF

Look up ODI 10767409 at NHTSA ↗

1612.2%
ODI 11039736 · 16,000 mi

TL* THE CONTACT OWNS A 2016 KIA SPORTAGE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM BUTLER KIA (722 LONG RD CROSSING DR, CHESTERFIELD, MO 63005 [phone removed]) AND THE TECHNICIAN STATED THAT THE FAILURE WAS A KIA MANUFACTURING ENGINEERING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE CONTACT HAD NOT RECEIVED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

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5914.7%
ODI 10872312 · 1,000 mi

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. AFTER STARTING THE VEHICLE WITH THE REMOTE STARTER AND SHIFTING FROM THE PARK POSITION TO REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 07/12/16*LJ *CN

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2817.1%
ODI 11122459 · 1,000 mi

HIGH PITCHED WHIRRING SOUND LASTING 10 TO 15 SECONDS WHEN CAR IS PARKED A DAY OR MORE AFTER DRIVING. HAS HAPPENED 4 TIMES WE HAVE HEARD IT. VEHICLE HAS 1200 MILES ON IT. OCCURS INTERMITTENTLY. IT SOUNDS TO ME LIKE STARTER MOTOR RUNNING.

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912.9%
ODI 11230258 · 11,100 mi

I WAS RECENTLY INVOLVED IN A COLLISION WITH A DEER. I WAS TRAVELLING AT 55MPH WHEN I HIT THE DEER SQUARE ON AND MY AIR BAGS DID NOT DEPLOY. ALSO EVERY TIME I WASH MY CAR SOME OF THE ELECTRICAL COMPONENTS STOP WORKING FOR A FEW DAYS SUCH AS THE CLOCK. I HAVE TALKED TO KIA DEALERSHIP NEAR ME AND THEY CAN NOT EXPLAIN THE ISSUE OVER THE ELECTRICAL STUFF. ALSO THEY STATED I COULD START A CASE WITH THEM OVER THE AIRBAGS

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169.9%
ODI 11388297 · 2,000 mi

ANIMALS ARE CHEWING ON THE WIRES, CAUSING THE ELECTRICAL SYSTEM TO FAIL WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES IN A CAR LESS THAN A YEAR OLD

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611.3%
ODI 11550184

The contact owns a 2021 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost all electrical and motive power. As a result, the vehicle collided with a shopping cart, causing it to collide with another vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

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715.2%
ODI 11512360

My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, for…

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4423.0%
ODI 11483904

One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours.

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1318.3%
ODI 11585226

Infotainment panel on this vehicle flickered on and off. In certain occurrences the whole infotainment cluster would go out while driving and would not come back on. Kia dealer was told from their tech line which is through Kia corporate that it could be faulty electrical wiring or this coaxial cable. Kia dealer specifically stated that they had no idea that this coaxial line was there and had to fix the connection by welding it again. After this so far the infotainment system seems to be working properly. Now we are dealing with a battery disc…

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1528.8%
ODI 11670586

Dash resets and you loose instruments for a few seconds. When they come back they are inaccurate. This has happened many times and have had the car to the dealer twice who cannot replicate the issue. Warning lamps did illuminate for a second then goes away. vehicle has had less than 300 miles on it when this first started

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517.9%
ODI 11698951 · 330 mi

The contact owns a 2026 Kia Sportage. The contact stated that the instrument panel intermittently flashed on and off while driving at various speeds. In addition, the contact stated that while at a complete stop, the speedometer indicated erroneous speeds. The vehicle had been taken to the dealer on several occasions; however, the dealer failed to duplicate or diagnose the cause of the failure. The contact also stated that while driving at 25 MPH, the vehicle jerked while depressing the accelerator pedal. The contact continued driving, and the …

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Power Train
215.4%
ODI 10450350 · 3,500 mi

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT THE VEHICLE PROCEEDED TO MOVE FORWARD WITH THE GEAR PLACED IN PARK. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY UTILIZING THE EMERGENCY BRAKE. HE ALSO OPENED THE DRIVER SIDE DOOR IN THE EVENT THAT HE WOULD HAVE TO JUMP FROM THE VEHICLE. THE VEHICLE CRASHED INTO TWO PARKED VEHICLES, TRAPPING THE CONTACT BETWEEN THE VEHICLES. THE CONTACT RECEIVED INJURIES THE ARMS, SHOULDERS AND RIBS. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FA…

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184.7%
ODI 10762931 · 90,000 mi

I WAS PULLING INTO A PARKING SPOT TO PARK AND MY SHIFTER WOULD NOT GO TO PARK POSITION. I TRIED TO PRESS IN THE BUTTON THE SIDE OF THE SHIFTER TO PUT IT INTO PARK BUT IT WOULDN'T PRESS IN AS IT NORMALLY DOES TO CHANGE THE GEARS. THE ONLY POSITION IT WOULD GO INTO WAS NEUTRAL OR PARK AND I WAS IN A SCHOOL PARKING LOT WHERE I NEEDED TO REVERSE TO GET BACK OUT OF THE SPACE. I PUT IT INTO NUETRAL WHICH WAS THE ONLY OPTION AND WAS ABLE TO TURN OFF THE CAR BUT MY KEY WOULD NOT COME OUT OF THE IGNITION IN THE NEUTRAL POSITION. I HAD TO LEAVE THE KEY…

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43.3%
ODI 11186384 · 85,000 mi

THIS VEHICKE WAS PURCHASED NEW IN MARCH OF 2014. I AM THE ORIGINALK OWNER. WHILE MAKING AN OUT OF TOWN TRIP THE VEHICLE HAD A LOUND KNOCKING NOISE AND LOST POWER. I TOOK THE VEHICKLE TO AN INDEPENDENT GARAGE. THE INFOMRED ME THAT THE OIL PUMP QUIT FUNCTIONING AND THAT CAUSED THE MOTOR TO THROW A ROD. WHEN THIS OCCURED THE VEHICLE HAD 86,000 MILES ON IT. KIA HAS A 10 YEAR 100,000 MILE WARRANTY. ADDITIONALLY, I PURHCASED AN EXTENDED WARRANTY FROIM THE DEALERSHIP THAT WOULD COVER THE POWER TRAIN FOR 20 YEARS AND 200,000 MILES. THE VEHI…

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53.4%
ODI 10836265 · 19,312 mi

WHILE ENTERING THE 290 FROM DOWNTOWN CHICAGO DRIVING AT A SPEED OF 50 MILES AN HOUR WE FELT A PULSE AND THEN AN AUDIBLE VOICE CAME OVER OUR RADIO WITH A DISPLAY ILLUMINATING AS WELL STATING THAT THERE WAS A "POSSIBLE CONDITION WITH OUR ENGINE CONTROL SYSTEM DETECTED AND THAT WE SHOULD SCHEDULE A FULL SYSTEM CHECK WITH THE KIA DEALERSHIP." THIS WAS FOLLOWED BY THE ENGINE LIGHT COMING ON AND THE INABILITY TO ACCELERATE AT ALL. WITH THE LOCATION OF THE INCIDENT THERE WAS AN EXTREME DANGER OF COLLISION AS THERE WAS NO WAY TO SAFELY AND EFFECTIVELY …

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86.1%
ODI 11208679 · 28,500 mi

THE CAR HESITATED OR CHOKED WHEN ACCELERATING TO CHANGE LANES AND A CLOUDY FUME EMITTED FROM THE REAR. THIS HAS HAPPENED 5 TIMES IN THE SPAN OF 2 WEEKS, BOTH ON FREEWAY AND SURFACE STREETS. SEVERAL TIMES CAME VERY CLOSE TO GETTING REAR ENDED.

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4010.0%
ODI 11039649 · 10,000 mi

CAR WAS PARKED OVERNIGHT KEYS WERE TAKEN AND CAR LOCKED AT 8PM AT 530 AM HEARD CRASH CAR ROLLED INTO TREE AND DOORS WERE STILL LOCKED CAR CAME OUT OF PARK AND ROLLED AFTER 9.5 HOURS OF SITTING CAR HAD TO BE IN PARK FOR KEY FOB TO LOCK DOORS AFTER IT ROLLED THE DOORS WERE LOCKED BUT GEAR WAS IN REVERSE

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1811.0%
ODI 11142144

TL* THE CONTACT OWNS A 2018 KIA SPORTAGE. WHEN THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP OR LOW SPEEDS, THE VEHICLE FAILED TO ACCELERATE IN A TIMELY MANNER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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710.0%
ODI 11229476 · 200 mi

IN THE RANGE OF 1200-1500 RPM AND SPEEDS IN THE 40 MPH RANGE THERE IS A VIBRATION AND HESITATION ESPECIALLY ON ANY DEGREE OF INCLINE. MORE SERIOUSLY, THE PROBLEM REPEATS AT 2000 RMP AT HIGHWAY SPEEDS FROM 65 MPH UPWARDS. THERE IS A VIBRATION AND SERIOUS LACK OF RESPONSE TO INCREASED PRESSURE ON THE ACCELERATOR. IT IS WORSE ON ANY INCLINE BUT HAPPENS ON LEVEL ROAD AS WELL. THE CAR WILL NOT RESPOND TO TRYING TO INCREASE SPEED UNLESS I REALLY PUSH HARD ON THE ACCELERATOR AND THEN IT IS STILL SLOW TO RESPOND. THE PROBLEMS SEEM TO BE GETTING W…

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31.9%
ODI 11514764 · 19,019 mi

The contact owns a 2020 Kia Sportage. The contact stated while driving 50 MPH, the vehicle stalled and would not accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 19,019.

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47.5%
ODI 11511600 · 10,000 mi

The contact owns a 2021 Kia Sportage. The contact stated while exiting a parking lot, the vehicle lost motive power motive and stalled with an unknown warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.

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36.5%
ODI 11517522 · 60,000 mi

Was traveling northbound on I5 between Lacey and Dupont, Washington. Vehicle was in cruise at 65, then it suddenly went into limp mode. I was in the furthest right lane possible on the highway, and RPMs drastically dropped to below 1,000. I was able to get the vehicle pulled over to the right shoulder safely while the vehicle dropped to approximately 10mph on the freeway. The vehicle died as soon it was placed in park. When attempting to turn the vehicle on, all engine light warnings displayed (this was not present when the vehicle went into li…

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189.4%
ODI 11511112

The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and …

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34.2%
ODI 11685500

I am writing to formally raise a safety concern regarding my vehicle’s brake and rotor system, which has experienced premature failure on two separate occasions. First Occurrence: The issue was first identified prior to reaching 11,000 miles and was addressed by the dealership after surpassing 11,000 miles. The repair involved replacement of the rotors and bolts, but notably, the brake components themselves were not replaced. Second Occurrence: Around 23,000 miles, I began to notice progressively worsening shaking and a disturbing sensation of …

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611.5%
ODI 11670589

Started vehicle and was driving, ISG (auto start stop) light went amber and transmission refused to shift to allow uphill travel. Had to pull over and turn engine off and on again for the transmission to start working. Have had to dealer, however yet again they cannot replicate in their test drive so they can't do anything about it.

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00.0%

No examples available for this selection.

Service Brakes, Hydraulic
112.8%
ODI 10425730 · 340 mi

VEHICLE WAS PURCHASED NEW AND ON THE WAY HOME FROM THE DEALERSHIP THE BRAKES WERE APPLIED AS I WAS APPROCHING A TRAFFIC LIGHT AND THE BRAKES MADE A VERY VERY LOUD GRINDING NOISE AND THE VEHICLE DID NOT WANT TO STOP AFTER BRAKES WERE APPLIED SO I HAD TO PUT MUCH MORE THAN NORMAL PRESSURE ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. I CARRIED THE VEHICLE BACK TO THE DEALERSHIP TO HAVE IT CHECKED (DID NOT MAKE THE NOISE ON THE WAY TO THE DEALERSHIP) AND AFTER CHECKING IT I WAS TOLD BY THE SERVICE DEPARTMENT THAT THEY COULD NOT GET IT TO MAKE THE…

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195.0%
ODI 11556306 · 55,000 mi

The contact owns a 2013 Kia Sportage. The contact stated while driving 5 MPH, the check engine warning light illuminated, the contact became aware of an abnormal burning odor. The contact stated that the failure had been occurring intermittently while driving. The vehicle was taken to an independent mechanic, where an unknown sensor was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The lo…

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1915.4%
ODI 11460670

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy was not yet available. The contact had not experienced a failure. Parts distribution disconnect.

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2718.5%
ODI 11460114 · 95,000 mi

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, there was smoke coming from the engine compartment. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool conf…

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3022.9%
ODI 11460426

The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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92.2%
ODI 11418006

The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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53.0%
ODI 11417412

THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE LOCAL DEALER AN IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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34.3%
ODI 11417966

The contact owns a 2019 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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63.7%
ODI 11408279

TL* THE CONTACT OWNS A 2020 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO STERLING KIA (197 N. EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIB…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

52.6%
ODI 11527948

The contact owns a 2023 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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11.4%
ODI 11600203 · 6,100 mi

The contact owns a 2024 Kia Sportage. The contact stated that while attempting to park in his residential carport, the brake pedal was depressed the brake pedal was stiff and did not move down as intended. The contact used excessive force but the vehicle failed to come to a stop. The vehicle collided with the screen room of his residence taking out three of the four walls of the patio. There were no injuries. A police report was not filed. The vehicle was towed to a dealer where the failure was not able to be replicated. The manufacturer was no…

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00.0%

No examples available for this selection.

13.6%
ODI 11736306 · 600 mi

The contact owns a 2026 Kia Sportage HEV. The contact stated that while approaching a traffic signal light at nighttime while it was raining, the brake pedal was depressed, and when the vehicle hit a pothole, the brakes failed to respond. To avoid colliding into the vehicle in front, the contact veered the steering wheel and pumped the brakes. After a few minutes the brakes functioned as intended. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the …

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Air Bags
41.0%
ODI 10552315 · 18,000 mi

I SWERVED TO HIT A DEER, HIT THE DEER THEN WENT IN TO THE DITCH AND DROVE HEAD ON INTO A TREE. THE AIRBAGS DID NOT DEPLOY, AND I AM WONDERING WHY. *TR

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41.0%
ODI 11080067

I HIT A PATCH OF ICE AND RIKASHADED OFF A GUARD RAIL FLEW ACROSS THE HIGHWAY WAS TBONES BY ANOTHER VEHICLE AND WENT INTO THE DITCH. MY AIRBAGS DID NOT DEPLOY AT ALL CAUSING BRUISING AND PROBLEMS WITH THE RODS IN MY BACK.

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32.4%
ODI 10870011 · 1,905 mi

TL* THE CONTACT OWNED A 2014 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A ROAD SIGN, A POLE, AND ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,905. ...01/04/17 *BF UPDATED 12/11/2017*JS

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53.4%
ODI 10884082 · 20,000 mi

TL* THE CONTACT OWNS A 2015 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSION, SPRAINED NECK, AND SPRAINED SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY HAD THE VEHICLE TOWED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT FURTHER INVESTIGATION WOULD BE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

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53.8%
ODI 11043829 · 15,900 mi

ON SEPT 3 2017 I WAS INVLOVED IN AN ACCIDENT IN WHICH MY DRIVER SIDE AIR BAG DEPLOYED LEAVING ME WITH SEVERE BRUISES ON ABDOMAN AND BURN MARKS ON MY LEFT FOREARM. I WENT TO HOPSPITAL AND HAD AN ULTRASOUND DONE. OUR CAR WAS TOTALLED AND WANTED TO MAKE SURE THAT I AM GOING TO NOT HAVE ANY FURTHER MEDICAL ISSUES I HAVE POLICE REPORTS AND MEDICAL REPORT TO BACK THIS UP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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164.0%
ODI 11110355 · 26,000 mi

I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS I…

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10.6%
ODI 11569614

I was in a collision and sandwiched in between cars severe front and back damage. No Air bags!

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34.3%
ODI 11230258 · 11,100 mi

I WAS RECENTLY INVOLVED IN A COLLISION WITH A DEER. I WAS TRAVELLING AT 55MPH WHEN I HIT THE DEER SQUARE ON AND MY AIR BAGS DID NOT DEPLOY. ALSO EVERY TIME I WASH MY CAR SOME OF THE ELECTRICAL COMPONENTS STOP WORKING FOR A FEW DAYS SUCH AS THE CLOCK. I HAVE TALKED TO KIA DEALERSHIP NEAR ME AND THEY CAN NOT EXPLAIN THE ISSUE OVER THE ELECTRICAL STUFF. ALSO THEY STATED I COULD START A CASE WITH THEM OVER THE AIRBAGS

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31.9%
ODI 11455821 · 30,000 mi

The contact owns a 2020 Kia Sportage. The contact stated that while driving at 10 MPH, another vehicle crashed into his rear driver's side door and wheel well. None of the air bags deployed upon impact. The contact's head hit the seat belt anchor ring upon impact. The contact later received medical attention for a tear in his shoulder and whiplash. A police report was filed. The vehicle was towed to a tow yard and then to a body shop where it was repaired. The tow truck driver informed the contact that the rear axle had fractured from the sub-f…

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11.9%
ODI 11384033 · 9,500 mi

TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS CRASHED HEAD ON INTO A UNKNOWN VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO REPORTS OF FIRE. THE DRIVER AND OCCUPANT SUSTAINED INJURIES TO THE HEAD AND NECK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LO FOR BODY WORK REPAIRS. THE VEHICLE WAS TOWED TO WERNER KIA 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304 [phone removed] WHERE DIAGNOSED THE TRANSMISSION, COOLER, AND RADIATOR NEEDED TO BE…

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24.3%
ODI 11446787

I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.

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115.8%
ODI 11461210

My airbag light has been on since I got my vehicle. The dealership said it is the front side impact sensor that is failing. If I were to get into an accident my front airbag would not deploy. The dealership has seen the light and confirmed the problem.

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45.6%
ODI 11581139 · 22,500 mi

The contact owned a 2024 Kia Sportage. The contact stated that while driving at 77 MPH, the vehicle was involved in a front-impact crash with a large-sized deer. The air bags did not deploy. The contact stated that two minor children were seated in the rear seat. The vehicle was towed to a local tow yard. No injuries were sustained. No medical attention was administered. A police report was filed. The vehicle was condemned as a total loss by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or d…

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11.9%
ODI 11698341

After a hard crash from behind and then being pushed into another car, causing severe damage to the front and rear of the car (total loss), the airbags only deployed on the right (passenger) side. In addition, after the crash, the steering wheel was lying at the driver's feet, completely detached from its original position.

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00.0%

No examples available for this selection.

Fuel/Propulsion System
61.5%
ODI 11186190 · 52,000 mi

DRIVING FROM ARIZONA TO VEGAS ON HIGHWAY 93 NORTHBOUND , NO PRIOR PROBLEM, NO WARNING SUDDENLY HEARD A VIBRATING OR TICKING NOISE, CAR SUDDENLY WOULDN'T EXCELL AND LOST RPM, THEN I HEARD A FEW THUMPS AND THE CHECK ENGINE AND BATTERY LIGHT CAME ON. I GLIDED TO A STOP ON SIDE OF FREEWAY AND CAR WOULDN'T START. CALLED TOW. SMOKE WAS COMING FROM UNDER HOOD. HAD SIGNS OF LEAKING SOME FRESH FLUID. WAS TOLD ENGINE SEEZED. POSSIBLY BUT ONLY 52,000 MILES.

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71.8%
ODI 10679564 · 16,928 mi

WHEN YOU CLIMB HILLS LIKE THE ONE ON INTERSTATE 20 OR A SMALL INCLINE IN OUR DRIVEWAY THE CAR WANT GO THE GAS IS MASHED TO THE FLOOR AND INSTEAD OF THE CAR SPEEDING UP IT SLOWS DOWN. DOING 80 I-20 START UP HILL SLOWS DOWN TO BELOW 60MPH. WHEN YOU TO START OUT OF THE DRIVE WAY OR FROM A STOP SIGN YOU JUST BARLEY MASH THE GAS THE CAR TAKES OFF LIKES ITS GOING TO THE FIRE. DRIVE THE CAR 2 1/2 MILES AND IT WILL USE 3/4 TANK OF GAS. BRAKES GRAB WHEN ROADS ARE NOT WET THEY ARE DRY AS THE DESERT. 01-28-2015 JT'S KIA, THE PLACE WE BO…

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64.9%
ODI 11166788 · 60,500 mi

WHEN I DID AN OIL CHANGE ON MY SPORTAGE I TURNED ON MY CAR AND IT STARTED MAKING A LOUD NOISE AND IT WAS SHAKING WITH ALOT OF TURBULENCE, IT WAS YANKING AND FORCING ITSELF IT FELT LIKE IT WAS GOING TO SHUT DOWN IT WAS A SCARY FEELING SINCE I WAS DRIVING IT AND ALL OF A SUDDEN IT WENT TO BEING DRIVEABLE UP TO 20 TO 15 MPH. I SAW THERE'S A RECALL ON THE HYUNDAI AND KIA, INCLUDED ARE THE 2013'2014 HYUNDAI SONATA AND SANTA FE, 2011'2014KIA SPORTAGE, 2011'2014 OPTIMA, AND 2012'2014 SORENTO. DURING MACHINING OF THE ENGINE CRANKSHAFT AND CRANKPINS, ME…

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74.8%
ODI 11043939

I HAVE REPORTED THIS TO KIA ON THE DEALERSHIP LEVEL TWICE AND THEIR CORPORATE OFFICES ONCE. I HAVE GAS THAT BUBBLES UP AND OUT OF THE GAS TANK. THE FIRST TIME IT HAPPENED I HAD THE CAR FOR ABOUT A WEEK. IT HAS BEEN OVER A YEAR AND I STILL HAVE THE PROBLEM. IT DOESN'T MATTER WHAT TIME OF THE DAY, OR SEASON, OR GAS STATION I USE. I HAVE TAKEN IT TO TWO DEALERS, BOTH KIA. THEY HAVE NOT FIXED THE PROBLEM AND DON'T SEEM TO THINK IT IS A SAFETY ISSUE. THE MOST RECENT EVENT WAS THIS PAST FRIDAY.

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96.9%
ODI 11035826 · 21,000 mi

I HAVE A 2016 KIA SPORTAGE WHEN I PULL OUT IN TRAFFIC IT HESITATES WHEN I PUSH THE GAS ITS LIKE WE HAVE NO GAS.IT DOESNT DO IT ALL THE TIME BUT WHEN IT DOES IT THAT WILL SCARE THE KRAP OUT OF YOU ESPECIALY WHEN ONCOMING TRAFFIC IS COMING AT YOU.YOU ASK WHEN IT HAPPENED WELL IT HAS HAPPENED NUMEROUS TIMES IF NOT FIXED THIS COULD RESULT IN A LAW SUIT

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215.2%
ODI 10910527 · 1,900 mi

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THE PLASTIC FUEL LINE AND CAUSED A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.

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116.7%
ODI 11129365 · 69 mi

I PICKED UP A BRAND NEW KIA SPORTAGE SX TURBO AWD WITH 34 MILES ON IT TODAY. IT WAS DRIVING KIND OF HESITANTLY, SEEMING LIKE IT WAS MISFIRING. ABOUT 30 MILES LATER, THE CHECK ENGINE LIGHT TURNED ON. I IMMEDIATELY CALLED KIA CUSTOMER SERVICE AS I HAVE AN ESTABLISHED RELATIONSHIP WITH THEM. THEY ADVISED TO TAKE IT TO THE NEAREST DEALERSHIP. I TOOK MY CAR TO SUMMIT PLACE KIA IN AUBURN HILLS WHERE THE INITIAL DIAGNOSIS BASED ON A CHECK ENGINE LIGHT READING WAS AN IMPROPER FUEL/AIR MIXTURE IN CYLINDER 2. I AM NOT SURE WHAT PROTOCOL WILL BE FOLLO…

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710.0%
ODI 11265476 · 3,999 mi

MY KIA SPORTAGE 2019 CAUGHT FIRE ON THE HIGHWAY IN NEW MARKET MD AT AROUND 10:30 AM 9/26/19. WE HAD PREVIOUSLY TAKEN THE CAR TO THE DEALERSHIP WHERE WE PURCHASED IT BACK IN 12/2019. IT HAD ONLY 3900+/- MILES ON IT. THE OIL, FILTER, TIRE ROTATION AND 27 POINT INSPECTION WAS DONE ON 9/19/19. AS I WAS IN THE LEFT LANE OF RTE 70 WB I NOTICED BLUE SMOKE COMING FROM THE BACK OF THE CAR. I PUT ON MY FLASHERS AND SIGNALED OVER TO THE RIGHT SHOULDER. I CALLED MY HUSBAND AND WAS QUITE HYSTERICAL BECAUSE NOW THE FRONT OF THE CAR WAS SMOKING A BROWNISH…

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74.3%
ODI 11476681

Since I took delivery of the Sportage on 1/18/20, there has been a fuel leak. On three occasions, I asked Kirby Kia to check it and they said there was no problem. I notice that they did not include on their paperwork my requests to inspect this problem. The gas fumes are so strong that if I'm idling or stopped in traffic, I have to close all my windows and set air to recirculate. I am a senior and need someone to step in and help with this issue. Thanks.

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23.8%
ODI 11743759

While driving southbound on Route 93 on 6/11/2026 during the morning commute, my 2021 Kia Sportage suddenly sputtered and lost the ability to accelerate. I was traveling about 65 mph in heavy traffic when the vehicle abruptly lost power without any warning lights or prior symptoms. As my speed dropped, I had to cross multiple lanes to reach the breakdown lane, creating a dangerous situation for me and surrounding drivers. The vehicle had to be towed to a repair shop, where I was informed that the high‑pressure fuel pump had failed and needed t…

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36.5%
ODI 11460241

Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.

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126.3%
ODI 11511112

The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and …

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34.2%
ODI 11605235

While in use, the vehicle engine shut off while making a turn. Several attempts to restart the engine were unsuccessful - engine would try to turn over and then stop. Vehicle was pushed off the road and roadside assistance was contacted and car tower to the dealership. Diagnosed as a Faulty Fuel Pump. <900 miles

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11.9%
ODI 11729096

Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and repair. The high pressure fuel pump was diagnosed again as bad and replaced as were all four fuel injectors after they were also determined to be leaki…

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414.3%
ODI 11708073

Shortly after purchase (9/20/25), I noticed that each trip showed much lower gas mileage than would be expected/reported via the vehicle sticker. Initially, these post-drive reports showed mileage around 17 mpg (city-equivalent). We noticed this quickly-- after the first few trips made. I calculated the mpg in early October & my calculations showed 16.7 mpg. Over the next few weeks, similar mpg was calculated/showing. I reported this finding to Kia St. Charles (point of purchase) early-to-mid October & was told to keep calculating mpg. I …

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Vehicle Speed Control
30.8%
ODI 11048085 · 69,000 mi

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE INADVERTENTLY ACCELERATED AT A RAPID SPEED. THE VEHICLE WAS TAKEN TO FOX KIA (4141 28TH ST SE, GRAND RAPIDS, MI 49512 [phone removed]), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

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41.0%
ODI 11060785 · 98,000 mi

ON SUNDAY DECEMBER 24, 2017 CHRISTMAS EVE WE WERE DRIVING ON 95 SOUTH RETURNING HOME WITH MY DAUGHTERS AND I WAS ON THE EXPRESS LANE AND ALL THE SUDDEN I HEARD A LOUD NOISE COMING FROM THE FRONT AND THE CAR STOP SPEEDING AND I WAS ABLE TO PULL OVER TO THE SIDE WHERE THE CAR JUST SHUT OFF, A ROADE RANGER CAME TO ASSIST US, HE CHECKED TO SEE IF IT WAS THE BATTERY BUT I JUST BOUGHT THE BATTERY THEN GAS/OIL NOTHING. WE ENDED UP HAVING THE CAR TOWED TO A MECHANIC IN HALLANDALE BEACH, WHERE THEY TOLD US IS AN ENGINE ISSUE. THIS IS VERY SIMILAR TO TH…

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43.3%
ODI 10596965 · 235 mi

SHORTLY AFTER I TOOK POSSESSION OF THIS VEHICLE, ON 3-15-14, I BEGAN TO NOTICE THE TRACTION CONTROL LIGHTS INTERMITTENTLY FLASHING ON THE DASH PANEL AND THE VEHICLE BEGAN PULLING TO THE RIGHT. THIS CONCERNED ME AS IT IS AN AWD, AND I WAS DRIVING ON DRY PAVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP AND SHARED MY CONCERNS, THEY COMPLETED AN ALIGNMENT, THEY DID REPORT SEEING THE LIGHTS FLASHING ON THE DASH BUT REPORTED THIS WAS "NORMAL" FOR THIS VEHICLE. IMMEDIATELY FOLLOWING MY PICKING THE VEHICLE UP FROM THE DEALERSHIP, IT STILL PULLED TO THE …

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53.4%
ODI 10836265 · 19,312 mi

WHILE ENTERING THE 290 FROM DOWNTOWN CHICAGO DRIVING AT A SPEED OF 50 MILES AN HOUR WE FELT A PULSE AND THEN AN AUDIBLE VOICE CAME OVER OUR RADIO WITH A DISPLAY ILLUMINATING AS WELL STATING THAT THERE WAS A "POSSIBLE CONDITION WITH OUR ENGINE CONTROL SYSTEM DETECTED AND THAT WE SHOULD SCHEDULE A FULL SYSTEM CHECK WITH THE KIA DEALERSHIP." THIS WAS FOLLOWED BY THE ENGINE LIGHT COMING ON AND THE INABILITY TO ACCELERATE AT ALL. WITH THE LOCATION OF THE INCIDENT THERE WAS AN EXTREME DANGER OF COLLISION AS THERE WAS NO WAY TO SAFELY AND EFFECTIVELY …

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75.3%
ODI 10850519 · 1,000 mi

TAKATA RECALL WHEN PULLING OUT INTO TRAFFIC THE GAS PETAL SOMETIMES DOESN'T WORK. THIS IS A VERY UNSAFE CONDITION, BECAUSE OF ON COMING TRAFFIC.

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184.5%
ODI 10947421 · 12,000 mi

I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.

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84.9%
ODI 11142144

TL* THE CONTACT OWNS A 2018 KIA SPORTAGE. WHEN THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP OR LOW SPEEDS, THE VEHICLE FAILED TO ACCELERATE IN A TIMELY MANNER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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22.9%
ODI 11299809 · 2,000 mi

TL* THE CONTACT OWNS A 2019 KIA SPORTAGE. WHILE AT A STOP/STOP SIGN ON SEVERAL OCCASIONS, THE VEHICLE SPUTTERED. THE ACCELERATOR PEDAL WAS DEPRESSED IN THE ATTEMPT TO REGAIN SPEED BUT FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVENSON KIA OF JACKSONVILLE (500 W FAIRWAY RD, JACKSONVILLE, NC 28546 ( [phone removed]) BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.

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53.1%
ODI 11404541 · 7,400 mi

AS I WAS PULLING INTO A PARKING SPOT THE CAR SUDDENLY ACCELERATED WITH GREAT SPEED AND LUNGED THE CAR FORWARD INTO A CEMENT WALL. I WAS IN A PARKING GARAGE AND GOING VERY SLOW WHEN IT DARTED FORWARD. IT DAMAGED THE FRONT NUMBER AND THE ELECTRONIC SENSORS

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11.9%
ODI 11758286

See attached document for complaint.

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12.2%
ODI 11517522 · 60,000 mi

Was traveling northbound on I5 between Lacey and Dupont, Washington. Vehicle was in cruise at 65, then it suddenly went into limp mode. I was in the furthest right lane possible on the highway, and RPMs drastically dropped to below 1,000. I was able to get the vehicle pulled over to the right shoulder safely while the vehicle dropped to approximately 10mph on the freeway. The vehicle died as soon it was placed in park. When attempting to turn the vehicle on, all engine light warnings displayed (this was not present when the vehicle went into li…

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105.2%
ODI 11502359 · 50 mi

The contact owns a 2023 Kia Sportage. The contact stated after his wife stopped at a traffic light, the vehicle accelerated independently and caused to crash the vehicle ahead of them. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failu…

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45.6%
ODI 11705254

A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you are driving with cruise control on and it does it the cruise control shuts off then comes back on after it has done the system check again. This is ext…

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59.6%
ODI 11675424

The fail that the Kia sportage 2025 had is that every time when accelerating the car would bounce back in a violent way. Safety was at risk on busy roads since car was not able to accelerate and instead bounced back making it more dangerous for the car behind. No problem has been confirmed. The car has not been inspected yet. The car seemed as normal without check engine lights or any manual transmission gear activated. Car was on drive and there was no alert or fail shown on screens

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27.1%
ODI 11753359

While adaptive cruise was engaged, the vehicle read Alabama highway 80 west state road sign and incorrectly interpreted the sign for a speed limit sign which is 55 MPH.The vehicle displayed a “80 MPH” speed limit sign on the instrument cluster and then began to accelerate. When I took it to the dealer for repair, the “turned off safety feature”.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System5,000–48,000 mi23,000 mi5
ODI 11588033 · 3,414 mi

The contact owns a 2023 Kia Sportage. The contact stated while driving approximately 35 MPH, the Forward Collision Avoidance, Lane Assist, seat belt, and several other warning lights illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure was intermittent but had reoccurred. Additionally, the contact stated that he was unable to start the vehicle and had contacted the manufacturer who advised the contact …

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ODI 11650570 · 5,000 mi

The contact owns a 2023 Kia Sportage. The contact state while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. Additionally, the vehicle stalled and lost motive power. The vehicle was started and driven to the shoulder of the road. The vehicle was started, and the vehicle was driven to the residence. The contact stated that the failure occurred while the contact was driving on a major four-lane highway. The vehicle was taken t…

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ODI 11665129 · 68,585 mi

The contact owns a 2023 Kia Sportage. The contact stated while driving 70 MPH, the instrument panel failed to display pertinent information. The contact stated that a dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The vehicle was taken to the dealer but was not diagnosed. However, the contact was informed that the vehicle could not be repaired unless the VIN was under recall. The vehicle was not repaired. The contact related the failure to NHTSA C…

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Engine15,500–61,500 mi47,000 mi7
ODI 11516663 · 8,000 mi

Engine lost compression with around 8K miles on it.

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ODI 11523213 · 3,500 mi

Engine oil has gotten very low to the point of the low oil light alert shows on dashboard. This incident has occurred 3 times since we’ve bought the vehicle new in October of 2022. The vehicle has 3,500 miles on it.

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ODI 11531542 · 75,000 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at an undisclosed speed, when she depressed the accelerator pedal, the vehicle did not accelerate as required, and she was rear-ended, causing her vehicle to rear-end the vehicle in front. The vehicle was towed to the repair facility; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that after research she discovered there was a recall and she had not received the recall notification, NHTSA Campaign Number: 23V4…

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Service BrakesToo few reports for a range5,725 mi2 (sparse)
ODI 11540084 · 11,000 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at 15 MPH, attempting to merge onto the roadway, and depressing the brake pedal, the vehicle failed to decelerate. As a result, the vehicle crashed into semi-truck on the driver's side. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The driver was transported to an area hospital and treated for whiplash and back pain. The vehicle was taken to an independent mechanic, who did not diagnose the failur…

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ODI 11543768 · 450 mi

The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures wa…

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Power TrainToo few reports for a range21,638 mi2 (sparse)
ODI 11524440 · 15,500 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 MPH, without warning. The …

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ODI 11689881 · 27,776 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. There was no warning light illuminated. The vehicle was pulled over to the side of the road and restarted. However, the failure reoccurred on five separate occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,776.

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Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range15,500 mi1 (sparse)
ODI 11524440 · 15,500 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 MPH, without warning. The …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

7 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-112None
ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11627855

On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto Cox Rd in Evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, ABS, lane departure, seat belts, Auto Hold, and other symbols not understoo…

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2024-123None
ODI 11628718

The infotainment screen remained blank while in reverse. I wasn’t able to detect pedestrians or objects while backing up. After driving less than a mile, the infotainment screen started to work. After stopping at a stop sign, an “air flap warning” light appeared, then the vehicle stalled shutting completely off while in drive. It cranked after the 3rd attempt. We returned home and parked. Around thirty minutes later, the car would not start and my brother had to boost the vehicle, but we decided not to drive it. The vehicle stalled last week w…

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ODI 11628990

After starting the vehicle, backup camera and infotainment screen would not work. Car shut off and would not restart with “check system” message. Vehicle had to be towed.

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ODI 11630625

which disables the backup camera, Tge The entire infotainment screen is blank, therefore, I am unable to view objects on camera in reverse. This has been an ongoing issue since purchasing the vehicle. Last week, Kia's service department said the blank screen was due to a dead battery which was replaced, but the issue persists. This is a safety concern that needs to be taken seriously and investigated properly besides blaming it on the battery or test driving the vehicle for a couple of minutes and stating they’re unable to duplicate the problem…

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2025-010None

No examples available for this selection.

2025-021None
ODI 11645514

While driving on a highway at approximately 5:00 p.m., a loud explosion occurred. My husband said it sounded like we were shot. Once we pulled over, we discovered the panoramic sunroof had exploded. We immediately pulled off on the nearest exit and drove the car right back to the dealer. While my husband drove the car, I researched sunroof explosions and found several complaints of other Kia cars with panoramic sunroofs that had exploded. Upon arrival at the dealership, the service department was closed, but we were able to bring the car i…

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2025-035None
ODI 11646989

Multiple times I have reported all of my cluster lights come on randomly while driving. They are distracting and it's difficult to tell if the systems are actually working. The dealership claims it's a rear sensor however they refuse to fix it due to my car appears to have been hit. There's no damage to my vehicle any where. Now I have to wait for the lights to come on again before I can take it to another dealership and have it reassessed.

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ODI 11648541

I had my 2023 Kia Sportage in the Kia shop in McKinney, Tx about 3 weeks ago for an electrical issue. ALL of my lights on my dash were on. They INSISTED my battery was bad, so they made me buy a battery. (My car isn’t even 3 years old). So, once the new battery was installed, the technician stated all was good, that it was just a bad battery, that was why all the lights on my dash were there. When I started my car this morning, what do you know! All of the warning lights were on my dash AGAIN. They did nothing to fix the issue. There were uns…

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ODI 11650570 · 5,000 mi

The contact owns a 2023 Kia Sportage. The contact state while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. Additionally, the vehicle stalled and lost motive power. The vehicle was started and driven to the shoulder of the road. The vehicle was started, and the vehicle was driven to the residence. The contact stated that the failure occurred while the contact was driving on a major four-lane highway. The vehicle was taken t…

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2025-042None
ODI 11653264

The infotainment screen continues to blank out. The backup camera, media, navigation, or radio won’t work when the infotainment system is blank.

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ODI 11653999

On 3/9/25, the infotainment panel and media system blanked out. After pulling the vehicle over, the infotainment panel cluster buffered after restarting.

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2025-052None
ODI 11660074

My car is a 2023 Kia Sportage with 38,000 miles on it. I was informed upon getting my brake pads changed that my master cylinder for my brakes were not working, which is extremely dangerous and should not have happened until the car had at least 100,000 miles if ever. Not only did I have to pay out-of-pocket because Kia refused to get me in for a month so I had to go to a private repair shop to get this taken care of even though I was under warranty. This extremely concerning.

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ODI 11661120 · 47,000 mi

The contact owns a 2023 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to immediately start. The contact stated that the vehicle started after several attempts. The contact stated the failure had occurred several times. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired by an …

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2025-066None
ODI 11665129 · 68,585 mi

The contact owns a 2023 Kia Sportage. The contact stated while driving 70 MPH, the instrument panel failed to display pertinent information. The contact stated that a dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The vehicle was taken to the dealer but was not diagnosed. However, the contact was informed that the vehicle could not be repaired unless the VIN was under recall. The vehicle was not repaired. The contact related the failure to NHTSA C…

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ODI 11666269 · 23,000 mi

The contact owns a 2023 Kia Sportage. The contact stated while driving approximately 35 MPH, the instrument cluster went black, and the vehicle stalled. The contact stated that before being able to pull over, the vehicle restarted. The contact stated that the vehicle was taken to a local dealer who diagnosed the vehicle and replaced the instrument cluster and wiring harness. The vehicle was repaired; however, the contact stated that the vehicle started stalling while stopped for traffic lights. The contact stated that when the vehicle stalled, …

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ODI 11667074

I was driving on the highway and encountered a slick spot. The lane keeping assist and braking caused the car to veer to left to try to stay in the lane, which in turn caused the car to spin around twice. The car need to turn in the direction of the spin which was not possible because the lane assist was controlling the steering wheel.

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2025-071None
ODI 11670932 · 15,000 mi

The contact owned a 2023 Kia Sportage. The contact stated that while driving 60 MPH, the vehicle hydroplaned all 3 lanes on the highway. The vehicle hit a retaining wall, the vehicle bounced back, spun around, and faced oncoming traffic head-on. An oversized trailer crashed into the contact's vehicle head-on and pushed the vehicle into the middle lane, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. Unknown if any warning lights were illuminated. However, the vehicle's system contacted 911. A police report wa…

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2025-083None
ODI 11680283

Purchased a CPO Sportage XPro April 2025. As I am unfamiliar with the mechanisms of Kia, unbeknownst to me, my engine revved the first week of purchase. Since this incident, the engine has revved while braking on [XXX] while driving down a city street. The next incident occurred on [XXX] , while exiting the highway and coming to a stop. My passenger, who happens to be a mechanical engineer asked if bumped the gears for the engine to revv as it did, which I did not. The fourth occurrence was [XXX], while driving city streets and coming to a stop…

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ODI 11681575

Fixed glass panel between the windshield and sunroof spontaneously shattered. There was no impact, debris, or outside force involved. The break occurred with a perfectly straight fracture line, which is characteristic of a manufacture defect stress-related failure rather than an external object strike.

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ODI 11681971

The dash screen went blank. You could not see the speedometer, fuel guage, etc. This has happened twice and is intermittent.

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2025-096None
ODI 11684282

The engine light has turned on, I have taken it to different shops and they can’t find the issue

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ODI 11684893

Driving at a speed of 45 mph the sunroof spontaneously exploded. No other cars to kick rocks in the indicate vicinity. No passing traffic. We heard a very loud boom and the sound of shattering and skittering glass. Sunroof and sunroof cover were closed. All windows were closed. Pulled to the side of the road, called husband, called Kia to start warranty claim. Our safety was called into jeopardy as we had to drive over 150 miles to the Kia service center, not knowing if any glass would work itself through or of the sunroof shade would handle th…

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ODI 11684974

There are several spots on the front grill, around lights, bumper and other front end pieces that have bubbling, flaking, peeling chrome and paint. There are at least 20 paint chips all the way to the fenders in the front. This vehicle does not travel on gravel roads.

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2025-104None
ODI 11691659

Defective fuel injectors on my 2023 Kia Sportage I purchased 6 months ago

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ODI 11692138

The car dies after parking for less than an hour, I have to press the battery reset button every time I get into it which also sets the alarm off probably annoying all my neighbors. There’s no accessories plugged in. The dealer is charging me $270 dollars to do a BMS update but I have seen recalls for this online that say it should be covered for free.

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ODI 11694172 · 29,000 mi

The contact owns a 2023 Kia Sportage. The contact stated that the passenger’s side roof molding was missing from the vehicle. The contact had taken the vehicle to a local dealer where it was determined that the roof molding needed to be replaced; however, he had to pay for the repair out-of-pocket. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V025000 (Structure); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileag…

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2025-112None
ODI 11700174

Initially in May 25, my Sportage started accelerating on its own, unprompted, up to 4500 RPMs many times and also hesitated. In 6/25 the info screen, (whole dash) went black 4-5 x’s for about 3minutes while driving 60 mph on bypass. Beginning of July, Siri didn’t work and said it was inaccessible, and also the navigation said it was not updated however, when I pulled into the dealer, all of a sudden it worked? On 7/23 I was turning into apt complex and had no brakes! I had slowed to about 20mph, car behind me, and couldn’t make that turn so I c…

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ODI 11701844

My 2023 Kia Sportage AWD has several ongoing safety issues that have been happening for over a year. The car stalls or hesitates at low speeds and during acceleration. I hear grinding or whining noises from the front end and drivetrain. My brakes wore out very early and still feel inconsistent, and the automatic braking acts unpredictable. The AWD system sometimes feels unstable when I try to accelerate. The tire pressure warning light comes on often even when the tires are fine. These issues happen randomly and make the car feel unsafe to driv…

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2025-125None
ODI 11702679 · 71,000 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 70 MPH, the vehicle unexpectedly decelerated and failed to properly accelerate before the vehicle stalled. The vehicle was later towed to the local dealer, who determined that the fuel injector was faulty and needed to be replaced. The vehicle was repaired. Additionally, while at the dealer, the vehicle was repaired under NHTSA Campaign Number: 23V531000 (POWER TRAIN), but later while driving, the message "Low Engine Oil" was displayed. The cause of the fa…

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ODI 11703489

Three occurrences where electrical system glitched. 1st- driving vehicle and dashboard warnings all lit up. Pulled over and ran system check. System fault indicated do not drive and all vehicle alerts where red. Shut car off allowed time for system reset and it started right back up with no system warnings, no dash warnings on. Drove perfectly fine. Two weeks later went to start car and car began to flash dash lights, head lights and overhead lights while car made clicking sound. Would not start. Required a jump. Took into shop had battery an…

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ODI 11704461

Check Hybrid System warning keeps coming on. Dealer can't find a problem.

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2026-017None
ODI 11709113

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as i…

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ODI 11710506

The dealership repaired the vehicle free of charge however, nhtsa has not confirmed the repair for recall SC292. The vehicle got repaired on January 3rd, 2026. The recall information is uploaded to reference. Manufacturer reports recall has been completed/closed as of 01/03/2026

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ODI 11710944

I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked outside the Service Department, pushing them into other vehicles in the parking area. I put the car into drive to pull away from the cars I impacted an…

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2026-023None
ODI 11715865

My dash and infotainment system shuts down and restarts as I'm driving. It's only happened twice so far 4 days apart. There's no error code and my diagnostics check out fine.

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ODI 11715969

My instrament cluster is blank and will.not turn back on. So called recal never fixed it.

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ODI 11716812

12 V battery fails everyday and needed to press the 12 V boost button. Sometimes alarm turns on middle of the night.

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2026-036None
ODI 11721255

On Feb 1, 2026, while driving my panoramic ceiling on my 2023 Sportage just imploded . It sounded like a bomb or a gun was shot. The dealer didn't want to take ownership of the accident and had to file a claim through my insurance. There is more than 2000 cases of this just in 2025 alone. They stated something must of hit it. There was no one on the road that morning and it was right in the middle. I park in my garage at home and at my work location. Not 1 crack or any type of damage was done prior to this incident.

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ODI 11721553

While actively parking, my car accelerated and slammed into a wall an arm's length away. The collision was impactful enough to cause my seatbelt to engage and slam into my sternum. While attempting to turn off the car, the computer system glitched, engaging all three different drive modes (N, R, D). The breaking command I gave the vehicle was ignored, and the vehicle accelerated into the parking garage wall. No front collision assist or safety feature engaged. The vehicle is currently at a repair shop with the damage cost totalling $17K. The…

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ODI 11725114

The instrument cluster software on this 2023 Sportage Hybrid EX AWD was never updated prior to sale. Software version USA.S5W_M.V[phone removed]04 (dated May 2022) was confirmed via the vehicle system information screen on March 17, 2026. A Kia Consumer Affairs supervisor confirmed on a recorded call the same date that this version predates recall SC270 by approximately one year, and that the vehicle is missing all software updates from fall 2022 through 2024. The supervisor further confirmed the OTA system cannot bridge this gap and dealer int…

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2026-046None
ODI 11729781

When driving the cluster screen goes black and remains black until like 24hours later when buttons on the screens reappear. When it happens the odometer reading, speed reading does not appear. This issue started happening when I passed 40000 miles on the vechile

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ODI 11729982

I purchased this car from a dealership. After getting home, I realized the rear safety head restraints were missing. After multiple attempts to contact and ask for this to be fixed, I don't get returned calls and have not received the replacement head restraints. I was NOT notified at the time of purchase these were missing. I will not let passengers sit in my rear seat without these safety headrests.

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ODI 11730818

I was driving and heard a loud pop like a gunshot and then the sound of glass breaking. When I inspected, the sunroof had just shattered for no reason. All the edges of the sunroof have a shatter line along them with no damage in the middle of the glass

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2026-054None
ODI 11737789 · 58,901 mi

The contact’s daughter owns a 2023 Kia Sportage. While the owner was reversing from the driveway, the driver’s side wheel collapsed outside of the wheel well at a 90-degree angle. While inspecting the failure, the contact became aware that a bolt for the upper knuckle was missing from the strut bar used to connect the control arm to the wheel bearing, causing the wheel to collapse outwards. There was rust where the bolt was missing. The vehicle was towed to a dealer, and the missing bolt was confirmed; however, a cause for the failure was not p…

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ODI 11739573

I have a 2023 Kia Sportage I purchased and I was driving one day and my entire cars power shut off & so did the engine while I was driving on the highway going 70mph + and when I’m driving on the regular roads as well I’ve almost gotten into an accident over this issue already once when I went to go take it into Jeffery Kia in Roseville Michigan and asked for it to be looked at i was immediately dismissed and they would not look at my car at all so then I called summit place Kia in Clinton Township where I told them what was happening I then ha…

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ODI 11740567

I had gotten my windshield replaced by safelite last year. On a cold day while driving to work, I went to adjust my rearview mirror and the rearview mirror came off from the windshield. It completely detached. I was adjusting it as I would any other time I adjusted the rear view mirror. This obviously left me in a lurch because I had to go to work. So I drove without a rear view mirror until I could get a replacement after the work day. This is obviously a dangerous situation to be in. I reached out to safelite because they have a lifetime wa…

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2026-065None
ODI 11743585 · 48,000 mi

The contact owns a 2023 Kia Sportage. The contact stated that upon coming to a stop at a stop sign, the vehicle stalled. The accelerator pedal was depressed, but the vehicle failed to respond, and the infotainment screen was turned off. The contact stated that the vehicle became operable after approximately two minutes. The contact stated the failure was recurrent. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

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ODI 11744137

I have had repeated failure/wear of my rotors on my 2023 Kia Sportage X-Pro Prestige, starting at about 12k miles and recurring roughly every 3 months from there. I have had multiple dealers look at it and they keep blaming me for the problem. I am not a rough driver, I drive mostly freeway, do not brake constantly or hard unless absolutely needed, etc. The symptoms are that typical vibrating of the car when stopping and the brakes have been squeaking terribly since the first replacement, they have never not squeaked even though I asked them to…

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ODI 11746500

Seat warmer started to catch on fire

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2026-072None
ODI 11752097

The roof strip above the driver side of the car is no longer attached and flew off somewhere. Unknown of the date it may have happened.

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ODI 11753463

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The…

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2026-081None
ODI 11756745

Main 12V electrical system failed completely. The engine stalled, the entire dashboard blacked out, and all auxiliary safety power was lost. The vehicle is currently located at Parkway Family Kia and is fully available for inspection. At rush hour freeway speeds, the engine stalled and total electrical failure occurred. Navigating across active lanes without engine power or power steering was extremely difficult. The total blackout killed my hazard lights, preventing me from warning other high-speed drivers. The dead car blocked an active lane …

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2026-095None
ODI 11761797

I own a 2023 Kia Sportage Pro While driving to work, I heard an explosive sound that sounded like a gunshot on the top of my vehicle. I pulled over to see that my sunroof had exploded. I checked for any objects that may have hit it, and the only thing that was in the top of the roof was glass. Thankfully, my cover was closed on my sunroof for a glass would have been all over causing possible injury.

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ODI 11761992

My child is [XXX] old, and as he has grown, I have noticed significant problems with the way he is positioned and supported in this car seat. He frequently sits too far forward and does not appear to have adequate support to keep his head and body in a safe, comfortable position.There have been multiple occasions during car rides when my child has choked or struggled because he is positioned so far forward. The design of the base does not seem to allow him to lean back sufficiently, which causes him to slump forward rather than remain properly …

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ODI 11763798

My daughter’s 2023 Kia Sportage SX Prestige has an instrument cluster that intermittently goes completely black while the vehicle is being driven. When this occurs, the driver cannot see the speedometer, warning indicators, or other critical vehicle information. Ferguson Kia inspected the vehicle and documented that the “cluster side of screen [is] INOP.” The technician reset the screen, performed variant coding, verified systems were up to date, removed and inspected the head unit/connectors, verified pin tension and fuses, and found no DTC c…

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2026-10 (partial)1None
ODI 11768224

The rear cargo window spontaneously shattered while car was parked. The car was taken for repair to Auto Glass Systems in Springfield Illinois. They do all the repairs for the Kia dealership locally. Upon inspection, they reported that the glass had no point of impact and was caused by an internal defect which was confirmed by the shatter pattern. They said they have had numerous repairs for the same spontaneous, shattering in Kia Sportage windows and suggested that we file a report.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2140 reports

2022: 26 complaints · 2023: 140 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202291926
202368101140
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20224204
2023170021

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherElectrical SystemEngineService BrakesForward Collision Avoidance: WarningsPower TrainForward Collision Avoidance: Automatic Emergency BrakingFuel/Propulsion System
Unknown Or Other—
6
ODI 11493262

This vehicle is equipped with an extended dual-screen display. Purchased in June 2023, two weeks after purchase, the right half of the display screen keeps on and off. This can be very distracting while driving, especially at night. The KIA car dealership "BUICK GMC KIA GREENBRIER" has been informed of the defect and has performed a diagnostic. They stated the entire assembly will have to be replaced.

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ODI 11571802

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

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ODI 11587280

On May 4, 2024, a message appeared on the screen “Contacts Download Unsuccessful” while trying to make a call. The Bluetooth would not connect and I wasn’t able to make hands free calls. On May 5, 2024, the screen blanked out for several minutes while driving. This isn’t the first time this has happened.

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6
ODI 11531331

The vehicle has lost acceleration twice and one of those times, it was a hazard to other drivers and put my safety at risk because it loss power in the passing lane on a major highway. The car shut off and I had to restart it about 8 times to get it over to the side of the road. Each time there was white and black smoke, the car would shake and just shut off. The car has been in the shop once before and they think it was a cylinder misfire and they said they fixed it. This is the second time it is in there. The car is still under warranty. Othe…

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ODI 11541922

Engine Stalling Multiple Times while in Drive. After vehicle stalls, Engine Shuts off, multiple lights start flashing and beeping and Message States- 'Engine Off! Shift to P or N then start engine.' Engine will reengage after following display instructions. This creates a safety risk to driver and others behind driver when error occurs. 2 weeks prior to first failure, Engine light appeared, but was not flashing. Kia informed, but could not schedule for service for 14 days. Dates of Occurrence: 5/17/2023 ( 2 times), 7/28/2023 ( 3 times), 8/2…

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ODI 11605994

There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with Kia Service Rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or even make a sound although the air conditioner and radio would work. I had to get the vehicle jumped off to drive it to the service department. After the Service Rep checked the battery, they couldn’t find anything wrong and stated the battery was o.k…

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4
ODI 11521104

My warning light & description for check AWD/4WD started coming on after the first road trip. It then came on everytime I drove the vehicle. Now the dealership service department is dealing with the main KIA maintenance to determine why the light comes on every time the vehicle is driven, even half a mile.

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ODI 11532584

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issue…

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ODI 11536369

We have called 3 dealerships Kia that is and our recall for the brakes is about 3 months or so old. We were told that they will not look at any cars for this because parts are not available but other cars like ours are thin in also how can a recall happen when there is no parts isn't that a must when a recall is this dangerous they will not even schedule appointments and this has been 3.5 months. And now I read that an oil pump recall may affect ours and we cannot park in a garage due to it may burn the house down, This one has not been confirm…

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4
ODI 11496619

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.

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ODI 11627855

On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto Cox Rd in Evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, ABS, lane departure, seat belts, Auto Hold, and other symbols not understoo…

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ODI 11650889

My vehicle is currently being held at a Kia Dealership in Woodstock, GA to attempt to find the problem with my car. The lateral G sensor code as well as a few others were found in diagnostic testing. They attempted to fix it with replacing the air bag module but it did not remove the problem. My problem is this: Four of my ADAS lights have come on several times over the last few months at random, but all at the same time. It turns off every single safety feature of my vehicle. One time I was driving and my ABS light came on and off quickly as i…

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1
ODI 11532584

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issue…

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1
ODI 11496619

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.

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1
ODI 11709113

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as i…

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Electrical System
6
ODI 11493262

This vehicle is equipped with an extended dual-screen display. Purchased in June 2023, two weeks after purchase, the right half of the display screen keeps on and off. This can be very distracting while driving, especially at night. The KIA car dealership "BUICK GMC KIA GREENBRIER" has been informed of the defect and has performed a diagnostic. They stated the entire assembly will have to be replaced.

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ODI 11571802

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

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ODI 11587280

On May 4, 2024, a message appeared on the screen “Contacts Download Unsuccessful” while trying to make a call. The Bluetooth would not connect and I wasn’t able to make hands free calls. On May 5, 2024, the screen blanked out for several minutes while driving. This isn’t the first time this has happened.

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—
13
ODI 11483904

One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours.

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ODI 11523054

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

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ODI 11554571

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go …

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3
ODI 11588854

On 05/13/24, the infotainment screen blanked out and the brake lights warning indicator appeared twice on the instrument panel while driving. This happened on two separate occasions.

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ODI 11622208

Dear NHTSA Defects and Recall Team, My name is [XXX] , and I am writing this email along with my wife, [XXX] , to report a serious safety issue with our 2023 Kia Sportage. I am writing to bring a serious, ongoing vehicle safety issue involving a Kia Sportage to your attention. My family and I are facing repeated, hazardous malfunctions with our vehicle that have led us to fear for our lives, as well as the safety of others on the road. Since mid-September, our 2023 Kia Sportage has experienced sudden, unanticipated shut-offs both while parke…

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ODI 11700174

Initially in May 25, my Sportage started accelerating on its own, unprompted, up to 4500 RPMs many times and also hesitated. In 6/25 the info screen, (whole dash) went black 4-5 x’s for about 3minutes while driving 60 mph on bypass. Beginning of July, Siri didn’t work and said it was inaccessible, and also the navigation said it was not updated however, when I pulled into the dealer, all of a sudden it worked? On 7/23 I was turning into apt complex and had no brakes! I had slowed to about 20mph, car behind me, and couldn’t make that turn so I c…

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5
ODI 11517275

Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Ha…

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ODI 11521529

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has hap…

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ODI 11646989

Multiple times I have reported all of my cluster lights come on randomly while driving. They are distracting and it's difficult to tell if the systems are actually working. The dealership claims it's a rear sensor however they refuse to fix it due to my car appears to have been hit. There's no damage to my vehicle any where. Now I have to wait for the lights to come on again before I can take it to another dealership and have it reassessed.

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3
ODI 11708121

Frequently while driving my 2023 Kia shortage Hybrid will accelerate on its own. This happens randomly while driving straight as well as making turns. My suv also has a vary hard time driving uphill. If im driving at 25 mph when approaching the hill, my car then gradually drops down to 10-15 mph.This is extremely scary especially when driving with my children in the car. I haven’t owned the vehicle for a year and don’t know why it’s performing this way.

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ODI 11711230

Incident Date: [XXX] Vehicle: 2023 Kia Sportage Component(s): Power Train (Automatic Transmission Shifter), Electrical System (Instrument Cluster/Display), Back Over Prevention (Rearview Camera) Description of Incident: On [XXX], while performing a low-speed maneuver in Pittsburgh, PA, the vehicle experienced a catastrophic Shift-by-Wire (SBW) logic failure resulting in a collision. After shifting the rotary gear selector from Reverse to Drive, the transmission failed to engage the selected gear and remained in Reverse without any auditory or …

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ODI 11753463

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The…

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3
ODI 11517275

Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Ha…

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ODI 11521529

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has hap…

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ODI 11710944

I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked outside the Service Department, pushing them into other vehicles in the parking area. I put the car into drive to pull away from the cars I impacted an…

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1
ODI 11523054

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

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Engine
6
ODI 11531331

The vehicle has lost acceleration twice and one of those times, it was a hazard to other drivers and put my safety at risk because it loss power in the passing lane on a major highway. The car shut off and I had to restart it about 8 times to get it over to the side of the road. Each time there was white and black smoke, the car would shake and just shut off. The car has been in the shop once before and they think it was a cylinder misfire and they said they fixed it. This is the second time it is in there. The car is still under warranty. Othe…

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ODI 11541922

Engine Stalling Multiple Times while in Drive. After vehicle stalls, Engine Shuts off, multiple lights start flashing and beeping and Message States- 'Engine Off! Shift to P or N then start engine.' Engine will reengage after following display instructions. This creates a safety risk to driver and others behind driver when error occurs. 2 weeks prior to first failure, Engine light appeared, but was not flashing. Kia informed, but could not schedule for service for 14 days. Dates of Occurrence: 5/17/2023 ( 2 times), 7/28/2023 ( 3 times), 8/2…

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ODI 11605994

There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with Kia Service Rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or even make a sound although the air conditioner and radio would work. I had to get the vehicle jumped off to drive it to the service department. After the Service Rep checked the battery, they couldn’t find anything wrong and stated the battery was o.k…

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13
ODI 11483904

One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours.

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ODI 11523054

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

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ODI 11554571

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go …

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—
6
ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

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1
ODI 11627855

On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto Cox Rd in Evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, ABS, lane departure, seat belts, Auto Hold, and other symbols not understoo…

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6
ODI 11528071

Vin number is [XXX], 2023 Kia Sportage x-line got engine stop suddenly on the load. The date was 6/21/2023 9:30am. After driving 1 miles. The pictures was in the parking lot when I turn the engine, also I got recall service yesterday 6/20/2023 9am-12pm INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

Look up ODI 11667091 at NHTSA ↗

1
ODI 11710944

I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked outside the Service Department, pushing them into other vehicles in the parking area. I put the car into drive to pull away from the cars I impacted an…

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3
ODI 11523054

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

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ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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ODI 11585412

I had my vehicle take to Coughlin Kia in Dublin Ohio on [XXX] and got my vehicle back on [XXX]. The service center at Coughlin claimed I had bad gas, they took it upon themselves to approve services I did not approve of. When I got my vehicle back on [XXX] I found wires under my hood and caps left under my hood as well. Then on 4/26/24 my vehicle started having problems, my vehicle would have the RPMS jumping from 500 to 1,000 while sitting in park and driving. Not once did I ever mess with my vehicle under the hood. I notice this problem getti…

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Service Brakes
4
ODI 11521104

My warning light & description for check AWD/4WD started coming on after the first road trip. It then came on everytime I drove the vehicle. Now the dealership service department is dealing with the main KIA maintenance to determine why the light comes on every time the vehicle is driven, even half a mile.

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ODI 11532584

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issue…

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ODI 11536369

We have called 3 dealerships Kia that is and our recall for the brakes is about 3 months or so old. We were told that they will not look at any cars for this because parts are not available but other cars like ours are thin in also how can a recall happen when there is no parts isn't that a must when a recall is this dangerous they will not even schedule appointments and this has been 3.5 months. And now I read that an oil pump recall may affect ours and we cannot park in a garage due to it may burn the house down, This one has not been confirm…

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3
ODI 11588854

On 05/13/24, the infotainment screen blanked out and the brake lights warning indicator appeared twice on the instrument panel while driving. This happened on two separate occasions.

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ODI 11622208

Dear NHTSA Defects and Recall Team, My name is [XXX] , and I am writing this email along with my wife, [XXX] , to report a serious safety issue with our 2023 Kia Sportage. I am writing to bring a serious, ongoing vehicle safety issue involving a Kia Sportage to your attention. My family and I are facing repeated, hazardous malfunctions with our vehicle that have led us to fear for our lives, as well as the safety of others on the road. Since mid-September, our 2023 Kia Sportage has experienced sudden, unanticipated shut-offs both while parke…

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ODI 11700174

Initially in May 25, my Sportage started accelerating on its own, unprompted, up to 4500 RPMs many times and also hesitated. In 6/25 the info screen, (whole dash) went black 4-5 x’s for about 3minutes while driving 60 mph on bypass. Beginning of July, Siri didn’t work and said it was inaccessible, and also the navigation said it was not updated however, when I pulled into the dealer, all of a sudden it worked? On 7/23 I was turning into apt complex and had no brakes! I had slowed to about 20mph, car behind me, and couldn’t make that turn so I c…

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6
ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

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—
2
ODI 11546480

My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.

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ODI 11740925

This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.

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4
ODI 11532584

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issue…

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ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

Look up ODI 11667091 at NHTSA ↗

2
ODI 11546480

My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.

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ODI 11740925

This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.

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2
ODI 11525243

On the morning of May 16 2023 while making a turn at 17 th Avenue and Bayshore Drive my car continued to accelerate in spite of me trying to brake. I was projected into a stone wall and knew I was going to crash . I crashed into the wall,all my airbags were deployed and the car smelled like smoke. My accelerator got stuck and was sideways .I was unable to get out of the car from inside but a Good Samaritan had opened the door from the outside and I crawled under the airbags and got out . The car did not go on fire but was still on when I was ab…

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ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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Forward Collision Avoidance: Warnings
4
ODI 11496619

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.

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ODI 11627855

On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto Cox Rd in Evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, ABS, lane departure, seat belts, Auto Hold, and other symbols not understoo…

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ODI 11650889

My vehicle is currently being held at a Kia Dealership in Woodstock, GA to attempt to find the problem with my car. The lateral G sensor code as well as a few others were found in diagnostic testing. They attempted to fix it with replacing the air bag module but it did not remove the problem. My problem is this: Four of my ADAS lights have come on several times over the last few months at random, but all at the same time. It turns off every single safety feature of my vehicle. One time I was driving and my ABS light came on and off quickly as i…

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5
ODI 11517275

Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Ha…

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ODI 11521529

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has hap…

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ODI 11646989

Multiple times I have reported all of my cluster lights come on randomly while driving. They are distracting and it's difficult to tell if the systems are actually working. The dealership claims it's a rear sensor however they refuse to fix it due to my car appears to have been hit. There's no damage to my vehicle any where. Now I have to wait for the lights to come on again before I can take it to another dealership and have it reassessed.

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1
ODI 11627855

On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto Cox Rd in Evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, ABS, lane departure, seat belts, Auto Hold, and other symbols not understoo…

Look up ODI 11627855 at NHTSA ↗

2
ODI 11546480

My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.

Look up ODI 11546480 at NHTSA ↗

ODI 11740925

This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.

Look up ODI 11740925 at NHTSA ↗

—0
10
ODI 11491449

For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrate…

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ODI 11496407

On Aug 25th I was driving and the screens all shut off while driving, I didn't think anything of it, but a few hours later in ocala fl, cars had started breaking and slowing down, but then started again, but one lady had not started moving and I ended up hitting her I didn't have no warning telling me I was getting close to a car nor did it break at all like it's supposed to. It beeps when you park but now on dec 5 a truck cut me off and it I couldn't break fast enough but the car is equipped with safety features that aren't working and now I'm…

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ODI 11496619

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.

Look up ODI 11496619 at NHTSA ↗

1
ODI 11709113

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as i…

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Power Train
1
ODI 11532584

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issue…

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3
ODI 11708121

Frequently while driving my 2023 Kia shortage Hybrid will accelerate on its own. This happens randomly while driving straight as well as making turns. My suv also has a vary hard time driving uphill. If im driving at 25 mph when approaching the hill, my car then gradually drops down to 10-15 mph.This is extremely scary especially when driving with my children in the car. I haven’t owned the vehicle for a year and don’t know why it’s performing this way.

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ODI 11711230

Incident Date: [XXX] Vehicle: 2023 Kia Sportage Component(s): Power Train (Automatic Transmission Shifter), Electrical System (Instrument Cluster/Display), Back Over Prevention (Rearview Camera) Description of Incident: On [XXX], while performing a low-speed maneuver in Pittsburgh, PA, the vehicle experienced a catastrophic Shift-by-Wire (SBW) logic failure resulting in a collision. After shifting the rotary gear selector from Reverse to Drive, the transmission failed to engage the selected gear and remained in Reverse without any auditory or …

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ODI 11753463

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The…

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6
ODI 11528071

Vin number is [XXX], 2023 Kia Sportage x-line got engine stop suddenly on the load. The date was 6/21/2023 9:30am. After driving 1 miles. The pictures was in the parking lot when I turn the engine, also I got recall service yesterday 6/20/2023 9am-12pm INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

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4
ODI 11532584

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issue…

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ODI 11626639

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders o…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

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0—
1
ODI 11524440 · 15,500 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 MPH, without warning. The …

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3
ODI 11511112

The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and …

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ODI 11525558

Please answer these questions using my words What component or system failed or malfunctioned, and is it available for inspection upon request? I was unable to accelerate the gas pedal after the car started bouncing up and down and smelling mid driving. How was your safety or the safety of others put at risk? I was on a major road at the time this occurred. Thankfully the time of day was in my side. If this was a few hours later there would have been a collision as I was in a main lane and had to veer to a turning lane. I am frightened every ti…

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ODI 11712744

I was driving down the highway at the posted 70mph limit in medium traffic. The car started to sputter and wouldn't accelerate. The car started to decelerate and cars coming from behind had to quickly swerve to avoid me. The cab then filled with the strong smell of gasoline and I became light headed. The car reduced to around 10mph and I pulled off the highway into a gas station and waited for a tow truck. We towed the vehicle to a Kia dealership and they claimed to have fixed it. A similar circumstance has occured 3 more times since that fi…

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Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11496619

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.

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3
ODI 11517275

Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Ha…

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ODI 11521529

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has hap…

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ODI 11710944

I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked outside the Service Department, pushing them into other vehicles in the parking area. I put the car into drive to pull away from the cars I impacted an…

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1
ODI 11710944

I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked outside the Service Department, pushing them into other vehicles in the parking area. I put the car into drive to pull away from the cars I impacted an…

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2
ODI 11546480

My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.

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ODI 11740925

This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.

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10
ODI 11491449

For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrate…

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ODI 11496407

On Aug 25th I was driving and the screens all shut off while driving, I didn't think anything of it, but a few hours later in ocala fl, cars had started breaking and slowing down, but then started again, but one lady had not started moving and I ended up hitting her I didn't have no warning telling me I was getting close to a car nor did it break at all like it's supposed to. It beeps when you park but now on dec 5 a truck cut me off and it I couldn't break fast enough but the car is equipped with safety features that aren't working and now I'm…

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ODI 11496619

It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.

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1
ODI 11524440 · 15,500 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at various speeds, the automatic emergency brake (AEB) system engaged erroneously with an audible warning chime. The vehicle was taken to the dealer on two separate occasions; however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and a review was conducted; however, the manufacturer had not provided any assistance. Recently, the contact stated that vehicle had started to wobble while driving 75 MPH, without warning. The …

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—0
Fuel/Propulsion System
1
ODI 11709113

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as i…

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1
ODI 11523054

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

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3
ODI 11523054

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

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ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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ODI 11585412

I had my vehicle take to Coughlin Kia in Dublin Ohio on [XXX] and got my vehicle back on [XXX]. The service center at Coughlin claimed I had bad gas, they took it upon themselves to approve services I did not approve of. When I got my vehicle back on [XXX] I found wires under my hood and caps left under my hood as well. Then on 4/26/24 my vehicle started having problems, my vehicle would have the RPMS jumping from 500 to 1,000 while sitting in park and driving. Not once did I ever mess with my vehicle under the hood. I notice this problem getti…

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2
ODI 11525243

On the morning of May 16 2023 while making a turn at 17 th Avenue and Bayshore Drive my car continued to accelerate in spite of me trying to brake. I was projected into a stone wall and knew I was going to crash . I crashed into the wall,all my airbags were deployed and the car smelled like smoke. My accelerator got stuck and was sideways .I was unable to get out of the car from inside but a Good Samaritan had opened the door from the outside and I crawled under the airbags and got out . The car did not go on fire but was still on when I was ab…

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ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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1
ODI 11709113

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as i…

Look up ODI 11709113 at NHTSA ↗

3
ODI 11511112

The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and …

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ODI 11525558

Please answer these questions using my words What component or system failed or malfunctioned, and is it available for inspection upon request? I was unable to accelerate the gas pedal after the car started bouncing up and down and smelling mid driving. How was your safety or the safety of others put at risk? I was on a major road at the time this occurred. Thankfully the time of day was in my side. If this was a few hours later there would have been a collision as I was in a main lane and had to veer to a turning lane. I am frightened every ti…

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ODI 11712744

I was driving down the highway at the posted 70mph limit in medium traffic. The car started to sputter and wouldn't accelerate. The car started to decelerate and cars coming from behind had to quickly swerve to avoid me. The cab then filled with the strong smell of gasoline and I became light headed. The car reduced to around 10mph and I pulled off the highway into a gas station and waited for a tow truck. We towed the vehicle to a Kia dealership and they claimed to have fixed it. A similar circumstance has occured 3 more times since that fi…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

30 mentions · 15.7% of complaints

Median mileage: 23,000 mi (11 usable records).

ODI 11483904

One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours.

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ODI 11491449

For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrate…

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ODI 11502359 · 50 mi

The contact owns a 2023 Kia Sportage. The contact stated after his wife stopped at a traffic light, the vehicle accelerated independently and caused to crash the vehicle ahead of them. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failu…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

16 mentions · 8.4% of complaints

Median mileage: 47,000 mi (5 usable records).

ODI 11491449

For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrate…

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ODI 11501842

While driving on the engine turned off without warning The car stalled in the middle of traffic.

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ODI 11541922

Engine Stalling Multiple Times while in Drive. After vehicle stalls, Engine Shuts off, multiple lights start flashing and beeping and Message States- 'Engine Off! Shift to P or N then start engine.' Engine will reengage after following display instructions. This creates a safety risk to driver and others behind driver when error occurs. 2 weeks prior to first failure, Engine light appeared, but was not flashing. Kia informed, but could not schedule for service for 14 days. Dates of Occurrence: 5/17/2023 ( 2 times), 7/28/2023 ( 3 times), 8/2…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

7 mentions · 3.7% of complaints

Median mileage: 18,944 mi (4 usable records).

ODI 11540084 · 11,000 mi

The contact owns a 2023 Kia Sportage. The contact stated that while driving at 15 MPH, attempting to merge onto the roadway, and depressing the brake pedal, the vehicle failed to decelerate. As a result, the vehicle crashed into semi-truck on the driver's side. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The driver was transported to an area hospital and treated for whiplash and back pain. The vehicle was taken to an independent mechanic, who did not diagnose the failur…

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ODI 11541532 · 26,887 mi

The contact owns a 2023 Kia Sportage. The contact stated while driving 45 MPH, the brake pedal was depressed to slow the vehicle however, the brakes was inoperable. The contact stated that the vehicle started spinning and landed in a ditch and struck a wooden fence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,887.

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ODI 11543768 · 450 mi

The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures wa…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

5 mentions · 2.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11511112

The car is currently in the shop at Jim Shorkey Gainesville Kia and is available for inspection. They have contacted me to tell me the transmission/engine failed. I was driving on interstate when I suddenly lost the ability to accelerate and was forced to get off of the highway. After coming to a complete stop I pressed on the gas pedal but the car would still not accelerate. I tried putting into park and back into drive and that did not work. I tried putting it into manual mode and it did go forward but every gear change was loud, jerky, and …

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ODI 11521529

A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has hap…

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ODI 11667091

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehicle is available for inspection upon request. The jerking and hesitation when trying to drive, especially from a stop or when merging into traffic, poses a safety risk to myself and others. The delayed or unpredictable response could easily lead to a…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

4 mentions · 2.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11605994

There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with Kia Service Rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or even make a sound although the air conditioner and radio would work. I had to get the vehicle jumped off to drive it to the service department. After the Service Rep checked the battery, they couldn’t find anything wrong and stated the battery was o.k…

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ODI 11628718

The infotainment screen remained blank while in reverse. I wasn’t able to detect pedestrians or objects while backing up. After driving less than a mile, the infotainment screen started to work. After stopping at a stop sign, an “air flap warning” light appeared, then the vehicle stalled shutting completely off while in drive. It cranked after the 3rd attempt. We returned home and parked. Around thirty minutes later, the car would not start and my brother had to boost the vehicle, but we decided not to drive it. The vehicle stalled last week w…

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ODI 11630625

which disables the backup camera, Tge The entire infotainment screen is blank, therefore, I am unable to view objects on camera in reverse. This has been an ongoing issue since purchasing the vehicle. Last week, Kia's service department said the blank screen was due to a dead battery which was replaced, but the issue persists. This is a safety concern that needs to be taken seriously and investigated properly besides blaming it on the battery or test driving the vehicle for a couple of minutes and stating they’re unable to duplicate the problem…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11544171

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be don…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11756745

Main 12V electrical system failed completely. The engine stalled, the entire dashboard blacked out, and all auxiliary safety power was lost. The vehicle is currently located at Parkway Family Kia and is fully available for inspection. At rush hour freeway speeds, the engine stalled and total electrical failure occurred. Navigating across active lanes without engine power or power steering was extremely difficult. The total blackout killed my hazard lights, preventing me from warning other high-speed drivers. The dead car blocked an active lane …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b