Explore the records behind recurring owner reports.
86 owner complaints analyzed
0 distinct recall campaigns
69,000 mi median reported failure mileage
Scope: 2007 to 2014 model years. Data updated: . 25 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2007 | 0 |
| 2014 | 0 |
2007: 0; 2014: 0
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
86 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2007 | 2014 |
|---|---|---|
| Air Bags | 6486.5%ODI 109054132007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG RECALL NOTICE. CONSUMER STATES BUSINESS COMMUNICATING FRAUDULENT NHTSA RECALL INFORMATION TO CONSUMERS. *SMD UPDATED 06/22/2017*JS | 00.0%No examples available for this selection. |
| Unknown Or Other | 79.5%ODI 10928599 · 105,000 miCAR CAUGHT ON FIRE AFTER SHUTTING OFF LAST NIGHT. FIRE DEPARTMENT COULD NOT DETERMINE.PROBLEM. | 216.7%ODI 11044940 · 40,000 miI WAS DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODED. |
| Electrical System | 00.0%No examples available for this selection. | 650.0% |
| Structure:Body | 45.4%ODI 11064101 · 170,000 miTL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE BEGAN TO MELT. THE LOCAL DEALER (JM LEXUS, 5350 W SAMPLE ROAD, MARGATE, FL 33073) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE SCHEDULED. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. | 18.3%ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… |
| Engine | 11.4%ODI 11175802HE NEED SERVICE TRANSMICION , MOTOR PART. AMORTIGUADORES .CLAMSHOP | 18.3%ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… |
| Service Brakes | 00.0%No examples available for this selection. | 216.7%ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… |
| Steering | 11.4%ODI 11103102 · 100,000 miSTEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING | 18.3%ODI 11093567 · 3,995 miMY 2014 LEXUS ES 350 HAS LESS THEN 4000 MILES ON THE VEHICLE AND THE STEERING HAS MALFUNCTIONED TWICE AND I AM NOW UNABLE TO DRIVE THE CAR AS IT IS PART OF THE ELECTRICAL SYSTEM WHICH CONTINUALLY FREEZES UP MAKING IT INOPERABLE. I PURCHASED THE CAR 2 MONTHS AGO AND AS IT WAS CERTIFIED BY LEXUS THIS SHOULD NOT HAVE HAPPENED.THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. FORTUNATELY I WAS IN MY PARKING LOT BOTH TIMES THIS OCCURRED AND NOT ON THE HIGHWAY. |
| Visibility/Wiper | 22.7%ODI 11140816THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURING THE DAYTIME WHEN ITS THE WORST BUT THATS NOT ALWAYS FEASIBLE. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Air Bags | 47,250–104,758 mi | 80,000 mi | 12 | ODI 10924603 · 50,000 miTAKATA RECALL - I AM BEING TOLD THAT IT WILL BE THE FIRST QTR OF 2017 BEFORE THEY EXPECT TO HAVE REPLACEMENT PARTS. THAT IS ALMOST A YEAR SINCE THE NOTICE. WE CANNOT USE THIS CAR WITH MORE THAN THE DRIVER ON BOARD. THIS IS AN UNACCEPTABLE DELAY IN GETTING PARTS. HONDA HAD IT DONE IN A MONTH. WE WOULD PREFER NOT TO BE GIVEN A RENTAL CAR. ODI 10945241 · 105,531 miTAKATA RECALL: MANUFACTURER SAYS "REMEDY NOT YET AVAILABLE." WHAT AM I SUPPOSED TO DO UNTIL IT IS AVAILABLE? SHOULD A DEALER PROVIDE A LOANER VEHICLE UNTIL THE REMEDY IS AVAILABLE? ODI 10946780 · 39,000 miTAKATA RECALL. WARNED BY LEXUS OF CONCORD, DUE TO TAKATA RECALL, NOT TO DRIVE PERSONAL 2007 LEXUS ES (9/2016)...HERTZ RENTAL WAS PROVIDED INSTEAD. |
| Unknown Or Other | 40,000–100,000 mi | 69,000 mi | 5 | ODI 10928599 · 105,000 miCAR CAUGHT ON FIRE AFTER SHUTTING OFF LAST NIGHT. FIRE DEPARTMENT COULD NOT DETERMINE.PROBLEM. ODI 11103102 · 100,000 miSTEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… |
| Electrical System | Too few reports for a range | 34,500 mi | 4 (sparse) | ODI 10959913 · 40,000 miTHE DOOR ACTUATOR WHICH CONTROLS THE ABILITY TO LOCK AND UNLOCK THE DOORS FAIL FREQUENTLY. THIS FAILURE MAY CAUSE THE INABILITY TO EXIT THE CAR OR HAVE SOMEONE OPEN THE CAR DOOR IN THE EVENT OF AN ACCIDENT OR OTHER PROBLEM. I HAVE HAD TO REPLACE 3 OF THE DOOR ACTUATORS IN 60,000 MILES OR LESS. THIS WAS ALSO A PROBLEM IN MY LAST LEXUS WHICH WAS A 2007 ES350. ODI 11093567 · 3,995 miMY 2014 LEXUS ES 350 HAS LESS THEN 4000 MILES ON THE VEHICLE AND THE STEERING HAS MALFUNCTIONED TWICE AND I AM NOW UNABLE TO DRIVE THE CAR AS IT IS PART OF THE ELECTRICAL SYSTEM WHICH CONTINUALLY FREEZES UP MAKING IT INOPERABLE. I PURCHASED THE CAR 2 MONTHS AGO AND AS IT WAS CERTIFIED BY LEXUS THIS SHOULD NOT HAVE HAPPENED.THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. FORTUNATELY I WAS IN MY PARKING LOT BOTH TIMES THIS OCCURRED AND NOT ON THE HIGHWAY. ODI 11234046 · 30,000 miDOOR LOCKS(ALL 4 DOORS) STOPPED LOCKING/UNLOCKING BY USE OF POWER DOOR LOCK BUTTON OR KEY FOB. EACH DOOR MUST NOW BE LOCKED / UNLOCKED MANUALLY. BASED ON FORUM PAGE, THIS IS A WIDESPREAD ISSUE THAT MUST BE INVESTIGATED. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36095_DS744492 |
| Structure:Body | Too few reports for a range | 90,000 mi | 3 (sparse) | ODI 11064101 · 170,000 miTL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE BEGAN TO MELT. THE LOCAL DEALER (JM LEXUS, 5350 W SAMPLE ROAD, MARGATE, FL 33073) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE SCHEDULED. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. ODI 11153768 · 90,000 miTL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CREATED A BLINDING GLARE THAT COULD CAUSE A CRASH. THE VEHICLE WAS TAKEN TO PRESTIGE LEXUS OF RAMSEY (1000 NJ-17, RAMSEY, NJ 07446, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE FAILURE MILEAGE WAS 90,000. ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… |
| Engine | Too few reports for a range | 693 mi | 1 (sparse) | ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… |
| Service Brakes | Too few reports for a range | 22,347 mi | 2 (sparse) | ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… ODI 11151596 · 44,000 miTHE BRAKE IS VERY SPONGY. THE PEDAL GETS VERY LOW TO THE FLOOR.ITS HARD TO STOP THESE CAR. BRAKE FLUID, BRAKE PADS AND ROTORS CHECK OUT FINE AT THE DEALERSHIP. THERE ARE COMPLAINTS ABOUT DEFECTS WITH THE MASTER CYLINDER. MY CAR HAS 44000 MILES AND THE PROBLEM IS CHRONIC. YOU NEED A LARGE STOPPING RANGE WHEN USING THIS CAR. LEXUS CLAIMS I NEED TO GET USE TO IT |
| Steering | Too few reports for a range | 51,998 mi | 2 (sparse) | ODI 11103102 · 100,000 miSTEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING ODI 11093567 · 3,995 miMY 2014 LEXUS ES 350 HAS LESS THEN 4000 MILES ON THE VEHICLE AND THE STEERING HAS MALFUNCTIONED TWICE AND I AM NOW UNABLE TO DRIVE THE CAR AS IT IS PART OF THE ELECTRICAL SYSTEM WHICH CONTINUALLY FREEZES UP MAKING IT INOPERABLE. I PURCHASED THE CAR 2 MONTHS AGO AND AS IT WAS CERTIFIED BY LEXUS THIS SHOULD NOT HAVE HAPPENED.THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. FORTUNATELY I WAS IN MY PARKING LOT BOTH TIMES THIS OCCURRED AND NOT ON THE HIGHWAY. |
| Visibility/Wiper | Too few reports for a range | 69,000 mi | 1 (sparse) | ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… |
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2007: 1 complaints · 2014: 4 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2007 | 1 | 1 | 1 |
| 2014 | 2 | 3 | 4 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2007 | 73 | 0 | 1 |
| 2014 | 12 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Unknown Or Other | Electrical System | Structure:Body | Engine | Service Brakes | Steering | Visibility/Wiper |
|---|---|---|---|---|---|---|---|---|
| Air Bags | — | 3ODI 11045250TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0 ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… ODI 11196483STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT | 0 | 2ODI 11153768 · 90,000 miTL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CREATED A BLINDING GLARE THAT COULD CAUSE A CRASH. THE VEHICLE WAS TAKEN TO PRESTIGE LEXUS OF RAMSEY (1000 NJ-17, RAMSEY, NJ 07446, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE FAILURE MILEAGE WAS 90,000. ODI 11196483STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT | 0 | 0 | 0 | 1ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… |
| Unknown Or Other | 3ODI 11045250TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0 ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… ODI 11196483STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT | — | 0 | 1ODI 11196483STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT | 0 | 0 | 1ODI 11103102 · 100,000 miSTEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING | 2ODI 11140816THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURING THE DAYTIME WHEN ITS THE WORST BUT THATS NOT ALWAYS FEASIBLE. ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… |
| Electrical System | 0 | 0 | — | 0 | 0 | 0 | 1ODI 11093567 · 3,995 miMY 2014 LEXUS ES 350 HAS LESS THEN 4000 MILES ON THE VEHICLE AND THE STEERING HAS MALFUNCTIONED TWICE AND I AM NOW UNABLE TO DRIVE THE CAR AS IT IS PART OF THE ELECTRICAL SYSTEM WHICH CONTINUALLY FREEZES UP MAKING IT INOPERABLE. I PURCHASED THE CAR 2 MONTHS AGO AND AS IT WAS CERTIFIED BY LEXUS THIS SHOULD NOT HAVE HAPPENED.THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. FORTUNATELY I WAS IN MY PARKING LOT BOTH TIMES THIS OCCURRED AND NOT ON THE HIGHWAY. | 0 |
| Structure:Body | 2ODI 11153768 · 90,000 miTL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CREATED A BLINDING GLARE THAT COULD CAUSE A CRASH. THE VEHICLE WAS TAKEN TO PRESTIGE LEXUS OF RAMSEY (1000 NJ-17, RAMSEY, NJ 07446, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE FAILURE MILEAGE WAS 90,000. ODI 11196483STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT | 1ODI 11196483STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT | 0 | — | 1ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… | 1ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… | 0 | 0 |
| Engine | 0 | 0 | 0 | 1ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… | — | 1ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… | 0 | 0 |
| Service Brakes | 0 | 0 | 0 | 1ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… | 1ODI 10573540 · 693 miON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC… | — | 0 | 0 |
| Steering | 0 | 1ODI 11103102 · 100,000 miSTEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING | 1ODI 11093567 · 3,995 miMY 2014 LEXUS ES 350 HAS LESS THEN 4000 MILES ON THE VEHICLE AND THE STEERING HAS MALFUNCTIONED TWICE AND I AM NOW UNABLE TO DRIVE THE CAR AS IT IS PART OF THE ELECTRICAL SYSTEM WHICH CONTINUALLY FREEZES UP MAKING IT INOPERABLE. I PURCHASED THE CAR 2 MONTHS AGO AND AS IT WAS CERTIFIED BY LEXUS THIS SHOULD NOT HAVE HAPPENED.THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. FORTUNATELY I WAS IN MY PARKING LOT BOTH TIMES THIS OCCURRED AND NOT ON THE HIGHWAY. | 0 | 0 | 0 | — | 0 |
| Visibility/Wiper | 1ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… | 2ODI 11140816THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURING THE DAYTIME WHEN ITS THE WORST BUT THATS NOT ALWAYS FEASIBLE. ODI 11170438 · 69,000 miLEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A… | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 1.2% of complaints
Median mileage: 129,142 mi (1 usable records).
"TAKATA RECALL" AS I WAS DRIVING THE AIRBAG WARNING LIGHT CAME ON AND THE FLASHING LIGHTS AIRBAG OFF PASSENGER SIDE ON THE DASHBOARD. I WAS DRIVING ON THE CITY STREET.
\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b