Auto Recall Watch
U.S. public vehicle records

Lexus ES350 brakes problems

194 complaint narratives mention brakes terms.

Key facts

1,365 owner complaints analyzed

11 distinct recall campaigns

27,944 mi median reported failure mileage

Scope: 2007 to 2023 model years. Data updated: . 528 complaints include usable failure mileage. View data status.

Braking behavior evidence

194 of 1,365 complaints match this topic (14.2%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10156602 · 2006-05-02 (May 2, 2006)

DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY. THE VEHICLE WOULD NOT SLOW WITH BOTH FEET DEPRESSED ON THE BRAKE PEDAL AND IN NEUTRAL. THE VEHICLE STOPPED ONCE IN PARK. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER HAS SENT TECHNICIANS TO LOOK INTO THE PROBLEM. THE VEHICLE IS A 2007 LEXUS ES350. *AK

Owner-reported narrative. 80 miles reported. Look up ODI 10156602 at NHTSA ↗

Owner report 10174732 · 2006-11-29 (November 29, 2006)

WHILE TRAVELING NORTH BOUND AT APPROXIMATELY 55 MPH ON INTERSTATE I-75 / M-59 WITH IN OAKLAND COUNTY / STATE OF MICHIGAN MY AUTOMOBILE SUDDENLY ACCELERATED, AFTER ATTEMPTING TO APPLY THE AUTOMOBILE BRAKES, TO APPROXIMATELY 85 MPH. THIS SUDDEN UNWANTED ACCELERATION CAUSED THE VEHICLE TO CRASH INTO THE HIGHWAY GUARD RAIL AND GO INTO A ROLL OVER. AS A RESULT OF THE SUDDEN ACCELERATION AND ROLL OVER THE VEHICLE WAS DAMAGE BEYOND REPAIR AND I WAS INJURED WITH SERIOUS BACK, NECK AND PELVIC INJURIES. *JB SEE ALSO 10176450 *DSY

Owner-reported narrative. 4,369 miles reported. Look up ODI 10174732 at NHTSA ↗

Owner report 10175335 · 2006-12-06 (December 6, 2006)

DT*: THE VEHICLE STATED WHILE TRAVELING 65 MPH ON DRY ROAD CONDITIONS, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY TO 70 MPH. THE CRUISE CONTROL WAS ACTIVATED WHEN THIS OCCURRED. THE VEHICLE WAS PLACED IN NEUTRAL, AND THE BRAKE PEDAL WAS DEPRESSED, WHICH SLOWED DOWN THE VEHICLE. ON ANOTHER OCCASION WHILE TRAVELING 20 MPH, SUDDEN ACCELERATION RECURRED, THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED OFF. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE FLOORMAT COULD HAVE DEPRESSED THE ACCELERATOR PEDAL. ON 12/05/06, THE P…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10175335 at NHTSA ↗

Owner report 10176450 · 2006-12-11 (December 11, 2006)

CONSUMER REQUEST FOR INVESTIGATION ON THE 2007 ES350 SPEED CONTROL. *TS THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED, AFTER ATTEMPTING TO APPLY THE BRAKES. THE UNWANTED ACCELERATION CAUSED THE VEHICLE TO CRASH INTO THE HIGHWAY GUARD RAIL AND CONSEQUENTLY THE VEHICLE ROLLED OVER. THE CONSUMER SUFFERED SERIOUS BACK, NECK AND PELVIC INJURIES. *JB UPDATE (FEBRUARY 21, 2007): MS. HODGES SAID THAT SHE WAS TRAVELING ON I-75 FOR 15 MINUTES AND THE CRUISE CONTROL WAS NOT TURNED ON. SHE WAS MERGING ONTO ROUTE 59 AND APPLIED THE BRAKES. HO…

Owner-reported narrative. 4,100 miles reported. Look up ODI 10176450 at NHTSA ↗

Owner report 10180658 · 2007-01-24 (January 24, 2007)

WHILE DRIVING MY 2007 LEXUS ES 350 ON A VERY BUSY P'WAY THE VEHICLE ACCELERATED ON ITS OWN. THE CAR JUST TOOK OFF. I APPLIED THE BRAKES ONCE, THEN AGAIN AND AGAIN I HAD MY FOOT ON THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR DID NOT SLOW DOWN. IT WAS A HORROR. I HAD NO CONTROL OF THE SPEED AND ULTIMATELY CAUSED A SIX CAR COLLISION. PEOPLE INCLUDING MYSELF WERE HURT AND HOSPITALIZED. THE PURPOSE OF MY PURCHASING THIS VEHICLE WAS DUE TO THE 5 STAR RATING AND SAFETY. AFTER RESEARCHING I FOUND TOO MANY OTHER COMPLAINTS OF THIS NATURE.…

Owner-reported narrative. 3,250 miles reported. Look up ODI 10180658 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,365 unique complaints in this selection. Analysis snapshot: 2026-09-30.

38.7%Usable mileage528 / 1,365 records
100.0%Valid incident date1,365 / 1,365 records
100.0%Valid filing date1,365 / 1,365 records
100.0%Ordered incident and filing dates1,365 / 1,365 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200920102011201220132014201520162017201820192020202120222023
Air Bags
9968.3%
ODI 10322281 · 28,000 mi

TL*THE CONTACT OWNS A 2008 LEXUS ES350. ON FEBRUARY 9, 2010, WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS WITH HIS FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED. HE ATTEMPTED TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET BUT THE VEHICLE DID NOT STOP AND COLLIDED INTO A WALL. THE DRIVER WAS NOT INJURED BUT THE PASSENGER DID SUSTAIN INJURIES TO THE MOUTH AND UPPER BODY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000. THE CONSUMER IS REQUESTING THE FINDINGS ON THE VEHICLE. …

Look up ODI 10322281 at NHTSA ↗

10878.8%
ODI 10430560 · 13,900 mi

LOCATION: 605 NORTH, BEFORE DEL AMO BLVD. EXIT. AT 5 PM ON SEPTEMBER 22, 2011 I WAS IN THE EXTREME LEFT LANE OF THE FREEWAY, NEXT TO THE CARPOOL LANE. A LIGHT GRAY TRUCK (WITH FLATBED) SWERVED RIGHT IN FRONT OF ME AT A VERY HIGH SPEED. THERE WERE JUST A COUPLE FEET OF DISTANCE BETWEEN THE TRUCK AND MY CAR. I SLAMMED MY BRAKES TO AVOID REAR-ENDING THE TRUCK. A CAR BEHIND ME HIT MY CAR FROM REAR RIGHT FORCING ME INTO THE CAR POOL LANE. THAT'S WHEN A VAN THAT WAS IN THE CAR POOL HIT MY CAR FIRST ON THE REAR LEFT DOOR AND THEN RUBBING AGAINST M…

Look up ODI 10430560 at NHTSA ↗

14594.8%
ODI 10574543

2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED.…

Look up ODI 10574543 at NHTSA ↗

7786.5%
ODI 10955677

"TAKATA RECALL" WE JUST BOUGHT A LEXUS350ES IN SEPTEMBER 2016, AND WERE NOT AWARE OF THE TAKATA RECALL UNTIL WE RECEIVED A RECALL LETTER ON 2/17/17. THE LETTER STATED THAT "LEXUS IS CURRENTLY PREPARING THE REMEDY FOR THIS PROBLEM AND WILL SEND ANOTHER NOTIFICATION TO ALL AFFECTED OWNERS WHEN THE REMEDY BECOMES AVAILABLE. AND, WHAT SHOULD WE DO? "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT" AND, "WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS WILL CAU…

Look up ODI 10955677 at NHTSA ↗

417.4%
ODI 10556042 · 20,000 mi

THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS FAILED TO DEPLOY, ONBOARD SAFETY CONNECT FEATURE DID NOT CONNECT TO CONFIRM DRIVER WAS OK AND THE SOS BUTTON FAILED TO WORK AT THE SCENE OF THE ACCIDENT. THIS WAS REPORTED TO TOYOTA. *TR

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318.8%
ODI 11128738

TAKATA RECALL RECEIVED A NOTICE FROMTK HOLDINGS INC ABOUT ONE TO TWO YEARS AGO REGARDING REPLACEMENT OF AIR BAG. CALLED MY LEXUS DEALER ABOUT A YEAR AGO AND THEY TOLD ME THEY WOULD NOTICE WHEN IT WAS MY TURN. THEY DID NOT GIVE ME A TIME FRAME ON WHEN THEY WOULD REPAIR IT. I AM DRIVING A DANGEROUS CAR. HOW LONG DO I HAVE TO WAIT?? CASE NO 17-11375

Look up ODI 11128738 at NHTSA ↗

00.0%

No examples available for this selection.

29.5%
ODI 11044398

TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BACK. THEN A MONTH LATER HEY CALLED AND SCHEDULED AN APPOINTMENT AGAIN FOR THE SAME REASON. I ASKED THEM TO CHECK IF THEY HAD THE PART, AND THEY CALLED ME BACK AN HOUR LATER SAYING 'OOPS WE STILL DON'T HAVE THE PART'. THIS IS NOT ACCEPTABLE. I AM DRIVIN…

Look up ODI 11044398 at NHTSA ↗

29.1%
ODI 11044187

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE AND THEN TOWED TO NORTHSIDE LEXUS (17925 NORTH FWY, HOUSTON, TX 77090) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE M…

Look up ODI 11044187 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

240.0%
ODI 11373985

I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND NEW 2020 LEXUS ES 350 DEPLOYED TO PROTECT ACCUPANTS.

Look up ODI 11373985 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
2013.8%
ODI 10281605 · 500 mi

LEXUS ES 350 HAD UNCONTROLLED ACCELERATOR CAUSING SPEEDS IN EXCESS OF 90 MILES PER HOUR UNTIL CAR WAS FORCED OUT OF GEAR. WITHOUT ATTEMPTS TO ACCELERATE THE CAR TOOK OVER AND SPED OUT OF CONTROL. CRUISE CONTROL WAS NOT ENGAGED AND BRAKES WOULD NOT SLOW THE VEHICLE. I CALLED 911 AND THEY TOLD ME TO PUT THE CAR IN NEUTRAL WHICH CAUSED THE RPMS TO RACE OUT OF CONTROL. THE CAR THEN WENT INTO REVERSE BY ITSELF UNTIL I SLAMMED IT INTO PARK. THE DEALER CAME AND PICKED UP THE CAR AS IT WAS UNSAFE TO DRIVE. FORTUNATELY THIS OCCURRED ON THE FREEWAY…

Look up ODI 10281605 at NHTSA ↗

53.6%
ODI 10296782 · 500 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL BECAME STUCK WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE. HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

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21.3%
ODI 10574543

2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED.…

Look up ODI 10574543 at NHTSA ↗

22.2%
ODI 10494689 · 7,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE EXHIBITED AN ABNORMAL NOISE AS THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD UNUSUALLY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A RESTRAINING WALL. THE CONTACT WAS REPORTED INJURED. THE VEHICLE WAS TOWED TO A DEALER, BUT HAD NOT BEEN INSPECTED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THE FAILURE PRIOR TO THE CRASH. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.

Look up ODI 10494689 at NHTSA ↗

313.0%
ODI 10556805 · 2,890 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …

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16.3%
ODI 10661446 · 175 mi

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED A…

Look up ODI 10661446 at NHTSA ↗

212.5%
ODI 10811855 · 25 mi

WHILE DRIVING ON THE INTERSTATE WITH THE RADAR CRUISE ENGAGED, WE WERE APPROACHING A SLOWER CAR , ANOTHER CAR WAS IN THE INSIDE LANE ADJACENT TO US AND BEFORE WE COULD DISENGAGE THE CRUISE OUR LEXUS ES350 BRAKED FORCEFULLY AND THE CAR FOLLOWING HAD TO BRAKE TO AVOID A COLLISION...THIS IS FIRST HAND INFORMATION WITH NO DOCUMENTATION....WE HAD JUST PURCHASED THE VEHICLE AND WERE ON OUR WAY HOME....THERE ARE 3 DISTANCE SETTINGS FOR THE RADAR CRUISE AND I AM NOT SURE WHICH ONE WAS ACTIVE SINCE I HAD NO EXPERIENCE WITH IT....THIS RADAR CRUISE SYSTEM…

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29.5%
ODI 10920004 · 2,850 mi

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BUTTON TO TURN OFF THE CRUISE CONTROL. AFTER A FEW MINUTES, I FELLT THAT I COULD REENTER TRAFFIC AND WAS ABLE TO DO SO BUT WITHOUT THE CRUISE COUNTROL ENGAGED. I TOOK IT INTO THE DEALER WHO INDICATED THAT THEY COULD FIND NOTHING. THIS WAS A VERY DAN…

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14.5%
ODI 11459976 · 7,500 mi

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The …

Look up ODI 11459976 at NHTSA ↗

240.0%
ODI 11051352 · 100 mi

CRUISE CONTROL WITH DISTANCE FOLLOWING. THIS SYSTEM WHEN ACTIVE AND BY DESIGN STOPS SLOWING THE VEHICLE AT AN ESTIMATED 25 MILES AN HOUR. THE OPERATOR IS EXPECTING THE VEHICLE TO COME TO A COMPLETE STOP AND IT DOES NOT. THIS IS A VERY SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE REAR END COLLISIONS BECOME PROMINENT REGARDLESS IF DOCUMENTED IN MANUALS. SINCE THERE ARE TWO TYPES OF THIS SYSTEM THE OWNER MAY NOT KNOW WITH WHICH ONE THEY HAVE. SO IF YOU'RE COMING UP ON STOPPED TRAFFIC AND RELYING ON THE CAR TO STOP ITSELF FROM …

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00.0%

No examples available for this selection.

120.0%
ODI 11459820

I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the automatic emergency brake does not work when i use it even when im backing up it suppose to stop but a lot of times im almost at thr brink of hitting something so i have to manually brake. I also texted this to my Lexus Assistant Manager in Lexus Gle…

Look up ODI 11459820 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
21.4%
ODI 10375730

ON THE EVENING OF DECEMBER 13, 2010, VICTIM LEFT HIS CAR RUNNING IN HIS GARAGE. THE CAR HAS A "SMART KEY" WHICH IS A REMOTE KEY-FOB. THIS MEANS THAT HE DOES NOT HAVE TO TURN A KEY TO TURN THE IGNITION ON AND OFF. INSTEAD, THE CAR TURNS ON AND OFF BY PRESSING THE SAME BUTTON ON THE DASH BOARD. HE MUST HAVE FORGOTTEN TO TURN THE CAR OFF. HE THEN WENT TO SLEEP AND SUFFERED CARBON MONOXIDE POISONING DURING THE NIGHT. HE WAS FOUND UNCONSCIOUS ON THE FLOOR THE NEXT MORNING. THE CAR WAS STILL RUNNING. THE VICTIM WAS TAKEN TO THE HOSPITAL, WHER…

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75.1%
ODI 10321948

2010 LEXUS ES 350. CONSUMER STATES HE IS AFRAID TO DRIVE THE VEHICLE AND IT IS SITTING IN HIS GARAGE. *TGW THE CONSUMER STATED AS A RETIRED ENGINEER, HE BELIEVED THE PROBLEM GOES WAY BEYOND THE GAS PEDAL STICKING. *JB

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32.0%
ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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11.1%
ODI 10760523 · 14,000 mi

I PARKED THE CAR IN MY INDOOR GARAGE (PART OF THE INTERIOR OF MY HOME). SEVERAL HOURS LATER, I BEGAN TO FEEL ILL AND COLLAPSED ON THE FLOOR. I WAS ABLE TO CALL 911 AND AN EMERGENCY CREW RESPONDED TO MY HOME. I WAS UNABLE TO OPEN THE DOOR, BUT THEY WERE ABLE TO GAIN ACCESS. THEY IMMEDIATELY DETERMINED THAT MY HOME WAS FILLED WITH CARBON MONOXIDE AND FOUND THAT THE SOURCE WAS THE CAR IN THE GARAGE. THEY DETERMINED THAT THE CAR'S ENGINE HAD BEEN LEFT ON AND THE BATTERY WAS DEAD. THIS WAS THE RESULT OF ME WALKING AWAY FROM THE CAR, WHICH HAS …

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313.0%
ODI 10567204 · 2,890 mi

IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CONTINUED TO INCREASE SPEED. THE CAR SPEED EXCEEDED 70 MPH. FORTUNATELY, THERE WERE NO PARKED CARS OR PEDESTRIANS. SHE THEN MOVED THE GEAR SHIFT UP INTO PARK. THE CAR STILL WOULDN'T STOP. SHE WAS APPROACHING THE INTERSECTION OF THE SERVICE ROAD TO …

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212.5%
ODI 11404485 · 45,000 mi

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED R…

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743.8%
ODI 10760129 · 600 mi

AFTER STARTING ENGINE WE BEGAN TO HEAR CRACKLING NOISES SIMILAR TO ELECTRICAL SOUNDS. THIS PERSISTED FOR ABOUT 30 MINUTES. WE VISITED OUR DEALER AND WERE TOLD THAT IT IS NORMAL. WE DO NOT BELIEVE THIS. THE CRACKLING NOISES WOULD ONLY BE EVIDENT FOR A SHORT TIME AFTER THIS. NOW WE ARE HEARING THESE NOISES LOUDER AND MORE OFTEN THROUGHOUT THE DAY. WE HAVE NO IDEA WHETHER WE HAVE A SAFETY ISSUE OR NOT, HOWEVER WE FEEL UNSAFE. WE NOTIFIED LEXUS AND ARE WAITING FOR A RESPONSE.

Look up ODI 10760129 at NHTSA ↗

838.1%
ODI 10862543 · 50 mi

THE CAR HAS A SYSTEM JUST LIKE A COMPUTER. THE 'MOUSE' HAS A LIGHT THAT FLITS OVER THE SCREEN. IT IS VERY HARD TO CONTROL WHILE DRIVING AND I FIND IT MORE DANGEROUS THEN TEXTING WHILE DRIVING. YOU REALLY SHOULD LOOK INTO THIS.

Look up ODI 10862543 at NHTSA ↗

313.6%
ODI 11047949 · 670 mi

THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. I STILL BELIEVE THAT THE CAR PRE-COLLISION SYSTEM DID NOT WORK AT ALL AND WAS NOT ABLE TO PREVENT THE COLLISION AS EXPECTED.

Look up ODI 11047949 at NHTSA ↗

240.0%
ODI 11245768 · 9,500 mi

THE FRONT WINDSHIELD SPLIT IN HALF WHEN THE A/C CAME ON DURING A VERY HOT DAY.

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120.0%
ODI 11208885 · 12,800 mi

I WAS ON THE FREEWAY WHEN MY SUNROOF BLEW UP.

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120.0%
ODI 11438783

The DCM not working.. i did update and rest the DCM my Dealership and still not working

Look up ODI 11438783 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11517607

2023 LEXUS ES 350. CONSUMER WRITES IN REGARD TO DEFECTIVE BLIND SPOT MONITORING SYSTEM.

Look up ODI 11517607 at NHTSA ↗

Structure:Body
42.8%
ODI 10511287 · 54,900 mi

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

Look up ODI 10511287 at NHTSA ↗

32.2%
ODI 10488638 · 7,000 mi

THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10488638 at NHTSA ↗

10.7%
ODI 11083224

1. BODY PAINT HAS DETERIORATED GREATLY ON ROOF, FRONT HOOD AND TRUNK, PICTURES ATTACHED. 2. LEATHER SEATS DETERIORATED. DRIVER SEAT BROKE IN VARIOUS PARTS. PASSENGER AND REAR SEATS ALSO DETERIORATING. PICTURES ATTACHED. DATE RECORDED ON THE WHEN DID THIS HAPPEN FIELD IS AN APPROXIMATE WHEN WE FIRST NOTICED THE IMPLICATION OF THESE ISSUES.

Look up ODI 11083224 at NHTSA ↗

11.1%
ODI 11113954 · 79,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL WERE MELTING AND STICKY. THERE WAS NO CUSHION PROTECTION ON THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE 2012 LEXUS ES350 WAS NOT ELIGIBLE FOR A DASHBOARD REPLACEMENT, WHICH ENDED IN MAY OF 2017. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 79,000.

Look up ODI 11113954 at NHTSA ↗

28.7%
ODI 10556042 · 20,000 mi

THE VEHICLE WAS IN AN ACCIDENT AS A RESULT OF ANOTHER DRIVE JETTING OUT IN FRONT. CAR IMPACTED AT THE FRONT DRIVER SIDE, CAUSING DAMAGE TO THE FRONT BUMPER MOUNT, HOOD AND DRIVER SIDE QUARTER PANEL. IMPACT TO THE OTHER VEHICLE WAS THE REAR QUARTER ON THE PASSENGER SIDE. UPON IMPACT THE AIRBAGS FAILED TO DEPLOY, ONBOARD SAFETY CONNECT FEATURE DID NOT CONNECT TO CONFIRM DRIVER WAS OK AND THE SOS BUTTON FAILED TO WORK AT THE SCENE OF THE ACCIDENT. THIS WAS REPORTED TO TOYOTA. *TR

Look up ODI 10556042 at NHTSA ↗

212.5%
ODI 10595943 · 50 mi

BECAUSE OF THE GOVERNMENT'S EFFORTS TO INCREASE MILEAGE PER GALLON, AUTO MANUFACTURERS HAVE REDUCED WIND RESISTANCE TO THE EXTENT POSSIBLE. ONE OF THE WAYS MANUFACTURERS DO THIS IS BY LOWERING THE FRONT FENDERS AND THE HOOD TO THE POINT WHERE THE DRIVER CAN NO LONGER SEE THEM. THIS MAKES IT MORE DIFFICULT TO PARK THE CAR, MAKE TURNS, AND DRIVE IN GENERAL---FAR MORE DANGEROUS TO DRIVE.

Look up ODI 10595943 at NHTSA ↗

00.0%

No examples available for this selection.

14.8%
ODI 11460004

2016 Lexus ES350 with the 2nd row sunroof. While driving the car the front sunroof shattered without cause, sending glass pieces into the cabin creating a very dangerous situation. This appears to be a problem that has happened many times before as there are many people that have talked about this issue. Lexus denied fault.

Look up ODI 11460004 at NHTSA ↗

313.6%
ODI 11057432 · 10,241 mi

WHILE TRAVELING APPROXIMATELY 40 MPH ON A SUNNY DAY (45 DEGREES) THE FRONT PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. IT WAS ABOUT 2 PM EST. THERE WERE NO CARS AROUND ME OR ANYTHING ABOVE. IT SOUNDED LIKE AN EXPLOSION. I PULLED OVER AND LOOKED AROUND TO SEE WHAT THE NOISE WAS. IT WASN'T UNTIL I LOOKED UP THAT I SAW THE HOLE IN THE SUNROOF. GLASS DID NOT COME DOWN, IT WENT OUT.

Look up ODI 11057432 at NHTSA ↗

120.0%
ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

Look up ODI 11363483 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11402986 · 15 mi

WHEN I OPENED MY VEHICLE DOOR AT NIGHT AND EXITING MY VEHICLE THE VEHICLE DOOR DOES NOT PROVIDE A VISUAL WARNING TO OTHER VEHICLE DRIVERS IN THE PATH OF MY 2021 LEXUS ES 350. I DID AN INVESTIGATION AND FOUND THAT ALL OPENING DOORS ON ALL 17 MILLION VEHICLE DOORS DO NOT PROVIDE AN ADDED ZONE OF ILLUMINATION THAT IS AUTOMATICALLY ILLUMINATED BY ANOTHER VEHICLE DRIVERS HEADLIGHT TO ALLOW ACCIDENT AVOIDANCE TO OCCUR. I PETITIONED NHTSA AND RECEIVED NO REPLY TO MY "FIX" TO MAKE POSSIBLE A NEW FMVSS 108 TO SOLVE THIS CONTRIBUTORY CAUSE OF OPENED VEH…

Look up ODI 11402986 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
42.8%
ODI 10307885

LEXUS RECALL ON ES 350 I TOOK MY LEXUS IN TO THE DEALER FOR THE RECALL ACTION I WAS TOLD THAT A ACCELERATOR OVERRIDE SYSTEM WAS INSTALLED AND IF THE GAS PEDAL AND THE BRAKE WAS APPLIED THE ENGINE WOULD SHUT OFF. I FEAR THAT THIS IS UNSAFE DUE TO THE LOSS OF POWER STEERING AND POWER BRAKING. *TR

Look up ODI 10307885 at NHTSA ↗

21.5%
ODI 10357270 · 600 mi

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT …

Look up ODI 10357270 at NHTSA ↗

21.3%
ODI 10481962 · 18,000 mi

EXTREMELY DANGEROUS RIGHT FRONT PASSENGER GRASPS TOP OF DOOR FRAME TO CLOSE DOOR. DRIVER CLOSES WINDOW BUT IS UNABLE TO STOP WINDOW FROM CLOSING. ONCE IT STARTS IT CAN'T BE STOPPED NOR IS THERE A SAFETY STOP SUCH AS THAT FOUND IN GARAGE OR ELEVATOR DOORS. WINDOW CRUSHES FINGER OF PASSENGER AND FLESH IS TORN. FLESH RETRIEVED AND SEWN IN EMERGENCY ROOM BUT HOSPITAL SURGERY REQUIRED 3 WEEKS LATER ON RIGHT RING FINGER. POTENTIAL DEATH TRAP! IMAGINE IF IT CLOSES ON A CHILD, A DOG, OR OBJECT. *TR

Look up ODI 10481962 at NHTSA ↗

22.2%
ODI 10670928 · 15,200 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THE PERSON DRIVING SAW SMOKE STARTING TO EMIT FROM UNDER THE PASSENGER SEAT, AFTER THE SEAT HEATER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN FOUND A SMALL BURN HOLE ON THE LEFT SIDE OF THE DRIVER SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,200. UPDATED 2/24/15*CN LEXUS INFORMED THE CONSUMER, THE BURN HOLD WAS NOT LOCATED NEAR THE SEAT HEATER GRID OR WHERE THE ELECTRICAL WIRING WAS LOCATED AND THEREFORE, THEY WOULD NOT COV…

Look up ODI 10670928 at NHTSA ↗

14.3%
ODI 10638126 · 900 mi

I PURCHASED THIS VEHICLE BRAND NEW FROM SEWELL LEXUS IN FT. WORTH TEXAS IN SEPTEMBER 2013. SHORTLY THERE AFTER IN LATE OCTOBER, I WENT TO START MY VEHICLE WHICH IS PARKED IN MY GARAGE. THE CAR WOULD NOT START, DEAD BATTERY. I JUMP STARTED IT AND IT STARTED RIGHT AWAY. THIS HAS HAPPENED SIX TOTAL TIMES IN THE PAST YEAR. THIS MAINLY HAPPENS WHEN THE CAR SITS FOR MORE THAN 2-3 DAYS IN MY GARAGE. I HAVE NEVER LET THE CAR SIT MORE THAN 5 DAYS, BUT WHEN I DO LET IT SIT FOR 3-5 DAYS, THE BATTERY IS DEAD. CURRENT MILEAGE IS AROUND 4200. I TOOK I…

Look up ODI 10638126 at NHTSA ↗

212.5%
ODI 10661446 · 175 mi

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED A…

Look up ODI 10661446 at NHTSA ↗

425.0%
ODI 10916602

TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTIONED PROPERLY FOR AT LEAST ELEVEN MONTHS. AFTERWARDS, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE PUSH BUTTON START TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER HAD NOT TEST DRIVEN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Look up ODI 10916602 at NHTSA ↗

29.5%
ODI 10981330

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVING ON THEIR OWN, GARAGE OPENER NOT WORKING, SEAT MEMORY NOT WORKING, ETC. SHOP CAN'T DUPLICATE THEM AND THEREFORE CANNOT FIX. LEXUS DOES NOT RESPOND. WORRY IS THAT ENGINE CUT-OFF MIGHT HAPPEN AGAIN, AND ALSO WORRY THAT THERE IS AN OVERALL ELECTRICAL P…

Look up ODI 10981330 at NHTSA ↗

14.5%
ODI 11005612 · 1,100 mi

***** WHEN VENTILATED SEAT FEATURE IS TURNED ON, THERE IS TREMENDOUS HEAT THAT BEGINS TO BUILD IN THE MIDDLE/LOWER SEAT BACK. HEAT IS ALSO BEING FELT ON THE UPPER RIGHT SHOULDER OF THE BOLSTER. THIS IS CAUSING SUCH AN ISSUE THAT I AM HAVING TO LEAN FORWARD WHILE DRIVING TO AVOID THE HEAT BUILD-UP THAT 2 ACCIDENTS HAVE ALMOST OCCURRED. I AM CONCERNED THAT THE SEAT MAY CATCH FIRE !!!! THIS NEEDS TO BE FIXED IMMEDIATELY!!!! THIS HAPPENES AT ANYTIME WHETHER DRIVING OR STATIONARY.

Look up ODI 11005612 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

240.0%
ODI 11438783

The DCM not working.. i did update and rest the DCM my Dealership and still not working

Look up ODI 11438783 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control:Accelerator Pedal
42.8%
ODI 10284881

ON AUGUST 28, 2009, FOUR OCCUPANTS OF A 2009 LEXUS ES350 TRAGICALLY AND UNNECESSARILY DIED IN SANTE, CALIFORNIA IN SAN DIEGO COUNTY FOLLOWING A HIGH SPEED LOSS OF CONTROL AND ROLLOVER EVENT. THE VEHICLE IN QUESTION WAS A LOANER CAR FROM BOB BAKER LEXUS IN EL CAJON, CALIFORNIA. DRIVER OF THE VEHICLE, 45, A 19 YEAR VETERAN OF THE CALIFORNIA HIGHWAY PATROL. THE DRIVER HAD OBTAINED THE VEHICLE THAT DAY AFTER DROPPING OFF HIS LEXUS FOR SERVICE. WITNESSES REPORT THAT THE OFFICER WAS MANEUVERING THE LEXUS IN AND OUT OF TRAFFIC AT HIGH RATES OF SPE…

Look up ODI 10284881 at NHTSA ↗

21.5%
ODI 10317134 · 17,053 mi

TL* THE CONTACT OWNS A 2010 LEXUS ES350. WHILE EXITING THE HIGHWAY THE ACCELERATOR STUCK AND SHE COLLIDED INTO A SNOW BANK. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH AND BODY. THE INSURANCE COMPANY TOTALLED THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,053.

Look up ODI 10317134 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure
10.7%
ODI 10935854

VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR

Look up ODI 10935854 at NHTSA ↗

21.5%
ODI 10351298 · 750 mi

1. AS I APPROACHED A RED LIGHT, I WANTED TO MOVE MY FOOT FROM THE GAS PEDAL TO THE BRAKE. THE TOP OF MY SNEAKER GOT CAUGHT IN THE UNDERSIDE OF THE BRAKE PREVENTING ME FROM BEING ABLE TO STOP THE CAR. I WAS ABLE TO FREE MY FOOT BY PULLING IT SIDEWAYS AND BACK TO THE GAS PEDAL CAUSING ME TO MOMENTARILY HIT THE GAS PEDAL AND MOVING THE CAR FORWARD TOWARD THE INTERSECTION. SINCE I HAD BEGUN TO SLOW DOWN FOR THE TRAFFIC LIGHT AND THERE WAS NO CAR IN FRONT OF ME, NO ACCIDENT TOOK PLACE. 2. JAN 31-A FEW DAYS LATER THE SAME THING HAPPENED. I CALLED …

Look up ODI 10351298 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

21.5%
ODI 11003686 · 100,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…

Look up ODI 11003686 at NHTSA ↗

10.7%
ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

Look up ODI 10948820 at NHTSA ↗

11.1%
ODI 10554786 · 23,000 mi

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT WAS DRIVING 55 MPH AND CRASHED INTO ANOTHER VEHICLE AFTER BEING CUT OFF. THE CONTACT APPLIED THE BRAKES BUT THE BRAKES FAILED AND THE WHEELS SEIZED. THERE WERE NO INJURIES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

Look up ODI 10554786 at NHTSA ↗

313.0%
ODI 10556805 · 2,890 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …

Look up ODI 10556805 at NHTSA ↗

318.8%
ODI 10683863 · 3,500 mi

TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 03/30/15*LJ UPDATED 9/22/2017*CN

Look up ODI 10683863 at NHTSA ↗

425.0%
ODI 10811855 · 25 mi

WHILE DRIVING ON THE INTERSTATE WITH THE RADAR CRUISE ENGAGED, WE WERE APPROACHING A SLOWER CAR , ANOTHER CAR WAS IN THE INSIDE LANE ADJACENT TO US AND BEFORE WE COULD DISENGAGE THE CRUISE OUR LEXUS ES350 BRAKED FORCEFULLY AND THE CAR FOLLOWING HAD TO BRAKE TO AVOID A COLLISION...THIS IS FIRST HAND INFORMATION WITH NO DOCUMENTATION....WE HAD JUST PURCHASED THE VEHICLE AND WERE ON OUR WAY HOME....THERE ARE 3 DISTANCE SETTINGS FOR THE RADAR CRUISE AND I AM NOT SURE WHICH ONE WAS ACTIVE SINCE I HAD NO EXPERIENCE WITH IT....THIS RADAR CRUISE SYSTEM…

Look up ODI 10811855 at NHTSA ↗

314.3%
ODI 10896708 · 2,500 mi

THERE HAS BEEN A RECALL ON LEXUS 2016 ES 350 IN APRIL 2016 FOR THE BRAKE ACTUATOR WHICH COULD CAUSE BRAKE PRESSURE TO FAIL. I HAVE CALLED SEVERAL TIMES THE LEXUS DEALERSHIP IN ESCONDIDO, CA. TELLS ME....... "WE DON'T HAVE THE PARTS AND WE WILL CALL YOU WHEN WE GET THE PARTS." I AM DRIVING A BRAND NEW CAR THAT DOES NOT COMPLY WITH A PORTION OF FMVSS 126, LOSS OF VEHICLE STABILITY CONTROL, INCREASING THE RISK OF A CRASH. IT IS NOW MID AUGUST 2016. I WILL PROBABLY BE DEAD IF THE BRAKES GO OUT AND I WILL NOT BE ABLE TO REPORT TO YOU WHERE THE …

Look up ODI 10896708 at NHTSA ↗

29.1%
ODI 10995120 · 113 mi

MONDAY, JUNE 5TH,I BOUGHT THE LEXUS ES350 AT 6502 5TH AVE IN BROOKLYN. IT HASN'T BEEN A WEEK YET, AND ON FRIDAY THE 9TH, THE ACCIDENT HAPPENED. I WAS DRIVING FROM STATEN ISLAND TO FLUSHING TO PICK UP MY FRIEND TO GO BACK TO MY HOME. ALONG THE 495 HIGHWAY, WE WERE DRIVING AROUND 45-50 MPH AND SUDDENLY A WARNING POPPED UP ON THE ABS SYSTEM SAYING THAT THE "BREAKER IS ON." WE BECAME REALLY NERVOUS SO WE WANTED TO CHECK OUT WHY THAT MESSAGE CAME ON. THERE WAS A CAR ABOUT 100 METERS IN FRONT OF US, SO I STEPPED ON THE BREAKS, BUT I WAS NOT ABLE TO S…

Look up ODI 10995120 at NHTSA ↗

120.0%
ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

Look up ODI 11363483 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11459820

I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the automatic emergency brake does not work when i use it even when im backing up it suppose to stop but a lot of times im almost at thr brink of hitting something so i have to manually brake. I also texted this to my Lexus Assistant Manager in Lexus Gle…

Look up ODI 11459820 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11476385

Second day of buying the vehicle stopped suddenly in the highway forcing me to turn to the emergency lane and gravel.Ounce stopped, tried to return to the highway and stpopped suddenly in several ocasions.Noticed the presence of the emergency braking system was on in the dash.Turnned it off and resume my trip.When i leaved the highway it was turnned on again and no signs,but in the middele of the light it did again stopping the transit.It continued doing so even the following day that i took it to the dealer. Incidentaly it also happened to on…

Look up ODI 11476385 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags36,500–82,115 mi56,000 mi83
ODI 10197558 · 120 mi

PASSENGER FRONT AIR BAG ON MY NEW 2007 ES350 LEXUS GOES OFF AND ON CONTINUOUSLY, GIVING NO PROTECTION IN CASE OF AN ACCIDENT IF OFF. LEXUS SAID THEY HAVE NO FIX FOR IT AND I FIRST REPORTED IT IN JULY 2006. THEY HAVE HAD THEIR ENGINEERS, SERVICE MANAGERS, ETC. CHECK IT AT MY HOUSE AND THEIR PLACE AND CANNOT FIND THE PROBLEM. *JB

Look up ODI 10197558 at NHTSA ↗

ODI 10197560 · 60 mi

THE PASSENGER FRONT AIR BAG DOES NOT READ ON ALL THE TIME WHEN A PASSENGER IS IN THE SEAT. IT KEEPS READING OFF AND ON WHILE DRIVING. COULD STAY OFF FOR 30 MINUTES, GO ON TO TWO MINUTES AND THEN GO OFF AGAIN. *JB

Look up ODI 10197560 at NHTSA ↗

ODI 10200973 · 13,500 mi

2007 LEXUS ES350-1-ADULT PASSENGER SAT IN THE FRONT SEAT AND I NOTICE THAT THE AIRBAG OFF INDICATOR LIGHT WAS ON. 2- I HAVE EXPERIENCED A DANGEROUS SUDDEN SURGE OF ACCELERATION WHEN BRAKING, EVEN WITH ALL WEATHER MAT PROPERLY SECURED. I BELIEVE THE SURGE MAY BE A SOFTWARE AND/OR SENSOR FLAW. 3- WHEN THE ENGINE IS FIRST STARTED (COLD-AFTER SITTING), THE MECHANICAL ENGINE NOISE IS VERY PRONOUNCED AS IF PROPER LUBRICATION IS NOT OCCURRING. *TR

Look up ODI 10200973 at NHTSA ↗

Vehicle Speed Control5,413–37,000 mi15,600 mi145
ODI 10156602 · 80 mi

DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY. THE VEHICLE WOULD NOT SLOW WITH BOTH FEET DEPRESSED ON THE BRAKE PEDAL AND IN NEUTRAL. THE VEHICLE STOPPED ONCE IN PARK. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER HAS SENT TECHNICIANS TO LOOK INTO THE PROBLEM. THE VEHICLE IS A 2007 LEXUS ES350. *AK

Look up ODI 10156602 at NHTSA ↗

ODI 10174732 · 4,369 mi

WHILE TRAVELING NORTH BOUND AT APPROXIMATELY 55 MPH ON INTERSTATE I-75 / M-59 WITH IN OAKLAND COUNTY / STATE OF MICHIGAN MY AUTOMOBILE SUDDENLY ACCELERATED, AFTER ATTEMPTING TO APPLY THE AUTOMOBILE BRAKES, TO APPROXIMATELY 85 MPH. THIS SUDDEN UNWANTED ACCELERATION CAUSED THE VEHICLE TO CRASH INTO THE HIGHWAY GUARD RAIL AND GO INTO A ROLL OVER. AS A RESULT OF THE SUDDEN ACCELERATION AND ROLL OVER THE VEHICLE WAS DAMAGE BEYOND REPAIR AND I WAS INJURED WITH SERIOUS BACK, NECK AND PELVIC INJURIES. *JB SEE ALSO 10176450 *DSY

Look up ODI 10174732 at NHTSA ↗

ODI 10175335 · 1,000 mi

DT*: THE VEHICLE STATED WHILE TRAVELING 65 MPH ON DRY ROAD CONDITIONS, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY TO 70 MPH. THE CRUISE CONTROL WAS ACTIVATED WHEN THIS OCCURRED. THE VEHICLE WAS PLACED IN NEUTRAL, AND THE BRAKE PEDAL WAS DEPRESSED, WHICH SLOWED DOWN THE VEHICLE. ON ANOTHER OCCASION WHILE TRAVELING 20 MPH, SUDDEN ACCELERATION RECURRED, THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED OFF. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE FLOORMAT COULD HAVE DEPRESSED THE ACCELERATOR PEDAL. ON 12/05/06, THE P…

Look up ODI 10175335 at NHTSA ↗

Unknown Or Other11,150–76,500 mi37,224 mi47
ODI 10200150 · 7,000 mi

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM ZERO TO 60 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FELT THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE ALL WEATHER FLOORMATS THAT WERE INSTALLED ON TOP OF THE REGULAR MATS. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 15,000.

Look up ODI 10200150 at NHTSA ↗

ODI 10234933 · 25,700 mi

BLUETOOTH DISCONNECTS ALL THE TIME, APPARENTLY, DUE TO INTERFERENCE FROM OTHER VEHICLES. CONNECT FUNCTION IS DISABLED WHILE THE CAR IS MOVING. THIS MAKES ONE TO USE PHONE HOLDING IT TO THE EAR, CAUSING A RISK OF POLICE PERSECUTION, AS WELL AS SAFETY HAZARD. *TR

Look up ODI 10234933 at NHTSA ↗

ODI 10322441 · 1,000 mi

NEW CAR LESS THEN 1 MO. OLD WIFE AND I NOTICED ACCELARATION SURGES. REPORTED TO DEALER. DEALER STATED TRANSMISSON IS ADJUSTING TO DRIVERS. DEALER ADJUSTS, NO NEW PARTS. SURGE STILL HAPPENS, ONCE IN A WHILE, NOT ALOT. AT LOW SPEEDS 20 TO 30 MPH

Look up ODI 10322441 at NHTSA ↗

Structure:Body11,804–72,500 mi39,500 mi36
ODI 10359432 · 11,000 mi

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE CLEAR COAT OF PAINT FAILED TO PROTECT THE VEHICLE; THERE WERE WHITE SPECKS ON THE HOOD AND ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO BUFFED AND WAXED THOSE AREAS. THE CONTACT TOOK THE VEHICLE BACK AS THE SPECKS WERE ON THE TRUNK AND HOOD. THE DEALER BUFFED AND WAXED IT AGAIN. THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS ALWAYS STORED IN A GARAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000 AND THE CU…

Look up ODI 10359432 at NHTSA ↗

ODI 10465266 · 77,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE CONTACT TOOK THE VEHICLE TO GET INSPECTED BY THE DEALER AND THEY STATED THAT THE FAILURE WAS A KNOWN PROBLEM IN FLORIDA AND ARIZONA. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO HEAT AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000.

Look up ODI 10465266 at NHTSA ↗

ODI 10478261 · 19,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THE DASHBOARD BEGAN TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 21,000. UPDATED 11/14/12

Look up ODI 10478261 at NHTSA ↗

Electrical System16,000–65,000 mi37,000 mi33
ODI 10267840 · 18,000 mi

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENGINE BEGAN TO REV, FOLLOWED BY UNINTENDED ACCELERATION. THE BRAKE PEDAL REQUIRED GREATER FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS CONTRIBUTED TO THE COMPUTERIZED SYSTEM …

Look up ODI 10267840 at NHTSA ↗

ODI 10303063 · 14 mi

UNINTENDED ACCELERATION ON MY 2007 ES350 LEXUS. DAMAGE TO MY ENTIRE RIGHT SIDE OF CAR, WHEELS. HAPPENED ON 7/09/08, NO WINTER MATS IN CAR. IT WAS TOWED TO THE DEALER, WHERE THEY KEPT IT FOR 5 MONTHS,& REFUSED TO TALK TO ME, BECAUSE IT WAS A LEGAL MATTER. THEY FOUND NO PROBLEM. TW*

Look up ODI 10303063 at NHTSA ↗

ODI 10339735 · 50 mi

IN 2007, I PURCHASED A NEW 2007 MODEL LEXUS ES 350 4 DOOR SEDAN. SHORTLY AFTER I PURCHASED THE VEHICLE, I NOTICED THAT WHEN THE ACCELERATOR WAS LIFTED AND THE CAR WAS DOWNSHIFTING AND BRAKING BY THE ENGINE (THE BRAKE NOT BEING DEPRESSED), AT ONE POINT THE CAR CONTINUED FORWARD FOR A TIME RATHER THAN CONTINUE TO BEING BRAKED BY THE ENGINE. THIS CONDITION HAS CONTINUED IN SPITE MY CALLING IT TO THE ATTENTION OF THE LEXUS DEALER IN NEW ORLEANS ON SEVERAL OCCASIONS, THE FIRST BEING SHORTLY AFTER I PURCHASED THE CAR, AND THE LATEST BEING ON JUNE 16…

Look up ODI 10339735 at NHTSA ↗

Vehicle Speed Control:Accelerator Pedal10,500–36,250 mi21,000 mi26
ODI 10186045 · 5,650 mi

THE GAS PADDLE ON MY LEXUS ES350 WAS LOCKED AND NOT RELEASED AFTER I DEPRESSED THE GAS PADDLE TO ITS FULL STROKE AND REMOVED MY FOOT DURING DRIVING AND ON PARK. THIS WAS A SERIOUS SAFETY FAULT THAT CAUSED THE CAR TO CONTINUE ACCELERATING EVEN AFTER REMOVING FOOT FROM THE GAS PADDLE. *AK

Look up ODI 10186045 at NHTSA ↗

ODI 10196509 · 1,000 mi

WHILE ACCELERATING TO MERGE ONTO AN INTERSTATE, THE LEXUS ES350 PURCHASED EARLIER IN THE MONTH CONTINUED TO ACCELERATE. I HAD TO BRAKE WITH MY LEFT FOOT WHILE PUMPING THE ACCELERATOR WITH MY RIGHT FOOT TO FREE THE STUCK ACCELERATOR. WHEN I ARRIVED HOME, THE ONLY THING I COULD THINK OF WAS THAT THE ACCELERATOR BECAME STUCK ON THE FLOOR MAT. I HAD THE ALL-WEATHER FLOOR MAT ON TOP OF THE CARPET MAT. I SLID THE ALL WEATHER CAR MAT AS FAR BACK AS POSSIBLE. THIS PROBLEM HAS NOT RECURRED. DESPITE HAVING THE CAR BACK TO THE DEALER AT LEAST 3 TIMES SINC…

Look up ODI 10196509 at NHTSA ↗

ODI 10200366 · 1,582 mi

DRIVING ON A PRIMARY SURFACE STREET, I STOPPED AT A RED LIGHT. I WAS THE FIRST CAR IN THE LANE. WHEN THE LIGHT TURNED GREEN I ACCELERATED TO CHANGE LANES, THE CAR PICKED UP SPEED AND THE BRAKES COULD NOT STOP IT. THE CAR GROWLED AND JERKED FOR A COUPLE OF BLOCKS UNTIL I FORCED THE GEAR OUT OF "DRIVE". IT FINALLY STOPPED BEFORE THE NEXT INTERSECTION. I DID NOT LOSE CONTROL OF THE CAR AND DID NOT HIT ANYONE. THE CAR WAS AT THE LEXUS REPAIRS DEPT. FOR 5 DAYS. I WAS TOLD THAT I COULD NOT KEEP THE TWO FLOOR MATS. THEY REMOVED THE FACTORY INSTALLED C…

Look up ODI 10200366 at NHTSA ↗

Structure24,275–73,375 mi50,000 mi18
ODI 10317299 · 20,000 mi

ON 07/2009 WE TOOK OUR 2007 LEXUS ES350 IN FOR SERVICE WITH 20K MILES. IT WAS BEING TAKEN IN FOR A BRAKE PROBLEM, FAULTY VISOR AND VEHICLE TILTED/LEANING. I WAS ADVISED THAT THE BRAKES HAD 1MM LEFT (NEAR BRAKE FAILURE). A LEXUS TECH REPLACED THE BRAKES, VISOR AND CONFIRMED THAT THE VEHICLE WAS TILTED/LEANING. SINCE THEN THE VEHICLE RETURNED SEVERAL TIMES FOR SERVICE INCLUDING BUT NOT LIMITED TO THE FOLLOWING: BRAKES AND TILT/LEANING. THE BRAKES WERE REPLACED AGAIN AND ANOTHER TECH CONFIRMED THAT THE VEHICLE WAS TILTED/LEANING WITH VISUAL A…

Look up ODI 10317299 at NHTSA ↗

ODI 10592359 · 50,000 mi

DASHBOARD HAS MELTED. VEHICLE IS OUT OF WARRANTY. SAFETY HAZARD IS THE EXTREME REFLECTION FROM THE SUN. MY EYES ARE EXTREMELY SENSITIVE TO LIGHT AND MAKES DRIVING DIFFICULT. I CAN NOT AFFORD A NEW DASHBOARD AND LEXUS IS CLAIMING THAT THE WEATHER IS HOT IN FLORIDA AND IT CAN HAPPEN ...OH WELL *JS

Look up ODI 10592359 at NHTSA ↗

ODI 10595547 · 12,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASH BOARD WAS MELTING, WHICH CAUSED IT TO BECOME ABNORMALLY SHINY AND BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DASH BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,300. UPDATED 8/28/14*CN UPDATED 09/12/2014 *JS

Look up ODI 10595547 at NHTSA ↗

Service Brakes5,625–41,000 mi19,150 mi18
ODI 10786456 · 76,000 mi

WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME O…

Look up ODI 10786456 at NHTSA ↗

ODI 11003686 · 100,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…

Look up ODI 11003686 at NHTSA ↗

ODI 11004926 · 46,000 mi

BRAKES DO NOT STOP AS THEY SHOULD

Look up ODI 11004926 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2022: 2 complaints · 2023: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022222
2023111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022200
2023100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsVehicle Speed ControlUnknown Or OtherStructure:BodyElectrical SystemVehicle Speed Control:Accelerator PedalStructureService Brakes
Air Bags—
8
ODI 10200973 · 13,500 mi

2007 LEXUS ES350-1-ADULT PASSENGER SAT IN THE FRONT SEAT AND I NOTICE THAT THE AIRBAG OFF INDICATOR LIGHT WAS ON. 2- I HAVE EXPERIENCED A DANGEROUS SUDDEN SURGE OF ACCELERATION WHEN BRAKING, EVEN WITH ALL WEATHER MAT PROPERLY SECURED. I BELIEVE THE SURGE MAY BE A SOFTWARE AND/OR SENSOR FLAW. 3- WHEN THE ENGINE IS FIRST STARTED (COLD-AFTER SITTING), THE MECHANICAL ENGINE NOISE IS VERY PRONOUNCED AS IF PROPER LUBRICATION IS NOT OCCURRING. *TR

Look up ODI 10200973 at NHTSA ↗

ODI 10584299 · 69,951 mi

LOW OIL LIGHT CAME ON..STILL HAD 400 MILES ON STICKER..TOOK TO LEXUS DEALER, ADVISED THEM I NOTICED OIL LEAKS ON MY DRIVEWAY& PLEASE CHECK ANY PROBLEMS WITH WHY MY LIGHT SHOULD BE ON..LEXUS CHANGED OIL, FILTER &INSPECTION..SAID ALL IS GOOD..3 WEEKS LATER LESS THAN 2 BLOCKS FROM HOME..ENGINE OIL LIGHT CAME ON, STOPPED TO TURN ONTO MY ROAD.LOW OIL PRESSURE, THAN HIT DRIVEWAY VSC ON..THERE HAVE BEEN NUMEROUS COMPLAINTS W/BOTH LEXUS & TOYOTA (LEXUS.LIMITED SERVICE CAMPAIGN 923 LSC 9LH). MY ENGINE IS NOW RUINED.COST EST TO REPAIR..$6,000.00 TO $10,0…

Look up ODI 10584299 at NHTSA ↗

ODI 10854136

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…

Look up ODI 10854136 at NHTSA ↗

2
ODI 10970037

I AM STILL WAITING FOR THE TAKATA AIRBAGS (ABOUT 1.5-2 YRS) TO BE REPLACED DUE TO THE RECALL BUT DEALER JUST SAYS NOTHING CAN BE DONE UNTIL AIRBAGS ARE RECEIVED. IN ADDITION, MY DASHBOARD HAS BEEN MELTING FOR THE LAST THREE YEARS AND NOW HAS BECOME A SAFETY ISSUE BECAUSE THE GLARE BLOCKS MY LINE OF VISION DURING THE DAY AND AT NIGHT DUE TO THE REFLECTION OF THE LIGHTS.I TOLD THE DEALER ABOUT THIS ISSUE AS WELL AS LEXUS CUSTOMER SERVICE BUT I AM JUST TOLD THAT 2010 IS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE BEEN UNABLE TO TAKE AN ACCURATE …

Look up ODI 10970037 at NHTSA ↗

ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

Look up ODI 10948820 at NHTSA ↗

4
ODI 10680301 · 149,500 mi

I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR

Look up ODI 10680301 at NHTSA ↗

ODI 10511287 · 54,900 mi

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

Look up ODI 10511287 at NHTSA ↗

ODI 10639676 · 81,230 mi

I WAS DRIVING ON THE FREEWAY WHEN I GOT REAR ENDED WITH MY DAUGHTER IN THE BACKSEAT IN HER CAR SEAT, AND I BEING THE DRIVER 8 MONTHS PREGNANT. CAR WAS SEVERELY DAMAGE NO AIR BAGS DEPLOY, THIS IS NOT THE FIRST TIME THIS HAPPENS THAT THE AIR BAGS DO NOT DEPLOY AT THE TIME OF THE ACCIDENT. I WAS WEARING MY SEAT BELT I HIT MY FOREHEAD ON THE STEERING WHEEL BOTH TIMES. I AM CONCERNED REGARDING THIS. VERY EXPENSIVE CAR TO HAVE THESE MALFUNCTIONS. *TR

Look up ODI 10639676 at NHTSA ↗

1
ODI 10944592

I RECEIVED MY RECALL NOTICE IN APRIL. I CANNOT CONTINUE TO RISK DRIVING MY CAR, IT IS LIKE A TIME BOMB WAITING TO GO OFF. THE DEALER HAS BEEN UNHELPFUL, BY SAYING THEY WIIL CALL ME WHEN THEY HAVE A FIX??

Look up ODI 10944592 at NHTSA ↗

00
4
ODI 10854136

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…

Look up ODI 10854136 at NHTSA ↗

ODI 11003686 · 100,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…

Look up ODI 11003686 at NHTSA ↗

ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

Look up ODI 10948820 at NHTSA ↗

Vehicle Speed Control
8
ODI 10200973 · 13,500 mi

2007 LEXUS ES350-1-ADULT PASSENGER SAT IN THE FRONT SEAT AND I NOTICE THAT THE AIRBAG OFF INDICATOR LIGHT WAS ON. 2- I HAVE EXPERIENCED A DANGEROUS SUDDEN SURGE OF ACCELERATION WHEN BRAKING, EVEN WITH ALL WEATHER MAT PROPERLY SECURED. I BELIEVE THE SURGE MAY BE A SOFTWARE AND/OR SENSOR FLAW. 3- WHEN THE ENGINE IS FIRST STARTED (COLD-AFTER SITTING), THE MECHANICAL ENGINE NOISE IS VERY PRONOUNCED AS IF PROPER LUBRICATION IS NOT OCCURRING. *TR

Look up ODI 10200973 at NHTSA ↗

ODI 10584299 · 69,951 mi

LOW OIL LIGHT CAME ON..STILL HAD 400 MILES ON STICKER..TOOK TO LEXUS DEALER, ADVISED THEM I NOTICED OIL LEAKS ON MY DRIVEWAY& PLEASE CHECK ANY PROBLEMS WITH WHY MY LIGHT SHOULD BE ON..LEXUS CHANGED OIL, FILTER &INSPECTION..SAID ALL IS GOOD..3 WEEKS LATER LESS THAN 2 BLOCKS FROM HOME..ENGINE OIL LIGHT CAME ON, STOPPED TO TURN ONTO MY ROAD.LOW OIL PRESSURE, THAN HIT DRIVEWAY VSC ON..THERE HAVE BEEN NUMEROUS COMPLAINTS W/BOTH LEXUS & TOYOTA (LEXUS.LIMITED SERVICE CAMPAIGN 923 LSC 9LH). MY ENGINE IS NOW RUINED.COST EST TO REPAIR..$6,000.00 TO $10,0…

Look up ODI 10584299 at NHTSA ↗

ODI 10854136

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…

Look up ODI 10854136 at NHTSA ↗

—0
1
ODI 10511287 · 54,900 mi

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

Look up ODI 10511287 at NHTSA ↗

4
ODI 10303063 · 14 mi

UNINTENDED ACCELERATION ON MY 2007 ES350 LEXUS. DAMAGE TO MY ENTIRE RIGHT SIDE OF CAR, WHEELS. HAPPENED ON 7/09/08, NO WINTER MATS IN CAR. IT WAS TOWED TO THE DEALER, WHERE THEY KEPT IT FOR 5 MONTHS,& REFUSED TO TALK TO ME, BECAUSE IT WAS A LEGAL MATTER. THEY FOUND NO PROBLEM. TW*

Look up ODI 10303063 at NHTSA ↗

ODI 10598044 · 92,000 mi

WE CURRENTLY HAVE ALLSTATE FOR INSURANCE AND THEY HAVE THIS ITEM CALLED THE DRIVEWISE. THIS DEVICE FITS IN THE OBD II PORT UNDER THE STEERING COLUMN. THIS DEVICE CREATED MULTIPLE COMMUNICATIONS ERRORS WITHIN THE COMPUTERS FOR THE CAR. AFTER READING UP ON THIS, IT SEEMS THAT MANY PEOPLE ARE HAVING THIS ISSUE IN MANY MAKES/MODELS. THE VEHICLE SHIFTED FUNNY INTO ANOTHER GEAR ON ITS OWN. THE INSTRUMENT CLUSTER WAS NOT WORKING AND WOULD NOT LIGHT UP. THE RADIO WOULD NOT WORK AT ALL AND THE SUNROOF WAS MAKING A FUNNY NOISE. THE SPEAKERS WERE MAKING A…

Look up ODI 10598044 at NHTSA ↗

ODI 10661446 · 175 mi

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED A…

Look up ODI 10661446 at NHTSA ↗

2
ODI 10218118

ACCELERATION OF VEHICLE ON TWO SEPARATE OCCASIONS ON INTERSTATE NEARLY CAUSING DEATH OR INJURY. COULD NOT STOP VEHICLE. BY THE GRACE OF GOD ONLY MY CAR SUSTAINED DAMAGE. THE TERROR EXPERIENCED SHOULD NEVER HAVE HAPPENED THE FIRST TIME, LET ALONE TWICE! FIRST TIME AUGUST 2007, CLAIMED IT WAS THE FLOOR MATS. I FELT THE "LURCH" AFTER THAT AND THOUGHT MAYBE I WAS JUST BEING PARANOID. UNTIL IT HAPPENED THE SECOND TIME. IT HAPPENED NINE DAYS AGO. THE DEALER HAS HAD MY CAR SINCE THE INCIDENT. I HAVE YET TO HEAR FROM THEM. I WILL NOT TAKE THE CAR BACK.…

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ODI 10318667 · 21,000 mi

2007 LEXUS ES350. SUSPECTED UNINTENDED ACCELERATION CAUSING FATAL CRASH. *TGW THE DECEDENT WAS DRIVING, WHEN APPARENTLY HIS VEHICLE CROSSED THE CENTER LINE AND CRASHED HEAD-ON INTO A VAN. A PASSENGER IN THE VAN WAS ALSO KILLED. (ATTORNEY ON BEHALF OF DECEDENT)

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0
6
ODI 10854136

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…

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ODI 10786456 · 76,000 mi

WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME O…

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ODI 10556805 · 2,890 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …

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Unknown Or Other
2
ODI 10970037

I AM STILL WAITING FOR THE TAKATA AIRBAGS (ABOUT 1.5-2 YRS) TO BE REPLACED DUE TO THE RECALL BUT DEALER JUST SAYS NOTHING CAN BE DONE UNTIL AIRBAGS ARE RECEIVED. IN ADDITION, MY DASHBOARD HAS BEEN MELTING FOR THE LAST THREE YEARS AND NOW HAS BECOME A SAFETY ISSUE BECAUSE THE GLARE BLOCKS MY LINE OF VISION DURING THE DAY AND AT NIGHT DUE TO THE REFLECTION OF THE LIGHTS.I TOLD THE DEALER ABOUT THIS ISSUE AS WELL AS LEXUS CUSTOMER SERVICE BUT I AM JUST TOLD THAT 2010 IS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE BEEN UNABLE TO TAKE AN ACCURATE …

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ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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0—
2
ODI 11128702 · 39,000 mi

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED…

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ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

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7
ODI 10339735 · 50 mi

IN 2007, I PURCHASED A NEW 2007 MODEL LEXUS ES 350 4 DOOR SEDAN. SHORTLY AFTER I PURCHASED THE VEHICLE, I NOTICED THAT WHEN THE ACCELERATOR WAS LIFTED AND THE CAR WAS DOWNSHIFTING AND BRAKING BY THE ENGINE (THE BRAKE NOT BEING DEPRESSED), AT ONE POINT THE CAR CONTINUED FORWARD FOR A TIME RATHER THAN CONTINUE TO BEING BRAKED BY THE ENGINE. THIS CONDITION HAS CONTINUED IN SPITE MY CALLING IT TO THE ATTENTION OF THE LEXUS DEALER IN NEW ORLEANS ON SEVERAL OCCASIONS, THE FIRST BEING SHORTLY AFTER I PURCHASED THE CAR, AND THE LATEST BEING ON JUNE 16…

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ODI 10785491 · 67,000 mi

I WAS DRIVING AND PULLED UP NEXT TO ANOTHER CAR AS I PULLED OFF THE HIGHWAY, WHEN THE DRIVER MOTIONED TO ME FOR DIRECTIONS I IMMEDIATELY TRIED TO ROLLED THE WINDOW DOWN TO SPEAK TO RGE PERSON. THE PASSENGER SIDE WINDOW MAKES A POPPING SOUND AND SOUNDS LIKE IT JUMPS OUT OF THE TRACK. THIS PREVENT OPENING AND CLOSING THE WINDOW. I JUST PURCHASED THE CAR FROM JM LEXUS AND NOW TOLD. HAVE TO PAY OVER $800 TO REPAIR IT. I HAD A BAD EXPERIENCE WITH THE SALESMAN WHEN WE MADE THE PURCHASE WHICH MADE ME SWEAR OFF PURCHASING ANOTHER VEHICLE THROUGH THEM O…

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ODI 10790404 · 37,000 mi

WHEN TURNING, THE 'DOOR OPEN' LIGHT COMES ON AND ALL FOUR DOORS UNLOCK. THIS HAS BEEN HAPPENING FOR ABOUT 2 WEEKS. BEFORE THIS, ONLY LIGHT WILL COME.

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00
5
ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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ODI 11404485 · 45,000 mi

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED R…

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ODI 11440179

Brakes, tires, transmission went out, suspension craked licking oil Car steering wheel vibration, car pulling, brakes didn’t respond, i pulled to side before hitting a car Yes 2 different shops currently at express transmission Currently under inspection because of transmission going out while driving on freeway No warning lights, air bags are off I don’t know why bought car 4 months ago Dealership said they maintenance the vehicle that was a lie i had it maintenance not to long ago car needed it car went out in matter of hrs not days it wa…

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Structure:Body
4
ODI 10680301 · 149,500 mi

I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR

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ODI 10511287 · 54,900 mi

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

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ODI 10639676 · 81,230 mi

I WAS DRIVING ON THE FREEWAY WHEN I GOT REAR ENDED WITH MY DAUGHTER IN THE BACKSEAT IN HER CAR SEAT, AND I BEING THE DRIVER 8 MONTHS PREGNANT. CAR WAS SEVERELY DAMAGE NO AIR BAGS DEPLOY, THIS IS NOT THE FIRST TIME THIS HAPPENS THAT THE AIR BAGS DO NOT DEPLOY AT THE TIME OF THE ACCIDENT. I WAS WEARING MY SEAT BELT I HIT MY FOREHEAD ON THE STEERING WHEEL BOTH TIMES. I AM CONCERNED REGARDING THIS. VERY EXPENSIVE CAR TO HAVE THESE MALFUNCTIONS. *TR

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1
ODI 10511287 · 54,900 mi

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

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2
ODI 11128702 · 39,000 mi

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED…

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ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

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—
3
ODI 11268709 · 200,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ALSO, THE TPMS WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED HERRIN-GEAR INFINITI (685 HIGH ST, JACKSON, MS 39202, [phone removed]) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 200,000.

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ODI 10547557 · 65,000 mi

WHILE DRIVING ON THE HIGHWAY AT 60 MILES / H MY DRIVERSIDE WINDOW SUDDENLY FELL DOWN WHICH SERIOUSLY DISTRACTED ME AND WHICH ALMOST RESULTED IN A COLLISION WITH ANOTHER CAR. FEEDBACK FROM LEXUS IS THAT THE PLASTIC TABS THAT HOLD THE WINDOW DISINTEGRATE OVER TIME AND AS A RESULT THE ENTIRE WINDOW WILL NEED TO BE REPLACED. IT'S CLEARLY A SAFETY HAZARD AND SHOULD PRO-ACTIVELY BE ADDRESSED BY LEXUS. *TR

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ODI 10551199 · 48,000 mi

MY PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP PROPERLY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED. THIS IS DEFINITELY A DEFECT BY LEXUS. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS. LEXUS IS CHARGING 700 DOLLARS TO FIX. I WILL NOT BUY ANOTHER LEXUS OR RECOMMEND ONE TO ANYONE BECAUSE LEXUS SHOULD TAKE OWNERSHIP FOR THIS ONE. *TR

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0
1
ODI 10595547 · 12,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASH BOARD WAS MELTING, WHICH CAUSED IT TO BECOME ABNORMALLY SHINY AND BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DASH BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,300. UPDATED 8/28/14*CN UPDATED 09/12/2014 *JS

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2
ODI 10734664 · 29,000 mi

WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER SIDE OF THE ROAD WHERE IT ENDED UP PERPENDICULAR TO ONCOMING TRAFFIC AND ONLY STOPPED WHEN IT HIT AN EMBANKMENT. MY CAR SUSTAINED FRONT BUMPER AND GRIL…

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ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

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Electrical System
1
ODI 10944592

I RECEIVED MY RECALL NOTICE IN APRIL. I CANNOT CONTINUE TO RISK DRIVING MY CAR, IT IS LIKE A TIME BOMB WAITING TO GO OFF. THE DEALER HAS BEEN UNHELPFUL, BY SAYING THEY WIIL CALL ME WHEN THEY HAVE A FIX??

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4
ODI 10303063 · 14 mi

UNINTENDED ACCELERATION ON MY 2007 ES350 LEXUS. DAMAGE TO MY ENTIRE RIGHT SIDE OF CAR, WHEELS. HAPPENED ON 7/09/08, NO WINTER MATS IN CAR. IT WAS TOWED TO THE DEALER, WHERE THEY KEPT IT FOR 5 MONTHS,& REFUSED TO TALK TO ME, BECAUSE IT WAS A LEGAL MATTER. THEY FOUND NO PROBLEM. TW*

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ODI 10598044 · 92,000 mi

WE CURRENTLY HAVE ALLSTATE FOR INSURANCE AND THEY HAVE THIS ITEM CALLED THE DRIVEWISE. THIS DEVICE FITS IN THE OBD II PORT UNDER THE STEERING COLUMN. THIS DEVICE CREATED MULTIPLE COMMUNICATIONS ERRORS WITHIN THE COMPUTERS FOR THE CAR. AFTER READING UP ON THIS, IT SEEMS THAT MANY PEOPLE ARE HAVING THIS ISSUE IN MANY MAKES/MODELS. THE VEHICLE SHIFTED FUNNY INTO ANOTHER GEAR ON ITS OWN. THE INSTRUMENT CLUSTER WAS NOT WORKING AND WOULD NOT LIGHT UP. THE RADIO WOULD NOT WORK AT ALL AND THE SUNROOF WAS MAKING A FUNNY NOISE. THE SPEAKERS WERE MAKING A…

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ODI 10661446 · 175 mi

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED A…

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7
ODI 10339735 · 50 mi

IN 2007, I PURCHASED A NEW 2007 MODEL LEXUS ES 350 4 DOOR SEDAN. SHORTLY AFTER I PURCHASED THE VEHICLE, I NOTICED THAT WHEN THE ACCELERATOR WAS LIFTED AND THE CAR WAS DOWNSHIFTING AND BRAKING BY THE ENGINE (THE BRAKE NOT BEING DEPRESSED), AT ONE POINT THE CAR CONTINUED FORWARD FOR A TIME RATHER THAN CONTINUE TO BEING BRAKED BY THE ENGINE. THIS CONDITION HAS CONTINUED IN SPITE MY CALLING IT TO THE ATTENTION OF THE LEXUS DEALER IN NEW ORLEANS ON SEVERAL OCCASIONS, THE FIRST BEING SHORTLY AFTER I PURCHASED THE CAR, AND THE LATEST BEING ON JUNE 16…

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ODI 10785491 · 67,000 mi

I WAS DRIVING AND PULLED UP NEXT TO ANOTHER CAR AS I PULLED OFF THE HIGHWAY, WHEN THE DRIVER MOTIONED TO ME FOR DIRECTIONS I IMMEDIATELY TRIED TO ROLLED THE WINDOW DOWN TO SPEAK TO RGE PERSON. THE PASSENGER SIDE WINDOW MAKES A POPPING SOUND AND SOUNDS LIKE IT JUMPS OUT OF THE TRACK. THIS PREVENT OPENING AND CLOSING THE WINDOW. I JUST PURCHASED THE CAR FROM JM LEXUS AND NOW TOLD. HAVE TO PAY OVER $800 TO REPAIR IT. I HAD A BAD EXPERIENCE WITH THE SALESMAN WHEN WE MADE THE PURCHASE WHICH MADE ME SWEAR OFF PURCHASING ANOTHER VEHICLE THROUGH THEM O…

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ODI 10790404 · 37,000 mi

WHEN TURNING, THE 'DOOR OPEN' LIGHT COMES ON AND ALL FOUR DOORS UNLOCK. THIS HAS BEEN HAPPENING FOR ABOUT 2 WEEKS. BEFORE THIS, ONLY LIGHT WILL COME.

Look up ODI 10790404 at NHTSA ↗

3
ODI 11268709 · 200,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ALSO, THE TPMS WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED HERRIN-GEAR INFINITI (685 HIGH ST, JACKSON, MS 39202, [phone removed]) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 200,000.

Look up ODI 11268709 at NHTSA ↗

ODI 10547557 · 65,000 mi

WHILE DRIVING ON THE HIGHWAY AT 60 MILES / H MY DRIVERSIDE WINDOW SUDDENLY FELL DOWN WHICH SERIOUSLY DISTRACTED ME AND WHICH ALMOST RESULTED IN A COLLISION WITH ANOTHER CAR. FEEDBACK FROM LEXUS IS THAT THE PLASTIC TABS THAT HOLD THE WINDOW DISINTEGRATE OVER TIME AND AS A RESULT THE ENTIRE WINDOW WILL NEED TO BE REPLACED. IT'S CLEARLY A SAFETY HAZARD AND SHOULD PRO-ACTIVELY BE ADDRESSED BY LEXUS. *TR

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ODI 10551199 · 48,000 mi

MY PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP PROPERLY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED. THIS IS DEFINITELY A DEFECT BY LEXUS. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS. LEXUS IS CHARGING 700 DOLLARS TO FIX. I WILL NOT BUY ANOTHER LEXUS OR RECOMMEND ONE TO ANYONE BECAUSE LEXUS SHOULD TAKE OWNERSHIP FOR THIS ONE. *TR

Look up ODI 10551199 at NHTSA ↗

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1
ODI 10318620

2008 LEXUS ES 350. CONSUMER ASSERTS THAT ACCELERATOR PROBLEMS ARE CAUSED BY COMPUTER ISSUES. *TGW THE CONSUMER STATED WHEN THE AIR BAG DEPLOYED AFTER CRASHING INTO A TREE DUE TO THE VEHICLE SUDDENLY ACCELERATING, THE AIR BAG INJURED HIS LEG. THE BATTERY DIED AND HAD TO BE REPLACED, THE VSC AND TRAC LIGHTS ILLUMINATED. THE VEHICLE WENT DEAD AGAIN, BUT IT WASN'T BECAUSE OF THE BATTERY. THE CONSUMER STATED HE HAS HAD 4 LOANER CARS IN A MATTER OF 4 WEEKS, DUE TO ALL THE PROBLEMS HE HAS EXPERIENCED WITH HIS VEHICLE. *JB UPDATED 04/06/10.*JB

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0
1
ODI 10924670 · 16,000 mi

THREE MAJOR ISSUES WITH THIS CAR, AND LOTS OF MINOR ONES. 1. THE BRAKES DID NOT ENGAGE WHILE SLOWING DOWN IN TRAFFIC. HITTING THE BRAKES CAUSED THE CAR TO LURCH FORWARD. 2. THE ELECTRICAL SYSTEM SEEMED TO TURN OFF AND ALL INTERNAL/EXTERNAL LIGHTS WENT OFF AT NIGHT AND I WAS UNABLE TO SEE THE ROAD. 3. THE CAR SLIPS AND THE SYSTEMS TO COUNTERACT SLIPPING DID NOT ENGAGE. THERE ARE ISSUES WITH THE NAVIGATION, THE ENFORM SYSTEM AND MANY OTHER ISSUES. REPEATED ATTEMPTS TO RESOLVE THE PROBLEM WITH LEXUS HAVE MET WITH NO SUCCESS. REGARDS, [XX…

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Vehicle Speed Control:Accelerator Pedal0
2
ODI 10218118

ACCELERATION OF VEHICLE ON TWO SEPARATE OCCASIONS ON INTERSTATE NEARLY CAUSING DEATH OR INJURY. COULD NOT STOP VEHICLE. BY THE GRACE OF GOD ONLY MY CAR SUSTAINED DAMAGE. THE TERROR EXPERIENCED SHOULD NEVER HAVE HAPPENED THE FIRST TIME, LET ALONE TWICE! FIRST TIME AUGUST 2007, CLAIMED IT WAS THE FLOOR MATS. I FELT THE "LURCH" AFTER THAT AND THOUGHT MAYBE I WAS JUST BEING PARANOID. UNTIL IT HAPPENED THE SECOND TIME. IT HAPPENED NINE DAYS AGO. THE DEALER HAS HAD MY CAR SINCE THE INCIDENT. I HAVE YET TO HEAR FROM THEM. I WILL NOT TAKE THE CAR BACK.…

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ODI 10318667 · 21,000 mi

2007 LEXUS ES350. SUSPECTED UNINTENDED ACCELERATION CAUSING FATAL CRASH. *TGW THE DECEDENT WAS DRIVING, WHEN APPARENTLY HIS VEHICLE CROSSED THE CENTER LINE AND CRASHED HEAD-ON INTO A VAN. A PASSENGER IN THE VAN WAS ALSO KILLED. (ATTORNEY ON BEHALF OF DECEDENT)

Look up ODI 10318667 at NHTSA ↗

00
1
ODI 10318620

2008 LEXUS ES 350. CONSUMER ASSERTS THAT ACCELERATOR PROBLEMS ARE CAUSED BY COMPUTER ISSUES. *TGW THE CONSUMER STATED WHEN THE AIR BAG DEPLOYED AFTER CRASHING INTO A TREE DUE TO THE VEHICLE SUDDENLY ACCELERATING, THE AIR BAG INJURED HIS LEG. THE BATTERY DIED AND HAD TO BE REPLACED, THE VSC AND TRAC LIGHTS ILLUMINATED. THE VEHICLE WENT DEAD AGAIN, BUT IT WASN'T BECAUSE OF THE BATTERY. THE CONSUMER STATED HE HAS HAD 4 LOANER CARS IN A MATTER OF 4 WEEKS, DUE TO ALL THE PROBLEMS HE HAS EXPERIENCED WITH HIS VEHICLE. *JB UPDATED 04/06/10.*JB

Look up ODI 10318620 at NHTSA ↗

—00
Structure000
1
ODI 10595547 · 12,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASH BOARD WAS MELTING, WHICH CAUSED IT TO BECOME ABNORMALLY SHINY AND BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DASH BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,300. UPDATED 8/28/14*CN UPDATED 09/12/2014 *JS

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00—0
Service Brakes
4
ODI 10854136

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…

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ODI 11003686 · 100,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…

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ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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6
ODI 10854136

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER…

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ODI 10786456 · 76,000 mi

WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME O…

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ODI 10556805 · 2,890 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES OR SHIFTING INTO PARK. THE FAILURE CEASED ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE BRAKES BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,890. UPDATED 01/08/14*LJ TIRE SKID …

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5
ODI 10948820 · 98,000 mi

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CA…

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ODI 11404485 · 45,000 mi

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED R…

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ODI 11440179

Brakes, tires, transmission went out, suspension craked licking oil Car steering wheel vibration, car pulling, brakes didn’t respond, i pulled to side before hitting a car Yes 2 different shops currently at express transmission Currently under inspection because of transmission going out while driving on freeway No warning lights, air bags are off I don’t know why bought car 4 months ago Dealership said they maintenance the vehicle that was a lie i had it maintenance not to long ago car needed it car went out in matter of hrs not days it wa…

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2
ODI 10734664 · 29,000 mi

WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER SIDE OF THE ROAD WHERE IT ENDED UP PERPENDICULAR TO ONCOMING TRAFFIC AND ONLY STOPPED WHEN IT HIT AN EMBANKMENT. MY CAR SUSTAINED FRONT BUMPER AND GRIL…

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ODI 11363483 · 13,047 mi

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

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1
ODI 10924670 · 16,000 mi

THREE MAJOR ISSUES WITH THIS CAR, AND LOTS OF MINOR ONES. 1. THE BRAKES DID NOT ENGAGE WHILE SLOWING DOWN IN TRAFFIC. HITTING THE BRAKES CAUSED THE CAR TO LURCH FORWARD. 2. THE ELECTRICAL SYSTEM SEEMED TO TURN OFF AND ALL INTERNAL/EXTERNAL LIGHTS WENT OFF AT NIGHT AND I WAS UNABLE TO SEE THE ROAD. 3. THE CAR SLIPS AND THE SYSTEMS TO COUNTERACT SLIPPING DID NOT ENGAGE. THERE ARE ISSUES WITH THE NAVIGATION, THE ENFORM SYSTEM AND MANY OTHER ISSUES. REPEATED ATTEMPTS TO RESOLVE THE PROBLEM WITH LEXUS HAVE MET WITH NO SUCCESS. REGARDS, [XX…

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00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Brake response concerns

59 mentions · 4.3% of complaints

Median mileage: 18,195 mi (50 usable records).

ODI 10156602 · 80 mi

DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY. THE VEHICLE WOULD NOT SLOW WITH BOTH FEET DEPRESSED ON THE BRAKE PEDAL AND IN NEUTRAL. THE VEHICLE STOPPED ONCE IN PARK. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER HAS SENT TECHNICIANS TO LOOK INTO THE PROBLEM. THE VEHICLE IS A 2007 LEXUS ES350. *AK

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ODI 10175335 · 1,000 mi

DT*: THE VEHICLE STATED WHILE TRAVELING 65 MPH ON DRY ROAD CONDITIONS, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY TO 70 MPH. THE CRUISE CONTROL WAS ACTIVATED WHEN THIS OCCURRED. THE VEHICLE WAS PLACED IN NEUTRAL, AND THE BRAKE PEDAL WAS DEPRESSED, WHICH SLOWED DOWN THE VEHICLE. ON ANOTHER OCCASION WHILE TRAVELING 20 MPH, SUDDEN ACCELERATION RECURRED, THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED OFF. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE FLOORMAT COULD HAVE DEPRESSED THE ACCELERATOR PEDAL. ON 12/05/06, THE P…

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ODI 10180658 · 3,250 mi

WHILE DRIVING MY 2007 LEXUS ES 350 ON A VERY BUSY P'WAY THE VEHICLE ACCELERATED ON ITS OWN. THE CAR JUST TOOK OFF. I APPLIED THE BRAKES ONCE, THEN AGAIN AND AGAIN I HAD MY FOOT ON THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR DID NOT SLOW DOWN. IT WAS A HORROR. I HAD NO CONTROL OF THE SPEED AND ULTIMATELY CAUSED A SIX CAR COLLISION. PEOPLE INCLUDING MYSELF WERE HURT AND HOSPITALIZED. THE PURPOSE OF MY PURCHASING THIS VEHICLE WAS DUE TO THE 5 STAR RATING AND SAFETY. AFTER RESEARCHING I FOUND TOO MANY OTHER COMPLAINTS OF THIS NATURE.…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

24 mentions · 1.8% of complaints

Median mileage: 47,000 mi (17 usable records).

ODI 10188875 · 225 mi

I PURCHASED A NEW 2007 LEXUX ES350 ON APRIL 12, 2007. IN A RIGHT HAND TURN, THE VEHICLE SEVERELY OVERSTEERED. IMMEDIATELY THE CHECK ENGINE LIGHT CAME ON, WITH AN ERROR MESSAGE TO CHECK VSC. AS A RESULT I RETURNED THE VEHICLE TO THE SMITHTOWN LEXUS SERVICE DEPARTMENT ON APR. 19, 2007 WITH 244 MILES ON THE ODOMETER. THEY TOOK OVER TWENTY-FOUR HOURS TO DIAGNOSE THE FAULT. THEY ALLEGE THAT THE FAILURE IS THE RESULT OF A DEFECTIVE SENSOR IN THE TRANSMISSION. ALTHOUGH I HAVE REQUESTED CORROBORATION OF THE CAUSE FROM A LEXUS FACTORY REPRESENTATIVE AND…

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ODI 10198431 · 500 mi

TL*THE CONTACT OWNS A 2007 LEXUS ES350. SHE STATED THAT THE PASSENGER SIDE AIR BAG LIGHT REMAINED OFF WHICH INDICATED THAT THE AIR BAG WAS OFF. WHEN PEOPLE WHO WERE BIGGER IN SIZE WERE IN THE PASSENGER SEAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 6,000. UPDATED 02-01-08. *KB

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ODI 10210666 · 2,800 mi

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 5 MPH, THE VEHICLE DROVE OVER THE CURB AND INTO THE FRONT OF A GYM. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS APPROXIMATELY 3/4 INTO THE ENTRANCEWAY. THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE AND FILED A REPORT. THE FRONT END, HOOD, AND UNDERCARRIAGE WERE DAMAGED. THE CONTACT BELIEVES THAT THE CAUSE OF THE FAILURE WAS THE FLOOR MAT. SHE HAS NOT SPOKEN TO THE DEALER. THE CURRENT MILEAGE WAS 2,900 AND FAILURE MILEAGE WAS 2,800.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

16 mentions · 1.2% of complaints

Median mileage: 9,740 mi (10 usable records).

ODI 10176572

2007 LEXUS ES350. EXCESSIVE RPMS DURING START UP CAUSE THE CAR TO SHARPLY ACCELERATE WHEN PUT INTO REVERSE. RPM STAYS AT 1700+ FOR UP TO A MINUTE AFTER ENGINE START. WHEN PUTTING THE TRANSMISSION INTO REVERSE AT THIS HIGH RPM, CAUSES THE CAR TO LURCH BACKWARDS AS IF THE ACCELERATOR PEDAL HAD BEEN FLOORED. HAS CAUSED CAR TO HIT A POLE AND A TREE ON 2 SEPARATE OCCASIONS. DEALERSHIP SAYS THIS IS NORMAL. LEXUS CUSTOMER SATISFACTION HAS NOT RETURNED CALLS.*JB

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ODI 10192351 · 10,700 mi

MY DAUGHTER AND FRIENDS WERE DRIVING IN MY 2007 LEXUS ES 350 ON A 2 LANE HWY. AS THEY APPROACHED A SPEED ZONE THE DRIVER NOTICED THE CRUISE CONTROL LIGHT WAS ON WITHOUT BEING ENGAGED. SHE TURNED IT OFF, IT CAME ON AGAIN. SHE TAPPED THE BRAKES TO TURN IT OFF AND THE CAR LURCHED FWD. SHE TRIED TO SLOW THE CAR BUT WHEN SHE BRAKED THE CAR ACCELERATED. SHE CONTINUED TO BRAKE BUT THE CAR KEPT SPEEDING UP. SHE SHIFTED THE CAR INTO NEUTRAL BUT THE CAR SPED UP. SHE TRIED THE EMERGENCY BRAKE, PUSHING THE START/STOP BUTTON, BUT THE CAR WOULD NOT T…

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ODI 10192384 · 13,000 mi

HERE IS THE DESCRIPTION I GAVE MY LOCAL LEXUS DEALER ALONG WITH THE PHOTOGRAPHS OF THE WITNESS MARKS OF THE IMPACT TO THE DOOR. LEXUS IS EVALUATING THE CAR. I HAVE ASKED FOR A FACTORY ASSISTED REPLACEMENT CAR OF A DIFFERENT MODEL. THEY HAVE NOT RESPONDED YET: DAVE, ATTACHED IS THE EXTRACT FROM THE NHTSA ON THIS PROBLEM WITH THE ES350 MODEL ALONG WITH THE MEASUREMENTS ON THE GARAGE DOOR AND PHOTOS OF THE CAR. THERE IS THE DESCRIPTION: I WAS WATCHING MY WIFE SLOWLY (3-5 MPH) APPROACH OUR GARAGE DOOR WHEN THE CAR SUDDENLY LURCHED FORWARD AN…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

13 mentions · 1.0% of complaints

Median mileage: 25,146 mi (11 usable records).

ODI 10182749 · 2,658 mi

WHILE DRIVING THE CAR ON THE FALMOUTH CONNECTOR WITH THE TOLL BOOTH IN SIGHT, I LIFTED MY FOOT FROM THE ACCELERATOR TO DECELERATE AND SUDDENLY THE ACCELERATOR JUST TOOK OFF. I IMMEDIATELY APPLIED THE BRAKE BUT THE CAR CONTINUED TO TRY TO ACCELERATE, I THEN APPLIED BOTH FEET TO THE BRAKE AS I TRIED DESPERATELY TO STOP THE CAR WHILE THE FRONT WHEELS WERE SPINNING AND BURNING RUBBER. I TRIED TO SHUT DOWN THE IGNITION WITH THE PUSHBUTTON ON THE GEAR SHIFTER AND ALSO DESPERATELY TRIED TO MOVE THE GEAR SHIFTER FROM DRIVE BUT COULD NOT. NEITHER THE…

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ODI 10305435 · 13,000 mi

VEHICLE: LEXUS ES350 - 2007 PROBLEM: WHEN BACKING UP OUT OF THE DRIVEWAY OR ONTO A BUSY STREET, THE CAR STALLS WHEN SHIFTED INTO DRIVE. THE COMPUTER RESETS ITSELF WHICH COULD BE 5 SECONDS AND THE CAR NEEDS TO BE RESTARTED OR ENOUGH TIME TO BE CRASHED INTO. I HAVE HAD THREE NEAR MISSES AS THE CAR STALLED WHEN BACKED UP ONTO A BUSY ROAD. THE PROBLEM HAS HAPPENED TO BOTH MYSELF AND WIFE, SO IT IS DRIVER INDEPENDENT. THE LEXUS DEALER SAID THERE IS NO FIX. THEY CLAIM THE SOFTWARE IS EITHER A YES OR NO FOR REVERSE OR FORWARD AND THE "ROLL" BE…

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ODI 10305765 · 37,000 mi

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHENEVER THE CONTACT ATTEMPTED TO SLOW DOWN OR ACCELERATE FROM AFTER STOPPING, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE PARK-NEUTRAL SWITCH; HOWEVER, THE CONTACT IS STILL EXPERIENCING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

4 mentions · 0.3% of complaints

Median mileage: 60,557 mi (2 usable records).

ODI 10584299 · 69,951 mi

LOW OIL LIGHT CAME ON..STILL HAD 400 MILES ON STICKER..TOOK TO LEXUS DEALER, ADVISED THEM I NOTICED OIL LEAKS ON MY DRIVEWAY& PLEASE CHECK ANY PROBLEMS WITH WHY MY LIGHT SHOULD BE ON..LEXUS CHANGED OIL, FILTER &INSPECTION..SAID ALL IS GOOD..3 WEEKS LATER LESS THAN 2 BLOCKS FROM HOME..ENGINE OIL LIGHT CAME ON, STOPPED TO TURN ONTO MY ROAD.LOW OIL PRESSURE, THAN HIT DRIVEWAY VSC ON..THERE HAVE BEEN NUMEROUS COMPLAINTS W/BOTH LEXUS & TOYOTA (LEXUS.LIMITED SERVICE CAMPAIGN 923 LSC 9LH). MY ENGINE IS NOW RUINED.COST EST TO REPAIR..$6,000.00 TO $10,0…

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ODI 10307885

LEXUS RECALL ON ES 350 I TOOK MY LEXUS IN TO THE DEALER FOR THE RECALL ACTION I WAS TOLD THAT A ACCELERATOR OVERRIDE SYSTEM WAS INSTALLED AND IF THE GAS PEDAL AND THE BRAKE WAS APPLIED THE ENGINE WOULD SHUT OFF. I FEAR THAT THIS IS UNSAFE DUE TO THE LOSS OF POWER STEERING AND POWER BRAKING. *TR

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ODI 11176490 · 51,163 mi

ON FEB 7, 2019 VEHICLE WAS BEING SERVICED BY DEALER REGARDING A RECALL THE VEHICLE WAS ON DEALERS LIFT AT TIME OF DETECTION OF LEAK ON FEB 8, 2019 POWER STEERING RACK LEAK WAS FOUND BY DEALER ON FEB 8, 9 AND 10, 2019 DEALER REPLACED LEAKING POWER STEERING RACK.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

2 mentions · 0.1% of complaints

Median mileage: 64,550 mi (2 usable records).

ODI 11133176 · 114,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT AN INDEPENDENT MECHANIC, THEY DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE HAD A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

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ODI 10379645 · 15,100 mi

TL*THE CONTACT OWNS A 2009 LEXUS ES350. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT COULD SMELL FUEL INSIDE THE VEHICLE. THE CONTACT STATED THE SMELL WAS ALSO NOTICEABLE WHEN OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THEY COULD NOT DIAGNOSE THE FAILURE BUT ALSO SMELLED THE FUEL. THE CONTACT CONTINUED TO SMELL THE FUEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THEY WOULD CONTACT THE MANUFACTURER TO HAVE ANOTHER TECHNICIAN INSPECT THE VEHICLE. THE CONTACT STATED THE DEAL…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Battery drain and no-start mentions

1 mentions · 0.1% of complaints

Median mileage: 900 mi (1 usable records).

ODI 10638126 · 900 mi

I PURCHASED THIS VEHICLE BRAND NEW FROM SEWELL LEXUS IN FT. WORTH TEXAS IN SEPTEMBER 2013. SHORTLY THERE AFTER IN LATE OCTOBER, I WENT TO START MY VEHICLE WHICH IS PARKED IN MY GARAGE. THE CAR WOULD NOT START, DEAD BATTERY. I JUMP STARTED IT AND IT STARTED RIGHT AWAY. THIS HAS HAPPENED SIX TOTAL TIMES IN THE PAST YEAR. THIS MAINLY HAPPENS WHEN THE CAR SITS FOR MORE THAN 2-3 DAYS IN MY GARAGE. I HAVE NEVER LET THE CAR SIT MORE THAN 5 DAYS, BUT WHEN I DO LET IT SIT FOR 3-5 DAYS, THE BATTERY IS DEAD. CURRENT MILEAGE IS AROUND 4200. I TOOK I…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b