Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
3 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2019 model year. Data updated: . 3 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Engine operation
1
33.3%
Braking behavior
1
33.3%
Fuel system concerns
1
33.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Fuel/Propulsion System
1
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
1
Service Brakes
1
Component breakdown data
Category
Count
Fuel/Propulsion System
1
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
1
Service Brakes
1
Fuel/Propulsion System: 1; Power Train:Automatic Transmission:Gear Position Indication (Prndl): 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2019
1
2020
1
2021
1
Complaints over time data
Category
Count
2019
1
2020
1
2021
1
2019: 1; 2020: 1; 2021: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.
TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE REAR BUMPER REPAIRED. LEXUS OF THOUSAND OAKS (3755 AUTO MALL DR, THOUSAND OAKS, CA 91362, [phone removed]) REFERRED TH…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-09-30.
100.0%Usable mileage3 / 3 records
100.0%Valid incident date3 / 3 records
100.0%Valid filing date3 / 3 records
100.0%Ordered incident and filing dates3 / 3 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2018
2019
2020
2021
Service Brakes
125.0%ODI 11454114 · 33,000 mi
The contact owns a 2018 Lexus LS500. The contact stated that while depressing the brake pedal, there was an abnormally loud knocking under the vehicle near the suspension. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.
TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE REAR BUMPER REPAIRED. LEXUS OF THOUSAND OAKS (3755 AUTO MALL DR, THOUSAND OAKS, CA 91362, [phone removed]) REFERRED TH…
RUN FLAT TIRES ON LS 500 2018 HAS MANUFACTURE RECALL "KLC" AND NHTSA RECALL "19V134". THE VEHICLE WILLL BE DRIVEN CONTINUALLY OVER 2,500 MILES AT SPEEDS IN EXCESS OF 60MPH FOR 7-8 HOURS WITH FAMILY MEMBERS. LEXUS DEALER IS UNABLE TO RESPOND IF THE TIRES ON THE VEHICLE ARE RECALLED. DRIVE SAFELY IS THE CONCERN.
FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
00.0%
No examples available for this selection.
133.3%ODI 11418764 · 10,200 mi
The contact owns a 2019 Lexus LS500. The contact stated that he pulled into his driveway, placed the gear in park, got out of the vehicle to get something but without warning the vehicle rolled backward over the contact, dragging the contact to the end of the driveway where the vehicle crashed into the curb. No Air Bags deployed. The contact sustained an injury to the left side of his body, fractured ankle, fractured ribs left and right side of the body, laceration to the forehead. Medical attention was contacted and did take the contact to the…
2018 LS 500. CONSUMER WRITES WITH REGARD TO POOR DESIGN FEATURES AND HIGH REPAIR COST FOR VEHICLE. *AS NO ANSWER REQUIRED, NHTSA CC'D ON COMPLAINT. *EA *JS *JS
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Fuel/Propulsion System
Too few reports for a range
10,000 mi
1 (sparse)
ODI 11322723 · 10,000 mi
FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
Too few reports for a range
10,200 mi
1 (sparse)
ODI 11418764 · 10,200 mi
The contact owns a 2019 Lexus LS500. The contact stated that he pulled into his driveway, placed the gear in park, got out of the vehicle to get something but without warning the vehicle rolled backward over the contact, dragging the contact to the end of the driveway where the vehicle crashed into the curb. No Air Bags deployed. The contact sustained an injury to the left side of his body, fractured ankle, fractured ribs left and right side of the body, laceration to the forehead. Medical attention was contacted and did take the contact to the…
TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE REAR BUMPER REPAIRED. LEXUS OF THOUSAND OAKS (3755 AUTO MALL DR, THOUSAND OAKS, CA 91362, [phone removed]) REFERRED TH…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2020: 0 complaints · 2021: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2020
0
0
0
2021
0
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2020
0
0
0
2021
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Fuel/Propulsion System
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
Service Brakes
Fuel/Propulsion System
—
0
0
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
0
—
0
Service Brakes
0
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
1 mentions · 33.3% of complaints
Median mileage: 2,000 mi (1 usable records).
ODI 11265937 · 2,000 mi
TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE REAR BUMPER REPAIRED. LEXUS OF THOUSAND OAKS (3755 AUTO MALL DR, THOUSAND OAKS, CA 91362, [phone removed]) REFERRED TH…
FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.